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2023 Subaru Legacy TSBs

275 Technical Service Bulletins across 16 categories

Other

45 bulletins
11029333

This announcement provides information for the WRB-26 DCM replacement and CCU initialization.

11027983

This Bulletin provides information on the availability of a new auxiliary USB terminal designed to resolve intermittent...

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connectivity issues when connected via the USB port.

11027073

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11025788

This bulletin announces a design change to the driver front lower seat cushion cover, addressing cases of tearing at the...

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bottom corner of the cushion in vehicles equipped with a thigh extension.

11024863

Subaru tech tips newsletter article locator.

11024859

Subaru tech tips newsletter article locator.

11023524

This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...

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202 and / or 204 may occur preventing the process from completing successfully.

11022331

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

11022319

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11021262

This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...

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vehicle's production.

11021246

This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.

11019944

This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...

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B-Pillar area.

11019932

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11018909

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11018906

This bulletin announces the design change made to the Washer Tank.

11016234

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...

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retailers of the SOA321152 and SOA321153 Terminal Test Kits.

11016172

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

11012268

This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the models...

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listed.

11009701

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

11008279

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11008268

This Bulletin provides the printable target chart needed to perform the wide angle mono camera adjustment procedure for...

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the EyeSight system.

11006935

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure for 2025MY vehicles.

11006934

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11006931

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11002728

This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.

10252492

This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...

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2 Telematics systems remote access features.

10252491

This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription...

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process.

10248186

Inhibitor Switch Replacement tool will be automatically shipped to each retailer.

10244910

This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...

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B-Pillar area.

10244903

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

10241801

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10238441

This Bulletin provides the printable target chart needed to perform the wide angle mono camera adjustment procedure for...

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the EyeSight system.

10237272

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10235287

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10233445

If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.

10233119

Oil Filler Cap Gasket Coming Unseated

10232894

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...

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whichever comes first.

10232549

ETC (Electronic Toll Collection) Device Mounting Guidelines

10232535

Replacement Key and Immobilizer Info

10232237

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

10231291

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10228780

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10225766

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10225762

This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.

10222365

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

Pre-Delivery & Maintenance

42 bulletins
11029335

In the interest of customer satisfaction, Subaru of America, Inc.

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(Subaru) is initiating a service program for certain 2023-2024 model year Legacy and Outback vehicles equipped with certain DCMs.

11029334

This announcement provides information for the WRB-26 DCM replacement and CCU initialization service campaign -...

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completion and parts ordering.

11027986

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

11027977

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs on the vehicles listed.

11027103

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs on models listed.

11027083

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...

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(Immobilizer Key Collation Diagnosis).

11025796

Subaru service article locator.

11025789

Subaru service article locator.

11024855

This announcement notifies Subaru retailers that certain 23MY and 24MY Legacy and Outback customers are receiving a...

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pop-up message whenever they start their vehicle making them aware that their connected vehicle services are not currently functioning.

11023503

In the interest of customer satisfaction, Subaru of America, Inc.

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(Subaru) is initiating this service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK InVehicle Technology.

11022305

Subaru Service Technical Support Newsletter special edition.

11019951

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs on the models listed.

11019943

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...

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center.

11017466

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11016207

This Service Information Bulletin details a new procedure for conducting a CommCheck on vehicles equipped with a GEN...

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3/GEN 3+ DCM.

11016205

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11014852

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

11013530

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...

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February.

11009685

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11008282

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11005609

This announcement provides information on Takata Recall Escalated Towing Program.

11005595

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10253995

In the interest of customer satisfaction, Subaru of America, Inc.

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(Subaru) is initiating this service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK InVehicle Technology. As a result of 3G network no longer being available, the DCM may not connect to 4G VoLTE for voice calls and the call will fail.

10249608

Subaru of America, Inc.

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(Subaru) has initiated a safety recall for certain 2021 model year Crosstrek vehicles, certain 2022 model year Forester, and certain 2021-2023 model year Legacy and Outback vehicles.

10249606

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10249591

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs.

10248196

Subaru of America, Inc.

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(Subaru) has initiated a safety recall for certain 2021 model year Crosstrek vehicles, certain 2022 model year Forester, and certain 2021-2023 model year Legacy and Outback vehicles.

10246089

Subaru of America, Inc.

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(Subaru) has initiated a safety recall for certain 2021 model year Crosstrek vehicles, certain 2022 model year Forester, and certain 2021-2023 model year Legacy and Outback vehicles.

10246080

Safety Recall Propeller Shaft Center Brace Mounting Surfaces.

