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2020 Subaru Forester TSBs

439 Technical Service Bulletins across 17 categories

Infotainment

80 bulletins
11022316

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

11021257

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...

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Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.

11021256

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

11019934

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed

11018912

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

11016233

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the above listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

11016206

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

11014870

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.

11013547

As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed.

11013535

This bulletin gives information on extended New Car Limited Warranty for CP1 and Gen 3.1 Head Units.

11013525

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11010925

This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.

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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

11010919

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

11008276

The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.

11006930

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...

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Navigation head units (H/U) utilized in the models as listed.

11005615

This announcement provides information for retailers to install the latest infotainment system software for Denso CP...

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1.5.

11005605

This bulletin addresses reprogramming file availability and a software update installation procedure to provide...

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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

11002730

This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.

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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

10252542

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...

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Navigation head units (H/U) utilized in the models as listed.

10252541

This bulletin addresses the reprogramming file availability and a software update installation procedure to provide...

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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10252454

This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected.

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This update should prevent unnecessary replacement of the head unit or USB cable.

10249605

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...

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Navigation head units (H/U) utilized in the models as listed.

10248193

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10244907

This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...

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detected.

10244889

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed

10240113

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10238470

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency while addressing customer concerns.

10238443

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10237276

Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).

10237273

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10237239

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...

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Navigation head units (H/U) utilized in the models as listed.

10233907

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10233886

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency while addressing customer concerns.

10232214

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10226867

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10226863

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency while addressin customer concerns.

10222338

This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...

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detected.

10215427

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10215420

This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...

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detected.

10213187

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

10209915

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...

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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

10209913

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency while addressing customer concerns.

10207185

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency.

10205924

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency.

10205915

Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units.

10205913

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

10201804

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

10201802

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency while addressing customer concerns.

10199966

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

10198774

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10191586

This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize...

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efficiency.

10188185

This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with Apple...

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CarPlay certification.

10188170

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

10188168

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency.

10186355

Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1 Audio and Navigation Head Units.

10185088

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.

10182249

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimize efficiency.

10180739

Update your STARLINK Multimedia Software and Navigation Maps.

10180738

Update for STARLINK Multimedia Software.

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(with 7-inch or 8-inch display)

10180730

This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...

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optimized efficiency.

10179429

Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U).

10179426

This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...

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feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.

10179423

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10177833

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed.

10171932

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.

10171096

This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...

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Navigation head units (H/U).

10171095

The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.

10169851

Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units.

10168627

This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns.

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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.

10168600

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.

10168574

This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow...

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response when using the soft keys on the touch screen of the audio / navigation head unit.

10168573

This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto...

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feature not connecting or launching properly when a compatible device is connected to the head unit.

10168571

This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns.

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Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.

10168569

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality.

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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.

10168567

This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being...

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either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) > Diagnostics with Phenomena section as a starting point.

10168566

This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error.

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A Route Calculation Unsuccessful message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).

10168565

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systems functionality.

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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.

10168562

This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD.

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When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

10168560

This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when...

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diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.

10166913

This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...

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play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.

Other

76 bulletins
11027073

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11024863

Subaru tech tips newsletter article locator.

11024859

Subaru tech tips newsletter article locator.

11023524

This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...

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202 and / or 204 may occur preventing the process from completing successfully.

11023522

This bulletin outlines the repair procedure to follow when the axle nut has rotated from its originally torqued...

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position.

11022331

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

11022319

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11021263

This announcement provides information about a Subaru of America, Inc.

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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.

11021262

This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...

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vehicle's production.

11019944

This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...

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B-Pillar area.

11019932

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11018909

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11016234

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...

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retailers of the SOA321152 and SOA321153 Terminal Test Kits.

11016230

This bulletin announces design changes made to the Power Rear Gate Drive (PRG) Unit to address concerns of the power...

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rear gate being inoperative.

11016174

This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).

11016172

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

11009701

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

11008279

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11006935

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure for 2025MY vehicles.

