2017 Subaru Forester TSBs
422 Technical Service Bulletins across 17 categories
Categories
Engine
81 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin announces a design change made to the CVT Control Valve Body.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a new voluntary emissions recall for certain 2017 model year WRX and Forester vehicles equipped with a 2.0L turbo engine.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a new voluntary emissions recall for certain 2017 model year WRX and Forester vehicles equipped with a 2.0L turbo engine.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a new voluntary emissions recall for certain 2017 model year WRX and Forester vehicles equipped with a 2.0L turbo engine.
Subaru of America, Inc.
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(Subaru) is initiating a new voluntary emissions recall for certain 2017 model year WRX and Forester vehicles equipped with a 2.0L turbo engine.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This thermo control valve video contains information on the replacement of thermo control valve.
This bulletin addresses rare cases of engine surg or jolting when the operator releases the accelerator from...
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half-throttle.
This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to...
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address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the availability of Engine Control Module (ECM) reprograming files to correct DTC P015A and/or...
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P015B.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier, and/or upper oil pan.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces availability of new master cylinder application shaft seals.
Subaru of America, Inc.
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(Subaru) is initiating a service campaign for certain 2015-2018 Forester 2.0L Turbo and 2016-2018 WRX models which may experience a loosening of the front exhaust pipe nuts.
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on...
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Forester Turbo and applicable WRX models.
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
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The new logic will address isolated concerns of a hard start condition occurring in cold weather (+10 degrees Fahrenheit or lower) and / or high-altitude areas. When this scenario occurs, the A/F learning control values move toward lean.
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
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These new files address concerns of the check engine light coming on and setting a DTC P0400: EGR A FLOW. The DTC can set if the ECM tests the EGR system when ambient / intake air temperatures are below freezing.
This Service Information Bulletin addresses inquiries regarding the labels applied to the tumble generator valve (TGV)...
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motors used on certain replacement intake manifold assemblies.
This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns...
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of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.
Subaru of America, Inc.
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(Subaru) is initiating a service campaign for certain 2015-2018 Forester 2.0L Turbo and 2016-2018 WRX models which may experience a loosening of the front exhaust pipe nuts. On certain affected vehicles, the six (6) front exhaust pipe (EPF) nuts at the cylinder heads may not have been tightened sufficiently due to variations in production. As a result, these nuts may become loose during use and cause exhaust leakage. A leak occurring at the front exhaust pipe may result in deterioration of emission performance. As a result, affected vehicle may fail to meet emission levels certified by the EPA and/or California ARB.
Subaru of America, Inc.
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(Subaru) is initiating a service campaign/ voluntary emissions recall for certain 2015-2018 Forester 2.0L Turbo and 2016-2018 WRX models which may experience a loosening of the fornt exhaust pip nuts.
This bulletin announces a design change made to the front door glass run channels.
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Water can enter the run channels and cause a stick-slip (judder) condition to occur as the door glass opens and closes. The judder is transferred through the window regulator mechanism in the form of mechanical resistance to the electric window motor. On models equipped with the Auto-up and Auto-down feature, if the level of this resistance increases enough, the auto-reversing (anti-entrapment) feature can activate and cause an inability to close the window.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. There are five areas that should be closely inspected if an oil leak is reported by the customer: 1. The 6mm tapped hole casting boss area in the left-hand camshaft cap 2. The sealing surfaces between either the left or right-hand camshaft cap and camshaft carrier 3. The sealing surfaces between the cylinder head and camshaft carrier 4. The sealing surface between the upper oil pan and the engine block 5. The sealing surfaces of the front timing chain cover
This bulletin announces availability of a new Engine Control Module (ECM) for the models listed above designed to...
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address DTC P2610: ECM/PCM ENGINE OFF TIMER PERFORMANCE. Under certain RARE conditions, an electrostatic surge may influence the ECMs internal timer used after the engine is turned off and store a DTC P2610 in memory. Hardware in the ECM has been changed to eliminate any impact from electrostatic surges.
This bulletin announces availability of a new Engine Control Module (ECM) for the models listed above designed to...
