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2014 Subaru Legacy TSBs

348 Technical Service Bulletins across 17 categories

Engine

74 bulletins
11027982

This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

11024861

This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11023523

This bulletin announces a design change made to the CVT Control Valve Body.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11017452

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...

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engines.

11008281

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...

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on FA and FB type engines.

11008267

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

11005608

This thermo control valve video contains information on the replacement of thermo control valve.

10248223

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10244915

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10235846

Reprogramming Files for Spark Knock (Ping)

10235843

surface treatment change to oil control piston rings

10234864

Drive Magazine article titled ?Engine Oil, Maintenance and Warnings?

10233058

Surface Treatment Change To Oil Control Piston Rings

10233056

Surface Treatment Change To Oil Control Piston Rings

10232889

Revised Valve Train Parts to Reduce a Warm Engine Tapping Sound from the Left Cylinder Head

10232546

New Subaru Recall Campaign WQJ?46: 5EAT Parking Rod (6 cylinder engine only)

10207172

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

10191563

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10188219

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10188218

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10186419

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10182589

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10179422

This bulletin announces availability of new master cylinder application shaft seals.

10171869

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004-2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10171076

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10163017

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10160503

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10160490

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10160214

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...

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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10160205

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).

10154425

The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine.

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The new springs have different color paint marks to help identify their application.

10154423

This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...

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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.

10154411

SUBARU OF AMERICA, INC.

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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN). This phase of the Takata recall expansion includes all remaining vehicles equipped with a non-desciccated Takata-sourced passenger side frontal air bag containing the propellant PSAN. Recall Codes TKA-19-TKB-19-TKC-19

10153187

This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...

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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.

10150944

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...

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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

10150919

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...

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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

10144874

In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...

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Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.

10144873

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.

10141513

This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block...

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assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.

10140527

Oil Consumption Class Action Law Suit Frequently Asked Questions

10140523

Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo.

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Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.

10140505

Revised TSB. This bulletin announces the availability of reprogramming files and a revised oil level switch to optimize...

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the ECM logic for engine oil level detection in the event of false or premature low engine oil level warning lamp illumination. Should a customer present a concern with a low engine oil warning lamp illumination and the diagnosis indicate the oil level is full or nearly full (oil level between the full and add marks/holes on the dipstick) and the customer has not added any engine oil, the ECM must be updated with this new logic and the oil level switch specified below replaced. The new oil level switch part number supplied in this bulletin must be used. If the customer has added oil, determine how much was added. Based upon the information provided, estimate where the oil level was when the lamp illuminated in order to determine if additional action is required beyond what is described in this bulletin (e.g an oil consumption test). The ECM must still be updated with this new logic and the oil level switch replaced.

10140501

Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10140500

Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10133527

2010-15 Legacy/ Outback 2.5L NA CVT, 2015 Legacy/ Outback 3.6L NA CVT, 2012-15 Impreza 2.0L NA CVT, 2013-15 Crosstrek...

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2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. For these vehicles, retailers must contact Subaru Claims Helpline prior to claims submission at 1-866-SUBARU2 (1-866-782-2782)

10133517

This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated...

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customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine

10133516

2013-14MY Legacy and Outback Models with 2.5L FB Engines, 2011-14MY Forester Models with 2.5L FB Engines, 2015 MY...

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Forester (Manual Transmissions Only), with 2.5L FB Engines, 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines, 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engine As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin

10131632

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...

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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10120998

Refer to bulletin for engine/transmission type.

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As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer. IMPORTANT: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for this Warranty Extension before proceeding. The VIN should also be checked for any open campaigns or recalls at this time.

10120985

2013-14MY Legacy and Outback Models with 2.5L FB Engines - 2011-14MY Forester Models with 2.5L FB Engines - 2015 MY...

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Forester (Manual Transmissions Only) with 2.5L FB Engines - 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines - 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engines. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer.

10120964

Revised Service Bulletin: Surface Treatment Change To Oil Control Piston Rings This bulletin announces information...

