2019 Subaru Forester TSBs
535 Technical Service Bulletins across 17 categories
Categories
Infotainment
96 bulletinsIn the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to...
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address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to...
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address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the above listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed.
This bulletin gives information on extended New Car Limited Warranty for CP1 and Gen 3.1 Head Units.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This bulletin addresses reprogramming file availability and a software update installation procedure to provide...
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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide...
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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected.
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This update should prevent unnecessary replacement of the head unit or USB cable.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...
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detected.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
This Bulletin is to inform you of the availability of the new auxiliary USB terminal and adapter cord designed to...
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address cases of intermittent communication loss when using Apple CarPlay and/or Android Auto application connected via the auxiliary USB terminal port (2-port type) to Gen 3.1 Harman Head Unit.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressin customer concerns.
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...
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detected.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...
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detected.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize...
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efficiency.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1 Audio and Navigation Head Units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
Update your STARLINK Multimedia Software and Navigation Maps.
Update for STARLINK Multimedia Software.
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(with 7-inch or 8-inch display)
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimized efficiency.
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U).
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...
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feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize effciency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U).
The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.
Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units.
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed above.
"On December 14th, 2018, the first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.
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While the map update process is user-friendly, we ask that retailers assist customers with the map update procedure when requested as a courtesy, an opportunity to build retailer loyalty, enhance customer satisfaction and in keeping with the Love Promise. Retailers may also want to install this map update on any certified pre-owned or pre-owned vehicles in their inventory on their own. The site (dealer.subaru-maps.com) which is unique for retailers, is not the same as what customers will be accessing at home. If Service, Sales, and/or Parts Managers do not have a login, create an account from this page. There may be a short delay while retailer approval is pending."
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow...
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response when using the soft keys on the touch screen of the audio / navigation head unit.
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto...
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feature not connecting or launching properly when a compatible device is connected to the head unit.
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns.
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Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being...
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either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) > Diagnostics with Phenomena section as a starting point.
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error.
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A Route Calculation Unsuccessful message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systems functionality.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD.
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When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when...
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diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...
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play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error.
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A Route Calculation Unsuccessful message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob.
"This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing the following customer concerns: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers Symptom 4: Loss of audio output after turning the head unit off and back on again in a short amount of time Symptom 5: Audio volume is temporarily louder than expected after ending a Bluetooth call while using navigation guidance Symptom 6: No response from the volume control knob."
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD.
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When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the...
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Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.
This Service Information bulletin is in response to a small number of customer concerns regarding the audio unit not...
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being able to play certain types of audio Compact Discs (CDs). Harman Gen 3.0 head units which have previously received software updates (see claims history) and Gen 3.1 head units (used in 2019MY year vehicles) cannot play ?CD Extra? or ?Enhanced CD? -type audio CDs.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
This bulletin announces availability of new audio system amplifiers to address the following operating concerns with the...
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Harman Kardon Gen 3 infotainment system: Symptom 1: No audio output is heard but, the volume level displayed changes when turning the knob Symptom 2: Audio volume increases to maximum intermittently without turning the knob Symptom 3: A buzzing, screeching or crackling-type sound is heard coming through the speakers.
Engine
83 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...
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(RES) system being the only non-functioning feature with telematics.
This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin announces a design change made to the CVT Control Valve Body.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
"This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...
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Codes (DTCs) detected by the Engine Control Module: P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2"
This Bulletin announces the Service Manual Correction for the diagnostic procedures to be followed when performing...
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diagnostic repairs for diagnostic trouble codes (DTCs) P26A6 (Engine Coolant Bypass Valve A Position Sensor Circuit Low) and P26A7 (Engine Coolant Bypass Valve A Position Sensor Circuit High). Refer to the service procedures in this bulletin when performing diagnosis on DTCs P26A6 and P26A7. This correction will be applied the Service Manual in the future.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address...
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concerns of the starter motor not operating.
This bulletin announces the repair procedures to be followed when DTC P1449 (EVAP System Clog Detected) is detected by...
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the Engine Control Module (ECM).
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces the repair procedure developed to address cases of a knocking type sound emitting from the...
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engine compartment.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This bulletin announces the availability of new oxygen sensors developed to address Diagnostic Trouble Codes (DTCs)...
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detected by the Engine Control Module.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This thermo control valve video contains information on the replacement of thermo control valve.
This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM), to address...
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concerns of the starter motor not operating.
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...
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(RES) system being the only non-functioning feature with telematics.
