2020 Subaru Legacy TSBs
545 Technical Service Bulletins across 17 categories
Categories
Engine
97 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...
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(RES) system being the only non-functioning feature with telematics.
Subaru of America, Inc.
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(Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
"This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...
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Codes (DTCs) detected by the Engine Control Module: P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2"
This Bulletin announces the Service Manual Correction for the diagnostic procedures to be followed when performing...
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diagnostic repairs for diagnostic trouble codes (DTCs) P26A6 (Engine Coolant Bypass Valve A Position Sensor Circuit Low) and P26A7 (Engine Coolant Bypass Valve A Position Sensor Circuit High). Refer to the service procedures in this bulletin when performing diagnosis on DTCs P26A6 and P26A7. This correction will be applied the Service Manual in the future.
"This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy...
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the following DTCs: P0016: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A P0017: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor B P0018: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor A P0019: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor B P0087: Fuel Rail/System Pressure Too Low Bank 1 These files contain enhanced logic for the self-diagnosis program of the ECM and to optimize stabilization of fuel pressure. "
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the design change made to the exhaust manifold flange nuts.
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The material has been changed from a medium carbon steel to stainless steel.
This bulletin announces the design change made to the exhaust manifold flange nuts.
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The material has been changed from a medium carbon steel to stainless steel.
This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address...
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concerns of the starter motor not operating.
"This bulletin announces availability of the new TR580 control valve and connector cover developed to address cases of...
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the following DTCs detected by the Transmission Control Module (TCM): P2721: Pressure Control Solenoid D Control Circuit High P2763: Torque Converter Clutch Pressure Control Solenoid Control Circuit High P0974: Shift Solenoid A Control Circuit High P0977: Shift Solenoid B Control Circuit High"
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This bulletin announces the availability of new oxygen sensors developed to address Diagnostic Trouble Codes (DTCs)...
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detected by the Engine Control Module.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This thermo control valve video contains information on the replacement of thermo control valve.
This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address...
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concerns of the starter motor not operating.
"This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy...
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the following DTCs: P0016, P0017, P0018, P0019, P0087."
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...
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(RES) system being the only non-functioning feature with telematics.
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This bulletin announces the availability of new reprogramming files developed to address cases of DTC P0890 (TCM Power...
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Relay Sense Circuit Low) detected by the Engine Control Module (ECM).
This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed.
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The coverage will be extended to (15) fifteen years / 150,000 miles.
This bulletin announces availability of a new thermo control valve assembly.
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The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.
This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from...
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half-throttle.
This bulletin the announces availability of new reprogramming files for the Engine Control Module (ECM) developed to...
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address cases of DTC P04AE (EVAP System Purge Control Valve B Performance / Stuck Open).
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
Subaru of America, Inc.
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(Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when...
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diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to...
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address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This Service Information Bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level...
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switch area.
This Service Information Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
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All Gen2 and Gen3 Telematics Equipped Models.
This bulletin announces availability of a new thermo control valve assembly.
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer...
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concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
Subaru of America, Inc.
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(Subaru) has initiated this safety and emissions Recall for certain 2019 -2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM) developed to...
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remedy DTCs.
Engine Surging/Jolting During Accelerator Release.
This bulletin announces availability of reprogramming files developed for the Engine Control Module (ECM) to optimize...
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the fuel injection systems fuel spray pattern and engine block heater detection.
Subaru of America, Inc.
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(Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
"Subaru of America, Inc.
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(Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break."
Subaru of America, Inc.
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(Subaru) has initiated this safety and emissions Recall for certain 2019 -2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
Subaru of America, Inc.
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(Subaru) has initiated this safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020-2021 model year turbo Legacy vehicles, and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin announces availability of a new thermo control valve assembly.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
Subaru of America, Inc.
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(Subaru) is initiating this safety and emissions Recall for certain 2019-2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break. Updates of Affected Vehicles and Owner Notification).
"Subaru of America, Inc.
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(Subaru) is initiating this safety and emissions recall for certain 2020-2021 model year turbo Legacy vehicles and 2020-2021 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break. (New recall WRK22 will cover 182 pre-production vehicles not already included in the WRK21 recall initiated in December 2021. These additional 182 vehicles will require the same repair. Background)."