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address DTC P2610: ECM/PCM ENGINE OFF TIMER PERFORMANCE. Under certain RARE conditions, an electrostatic surge may influence the ECMs internal timer used after the engine is turned off and store a DTC P2610 in memory. Hardware in the ECM has been changed to eliminate any impact from electrostatic surges.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This Service Information bulletin announces a design change made to the TGV assemblies used on the Forester Turbo models and WRXs listed above.
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Condensation resulting from EGR system operation may enter the area between the TGV shaft and bearing. Over time, corrosion can develop and impede movement of the TGV shaft and cause any of the DTCs P2004, 2005, 2006 and /or P2007 to set. The material of the TGV shaft has been changed to stainless steel to optimize corrosion resistance.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
This bulletin announces the availability of reprogramming files to optimize the ECM.
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These new files will address customer concerns of: ? Spark knock (ping) during high intake air temperature operation ? Surge on acceleration due to phantom knock detection ? Check Engine light illumination resulting from DTC P113A and / or P0137 being stored in the ECM memory.
The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine.
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The new springs have different color paint marks to help identify their application.
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...
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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
This bulletin provides helpful tips to simplify the diagnosis of sound concerns originating in the electronic power...
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steering (EPS) gearbox (steering rack) assembly. If a vehicle presents with a ?rattling?, ?knocking? or possibly a ?clanging? type sound coming from the steering rack and / or a vibration felt through the steering wheel, use the flow chart below to help make diagnosis of the concern easier.
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...
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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
This Service Information bulletin provides helpful tips to simplify the diagnosis of sound concerns originating in the...
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electronic power steering (EPS) gearbox (steering rack) assembly. If a vehicle presents with a ?rattling?, ?knocking? or possibly a ?clanging? type sound coming from the steering rack and / or a vibration felt through the steering wheel, use the flow chart below to help make diagnosis of the concern easier.
TURBO MODELS ONLY. This bulletin announces availability of new parts to address a limited number of reports involving...
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an engine vibration felt when at idle after the engine is up to operating temperature. In some cases, the above engine misfire DTCs may also result causing the Check Engine light to illuminate in error.
2.0L Turbor Models only.
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This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333.
2.0L Turbo Models only.
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This bulletin announces availability of a special turbocharger air intake duct designed to prevent EXTREMELY RARE occurrence of ice formation from condensation in the duct?s PCV system passages.
2.0L Turbor Models only.
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This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333.
2.0L Turbo Models only.
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This bulletin announces availability of a special turbocharger air intake duct designed to prevent EXTREMELY RARE occurrences of ice formation from condensation in the duct?s PCV system passages.
On Forester Turbo and applicable WRX models, after re-connecting the battery, if the ignition switch is turned back...
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?ON? within one minute after the first time the ignition is turned ?OFF?, it becomes possible for the CEL to illuminate storing DTC P0606 in memory. The code will not occur immediately, but may occur after a period of time depending upon how the vehicle is operated
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer...
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concerns: ? Check Engine light coming on (with DTC P05A0 stored in memory). ? Potential battery discharge (dead battery) after repeated periods of short-trip driving. ? A high (or ?hanging?) engine RPM after depressing the clutch pedal (Forester only).
NON-TURBO MODELS - Subaru of America, Inc.
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(Subaru) has determined that certain 2017 model year Forester normally aspirated vehicles equipped with CVT transmissions will require additional CVT fluid. The CVT fluid (CVTFII) in affected vehicles was not filled to the proper specified level at the factory. The condition could cause a noticeable air vacuum noise or possibly even chain slip under high levels of shock load depending upon driving conditions (i.e. rapid acceleration or hill climbing).
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on...
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Forester Turbo and applicable WRX models. The engine management system is equipped with a back-up memory. When disconnecting the battery cables, this back-up memory is cleared. On Forester Turbo and applicable WRX models, after re-connecting the battery, if the ignition switch is turned back ?ON? within one minute after the first time the ignition is turned ?OFF?, it becomes possible for the CEL to illuminate storing DTC P0606 in memory. The code will not occur immediately, but may occur after a period of time depending upon how the vehicle is operated.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
Turbo models only. This bulletin announces the availability of reprogramming files to optimize the ECM.
