2015 Subaru Impreza TSBs
397 Technical Service Bulletins across 16 categories
Categories
Infotainment
70 bulletinsThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...
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equipped with F10 7 Navigation and 7 Display Audio head units.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
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may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems.
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above...
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equipped with F10 7 Navigation and 7 Display Audio head units.
Tehnical Suppurt Guide Gen 2.0 & 2.1 Micro SD Navigation (AVN) Gen 2.0 & 2.1 Display Audio (DA)
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...
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feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
This service information bulletin announces availability of an enhancenment to the Gracenote database included in the...
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vehicles listed equipped with F10 7" Navigation and 7" display audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving an F10 Navigation and Display Audio units with 7' display.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
"This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM."
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...
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play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving Gen 2 F10 Navigation and Display Audio units with 7 display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in.
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Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10...
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Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
ONLY MODELS with AVN Navigation or Display Audio system.
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This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.
This bulletin announces a procedure for updating the navigation / audio unit?s operating system software.
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The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
This bulletin announces a procedure for updating the 7? Display Audio unit?s operating system software.
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The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required.
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To assist with that, a new Bluetooth Interview Form is available to facilitate the completion of an exchange order. The form is available on Subarunet at Service Operations & Technical >> Forms.
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required.
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Exchange order entry will now request a date and time when condition was last duplicated. The customer?s phone carrier, phone make and model will be required when Bluetooth or Connectivity failure sections are selected.
Revised TSB. Models with "Gen 2" F10 Audio/Navigation Systems.
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?Gen 2? & ?Gen 2.1? Operating Tips. This bulletin provides information to help diagnose and address different s relating to customer concerns which may arise when operating the new-generation ?Gen 2? F10 Audio / Navigation system.
This bulletin announces a procedure for updating the navigation/audio unit?s operating system software.
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The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
Models with Fujitsu-TEN / FTEN / (F10) Gen2 Navigation System only.
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Fujitsu-TEN / FTEN / (F10) Navigation: Voice Recognition Concerns with Finding Addresses in Some Metro Areas.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
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may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
Models with Fujitsu-Ten (F10) 7? Display Audio Systems (without navigation) This bulletin announces a procedure for...
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updating the 7? Display Audio unit?s operating system software for various customer concerns.
This bulletin announces a procedure for updating the navigation / audio unit's operating system software for various...
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customer concerns.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.
Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY.
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This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic to address the following concerns: ? Mirrorlink 1.1 updates ? Enable Mute function for Navigation guidance ? Incomplete display of intersection names in combination meter ? Increased accuracy of the XM Traffic information displayed ? Intermittent delay (approximately 1 minute) in display of map information after initial start-up of Navigation function (2015MY Legacy and Outback only).
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.
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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
Revised TSB: This bulletin announces reprogramming file availability and the software installation procedure to address...
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a group of operational concerns received from the field listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field listed below involving "Gen 2" F10 Navigation and Display Audio units with 7" display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving "Gen 2" F10 Navigation and Display Audio units with 7" display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic to address the following concerns: * Mirrorlink 1.1 updates * Enable Mute function for Navigation guidance * Incomplete display of intersection names in combination meter * Increased accuracy of the XM Traffic information displayed * Intermittent delay (approximately 1 minute) in display of map information after initial start-up of Navigation function (2015MY Legacy and Outback only).
AUDIO UNITS - 2015 EXCHANGE COMPONENT IDENTIFICATION AND PROCEDURES
THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE 7 DISPLAY AUDIO UNITS OPERATING SYSTEM SOFTWARE.
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THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.
THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE NAVIGATION / AUDIO UNITS OPERATING SYSTEM SOFTWARE.
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THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.
THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE NAVIGATION / AUDIO UNITS OPERATING SYSTEM SOFTWARE.
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THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.
THIS BULLETIN ANNOUNCES A PROCEDURE FOR UPDATING THE 7 DISPLAY AUDIO UNITS OPERATING SYSTEM SOFTWARE.