10246079

Subaru of America, Inc.

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(Subaru) has initiated a safety recall for certain 2023 model year Outback, Legacy, Ascent and Impreza vehicles. Please be advised that the parts for this recall are now available.

10243397

Subaru of America, Inc.

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(Subaru) has initiated a safety recall for certain 2023 model year Outback, Legacy, Ascent and Impreza vehicles.

10243393

This Service Information Bulletin announces the repair procedure developed to address rattle-type sounds heard from the...

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left and/or right B-Pillar area.

10238472

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs.

10238440

This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...

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turns during acceleration.

10235285

This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...

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concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

10232239

This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational...

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concerns of the Gen 2 Telematics systems remote access features.

10232236

This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the...

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use of OBD-II port connected devices.

10228796

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs.

10228781

In the interest of customer satisfaction, Subaru of America, Inc.

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(Subaru) is initiating this service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK InVehicle Technology.

10226869

In the interest of customer satisfaction, Subaru of America, Inc.

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(Subaru) has initiated a service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK In-Vehicle Technology. (WRI-22)

10225770

In the interest of customer satisfaction, Subaru of America, Inc.

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(Subaru) is initiating this service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK InVehicle Technology.

10225758

In the interest of customer satisfaction, Subaru of America, Inc.

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(Subaru) is initiating a service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK In-Vehicle Technology.

Engine

41 bulletins
11027982

This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

11027090

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11027081

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...

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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

11025790

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...

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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

11024864

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...

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(RES) system being the only non-functioning feature with telematics.

11022313

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11022297

This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM) to address the...

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following Diagnostic Trouble Code (DTC): P062F - Internal Control Module EEPROM Error.

11021259

This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM).

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This logic was developed to address the following Diagnostic Trouble Code (DTC): P062F - Internal Control Module EEPROM Error.

11018915

This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM).

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This logic was developed to address the following Diagnostic Trouble Code (DTC): P062F - Internal Control Module EEPROM Error. If DTC P062F is detected by the ECM, perform the reprogramming procedure outlined in this bulletin.

11018914

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11017452

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...

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engines.

11017438

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11017437

"This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...

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Codes (DTCs) detected by the Engine Control Module: P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2"

11016215

This Bulletin announces the Service Manual Correction for the diagnostic procedures to be followed when performing...

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diagnostic repairs for diagnostic trouble codes (DTCs) P26A6 (Engine Coolant Bypass Valve A Position Sensor Circuit Low) and P26A7 (Engine Coolant Bypass Valve A Position Sensor Circuit High). Refer to the service procedures in this bulletin when performing diagnosis on DTCs P26A6 and P26A7. This correction will be applied the Service Manual in the future.

11016177

This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM).

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This logic was developed to address the following Diagnostic Trouble Code (DTC): P062F - Internal Control Module EEPROM Error.

11014865

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11014859

This bulletin announces the design change made to the exhaust manifold flange nuts.

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The material has been changed from a medium carbon steel to stainless steel.

11014858

This bulletin announces the design change made to the exhaust manifold flange nuts.

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The material has been changed from a medium carbon steel to stainless steel.

11014854

This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address...

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concerns of the starter motor not operating.

11013504

"This bulletin announces availability of the new TR580 control valve and connector cover developed to address cases of...

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the following DTCs detected by the Transmission Control Module (TCM): P2721: Pressure Control Solenoid D Control Circuit High P2763: Torque Converter Clutch Pressure Control Solenoid Control Circuit High P0974: Shift Solenoid A Control Circuit High P0977: Shift Solenoid B Control Circuit High"

11012265

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11009700

"This bulletin announces the availability of new reprogramming files developed to address the following three symptoms.

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SYMPTOM #1: After the EyeSight camera has been exposed to high humidity/temperature conditions without any operation, the cooling fans become inoperable and DTC B28C7 (Fan Motor RPM) is detected by the EyeSight Stereo Camera Assembly. SYMPTOM #2: The EyeSight system enters into a temporary halt mode with an E5 halt code detected by the EyeSight Stereo Camera Assembly. SYMPTOM #3: DTC B28A6 (Internal Stereo Camera Communication 1) is detected by the EyeSight Stereo Camera Assembly. SYMPTOM #3: DTC B28A6 (Internal Stereo Camera Communication 1) is detected by the EyeSight Stereo Camera Assembly"

11008281

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...

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on FA and FB type engines.

11008267

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

11008258

This bulletin announces the availability of new oxygen sensors developed to address Diagnostic Trouble Codes (DTCs)...