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These new files will address customer concerns of: ? Spark knock (ping) during high intake air temperature operation ? Surge on acceleration due to phantom knock detection ? Check Engine light illumination resulting from DTC P2270 and / or DTC P2270 and / or P0137 being stored in the ECM memory.
This bulletin announces the availability of reprogramming files to optimize the ECM.
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These new files will address customer concerns of Check Engine light illumination resulting from DTC P013F or P014B* being stored in the ECM memory. *DTC P014B is applicable to 3.6L models only.
(non-Turbo) with CVT.
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Subaru of America, Inc. (Subaru) is initiating a Service Campaign for certain 2017 model year Forester normally aspirated vehicles with CVT transmissions. Subaru has determined vehicles affected by this Service Program require additional CVT fluid. The CVT fluid (CVTFII) in affected vehicles was not filled to the proper specified level at the factory. The condition could cause a noticeable air vacuum noise or possibly even chain slip under high levels of shock load depending upon driving conditions (i.e. rapid acceleration or hill climbing). Extended driving under this low-fill condition is not recommended.
This announcement supersedes the announcement previously posted August 30, 2016.
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In the interest of customer satisfaction, Subaru of America, Inc. is initiating a service program for certain 2017 model year Forester non?Turbo vehicles with CVT. Description: The CVT fluid in affected vehicles was not filled to the proper specified level at the factory. The condition could cause a noticeable air vacuum noise or possibly even chain slip under high levels of shock load depending upon driving conditions (i.e. rapid acceleration or hill climbing). Extended driving under this low?fill condition is not recommended.
Non-Turbo with CVT Models only.
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Subaru of America, Inc. (Subaru) is initiating a Service Campaign for certain 2017 model year Forester normally aspirated vehicles with CVT transmissions. Subaru has determined vehicles affected by this Service Program require additional CVT fluid. The CVT fluid (CVTFII) in affected vehicles was not filled to the proper specified level at the factory. The condition could cause a noticeable air vacuum noise or possibly even chain slip under high levels of shock load depending upon driving conditions (i.e. rapid acceleration or hill climbing). Extended driving under this low-fill condition is not recommended.
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer...
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concerns: * Check Engine light coming on (with DTC P05A0 stored in memory). * Potential battery discharge (dead battery) after repeated periods of short-trip driving. * A high (or "hanging") engine RPM after depressing the clutch pedal (Forester only).
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer...
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concerns: * Engine RPM surge on light acceleration caused by improper EGR operation * Potential battery discharge (dead battery) after repeated periods of short-trip driving.
This bulletin announces the availability of reprogramming files to optimize the ECM and address the following customer...
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concerns: * Check Engine light coming on (with DTC P05A0 stored in memory). * Potential battery discharge (dead battery) after repeated periods of short-trip driving. * A high (or "hanging") engine RPM after depressing the clutch pedal (Forester only).
This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address...
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customer concerns of a slipping belt (squeal or chirping) sound.
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.
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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.
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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.
Electrical
59 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles...
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equipped with Gen 1 Data Control Modules.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This bulletin announces the procedures required to reprogram the DCM (Data Communication Module) in Gen1 Subaru vehicles...
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in response to the 3G network sunsetting.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles...
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equipped with Gen 1 Data Control Modules.
This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.
Due to limited part supply, the availability of the passenger front seat cushion may not satisfy demand.
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To reduce extended downtime for the customer, this bulletin announces the diagnostic and repair procedures to be used when DTC B1760 (Occupant Detection Sensor Mat). The use of WUM-98 sensor harness kit should be used in place of the cushion assembly.
Subaru has extended the Data Communication Module (DCM) warranty from 3 years 36,000mi to 8 years or 100,000mi.
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In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network.
This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).
This announcement provides information in regard to the extension of the basic new car limited warranty for the...
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Telematics Data Communication Module (DCM). This coverage will apply to the vehicles listed for vehicles sold or leased in the United States.
Subaru of America, Inc.
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(Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.
This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru...
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vehicles due to sunsetting of the 3G network.
This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles...
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equipped with Gen 1 Data Control Modules.
Event Data Recorder (EDR) Function of Airbag Module
Event Data Recorder (EDR) Function of Airbag Module
Subaru Battery Drain Product Liability Litigation.
