2013 Subaru Legacy TSBs
480 Technical Service Bulletins across 17 categories
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124 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
Exchange Component Identification
Countermeasure Thermostat Availability for DTC P0128
Revision to Troubleshooting Information for VDC DTC C0071
Diagnosis and Repair for AVCS-Related DTCs
Exchange Component Identification and procedures
?Click?, ?Pop? or ?Creek? Sound from Left or Right Outer Cowl Corner / Base of ?A? Pillar Area
Correction to Diagnostics for 5AT-Related DTCs
Technical Support Line Newsletter
Technical Support Line Newsletter
copies of communications
copies of communications
copies of communications
copies of communications
If you have copies of 12-135-12R please discard and refer to 07-72-13 for the latest repair procedure.
Revised B1650 Diagnostics and ODS Rezeroing Procedure
Oil Filler Cap Gasket Coming Unseated
Accessory Drive Belt Tensioner Component Changes
TECHTIPS NEWSLETTER
Replacement Key and Immobilizer info
ETC (Electronic Toll Collection) Device Mounting Guidelines
Replacement Key and Immobilizer Info
Diagnosis and Repair for AVCS-Related DTCs
2013 Exchange Component Identification and Procedures
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin announces design change to the water pump assembly.
This bulletin announces design change to the water pump assembly.
The purpose of this bulletin is to provide replacement key and immobilizer information.
All Models (Vehicle Cleaning- COVID-19Best Practices)
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
Tech Support SD Card for Navi Complete
Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site.
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These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
ACCESSORY DRIVE BELT TENSIONER COMPONENT CHANGES
REVISION TO TROUBLESHOOTING INFORMATION FOR VDC DTC C0071
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, E.G., EZ PASS, SUN PASS, K-TAG, ETC.
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IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, E.G., EZ PASS, SUN PASS, K-TAG, ETC.
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IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.
REVISED B1650 DIAGNOSTICS AND ODS REZEROING PROCEDURE
REVISED B1650 DIAGNOSTICS AND ODS REZEROING PROCEDURE
DIAGNOSIS AND REPAIR FOR AVCS-RELATED DTCS P000A, P000B, P000C, P000D, P0011, P0014, P0021 AND P0024
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, E.G., EZ PASS, SUN PASS, K-TAG, ETC.
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IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM.
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE PURPOSE OF REVISING THIS BULLETIN WAS TO CORRECT THE TRIBECA REAR SEAT DVD UNIT PART NUMBERS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
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SUMMARY TO BE PROVIDED ON A FUTURE DATE.
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SUMMARY TO BE PROVIDED ON A FUTURE DATE.
FILM RESIDUE REMOVAL FROM UNDERSIDE OF FRONT SEAT CUSHION COVERS
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
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SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
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SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Engine
104 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin announces a design change made to the CVT Control Valve Body.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This thermo control valve video contains information on the replacement of thermo control valve.
SUBARU OF AMERICA, INC.
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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
SUBARU OF AMERICA, INC.
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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
Surface Treatment Change To Oil Control Piston Rings
Surface Treatment Change To Oil Control Piston Rings
Surface Treatment Change To Oil Control Piston Rings
Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs
surface treatment change to oil control piston rings
surface treatment change to oil control piston rings
Surface Treatment Change To Oil Control Piston Rings
Surface Treatment Change To Oil Control Piston Rings
Difficulty Starting, Rough Idle
If you encounter a vehicle which has P0128 stored in memory, it may be caused by a very slight variation in coolant...
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temperature between the left and right cylinder bank.
Surface Treatment Change To Oil Control Piston Rings
Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs
ECM Reprogramming for Extended Engine Cranking
Surface Treatment Change To Oil Control Piston Rings
Surface Treatment Change To Oil Control Piston Rings
Revised Valve Train Parts to Reduce a Warm Engine Tapping Sound from the Left Cylinder Head
Oil Consumption in Certain Subaru Models
Oil Consumption in Certain Subaru Models
Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces availability of new master cylinder application shaft seals.
SUBARU OF AMERICA, INC.
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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004-2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
SUBARU OF AMERICA, INC.
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has determined that a defect, which relates to motor vehicle safety, exists in certain 2003-2014 model year Legacy and Outback vehicles, 2003-2006 model year Baja vehicles, 2009-2013 model year Forester vehicles, 2004-2011 model year Impreza vehicles, and 2004- 2014 WRX (including STI) vehicles equipped with a non-desiccated Takata-sourced passenger-side frontal air bag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
SUBARU OF AMERICA, INC.
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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
SUBARU OF AMERICA, INC.
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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine.
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The new springs have different color paint marks to help identify their application.
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...
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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
SUBARU OF AMERICA, INC.
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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN). This phase of the Takata recall expansion includes all remaining vehicles equipped with a non-desciccated Takata-sourced passenger side frontal air bag containing the propellant PSAN. Recall Codes TKA-19-TKB-19-TKC-19
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...
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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...
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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...
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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...
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Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.
Subaru has determined that a defect, which relates to motor vehicle safety, exists on 5,379 2013MY Subaru Legacy and Outback vehicles.
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The steering column may not have been manufactured to specification. During the manufacturing process, the steering column shafts may not have been ?press-fitted? sufficiently. This could allow the shafts to disengage from one another. If this were to happen, the driver would lose the ability to steer the vehicle and a crash could occur. This recall will involve replacing the steering column on all affected vehicles
Subject: New Subaru Recall Campaign WQI?45: 2013MY Legacy/Outback Steering Column Subaru of America, Inc.
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has determined that a defect, which relates to motor vehicle safety, exists on certain 2013MY Subaru Legacy and Outback vehicles.
