2015 Subaru Legacy TSBs
502 Technical Service Bulletins across 17 categories
Categories
Infotainment
83 bulletinsThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
Read full bulletin
Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
Read full bulletin
The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
Read full bulletin
1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
Read full bulletin
Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
Read full bulletin
generation.
New ?Gen 2? Fujitsu Ten (F10) SD Card Audio
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
Read full bulletin
generation.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
Read full bulletin
repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...
Read full bulletin
equipped with F10 7 Navigation and 7 Display Audio head units.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
Read full bulletin
may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems.
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above...
Read full bulletin
equipped with F10 7 Navigation and 7 Display Audio head units.
Tehnical Suppurt Guide Gen 2.0 & 2.1 Micro SD Navigation (AVN) Gen 2.0 & 2.1 Display Audio (DA)
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...
Read full bulletin
equipped with F10 7 Navigation and 7 Display Audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
Read full bulletin
vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...
Read full bulletin
feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
This service information bulletin announces availability of an enhancenment to the Gracenote database included in the...
Read full bulletin
vehicles listed equipped with F10 7" Navigation and 7" display audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed below involving an F10 Navigation and Display Audio units with 7' display.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
Read full bulletin
operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
"This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
Read full bulletin
vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM."
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...
Read full bulletin
play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed below involving Gen 2 F10 Navigation and Display Audio units with 7 display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in.
Read full bulletin
Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
Read full bulletin
vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
Read full bulletin
operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
Read full bulletin
vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
Read full bulletin
operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
Read full bulletin
vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.
This bulletin announces availability of an enhanced audio system power amplifier which contains software to address...
Read full bulletin
customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the navigation system?s voice guidance feature. The new software also stops the Voice Guidance tone setting (as selected by the customer) from intermittently returning back to the system?s default setting.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10...
Read full bulletin
Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
Read full bulletin
operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
ONLY MODELS with AVN Navigation or Display Audio system.
Read full bulletin
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.
This bulletin provides a procedure to follow when addressing customer concerns of a ?popping? type sound heard through the audio unit speakers.
Read full bulletin
This condition occurs when listening to ?cached radio?. The cached radio feature allows you to hear the radio broadcast which otherwise would have been missed while taking a phone call using the Bluetooth hands-free feature.
This bulletin announces a procedure for updating the navigation / audio unit?s operating system software.
Read full bulletin
The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
This bulletin announces a procedure for updating the 7? Display Audio unit?s operating system software.
Read full bulletin
The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required.
Read full bulletin
To assist with that, a new Bluetooth Interview Form is available to facilitate the completion of an exchange order. The form is available on Subarunet at Service Operations & Technical >> Forms.
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required.
Read full bulletin
Exchange order entry will now request a date and time when condition was last duplicated. The customer?s phone carrier, phone make and model will be required when Bluetooth or Connectivity failure sections are selected.
Although Fujitsu TEN (F10) Navigation units utilize an externally (faceplate) accessible MicroSD memory card, the...
Read full bulletin
MicroSD card used in Clarion display audio units is internal and not accessible. In the event a ?Check SD Memory Card? alert message appears on the faceplate display, an exchange display audio unit must be ordered through the applicable Clarion audio exchange procedure.
Models Equipped with Navigation and Harman Kardon Power Amplifier Revised TSB.
Read full bulletin
Fujitsu 10/ FTEN/ F10 Navigation Voice Guidance Instructions Getting Cut Off. This bulletin announces availability of an enhanced audio system power amplifier which contains software to address customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the navigation system?s voice guidance feature.
Revised TSB. Models with "Gen 2" F10 Audio/Navigation Systems.
Read full bulletin
?Gen 2? & ?Gen 2.1? Operating Tips. This bulletin provides information to help diagnose and address different s relating to customer concerns which may arise when operating the new-generation ?Gen 2? F10 Audio / Navigation system.
This bulletin announces a procedure for updating the navigation/audio unit?s operating system software.
Read full bulletin
The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
Models with Fujitsu-TEN / FTEN / (F10) Gen2 Navigation System only.
Read full bulletin
Fujitsu-TEN / FTEN / (F10) Navigation: Voice Recognition Concerns with Finding Addresses in Some Metro Areas.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
Read full bulletin
may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
Models Equipped with 6.2? Clarion Display Audio only.
Read full bulletin
This bulletin announces the reprogramming file availability and installation procedure to address various customer concerns when operating the Clarion 6.2? Display Audio unit.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
Read full bulletin
operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
Models with Fujitsu-Ten (F10) 7? Display Audio Systems (without navigation) This bulletin announces a procedure for...
Read full bulletin
updating the 7? Display Audio unit?s operating system software for various customer concerns.
This bulletin announces a procedure for updating the navigation / audio unit's operating system software for various...
Read full bulletin
customer concerns.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
Read full bulletin
operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
Read full bulletin
operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic to address the following concerns: ? Mirrorlink 1.1 updates ? Enable Mute function for Navigation guidance ? Incomplete display of intersection names in combination meter ? Increased accuracy of the XM Traffic information displayed ? Intermittent delay (approximately 1 minute) in display of map information after initial start-up of Navigation function (2015MY Legacy and Outback only).
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.
Read full bulletin
This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
The SRVD system diagnostic software was updated as part of the July, 2016 SSM version.
Read full bulletin
One change in particular involves the location of the display screen to check for DTC B2328, ?Rear Radar Internal Failure (Radar Misalignment)?. The new procedure is included in the Service Manual for 2016MY but NOT in the Service Manual for 2015MY vehicles. This Service Information bulletin provides the updated procedure to follow when diagnosing the SRVD system used on 2015MY Legacy and Outback models.
Revised TSB: This bulletin announces reprogramming file availability and the software installation procedure to address...
Read full bulletin
a group of operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.
This bulletin announces availability of an enhanced audio system power amplifier which contains software to address...
Read full bulletin
customer concerns of voice guidance instructions (words) being cut short or cut off. For example: instead of the instruction saying ?Turn right ahead?, it might be ?right ahead? or even just ?ahead?. This intermittent condition occurs after completing a Bluetooth hands-free phone call while using the navigation system?s voice guidance feature.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
Read full bulletin
operational concerns received from the field listed below involving "Gen 2" F10 Navigation and Display Audio units with 7" display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
Read full bulletin
additional operational concerns received from the field and listed below involving "Gen 2" F10 Navigation and Display Audio units with 7" display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic to address the following concerns: * Mirrorlink 1.1 updates * Enable Mute function for Navigation guidance * Incomplete display of intersection names in combination meter * Increased accuracy of the XM Traffic information displayed * Intermittent delay (approximately 1 minute) in display of map information after initial start-up of Navigation function (2015MY Legacy and Outback only).
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE AND ADDRESS DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH...
Read full bulletin
MAY ARISE WHEN OPERATING THE NEW-GENERATION GEN 2 F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS THEY BECOME AVAILABLE.
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE AND ADDRESS DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH...
Read full bulletin
MAY ARISE WHEN OPERATING THE NEW-GENERATION GEN 2 F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS THEY BECOME AVAILABLE.
NEW GEN 2 FUJITSU TEN (F10) SD CARD AUDIO / NAVIGATION SYSTEM OPERATING TIPS
AUDIO UNITS - 2015 EXCHANGE COMPONENT IDENTIFICATION AND PROCEDURES
THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE 7 DISPLAY AUDIO UNITS OPERATING SYSTEM SOFTWARE.
Read full bulletin
THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.
THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE NAVIGATION / AUDIO UNITS OPERATING SYSTEM SOFTWARE.
Read full bulletin
THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.
CLOCK TIME WILL NOT ADJUST OR DISPLAYS DASHES - THIS SERVICE INFORMATION OUTLINES A PROCEDURE TO ADDRESS A CUSTOMER...
Read full bulletin
CONCERN OF EITHER THE CLOCK DISPLAY TIME ADJUSTMENT BUTTONS DO NOT WORK OR 3 DASHES APPEAR WHEN THEY ARE PRESSED.
THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE NAVIGATION / AUDIO UNITS OPERATING SYSTEM SOFTWARE.
Read full bulletin
THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.
THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE 7 DISPLAY AUDIO UNITS OPERATING SYSTEM SOFTWARE.
Read full bulletin
THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE AND ADDRESS DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH...
Read full bulletin
MAY ARISE WHEN OPERATING THE NEW-GENERATION GEN 2 F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS THEY BECOME AVAILABLE.
"THIS BULLETIN PROVIDES A PROCEDURE TO FOLLOW WHEN ADDRESSING CUSTOMER CONCERNS OF A POPPING TYPE SOUND HEARD THROUGH THE AUDIO UNIT SPEAKERS.
Read full bulletin
THIS CONDITION OCCURS WHEN LISTENING TO CACHED RADIO. THE CACHED RADIO FEATURE ALLOWS YOU TO HEAR THE RADIO BROADCAST WHICH OTHERWISE WOULD HAVE BEEN MISSED WHILE TAKING A PHONE CALL USING THE BLUETOOTH HANDS-FREE FEATURE. WHILE ON THE PHONE CALL, THE RADIO BROADCAST IS BEING STORED (RECORDED) IN THE UNITS CACHE MEMORY. THIS CACHE MEMORY CAN STORE UP TO ABOUT 20 MINUTES OF DIGITAL BROADCAST AUDIO. ONCE THE CALL TERMINATES, THE STORED RADIO BROADCAST IS PLAYED BACK AUTOMATICALLY. IT IS DURING THIS PLAYBACK THE POPPING SOUND MAY BE HEARD."
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
Read full bulletin
THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR CLAIMS POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED TO ADD POWER AMPLIFIER.
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE AND ADDRESS DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH...
Read full bulletin
MAY ARISE WHEN OPERATING THE NEW-GENERATION GEN 2 F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS THEY BECOME AVAILABLE.
"THIS BULLETIN ANNOUNCES AVAILABILITY OF AN ENHANCED AUDIO SYSTEM POWER AMPLIFIER WHICH CONTAINS SOFTWARE TO ADDRESS...
Read full bulletin
CUSTOMER CONCERNS OF VOICE GUIDANCE INSTRUCTIONS (WORDS) BEING CUT SHORT OR CUT OFF. FOR EXAMPLE: INSTEAD OF THE INSTRUCTION SAYING TURN RIGHT AHEAD, IT MIGHT BE RIGHT AHEAD OR EVEN JUST AHEAD. THIS INTERMITTENT CONDITION OCCURS AFTER COMPLETING A BLUETOOTH HANDS-FREE PHONE CALL WHILE USING THE NAVIGATION SYSTEMS VOICE GUIDANCE FEATURE."
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE AND ADDRESS DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH...
Read full bulletin
MAY ARISE WHEN OPERATING THE NEW-GENERATION GEN 2 F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS THEY BECOME AVAILABLE.
