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2020 Toyota Avalon TSBs

192 Technical Service Bulletins across 16 categories

Engine

38 bulletins
11037186

Although the flow shut-off valve is covered by Toyotas New Vehicle Limited Warranty for 36 months or 36,000 miles...

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(whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11022949

The specific condition covered by this program is for a small engine coolant leak that can occur from the flow shut-off...

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valve that can allow coolant to drip on other parts of the vehicle. This can cause "Engine Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. Although the flow shut-off valve is covered by Toyotas New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11016794

Although the flow shut-off valve is covered by Toyotas New Vehicle Limited Warranty for 36 months or 36,000 miles...

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(whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11015508

Although the flow shut-off valve is covered by Toyotas New Vehicle Limited Warranty for 36 months or 36,000 miles...

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(whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11012750

CUSTOMER SUPPORT PROGRAM 24TE04 Multiple Model & Model Year Toyota Vehicles Coverage for Flow Shut-off Valve Coolant...

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Leak Frequently Asked Questions

11012749

Although the flow shut-off valve is covered by Toyotas New Vehicle Limited Warranty for 36 months or 36,000 miles...

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(whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11012738

Although the flow shut-off valve is covered by Toyotas New Vehicle Limited Warranty for 36 months or 36,000 miles...

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(whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11012734

In our continuing efforts to ensure the best in customer satisfaction, Toyota is announcing a Customer Support Program...

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to provide coverage for Flow Shut-off Valve Coolant Leak on multiple Model & Model Year Toyota Vehicles. Although the flow shut-off valve is covered by Toyotas New Vehicle Limited Warranty for 36 months or 36,000 miles (whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

11012726

This Customer Support Program provides coverage as it applies to Flow Shut-off Valve Coolant Leak on Certain 2019-2021...

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Avalon & Avalon HV, 2018-2021 Camry & Camry HV, Certain 2020-2021 Corolla, Certain 2019-2021 Corolla HB, 2020-2021 Highlander, Certain 2019-2021 RAV4 & RAV4 HV, Certain 2021 RAV4 PHV, Certain 2021 Sienna HV, Certain 2021 Venza vehicles. The specific condition covered by this program is a small engine coolant leak can occur from a specific valve that can allow coolant to drip on other parts of the vehicle. This can cause "Maintenance Required" to be displayed on the instrument cluster or cause the A/C not to function normally. If the condition is verified, the vehicle will be repaired with a new Flow Shut-off Valve under the terms of this Customer Support Program

11012725

Frequently Asked Questions CUSTOMER SUPPORT PROGRAM 24TE04 Multiple Model & Model Year Toyota Vehicles Coverage for Flow...

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Shut-off Valve Coolant Leak

11012724

Although the flow shut-off valve is covered by Toyotas New Vehicle Limited Warranty for 36 months or 36,000 miles...

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(whichever comes first), we at Toyota care about the customers ownership experience. Toyota is providing coverage for repairs related to Flow Shut-off Valve Coolant Leak.

10253223

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024.

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These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

10252251

Some 2018 ? 2024 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, M20A-FKS, or M20A-FXS engine may...

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exhibit one or more of the following conditions: ?Milky/discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch ?A? Signal Stuck in Range) and/or P052477 (Engine Oil Pressure Too Low [Severe]) present. Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.

10249327

Engine Oil Leak between the Lower Oil Pan and Crank Case

10236198

Some 2018 ? 2020 model year Camry Hybrid and 2019 ? 2020 model year Avalon Hybrid vehicles equipped with a A25A-FXS...

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engine may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P05A074 (Active Grill Air Shutter ?A? Actuator Slipping). To address these concerns an updated radiator shutter sub-assembly was developed

10236191

DP: Although the high-pressure fuel pump is covered by Toyota?s New Vehicle Limited Warranty for 5 years or 60,000 miles...

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(whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the presence of a fuel odor in or around the engine bay originating at the high-pressure fuel pump of the subject vehicles.

10234338

Some Model Year 2018-2023 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message...

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?Engine Maintenance Required Visit Your Dealer? on the combination meter

10234314

Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, and 2017 ? 2020...

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model year Sienna vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle.

10230385

Some 2019 ? 2022 model year Avalon, 2018 ? 2023 model year Camry, 2017 ? 2022 model year Highlander, 2017 ? 2020 model...

