2014 Subaru Forester TSBs
612 Technical Service Bulletins across 17 categories
Categories
Engine
147 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin announces a design change made to the CVT Control Valve Body.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This thermo control valve video contains information on the replacement of thermo control valve.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
Surface Treatment Change To Oil Control Piston Rings
Revised Valve Train Parts to Reduce a Warm Engine Tapping or Sewing Machine type Sound from the Left Cylinder Head
Surface Treatment Change To Oil Control Piston Rings
Remote Engine Start Systems troubleshooting guide
This announcement relates to specific 2014 Forester 2.5 Non?Turbo CVT models which have been identified as having an...
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excess amount of fluid in the CVT transmission.
Reprogramming Files for Spark Knock (Ping)
Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs
Surface Treatment Change To Oil Control Piston Rings
Surface Treatment Change To Oil Control Piston Rings
Surface Treatment Change To Oil Control Piston Rings
Drive Magazine article titled ?Engine Oil, Maintenance and Warnings?
Reprogramming Files for DTC P0606 and Extended Engine Cranking
Surface Treatment Change To Oil Control Piston Rings
Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs
Surface Treatment Change To Oil Control Piston Rings
Surface Treatment Change To Oil Control Piston Rings
Oil Consumption in Certain Subaru Models
Oil Consumption in Certain Subaru Models
Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs
Revised Valve Train Parts to Reduce a Warm Engine Tapping Sound from the Left Cylinder Head
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan.
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier, and/or upper oil pan.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces availability of new master cylinder application shaft seals.
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on...
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Forester Turbo and applicable WRX models.
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
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The new logic will address isolated concerns of a hard start condition occurring in cold weather (+10 degrees Fahrenheit or lower) and / or high-altitude areas. When this scenario occurs, the A/F learning control values move toward lean.
This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns...
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of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.
This bulletin announces a design change made to the front door glass run channels.
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Water can enter the run channels and cause a stick-slip (judder) condition to occur as the door glass opens and closes. The judder is transferred through the window regulator mechanism in the form of mechanical resistance to the electric window motor. On models equipped with the Auto-up and Auto-down feature, if the level of this resistance increases enough, the auto-reversing (anti-entrapment) feature can activate and cause an inability to close the window.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the timing chain cover, front camshaft cap, camshaft carrier and / or upper oil pan. There are five areas that should be closely inspected if an oil leak is reported by the customer: 1. The 6mm tapped hole casting boss area in the left-hand camshaft cap 2. The sealing surfaces between either the left or right-hand camshaft cap and camshaft carrier 3. The sealing surfaces between the cylinder head and camshaft carrier 4. The sealing surface between the upper oil pan and the engine block 5. The sealing surfaces of the front timing chain cover
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This Service Information bulletin announces a design change made to the TGV assemblies used on the Forester Turbo models and WRXs listed above.
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Condensation resulting from EGR system operation may enter the area between the TGV shaft and bearing. Over time, corrosion can develop and impede movement of the TGV shaft and cause any of the DTCs P2004, 2005, 2006 and /or P2007 to set. The material of the TGV shaft has been changed to stainless steel to optimize corrosion resistance.
SUBARU OF AMERICA, INC.
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has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed above, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (PSAN).
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
This bulletin announces the availability of reprogramming files to optimize the ECM.
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These new files will address customer concerns of: ? Spark knock (ping) during high intake air temperature operation ? Surge on acceleration due to phantom knock detection ? Check Engine light illumination resulting from DTC P113A and / or P0137 being stored in the ECM memory.
The purpose of this bulletin is to announce a change to the specification of the valve springs used in the FB engine.
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The new springs have different color paint marks to help identify their application.
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...
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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
This bulletin provides helpful tips to simplify the diagnosis of sound concerns originating in the electronic power...
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steering (EPS) gearbox (steering rack) assembly. If a vehicle presents with a ?rattling?, ?knocking? or possibly a ?clanging? type sound coming from the steering rack and / or a vibration felt through the steering wheel, use the flow chart below to help make diagnosis of the concern easier.
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...
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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
This Service Information bulletin provides helpful tips to simplify the diagnosis of sound concerns originating in the...
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electronic power steering (EPS) gearbox (steering rack) assembly. If a vehicle presents with a ?rattling?, ?knocking? or possibly a ?clanging? type sound coming from the steering rack and / or a vibration felt through the steering wheel, use the flow chart below to help make diagnosis of the concern easier.
A design change was made to the blower motor assembly to address the following customer concerns: ? Blower fan is...
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either inoperative or only operates on high speed. ? Excessive rotational-type sound heard when the fan is operating.
In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...
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Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.
TURBO MODELS ONLY. This bulletin announces availability of new parts to address a limited number of reports involving...
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an engine vibration felt when at idle after the engine is up to operating temperature. In some cases, the above engine misfire DTCs may also result causing the Check Engine light to illuminate in error.
This Service Information bulletin provides revised procedures for inspection and measurement of the cylinder block...
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assembly to determine whether or not replacement is necessary. Read through and understand this information completely before proceeding with any repairs to the cylinder block. All Models with FA and FB Engines, 2011MY and Later.
Oil Consumption Class Action Law Suit Frequently Asked Questions
Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo.
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Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.
2.0L DIT Models. Revised Recall Bulletin.
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Subaru of America, Inc. has determined that vehicles affected by this Service Program require ECM reprogramming. This bulletin includes the service procedure for diagnosis and repair of customer concerns involving engine idle roughness or, in some cases, engine noise and/or damage resulting from spark knock (pre-ignition). The Engine Control Module logic has also been optimized requiring the ECM reprogramming.
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
2.0L Turbor Models only.
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This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333.
2.0L Turbo Models only.
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This bulletin announces availability of a special turbocharger air intake duct designed to prevent EXTREMELY RARE occurrence of ice formation from condensation in the duct?s PCV system passages.
