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2013 Subaru Outback TSBs

496 Technical Service Bulletins across 17 categories

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135 bulletins
11027073

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11024863

Subaru tech tips newsletter article locator.

11024859

Subaru tech tips newsletter article locator.

11023524

This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...

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202 and / or 204 may occur preventing the process from completing successfully.

11022331

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

11022319

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11021263

This announcement provides information about a Subaru of America, Inc.

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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.

11021262

This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...

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vehicle's production.

11021251

This Bulletin provides information regarding Event Data Recorder (EDR) functionality.

11019932

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11018909

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11016234

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...

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retailers of the SOA321152 and SOA321153 Terminal Test Kits.

11016172

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

11009701

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

11008279

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11006935

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure for 2025MY vehicles.

11006934

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11006931

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10241801

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10235929

Exchange Component Identification

10235923

Outside Odors Entering the Vehicle Interior

10235902

Countermeasure Thermostat Availability for DTC P0128

10235894

Revision to Troubleshooting Information for VDC DTC C0071

10235837

Diagnosis and Repair for AVCS-Related DTCs

10234922

Exchange Component Identification and procedures

10234856

Accessory Trailer Hitch L101SAJ001

10234854

Poor Fit of Seat Back Protector

10234851

?Click?, ?Pop? or ?Creek? Sound from Left or Right Outer Cowl Corner / Base of ?A? Pillar Area

10234848

Tonneau Cover Stopper / Holder Repair

10234840

Correction to Diagnostics for 5AT-Related DTCs

10234288

Technical Support Line Newsletter

10234287

Technical Support Line Newsletter

10234283

copies of communications

10234282

copies of communications

10234281

copies of communications

10234280

copies of communications

10233449

Poor Fit of Seat Back Protector

10233445

If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.

10233432

Revised B1650 Diagnostics and ODS Rezeroing Procedure

10233119

Oil Filler Cap Gasket Coming Unseated

10232895

TECHTIPS NEWSLETTER

10232879

Replacement Key and Immobilizer info

10232535

Replacement Key and Immobilizer Info

10232507

Diagnosis and Repair for AVCS-Related DTCs

10232500

2013 Exchange Component Identification and Procedures

10219491

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10209924

This bulletin announces design change to the water pump assembly.

10205910

This bulletin announces design change to the water pump assembly.

10186348

The purpose of this bulletin is to provide replacement key and immobilizer information.

10174543

All Models (Vehicle Cleaning- COVID-19Best Practices)

10171084

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10141533

Tech Support SD Card for Navi Complete

10141522

This Bulletin provides a repair procedure for the replacement of the tonneau cover stoppers.

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This procedure must be used in place of tonneau cover assembly replacement for stopper failure. Replacing the complete tonneau cover assembly due to a stopper failure is no longer an accepted repair.

10131661

Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site.

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These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.

10131647

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10120997

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10093713

ACCESSORY DRIVE BELT TENSIONER COMPONENT CHANGES

10093670

SHOULD YOU RECEIVE A CUSTOMER CONCERN OF OUTSIDE ODORS GETTING INSIDE THE VEHICLE, THIS BULLETIN PROVIDES A REPAIR...

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PROCEDURE TO ADDRESS A POSSIBLE ENTRY POINT. PACKING MATERIAL HAS BEEN ADDED TO THE CENTER RETAINING CLIPS FOR THE REAR FLOOR SPACER AND THE KEYLESS ACCESS / PUSH BUTTON START CENTER ANTENNA.

10093509

REVISION TO TROUBLESHOOTING INFORMATION FOR VDC DTC C0071

10093164

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, E.G., EZ PASS, SUN PASS, K-TAG, ETC.

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IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.

10092089

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, E.G., EZ PASS, SUN PASS, K-TAG, ETC.

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IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.

10090191

REVISED B1650 DIAGNOSTICS AND ODS REZEROING PROCEDURE

10087482

REVISED B1650 DIAGNOSTICS AND ODS REZEROING PROCEDURE

10084253

DIAGNOSIS AND REPAIR FOR AVCS-RELATED DTCS P000A, P000B, P000C, P000D, P0011, P0014, P0021 AND P0024

10083890

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, E.G., EZ PASS, SUN PASS, K-TAG, ETC.

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IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.

10083869

THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.

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THE PURPOSE OF REVISING THIS BULLETIN WAS TO CORRECT THE TRIBECA REAR SEAT DVD UNIT PART NUMBERS.

10074601

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069714

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069712

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069708

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069706

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069704

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068696

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068626

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068622

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068330

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068316

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068297

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068290

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067896

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067879

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067878

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067867

FILM RESIDUE REMOVAL FROM UNDERSIDE OF FRONT SEAT CUSHION COVERS

10067854

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067847

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067832

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067825

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067098

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067096

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067095

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067082

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067080

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067075

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067069

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067067

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067053

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067046

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067043

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067021

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067013

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067006

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067005

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067004

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065788

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065782

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065780

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065765

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065764

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065763

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065759

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065757

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065752

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065751

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065149

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065147

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065142

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065141

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065135

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065133

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065128

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065127

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065124

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065122

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065115

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065112

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065092

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065091

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065090

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065086

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065073

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065064

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065063

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065056

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065055

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065054

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Engine

106 bulletins
11027982

This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

11024861

This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11023523

This bulletin announces a design change made to the CVT Control Valve Body.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11017452

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...

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engines.

11008281

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...

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on FA and FB type engines.

11008267

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

11005608

This thermo control valve video contains information on the replacement of thermo control valve.

10248223

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10244915

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10235912

Surface Treatment Change To Oil Control Piston Rings

10235906

Surface Treatment Change To Oil Control Piston Rings

10235905

Surface Treatment Change To Oil Control Piston Rings

10235845

Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs

10235843

surface treatment change to oil control piston rings

10235839

surface treatment change to oil control piston rings

10234915

Surface Treatment Change To Oil Control Piston Rings

10234914

Surface Treatment Change To Oil Control Piston Rings

10234270

Difficulty Starting, Rough Idle

10234269

If you encounter a vehicle which has P0128 stored in memory, it may be caused by a very slight variation in coolant...

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temperature between the left and right cylinder bank.

10233436

Surface Treatment Change To Oil Control Piston Rings

10233113

ECM Reprogramming for Extended Engine Cranking

10233058

Surface Treatment Change To Oil Control Piston Rings

10233056

Surface Treatment Change To Oil Control Piston Rings

10232889

Revised Valve Train Parts to Reduce a Warm Engine Tapping Sound from the Left Cylinder Head

10232539

Oil Consumption in Certain Subaru Models

10232538

Oil Consumption in Certain Subaru Models

10232512

Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs

10207172

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

10191563

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10188219

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10188218

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10186419

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10182589

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10179422

This bulletin announces availability of new master cylinder application shaft seals.

10171869

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004-2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10171076

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10163017

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10160503

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10160490

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10160214

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...