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THE FOLLOWING LIST OF SYMPTOMS AND RELATED CHANGES PROVIDES A BRIEF DESCRIPTION OF WHICH CUSTOMER CONCERNS THE UPDATES ARE INTENDED TO ADDRESS. IF THE REPORTED CUSTOMER CONCERN IS NOT IDENTIFIED IN THE FOLLOWING INFORMATION, PERFORMING THE UPDATE PROCEDURE WILL NOT ADDRESS IT. IT IS IMPORTANT TO READ THROUGH AND UNDERSTAND THIS INFORMATION COMPLETELY BEFORE PROCEEDING.
"THIS BULLETIN PROVIDES A PROCEDURE TO FOLLOW WHEN ADDRESSING CUSTOMER CONCERNS OF A POPPING TYPE SOUND HEARD THROUGH THE AUDIO UNIT SPEAKERS.
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THIS CONDITION OCCURS WHEN LISTENING TO CACHED RADIO. THE CACHED RADIO FEATURE ALLOWS YOU TO HEAR THE RADIO BROADCAST WHICH OTHERWISE WOULD HAVE BEEN MISSED WHILE TAKING A PHONE CALL USING THE BLUETOOTH HANDS-FREE FEATURE. WHILE ON THE PHONE CALL, THE RADIO BROADCAST IS BEING STORED (RECORDED) IN THE UNITS CACHE MEMORY. THIS CACHE MEMORY CAN STORE UP TO ABOUT 20 MINUTES OF DIGITAL BROADCAST AUDIO. ONCE THE CALL TERMINATES, THE STORED RADIO BROADCAST IS PLAYED BACK AUTOMATICALLY. IT IS DURING THIS PLAYBACK THE POPPING SOUND MAY BE HEARD."
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR CLAIMS POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED TO ADD POWER AMPLIFIER.
TECHNICAL SUPPORT GUIDE - GEN 2.0 & 2.1 MICRO SD NAVIGATION (AVN) DISPLAY AUDIO (DA)
THIS SERVICE INFORMATION BULLETIN CONTAINS A SERIES OF SCREEN SHOTS WITH INSTRUCTIONS WHICH PROVIDE A PROCEDURE FOR...
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PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNITS DEFAULT PASSKEY WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM 1234 TO 0000, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.
GEN II MICRO SD NAVIGATION AND GEN II DISPLAY AUDIO TROUBLE SHOOTING GUIDE
GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE
Engine
59 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin announces a design change made to the CVT Control Valve Body.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This thermo control valve video contains information on the replacement of thermo control valve.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
surface treatment change to oil control piston rings
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
This Service Information bulletin outlines an enhancement made to the 2.0L cylinder head casting part numbers provided...
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below.
The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier, and/or upper oil pan.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces availability of new master cylinder application shaft seals.
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
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These new files address concerns of the check engine light coming on and setting a DTC P0400: EGR A FLOW. The DTC can set if the ECM tests the EGR system when ambient / intake air temperatures are below freezing.
This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns...
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of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. There are five areas that should be closely inspected if an oil leak is reported by the customer: 1. The 6mm tapped hole casting boss area in the left-hand camshaft cap 2. The sealing surfaces between either the left or right-hand camshaft cap and camshaft carrier 3. The sealing surfaces between the cylinder head and camshaft carrier 4. The sealing surface between the upper oil pan and the engine block 5. The sealing surfaces of the front timing chain cover
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine.
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The new springs have different color paint marks to help identify their application.
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...
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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...
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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...
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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...
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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
A design change was made to the blower motor assembly to address the following customer concerns: ? Blower fan is...
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either inoperative or only operates on high speed. ? Excessive rotational-type sound heard when the fan is operating.
In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...
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Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.
This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block...
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assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.
Oil Consumption Class Action Law Suit Frequently Asked Questions
Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo.
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Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.
Remote Engine Start Systems Trouble Shooting Guide
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
2.0L engines. Revised TSB.
