2013 Toyota Avalon TSBs
498 Technical Service Bulletins across 17 categories
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118 bulletinsOBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete.
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Please see T-SB-0057-18.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.
Replacement vin plates.
Product general information.
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete.
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Please see T-SB-0012-21.
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete.
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Please see T-SB-0044-16.
OBSOLETE NOTICE December 16, 2020: This bulletin is now obsolete.
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Please see T-SB-0125-20.
Southeast Toyota has identified an improper DIO installation technique may cause rear spoilers on
ZKG WEBSITE PROPER PHOTOGRAPH SUBMISSION
OBSOLETE NOTICE August 12, 2020: This bulletin is no longer applicable and is now obsolete.
OBSOLETE NOTICE August 12, 2020: This bulletin is no longer applicable and is now obsolete.
OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete.
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Please see T-SB-0063-20.
OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete.
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Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete.
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Please see T-SB-0010-20.
OBSOLETE NOTICE December 18, 2019: This bulletin is no longer applicable and is now obsolete.
OBSOLETE NOTICE July 9, 2019: This bulletin is now obsolete.
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Please see T-SB-0080-19.
OBSOLETE NOTICE May 29, 2018: This bulletin is now obsolete.
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Please see T-SB-0039-18.
Discusses repair procedures for Southeast Toyota Accessory Rear lip spoilers for Avalon vehicles, lifting condition.
Some 2012 ? 2014 model year Camry/Camry HV and 2013 ? 2014 model year Avalon/Avalon HV, Limited and XLE grade vehicles...
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may exhibit a condition in which the front seat cover material has become loose at front edge of seat and is hanging below seat assembly. Reinstalling the seat cover does NOT permanently correct this condition. Follow the Repair Procedure in this bulletin to address this condition.
Some 2012 ? 2014 model year Camry/Camry HV and 2013 ? 2014 model year Avalon/Avalon HV, Limited and XLE grade vehicles...
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may exhibit a condition in which the front seat cover material has become loose at the front edge of the seat, and is hanging below the seat assembly. Reinstalling the seat cover does NOT permanently correct this condition. Follow the Repair Procedure in this bulletin to address this condition.
Tech Tip: Some customers may experience difficulty programming HomeLink.
OBSOLETE NOTICE: This bulletin is no longer applicable and is now obsolete.
This bulletin is now obsolete.
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Please see T-SB-0012-13.
SSTs are key elements to provide your customers with swift and accurate repairs resulting in superior customer...
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satisfaction.
This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help...
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correct pulling complaints.
Some customers may inquire about the frequency and power output of the Smart Key/Smart Entry systems used on various models.
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The Smart Key/Smart Entry systems conform to all applicable FCC rules. This bulletin details the applicable specifications for these systems.
This bulletin is now obsolete.
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Please see T-SB-0051-13.
Some 2013 model year Avalon and Avalon HV vehicles may exhibit a condition where the rear sunshade is inoperative and...
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appears to be binding in the package tray. Please follow the process below to address this condition.
OBSOLETE NOTICE November 16, 2017: This bulletin is now obsolete.
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Please see T-SB-0294-17.
OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete.
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Please see T-SB-0134-16.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased.
Previously, an error message was received when performing DCM activation initiated by Techstream.
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This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
Some 2012 - 2014 model year Camry/Camry HV and 2013 ? 2014 model year Avalon/Avalon HV, Limited and XLE grade vehicles...
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may exhibit a condition in which the front seat cover material has become loose at front edge of seat and is hanging below seat assembly. Reinstalling the seat cover does NOT permanently correct this condition. Follow the Repair Procedure in this bulletin to address this condition.
An error message is received when performing DCM activation initiated by Techstream.
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This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
This bulletin is now obsolete.
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Please see T-SB-0054-13.
Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to...
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10,000 miles for most vehicles that require this oil. With this change, the following should be noted
Customer?s experiencing this condition can use a 3rd party podcast application on their iPhone (such as Pocket Casts or...
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Instances) instead of the native Apple Podcast application.
This bulletin is now obsolete.
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Please see T-SB-0133-14
This bulletin is now obsolete.
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Please see T-SB-0163-13 .
This bulletin is now obsolete.
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Please see T-SB-0185-13.
Dealer Package: January 8, 2018 A watermark has been added to the Dealer Letter to indicate that F0B expired on December...
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31, 2017 LSC Expired on December 31, 2017.
Obsolete Notice November 5, 2015: This bulletin is now obsolete.
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Please see T-SB-0108-15
Obsolete Notice November 2, 2015: This bulletin is now obsolete.
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Please see T-SB-0101-15
August 19, 2015: This bulletin is now obsolete.
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Please see T-SB-0061-15
September 30, 2014: This bulletin is now obsolete.
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Please see T-SB-0133-14.
OBSOLETE NOTICE: THIS BULLETIN IS NO LONGER APPLICABLE AND IS NOW OBSOLETE.
SOME 2012 2014 MODEL YEAR CAMRY/CAMRY HV AND 2013 2014 MODEL YEAR AVALON/AVALON HV, LIMITED AND XLE GRADE VEHICLES MAY...
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EXHIBIT A CONDITION IN WHICH THE FRONT SEAT COVER MATERIAL HAS BECOME LOOSE AT THE FRONT EDGE OF THE SEAT, AND IS HANGING BELOW THE SEAT ASSEMBLY. REINSTALLING THE SEAT COVER DOES NOT PERMANENTLY CORRECT THIS CONDITION. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION.
AUGUST 19, 2015: THIS BULLETIN IS NOW OBSOLETE.
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PLEASE SEE T-SB-0061-15
TECH TIP: SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY PROGRAMMING HOMELINK.
OBSOLETE NOTICE NOVEMBER 5, 2015: THIS BULLETIN IS NOW OBSOLETE.
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PLEASE SEE T-SB-0108-15
OBSOLETE NOTICE NOVEMBER 2, 2015: THIS BULLETIN IS NOW OBSOLETE.
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PLEASE SEE T-SB-0101-15
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
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SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
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SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
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SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
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SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Infotainment
94 bulletinsToyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote database.
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Gracenote includes detailed information for songs (genre, artist, song title, album name, etc.). The Gracenote update will be included on the USB Drive Navigation Map Update SST. A Gracenote update must be performed before a Navigation Map update. A Navigation Map update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote database.
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Gracenote includes detailed information for songs (genre, artist, song title, album name, etc.). The Gracenote update will be included on the USB Drive Navigation Map Update SST. A Gracenote update must be performed before a Navigation Map update. A Navigation Map update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.
SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.
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T-SB-0133-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Navigation Update sections have been updated. Service Bulletin No. T-SB-0133-14 is obsolete and any printed versions should be discarded. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period.
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Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period.
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Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as ?ATX webserver is Down? or ?ATX error? will be displayed.