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year Sienna, and 2016 ? 2023 model year Tacoma vehicles equipped with a 2GR-FKS engine may exhibit a knocking noise from the vacuum pump at idle. Follow the Repair Procedure in this bulletin to address this condition

10224180

Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message...

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?Engine Maintenance Required Visit Your Dealer? on the combination meter.

10224174

Some Model Year 2018-2022 vehicles equipped with A25A-FKS or A25A-FXS engines may experience a MIL ON condition with the...

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following DTCs: P043F00, P043E00, P24007E, P24007F, P24187E

10224142

Some Model Year 2018-2021 vehicles equipped with A25A-FKS/FXS or M20A-FKS/FXS engines may display the following message...

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?Engine Maintenance Required Visit Your Dealer? on the combination meter.

10213896

This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test...

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in some 2016 ? 2022 model year Toyota vehicles equipped with an FKS engine

10206528

Some 2018 ? 2022 model year Toyota vehicles equipped with an A25A-FKS, A25A-FXS, or M20A-FKS engine may exhibit one or...

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more of the following conditions: ?Milky/Discolored engine oil. ?An ?Oil Pressure Low? warning message on the Multi-information Display (MID). ?A MIL ON condition with Diagnostic Trouble Codes (DTCs) P05202A (Engine Oil Pressure Sensor/Switch "A" Signal Stuck in Range) and/or P052477 (Engine Oil Pressure too low [Severe]). Moisture from blow-by gases condenses and accumulates in the engine oil during short trips in extreme cold weather. When the moisture in the oil freezes, the oil pressure may drop, and the aforementioned warning indicators may display. Follow the procedures in this bulletin to address these conditions.

10190461

This Service Bulletin provides a procedure to properly perform the Techstream ?Control the Injection Mode? active test...

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in some 2016 ? 2021 model year Toyota vehicles equipped with an FKS engine.

10187273

Some 2019 ? 2021 model year Avalon and Avalon Hybrid vehicles may exhibit a condition where the driver side and/or...

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passenger side LED parking lights do not fully illuminate when the headlight switch and the engine are on and the vehicle is in reverse. Follow the Repair Procedure in this bulletin to address this condition.

10179791

Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction...

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pipe sub-assembly located at the top right of the engine compartment.

10179747

Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction...

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pipe sub-assembly located at the top right of the engine compartment.

10171709

Frequently Asked Questions: Certain 2020 Model Year Toyota Avalon, and Camry with 2GR-FKS Engine ECU Reprogram.

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The engine ECU in the involved vehicles includes certain erroneous transmission related calibration values. As a result, this software does not match the version intended to be used on production vehicles.

10171708

Dealer Package: The engine ECU in the involved vehicles includes certain erroneous transmission related calibration values.

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As a result, this software does not match the version intended to be used on production vehicles.

10171707

Dealer Package: The engine ECU in the involved vehicles includes certain erroneous transmission related calibration values.

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As a result, this software does not match the version intended to be used on production vehicles.

10171705

Dealer Email: The engine ECU in the involved vehicles includes certain erroneous transmission related calibration values.

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As a result, this software does not match the version intended to be used on production vehicles.

10171704

Region Email: The engine ECU in the involved vehicles includes certain erroneous transmission related calibration values.

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As a result, this software does not match the version intended to be used on production vehicles.

10171703

Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19TC06 ENGINE ECU REPROGRAM CERTAIN 2020...

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CAMRY 2020 AVALON

10171444

Dealer Package: 01/14/2020 Instructions included for Op Code usage when no software update is necessary.

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The engine ECU in the involved vehicles includes certain erroneous transmission related calibration values. As a result, this software does not match the version intended to be used on production vehicles.

10171406

Currently under investigation.

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Please contact TAS if you have a vehicle that exhibits a leak from the Transmission Side Cover with no signs of damage or other conditions unrelated to regardless of miles or months in service. If it?s a Sunday or holiday continue with diagnosis and repair, save all parts and details, contact TAS on the next available work day and review details with TAS engineer.

10164330

SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.

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T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit

10153246

The current engine active test ?Control the Injection Mode? is not operating as desired when controlling the direct...