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detected by the Engine Control Module.

11005617

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11005608

This thermo control valve video contains information on the replacement of thermo control valve.

11005594

This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address...

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concerns of the starter motor not operating.

11000830

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...

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(RES) system being the only non-functioning feature with telematics.

11000822

This bulletin announces the availability of new reprogramming files developed to address DTC B28C7 (EyeSight Fan Motor...

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RPM), E5 (halt code deected by EyeSight Stereo Camera), and B28A6 (Internal Stereo Camera Communication 1).

10253953

This bulletin announces the availability of new reprogramming files developed to address cases of DTC P0890 (TCM Power...

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Relay Sense Circuit Low) detected by the Engine Control Module (ECM).

10252460

This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM).

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This will address cases of DTC P04AE for the EVAP purge control valve stuck open.

10251094

This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from...

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half-throttle.

10249595

"This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy...

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engine DTCs."

10246135

This bulletin the announces availability of new reprogramming files for the Engine Control Module (ECM) developed to...

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address cases of DTC P04AE (EVAP System Purge Control Valve B Performance / Stuck Open).

10246083

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...

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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

10244906

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...

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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.

10241846

This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when...

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diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

10240115

This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to...

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address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

10238438

This Service Information Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

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All Gen2 and Gen3 Telematics Equipped Models.

10231312

Engine Surging/Jolting During Accelerator Release.

Infotainment

40 bulletins
11027996

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11025785

This bulletin announces reprogramming file that provides a software update installation procedure to optimize the new...

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Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11024866

This Service Bulletin is to inform you of a procedure to restore CP1.5s normal operation by initializing the head unit.

11024853

This bulletin announces reprogramming file availability and provides a software update installation procedure to...

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optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11024847

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and...

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Navigation system utilized in the models listed.

11023518

This OTA is an software update to provide audio improvements for the models listed.

11023507

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11016227

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11016206

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

11013525

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11013519

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11010925

This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.

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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

11010911

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11010908

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and...

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Navigation system utilized in the models listed.

11009689

This bulletin following information announces reprogramming file availability and provides a software update...

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installation procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11008276

The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.

11005620

This bulletin announces reprogramming file availability and provides a software update installation procedure to...

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optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11005615

This announcement provides information for retailers to install the latest infotainment system software for Denso CP...

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1.5.

11002730

This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.

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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

11002729

This bulletin announces reprogramming file availability and provides a software update installation procedure to...

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optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

10253962

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and...

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Navigation system utilized in the models listed.

10252494

This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with...

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2023MY, allowing access to valet mode through the head unit.

10251104

This bulletin announces updated reprogramming files available to optimize the new Gen 4.5 Denso CP1.5 Audio and...

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Navigation head units.

10248204

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

10248202

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and...

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Navigation system utilized in the models listed.

10244908

This Service Information Bulletin is to inform you of the diagnosis procedure of the CP1/ CP1.5 Infotainment System when...

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DTC B2256 is detected.

10243364

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

10240113

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10238458

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and...

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Navigation system utilized in the models listed.

10237302

To improve our customers experience with software updates, bug fixes and performance enhancements, we are launching our...

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first Head Unit FOTA to eligible customers who are subscribed to STARLINK Safety Plus.

10235314

Reprogramming File Availability for Optimization of Gen 4.5 Denso CP1.5 Infotainment Systems

10233917

This Service Information Bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center...

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Information Display (CID) LOWER 7-inch display screen flashing, not responding to touch inputs and / or shutting off intermittently.

10233907

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10233899

USB Map Data Update Procedure for Denso Gen 4 Navigation Equipped System.

10233871

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

10232231

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

10228798

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

10228788

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

10226876

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

10226863

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency while addressin customer concerns.

Electrical

26 bulletins
11025781

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

11024869

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...

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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

11022303

This bulletin announces the availability of reprogramming files for the HYDRAULIC UNIT ASSEMBLY(VDC).

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This logic was developed to address the following Diagnostic Trouble Code (DTC): C1411 ELECTRICAL CONTROL MODULE. If DTC C1411 is detected with a 30A2 failure detail code by the VDC perform the reprogramming procedure outlined.

11019953

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...

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Battery Diagnostic tool.

11008283

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...

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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

11006932

This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...

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Module (DCM) is being tested as a dark current/standby current source.

11005614

This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...

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a dark current/standby current source. All models equipped with Telematics except Solterra.

11005597

"This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified."

11005590

This Service Information Bulletin announces the new control module software reprogramming procedures.