Since MY 2011, several different update or upgrade USB SST's have been issued for Toyota audio and navigation system.
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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.
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T-SB-0133-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Navigation Update sections have been updated. Service Bulletin No. T-SB-0133-14 is obsolete and any printed versions should be discarded. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
Safety Connect is a vehicle option which requires a subscription fee for the system to be active.
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The trail period of service is provided upon the vehicle purchase. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service. If registration of the replacement DCM part is attempted using the Techstream utility after the account has become inactive, the registration will fail, and messages such as "ATX webserver is Down" or "ATX error" will be displayed.
Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x...
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(Lollipop) or later.
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune? (version less than 2.1.0) may...
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exhibit one or more of the following conditions: ? Vehicle orientation slow to update after vehicle startup ? Five Bing? search results are not all displayed on the map ? Voice recognition destination request does not provide feedback ? Voice recognition for POI search displays ?Function not available? message ? ?Car Multimedia? device name cannot be changed
Some customers may experience Bluetooth connection issues after updating the Android Operating System to 5.x.x...
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(Lollipop) or later.
When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below.
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
Tech Tip: This Tech Tip is being provided to bring attention to the new location of the Entune/NAV/Map Update and Upgrade USB Directory.
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Click on the TIS tab, Diagnostics tab, Telematics tab, and the document is now located under the reference documents sections. This change has occurred to help speed up the updating process of this document.
When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
iPhone text messages do not appear on multimedia dis[play.
Customers may experience connectivity issues when the following conditions are met: The customer's iPhone is operating on iOS9 firmware.
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The customer's iPhone is connected to the vehicle via Bluetooth. The customer may complain of the following issues: When receiving two incoming calls simultaneously, both calls are ended automatically. iTunes Radio app does not play via Bluetooth audio. Podcast and Audiobook media playback is inoperative via Bluetooth audio.
Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type Units.
Vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of...
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the following conditions.
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB...
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drive to update the map, points of interest, Gracenote and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database.
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Gracenote includes detailed information for songs (i.e. Genre, Artist, Song Title, Album Name, etc.). The Gracenote update will be included on the ?USB Drive ? Navigation Update? SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.
Toyota models equipped with the display Audio HDD Navigation System Require a Special Service Tool (SST) USB drive to...
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update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation numbers are provided in an ACN pamphlet available through the normal parts ordering system.
2012-2013 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.2.0) may...
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exhibit one or more of the following conditions.
Some 2013 model year Avalon and Avalon HV vehicles may display a ?Check Blind Spot Monitor System? message on the...
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multi-information display with Diagnostic Trouble Code (DTC) C1AB4 and/or C1AB5 stored. The procedure in this bulletin has been developed to address this condition.
Some 2013 ? 2016 model year Avalon and Avalon HV vehicles may exhibit a rattle noise from the base of the left front door trim during audio playback.
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Follow the procedure in this bulletin to address this condition.
Tech Tip: When replacing the Hard Disk Drive (HDD) or Navigation Unit (Navi Unit) follow the instructions below:
SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.
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T-SB-0133-14. ? The Parts Information, Required Tools & Equipment, and On-Vehicle Navigation Update sections have been updated. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system.
REVISION NOTICE October 11, 2017 Rev2: ? The Required Tools & Equipment section has been updated to include a NEW USB drive map update.
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SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0006-13. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) system will periodically require an update to the Gracenote database. Gracenote includes detailed information for songs (genre, artist, song title, album name, etc.). The Gracenote update will be included on the USB Drive Navigation Map Update SST. A Gracenote update MUST be performed BEFORE a Navigation Map update. A Navigation Map update is NOT required to complete the Gracenote update.
Some customers may experience Bluetooth disconnections or loss of SMS text message functionality on the navigation/audio...
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system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
Revision Notice: The Parts information section, and the Required Tools & Equipment section has been updated.
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Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each ehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
Read full bulletin
Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune? (version less than 2.1.0) may...
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exhibit one or more of the following conditions: ? Vehicle orientation slow to update after vehicle startup ? Five Bing? search results are not all displayed on the map ? Voice recognition destination request does not provide feedback ? Voice recognition for POI search displays ?Function not available? message ? ?Car Multimedia? device name cannot be changed
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
Read full bulletin
Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB...
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drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update...
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the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
Some 2013 model year Avalon and Avalon HV vehicles may display a ?Check Blind Spot Monitor System? message on the...
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multi-information display with Diagnostic Trouble Code (DTC) C1AB4 and/or C1AB5 stored. The procedure in this bulletin has been developed to address this condition.
An Initialization Process is required to activate the Entune? suite of Apps & Data Services on Premium HDD Navigation...
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with Entune? and Display Navigation with Entune? head units before they are used for the first time on new vehicles. The Initialization Process may also need to be performed under other circumstances such as following a head unit replacement or after the customer?s personal settings are erased. The Initialization process requires between 3 and 15 minutes to complete, depending on the type of head unit, file size, cellular connection speed, and other factors.
iTunes Radio is a new feature for iPhone 4, 4S, 5, 5S, and 5C running iOS 7 or later.
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This feature does work with the in-vehicle audio system either via Bluetooth or by USB cable. Details on how to access this feature are described below.
Customers using iPhone 4, 4S, 5, 5S, or 5C running iOS 7.0 or later now have the ability to make Facetime Audio calls (no video).
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When a customer is paired by Bluetooth Hands Free and they make a Facetime Audio call the vehicle radio will treat it as a typical Bluetooth phone call. Because Facetime works differently than a typical phone call, the in-vehicle experience may not meet the customer?s expectations.
To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc.
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After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.
Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database.
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Gracenote includes detailed information for songs (i.e., Genre, Artist, Song Title, Album Name, etc.). The Gracenote update will be included on the ?USB Drive Navigation Map Update? SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.
Use the following procedures to check and/or update the software version of Entune/Navigation for Non-HDD Type units.
Applicability has been updated to include 2014 model year Avalon, Avalon HV, Camry, Camry HV, Prius, Prius C, Prius PHV, Prius V, Venza vehicles.
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Vehicle equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may exhibit one or more of the following conditions. Vehicle orientation slow to update after vehicle start up. Five Bing results are not all displayed on the map.
The Premium Display Audio type Entune system does not connect to the internet when using an iPhone.
When diagnosing audio, navigation, and Bluetooth concerns on Toyota vehicles equipped with Premium Display Audio with...
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Entune, adhere to the guidelines listed below.
The customer is unable to delete their call history or contacts from the Denso GEN7 Navigation System.
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The ?delete? soft button on the multi-information display is greyed out and not selectable.
Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune? (version less than 2.1.0) may...
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exhibit one or more of the following conditions:
Customer complains of Bluetooth connectivity concerns such as: Difficulty to pair phone, Intermittent Bluetooth failure...
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to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update...
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the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform an update.
This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card...
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memory.
Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update...
