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2015 Thomas Built Buses Saf-T-Liner C2 TSBs

243 Technical Service Bulletins across 17 categories

Other

78 bulletins
10193743

Thomas Built Buses Product Awareness Bulletin on Lettering Changes - Notification

10193727

Thomas Built Buses Product Awareness Bulletin on C2 Backup Camera Package Changes

10193716

Thomas Built Buses Product Awareness Bulletin on Power Outlet

10193676

Thomas Built Buses Product Awareness Bulletin on Next Generation PV360

10193650

Thomas Built Buses Product Awareness Bulletin on New Standard C2 Black Grille

10193183

Thomas Built Buses Product Awareness Bulletin on Braun Price Increase

10193182

Thomas Built Buses Product Awareness Bulletin on Rear Two Hooks

10193151

Thomas Built Buses Product Awareness Bulletin on BusWise Technologies Addendum

10193148

Thomas Built Buses Product Awareness Bulletin on Price Increase

10193144

Thomas Built Buses Product Awareness Bulletin on Meritor WABCO SmartTrac Electronic Stability Control

10193134

Thomas Built Buses Product Awareness Bulletin on Tool Box

10193093

Thomas Built Buses Product Awareness Bulletin on MY2015 GM Chassis

10193067

Thomas Built Buses Product Awareness Bulletin on FTA Altoona Bus Test

10164616

PowerNet Assessment Tool Repair Procedure

10160776

sbt54024 ICU Odometer Programming

10158023

Technical Publications Ordering

10157994

TBB SF539 ? Termination Date Extended

10156371

Technical Publications Ordering

10156222

TBB SF539 ? Termination Date Extended

10155253

Technical Publications Ordering

10154909

FCCC Chassis Rocker Arms and Intake Gaskets SF548 - Termination Date Extended

10153418

DOC-1033258 TBB School Bus Destination Sign replacement

10151515

Advance Notice and Dealer Actions ? VIN List

10151465

sbt88001 New Grille Design

10151456

ICI18-017 TBB FL763 ? Change to Advance Action

10151452

fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels

10146255

ICI18-006 TBB FL743 ? Revised BulletinTBB FL743 ? Revised Bulletin

10145116

ICI18-012 TBB FL763 ? Advance Notice and Dealer Actions ? VIN List

10145115

ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions

10142077

sbt0001 Validity List Thomas Bus

10141849

ICI18-012 TBB FL763 ? Advance Notice and Dealer Actions ? VIN List

10141848

ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions

10141831

SS 1033329 TBB Air Gauge reading high

10141018

04 Required Tools for Warrantable Repair C2 13-04A

10140916

sbt3102 Huck-Spin 2 Changeover

10140785

sbt5421 Nexiq USB-Link Upgrade and Diagnostic Connector

10140693

ICI18-006 TBB FL743 ? Revised BulletinTBB FL743 ? Revised Bulletin

10130382

Required Tools for Warrantable Repair_C2 13-04R4

10129759

sbt0008 Routing and Clipping Tips for Extending School Bus Life

10129755

PAB034, Mileage Rates and Interest

10129753

PAB032, TBB-SYNTEC Seats with ISO Latch

10129752

Learning Center Dealer Registration Instructions-2012.07.12

10129748

Dealer Memo 2012.08.09 New Literature Order Site Announcement

10129708

12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater

10129697

15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC

10129696

15CSA9 Release of DiagnosticLink 8.02

10129689

15-013-DLR TBB Cummins 10 percent Handling Allowance

10129645

15TL5 DAVCO Shop Pro FXP 95

10129627

15CSA4 Holiday Schedule for the Detroit Customer Support Center

10129621

15-009 New Detroit Standard Diagnostic Times

10128809

713-14 Symptom Diagnostics - Combustion Gas in Coolant

10128808

715-14 Symptom Diagnostics - Coolant Los

10128789

14-028 Remy Extended Coverage Direct File

10128788

14-027 Detroit's New Consolidated Labor Operations (CLOs

10128786

14-025-DLR TBB - Changes to PDI Requirements & PDI Claims

10128784

14-023 Detroit Axles Pre-Approval Changes

10128783

14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD

10128730

16-009R_OWL Enhancements

10128729

New Detroit Bearing Failure Analysis Standard Diagnostic Time

10128693

FCCC Chassis Rocker Arms and Intake Gaskets

10126819

EFX Exterior Parts Ref Manual 2012.12.12 BM

10126808

12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days

10126806

15-028 New Detroit Coolant Line SRTs

10126768

0229-14 Symptom Based Diagnostics - Oil Separator

10126765

0233-14 SPN 51 FMI 2 - All Years

10126763

0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014

10126720

49-05 DEF Gauge Reading Incorrectly

10124195

13R_Floor Cross Tube Crack Repair_03-13R

10124172

14-017R Revised: Detroit Addition of Admin Time

10124171

14-029 New Detroit Standard Diagnostic Times

10124147

14-038_New_SRTs Additional Detroit Standard Repair Times.

