2014 Thomas Built Buses Saf-T-Liner C2 TSBs
203 Technical Service Bulletins across 17 categories
Categories
Other
73 bulletinsThomas Built Buses Product Awareness Bulletin on Lettering Changes - Notification
Thomas Built Buses Product Awareness Bulletin on C2 Backup Camera Package Changes
Thomas Built Buses Product Awareness Bulletin on Power Outlet
Thomas Built Buses Product Awareness Bulletin on Next Generation PV360
Thomas Built Buses Product Awareness Bulletin on New Standard C2 Black Grille
Thomas Built Buses Product Awareness Bulletin on Insta Chain Revision C2
Tech Talk discussion on wipers only working on high.
sbt54024 ICU Odometer Programming
Technical Publications Ordering
TBB SF539 ? Termination Date Extended
Technical Publications Ordering
TBB SF539 ? Termination Date Extended
Technical Publications Ordering
FCCC Chassis Rocker Arms and Intake Gaskets SF548 - Termination Date Extended
DOC-1033258 TBB School Bus Destination Sign replacement
Advance Notice and Dealer Actions ? VIN List
sbt88001 New Grille Design
ICI18-017 TBB FL763 ? Change to Advance Action
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
ICI18-006 TBB FL743 ? Revised BulletinTBB FL743 ? Revised Bulletin
ICI18-012 TBB FL763 ? Advance Notice and Dealer Actions ? VIN List
ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
sbt0001 Validity List Thomas Bus
ICI18-012 TBB FL763 ? Advance Notice and Dealer Actions ? VIN List
ICI18-011 TBB FL763 ? Advance Notice and Dealer Actions
SS 1033329 TBB Air Gauge reading high
04 Required Tools for Warrantable Repair C2 13-04A
sbt3102 Huck-Spin 2 Changeover
sbt5421 Nexiq USB-Link Upgrade and Diagnostic Connector
ICI18-006 TBB FL743 ? Revised BulletinTBB FL743 ? Revised Bulletin
Required Tools for Warrantable Repair_C2 13-04R4
sbt0008 Routing and Clipping Tips for Extending School Bus Life
PAB034, Mileage Rates and Interest
PAB032, TBB-SYNTEC Seats with ISO Latch
Learning Center Dealer Registration Instructions-2012.07.12
Dealer Memo 2012.08.09 New Literature Order Site Announcement
12-022-DLR Daimler Trucks Remarketing Corporation (DTR) Now Requires Pre-approval for Repairs $1,200 (USD) and Greater
15CSA10 The Detroit CSC announcing a new feature ? Ability to attach files to an existing CSC
15CSA9 Release of DiagnosticLink 8.02
15-013-DLR TBB Cummins 10 percent Handling Allowance
15TL5 DAVCO Shop Pro FXP 95
15CSA4 Holiday Schedule for the Detroit Customer Support Center
15-009 New Detroit Standard Diagnostic Times
713-14 Symptom Diagnostics - Combustion Gas in Coolant
715-14 Symptom Diagnostics - Coolant Los
14-028 Remy Extended Coverage Direct File
14-027 Detroit's New Consolidated Labor Operations (CLOs
14-025-DLR TBB - Changes to PDI Requirements & PDI Claims
14-023 Detroit Axles Pre-Approval Changes
14-022 Pre-Approval Threshold Increase From $2,500 to $5,000 USD
16-009R_OWL Enhancements
New Detroit Bearing Failure Analysis Standard Diagnostic Time
FCCC Chassis Rocker Arms and Intake Gaskets
EFX Exterior Parts Ref Manual 2012.12.12 BM
12-039-DLR OWL Pre-approval's Time Frame Increases to 60 Days
15-028 New Detroit Coolant Line SRTs
0229-14 Symptom Based Diagnostics - Oil Separator
0233-14 SPN 51 FMI 2 - All Years
0224-14 SPN 1590 FMI 9 - CPC- All Years February 2014
14-006 Standard Diagnostic Times (SDT)
ICI14-005-DLR FL654 Revised Bulletin
49-05 DEF Gauge Reading Incorrectly
13R_Floor Cross Tube Crack Repair_03-13R
14-017R Revised: Detroit Addition of Admin Time
14-029 New Detroit Standard Diagnostic Times
14-038_New_SRTs Additional Detroit Standard Repair Times.