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the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
Some 2012 model year vehicles equipped with a Display Audio Navigation System and Entune (version less than 2.1.0) may...
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exhibit 1 or more of the following conditions; Some 2012 - 2013 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (version less than 2.2.0) may exhibit 1 or more of the following conditions; Some 2012 - 2014 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (version less than 3.2.0) may exhibit 1 or more of the following conditions; Some 2012 - 2015 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune (Version less than 4.1.0) may exhibit 1 or more of the following conditions; Some 2012 - 2015 model year vehicles equipped with a Display Audio Navigation System (Non-HDD) and Entune? (Version less than 5.1.0) may exhibit 1 or more of the following conditions.
Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio...
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system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
Toyota models equipped with Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database.
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Gracenote includes detailed information for songs (eg., Genre, Artist, Song, Title, Album Name, etc.). The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update. Use the process described in this bulletin to perform the update.
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB...
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drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in the bulletin to perform the update.
Toyota models equipped with the Display Audio Navigation System require a Special Service Tool (SST) USB drive to update...
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the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Card Number (ACN) required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin.
When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.
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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.
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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
iPhone text messages do not appear on multimedia display.
Revision Notice: Required Tools and Equipment has been updated to include a NEW USB Drive Map Update.
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Any Previous printed versions of this bulleting should be discarded. Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database. Gracenote includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.). The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update MUST be performed before a Navigation Map Update. A Navigation Map Update is NOT required to complete the Gracenote update. Use the process described in this bulletin to perform the update.
Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.
Customers complain of various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.
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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
Some customers may encounter various Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.
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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
When updating either the navigation or radio firmware, verify the vehicle applicability BEFORE beginning the update.
Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation systems.
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Refer to the chart below for a comprehensive list of all current and previously issued USB SSTs and their applicability.
iPhone text messages do not appear on multimedia display.
Tech Tip: Since MY 2011, several different update or upgrade USB SSTs have been issued for Toyota audio and navigation...
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systems.
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB...
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drive to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system.
Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System will periodically require an update to the Gracenote Database.
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Gracenote includes detailed information for songs (e.g., Genre, Artist, Song Title, Album Name, etc.) The Gracenote update will be included on the "USB Drive Navigation Map Update" SST. A Gracenote update must be performed before a Navigation Map Update. A Navigation Map Update is not required to complete the Gracenote update.
Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the...
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navigation/audio system with Android phones running OS 4.4 or later. Condition tends to occur to customers who have many previous text messages on their phones.
Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later.
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Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS.
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REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. "
SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SSTS HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEMS.
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REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY.
IPHONE TEXT MESSAGES DO NOT APPEAR ON MULTIMEDIA DIS[PLAY.
CUSTOMERS MAY EXPERIENCE CONNECTIVITY ISSUES WHEN THE FOLLOWING CONDITIONS ARE MET: THE CUSTOMER'S IPHONE IS OPERATING ON IOS9 FIRMWARE.
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THE CUSTOMER'S IPHONE IS CONNECTED TO THE VEHICLE VIA BLUETOOTH. THE CUSTOMER MAY COMPLAIN OF THE FOLLOWING ISSUES: WHEN RECEIVING TWO INCOMING CALLS SIMULTANEOUSLY, BOTH CALLS ARE ENDED AUTOMATICALLY. ITUNES RADIO APP DOES NOT PLAY VIA BLUETOOTH AUDIO. PODCAST AND AUDIOBOOK MEDIA PLAYBACK IS INOPERATIVE VIA BLUETOOTH AUDIO.
SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO...
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SYSTEM WITH ANDROID PHONES RUNNING OS 4.4 OR LATER. CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TEXT MESSAGES ON THEIR PHONES.
TOYOTA MODELS EQUIPPED WITH PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM WILL PERIODICALLY REQUIRE AN UPDATE TO THE GRACENOTE DATABASE.
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GRACENOTE INCLUDES DETAILED INFORMATION FOR SONGS (EG., GENRE, ARTIST, SONG, TITLE, ALBUM NAME, ETC.). THE GRACENOTE UPDATE WILL BE INCLUDED ON THE "USB DRIVE NAVIGATION MAP UPDATE" SST. A GRACENOTE UPDATE MUST BE PERFORMED BEFORE A NAVIGATION MAP UPDATE. A NAVIGATION MAP UPDATE IS NOT REQUIRED TO COMPLETE THE GRACENOTE UPDATE. USE THE PROCESS DESCRIBED IN THIS BULLETIN TO PERFORM THE UPDATE.
TOYOTA MODELS EQUIPPED WITH THE PREMIUM HDD NAVIGATION (AVN/AW-EMV) SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB...
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DRIVE TO UPDATE THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDATE, HOWEVER A UNIQUE ACTIVATION NUMBER IS REQUIRED FOR EACH VEHICLE. ACTIVATION NUMBERS ARE PROVIDED IN AN ACTIVATION CARD NUMBER (ACN) PAMPHLET AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. USE THE PROCESS DESCRIBED IN THE BULLETIN TO PERFORM THE UPDATE.
TOYOTA MODELS EQUIPPED WITH THE DISPLAY AUDIO NAVIGATION SYSTEM REQUIRE A SPECIAL SERVICE TOOL (SST) USB DRIVE TO UPDATE...
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THE MAP, POINTS OF INTEREST, GRACENOTE, AND SYSTEM SOFTWARE. THE SST IS USED WITH ALL VEHICLES TO DELIVER THE UPDATE, HOWEVER A UNIQUE ACTIVATION CARD NUMBER (ACN) REQUIRED FOR EACH VEHICLE. ACTIVATION NUMBERS ARE PROVIDED IN AN ACTIVATION CARD NUMBER (ACN) PAMPHLET AVAILABLE THROUGH THE NORMAL PARTS ORDERING SYSTEM. USE THE PROCESS DESCRIBED IN THIS BULLETIN.
"TT: SINCE MY 2011, SEVERAL DIFFERENT UPDATE OR UPGRADE USB SST'S HAVE BEEN ISSUED FOR TOYOTA AUDIO AND NAVIGATION SYSTEM.
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REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF ALL CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. "
"TECH TIP: THIS TECH TIP IS BEING PROVIDED TO BRING ATTENTION TO THE NEW LOCATION OF THE ENTUNE/NAV/MAP UPDATE AND UPGRADE USB DIRECTORY.
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CLICK ON THE TIS TAB, DIAGNOSTICS TAB, TELEMATICS TAB, AND THE DOCUMENT IS NOW LOCATED UNDER THE REFERENCE DOCUMENTS SECTIONS. THIS CHANGE HAS OCCURRED TO HELP SPEED UP THE UPDATING PROCESS OF THIS DOCUMENT. "
SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH CONNECTION ISSUES AFTER UPDATING THE ANDROID OPERATING SYSTEM TO 5.X.X...
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(LOLLIPOP) OR LATER.