11006934

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11006931

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10252492

This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...

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2 Telematics systems remote access features.

10252491

This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription...

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process.

10244910

This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...

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B-Pillar area.

10244903

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

10243401

This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.

10243390

This bulletin announced a design change made to the power rear gate drive unit assemblies.

10241830

"This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats."

10241801

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10234829

Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts

10234260

Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts

10233119

Oil Filler Cap Gasket Coming Unseated

10232894

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...

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whichever comes first.

10232535

Replacement Key and Immobilizer Info

10232507

Diagnosis and Repair for AVCS-Related DTCs

10232237

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

10226833

This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.

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Standby Current).

10225766

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10225733

This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.

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Standby Current).

10219491

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10219469

The bulletin announces the design change made the propeller shaft to address the small number of customer concerns...

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regarding a growling-type sound being heard from under the vehicle when driving.

10215402

This bulletin announces a design change made to the rear gate stay assemblies.

10208689

This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.

10207215

This bulletin provides a repair procedure for R152 type rear differentials.

10207167

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10205930

This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10203864

This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port...

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connected devices.

10202841

This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10201805

This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.

10201793

This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.k.a.

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standby current).

10201052

This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current...

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(standby current).

10199935

This bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.

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Standby Current).

10198682

This bulletin announces availability of a new reinforcement bracket for the seat position memory switch.

10188190

This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.

10186426

This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port...

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connected devices.

10186391

This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process.

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This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.

10186385

This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.

10186380

This bulletin provides an overview and basic instructions for use of the Destination to Vehicle feature of the Gen 2...

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Telematics system.

10186379

This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2 Telematics system equipped Subaru.

10186378

This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and...

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Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.

10186377

This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...

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2 Telematics system's remote access features.

10186348

The purpose of this bulletin is to provide replacement key and immobilizer information.

10185076

This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics...

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subscription process.

10185066

This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats.

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The procedure applies to both manually and power operated seat assemblies.

10182222

This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number...

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of customer reports of a squeaking sound heard when leaning back in the front seats.

10180688

This bulletin announces a design change made to the outer hinge cover on the driver's 10-way adjustable power seat.

10177818

This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10175984

Vehicle repair program for customers affected by the COVID-19 quarantine.

10174543

All Models (Vehicle Cleaning- COVID-19Best Practices)

10174536

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10174535

Subaru's QMR of the month winner.

10174512

This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics...

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subscription process.

10173128

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10171939

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

10169825

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

10166918

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

Engine

71 bulletins
11027982

This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

11027090

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11027081

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...

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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

11025790

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...

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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

11024864

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...

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(RES) system being the only non-functioning feature with telematics.

11024861

This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11023523

This bulletin announces a design change made to the CVT Control Valve Body.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11022313

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11018914

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11017452

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...

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engines.

11017438

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11017437

"This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...

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Codes (DTCs) detected by the Engine Control Module: P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2"

11016215

This Bulletin announces the Service Manual Correction for the diagnostic procedures to be followed when performing...

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diagnostic repairs for diagnostic trouble codes (DTCs) P26A6 (Engine Coolant Bypass Valve A Position Sensor Circuit Low) and P26A7 (Engine Coolant Bypass Valve A Position Sensor Circuit High). Refer to the service procedures in this bulletin when performing diagnosis on DTCs P26A6 and P26A7. This correction will be applied the Service Manual in the future.

11014865

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11014854

This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address...

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concerns of the starter motor not operating.

11013512

This bulletin announces the repair procedures to be followed when DTC P1449 (EVAP System Clog Detected) is detected by...

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the Engine Control Module (ECM).

11013490

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...

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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

11012265

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11012262

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...

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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

11008281

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...

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on FA and FB type engines.

11008271

This bulletin announces the repair procedure developed to address cases of a knocking type sound emitting from the...

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engine compartment.

11008267

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

11008258

This bulletin announces the availability of new oxygen sensors developed to address Diagnostic Trouble Codes (DTCs)...