Subaru of America, Inc.
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(Subaru) is initiating a new safety and emissions Recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area.
This bulletin announces availability of a new thermo control valve assembly.
Remote engine start system troubleshooting guide.
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
Subaru of America, Inc.
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(Subaru) is initiating a new safety and emissions recall for certain 2019 - 2020 model year Ascent vehicles, 2020 model year turbo Legacy vehicles, and 2020 model year turbo Outback vehicles in which the Continuously Variable Transmission (CVT) chain may slip and/or break.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This Service Information Bulletin involves DTC U0254 Lost Communication with Remote Control Module.
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The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
UPDATE: WRG-21 Fuel Pump Impeller Failure Safety Recall Owner Notification.
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(2020 MY Legacy and Outback Turbo models).
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2020 MY Ascent, 2018-2019 MY BRZ, 2018 MY Forester (Turbo), 2018-2020 MY Impreza, 2018-2020 MY Legacy, 2018-2020 MY Outback, and 2018-2019 MY WRX vehicles in which the fuel pump may become inoperative.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin announces a design change made to the TPMS valve assemblies.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support...
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Assembly Kit #J-50135-A.
This bulletin announces availability of reprogramming files for the Engine Control Module (ECM).
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard...
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starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown...
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in Freeze-Frame Data acquired during Engine diagnosis.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. In some vehicles, the current software may cause the sub learning value control to operate improperly during the wake-up mode of the ECM. This could cause repeated erroneous learning of the accelerator position which can result in the disabling of the VDC function. When the VDC function is disabled, EyeSight, Reverse Automatic Braking (RAB), and Electronic Parking Brake (EPB) auto release functions are disabled by the VDC fail signal causing the VDC, EyeSight, RAB and EPB warning lamps to illuminate. This program affects approximately 115,729 vehicles.
"In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. In some vehicles, the current software may cause the sub learning value control to operate improperly during the wake-up mode of the ECM. This could cause repeated erroneous learning of the accelerator position which can result in the disabling of the VDC function. When the VDC function is disabled, EyeSight, Reverse Automatic Braking (RAB), and Electronic Parking Brake (EPB) auto release functions are disabled by the VDC fail signal causing the VDC, EyeSight, RAB and EPB warning lamps to illuminate. This program affects approximately 115,729 vehicles."
This Service Information Bulletin involves DTC U0254 Lost Communication with Remote Control Module.
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The DTC will be stored in memory when performing an all systems DTC check on vehicles equipped with the Genuine Subaru accessory Remote Engine Starter (RES) p.n. H001SAN000 or H001SAN100.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
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In most cases involving this DTC, the following scenario(s) occur: When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."
This Service Information Bulletin provides the procedure for programming the RES fobs used with the H001SAN100 Remote...
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Engine Starter accessory installed on (turn) Key Start -equipped vehicles. Use this procedure whenever programming (or re-programming) a fob is needed.
This Service Information Bulletin provides the procedures for programing the RES fobs used with the H001SAN100 Remote...
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Engine Starter accessory installed on (turn) Key Start-equipped vehicles. Use this procedure whenever programming (or re-programming) a fob is needed.
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
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In most cases involving this DTC, the following scenario(s) occur: When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
Other
83 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin announces a design change to the driver front lower seat cushion cover, addressing cases of tearing at the...
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bottom corner of the cushion in vehicles equipped with a thigh extension.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...
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B-Pillar area.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This bulletin announces the design change made to the Washer Tank.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the models...
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listed.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
Owner Contact and Vehicle Disclosure Form.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics systems remote access features.
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription...
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process.
OTA version of RC 2304 Announcement
This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...
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B-Pillar area.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.
"This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats."
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...
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B-Pillar area.
If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.
Oil Filler Cap Gasket Coming Unseated
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
ETC (Electronic Toll Collection) Device Mounting Guidelines
Replacement Key and Immobilizer Info
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
The purpose of this communication is to assist retailers with questions or concerns regarding the OTC 16-3880X...