2.0L Turbor Models only.
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This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333.
2.0L Turbo Models only.
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This bulletin announces availability of a special turbocharger air intake duct designed to prevent EXTREMELY RARE occurrences of ice formation from condensation in the duct?s PCV system passages.
Dated 4/29/2016 although posted on 5/2/2016.
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2.0L DI Turbo models only. This bulletin announces the availability of reprogramming files to optimize the ECM. These files will address customer concerns of a slight surging / decrease in engine power condition on light acceleration during high ambient temperatures.
2010-15 Legacy/ Outback 2.5L NA CVT, 2015 Legacy/ Outback 3.6L NA CVT, 2012-15 Impreza 2.0L NA CVT, 2013-15 Crosstrek...
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2.0L NA CVT, 2014-15 Crosstrek Hybrid CVT 2014-15 Forester 2.5L NA CVT 2014-15 Forester 2.0L Turbo CVT 2015 WRX 2.0L Turbo models only. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. For these vehicles, retailers must contact Subaru Claims Helpline prior to claims submission at 1-866-SUBARU2 (1-866-782-2782)
On Forester Turbo and applicable WRX models, after re-connecting the battery, if the ignition switch is turned back...
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?ON? within one minute after the first time the ignition is turned ?OFF?, it becomes possible for the CEL to illuminate storing DTC P0606 in memory. The code will not occur immediately, but may occur after a period of time depending upon how the vehicle is operated
This bulletin announces availability of new VDC Control Module & Hydraulic Units (VDCCM&H/U) to address isolated...
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customer concerns of the green Hill Holder light blinking and cancel warning alarm sounding during cranking / starting the engine
2013-14MY Legacy and Outback Models with 2.5L FB Engines, 2011-14MY Forester Models with 2.5L FB Engines, 2015 MY...
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Forester (Manual Transmissions Only), with 2.5L FB Engines, 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines, 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engine As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin
Subaru of America, Inc.
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has determined that vehicles affected by this Service Program require ECM reprogramming. This bulletin includes the service procedure for diagnosis and repair of customer concerns involving engine idle roughness or, in some cases, engine noise and/or damage resulting from spark knock (pre-ignition). The Engine Control Module logic has also been optimized requiring the ECM reprogramming. The new logic optimizes the ECM for control of the following parameters: * Change to Fuel Cut control when fuel level is extremely low / near empty * Change to improve idle smoothness / quality * Change to boost pressure control under wide-open throttle (WOT) conditions. Under certain high engine load driving conditions, spark knock can occur which results in elevated cylinder temperatures and pressures. Over time, excessive erosion of the spark plugs and possible damage to the pistons can be consequences of continued operation with these conditions present.
This Bulletin provides information regarding DTC P0606 related specifically to the determination of this code on...
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Forester Turbo and applicable WRX models. The engine management system is equipped with a back-up memory. When disconnecting the battery cables, this back-up memory is cleared. On Forester Turbo and applicable WRX models, after re-connecting the battery, if the ignition switch is turned back ?ON? within one minute after the first time the ignition is turned ?OFF?, it becomes possible for the CEL to illuminate storing DTC P0606 in memory. The code will not occur immediately, but may occur after a period of time depending upon how the vehicle is operated.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
Refer to bulletin for engine/transmission type.
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As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer. IMPORTANT: ALWAYS perform a Vehicle Coverage Inquiry on Subarunet to determine eligibility for this Warranty Extension before proceeding. The VIN should also be checked for any open campaigns or recalls at this time.
Turbo models only. This bulletin announces the availability of reprogramming files to optimize the ECM.
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These new files will address customer concerns of: ? Spark knock (ping) during high intake air temperature operation ? Surge on acceleration due to phantom knock detection ? Check Engine light illumination resulting from DTC P2270 and / or DTC P2270 and / or P0137 being stored in the ECM memory.
2.0L DIT Models Only.
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Subaru of America, Inc. has determined that vehicles affected by this Service Program require ECM reprogramming. This bulletin includes the service procedure for diagnosis and repair of customer concerns involving engine idle roughness or, in some cases, engine noise and/or damage resulting from spark knock (pre-ignition). The Engine Control Module logic has also been optimized requiring the ECM reprogramming. The new logic optimizes the ECM for control of the following parameters: ? Change to Fuel Cut control when fuel level is extremely low / near empty ? Change to improve idle smoothness / quality ? Change to boost pressure control under wide-open throttle (WOT) conditions. Under certain high engine load driving conditions, spark knock can occur which results in elevated cylinder temperatures and pressures. Over time, excessive erosion of the spark plugs and possible damage to the pistons can be consequences of continued operation with these conditions present.
2013-14MY Legacy and Outback Models with 2.5L FB Engines - 2011-14MY Forester Models with 2.5L FB Engines - 2015 MY...
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Forester (Manual Transmissions Only) with 2.5L FB Engines - 2012-13 MY Impreza and XV Crosstrek Models with 2.0 FB Engines - 2014-15 MY Impreza and XV Crosstrek Models (Manual Transmissions Only) with 2.0 FB Engines. As part of our dedication to customer satisfaction, Subaru of America, Inc. is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin. This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter. For vehicles within the coverage guidelines listed in this bulletin, customers can schedule an inspection appointment with an authorized Subaru retailer.
Revised Service Bulletin: Surface Treatment Change To Oil Control Piston Rings This bulletin announces information...
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regarding a major change to the repair procedures previously outlined in Service Bulletins 02-143-13R, 02-144-13R and 02-145-13R.
Subaru of America, Inc.
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has initiated a Service Program to reprogram the Engine Control Module (ECM) on certain 2015 model year WRX vehicles and certain 2014 and 2015 model year 2.0XT Forester vehicles equipped with a 2.0 liter turbocharged engine, to address a possible pre?ignition issue.
2.0L DIT Models Only.
