2019 Subaru Wrx TSBs

(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.

address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed

(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the above listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

Infotainment concerns.

(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

(SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed.

The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

Navigation head units (H/U) utilized in the models as listed.

1.5.

optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

Navigation head units (H/U) utilized in the models as listed.

optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

Navigation head units (H/U) utilized in the models as listed.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed

address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.

during diagnosis of Infotainment concerns.

generation.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

Navigation head units (H/U) utilized in the models as listed.

generation.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

(with 7-inch or 8-inch display)

feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

Navigation head units (H/U).

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.

Navigation head units (H/U) utilized in the models as listed above.

While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending."

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

feature not connecting or launching properly when a compatible device is connected to the head unit.

Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.

either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) > Diagnostics with Phenomena section as a starting point.

A Route Calculation Unsuccessful message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.

diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.

A Route Calculation Unsuccessful message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob NOTE: This condition is generally reported as occurring following a handsfree phone call or while using navigation voice guidance. Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.

diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.

either frozen (unresponsive) or black (blank).

being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.

feature not connecting or launching properly when a compatible device is connected to the head unit.

feature not connecting or launching properly when a compatible device is connected to the head unit.

feature not connecting or launching properly when a compatible device is connected to the head unit.

Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the questionflow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns. If the concern you have is not listed, check the Service Manual: Infotainment (Diagnostics) > Diagnostics with Phenomena section as a starting point.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) > Diagnostics with Phenomena? section as a starting point.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the customer?s concern is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. I

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

engines.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

on FA and FB type engines.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.

All Gen2 and Gen3 Telematics Equipped Models.

concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

deposits from fuel injectors and internal engine components.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.

(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.

(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.

(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.

(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.

P015B.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

deposits from fuel injectors and internal engine components.

from the timing chain cover, front camshaft cap, camshaft carrier, and/or upper oil pan.

vehicles.

-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

Forester Turbo and applicable WRX models.

The new logic will address isolated concerns of a hard start condition occurring in cold weather (+10 degrees Fahrenheit or lower) and / or high-altitude areas. When this scenario occurs, the A/F learning control values move toward lean.

A detailed illustration describing the change is supplied below."

from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. There are five areas that should be closely inspected if an oil leak is reported by the customer: 1. The 6mm tapped hole casting boss area in the left-hand camshaft cap 2. The sealing surfaces between either the left or right-hand camshaft cap and camshaft carrier 3. The sealing surfaces between the cylinder head and camshaft carrier 4. The sealing surface between the upper oil pan and the engine block 5. The sealing surfaces of the front timing chain cover

address DTC P2610: ECM/PCM ENGINE OFF TIMER PERFORMANCE. Under certain RARE conditions, an electrostatic surge may influence the ECMs internal timer used after the engine is turned off and store a DTC P2610 in memory. Hardware in the ECM has been changed to eliminate any impact from electrostatic surges.

address DTC P2610: ECM/PCM ENGINE OFF TIMER PERFORMANCE. Under certain RARE conditions, an electrostatic surge may influence the ECMs internal timer used after the engine is turned off and store a DTC P2610 in memory. Hardware in the ECM has been changed to eliminate any impact from electrostatic surges.

-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

Condensation resulting from EGR system operation may enter the area between the TGV shaft and bearing. Over time, corrosion can develop and impede movement of the TGV shaft and cause any of the DTCs P2004, 2005, 2006 and /or P2007 to set. The material of the TGV shaft has been changed to stainless steel to optimize corrosion resistance.

-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

A detailed illustration describing the change is supplied below.

proper exchange procedure.

202 and / or 204 may occur preventing the process from completing successfully.

the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

proper exchange procedure.

preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.

vehicle's production.

Subaru Lock Information web-site.

retailers of the SOA321152 and SOA321153 Terminal Test Kits.

preventing the process from completing successfully.

impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

proper exchange procedure.

proper exchange procedure for 2025MY vehicles.

Subaru Lock Information web-site.

2 Telematics systems remote access features.

process.

the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

Subaru Lock Information web-site.

whichever comes first.

preventing the process from completing successfully.

proper exchange procedure.

proper exchange procedure.

proper exchange procedure.

This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.

Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.

subscription process.

The procedure applies to both manually and power operated seat assemblies.

subscription process.

impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

proper exchange procedure.

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting.

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

(Immobilizer Key Collation Diagnosis).

center.

models.

February.

models.

models.

models.

is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.

is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.

turns during acceleration.

concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

concerns of the Gen 2 Telematics systems remote access features.

is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.

models.