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injectors manually on 2GR-FKS engines. When direct injection is started and then stopped using the active test, current ECU logic does not turn off the direct injectors and can cause DTCs P017200, P017500 and P0160300. To avoid this condition, technicians should raise engine RPM when changing back and forth between the Direct Injection and Port Injection active tests. Use the recommended procedure below to avoid this concern while testing injection mode of FKS equipped vehicles. NOTE: If the active test is used multiple times without using this procedure to raise engine RPM, it may be necessary to reset learning values for fuel trim and Air to Fuel ratio before returning vehicle to customer.

Body & Paint

30 bulletins
11028712

Some 2005 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11012742

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11012735

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

11012727

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

11010368

Some 2019 2022 model year Avalon and Avalon Hybrid, 2018 2024 model year Camry, and 2018 2025 model year Camry Hybrid...

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vehicles may exhibit a condition in which the carpet underneath the door scuff plate becomes untucked and/or a carpet loop is torn. The condition(s) can occur on both the driver and front passenger sides of the vehicle. An improved floor mat No. 2 has been developed to reduce the likelihood of these conditions.

11007455

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11007443

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11006161

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

11006149

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11005153

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.

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This material protects from acid rain, environmental fallout, and rail contamination.

11005149

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...

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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.

11005123

Some 2019 2022 model year Avalon and Avalon Hybrid and 2018 2024 model year Camry and Camry Hybrid vehicles may...

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exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur on both the front driver and front passenger sides of the vehicles.

11005122

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11005065

Some 2019 2022 model year Avalon and Avalon Hybrid and 2018 2024 model year Camry and Camry Hybrid vehicles may...

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exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur on both the front driver and front passenger sides of the vehicles.

11005064

Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

11003644

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

11003589

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.

Read full bulletin

If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

10244113

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10241382

Some 2019 ? 2022 model year Avalon and Avalon Hybrid and 2018 ? 2023 model year Camry and Camry Hybrid vehicles may...

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exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur on both the front driver and front passenger sides of the vehicles.

10240052

Some 2019 ? 2022 model year Avalon and Avalon Hybrid and 2018 ? 2023 model year Camry and Camry Hybrid vehicles may...

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exhibit a condition in which the carpet underneath the door scuff plate becomes untucked or a carpet loop is torn. The condition(s) can occur on both the front driver and front passenger sides of the vehicles

10227898

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10224108

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220183

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10220174

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process

10208995

Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition

10204571

Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.

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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

10190448

Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.

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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

10188913

Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...

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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10174890

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.

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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.

10162757

TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially...

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developed light adhesive) for 2019 ? 2020 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. and 4 in. x 8 in.) for small and large hoods and will be applied to the top of PPF for all series at TLS accessory installation facilities. The decal is intended to stay affixed to the film until delivery detail/wash. Just before customer delivery, follow the procedure in this Service Bulletin to remove the decal and any residue left by the adhesive.

Infotainment

26 bulletins
11028722

Some 2018 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software.

11019332

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.

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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11018329

To assist with the early detection and early resolution of audio related concerns you may be asked to recover MMR data from the head unit.

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The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by FTS and/or FPE.

11016786

Some 2018 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.

11015500

Some 2018 2024 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations.

10252259

Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an Activation Card Number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

10230376

To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the...

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remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

10230360

Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update, however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the expiration date of the dynamic subscription (stored in the head unit), must be checked. If the expiration date has not passed, a license key may be generated without the purchase of an activation card number (ACN). Updating the map without the use of an ACN is considered an Embedded Navigation Update (refer to pg. 10) and performing this update does not extend the subscription to dynamic map services. If the subscription period has expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an ACN. Utilizing an ACN, will initiate the Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the embedded navigation update and provide dynamic map services for a period of two years from the date that the Dynamic Navigation Update is performed. ACNs are provided in a pamphlet available through the normal parts ordering system

10213897

To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the...

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remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs

10206534

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

10202447

NOTE: This document only applies to certain audio packages for the following vehicles.

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2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account. To simplify the diagnosis and prevent the unnecessary replacement of parts, please refer to the procedure below. NOTE: This Tech Tip does not apply if the guest is currently under their Wi-Fi Trial.

10198134

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

10198127

To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the...

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remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

10185776

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

10183290

NOTE: This document only applies to certain audio packages for the following vehicles.