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regarding a major change to the repair procedures previously outlined in Service Bulletins 02-143-13R, 02-144-13R and 02-145-13R.

10117529

This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address...

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customer concerns of a slipping belt (squeal or chirping) sound.

10094229

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10094118

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

10094113

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

10093904

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10093875

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10093861

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT...

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(MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT

10093365

"A COUNTERMEASURE THERMOSTAT HAS BEEN RELEASED TO ADDRESS A RARE CONDITION WHICH MAY OCCUR DURING ENGINE SOAK IN COLD AMBIENT TEMPERATURES.

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IN THESE RARE CASES, AFTER AN EXTENDED COLD SOAK, COOLANT MAY ENTER THE THERMOSTATS INTERNAL PISTON. IF THIS OCCURS, THE THERMOSTAT MAY OPEN AT A TEMPERATURE WHICH IS LOWER THAN SPECIFIED AND CAUSE DTC P0128 TO BE STORED IN THE ECM MEMORY."

10093119

"THIS BULLETIN PROVIDES AN INSPECTION AND ADJUSTMENT PROCEDURE TO ADDRESS A DTC C0075 WHICH MAY BE STORED IN THE VEHICLE...

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DYNAMICS CONTROL AND HYDRAULIC CONTROL UNIT (VDCCM&HCU). THE DTC RELATES TO INCORRECT INPUTS TO WHEEL CYLINDER PRESSURE SENSORS DUE TO AIR IN THE HYDRAULIC BRAKE LINES. IN ADDITION, ON IMPREZA AND XV CROSSTREK, AN IMPROPERLY ADJUSTED BRAKE LIGHT SWITCH (BLS) MAY ALSO CAUSE THE DTC."

10093103

"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."

10092385

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

10092082

SUBARU OF AMERICA, INC.

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HAS DETERMINED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2013MY SUBARU TRIBECA AND 2014MY SUBARU LEGACY AND OUTBACK VEHICLES EQUIPPED WITH 5EAT (6 CYLINDER ENGINE ONLY).

10092081

"SUBJECT: NEW SUBARU RECALL CAMPAIGN WQJ]46: 5EAT PARKING ROD (6 CYLINDER ENGINE ONLY) SUBARU HAS DETERMINED THAT A...

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DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS IN CERTAIN 2013MY TRIBECA AND 2014MY LEGACY AND OUTBACK VEHICLES EQUIPPED WITH A 5]SPEED AUTOMATIC TRANSMISSION (6 CYLINDER ENGINE ONLY). A TOTAL OF 202 VEHICLES ARE INVOLVED. POTENTIALLY AFFECTED VEHICLES FALL WITHIN THE VIN RANGES LISTED IN THE CHART BELOW. PLEASE NOTE THAT NOT ALL VEHICLES WITHIN THE VIN RANGE ARE AFFECTED. RECALL COVERAGE FOR ALL POTENTIALLY AFFECTED VEHICLES MUST BE CONFIRMED BY USING VEHICLE COVERAGE INQUIRY IN SUBARUNET."

10092011

"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."

10091766

CLICK, POP OR CREEK SOUND FROM LEFT OR RIGHT OUTER COWL CORNER / BASE OF A PILLAR AREA - THIS BULLETIN PROVIDES A REPAIR...

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PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A CLICK, POP OR CREEK SOUND HEARD COMING FROM EITHER THE LEFT OR RIGHT SIDE AROUND THE REAR CORNERS OF THE COWL / ENGINE COMPARTMENT / BASE OF A PILLAR AREA.

10090781

THIS BULLETIN ANNOUNCES THE AVAILABILITY OF REPROGRAMMING FILES AND A REVISED OIL LEVEL SWITCH TO OPTIMIZE THE ECM LOGIC...

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FOR ENGINE OIL LEVEL DETECTION IN THE EVENT OF FALSE OR PREMATURE LOW ENGINE OIL LEVEL WARNING LAMP ILLUMINATION. REVISED TO INCREASE ENGINE OIL QUANTITIES.

