2015 Subaru Xv Crosstrek Hybrid TSBs
111 Technical Service Bulletins across 15 categories
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31 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
The 2015MY Dealer PDI Checklist Has Been Revised
Exchange Component Identification and prcedures
Additional PDI Procedure for Installation of Tie-Down Hole Plugs
Oil Filler Cap Gasket Coming Unseated
Exchange Component Identification and procedures
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
Replacement Key and Immobilizer Info
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
The purpose of this bulletin is to provide replacement key and immobilizer information.
All Models (Vehicle Cleaning- COVID-19Best Practices)
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
DIAGNOSTICS FOR DTC B1500 AND U1500
Pre-Delivery & Maintenance
21 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
Special Service Tools Cross Reference List.
Subaru Service and Technical Support Line Newletter.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
Engine
13 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This thermo control valve video contains information on the replacement of thermo control valve.
This bulletin provides a diagnosis and repair procedure for DTC P172A and/or P0B0B.
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When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair. PRODUCTION CHANGE INFORMATION A change to the drive motor relief valve o-ring was incorporated into production on June 16, 2015 starting with VIN F*298545.
This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B.
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When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair. NOTE: The relief valve is now available as an individual part. If there is no damage to the drive motor case assembly, refer to TSB 16-108-17R for the parts needed and Service Procedure for replacing just the relief valve.
HYBRID MODELS ONLY. This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B.
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When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair.
In conjunction with current TSB 16-94-15R, this bulletin provides a new service procedure for repairing the drive motor case assembly.
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Previously, failure of the non-serviceable o-rings on the electric oil pump relief valve located inside the case required replacement of the complete motor case assembly. Although these o-rings are still not serviceable, a new relief valve assembly, p.n. 31869AA001 (with new o-rings already installed) is now available separately.
This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to...
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address isolated customer concerns of a "bump" feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
THIS BULLETIN PROVIDES A DIAGNOSIS AND REPAIR PROCEDURE FOR DTC P172A AND / OR P0B0B.
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WHEN EITHER OF THESE DTCS IS STORED, A LEAKING O-RING WHICH SEALS THE ELECTRIC OIL PUMP RELIEF VALVE MAY ALLOW CVT FLUID TO ENTER THE PUMPS ELECTRIC MOTOR. ALTHOUGH CURRENT SERVICE MANUAL DIAGNOSTIC PROCEDURES INSTRUCT REPLACEMENT OF MULTIPLE COMPONENTS, THIS INFORMATION WILL HELP ISOLATE THE ACTUAL FAILED COMPONENT FOR A MORE COST-EFFECTIVE REPAIR.
THIS BULLETIN PROVIDES A DIAGNOSIS AND REPAIR PROCEDURE FOR DTC P172A AND / OR P0B0B.
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WHEN EITHER OF THESE DTCS IS STORED, A LEAKING O-RING WHICH SEALS THE ELECTRIC OIL PUMP RELIEF VALVE MAY ALLOW CVT FLUID TO ENTER THE PUMPS ELECTRIC MOTOR. ALTHOUGH CURRENT SERVICE MANUAL DIAGNOSTIC PROCEDURES INSTRUCT REPLACEMENT OF MULTIPLE COMPONENTS, THIS INFORMATION WILL HELP ISOLATE THE ACTUAL FAILED COMPONENT FOR A MORE COST-EFFECTIVE REPAIR.
THIS BULLETIN PROVIDES A DIAGNOSIS AND REPAIR PROCEDURE FOR DTC P172A AND / OR P0B0B.
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WHEN EITHER OF THESE DTCS IS STORED, A LEAKING O-RING WHICH SEALS THE ELECTRIC OIL PUMP RELIEF VALVE MAY ALLOW CVT FLUID TO ENTER THE PUMPS ELECTRIC MOTOR. ALTHOUGH CURRENT SERVICE MANUAL DIAGNOSTIC PROCEDURES INSTRUCT REPLACEMENT OF MULTIPLE COMPONENTS, THIS INFORMATION WILL HELP ISOLATE THE ACTUAL FAILED COMPONENT FOR A MORE COST-EFFECTIVE REPAIR.
Infotainment
12 bulletinsThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
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may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
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may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.
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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
Electrical
7 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
Using The Subaru / Midtronics GR8-1100 EST Battery Diagnostic Stations And EXP WiFi Upgrade Packs
Information Regarding the XV Crosstrek Hybrid High Voltage Insulation Gloves and Leather Protection Gloves
HVAC & Climate
5 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
Hybrid & EV
4 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
HYBRID MODELS ONLY. This Service Information bulletin provides a precaution regarding the diagnosis of DTC P0A1D.
Software & Calibration
3 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
Lighting
3 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Puddle Light Recall
Body & Paint
3 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
Paint Coding Information
Fuel System
3 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
Suspension
2 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
Brakes
2 bulletinsThis bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF THE AUDIO VOLUME LEVEL DECREASING WHEN...
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SLOWING THE VEHICLE FROM SPEEDS ABOVE 25 MPH BY APPLYING THE BRAKE. THE CONDITION OCCURS WHEN LISTENING TO AN FM RADIO STATION THAT IS EXHIBITING POOR TO MODERATE RECEPTION. REVISED TO ADD MODEL YEAR.
Tires & Wheels
1 bulletinThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
Transmission
1 bulletinThis annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.