TECHNICAL SUPPORT GUIDE - GEN 2.0 & 2.1 MICRO SD NAVIGATION (AVN) DISPLAY AUDIO (DA)
THIS SERVICE INFORMATION BULLETIN CONTAINS A SERIES OF SCREEN SHOTS WITH INSTRUCTIONS WHICH PROVIDE A PROCEDURE FOR...
Read full bulletin
PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNITS DEFAULT PASSKEY WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM 1234 TO 0000, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.
GEN II MICRO SD NAVIGATION AND GEN II DISPLAY AUDIO TROUBLE SHOOTING GUIDE
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE AND ADDRESS DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH...
Read full bulletin
MAY ARISE WHEN OPERATING THE NEW-GENERATION GEN 2 F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS THEY BECOME AVAILABLE.
Other
72 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
Read full bulletin
proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
Read full bulletin
202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
Read full bulletin
the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
Read full bulletin
proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
Read full bulletin
preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
Read full bulletin
vehicle's production.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
Read full bulletin
Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
Read full bulletin
retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
Read full bulletin
preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
Read full bulletin
impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
Read full bulletin
proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
Read full bulletin
proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
Read full bulletin
Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
Read full bulletin
Subaru Lock Information web-site.
The 2015MY Dealer PDI Checklist Has Been Revised
Whistling Sound from Rear Seat Console Air Vents
Exchange Component Identification and prcedures
Whistling Sound from Side Dash Vents
New Technology Training
If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.
Oil Filler Cap Gasket Coming Unseated
Exchange Component Identification and procedures
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
Read full bulletin
whichever comes first.
ETC (Electronic Toll Collection) Device Mounting Guidelines
Replacement Key and Immobilizer Info
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
Read full bulletin
proper exchange procedure.
This bulletin announces design change to the water pump assembly.
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard...
Read full bulletin
coming from the drivers seat.
This bulletin announces a design change made to the front seat hinge bolts.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin announces the availability of new propeller shaft assemblies.
All Models (Vehicle Cleaning- COVID-19Best Practices)
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
Read full bulletin
Subaru Lock Information web-site.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Read full bulletin
The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
Read full bulletin
Subaru Lock Information web-site.
IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new...
Read full bulletin
bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new...
Read full bulletin
bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new...
Read full bulletin
bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
This bulletin announces a design change to the USB connector inside the USB-AUX unit to address customer concerns of the...
Read full bulletin
USB cable becoming stuck and / or difficult to remove.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
Read full bulletin
Subaru Lock Information web-site.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
Read full bulletin
The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
THE INFORMATION ORIGINALLY CONTAINED IN THIS TSB HAS BEEN REMOVED AND REPLACED WITH A NEW TSB, 09-61-15 DATED...
Read full bulletin
11/24/2015.
ACCESSORY DRIVE BELT TENSIONER COMPONENT CHANGES
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
Read full bulletin
THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR CLAIMS POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. 2015MY SUBARU VEHICLES
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
FILM RESIDUE REMOVAL FROM UNDERSIDE OF FRONT SEAT CUSHION COVERS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Engine
65 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
Read full bulletin
BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
Read full bulletin
BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.
Read full bulletin
The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin announces a design change made to the CVT Control Valve Body.
Read full bulletin
The updated valve body incorporates an enhanced valve sleeve to improve durability.
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
Read full bulletin
engines.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
Read full bulletin
on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This thermo control valve video contains information on the replacement of thermo control valve.
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
Read full bulletin
files to address DTC P2404 (Evap System Leak Detection Pump Sensor Circuit Range/Performance) detection.
DTC P0456 / Clamps Added to Canister Purge Control Solenoid Valve Hose
Interior Fuse Box (F/B) ?IG? and ?ACC? Relay/Under-Hood Fuse Box (M/B) Main Relay/Replacement for Engine Will Not Crank...
Read full bulletin
/ Start Condition
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to...
Read full bulletin
address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
This bulletin announces a design change made to the TPMS valve assemblies.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
Read full bulletin
The new files will address DTC P0116 and hard starting in cold temperature concerns when an accessory engine block heater is utilized.
Subject: New Service Programs: WTG?67 and WTH?68 ? Relay replacement In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
is initiating two service programs for certain 2015 and 2016 model year Legacy and Outback vehicles, for the repair procedure previously published in TSB number 07?89?15R. Description: Subaru has redesigned several ignition relays in order to provide improved cold weather re?starting performance. Under certain extreme cold weather conditions, after the engine is shut off, ice crystals may form inside the relay which may temporarily prevent the driver from re?starting the vehicle.
This repair procedure was previously published in TSB number 07-89-15R.
Read full bulletin
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is now initiating a service program for certain 2015 and 2016 model year Legacy and Outback vehicles as described in this Service Program bulletin. INTRODUCTION: During ocean transportation of the EGI Main relays, moisture may be absorbed into them from exposure to very high ambient humidity conditions. During normal operation, this moisture is heated by the relay?s electric coils and evaporated while the engine is running however, it may not all be eliminated. If the vehicle is used in extreme cold temperatures (-20C / -4F), ice crystals may form on the relay?s contacts due to rapid heat radiation after the engine is turned off. As a result, these ice crystals can insulate and prevent electricity from flowing and lead to a contact failure. Should this occur, the engine may fail to start immediately. For example: if the engine is started under extreme cold temperatures, shut-off and left to ?soak? for approximately 20 minutes and then restarted, the described relay freezing/no-start condition may occur requiring several attempts to start the engine.
This repair procedure was previously published in TSB number 07-89-15R.
Read full bulletin
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is now initiating a service program for certain 2015 model year Legacy and Outback vehicles as described in this service program bulletin. INTRODUCTION: During ocean transportation of the IG, ACC and EGI Main relays, moisture may be absorbed into them from exposure to very high ambient humidity conditions. During normal operation, this moisture is heated by the relay?s electric coils and evaporated while the engine is running however, it may not all be eliminated. If the vehicle is used in extreme cold temperatures (-20C / -4F), ice crystals may form on the relay?s contacts due to rapid heat radiation after the engine is turned off. As a result, these ice crystals can insulate and prevent electricity from flowing and lead to a contact failure. Should this occur, the engine may fail to start immediately. For example: if the engine is started under extreme cold temperatures, shut-off and left to ?soak? for approximately 20 minutes and then restarted, the described relay freezing / no-start condition may occur requiring several attempts to start the engine.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
Read full bulletin
-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard...
Read full bulletin
starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This Service Information Bulletin announces a design change to the CVT torque converter assembly made to address a small...
Read full bulletin
number of reports describing a squeaking -type sound heard while the engine is being cranked over. The sound results from contact between the starter pinion gear and the converter ring gear. Both the number and length of the welds securing the ring gear to the converter shell have been increased significantly.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
Read full bulletin
-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces a change to the operating software included in the Vehicle Dynamic Control (VDC) Control Module...
Read full bulletin
and Hydraulic Unit (VDCCM&H/U) on the models listed above. This change is in response to a very small number of customer inquiries regarding the Hill Holder system?s indicator lamp blinking once along with a single tone (chirp)being heard when starting the engine using the key, push-button or with use of a remote engine start.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
Read full bulletin
-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
Read full bulletin
which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine.
Read full bulletin
The new springs have different color paint marks to help identify their application.
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...
Read full bulletin
prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...
Read full bulletin
assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...
Read full bulletin
Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
This bulletin provides a service procedure for installation of additional foam packing to enhance performance of the Ambient Air Temperature Sensor.
Read full bulletin
The additional foam better insulates the sensor from engine compartment heat which may lead to setting a DTC P0072. This information is applicable to models with or without the Active Grill Shutter (AGS) system.
This bulletin announces availability of reprogramming files to optimize the ECM.
Read full bulletin
These new files will address an idle drop condition which may occur when the A/C system switches off at low engine RPM during warm-up after a cold start.
This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block...
Read full bulletin
assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.
This bulletin provides a new repair procedure for when the SRVD warning lamp is illuminated and DTC B2350 is stored in memory.
Read full bulletin
The cause has been identified as a communication error between the SRVD radar units and the CAN transceiver triggered by a voltage drop which occurs during engine cranking.
New Subaru Recall Campaign: WTC?64 VDC System Filter Clogged.
Read full bulletin
Subaru of America, Inc. (Subaru) is recalling certain 2015 model year Legacy and Outback vehicles for noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) No.126, ?Electronic Stability Control Systems.?
New Service Program: WTB-63 Electronic Parking Brake (EPB).
Read full bulletin
ReprogrammingThe EPB system is designed such that the parking brake will apply upon initial activation and re-apply approximately 150 seconds (2 minutes) after initial activation. Due to improper software programing of the EPB system, if an affected vehicle?s ignition switch is turned to the ?ON? position at the same time the parking brake is re-applying, electric current will be provided continuously to the left rear EPB motor, eventually causing the motor to seize and prevent release of the parking brake. Should the left EPB motor seize, it will be necessary to replace the EPB Motor Gear Unit- EPB LH.
Remote Engine Start Systems Trouble Shooting Guide
TSB. The EPB system is designed such that the parking brake will apply upon initial activation and re-apply...
Read full bulletin
approximately 150 seconds (2 minutes) after initial activation. Due to improper software programing of the EPB system, if an affected vehicle?s ignition switch is turned to the ?ON? position at the same time the parking brake is re-applying, electric current will be provided continuously to the left rear EPB motor, eventually causing the motor to seize and prevent release of the parking brake. Should the left EPB motor seize, it will be necessary to replace the EPB Motor Gear Unit- EPB LH.
Revised TSB. Reprogramming File Availability for Extended Engine Cranking (Delayed Starting) and Engine Oil Level Detection Improvement.
Read full bulletin
This bulletin announces availability of reprogramming files to address customer concerns of extended cranking time before the engine starts. These files also optimize the ECM for improved engine oil level detection. Replacement of the oil level switch specified below is also required to complement the new logic.
Revised TSB. This bulletin announces the availability of reprogramming files and a revised oil level switch to optimize...
Read full bulletin
the ECM logic for engine oil level detection in the event of false or premature low engine oil level warning lamp illumination. Should a customer present a concern with a low engine oil warning lamp illumination and the diagnosis indicate the oil level is full or nearly full (oil level between the full and add marks/holes on the dipstick) and the customer has not added any engine oil, the ECM must be updated with this new logic and the oil level switch specified below replaced. The new oil level switch part number supplied in this bulletin must be used. If the customer has added oil, determine how much was added. Based upon the information provided, estimate where the oil level was when the lamp illuminated in order to determine if additional action is required beyond what is described in this bulletin (e.g an oil consumption test). The ECM must still be updated with this new logic and the oil level switch replaced.
Reprogramming File Availability for Extended Engine Cranking (Delayed Starting) and Engine Oil Level Detection Improvement.
Read full bulletin
This bulletin announces availability of reprogramming files to address customer concerns of extended cranking time before the engine starts. These files also optimize the ECM for improved engine oil level detection. Replacement of the oil level switch is also required to complement the new logic.