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detected by the Engine Control Module.

11005617

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11005608

This thermo control valve video contains information on the replacement of thermo control valve.

11005594

This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address...

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concerns of the starter motor not operating.

11000830

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...

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(RES) system being the only non-functioning feature with telematics.

11000820

This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...

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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

10253930

This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed.

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The coverage will be extended to (15) fifteen years / 150,000 miles.

10253903

This bulletin announces availability of a new thermo control valve assembly.

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The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.

10251098

This bulletin addresses limited cases of engine speed drop when the engine is restarted with the auto start/stop function.

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Updated software available for the Transmission Control Module (TCM), will optimize the engine cranking speed monitoring program of the TCM.

10251094

This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from...

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half-throttle.

10249609

This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to...

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address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.

10249595

"This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy...

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engine DTCs."

10246083

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...

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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

10244906

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...

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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.

10241846

This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when...

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diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

10238465

The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...

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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.

10238438

This Service Information Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

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All Gen2 and Gen3 Telematics Equipped Models.

10237281

This bulletin announces availability of a new thermo control valve assembly.

10237241

This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer...

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concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

10231316

This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of...

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the engine surging/jolting when releasing the accelerator from halfthrottle.

10222367

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components.

10222348

This bulletin announces availability of a new thermo control valve assembly.

10219496

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

10216980

The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...

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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.

10215405

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).

10213179

This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).

10208664

This bulletin announces availability of a new thermo control valve assembly.

10207172

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

10205911

This bulletin announces the design change of the expansion valve.

10202811

This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.

10202810

This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...

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type engines.

10201810

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

10201059

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

10198768

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

10198741

This bulletin outlines changes in the service procedure for engine oil pressure inspection.

10194830

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components.

10191664

This bulletin announces a design change made to the TPMS valve assemblies.

10188216

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

10188183

This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support...

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Assembly Kit #J-50135-A.

10182589

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10182234

This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft.

10179422

This bulletin announces availability of new master cylinder application shaft seals.

10175989

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard...

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starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.

10174540

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

10173117

This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on...

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Forester Turbo and applicable WRX models.

10171944

This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown...

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in Freeze-Frame Data acquired during Engine diagnosis.

10171925

This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).

10168637

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

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In most cases involving this DTC, the following scenario(s) occur: When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."

10165548

This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

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In most cases involving this DTC, the following scenario(s) occur: When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.

Pre-Delivery & Maintenance

48 bulletins
11027986

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

11027083

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...

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(Immobilizer Key Collation Diagnosis).

11025796

Subaru service article locator.

11025789

Subaru service article locator.

11022305

Subaru Service Technical Support Newsletter special edition.

11019943

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...

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center.

11017466

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11016205

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11014852

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

11013530

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...

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February.

11010905

This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear...

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Gate (PRG) systems.

11009685

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11008282

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11005609

This announcement provides information on Takata Recall Escalated Towing Program.

11005595

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10249606

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10246143

In the interest of customer satisfaction, Subaru of America, Inc.

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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.

10246093

This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear...

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Gate (PRG) systems.

10243393

This Service Information Bulletin announces the repair procedure developed to address rattle-type sounds heard from the...

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left and/or right B-Pillar area.

10240125

In the interest of customer satisfaction, Subaru of America, Inc.

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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.

10238440

This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...

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turns during acceleration.

10235285

This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...

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concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

10232239

This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational...

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concerns of the Gen 2 Telematics systems remote access features.

10232236

This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the...

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use of OBD-II port connected devices.

10226839

In the interest of customer satisfaction, Subaru of America, Inc.

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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.

10222354

The purpose of this bulletin is to provide a description of current changes to Service Manuals.

10222340

This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.

10219499

This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.

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Standby Current).

10219492

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10219486

This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.

10213174

This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.

10210812

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10201043

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...

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Information System (STIS) web site.

10198758

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models

10194826

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

10187315

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10186388

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10185094

This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during...

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Subaru Select Monitor (SSM) diagnosis of the DMS.