14-039_additional_SDTs New Detroit Standard Diagnostic Times
14TL8 TorcUP? Non-Impacting Torque Tool.
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14-039 New Detroit Standard Diagnostic Times
14-038 Additional Detroit Standard Repair Times
sb2080 Australian CST M1400 Isolated Radiator Retrofit
Engine
21 bulletinsThomas Built Buses Product Awareness Bulletin on MY2020 DD5 Engine Updates
Thomas Built Buses Product Awareness Bulletin on Buy America Cummins B6.7 Engine
Thomas Built Buses Product Awareness Bulletin on ESC on C2 with PSI LPG Engine and Hydraulic Brakes
Thomas Built Buses Product Awareness Bulletin on DD5 Piston Standardization
Important Campaign Information for SF606 Revised Bulletin.
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This letter is to inform you that a revised bulletin for Field Service Campaign SF606 Agility 8.0L Engine Calibration Updates is available on DTNAConnect. The work instructions have been updated and a new contact phone number for Agility with business hours has been provided.
Revision for Field Service Campaign for 8.0L Engine Calibration Updates.
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On certain vehicles, an erroneous fault code setting and malfunction indicator light (MIL) illumination may occur. The engine controller software will be updated. The revision has updated work instructions and a new contact phone number for Agility with business hours provided.
Field Service Campaign for 8.0L Engine Calibration Updates.
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On certain vehicles, an erroneous fault code setting and malfunction indicator light (MIL) illumination may occur. The engine controller software will be updated.
Warranty Information Letter for Warranty Long Block Program Change.
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The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments.
Field Service Campaign Revision for heavy duty engine platform oil suction manifold.
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Additional repairs section added.
HDEP GHG17 engines are not equipped with turbo wastegates.
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Steps in this troubleshooting involving wastegates were removed.
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
15TL4 W470589050900 ? 3/8? Drive GEN2 Two-Stage Valve Socket
14TL2 DD Platform Engine Stand Adapter W060589023100
714-14 Symptom Diagnostics - Low Engine Compression
712-14 Engine Coolant Temperature
16-011 New Detroit Camshaft Housing Seal Standard Repair Time
12-038-DLR - No Problem Found - Policy Claims - During Basic Vehicle Chassis or Base Engine Coverage
0228-14 Engine Oil Leaks - Oil Dye Method
14-040_Additional_CLOs Additional Detroit CLOs for the Heavy Duty Engine Platform
14CSA20 EGR Valve Actuator Kit P/N E23539699
14-040 Additional Detroit CLOs for the Heavy Duty Engine Platform
Pre-Delivery & Maintenance
18 bulletinsThomas Built Buses Product Awareness Bulletin on Allison 7 Year Warranty
Thomas Built Bus Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool.
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As of May 29, 2018, the AutoMeter is the only Daimler-approved tool for troubleshooting vehicle powernet issues.
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces.
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The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and disinfecting procedures fully and consistently. Ensure there is adequate ventilation when using chemicals. NOTICE: Wipe down fragile components carefully to avoid damaging the vehicle.
Warranty Information Letter for Warranty Training Online.
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DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand through the AftermarkeTV Video Channel icon on the Aftermarket Resource Center (ARC) home page.
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers.
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To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered from another Authorized Service Location because the facing Part Distribution Center (PDC) is out of stock Retiring Detroit's Customer First Program
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty...
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managers
Important Campaign Information notice for field service campaign D18M3 being revised which added additional repair...
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information,
Service Solution to fix fault codes for DEF quality or DEF level
Reminder: Paper Service Bulletin Mailings Are Discontinued
Service Information Bulletin
Service Bulletin Paper Copy Mailings Are Discontinued
Service Bulletin Paper Copy Mailings Are Discontinued
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label.
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Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Label or OWI." Fillout the form, then select "Review."
Canadian Warranty Parts Return Address Change
12-045-DLR New Vehicle Warranty and Extended Coverage Freight
_Warranty Recognition Program - Coming Soon
14WO-9_Warranty_Access Detroit New User Warranty Access Request
14TL9 Special Tool Warranty Program.