Memo to retailers: Owner Notification - Subaru Recall Campaign: WTC-64 VDC System Filter Clogged.
Read full bulletin
The brake fluid used during the production of the potentially affected vehicles may have contained excess moisture. Excess moisture in brake fluid may cause a gelatinous material to form in the brake system. This material may accumulate and temporarily clog stability control?related valve filter(s) in the Vehicle Dynamics Control (VDC) system. In this situation, VDC performance may not fully comply with the FMVSS No.126 requirement.
The brake fluid used during the production of the potentially affected vehicles may have contained excess moisture.
Read full bulletin
Excess moisture in brake fluid may cause a gelatinous material to form in the brake system. This material may accumulate and temporarily clog stability control-related valve filter(s) in the Vehicle Dynamics Control (VDC) system. In this situation, VDC performance may not fully comply with the FMVSS No.126 requirement. However, the brakes will continue to operate normally.
2010-15 Legacy/ Outback 2.5L NA CVT, 2015 Legacy/ Outback 3.6L NA CVT, 2012-15 Impreza 2.0L NA CVT, 2013-15 Crosstrek...
Read full bulletin
2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. For these vehicles, retailers must contact Subaru Claims Helpline prior to claims submission at 1-866-SUBARU2 (1-866-782-2782)
CVT MODELS ONLY. This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) ...
Read full bulletin
reprogramming files to address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer...
Read full bulletin
concerns: ? Check Engine light coming on (with DTC P05A0 stored in memory). ? Potential battery discharge (dead battery) after repeated periods of short-trip driving. ? A high (or ?hanging?) engine RPM after depressing the clutch pedal (Forester only).
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
Read full bulletin
which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
This bulletin announces availability of reprogramming files to optimize transmission control module (TCM) operation and...
Read full bulletin
address the following customer concerns: ? Engine RPM ?flare? (sharp RPM increase when CVT ?downshifts?) when using cruise control on uphill grades ? Cancellation of cruise control as a result of rpm flare (driver must reset desired vehicle speed). This new logic changes the cruise control system operation to avoid unexpected cancellation.
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer...
Read full bulletin
concerns: * Check Engine light coming on (with DTC P05A0 stored in memory). * Potential battery discharge (dead battery) after repeated periods of short-trip driving. * A high (or "hanging") engine RPM after depressing the clutch pedal (Forester only).
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer...
Read full bulletin
concerns: * Check Engine light coming on (with DTC P05A0 stored in memory). * Potential battery discharge (dead battery) after repeated periods of short-trip driving. * A high (or "hanging") engine RPM after depressing the clutch pedal (Forester only).
This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address...
Read full bulletin
customer concerns of a slipping belt (squeal or chirping) sound.
This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to...
Read full bulletin
address isolated customer concerns of a "bump" feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
DTC P0456 / CLAMPS ADDED TO CANISTER PURGE CONTROL SOLENOID VALVE HOSE
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT...
Read full bulletin
(MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO OPTIMIZE THE ECM FOR DTC P0137.
Read full bulletin
THESE FILES WILL ALSO ADDRESS CUSTOMER CONCERNS OF ENGINE IDLE RPM DROP AFTER A HOT ENGINE RESTART ON 2.5L MODELS AND WHEN SHIFTING FROM REVERSE TO DRIVE AFTER A COLD START ON 3.6L MODELS.
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
"THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO OPTIMIZE TRANSMISSION CONTROL MODULE (TCM) OPERATION AND...
Read full bulletin
ADDRESS THE FOLLOWING CUSTOMER CONCERNS: ENGINE RPM FLARE (SHARP RPM INCREASE WHEN CVT DOWNSHIFTS) WHEN USING CRUISE CONTROL ON UPHILL GRADES CANCELLATION OF CRUISE CONTROL AS A RESULT OF RPM FLARE (DRIVER MUST RESET DESIRED VEHICLE SPEED). THIS NEW LOGIC CHANGES THE CRUISE CONTROL SYSTEM OPERATION TO AVOID UNEXPECTED CANCELLATION. "
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO ADDRESS CUSTOMER CONCERNS OF EXTENDED CRANKING TIME BEFORE THE ENGINE STARTS.
Read full bulletin
THESE FILES ALSO OPTIMIZE THE ECM FOR IMPROVED ENGINE OIL LEVEL DETECTION.
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO ADDRESS DTCS P000A AND P000C.
Read full bulletin
THESE DTCS MAY SET AND CAUSE THE CHECK ENGINE LIGHT TO ILLUMINATE WHEN VOLTAGE SUPPLIED TO THE ENGINES OIL CONTROL VALVES (OCV) IS REDUCED.
THIS SERVICE INFORMATION BULLETIN ANNOUNCES CHANGES TO THE COMPONENT PARTS OF THE ACCESSORY DRIVE BELT TENSIONER ASSEMBLY USED ON 3.6L H-6 ENGINES.
Read full bulletin
THESE DESIGN CHANGES WILL INCREASE THE RIGIDITY OF THE TENSIONER ASSEMBLY WHILE IMPROVING PRODUCTION EFFICIENCY.
Pre-Delivery & Maintenance
56 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
Read full bulletin
(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
Read full bulletin
center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
Read full bulletin
models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
Read full bulletin
February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
Read full bulletin
models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
Read full bulletin
models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
Read full bulletin
models.
In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
Final release of special service tool items
Service Procedure to Address a Wind Rushing Sound
Special Service Tools and Equipment
Special Service Tools and Equipment
2015 Legacy & Outback Special Service Tools and Equipment
In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
Read full bulletin
models.
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site.
This bulletin provides a service procedure to address customer concerns of a squeaking -type sound from the front...
Read full bulletin
seat(s).
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
Read full bulletin
Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
Read full bulletin
models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
Read full bulletin
(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site.
Special Service Tools Cross Reference List.
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR...
Read full bulletin
COMMUNICATION ERROR on the models listed.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site.
Subaru Service and Technical Support Line Newletter.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
Read full bulletin
(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
This Service Information bulletin announces a change made to the rear frame stay mounting flange bolts.
Read full bulletin
The new flange bolts (5 used per side) have been lengthened by 2mm to an overall length of 25mm.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch...
Read full bulletin
to increase durability
WHISTLING SOUND FROM REAR SEAT CONSOLE AIR VENTS - THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER...
Read full bulletin
CONCERNS OF A WHISTLING SOUND COMING FROM THE REAR SEAT AIR DISTRIBUTION VENTS LOCATED AT THE REAR OF THE CENTER CONSOLE.
WHISTLING SOUND FROM SIDE DASH VENTS - THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A...
Read full bulletin
WHISTLING SOUND COMING FROM THE SIDE DASH VENTS WHEN THEIR AIR FLOW IS ADJUSTED TO ALMOST THE FULLY CLOSED POSITION.
"ALL SHIPMENTS FOR THE WQU56 RECALL ARE COMPLETE.
Read full bulletin
SOME RETAILERS HAVE PLACED ORDERS IN THE SYSTEM FOR THESE PARTS. WE WILL BE REMOVING THE HOLD AGAINST THE PROPELLER SHAFTS ON MONDAY, AUGUST 31, 2015. IF YOU HAVE PLACED AN ORDER FOR A PROPELLER SHAFT THAT YOU DO NOT NEED, PLEASE CANCEL THE ORDER. LISTED BELOW ARE THE PART NUMBERS: 27111AL00A 27111AL01A 27111AL02A 27111AL03A IF YOU DO NOT CANCEL THE ORDER BY THE END OF THE DAY IN FRIDAY, AUGUST 28, 2015, THE ORDER WILL BE SHIPPED STARTING ON MONDAY, AUGUST 31, 2015. IF YOU HAVE ANY QUESTIONS PLEASE CALL THE PARTS INFORMATION COORDINATORS."
SUBARU OF AMERICA, INC.
Read full bulletin
(SUBARU) IS RECALLING CERTAIN 2015 AND 2016 MODEL YEAR LEGACY AND OUTBACK VEHICLES.
SUBARU OF AMERICA, INC.
Read full bulletin
(SUBARU) IS RECALLING CERTAIN 2015 AND 2016 MODEL YEAR LEGACY AND OUTBACK VEHICLES.
SUBJECT: NEW SUBARU RECALL CAMPAIGN: WQU]56 PROPELLER SHAFT.
Read full bulletin
SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING CERTAIN 2015 AND 2016 MODEL YEAR LEGACY AND OUTBACK VEHICLES.
FINAL RELEASE OF SPECIAL SERVICE TOOL ITEMS FOR THE 2015 LEGACY & OUTBACK
"OWNER NOTIFICATION - SUBARU RECALL CAMPAIGN: WQS-54 DRIVER ASSIST SYSTEM (EYESIGHT) DELAY IN WARNING INDICATOR OWNER...
Read full bulletin
NOTIFICATION SUBARU WILL NOTIFY POTENTIALLY AFFECTED VEHICLE OWNERS BY FIRST CLASS MAIL. OWNER NOTIFICATION WILL BEGIN ON JULY 20, 2015. EMAILS WILL ALSO BE SENT TO AFFECTED OWNERS WITH A VALID EMAIL ADDRESS ON FILE WITH MYSUBARU.COM."
SST ANNOUNCEMENT - 2015 LEGACY & OUTBACK SPECIAL SERVICE TOOLS AND EQUIPMENT
SST ANNOUNCEMENT - 2015 LEGACY & OUTBACK SPECIAL SERVICE TOOLS AND EQUIPMENT
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WHISTLING SOUND COMING FROM THE REAR SEAT...
Read full bulletin
AIR DISTRIBUTION VENTS LOCATED AT THE REAR OF THE CENTER CONSOLE. THE BULLETIN WAS REVISED TO PROVIDE COUNTER MEASURE INFORMATION.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
Read full bulletin
TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
SERVICE MEMO - 2015 LEGACY & OUTBACK SPECIAL SERVICE TOOLS AND EQUIPMENT
Electrical
40 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
Read full bulletin
in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
Read full bulletin
Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
Read full bulletin
Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
Read full bulletin
Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
Read full bulletin
a dark current/standby current source. All models equipped with Telematics except Solterra.
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400).
Read full bulletin
The new battery (SOA821B950) has a higher capacity and is slightly different in size.
This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current...
Read full bulletin
battery (SOA821B400) once current inventory is depleted.
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
Event Data Recorder (EDR) Function of Airbag Module
Subaru Battery Drain Product Liability Litigation.
Subaru Battery Drain Product Liability Litigation.
Subaru Battery Drain Product Liability Litigation.
Battery Class Action Settlement Updates.
Battery Class Action Settlement Resources.
Read full bulletin
(2)
Battery Drain Class Action Settlement- Warranty Extension Training.
Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain...
Read full bulletin
in certain Subaru vehicles.
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...
