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2015 Subaru Xv Crosstrek TSBs

218 Technical Service Bulletins across 16 categories

Other

45 bulletins
11027073

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11024863

Subaru tech tips newsletter article locator.

11024859

Subaru tech tips newsletter article locator.

11023524

This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...

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202 and / or 204 may occur preventing the process from completing successfully.

11022331

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

11022319

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11021262

This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...

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vehicle's production.

11019932

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11018909

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11016234

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...

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retailers of the SOA321152 and SOA321153 Terminal Test Kits.

11016172

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

11009701

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

11008279

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11006935

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure for 2025MY vehicles.

11006934

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11006931

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10241801

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10235948

The 2015MY Dealer PDI Checklist Has Been Revised

10234927

Exchange Component Identification and prcedures

10234832

Additional PDI Procedure for Installation of Tie-Down Hole Plugs

10233431

Diagnostics for DTC B1500 and U1500

10233119

Oil Filler Cap Gasket Coming Unseated

10233046

Exchange Component Identification and procedures

10232894

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...

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whichever comes first.

10232535

Replacement Key and Immobilizer Info

10219491

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10186348

The purpose of this bulletin is to provide replacement key and immobilizer information.

10174543

All Models (Vehicle Cleaning- COVID-19Best Practices)

10164392

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.

10131647

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10130277

( 2017-2018MY Impreza - 5 Dr Only)

10121004

IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new...

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bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.

10121003

IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new...

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bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.

10121001

This bulletin announces a design change to the USB connector inside the USB-AUX unit to address customer concerns of the...

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USB cable becoming stuck and / or difficult to remove.

10120997

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10094185

ACCESSORY: ANTI-SLIP MAT - LIMITED AVAILABILITY

10092012

THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.

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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR CLAIMS POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. 2015MY SUBARU VEHICLES

10090491

"THIS ANNOUCMENT IS TO ANOUCE THE STOP THE SALES OF THE (2012 TO 2015) IMPREZA AND (2013 TO 2015) XV CROSSTREK SPORT...

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MESH GRILLES."

10090189

DIAGNOSTICS FOR DTC B1500 AND U1500

10072044

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068694

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068685

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068291

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067877

DIAGNOSTICS FOR DTC B1500 AND U1500

10065112

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Infotainment

36 bulletins
11016206

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

11013525

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11010925

This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.

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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

11008276

The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.

11005615

This announcement provides information for retailers to install the latest infotainment system software for Denso CP...

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1.5.

11002730

This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.

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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

10240113

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10233907

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10209915

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...

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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

10198770

This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...

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may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems.

10197411

Tehnical Suppurt Guide Gen 2.0 & 2.1 Micro SD Navigation (AVN) Gen 2.0 & 2.1 Display Audio (DA)

10142834

ONLY MODELS with AVN Navigation or Display Audio system.

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This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.

10139521

Models with Fujitsu-TEN / FTEN / (F10) Gen2 Navigation System only.

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Fujitsu-TEN / FTEN / (F10) Navigation: Voice Recognition Concerns with Finding Addresses in Some Metro Areas.

10139508

This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...

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may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.

10139476

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.

10139469

Models with Fujitsu-Ten (F10) 7? Display Audio Systems (without navigation) This bulletin announces a procedure for...

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updating the 7? Display Audio unit?s operating system software for various customer concerns.

10139468

This bulletin announces a procedure for updating the navigation / audio unit's operating system software for various...

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customer concerns.

10139447

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.

10138774

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.

10130285

TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.

10130278

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.

10121005

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic to address the following concerns: ? Mirrorlink 1.1 updates ? Enable Mute function for Navigation guidance ? Incomplete display of intersection names in combination meter ? Increased accuracy of the XM Traffic information displayed ? Intermittent delay (approximately 1 minute) in display of map information after initial start-up of Navigation function (2015MY Legacy and Outback only).

10120999

All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.

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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.

10120981

Revised TSB: This bulletin announces reprogramming file availability and the software installation procedure to address...

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a group of operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.

10111103

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field listed below involving "Gen 2" F10 Navigation and Display Audio units with 7" display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.

10111083

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving "Gen 2" F10 Navigation and Display Audio units with 7" display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic to address the following concerns: * Mirrorlink 1.1 updates * Enable Mute function for Navigation guidance * Incomplete display of intersection names in combination meter * Increased accuracy of the XM Traffic information displayed * Intermittent delay (approximately 1 minute) in display of map information after initial start-up of Navigation function (2015MY Legacy and Outback only).