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2019 C-HR (Audio Plus & Premium Only) 2020 Prius (Audio Only) 2020 Prius Prime (Audio Plus Only) Head unit telematics services become inoperative after DCM replacement and activation if the guest has an ACTIVE Verizon Wi-Fi Pre-Paid subscription. Head unit services include Wi-Fi, Destination Assist, Dynamic Navigation, and Dynamic Voice Recognition. Verizon is not able to transfer the Pre-Paid subscription to the new DCM automatically. As a result, the guest is unable to use their head unit telematics services. At this time if the DCM is replaced and activated before confirming the guests Wi-Fi subscription status, this may require Verizon?s IT to perform a manual fix on the customer?s account.

10179765

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.

10179721

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 10) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 4). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system.

10178533

SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.

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T-SB-0160-19. Service Bulletin No. T-SB-0160-19 is obsolete and any printed versions should be discarded. Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio (version 1007), Entune? Audio Plus (version 1011), or Entune? Premium Audio (version 1011) or earlier may exhibit one or more of the following conditions: ?Phone does not auto-connect on startup. ?Intermittent black screen. ?Apple CarPlay home screen widget turns white when USB flash drive is disconnected. ?Abnormal phone book sorting. ?Unable to see DCM Status when in dark red or dark blue modes. ?XM no signal banner appears at all times. ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode. ?Unable to switch Bluetooth devices. ?Apps button inactive in the voice recognition hint screen when using Apple CarPlay. ?Incorrect Spanish translations. ?Voice recognition is not canceled during a phone call. ?Low Easy Speak volume. ?Voice recognition ?Web Search? is inoperative. ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop-up appears. ?Download screen appears even though nothing is being downloaded. ?Intermittent partially white screen. ?Screen intermittently locked. A software update is now available to address these conditions

10176504

To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the...

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remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to retrieve the data from the system and are only to be used when requested by audio suppliers, FTS, and/or FPEs.

10173740

An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium...

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Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates.

10172854

Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon.

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The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.

10172836

An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium...

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Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Connection to a wireless network is recommended for optimal functionality when downloading software via a smartphone. Download the latest Entune? 3.0 smartphone app on a smartphone. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the Initialization/Update Procedure in this bulletin to perform the initialization and app updates

10171701

Some vehicles equipped with Dynamic Navigation may experience a pop-up message notifying them that their map update service will end soon.

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The date that is shown could be more than one year in the future. This does not indicate any issues with the vehicle, and is only informing the user of the expiration date.

10170184

Some 2018 ? 2020 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a...

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Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used with applicable vehicles to deliver the update; however, the process for generating license keys differs from previous generations. Before attempting to perform a map update, the head unit?s expiration date must be checked. If the expiration date is still valid, a license key may be generated without the use of an activation card number. Updating the maps without the use of an activation card number is considered an Embedded Navigation Update (refer to pg. 9) and performing this process does not extend the duration of telematic map services. If the head unit?s expiration date is expired, or is expiring within the next 90 days, it should be recommended to the customer to purchase an activation number. Utilizing an activation number will initiate a Dynamic Navigation Update (refer to pg. 3). This Dynamic Navigation Update will perform the Embedded Navigation Update and provide telematic map services for a period of two years from the day that the Dynamic Navigation Update is performed. Activation card numbers are provided in an activation card number pamphlet available through the normal parts ordering system. Follow the process in this bulletin to perform the update.

10169334

Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period.

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Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.

10153269

An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Entune? 3.0 Audio, Entune? 3.0...

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Audio Plus, and Entune? 3.0 Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Connection to a wireless network is recommended for optimal functionality when downloading software via a smartphone. Download the latest Entune? 3.0 app onto the smartphone. Following the initialization procedure, individual Entune? 3.0 apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the procedure in this bulletin to perform the initialization and app updates. Additionally, a Safety Connect static cling is available to increase customer awareness. This bulletin also includes the vehicle identification process for Safety Connect-equipped vehicles and the static cling installation procedure.

Electrical

22 bulletins
10210373

When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only...

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appropriate tool to use for diagnosis

10210372

The purpose of this Tech Tip is to provide diagnostic tips to prevent misdiagnosis of the following DTC?s and prevent repeat repairs.

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One or more of the Heated Oxygen Sensors (O2) or Air Fuel ratio sensor (A/F) DTCs below could set due to a leaking exhaust system. If you encounter a vehicle with any of these DTCs

10207963

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.

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This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.

10184539

This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries.