Read full bulletin
P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
This bulletin announces a change to the battery sensor to prevent unnecessary occurrence of DTC P1C00 being set / stored...
Read full bulletin
in the ECM memory.
This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics Control system (VDCCM).
Read full bulletin
DTCs C1531 and/or C1741 may set, the Hill Holder warning lamp and cancellation alarm may activate and/or the VDC warning lamp can illuminate.
This bulletin announces the availability of reprogramming files to optimize the control module for the Vehicle Dynamics...
Read full bulletin
Control system (VDCCM).
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal...
Read full bulletin
and/or installation practices.
"This Service Information Bulletin announces IMPORTANT changes to the parts ordering and Service Procedures for...
Read full bulletin
replacement passenger airbag modules and airbag control modules used in the models listed above. The change is due to discontinuation of the original equipment passenger airbag module assemblies used in 2015-17MY vehicles. The replacement passenger airbag module assemblies for the 2015-17 MY Legacy and Outback will now be the same part used in 2018MY Legacy and Outback. The 2018MY Legacy and Outback also utilizes a different airbag control module than the 2015-17 MY Legacy and Outback. The 2018MY passenger airbag module assembly is now specified for 2015-18MY vehicles. As a result, whenever installing the 2018MY passenger airbag module on a 2015-17MY vehicle, the airbag control module AND airbag module assembly MUST be replaced together as a matching set."
"This Service Information Bulletin announces IMPORTANT changes to the parts ordering and Service Procedures for...
Read full bulletin
replacement passenger airbag modules and airbag control modules used in the models listed above. The change is due to discontinuation of the original equipment passenger airbag module assemblies used in 2015-17MY vehicles. The replacement passenger airbag module assemblies for the 2015-17 MY Legacy and Outback will now be the same part used in 2018MY Legacy and Outback. The 2018MY Legacy and Outback also utilizes a different airbag control module than the 2015-17 MY Legacy and Outback. The 2018MY passenger airbag module assembly is now specified for 2015-18MY vehicles. As a result, whenever installing the 2018MY passenger airbag module on a 2015-17MY vehicle, the airbag control module AND airbag module assembly MUST be replaced together as a matching set."
This bulletin announces availability of reprogramming files to optimize the EyeSight camera unit.
Read full bulletin
In some cases, when using the Adaptive Cruise Control feature, the EyeSight system may stop functioning, enter a fail-safe mode and store DTC B280B- VDC ABNORMAL. When the EyeSight system is inoperative, the vehicle operates like a traditional vehicle not equipped with this feature. Normal EyeSight system function is restored after cycling the ignition off and back on again.
This service bulletin announces availability of the cap portion (a.k.a.
Read full bulletin
spark plug boot) as a service part separate from the complete ignition coil assembly. If the cap portion as shown in the illustrations below is damaged during removal or replacement, it is no longer necessary to replace the complete ignition coil assembly.
This bulletin announces availability of reprogramming files to optimize the ECM for control of battery charging functions.
Read full bulletin
Depending on vehicle use conditions, the battery state of charge value may differ slightly from the actual value. The new logic will enhance charging system control and result in improved battery life.
This bulletin announces availability of a new power seat memory control module designed to address customer concerns of...
Read full bulletin
the seat memory feature not operating properly. When pressing the buttons to recall one of the last seat positions memorized, the seat (height, backrest position, etc.) may not always return to the correct or exact positions previously selected (or stored in the control unit memory).
This bulletin announces availability of a new power seat memory control module designed to address customer concerns of...
Read full bulletin
the seat memory feature not operating properly. When pressing the buttons to recall one of the last seat positions memorized, the seat (height, backrest position, etc.) may not always return to the correct or exact positions previously selected (or stored in the control unit memory).
This bulletin announces a change in the production procedure for the rear muffler assembly.
Read full bulletin
Spot-weld locations securing the outer shell portion have been changed to improve overall rigidity. A gap may develop at the spot welded seam as a result of repeated thermal shock (heating / cooling) which occurs during normal use. The gap does not create an exhaust leak. In some cases, a rattling sound from the muffler may develop.
SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN...
Read full bulletin
MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.
IF YOU RECEIVE A CUSTOMER CONCERN OF A NO CRANK / NO START CONDITION DURING VERY COLD TEMPERATURES, THE IG1, IG2, ACC1,...
Read full bulletin
ACC2 AND/OR THE EGI MAIN RELAYS MAY BE THE ROOT CAUSE AND REQUIRE REPLACEMENT. IT IS GENERALLY REPORTED THAT THE CAR STARTS NORMALLY AFTER AN OVERNIGHT SOAK. AFTER THE INITIAL START, THE CUSTOMER DRIVES A SHORT DISTANCE THEN SHUTS THE CAR OFF (EXAMPLE: AT A GAS PUMP OR COFFEE SHOP). AFTER THE TIME THAT IT TAKES TO PUMP THEIR GAS OR GET THEIR COFFEE, THEY RETURN TO THE CAR AND IT WILL NOT START. THE CUSTOMER MAY ALSO NOTICE THE INSTRUMENT CLUSTER AND/OR INTERIOR LIGHTS ARE NOT ILLUMINATING ALONG WITH THE HVAC BEING INOPERATIVE. THE SOURCE OF THIS CONDITION HAS BEEN IDENTIFIED AS CONDENSATION FLASH-FREEZING INSIDE THE RELAYS. THIS BULLETIN PROVIDES A SERVICE PROCEDURE FOR REPLACEMENT OF ALL 5 RELAYS, 4 OF WHICH ARE LOCATED TOGETHER IN THE VEHICLES INTERIOR FUSE BOX (F/B) AND THE EGI MAIN RELAY WHICH IS LOCATED IN THE UNDER-HOOD MAIN FUSE BOX (M/B).
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A WIND RUSHING AND / OR FLUTTERING-TYPE SOUND ORIGINATING FROM THE B PILLAR AREA OF THE VEHICLE.
Read full bulletin
THE SOUND IS USUALLY REPORTED TO BE MORE PREVALENT WHEN CROSSWINDS ARE PRESENT AND / OR AT HIGHWAY SPEEDS. THE PROCEDURE INVOLVES THE INSTALLATION OF A LONGER, 320MM PIECE OF BUTYL ADHESIVE TO SECURE THE UPPER FRONT CORNER AREA OF THE REAR DOOR FRAME WEATHERSTRIP. TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING SOUND COMING FROM THE FRONT AND / OR REAR DOOR SASH AREA, SEE TSBS 12-176-14R AND 12-177-14R.
"THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A WIND RUSHING AND / OR FLUTTERING-TYPE SOUND ORIGINATING FROM THE B PILLAR AREA OF THE VEHICLE.
Read full bulletin
THE SOUND IS USUALLY REPORTED TO BE MORE PREVALENT WHEN CROSSWINDS ARE PRESENT. THE PROCEDURE INVOLVES THE INSTALLATION OF A LONGER, 320MM PIECE OF BUTYL ADHESIVE TO SECURE THE UPPER FRONT CORNER AREA OF THE REAR DOOR FRAME WEATHERSTRIP."
"THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A WIND RUSHING AND / OR FLUTTERING-TYPE SOUND ORIGINATING FROM THE B PILLAR AREA OF THE VEHICLE.
Read full bulletin
THE SOUND IS USUALLY REPORTED TO BE MORE PREVALENT WHEN CROSSWINDS ARE PRESENT. THE PROCEDURE INVOLVES THE INSTALLATION OF A LONGER, 320MM PIECE OF BUTYL ADHESIVE TO SECURE THE UPPER FRONT CORNER AREA OF THE REAR DOOR FRAME WEATHERSTRIP."
THIS BULLETIN ANNOUNCES A CHANGE TO THE BATTERY SENSOR TO PREVENT UNNECESSARY OCCURRENCE OF DTC P1C00 BEING SET / STORED...
Read full bulletin
IN THE ECM MEMORY.
THIS SERVICE INFORMATION BULLETIN SERVES AS A REMINDER TO ALWAYS FOLLOW THE PROPER PROCEDURES WHEN DIAGNOSIS OF A DTC...
Read full bulletin
B1500 LEADS TO REPLACEMENT OF A FAULTY MAIN AND / OR SUB FUEL LEVEL SENSOR.
THIS BULLETIN PROVIDES A SERVICE PROCEDURE FOR REPLACEMENT OF THE 4 RELAYS, ALL OF WHICH ARE LOCATED TOGETHER IN THE...
Read full bulletin
VEHICLES INTERIOR FUSE BOX (F/B).
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A WIND RUSHING AND / OR FLUTTERING-TYPE SOUND ORIGINATING FROM THE B PILLAR AREA OF THE VEHICLE.
Read full bulletin
THE SOUND IS USUALLY REPORTED TO BE MORE PREVALENT WHEN CROSSWINDS ARE PRESENT AND / OR AT HIGHWAY SPEEDS. THE PROCEDURE INVOLVES THE INSTALLATION OF A LONGER, 320MM PIECE OF BUTYL ADHESIVE TO SECURE THE UPPER FRONT CORNER AREA OF THE REAR DOOR FRAME WEATHERSTRIP. TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING SOUND COMING FROM THE FRONT AND / OR REAR DOOR SASH AREA, SEE TSBS 12-176-14R AND 12-177-14R.
"IF YOU RECEIVE A CUSTOMER CONCERN OF A NO CRANK / NO START CONDITION DURING VERY COLD TEMPERATURES, THE IG1, IG2, ACC1,...
Read full bulletin
ACC2 AND/OR THE EGI MAIN RELAYS MAY BE THE ROOT CAUSE AND REQUIRE REPLACEMENT. IT IS GENERALLY REPORTED THAT THE CAR STARTS NORMALLY AFTER AN OVERNIGHT SOAK. AFTER THE INITIAL START, THE CUSTOMER DRIVES A SHORT DISTANCE THEN SHUTS THE CAR OFF (EXAMPLE: AT A GAS PUMP OR COFFEE SHOP). AFTER THE TIME THAT IT TAKES TO PUMP THEIR GAS OR GET THEIR COFFEE, THEY RETURN TO THE CAR AND IT WILL NOT START. THE CUSTOMER MAY ALSO NOTICE THE INSTRUMENT CLUSTER AND/OR INTERIOR LIGHTS ARE NOT ILLUMINATING ALONG WITH THE HVAC BEING INOPERATIVE. THE SOURCE OF THIS CONDITION HAS BEEN IDENTIFIED AS CONDENSATION FLASH-FREEZING INSIDE THE RELAYS. THIS BULLETIN PROVIDES A SERVICE PROCEDURE FOR REPLACEMENT OF ALL 5 RELAYS, 4 OF WHICH ARE LOCATED TOGETHER IN THE VEHICLES INTERIOR FUSE BOX (F/B) AND THE EGI MAIN RELAY WHICH IS LOCATED IN THE UNDER-HOOD MAIN FUSE BOX (M/B). "
SUBARU: A NEW REPAIR PROCEDURE FOR SRVD WARNING LAMP THAT ILLUMINATES DUE COMMUNICATION ERROR BETWEEN SRVD RADAR UNITS...