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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10160205

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10154425

The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine.

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The new springs have different color paint marks to help identify their application.

10154423

This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...

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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.

10154411

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN). This phase of the Takata recall expansion includes all remaining vehicles equipped with a non-desciccated Takata-sourced passenger side frontal air bag containing the propellant PSAN. Recall Codes TKA-19-TKB-19-TKC-19

10153187

This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...

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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.

10150944

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...

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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

10150919

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...

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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

10144874

In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...

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Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.

10144873

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.

10141539

Subaru has determined that a defect, which relates to motor vehicle safety, exists on 5,379 2013MY Subaru Legacy and Outback vehicles.

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The steering column may not have been manufactured to specification. During the manufacturing process, the steering column shafts may not have been ?press-fitted? sufficiently. This could allow the shafts to disengage from one another. If this were to happen, the driver would lose the ability to steer the vehicle and a crash could occur. This recall will involve replacing the steering column on all affected vehicles

10141527

Subject: New Subaru Recall Campaign WQI?45: 2013MY Legacy/Outback Steering Column Subaru of America, Inc.

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has determined that a defect, which relates to motor vehicle safety, exists on certain 2013MY Subaru Legacy and Outback vehicles.

10141513

This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block...

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assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.

10140527

Oil Consumption Class Action Law Suit Frequently Asked Questions

10140523

Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo.

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Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.

10140501

Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10140500

Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10140462

This Bulletin provides a procedure for diagnosis and determination of necessary part replacement in the event any of the...

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?AVCS Slow Response? or ?AVCS System Failure? DTCs listed above are found to be stored in the ECM memory. A possible cause of these conditions is contamination within the camshaft sprocket and / or oil control solenoid valve (OCV) mechanism.

10133527

2010-15 Legacy/ Outback 2.5L NA CVT, 2015 Legacy/ Outback 3.6L NA CVT, 2012-15 Impreza 2.0L NA CVT, 2013-15 Crosstrek...

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2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. For these vehicles, retailers must contact Subaru Claims Helpline prior to claims submission at 1-866-SUBARU2 (1-866-782-2782)

10133517

This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated...

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customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine

10133516

2013-14MY Legacy and Outback Models with 2.5L FB Engines, 2011-14MY Forester Models with 2.5L FB Engines, 2015 MY...

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Forester (Manual Transmissions Only), with 2.5L FB Engines, 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines, 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engine As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin

10131632

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...

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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10120998

Refer to bulletin for engine/transmission type.

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As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer. IMPORTANT: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for this Warranty Extension before proceeding. The VIN should also be checked for any open campaigns or recalls at this time.

10120985

2013-14MY Legacy and Outback Models with 2.5L FB Engines - 2011-14MY Forester Models with 2.5L FB Engines - 2015 MY...

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Forester (Manual Transmissions Only) with 2.5L FB Engines - 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines - 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engines. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer.

10120964

Revised Service Bulletin: Surface Treatment Change To Oil Control Piston Rings This bulletin announces information...

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regarding a major change to the repair procedures previously outlined in Service Bulletins 02-143-13R, 02-144-13R and 02-145-13R.

10117529

This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address...

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customer concerns of a slipping belt (squeal or chirping) sound.

10094229

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10094118

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

10094113

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

10094041

THIS BULLETIN PROVIDES INFORMATION REGARDING A CHANGE MADE TO THE SURFACE TREATMENT APPLIED TO THE OIL CONTROL PISTON RINGS FOR 2.5L FB ENGINES.

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THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS. OIL CONSUMPTION WILL BE HIGHER THAN NORMAL AND CONSISTENT, IF THIS WEAR OCCURS, THE CONDITION REMAINS UNTIL REPAIR. UNUSUAL SWINGS OR VARIATIONS IN OIL CONSUMPTION ARE NOT CONSISTENT WITH THIS CONDITION AND MAY BE THE RESULT OF VEHICLE USAGE RATHER THAN THE CONDITION DESCRIBED HERE. ADDITIONAL INFORMATION IS SUPPLIED IN THIS BULLETIN TO ASSIST IN THE ASSESSMENT AND DETERMINATION IF VEHICLE USAGE IS A REASON FOR THIS VARIED OIL CONSUMPTION.

10093904

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10093875

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10093861

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT...

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(MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT

10093665

THIS BULLETIN PROVIDES INFORMATION REGARDING A CHANGE MADE TO THE SURFACE TREATMENT APPLIED TO THE OIL CONTROL PISTON RINGS FOR 2.5L FB ENGINES.

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THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS. OIL CONSUMPTION WILL BE HIGHER THAN NORMAL AND CONSISTENT, IF THIS WEAR OCCURS, THE CONDITION REMAINS UNTIL REPAIR. UNUSUAL SWINGS OR VARIATIONS IN OIL CONSUMPTION ARE NOT CONSISTENT WITH THIS CONDITION AND MAY BE THE RESULT OF VEHICLE USAGE RATHER THAN THE CONDITION DESCRIBED HERE. ADDITIONAL INFORMATION IS SUPPLIED IN THIS BULLETIN TO ASSIST IN THE ASSESSMENT AND DETERMINATION IF VEHICLE USAGE IS A REASON FOR THIS VARIED OIL CONSUMPTION.

10093406

DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS DTCS P0340, 341, 345 OR 346, P0301, 302, 303 OR 304

10093365

"A COUNTERMEASURE THERMOSTAT HAS BEEN RELEASED TO ADDRESS A RARE CONDITION WHICH MAY OCCUR DURING ENGINE SOAK IN COLD AMBIENT TEMPERATURES.

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IN THESE RARE CASES, AFTER AN EXTENDED COLD SOAK, COOLANT MAY ENTER THE THERMOSTATS INTERNAL PISTON. IF THIS OCCURS, THE THERMOSTAT MAY OPEN AT A TEMPERATURE WHICH IS LOWER THAN SPECIFIED AND CAUSE DTC P0128 TO BE STORED IN THE ECM MEMORY."

10093323

"THIS BULLETIN PROVIDES INFORMATION REGARDING A CHANGE MADE TO THE SURFACE TREATMENT APPLIED TO THE OIL CONTROL PISTON RINGS FOR 2.5L FB ENGINES.

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THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS. OIL CONSUMPTION WILL BE HIGHER THAN NORMAL AND CONSISTENT, IF THIS WEAR OCCURS, THE CONDITION REMAINS UNTIL REPAIR. UNUSUAL SWINGS OR VARIATIONS IN OIL CONSUMPTION ARE NOT CONSISTENT WITH THIS CONDITION AND MAY BE THE RESULT OF VEHICLE USAGE RATHER THAN THE CONDITION DESCRIBED HERE. ADDITIONAL INFORMATION IS SUPPLIED IN THIS BULLETIN TO ASSIST IN THE ASSESSMENT AND DETERMINATION IF VEHICLE USAGE IS A REASON FOR THIS VARIED OIL CONSUMPTION."