SOME 2012 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM AND ENTUNE (VERSION LESS THAN 2.1.0) MAY...
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EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS; SOME 2012 2013 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM (NON-HDD) AND ENTUNE (VERSION LESS THAN 2.2.0) MAY EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS; SOME 2012 2014 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM (NON-HDD) AND ENTUNE (VERSION LESS THAN 3.2.0) MAY EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS; SOME 2012 2015 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM (NON-HDD) AND ENTUNE (VERSION LESS THAN 4.1.0) MAY EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS; SOME 2012 2015 MODEL YEAR VEHICLES EQUIPPED WITH A DISPLAY AUDIO NAVIGATION SYSTEM (NON-HDD) AND ENTUNE (VERSION LESS THAN 5.1.0) MAY EXHIBIT 1 OR MORE OF THE FOLLOWING CONDITIONS.
Body & Paint
69 bulletinsSome 2005 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces.
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This material protects from acid rain, environmental fallout, and rail contamination.
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train...
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wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid.
Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Some 2005 2024 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
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If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere.
Read full bulletin
If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: Minor damage: requires only buffing to repair. Moderate damage: usually requires neutralizing, color sanding, and buffing. Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. To read, While the quality and durability of paint on Toyota vehicles is continuously being improved, it remains the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...
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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
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Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
TI: Technical Instructions Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard...
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Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart
Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition
Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present.
Read full bulletin
Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super...
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White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
RL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super...
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White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?.
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The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal...
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plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
RE: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard...
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Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard...
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Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin. Follow the Procurement Procedure in this bulletin to request a replacement certification label or VIN plate.
TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is...
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Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair Phase Repair is...
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Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint
Customer Support Program ZKG ? Paint Repair Process OPERATION FLOW CHART
Technical Instructions: Customer Support Program ZKG ? Technical Instructions.
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December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).
Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are...
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authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).
Technical Instructions: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Phase 2 ? Customer Renotification and Repair...
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Phase Repair is Now Available Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint.
Repair Process: Customer Support Program ZKG ? Paint Repair Process.
Region Letter: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied...
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Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.
Dealer Daily Message: ***Phase 2 ? Customer Renotification and Repair Phase*** Repair is Now Available Multiple Models...
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and Model Years Vehicles Painted with Blizzard Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint. The repair phase of Customer Support Program ZKG is now available. Refer to the Dealer Letter on TIS for additional information.
Some 2008 ? 2019 model year Toyota vehicles painted with either 070 Blizzard Pearl or 040 Super White may exhibit...
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peeling paint on one or more metal body panels. The paint may peel between the primer and E-coat layer, exposing the gray or brownish-green E-coat. The affected panel(s) will require prepping and repainting to address this condition. The paint repair may need to be sublet to a body shop.
Technical Instructions: December 12, 2019.
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This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).
Region Letter: Phase 1 ? Customer Notification Phase Repair Not Yet Available.
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Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels.
SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.
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T-SB-0040-08. * Applicability has been updated to include applicable 2016 model year vehicles. Service Bulletin No. T-SB-0040-08 is obsolete and any printed versions should be discarded. Some 2010 - 2019 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin. Replacement Certification Label and VIN Plate Criteria A replacement certification label and/or VIN plate may be requested if: ? The vehicle was in an accident and the label and/or plate is damaged or attached to a part that will be replaced during the repair. ? The label and/or plate was stolen.
On some vehicles, when Rapgard? is removed, the paint may have a stained appearance.
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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
On some vehicles, when Rapgard? is removed, the paint may have a stained appearance.
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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
Some 2013 ? 2014 model year Avalon and Avalon HV vehicles may exhibit a condition where the headliner is sagging or...
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loose along the rear edge of the moon roof opening and there is a noticeable gap between the headliner and sun shade. This is due to the force of the headliner being greater than the strength of the Dual Lock? fasteners/adhesive which causes them to separate, allowing the headliner to sag in this area. Use the following Repair Procedure to address this condition.
Some 2013 ? 2014 model year Avalon and Avalon HV vehicles equipped with a rear window sunshade may exhibit a condition...
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in which the sunshade rises with no switch input in high ambient temperatures. Follow the Repair Procedure in this bulletin to address this condition.
Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
Some 2013 ? 2014 model year Avalon and Avalon HV vehicles may exhibit a condition where the headliner is sagging or...
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loose along the rear edge of the moon roof opening and there is a noticeable gap between the headliner and sun shade. This is due to the force of the headliner being greater than the strength of the Dual Lock? fasteners/adhesive which causes them to separate, allowing the headliner to sag in this area. Use the following Repair Procedure to address this condition.
Some 2013 ? 2014 model year Avalon and Avalon HV vehicles equipped with a rear window sunshade may exhibit a condition...
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in which the sunshade rises with no switch input in high ambient temperatures. Follow the Repair Procedure in this bulletin to address this condition.
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, or at the top of the rear glass, the...
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source of the noise may be the two stoppers bonded to the top of the windshield/rear glass, or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield/rear glass area.
Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.
2013 Avalon vehicles are equipped with 2 front and 2 rear torque box holes located in the lower section of the body.
The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick...
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quenching process during manufacturing.
REVISION NOTICE March 07, 2017 Rev1: ? Applicability has been updated to include 2017 model year Toyota vehicles.
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On some vehicles, when Rapgard? is removed the paint may have a stained appearance. These stains appear to be under the clear coat (repainting this area is NOT necessary). The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. REVISION NOTICE January 11, 2018 ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the...
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metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria listed in this Service Bulletin.
On some vehicles, when Rapgard is removed, the paint may have a stained appearance.
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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
On some vehicles, when Rapgard is removed, the paint may have a stained appearance.
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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.
ON SOME VEHICLES, WHEN RAPGARD IS REMOVED, THE PAINT MAY HAVE A STAINED APPEARANCE.
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THESE STAINS APPEAR TO BE UNDER THE CLEAR COAT (REPAINTING THIS AREA IS NOT NECESSARY). THE STAIN PATTERNS ARE USUALLY UNDER WRINKLES IN THE RAPGARD. THESE WRINKLES SOMETIMES TRAP WATER AND CAUSE THE PAINT TO STAIN FROM THE TRAPPED MOISTURE, ESPECIALLY ON HORIZONTAL SURFACES, SUCH AS THE HOOD, ROOF, AND TRUNK. STAINS CAN BE REMOVED BY HEATING THE STAINED SURFACE TO REMOVE THE TRAPPED MOISTURE.
2013 Avalon vehicles are equipped with 2 front and 2 rear torque box holes located in the lower section of the body.
Electrical
49 bulletinsTSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type.
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This Service Bulletin should be used in conjunction with the applicable model and model year Electronic Wiring Diagram (EWD) and/or Repair Manual.
For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane.
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If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.
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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020...