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This bulletin announces the extended warranty coverage for the Thermo Control valve (TCV) used the the models listed.
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The coverage will be extended to (15) fifteen years / 150,000 miles.
This bulletin announces availability of a new thermo control valve assembly.
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The new valve contains an enhanced stainless steel internal shaft for optimized durability along with advanced water proofing for the sensor portion.
This bulletin addresses limited cases of engine speed drop when the engine is restarted with the auto start/stop function.
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Updated software available for the Transmission Control Module (TCM), will optimize the engine cranking speed monitoring program of the TCM.
This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from...
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half-throttle.
This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to...
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address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
"This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy...
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engine DTCs."
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when...
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diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This Service Information Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
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All Gen2 and Gen3 Telematics Equipped Models.
This bulletin announces availability of a new thermo control valve assembly.
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer...
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concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of...
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the engine surging/jolting when releasing the accelerator from halfthrottle.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin announces availability of a new thermo control valve assembly.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
This bulletin announces availability of a new thermo control valve assembly.
Remote engine start system troubleshooting guide.
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin announces the design change of the expansion valve.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin announces a design change made to the TPMS valve assemblies.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support...
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Assembly Kit #J-50135-A.
The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier, and/or upper oil pan.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft.
This bulletin announces availability of new master cylinder application shaft seals.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard...
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starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on...
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Forester Turbo and applicable WRX models.
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown...
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in Freeze-Frame Data acquired during Engine diagnosis.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
This Service Information Bulletin announces part number change information for the Positive Crankcase Ventilation (PCV)...
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valves used on the models listed above.
This Service Information Bulletin addresses inquiries regarding the labels applied to the tumble generator valve (TGV)...
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motors used on certain replacement intake manifold assemblies.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019 model year Ascent, Forester, and Crosstrek Hybrid vehicles in which the Positive Crankcase Ventilation (PCV) valve may be defective.
New stop sale/safety recall: WUW-08 Ascent, Forester, and Crosstrek Hybrid PCV valve Recall.
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The Positive Crankcase Ventilation (PCV) valve may be defective.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
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In most cases involving this DTC, the following scenario(s) occur: When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
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In most cases involving this DTC, the following scenario(s) occur: When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. There are five areas that should be closely inspected if an oil leak is reported by the customer: 1. The 6mm tapped hole casting boss area in the left-hand camshaft cap 2. The sealing surfaces between either the left or right-hand camshaft cap and camshaft carrier 3. The sealing surfaces between the cylinder head and camshaft carrier 4. The sealing surface between the upper oil pan and the engine block 5. The sealing surfaces of the front timing chain cover
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM) for detection...
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of DTC P1518: STARTER SWITCH CIRCUIT LOW. After using the Remote Engine Starter (RES) to start an applicable vehicle equipped with the Auto Start-Stop System, the TCM may mistakenly detect DTC P1518 when the engine automatically restarts and cause the AT TEMP warning lamp to illuminate.
Other
83 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This bulletin outlines the repair procedure to follow when the axle nut has rotated from its originally torqued...
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position.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...
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B-Pillar area.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
This bulletin announces design changes made to the Power Rear Gate Drive (PRG) Unit to address concerns of the power...
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rear gate being inoperative.
This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics systems remote access features.
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription...
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process.
This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...
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B-Pillar area.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.
This bulletin announced a design change made to the power rear gate drive unit assemblies.
"This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats."
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces the repair procedure developed to address rattle-type sounds heard from the left and/or right...
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B-Pillar area.
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Oil Filler Cap Gasket Coming Unseated
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
Replacement Key and Immobilizer Info
Diagnosis and Repair for AVCS-Related DTCs
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.
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Standby Current).
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.
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Standby Current).
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
The bulletin announces the design change made the propeller shaft to address the small number of customer concerns...
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regarding a growling-type sound being heard from under the vehicle when driving.
This bulletin announces a design change made to the rear gate stay assemblies.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assembliesd.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.
This bulletin provides a repair procedure for R152 type rear differentials.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port...
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connected devices.
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.
This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.k.a.
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standby current).
This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current...
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(standby current).
This bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.
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Standby Current).
This bulletin announces availability of a new reinforcement bracket for the seat position memory switch.
THIS TSB 07-151-19R HAS BEEN REPLACED BY NEW TSB 07-192-21.
This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port...
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connected devices.
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process.
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This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.
This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.
This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2 Telematics system equipped Subaru.
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and...
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Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics system's remote access features.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics...
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subscription process.
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats.
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The procedure applies to both manually and power operated seat assemblies.