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Subaru of America, Inc. has determined that vehicles affected by this Service Program require ECM reprogramming. This bulletin includes the service procedure for diagnosis and repair of customer concerns involving engine idle roughness or, in some cases, engine noise and/or damage resulting from spark knock (pre-ignition). The Engine Control Module logic has also been optimized requiring the ECM reprogramming.
This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address...
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customer concerns of a slipping belt (squeal or chirping) sound.
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.
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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.
This bulletin announces the availability of reprogramming files to optimize the ECM.
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These files will address customer concerns of a slight surging / decrease in engine power condition between approx. 2000-2500 RPM on light acceleration during high ambient temperatures (intake air temperatures exceeding 104 deg. F).
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.
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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE PROCEDURES FOR THE DIAGNOSIS AND REPAIR OF OIL SEEPAGE WHICH MAY BE COMING...
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FROM THE TIMING CHAIN COVER, FRONT CAMSHAFT CAP, CAMSHAFT CARRIER AND / OR UPPER OIL PAN.
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
THIS SERVICE INFORMATION ANNOUNCEMENT PROVIDES INFORMATION REGARDING THREE NEW PRODUCTION ENHANCEMENTS TO THE CVT...
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TRANSMISSION (MODEL TR690) USED IN THE FORESTER MODEL WITH 2.0L DIT(DIRECT INJECTION TURBO) ENGINE: AN IN-LINE CVT FLUID FILTER HAS BEEN ADDED TO REDUCE THE POSSIBILITY OF CONTAMINATION ENTERING THE LOCK-UP CIRCUIT OF THE VALVE BODY MACHINING OF AN EXISTING FLUID PASSAGE IN THE TRANSMISSION CASE TO ACCEPT THE NEW FILTER A SMALLER CORRESPONDING PORT ON THE MATING SURFACE OF THE VALVE BODY ALONG WITH A SEALING O-RING WAS ADDED TO RETAIN THE FILTER IN THE TRANSMISSION CASE.
THIS BULLETIN PROVIDES INFORMATION REGARDING A CHANGE MADE TO THE SURFACE TREATMENT APPLIED TO THE OIL CONTROL PISTON RINGS FOR 2.5L FB ENGINES.
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THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS. OIL CONSUMPTION WILL BE HIGHER THAN NORMAL AND CONSISTENT, IF THIS WEAR OCCURS, THE CONDITION REMAINS UNTIL REPAIR. UNUSUAL SWINGS OR VARIATIONS IN OIL CONSUMPTION ARE NOT CONSISTENT WITH THIS CONDITION AND MAY BE THE RESULT OF VEHICLE USAGE RATHER THAN THE CONDITION DESCRIBED HERE. ADDITIONAL INFORMATION IS SUPPLIED IN THIS BULLETIN TO ASSIST IN THE ASSESSMENT AND DETERMINATION IF VEHICLE USAGE IS A REASON FOR THIS VARIED OIL CONSUMPTION.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSING A CUSTOMER CONCERN OF A DELAYED AND / OR HARSH ENGAGEMENT OF THE CVT...
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(MODEL TR580) WHEN SHIFTING INTO REVERSE OR DRIVE FROM NEUTRAL. ALL 2013-16MY, 4-CYLINDER, N/A MODELS WITH CVT
THIS BULLETIN PROVIDES ADDITIONAL INFORMATION (SEE TSB 07-76-13R DATED 7/8/2013) REGARDING THE PRG SYSTEM OPERATION AND INITIALIZATION PROCEDURE.
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IF YOU RECEIVE A CUSTOMER CONCERN OF A BEEPBEEP- BEEP SOUND WHEN TRYING TO OPERATE THE PRG, A LIKELY CAUSE IS AN INCOMPLETE INITIALIZATION PROCEDURE. INITIALIZATION OCCURS ANY TIME THE AUTO CLOSER FUNCTION OPERATES. IT MUST COMPLETE EVERY TIME THE PRG IS OPERATED (CLOSED) IN ORDER FOR THE PRG TO WORK PROPERLY THE NEXT TIME ONE OF THE ACTIVATION SWITCHES IS OPERATED. IF A VOLTAGE DROP OCCURS (E.G. CRANKING THE ENGINE) DURING THE EXACT TIME THIS INITIALIZATION PROCEDURE IS IN PROCESS, THERE IS A POSSIBILITY THE PROCEDURE WILL NOT COMPLETE PROPERLY AND (ALTHOUGH SECURELY CLOSED AND LATCHED) THE PRG SYSTEM WILL BE RENDERED INOPERATIVE. DURING THIS TIME, THE GATE WILL OPERATE MANUALLY HOWEVER THE PRG FUNCTIONS WILL BE DISABLED. IF THE CUSTOMERS NORMAL USAGE PATTERN CREATES THIS CONDITION REGULARLY, A COUNTERMEASURE PRG CONTROL UNIT HAS BEEN DEVELOPED TO REMEDY IT.
"THIS BULLETIN ANNOUNCES THE AVAILABILITY OF REVISED VALVE TRAIN COMPONENTS DEVELOPED TO REDUCE A TAPPING TYPE SOUND...
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WHICH MAY BE HEARD COMING FROM THE LEFT-HAND (B2) SIDE OF THE ENGINE WHEN THE ENGINE IS WARM. THIS BULLETIN DOES NOT ADDRESS ANY COLD ENGINE OR START-UP TYPE SOUNDS. THE CHANGES CONSIST OF: DESIGN CHANGE TO THE VALVE ROCKERS CAMSHAFT PROFILE CHANGE INCREASED INTAKE VALVE STEM LENGTH (1.65MM LONGER INTAKE, 2.4MM LONGER EXHAUST) IN ADDITION, THE INSULATOR PAD HAS BEEN ELIMINATED FROM THE B2 INTAKE MANIFOLD PROTECTOR."