10093181

THE PURPOSE OF THIS BULLETIN IS TO ANNOUNCE THE AVAILABILITY OF UPDATED ECM REPROGRAMMING FILES TO ADDRESS A CUSTOMER...

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CONCERN OF THE ENGINE RPM DROPPING DURING HIGH ELECTRICAL SYSTEM CURRENT DEMAND.

10093119

"THIS BULLETIN PROVIDES AN INSPECTION AND ADJUSTMENT PROCEDURE TO ADDRESS A DTC C0075 WHICH MAY BE STORED IN THE VEHICLE...

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DYNAMICS CONTROL AND HYDRAULIC CONTROL UNIT (VDCCM&HCU). THE DTC RELATES TO INCORRECT INPUTS TO WHEEL CYLINDER PRESSURE SENSORS DUE TO AIR IN THE HYDRAULIC BRAKE LINES. IN ADDITION, ON IMPREZA AND XV CROSSTREK, AN IMPROPERLY ADJUSTED BRAKE LIGHT SWITCH (BLS) MAY ALSO CAUSE THE DTC."

10093103

"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."

10092913

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

10092842

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

10092384

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

10092011

"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."

10091766

CLICK, POP OR CREEK SOUND FROM LEFT OR RIGHT OUTER COWL CORNER / BASE OF A PILLAR AREA - THIS BULLETIN PROVIDES A REPAIR...

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PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A CLICK, POP OR CREEK SOUND HEARD COMING FROM EITHER THE LEFT OR RIGHT SIDE AROUND THE REAR CORNERS OF THE COWL / ENGINE COMPARTMENT / BASE OF A PILLAR AREA.

10090781

THIS BULLETIN ANNOUNCES THE AVAILABILITY OF REPROGRAMMING FILES AND A REVISED OIL LEVEL SWITCH TO OPTIMIZE THE ECM LOGIC...

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FOR ENGINE OIL LEVEL DETECTION IN THE EVENT OF FALSE OR PREMATURE LOW ENGINE OIL LEVEL WARNING LAMP ILLUMINATION. REVISED TO INCREASE ENGINE OIL QUANTITIES.

10090762

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. THE PURPOSE OF REVISING THIS BULLETIN IS TO CORRECT THE TRANSMISSION TYPE.

10090293

THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...

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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.

10090195

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS - THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF...

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UNANTICIPATED WEAR OF THESE RINGS.

10090143

REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD

10089963

"DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS P0340, P0341, P0345, P0346, P0365, P0366, P0390, P0391,...

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P0301, P0302, P0303 OR P0304 - THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE."

10089952

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSIS AND DETERMINATION OF NECESSARY PART REPLACEMENT IN THE EVENT ANY OF THE...

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AVCS SLOW RESPONSE OR AVCS SYSTEM FAILURE DTCS LISTED ABOVE ARE FOUND TO BE STORED IN THE ECM MEMORY. A POSSIBLE CAUSE OF THESE CONDITIONS IS CONTAMINATION WITHIN THE CAMSHAFT SPROCKET AND / OR OIL CONTROL SOLENOID VALVE (OCV) MECHANISM.

10087601

THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...

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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.

10087502

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS - THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF...

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UNANTICIPATED WEAR OF THESE RINGS.

10084586

THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...

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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.

10084544

THIS BULLETIN ANNOUNCES THE AVAILABILITY OF ECM REPROGRAMMING FILES TO ADDRESS AN EXTENDED ENGINE CRANKING CONDITION...

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CAUSED BY CAMSHAFT POSITIONING AT THE TIME THE ENGINE IS SHUT OFF.

10083905

"PROPOSED ENGINE OIL CONSUMPTION CLASS ACTION SETTLEMENT RECENTLY YOU MAY HAVE SEEN VARIOUS ONLINE AND OTHER MEDIA...

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ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION."

10083892

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSIS AND DETERMINATION OF NECESSARY PART REPLACEMENT IN THE EVENT ANY OF THE...

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AVCS SLOW RESPONSE OR AVCS SYSTEM FAILURE DTCS LISTED ABOVE ARE FOUND TO BE STORED IN THE ECM MEMORY. A POSSIBLE CAUSE OF THESE CONDITIONS IS CONTAMINATION WITHIN THE CAMSHAFT SPROCKET AND / OR OIL CONTROL SOLENOID VALVE (OCV) MECHANISM.

10083887

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. THE PURPOSE OF REVISING THIS BULLETIN IS TO CORRECT THE TRANSMISSION TYPE.

10081070

REVISED SERVICE BULLETIN: SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS THIS BULLETIN ANNOUNCES INFORMATION...

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REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.

10080542

REVISED SERVICE BULLETIN: SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS THIS BULLETIN ANNOUNCES INFORMATION...

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REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.

10067868

REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD.

10067834

IF YOU ENCOUNTER A VEHICLE THAT HAS THE OIL TEMPERATURE WARNING LAMP FLASHING WITH P0751, P0756, P0761, P0766, P0771,...

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P1840, P1841, P1842, P1843 OR P1844 STORED IN MEMORY AND POSSIBLY AN INTERMITTENT STALLING CONDITION, IT MAY BE THE RESULT OF CONTAMINATION IN THE VALVE BODY. INSTEAD OF REPLACING THE VALVE BODY, FLUSH THE TRANSMISSION AND PERFORM THE DYNAMIC CHECK MODE PROCEDURE.

10054211

SUBARU: A CHANGE TO SURFACE TREATMENT APPLIED TO OIL CONTROL PISTON RINGS AND IF CONDITION REMAINS , THE OIL...

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CONSUMPTION WILL BE HIGHER AND CONSISTENT, IF WEAR OCCURS, UNTIL REPAIR IS MADE. MODEL 2013 LEGACY, OUTBACK. *PE

10052498

SUBARU: SOME VEHICLES MAY EXPERIENCE DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS.

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THIS BULLETIN CONTAINS THE INSPECTION AND REPAIR. *JS UPDATED 11/18/14. *PE

10050521

SUBARU: REPAIR AND INSPECTION PROCEDURE OF RELATED CAMSHAFT POSITION, REGARDING CHECK ENGINE LIGHT ON, NO START OR...

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LONG CRANKING, AND POSSIBLY CAMSHAFT POSITION SENSOR CLEARANCE OUT OF SPECIFICATION. MODELS 2013 LEGACY AND OUTBACK. *PE

10047519

SUBARU: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.

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SOFTWARE CHANGE WILL NOT AFFECT FUEL ECONOMY OR PERFORMANCE, EVEN THOUGH A CORRECTION, FOR ENGINE CONTROL MODULE, HAS BEEN DEVELOPED FOR THE DEFICIENCY IN OBDII SYSTEM THERMOSTAT MONITORING LOGIC. MODELS 2011-2012 LEGACY, OUTBACK, IMPREZA SEDAN, WAGON, FORESTER, TRIBECA AND 2013 BRZ. *PE UPDATED 1/31/13. *PE

Pre-Delivery & Maintenance

46 bulletins
11027986

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

11027083

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...