10092910

AUDIO UNITS - 2015 EXCHANGE COMPONENT IDENTIFICATION AND PROCEDURES

10092496

THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE 7 DISPLAY AUDIO UNITS OPERATING SYSTEM SOFTWARE.

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THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.

10091989

THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE NAVIGATION / AUDIO UNITS OPERATING SYSTEM SOFTWARE.

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THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.

10091988

THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE 7 DISPLAY AUDIO UNITS OPERATING SYSTEM SOFTWARE.

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THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.

10091973

"THIS BULLETIN PROVIDES A PROCEDURE TO FOLLOW WHEN ADDRESSING CUSTOMER CONCERNS OF A POPPING TYPE SOUND HEARD THROUGH THE AUDIO UNIT SPEAKERS.

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THIS CONDITION OCCURS WHEN LISTENING TO CACHED RADIO. THE CACHED RADIO FEATURE ALLOWS YOU TO HEAR THE RADIO BROADCAST WHICH OTHERWISE WOULD HAVE BEEN MISSED WHILE TAKING A PHONE CALL USING THE BLUETOOTH HANDS-FREE FEATURE. WHILE ON THE PHONE CALL, THE RADIO BROADCAST IS BEING STORED (RECORDED) IN THE UNITS CACHE MEMORY. THIS CACHE MEMORY CAN STORE UP TO ABOUT 20 MINUTES OF DIGITAL BROADCAST AUDIO. ONCE THE CALL TERMINATES, THE STORED RADIO BROADCAST IS PLAYED BACK AUTOMATICALLY. IT IS DURING THIS PLAYBACK THE POPPING SOUND MAY BE HEARD."

10090410

THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.

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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR CLAIMS POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED TO ADD POWER AMPLIFIER.

10084297

TECHNICAL SUPPORT GUIDE - GEN 2.0 & 2.1 MICRO SD NAVIGATION (AVN) DISPLAY AUDIO (DA)

10083902

THIS SERVICE INFORMATION BULLETIN CONTAINS A SERIES OF SCREEN SHOTS WITH INSTRUCTIONS WHICH PROVIDE A PROCEDURE FOR...

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PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNITS DEFAULT PASSKEY WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM 1234 TO 0000, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.

10083797

GEN II MICRO SD NAVIGATION AND GEN II DISPLAY AUDIO TROUBLE SHOOTING GUIDE

10083795

GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE

Engine

28 bulletins
11027982

This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

11017452

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...

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engines.

11008281

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...

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on FA and FB type engines.

11008267

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

11005608

This thermo control valve video contains information on the replacement of thermo control valve.

10182589

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10143887

HYBRID MODELS ONLY. This Service Information bulletin provides revised diagnostics to follow when troubleshooting a...

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DTC P0C79, ?Drive Motor ?A? Inverter Voltage Too High?.

10141513

This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block...

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assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.

10141494

HYBRID MODELS ONLY. This bulletin announces the availability of reprogramming files to optimize the ECM and address DTCs P0A78 and P1C2A.

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When either of these DTCs is stored, the Hybrid/HEV functions are inoperative. The new logic will prevent damage to the drive motor by adding a fail-safe feature for improved current level control.

10139499

Hybrid Electric Vehicle (HEV) only.

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This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair.

10133527

2010-15 Legacy/ Outback 2.5L NA CVT, 2015 Legacy/ Outback 3.6L NA CVT, 2012-15 Impreza 2.0L NA CVT, 2013-15 Crosstrek...

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2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. For these vehicles, retailers must contact Subaru Claims Helpline prior to claims submission at 1-866-SUBARU2 (1-866-782-2782)

10133517

This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated...

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customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine

10133516

2013-14MY Legacy and Outback Models with 2.5L FB Engines, 2011-14MY Forester Models with 2.5L FB Engines, 2015 MY...

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Forester (Manual Transmissions Only), with 2.5L FB Engines, 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines, 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engine As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin

10131632

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...

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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10130283

Hybrid (HEV) Models ONLY.

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This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM). These files will address isolated customer concerns of a ?shock? or ?bump? feeling felt during low speed braking during engine warm-up after a cold soak.