"A COUNTERMEASURE THERMOSTAT HAS BEEN RELEASED TO ADDRESS A RARE CONDITION WHICH MAY OCCUR DURING ENGINE SOAK IN COLD AMBIENT TEMPERATURES.
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IN THESE RARE CASES, AFTER AN EXTENDED COLD SOAK, COOLANT MAY ENTER THE THERMOSTATS INTERNAL PISTON. IF THIS OCCURS, THE THERMOSTAT MAY OPEN AT A TEMPERATURE WHICH IS LOWER THAN SPECIFIED AND CAUSE DTC P0128 TO BE STORED IN THE ECM MEMORY."
"THIS BULLETIN PROVIDES INFORMATION REGARDING A CHANGE MADE TO THE SURFACE TREATMENT APPLIED TO THE OIL CONTROL PISTON RINGS FOR 2.5L FB ENGINES.
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THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS. OIL CONSUMPTION WILL BE HIGHER THAN NORMAL AND CONSISTENT, IF THIS WEAR OCCURS, THE CONDITION REMAINS UNTIL REPAIR. UNUSUAL SWINGS OR VARIATIONS IN OIL CONSUMPTION ARE NOT CONSISTENT WITH THIS CONDITION AND MAY BE THE RESULT OF VEHICLE USAGE RATHER THAN THE CONDITION DESCRIBED HERE. ADDITIONAL INFORMATION IS SUPPLIED IN THIS BULLETIN TO ASSIST IN THE ASSESSMENT AND DETERMINATION IF VEHICLE USAGE IS A REASON FOR THIS VARIED OIL CONSUMPTION."
SUBARU OF AMERICA, INC.
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HAS DETERMINED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS ON CERTAIN 2014MY SUBARU FORESTER VEHICLES EQUIPPED WITH GENUINE SUBARU CARPETED FLOOR MATS. THE RESIN COMPOSITION USED FOR THE FLOOR MAT BACKING WAS NOT MANUFACTURED TO SPECIFICATION, WHICH CAN CAUSE THE FLOOR MATS TO CURL WHEN EXPOSED TO HEAT RESULTING IN A POTENTIAL SAFETY HAZARD.
SUBARU OF AMERICA, INC.
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HAS DETERMINED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS ON CERTAIN 2014MY SUBARU FORESTER VEHICLES EQUIPPED WITH GENUINE SUBARU CARPETED FLOOR MATS. THE RESIN COMPOSITION USED FOR THE FLOOR MAT BACKING WAS NOT MANUFACTURED TO SPECIFICATION, WHICH CAN CAUSE THE FLOOR MATS TO CURL WHEN EXPOSED TO HEAT RESULTING IN A POTENTIAL SAFETY HAZARD.
"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
THIS BULLETIN INFORMS OF A PARTS CHANGE TO THE BRAKE SYSTEM MASTER CYLINDER AND VACUUM BOOSTER.
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WHENEVER REPLACEMENT OF EITHER OF THESE COMPONENTS IS REQUIRED, THE IDENTIFICATION PROCEDURE PROVIDED BELOW MUST BE FOLLOWED TO INSURE THE PROPER PARTS ARE ORDERED AND INSTALLED AS A SET.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE PROCEDURES FOR THE DIAGNOSIS AND REPAIR OF OIL SEEPAGE WHICH MAY BE COMING...
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FROM THE TIMING CHAIN COVER, FRONT CAMSHAFT CAP, CAMSHAFT CARRIER AND / OR UPPER OIL PAN.
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS
"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."
THIS BULLETIN ANNOUNCES THE AVAILABILITY OF REPROGRAMMING FILES AND A REVISED OIL LEVEL SWITCH TO OPTIMIZE THE ECM LOGIC...
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FOR ENGINE OIL LEVEL DETECTION IN THE EVENT OF FALSE OR PREMATURE LOW ENGINE OIL LEVEL WARNING LAMP ILLUMINATION. REVISED TO INCREASE ENGINE OIL QUANTITIES.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. THE PURPOSE OF REVISING THIS BULLETIN IS TO CORRECT THE TRANSMISSION TYPE.
THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO ADDRESS CUSTOMER CONCERNS OF EXTENDED CRANKING TIME...
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BEFORE THE ENGINE STARTS.
THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...
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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS - THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF...
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UNANTICIPATED WEAR OF THESE RINGS.
SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS - THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF...
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UNANTICIPATED WEAR OF THESE RINGS.
"THIS BULLETIN PROVIDES INFORMATION REGARDING DTC P0606 RELATED SPECIFICALLY TO THE DETERMINATION OF THIS CODE ON 2014 FORESTER TURBO MODELS.
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THE ENGINE MANAGEMENT SYSTEM IS EQUIPPED WITH A BACK-UP MEMORY. WHEN DISCONNECTING THE BATTERY CABLES, THIS BACK-UP MEMORY IS CLEARED. ON THE 2014MY FORESTER TURBO, AFTER RE-CONNECTING THE BATTERY, IF THE IGNITION SWITCH IS TURNED BACK ON WITHIN ONE MINUTE AFTER THE FIRST TIME THE IGNITION IS TURNED OFF, IT BECOMES POSSIBLE FOR THE CEL TO ILLUMINATE STORING DTC P0606 IN MEMORY. THE CODE WILL NOT OCCUR IMMEDIATELY, BUT MAY OCCUR AFTER A PERIOD OF TIME DEPENDING UPON HOW THE VEHICLE IS OPERATED."
SUBARU OF AMERICA, INC.
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HAS DETERMINED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS ON CERTAIN 2014MY SUBARU FORESTER VEHICLES EQUIPPED WITH GENUINE SUBARU CARPETED FLOOR MATS. THE RESIN COMPOSITION USED FOR THE FLOOR MAT BACKING WAS NOT MANUFACTURED TO SPECIFICATION, WHICH CAN CAUSE THE FLOOR MATS TO CURL WHEN EXPOSED TO HEAT RESULTING IN A POTENTIAL SAFETY HAZARD.