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Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehicle; and 2020 model year Corolla Hybrid Vehicles may exhibit a MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A80/P1AC000 and/or P0A7F/P1A8000 stored due to dust or debris buildup in the HV battery cooling fan and/or HV cooling filter. Follow the procedure in this bulletin to address this condition.
Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan.
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The condition could reduce the efficiency of the HV battery cooling system. Perform the procedures outlined in this bulletin to address this condition.
This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries.
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This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger.
For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface.
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If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
This bulletin includes basic procedures for performing a Rescue Charge on Ni-MH High Voltage (HV) Batteries.
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This bulletin should be used in conjunction with the Repair Manual while performing Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.
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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.
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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet.
SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.
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T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
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T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obsolete and any printed versions should be discarded. The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE New security provisions are required to obtain a reset passcode. It is critical to review the instructions for this new process BEFORE attempting to get a passcode in the new system.
HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper...
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orientation mark of the DRC.
A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory.
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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
Flash reprogramming allows the ECU software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
If the hybrid vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease.
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To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.
2013 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.
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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV...
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Battery Replacement.
Flash reprogramming allows the ECU software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the TIS and the CUW.
2013 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.
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In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
Flash reprogramming allows the ECU software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
In the event that a Toyota vehicle becomes submerged in water, many components may be physically damaged.
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Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.
Flash reprogramming allows the ECU software to be updated without replacing the ECU.
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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory.
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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
Technicians should confirm the following key points to minimize the potential for future MIL "ON" concerns after HV...
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battery replacement.
For vehicles that are used under certain severe operating conditions, the HV Battery Cooling Fan may exhibit an...
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excessive buildup of dust, lint, or other debris that can reduce the efficiency of the HV Battery Cooling System. HV Battery Cooling Fan maintenance and cleaning should be performed to address this condition.
Rev2 Some Customers may complain about a Hybrid Vehicle Battery cooling system warning message.
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This warning message may appear when the HV Battery cooling system loses efficiency due to debris on the filter and or some object obstructing the air inlet. Refer to the information below to address this issue.
Rev2 A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory.
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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory.
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Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.
Technical Instructions: LSC Expired on December 31, 2017.
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TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN F0B OCCUPANT CLASSIFICATION SYSTEM (OCS) SENSOR CERTAIN 2013 MODEL YEAR AVALON & AVALON HV.
REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles.
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SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU's information.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...
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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
DL: The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to...
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control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag.
DL: The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to...
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control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag.
RL: The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to...
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control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag.
Dealer Letter: The front passenger seat assembly is equipped with sensors for the occupant classification system which...
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are used to control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag. This LSC will be available until December 31, 2017, and will only be available at an authorized Toyota Dealer.
Region Letter: The front passenger seat assembly is equipped with sensors for the occupant classification system which...
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are used to control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag.
Dealer Letter: The front passenger seat assembly is equipped with sensors for the occupant classification system which...
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are used to control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag. This LSC will be available until December 31, 2017, and will only be available at an authorized Toyota Dealer.
Region Letter: The front passenger seat assembly is equipped with sensors for the occupant classification system which...
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are used to control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag.
When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...
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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.
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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system. NOTE: There are new security provisions required to obtain a Reset Pass-Code. It is critical that the instructions for this new process are reviewed BEFORE attempting to get a Pass-Code in the new system.
DL: The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to...
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control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag.
DL: The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to...
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control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag.
RL: The front passenger seat assembly is equipped with sensors for the occupant classification system which are used to...
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control the operation of supplemental restraint systems (SRS), including the front passenger airbag. The sensors classify the weight of the occupant and activate or deactivate the front passenger airbag accordingly. Additionally, the sensors are used to detect certain vehicle collisions. Due to the current collision detection thresholds, the system may interpret certain occupant seating usages or road conditions as a rear collision and illuminate the Airbag Warning Light and "AIR BAG OFF" indicator, disabling the front passenger air bag.
"TSB: FLASH REPROGRAMMING ALLOWS THE ECU SOFTWARE TO BE UPDATED WITHOUT REPLACING THE ECU.
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FLASH CALIBRATION UPDATES FOR SPECIFIC VEHICLE MODELS/ECUS ARE RELEASED AS FIELD-FIX PROCEDURES DESCRIBED IN INDIVIDUAL SERVICE BULLETINS. THIS BULLETIN DETAILS THE TECHSTREAM ECU FLASH REPROGRAMMING PROCESS AND OUTLINES USE OF THE TECHNICAL INFORMATION SYSTEM (TIS) AND THE CALIBRATION UPDATE WIZARD (CUW). FLASH CALIBRATION UPDATES CAN ONLY BE APPLIED TO THE VEHICLE/ECU COMBINATION FOR WHICH THEY ARE INTENDED. ECUS HAVE INTERNAL SECURITY THAT WILL NOT ALLOW THEM TO BE PROGRAMMED WITH ANOTHER ECUS INFORMATION."
TOYOTA: ACCELERATOR PEDAL SENSOR ASSEMBLY INFORMATION REGARDING THE INSPECTION, REMOVAL, AND INSTALLATION, IF LUBRICATION OR OIL, IS APPLIED.
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*PE
Fuel System
38 bulletinsThe condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealers responsibility to protect and maintain the quality of the vehicles paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with...
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rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Toyota paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicles paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain (see Figure 1), frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC...
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evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.
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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
Vehicles may display evidence of a fluid leak or fluid seep from powertrain components.
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This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should be repaired accordingly and will be covered under warranty if applicable. Cases that are determined to be a ?seep? should be documented on the repair order and inspected at the next service interval. Follow the Repair Information in this bulletin to determine if the concern in question is a fluid leak or fluid seep and review the Repair Procedure section to address the condition. NOTE This bulletin applies to ALL powertrain fluids excluding fuel and coolant.
Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied...
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Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Dealer Email: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied...
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Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Region Email: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied...
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Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied...
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Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Dealer Package: Phase 1 - Customer Notification Phase Repair Not Yet Available.
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Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers' ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available.
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Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. BEGINNING NOW: In Phase 1, the currently active phase, Toyota is preparing the repair for this condition and thus, the repair under this program is NOT AVAILABLE. During this phase, dealers should not do any repairs for this condition under this program. Beginning in August 2019, Toyota will send an owner notification letter to all owners informing them that their vehicle is covered under this Customer Support Program. During this phase, owners who have paid for repairs for this condition can seek reimbursement consideration for expenses incurred prior to September 26, 2019. A sample of this owner notification letter has been included for your reference.
Region Email: Phase 1 - Customer Notification Phase Repair Not Yet Available.