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number...
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of customer reports of a squeaking sound heard when leaning back in the front seats.
This bulletin announces a design change made to the rear seat folding center arm rest.
This bulletin announces a design change made to the outer hinge cover on the driver's 10-way adjustable power seat.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assemblies used on the models listed.
All Models (Vehicle Cleaning- COVID-19Best Practices)
This bulletin announces design changes made to the rear gate stays to make closing the rear gate easier.
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics...
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subscription process.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
WUW-08 PCV; There has been an interruption in the supply of part numbers 11810AA230 and X1181AA010 from Japan.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting.
This bulletin provides a procedure to address a small number of customer concerns regarding a metallic rattle or...
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chirping -type sound heard coming from the top of the front ?A? pillar area. The sound may originate from either side of the vehicle.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Electrical
64 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This bulletin announces availability of a Vehicle Dynamics Control Module (VDC) reprogramming file to address DTC B2809...
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& B2C22.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness...
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and the rear wiring harness connectors.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy current supply demands.
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The alternative replacement battery has a higher capacity and is slightly larger in size.
This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...
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Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).
To satisfy current supply demands, a new Subaru alternative replacement battery is now available.
"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.
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These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers. "
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness...
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and the rear wiring harness connectors.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
Event Data Recorder (EDR) Function of Airbag Module
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
Event Data Recorder (EDR) Function of Airbag Module
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
Subaru Battery Drain Product Liability Litigation.
Subaru Battery Drain Product Liability Litigation.
Subaru Battery Drain Product Liability Litigation.
Battery Class Action Settlement Resources.
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(2)
Battery Drain Class Action Settlement- Warranty Extension Training.
Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain...
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in certain Subaru vehicles.
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which...
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are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...
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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK...
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Telematics Data Communication Module (DCM) along with a new claim submission requirement.
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module.
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module.
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These changes are in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate mounted switch, dashboard switch or the rear gate button on the key fob.
In the interest of customer satisfaction, Subaru of America, Inc.
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is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to replace the power rear gate electronic control unit (ECU) in certain 2019 model year Forester vehicles.
This bulletin provides additional diagnostics and new part availability information for the Seat Memory Control Module.
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting...
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bolts used to secure the rear stabilizer bar brackets.
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module.
This bulletin replaces TSB 07-143-18R and announces additional changes made to the PRG control module.
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DMC).
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting...
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bolts used to secure the rear stabilizer bar brackets to them.
This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to...
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secure the rear stabilizer bar brackets to them.
This bulletin announces a design change made to the B-pillar trim.
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The change prevents the trim's appearance from deteriorating as a result of recurring contact with the steel latching tongue portion of the seat belt.
This bulletin announces a design change made to the PRG control module.
This service information bulletin provides important information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
This bulletin announces a design change made to the PRG control module.
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This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicle or the button on the key fob. In addition to ensuring proper PRG system operation, the new logic also optimizes the PRG communication function.
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the...
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battery sensor assembly from the battery post (and / or negative battery cable from the battery sensor assembly).
This bulletin announces availability of a new DMS control module designed to address a small number of inquiries...
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regarding DTCs B112C and/or B112E.
This Service Information Bulletin provides a procedure to reset the headlight leveler system.
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After an affected vehicle is transported on a flatbed or other type of carrier, the headlight beam adjustment may become either too high or too low. During normal operation, system sensors measure inclination of the road surface in comparison to the vehicle and adjust the headlight beams accordingly. When moving the vehicle with the ignition off (typically during transport), the next time the ignition is ON, the system may adjust the headlights to the wrong height. Although the system will automatically adjust the headlights to the proper height after driving, the reset procedure below can be performed when necessary to eliminate the delay time needed for the system to readjust on its own.
"This bulletin announces reprogramming files to optimize the DMS control module and address a small number of inquiries...
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regarding DTCs B112C and/or B112E. In some cases, when multiple functions are processed by the DMS control module at the same time, a task error may occur and cause the systems indicator lamp to illuminate yellow (as opposed to green during normal system operation)."
This bulletin announces a design change made to the air conditioners pressure sensor to address customer concerns of...
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the system blowing warm or not blowing cold air. In some cases, preliminary diagnosis may find codes B14A3, B14A4, B14EF or B14EE present. Review of actual system pressures using a manifold gauge set and comparing against values seen using the Subaru Select Monitor (SSM) may show the SSM readings much lower than the actual readings. These are all indications of a possible pressure sensor concern.
This bulletin announces a design change made to the PRG control module.