"THE NEW 2014 TURBO FORESTER IS EQUIPPED WITH A NEW CONTINUOUSLY VARIABLE TRANSMISSION (CVT).
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THIS NEW CVT UTILIZES A NEW TRANSMISSION FLUID, SUBARU HIGH TORQUE CVT FLUID AND IS ORANGE IN COLOR. THE CVT FLUID CURRENTLY BEING USED IN THE NONTURBO VEHICLES (C-30 CVT FLUID BLUE IN COLOR) AND THE NEW (SUBARU HIGH TORQUE CVT FLUID ORANGE IN COLOR) CAN NOT BE INTERCHANGED. USING THE INCORRECT FLUID WILL RESULT IN TRANSMISSION DAMAGE."
THIS ANNOUNCEMENT RELATES TO SPECIFIC 2014 FORESTER 2.5 NON]TURBO CVT MODELS WHICH HAVE BEEN IDENTIFIED AS HAVING AN...
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EXCESS AMOUNT OF FLUID IN THE CVT TRANSMISSION. ALTHOUGH WE HAVE LIMITED THIS SITUATION, SOME OF THE AFFECTED VEHICLES WILL MAKE IT TO THE ALLOCATED DEALER WITH THE FLUID LEVEL OVERFILLED. IF AN AFFECTED VEHICLE IS BEING SHIPPED TO YOUR DEALERSHIP, YOU WILL RECEIVE A DEALER / VIN]SPECIFIC MESSAGE VIA SUBARUNET TO LET YOU KNOW IT IS ON THE WAY.
THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...
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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.
THE ALL-NEW 2014 SUBARU FORESTER WILL SOON BE ARRIVING IN GREATER NUMBERS AT YOUR DEALERSHIP.
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BEGINNING MONDAY MARCH 4, 2013 THROUGH MAY 2013, THERE WILL BE A SPECIAL QUALITY MONITORING TEAM HERE IN THE U.S. FROM FUJI HEAVY INDUSTRIES (FHI). THE TEAM IS MADE UP OF BODY AND POWERTRAIN ENGINEERS FROM FHIS JAPAN OFFICES AND MANUFACTURING FACILITIES. THEY WILL BE MONITORING ALL ELECTRONIC QUALITY MONITORING REPORTS (E-QMRS), WARRANTY CLAIMS, TECHLINE CASES, CUSTOMER DEALER SERVICES (CDS) CASES RELATED TO 2014 FORESTER DAILY AND REVIEWING ALL CUSTOMER AND DEALER FEEDBACK ON THIS ALL NEW VEHICLE.
REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD
THIS BULLETIN ANNOUNCES THE AVAILABILITY OF ECM REPROGRAMMING FILES TO ADDRESS AN IMPROPER JUDGMENT OF INTAKE MANIFOLD...
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PRESSURE WHEN THE ENGINE IS COLD WHICH COULD CAUSE DTC P0244 TO SET. THESE FILES ARE INCLUDED IN THE JULY, 2013 SSMIII SOFTWARE UPDATE, VERSION 1.38.52.7.
REVISED VALVE TRAIN PARTS TO REDUCE A WARM ENGINE TAPPING SOUND FROM THE LEFT CYLINDER HEAD
SUBARU OF AMERICA, INC.
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HAS INITIATED A SERVICE PROGRAM TO REPROGRAM THE ENGINE CONTROL MODULE (ECM) ON CERTAIN 2015 MODEL YEAR WRX VEHICLES AND CERTAIN 2014 AND 2015 MODEL YEAR 2.0XT FORESTER VEHICLES EQUIPPED WITH A 2.0 LITER TURBOCHARGED ENGINE, TO ADDRESS A POSSIBLE PRE]IGNITION ISSUE.
"PROPOSED ENGINE OIL CONSUMPTION CLASS ACTION SETTLEMENT RECENTLY YOU MAY HAVE SEEN VARIOUS ONLINE AND OTHER MEDIA...
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ARTICLES REGARDING SUBARU OF AMERICA, INC. REACHING A PROPOSED SETTLEMENT IN A CLASS ACTION LAWSUIT FOR ALLEGED OIL CONSUMPTION CONCERNS ON CERTAIN SUBARU VEHICLES. SOME MEDIA OUTLETS ALSO SUPPLIED VARYING INFORMATION ON THE CONTENTS OF THIS SETTLEMENT. THE FOLLOWING INFORMATION IS BEING PROVIDED TO YOU, OUR RETAILERS, IN ADVANCE OF ANY CUSTOMER NOTIFICATION."
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. THE PURPOSE OF REVISING THIS BULLETIN IS TO CORRECT THE TRANSMISSION TYPE.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE PROCEDURES FOR THE DIAGNOSIS AND REPAIR OF OIL SEEPAGE WHICH MAY BE COMING...
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FROM THE TIMING CHAIN COVER, FRONT CAMSHAFT CAP, CAMSHAFT CARRIER AND / OR UPPER OIL PAN.
REVISED SERVICE BULLETIN: SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS THIS BULLETIN ANNOUNCES INFORMATION...
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REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.
REVISED SERVICE BULLETIN: SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS THIS BULLETIN ANNOUNCES INFORMATION...
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REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R.
SUBARU: SOME VEHICLES MAY EXPERIENCE DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS.
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THIS BULLETIN CONTAINS THE INSPECTION AND REPAIR. *JS UPDATED 11/18/14. *PE
Other
141 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
Exchange Component Identification and procedures
Countermeasure Thermostat Availability for DTC P0128
This bulletin provides additional information (see TSB 07-76-13R dated 7/8/2013) regarding the PRG system operation and...
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initialization procedure.