Read full bulletin
AND CAN TRANSCEIVER WHICH WAS TRIGGERED BY VOLTAGE DROPPING. MODEL 2015 LEGACY, OUTBACK.. *PE
Transmission
37 bulletinsThis bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
Read full bulletin
from the CVT assembly.
This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
Read full bulletin
available.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
Read full bulletin
concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
Read full bulletin
concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
6MT Transfer Driven Gear Bearing
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...
Read full bulletin
certain CVT solenoid related DTCs as listed.
In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
(SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Parking Brake (EPB) connector lock tab for certain 2015-2018MY Legacy, Outback & WRX models equipped with automatic transmissions.
This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of...
Read full bulletin
not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
Read full bulletin
concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
Read full bulletin
concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
(Subaru Retailers) As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
Read full bulletin
(SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.
(Owner Letter) As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an...
Read full bulletin
extension to the Basic New Car Limited Warranty for your vehicles CVT Parking Brake Switch.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
Read full bulletin
from the CVT assembly.
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
Read full bulletin
from the CVT assembly.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
Read full bulletin
related DTCs.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
Read full bulletin
Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
Read full bulletin
Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
This bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as...
Read full bulletin
coming from the Electronic Power Steering (EPS) gear box (steering rack) assembly. The repair (when applicable) involves installation of a new tension spring for the worm gear to reduce / eliminate the condition.
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering...
Read full bulletin
-type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
Read full bulletin
concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
Read full bulletin
Investigation has identified a likely source of the seepage to be the sealant used on the CVT?s oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
Read full bulletin
concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
Read full bulletin
concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
Read full bulletin
concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components
This bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as...
Read full bulletin
coming from the Electronic Power Steering (EPS) rack assembly. The repair involves installation of a new tension spring for the worm gear to reduce / eliminate the condition. It should be noted the condition is NOT detrimental to the operation of the EPS system.
This bulletin provides a service procedure to address isolated customer concerns of a rattling sound identified as...
Read full bulletin
coming from the Electronic Power Steering (EPS) rack assembly. The repair involves installation of a new tension spring for the worm gear to reduce / eliminate the condition. It should be noted the condition is NOT detrimental to the operation of the EPS system.
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.
All Models Equipped with CVT Transmissions.
Read full bulletin
This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
Read full bulletin
Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
Only Models Equipped with TR690 CVT only.
Read full bulletin
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
SUBARU OF AMERICA, INC.
Read full bulletin
HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.
"THIS BULLETIN ANNOUNCES THE REPROGRAMMING FILE AVAILABILITY AND INSTALLATION PROCEDURE TO ADDRESS THE FOLLOWING...
Read full bulletin
CUSTOMER CONCERNS WHEN OPERATING THE CLARION 6.2 DISPLAY AUDIO UNIT: CONCERN: SLOW START-UP TIME (APPROXIMATELY 18 SECONDS) FOR THE FM MENU SCREEN TO DISPLAY IMPROVEMENT: REDUCED START-UP TIME TO 12 SECONDS. CONCERN: DELAY (APPROXIMATELY 14 SECONDS) BEFORE GUIDELINES ON BACK-UP CAMERA DISPLAY APPEAR IMPROVEMENT: REDUCED DELAY TO 12 SECONDS. CONCERN: BACK-UP CAMERA DISPLAY FREEZES (FOR 2 TO 10 SECONDS) WHEN SHIFTING INTO REVERSE AFTER SWITCHING THE IGNITION ON IMPROVEMENT: MODIFIED SOFTWARE TO ELIMINATE FREEZING OF BACK-UP CAMERA DISPLAY. CONCERN: DELAY (UP TO 10 SECONDS) BEFORE BACK-UP CAMERA DISPLAY IS SHOWN AFTER SHIFTING INTO REVERSE WHEN A USB MEMORY DEVICE AND / OR AN IPHONE IS CONNECTED IMPROVEMENT: REDUCED DELAY TO 2 SECONDS. THE PROCEDURE WILL INVOLVE DOWNLOADING THE APPLICABLE UPDATE FILE FROM SUBARUNET THEN LOADING IT ONTO A FLASH DRIVE FOR INSTALLATION."
SUBARU OF AMERICA, INC.
Read full bulletin
(SUBARU) IS RECALLING CERTAIN 2015 AND 2016 MODEL YEAR LEGACY AND OUTBACK VEHICLES. DURING THE MANUFACTURING PROCESS OF THE PROPELLER SHAFT THAT CONNECTS TO THE VEHICLES TRANSMISSION, THE SEAL CAP AND SEAL LOCATED INSIDE THE PROPELLER SHAFT YOKE MAY HAVE BEEN DEFORMED. AS A RESULT, THE SEAL MAY LEAK TRANSMISSION FLUID. IF THE TRANSMISSION FLUID LEAKS ONTO AN EXHAUST PIPE, THERE IS A POSSIBLE RISK OF FIRE.
"THIS BULLETIN ANNOUNCES THE REPROGRAMMING FILE AVAILABILITY AND INSTALLATION PROCEDURE TO ADDRESS THE FOLLOWING...
Read full bulletin
CUSTOMER CONCERNS WHEN OPERATING THE CLARION 6.2 DISPLAY AUDIO UNIT: CONCERN: SLOW START-UP TIME (APPROXIMATELY 18 SECONDS) FOR THE FM MENU SCREEN TO DISPLAY IMPROVEMENT: REDUCED START-UP TIME TO 12 SECONDS. CONCERN: DELAY (APPROXIMATELY 14 SECONDS) BEFORE GUIDELINES ON BACK-UP CAMERA DISPLAY APPEAR IMPROVEMENT: REDUCED DELAY TO 12 SECONDS. CONCERN: BACK-UP CAMERA DISPLAY FREEZES (FOR 2 TO 10 SECONDS) WHEN SHIFTING INTO REVERSE AFTER SWITCHING THE IGNITION ON IMPROVEMENT: MODIFIED SOFTWARE TO ELIMINATE FREEZING OF BACK-UP CAMERA DISPLAY. CONCERN: DELAY (UP TO 10 SECONDS) BEFORE BACK-UP CAMERA DISPLAY IS SHOWN AFTER SHIFTING INTO REVERSE WHEN A USB MEMORY DEVICE AND / OR AN IPHONE IS CONNECTED IMPROVEMENT: REDUCED DELAY TO 2 SECONDS. THE PROCEDURE WILL INVOLVE DOWNLOADING THE APPLICABLE UPDATE FILE FROM SUBARUNET THEN LOADING IT ONTO A FLASH DRIVE FOR INSTALLATION."
Body & Paint
36 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...
Read full bulletin
adjustment/calibration of the EyeSight system after body repair procedures have been performed.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
Read full bulletin
exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding,...
Read full bulletin
it may be crystallized salt.
Paint Coding Information
Service Procedure to Address a Wind Rushing Sound from the Front Door Sash Area
EyeSight Acceptable Windshield Repair Areas
Please be advised, a limited number of early?production 2015MY Legacy and Outback models may arrive with up to 6...
Read full bulletin
identification labels which must be removed during the vehicle appearance / get?ready procedure prior to delivery to the customer. The labels are located (one each) on each door trim panel (front and rear) and one on each end of the instrument panel as shown in the photographs below.
Subaru of America, Inc.
Read full bulletin
(SOA) Quality Assurance has identified an increase in the number of cracked windshields on some 2015 and 2016MY Legacy and Outback models. SOA has now further extended the warranty to 8 years / unlimited miles.
Windshield Extension parameter changes
This bulletin announces availability of new power window switch assemblies.
This bulletin provides a procedure for diagnosing and repairing customer concerns of a popping or snapping -type sound heard when opening the sunroof.
Read full bulletin
The sound may occur when the rear portion of the glass lid weatherstrip contacts or catches the roof frame when the sunroof is opened.
This Service Information bulletin announces a change made to the mass damper plate and sub-woofer mounting bolts.
Read full bulletin
The threaded end of the new bolts has been changed to a round type instead of square to prevent getting caught on items as they are loaded into and out of the trunk.
"This bulletin announces availability of new power window switch assemblies developed to address the following customer...
Read full bulletin
concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...
Read full bulletin
retention and prevent water intrusion into the converter case.
This Service Information bulletin advises of a design change made to the rear body panel.
Read full bulletin
This panel is located between the trunk and the rear glass and incorporates the package shelf. It has been re-designed with convex surfaces added to prevent items going into or out of the trunk from being scratched or caught by the rear edges of the reinforcement panels.
This bulletin provides a procedure for diagnosing and repairing customer concerns of a "popping" or "snapping" -type...
Read full bulletin
sound heard when opening the sunroof. The sound may occur when the rear portion of the glass lid weatherstrip contacts or catches the roof frame when the sunroof is opened.
Annoucment Glass Tinting Repairs Performed for Bulletin 12-176-14
This Service Information bulletin provides precautions to use when installing the trunk garnish panel located between the combination lamps.
Read full bulletin
If the garnish is not installed properly, the small rubber protector(s) at the bottom edges of the garnish may become displaced and possibly allow the panel to contact / scratch the painted surface of the trunk. Over time, the finish may abrade through to bare metal and potentially allow rust to develop.
All Models Listed with Seat Lifter Feature.
Read full bulletin
This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies.
This bulletin provides supplemental information and an inspection point to use when diagnosing a wind rushing sound...
Read full bulletin
concern that persists on vehicles: * past the production change provided in TSB 12-176-14R, dated 10/28/2015 or * which have already had the repairs outlined in TSB 12-176-14R performed and the concern persists from the front door(s). PRODUCTION CHANGE INFORMATION: The latest production changes were implemented during September, 2015 starting with the following VINS: G3014581 (LEGACY) and G3230683 (OUTBACK).
SERVICE PROCEDURE TO ADDRESS A WIND RUSHING SOUND FROM THE REAR DOOR SASH AREA
SERVICE PROCEDURE TO ADDRESS A WIND RUSHING SOUND FROM THE FRONT DOOR SASH AREA
SUBARU OF AMERICA, INC.
Read full bulletin
(SOA) QUALITY ASSURANCE HAS IDENTIFIED AN INCREASE IN THE NUMBER OF CRACKED WINDSHIELDS ON SOME 2015 AND 2016MY LEGACY AND OUTBACK MODELS. FURTHER INVESTIGATION HAS DETERMINED THE ROOT CAUSE FOR MANY OF THESE FAILURES TO BE THE CERAMIC MATERIALS USED FOR THE BLACK-COLORED PRINTED PERIMETER COMBINED WITH THE SILVER-COLORED MATERIAL USED FOR THE WIPER DEICER PORTION OF THE WINDSHIELD GLASS. IN RESPONSE TO THIS INCREASE, SOA IS EXTENDING THE ORIGINAL WARRANTY ON APPLICABLE FACTORY-INSTALLED WINDSHIELDS TO 5 YEARS / UNLIMITED MILES. THIS WARRANTY EXTENSION WILL COVER WINDSHIELD REPLACEMENT A MAXIMUM OF ONE TIME WHERE APPLICABLE ON A VEHICLE WITH A VIN PRIOR TO THOSE LISTED IN THE PRODUCTION CHANGE INFORMATION ON PAGE 2 AND MEETING THE GUIDELINES OUTLINED IN THIS BULLETIN.
