2023 Subaru Solterra TSBs
150 Technical Service Bulletins across 15 categories
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31 bulletinsThis Bulletin outlines the diagnostic procedures to be followed when identifying dark current/parasitic draw concerns...
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caused by third-party mobile applications on Solterra vehicles.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics systems remote access features.
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription...
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process.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Oil Filler Cap Gasket Coming Unseated
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
Replacement Key and Immobilizer Info
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Pre-Delivery & Maintenance
24 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This Service Information Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational...
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concerns of the Gen 2 Telematics systems remote access features.
This Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.
This Service Information Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.
This Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.
This Service Information Bulletin announces the Pre-Delivery Inspection (PDI) procedure for Solterra.
Electrical
20 bulletinsSubaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the HVAC control ECU software.
Subaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the Parking Assist Electronic Control Unit (ECU) software.
This is an update to safety recall WRE-25 Solterra Parking Assist ECU reprogramming.
Subaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the Parking Assist Electronic Control Unit (ECU) software.
This announcement is to provide an update regarding the WRE-25 Solterra park assist ECU reprogramming recall.
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcement provides information on a new safety recall WRE-25 Solterra parking assist ECU reprogramming.
Subaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the HVAC control ECU software.
The purpose of this announcement is to provide an update to the WRD-25 Solterra HVAC ECU reprogramming safety recall.
Subaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the HVAC control ECU software.
WRD-25 Solterra HVAC ECU reprogramming safety recall and stop sale procedure.
Subaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2023-2025 model year Solterra Vehicles to update the HVAC control ECU software.
This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient...
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temperature exposure to the hybrid battery.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Bulletin announces important diagnostic information to utilize when the Data Communication Module (DCM) is being...
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tested as a dark current/standby current source.
Retailers experiencing concerns when completing Solterra control module reprogramming.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
This Service Information Bulletin announces the precautionary measures to be followed in order to limit high ambient...
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temperature exposure to the hybrid battery.
Engine
14 bulletinsThis Product Enhancement Program announces the availability of a new reprogramming file package for the EV, EV Battery,...
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Motor Generator, Rear Motor Generator, Plug-in Control, Air Conditioner, Combination Meter control modules.
This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This Product Enhancement Program announces the availability of a new reprogramming file package for the EV, EV Battery,...
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Motor Generator, Rear Motor Generator, Plug-in Control, Air Conditioner, Combination Meter control modules.
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This thermo control valve video contains information on the replacement of thermo control valve.
This bulletin announces the availability of reprogramming files developed to address cases of P060694 (Hybrid/EV...
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Powertrain Control Module Processor Unexpected Operation) detected by the Motor EV Control ECU.
This bulletin announces the availability of reprogramming files developed to address cases of P0A1C29 (Drive Motor B...
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Control Module Signal Invalid) and P0A1B29 (Drive Motor A Control Module Signal Invalid) detected by the Motor Generator Control Unit.
This Product Enhancement Program announces the availability of a new reprogramming file package for the EV, EV Battery,...
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Motor Generator, Rear Motor Generator, Plug-in Control, Air Conditioner, Combination Meter control modules.
This Product Enhancement Program announces the availability of a new reprogramming file package for the EV, EV Battery,...
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Motor Generator, Rear Motor Generator, Plug-in Control, Air Conditioner, Combination Meter control modules.
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when...
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diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
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All Gen2 Telematic equipped models.
(WRD-22 Solterra Hub Bolt Issue)Toyota Motor North America (Toyota) has filed a Defect Information Report (DIR) with the...
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National Highway Traffic Safety Administration (NHTSA) informing the agency of the intent to conduct a voluntary safety recall for certain 2023 model year Toyota bZ4X and Subaru Solterra vehicles.
Infotainment
13 bulletinsThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with...
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2023MY, allowing access to valet mode through the head unit.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information...
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during diagnosis of Infotainment concerns.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
Software & Calibration
10 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
"This Bulletin provides an outline of the reprogramming process using GTS+.
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The information provided in this bulletin is intended to be used as a guide when preparing and performing reprogramming using CUW files with GTS+."
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to update the Forward Recognition Camera software on certain 2023 model year Solterra vehicles.
This announcement provides information in the initiation of a service program to update the forward recognition camera...
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software on certain 2023 model year Solterra vehicles.
This bulletin provides information intended to be used as a guide when preparing and performing reprogramming using .CUW...
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files with GTS.
This bulletin provides an outline for reprogramming with the use of GTS+.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to update the forward recognition camera software on certain 2023 model year Solterra vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to update the forward recognition camera software on certain 2023 model year Solterra vehicles.
Tires & Wheels
9 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This Bulletin provides best practices for troubleshooting and resolving Solterra Connect Telematics issues on the...
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2023-25MY Solterra, mainly when the customers driver profile is not the primary profile or when Solterra Connect activation fails.
This Bulletin provides best practices for troubleshooting and resolving Solterra Connect Telematics issues on the...
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2023-25MY Solterra, mainly when the customers driver profile is not the primary profile or when Solterra Connect activation fails.
This Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customers driver...
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profile is not the primary driver profile and/or inability to activate Solterra Connect.
This bulletin provides the best practices when troubleshooting Solterra connect concerns when the driver profile isn't...
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the primary profile.
This Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customers driver...
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profile is not the primary driver profile and/or inability to activate Solterra Connect.
This Bulletin announces the best practices when troubleshooting Solterra connect concerns if the customers driver...
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profile is not the primary driver profile and/or inability to activate Solterra Connect.
This Service Information Bulletin announces the best practices when troubleshooting Solterra connect concerns if the...
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customers driver profile is not the primary driver profile and/or inability to activate Solterra Connect.
This Service Information Bulletin announces the best practices when troubleshooting Solterra connect concerns if the...
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customers driver profile is not the primary driver profile and/or inability to activate Solterra Connect.
Hybrid & EV
7 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
This bulletin announces the availability of reprogramming files developed to address cases of inability to charge...
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Solterra vehicles using EVgo charging stations.
A software update has been developed for certain 2023 model year Solterra models.
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It is designed to improve DC-charging performance, and enhance visualization of the remaining range, current state of charge (SOC), and real-life energy consumption.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to replace the DC charger inlet terminal end caps on certain 2023 model year Solterra vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to replace the DC charger inlet terminal end caps on certain 2023 model year Solterra vehicles.
Suspension
6 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
UPDATE Safety Recall: WRE-23 Solterra Hub Bolt Torque.
Subaru of America, Inc.
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(Subaru) has initiated this new safety recall for certain 2023 model year Solterra vehicles to inspect the hub bolts and, if necessary, retorque them to the proper specification.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2023 model year Solterra vehicles to inspect the hub bolts and, if necessary, retorque them to the proper specification.
UPDATE Safety Recall: WRD-22 Solterra Hub Bolt Issue.
HVAC & Climate
5 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
Body & Paint
4 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
UPDATE New Safety Recall: WRD-23 12V Inverter Connector Corrosion.
Various paint manufacturers designate their own stock numbers and coding information although many of the major...
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suppliers are now using the SOA paint codes to help eliminate possible confusion.
Brakes
2 bulletinsThis bulletin announces the availability of reprogramming files designed to enhance the performance of regenerative...
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braking control.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
Lighting
2 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Fuel System
2 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
Transmission
1 bulletinThis annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.