11000828

This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...

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Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).

10252553

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

10252549

"This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.

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This battery has higher capacity and is slightly larger in dimension."

10252531

"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.

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These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers. "

10251106

This bulletin announces the availability of new reprogramming files for the Data Communications Module (DCM).

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Customers with an active subscription will receive these files via OTA; to provide the best possible experience from the Telematics system.

10251097

Do to non-applicable software located within the data communication module (DCM), Subaru of America, Inc.

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(Subaru) will initiate a service program for certain 2023 model year Legacy and Outback vehicles equipped with STARLINK. Because 3G networks are no longer available in the U.S., calls will fail as they attempt to connect as a result of non-connection to 4G VoLTE.

10248209

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

10244895

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

10241818

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

10238452

This Service Information Bulletin announces the new control module software reprogramming procedures.

10237298

This Service Information Bulletin announces the new control module software reprogramming procedures for 2022MY and...

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later BRZ models.

10237284

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

10234841

Event Data Recorder (EDR) Function of Airbag Module

10233867

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

10231296

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

10228777

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

10226858

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

Transmission

17 bulletins
11024865

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11023498

This Bulletin announces the release of a new diagnostic assistance application for TR690 CVT-equipped vehicles.

11013551

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11012257

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11012253

"This bulletin announces availability of new reprogramming files developed to address the two symptoms described below:...

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SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. NOTE: Both of these symptoms are not related with a fault code. The new files contain enhanced software optimizing input clutch application along with enhanced hydraulic pressure control during braking/deceleration."

11010910

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11009694

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11008264

This bulletin announces availability of new reprogramming files for the Transmission Control Module (TCM) developed to...

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address cases of DTC P2797 (Electrical/Auxiliary Transmission Fluid Pump A Performance/Stuck Off).

11006941

This bulletin announces availability of new reprogramming files for the Transmission Control Module (TCM) developed to...

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address cases of DTC P2797 (Electrical/Auxiliary Transmission Fluid Pump A Performance/Stuck Off).

11005624

This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...

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available.

10248187

This bulletin announces availability of new reprogramming files for the Transmission Control Module (TCM) developed to...

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address cases of DTC P2797 (Electrical/Auxiliary Transmission Fluid Pump A Performance/Stuck Off).

10246131

This bulletin announces availability of new reprogramming files for the Transmission Control Module (TCM) developed to...

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address cases of DTC P2797 (Electrical/Auxiliary Transmission Fluid Pump A Performance/Stuck Off).

10238456

This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...

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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

10235289

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...

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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

10234259

6MT Transfer Driven Gear Bearing

10231299

This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...

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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

10226904

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...

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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

Body & Paint

13 bulletins
11025791

This Bulletin announces a new diagnostic procedure for addressing NVH (Noise, Vibration, and Harshness) originating from...

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the roof area.

11022304

This bulletin provides information on paint codes for vehicles in the 2026 line up.

11017461

This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...

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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.

11017459

This bulletin announces a design change to the hood lock switch portion of the hood lock assembly.

11016175

This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...

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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.

11014867

This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...

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response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.

11013515

This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...

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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.

11005599

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

10252539

This bulletin announces the design change made to the cowl panel.

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The change was made to address a small number of cases where the rubber sealing portion becomes separated.

10252490

Subaru of America, Inc.

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(Subaru) has initiated a safety recall for certain 2021 model year Crosstrek vehicles, certain 2022 model year Forester, and certain 2021-2023 model year Legacy and Outback vehicles. This recall may contain an inhibitor switch that was manufactured with an insufficient weld between the switch stator and cover allowing water intrusion.

10240110

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...

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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

10234845

If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding,...

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it may be crystallized salt.

10232550

EyeSight Acceptable Windshield Repair Areas

Brakes

11 bulletins
11029338

This bulletin announces the availability of new reprogramming files developed to address cases of DTC C1C40 being...

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detected by the Electronic Brake Booster (EBB) in addition to Failure Detail Code 30A2 stored within the Freeze Frame Data (FFD).

11021255

This bulletin announces the availability of new reprogramming files developed to address cases of DTC C1C40 being...

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detected by the Electronic Brake Booster (EBB) in addition to Failure Detail Code 30A2 stored within the Freeze Frame Data (FFD).

11018913

This bulletin announces the availability of new reprogramming files developed to address cases of DTC C1C40 being...

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detected by the Electronic Brake Booster (EBB) in addition to Failure Detail Code 30A2 stored within the Freeze Frame Data (FFD).