10090762

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. THE PURPOSE OF REVISING THIS BULLETIN IS TO CORRECT THE TRANSMISSION TYPE.

10090143

REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD

10083905

"PROPOSED ENGINE OIL CONSUMPTION CLASS ACTION SETTLEMENT RECENTLY YOU MAY HAVE SEEN VARIOUS ONLINE AND OTHER MEDIA...

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ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION."

10083887

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. THE PURPOSE OF REVISING THIS BULLETIN IS TO CORRECT THE TRANSMISSION TYPE.

10081070

REVISED SERVICE BULLETIN: SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS THIS BULLETIN ANNOUNCES INFORMATION...

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REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.

10080542

REVISED SERVICE BULLETIN: SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS THIS BULLETIN ANNOUNCES INFORMATION...

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REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.

10067868

REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD.

Other

73 bulletins
11027073

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11024863

Subaru tech tips newsletter article locator.

11024859

Subaru tech tips newsletter article locator.

11023524

This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...

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202 and / or 204 may occur preventing the process from completing successfully.

11022331

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

11022319

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11021263

This announcement provides information about a Subaru of America, Inc.

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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.

11021262

This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...

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vehicle's production.

11019932

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11018909

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11016234

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...

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retailers of the SOA321152 and SOA321153 Terminal Test Kits.

11016172

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

11009701

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

11008279

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11006935

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure for 2025MY vehicles.

11006934

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11006931

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10241801

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10235933

Exchange Component Identification and procedures

10235902

Countermeasure Thermostat Availability for DTC P0128

10235894

Revision to Troubleshooting Information for VDC DTC C0071

10234940

The 17th Digital Dealer Conference & Exposition

10234926

Exchange Component Identification and prcedures

10234858

Exchange Component Identification and procedures

10234851

?Click?, ?Pop? or ?Creek? Sound from Left or Right Outer Cowl Corner / Base of ?A? Pillar Area

10234838

Subaru Leak Detection System

10233445

If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.

10233432

Revised B1650 Diagnostics and ODS Rezeroing Procedure

10233119

Oil Filler Cap Gasket Coming Unseated

10233045

Accessory Drive Belt Tensioner Component Changes

10232879

Replacement Key and Immobilizer info

10232549

ETC (Electronic Toll Collection) Device Mounting Guidelines

10232535

Replacement Key and Immobilizer Info

10219491

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10209924

This bulletin announces design change to the water pump assembly.

10205910

This bulletin announces design change to the water pump assembly.

10186348

The purpose of this bulletin is to provide replacement key and immobilizer information.

10174543

All Models (Vehicle Cleaning- COVID-19Best Practices)

10171084

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10141533

Tech Support SD Card for Navi Complete

10131661

Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site.

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These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.

10131647

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10120997

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10093713

ACCESSORY DRIVE BELT TENSIONER COMPONENT CHANGES

10093509

REVISION TO TROUBLESHOOTING INFORMATION FOR VDC DTC C0071

10090191

REVISED B1650 DIAGNOSTICS AND ODS REZEROING PROCEDURE

10087482

REVISED B1650 DIAGNOSTICS AND ODS REZEROING PROCEDURE

10085122

THE FOLLOWING ARE THE SPECIAL TOOLS THAT ARE REQUIRED FOR THE 2014 MY.

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THESE TOOLS WILL BE SHIPPED DIRECTLY TO ALL DEALERS DURING MARCH. THE CHART DESCRIBES EACH OF THE TOOLS IN THE SHIPMENT.

10083890

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, E.G., EZ PASS, SUN PASS, K-TAG, ETC.

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IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.

10069708

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069706

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10069704

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068696

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068677

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068669

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068622

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068600

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068312

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068297

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10068290

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067896

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067878

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067867

FILM RESIDUE REMOVAL FROM UNDERSIDE OF FRONT SEAT CUSHION COVERS

10067014

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067006

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067004

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067003

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10067002

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065796

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065757

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065754

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065124

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10065090

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Pre-Delivery & Maintenance

44 bulletins
11027986

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

11027083

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...