Subaru Battery Drain Product Liability Litigation.
Subaru Battery Drain Product Liability Litigation.
Battery Class Action Settlement Updates.
Battery Class Action Settlement Resources.
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(2)
Battery Drain Class Action Settlement- Warranty Extension Training.
Announcement to Subaru Retailers regarding the preliminary settlement in a class action lawsuit regarding battery drain...
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in certain Subaru vehicles.
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which...
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are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...
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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK...
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Telematics Data Communication Module (DCM) along with a new claim submission requirement.
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
This Service Information bulletin provides a procedure to use when installing a SOA821B200 replacement battery in a 2015MY WRX (2.0L).
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The sensor located on the battery ground terminal interferes with the battery vent cap used on the replacement battery.
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DMC).
This service information bulletin provides important information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal...
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and/or installation practices.
Subaru of America, Inc.
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(Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
Avaiability of 64084SG23A- WUM-98 Sensor Harness kit has stabilized and sufficient quantities are currently available to...
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complete all remaining repairs for this recall.
The available inventory update for the WUM-98 harness
Harness inventory (Part# 64084SG23A) is now available and must be ordered through PRIME -- Retailer order levels are on...
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Subarunet under Recalls & Campaigns. If available, seat cushions can continue to be ordered and used to satisfy the recall as well.
Subaru of America, Inc.
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(Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
WUM-98 Harness (Recall) parts.
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Harness inventory (Part# 64084SG23A) is now available and must be ordered through PRIME-- Retailer order levels are on Subarnet under Recalls & Campaigns. If available, seat cushions can continue to be ordered and used to satisty the recall as well.
Customer concern claim submission for WUM-98 prior to supply of harness (recall) parts.
Subaru of America, Inc.
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(Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
Subaru of America Inc..
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(Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 365,515 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 366,282 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling certain 2015-2018 model year Forester vehicles to replace the passenger-side front airbag Occupant Detection System (ODS) harness. A total of 355,151 U.S. vehicles will be affected by this recall.
This Service Information bulletin provides a revised Step to follow when diagnosing a DTC B2513- LATCH CONDITION FAILURE.
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The number of wiring checks found in Step 9 has been reduced from six to three as shown in the illustration below. The Service Manual will be updated with these revisions in the near future.
This bulletin announces reprogramming file availability to optimize the ECM and address isolated customer concerns of hesitation on acceleration.
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The new logic provides enhanced ignition timing control during Exhaust Gas Recirculation (EGR) operation.
This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above.
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These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur and a DTC C2532 may be stored.
This bulletin provides potential source locations and procedures to help isolate areas of the vehicle which may be...
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generating popping, clicking or creaking sounds when the body is in a ?twisting? condition. This can occur while driving on rough, irregular or uneven road surfaces or even during lowspeed maneuvers such as pulling into or backing out of a driveway. Production information and field reports received indicate where multiple layers of the vehicle?s body structure are spot-welded together, primarily in the ?D?-pillar and rear gate opening areas, a ?stick-slip? condition can occur between the layers and cause these types of sounds to occur. Service information has been released previously describing similar conditions which involved accessing and then punching or separating the layers of metal and applying a lubricant to prevent recurrence. Those same techniques may also provide good results on these vehicles too but, in some cases, a Body Shop repair may be required.
This Service Information Bulletin provides a revised troubleshooting procedure and tips to follow when diagnosing a DTC...
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B1650- ?Occupant Classification System Malfunction?. This DTC may also be accompanied by B1760, B1761, B1771 or B1795 as found in the Occupant Detection control module. The new procedure is designed to help avoid unnecessary part (seat cushion assembly) replacements.
This Service Information Bulletin provides a revised troubleshooting procedure and tips to follow when diagnosing a DTC...
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B1650-?Occupant Classification System Malfunction?. This DTC may also be accompanied by B1760, B1761, B1771 or B1795 as found in the Occupant Detection control module. The new procedure is designed to help avoid unnecessary part (seat cushion assembly) replacements.
This Service Information bulletin announces a running change made to the Steering Angle Sensor.
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The (new) -style originally used on Legacy and Outback has been adapted.
