2014 Subaru Xv Crosstrek TSBs

proper exchange procedure.

202 and / or 204 may occur preventing the process from completing successfully.

the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

proper exchange procedure.

vehicle's production.

Subaru Lock Information web-site.

retailers of the SOA321152 and SOA321153 Terminal Test Kits.

preventing the process from completing successfully.

impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

proper exchange procedure.

proper exchange procedure for 2025MY vehicles.

Subaru Lock Information web-site.

Subaru Lock Information web-site.

proper exchange procedure.

Subaru Lock Information web-site.

Subaru Lock Information web-site.

MESH GRILLES."

THESE TOOLS WILL BE SHIPPED DIRECTLY TO ALL DEALERS DURING MARCH. THE CHART DESCRIBES EACH OF THE TOOLS IN THE SHIPMENT.

engines.

on FA and FB type engines.

-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

DTC P0C79, ?Drive Motor ?A? Inverter Voltage Too High?.

assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.

When either of these DTCs is stored, the Hybrid/HEV functions are inoperative. The new logic will prevent damage to the drive motor by adding a fail-safe feature for improved current level control.

Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.

is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B. When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair.

2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. For these vehicles, retailers must contact Subaru Claims Helpline prior to claims submission at 1-866-SUBARU2 (1-866-782-2782)

customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine

Forester (Manual Transmissions Only), with 2.5L FB Engines, 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines, 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engine As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin

which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

repairing the drive motor case assembly. Previously, failure of the non-serviceable o-rings on the electric oil pump relief valve located inside the case required replacement of the complete motor case assembly. Although these o-rings are still not serviceable, a new relief valve assembly, p.n. 31869AA001 (with new o-rings already installed) is now available separately.

As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer. IMPORTANT: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for this Warranty Extension before proceeding. The VIN should also be checked for any open campaigns or recalls at this time.

Forester (Manual Transmissions Only) with 2.5L FB Engines - 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines - 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engines. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer.

customer concerns of a slipping belt (squeal or chirping) sound.

There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.

There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.

BEGINNING MONDAY DECEMBER 16, 2013 THROUGH MARCH 2014, THERE WILL BE A SPECIAL QUALITY MONITORING TEAM HERE IN THE U.S. FROM FUJI HEAVY INDUSTRIES (FHI). THE TEAM IS MADE UP OF BODY AND POWERTRAIN ENGINEERS FROM FHIS JAPAN OFFICES AND MANUFACTURING FACILITIES. THEY WILL BE MONITORING ALL ELECTRONIC QUALITY MONITORING REPORTS (E-QMRS), WARRANTY CLAIMS, TECHLINE CASES, CUSTOMER DEALER SERVICES (CDS) CASES RELATED TO 2014 XV CROSSTREK HYBRID DAILY AND REVIEWING ALL CUSTOMER AND DEALER FEEDBACK ON THIS ALL NEW VEHICLE."

(MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT

WHENEVER REPLACEMENT OF EITHER OF THESE COMPONENTS IS REQUIRED, THE IDENTIFICATION PROCEDURE PROVIDED BELOW MUST BE FOLLOWED TO INSURE THE PROPER PARTS ARE ORDERED AND INSTALLED AS A SET.

FOR ENGINE OIL LEVEL DETECTION IN THE EVENT OF FALSE OR PREMATURE LOW ENGINE OIL LEVEL WARNING LAMP ILLUMINATION. REVISED TO INCREASE ENGINE OIL QUANTITIES.

BEFORE THE ENGINE STARTS.

IN RARE CASES, IF THE OPERATOR CYCLES THE IGNITION OFF THEN BACK ON AGAIN WITHIN A VERY SHORT PERIOD OF TIME, THE CHECK ENGINE LAMP MAY COME ON AND STORE DTC P0604 IN MEMORY (ACCOMPANIED BY A DETAIL CODE 0901).

IN RARE CASES, IF THE OPERATOR CYCLES THE IGNITION OFF THEN BACK ON AGAIN WITHIN A VERY SHORT PERIOD OF TIME, THE CHECK ENGINE LAMP MAY COME ON AND STORE DTC P0604 IN MEMORY (ACCOMPANIED BY A DETAIL CODE 0901).

ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION."

REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.