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(Immobilizer Key Collation Diagnosis).

11025796

Subaru service article locator.

11025789

Subaru service article locator.

11022305

Subaru Service Technical Support Newsletter special edition.

11019943

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...

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center.

11017466

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11016205

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11014852

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

11013530

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...

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February.

11009685

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11008282

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11005609

This announcement provides information on Takata Recall Escalated Towing Program.

11005595

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10235876

Subaru Service and Technical Support Line Newsletter

10235875

Subaru Service and Technical Support Line Newsletter

10235874

Special Service Tools

10234950

Subaru Service and Technical Support Line Newsletter

10234928

Service Manual Corrections

10234878

Subaru Service and Technical Support Line Newsletter

10234843

Service Part Number Change to The V-Belt

10219492

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10210820

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10201032

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...

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Information System (STIS) web site.

10198758

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models

10194823

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

10187315

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10183704

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10182247

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10182187

The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru...

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Technical Information System (STIS) web site.

10180733

This bulletin provides a description of current changes to Service Manuals.

10179378

Special Service Tools Cross Reference List.

10171107

This Service Information Bulletin provides the most recent part number and interchangeability information for the EPB...

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assembly.

10171075

Takata Like for Like recalls- TKA20 (Zone A), TKB20 (Zone B), TKC20 (Zone C).

10161824

Subaru Service and Technical Support Line Newletter.

10161813

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10144883

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information

10143871

This Service Information bulletin announces a change made to the rear frame stay mounting flange bolts.

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The new flange bolts (5 used per side) have been lengthened by 2mm to an overall length of 25mm.

10139472

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.

10117553

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.

10111069

This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch...

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to increase durability

10092186

"WE HAVE RECEIVED SEVERAL CALLS FROM DEALERS WHO HAVE CUSTOMERS ELIGIBLE FOR THE WQH44 SUBARU CARPETED FLOOR MAT RECALL...

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BUT DO NOT HAVE THE ORIGINAL MATS THAT WERE IN THE VEHICLE AT THE TIME OF SALE. IN MOST CASES, THE CUSTOMERS HAVE STATED THAT THEY HAVE DISCARDED OR DESTROYED THE MATS. IN OTHER INSTANCES, THE CUSTOMERS INDICATED THAT THEIR VEHICLE DID NOT HAVE THE MATS WHEN THEY PURCHASED THE VEHICLE. IF, OR WHEN, THIS SITUATION ARISES, PLEASE FILL OUT THE ATTACHED FORM AND HAVE THE CUSTOMER SIGN IT AND RETAIN THE SIGNED FORM WITH THE REPAIR ORDER. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT THE CLAIMS HELPLINE AT 866-782-2782."

10092148

THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.

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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET.

10090454

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.

Transmission

27 bulletins
11014872

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

11005624

This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...

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available.

10234259

6MT Transfer Driven Gear Bearing

10232240

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...

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certain CVT solenoid related DTCs as listed.

10202815

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10198765

This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

10187317

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).

10186364

This bulletin announces a design change to the clutch release bearing.

10185062

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10183714

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...

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related DTCs.

10179416

This service information bulletin announces a design change to the clutch release bearing used on the models listed.

10165517

As part of Subarus dedication to customer satisfaction, SOA is announcing an Electric Parking Brake (EPB) Warranty...

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Extension program, which extends the New Car Basic Limited Warranty coverage of the EPB actuator assembly for 2010-2014 Legacy/Outback vehicles with CVT or 5AT Transmission that were sold or leased in the United States.

10165497

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.

10164446

"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"

10164443

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator ssembly. A total of 27,175 U.S. vehicles are affected by this recall.

10163007

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall.

10162886

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall.

10150951

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall. Vehicles equipped with an automatic transmission are not affected by this recall. However, they will be covered under an extended warranty. Details of the extended warranty coverage will be forthcoming.

10150949

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10150926

Subaru of America, Inc.