This Service Information Bulletin provides a revised troubleshooting procedure and tips to follow when diagnosing a DTC...
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B1650- ?Occupant Classification System Malfunction?. This DTC may also be accompanied by B1760, B1761, B1771 or B1795 as found in the Occupant Detection control module. The new procedure is designed to help avoid unnecessary part (seat cushion assembly) replacements.
This Service Information bulletin provides a procedure for diagnosis of Occupant Detection System (ODS) DTC B1760-...
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Sensor Mat Abnormal and/or B1650- Occupant Classification System Malfunction. This information replaces the current procedure until the Service Manual is updated in the near future. DTC B1760 and/or B1650 may set if liquid inadvertently spilled onto the seat cushion (or rain water entering from a window left open) penetrates the upholstery and reaches the sensor mat. These DTCs can also set under high humidity conditions.
Models with Manual HVAC Systems only.
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This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.
This bulletin announces availability of ECM reprogramming files designed to optimize the ECM for improving HVAC blower fan speed control.
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There have been a limited number of cases with reports describing the blower fan speed fluctuating / changing without input from the customer when the blower is set to maximum speed.
ONLY 2016-2017MY: Those Models equipped with STARLINK Telematics.
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Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions. * The DCM may be off the network due to vehicle storage or other network factors. * The DCM may be lacking power or ground due to some body side electrical concern. * The DCM may have an internal failure.
This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the...
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sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.
Pre-Delivery & Maintenance
48 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
T16 Warranty Extension (15-317-24R) Frequently Asked Questions.
In the interest of customer satisfaction, Subaru of America, Inc.
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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
In the interest of customer satisfaction, Subaru of America, Inc.
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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
In the interest of customer satisfaction, Subaru of America, Inc.
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is extending the New Car Basic Warranty coverage for the 12 Volt batteries used in the above listed models and model years beyond the original three (3) years or thirty six thousand miles (36,000), whichever comes first.
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin announces a warranty extension information regarding 12 Volt vehicle batteries.
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty for the rear gate stays on the listed models and model years.
We recently informed retailers and customers of an extension to the New Vehicle Limited Warranty for 2014-2018 Forester...
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Rear Gate Stays.
This bulletin provides a description of current changes to Service Manuals.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty for the rear gate stays on the listed models and model years. This will apply to Forester models with or without the power rear gate (PRG).
Special Service Tools Cross Reference List.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
This Service information bulletin provides Telematics system/generation applicability.
This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR...
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COMMUNICATION ERROR on the models listed.
This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
To assist with customer inquiries regarding the ODS recall, please use the attached list of answers to questions you can...
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expect in the coming days.
To support our retailers partners currently stocking certain 2015-2018MY pre-owned Subaru Forester vehicle affected by...
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the WUM-98 ODS recall announced on October 8, 2019, Subaru of America, Inc. (SOA) is pleased to provide financial assistance during the time repairs are unavailable.
Subaru Service and Technical Support Line Newletter.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for replacement of a defective unit from the manufacturer.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. CONTENTS Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for replacement of a defective unit from the manufacturer.
Infotainment
43 bulletinsThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...
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equipped with F10 7 Navigation and 7 Display Audio head units.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
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may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems.
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above...
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equipped with F10 7 Navigation and 7 Display Audio head units.
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...
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equipped with F10 7 Navigation and 7 Display Audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...
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feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
This service information bulletin announces availability of an enhancenment to the Gracenote database included in the...
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vehicles listed equipped with F10 7" Navigation and 7" display audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving an F10 Navigation and Display Audio units with 7' display.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
"This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM."
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...
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play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving Gen 2 F10 Navigation and Display Audio units with 7 display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in.
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Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10...
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Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.
ONLY MODELS with AVN Navigation or Display Audio system.
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This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
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may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
Subject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have...
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been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use and delete them immediately
TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.
Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY.
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This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic to address the following concerns: ? Mirrorlink 1.1 updates ? Enable Mute function for Navigation guidance ? Incomplete display of intersection names in combination meter ? Increased accuracy of the XM Traffic information displayed ? Intermittent delay (approximately 1 minute) in display of map information after initial start-up of Navigation function (2015MY Legacy and Outback only).