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Reprogramming File Availability for Extended Engine Cranking (Delayed Starting) and Engine Oil Level Detection Improvement This bulletin announces availability of reprogramming files to address customer concerns of extended cranking time before the engine starts. These files also optimize the ECM for imporved engine oil level detection. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin.
2010-15 Legacy/ Outback 2.5L NA CVT, 2015 Legacy/ Outback 3.6L NA CVT, 2012-15 Impreza 2.0L NA CVT, 2013-15 Crosstrek...
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2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. For these vehicles, retailers must contact Subaru Claims Helpline prior to claims submission at 1-866-SUBARU2 (1-866-782-2782)
This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated...
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customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine
2013-14MY Legacy and Outback Models with 2.5L FB Engines, 2011-14MY Forester Models with 2.5L FB Engines, 2015 MY...
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Forester (Manual Transmissions Only), with 2.5L FB Engines, 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines, 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engine As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
Refer to bulletin for engine/transmission type.
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As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer. IMPORTANT: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for this Warranty Extension before proceeding. The VIN should also be checked for any open campaigns or recalls at this time.
Revised Service Bulletin: Surface Treatment Change To Oil Control Piston Rings This bulletin announces information...
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regarding a major change to the repair procedures previously outlined in Service Bulletins 02-143-13R, 02-144-13R and 02-145-13R.
This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address...
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customer concerns of a slipping belt (squeal or chirping) sound.
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.
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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.
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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT...
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(MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT
"THIS BULLETIN PROVIDES AN INSPECTION AND ADJUSTMENT PROCEDURE TO ADDRESS A DTC C0075 WHICH MAY BE STORED IN THE VEHICLE...
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DYNAMICS CONTROL AND HYDRAULIC CONTROL UNIT (VDCCM&HCU). THE DTC RELATES TO INCORRECT INPUTS TO WHEEL CYLINDER PRESSURE SENSORS DUE TO AIR IN THE HYDRAULIC BRAKE LINES. IN ADDITION, ON IMPREZA AND XV CROSSTREK, AN IMPROPERLY ADJUSTED BRAKE LIGHT SWITCH (BLS) MAY ALSO CAUSE THE DTC."
THIS BULLETIN INFORMS OF A PARTS CHANGE TO THE BRAKE SYSTEM MASTER CYLINDER AND VACUUM BOOSTER.
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WHENEVER REPLACEMENT OF EITHER OF THESE COMPONENTS IS REQUIRED, THE IDENTIFICATION PROCEDURE PROVIDED BELOW MUST BE FOLLOWED TO INSURE THE PROPER PARTS ARE ORDERED AND INSTALLED AS A SET.
"PROPOSED ENGINE OIL CONSUMPTION CLASS ACTION SETTLEMENT RECENTLY YOU MAY HAVE SEEN VARIOUS ONLINE AND OTHER MEDIA...
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ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION."
REVISED SERVICE BULLETIN: SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS THIS BULLETIN ANNOUNCES INFORMATION...
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REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO ADDRESS CUSTOMER CONCERNS OF EXTENDED CRANKING TIME BEFORE THE ENGINE STARTS.
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THESE FILES ALSO OPTIMIZE THE ECM FOR IMPROVED ENGINE OIL LEVEL DETECTION.
Other
58 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
The 2015MY Dealer PDI Checklist Has Been Revised
Exchange Component Identification and prcedures
Additional PDI Procedure for Installation of Tie-Down Hole Plugs
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Diagnostics for DTC B1500 and U1500
Oil Filler Cap Gasket Coming Unseated
Exchange Component Identification and procedures
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
Replacement Key and Immobilizer Info
Diagnosis and Repair for AVCS-Related DTCs
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assembliesd.
This bulletin announces a design change made to the front seat hinge bolts.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assemblies used on the models listed.
All Models (Vehicle Cleaning- COVID-19Best Practices)
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
( 2017-2018MY Impreza - 5 Dr Only)
IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new...
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bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new...