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videoscopes, including repairs and replacement procedures.
WRK-21 rental pre-authorization.
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-2022...
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Subaru vehicles.
This bulletin announces tentative Subaru Select Monitor procedure information to follow when replacing and/or diagnosing...
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combination meters.
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.
This bulletin provides a repair procedure for R152 type rear differentials.
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-22...
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Legacy and Outback.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-22...
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Legacy and Outback.
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin announces additional information for the Subaru STARLINK Owners Manual for models equipped with Denso CP1...
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Gen 4 systems.
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port...
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connected devices.
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the 2020-22...
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Legacy and Outback
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.
This bulletin announces a change to the mat located in the inside tray of the center console box lid to address concerns...
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of shrinking and deformation.
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port...
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connected devices.
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process.
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This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.
This bulletin provides an overview and basic instructions for use of the Destination to Vehicle feature of the Gen 2...
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Telematics system.
This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2 Telematics system equipped Subaru.
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and...
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Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics system's remote access features.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new...
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2020 Legacy and Outback.
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics...
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subscription process.
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number...
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of customer reports of a squeaking sound heard when leaning back in the front seats.
This bulletin announces availability of new center vent grille assemblies which contain an enhanced control mechanism to...
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ensure complete closing when the operator chooses to close off airflow.
This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Vehicle repair program for customers affected by the COVID-19 quarantine.
All Models (Vehicle Cleaning- COVID-19Best Practices)
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru's QMR of the month winner.
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics...
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subscription process.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru Technical Newsletter.
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(QMR of the month)
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
Announcement of the QMR of the month winner.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Infotainment
74 bulletinsThis bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and...
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Navigation system utilized in the models listed.
This OTA is an software update to provide audio improvements for the models listed.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
This announcement is to inform subscribed customers of a software update for in-vehicle multimedia system.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the above listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed.
This bulletin gives information on extended New Car Limited Warranty for CP1 and Gen 3.1 Head Units.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and...
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Navigation system utilized in the models listed.
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and...
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Navigation system utilized in the models listed.
This bulletin announces reprogramming file availability and provides a software update installation procedure to...
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optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and...
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Navigation system utilized in the models listed.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
This Service Information Bulletin is to inform you of the diagnosis procedure of the CP1/ CP1.5 Infotainment System when...
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DTC B2256 is detected.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
This Service Information Bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center...
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Information Display (CID) LOWER 7-inch display screen flashing, not responding to touch inputs and / or shutting off intermittently.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
USB Map Data Update Procedure for Denso Gen 4 Navigation Equipped System.
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and...
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Navigation system utilized in the models listed.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressin customer concerns.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
A Firmware Over the Air (FOTA) software update is available for our customers with a Gen 4 head unit.
A Firmware Over the Air (FOTA) software update is available for our customers with a Gen 4 head unit.
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and...
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Navigation system utilized in the models listed. (Firmware Over-The Air) FOTA.
This Service Information Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC...
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B2256 is detected.
This bulletin addresses the rare cases of activation of touch screen buttons without touch.
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(11.6" Display Screen Only)
This bulletin addresses isolated customer concerns regarding the pictured CP1 BASEModel Center Information Display (CID)...
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LOWER 7-inchdisplay screen flashing, not responding to touch inputs and / or shutting off intermittently.
This bulletin addresses the rare cases of activation of touch screen buttons without touch.
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(Dual 7" Display Screen Only)
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the...
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new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
FOTA update operation has been suspended.
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Until FOTA update is resumed, this bulletin has been replaced by TSB 15-261-20R revised in October 2021 and entitled Reprogramming File Availability for Optimization of Gen 4 Denso CP1 Infotainment Systems. Please refer to this bulletin for the latest information regarding this condition.
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and...
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Navigation system.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
This bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center Information Display...
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(CID) LOWER 7-inch display screen flashing, not responding to touch inputs and / or shutting off intermittently.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the...
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new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.
This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize...
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efficiency.
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the...
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new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the...
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new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.