This bulletin announces a design change to the front speaker grille.
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The new grilles have increased retention capabilities to address customer concerns of a loose fit.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving "Gen 2" F10 Navigation and Display Audio units with 7" display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic to address the following concerns: * Mirrorlink 1.1 updates * Enable Mute function for Navigation guidance * Incomplete display of intersection names in combination meter * Increased accuracy of the XM Traffic information displayed * Intermittent delay (approximately 1 minute) in display of map information after initial start-up of Navigation function (2015MY Legacy and Outback only).
Transmission
39 bulletinsThis bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a...
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high-pitched sound coming from the transmission extension housing area.
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...
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certain CVT solenoid related DTCs as listed.
This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of...
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not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
(Subaru Retailers) As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.
(Owner Letter) As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an...
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extension to the Basic New Car Limited Warranty for your vehicles CVT Parking Brake Switch.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.
As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an extension to the...
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Basic New Car Limited Warranty for your vehicles Electronic Power Steering Gear Box Assembly.
As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Power Steering Gear Box Assembly for certain 2012-2018 MY vehicles.
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
Vehicles equipped with manual transmission and push-button start will follow DCM replacement procedure as outlined in...
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TSB 15-279-21: Gen1 Telematics DCM Replacement for 3G Sunset which is applicable to manual transmission vehicles with push-button start ONLY.
Subaru of America, Inc.
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(Subaru) is initiating a Service Campaign for certain 2017 model year Forester normally aspirated vehicles with CVT transmissions. Subaru has determined vehicles affected by this Service Program require additional CVT fluid.
This bulletin announces a design change to the clutch release bearing.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
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related DTCs.
The CVT fluid in affected vehicles was not filled to the proper specified level at the factory.
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The condition could cause a noticeable air vacuum noise or possibly even chain slip under high levels of shock load depending upon driving conditions (i.e. rapid acceleration or hill climbing). Extended driving under this low-fill condition is not recommended.
This service information bulletin announces a design change to the clutch release bearing used on the models listed.
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address...
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isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering...
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-type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified a likely source of the seepage to be the sealant used on the CVT?s oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
This Service Information bulletin provides details about revised CVT select lever (shifter) components.
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The shape of the lock plate and output of the shift lock solenoid have been changed.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.
This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a...
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VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
Only Models Equipped with TR690 CVT only.
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This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
Other
38 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Oil Filler Cap Gasket Coming Unseated
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
Replacement Key and Immobilizer Info
Diagnosis and Repair for AVCS-Related DTCs
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assembliesd.
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and...
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Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assemblies used on the models listed.
All Models (Vehicle Cleaning- COVID-19Best Practices)
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
"This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. "
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
( 2017-2018MY Impreza - 5 Dr Only)
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
HVAC & Climate
22 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to check and, if necessary, replace the air conditioning condenser assembly in certain 2017 and 2018 model year Forester vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to check and, if necessary, replace the air conditioning condenser assembly in certain 2017 and 2018 model year Forester vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to check and, if necessary, replace the air conditioning condenser assembly in certain 2017 and 2018 model year Forester vehicles.
WRB-21 Forester condenser parts scrapping
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to check and, if necessary, replace the air conditioning condenser assembly in certain 2017 and 2018 model year Forester vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to check and, if necessary, replace the air conditioning condenser assembly in certain 2017 and 2018 model year Forester vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to check and, if necessary, replace the air conditioning condenser assembly in certain 2017 and 2018 model year Forester vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to check and, if necessary, replace the air conditioning condenser assembly in certain 2017 and 2018 model year Forester vehicles.
This bulletin provides a service procedure to address customer concerns of a rattling-type sound\ coming from the...
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defroster vent grille area of the instrument panel (IP) near the base of the windshield.
In the interest of providing continued customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Basic New Car Limited Warranty coverage for the Condenser component of the Air Conditioning system on all 2017 and a limited number of 2018MY Forester model vehicles.
In the interest of providing continued customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the basic New Car Limited Warranty coverage for the Condenser component of the Air Conditioning system on all 2017 and certain 2018 MY Forester model vehicles.