10124146

14-039_additional_SDTs New Detroit Standard Diagnostic Times

10124143

14TL8 TorcUP? Non-Impacting Torque Tool.

10124132

14CSA23 CSC Announces ?Tech Tips? ? DDCSN

10124130

14CSA21 Holiday Schedule for the Detroit Customer Support Center ?

10124125

14-039 New Detroit Standard Diagnostic Times

10124124

14-038 Additional Detroit Standard Repair Times

10124117

sb2080 Australian CST M1400 Isolated Radiator Retrofit

Pre-Delivery & Maintenance

30 bulletins
10193696

Thomas Built Buses Product Awareness Bulletin on Allison 7 Year Warranty

10193147

Thomas Built Buses Product Awareness Bulletin on Extended Chassis Warranty C2

10187529

Important Campaign Information Letter for Dealer Travel for Campaign Performance TBB.

10187440

Revised Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.

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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes. Revisions are in blue font.

10181760

Thomas Built Bus Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool.

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As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle powernet issues.

10178006

Important Campaign Information letter announcing Dealer Travel for Campaign Performance.

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This letter is to announce a reimbursement available to dealers for travel to a customers location to perform a recall or field service campaign.

10177979

Warranty Information Letter for OWL and Warranty Manual Improvement: Sublets and Travel Time/Distance.

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In the spirit of continuous improvement, DTNA reviewed sublet-related policies and procedures. The goal was to improve language clarity and optimize processes.

10177838

Warranty Information Letter informing that to ensure that DTNA policies and service network practices align, the...

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Warranty Department will be revising the Warranty Manual.

10177648

Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces.

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The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.

10174376

Warranty Information Letter for Warranty Training Online.

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DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.

10174060

Warranty Policy Letter for Handling for Authorized Service Location Part Transfers.

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To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program

10172579

Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...

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managers.

10172547

Warranty Policy Letter explaining the Warranty Department is aligning with the frame rail repair policy, published in...

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DTNA Workshop Manuals, which states that there are very few cases in which welding a heat-treated frame rail is allowed. Therefore, before welding anything on a frame rail, contact the applicable regional service representative for approval.

10172025

Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...

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managers

10165491

Service Solution to fix fault codes for DEF quality or DEF level

10164438

Warranty Policy Letter to communicate Detroit Return Changes

10163599

Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.

10163548

Training Solution created by DTNA to provide guidance to customers when searching for service information for components...

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and systems not owned by Daimler Trucks North America (DTNA).

10156350

Reminder: Paper Service Bulletin Mailings Are Discontinued

10154915

Service Information Bulletin

10154442

Service Bulletin Paper Copy Mailings Are Discontinued

10154440

Service Bulletin Paper Copy Mailings Are Discontinued

10146290

If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label.

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Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Label or OWI." Fillout the form, then select "Review."

10128728

Canadian Warranty Parts Return Address Change

10126813

12-045-DLR New Vehicle Warranty and Extended Coverage Freight

10126797

_Warranty Recognition Program - Coming Soon

10124149

14WO-9_Warranty_Access Detroit New User Warranty Access Request

10124144

14TL9 Special Tool Warranty Program.

10119544

Ricon Lift Recall_ICI14-016 Notice for Ricon Chair Lift Platform Recall on TBB Buses

10102122

ICI16-022 RICON RECALL CHAIR LIFT PLATFORMS ON TBB BUSES

Engine

23 bulletins
10207457

Revised Thomas Built Buses Service Bulletin for Incorrect Engine Oil Dipstick Reading.

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Minor note: added an update of document previously submitted. The related VMRS codes are added

10193734

Thomas Built Buses Product Awareness Bulletin on MY2020 DD5 Engine Updates

10193726

Thomas Built Buses Product Awareness Bulletin on Buy America Cummins B6.7 Engine

10193719

Thomas Built Buses Product Awareness Bulletin on ESC on C2 with PSI LPG Engine and Hydraulic Brakes

10193698

Thomas Built Buses Product Awareness Bulletin on DD5 Piston Standardization

10193589

Thomas Built Buses Product Awareness Bulletin on Cummins Engine Tariff

10193250

Thomas Built Buses Product Awareness Bulletin on Engine Coolant Change

10177652

Important Campaign Information for SF606 Revised Bulletin.