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bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
IMPORTANT NOTE: Due to the extensive revisions made to the information originally contained in this bulletin, a new...
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bulletin, 15-205-16 has been issued. Please refer to this new bulletin for the latest information regarding this condition.
This bulletin announces a design change to the USB connector inside the USB-AUX unit to address customer concerns of the...
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USB cable becoming stuck and / or difficult to remove.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
2015 IMPREZA ACCESSORY BROCHURE INCORRECT PART NUMBER
ACCESSORY: ANTI-SLIP MAT - LIMITED AVAILABILITY
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR CLAIMS POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. 2015MY SUBARU VEHICLES
"THIS ANNOUCMENT IS TO ANOUCE THE STOP THE SALES OF THE (2012 TO 2015) IMPREZA AND (2013 TO 2015) XV CROSSTREK SPORT...
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MESH GRILLES."
DIAGNOSTICS FOR DTC B1500 AND U1500
DIAGNOSIS AND REPAIR FOR AVCS-RELATED DTCS P000A, P000B, P000C, P000D, P0011, P0014, P0021 AND P0024
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DIAGNOSTICS FOR DTC B1500 AND U1500
Transmission
38 bulletinsThis bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a...
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high-pitched sound coming from the transmission extension housing area.
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...
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certain CVT solenoid related DTCs as listed.
This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of...
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not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
(Subaru Retailers) As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.
(Owner Letter) As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an...
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extension to the Basic New Car Limited Warranty for your vehicles CVT Parking Brake Switch.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.
As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an extension to the...
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Basic New Car Limited Warranty for your vehicles Electronic Power Steering Gear Box Assembly.
As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Power Steering Gear Box Assembly for certain 2012-2018 MY vehicles.
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
This bulletin announces a design change to the clutch release bearing.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
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related DTCs.
This service information bulletin announces a design change to the clutch release bearing used on the models listed.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a...
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VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer...
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concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.
Please check your inventory and incoming shipments for part numbers 31000AJ730R1 & 31000AJ740R1 manufactured prior to 2/9/18.
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If the face of the torque converter is stamped with a 290, 291 or 292, please return these parts to your facing RDC as defective.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.
This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer...
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concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.
All Models Equipped with CVT Transmissions.
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This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
SUBARU OF AMERICA, INC.
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HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.
REPAIR PROCEDURE FOR HIGH-PITCHED SOUND FROM EXTENSION HOUSING AREA USING LATEST GENERATION PRODUCTION PARTS - THIS...
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BULLETIN PROVIDES PRODUCTION CHANGE, REPAIR PROCEDURE AND PARTS INFORMATION TO ADDRESS A CUSTOMER CONCERN OF A HIGH-PITCHED SOUND COMING FROM THE TRANSMISSION EXTENSION HOUSING AREA.
Pre-Delivery & Maintenance
37 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru...
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Technical Information System (STIS) web site.
Special Service Tools Cross Reference List.
This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on...
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the models listed.
Subaru Service and Technical Support Line Newletter.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch...
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to increase durability
SERVICE MEMO - 2015 IMPREZA AND XV CROSSTREK SPECIAL SERVICE TOOLS AND EQUIPMENT
"OWNER NOTIFICATION - SUBARU RECALL CAMPAIGN: WQS-54 DRIVER ASSIST SYSTEM (EYESIGHT) DELAY IN WARNING INDICATOR OWNER...
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NOTIFICATION SUBARU WILL NOTIFY POTENTIALLY AFFECTED VEHICLE OWNERS BY FIRST CLASS MAIL. OWNER NOTIFICATION WILL BEGIN ON JULY 20, 2015. EMAILS WILL ALSO BE SENT TO AFFECTED OWNERS WITH A VALID EMAIL ADDRESS ON FILE WITH MYSUBARU.COM."
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
Brakes
31 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This bulletin provides a revised adjustment procedure to be used when diagnosing Brake Light Switch (BLS) -related DTCs C1531 and/or C0054.
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If the BLS is out of adjustment, the ABS and/or VDC warning lamp may illuminate.