This Service Information Bulletin addresses isolated customer concerns regarding the CP1 Base Model Center Information...
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Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and / or shutting off intermittently.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units.
This Service Information Bulletin provides a testing procedure for the microphone used in Denso CP1 infotainment...
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systems.
Update your STARLINK Multimedia Software for vehicles with 11.6-inch display.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units.
This service information bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center...
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Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and/or shutting off intermittently.
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and...
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Navigation system utilized in the models listed.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed.
USB map data update procedure for Denso Gen 4 Navigation equipped system.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the new Gen 4 Gen Denso CP1 Audio and Navigation head units utilized in the models listed.
The following information announces reprogramming file availability and provides a software update installation...
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procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units.
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the...
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new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems.
This Service Information Bulletin provides a procedure for removing what appears like a lattice pattern on the display...
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screens of the dual 7.0-inch audio unit. The pattern shown below results from natural oils in the skin adhering to small amounts of glue residue left behind after the touch screen protective films are removed.
Electrical
70 bulletinsThis announcement provides updates for WRA-24 ODS Sensor Replacement.
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
Subaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.
This announcement provide information on WRA-24 ODS sensor replacement FAQs for used and CPO vehicle inventory.
Subaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat. Updates to the bulletin are to the power seat service procedure.
Subaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.
This announcment is an update on safety recall WRA-24 ODS sensor replacement.
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Used vehicle inventory & CPO updates.
This announcement is an update on safety recall WRA-24 ODS sensor replacement.
This announcement is in regard to special service tool shipment for completion of the upcoming ERA-24 ODS sensor...
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replacement safety recall.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
"This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified."
This bulletin announces the service manual correction when diagnosing occupant detection sensor failure.
This Service Information Bulletin announces the Service Manual Correction when diagnosing the following DTCs; B1792:...
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Front Right Occupant Detection Sensor Failure, B1793: Rear Left Occupant Detection Sensor Failure, B1794: Rear Right Occupant Detection Sensor Failure.
This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...
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Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).
This is an update for owner notification for Safety recall WRA-24 to replace the ODS sensor replacement.
Subaru of America, Inc.
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has determined that a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.
WRA-24 ODS Sensor Replacement FAQs.
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
"This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.
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This battery has higher capacity and is slightly larger in dimension."
Subaru of America, Inc.
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(Subaru) has initiated a safety recall for certain 2020-2022 model year Legacy and Outback vehicles to replace all (four) of the Occupant Detection System (ODS) sensors on the front passenger seat.
"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.
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These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers. "
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
Subaru of America, Inc.
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(Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
Event Data Recorder (EDR) Function of Airbag Module
Subaru of America, Inc.
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(Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
Subaru Battery Drain Product Liability Litigation.
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
Subaru Battery Drain Product Liability Litigation.
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...
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battery is specified.
Subaru Battery Drain Product Liability Litigation.
Battery Class Action Settlement Resources.
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(2)
Battery Drain Class Action Settlement- Warranty Extension Training.
Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain...
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in certain Subaru vehicles.
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which...
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are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This bulletin announces availability of reprogramming files to optimize the Vehicle Dynamic Control Control Module...
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(VDCCM).
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK...
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Telematics Data Communication Module (DCM) along with a new claim submission requirement.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
Subaru of America, Inc.
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(Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
This bulletin announces availability of reprogramming files for the ECM.
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These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures.
In the interest of customer satisfaction, Subaru of America, Inc.
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is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
In the interest of customer satisfaction, Subaru of America, Inc.
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is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
Subaru of America, Inc.
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is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
Subaru of America, Inc.
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is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
Subaru of America, Inc.
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(Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
Subaru of America, Inc.
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(Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version.
Subaru of America, Inc.
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(Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update.
This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM).
This service information bulletin involves DTC U0254 "Lost Communication with Remote Control Module".
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DMC).
This service information bulletin provides important information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
WUU-06 ECM Reprogramming for DTC C1424 Customer Satisfaction Service Program.
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit Authentication Key supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change approximately every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available.
The all-new 2020 Outback/Legacy line has adopted a new Gen4 infotainment system to support the audio/navigation features.
