2017 Subaru Impreza TSBs

Infotainment concerns.

The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

units (H/U) utilized in the models as listed.

1.5.

optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed."

Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.

generation.

optimize efficiency while addressing customer concerns.

generation.

optimize efficiency while addressing customer concerns.

optimize efficiency while addressin customer concerns.

provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.

provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.

provide optimization to the Harman Gen 3 Audio and Navigation head units.

repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

optimize efficiency while addressing customer concerns.

optimize efficiency.

optimize efficiency.

optimize efficiency while addressing customer concerns.

may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems.

(Subaru) is recalling certain 2017 model year Impreza vehicles with Harman navigation/audio head units to update software affecting the operation of the rear view camera image.

provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.

(Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.

efficiency.

diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.

optimize efficiency.

provide optimization to the Harman Gen 3 Audio and Navigation head units.

vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM.

provide optimization to the Harman Gen 3 Audio and Navigation head units.

optimize efficiency.

optimized efficiency.

feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.

provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

units (H/U) utilized in the models listed.

optimize efficiency while addressing customer concerns.

(Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.

(SOA) is extending the New Car Limited Warranty for the listed models and model years equipped with a Harman Gen. 3.0 Audio and Navigation head unit.

optimize effciency while addressing customer concerns.

operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.

provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed.

(H/U) utilized in the models

Units in certain Subaru vehicles.

provide optimization to the Harman Gen 3 Audio and Navigation head units.

(TPMS) real-time display function. Under certain high-altitude conditions, the tire pressure values displayed in the combination meter may not be accurate. NOTE: The TPMS Real Time display is independent of the actual TPMS function. Should an actual low tire pressure condition occur, the TPMS indicator light will illuminate as expected."

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.

While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending.

(Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.

response when using the soft keys on the touch screen of the audio / navigation head unit.

feature not connecting or launching properly when a compatible device is connected to the head unit.

Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.

When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.

provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. These files do NOT include Map Update data. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.

optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.

optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob."

More specifically, due to a software problem within the infotainment unit, the following may occur: During initial boot-up, a memory error might result in a blank screen; or If multiple processes occur at the same time, the screen might freeze. If the rear view camera image is not displayed or the image freezes, it does not provide an additional view of the area behind the vehicle to the driver when the vehicle is in reverse. As a result, there is an increased risk of injury or a crash. "

(Subaru) is initiating a service program to update the Harman head unit on certain vehicles with the latest version of software.

provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.

Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.

When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

(Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.

provide optimization to the Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

Please refer to this new bulletin for the latest information regarding this condition.

optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.

either frozen (unresponsive) or black (blank).

being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.

optimize efficiency while addressing the following customer concerns: ? Loss of audio output after turning the head unit off and back on again in a short amount of time ? Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance ? No response from the volume control knob.

(Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

(Subaru) is initiating a service program to update the Harman Kardon head unit on certain vehicles with the latest version of software.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.

More specifically, due to a software problem within the infotainment unit, the following may occur: ? During initial boot-up, a memory error might result in a blank screen; or ? If multiple processes occur at the same time, the screen might freeze. If the rear view camera image is not displayed or the image freezes, it does not provide an additional view of the area behind the vehicle to the driver when the vehicle is in reverse. As a result, there is an increased risk of injury or a crash

feature not connecting or launching properly when a compatible device is connected to the head unit.

More specifically, due to a software problem within the infotainment unit. The remedy procedure will be to reprogram the infotainment unit with a software update. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.

vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.

feature not connecting or launching properly when a compatible device is connected to the head unit.

More specifically, due to a software problem within the infotainment unit. The remedy procedure will be to reprogram the infotainment unit with a software update. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.

vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.

feature not connecting or launching properly when a compatible device is connected to the head unit.

Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the questionflow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns. If the concern you have is not listed, check the Service Manual: Infotainment (Diagnostics) > Diagnostics with Phenomena section as a starting point.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) > Diagnostics with Phenomena? section as a starting point.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the customer?s concern is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual ?Infotainment (Diagnostics) - Diagnostics with Phenomena? section as a starting point.

diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

response when using the soft keys on the touch screen of the audio / navigation head unit.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.

Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. I

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

is now allowing all retailers to perform a one-time update the head unit software for Harman Gen 3 Audio and Navigation Head Units.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely before proceeding.

operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.

the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

the Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely before proceeding.

operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.

been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use and delete them immediately

(Subaru) is recalling certain 2017 model year Impreza vehicles with Harman navigation/audio head units to update software affecting the operation of the rear view camera image.

and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit

provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

the Gen3.0 infotainment (HARMAN model Navigation/Audio) system.