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Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. BEGINNING NOW: In Phase 1, the currently active phase, Toyota is preparing the repair for this condition and thus, the repair under this program is NOT AVAILABLE. During this phase, dealers should not do any repairs for this condition under this program. Beginning in August 2019, Toyota will send an owner notification letter to all owners informing them that their vehicle is covered under this Customer Support Program. During this phase, owners who have paid for repairs for this condition can seek reimbursement consideration for expenses incurred prior to September 26, 2019. A sample of this owner notification letter has been included for your reference.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
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T-SB-0033-14. ? Applicability has been updated to include 2019 model year Toyota vehicles. Service Bulletin No. T-SB-0033-14 is obsolete and any printed versions should be discarded. Some 2006 ? 2019 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
Some vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest.
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An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Greenhouse Gas Logic (GHC) has been implemented on Toyota A/C Systems to reduce tailpipe emissions.
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The federal government issues caf (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce. GHC Logic technology works by automatically operating the HVAC system in REC mode when certain operating conditions are met, improving the A/C systems cooling efficiency and reducing the vehicle's C02 emissions.
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.
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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.
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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.
Some vehicles may exhibit a condition when the fuel door lid cannot be opened when the vehicle is in the unlocked position.
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Also, it may be able to open when locked.
Safety Recall completion is important not only in satisfying government requirements but also is an integral part of our...
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commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
Safety Recall completion is important not only in satisfying government requirements but also is an integral part of our...
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commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
Tech Tip: ...
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Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The Federal government issues CAF (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce. GHG Logic technology works by automatically operating the HVAC system in REC mode when certain conditions are met, improving the A/C system cooling efficiency and reducing the vehicle's CO2 tailpipe emissions.
Some 2013 ? 2014 model year Avalon and Avalon HV vehicles may exhibit a condition where excessive force is required to...
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open the fuel door lid, or the fuel filler opening stopper in the fuel door assembly cannot be depressed enough to release the fuel door.
Greenhouse Gas Logic (GHC) has been implemented on Toyota A/C Systems to reduce tailpipe emissions.
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The federal government issues caf (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce. GHC Logic technology works by automatically operating the HVAC system in REC mode when certain operating conditions are met, improving the A/C systems cooling efficiency and reducing the vehicle's C02 emissions.
California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be...
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obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.
REVISION NOTICE March 08, 2017 Rev1: ? Applicability has been updated to include 2015 - 2017 model year Toyota vehicles.
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? The Parts Information section has been updated. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose has become obstructed with an insect nest.
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An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
Dealer Letter: Safety Recall completion is important not only in satisfying government requirements but also is an...
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integral part of our commitment to meet customer expectations of Toyota products. Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current campaign owner appointments. Toyota will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
Engine
22 bulletinsThis is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024.
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These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
Some 2012 ? 2014 model year Camry Hybrid, and 2013 ? 2015 model year Avalon Hybrid vehicles may exhibit a condition...
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where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle?s memory to be used as verification. This condition may be caused by a small internal brake fluid leak in the brake booster assembly with master cylinder. Follow the Repair Procedure in this bulletin to address this condition.
SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No.
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T-SB-0012-13. Service Bulletin No. T-SB-0012-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Toyota term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ?ECU? is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Toyota specific control unit
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No.
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T-SB-0151-13. * Applicability has been updated to include 2016 - 2018 model year Avalon and Avalon HV and 2017 model year Camry and Camry HV vehicles. Service Bulletin No. T-SB-0151-13 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2012 - 2017 model year Camry, Camry HV, and 2013 - 2018 Avalon and Avalon HV vehicles produced in North American may exhibit a knocking, popping, ticking, or snapping noise from the moonroof area while driving. Follow the Repair Procedure in this bulletin to address this condition.
To minimize battery discharge during transportation and storage, the Short Pin has been removed at the assembly plant...
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and temporarily stored in the engine compartment Relay Block. Reinstall the Short Pin into its original location and confirm all related DTCs are cleared during Pre-Delivery Service (PDS).
Starting with the 2010 MY, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
Starting with the 2010 MY, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
The customer is having difficulty changing the multi-display screen from Day Mode.
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If the multi-display screen is set to Day Mode when the headlights are on, the setting we be memorized when the engine is turned off.
Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0W-20 viscosity engine oil.
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There a re man benefits of this oil.
Tech Tip: ...
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Low battery voltage can contribute to a MIL "ON" condition for P0335 (Crankshaft Position Sensor Circuit) and/or P0340 (Camshaft Position Sensor Circuit) due to inconsistent rotational speed of the engine's crankshaft.
Tech Tip: Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w20 viscosity engine oil.
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There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Toyota has extended the oil change intervals to 10,000 mile for most vehicles that require this oil. With this change, the following should be noted: The 2TR-FE (4Runner/Tacoma) and the 3UR-FBE (Flex Fuel Tundra/Sequoia) are the exceptions to this new change interval program; these engines have not been approved for the 10,000 mile interval at this time. A 5,000 mile oil change interval is still required for these vehicles. Also, the Flex Fuel 3UR-FBE requires a 2,500 mile interval when operated on E85 50% of the time or more. Only Toyota vehicles in which 0w20 oil is mandatory (except for the 2TR-FE & 3UR-FBE Engines) have been approved for extended oil change intervals. Vehicles in which 0w-20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 mile maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off-road, on dirt roads, towing a trailer, making repeated short trips under 32 degrees F, or extensive idling, the engine oil must be replaced at 5,000 mile intervals, regardless of oil used.
Some 2012 ? 2013 model year Camry, Venza, and 2013 model year Avalon and Sienna vehicles equipped with 2GR-FE engines...
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may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P219A or P219B present. The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Please follow the repair procedure below to address this condition.
Starting with the 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
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There are multiple benefits of this oil. Due to the improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicle that require this oil.
While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.
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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.
Some 2012 - 2016 model year North American produced (NAP) Camry and Camry HV vehicles and 2013 - 2015 Avalon and Avalon...
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HV vehicles may exhibit a knocking, popping, ticking, or snapping noise from the moon roof area while driving. The repair procedure included in this bulletin has been developed to address this condition.
Some customers may get an inaccurate fully charged indicator status from the wireless charging pad, even though the cell...
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phone may not be fully charged. This condition affects Motorola Droid Phones.
Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
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There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.
Some customers may get an inaccurate fully charged indicator status from the wireless charging pad, even though the cell...
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phone may not be fully charged. This condition affects Motorola Droid Phones.
Starting with 2010 Model Year, Toyota began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.
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There are multiple benefits of this oil. Due to the them improved performance and durability of 0w-20 synthetic oil, Toyota has extended the oil change intervals to 10,000 miles for most vehicles that require this oil.
While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.
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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.
"TSB: SOME 2012 2016 MODEL YEAR NORTH AMERICAN PRODUCED (NAP) CAMRY AND CAMRY HV VEHICLES AND 2013 2015 AVALON AND...
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AVALON HV VEHICLES MAY EXHIBIT A KNOCKING, POPPING, TICKING, OR SNAPPING NOISE FROM THE MOON ROOF AREA WHILE DRIVING. THE REPAIR PROCEDURE INCLUDED IN THIS BULLETIN HAS BEEN DEVELOPED TO ADDRESS THIS CONDITION."