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Also referred to as Cockpit Gen1 (CP1), it is manufactured by Denso and consists of two modules: a Cockpit Control Unit (CCU) and a dual 7 display Audio unit or a 11.6 Audio/Navigation display system also known as the Center Information Display (CID). We have already received some great feedback from the field reflecting the technological advancements and ease of operation. In addition, we have noted some operational differences compared to the Gen 3 / 3.1 Harman systems.
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit Authentication Key supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer Type G or H system depending on model: G: Vehicles with a turn key ignition switch H: Keyless Access with Push-Button Start.
"This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs on the all-new 2020 Legacy and Outback. To further enhance vehicle security, this new procedure requires connection to a secure SBR server for authentication and to access immobilizer information. An 8-digit Authentication Key supplied by SBR will be a required input when working with SSM4. Unlike the previous system where Teaching Codes have been unchanged, the new Authentication Key will change every 6 months. This bulletin will be updated with the latest Authentication Key as it becomes available. The new vehicles utilize an Immobilizer Type G or H system depending on model: G: Vehicles with a turn key ignition switch H: Keyless Access with Push-Button Start."
Pre-Delivery & Maintenance
69 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs on the vehicles listed.
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs on models listed.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs on the models listed.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
WRA-24 Subaru Safety Recall Customer Information Sheet.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs.
In the interest of customer satisfaction, Subaru of America, Inc.
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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
This service bulletin provides a repair procedure to address vibrations and/or judder concerns experienced on turns...
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during acceleration.
This Service Information Bulletin announces the repair procedure developed to address rattle-type sounds heard from the...
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left and/or right B-Pillar area.
In the interest of customer satisfaction, Subaru of America, Inc.
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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This Service Information Bulletin announces a design change made to the Positive Crankcase Ventilation (PCV) hose...
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assembly.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational...
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concerns of the Gen 2 Telematics systems remote access features.
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the...
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use of OBD-II port connected devices.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs.
This communication announces a new procedure for retailers to follow in the event their WRK-21 videoscope requires...
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service or replacement.
In the interest of customer satisfaction, Subaru of America, Inc.
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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
An announcment regarding final phase of customer mailing for recall WRK 21.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
REQUIRED Information for WRK-21 Service Claims.
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...
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repairs.
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin announces Service Manual corrections for the diagnostic trouble tree for DTC B1788.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This bulletin announces Service Manual corrections for the diagnostic trouble tree for DTC B1788.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
This bulletin outlines changes in the service procedure for scavenge pump assembly installation.
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during...
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Subaru Select Monitor (SSM) diagnosis of the DMS.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals.
Special Service Tools Cross Reference List.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
This Service information bulletin provides Telematics system/generation applicability.
This service information bulletin provides insight in response to both customer and retailer feedback resulting from the...
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use of OBD-II port connected devises.
This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's...
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Driver Monitoring System (DMS) settings when servicing the vehicle.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis.
Subaru Service and Technical Support Line Newsletter.
This Service Information Bulletin provides the proper tightening / torque sequence to follow when installing Intake Duct...
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#3 onto the intercooler assembly. Following the sequence below will insure the bolts remain fully tightened.
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the...
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use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.
Subaru service and technical support line news letter.
Transmission
39 bulletinsThis bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
This Bulletin announces the release of a new diagnostic assistance application for TR690 CVT-equipped vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the new car powertrain limited warranty for the CVT for certain 2019-2020MY vehicles.
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
"This bulletin announces availability of new reprogramming files developed to address the two symptoms described below:...
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SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. NOTE: Both of these symptoms are not related with a fault code. The new files contain enhanced software optimizing input clutch application along with enhanced hydraulic pressure control during braking/deceleration."
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
6MT Transfer Driven Gear Bearing
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION...
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FLUID PRESSURE SENSOR / SWITCH A CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness is NG.
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...
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certain CVT solenoid related DTCs as listed.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
CVT Assembly (WRK-21) Warranty Extension.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
UPDATE: Subaru Safety & Emissions Recall: WRK-21 CVT Chain Guide Breakage.