10125886

HYBRID MODELS ONLY. In conjunction with current TSB 16-94-15R, this bulletin provides a new service procedure for ...

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repairing the drive motor case assembly. Previously, failure of the non-serviceable o-rings on the electric oil pump relief valve located inside the case required replacement of the complete motor case assembly. Although these o-rings are still not serviceable, a new relief valve assembly, p.n. 31869AA001 (with new o-rings already installed) is now available separately.

10120998

Refer to bulletin for engine/transmission type.

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As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer. IMPORTANT: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for this Warranty Extension before proceeding. The VIN should also be checked for any open campaigns or recalls at this time.

10120985

2013-14MY Legacy and Outback Models with 2.5L FB Engines - 2011-14MY Forester Models with 2.5L FB Engines - 2015 MY...

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Forester (Manual Transmissions Only) with 2.5L FB Engines - 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines - 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engines. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer.

10117529

This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address...

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customer concerns of a slipping belt (squeal or chirping) sound.

10117528

This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.

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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.

10111074

This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.

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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.

10093861

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT...

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(MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT

10092492

THIS BULLETIN INFORMS OF A PARTS CHANGE TO THE BRAKE SYSTEM MASTER CYLINDER AND VACUUM BOOSTER.

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WHENEVER REPLACEMENT OF EITHER OF THESE COMPONENTS IS REQUIRED, THE IDENTIFICATION PROCEDURE PROVIDED BELOW MUST BE FOLLOWED TO INSURE THE PROPER PARTS ARE ORDERED AND INSTALLED AS A SET.

10089805

THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO OPTIMIZE THE DRIVE MOTOR CONTROL MODULE (DMCM), PART OF THE HYBRID ELECTRICAL SYSTEM.

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IN RARE CASES, IF THE OPERATOR CYCLES THE IGNITION OFF THEN BACK ON AGAIN WITHIN A VERY SHORT PERIOD OF TIME, THE CHECK ENGINE LAMP MAY COME ON AND STORE DTC P0604 IN MEMORY (ACCOMPANIED BY A DETAIL CODE 0901).

10087221

THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO OPTIMIZE THE DRIVE MOTOR CONTROL MODULE (DMCM), PART OF THE HYBRID ELECTRICAL SYSTEM.

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IN RARE CASES, IF THE OPERATOR CYCLES THE IGNITION OFF THEN BACK ON AGAIN WITHIN A VERY SHORT PERIOD OF TIME, THE CHECK ENGINE LAMP MAY COME ON AND STORE DTC P0604 IN MEMORY (ACCOMPANIED BY A DETAIL CODE 0901).

10083905

"PROPOSED ENGINE OIL CONSUMPTION CLASS ACTION SETTLEMENT RECENTLY YOU MAY HAVE SEEN VARIOUS ONLINE AND OTHER MEDIA...

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ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION."

10081070

REVISED SERVICE BULLETIN: SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS THIS BULLETIN ANNOUNCES INFORMATION...

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REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.

10080780

THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO ADDRESS CUSTOMER CONCERNS OF EXTENDED CRANKING TIME BEFORE THE ENGINE STARTS.

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THESE FILES ALSO OPTIMIZE THE ECM FOR IMPROVED ENGINE OIL LEVEL DETECTION.

Pre-Delivery & Maintenance

23 bulletins
11027986

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

11027083

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...

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(Immobilizer Key Collation Diagnosis).

11025796

Subaru service article locator.

11025789

Subaru service article locator.

11022305

Subaru Service Technical Support Newsletter special edition.

11019943

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...

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center.

11017466

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11016205

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11014852

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

11013530

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...

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February.

11009685

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11008282

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11005609

This announcement provides information on Takata Recall Escalated Towing Program.

11005595

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10233064

Starting the week of December 10, 2014, Subaru retailers will receive a special service tool for the 2015 Impreza and XV...

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Crosstrek

10219492

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10198758

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models

10187315

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10179378

Special Service Tools Cross Reference List.

10161824

Subaru Service and Technical Support Line Newletter.

10161813

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10111069

This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch...

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to increase durability

10091985

"OWNER NOTIFICATION - SUBARU RECALL CAMPAIGN: WQS-54 DRIVER ASSIST SYSTEM (EYESIGHT) DELAY IN WARNING INDICATOR OWNER...