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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall. Vehicles equipped with an automatic transmission are not affected by this recall. However, they will be covered under an extended warranty. Details of the extended warranty coverage will be forthcoming.

10150924

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10125885

CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.

10117538

CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.

10111091

All Models Equipped with CVT Transmissions.

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This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

10111066

Only Models Equipped with TR690 CVT only.

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This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.

10093129

SUBARU OF AMERICA, INC.

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HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.

10084141

THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES FOR OPTIMIZATION OF THE TRANSMISSION CONTROL MODULE (TCM).

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THE NEW LOGIC ADDRESSES CUSTOMER CONCERNS OF INCONSISTENT SHIFTING CHARACTERISTICS AND / OR A SLIPPING -TYPE SENSATION WHICH MAY BE EXPERIENCED UNDER MODERATE ACCELERATION AFTER A COLD START BEFORE THE CVT IS UP TO OPERATING TEMPERATURE.

Infotainment

23 bulletins
11016206

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

11013525

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11010925

This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.

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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

11008276

The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.

11005615

This announcement provides information for retailers to install the latest infotainment system software for Denso CP...

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1.5.

11002730

This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.

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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

10234877

Subaru SD Card Navigation System

10232888

Revised L/Front Dash Speaker Grille

10209915

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...

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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

10139506

PANASONIC AUDIO SYSTEMS TROUBLESHOOTING GUIDE

10120999

All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.

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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.

10120965

This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems.

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This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems

10093063

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...

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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

10092529

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...

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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

10090326

THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.

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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED POER AMPLIFIER EXCHANGE PROGRAM.

10090142

REVISED L/FRONT DASH SPEAKER GRILLE

10089804

THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.

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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS

10088043

THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.

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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED POER AMPLIFIER EXCHANGE PROGRAM.

10086861

THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.

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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS

10085247

REVISED L/FRONT DASH SPEAKER GRILLE

10084242

2014 EXCHANGE COMPONENT IDENTIFICATION AND PROCEDURES - AUDIO UNITS

10083902

THIS SERVICE INFORMATION BULLETIN CONTAINS A SERIES OF SCREEN SHOTS WITH INSTRUCTIONS WHICH PROVIDE A PROCEDURE FOR...

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PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNITS DEFAULT PASSKEY WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM 1234 TO 0000, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.

10083796

GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE

Brakes

21 bulletins
11023536

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

11021266

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.

11002725

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.

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This information has been developed to reduce unnecessary brake caliper replacement.

10187307

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...

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customer concerns of a squeaking or squealing sound on the models listed above.

10182210

This bulletin announces a change to the internal logic of the ABS / VDC Hydraulic Control Unit

10166898

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.

10165515

Subaru owner letter. As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of...

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an extension to the Basic New Car Limited Warranty for your vehicles Electric Parking Brake Assembly (EPB). As the warrantor of Subaru vehicles in the United States, Subaru of America is implementing an EPB Warranty Extension program which extends warranty coverage for the EPB on the models listed above that were sold or leased in the United States.

10165505

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.

10164185

This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce...

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customer concerns of excessive brake squeal. This new kit eliminates the slotted shim which previously was installed between the rubber-coated outer shim and the brake pad.

10163525

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.

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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

10162997

This bulletin announces a new replacement EPB actuator assembly to address DTC C0251.

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In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.

10141490

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...

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customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).

10139512

This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving.

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The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.

10139494

This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving.

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The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.

10138778

NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.

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This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

10131697

This bulletin announces a new replacement EPB actuator assembly to address DTC C0251.

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In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.

10093869

THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...

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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.

10093651

THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...

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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.

10090421

IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION...

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WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).

10083909

IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION...

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WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).

10059220

SUBARU: SOME WHEEL CLEANERS HAVE ACID, AND ABS WHEEL SENSOR HARNESS RETAINING CLIPS WOULD EITHER BECOME BROKEN OR...

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DEVELOPED CRACKS AND A NEW RETAINING CLIP, WITH POLYPROPLYLENE, WOULD BE USED INSTEAD. MODEL 2010-14 LEGACY, OUTBACK. *PE

Software & Calibration

19 bulletins
11027981

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...