This bulletin provides a diagnostic procedure for a chattering-type sound originating from the a/c compressor assembly.
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In the case where a refrigerant leak is identified as coming from the a/c condenser, the level of refrigerant oil may also drop and cause the internal vanes of the compressor to make a chattering-type sound. A new-style A/C condenser has been established with enhanced corrosion resistance.
This bulletin provides a diagnostic procedure for a chattering-type sound originating from the a/c compressor assembly.
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In the case where a refrigerant leak is identified as coming from the a/c condenser, the level of refrigerant oil may also drop and cause the internal vanes of the compressor to make a chattering-type sound. A new-style A/C condenser has been established with enhanced corrosion resistance.
This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.
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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.
This bulletin outlines design changes made to the Condenser Assembly to help increase productivity during assembly.
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In addition, the new part utilizes materials with increased anti-corrosion performance.
This bulletin announces a change made to the Automatic Climate Control Head Assembly.
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The change will address concerns where the temperature selected for cooling ?feels? warmer to the customer than the temperature displayed. The new programming will adjust the threshold for when cooling occurs to improve the air conditioning system?s cooling effect making it more closely match the customer?s selected temperature.
This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.
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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets
Body & Paint
18 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...
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adjustment/calibration of the EyeSight system after body repair procedures have been performed.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof spoiler.
Various paint manufacturers designate their own stock numbers and coding information although many of the major...
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suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber/supplier for the most updated formula information.
This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome...
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finish peeling.
This bulletin announces availability of new power window switch assemblies.
This bulletin announces availability of a new vacuum hose assembly for the positive crankcase ventilation (PCV) system...
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incorporating improved sealing to prevent potential oil seepage.
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above.
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The design changes provide the bolt with an increased durability against rust.
"This bulletin announces availability of new power window switch assemblies developed to address the following customer...
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concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"
This bulletin announces availability of new power window switch assemblies developed to address the following customer...
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concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches
This Service information bulletin announces a design change made to the Cargo Net ? Rear Replacement Hardware Kit (F551SAG301).
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The new part number is F551SAN010. The change was made to address concerns regarding the ?mushroom? anchors either pulling out of the trim panel and or gapping visibly at the base of the anchor between the black plastic spacer and trim panel.
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...
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retention and prevent water intrusion into the converter case.
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.
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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.
This bulletin describes a design change to the center bracket component of the window regulator assembly.
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The change was made to address customer concerns of the front door glass shuddering while opening or closing. Moisture accumulation in the run channels can cause a stick-slip / vibration condition as the glass goes up and down resulting in the shudder.
Fuel System
18 bulletinsThis announcement is in regard to WRA-25 recalled catalytic converters require additional handling prior to return.
This announcement is to bring attention to the shipping of the essential tool needed to complete the emissions recall.
The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...
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Rail/System Pressure Too Low Bank 1).
Denso low pressure fuel pump warranty extension.
As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the Emissions Warranty for Front Exhaust Pipe Bellows cracks on certain 2017-2018MY Forester vehicles. This will extend coverage under the Emissions Warranty on vehicles sold or leased in the United States.
This bulletin announces Warranty Extension and design changes made to the front exhaust pipe and covers to address the...
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concerns of some customers regarding a rattle-type noise or fluttering sound coming from the undercarriage, during acceleration.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin announces design changes made to the front exhaust pipe covers.
This bulletin announces design changes made to the front exhaust pipe covers.
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The covers have a redesigned shape to provide a more streamlined fit with the previously re-designed front exhaust pipe bellows.
This bulletin announces design changes made to the front exhaust pipe and covers to address the small number of customer...
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concerns regarding a rattle-type noise from the undercarriage during acceleration.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
Update: Owner notification WUK-96 DIT exhaust pipe front (EPF) nut torque service campaign/voluntary emissions recall.
Owner notification WUK-96 DIT exhaust pipe front (EPF) nut torque service campaign/voluntary emission recall.
This Service Information bulletin announces a design change to the exhaust system cover.
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The purpose of the change is to improve parts integration (or ?commonality?) between models.
REVISED. This bulletin announces a design change of the fuel injector used on 2.0L DIT models to prevent water intrusion.