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(Immobilizer Key Collation Diagnosis).

11025796

Subaru service article locator.

11025789

Subaru service article locator.

11022305

Subaru Service Technical Support Newsletter special edition.

11019943

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...

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center.

11017466

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11016205

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11014852

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

11013530

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...

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February.

11009685

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11008282

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11005609

This announcement provides information on Takata Recall Escalated Towing Program.

11005595

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10235875

Subaru Service and Technical Support Line Newsletter

10235868

2.5i Limited Mandatory Pre-Delivery Service Procedure

10235852

Service Manual Corrections

10234951

Subaru Service and Technical Support Line Newsletter

10234928

Service Manual Corrections

10234879

Subaru Service and Technical Support Line Newsletter

10234843

Service Part Number Change to The V-Belt

10233135

2013 Outback 2.5i Limited Mandatory Pre-Delivery Service Procedure

10233115

Service Manual Corrections

10232503

Subaru Service and Technical Support Line Newsletter

10219492

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10210820

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10201032

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...

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Information System (STIS) web site.

10198758

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models

10194823

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

10187315

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10183704

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10179378

Special Service Tools Cross Reference List.

10171950

This Service Information bulletin describes a change made to the labels applied to the push to start switches used on...

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the models listed.

10171107

This Service Information Bulletin provides the most recent part number and interchangeability information for the EPB...

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assembly.

10171075

Takata Like for Like recalls- TKA20 (Zone A), TKB20 (Zone B), TKC20 (Zone C).

10161824

Subaru Service and Technical Support Line Newletter.

10161813

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10144883

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information

10139472

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.

10117552

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.

10111069

This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch...

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to increase durability

10093206

SERVICE MANUAL CORRECTIONS - THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE...

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MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.

10092186

"WE HAVE RECEIVED SEVERAL CALLS FROM DEALERS WHO HAVE CUSTOMERS ELIGIBLE FOR THE WQH44 SUBARU CARPETED FLOOR MAT RECALL...

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BUT DO NOT HAVE THE ORIGINAL MATS THAT WERE IN THE VEHICLE AT THE TIME OF SALE. IN MOST CASES, THE CUSTOMERS HAVE STATED THAT THEY HAVE DISCARDED OR DESTROYED THE MATS. IN OTHER INSTANCES, THE CUSTOMERS INDICATED THAT THEIR VEHICLE DID NOT HAVE THE MATS WHEN THEY PURCHASED THE VEHICLE. IF, OR WHEN, THIS SITUATION ARISES, PLEASE FILL OUT THE ATTACHED FORM AND HAVE THE CUSTOMER SIGN IT AND RETAIN THE SIGNED FORM WITH THE REPAIR ORDER. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT THE CLAIMS HELPLINE AT 866-782-2782."

10092146

THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.

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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET.

10090454

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.

10085410

THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.

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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. 2013MY SUBARU VEHICLES

Infotainment

30 bulletins
11016206

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

11013525

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11010925

This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.

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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

11008276

The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.

11005615

This announcement provides information for retailers to install the latest infotainment system software for Denso CP...

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1.5.

11002730

This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.

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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

10235869

Customer Satisfaction ? Navigation Hardware Replacement Program (Aha upgrade)

10235864

New Navigation System Map Download Available ? Q3 2012 mapset

10235851

Customer Satisfaction - Navigation SD Card Update Program

10234877

Subaru SD Card Navigation System

10234857

Fujitsu Ten (F10) SD Card Audio/Navigation System

10233098

Navigation??SD??Card??Update??Program??for??2013??Legacy??and??Outback????

10233097

Navigation Hardware Replacement Program (Aha upgrade) ? DEADLINE EXTENDED

10232888

Revised L/Front Dash Speaker Grille

10209915

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...

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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

10139506

PANASONIC AUDIO SYSTEMS TROUBLESHOOTING GUIDE

10120999

All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.

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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.

10120965

This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems.

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This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems

10093063

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...

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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

10092529

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...

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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

10092204

THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE...

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WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS INFORMATION IS RECEIVED FROM F10.

10090142

REVISED L/FRONT DASH SPEAKER GRILLE

10089804

THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.

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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS

10086861

THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.

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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS

10085407

THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE...

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WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM.

10085247

REVISED L/FRONT DASH SPEAKER GRILLE

10085244

ALL SUBARU OWNERS WITH 2012MY & 2013MY FACTORY NAVIGATION MAY NOW DOWNLOAD THE LATEST MAPSET DATA FROM NOKIA/NAVTEQ...

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AVAILABLE Q3 2012.

10085184

SUBARU OWNERS OF 2013MY LEGACY OR 2013MY OUTBACK VEHICLES EQUIPPED WITH FACTORY NAVIGATION MANUFACTURED BEFORE THE...

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RUNNING PRODUCTION CHANGE WHICH ADDED AHA RADIO APPLICATION DISPLAY CAPABILITY (VEHICLES PRODUCED BEFORE JANUARY 18, 2013) ARE ELIGIBLE TO UPDATE THEIR NAVIGATION SYSTEM HARDWARE AT A SUBARU DEALER FROM NOW UNTIL THE DECEMBER 31, 2013.

10083796

GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE

10080365

"CUSTOMER SATISFACTION - NAVIGATION SD CARD UPDATE PROGRAM - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPROGRAMMING THE...

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F10 SD CARD NAVIGATION SYSTEM WITH THE LATEST SOFTWARE VERSION."

Transmission

30 bulletins
11014872

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

11005624

This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...

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available.

10234259

6MT Transfer Driven Gear Bearing

10233112

Transmission Cooler Flushing

10232240

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...

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certain CVT solenoid related DTCs as listed.

10202815

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10198765

This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

10187317

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).

10186364

This bulletin announces a design change to the clutch release bearing.

10185062

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10183714

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...

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related DTCs.

10179416

This service information bulletin announces a design change to the clutch release bearing used on the models listed.

10165517

As part of Subarus dedication to customer satisfaction, SOA is announcing an Electric Parking Brake (EPB) Warranty...

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Extension program, which extends the New Car Basic Limited Warranty coverage of the EPB actuator assembly for 2010-2014 Legacy/Outback vehicles with CVT or 5AT Transmission that were sold or leased in the United States.

10165497

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.

10164446

"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"

10164443

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator ssembly. A total of 27,175 U.S. vehicles are affected by this recall.

10163007

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall.

10162886

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall.

10150951

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall. Vehicles equipped with an automatic transmission are not affected by this recall. However, they will be covered under an extended warranty. Details of the extended warranty coverage will be forthcoming.

10150949

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10150926

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall. Vehicles equipped with an automatic transmission are not affected by this recall. However, they will be covered under an extended warranty. Details of the extended warranty coverage will be forthcoming.