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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the battery rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.

10183185

Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.

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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

10182982

2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position.

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In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference.

10179698

Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020...

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Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.

10178787

The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip.

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A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker

10177773

Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.

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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.

10176704

Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The...

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lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corrosion purposes oUsually located in the glove box prior to PDS -The number of plugs may be different based on model and production location

10176493

The microphone circuit passes through the DCM before reaching the radio/navigation system.

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To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

10174896

The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified...

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angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.

10173743

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body dents/dings. ?Proper operation of electrical accessories. ?Interior cleanliness. ?Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 9 of ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year Avalon and Avalon HV. Some check points have been added, expanded, or clarified.

10171706

Region Letter: Due to inappropriate ECU programming, fuel consumption may not conform with the certification value.

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Actual average fuel economy may be negligibly higher than the certification listed on the Vehicle Window Sticker (Monroney Label).

10171453

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

10171404

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life.

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These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more than 48 hours before to customer delivery.

10166367

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories. ? Interior cleanliness. ? Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 9 of ?Final Inspection and Cleaning.?) A new PDS Check Sheet has been developed for the 2020 model year Avalon and Avalon HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

10164867

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories. * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles are and have always been a major focus for Toyota. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection and Cleaning.") A new PDS Check Sheet has been developed for the 2020 model year Avalon and Avalon HV. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

10164352

The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip.

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A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker

10162773

The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code.

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Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.

10159725

The blind spot monitor (BSM) sensor angle inspection is used to confirm that the BSM sensor is within the specified...

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angle before performing axis beam adjustment. When used in conjunction with the repair manual, these BSM tips leverage SSTs and readily available tools to support sensor angle confirmation in varying shop environments.

10153268

A battery in a stored vehicle is subject to conditions that can reduce its performance and life.

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These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle?s battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.

Other

15 bulletins
11028726

OBSOLETE NOTICE January 30, 2026: This bulletin is now obsolete.

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Please see T-SB-0001-26.

11016781

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.

11015495

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.

11011636

OBSOLETE NOTICE November 05, 2024: This bulletin is now obsolete.

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Please see T-SB-0101-24.

10253230

OBSOLETE NOTICE March 11, 2024: This bulletin is now obsolete.

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Please see T-SB-0013-24.

10253225

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.

10244112

OBSOLETE NOTICE August 17, 2023: This bulletin is no longer applicable and is now obsolete

10244111

A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own.

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These resources, in conjunction with the Repair Manual, are for dealership personnel to assist those customers with user issues, user errors, and compatibility issues with other vehicle systems and external applications encountered while operating telematics features. Toyota has developed and provided the following Telematics Diagnostic Guide to assist dealer technicians.

10230362

OBSOLETE NOTICE December 08, 2022: This bulletin is now obsolete.

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Please see T-SB-0106-22.

10202452

When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front...

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Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

10197476

Replacement vin plates.

10197473

Product general information.

10185788

OBSOLETE NOTICE December 11, 2020: This bulletin is now obsolete.

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Please see T-SB-0119-20.

10178528

OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete.

10177579

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused.

Brakes

12 bulletins
11012743

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11007444

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11006150

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

11003647

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

11003592

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.

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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.

10214323

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions

10204570

Vehicle has an abnormal noise condition when going over speed bumps or irregular roads.

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Noise is coming from front shock absorber

10204561

Vehicle has an abnormal noise condition when going over speed bumps or irregular roads.

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Noise is coming from front shock absorber

10190453

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10187241

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10186195

Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...

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noise in various driving conditions.

10172860

Some 2019 ? 2020 model year Avalon vehicles may exhibit a Parking Brake Malfunction or Cruise Control Malfunction...

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warning message on the MID (multi-information display) with Diagnostic Trouble Code (DTC) C13B0 (Electric Parking Brake ECU Malfunction) present. Follow the Repair Procedure in this bulletin to address this condition

Fuel System

11 bulletins
11012744

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11007445

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11006151

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11003649

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

11003594

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...

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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

10235217

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court.

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The settlement includes Toyota?s agreement to provide a Customer Support Program for certain 2014-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20TA02, Safety Recall 21TA03, Safety Recall 21TA05 or Special Service Campaign 21TC03. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

10235216

Some 2014 ? 2020 model year Toyota vehicles may exhibit a hard start and/or MIL ON condition with one or more of the...