IN SPECIFIC COLD CLIMATE (BELOW FREEZING) CONDITIONS, IF THERE IS A SMALL AMOUNT OF CONDENSATION INSIDE THE RELAY, IT CAN IN RARE CASES FREEZE AND CAUSE THE RELAY TO REMAIN OPEN WHICH IN SOME CASES, SETS DTCS P1C30 AND / OR U0110.

(Immobilizer Key Collation Diagnosis).

center.

models.

February.

models.

models.

models.

models.

models

(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.

to increase durability

THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET.

in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

Battery Diagnostic tool.

Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

Module (DCM) is being tested as a dark current/standby current source.

a dark current/standby current source. All models equipped with Telematics except Solterra.

through the Interstate Battery program under PN SOA821B500.

in either the Hybrid Power Control Module (HPCM) or in the OBD menu, Mode $02 while retrieving freeze-frame data (FFD). If a DTC is stored in either of these ECMs, a list of 42 codes may be returned in error when using either SSM4 or a Generic Scan Tool (GST). DTCs stored in other ECMs continue to be displayed normally.

they are in partially open / closed positions. An additional detent position has also been added.

the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement

This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.

address customer concerns of the cover retracting on its own while driving on rough roads. The shape and length (an additional 1mm) of the stoppers on both ends of the brace which secure the cover when in use have been changed as shown in the illustration below.

sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.

INCLUDED IN THIS PACKAGE ARE VARIOUS SIZES OF HIGH VOLTAGE INSULATION GLOVES AND LEATHER PROTECTION GLOVES. PLEASE READ AND UNDERSTAND THE DOCUMENTS LINKED BELOW, WHICH COVER: H PROPER GLOVE USAGE H GLOVE INSPECTION CRITERIA H GLOVE RECERTIFICATION INTERVALS H APPROVED GLOVE RECERTIFICATION FACILITIES HARD COPIES OF THE DOCUMENTS WILL ALSO BE MAILED TO DEALERSHIPS FOR RETENTION WITH THE HYBRID SAFETY KIT. CLICK THE LINKS BELOW TO READ ABOUT THE FOLLOWING TOPICS: *SAFETY GLOVE USE AND CARE INFORMATION* *HIGH VOLTAGE SAFETY GLOVE INFORMATION* QUESTIONS? CONTACT GARRICK GOH: GGOH@SUBARU.COM

THE MANUAL CAN BE FOUND AT SUBARUNET / FIXED OPS ] INVENTORY OPS / PARTS POLICIES AND PROCEDURES. THE NEW SECTION COVERS THE FOLLOWING AREAS RELATED TO THE NEW HYBRID BATTERY PN 82009FJ000 AND ASSOCIATED CORE PN 82009FJ000C1: - SAFETY PRECAUTIONS RELATED TO HANDLING A HYBRID BATTERY - PARTS ORDERING PROCEDURES AND GUIDELINES - CORE RETURN PROCEDURES FOR INTERNAL CUSTOMERS -CORE RETURN PROCEDURES FOR EXTERNAL CUSTOMERS - RETURNS / SHIPPING WEBSITE INSTRUCTIONS - PACKAGING INFORMATION SIMILAR INSTRUCTIONS CAN BE FOUND IN PART BULLETIN PB001262. PLEASE CONTACT THE PICS AT 1-800-PIC-PART, SHOULD YOU HAVE ANY QUESTIONS.

SECURELY WHEN THEY ARE IN PARTIALLY OPEN POSITIONS. AN ADDITIONAL DETENT POSITION HAS ALSO BEEN ADDED.

SECURING THE FRONT CROSS MEMBER TO THE VEHICLE BODY.

THE THICKNESS OF THE FLANGE AT THE BASE OF THE BOLT'S HEX HAS INCREASED TO 5MM. ALSO INCLUDED SUBARU STI/BRZ MODEL YEAR 2014. *JS

Infotainment concerns.

The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

1.5.

Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.

This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems

THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED POER AMPLIFIER EXCHANGE PROGRAM.

THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS

THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED POER AMPLIFIER EXCHANGE PROGRAM.

THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS

PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNITS DEFAULT PASSKEY WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM 1234 TO 0000, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.

interface firmware has been updated.

will release an OTA to perform a software update to the DCM. This is a preventive OTA.

Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

accumulation of condensation.