TOYOTA: THE ENGINE CONTROL MODULE/ECM LOGIC WAS MODIFIED TO REDUCE THE CONDITION OF MIL ON WITH DIAGNOSTIC TROUBLE CODE...
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(DTC) P219A OR P219B ON SOME VEHICLES. MODEL 2012-2013 AVALON, SIENNA, CAMRY, VENZA. *PE
Brakes
21 bulletinsTo prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover.
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The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. PD017-04. The entire bulletin has been updated.
Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...
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noise in various driving conditions
Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...
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noise in various driving conditions.
Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...
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noise in various driving conditions.
Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak...
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noise in various driving conditions.
DL: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 - 2014...
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model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles.
DL: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012 - 2014...
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model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles.
Region Letter: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012...
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- 2014 model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Region Email: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012...
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-2014 model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement
Dealer Package: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain...
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2012 - 2014 model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Dealer Email: Toyota has received reports regarding the Brake Booster and Brake Booster Pump Assemblies on certain 2012...
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- 2014 model year Camry Hybrid vehicles and certain 2013 - 2015 model year Avalon Hybrid Vehicles. These reports have indicated certain internal malfunctions of the Brake Booster Assembly. Although the Brake Booster and Brake Booster Pump Assemblies are covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to certain internal malfunctions of the Brake Booster and Brake Booster Pump Assemblies in some of the subject vehicles. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time,...
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even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface
VSC MIL ?ON? with DTC C1433.
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Steering angle value in ABS/TRAC ECU is -1044 degrees or 1044 degrees and does not change as steering wheel is turned.
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles...
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equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
VSC MIL ?ON? with DTC C1433.
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Steering angle value in ABS/TRAC ECU is -1044 degrees or 1044 degrees and does not change as steering wheel is turned.
VSC MIL "ON" with DTC C1433.
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Steering angle value in ABS/TRAC ECU is -1044 degrees or 1044 degrees and does not change as steering wheel is turned.
VSC MIL "ON" with DTC C1433.
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Steering angle value in ABS/TRAC ECU is -1044 or 1044 degrees and does not change as steering wheel is turned.
HVAC & Climate
20 bulletinsThe air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.
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The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks.
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Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repairing refrigerant leaks
HVAC drain tube is found to be blocked/clogged.
HVAC drain tube is found to be blocked/clogged.
Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.
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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced
HVAC drain tube is found to be blocked/clogged.
Some customers may feel sensitivity of control buttons of navigation system and air conditioning system is low or high.
Some vehicles may exhibit a seat heater "ON" condition when the switch is in the off position.
REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles.
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? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
Tech Tip: ...
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During the E0B campaign for MY 13-14 Avalon seat heaters, some of the metal clips attaching the seat back cover to the seat frame may become bent / damaged and no longer allow the seat back cover to fit properly on the frame. Previously, the entire seat back cover assembly (P/N: 71705-07071-A0/B0/C0) had to be replaced to repair the vehicle, now the metal clips are available as a service part.
Some 2013 ? 2014 model year Avalon and Avalon HV vehicles may exhibit a condition where the surface of the driver?s seat...
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bottom outer bolster is not even (has a ridge/bulge in it) or where the bottom outer edge of the driver?s seat is uncomfortable. Both conditions are caused by the seat heater element twisting or bunching up in the concerned area.
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.
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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may...
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be involved.
If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may...
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be involved.
Some 2013 model year Avalon XLE and Avalon HV XLE vehicles may exhibit front seat heaters remaining ON in the lowest...
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setting even when the seat heater switch is OFF. Replace the seat heater switch (Refreshing Seat Switch) to address this condition.
Some 2004 ? 2014 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.
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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.
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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.
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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
Some 2004 - 2015 model year Toyota vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.
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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.
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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
Pre-Delivery & Maintenance
15 bulletinsToyota Safety Recall and Service Campaign - Technician Certification Requirements
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.
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Please see T-SB-0304-17.
Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete.
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Please see T-SB-0304-17.
Safety Connect is a vehicle option which requires a subscription fee for the system to be active.
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The first year of service is provided in the vehicle purchase price. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
Safety Connect is a vehicle option which requires a subscription fee for the system to be active.
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The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
Customer retention and proper maintenance of vehicles has been a major focus for Toyota.
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To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of ?Final Inspection & Cleaning?.)
PRE-DELIVERY SERVICE CHECK SHEET
Some 2013 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the...
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vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.
Some 2013 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the...
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vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.
Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
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Please note the following information for Regional and PD associates.
Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
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Please note the following information for Regional and PD associates.
Tech Tip: ...
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Safety Connect is a vehicle option which requires a subscription fee for the system to be active. The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
Safety Connect is a vehicle option which requires a subscription fee for the system to be active.
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The first year of service is provided in the vehicle purchase price. Once the subscription has lapsed the DCM will be in an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper...
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performance.
Region Letter: Toyota will be sending Safety Recall Follow-Up Notices to remind owners whose vehicles have not yet had...
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campaign repairs completed.
Steering
14 bulletinsSome customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.
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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Some customers may encounter Bluetooth connectivity concerns such as: ?Difficulty to pair the phone.
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?Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos.
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ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Toyota vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.
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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.
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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone, or if they have restored their phone data/settings recently.
Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty to pair the phone.
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? Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Some customers may encounter Bluetooth connectivity concerns such as: ? Difficulty pairing the phone.
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? Intermittent Bluetooth failure to connect when first turning on the vehicle. ? Various Bluetooth Audio functions are no longer functioning with the customer?s phone, such as the ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be...
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turned very little from side-to-side.
Some customers have experienced amber colored oil like substance found on floor mats.
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Further investigation reveals the electric power steering column showing signs of the oiling substance leaking.
Some customers may encounter Bluetooth connectivity concerns such as: *Difficulty to pair the phone.
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*Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls.
Some customers may encounter Bluetooth connectivity concerns such as: * Difficulty to pair the phone.
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* Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
Some customers may encounter Bluetooth connectivity concerns such as: * Difficulty to pair the phone.
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* Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. * Various Bluetooth Audio functions are no longer functioning with customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
"TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY PAIRING THE PHONE.
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INTERMITTENT BLUETOOTH FAILURE TO CONNECT WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMERS PHONE, SUCH AS THE ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMERS PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR IF THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY."
Some customers have experienced amber colored oil like substance found on floor mats.
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Further investigation reveals the electric power steering column showing signs of the oiling substance leaking
Transmission
10 bulletinsThis bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid...
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(ATF) level at normal vehicle operating temperature. Note: The following adjustment procedures are for U660E/F and U760E/F transmissions.
Prior to installing remanufactured U660 and U760 transaxles, it is necessary to remove the lower oil cooler tube union...