This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block...
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assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.
Oil Consumption Class Action Law Suit Frequently Asked Questions
Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo.
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Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
This Bulletin provides a procedure for diagnosis and determination of necessary part replacement in the event any of the...
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?AVCS Slow Response? or ?AVCS System Failure? DTCs listed above are found to be stored in the ECM memory. A possible cause of these conditions is contamination within the camshaft sprocket and / or oil control solenoid valve (OCV) mechanism.
2010-15 Legacy/ Outback 2.5L NA CVT, 2015 Legacy/ Outback 3.6L NA CVT, 2012-15 Impreza 2.0L NA CVT, 2013-15 Crosstrek...
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2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. For these vehicles, retailers must contact Subaru Claims Helpline prior to claims submission at 1-866-SUBARU2 (1-866-782-2782)
2013-14MY Legacy and Outback Models with 2.5L FB Engines, 2011-14MY Forester Models with 2.5L FB Engines, 2015 MY...
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Forester (Manual Transmissions Only), with 2.5L FB Engines, 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines, 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engine As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
Refer to bulletin for engine/transmission type.
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As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer. IMPORTANT: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for this Warranty Extension before proceeding. The VIN should also be checked for any open campaigns or recalls at this time.
2013-14MY Legacy and Outback Models with 2.5L FB Engines - 2011-14MY Forester Models with 2.5L FB Engines - 2015 MY...
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Forester (Manual Transmissions Only) with 2.5L FB Engines - 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines - 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engines. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer.
Revised Service Bulletin: Surface Treatment Change To Oil Control Piston Rings This bulletin announces information...
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regarding a major change to the repair procedures previously outlined in Service Bulletins 02-143-13R, 02-144-13R and 02-145-13R.
This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address...
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customer concerns of a slipping belt (squeal or chirping) sound.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
THIS BULLETIN PROVIDES INFORMATION REGARDING A CHANGE MADE TO THE SURFACE TREATMENT APPLIED TO THE OIL CONTROL PISTON RINGS FOR 2.5L FB ENGINES.
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THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS. OIL CONSUMPTION WILL BE HIGHER THAN NORMAL AND CONSISTENT, IF THIS WEAR OCCURS, THE CONDITION REMAINS UNTIL REPAIR. UNUSUAL SWINGS OR VARIATIONS IN OIL CONSUMPTION ARE NOT CONSISTENT WITH THIS CONDITION AND MAY BE THE RESULT OF VEHICLE USAGE RATHER THAN THE CONDITION DESCRIBED HERE. ADDITIONAL INFORMATION IS SUPPLIED IN THIS BULLETIN TO ASSIST IN THE ASSESSMENT AND DETERMINATION IF VEHICLE USAGE IS A REASON FOR THIS VARIED OIL CONSUMPTION.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT...
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(MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT
THIS BULLETIN PROVIDES INFORMATION REGARDING A CHANGE MADE TO THE SURFACE TREATMENT APPLIED TO THE OIL CONTROL PISTON RINGS FOR 2.5L FB ENGINES.
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THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS. OIL CONSUMPTION WILL BE HIGHER THAN NORMAL AND CONSISTENT, IF THIS WEAR OCCURS, THE CONDITION REMAINS UNTIL REPAIR. UNUSUAL SWINGS OR VARIATIONS IN OIL CONSUMPTION ARE NOT CONSISTENT WITH THIS CONDITION AND MAY BE THE RESULT OF VEHICLE USAGE RATHER THAN THE CONDITION DESCRIBED HERE. ADDITIONAL INFORMATION IS SUPPLIED IN THIS BULLETIN TO ASSIST IN THE ASSESSMENT AND DETERMINATION IF VEHICLE USAGE IS A REASON FOR THIS VARIED OIL CONSUMPTION.
DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS DTCS P0340, 341, 345 OR 346, P0301, 302, 303 OR 304
"A COUNTERMEASURE THERMOSTAT HAS BEEN RELEASED TO ADDRESS A RARE CONDITION WHICH MAY OCCUR DURING ENGINE SOAK IN COLD AMBIENT TEMPERATURES.
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IN THESE RARE CASES, AFTER AN EXTENDED COLD SOAK, COOLANT MAY ENTER THE THERMOSTATS INTERNAL PISTON. IF THIS OCCURS, THE THERMOSTAT MAY OPEN AT A TEMPERATURE WHICH IS LOWER THAN SPECIFIED AND CAUSE DTC P0128 TO BE STORED IN THE ECM MEMORY."
"THIS BULLETIN PROVIDES INFORMATION REGARDING A CHANGE MADE TO THE SURFACE TREATMENT APPLIED TO THE OIL CONTROL PISTON RINGS FOR 2.5L FB ENGINES.
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THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS. OIL CONSUMPTION WILL BE HIGHER THAN NORMAL AND CONSISTENT, IF THIS WEAR OCCURS, THE CONDITION REMAINS UNTIL REPAIR. UNUSUAL SWINGS OR VARIATIONS IN OIL CONSUMPTION ARE NOT CONSISTENT WITH THIS CONDITION AND MAY BE THE RESULT OF VEHICLE USAGE RATHER THAN THE CONDITION DESCRIBED HERE. ADDITIONAL INFORMATION IS SUPPLIED IN THIS BULLETIN TO ASSIST IN THE ASSESSMENT AND DETERMINATION IF VEHICLE USAGE IS A REASON FOR THIS VARIED OIL CONSUMPTION."
THE PURPOSE OF THIS BULLETIN IS TO ANNOUNCE THE AVAILABILITY OF UPDATED ECM REPROGRAMMING FILES TO ADDRESS A CUSTOMER...