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This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicle or the button on the key fob. This condition is also accompanied by three short beeps. Logic changes have been incorporated into the new module to ensure proper operation of the PRG system.
This bulletin announces a design change made to the PRG control module.
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This change is in response to a limited number of customer concerns regarding the rear gate not opening when operating the gate switch or dashboard switch on the vehicle or the button on the key fob. This condition is also accompanied by three short beeps. Logic changes have been incorporated into the new module to ensure proper operation of the PRG system.
This bulletin announces a change made to the PRG control module.
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This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses that an object is caught in the PRG and engages the system?s reverse (safety) function. The new PRG control modules contain improved operating logic to correct this condition.
This bulletin provides a procedure to address a rattling -type sound heard coming from the front door(s).
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In some cases, the plastic sensor plate mounted to the inner door panel may rattle against the steel structure.
This bulletin announces reprogramming files to optimize the DMS control module and address a small number of inquiries...
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regarding DTCs B112C and/or B112E. Insome cases, when multiple functions are processed by the DMS control module at the same time, a task error may occur and cause the system?s indicator lamp to illuminate yellow (as opposed to green during normal system is operation).
This Service Information bulletin serves a quick reminder to always perform the Clear Memory function of the Airbag...
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system using the Subaru Select Monitor 4 after replacement of any airbag system sensor. Failure to do so will most likely result in the sensor-related DTC(s) remaining in memory, Airbag warning light illumination and possible unnecessary component replacement. Clearing DTCs after a repair then confirming codes do not return is the most effective method of verifying a proper repair and should always be performed.
This bulletin announces a change made to the PRG control module.
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This change is in response to a limited number of customer concerns regarding the PRG reversing direction before reaching the fully open position. The control module senses that an object is caught in the PRG and engages the system?s reverse (safety) function. The new PRG control modules contain improved operating logic to correct this condition.
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the...
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battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly).
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and/or 204 may occur...
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preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.
This Service Information Bulletin provides helpful tips and precautions to use whenever removing or installing the...
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battery sensor assembly from the battery post (and/or negative battery cable from the battery sensor assembly).
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully. These codes both relate to the multi-stage CommCheck process which introduces the Data Communications Module (DCM) to the AT&T cellular network the Telematics system operates on. The Telematics Service Provider (TSP) cannot communicate with the vehicle (DCM) until the CommCheck completes successfully.
Pre-Delivery & Maintenance
57 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear...
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Gate (PRG) systems.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
In the interest of customer satisfaction, Subaru of America, Inc.
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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear...
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Gate (PRG) systems.
This Service Information Bulletin announces the repair procedure developed to address rattle-type sounds heard from the...
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left and/or right B-Pillar area.
In the interest of customer satisfaction, Subaru of America, Inc.
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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational...
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concerns of the Gen 2 Telematics systems remote access features.
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the...
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use of OBD-II port connected devices.
In the interest of customer satisfaction, Subaru of America, Inc.
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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.
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Standby Current).
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during...
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Subaru Select Monitor (SSM) diagnosis of the DMS.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals.
IMPORTANT: This bulletin has been replaced by TSB 07-155-19R which includes all the latest service and parts ordering...
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information.
Special Service Tools Cross Reference List.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
The intent of this Service Information Bulletin is to provide Technicians and staff members who interact with the...
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Telematics system insight to help address questions regarding opeation of the WiFi Hotspot feature.
This Service Information Bulletin has been developed for use as a quick reference tool aid in diagnosing operational...
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concerns of the Gen 2 Telematics system's remote access features.
This Service information bulletin provides Telematics system/generation applicability.
This service information bulletin provides insight in response to both customer and retailer feedback resulting from the...
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use of OBD-II port connected devises.
This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's...
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Driver Monitoring System (DMS) settings when servicing the vehicle.
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR...
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COMMUNICATION ERROR on the models listed.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
Subaru Service and Technical Support Line Newsletter.
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(QMR of the Month)
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis.
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the...
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use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
This Service Information bulletin provides helpful tips to use when removing or reinstalling the EyeSight camera cover.
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Improper removal / installation practices can damage the camera cover and also have a negative effect on the operation of the system, cause a rattling condition to develop, or both.
Subaru Service and Technical Support Line Newletter.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
Body & Paint
35 bulletins"This bulletin announces the service procedures to be followed when encountering instances of water intrusion from the sunroof area for models listed.
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"
This bulletin provides information on paint codes for vehicles in the 2026 line up.
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the...
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bottom of the rear gate inner trim panel.