11014871

This bulletin announces a design change made to the front brake pads developed to reduce any brake pulsation and/or...

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vibration felt during brake operation.

11010932

"This bulletin announces availability of new reprogramming files developed to address the two symptoms described below:...

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SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. NOTE: Both of these symptoms are not related with a fault code."

11010916

This bulletin announces a design change made to the front brake pads developed to reduce any brake pulsation and/or...

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vibration felt during brake operation.

11009699

This bulletin announces availability of new reprogramming files developed to address symptoms which a jerk or judder...

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sensation can be felt from the powertrain during braking with air conditioning on, or a shudder felt from the powertrain along with a screeching type of sound.

11008277

This bulletin announces availability of new reprogramming files developed to address the two symptoms, a jerk or judder...

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sensation felt from the powertrain during braking with the air conditioning on, or a shudder is felt from the powertrain along with a screeching type of sound.

11008265

This bulletin announces availability of new reprogramming files developed to address of a a jerk or judder sensation...

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felt from the powertrain during braking with air conditioning on, or a shudder felt from the powertrain along with a screeching type of sound.

11006933

This bulletin announces a design change made to the front brake pads developed to reduce any brake pulsation and/or...

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vibration felt during brake operation.

11002725

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.

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This information has been developed to reduce unnecessary brake caliper replacement.

HVAC & Climate

10 bulletins
11029329

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11024856

This bulletin announces the availability of new seat ventilation blower units which have been redesigned to address some...

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cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.

11023508

This bulletin announces the availability of new seat ventilation blower units.

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This update is set to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.

11023505

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11021265

This bulletin announces the availability of new seat ventilation blower units.

11021258

"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

11019942

This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...

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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

11018899

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

11013514

"This bulletin announces the design change made to the Center Information Display (CID) assemblies developed to address the following symptoms.

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1. Illumination malfunction of the adjustment knobs and/or buttons (no illumination or flash/ flicker). 2. False response when adjusting the blower speed (touch sensing alignment). "

10246109

This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.

Fuel System

10 bulletins
11027978

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

11016224

The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.

11016180

This bulletin announces availability of new combination meter reprogramming files developed to address cases of...

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inaccurate fuel economy displayed on the Center Information Display (CID).

11014875

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

11012266

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

11006940

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

11000812

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

10246138

This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or...

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fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF.

10241843

This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or...

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fluttering sounds coming from the undercarriage during acceleration caused by crackingin the EPF.

10240109

This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or...

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fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF.

Software & Calibration

9 bulletins
11027981

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...

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interface firmware has been updated.

11024858

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

11022309

Subaru of America, Inc.

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will release an OTA to perform a software update to the DCM. This is a preventive OTA.

11022302

This bulletin announces the availability of reprogramming files designed to improve the functionality of the Keyless...

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Access Control Unit.

10253976

This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5,...

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B28A6 and or DTC B28C7 is detected by the EyeSight Stereo Camera assembly.

10252456

"This bulletin announces the availability of new reprogramming files developed to address the following three symptoms:...

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EyeSight camera cooling fans becomes inoperable with DTC B28C7; EyeSight system enters temporary halt mode; Internal Stereo Camera Communication detected. "

10246129

This bulletin announces the availability of new reprogramming files for the DCM.

10225764

This is to provide both new and updated information on the 2023 Legacy and 2023 Outback Warranty Compliance Campaign...

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notice that was posted to Subarunet on September 26 and the initial Service Campaign notice WRI-22 posted on October 12.

10225757

2023 Legacy / 2023 Outback DCM Unit Service Campaign WRI-22.

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An update on the 2023 Legacy and 2023 Outback Warranty Compliance Campaign notice that was posted to Subarunet on September 26.

Suspension

4 bulletins
11027984

This bulletin announces design changes to the front stabilizer link to address concerns about boot cracking, which can...

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allow grease to escape.

11008259

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...

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unnecessary bushing replacement.

11005593

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

10237291

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center...

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retaining nut area of the front strut mounts.

Hybrid & EV

3 bulletins
11024857

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory.

11023500

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory wjhich must be tested and reported every 30 days.

11008280

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

Lighting

2 bulletins
11024867

This bulletin provides information on the load carrying capacity reduced label when a port-installed or...

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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

11012260

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...

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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

Tires & Wheels

1 bulletin
11029347

This Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...

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B2A20 with gen 4 Telematics.

Air Bags & Safety

1 bulletin
11022298

This Bulletin announces the availability of a new part Extender Belt.

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This is for customers who find it necessary to increase the length of their seat belt.