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from the original transaxle case and install it into the reman unit. A NEW O-ring and printed installation instructions are supplied in separate bag with the reman unit. An instruction tag is also affixed to the unit.
Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the...
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transmission is shifted into reverse.
The purpose of this service bulletin is to provide precautions to follow when installing an automatic...
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transmission/transaxle assembly to avoid MIL ?ON,? shifting issues, and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly
This bulletin includes basic procedures for inspecting and adjusting World Standard (WS) Automatic Transmission Fluid...
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(ATF) level at normal vehicle operating temperature.
The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year...
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automatic transmissions.
The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle...
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assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.
The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 -2014 model year...
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remanufactured automatic transmissions.
The purpose of this service bulletin is to provide information regarding the installation of the correct torque...
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converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly.
World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the...
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mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Toyota vehicles requiring it's use.
Tires & Wheels
6 bulletinsPOL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota.
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This information must be kept near the point of vehicle sale and be available to any customer that requests it. Customers can find this information on the Owner?s section of Toyota.com. Dealers can locate a copy of this guide on the Claims Processing & Resource Center in Dealer Daily as well.
During the manufacturing process tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting.
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If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
Please refer to the following recommendations for the best practices for vehicle tire rotations.
Toyota vehicles are equipped with either conventional or run-flat tires.
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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles (160 km) at speeds less than 55 mph (90 km/h) with little or no damage to the tire.
Toyota vehicles are equipped with either conventional or run-flat tires.
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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
Toyota vehicles are equipped with either conventional or run-flat tires.
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Sometimes punctures may occur as a result of contact with road debris or other hazards. If a puncture occurs, it may be possible to repair the tire and return it to service. With a conventional tire it is not possible to drive for an extended amount of time with the tire at low pressures as damage to the tire may occur. With run-flat tires, due to reinforced sidewalls, it is possible to drive for up to 100 miles at speeds less than 55 mph with little or no damage to the tire. The U.S. Tire Manufacturers Association (UTSMA) provides guidelines and recommendations for tire repair and replacement. It also provides information related to: ? Basic tire information ? Tire maintenance and safety ? Driver education, tire safety curriculum.
Hybrid & EV
6 bulletinsSome 2012 ? 2016 model year Avalon Hybrid, Camry Hybrid, and RAV4 Hybrid vehicles may exhibit a MIL ON condition with...
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Diagnostic Trouble Code (DTC) P0A7A (Generator Inverter Performance) and information code 122 generator inverter fail signal detection (overcurrent due to system malfunction). Follow the Repair Procedure in this bulletin to address this condition. NOTE This Service Bulletin applies ONLY if information code 122 is present.
Dealer Letter: September 27, 2017.
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A watermark has been added to the Dealer Letter to indicate that E0J expired on July 31, 2017. In our continuing efforts to ensure the best in customer satisfaction, Toyota is launching a Limited Service Campaign (LSC) on certain 2013 ? 2014 Model Year Avalon and Avalon Hybrid vehicles. This LSC will cover approximately 77,600 vehicles. On 2013 and certain 2014 Model Year Avalon and Avalon Hybrid vehicles, the driver and passenger front seatback board could become loose and separate from the seat assembly.
Dealer Letter: On 2013 and certain 2014 Model Year Avalon and Avalon Hybrid vehicles, the driver and passenger front...
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seatback board could become loose and separate from the seat assembly.
Region Letter: On 2013 and certain 2014 Model Year Avalon and Avalon Hybrid vehicles, the driver and passenger front...
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seatback board could become loose and separate from the seat assembly.
Some 2012 ? 2016 model year Avalon HV, Camry HV and RAV4 HV vehicles may exhibit a MIL ?ON? condition with DTC P0A7A...
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with information code 122 (Generator Inverter Fail Signal Detection). Follow the procedure in this bulletin to address this condition. NOTE This TSB applies ONLY if information code 122 is present.
TOYOTA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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DRIVER & PASSENGER FRONT SEAT BACK BOARD, ON SOME VEHICLES, CAN BECOME LOOSE & THEN SEPARATE FROM SEAT ASSEMBLY & NEEDS REPAIR. MODEL 2013-2014 AVALON, AVALON HYBRID. *PE
Air Bags & Safety
5 bulletinsDP: On November 28, 2023, a class action settlement of claims for certain airbag control units was finally approved by the federal court.
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The settlement includes Toyota?s agreement to provide an Extended New Parts Warranty for parts installed under Safety Recall 20TA03 and Safety Recall 20TA05. The purpose of this Extended New Parts Warranty letter is to help clarify how to administer this coverage in accordance with the settlement.
Toyota vehicles are equipped with SRS, including various airbags and in some models, seat belt pre-tensioners, to help...
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reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pretensioner devices did not perform as expected, please follow the steps in the recommendations section below.
REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles.
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Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deployment of airbag and pre-tensioner assemblies as hazardous material treatment. Hazardous material treatment may require special training, certification or licensing in certain areas. TMS recommends that dealership personnel carefully review and follow ALL local and state regulations, and where necessary, contract with Environmental Protection Agency (EPA) Licensed Hazardous Waste Transportation and Disposal facilities.
Beginning in 1998, Toyota introduced side airbags as optional equipment.
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Toyota does NOT recommend replacement of original seat covers with non-Toyota leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Toyota may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Toyota leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Toyota strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Toyota strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
Toyota vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models,...
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seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
Lighting
5 bulletinsThe purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is...
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significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the tire pressure warning lamp to illuminate.
The purpose of this bulletin is to provide a procedure to adjust tire pressure correctly when outside temperature is...
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significantly colder or warmer than shop temperature. Seasonal temperature change can dramatically alter tire pressure, which can cause the tire pressure warning lamp to illuminate.
The indicator lights (amber and green) of the wireless charging system are not illuminated when charging is complete.
The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles.
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As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather and synthetic leather care in Toyota vehicles.
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As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care.
Software & Calibration
4 bulletinsThis Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...
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model year Toyota vehicles.
This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 2025...
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model year Toyota vehicles.
Update on Technician Certification Requirements.
These concerns can be caused by changes made on the customer?s phone.
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Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
Suspension
2 bulletinsSome 2014 ? 2017 model year Camry and Camry HV vehicles and 2013 ? 2018 model year Avalon and Avalon HV vehicles may...
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exhibit a squeak noise from the front stabilizer bushings. This condition may be present when traveling over rough roads or speed bumps. Follow the Repair Procedure in this bulletin to address this condition.
Some Avalon, Avalon HV, Camry, and Camry HV vehicles may exhibit an abnormal noise when turning and/or driving over uneven road surfaces.
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A new improved service part insulator for the front strut is available to reduce the possibility of the dust boot becoming wedged between the strut shaft bumper and strut shaft.; Follow the procedures in this bulletin to address this condition