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CONCERN OF THE ENGINE RPM DROPPING DURING HIGH ELECTRICAL SYSTEM CURRENT DEMAND.
"THIS BULLETIN PROVIDES AN INSPECTION AND ADJUSTMENT PROCEDURE TO ADDRESS A DTC C0075 WHICH MAY BE STORED IN THE VEHICLE...
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DYNAMICS CONTROL AND HYDRAULIC CONTROL UNIT (VDCCM&HCU). THE DTC RELATES TO INCORRECT INPUTS TO WHEEL CYLINDER PRESSURE SENSORS DUE TO AIR IN THE HYDRAULIC BRAKE LINES. IN ADDITION, ON IMPREZA AND XV CROSSTREK, AN IMPROPERLY ADJUSTED BRAKE LIGHT SWITCH (BLS) MAY ALSO CAUSE THE DTC."
"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."
CLICK, POP OR CREEK SOUND FROM LEFT OR RIGHT OUTER COWL CORNER / BASE OF A PILLAR AREA - THIS BULLETIN PROVIDES A REPAIR...
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PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A CLICK, POP OR CREEK SOUND HEARD COMING FROM EITHER THE LEFT OR RIGHT SIDE AROUND THE REAR CORNERS OF THE COWL / ENGINE COMPARTMENT / BASE OF A PILLAR AREA.
THIS BULLETIN ANNOUNCES THE AVAILABILITY OF REPROGRAMMING FILES AND A REVISED OIL LEVEL SWITCH TO OPTIMIZE THE ECM LOGIC...
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FOR ENGINE OIL LEVEL DETECTION IN THE EVENT OF FALSE OR PREMATURE LOW ENGINE OIL LEVEL WARNING LAMP ILLUMINATION. REVISED TO INCREASE ENGINE OIL QUANTITIES.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. THE PURPOSE OF REVISING THIS BULLETIN IS TO CORRECT THE TRANSMISSION TYPE.
THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...
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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS - THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF...
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UNANTICIPATED WEAR OF THESE RINGS.
REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD
"DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS P0340, P0341, P0345, P0346, P0365, P0366, P0390, P0391,...
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P0301, P0302, P0303 OR P0304 - THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE."
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSIS AND DETERMINATION OF NECESSARY PART REPLACEMENT IN THE EVENT ANY OF THE...
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AVCS SLOW RESPONSE OR AVCS SYSTEM FAILURE DTCS LISTED ABOVE ARE FOUND TO BE STORED IN THE ECM MEMORY. A POSSIBLE CAUSE OF THESE CONDITIONS IS CONTAMINATION WITHIN THE CAMSHAFT SPROCKET AND / OR OIL CONTROL SOLENOID VALVE (OCV) MECHANISM.
THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...
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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS - THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF...
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UNANTICIPATED WEAR OF THESE RINGS.
THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...
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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.
THIS BULLETIN ANNOUNCES THE AVAILABILITY OF ECM REPROGRAMMING FILES TO ADDRESS AN EXTENDED ENGINE CRANKING CONDITION...
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CAUSED BY CAMSHAFT POSITIONING AT THE TIME THE ENGINE IS SHUT OFF.
"PROPOSED ENGINE OIL CONSUMPTION CLASS ACTION SETTLEMENT RECENTLY YOU MAY HAVE SEEN VARIOUS ONLINE AND OTHER MEDIA...
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ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION."
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSIS AND DETERMINATION OF NECESSARY PART REPLACEMENT IN THE EVENT ANY OF THE...
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AVCS SLOW RESPONSE OR AVCS SYSTEM FAILURE DTCS LISTED ABOVE ARE FOUND TO BE STORED IN THE ECM MEMORY. A POSSIBLE CAUSE OF THESE CONDITIONS IS CONTAMINATION WITHIN THE CAMSHAFT SPROCKET AND / OR OIL CONTROL SOLENOID VALVE (OCV) MECHANISM.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. THE PURPOSE OF REVISING THIS BULLETIN IS TO CORRECT THE TRANSMISSION TYPE.
REVISED SERVICE BULLETIN: SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS THIS BULLETIN ANNOUNCES INFORMATION...
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REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.
REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD.
IF YOU ENCOUNTER A VEHICLE THAT HAS THE OIL TEMPERATURE WARNING LAMP FLASHING WITH P0751, P0756, P0761, P0766, P0771,...
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P1840, P1841, P1842, P1843 OR P1844 STORED IN MEMORY AND POSSIBLY AN INTERMITTENT STALLING CONDITION, IT MAY BE THE RESULT OF CONTAMINATION IN THE VALVE BODY. INSTEAD OF REPLACING THE VALVE BODY, FLUSH THE TRANSMISSION AND PERFORM THE DYNAMIC CHECK MODE PROCEDURE.
SUBARU: A CHANGE TO SURFACE TREATMENT APPLIED TO OIL CONTROL PISTON RINGS AND IF CONDITION REMAINS , THE OIL...
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CONSUMPTION WILL BE HIGHER AND CONSISTENT, IF WEAR OCCURS, UNTIL REPAIR IS MADE. MODEL 2013 LEGACY, OUTBACK. *PE
SUBARU: SOME VEHICLES MAY EXPERIENCE DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS.
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THIS BULLETIN CONTAINS THE INSPECTION AND REPAIR. *JS UPDATED 11/18/14. *PE
SUBARU: REPAIR AND INSPECTION PROCEDURE OF RELATED CAMSHAFT POSITION, REGARDING CHECK ENGINE LIGHT ON, NO START OR...