(TPMS) real-time display function. Under certain high-altitude conditions, the tire pressure values displayed in the combination meter may not be accurate.

The new grilles have increased retention capabilities to address customer concerns of a loose fit.

provide optimization to the new Harman Gen 3 audio and Navigation head units utilized in the new 2017MY Impreza. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely before proceeding.

provide optimization to the new Harman Gen 3 audio and Navigation head units utilized in the new 2017MY Impreza. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely before proceeding.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

The updated valve body incorporates an enhanced valve sleeve to improve durability.

The updated valve body incorporates an enhanced valve sleeve to improve durability.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

engines.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

Codes (DTCs) detected by the Engine Control Module: P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2"

the following DTCs: P0016: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A P0017: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor B P0018: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor A P0019: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor B P0087: Fuel Rail/System Pressure Too Low Bank 1 These files contain enhanced logic for the self-diagnosis program of the ECM and to optimize stabilization of fuel pressure. "

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

the Engine Control Module (ECM).

files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

on FA and FB type engines.

detected by the Engine Control Module.

These files address concerns of the starter motor not operating in low ambient temperatures (less than 0 Degrees Celsius/ 32 Degrees Fahrenheit).

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

the following DTCs: P0016, P0017, P0018, P0019, P0087."

the engine surging/jolting when releasing the accelerator from half-throttle.

files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.

from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.

deposits from fuel injectors and internal engine components.

from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.

type engines.

knocking, and/or DTCs P219C-D-E-F.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

of excessive noise while cranking the engine.

during acceleration at engine speeds of 1500-3500 rpm.

during acceleration at engine speeds of 1500-3500 rpm.

deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

deposits from fuel injectors and internal engine components.

Assembly Kit #J-50135-A.

from the timing chain cover, front camshaft cap, camshaft carrier, and/or upper oil pan.

-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and being drawn into the engine.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-20109 Crosstrek vehicles due to improper Engine Control Module (ECM) programming.

starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.

in Freeze-Frame Data acquired during Engine diagnosis.

valves used on the models listed above.

(Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall.

(Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.

(Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.

(Subaru) is initiating a safety recall for certain 2017 model year Impreza vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective. Please note: while the reason and safety risk behind this recall are the same as WUP-01, this recall differs in the work process and remedy.

(Subaru) is initiating a new safety recall for certain 2017-2018 model year Impreza vehicles and certain 2018 model year Crosstrek vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 Crosstrek vehicles due to improper Engine Control Module (ECM) programming. A total of 466,205 U.S. vehicles will be affected by this recall.

from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. There are five areas that should be closely inspected if an oil leak is reported by the customer: 1. The 6mm tapped hole casting boss area in the left-hand camshaft cap 2. The sealing surfaces between either the left or right-hand camshaft cap and camshaft carrier 3. The sealing surfaces between the cylinder head and camshaft carrier 4. The sealing surface between the upper oil pan and the engine block 5. The sealing surfaces of the front timing chain cover

(H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software. This process has become second nature with smartphones, tablets and many other connected devices. FOTA for automotive infotainments systems has been designed with a similar type of customer convenience in mind. FOTA updates are designed to provide regular enhancements along with some software patches to our infotainment systems improving the user experience for our customers. The convenience factor comes not only with the supply of regular updates and the enhancements they provide but also through customer control of when these updates are applied by allowing them the freedom to choose when these updates are downloaded and installed. All that is required is a secure WiFi connection such as through a home network or the use of a secure WiFi hotspot to create a connection to the update server and any customer can obtain and install an available FOTA update to their infotainment head unit. In this bulletin we are focusing on FOTA for Harman Gen 3.0 MIDlevel audio systems and Gen 3.0 HIGH audio-navigation systems. BASE models are not FOTA capable. This bulletin will describe in greater detail the process for how FOTA is accomplished as well as provide insights and some procedures for how to resolve conditions that may arise as a result of audio or audio/ navigation head unit swaps or replacements performed outside of the Harman/ United Radio exchange unit program.

The new part was designed to address a small number of customer concerns regarding a clicking or ticking-type sound heard coming from the drivers side footrest area. The new modules incorporate logic with enhanced internal solenoid and motor control characteristics.

originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.

-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.

-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.

The previously used material may solidify and cause damage to the engine block threads during PCV valve removal.