10150924

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10125885

CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.

10117538

CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.

10111091

All Models Equipped with CVT Transmissions.

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This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

10111066

Only Models Equipped with TR690 CVT only.

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This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.

10093969

6MT TRANSFER DRIVEN GEAR BEARING - THIS BULLETIN REVIEWS A CHANGE TO THE PART NUMBERS USED FOR THE TRANSFER DRIVEN GEAR...

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BEARINGS.

10093129

SUBARU OF AMERICA, INC.

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HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.

10084141

THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES FOR OPTIMIZATION OF THE TRANSMISSION CONTROL MODULE (TCM).

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THE NEW LOGIC ADDRESSES CUSTOMER CONCERNS OF INCONSISTENT SHIFTING CHARACTERISTICS AND / OR A SLIPPING -TYPE SENSATION WHICH MAY BE EXPERIENCED UNDER MODERATE ACCELERATION AFTER A COLD START BEFORE THE CVT IS UP TO OPERATING TEMPERATURE.

10067835

THIS SERVICE INFORMATION DESCRIBES 2 CORRECTIONS TO THE SERVICE MANUAL DIAGNOSTIC PROCEDURES FOR THE DTCS LISTED ABOVE.

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THE INFORMATION IS ONLY APPLICABLE TO VEHICLES EQUIPPED WITH 5AT TRANSMISSIONS AND RELATES TO DIAGNOSTICS FOR THE LOCK-UP SOLENOID AND SHIFT SOLENOID CIRCUITS. ALL THE AFFECTED SERVICE MANUALS WILL BE REVISED ACCORDINGLY IN THE NEAR FUTURE.

Body & Paint

27 bulletins
11022304

This bulletin provides information on paint codes for vehicles in the 2026 line up.

11005599

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

10240110

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...

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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

10235928

Deletion of Compass Mirror

10235831

Sunroof Does Not Open or Close Properly

10234853

Deletion of Compass Mirror

10233124

Deletion of Compass Mirror

10232861

Water Leak from the Map Light Area

10232550

EyeSight Acceptable Windshield Repair Areas

10232548

Deletion of Compass Mirror

10171105

This bulletin announces availability of new power window switch assemblies.

10163526

"This bulletin announces availability of new power window switch assemblies developed to address the following customer...

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concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"

10155225

This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...

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retention and prevent water intrusion into the converter case.

10139475

Models with Sunroofs only.

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If you encounter a customer complaint of water leaking into the interior of the vehicle from the map light area, the following 2 areas should be inspected closely for a potential source or cause:

10131662

FrontDoorPanel?UPDATE10/5 TO: Parts Managers/Service Managers FROM: Subaru of America, Inc.

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DEPARTMENT: Parts & Service DATE: 10/05/2017 Please disregard the message below. The supplier has determined there was an error in the inspection process and the door panels listed below meet SIA?s specifications. All Parts Claims have been cancelled. We apologize for any inconvenience caused. Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site. These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.

10117544

MODELS WITH SUNROOFS ONLY.

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If you encounter a customer complaint of water leaking into the interior of the vehicle from the map light area, the following 2 areas should be inspected closely for a potential source or cause: * The leak could be caused by water leaking past the sunroof cable mechanism. To remedy the condition, silicone sealer will need to be carefully applied to both of the front end caps. * One or both of the sunroof drain tubes may be kinked or restricted causing water accumulated in the frame assembly to overflow and leak into the interior.

10093709

2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...

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THE FACTORY INSTALLED AUTO-DIMMING MIRROR.

10093384

2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...

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THE FACTORY INSTALLED AUTO-DIMMING MIRROR.

10093207

SUNROOF BINDS: IF YOU ENCOUNTER A CUSTOMER COMPLAINT WHEN OPENING THE SUNROOF (THE GLASS OPENS ABOUT ONE INCH THEN...

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STOPS, MAKES A SQUEAK TYPE SOUND AND/OR OPENS HALFWAY THEN BINDS), THE WEDGE CAP MAY BE OUT OF ALIGNMENT.

10093166

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE INFORMATION CONCERNING ACCEPTABLE WINDSHIELD REPAIR AREAS IN VEHICLES...

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EQUIPPED WITH THE NEW EYESIGHT SYSTEM.

10092091

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE INFORMATION CONCERNING ACCEPTABLE WINDSHIELD REPAIR AREAS IN VEHICLES...

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EQUIPPED WITH THE NEW EYESIGHT SYSTEM.

10092087

"2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...

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THE FACTORY INSTALLED AUTO-DIMMING MIRROR. IN THE EVENT A CUSTOMER REQUIRES A COMPASS FEATURE IN AN AUTO-DIMMING MIRROR, THE FACTORY INSTALLED MIRROR ON SOME TRIM LEVELS MAY BE REPLACED WITH AN AUTO-DIMMING COMPASS MIRROR WITH HOMELINK. THIS MIRROR IS DIFFERENT FROM OUR STANDARD ACCESSORY MIRROR OFFERED FOR 2013 OUTBACK AND LEGACY VEHICLES. PLEASE REFERENCE THE FOLLOWING CHART FOR APPLICABILITY AND PART NUMBERS. INSTALLATION OF THE HOMELINK MIRROR SHOULD BE TREATED AS ANY OTHER ACCESSORY INSTALLATION REQUEST BY THE CUSTOMER AND IS NOT A MATTER FOR WARRANTY."

10084584

2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...

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THE FACTORY INSTALLED AUTO-DIMMING MIRROR. IN THE EVENT A CUSTOMER REQUIRES A COMPASS FEATURE IN AN AUTO-DIMMING MIRROR, THE FACTORY INSTALLED MIRROR ON SOME TRIM LEVELS MAY BE REPLACED WITH AN AUTO-DIMMING COMPASS MIRROR WITH HOMELINK. THIS MIRROR IS DIFFERENT FROM OUR STANDARD ACCESSORY MIRROR OFFERED FOR 2013 OUTBACK AND LEGACY VEHICLES. PLEASE REFERENCE THE FOLLOWING CHART FOR APPLICABILITY AND PART NUMBERS. INSTALLATION OF THE HOMELINK MIRROR SHOULD BE TREATED AS ANY OTHER ACCESSORY INSTALLATION REQUEST BY THE CUSTOMER AND IS NOT A MATTER FOR WARRANTY. WARNING: THERE IS NO ACCESSORY MIRROR THAT CAN BE INSTALLED IN VEHICLES EQUIPPED WITH EYESIGHT. THE OE MIRROR ON AN EYESIGHT VEHICLE SHOULD NOT BE MODIFIED OR EXTENDED.

10084310

DELETION OF COMPASS MIRROR - 2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A...

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COMPASS FEATURE AVAILABLE IN THE FACTORY INSTALLED AUTO-DIMMING MIRROR.