Revision to Troubleshooting Information for VDC DTC C0071
Genuine Subaru Carpeted Floor Mats
The 17th Digital Dealer Conference & Exposition
2014 Forester Floor Mats
Exchange Component Identification and prcedures
ETC (Electronic Toll Collection) Device Mounting Guidelines
Carpet Floor Mats
Exchange Component Identification and procedures
Subaru Leak Detection System
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Repair Procedure for High-Pitched Sound from Extension Housing Area Using Latest Generation Production Parts
Diagnostics for DTC B1500 and U1500
Power Rear Gate (PRG) Inoperative, Incomplete Initialization Procedure
Tip issues
REMINDER: 2014 Forester - Special Quality Team Activity
Rear Seat Backrest Hinge Bracket Adjustment
Oil Filler Cap Gasket Coming Unseated
Change to Oil Level Switch
Memory Height and / or Temporary StopFeatures Inoperative
Replacement Key and Immobilizer info
PRG inoperative, incomplete initalization procedure
Front Cross Member Mounting Bolt Change
Replacement Key and Immobilizer Info
Initialization Procedure for Power Rear Gate (PRG) System when PRG is inoperative with or without DTCs
Diagnosis and Repair for AVCS-Related DTCs
Floor Mats
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assembliesd.
This bulletin announces a design change made to the front seat hinge bolts.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assemblies used on the models listed.
All Models (Vehicle Cleaning- COVID-19Best Practices)
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
RES Forester(2014) Troubleshooting Guide
Tech Support SD Card for Navi Complete
This is to advise you of the current situation for supply of 2014 Forester Carpet Floor Mats.
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SOA sincerely appreciates the difficulty that dealers are encountering by not having mats for the new Forester. Please understand that we are taking every possible effort to resolve this problem. Unfortunately, we have been unable to obtain any supply of floor mats from our current supplier, which meet our quality requirements. Therefore, we are re-sourcing these mats from another supplier. Our current expectation is that mats will be available in early to mid June. We also must advise dealers that the use of non-genuine or aftermarket floor mats is not recommended, due to safety concerns. However, SOA does have a limited supply of all weather mats for the 2014 Forester, for dealers that need a solution for a retail customer. These mats can be obtained by contacting the Parts Information Coordinators at 1-866-782-2782.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
( 2017-2018MY Impreza - 5 Dr Only)
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
REVISION TO TROUBLESHOOTING INFORMATION FOR VDC DTC C0071
WE WOULD LIKE TO FOLLOW UP ON THE 2014 FORESTER FLOOR MAT REPLACEMENT PROCESS.
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AT THIS POINT, CUSTOMERS SHOULD HAVE RECEIVED THEIR REPLACEMENT FLOOR MATS FROM THEIR DEALERSHIP FOR VEHICLES THAT WERE SOLD WITHOUT FLOOR MATS. HOWEVER, WE HAVE IDENTIFIED A GROUP OF VEHICLES THAT MAY NOT HAVE RECEIVED THE MATS AS INTENDED. YOU WILL BE RECEIVING THIS LIST SHORTLY FROM YOUR REGIONAL OR ZONE OFFICE OR YOUR DPSM. VINS WERE REMOVED FROM THE LIST USING CLAIM SUBMISSION DATA. IF YOUR LIST CONTAINS CUSTOMERS THAT HAVE RECEIVED FLOOR MATS, PLEASE SUBMIT A CLAIM TO REMOVE THEM FROM THE LIST.
"WE WOULD LIKE TO ANNOUNCE THAT BEGINNING MONDAY, JUNE 17TH, ALL 2014 SUBARU FORESTERS SHIPPING FROM THE RICHMOND AND...
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SDC PORT FACILITIES WILL COME WITH THE NEW CARPETED FLOOR MATS. THE SNE PORT FACILITY WILL BEGIN SHIPPING 2014 FORESTERS MONDAY, JULY 1ST, THAT CONTAIN THE NEW MATS. THE BALTIMORE AND VANCOUVER PORTS ALREADY BEGAN SHIPPING 2014 FORESTERS ON MONDAY, JUNE 10TH, WITH THESE MATS. THANK YOU VERY MUCH FOR YOUR PATIENCE AND UNDERSTANDING."
POWER REAR GATE (PRG) INOPERATIVE, INCOMPLETE INITIALIZATION PROCEDURE
DIAGNOSTICS FOR DTC B1500 AND U1500
POWER REAR GATE (PRG) INOPERATIVE, INCOMPLETE INITIALIZATION PROCEDURE
"WE WOULD LIKE TO ANNOUNCE THAT BEGINNING MONDAY, JUNE 17TH, ALL 2014 SUBARU FORESTERS SHIPPING FROM THE RICHMOND AND...
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SDC PORT FACILITIES WILL COME WITH THE NEW CARPETED FLOOR MATS. THE SNE PORT FACILITY WILL BEGIN SHIPPING 2014 FORESTERS MONDAY, JULY 1ST, THAT CONTAIN THE NEW MATS. THE BALTIMORE AND VANCOUVER PORTS ALREADY BEGAN SHIPPING 2014 FORESTERS ON MONDAY, JUNE 10TH, WITH THESE MATS. THANK YOU VERY MUCH FOR YOUR PATIENCE AND UNDERSTANDING."
"CUSTOMER NAME _____________________________________________________________ VIN#...
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____________________________________________ DATE _____________________ I CERTIFY THAT: (CHECK ONE) ______ THE GENUINE SUBARU CARPETED FLOOR MATS RECEIVED WITH THIS VEHICLE HAVE BEEN DESTROYED AND ARE NO LONGER AVAILABLE FOR ANY USE. ______NO GENUINE SUBARU CARPETED FLOOR MATS WERE RECEIVED AT THE TIME OF VEHICLE PURCHASE. CUSTOMER SIGNATURE _________________________________________________________ DEALER WITNESS _____________________________________________________________"
DIAGNOSIS AND REPAIR FOR AVCS-RELATED DTCS P000A, P000B, P000C, P000D, P0011, P0014, P0021 AND P0024
POWER REAR GATE (PRG) INOPERATIVE, INCOMPLETE INITIALIZATION PROCEDURE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
DIAGNOSTICS FOR DTC B1500 AND U1500
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Electrical
55 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
Due to limited part supply, the availability of the passenger front seat cushion may not satisfy demand.