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This letter is to inform you that a revised bulletin for Field Service Campaign SF606 Agility 8.0L Engine Calibration Updates is available on DTNAConnect. The work instructions have been updated and a new contact phone number for Agility with business hours has been provided.

10177651

Revision for Field Service Campaign for 8.0L Engine Calibration Updates.

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On certain vehicles, an erroneous fault code setting and malfunction indicator light (MIL) illumination may occur. The engine controller software will be updated. The revision has updated work instructions and a new contact phone number for Agility with business hours provided.

10176268

Field Service Campaign for 8.0L Engine Calibration Updates.

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On certain vehicles, an erroneous fault code setting and malfunction indicator light (MIL) illumination may occur. The engine controller software will be updated.

10173907

Warranty Information Letter for Warranty Long Block Program Change.

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The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.

10163625

HDEP GHG17 engines are not equipped with turbo wastegates.

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Steps in this troubleshooting involving wastegates were removed.

10154914

Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing

10129644

15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket

10128812

14TL2 DD Platform Engine Stand Adapter W060589023100

10128807

714-14 Symptom Diagnostics - Low Engine Compression

10128806

712-14 Engine Coolant Temperature

10128732

16-011 New Detroit Camshaft Housing Seal Standard Repair Time

10126807

12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage

10126770

0228-14 Engine Oil Leaks - Oil Dye Method

10124145

14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform

10124129

14CSA20 EGR Valve Actuator Kit P/N E23539699

10124126

14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform

Electrical

19 bulletins
10225494

Thomas Built Buses Service Bulletin for DEF Connector Reinforcement Caps.

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Some customers experience separation of the diesel exhaust fluid (DEF) lines from the connection ports in extreme cold temperatures. To prevent this, a process was developed to secure the lines with wire ties. A new reinforcement cap has been developed to simplify this process at the DEF connection fittings.

10193685

Thomas Built Buses Product Awareness Bulletin on Alternator Update C2

10193080

Thomas Built Buses Product Awareness Bulletin on Chassis Harness Protection

10189319

Warranty Policy Letter for battery tags.

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DTNA determined that since adopting the AutoMeter BCT-460DTNA Powernet Assessment Tool (AutoMeter) as the required powernet system tester, not all battery tags have to be retained support Warranty-related claims.

10187444

Warranty Information Letter for Detroit NOx Sensor Circuit Fault Codes - Claim Guidelines.

10172554

Thomas Built Buses Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness.

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Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.

10171360

Service Bulletin for Guidelines for Repairing or Replacing an Electrical Harness.

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Use the guidelines in this bulletin to determine if a damaged electrical harness should be repaired or replaced.

10169679

Warranty Information Letter announcing Detroit NOx Sensor Circuit Improvements for GHG17 After Treatment Systems

10163632

Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat...

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Message is no Longer Arriving)

10160769

sbt54025 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter

10158102

Service Solution: 1033979 TBB Main Harness wiring improvement Recall

10158048

TBB Saf-T- Liner C2 Battery Cables

10156396

TBB Saf-T- Liner C2 Battery Cables

10156345

Service Solution: 1033979 TBB Main Harness wiring improvement Recall

10155278

TBB Saf-T- Liner C2 Battery Cables

10142304

sbt5410 Replacing Battery Drawer Slides

10141927

sbt5420 Guidelines for Repairing or Replacing an Electrical Harness

10129616

sbt5420 Guidelines for Repairing or Replacing an Electrical Harness

10124131

14CSA22 DTNA Chassis Wiring Diagrams

Fuel System

18 bulletins
10193211

Thomas Built Buses Product Awareness Bulletin on BTR Fuel Tank Cage Improvement

10193174

Thomas Built Buses Product Awareness Bulletin on CNG Fuel Tanks

10190551

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown.

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The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.

10177692

Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility.

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Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.

10177690

Customer Service Announcement informing that Service Pack (SP) 1 for DiagnosticLink 8.12 Standard and Professional is...

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available to download from the Detroit Diesel server.

10177653

Warranty Information Letter for Detroit and TBB Parchment Format Update.