An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s warning lamp to illuminate.

on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).

The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.

An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.

The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.

THESE TOOLS WILL BE SHIPPED DIRECTLY TO ALL DEALERS DURING NOVEMBER. SINCE THE HEV TECHNICIAN PROTECTION KIT IS CONSIDERED EQUIPMENT RATHER THAN A SPECIAL TOOL, IT WILL BE BILLED DIRECTLY TO A DEALERS PARTS STATEMENT INSTEAD OF THROUGH A PARTS ORDER.

NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."

NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW."

new vehicle inventory.

new vehicle inventory wjhich must be tested and reported every 30 days.

CHIEF AMONG THESE ARE START/ STOP AND EV MODE DRIVE OPERATIONS. THESE MODES OF DRIVING ARE NEW TO OUR CUSTOMERS AND AS A RESULT WILL UNDOUBTEDLY PROMPT SOME QUESTIONS ON THE SERVICE DRIVE. IN ORDER FOR TECHNICIANS AND SOA TO BETTER UNDERSTAND THESE INQUIRIES AND CUSTOMER COMMENTS, FHI HAS CREATED A HYBRID SPECIFIC INTERVIEW / DIAGNOSTIC CHECK SHEET. THIS THREE PAGE FORM COMBINES A CUSTOMER INTERVIEW FORM THAT THE SERVICE ADVISOR CAN USE TO GATHER THE FULL DETAILS OF ANY CUSTOMER CONCERN, A DIAGNOSTIC CHECK SHEET FOR THE TECHNICIAN TO USE TO DOCUMENT THEIR FINDINGS, AND AN APPENDIX OF REFERENCE INFORMATION FOR THE TECHNICIAN TO REFER TO DURING THIS DIAGNOSIS. THIS USEFUL TOOL IS FOUND ON SUBARUNET UNDER SERVICE >> FORMS. WE HIGHLY ENCOURAGE AND STRONGLY REQUEST THE COMPLETION OF THIS FORM ANYTIME A CUSTOMER PRESENTS WITH A CONCERN RELATED TO HYBRID SYSTEM OPERATION. SUBARU SERVICE MANAGERS AND DIRECTORS ARE REQUESTED TO REVIEW THIS AREA WITH ALL SERVICE ADVISORS AND TECHNICIANS AND IMPLEMENT APPROPRIATE PROCESSES TO ENSURE ITS COMPLETION ANYTIME A HYBRID OWNER PRESENTS WITH A CONCERN OR QUESTION REGARDING HYBRID DRIVE FUNCTIONS.

THIS COURSE FOCUSES ON THE ALL NEW HYBRID DRIVE SYSTEM AVAILABLE IN THE 2014 CROSSTREK. CLASSES START OCTOBER OF 2013 AND WILL CONTINUE AS NEEDED IN TO 2014.

The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.

The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.

In some cases, when exiting the vehicle, the trim panel may inadvertently get kicked and become dislodged from the seat cushion assembly. The shape of the front portion of the panel has been changed to prevent this condition.

The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.

In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body.

This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies.

This information has been developed to reduce unnecessary brake caliper replacement.

customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).

The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.

The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.

the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.

illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.

MODELS 2012-14 IMPREZA, XV CROSSTREK (EXCEPT HYBRID), 2008-14 WRX, STI, 2014 FORESTER. *PE

available.

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components

(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.

concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.

(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.

This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

concerns possibly resulting from an undetected A/C refrigerant leak.

concerns possibly resulting from an undetected A/C refrigerant leak.

concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.

Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets

STORED IN MEMORY, A NEW EPS CONTROL UNIT IS NOW AVAILABLE TO ADDRESS THIS CODE. THERE MAY ALSO BE A CUSTOMER CONCERN OF INCREASED STEERING EFFORT ALONG WITH THE EPS WARNING LIGHT COMING ON.

TROUBLE CODE (DTC) C2532 AND TO ADDRESS CODE A NEW EPS CONTROL UNIT THAT IS AVAILABLE. MODEL 2014 FORESTER, 2012-14 IMPREZA, XV CROSSTREK (INCLUDING HYBRID). *PE

unnecessary bushing replacement.

popping-type sound which may be heard when making low speed turns.

B2A20 with gen 4 Telematics.

the airbag system.