Body & Paint
15 bulletinsThomas Built Buses Product Awareness Bulletin on RH 3 POS Switch for Electric Operated Entrance Door
Thomas Built Buses Product Awareness Bulletin on Defender Composite Stop Arm Changes
Thomas Built Buses Product Awareness Bulletin on Roof Top Lettering (Addendum)
Thomas Built Buses Product Awareness Bulletin on Defender Electric Crossing Arm
Thomas Built Buses Product Awareness Bulletin on Auto Reversing Door Update C2
SF539 TBB Saf-T-Liner C2 Entrance Door Welds
SS:1034175 TBB Removing Window Stops from Passenger Windows
TBB Saf-T-Liner C2 Entrance Door Welds
Service Solution: 1033858 TBB Replacing stop sign on the C2 with Defender Stop sign
Field Service Campaign: TBB Saf-T-Liner C2 Entrance Door Welds
A new design for the Saf-T-Liner C2 grille went into prduction on February 5, 2018.
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The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be produced, and will supersede to the new design with new part numbers.
A new design for the S2 grille went into prduction on February 5, 2018.
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The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be produced, and will supersede to the new design with new part numbers.
This bulletin provides information for air cleaner element inspection and replacement, as well as, air intake seal ...
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installation and leak check.
12V-296, 297 2012-261, 262-SMI ProLo Roof Escape Hatch
12-040-DLR Roof Fairing Removal Program
Electrical
14 bulletinsThomas Built Buses Service Bulletin for DEF Connector Reinforcement Caps.
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Some customers experience separation of the diesel exhaust fluid (DEF) lines from the connection ports in extreme cold temperatures. To prevent this, a process was developed to secure the lines with wire ties. A new reinforcement cap has been developed to simplify this process at the DEF connection fittings.
Thomas Built Buses Product Awareness Bulletin on Alternator Update C2
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat...
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Message is no Longer Arriving)
sbt54025 Powernet Troubleshooting Guide Batteries, Path, Alternator, and Starter
Service Solution: 1033979 TBB Main Harness wiring improvement Recall
TBB Saf-T- Liner C2 Battery Cables
TBB Saf-T- Liner C2 Battery Cables
Service Solution: 1033979 TBB Main Harness wiring improvement Recall
TBB Saf-T- Liner C2 Battery Cables
sbt5410 Replacing Battery Drawer Slides
sbt5420 Guidelines for Repairing or Replacing an Electrical Harness
sbt5420 Guidelines for Repairing or Replacing an Electrical Harness
14-005 Warranty Change for Remy 39MT Starter
14CSA22 DTNA Chassis Wiring Diagrams
Fuel System
14 bulletinsWarranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown.
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The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after April 12, 2021.
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility.
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Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible in pairs and or can be mixed together within EPA10 and GHG14 Systems. For 1-BOX and Two-Box Configuration Aftertreatment Systems (ATS), this is only possible when the filters are used in accordance with Tables 1 and 2 shown below. All other DPFs, NOT mentioned below, are NOT compatible.
Warranty Information Letter for Detroit and TBB Parchment Format Update.
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In the continuing effort to standardize across brands, DTNA is pleased to announce that Detroit Diesel Corporation (Detroit) and Thomas Built Bus (TBB) parchments will be transitioned to the format used for Freightliner, Freightliner Custom Chassis Corporation (FCCC), and Western Star. DTNA's goal is to improve and align documentation but individual coverages have not changed. Updated parchments, also known as coverage sheets, will be published on a rolling basis.
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
Service Bulletin 1033915- TBB Evaporator field fix support
15TL6 W470589129100 ? HDEP HP Fuel Rail Test Caps
14TS19 DD Platform High Pressure Fuel Lines
16TS7 Reman Diesel Particulate Filter Serial Number
0239-14 High Pressure Fuel Injector Lines - Three-Filter System
0238-14 Removal of the High Pressure Fuel Injector Lines - Two-Filter
0210-14 High Pressure Fuel Rail Feed Lines - Three-Filter System
0219-14 Metal in Fuel
0202-14 Symptom Diagnostics - Hard Start No Start - Two-Filter Fuel System
0215-14 Check for Rough Running or Stalling - Three-Filter Fuel System
Tires & Wheels
12 bulletinsThomas Built Buses Product Awareness Bulletin on Hankook DH37 Drive Tire/ Spare Tire
Thomas Built Buses Product Awareness Bulletin on Alcoa Wheel Update C2
TBB FL763 Interim Recall Ending ? Final Recall to Begin
Important Campaign Information- TBB FL785, Interim Recall Notice Ricon Lift Positioning Cams
Advance action for Thomas Built Buses S#B Seat Frames recall has been converted to interim recall INT FL763.
ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
ICI18-013 TBB FL761 & FL765 ? Interim Recall Notices
TBB FL747 ? Interim Recall Notice
PAB033, Insta-Chain Tire Chains
FL743 TBB Wheelchair Pocket Track
FL752 ? Interim Recall Notice
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
Software & Calibration
9 bulletinsThomas Built Buses Product Awareness Bulletin on National Drivers Seat Update
Thomas Built Buses Product Awareness Bulletin on Jouley Warranty Update
Thomas Built Buses Product Awareness Bulletin on 12V Outlets Update
Thomas Built Buses Product Awareness Bulletin on Data Book Update
Thomas Built Buses Product Awareness Bulletin on LPG Update
Thomas Built Buses Product Awareness Bulletin on Lettering Update
Thomas Built Buses Product Awareness Bulletin on Cummins 6.7L Update - Radiator
Thomas Built Buses Product Awareness Bulletin on Freedman Seating Update
Thomas Built Buses Product Awareness Bulletin on Slide n Click Update
Suspension
8 bulletinsThomas Built Buses Product Awareness Bulletin on Suspension Auto-Reversing Door
Thomas Built Buses Product Awareness Bulletin on Hendrickson Tapered Leaf Springs
Thomas Built Buses Product Awareness Bulletin on Saf-T-Liner C2 Hubs
Thomas Built Buses Service Bulletin for Axle Flange Gasket Replaced with O-Ring.
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Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.
SS: 103383 TBB Dash Heater Baffel/Control arm parts numbers
33-2- Bearing Spacer Replacement, ConMet PreSet Steer Hubs
35-2- Bearing Spacer Replacement, ConMet PreSet Drive Hubs
SS: 103383 TBB Dash Heater Baffel/Control arm parts numbers
Lighting
5 bulletinsWarranty Policy Letter for Chassis Progressive Damage Policy Change.
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Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage and labor may be covered under the Aftermarket Parts Limited Parts Warranty (Parts Warranty).
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program.
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DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC) Aftermarket Parts Replacement Program.
14-024-DLR DTNA & JAD Highlights - Q1 & Q2
ICI14-012-DLR Freightliner Cascadia Daytime Running Lights (Canada Only
14-036-DLR DTNA & JAD Highlights - Q3
Transmission
4 bulletinsRevised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing.
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With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
Service Bulletin-sb60163 Adding Floor Support for Vehicles with Automatic or Automated Transmissions
15-010-DLR Transmission Cooler Line Photos
Brakes
3 bulletinsThomas Built Buses Product Awareness Bulletin on Axial Mounted Air Disc Brake Caliper for Saf-T-Liner C2
sbt4205 Bendix Air Disc Brake Thermal Overload Issues
14TL5 ABS Power Line Carrier Converter Available Through PDC
HVAC & Climate
2 bulletinsThomas Built Buses Product Awareness Bulletin on Heater Hose Changes
Field Service Campaign: FCCC Bus Chassis Heater Hoses
Air Bags & Safety
2 bulletinsRecall FL654A-Z-rev_IMMI Seat Belt Buckle
Recall FL654A-Z_IMMI Seat Belt Buckles
Steering
1 bulletinTech Talk discussion about power steering fluid.
Hybrid & EV
1 bulletinThe modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was...
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added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean the DOC inlet face and reduce downtime due to DOC face plugging.
Infotainment
1 bulletinDTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations.
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The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repeatable measurements. Axis4000 is a sophisticated, user-friendly system that utilizes computer based camera-radio technology and references the center line of the frame for measuring and providing alignment results to DTNA specifications.