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LONG CRANKING, AND POSSIBLY CAMSHAFT POSITION SENSOR CLEARANCE OUT OF SPECIFICATION. MODELS 2013 LEGACY AND OUTBACK. *PE
Pre-Delivery & Maintenance
47 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
Subaru Service and Technical Support Line Newsletter
Service Manual Corrections
Subaru Service and Technical Support Line Newsletter
Service Manual Corrections
Subaru Service and Technical Support Line Newsletter
Service Part Number Change to The V-Belt
Service Manual Corrections
Subaru Service and Technical Support Line Newsletter
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals.
Special Service Tools Cross Reference List.
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on...
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the models listed.
This Service Information Bulletin provides the most recent part number and interchangeability information for the EPB...
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assembly.
Takata Like for Like recalls- TKA20 (Zone A), TKB20 (Zone B), TKC20 (Zone C).
Subaru Service and Technical Support Line Newletter.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.
This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch...
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to increase durability
SERVICE MANUAL CORRECTIONS - THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE...
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MANUALS AVAILABLE VIA THE SUBARU TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
"WE HAVE RECEIVED SEVERAL CALLS FROM DEALERS WHO HAVE CUSTOMERS ELIGIBLE FOR THE WQH44 SUBARU CARPETED FLOOR MAT RECALL...
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BUT DO NOT HAVE THE ORIGINAL MATS THAT WERE IN THE VEHICLE AT THE TIME OF SALE. IN MOST CASES, THE CUSTOMERS HAVE STATED THAT THEY HAVE DISCARDED OR DESTROYED THE MATS. IN OTHER INSTANCES, THE CUSTOMERS INDICATED THAT THEIR VEHICLE DID NOT HAVE THE MATS WHEN THEY PURCHASED THE VEHICLE. IF, OR WHEN, THIS SITUATION ARISES, PLEASE FILL OUT THE ATTACHED FORM AND HAVE THE CUSTOMER SIGN IT AND RETAIN THE SIGNED FORM WITH THE REPAIR ORDER. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT THE CLAIMS HELPLINE AT 866-782-2782."
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. 2013MY SUBARU VEHICLES
Transmission
33 bulletinsThis bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
Additions to Remanufactured Transmission Applications
6MT Transfer Driven Gear Bearing
Transmission Cooler Flushing
5-Speed Automatic Transmission (5EAT) Parking Rod
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...
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certain CVT solenoid related DTCs as listed.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
This bulletin announces a design change to the clutch release bearing.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
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related DTCs.
This service information bulletin announces a design change to the clutch release bearing used on the models listed.
As part of Subarus dedication to customer satisfaction, SOA is announcing an Electric Parking Brake (EPB) Warranty...
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Extension program, which extends the New Car Basic Limited Warranty coverage of the EPB actuator assembly for 2010-2014 Legacy/Outback vehicles with CVT or 5AT Transmission that were sold or leased in the United States.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
Subaru of America, Inc.
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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator ssembly. A total of 27,175 U.S. vehicles are affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall. Vehicles equipped with an automatic transmission are not affected by this recall. However, they will be covered under an extended warranty. Details of the extended warranty coverage will be forthcoming.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
Subaru of America, Inc.
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(Subaru) is recalling all 2010-2014 model year Legacy and Outback vehicles equipped with a manual transmission (M/T), to replace the electronic parking brake (EPB) actuator assembly. A total of 27,175 U.S. vehicles are affected by this recall. Vehicles equipped with an automatic transmission are not affected by this recall. However, they will be covered under an extended warranty. Details of the extended warranty coverage will be forthcoming.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.
All Models Equipped with CVT Transmissions.
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This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
Only Models Equipped with TR690 CVT only.
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This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
6MT TRANSFER DRIVEN GEAR BEARING - THIS BULLETIN REVIEWS A CHANGE TO THE PART NUMBERS USED FOR THE TRANSFER DRIVEN GEAR...
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BEARINGS.
ADDITIONS TO REMANUFACTURED TRANSMISSION APPLICATIONS
SUBARU OF AMERICA, INC.
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HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES FOR OPTIMIZATION OF THE TRANSMISSION CONTROL MODULE (TCM).
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THE NEW LOGIC ADDRESSES CUSTOMER CONCERNS OF INCONSISTENT SHIFTING CHARACTERISTICS AND / OR A SLIPPING -TYPE SENSATION WHICH MAY BE EXPERIENCED UNDER MODERATE ACCELERATION AFTER A COLD START BEFORE THE CVT IS UP TO OPERATING TEMPERATURE.
THIS SERVICE INFORMATION DESCRIBES 2 CORRECTIONS TO THE SERVICE MANUAL DIAGNOSTIC PROCEDURES FOR THE DTCS LISTED ABOVE.
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THE INFORMATION IS ONLY APPLICABLE TO VEHICLES EQUIPPED WITH 5AT TRANSMISSIONS AND RELATES TO DIAGNOSTICS FOR THE LOCK-UP SOLENOID AND SHIFT SOLENOID CIRCUITS. ALL THE AFFECTED SERVICE MANUALS WILL BE REVISED ACCORDINGLY IN THE NEAR FUTURE.
Infotainment
30 bulletinsThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
Customer Satisfaction ? Navigation Hardware Replacement Program (Aha upgrade)
New Navigation System Map Download Available ? Q3 2012 mapset
Customer Satisfaction - Navigation SD Card Update Program
Subaru SD Card Navigation System
Fujitsu Ten (F10) SD Card Audio/Navigation System
Navigation??SD??Card??Update??Program??for??2013??Legacy??and??Outback????