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NOTIFICATION SUBARU WILL NOTIFY POTENTIALLY AFFECTED VEHICLE OWNERS BY FIRST CLASS MAIL. OWNER NOTIFICATION WILL BEGIN ON JULY 20, 2015. EMAILS WILL ALSO BE SENT TO AFFECTED OWNERS WITH A VALID EMAIL ADDRESS ON FILE WITH MYSUBARU.COM."

Electrical

16 bulletins
11024869

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...

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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

11019953

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...

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Battery Diagnostic tool.

11008283

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...

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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

11006932

This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...

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Module (DCM) is being tested as a dark current/standby current source.

11005614

This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...

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a dark current/standby current source. All models equipped with Telematics except Solterra.

10234942

Using The Subaru / Midtronics GR8-1100 EST Battery Diagnostic Stations And EXP WiFi Upgrade Packs

10234875

Effective immediately, the Stop / Start battery used in the 2014 & 2015 Crosstrek Hybrid models should be ordered...

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through the Interstate Battery program under PN SOA821B500.

10234841

Event Data Recorder (EDR) Function of Airbag Module

10233435

Event Data Recorder (EDR) Function of Airbag Module

10142828

HEV MODELS ONLY. This Service Information bulletin informs of a potentially incorrect display when a DTC is stored...

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in either the Hybrid Power Control Module (HPCM) or in the OBD menu, Mode $02 while retrieving freeze-frame data (FFD). If a DTC is stored in either of these ECMs, a list of 42 codes may be returned in error when using either SSM4 or a Generic Scan Tool (GST). DTCs stored in other ECMs continue to be displayed normally.

10141489

This Service Information bulletin announces a running change made to the Steering Angle Sensor.

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The (new) -style originally used on Legacy and Outback has been adapted.

10133520

This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to...

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the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement

10131633

Models with Manual HVAC Systems only.

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This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.

10120971

This Service Information bulletin announces a design change to the retractable portion of the tonneau cover made to...

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address customer concerns of the cover retracting on its own while driving on rough roads. The shape and length (an additional 1mm) of the stoppers on both ends of the brace which secure the cover when in use have been changed as shown in the illustration below.

10111067

This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the...

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sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.

10084404

PARTS MEMO - ATTN: ALL PARTS AND SERVICE MANAGERS - STOP /START BATTERY PN SOA821B500

Brakes

13 bulletins
11002725

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.

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This information has been developed to reduce unnecessary brake caliper replacement.

10192924

New Subaru Recall Campaign: WQS-54 Driver Assist System Delay in Warning Indicator.

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The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.

10141490

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...

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customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).

10140486

This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT).

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The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.

10140471

This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT).

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The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.

10140460

The WQS?54 Repair Procedure Bulletin has been posted on STIS.

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Coverage information for all affected Stop?Sale vehicles is available on subarunet.com. Subaru of America, Inc. (Subaru) is recalling certain vehicles equipped with a driver assist system: ? 2015 model year Legacy vehicles ? 2015 model year Outback vehicles ? 2015 model year Impreza vehicles ? 2015 model year XV Crosstrek vehicles ? 2016 model year WRX vehicles The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.

10140455

Subaru of America, Inc.

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(Subaru) is recalling certain vehicles equipped with a driver assist system The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.

10138778

NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.

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This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

10131628

EXCLUDES HYBRID MODELS.

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This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.

10120977

(ALL EXCEPT Hybrid Models) REVISED This bulletin announces a design change to the brake light switch (BLS) to reduce...

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the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.

10117530

This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper...

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illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.

10084463

REVISED BRAKE LIGHT SWITCH ADJUSTMENT PROCEDURE FOR DTCS C1531 AND C0054

10059181

SUBARU: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER.

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SELECT DOCUMENT SEARCH BUTTON BELOW. IN CERTAIN VEHICLES THERE IS A DELAYED IN DETECTING A FAILURE OF BRAKE LAMP SWITCH (BLS) BY DRIVER ASSIST SYSTEM AND TAKES LONGER FOR VEHICLE DYNAMIC CONTROL (VDC) TO RECEIVE REQUEST, RESULTING IN NO AUTOMATIC BRAKING. MODEL 2015 LEGACY, OUTBACK, IMPREZA, XV CROSSTREK, 2016 WRX. *PE

Body & Paint

11 bulletins
11022304

This bulletin provides information on paint codes for vehicles in the 2026 line up.