IN AN EFFORT TO CLARIFY INFORMATION CONTAINED IN THE WINDSHIELD WARRANTY EXTENSION TSB #12‐192‐15 DATED...
Read full bulletin
10/12/2015, PLEASE REVIEW THE FOLLOWING:  REPAIRS COVERED UNDER THIS WARRANTY EXTENSION ARE NOT SUBJECT TO THE $500.00 PRE‐AUTHORIZATION REQUIREMENT. DO NOT SUBMIT AN AUTHORIZATION REQUEST FOR WINDSHIELD REPLACEMENT THROUGH SUBARUNET FOR REPAIRS COVERED UNDER THIS WARRANTY EXTENSION.  CLAIMS SUBMITTED UNDER THIS WARRANTY EXTENSION MUST USE THE CLAIM CODING LISTED IN THE TSB AND ONLY THE FAIL CODE WBH86 OR WBH02. DO NOT USE WAA02 FOR WINDSHIELD CLAIMS COVERED BY THIS WARRANTY EXTENSION.  ANY WINDSHIELD CONDITION/DAMAGE ORIGINATING OUTSIDE OF THE AFFECTED WIPER DEICER AREA IS NOT COVERED BY THIS WARRANTY EXTENSION. AS OF 11/19/2015, THE TSB HAS BEEN REVISED TO REFLECT THESE CLARIFICATIONS.
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING-TYPE SOUND WHICH SEEMS TO COME...
Read full bulletin
FROM THE FRONT DOOR GLASS SASH AREA. CUSTOMERS MAY REPORT A CONCERN WITH ONE OR BOTH FRONT DOORS. IT IS ONLY NECESSARY TO ADDRESS THE SIDE WITH THE CONFIRMED CONDITION. THE DOOR GLASS SASH SEPARATES THE MAIN DOOR GLASS FROM THE SMALL PARTITION GLASS ON EACH DOOR. THE PROCEDURE INVOLVES REPLACEMENT OF THE FRONT DOOR GLASS RUN CHANNEL (WEATHERSTRIP), PARTITION GLASS/ WEATHERSTRIP, SASH AND BOTH THE INNER AND OUTER DOOR GLASS WEATHERSTRIPS (SWEEPS). IN ADDITION, TWO PRE-CUT PIECES OF SELF-ADHESIVE EPT FOAM, 1 PIECE OF NON-WOVEN TAPE (WILL BE CUT INTO 3 PIECES) AND A 320MM SECTION OF BUTYL (ADHESIVE RUBBER) SEALING MATERIAL WILL BE ADDED IN SPECIFIC LOCATIONS. TO ADDRESS A CUSTOMER CONCERN OF A FLUTTERING-TYPE SOUND COMING FROM THE B-PILLAR AREA AT HIGHWAY SPEEDS, SEE TSB 12-185-15 FOR INSTALLATION OF THE 320MM SECTION OF BUTYL TAPE ONLY.
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING-TYPE SOUND WHICH SEEMS TO COME...
Read full bulletin
FROM THE REAR DOOR GLASS SASH AREA. CUSTOMERS MAY REPORT A CONCERN WITH ONE OR BOTH REAR DOORS. IT IS ONLY NECESSARY TO ADDRESS THE SIDE WITH THE CONFIRMED CONDITION. THE DOOR GLASS SASH SEPARATES THE MAIN DOOR GLASS FROM THE SMALL PARTITION GLASS AT THE REAR OF EACH DOOR. THE PROCEDURE INVOLVES REPLACEMENT OF THE REAR DOOR GLASS RUN CHANNEL (WEATHERSTRIP), PARTITION GLASS WEATHERSTRIP, AND BOTH THE INNER AND OUTER DOOR GLASS WEATHERSTRIPS (SWEEPS). IN ADDITION, 3 PRE-CUT PIECES OF SELF-ADHESIVE EPT FOAM, 1 PIECE OF NON-WOVEN TAPE (WILL BE CUT INTO 2 PIECES) AND A 320MM SECTION OF BUTYL TAPE WILL BE ADDED IN SPECIFIC LOCATIONS. TO ADDRESS A CUSTOMER CONCERN OF A FLUTTERING-TYPE NOISE COMING FROM THE B-PILLAR AREA AT HIGHWAY SPEEDS, SEE TSB 12-185-15 FOR INSTALLATION OF THE 320MM SECTION OF BUTYL TAPE ONLY.
SUBARU OF AMERICA, INC.
Read full bulletin
WILL BE ISSUING A WARRANTY EXTENSION TO ADDRESS CRACKS OR BREAKAGE IN THE DEICER AREA OF THE WINDSHIELD ON 2015 AND EARLY PRODUCTION 2016 LEGACY AND OUTBACK MODELS EQUIPPED WITH THE ALL WEATHER PACKAGE THAT INCLUDED A WINDSHIELD WIPER DEICER. THIS EXTENSION ALSO COVERS CERTAIN EARLY REPLACEMENT WINDSHIELDS WHICH WERE SIMILARLY AFFECTED. DURING THE WINDSHIELD GLASS MANUFACTURING PROCESS, CERTAIN COMPOUNDS USED TO ADHERE THE DEICER TO THE LOWER PORTION OF THE WINDSHIELD POTENTIALLY CREATED A CONDITION WHERE THE GLASS COULD BECOME MORE SUSCEPTIBLE TO CRACKING FOLLOWING A MINOR WOUND TO THE GLASS DUE TO SOME OUTSIDE FORCE SUCH AS A STONE IMPACT. WHEN THIS OCCURS, THE DAMAGE TO THE GLASS GENERALLY APPEARS VERY MINOR OR MAY EVEN BE INVISIBLE BUT THE GLASS MAY CRACK AS A RESULT. IF THE CRACK ORIGINATES OR PASSES THROUGH THE DEICER (LOWER) AREA OF THE WINDSHIELD THEN THIS CONDITION MAY BE THE CAUSE.
SUBARU OF AMERICA, INC.
Read full bulletin
(SOA) QUALITY ASSURANCE HAS IDENTIFIED AN INCREASE IN THE NUMBER OF CRACKED WINDSHIELDS ON SOME 2015 AND 2016MY LEGACY AND OUTBACK MODELS. FURTHER INVESTIGATION HAS DETERMINED THE ROOT CAUSE FOR MANY OF THESE FAILURES TO BE THE CERAMIC MATERIALS USED FOR THE BLACK-COLORED PRINTED PERIMETER COMBINED WITH THE SILVER-COLORED MATERIAL USED FOR THE WIPER DEICER PORTION OF THE WINDSHIELD GLASS. IN RESPONSE TO THIS INCREASE, SOA IS EXTENDING THE ORIGINAL WARRANTY ON APPLICABLE FACTORY-INSTALLED WINDSHIELDS TO 5 YEARS / UNLIMITED MILES. THIS WARRANTY EXTENSION WILL COVER WINDSHIELD REPLACEMENT A MAXIMUM OF ONE TIME WHERE APPLICABLE ON A VEHICLE WITH A VIN PRIOR TO THOSE LISTED IN THE PRODUCTION CHANGE INFORMATION ON PAGE 2 AND MEETING THE GUIDELINES OUTLINED IN THIS BULLETIN. NOTE: ALWAYS PERFORM A VEHICLE COVERAGE INQUIRY ON SUBARUNET TO DETERMINE ELIGIBILITY FOR THIS WARRANTY EXTENSION BEFORE PROCEEDING. SEE SAMPLE INQUIRY RESULT BELOW. THE VIN SHOULD ALSO BE CHECKED FOR ANY OPEN CAMPAIGNS OR RECALLS AT THIS TIME.
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING-TYPE SOUND WHICH SEEMS TO COME...
Read full bulletin
FROM THE FRONT DOOR GLASS SASH AREA. CUSTOMERS MAY REPORT A CONCERN WITH ONE OR BOTH FRONT DOORS. IT IS ONLY NECESSARY TO ADDRESS THE SIDE WITH THE CONFIRMED CONDITION. THE DOOR GLASS SASH SEPARATES THE MAIN DOOR GLASS FROM THE SMALL PARTITION GLASS ON EACH DOOR. THE PROCEDURE INVOLVES REPLACEMENT OF THE FRONT DOOR GLASS RUN CHANNEL (WEATHERSTRIP), PARTITION GLASS/ WEATHERSTRIP, SASH AND BOTH THE INNER AND OUTER DOOR GLASS WEATHERSTRIPS (SWEEPS). IN ADDITION, TWO PRE-CUT PIECES OF SELF-ADHESIVE EPT FOAM, 1 PIECE OF NON-WOVEN TAPE (WILL BE CUT INTO 3 PIECES) AND A 320MM SECTION OF BUTYL (ADHESIVE RUBBER) SEALING MATERIAL WILL BE ADDED IN SPECIFIC LOCATIONS.
THIS SERVICE INFORMATION BULLETIN PROVIDES THE PROCEDURE TO FOLLOW WHEN RECEIVING A CUSTOMER CONCERN REGARDING OPERATION...
Read full bulletin
OF THEIR POWER WINDOW AUTO-UP AND/OR AUTO-DOWN FEATURE. TESTING OF RETURNED POWER WINDOW SWITCH ASSEMBLIES HAS REVEALED THE VAST MAJORITY ARE NOT FAILED AS CLAIMED.
"THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING-TYPE SOUND WHICH SEEMS TO...
Read full bulletin
COME FROM THE FRONT DOOR GLASS SASH AREA. CUSTOMERS MAY REPORT A CONCERN WITH ONE OR BOTH FRONT DOORS. IT IS ONLY NECESSARY TO ADDRESS THE SIDE WITH THE CONFIRMED CONDITION. THE DOOR GLASS SASH SEPARATES THE MAIN DOOR GLASS FROM THE SMALL PARTITION GLASS ON EACH DOOR. THE PROCEDURE INVOLVES REPLACEMENT OF THE FRONT DOOR GLASS RUN CHANNEL (WEATHERSTRIP), PARTITION GLASS/ WEATHERSTRIP, SASH AND BOTH THE INNER AND OUTER DOOR GLASS WEATHERSTRIPS (SWEEPS). IN ADDITION, TWO PRE-CUT PIECES OF SELF-ADHESIVE EPT FOAM, 1 PIECE OF NON-WOVEN TAPE (WILL BE CUT INTO 3 PIECES) AND A 320MM SECTION OF BUTYL (ADHESIVE RUBBER) SEALING MATERIAL WILL BE ADDED IN SPECIFIC LOCATIONS."
"THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING-TYPE SOUND WHICH SEEMS TO...
Read full bulletin
COME FROM THE REAR DOOR GLASS SASH AREA. CUSTOMERS MAY REPORT A CONCERN WITH ONE OR BOTH REAR DOORS. IT IS ONLY NECESSARY TO ADDRESS THE SIDE WITH THE CONFIRMED CONDITION. THE DOOR GLASS SASH SEPARATES THE MAIN DOOR GLASS FROM THE SMALL PARTITION GLASS AT THE REAR OF EACH DOOR. THE PROCEDURE INVOLVES REPLACEMENT OF THE REAR DOOR GLASS RUN HANNEL (WEATHERSTRIP), PARTITION GLASS WEATHERSTRIP, AND BOTH THE INNER AND OUTER DOOR GLASS WEATHERSTRIPS (SWEEPS). IN ADDITION, 3 PRE-CUT PIECES OF SELF-ADHESIVE EPT FOAM, 1 PIECE OF NON-WOVEN TAPE (WILL BE CUT INTO 2 PIECES) AND A 320MM SECTION OF BUTYL TAPE WILL BE ADDED IN SPECIFIC LOCATIONS."
"THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A WIND RUSHING-TYPE SOUND WHICH SEEMS TO...
Read full bulletin
COME FROM THE REAR DOOR GLASS SASH AREA. CUSTOMERS MAY REPORT A CONCERN WITH ONE OR BOTH REAR DOORS. IT IS ONLY NECESSARY TO ADDRESS THE SIDE WITH THE CONFIRMED CONDITION. THE DOOR GLASS SASH SEPARATES THE MAIN DOOR GLASS FROM THE SMALL PARTITION GLASS AT THE REAR OF EACH DOOR. THE PROCEDURE INVOLVES REPLACEMENT OF THE REAR DOOR GLASS RUN HANNEL (WEATHERSTRIP), PARTITION GLASS WEATHERSTRIP, AND BOTH THE INNER AND OUTER DOOR GLASS WEATHERSTRIPS (SWEEPS). IN ADDITION, 3 PRE-CUT PIECES OF SELF-ADHESIVE EPT FOAM, 1 PIECE OF NON-WOVEN TAPE (WILL BE CUT INTO 2 PIECES) AND A 320MM SECTION OF BUTYL TAPE WILL BE ADDED IN SPECIFIC LOCATIONS."
THIS BULLETIN PROVIDES A SERVICE PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF LOOSE OR GAPPING ACCESSORY FRONT WHEEL ARCH...
Read full bulletin
MOLDING(S) (E201SAL000 MOLDING KIT). THERE ARE 2 RETAINING CLIPS ON EACH MOLDING WHICH HAVE BEEN IMPROVED TO ENHANCE RETENTION OF THE MOLDING TO THE FENDER LIP THEREBY ELIMINATING ANY GAP BETWEEN THE MOLDING AND THE BODY. THIS BULLETIN APPLIES TO THE FRONT WHEEL ARCH MOLDINGS ONLY.
Fuel System
27 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
Procedure to Improve Fit and Operation of the Fuel (Gasoline) Filler Door (Flap)
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign for certain 2015-2016MY Legacy and Outback 2.5L models which may experience an exhaust noise and/or odor coming from cracks at the bellows section of the front exhaust pipe which includes the catalytic converter
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign for certain 2015-2016MY Legacy and Outback 2.5L models which may experience an exhaust noise and/or odor coming from cracks at the bellows section of the front exhaust pipe which includes the catalytic converter.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign/voluntary emissions recall for certain 2015-2016 model year Legacy and Outback vehicles. This campaign will involve replacement of the front exhaust pipe containing the catalytic converter.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign/ voluntary emissions recall for certain 2015-2016 model year Legacy and Outback vehicles. This campaign will involve replacement of the front exhaust pipe containing the catalytic converter.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a serivce campaign/ voluntary emissions recall for certain 2015-2016 model year Legacy and Outback vehicles. This campaign will involve replacement of the front exhaust pipe containing the catalytic converter.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign for certain 2015-2016 MY Legacy and Outback 2.5L models which may experience an exhaust noise and/or odor coming from cracks at the bellows section of the front exhaust pipe which includes the catalytic converter.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign for certain 2015-2016MY Legacy and Outback 2.5L models which may experience an exhaust noise and/or odor coming from cracks at the bellows section of the front exhaust pipe which includes the catalytic converter.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a serivce campaign/voltuntary emissions recall for certain 2015-2016 model year Legacy and Outback vehicles. This campaign will involve replacement of the front exhaust pipe containing the cataytic converter.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign for certain 2015-2016MY Legacy and Outback 2.5L models which may experience an exhaust noise and/or odor coming from cracks at the bellows section of the front exhaust pipe which includes the catalytic converter. A leak occurring at the front exhaust pipe may result in deterioration of emission performance. As a result, the vehicle may fail to meet emission levels certified by the EPA and/or California ARB.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign/voluntary emissions recall for certain 2015-2016 model year Legacy and Outback vehicles. This campaign will involve replacement of the front exhaust pipe containing the catalytic converter.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign for certain 2015-2018 Legacy and Outback 2.5L SULEV vehicles. This campaign involves replacement of the front exhaust pipe assembly, which includes the catalytic converter. Due to an improper part number supersession for the EPF assembly, certain SULEV vehicles which had the EPF replaced by an authorized Subaru retailer may have had a non-SULEV specification part installed. Although there is no safety risk or noticeable change in vehicle operation, performance of the emission system may be insufficient to comply with required specifications.
Subarunet Aunouncement: Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign/voluntary emissions recall for certain 2015-2018 model year Legacy and Outback SULEV (Super Ultra Low Emissions Vehicle) vehicles. This will affect 2,620 vehicles identified through Subaru warranty claim records indicating that the incorrect front exhaust pipe assembly may have been installed during a repair.
This bulletin provides part number and design change information regarding the fuel door (saucer) assembly which may...
Read full bulletin
not open properly due to ice accumulation in sub-freezing conditions.
This bulletin provides part number and design change information regarding the fuel door (saucer) assembly which may...
Read full bulletin
not open properly due to ice accumulation in sub-freezing conditions.
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FUEL FILLER DOOR (SAUCER) ASSEMBLY TO ADDRESS CUSTOMER CONCERNS OF IT...
Read full bulletin
BEING DIFFICULT TO OPEN AND / OR CLOSE. THE STRIKER PORTIONS SHAPE HAS BEEN CHANGED AS SHOWN IN THE CROSSSECTION ILLUSTRATION BELOW ALONG WITH THE TYPE OF PLASTIC MATERIAL USED IN THE CONSTRUCTION OF THE SAUCER ASSEMBLY. IMPORTANT: THIS BULLETIN REPLACES TSB 09-58-14R DATED 9/26/14 AND 09-60-15R DATED 10/26/15.
NOTE: SERVICE BULLETIN 09-58-14 (PROCEDURE TO IMPROVE FIT AND OPERATION OF THE FUEL FILLER DOOR) HAS BEEN DELETED FROM...
Read full bulletin
STIS AND HAS BEEN REPLACED WITH SERVICE BULLETIN 09-61-15R (DESIGN CHANGE TO THE FUEL FILLER DOOR ASSEMBLY). IF YOU HAVE COPIES OF 09-58-14 PLEASE DISCARD AND REFER TO 09-61-15R FOR THE LATEST PROCEDURE.
"THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FUEL FILLER DOOR (SAUCER) ASSEMBLY TO ADDRESS CUSTOMER CONCERNS OF IT...
Read full bulletin
BEING DIFFICULT TO OPEN AND / OR CLOSE. THE STRIKER PORTIONS SHAPE HAS BEEN CHANGED AS SHOWN IN THE CROSS-SECTION ILLUSTRATION BELOW ALONG WITH THE TYPE OF PLASTIC MATERIAL USED IN THE CONSTRUCTION OF THE SAUCER ASSEMBLY."
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FUEL FILLER DOOR (SAUCER) ASSEMBLY TO ADDRESS CUSTOMER CONCERNS OF IT...
Read full bulletin
BEING DIFFICULT TO OPEN AND / OR CLOSE. THE STRIKER PORTIONS SHAPE HAS BEEN CHANGED AS SHOWN IN THE CROSS-SECTION ILLUSTRATION BELOW ALONG WITH THE TYPE OF PLASTIC MATERIAL USED IN THE CONSTRUCTION OF THE SAUCER ASSEMBLY. IMPORTANT: THIS BULLETIN REPLACES TSB 09-60-15R DATED 10/26/15.
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF THE FUEL FILLER DOOR BEING DIFFICULT TO CLOSE.
Read full bulletin
THE PROCEDURE INVOLVES REMOVING APPROXIMATELY 1MM OF MATERIAL FROM THE END OF THE PLASTIC LOCKING PIN PORTION OF THE FUEL FILLER DOOR LATCH MECHANISM.
PROCEDURE TO IMPROVE FIT AND OPERATION OF THE FUEL FILLER DOOR (FLAP)
THIS BULLETIN PROVIDES A TREATMENT PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF RUST DEVELOPING ON THE FRONT EXHAUST PIPE...
Read full bulletin
HEAT SHIELD RETAINING BOLT HEADS AS SHOWN IN THE ILLUSTRATIONS BELOW.
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF THE FUEL FILLER DOOR BEING DIFFICULT TO OPEN OR CLOSE.
Read full bulletin
THE PROCEDURE INVOLVES REMOVING APPROXIMATELY 1MM OF MATERIAL FROM THE END OF THE PLASTIC LOCKING PIN PORTION OF THE FUEL FILLER DOOR LATCH MECHANISM.
"THIS ANNOUCMENT IS A REMINDER THERE ARE TWO RELEVANT SERVICE BULLETINS CURRENTLY POSTED ON STIS TO ADDRESS FUEL / GAS...
Read full bulletin
DOOR OPENING CONCERNS ON 2015 LEGACY OR OUTBACK."
Brakes
21 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
Read full bulletin
(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
Read full bulletin
(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
Read full bulletin
This information has been developed to reduce unnecessary brake caliper replacement.
"In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
(SOA) is extending the New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly used in the listed models."
In the interest of customer satisfaction, Subaru of America, Inc.
Read full bulletin
(SOA) is extending the New Car Limited Warranty coverage for the electronic connector lock tab for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from (3) years or thirty-six thousand (36,000) miles (whichever comes first) to (15) years / unlimited mileage.
New Subaru Recall Campaign: WQS-54 Driver Assist System Delay in Warning Indicator.