Navigation Hardware Replacement Program (Aha upgrade) ? DEADLINE EXTENDED
Revised L/Front Dash Speaker Grille
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
PANASONIC AUDIO SYSTEMS TROUBLESHOOTING GUIDE
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.
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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems.
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This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems
THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...
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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.
THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...
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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE...
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WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS INFORMATION IS RECEIVED FROM F10.
REVISED L/FRONT DASH SPEAKER GRILLE
THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.
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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS
THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.
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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE...
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WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM.
REVISED L/FRONT DASH SPEAKER GRILLE
ALL SUBARU OWNERS WITH 2012MY & 2013MY FACTORY NAVIGATION MAY NOW DOWNLOAD THE LATEST MAPSET DATA FROM NOKIA/NAVTEQ...
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AVAILABLE Q3 2012.
SUBARU OWNERS OF 2013MY LEGACY OR 2013MY OUTBACK VEHICLES EQUIPPED WITH FACTORY NAVIGATION MANUFACTURED BEFORE THE...
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RUNNING PRODUCTION CHANGE WHICH ADDED AHA RADIO APPLICATION DISPLAY CAPABILITY (VEHICLES PRODUCED BEFORE JANUARY 18, 2013) ARE ELIGIBLE TO UPDATE THEIR NAVIGATION SYSTEM HARDWARE AT A SUBARU DEALER FROM NOW UNTIL THE DECEMBER 31, 2013.
GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE
"CUSTOMER SATISFACTION - NAVIGATION SD CARD UPDATE PROGRAM - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPROGRAMMING THE...
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F10 SD CARD NAVIGATION SYSTEM WITH THE LATEST SOFTWARE VERSION."
Body & Paint
28 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
Deletion of Compass Mirror
Sunroof Does Not Open or Close Properly
Deletion of Compass Mirror
If you encounter a customer complaint of a white residue build up on the rear door partition glass or interior molding,...
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it may be crystallized salt.
Deletion of Compass Mirror
Water Leak from the Map Light Area
EyeSight Acceptable Windshield Repair Areas
Deletion of Compass Mirror
This bulletin announces availability of new power window switch assemblies.
"This bulletin announces availability of new power window switch assemblies developed to address the following customer...
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concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...
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retention and prevent water intrusion into the converter case.
Models with Sunroofs only.
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If you encounter a customer complaint of water leaking into the interior of the vehicle from the map light area, the following 2 areas should be inspected closely for a potential source or cause:
FrontDoorPanel?UPDATE10/5 TO: Parts Managers/Service Managers FROM: Subaru of America, Inc.
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DEPARTMENT: Parts & Service DATE: 10/05/2017 Please disregard the message below. The supplier has determined there was an error in the inspection process and the door panels listed below meet SIA?s specifications. All Parts Claims have been cancelled. We apologize for any inconvenience caused. Due to a production issue with part numbers: 60009AJ00B9P, 01B9P, 02B9P, & 03B9P retailers are required to scrap their on-hand inventory on site. These will not be returned to the RDCs. All claims were entered for the retailers based on their PartsEye inventory. They do require a DPSM approval. Replacement inventory should be available in 1-2 weeks. Please contact your RDC Admin or the PICs with any discrepancies in the claim quantity.
MODELS WITH SUNROOFS ONLY.
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If you encounter a customer complaint of water leaking into the interior of the vehicle from the map light area, the following 2 areas should be inspected closely for a potential source or cause: * The leak could be caused by water leaking past the sunroof cable mechanism. To remedy the condition, silicone sealer will need to be carefully applied to both of the front end caps. * One or both of the sunroof drain tubes may be kinked or restricted causing water accumulated in the frame assembly to overflow and leak into the interior.
2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...
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THE FACTORY INSTALLED AUTO-DIMMING MIRROR.
2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...
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THE FACTORY INSTALLED AUTO-DIMMING MIRROR.
SUNROOF BINDS: IF YOU ENCOUNTER A CUSTOMER COMPLAINT WHEN OPENING THE SUNROOF (THE GLASS OPENS ABOUT ONE INCH THEN...
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STOPS, MAKES A SQUEAK TYPE SOUND AND/OR OPENS HALFWAY THEN BINDS), THE WEDGE CAP MAY BE OUT OF ALIGNMENT.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE INFORMATION CONCERNING ACCEPTABLE WINDSHIELD REPAIR AREAS IN VEHICLES...
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EQUIPPED WITH THE NEW EYESIGHT SYSTEM.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE INFORMATION CONCERNING ACCEPTABLE WINDSHIELD REPAIR AREAS IN VEHICLES...
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EQUIPPED WITH THE NEW EYESIGHT SYSTEM.
"2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...
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THE FACTORY INSTALLED AUTO-DIMMING MIRROR. IN THE EVENT A CUSTOMER REQUIRES A COMPASS FEATURE IN AN AUTO-DIMMING MIRROR, THE FACTORY INSTALLED MIRROR ON SOME TRIM LEVELS MAY BE REPLACED WITH AN AUTO-DIMMING COMPASS MIRROR WITH HOMELINK. THIS MIRROR IS DIFFERENT FROM OUR STANDARD ACCESSORY MIRROR OFFERED FOR 2013 OUTBACK AND LEGACY VEHICLES. PLEASE REFERENCE THE FOLLOWING CHART FOR APPLICABILITY AND PART NUMBERS. INSTALLATION OF THE HOMELINK MIRROR SHOULD BE TREATED AS ANY OTHER ACCESSORY INSTALLATION REQUEST BY THE CUSTOMER AND IS NOT A MATTER FOR WARRANTY."