New Subaru Recall Campaign: WQS-54 Driver Assist System Delay in Warning Indicator.
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The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
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customer concerns of a squeaking or squealing sound on the models listed above.
This bulletin announces a design change made to the rear wheel / brake backing plates.
This bulletin announces a change to the internal logic of the ABS / VDC Hydraulic Control Unit
"Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall."
This bulletin announces a design change made to the rear wheel / brake backing plates.
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Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.
This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce...
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customer concerns of excessive brake squeal. This new kit eliminates the slotted shim which previously was installed between the rubber-coated outer shim and the brake pad.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to...
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allow retailers to place orders for single tools.
Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
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customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).
Subaru of America, Inc.
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(SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.
This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT).
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The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.
This bulletin announces a design change to the front seat back upholstery retaining hooks (HOOK FLAT MAT).
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The change is in response to customer concerns of discomfort coming from the center of the seat back and outside bolsters. When a hook fails, the center (flat) portion of the seat back drops inward from lack of support. If not repaired, with continued use, the seat back frame may break down the foam padding covering it. Eventually, the frame will likely wear through and damage the trim cover.
The WQS?54 Repair Procedure Bulletin has been posted on STIS.
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Coverage information for all affected Stop?Sale vehicles is available on subarunet.com. Subaru of America, Inc. (Subaru) is recalling certain vehicles equipped with a driver assist system: ? 2015 model year Legacy vehicles ? 2015 model year Outback vehicles ? 2015 model year Impreza vehicles ? 2015 model year XV Crosstrek vehicles ? 2016 model year WRX vehicles The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
Subaru of America, Inc.
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(SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.
Subaru of America, Inc.
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(Subaru) is recalling certain vehicles equipped with a driver assist system The programming of the driver assist system will not detect a fault in one of the associated system components. In the event of brake lamp switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the driver assist system will be delayed in detecting the BLS failure.
NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.
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This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
EXCLUDES HYBRID MODELS.
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This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.
This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper...
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illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...
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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...
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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.
THIS BULLETIN PROVIDES A REVISED ADJUSTMENT PROCEDURE TO BE USED WHEN DIAGNOSING BRAKE LIGHT SWITCH (BLS) -RELATED DTCS C1531 AND/OR C0054.
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IF THE BLS IS OUT OF ADJUSTMENT, THE ABS AND/OR VDC WARNING LAMP MAY ILLUMINATE.
REVISED BRAKE LIGHT SWITCH ADJUSTMENT PROCEDURE FOR DTCS C1531 AND C0054
SUBARU: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER.
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SELECT DOCUMENT SEARCH BUTTON BELOW. IN CERTAIN VEHICLES THERE IS A DELAYED IN DETECTING A FAILURE OF BRAKE LAMP SWITCH (BLS) BY DRIVER ASSIST SYSTEM AND TAKES LONGER FOR VEHICLE DYNAMIC CONTROL (VDC) TO RECEIVE REQUEST, RESULTING IN NO AUTOMATIC BRAKING. MODEL 2015 LEGACY, OUTBACK, IMPREZA, XV CROSSTREK, 2016 WRX. *PE
Body & Paint
25 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...
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adjustment/calibration of the EyeSight system after body repair procedures have been performed.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
Paint Coding Information
Hood Protector Applicability
This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.
This bulletin outlines changes made to the rear shelf trim to address customer concerns of a rattling sound heard while...
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driving over bumpy / rough roads.
This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome...
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finish peeling.
This bulletin announces availability of new power window switch assemblies.
"This bulletin announces availability of new power window switch assemblies developed to address the following customer...
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concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"
This bulletin announces availability of new power window switch assemblies developed to address the following customer...
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concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...
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retention and prevent water intrusion into the converter case.
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
This bulletin announces a design change to the front door checkers used on the models listed.
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The new checker mechanism provides a more ?positive feel? of the detents or check positions as the front doors are opened and closed.
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.
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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.
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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.