Read full bulletin
The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign for all 2015 model year Legacy and Outback vehicles. Subaru has determined that vehicles affected by this Service Program require reprogramming of the Electronic Parking Brake (EPB) system.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
Read full bulletin
customer concerns of a squeaking or squealing sound on the models listed above.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign for all 2015 model year Legacy and Outback vehicles. Subaru has determined that vehicles affected by this Service Program require reprogramming of the Electronic Parking Brake (EPB) system.
Subaru of America, Inc.
Read full bulletin
(Subaru) is initiating a service campaign for all 2015 model year Legacy and Outback vehicle. Subaru has determined that vehicles affected by this Service Program require reprogramming of the Electronic Parking Brake (EPB) system.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
Read full bulletin
This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
This bulletin announces a design change made to the rear ABS wheel speed sensor on the models listed above.
Read full bulletin
The change involves the addition of an additional shielding cover to protect the harness from damage caused by road debris.
This bulletin announces a design change to the EPB adapter cord harness connector.
Read full bulletin
In some cases, the retaining tab of the connector may become damaged as a result of removal or installation for diagnosis and later and cause DTC C1956 or C1957 to set and the brake warning lamp to illuminate. The retaining tab portion of the connector has been changed to improve its durability and prevent recurrence of the DTC. If there is no prior history of disconnection and the connector lock tab is not damaged, check for another possible cause for these DTCs.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
Read full bulletin
customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).
Subaru of America, Inc.
Read full bulletin
(SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.
Owner Notification Letter.
Read full bulletin
Subaru has developed a modification to the Electronic Parking Brake (EPB) software logic for 2015 model year Legacy and Outback vehicles. This software update is intended to ensure the proper operation of your vehicle?s EPB system.
The WQS?54 Repair Procedure Bulletin has been posted on STIS.
Read full bulletin
Coverage information for all affected Stop?Sale vehicles is available on subarunet.com. Subaru of America, Inc. (Subaru) is recalling certain vehicles equipped with a driver assist system: ? 2015 model year Legacy vehicles ? 2015 model year Outback vehicles ? 2015 model year Impreza vehicles ? 2015 model year XV Crosstrek vehicles ? 2016 model year WRX vehicles The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
Subaru of America, Inc.
Read full bulletin
(SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.
Subaru of America, Inc.
Read full bulletin
(Subaru) is recalling certain vehicles equipped with a driver assist system The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.
Read full bulletin
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
SUBARU: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER.
Read full bulletin
SELECT DOCUMENT SEARCH BUTTON BELOW. IN CERTAIN VEHICLES THERE IS A DELAYED IN DETECTING A FAILURE OF BRAKE LAMP SWITCH (BLS) BY DRIVER ASSIST SYSTEM AND TAKES LONGER FOR VEHICLE DYNAMIC CONTROL (VDC) TO RECEIVE REQUEST, RESULTING IN NO AUTOMATIC BRAKING. MODEL 2015 LEGACY, OUTBACK, IMPREZA, XV CROSSTREK, 2016 WRX. *PE
Software & Calibration
14 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
Read full bulletin
interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
Read full bulletin
will release an OTA to perform a software update to the DCM. This is a preventive OTA.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
NOTE: As of 8/23/2016, this TSB has been replaced with Service Program Bulletins WTG-67 and WTH-68.
Read full bulletin
Please refer to those publications for the most updated information relating to the repairs originally contained in TSB 07-89-15R.
This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
Read full bulletin
Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
The corrected update files are now available for download from Subarunet.
Read full bulletin
TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
Read full bulletin
TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
Read full bulletin
TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
OIL CHANGE INTERVAL UPDATE BEGINNING WITH 2015 MODEL YEAR VEHICLES
OIL CHANGE INTERVAL UPDATE BEGINNING WITH 2015 MODEL YEAR VEHICLES
HVAC & Climate
12 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
Read full bulletin
concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
Read full bulletin
concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
Read full bulletin
concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
Read full bulletin
(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
Read full bulletin
concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
HVAC Cabin Air Filter Applicability
This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.
This bulletin announces a design change made to the HVAC control panels for the models listed above.
Read full bulletin
The change will address customer concerns of the seat heater switches sticking in the pressed position but not returning to flush with the face of the control panel when released as shown in the photos below. A series of small air outlets (vents) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.
This bulletin announces a design change made to the HVAC control panels for the models listed above.
Read full bulletin
The change will address customer concerns of the seat heater switches sticking in the ?pressed? position but not returning to ?flush? with the face of the control panel when released as shown in the photos below. A series of small air outlets (vents) has been added to the assembly to keep dust and dirt from accumulating and causing the switches to bind.
HVAC CABIN AIR FILTER APPLICABILITY
THIS BULLETIN ANNOUNCES AVAILABILITY OF REVISED MAP DATA TO ADDRESS CUSTOMER CONCERNS OF AN INCORRECT CLOCK TIME BEING...
Read full bulletin
DISPLAYED (ONE HOUR DIFFERENCE AHEAD OR BEHIND) ON THE HVAC CONTROL UNIT AND AN INCORRECT ESTIMATED DESTINATION ARRIVAL TIME BEING DISPLAYED BY THE NAVIGATION SYSTEM. THIS CONDITION ONLY OCCURS IN CERTAIN GEOGRAPHICAL AREAS LOCATED NEAR THE CROSSOVER BETWEEN TIME ZONES.
THIS BULLETIN PROVIDES THE REQUIRED BREAK-IN PROCEDURES TO FOLLOW AFTER REPLACING THE VARIABLE A/C COMPRESSOR.
Read full bulletin
THE APPLICABLE PROCEDURE DESCRIBED BELOW MUST BE PERFORMED TO PREVENT DAMAGING THE NEW COMPRESSOR.
Lighting
12 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
Read full bulletin
retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
Read full bulletin
combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Puddle Light Recall
IMPORTANT: This Service Bulletin has been as been replaced by TSB 07-170-20 dated 02/21/2020 entitled Reprogramming File...
Read full bulletin
Availability for EyeSight DTC B280B: VDC Abnormal. Please refer to this new bulletin for the latest information regarding this condition.
This bulletin provides a measurement and adjustment procedure for the stop lamp switch.
Read full bulletin
An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information...
Read full bulletin
on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).
This bulletin provides a measurement and adjustment procedure for the stop lamp switch.
Read full bulletin
An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
Read full bulletin
NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
Read full bulletin
NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW."
UPDATE ] SUBARU RECALL CAMPAIGN: WQU]56 PROPELLER SHAFT OWNER NOTIFICATION OWNER NOTIFICATION LETTERS WILL BE MAILED...
Read full bulletin
TODAY, AND EMAILS TO OWNERS WILL FOLLOW EARLY NEXT WEEK. SUBARU OF AMERICA, INC. (SUBARU) IS RECALLING CERTAIN 2015 AND 2016 MODEL YEAR LEGACY AND OUTBACK VEHICLES.
RECALL CAMPAIGN: WQU-56 PROPELLER SHAFT PARTS SUPPLY UPDATE.
Read full bulletin
PROPELLER SHAFT SHIPMENT QUANTITIES TO COVER ALL AFFECTED VEHICLES RETAILED PRIOR TO AUGUST 4TH STOP SALE WILL BE COMPLETED THIS WEEK. YOUR SOA ZONE OFFICE HAS BEEN PROVIDED THE AFFECTED VIN LIST TO IDENTIFY RETAILED UNITS. PLEASE CONTACT VEHICLE OWNERS AND ARRANGE APPOINTMENT TO PERFORM RECALL PROCEDURE ON THEIR VEHICLE AS SOON AS POSSIBLE. THE REMAINING QUANTITY OF PARTS TO COVER EXISTING RETAILER STOCK AND VEHICLES IN-TRANSIT WILL BE SHIPPED TO RETAILERS BY THE END OF NEXT WEEK.
"UPDATE: SUBARU RECALL CAMPAIGN: WQU-56 PROPELLER SHAFT-BULLETIN PLEASE BE ADVISED THAT THE PRODUCT CAMPAIGN BULLETIN...
Read full bulletin
FOR WQU-56 HAS BEEN POSTED ON STIS. THE BULLETIN INCLUDES DETAILED INFORMATION REGARDING THE PARTS SHIPMENTS AND THE REPAIR PROCEDURE."
Suspension
11 bulletinsThis bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
Read full bulletin
resistance to imperfections resulting from shock loads.
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
Read full bulletin
unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
Read full bulletin
resistance to imperfections resulting from shock loads.
This bulletin announces availability of new Front Stabilizer Link assemblies equipped with a new dust boot material...
Read full bulletin
having enhanced durability and grease retention characteristics.
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat.
Read full bulletin
A change has been made to the Teflon bushings used in the seat cushion frame assembly.
This bulletin announces a slight design change made to the sealing areas of the wheel hub assemblies for the models as listed above.
Read full bulletin
The change was made to enhance productivity during the vehicle assembly process.
This bulletin provides a procedure to help identify the source of a squeaking, creaking or popping -type sound heard coming from the driver?s seat.
Read full bulletin
A change has been made to the Teflon bushings used in the seat cushion frame assembly.
This bulletin provides new part information and an identification procedure to address a small number of vehicles...
Read full bulletin
identified with a sticking secondary hood latch mechanism. The hood latch mechanism is exposed to foreign materials during normal use which can accumulate and cause the secondary portion to not operate properly. The spring-loaded secondary latch is manually released (after pulling the inside hood release lever to operate the primary latch mechanism) by the operator to open the hood. If faulty, the spring may not have enough force to return the lever back to its original position while the hood is open. Once the hood is closed, the secondary latch is forced into the closed position by design.
Air Bags & Safety
10 bulletinsThis bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
Read full bulletin
seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
Read full bulletin
seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
Read full bulletin
seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
Read full bulletin
seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
Read full bulletin
seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
Read full bulletin
seat belt buckle assembly attaches to the seat frame.
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
Read full bulletin
the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
Read full bulletin
the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
Read full bulletin
the airbag system.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
Read full bulletin
seat belt buckle assembly attaches to the seat frame. A design change was made to the wave washer used at the attachment point to eliminate the sound. The sound can be heard when moving the buckle assembly side to side.
Hybrid & EV
3 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
Read full bulletin
new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
Read full bulletin
new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
Steering
2 bulletinsThis bulletin announces a new steering column assembly designed to address a limited number of customer concerns...
Read full bulletin
involving the tilt mechanism portion not staying locked. This condition can only occur during the process of adjusting the steering column?s tilt position if the tilt lever is not pushed up all the way back up when completed. Once the column is fully locked (the tilt lever is pushed all the way up), there is no concern of possible release.
The following special tool is required for servicing the 2015-2017MY Legacy and Outback Electronic Power Steering (EPS) rack assembly.
Read full bulletin
This tool will be shipped directly to all Subaru retailers during September. Please reference TSB 04-17-17 for further information about the use of this tool. Each retailer will be supplied with one of these tools at no charge.
Tires & Wheels
1 bulletinThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
Read full bulletin
B2A20 with gen 4 Telematics.