2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A COMPASS FEATURE AVAILABLE IN...
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THE FACTORY INSTALLED AUTO-DIMMING MIRROR. IN THE EVENT A CUSTOMER REQUIRES A COMPASS FEATURE IN AN AUTO-DIMMING MIRROR, THE FACTORY INSTALLED MIRROR ON SOME TRIM LEVELS MAY BE REPLACED WITH AN AUTO-DIMMING COMPASS MIRROR WITH HOMELINK. THIS MIRROR IS DIFFERENT FROM OUR STANDARD ACCESSORY MIRROR OFFERED FOR 2013 OUTBACK AND LEGACY VEHICLES. PLEASE REFERENCE THE FOLLOWING CHART FOR APPLICABILITY AND PART NUMBERS. INSTALLATION OF THE HOMELINK MIRROR SHOULD BE TREATED AS ANY OTHER ACCESSORY INSTALLATION REQUEST BY THE CUSTOMER AND IS NOT A MATTER FOR WARRANTY. WARNING: THERE IS NO ACCESSORY MIRROR THAT CAN BE INSTALLED IN VEHICLES EQUIPPED WITH EYESIGHT. THE OE MIRROR ON AN EYESIGHT VEHICLE SHOULD NOT BE MODIFIED OR EXTENDED.
DELETION OF COMPASS MIRROR - 2013 MODEL YEAR OUTBACK AND LEGACY VEHICLES EQUIPPED WITH A BACKUP CAMERA NO LONGER HAVE A...
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COMPASS FEATURE AVAILABLE IN THE FACTORY INSTALLED AUTO-DIMMING MIRROR.
IF YOU ENCOUNTER A CUSTOMER COMPLAINT THAT WATER IS LEAKING FROM THE MAP LIGHT AREA, IT COULD BE CAUSED BY WATER LEAKING...
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THROUGH THE AREA OF THE SUNROOF CABLE MECHANISM. TO REMEDY THE CONDITION, SILICONE SEALER WILL NEED TO BE APPLIED TO BOTH OF THE FRONT END CAPS AS INDICATED BELOW. REFER TO THE REPAIR PROCEDURE LISTED BELOW.
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A CHANGE TO THE APPEARANCE OF THE HOOD LATCH AND STRIKER MOUNTING BOLTS.
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THE ORIGINAL BOLTS HAD A BLACK-COLORED FINISH WHILE THE NEW BOLTS ARE SILVER IN COLOR. THERE IS NO CHANGE TO THE SHAPE OR STRENGTH OF THE BOLTS.
THIS BULLETIN PROVIDES DIAGNOSIS AND REPAIR PROCEDURES TO ADDRESS A CUSTOMER CONCERN OF THE SUNROOF NOT OPENING OR CLOSING PROPERLY.
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IT WILL ALSO ADDRESS A POPPING OR SLAMMING SOUND FROM THE GLASS PANEL WHEN IT LOWERS PRIOR TO RETRACTING. THIS BULLETIN SUPERSEDES TSBS 12-122-10R, 12-124-10R AND 12-135-12.
Brakes
21 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
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customer concerns of a squeaking or squealing sound on the models listed above.
This bulletin announces a change to the internal logic of the ABS / VDC Hydraulic Control Unit
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.
Subaru owner letter. As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of...
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an extension to the Basic New Car Limited Warranty for your vehicles Electric Parking Brake Assembly (EPB). As the warrantor of Subaru vehicles in the United States, Subaru of America is implementing an EPB Warranty Extension program which extends warranty coverage for the EPB on the models listed above that were sold or leased in the United States.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the Electric Parking Brake (EPB) assembly used in the above listed models and model years from the original three (3) years or thirty-six thousand (36,000) miles (whichever comes first) to fifteen (15) years / unlimited mileage. This change is in response to an identified condition which in some cases, can cause the EPB system to not operate as designed. Our commitment remains to provide Subaru customers with added assurance regarding the function and overall performance of their vehicle. Customers will be notified of this Warranty Extension by mail.
This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce...
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customer concerns of excessive brake squeal. This new kit eliminates the slotted shim which previously was installed between the rubber-coated outer shim and the brake pad.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
This bulletin announces a new replacement EPB actuator assembly to address DTC C0251.
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In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
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customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).
This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving.
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The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.
This bulletin announces a design change to the front brake caliper supports to address customer concerns of a rattling sound heard while driving.
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The change involves a reduction in the amount of clearance between the caliper support mounting bolt holes and the mounting bolts. NOTE: This information is applicable to models using 16? front brakes ONLY.
NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.
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This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
This bulletin announces a new replacement EPB actuator assembly to address DTC C0251.
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In isolated cases, the automatic calibration function of the EPB actuator may not always occur when turning the ignition on. As a temporary result, the EPB may not function, the brake system warning lamp will flash to alert the driver and DTC C0251 will be stored in memory. The EPB will resume normal operation on the next key cycle.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...
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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...
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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.
IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION...
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WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).
IN RESPONSE TO ISOLATED REPORTS OF CRACKED OR BROKEN ABS WHEEL SPEED SENSOR HARNESS RETAINING CLIPS CAUSED BY REACTION...
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WITH ACIDS USED IN SOME WHEEL CLEANERS, THE CLIP MATERIAL HAS BEEN CHANGED TO POLYPROPYLENE (PPO).
SUBARU: SOME WHEEL CLEANERS HAVE ACID, AND ABS WHEEL SENSOR HARNESS RETAINING CLIPS WOULD EITHER BECOME BROKEN OR...