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following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

10201400

Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC...

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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

10173805

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

10171405

Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.

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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.

10153270

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

HVAC & Climate

8 bulletins
11020657

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

10244115

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.

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Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks

10183281

HVAC drain tube is found to be blocked/clogged.

10178524

HVAC drain tube is found to be blocked/clogged.

10177779

Repairing a 1234YF HVAC system on a gas powered (non-hybrid) Toyota vehicle may require additional compressor oil to complete the repairs.

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The various 1234YF compressor oils (ND-12, PS-D1, or VC100YF) are available through the Toyota Approved Dealer Equipment website.

10171457

In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.

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To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

10162761

When repairing a 1234YF HVAC system on a gas powered (Non-Hybrid) Toyota and the addition of compressor oil is required...

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to complete the repairs, the various 1234YF compressor oils (ND-12, PS-D1, or VC100YF) are available through the Toyota Approved Dealer Equipment website.

10155238

HVAC drain tube is found to be blocked/clogged.

Lighting

6 bulletins
10179702

The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability.

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Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10179606

The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability.

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Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10177592

The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability.

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Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10177575

The Toyota Quality group is looking to better understand our customers expectation regarding vehicle drivability.

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Specifically, we are looking at vehicle surge/hesitation condition (inconsistent acceleration) and would like to recover detailed customer voice and vehicle data.

10176506

Some 2019 and 2020 model year Avalon and Avalon HV may exhibit abnormal, partial or 100% inoperative function of either...

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the passenger side, driver side, or both LED1 Headlamp Day Time Running Lights (DRL). This may be caused by an internal fault in the headlamp assembly or DRL logic issue.

10176492

Some 2019 & 2020 model year Avalon & Avalon HV may exhibit abnormal, partial or 100% inoperative function of either the...

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passenger side, driver side, or both LED1 Headlamp Day Time Running Lights (DRL). This may be caused by an internal fault in the headlamp assembly or DRL logic issue.

Steering

5 bulletins
10203532

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10182983

Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.

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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

10176690

Some 2020 model year Avalon/HV and Camry/HV may exhibit a creaking noise from the front strut area when turning the...

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steering wheel or while driving during turns.

10171411

Creaking noise during turns (or turning steering wheel) coming from front strut area.

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1) Vehicles under 5,000 miles 2) Refer to the attached video as an example of the noise

10168537

Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.

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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.

Pre-Delivery & Maintenance

5 bulletins
10190460

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

10174921

Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their...

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stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-Term Vehicle Storage Guidelines outlined in T-SB-0009-19 and other Service Bulletin publications to ensure customers receive their vehicles in a fresh and well maintained condition Please ensure that both Sales and Service at your dealership are aware of these guidelines and are following the recommended maintenance and storage processes and procedures to ensure the highest customer satisfaction with their new vehicle purchase.

10173972

Safety Recall and Service Campaign - Technician Certification Requirements

10173966

Safety Recall and Service Campaign - Technician Certification Requirements

10172852

Safety Recall and Service Campaign - Technician Certification Requirements

Software & Calibration

4 bulletins
11005119

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...

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model year Toyota vehicles.

11005061

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...

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model year Toyota vehicles.

10198150

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

10183188

This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021...

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model year Toyota vehicles.

Transmission

4 bulletins
10198135

Some 2019 model year Avalon and Avalon Hybrid vehicles equipped with Entune? Audio Plus (version 1002) or Entune?...

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Premium Audio (version 1002) or earlier may exhibit one or more of the following conditions: ?Incorrect GPS date and time. ?Abnormal Bluetooth operation. ?Abnormal Wi-Fi operation. ?Microphone remains on the screen after voice recognition failure. ?Unable to see text with headlights on (text is the same color as the background). Some 2019 ? 2020 model year Toyota vehicles equipped with Entune? Audio (version 1007), Entune? Audio Plus (version 1011), or Entune? Premium Audio (version 1011) or earlier may exhibit one or more of the following conditions: ?Phone does not auto-connect on startup. ?Intermittent black screen. ?Apple CarPlay home screen widget turns white when USB flash drive is disconnected. ?Abnormal phone book sorting. ?Unable to see DCM Status when in dark red or dark blue modes. ?XM no signal banner appears at all times. ??Check antenna,? ?ID Displaying,? or ?Seeking? always displays on XM mode. ?Unable to switch Bluetooth devices. ?Apps button is inactive in the voice recognition hint screen when using Apple CarPlay. ?Incorrect Spanish translations. ?Voice recognition is not canceled during a phone call. ?Low Easy Speak volume. ?Voice recognition ?Web Search? is inoperative. ?Entune? apps are inoperative and ?When it is safe and legal to do so, please ensure your Entune? App Suite application is running and logged in on your phone? pop-up appears. ?Download screen appears even though nothing is being downloaded. ?Intermittent partially white screen. ?Screen intermittently locked. ?Text goes off the edge of the screen. ?Screen is black for 10 seconds after shifting out of Reverse when using Apple CarPlay A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the softwa