This announcement is in regard to the warranty extension initiated for windshields for the models listed.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first).
This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty...
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extension for original equipment Subaru windshields experiencing a qualifying crack.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...
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adjustment/calibration of the EyeSight system after body repair procedures have been performed.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
This bulletin announces design change to the outer door weatherstrips for the front and rear doors.
This Bulletin announces additional cautions being added to the Owners Manual and Service Manual regarding the operation...
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of door locks.
This bulletin announces a design change made to the power window main switches used in the models listed.
This bulletin announces the shape design change made to the roof molding fasteners to help prevent any deformation of...
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the molding.
This bulletin announces the design change made to the side cowl panels.
This bulletin announces the design change to the front window channel running channel seals.
This bulletin announces the design changes made to the A-pillar trim panels and their associated retaining (tether)...
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clips.
This bulletin announces design changes made to the trim cover for the PRG control switches located on the bottom of the...
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rear gate inner trim panel.
This bulletin announces a design change made to the front hood lock (latch) assembly.
This bulletin announces a design change made to the power window main switches.
This bulletin announces a design change made to the power window main switches.
This bulletin provides details regarding the cause of a whining-type sound customers may have concern about when...
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operating their power door locks (lock and/or unlock).
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the...
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bottom of the rear gate inner trim panel.
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the...
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bottom of the rear gate inner trim panel.
This bulletin announces a design change made to the power window main switches used in the models listed.
This bulletin announces a design change made to the rubber protector located between the top edge of the rear gate garnish and the glass.
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The change was made in reponse to a number of concerns regarding vertical brownish-colored stains appearing on the rear gate panel below the garnish and / or the license plate.
This bulletin provides a procedure for addressing a rattling sound caused by the sunroof deflector contacting the sunroof rail assembly.
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This sound may be heard while closing an outside door when all the windows are closed.
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear...
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Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific input (button press) from the operator.
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish...
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peeling.
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish...
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peeling.
"This bulletin provides a procedure to address a limited number of customer concerns regarding light seen leaking past the combination meter visor.
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A small gap can develop between the instrument panel (IP) and the combination meter visor as a result of slight dimensional differences in these parts. When the gap occurs, light may be seen leaking through the gap."
This bulletin announces availability of a new hood lock release cable to address concerns of the front hood lock not...
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releasing when the release lever is pulled. The new inner cable diameter has been increased and the shape of the cable end has been changed to improve engagement between the release cable end and the lock release mechanism. Latching of the hood is not affected by this change.
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above.
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The design changes provide the bolt with an increased durability against rust.
This Service Information bulletin announces a design change to the cowl panel.
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The change was made to the shape of the part which will eliminate a gap between the cowl panel and the windshield in the lower corner area as shown in the photo below. The gap may develop during expansion and contraction of the plastic cowl panel material as a result of temperature changes.
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...
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retention and prevent water intrusion into the converter case.
Transmission
31 bulletinsIn the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the new car powertrain limited warranty for the CVT for certain 2019-2020MY vehicles.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a...
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high-pitched sound coming from the transmission extension housing area.
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...
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certain CVT solenoid related DTCs as listed.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions.
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged chain slip condition on the TR580 and TR690 model CVT transmissions.
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip...
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condition on the TR580 and TR690 model CVT transmissions.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
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related DTCs.
This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM) used in...
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the TR580 and TR690 CVT.
This bulletin announces a design change to the leather transmission selector lever grip.
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The change will address a small number of concerns regarding stickiness and / or roughness felt on a portion (Panel A shown in the illustration below) of the grip surface. The new part also enhances parts commonality among models.
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the...
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spring-type clamps used to secure them.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
This bulletin announces availability of a new CVT electric oil pump developed to address DTC P173B: ELECTRIC FLUID PUMP (CVT) PERFORMANCE.
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The related customer concern describes the Auto Start Stop warning lamp flashing and the system becoming inoperative under certain circumstances. When Auto Start/Stop is inoperative, the vehicle operates like a traditional vehicle not equipped with this feature. The new pumps contain revised judgement logic to eliminate false illumination of the warning lamp.
Subaru of America, Inc.
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is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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is recalling certain 2019 model year Forester and Crosstrek vehicles to inspect and, if necessary, replace the power steering gear box. A total of 10,417 U.S. vehicles will be affected by this recall.
Fuel System
18 bulletinsThis bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...
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Rail/System Pressure Too Low Bank 1).
The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...
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Rail/System Pressure Too Low Bank 1).
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
"In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years."