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DEVELOPED CRACKS AND A NEW RETAINING CLIP, WITH POLYPROPLYLENE, WOULD BE USED INSTEAD. MODEL 2010-14 LEGACY, OUTBACK. *PE
Software & Calibration
20 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
Reprogramming file for oil level detection
Reprogramming File Availability for Oil Level Detection
Reprogramming File Availability for Oil Level detection
Reprogramming File Availability for Oil Level detection
Reprogramming File Availability for Oil Level detection
This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
Electrical
16 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
Takata Front Passenger Airbag Module / Inflator Like for Like Recall
Takata Front Passenger Airbag Module / Inflator Like for Like Recall
Electrical Systems Operation & Diagnosis Module
Event Data Recorder (EDR) Function of Airbag Module
ECM reprogramming
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...
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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
Subaru of America, Inc.
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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.
New Subaru Safety Recall: WUF-91 Replacement Ignition Switch Recall Subaru of America, Inc.
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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.
IN APPRECIATION FOR PURCHASING A SUBARU VEHICLE WITH NAVIGATION, SUBARU OF AMERICA, INC.
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(SOA) IS OFFERING OWNERS OF 2013 LEGACY/OUTBACK VEHICLES WITH AHA CAPABILITY A COMPLIMENTARY NAVIGATION SD CARD UPDATE WITH FREE INSTALLATION. THESE OWNERS WILL BE RECEIVING AN EMAIL AND A FOLLOW UP DIRECT MAILER FROM SOA DETAILING THAT OFFER IN EARLY JANUARY 2014. THE PROCEDURE IS VERY STRAIGHTFORWARD. CUSTOMERS WILL NEED TO SCHEDULE AN APPOINTMENT WITH THEIR DEALERSHIP TO SWAP OUT THE NAVI SD CARD LOCATED IN THE SLOT ON THE HEADUNIT, AS THIS PROCEDURE REQUIRES THAT A FUSE BE REMOVED TO PREVENT DAMAGE TO THE HEADUNIT. THE ENTIRE PROCEDURE IS QUICK AND EASY, AT ROUGHLY 20 MINUTES, AND SD CARDS CAN BE AVAILABLE WITHIN 7 DAYS OF PLACING THE ORDER. REFER TO SERVICE BULLETIN: 15‐169‐13 CUSTOMER SATISFACTION NAVIGATION SD CARD UPDATE PROGRAM FOR 2013 LEGACY AND OUTBACK WITH SUBARU STARLINK/AHA FOUND ON STIS.
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSIS AND DETERMINATION OF NECESSARY PART REPLACEMENT IN THE EVENT ANY OF THE...
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AVCS SLOW RESPONSE OR AVCS SYSTEM FAILURE DTCS LISTED ABOVE ARE FOUND TO BE STORED IN THE ECM MEMORY.
Lighting
14 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Inspection Procedure for AT Oil Temperature Warning Lamp Flashing
Reprogramming for Illumination of AT Oil Temperature Warning Lamp
AT Oil Temperature Warning Lamp Flashing
Puddle Light Recall
Owner Notification, Owners will be notified by first class mail on May 10, 2019.
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Owners with a valid email address on file will also be notified by email. Subaru retailers with affected vehicles will receive an affected VIN list from their Zone Office prior to owner notification. Service, Parts, and Claim Instructions Detailed service, parts, and claim information is available in the WUF-91 Product Campaign Bulletin on STIS. A copy of the owner notification is included at the end of the bulletin.
This bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information...
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on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).
This bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.
AT OIL TEMPERATURE WARNING LAMP FLASHING
REPROGRAMMING FOR ILLUMINATION OF AT OIL TEMPERATURE WARNING LAMP
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW."
Steering
13 bulletinsSteering Column Service Procedure Update
clarify some claim questions that have been asked regarding the Steering Column recall
Steering Column Recall
Steering Column Disengagement
Subaru Recall Campaign WQI?45: 2013MY Legacy/Outback Steering Column Parts Update
Update; Subaru Recall Campaign WQI-45: 2013MY Legacy/Outback Steering
New Subaru Recall Campaign WQI?45: 2013MY Legacy/Outback Steering Column
This bulletin announces a new steering column assembly designed to address a limited number of customer concerns...
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involving the tilt mechanism portion not staying locked. This condition can only occur during the process of adjusting the steering column?s tilt position if the tilt lever is not pushed up all the way back up when completed. Once the column is fully locked (the tilt lever is pushed all the way up), there is no concern of possible release.
Subject: WQI?45 2013MY Legacy/Outback Steering Column Service Procedure Update NOTE: The plastic shipping insert...
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(indicated by red arrow below) must be removed prior to installing the new steering column in the vehicle. Page 8 of the campaign bulletin will be revised to include a note specifying removal of this plastic shipping insert. Please refer to STIS for the revised version of the campaign bulletin.
Subject: Update; Subaru Recall Campaign WQI-45: 2013MY Legacy/Outback Steering Column Owner notification Affected...
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vehicle owners will be notified by first class mail and email today, 5/14/13. There are 5,379 vehicles affected by this recall.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF...
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INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES. REVISED TO SPECIFY H4 MODELS ONLY.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A DESIGN CHANGE TO THE POWER STEERING PUMP TO ADDRESS CUSTOMER CONCERNS OF...
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INCREASED STEERING EFFORT, ESPECIALLY IN COLD TEMPERATURES.
SUBARU: IN ORDER TO ADDRESS THE CONCERNS OF INCREASED STEERING EFFORT, A DESIGN CHANGE TO THE POWER STEERING PUMP HAS BEEN MADE.