This bulletin provides information about changes made to the rear shelf trim to address customer concerns of a rattling...
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sound heard while driving over bumpy / rough roads. The sources of the rattle have been identified as: ? the mounting points for the center stop lamp where it fits into the package shelf ? the package shelf itself rattling against the inside of the rear glass ? the rib and/or stand portions located on the underside of the package shelf contacting the shelf portion of the vehicle body.
This bulletin announces a change to the procedure used in production of the rear door glass assembly.
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The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.
This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.
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In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body.
All Models Listed with Seat Lifter Feature.
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This bulletin provides a procedure to address a customer reported cosmetic condition of surface rust appearing on the inner seat cushion frame of the front seat assemblies.
This bulletin provides information about changes made to the rear shelf trim to address customer concerns of a rattling...
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sound heard while driving over bumpy / rough roads. The sources of the rattle have been identified as: * the mounting points for the center stop lamp where it fits into the package shelf * the package shelf itself rattling against the inside of the rear glass * the rib and/or stand portions located on the underside of the package shelf contacting the shelf portion of the vehicle body.
2015 IMPREZA/CROSSTREK HOOD PROTECTOR APPLICABILITY
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FRONT BUMPER CORNER MOUNTING BRACKET TO ADDRESS CONCERNS OF A GAP BETWEEN...
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THE TOP EDGE OF THE COVER AND THE HEADLAMP ASSEMBLY AS SHOWN BELOW.
Electrical
20 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
Event Data Recorder (EDR) Function of Airbag Module
Event Data Recorder (EDR) Function of Airbag Module
This bulletin announces availability of reprogramming files to optimize the EyeSight camera unit.
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In some cases, when using the Adaptive Cruise Control feature, the EyeSight system may stop functioning, enter a fail-safe mode and store DTC B280B- VDC ABNORMAL. When the EyeSight system is inoperative, the vehicle operates like a traditional vehicle not equipped with this feature. Normal EyeSight system function is restored after cycling the ignition off and back on again.
This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above.
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These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur and a DTC C2532 may be stored.
This Service Information bulletin announces the standardization of the IG2 and ACC relays used on the models listed.
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Both of these relays are located on the back (front facing) side of the passenger compartment fuse box (F/B).
This Service Information bulletin announces a running change made to the Steering Angle Sensor.
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The (new) -style originally used on Legacy and Outback has been adapted.
This bulletin announces availability of a new front door checker mechanism designed to hold the doors more securely when...
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they are in partially open / closed positions. An additional detent position has also been added.
This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to...
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the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement
Models with Manual HVAC Systems only.
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This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.
This Service Information bulletin announces a design change to the retractable portion of the tonneau cover made to...
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address customer concerns of the cover retracting on its own while driving on rough roads. The shape and length (an additional 1mm) of the stoppers on both ends of the brace which secure the cover when in use have been changed as shown in the illustration below.
This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the...
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sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.
SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN...
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MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.
THIS SERVICE INFORMATION BULLETIN PROVIDES PRECAUTIONS TO USE WHEN REMOVING THE HVAC CONTROL PANEL TO PREVENT DAMAGING THE BLOWER FAN SPEED SWITCH.
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WHEN REMOVING THE CONTROL PANEL, IF THE FAN SPEED SWITCH WIRING HARNESS IS PULLED TAUGHT OR BECOMES STRESSED, THE SWITCH MAY BE DAMAGED. IF THE CONNECTOR (LOWER) PORTION OF THE SWITCH BECOMES SEPARATED FROM THE SWITCH BODY EVEN SLIGHTLY (SEE FIG. 1 ON PAGE 2), THE HVAC CONTROL PANEL ASSEMBLY MUST BE REPLACED. THE SWITCH ITSELF IS NOT SERVICEABLE. NOTE: FOR 2012MY IMPREZA, SEE TSB 10-78-12, DATED 4/18/2012.
THIS SERVICE INFORMATION BULLETIN SERVES AS A REMINDER TO ALWAYS FOLLOW THE PROPER PROCEDURES WHEN DIAGNOSIS OF A DTC...