10182247

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10180733

This bulletin provides a description of current changes to Service Manuals.

10179378

Special Service Tools Cross Reference List.

10177826

This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...

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concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

10177820

This Service information bulletin provides Telematics system/generation applicability.

10174513

This service information bulletin provides insight in response to both customer and retailer feedback resulting from the...

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use of OBD-II port connected devises.

10173200

This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's...

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Driver Monitoring System (DMS) settings when servicing the vehicle.

10173027

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10171948

Subaru Service and Technical Support Line Newsletter.

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(QMR of the Month)

10168623

This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the...

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use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.

Electrical

45 bulletins
11024869

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...

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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

11019953

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...

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Battery Diagnostic tool.

11013505

This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...

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current supply demands.

11008284

This bulletin announces availability of a Vehicle Dynamics Control Module (VDC) reprogramming file to address DTC B2809...

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& B2C22.

11008283

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...

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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

11006932

This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...

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Module (DCM) is being tested as a dark current/standby current source.

11005614

This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...

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a dark current/standby current source. All models equipped with Telematics except Solterra.

11002723

This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness...

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and the rear wiring harness connectors.

11002715

This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands.

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The alternative replacement battery has a higher capacity and is slightly larger in size.

11000828

This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...

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Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).

10252545

To satisfy current supply demands, a new Subaru alternative replacement battery is now available.

10252531

"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.

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These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers. "

10248205

This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...

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current supply demands.

10244891

This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...

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current supply demands.

10241845

This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness...

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and the rear wiring harness connectors.

10241808

This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...

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current supply demands.

10237279

This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...

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current supply demands.

10237254

This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.

10234841

Event Data Recorder (EDR) Function of Airbag Module

10233910

This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...

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current supply demands.

10233435

Event Data Recorder (EDR) Function of Airbag Module

10232217

This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...

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current supply demands.

10232213

Subaru Battery Drain Product Liability Litigation.

10231286

Subaru Battery Drain Product Liability Litigation.

10225753

Subaru Battery Drain Product Liability Litigation.

10222364

Battery Class Action Settlement Resources.

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(2)

10222341

Battery Drain Class Action Settlement- Warranty Extension Training.

10219500

Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain...

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in certain Subaru vehicles.

10216981

This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which...

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are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

10202828

This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...

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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

10201806

This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK...

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Telematics Data Communication Module (DCM) along with a new claim submission requirement.

10198744

This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.

10189665

This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module.

10188158

This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module.

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These changes are in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate mounted switch, dashboard switch or the rear gate button on the key fob.

10183693

This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module.

10183691

This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting...

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bolts used to secure the rear stabilizer bar brackets.

10182176

This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module.

10177819

This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable)...

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of the STARLINK Telematics Data Communication Module (DMC).

10177816

This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting...

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bolts used to secure the rear stabilizer bar brackets to them.

10177072

This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to...

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secure the rear stabilizer bar brackets to them.

10176030

This bulletin announces a design change made to the B-pillar trim.

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The change prevents the trim's appearance from deteriorating as a result of recurring contact with the steel latching tongue portion of the seat belt.

10176017

This bulletin announces a design change made to the PRG control module.

10174537

This service information bulletin provides important information regarding diagnosis and replacement (when applicable)...

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of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.

10173120

This bulletin announces a design change made to the PRG control module.

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This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicle or the button on the key fob. In addition to ensuring proper PRG system operation, the new logic also optimizes the PRG communication function.

10171916

This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the...

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battery sensor assembly from the battery post (and / or negative battery cable from the battery sensor assembly).

Body & Paint

31 bulletins
11022328

"This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area for models listed.

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"

11022304

This bulletin provides information on paint codes for vehicles in the 2026 line up.

11017450

This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the...

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bottom of the rear gate inner trim panel.

11016229

This announcement is in regard to the warranty extension initiated for windshields for the models listed.

11016218

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension.

11014848

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first).

11012261

This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty...