10083636

IF YOU ENCOUNTER A CUSTOMER COMPLAINT THAT WATER IS LEAKING FROM THE MAP LIGHT AREA, IT COULD BE CAUSED BY WATER LEAKING...

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THROUGH THE AREA OF THE SUNROOF CABLE MECHANISM. TO REMEDY THE CONDITION, SILICONE SEALER WILL NEED TO BE APPLIED TO BOTH OF THE FRONT END CAPS AS INDICATED BELOW. REFER TO THE REPAIR PROCEDURE LISTED BELOW.

10080902

THIS SERVICE INFORMATION BULLETIN ANNOUNCES A CHANGE TO THE APPEARANCE OF THE HOOD LATCH AND STRIKER MOUNTING BOLTS.

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THE ORIGINAL BOLTS HAD A BLACK-COLORED FINISH WHILE THE NEW BOLTS ARE SILVER IN COLOR. THERE IS NO CHANGE TO THE SHAPE OR STRENGTH OF THE BOLTS.

10080206

THIS BULLETIN PROVIDES DIAGNOSIS AND REPAIR PROCEDURES TO ADDRESS A CUSTOMER CONCERN OF THE SUNROOF NOT OPENING OR CLOSING PROPERLY.

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IT WILL ALSO ADDRESS A POPPING OR SLAMMING SOUND FROM THE GLASS PANEL WHEN IT LOWERS PRIOR TO RETRACTING. THIS BULLETIN SUPERSEDES TSBS 12-122-10R, 12-124-10R AND 12-135-12.

Brakes

21 bulletins
11023536

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

11021266

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.

11002725

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.

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This information has been developed to reduce unnecessary brake caliper replacement.

10187307

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...

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customer concerns of a squeaking or squealing sound on the models listed above.

10182210

This bulletin announces a change to the internal logic of the ABS / VDC Hydraulic Control Unit

10166898

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.

10165515

Subaru owner letter. As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of...

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an extension to the Basic New Car Limited Warranty for your vehicles Electric Parking Brake Assembly (EPB). As the warrantor of Subaru vehicles in the United States, Subaru of America is implementing an EPB Warranty Extension program which extends warranty coverage for the EPB on the models listed above that were sold or leased in the United States.

10165505

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.

10164185

This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce...

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customer concerns of excessive brake squeal. This new kit eliminates the slotted shim which previously was installed between the rubber-coated outer shim and the brake pad.

10163525

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.

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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

10162997

This bulletin announces a new replacement EPB actuator assembly to address DTC C0251.

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In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.

10141490

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...

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customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).

10139512

This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving.

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The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.

10139494

This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving.

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The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.

10138778

NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.

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This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

10131697

This bulletin announces a new replacement EPB actuator assembly to address DTC C0251.

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In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.

10093869

THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...

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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.

10093651

THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...

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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.

10090421

IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION...

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WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).

10083909

IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION...

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WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).

10059220

SUBARU: SOME WHEEL CLEANERS HAVE ACID, AND ABS WHEEL SENSOR HARNESS RETAINING CLIPS WOULD EITHER BECOME BROKEN OR...

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DEVELOPED CRACKS AND A NEW RETAINING CLIP, WITH POLYPROPLYLENE, WOULD BE USED INSTEAD. MODEL 2010-14 LEGACY, OUTBACK. *PE

Software & Calibration

20 bulletins
11027981

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...

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interface firmware has been updated.

11024858

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

11022309

Subaru of America, Inc.

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will release an OTA to perform a software update to the DCM. This is a preventive OTA.

10235913

Reprogramming file for oil level detection

10234919

Reprogramming File Availability for Oil Level Detection

10233071

Reprogramming File Availability for Oil Level detection

10233067

Reprogramming File Availability for Oil Level detection

10233053

Reprogramming File Availability for Oil Level detection

10171952

This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.

10140561

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

10140453

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

10094350

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.

10094130

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10094127

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10094109

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10093461

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10092867

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10092526

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

10092166

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

10084424

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

Electrical

17 bulletins
11024869

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...

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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

11019953

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...

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Battery Diagnostic tool.

11008283

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...

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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

11006932

This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...

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Module (DCM) is being tested as a dark current/standby current source.

11005614

This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...

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a dark current/standby current source. All models equipped with Telematics except Solterra.

10237234

Takata Front Passenger Airbag Module / Inflator Like for Like Recall

10235277

Takata Front Passenger Airbag Module / Inflator Like for Like Recall

10234868

Electrical Systems Operation & Diagnosis Module

10234841

Event Data Recorder (EDR) Function of Airbag Module

10234289

ECM reprogramming

10233435

Event Data Recorder (EDR) Function of Airbag Module

10202828

This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...

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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

10161827

Subaru of America, Inc.

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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.

10160209

Subaru of America, Inc.

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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.

10160208

New Subaru Safety Recall: WUF-91 Replacement Ignition Switch Recall Subaru of America, Inc.

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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.

10094065

IN APPRECIATION FOR PURCHASING A SUBARU VEHICLE WITH NAVIGATION, SUBARU OF AMERICA, INC.

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(SOA) IS OFFERING OWNERS OF 2013 LEGACY/OUTBACK VEHICLES WITH AHA CAPABILITY A COMPLIMENTARY NAVIGATION SD CARD UPDATE WITH FREE INSTALLATION. THESE OWNERS WILL BE RECEIVING AN EMAIL AND A FOLLOW UP DIRECT MAILER FROM SOA DETAILING THAT OFFER IN EARLY JANUARY 2014. THE PROCEDURE IS VERY STRAIGHTFORWARD. CUSTOMERS WILL NEED TO SCHEDULE AN APPOINTMENT WITH THEIR DEALERSHIP TO SWAP OUT THE NAVI SD CARD LOCATED IN THE SLOT ON THE HEADUNIT, AS THIS PROCEDURE REQUIRES THAT A FUSE BE REMOVED TO PREVENT DAMAGE TO THE HEADUNIT. THE ENTIRE PROCEDURE IS QUICK AND EASY, AT ROUGHLY 20 MINUTES, AND SD CARDS CAN BE AVAILABLE WITHIN 7 DAYS OF PLACING THE ORDER. REFER TO SERVICE BULLETIN: 15‐169‐13 CUSTOMER SATISFACTION NAVIGATION SD CARD UPDATE PROGRAM FOR 2013 LEGACY AND OUTBACK WITH SUBARU STARLINK/AHA FOUND ON STIS.

10080600

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSIS AND DETERMINATION OF NECESSARY PART REPLACEMENT IN THE EVENT ANY OF THE...

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AVCS SLOW RESPONSE OR AVCS SYSTEM FAILURE DTCS LISTED ABOVE ARE FOUND TO BE STORED IN THE ECM MEMORY.

Lighting

16 bulletins
11024867

This bulletin provides information on the load carrying capacity reduced label when a port-installed or...

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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

11012260

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...