Recently following the release of the WRK-21 CVT Chain Guide Breakage, SOAs Techline started to receive some retailer...
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inquiries regarding TCMs not accepting the testing/ temporary pak file or the final pak file and then failing to communicate.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip.
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If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced.
UPDATE Subaru Safety & Emissions Recall: WRK-21 CVT Chain Guide Breakage.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.
Subaru Safety & Emissions Recall: WRK-21 CVT Chain Guide Breakage
This bulletin outlines design changes made to the TR580 CVT oil pan assembly.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions.
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION...
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FLUID PRESSURE SENSOR / SWITCH A CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness is NG.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged chain slip condition on the TR580 and TR690 model CVT transmissions.
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip...
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condition on the TR580 and TR690 model CVT transmissions.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
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related DTCs.
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the...
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sensor itself is OK but the transmission wiring harness is NG.
This Service Information Bulletin outlines design changes made to the TR580 CVT oil pan assembly.
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The changes are as follows: The CVT oil pan material has been changed from steel to aluminum. The new aluminum pan has a new, larger diameter drain plug and drain plug gasket. The new aluminum pan will be sold as a set consisting of: oil pan, drain plug and drain plug gasket. The bolts used to secure the pan to the case are now a flanged type instead of lock-washer type and are reusable.
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the...
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spring-type clamps used to secure them.
Body & Paint
30 bulletinsThis Bulletin announces a new diagnostic procedure for addressing NVH (Noise, Vibration, and Harshness) originating from...
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the roof area.
This bulletin provides information on paint codes for vehicles in the 2026 line up.
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...
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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
This bulletin announces a design change to the hood lock switch portion of the hood lock assembly.
This announcement is in regard to the warranty extension initiated for windshields for the models listed.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension.
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...
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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...
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response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first).
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...
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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty...
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extension for original equipment Subaru windshields experiencing a qualifying crack.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This bulletin announces the design change made to the cowl panel.
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The change was made to address a small number of cases where the rubber sealing portion becomes separated.
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...
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adjustment/calibration of the EyeSight system after body repair procedures have been performed.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
This Bulletin announces additional cautions being added to the Owners Manual and Service Manual regarding the operation...
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of door locks.
This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of...
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erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding,...
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it may be crystallized salt.
EyeSight Acceptable Windshield Repair Areas
This bulletin announces a design change made to the power window main switches used in the models listed.
This bulletin announces changes made to the rear doors and weatherstrips to optimize their water sealing performance.
This bulletin announces the service procedure for addressing possible water entry into the interior from the door(s)...
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area.
This bulletin announces availability of new weatherstrips designed to eliminate a squeaking / chirp-type sound heard...
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when closing the front doors.
This bulletin announces changes made to the rear door weatherstrip to optimize their water sealing performance.
This bulletin announces a design change made to the power window main switches.
This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of...
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erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.
This bulletin announces a design change made to the power window main switches.
This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies.
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear...
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Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.
This bulletin provides a procedure to address a limited number of customer concerns regarding a visible gap between the...
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A-Pillar trim panel and the head liner.
Fuel System
18 bulletinsThis bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...
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Rail/System Pressure Too Low Bank 1).
The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
This bulletin announces availability of new combination meter reprogramming files developed to address cases of...
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inaccurate fuel economy displayed on the Center Information Display (CID).
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
"In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years."
Denso low pressure fuel pump warranty extension.
"The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
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"
This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed.
This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or...
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fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF.
This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or...
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fluttering sounds coming from the undercarriage during acceleration caused by crackingin the EPF.
This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or...
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fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
WRG-21 Fuel Pump Impeller Failure Safety Recall Owner Notification.
WRG-21 Fuel Pump Parts Scrapping.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall in which the fuel pump may become inoperative.
This bulletin announces the availability of NEW reprogramming files to correct a starting condition which may occur...
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during ambient temperatures (10 degrees Fahrenheit and lower) or in high altitude conditions.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
Software & Calibration
14 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
This bulletin announces the availability of reprogramming files designed to improve the functionality of the Keyless...