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A new silicone rubber cover has been developed and incorporated into production for this purpose.
This Service Information bulletin provides a guideline to use for placement of required or mandated windshield stickers...
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(inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) features. Examples of these types of stickers include: * Government facility / Military base access stickers * State-mandated Vehicle Safety Inspection and Emission Compliance stickers * Parking Permit Stickers The cameras used by both of these features require a clear, unobstructed "view" through the windshield for their proper operation. The illustration below shows the "Prohibited area" in gray. Any stickers mandated to be placed within the Prohibited area should be placed to the right of the EyeSight stereo camera and HBA camera, outside of the Prohibited area as shown in the illustration below. Viewed from inside the vehicle, the left edge of the sticker must be placed no more than 14 inches (slightly less is preferred as a "cushion" for measuring variation) from the right edge of the windshield as shown in the illustration and indicated by the box outlined in blue. Always consult state and local regulations applicable to windshield sticker placement.
This bulletin announces a design change of the fuel injector used on 2.0L DIT models to prevent water intrusion.
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A new silicone rubber cover has been developed and incorporated into production for this purpose.
Air Bags & Safety
14 bulletinsThis bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or...
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Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
Owner notification WUM-98 Forester Passenger-side Front Airbag ODS Recall.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
Interim Owner Notification WUM-98 Forester Passenger-side Front Airbag ODS Recall.
Parts availabilty for Forester Occupant Detection System (WUM-98).
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Subaru of America, Inc. is pleased to announce immediate availbilty and release of current stock of Forester seat cushions.
Updated- Retailer preowned reimbursement program WUM-98 Forester Occupant Detection System (ODS).
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
Lighting
9 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Puddle Light Recall
Going forward when a customers vehicle is equipped with a DCM that does not have Software version ID...
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DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced.
This bulletin announces availability of a new stop lamp switch for the models listed above equipped with LED - type rear...
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combination lamps.
This Service Information bulletin announces a change made to the lens portion of the fog light assembly.
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The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s warning lamp to illuminate.
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
Models with SRVD Only.
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This bulletin provides revised diagnostic and repair procedures to address DTC B2327 for the Subaru Rear Vehicle Detection (SRVD), Blind-Spot Detection (BSD) and Rear Cross Traffic Alert (RCTA) system on the applicable models listed above. Under very specific (rare) conditions, the radar function of the SRVD system may experience a communication error and cause the SRVD warning lamp to illuminate. In addition, under certain highway driving conditions, an improper signal calculation by the system may cause a Cancel Code B2328 to set which will also cause the SRVD warning lamp to illuminate.
Brakes
9 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
Due to incomplete repair instructions previously provided in the WQK-47 recall bulletin, the WQQ-52 recall will involve...
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applying additional anti-corrosion material to the four-way (2-2 way) joint connector area of the brake line system on Forester, Impreza, WRX, and STI vehicles previously repaired under the WQK-47 (14V-311) brake line corrosion recall prior to the December 23, 2014 WQK-47 recall bulletin revision. The revisions to the bulletin are for part number changes.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
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customer concerns of a squeaking or squealing sound on the models listed above.
This bulletin announces a design change made to the rear wheel / brake backing plates.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
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customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).
NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.
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This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
Software & Calibration
7 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
Gen1 Telematics Reprogramming for 3G Sunset.
Gen1 Telematics Reprogramming for 3G Sunset.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
The corrected update files are now available for download from Subarunet.
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TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.
Suspension
7 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
Steering
4 bulletinsThis bulletin announces availability of a new steering wheel designed to address a possible customer concern of...
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insufficient performance of the heated steering wheel feature on applicable models.
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address...
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customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address...
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customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed.
MODELS WITH EYESIGHT ONLY.
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This bulletin announces availability of a new Electronic Power Steering (EPS) controller to address a very limited number of cases involving DTC B281C "INCOMPATIBLE WITH EYESIGHT (EPS)" in the EyeSight system.
Tires & Wheels
3 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This bulletin announces a change made to the wheel lug nuts.
This Service Information Bulletin announces a change made to the wheel lug nuts.
Hybrid & EV
3 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.