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*JS
Tires & Wheels
8 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
Pop Sound from Right Rear Wheel Apron Area
Pop Sound from Right Rear Wheel Apron Area
Pop Sound from Right Rear Wheel Apron Area
Pop Sound from Right Rear Wheel Apron Area
POP SOUND FROM RIGHT REAR WHEEL APRON AREA - THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A REPAIR PROCEDURE TO ADDRESS A...
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CUSTOMER CONCERN OF A POP TYPE SOUND COMING FROM THE RIGHT REAR WHEEL APRON AREA.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A POP TYPE SOUND COMING...
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FROM THE RIGHT REAR WHEEL APRON AREA. THE SOUND MAY OCCUR OVER BUMPS WHEN A TWISTING MOTION IS INTRODUCED INTO THE VEHICLE CHASSIS AT LOW SPEEDS. AFTER VERIFYING THE CUSTOMERS CONCERN AND PERFORMING THE PROCEDURE, BE SURE TO ROAD TEST THE CAR AGAIN TO CONFIRM THE SOUND HAS BEEN ELIMINATED.
POP SOUND FROM RIGHT REAR WHEEL APRON AREA - THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A REPAIR PROCEDURE TO ADDRESS A...
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CUSTOMER CONCERN OF A POP TYPE SOUND COMING FROM THE RIGHT REAR WHEEL APRON AREA.
HVAC & Climate
7 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.
THIS SERVICE INFORMATION BULLETIN PROVIDES RECOMMENDATIONS TO ADDRESS A CUSTOMER CONCERN OF A CHECK DEVICE ERROR MESSAGE...
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BEING DISPLAYED ON THE SCREEN OF THEIR PANASONIC AUDIO UNIT. THIS CONDITION IS MOST LIKELY TO OCCUR IN WARM CLIMATES AND / OR DURING THE SUMMER MONTHS WHEN CABIN TEMPERATURES CAN EASILY EXCEED 158(F) DURING A HOT SOAK SITUATION.
Fuel System
5 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
SUBARU OWNERS OF 2013MY LEGACY OR 2013MY OUTBACK VEHICLES EQUIPPED WITH FACTORY NAVIGATION MANUFACTURED BEFORE THE...
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RUNNING PRODUCTION CHANGE WHICH ADDED AHA RADIO APPLICATION DISPLAY CAPABILITY (VEHICLES PRODUCED BEFORE JANUARY 18, 2013) ARE ELIGIBLE TO UPDATE THEIR NAVIGATION SYSTEM HARDWARE (HEAD UNIT) AT A SUBARU RETAILER FROM NOW UNTIL THE MARCH 31, 2014. THIS UPDATE WILL PERMIT ACCESS TO AHA RADIO CONTENT ON THE CUSTOMERS NAVIGATION SCREEN, WHICH IS AN INTERNET‐BASED APPLICATION TO THEIR FAVORITE CONTENT ON THE WEB THAT CAN BE ORGANIZED INTO PERSONALIZED, LIVE, ON‐DEMAND STATIONS THAT CAN BE TAKEN WITH YOU WHEREVER YOU GO THROUGH A SMARTPHONE APPLICATION. WHEN PAIRED WITH A SMARTPHONE EQUIPPED WITH THE AHA RADIO APPLICATION INSTALLED ON IT, THE AHA RADIO APPLICATION CONTENT MAY BE ACCESSED USING AN INTEGRATED INTERFACE IN THE SUBARU UPDATED NAVIGATION SYSTEM. NOTE: ONLY ANDROID OS AND IOS (APPLE) SMARTPHONE DEVICES ARE SUPPORTED IN THIS PROGRAM. AHA IS NOT COMPATIBLE WITH BLACKBERRY OR WINDOWS PHONES.
SUBARU: THE FORMATION OF MOISTURE AND/OR CONDENSATION, INSIDE OF REAR COMBINATION AND HEADLAMPS, IS TEMPORARY, AND...
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WILL EVAPORATE WHEN TEMPERATURE RISES INSIDE LAMPS. MODEL ALL. NO YEARS LISTED. *PE
Air Bags & Safety
5 bulletinsThis bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This bulletin provides clearer steps for completing the Occupant Detection System (ODS) rezeroing (system calibration)...
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procedure along with a revised diagnostic chart for DTC B1650 (ODS Failure).
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
"NOTE: THE AIRBAG SYSTEMS USED ON PREVIOUS AND CURRENT WRX, STI AND TRIBECA MODELS ARE NOT EQUIPPED WITH EDR FUNCTIONALITY.
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THIS BULLETIN PROVIDES INFORMATION REGARDING EVENT DATA RECORDER (EDR) FUNCTIONALITY WHICH HAS BEEN INCORPORATED INTO THE AIRBAG SYSTEM. THE FUNCTION OF THE EDR IS BEST EXPLAINED USING THE FOLLOWING STATEMENTS FOUND IN THE VEHICLE OWNERS MANUAL: THIS VEHICLE IS EQUIPPED WITH AN EVENT DATA RECORDER (EDR). THE MAIN PURPOSE OF AN EDR IS TO RECORD, IN CERTAIN CRASH OR NEAR CRASH-LIKE SITUATIONS SUCH AS AN AIRBAG DEPLOYMENT OR HITTING A ROAD OBSTACLE, DATA THAT WILL ASSIST IN THE UNDERSTANDING HOW A VEHICLES SYSTEMS PERFORMED. THE EDR IS DESIGNED TO RECORD DATA RELATED TO VEHICLE DYNAMICS AND SAFETY SYSTEMS FOR A SHORT PERIOD OF TIME, TYPICALLY 30 SECONDS OR LESS."
Hybrid & EV
3 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
Suspension
2 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.