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In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freightliner Custom Chassis Corporation (FCCC), and Western Star. DTNA's goal is to improve and align documentation but individual coverages have not changed. Updated parchments, also known as coverage sheets, will be published on a rolling basis.

10172649

Customer Service Announcement saying that Service Pack (SP) 3 for DiagnosticLink 8.11 Standard and Professional will be...

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available for download from the Detroit Diesel server.

10154916

Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe

10151621

Service Bulletin 1033915- TBB Evaporator field fix support

10129706

15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps

10128811

14TS19 DD Platform High Pressure Fuel Lines

10128744

16TS7 Reman Diesel Particulate Filter Serial Number

10126775

0239-14 High Pressure Fuel Injector Lines - Three-Filter System

10126774

0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter

10126773

0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System

10126769

0219-14 Metal in Fuel

10126767

0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System

10126766

0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System

Tires & Wheels

16 bulletins
10193741

Thomas Built Buses Product Awareness Bulletin on Hankook DH37 Drive Tire/ Spare Tire

10193720

Thomas Built Buses Product Awareness Bulletin on Alcoa Wheel Update C2

10193216

Thomas Built Buses Product Awareness Bulletin on BF Goodrich Tires

10193128

Thomas Built Buses Product Awareness Bulletin on Michelin Tires

10193100

Thomas Built Buses Product Awareness Bulletin on Goodyear Tire Availability for 2015

10193059

Thomas Built Buses Product Awareness Bulletin on Hankook Tires

10161127

TBB FL763 Interim Recall Ending ? Final Recall to Begin

10151566

Important Campaign Information- TBB FL785, Interim Recall Notice Ricon Lift Positioning Cams

10146294

Advance action for Thomas Built Buses S#B Seat Frames recall has been converted to interim recall INT FL763.

10145117

ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices

10141850

ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices

10140645

TBB FL747 ? Interim Recall Notice

10129754

PAB033, Insta-Chain Tire Chains

10128721

FL743 TBB Wheelchair Pocket Track

10128702

FL752 ? Interim Recall Notice

10124142

14TL7 DD Platform Flywheel Housing Runout Tool W470589032100

Body & Paint

15 bulletins
10193744

Thomas Built Buses Product Awareness Bulletin on RH 3 POS Switch for Electric Operated Entrance Door

10193733

Thomas Built Buses Product Awareness Bulletin on Defender Composite Stop Arm Changes

10193723

Thomas Built Buses Product Awareness Bulletin on Roof Top Lettering (Addendum)

10193721

Thomas Built Buses Product Awareness Bulletin on Defender Electric Crossing Arm

10193713

Thomas Built Buses Product Awareness Bulletin on Auto Reversing Door Update C2

10193079

Thomas Built Buses Product Awareness Bulletin on ADA Lift Door

10189110

SF539 TBB Saf-T-Liner C2 Entrance Door Welds

10156355

SS:1034175 TBB Removing Window Stops from Passenger Windows

10153410

TBB Saf-T-Liner C2 Entrance Door Welds

10151588

Service Solution: 1033858 TBB Replacing stop sign on the C2 with Defender Stop sign

10151531

Field Service Campaign: TBB Saf-T-Liner C2 Entrance Door Welds

10146305

A new design for the Saf-T-Liner C2 grille went into prduction on February 5, 2018.

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The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be produced, and will supersede to the new design with new part numbers.

10146304

A new design for the S2 grille went into prduction on February 5, 2018.

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The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be produced, and will supersede to the new design with new part numbers.

10130332

This bulletin provides information for air cleaner element inspection and replacement, as well as, air intake seal ...

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installation and leak check.

10126809

12-040-DLR Roof Fairing Removal Program

Software & Calibration

13 bulletins
10193736

Thomas Built Buses Product Awareness Bulletin on National Drivers Seat Update

10193735

Thomas Built Buses Product Awareness Bulletin on Jouley Warranty Update

10193722

Thomas Built Buses Product Awareness Bulletin on 12V Outlets Update

10193702

Thomas Built Buses Product Awareness Bulletin on Data Book Update

10193699

Thomas Built Buses Product Awareness Bulletin on LPG Update

10193697

Thomas Built Buses Product Awareness Bulletin on Lettering Update

10193687

Thomas Built Buses Product Awareness Bulletin on Cummins 6.7L Update - Radiator

10193682

Thomas Built Buses Product Awareness Bulletin on Freedman Seating Update

10193677

Thomas Built Buses Product Awareness Bulletin on Slide n Click Update

10187835

Starting on November 23, 2020, DiagnosticLink 8.13 (Build 4527) was made available.