11005599

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

10234837

Paint Coding Information

10233076

Hood Protector Applicability

10140485

This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.

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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.

10140470

This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.

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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.

10131639

This bulletin announces a change to the procedure used in production of the rear door glass assembly.

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The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.

10117545

This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.

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In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body.

10111101

All Models Listed with Seat Lifter Feature.

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This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies.

10094161

2015 IMPREZA/CROSSTREK HOOD PROTECTOR APPLICABILITY

10093821

PLEASE BE ADVISED THAT SUBARU OF AMERICA, INC.

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IS STOPPING THE SALES OF THE CROSSTREK SPLASHGUARD PRODUCED DURING JUNE 5, 2015- SEPTEMBER 10, 2015. PART NUMBER: J101CFJ270 ALL CROSSTREK SPLASHGUARDS BETWEEN THE DATES OF JUNE 5, 2015- SEPTEMBER 10, 2015 ARE TO BE RETURNED TO YOUR FACING RDC. THE STOP SALE IS DUE TO POTENTIAL RUSTING OF THE REAR SPLASHGUARD WASHERS. PLEASE HAVE ALL AFFECTED INVENTORY RETURNED BY NOVEMBER 30, 2015.

Lighting

10 bulletins
11024867

This bulletin provides information on the load carrying capacity reduced label when a port-installed or...

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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

11012260

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...

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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

10232869

Puddle Light Recall

10142826

This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s warning lamp to illuminate.

10140499

Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information...

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on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).

10131631

This Service Information bulletin announces a production method change to the rear combination lamp assembly.

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The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.

10130270

This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.

10117533

This Service Information bulletin announces a production method change to the rear combination lamp assembly.

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The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.

10093105

"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.

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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."

10093067

"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.

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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW."

Software & Calibration

8 bulletins
11027981

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...

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interface firmware has been updated.

11024858

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

11022309

Subaru of America, Inc.

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will release an OTA to perform a software update to the DCM. This is a preventive OTA.

10141501

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

10130287

The corrected update files are now available for download from Subarunet.

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TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.

10092526

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

10090162

OIL CHANGE INTERVAL UPDATE BEGINNING WITH 2015 MODEL YEAR VEHICLES

10087321

OIL CHANGE INTERVAL UPDATE BEGINNING WITH 2015 MODEL YEAR VEHICLES

HVAC & Climate

7 bulletins
11029329

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11023505

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11021258

"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

11019942

This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...

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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

11018899

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

10141499

This bulletin announces a design change to the A/C Condenser receiver-dryer assembly.

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The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.

10133522

This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.

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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets

Transmission

7 bulletins
11005624

This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...

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available.

10142838

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

10140478

Please check your inventory and incoming shipments for part numbers 31000AJ730R1 & 31000AJ740R1 manufactured prior to 2/9/18.

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If the face of the torque converter is stamped with a 290, 291 or 292, please return these parts to your facing RDC as defective.

10125885

CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.

10120975

This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer...

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concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.

10117538

CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.

10111091

All Models Equipped with CVT Transmissions.

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This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

Hybrid & EV

6 bulletins
11024857

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory.

11023500

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory wjhich must be tested and reported every 30 days.

11008280

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

10092712

SUBARU SERVICE TRAINING IS PLEASED TO ANNOUNCE THE RELEASE OF THE 702 HYBRID VEHICLE TECHNICAL TRAINING COURSE.

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THIS COURSE FOCUSES ON THE ALL NEW HYBRID DRIVE SYSTEM AVAILABLE IN THE 2014 CROSSTREK. CLASSES START OCTOBER OF 2013 AND WILL CONTINUE AS NEEDED IN TO 2014.

10090342

HYBRID EMERGENCY RESPONSE GUIDE

10088103

HYBRID EMERGENCY RESPONSE GUIDE

Fuel System

4 bulletins
11016224

The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.

10219476

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

10198749

This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.

10141492

This Service Information bulletin announces a design change to the exhaust system cover.

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The purpose of the change is to improve parts integration (or ?commonality?) between models.

Suspension

2 bulletins
11008259

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...

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unnecessary bushing replacement.

11005593

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

Tires & Wheels

1 bulletin
11029347

This Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...

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B2A20 with gen 4 Telematics.

Air Bags & Safety

1 bulletin
10171089

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.