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To reduce extended downtime for the customer, this bulletin announces the diagnostic and repair procedures to be used when DTC B1760 (Occupant Detection Sensor Mat). The use of WUM-98 sensor harness kit should be used in place of the cushion assembly.
Takata Front Passenger Airbag Module / Inflator Like for Like Recall
ECM Reprogramming for Enhancement of Cruise Control Set Speed Stability
Event Data Recorder (EDR) Function of Airbag Module
DTC P0606 after Vehicle Battery Is Reconnected
Event Data Recorder (EDR) Function of Airbag Module
ECM Reprogramming for Enhancement of Cruise Control Set Speed Stability
ECM Reprogramming Availability for DTC P0244
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...
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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
This bulletin provides a procedure for diagnosis and repair of DTC P0300 which may result from fluctuation of the...
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alternator's current output outside of the specified limits.
This bulletin provides a procedure for diagnosis and repair of DTC P0300 which may result from fluctuation of the...
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alternator?s current output outside of the specified limits.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to replace the rear coil springs on certain 2014-2016 model year Forester vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to replace the rear coil springs on certain 2014-2016 model year Forester vehicles.
Owner notification WUT-05 Forester rear coil springs customer satisfaction service program.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to replace the rear coil springs on certain 2014-2016 model year Forester vehicles.
This Service Information Bulletin announces part number change information for the rear suspension coil springs used on...
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the models listed.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating a service program to replace the rear coil springs on certain 2014-2016 model year Forester vehicles.
In the interest of customer satisfaction, Subaru of America, Inc.
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(subaru) is initiating a service program to replace the rear coil springs on certain 2014-2016 model year Forester vehicles.
This Service Information bulletin provides a revised Step to follow when diagnosing a DTC B2513- LATCH CONDITION FAILURE.
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The number of wiring checks found in Step 9 has been reduced from six to three as shown in the illustration below. The Service Manual will be updated with these revisions in the near future.
Subaru of America, Inc.
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(Subaru) is recalling certain vehicles in the ranges listed below to inspect and potentially replace the ignition switch. A total of 511 U.S. vehicles will be affected by this recall.
This bulletin announces reprogramming file availability to optimize the ECM and address isolated customer concerns of hesitation on acceleration.
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The new logic provides enhanced ignition timing control during Exhaust Gas Recirculation (EGR) operation.
This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above.
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These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur and a DTC C2532 may be stored.
This bulletin provides potential source locations and procedures to help isolate areas of the vehicle which may be...
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generating popping, clicking or creaking sounds when the body is in a ?twisting? condition. This can occur while driving on rough, irregular or uneven road surfaces or even during lowspeed maneuvers such as pulling into or backing out of a driveway. Production information and field reports received indicate where multiple layers of the vehicle?s body structure are spot-welded together, primarily in the ?D?-pillar and rear gate opening areas, a ?stick-slip? condition can occur between the layers and cause these types of sounds to occur. Service information has been released previously describing similar conditions which involved accessing and then punching or separating the layers of metal and applying a lubricant to prevent recurrence. Those same techniques may also provide good results on these vehicles too but, in some cases, a Body Shop repair may be required.
This Service Information Bulletin provides a revised troubleshooting procedure and tips to follow when diagnosing a DTC...
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B1650- ?Occupant Classification System Malfunction?. This DTC may also be accompanied by B1760, B1761, B1771 or B1795 as found in the Occupant Detection control module. The new procedure is designed to help avoid unnecessary part (seat cushion assembly) replacements.
This Service Information bulletin announces the standardization of the IG2 and ACC relays used on the models listed.
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Both of these relays are located on the back (front facing) side of the passenger compartment fuse box (F/B).
If you receive a customer concern of the front door checkers not holding the doors securely enough in the half or fully...
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open positions, this Bulletin informs of a change made to increase the detent force of the front door checker mechanism. The new checker provides a more positive feeling when holding the front doors half or fully open.
This Service Information Bulletin provides a revised troubleshooting procedure and tips to follow when diagnosing a DTC...
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B1650-?Occupant Classification System Malfunction?. This DTC may also be accompanied by B1760, B1761, B1771 or B1795 as found in the Occupant Detection control module. The new procedure is designed to help avoid unnecessary part (seat cushion assembly) replacements.
This Service Information bulletin provides a procedure for diagnosis of Occupant Detection System (ODS) DTC B1760 / Sensor Mat Abnormal.
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This information replaces the current procedure until the Service Manual is updated in the near future. DTC B1760 may set if liquid inadvertently spilled onto the seat cushion (or rain water entering from a window left open) penetrates the upholstery and reaches the sensor mat. This DTC can also set under high humidity conditions.
This Service Information Bulletin provides a revised troubleshooting procedure and tips to follow when diagnosing a DTC...
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B1650- ?Occupant Classification System Malfunction?. This DTC may also be accompanied by B1760, B1761, B1771 or B1795 as found in the Occupant Detection control module. The new procedure is designed to help avoid unnecessary part (seat cushion assembly) replacements.
This Service Information bulletin provides a procedure for diagnosis of Occupant Detection System (ODS) DTC B1760-...
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Sensor Mat Abnormal and/or B1650- Occupant Classification System Malfunction. This information replaces the current procedure until the Service Manual is updated in the near future. DTC B1760 and/or B1650 may set if liquid inadvertently spilled onto the seat cushion (or rain water entering from a window left open) penetrates the upholstery and reaches the sensor mat. These DTCs can also set under high humidity conditions.