Denso low pressure fuel pump warranty extension.
"The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
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"
This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the...
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automatic door lock (auto-lock / unlock) feature.
This bulletin announces a design change made to the evaporator core insulation.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) opertation of the...
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automatic door lock (auto-lock/unlock) feature.
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the...
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automatic door lock (auto-lock / unlock) feature.
This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound...
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coming from the fuel tank area.
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the...
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automatic door lock (auto-lock / unlock) feature.
This bulletin announces availability of reprogramming files to optimize the Body Integrated Unit (BIU) operation of the...
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automatic door lock (auto-lock / unlock) feature. Currently, when the vehicle is locked by the auto-lock feature, if any door other than the drivers door is unlocked manually before the drivers door is unlocked, the auto-unlock operation is cancelled. The new logic keeps the auto-unlock operation from being cancelled regardless of which door is opened first.
Suspension
13 bulletinsThis bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces design changes made to the rear axle hubs.
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These changes have been implemented to reduce cases water intrusion further leading to harmonic, humming, and grinding type sounds heard from the axle hub while driving.
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center...
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retaining nut area of the front strut mounts.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
Subaru of America, Inc.
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(Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts.
Subaru of America, Inc.
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(Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts.
Subaru of America, Inc.
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(Subaru) is recalling certain 2019 model year Forester and 2018-2019 model year Crosstrek vehicles to inspect and, if necessary, correct the condition of the rear stabilizer bracket bolts.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
Air Bags & Safety
11 bulletinsThis bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin announces a countermeasure made to the rear outer seat belt assemblies.
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The change was made in response to customer concerns of the seat belts not retracting smoothly.
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or...
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Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
Software & Calibration
10 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files.
This bulletin announces the availability of NEW reprogramming files to correct DTC P0128.
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when...
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they appear in memory all at the same time as a group.
This bulletin announces availability of DMS reprogramming files to address DTCs B112C and / or B112E when they appear in...
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memory.
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination...
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meter assembly.
IMPORTANT: This Service Information Bulletin has been removed following Software Version 6 release to the field.
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Please refer to TSb 15-211-17R for Gen 3.0 and TSB 15-236-18R for Gen 3.1 the update on this condition.
Immediately discontinue the use of latest 2019 MY Gen 3.1 Harman Software update.
Lighting
8 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
This bulletin announces the design changes to the headlights.
Puddle Light Recall
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This bulletin announces 2 design changes to the EyeSight camera cover to prevent a rattling sound heard while driving.
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The changes involve the inside support ribbing near the front, center and a slight revision to the size of the bottom camera lens openings. Comparison images are provided below.
HVAC & Climate
7 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small...
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number of customer concerns regarding an excessive sound heard when the system is OFF.
This bulletin announces availability of a new variable displacement type A/C compressor designed to address a small...
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number of customer concerns regarding an excessive sound heard when the system is OFF.
Tires & Wheels
6 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This bulletin announces a change made to the wheel lug nuts.
This Service Information Bulletin announces a change made to the wheel lug nuts.
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the...
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applicable models listed.
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational...
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concerns of the Gen 2 Telematics system?s remote access features on all 2019 vehicles with Gen 2 Telematics. It is STRONGLY suggested both Technicians and Service Advisors read through this material carefully and in its entirety as the intent of this tool is to help Service Department staff enhance Customer Satisfaction, save valuable time and in some cases, reduce unnecessary component replacements.
Brakes
6 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
Due to incomplete repair instructions previously provided in the WQK-47 recall bulletin, the WQQ-52 recall will involve...
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applying additional anti-corrosion material to the four-way (2-2 way) joint connector area of the brake line system on Forester, Impreza, WRX, and STI vehicles previously repaired under the WQK-47 (14V-311) brake line corrosion recall prior to the December 23, 2014 WQK-47 recall bulletin revision. The revisions to the bulletin are for part number changes.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This bulletin announces the availability of new Vehicle Dynamics Control (VDC) reprogramming files.
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In rare cases the EyeSight system may receive inaccurate brake line pressure data from the VDC causing DTC B280B (VDC Brake Fluid Pressure) to be set.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
Hybrid & EV
4 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
This bulletin is being released as guidance for proper testing and charging of vehicle batteries.
Steering
3 bulletinsThis bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a...
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clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
This bulletin announces the design change made to the front drive axle shaft assemblies to address cases of a...
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clicking/cracking-type sound heard when driving with the steering wheel in the fully locked (left or right) position.
This bulletin announces the design change made to the leather wrapped steering wheels.