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interface firmware has been updated.

11024858

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

11022309

Subaru of America, Inc.

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will release an OTA to perform a software update to the DCM. This is a preventive OTA.

10235913

Reprogramming file for oil level detection

10234919

Reprogramming File Availability for Oil Level Detection

10233071

Reprogramming File Availability for Oil Level detection

10233067

Reprogramming File Availability for Oil Level detection

10233053

Reprogramming File Availability for Oil Level detection

10171952

This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.

10140561

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

10140453

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

10094130

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10094127

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10094109

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10093523

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10093461

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10092867

REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION

10092526

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

10092166

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.

Body & Paint

18 bulletins
11022304

This bulletin provides information on paint codes for vehicles in the 2026 line up.

11005599

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

10240110

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...

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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

10235928

Deletion of Compass Mirror

10234853

Deletion of Compass Mirror

10234845

If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding,...

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it may be crystallized salt.

10234835

Paint Coding Information

10232550

EyeSight Acceptable Windshield Repair Areas

10232548

Deletion of Compass Mirror

10232516

Paint Coding Information

10171105

This bulletin announces availability of new power window switch assemblies.

10163526

"This bulletin announces availability of new power window switch assemblies developed to address the following customer...

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concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"

10155225

This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...

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retention and prevent water intrusion into the converter case.

10131662

FrontDoorPanel?UPDATE10/5 TO: Parts Managers/Service Managers FROM: Subaru of America, Inc.

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DEPARTMENT: Parts & Service DATE: 10/05/2017 Please disregard the message below. The supplier has determined there was an error in the inspection process and the door panels listed below meet SIA?s specifications. All Parts Claims have been cancelled. We apologize for any inconvenience caused. Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site. These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.

10093709

2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...

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THE FACTORY INSTALLED AUTO-DIMMING MIRROR.

10092087

"2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...

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THE FACTORY INSTALLED AUTO-DIMMING MIRROR. IN THE EVENT A CUSTOMER REQUIRES A COMPASS FEATURE IN AN AUTO-DIMMING MIRROR, THE FACTORY INSTALLED MIRROR ON SOME TRIM LEVELS MAY BE REPLACED WITH AN AUTO-DIMMING COMPASS MIRROR WITH HOMELINK. THIS MIRROR IS DIFFERENT FROM OUR STANDARD ACCESSORY MIRROR OFFERED FOR 2013 OUTBACK AND LEGACY VEHICLES. PLEASE REFERENCE THE FOLLOWING CHART FOR APPLICABILITY AND PART NUMBERS. INSTALLATION OF THE HOMELINK MIRROR SHOULD BE TREATED AS ANY OTHER ACCESSORY INSTALLATION REQUEST BY THE CUSTOMER AND IS NOT A MATTER FOR WARRANTY."

10084310

DELETION OF COMPASS MIRROR - 2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A...

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COMPASS FEATURE AVAILABLE IN THE FACTORY INSTALLED AUTO-DIMMING MIRROR.

10080902

THIS SERVICE INFORMATION BULLETIN ANNOUNCES A CHANGE TO THE APPEARANCE OF THE HOOD LATCH AND STRIKER MOUNTING BOLTS.

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THE ORIGINAL BOLTS HAD A BLACK-COLORED FINISH WHILE THE NEW BOLTS ARE SILVER IN COLOR. THERE IS NO CHANGE TO THE SHAPE OR STRENGTH OF THE BOLTS.

Electrical

15 bulletins
11024869

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...

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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

11019953

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...

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Battery Diagnostic tool.

11008283

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...

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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

11006932

This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...

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Module (DCM) is being tested as a dark current/standby current source.

11005614

This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...

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a dark current/standby current source. All models equipped with Telematics except Solterra.

10240111

This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current battery (SOA821B400).

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The new battery (SOA821B950) has a higher capacity and is slightly different in size.