The change to a ?Tree Type? clip from an ?Anchor Type? was made to secure the harness tighter and improve assembly line productivity. Comparison images are provided below.

The change to a ?Tree Type? clip from an ?Anchor Type? was made to secure the harness tighter and improve assembly line productivity. Comparison images are provided below.

The new part was designed to address a small number of customer concerns regarding a clicking or ticking-type sound heard coming from the driver?s side footrest area. The new modules incorporate logic with enhanced internal solenoid and motor control characteristics.

(SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air conditioning is operating at maximum capacity. Under certain hot weather conditions, when the vehicle?s air conditioning is running at full capacity, the engine programming may not account for the additional load placed on the engine when slowing down or coming to a stop. In some cases, this could cause the engine to stall requiring the driver to immediately restart the vehicle.

Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.

(SOA) is initiating a service program for certain 2017-2019 MY Impreza vehicles, and certain 2018-2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM. Subaru has determined that due to an engine programming issue, the affected vehicles may stall when coming to a stop or driving at a low speed (under 15 MPH) when the air conditioning is operating at maximum capacity. Under certain hot weather conditions, when the vehicle?s air conditioning is running at full capacity, the engine programming may not account for the additional load placed on the engine when slowing down or coming to a stop. In some cases, this could cause the engine to stall requiring the driver to immediately restart the vehicle.

Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.

Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.

which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.

There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.

in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

Battery Diagnostic tool.

(SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.

equipped with Gen 1 Data Control Modules.

Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

in response to the 3G network sunsetting.

Module (DCM) is being tested as a dark current/standby current source.

a dark current/standby current source. All models equipped with Telematics except Solterra.

and the rear wiring harness connectors.

Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).

(SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.

equipped with Gen 1 Data Control Modules.

In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network.

Telematics Data Communication Module (DCM). This coverage will apply to the vehicles listed for vehicles sold or leased in the United States.

(Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.

vehicles due to sunsetting of the 3G network.

and the rear wiring harness connectors.

equipped with Gen 1 Data Control Modules.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle.

are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

suspension when turning left or right. (Crosstrek Hybrid only)

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle.

suspension when turning left or right.

Telematics Data Communication Module (DCM) along with a new claim submission requirement.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and, if necessary, update the ECM programming, and to replace all four ignition coils in each vehicle.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle.

(Subaru) is recalling certain 2017-2019 model year Impreza and 2018-2019 model year Crosstrek vehicles to check and/or update the ECM programming, and to replace all four ignition coils in each vehicle.

number SOA821B200 to part number SOA821B600.

bolts used to secure the rear stabilizer bar brackets.

of the STARLINK Telematics Data Communication Module (DMC).

bolts used to secure the rear stabilizer bar brackets to them.

of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.

and/or installation practices.

listed.

models listed above to optimize commonization with the Japanese production parts. The change involves the mixture ratio of Argon to Helium used in the inflator gas: OLD gas ratio: 94% Argon, 6% Helium NEW gas ratio: 96% Argon, 4% Helium. All other specifications of these modules are unchanged.

COMMUNICATIONWITH ACTIVE GRILLE SHUTTER MODULE ?A?. Water intrusion into the harness wiring leading to connector B63 for the Active Grille Shutter (AGS) may lead to corrosion of the harness wiring and / or connector terminals and result in a communication loss with the ECM.

COMMUNICATIONWITH ACTIVE GRILLE SHUTTER MODULE ?A?. Water intrusion into the harness wiring leading to connector B63 for the Active Grille Shutter (AGS) may lead to corrosion of the harness wiring and/or connector terminals and result in a communication loss with the ECM.

has initiated a service program for certain 2017?2019 MY Impreza vehicles, and certain 2018?2019 MY Crosstrek vehicles. This service program involves installation of reprogramming files to optimize the ECM.

The new plate has a relief to allow for use of an oil level sensor which will be used in future production.

This bulletin provides part information and a Service Procedure to address a customer concern of the trunk release being difficult to operate. The release cable may not be operating the trunk latch mechanism properly. The trunk lid cord (wire harness) has been changed with the addition of a new style retaining clip

The new logic will address isolated customer concerns of a hesitation and / or a stumble felt on light acceleration and in some cases, a possible DTC P05A0 which may set in the ECM memory.

When diagnosing an inoperative VDC system, the Select Monitor may display incorrect freeze frame data.

Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions. * The DCM may be off the network due to vehicle storage or other network factors. * The DCM may be lacking power or ground due to some body side electrical concern. * The DCM may have an internal failure.

proper exchange procedure.