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extension for original equipment Subaru windshields experiencing a qualifying crack.

11005599

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

10243372

This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...

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adjustment/calibration of the EyeSight system after body repair procedures have been performed.

10240110

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...

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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

10237274

This bulletin announces design change to the outer door weatherstrips for the front and rear doors.

10235291

This Bulletin announces additional cautions being added to the Owners Manual and Service Manual regarding the operation...

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of door locks.

10226897

This bulletin announces a design change made to the power window main switches used in the models listed.

10225742

This bulletin announces the shape design change made to the roof molding fasteners to help prevent any deformation of...

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the molding.

10210835

This bulletin announces the design change made to the side cowl panels.

10208699

This bulletin announces the design change to the front window channel running channel seals.

10201808

This bulletin announces the design changes made to the A-pillar trim panels and their associated retaining (tether)...

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clips.

10201021

This bulletin announces the service procedure for addressing possible water entry into the interior from the door(s)...

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area.

10191582

This bulletin announces design changes made to the trim cover for the PRG control switches located on the bottom of the...

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rear gate inner trim panel.

10189663

This bulletin announces a design change made to the front hood lock (latch) assembly.

10188179

This bulletin announces a design change made to the power window main switches.

10186436

This bulletin announces a design change made to the power window main switches.

10186382

This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when...

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operating their power door locks (lock and/or unlock).

10186381

This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the...

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bottom of the rear gate inner trim panel.

10183694

This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the...

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bottom of the rear gate inner trim panel.

10182245

This bulletin announces a design change made to the power window main switches used in the models listed.

10176023

This bulletin announces a design change made to the rubber protector located between the top edge of the rear gate garnish and the glass.

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The change was made in reponse to a number of concerns regarding vertical brownish-colored stains appearing on the rear gate panel below the garnish and / or the license plate.

10173184

This bulletin provides a procedure for addressing a rattling sound caused by the sunroof deflector contacting the sunroof rail assembly.

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This sound may be heard while closing an outside door when all the windows are closed.

10173135

This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear...

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Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.

10173109

This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish...

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peeling.

10171090

This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish...

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peeling.

Transmission

20 bulletins
11021247

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).

11019956

As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcing an extension to the new car powertrain limited warranty for the CVT for certain 2019-2020MY vehicles.

11005624

This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...

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available.

10238456

This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...

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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

10235289

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...

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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

10234828

This Bulletin provides production change, repair procedure and parts information to address a customer concern of a...

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high-pitched sound coming from the transmission extension housing area.

10232240

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...

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certain CVT solenoid related DTCs as listed.

10231299

This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...

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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

10226904

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...

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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

10216984

This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...

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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.

10208688

This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...

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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.

10208661

WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.

10207174

This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...

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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.

10199954

Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions.

10198765

This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

10188160

This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...

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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.

10186416

This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...

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alleged chain slip condition on the TR580 and TR690 model CVT transmissions.

10185089

This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip...

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condition on the TR580 and TR690 model CVT transmissions.

10183714

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...

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related DTCs.

10179380

This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM) used in...

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the TR580 and TR690 CVT.

Fuel System

15 bulletins
11027978

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

11016224

The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.

11014875

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

11008275

"In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years."

11008273

Denso low pressure fuel pump warranty extension.

10249614

This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed.

10219476

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

10213199

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the...

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automatic door lock (auto-lock / unlock) feature.

10203901

This bulletin announces a design change made to the evaporator core insulation.

10198749

This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.

10176009

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the...

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automatic door lock (auto-lock/unlock) feature.

10174510

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the...

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automatic door lock (auto-lock / unlock) feature.

10173198

This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound...

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coming from the fuel tank area.

10171942

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the...

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automatic door lock (auto-lock / unlock) feature.

10169824

This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the...

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automatic door lock (auto-lock / unlock) feature. Currently, when the vehicle is locked by the auto-lock feature, if any door other than the drivers door is unlocked manually before the drivers door is unlocked, the auto-unlock operation is cancelled. The new logic keeps the auto-unlock operation from being cancelled regardless of which door is opened first.