10171448

Hybrid vehicles are equipped with two types of batteries: ? Hybrid Vehicle (HV) battery ? Auxiliary (12V) battery If the...

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hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and auxiliary battery. NOTE ? BEFORE disconnecting the auxiliary battery, confirm the shift lever is in the ?P? position and apply the parking brake completely. The shift lever CANNOT be shifted from the ?P? position with the auxiliary battery disconnected. ? If the negative (?) terminal of the auxiliary battery is reconnected, even if the vehicle is powered ON (Ready ON), the hybrid system may NOT start. In this case, depress the brake pedal and press the Power button to start the hybrid system (the Ready light is ON). If the hybrid system still does NOT start (the Ready light is OFF), refer to the Repair Manual.

10169406

Some 2018-2020 model year UA80/UB80 transmission equipped models may experience a leak from the Transmission Side Cover.

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This issue is currently under investigation. Vehicles are being sought regardless of months in service or mileage. Only seeking vehicles with leaking transmissions with no other signs of damage to the side cover.

10164337

2020 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position.

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In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seat floor mats to the vehicle carpet using the floor mat retainers. If installation instructions are included in the floor mat kit, place the instructions in the vehicle?s glove box for customer reference. CAUTION ? ALWAYS verify the floor mat is designed specifically for the model and model year it is being installed in. ? ONLY use floor mats that can be secured using the retainers. ALL OEM Toyota floor mats are specifically designed to fit correctly and be secured using the retainers. ? Make sure the floor mat is properly placed on the vehicle carpet and secured with the retainers. If the driver side floor mat is NOT properly placed and secured, it could slip and interfere with the movement of the pedals during driving and may cause an accident. ? Verify the operation of the accelerator, brake, and clutch (if equipped) pedals and clearance to the mat. ? NEVER install more than one floor mat at a time in the driver?s seating position. ? If applicable, ANY secondary set of floor mats (based upon customer preference, such as the all-weather floor mats or other floor mats) MUST be placed in the trunk with ALL the packaging material intact. Do NOT install the secondary mat on top of the primary floor mat already installed in the driver?s seating position.

Hybrid & EV

3 bulletins
11003619

Customers have expressed concerns about the performance of Qi Wireless Chargers.

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Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.

11003564

Customers have expressed concerns about the performance of Qi Wireless Chargers.

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Wireless chargers on applicable vehicles are designed to work with Qi Certified devices only. MagSafe devices, that are not Qi Certified, may not charge as expected with Qi Wireless Chargers.

10162754

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased and can never be reused. Another feature, Add/Remove Key, is also available. Once a key is removed, it can never be reused. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system and to add and/or remove a key. NOTICE When performing a Smart Code Reset, ALL registered keys are erased and CANNOT be used again on ANY vehicle. For Undesignated Key Permanent Erasure utility, ONLY the keys that are NOT present will be removed. ANY keys that are NOT present can never be reused.

Tires & Wheels

2 bulletins
10207946

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota.

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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.

10153259

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.

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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.

Suspension

1 bulletin
10172859

Some 2018 ? 2020 model year North American Produced (NAP) Camry, 2018 ? 2019 model year Japan produced Camry, 2018 ?...

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2020 model year Camry hybrid, 2019 ? 2020 model year Avalon, and 2019 ? 2020 model year Avalon hybrid vehicles may exhibit a condition in which the fuel filler door is difficult to open when the release button is pressed. This may be caused by the fuel filler door spring not having sufficient stroke to push the fuel filler door to the open position. The fuel filler door spring has been updated. Follow the Repair Procedure in this bulletin to address this condition.