202 and / or 204 may occur preventing the process from completing successfully.

the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

proper exchange procedure.

preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.

vehicle's production.

Subaru Lock Information web-site.

retailers of the SOA321152 and SOA321153 Terminal Test Kits.

preventing the process from completing successfully.

impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

proper exchange procedure.

proper exchange procedure for 2025MY vehicles.

Subaru Lock Information web-site.

Subaru Lock Information web-site.

whichever comes first.

proper exchange procedure.

track assembliesd.

Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.

The procedure applies to both manually and power operated seat assemblies.

of customer reports of a squeaking sound heard when leaning back in the front seats.

track assemblies used on the models listed.

proper exchange procedure.

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. "

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting.

condition of the center vent grille assembly as shown in the comparison photos below.

condition of the center vent grille assembly as shown in the comparison photos below.

Subaru Lock Information web-site.

As such it is critical to gather all the details surrounding these events to allow SBR and Harman the ability to duplicate and then evaluate what is needed and then improve the system accordingly to prevent the undesired outcome in the future.

Subaru Lock Information web-site.

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

(Immobilizer Key Collation Diagnosis).

center.

models.

February.

models.

models.

models.

coming from the air plug at the top of the radiator.

models.

Technical Information System (STIS) web site.

Information System (STIS) web site.

models

(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

Technical Information System (STIS) web site.

Technical Information System (STIS) web site.

coming from the air plug at the top of the radiator.

Technical Information System (STIS) web site.

concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

COMMUNICATION ERROR on the models listed.

Technical Information System (STIS) web site.

the models listed.

Please refer to the WUQ-02 Product campaign Bulletin on STIS.

(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information

Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for replacement of a defective unit from the manufacturer.

Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.

The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. CONTENTS Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for replacement of a defective unit from the manufacturer.

from the CVT assembly.

available.

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

high-pitched sound coming from the transmission extension housing area.

certain CVT solenoid related DTCs as listed.

when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

not being able to remove the key from the ignition switch when the vehicle is in Park.

alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.

alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

(SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.

extension to the Basic New Car Limited Warranty for your vehicles CVT Parking Brake Switch.

from the CVT assembly.

(SOA) will be offering all active Gen1 STARLINK subscribers a complimentary Data Communication Module (DCM) update at any Subaru retailer for a predetermined period ending in February 2022. (Manual Transmission Vehicles with Push Button Start ONLY).

TSB 15-279-21: Gen1 Telematics DCM Replacement for 3G Sunset which is applicable to manual transmission vehicles with push-button start ONLY.

when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.

alleged chain slip condition on the TR580 and TR690 model CVT transmissions.

condition on the TR580 and TR690 model CVT transmissions.

from the CVT assembly.

related DTCs.

spring-type clamps used to secure them.

Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.

Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components

retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

(Subaru) has initiated a safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.

combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

To maximize completions of the WRG22 recall while preventing a potential stock-out situation, Subaru will re-notify affected vehicle owners in small controlled phases described in the announcement.

SOA has shipped one week's worth of supply to support the WRG22 recall. CDk retailers that have not recently purchased headlamps will be provided inventory based on their historic demand.

This only affects 2017MY vehicles, SOA has raised the minimum stock requirement for all retailers to at least 4 units which is stock max. The prime max has been upgraded to a minimum of 8 units per side.

To better meet retailer demand, SOA has increased the PRIME max inventory levels to a minimum of 8 per side. This announcement is in regard to 2017MY Impreza vehicles with an open - limited parts available, to allow WRG22 recall repairs to begin for vehicles presented at stores for other services.

October 11, 2022 advising them they would be re-notified with a follow up letter to schedule an appointment once parts are available. Subaru is currently receiving a limited number of parts from the headlamp supplier 1,080 sets per week for service and recall needs combined.

It is in regard to part availability.

(Subaru) has initiated a safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.

Repair will begin with 2017 model year Impreza. (WRG-22)

(Subaru) is initiating a new safety recall for certain 2017-2019 model year Impreza vehicles, which may contain non-compliant headlamp assemblies.

DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced.

The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.

An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s (e. g. VDC and/or EyeSight) warning lamp to illuminate.

The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.

The change was made to address a small number of cases where the rubber sealing portion becomes separated.

adjustment/calibration of the EyeSight system after body repair procedures have been performed.

exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber/supplier for the most updated formula information.

describing a rattling - type sound origination from the lower molding.

finish peeling.