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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

10235835

Inspection Procedure for AT Oil Temperature Warning Lamp Flashing

10234265

Reprogramming for Illumination of AT Oil Temperature Warning Lamp

10234262

AT Oil Temperature Warning Lamp Flashing

10232869

Puddle Light Recall

10160219

Owner Notification, Owners will be notified by first class mail on May 10, 2019.

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Owners with a valid email address on file will also be notified by email. Subaru retailers with affected vehicles will receive an affected VIN list from their Zone Office prior to owner notification. Service, Parts, and Claim Instructions Detailed service, parts, and claim information is available in the WUF-91 Product Campaign Bulletin on STIS. A copy of the owner notification is included at the end of the bulletin.

10142827

This bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

10141524

The 2013 MY Outback has a rear seat back protector available as an accessory.

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This seat back protector is used along with a cargo tray to protect the back of the rear seats when cargo is loaded into the cargo area when the rear seats are folded down. When the rear seats are folded up, there is a natural tendency for the seat back protectors to slightly pull away for the rear seat back. This is a natural condition and does not indicate a problem with the installation of the rear seat back protector. If the seat back protector buckles outward from the rear seat back excessively, please make sure the seat back protector is installed properly. A seat back protector that is installed too low on the rear seat back will interfere with a bracket in between the cargo area floor and the rear seats. This interference causes the seat back protector to buckle when the seats are folded upright.

10140499

Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information...

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on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).

10130273

This bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

10093972

AT OIL TEMPERATURE WARNING LAMP FLASHING

10093970

REPROGRAMMING FOR ILLUMINATION OF AT OIL TEMPERATURE WARNING LAMP

10093105

"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.

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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."

10093067

"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.

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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW."

10085143

THE 2013 MY OUTBACK HAS A REAR SEAT BACK PROTECTOR AVAILABLE AS AN ACCESSORY.

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THIS SEAT BACK PROTECTOR IS USED ALONG WITH A CARGO TRAY TO PROTECT THE BACK OF THE REAR SEATS WHEN CARGO IS LOADED INTO THE CARGO AREA WHEN THE REAR SEATS ARE FOLDED DOWN. WHEN THE REAR SEATS ARE FOLDED UP, THERE IS A NATURAL TENDENCY FOR THE SEAT BACK PROTECTORS TO SLIGHTLY PULL AWAY FOR THE REAR SEAT BACK. THIS IS A NATURAL CONDITION AND DOES NOT INDICATE A PROBLEM WITH THE INSTALLATION OF THE REAR SEAT BACK PROTECTOR. IF THE SEAT BACK PROTECTOR BUCKLES OUTWARD FROM THE REAR SEAT BACK EXCESSIVELY, PLEASE MAKE SURE THE SEAT BACK PROTECTOR IS INSTALLED PROPERLY. A SEAT BACK PROTECTOR THAT IS INSTALLED TOO LOW ON THE REAR SEAT BACK WILL INTERFERE WITH A BRACKET IN BETWEEN THE CARGO AREA FLOOR AND THE REAR SEATS. THIS INTERFERENCE CAUSES THE SEAT BACK PROTECTOR TO BUCKLE WHEN THE SEATS ARE FOLDED UPRIGHT.

Steering

13 bulletins
10235888

Steering Column Service Procedure Update

10235887

clarify some claim questions that have been asked regarding the Steering Column recall

10234894

Steering Column Recall

10234893

Steering Column Disengagement

10234892

Subaru Recall Campaign WQI?45: 2013MY Legacy/Outback Steering Column Parts Update

10234891

Update; Subaru Recall Campaign WQI-45: 2013MY Legacy/Outback Steering

10234890

New Subaru Recall Campaign WQI?45: 2013MY Legacy/Outback Steering Column

10192926

This bulletin announces a new steering column assembly designed to address a limited number of customer concerns...

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involving the tilt mechanism portion not staying locked. This condition can only occur during the process of adjusting the steering column?s tilt position if the tilt lever is not pushed up all the way back up when completed. Once the column is fully locked (the tilt lever is pushed all the way up), there is no concern of possible release.

10141541

Subject: WQI?45 2013MY Legacy/Outback Steering Column Service Procedure Update NOTE: The plastic shipping insert...

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(indicated by red arrow below) must be removed prior to installing the new steering column in the vehicle. Page 8 of the campaign bulletin will be revised to include a note specifying removal of this plastic shipping insert. Please refer to STIS for the revised version of the campaign bulletin.

10141528

Subject: Update; Subaru Recall Campaign WQI-45: 2013MY Legacy/Outback Steering Column Owner notification Affected...

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vehicle owners will be notified by first class mail and email today, 5/14/13. There are 5,379 vehicles affected by this recall.

10090492

THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF...

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INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES. REVISED TO SPECIFY H4 MODELS ONLY.

10083894

THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF...

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INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES.

10057514

SUBARU: IN ORDER TO ADDRESS THE CONCERNS OF INCREASED STEERING EFFORT, A DESIGN CHANGE TO THE POWER STEERING PUMP HAS BEEN MADE.

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*JS

Tires & Wheels

10 bulletins
11029347

This Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...

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B2A20 with gen 4 Telematics.

10234902

Tire and Tread Pattern Change

10234846

Pop Sound from Right Rear Wheel Apron Area

10233439

Pop Sound from Right Rear Wheel Apron Area

10233424

Pop Sound from Right Rear Wheel Apron Area

10092164

THIS BULLETIN PROVIDES INFORMATION REGARDING A RUNNING CHANGE TO THE TIRES BEING USED IN PRODUCTION ON 2013MY AND LATER OUTBACK.

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THE ILLUSTRATIONS BELOW ARE PROVIDED FOR REFERENCE.

10091763

POP SOUND FROM RIGHT REAR WHEEL APRON AREA - THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A REPAIR PROCEDURE TO ADDRESS A...

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CUSTOMER CONCERN OF A POP TYPE SOUND COMING FROM THE RIGHT REAR WHEEL APRON AREA.

10085103

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A POP TYPE SOUND COMING...

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FROM THE RIGHT REAR WHEEL APRON AREA. THE SOUND MAY OCCUR OVER BUMPS WHEN A TWISTING MOTION IS INTRODUCED INTO THE VEHICLE CHASSIS AT LOW SPEEDS. AFTER VERIFYING THE CUSTOMERS CONCERN AND PERFORMING THE PROCEDURE, BE SURE TO ROAD TEST THE CAR AGAIN TO CONFIRM THE SOUND HAS BEEN ELIMINATED.

10084266

POP SOUND FROM RIGHT REAR WHEEL APRON AREA - THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A REPAIR PROCEDURE TO ADDRESS A...

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CUSTOMER CONCERN OF A POP TYPE SOUND COMING FROM THE RIGHT REAR WHEEL APRON AREA.

10051619

SUBARU: TIRE RUBBING SOUND FROM RIGHT FRONT.