Technical Information System (STIS) web site.

Technical Information System (STIS) web site.

Technical Information System (STIS) web site.

models

(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

Technical Information System (STIS) web site.

Technical Information System (STIS) web site.

concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature.

concerns of the Gen 2 Telematics system's remote access features.

COMMUNICATION ERROR on the models listed.

the models listed.

Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.

(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

P2404: EVAP System Leak Detection Pump Sense Circuit Range/Performance. P0420: Catalyst System Efficiency Below Threshold Bank 1. (not applicable for 15-18 models)

Battery Diagnostic tool.

150,000 miles (whichever comes first) to address a dead battery resulting from excessive dark current draw caused by the DCM, due to internal memory corruption.

Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

Module (DCM) is being tested as a dark current/standby current source.

a dark current/standby current source. All models equipped with Telematics except Solterra.

for Data Communication Module (DCM) in vehicles with no active STARLINK subscription.

This has been designed as an alternative replacement part for vehicles without active STARLINK subscriptions. The bypass box will support audio functions for the infotainment system.

in certain Subaru vehicles.

are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

Telematics Data Communication Module (DCM) along with a new claim submission requirement.

of the STARLINK Telematics Data Communication Module (DMC).

of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.

models listed above to optimize commonization with the Japanese production parts. The change involves the mixture ratio of Argon to Helium used in the inflator gas: OLD gas ratio: 94% Argon, 6% Helium NEW gas ratio: 96% Argon, 4% Helium. All other specifications of these modules are unchanged.

to the rear shelf plates on the models listed above. This change was made in support of parts communization with other similar mounting bolts. There is no change between the old and new bolt in terms of function or durability.

preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.

preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.

It will feature a connector holder, improving water sealing performance.

from the CVT assembly.

available.

certain CVT solenoid related DTCs as listed.

from the CVT assembly.

from the CVT assembly.

related DTCs.

isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.

spring-type clamps used to secure them.

Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.

Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"

-type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.

adjustment/calibration of the EyeSight system after body repair procedures have been performed.

exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

driving over bumpy / rough roads.

The new material has enhanced wear resistance, especially in the side bolster area which may show wear over time from getting in and out of the seat.

Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.

incorporating improved sealing to prevent potential oil seepage.

These new brackets provide increased clearance between the edges of the bumper cover and the corresponding quarter panels. This change will prevent them from contacting each other and possibly damaging their painted surfaces.

concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"

resistance to imperfections resulting from shock loads.

These changes have been implemented to reduce cases water intrusion further leading to harmonic, humming, and grinding type sounds heard from the axle hub while driving.

unnecessary bushing replacement.

resistance to imperfections resulting from shock loads.

enhance vehicle production line efficiency.

(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.

(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years."

(Subaru) is initiating a new safety recall in which the fuel pump may become inoperative.

seat belt buckle assembly attaches to the seat frame.

seat belt buckle assembly attaches to the seat frame.

seat belt buckle assembly attaches to the seat frame.

seat belt buckle assembly attaches to the seat frame.

Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

the airbag system.

the airbag system.

sagging/loose fitting condition after an occupant leaves the seat as shown in the example photos below. A pattern revision was made to increase tension of the cover material and decrease the time it takes for the condition to disappear after an occupant leaves the seat.

the airbag system.

B2A20 with gen 4 Telematics.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRONGLY suggested both Technicians and Service Advisors read through this material carefully and in its entirety as the intent of this tool is to help Service Department staff enhance Customer Satisfaction, save valuable time and in some cases, reduce unnecessary component replacements.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern

retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

regarding operation of the STARLINK RES feature.

regarding operation of the STARLINK RES feature.

regarding operation of the STARLINK RES feature.

combination lamps.

concerns possibly resulting from an undetected A/C refrigerant leak.

concerns possibly resulting from an undetected A/C refrigerant leak.

concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

system performance accompanied by a rattling and / or scraping type sound.

system performance accompanied by a rattling and/or scraping type sound.

This information has been developed to reduce unnecessary brake caliper replacement.

Because of their aluminum construction, it is critcal to take extra care when servicing.

This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

The change makes it easier to identify these parts from those used on other models.

The change makes it easier to identify these parts from those used on other models.

interface firmware has been updated.

will release an OTA to perform a software update to the DCM. This is a preventive OTA.

Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.

new vehicle inventory.

new vehicle inventory wjhich must be tested and reported every 30 days.