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Current subscribers of DiagnosticLink 8.11 or 8.12 may upgrade to DiagnosticLink 8.13 at no cost. All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.

10177691

OEM and distributor announcement for DiagnosticLink 8.12 (Build 4527) was made available.

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All DTNA Service shops & OEM locations are required to maintain the latest version of software on each of their stations.

10176790

Customer Service Announcement for Release of DiagnosticLink 8.12.

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On Wednesday, June 10, 2020, DiagnosticLink 8.12 will be made available for download from the ordering system. Current subscribers of DiagnosticLink 8.xx can upgrade to DiagnosticLink 8.12 at no cost. All DTNA service shops are required to maintain the latest version of software on each of their stations.

10164368

Warranty Information Letter updated to communicate warranty system updates.

Suspension

8 bulletins
10193684

Thomas Built Buses Product Awareness Bulletin on Suspension Auto-Reversing Door

10193679

Thomas Built Buses Product Awareness Bulletin on Hendrickson Tapered Leaf Springs

10184787

Thomas Built Buses Service Bulletin for Axle Flange Gasket Replaced with O-Ring.

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Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

10146275

SS: 103383 TBB Dash Heater Baffel/Control arm parts numbers

10142281

33-2- Bearing Spacer Replacement, ConMet PreSet Steer Hubs

10142280

35-2- Bearing Spacer Replacement, ConMet PreSet Drive Hubs

10140713

SS: 103383 TBB Dash Heater Baffel/Control arm parts numbers

10054416

THOMAS BUS: WHEN HUB IS REMOVED, CONMET RECOMMENDS REPLACING THE BEARING SPACER WITH A NEW ONE.

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MODEL SAF-T-LINER C2. NO YEARS LISTED. 8PE

Lighting

7 bulletins
10177657

Customer Service Announcement for DiagnosticLink Software Update Reminder.

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Due to various software changes and fixes, vehicles will require DiagnosticLink 8.12 to perform functional programming. Failure to use this version may cause errors, incomplete programming, and poor vehicle performance. Because of this, all DiagnosticLink 8.09 installed versions will be disabled as of Thursday, July 23, 2020.

10174061

Warranty Policy Letter for Chassis Progressive Damage Policy Change.

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Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).

10174052

Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program.

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DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.

10170855

Customer Service Announcement for a policy change regarding Detroit Service Information Bulletins (SIBs) will now have a...

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60-day expiration, starting on the release day of the bulletin. The intent of a SIB is to notify the service network of a major change to one or more service procedures. Do not save SIBs nor reference them for repairs, as they are uncontrolled and never updated.

10128785

14-024-DLR DTNA & JAD Highlights - Q1 & Q2

10128780

ICI14-012-DLR Freightliner Cascadia Daytime Running Lights (Canada Only

10124123

14-036-DLR DTNA & JAD Highlights - Q3

Brakes

4 bulletins
10193742

Thomas Built Buses Product Awareness Bulletin on Axial Mounted Air Disc Brake Caliper for Saf-T-Liner C2

10193087

Thomas Built Buses Product Awareness Bulletin on Hydraulic Parking Brake

10141987

sbt4205 Bendix Air Disc Brake Thermal Overload Issues

10128813

14TL5 ABS Power Line Carrier Converter Available Through PDC

Transmission

4 bulletins
10184029

Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.

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Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.

10183988

Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.

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With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.

10160768

Service Bulletin-sb60163 Adding Floor Support for Vehicles with Automatic or Automated Transmissions

10129622

15-010-DLR Transmission Cooler Line Photos

HVAC & Climate

2 bulletins
10193738

Thomas Built Buses Product Awareness Bulletin on Heater Hose Changes

10151536

Field Service Campaign: FCCC Bus Chassis Heater Hoses

Infotainment

2 bulletins
10193178

Thomas Built Buses Product Awareness Bulletin on Delphi DEA500 Radio

10163620

DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations.

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The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.

Air Bags & Safety

2 bulletins
10193054

Thomas Built Buses Product Awareness Bulletin on Seat Belt Alarm

10154902

Important Campaign Information on FL769 TBB SynTec Seat Frames (Restraint Seats) Recall

Steering

1 bulletin
10180350

Tech Talk discussion about power steering fluid.

Hybrid & EV

1 bulletin
10163622

The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was...

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added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.