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THE SOUND WILL ONLY OCCUR WHEN BACKING UP WITH THE WHEELS TURNED TO THE RIGHT A CERTAIN AMOUNT. IT IS CAUSED BY THE RIGHT FRONT TIRE COMING IN CONTACT WITH THE INSIDE CORNER OF THE ACCESSORY SPLASH GUARD.INCLUDING 2010 MY. *JS

HVAC & Climate

7 bulletins
11029329

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11023505

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11021258

"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

11019942

This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...

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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

11018899

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

10209922

This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.

10083886

THIS SERVICE INFORMATION BULLETIN PROVIDES RECOMMENDATIONS TO ADDRESS A CUSTOMER CONCERN OF A CHECK DEVICE ERROR MESSAGE...

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BEING DISPLAYED ON THE SCREEN OF THEIR PANASONIC AUDIO UNIT. THIS CONDITION IS MOST LIKELY TO OCCUR IN WARM CLIMATES AND / OR DURING THE SUMMER MONTHS WHEN CABIN TEMPERATURES CAN EASILY EXCEED 158(F) DURING A HOT SOAK SITUATION.

Fuel System

7 bulletins
11016224

The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.

10219476

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

10198749

This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.

10094062

SUBARU OWNERS OF 2013MY LEGACY OR 2013MY OUTBACK VEHICLES EQUIPPED WITH FACTORY NAVIGATION MANUFACTURED BEFORE THE...

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RUNNING PRODUCTION CHANGE WHICH ADDED AHA RADIO APPLICATION DISPLAY CAPABILITY (VEHICLES PRODUCED BEFORE JANUARY 18, 2013) ARE ELIGIBLE TO UPDATE THEIR NAVIGATION SYSTEM HARDWARE (HEAD UNIT) AT A SUBARU RETAILER FROM NOW UNTIL THE MARCH 31, 2014. THIS UPDATE WILL PERMIT ACCESS TO AHA RADIO CONTENT ON THE CUSTOMERS NAVIGATION SCREEN, WHICH IS AN INTERNET‐BASED APPLICATION TO THEIR FAVORITE CONTENT ON THE WEB THAT CAN BE ORGANIZED INTO PERSONALIZED, LIVE, ON‐DEMAND STATIONS THAT CAN BE TAKEN WITH YOU WHEREVER YOU GO THROUGH A SMARTPHONE APPLICATION. WHEN PAIRED WITH A SMARTPHONE EQUIPPED WITH THE AHA RADIO APPLICATION INSTALLED ON IT, THE AHA RADIO APPLICATION CONTENT MAY BE ACCESSED USING AN INTEGRATED INTERFACE IN THE SUBARU UPDATED NAVIGATION SYSTEM. NOTE: ONLY ANDROID OS AND IOS (APPLE) SMARTPHONE DEVICES ARE SUPPORTED IN THIS PROGRAM. AHA IS NOT COMPATIBLE WITH BLACKBERRY OR WINDOWS PHONES.

10085183

THIS ANNOUNCEMENT RELATES TO SPECIFIC 2013 OUTBACK 2.5I LIMITED FEDERAL SPECIFICATION MODELS (DDF) THAT INCLUDE THE...

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SPECIAL APPEARANCE PACKAGE (OPTION 23/35) AND ARE EITHER CRYSTAL BLACK (CB2) OR SATIN WHITE PEARL (SP2) IN COLOR WHICH HAVE BEEN IDENTIFIED AS HAVING A PZEV BADGE INCORRECTLY INSTALLED ON THE REAR GATE. THESE SPECIFIC VEHICLES ARE FEDERAL SPECIFICATION FOR EMISSIONS AND NOT PZEV. THIS IS STRICTLY A BADGE-RELATED EXCEPTION AND DOES NOT AFFECT ANY OTHER ASPECTS OF THE VEHICLE. ALL OTHER VEHICLE LABELING AND INVOICING IS CORRECT. ALTHOUGH WE HAVE LIMITED THIS SITUATION, SOME OF THE AFFECTED VEHICLES HAVE AND WILL MAKE IT THROUGH TO THE ALLOCATED DEALER.

10085182

THIS BULLETIN OUTLINES A PROCEDURE FOR REMOVAL OF THE PZEV BADGING WHICH WAS INADVERTENTLY INSTALLED ON THE REAR GATE OF...

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1,766 FED EMISSION SPECIFICATION VEHICLES. THE OTHER EMISSION LABELING ON THESE VEHICLES IS CORRECT. OWNERS OF VEHICLES WHICH HAVE ALREADY BEEN RETAILED WILL BE RECEIVING A NOTIFICATION LETTER REQUESTING THEY RETURN TO THEIR SUBARU DEALER FOR REMOVAL OF THE PZEV BADGING.

10054221

SUBARU: THE FORMATION OF MOISTURE AND/OR CONDENSATION, INSIDE OF REAR COMBINATION AND HEADLAMPS, IS TEMPORARY, AND...

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WILL EVAPORATE WHEN TEMPERATURE RISES INSIDE LAMPS. MODEL ALL. NO YEARS LISTED. *PE

Air Bags & Safety

5 bulletins
10173127

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10171089

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10163000

This bulletin provides clearer steps for completing the Occupant Detection System (ODS) rezeroing (system calibration)...

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procedure along with a revised diagnostic chart for DTC B1650 (ODS Failure).

10154207

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10085141

"NOTE: THE AIRBAG SYSTEMS USED ON PREVIOUS AND CURRENT WRX, STI AND TRIBECA MODELS ARE NOT EQUIPPED WITH EDR FUNCTIONALITY.

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THIS BULLETIN PROVIDES INFORMATION REGARDING EVENT DATA RECORDER (EDR) FUNCTIONALITY WHICH HAS BEEN INCORPORATED INTO THE AIRBAG SYSTEM. THE FUNCTION OF THE EDR IS BEST EXPLAINED USING THE FOLLOWING STATEMENTS FOUND IN THE VEHICLE OWNERS MANUAL: THIS VEHICLE IS EQUIPPED WITH AN EVENT DATA RECORDER (EDR). THE MAIN PURPOSE OF AN EDR IS TO RECORD, IN CERTAIN CRASH OR NEAR CRASH-LIKE SITUATIONS SUCH AS AN AIRBAG DEPLOYMENT OR HITTING A ROAD OBSTACLE, DATA THAT WILL ASSIST IN THE UNDERSTANDING HOW A VEHICLES SYSTEMS PERFORMED. THE EDR IS DESIGNED TO RECORD DATA RELATED TO VEHICLE DYNAMICS AND SAFETY SYSTEMS FOR A SHORT PERIOD OF TIME, TYPICALLY 30 SECONDS OR LESS."

Hybrid & EV

4 bulletins
11024857

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory.

11023500

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory wjhich must be tested and reported every 30 days.

11008280

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

10233447

Improper PZEV Badging On Rear Gate

Suspension

2 bulletins
11008259

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...

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unnecessary bushing replacement.

11005593

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.