Software & Calibration

9 bulletins
11027981

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...

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interface firmware has been updated.

11024858

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

11022309

Subaru of America, Inc.

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will release an OTA to perform a software update to the DCM. This is a preventive OTA.

10222346

This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files.

10210838

This bulletin announces the availability of new reprogramming files for the Subaru Rear Vehicle Detection (SRVD) system.

10209930

This bulletin announces the availability of new reprogramming files for the Subaru Rear Vehicle Detection (SRVD) system.

10199961

This bulletin announces the availability of NEW reprogramming files to correct DTC P0128.

10194832

This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when...

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they appear in memory all at the same time as a group.

10182242

This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination...

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meter assembly.

Suspension

9 bulletins
11027076

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...

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resistance to imperfections resulting from shock loads.

11017444

This bulletin announces design changes made to the rear axle hubs.

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These changes have been implemented to reduce cases water intrusion further leading to harmonic, humming, and grinding type sounds heard from the axle hub while driving.

11008259

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...

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unnecessary bushing replacement.

11005593

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

10237291

This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center...

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retaining nut area of the front strut mounts.

10225740

This bulletin announces a design change made to the front stabilizer bushings.

10216969

This bulletin announces a design change made to the front stabilizer bushings.

10205927

This bulletin announces a design change made to the front stabilizer bushings.

10188201

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...

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resistance to imperfections resulting from shock loads.

HVAC & Climate

7 bulletins
11029329

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11023505

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11021258

"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

11019942

This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...

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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

11018899

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

10226852

This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small...

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number of customer concerns regarding an excessive sound heard when the system is OFF.

10186438

This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small...

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number of customer concerns regarding an excessive sound heard when the system is OFF.

Lighting

7 bulletins
11024867

This bulletin provides information on the load carrying capacity reduced label when a port-installed or...

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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

11012260

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...

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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

10241837

This bulletin announces the design changes to the headlights.

10232869

Puddle Light Recall

10226841

This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...

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regarding operation of the STARLINK RES feature.

10219474

This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...

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regarding operation of the STARLINK RES feature.

10191591

This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...

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regarding operation of the STARLINK RES feature.

Tires & Wheels

5 bulletins
11029347

This Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...

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B2A20 with gen 4 Telematics.

10201813

This bulletin announces a change made to the wheel lug nuts.

10185090

This Service Information Bulletin announces a change made to the wheel lug nuts.

10182214

This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the...

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applicable models listed.

10168563

This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality.

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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.

Brakes

5 bulletins
11023536

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

11021266

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.

11016210

Due to incomplete repair instructions previously provided in the WQK-47 recall bulletin, the WQQ-52 recall will involve...

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applying additional anti-corrosion material to the four-way (2-2 way) joint connector area of the brake line system on Forester, Impreza, WRX, and STI vehicles previously repaired under the WQK-47 (14V-311) brake line corrosion recall prior to the December 23, 2014 WQK-47 recall bulletin revision. The revisions to the bulletin are for part number changes.

11002725

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.

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This information has been developed to reduce unnecessary brake caliper replacement.

10226871

This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files.

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In rare cases the EyeSight system may receive inaccurate brake line pressure data from the VDC causing DTC B280B (VDC Brake Fluid Pressure) to be set.

Hybrid & EV

4 bulletins
11024857

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory.

11023500

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory wjhich must be tested and reported every 30 days.

11008280

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

10225744

This bulletin is being released as guidance for proper testing and charging of vehicle batteries.

Air Bags & Safety

4 bulletins
10182193

This bulletin announces a countermeasure made to the rear outer seat belt assemblies.

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The change was made in response to customer concerns of the seat belts not retracting smoothly.

10177825

This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or...

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Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

10173127

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10171089

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

Steering

3 bulletins
10253993

This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a...

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clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.

10249602

This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a...

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clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.

10246088

This bulletin announces the design change made to the leather wrapped steering wheels.