This change will prevent vibration sounds resulting from contact with adjacent under-hood components.

peeling.

retention and prevent water intrusion into the converter case.

the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

regarding the doors being somewhat difficult to close fully. The new parts make closing the doors easier while maintaining a tight seal against air and water intrusion and reducing outside road noise levels in the cabin.

This Service Information bulletin serves as a reminder to always make sure the rear cargo cover (a.k.a. Tonneau Cover) is re-installed properly after removal. Although the cover fits and operates if not installed properly, wrinkling and / or damage to the cover material can occur.

The change was made to the areas of the panels where they fit together to improve production line efficiency.

This bulletin announces a design change of the tonneau cover assembly to address customer concerns of the handle portion coming loose. The handle has been changed to optimize retention and made available as a service part separate from the tonneau cover.

The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.

between the front door trim panel and the instrument panel's (IP) ornament panel (garnish). Service Procedure provided.

In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body.

Rail/System Pressure Too Low Bank 1).

Rail/System Pressure Too Low Bank 1).

Rail/System Pressure Too Low Bank 1).

Rail/System Pressure Too Low Bank 1).

Rail/System Pressure Too Low Bank 1).

"

coming from the fuel tank area.

(inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) features. Examples of these types of stickers include: * Government facility / Military base access stickers * State-mandated Vehicle Safety Inspection and Emission Compliance stickers * Parking Permit Stickers The cameras used by both of these features require a clear, unobstructed "view" through the windshield for their proper operation. The illustration below shows the "Prohibited area" in gray. Any stickers mandated to be placed within the Prohibited area should be placed to the right of the EyeSight stereo camera and HBA camera, outside of the Prohibited area as shown in the illustration below. Viewed from inside the vehicle, the left edge of the sticker must be placed no more than 14 inches (slightly less is preferred as a "cushion" for measuring variation) from the right edge of the windshield as shown in the illustration and indicated by the box outlined in blue. Always consult state and local regulations applicable to windshield sticker placement.

(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.

This information has been developed to reduce unnecessary brake caliper replacement.

If the BLS is out of adjustment, the ABS and/or VDC warning lamp may illuminate.

individual brake hose component of the WUR-03R Service Campaign kit is needed.

(Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hoses inner and outer layers.

(Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hoses inner and outer layers.

(Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hoses inner and outer layers.

(Subaru) is initiating a service program to replace brake hoses that may swell due to fluid which can squeeze in between the hose's inner and outer layers. The condition presents itself as a noticeable swelling of the hose rubber near the fittings. However, the change in appearance does not affect the performance of the braking system.

This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

This is for customers who find it necessary to increase the length of their seat belt.

seat belt buckle assembly attaches to the seat frame.

seat belt buckle assembly attaches to the seat frame.

seat belt buckle assembly attaches to the seat frame.

seat belt buckle assembly attaches to the seat frame.

seat belt buckle assembly attaches to the seat frame.

Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

the airbag system.

the airbag system.

the airbag system.

The warning box is located inside the overhead map light assembly as shown in the illustrations below. The warning box part number has also been changed. On affected vehicles, the passenger?s airbag ON/OFF indicator flashes, the airbag warning lamp illuminates and DTC B1661: ?PASSENGER?S AIRBAG ON/OFF INDICATOR FAILURE? is stored. This DTC indicates communication between the warning box and combination meter has failed. The condition is more likely to be observed during high ambient temperature conditions. In some cases, there may also be a DTC B1502: ?WARNING BOX COMMUNICATION MALFUNCTION? stored in the combination meter memory.

interface firmware has been updated.

will release an OTA to perform a software update to the DCM. This is a preventive OTA.

meter assembly.

Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.

Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

unnecessary bushing replacement.

retaining nut area of the front strut mounts.

hear when going over bumps.

resistance to imperfections resulting from shock loads.

resistance to imperfections resulting from shock loads.

nut area of the front strut mounts. The strut mount cap / seal shape has been changed (outside diameter increased by 30mm) and reinforced to provide improved sealing against water intrusion. NOTE: Any rust accumulation as described here is cosmetic and will not impair functionality of the strut top.

concerns possibly resulting from an undetected A/C refrigerant leak.

concerns possibly resulting from an undetected A/C refrigerant leak.

concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.

B2A20 with gen 4 Telematics.

applicable models listed.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern

new vehicle inventory.

new vehicle inventory wjhich must be tested and reported every 30 days.

The new EPS assembly addresses a limited number of customer concerns involving a rattling-type sound from the steering which may be heard when driving on rough roads.

This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH or RH.