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B1500 LEADS TO REPLACEMENT OF A FAULTY MAIN AND / OR SUB FUEL LEVEL SENSOR.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW DCCD CONTROL MODULE TO ADDRESS CUSTOMER CONCERNS OF THE MANUAL SETTING...
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BEING LOST WHEN TURNING OFF THE IGNITION. IF THE OPERATOR ADJUSTS THE SETTING OF THE DCCD FEATURE FROM THE DEFAULT, THIS NEW CONTROL MODULE WILL RETAIN THAT SETTING AND ELIMINATE THE NEED TO RESET THE DCCD WHENEVER THE IGNITION IS TURNED OFF.
Software & Calibration
14 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
Reprogramming Files for DTCs P0420, P2610 and P0134
Reprogramming Files for DTC P0606
This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
The corrected update files are now available for download from Subarunet.
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TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
OIL CHANGE INTERVAL UPDATE BEGINNING WITH 2015 MODEL YEAR VEHICLES
OIL CHANGE INTERVAL UPDATE BEGINNING WITH 2015 MODEL YEAR VEHICLES
Lighting
14 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Puddle Light Recall
IMPORTANT: This Service Bulletin has been as been replaced by TSB 07-170-20 dated 02/21/2020 entitled Reprogramming File...
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Availability for EyeSight DTC B280B: VDC Abnormal. Please refer to this new bulletin for the latest information regarding this condition.
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
This Service Information bulletin announces a change made to the lens portion of the fog light assembly.
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The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s warning lamp to illuminate.
Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information...
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on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).
This Service Information bulletin announces a production method change to the rear combination lamp assembly.
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The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
This Service Information bulletin announces a production method change to the rear combination lamp assembly.
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The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW."
HILL START ASSIST (HSA) WARNING LIGHT, DTC C0076 - THIS BULLETIN PROVIDES INFORMATION TO ADDRESS A CUSTOMER CONCERN OF...
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INTERMITTENT OPERATION OF THE HILL START ASSIST WARNING LAMP.
Air Bags & Safety
9 bulletinsThis bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame. A design change was made to the wave washer used at the attachment point to eliminate the sound. The sound can be heard when moving the buckle assembly side to side.
HVAC & Climate
8 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.
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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.
This bulletin announces a design change to the A/C Condenser receiver-dryer assembly.
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The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.
This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.
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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets
Fuel System
5 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
4 DOOR MODELS ONLY. This bulletin announces a change made to the trunk lid lock (latch) assembly.
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The purpose of this change is to improve parts integration (or ?commonality?) between models. This change is not intended to address any specific customer concern.
THIS SERVICE INFORMATION BULLETIN PROVIDES A PROCEDURE FOR RESETTING THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD.
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WHENEVER REPLACING THE MFD AND / OR COMBINATION METER, THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD MUST BE RESET FOR ACCURATE INFORMATION TO DISPLAY GOING FORWARD. IF NOT RESET, ERRONEOUS VALUES (EITHER EXTREMELY HIGH IN THE CASE OF A MFD REPLACEMENT OR EXTREMELY LOW FOR A COMBINATION METER REPLACEMENT) FOR LIFETIME FUEL CONSUMPTION WILL BE DISPLAYED. THERE IS NO WAY TO TRANSFER THE OLD / EXISTING LIFETIME FUEL CONSUMPTION RESULTS TO THE NEW MFD OR COMBINATION METER ALLOWING IT TO CONTINUE UNINTERRUPTED. AS A RESULT, AFTER REPLACEMENT OF THE MFD AND / OR COMBINATION METER, ALL CALCULATIONS WILL START FRESH FOLLOWING PERFORMANCE OF THE FOLLOWING PROCEDURES.
Suspension
5 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces a design change to the front strut mounts intended to address customer concerns of a...
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popping-type sound which may be heard when making low speed turns.
Hybrid & EV
3 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
Tires & Wheels
1 bulletinThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.