10240107

This bulletin announces the availability of a new Genuine Subaru Replacement Battery introduced to replace the current...

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battery (SOA821B400) once current inventory is depleted.

10237234

Takata Front Passenger Airbag Module / Inflator Like for Like Recall

10235277

Takata Front Passenger Airbag Module / Inflator Like for Like Recall

10234841

Event Data Recorder (EDR) Function of Airbag Module

10202828

This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...

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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

10161827

Subaru of America, Inc.

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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.

10160209

Subaru of America, Inc.

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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.

10160208

New Subaru Safety Recall: WUF-91 Replacement Ignition Switch Recall Subaru of America, Inc.

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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.

10068295

MEASUREMENT OF DARK CURRENT (PARASITIC BATTERY DRAW)

Lighting

9 bulletins
11024867

This bulletin provides information on the load carrying capacity reduced label when a port-installed or...

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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

11012260

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...

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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

10232869

Puddle Light Recall

10160219

Owner Notification, Owners will be notified by first class mail on May 10, 2019.

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Owners with a valid email address on file will also be notified by email. Subaru retailers with affected vehicles will receive an affected VIN list from their Zone Office prior to owner notification. Service, Parts, and Claim Instructions Detailed service, parts, and claim information is available in the WUF-91 Product Campaign Bulletin on STIS. A copy of the owner notification is included at the end of the bulletin.

10142827

This bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

10140499

Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information...

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on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).

10130273

This bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

10093105

"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.

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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."

10093067

"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.

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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW."

HVAC & Climate

7 bulletins
11029329

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11023505

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11021258

"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

11019942

This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...

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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

11018899

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

10209922

This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.

10083886

THIS SERVICE INFORMATION BULLETIN PROVIDES RECOMMENDATIONS TO ADDRESS A CUSTOMER CONCERN OF A CHECK DEVICE ERROR MESSAGE...

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BEING DISPLAYED ON THE SCREEN OF THEIR PANASONIC AUDIO UNIT. THIS CONDITION IS MOST LIKELY TO OCCUR IN WARM CLIMATES AND / OR DURING THE SUMMER MONTHS WHEN CABIN TEMPERATURES CAN EASILY EXCEED 158(F) DURING A HOT SOAK SITUATION.

Fuel System

4 bulletins
11016224

The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.

10219476

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

10198749

This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.

10054221

SUBARU: THE FORMATION OF MOISTURE AND/OR CONDENSATION, INSIDE OF REAR COMBINATION AND HEADLAMPS, IS TEMPORARY, AND...

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WILL EVAPORATE WHEN TEMPERATURE RISES INSIDE LAMPS. MODEL ALL. NO YEARS LISTED. *PE

Steering

4 bulletins
10192926

This bulletin announces a new steering column assembly designed to address a limited number of customer concerns...

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involving the tilt mechanism portion not staying locked. This condition can only occur during the process of adjusting the steering column?s tilt position if the tilt lever is not pushed up all the way back up when completed. Once the column is fully locked (the tilt lever is pushed all the way up), there is no concern of possible release.

10090492

THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF...

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INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES. REVISED TO SPECIFY H4 MODELS ONLY.

10083894

THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF...

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INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES.

10057514

SUBARU: IN ORDER TO ADDRESS THE CONCERNS OF INCREASED STEERING EFFORT, A DESIGN CHANGE TO THE POWER STEERING PUMP HAS BEEN MADE.

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*JS

Air Bags & Safety

4 bulletins
10173127

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10171089

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10163000

This bulletin provides clearer steps for completing the Occupant Detection System (ODS) rezeroing (system calibration)...

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procedure along with a revised diagnostic chart for DTC B1650 (ODS Failure).

10154207

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

Hybrid & EV

3 bulletins
11024857

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory.

11023500

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory wjhich must be tested and reported every 30 days.

11008280

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

Suspension

2 bulletins
11008259

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...

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unnecessary bushing replacement.

11005593

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

Tires & Wheels

1 bulletin
11029347

This Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...

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B2A20 with gen 4 Telematics.