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Access Control Unit.
This bulletin announces availability of new Vehicle Dynamics Control (VDC) reprograming files.
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when...
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they appear in memory all at the same time as a group.
This bulletin provides the procedure which must be followed to properly register the Map Update Request Code assigned to...
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the exchange CCU with the Subaru Map Update web portal.
Campaigns WRH-20 and WRI-20 related to a Denso Gen 4 CP1 software update.
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Critical points to avoiding unnecessary hardware replacement.
The number of files required to complete the update for 20MY and 21MY is not the same.
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This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback.
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination...
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meter assembly.
Due to the FOTA update concerns there has been an increased demand for the CCU (Cockpit Control Unit) and the 11.6 " (Mid and High) CID.
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This increased demand has created a temporary backorder at the exchange unit vendor for both components.
Concern with latest 2020 MY Legacy / Outback Gen 4 CP1 FOTA Software Update.
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when...
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they appear in memory all at the same time as a group.
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6, when...
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they appear in memory all at the same time as a group.
HVAC & Climate
11 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the availability of new seat ventilation blower units which have been redesigned to address some...
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cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
This bulletin announces the availability of new seat ventilation blower units.
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This update is set to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the availability of new seat ventilation blower units.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
"This bulletin announces the design change made to the Center Information Display (CID) assemblies developed to address the following symptoms.
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1. Illumination malfunction of the adjustment knobs and/or buttons (no illumination or flash/ flicker). 2. False response when adjusting the blower speed (touch sensing alignment). "
This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.
This bulletin announces the availability of new seat ventilation blower units.
Brakes
11 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
This bulletin announces a design change made to the front brake pads developed to reduce any brake pulsation and/or...
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vibration felt during brake operation.
"This bulletin announces availability of new reprogramming files developed to address the two symptoms described below:...
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SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. NOTE: Both of these symptoms are not related with a fault code."
This bulletin announces a design change made to the front brake pads developed to reduce any brake pulsation and/or...
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vibration felt during brake operation.
This bulletin announces availability of new reprogramming files developed to address symptoms which a jerk or judder...
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sensation can be felt from the powertrain during braking with air conditioning on, or a shudder felt from the powertrain along with a screeching type of sound.
This bulletin announces a design change made to the front brake pads developed to reduce any brake pulsation and/or...
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vibration felt during brake operation.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
Subaru of America, Inc.
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(Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. Over time, if this condition exists, the brake pedal mounting area may deform. Deformation of the brake pedal mounting area could reduce braking performance, increasing the risk of a crash. A total of 3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined to be necessary.
Subaru of America, Inc.
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(Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined to be necessary.
Subaru of America, Inc.
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(Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. vehicles will be affected by this recall. The repair will involve an inspection of the suspect bolts in all potentially affected vehicles and replacement of the brake pedal assembly only if determined to be necessary.
Air Bags & Safety
9 bulletinsThis Bulletin announces the availability of a new part Extender Belt.
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This is for customers who find it necessary to increase the length of their seat belt.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or...
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Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
Lighting
7 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Puddle Light Recall
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
A Special SBR Quality Monitoring Team is currently in the USA monitoring the launch of these much-anticipated new models.
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The Team is very interested in EVERYTHING related to these new vehicles. They are looking for specific and detailed information on EVERY condition identified. Naturally, this includes any and all repairs performed. It also includes cases when a customer comments on a function or condition considered to be a normal operational characteristic. This includes any improvement opportunities where some feature or function could be made even better. We are asking you to be our eyes and ears with these new models.
Suspension
6 bulletinsThis bulletin announces design changes to the front stabilizer link to address concerns about boot cracking, which can...
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allow grease to escape.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center...
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retaining nut area of the front strut mounts.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
Hybrid & EV
4 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
This bulletin is being released as guidance for proper testing and charging of vehicle batteries.
Tires & Wheels
2 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the...
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applicable models listed.
Steering
1 bulletinThis bulletin announces a design change made to the steering column cover in response to customer concerns of a rubbing...
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-type sound heard when turning the steering wheel.