Models with Manual HVAC Systems only.
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This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.
New Alternator Assembly.
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This bulletin provides a procedure for diagnosis and repair of DTC P0300 which may result from fluctuation of the alternator?s current output outside of the specified limits.
2.5L MODELS ONLY. This bulletin provides a procedure for diagnosis and repair of DTC P0300 which may result from...
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fluctuation of the alternator's current output outside of the specified limits.
This bulletin announces availability of ECM reprogramming files designed to optimize the ECM for improving HVAC blower fan speed control.
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There have been a limited number of cases with reports describing the blower fan speed fluctuating / changing without input from the customer when the blower is set to maximum speed.
This Service Information bulletin provides a procedure for diagnosis of Occupant Detection System (ODS) DTC B1760-...
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Sensor Mat Abnormal and/or B1650- Occupant Classification System Malfunction. This information replaces the current procedure until the Service Manual is updated in the near future. DTC B1760 and/or B1650 may set if liquid inadvertently spilled onto the seat cushion (or rain water entering from a window left open) penetrates the upholstery and reaches the sensor mat. These DTCs can also set under high humidity conditions.
This bulletin provides potential source locations and procedures to help isolate areas of the vehicle which may be...
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generating popping, clicking or creaking sounds when the body is in a "twisting" condition. This can occur while driving on rough, irregular or uneven road surfaces or even during lowspeed maneuvers such as pulling into or backing out of a driveway. Production information and field reports received indicate where multiple layers of the vehicle's body structure are spot-welded together, primarily in the "D"-pillar and rear gate opening areas, a "stick-slip" condition can occur between the layers and cause these types of sounds to occur. Service information has been released previously describing similar conditions which involved accessing and then punching or separating the layers of metal and applying a lubricant to prevent recurrence. Those same techniques may also provide good results on these vehicles too but, in some cases, a Body Shop repair may be required.
This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the...
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sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.
SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN...
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MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.
REMINDER:IN APPRECIATION FOR PURCHASING A SUBARU VEHICLE WITH NAVIGATION, SUBARU OF AMERICA, INC.
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(SOA) IS OFFERING OWNERS OF 2014MY FORESTER VEHICLES MANUFACTURED BEFORE JUNE 20, 2013, A COMPLIMENTARY NAVIGATION SD CARD UPDATE WITH FREE INSTALLATION. THOSE OWNERS WILL BE RECEIVING AN EMAIL OR DIRECT MAILER FROM SOA DETAILING THAT OFFER DURING THE WEEK OF NOVEMBER 18, 2013. THE PROCEDURE IS VERY STRAIGHTFORWARD. CUSTOMERS WILL NEED TO SCHEDULE AN APPOINTMENT WITH THEIR DEALERSHIP TO SWAP OUT THE NAVI SD CARD LOCATED IN THE SLOT ON THE HEADUNIT, AS THIS PROCEDURE REQUIRES THAT A FUSE BE REMOVED TO PREVENT DAMAGE TO THE HEADUNIT. THE ENTIRE PROCEDURE IS QUICK AND EASY, AT ROUGHLY 20 MINUTES, AND SD CARDS CAN BE AVAILABLE WITHIN 7 DAYS OF PLACING THE ORDER.
THIS SERVICE INFORMATION BULLETIN PROVIDES PRECAUTIONS TO USE WHEN REMOVING THE HVAC CONTROL PANEL TO PREVENT DAMAGING THE BLOWER FAN SPEED SWITCH.
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WHEN REMOVING THE CONTROL PANEL, IF THE FAN SPEED SWITCH WIRING HARNESS IS PULLED TAUGHT OR BECOMES STRESSED, THE SWITCH MAY BE DAMAGED. IF THE CONNECTOR (LOWER) PORTION OF THE SWITCH BECOMES SEPARATED FROM THE SWITCH BODY EVEN SLIGHTLY (SEE FIG. 1 ON PAGE 2), THE HVAC CONTROL PANEL ASSEMBLY MUST BE REPLACED. THE SWITCH ITSELF IS NOT SERVICEABLE. NOTE: FOR 2012MY IMPREZA, SEE TSB 10-78-12, DATED 4/18/2012.
IN APPRECIATION FOR PURCHASING A SUBARU VEHICLE WITH NAVIGATION, SUBARU OF AMERICA, INC.
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(SOA) IS OFFERING OWNERS OF 2014MY FORESTER VEHICLES MANUFACTURED BEFORE JUNE 20, 2013, A COMPLIMENTARY NAVIGATION SD CARD UPDATE WITH FREE INSTALLATION. THOSE OWNERS WILL BE RECEIVING AN EMAIL OR DIRECT MAILER FROM SOA DETAILING THAT OFFER DURING THE WEEK OF NOVEMBER 18, 2013. THE PROCEDURE IS VERY STRAIGHTFORWARD. CUSTOMERS WILL NEED TO SCHEDULE AN APPOINTMENT WITH THEIR DEALERSHIP TO SWAP OUT THE NAVI SD CARD LOCATED IN THE SLOT ON THE HEADUNIT, AS THIS PROCEDURE REQUIRES THAT A FUSE BE REMOVED TO PREVENT DAMAGE TO THE HEADUNIT. THE ENTIRE PROCEDURE IS QUICK AND EASY, AT ROUGHLY 20 MINUTES, AND SD CARDS CAN BE AVAILABLE WITHIN 7 DAYS OF PLACING THE ORDER.
IF YOU RECEIVE A CUSTOMER CONCERN OF THE FRONT DOOR CHECKERS NOT HOLDING THE DOORS SECURELY ENOUGH IN THE HALF OR FULLY...
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OPEN POSITIONS, THIS BULLETIN INFORMS OF A CHANGE WHICH ADDS 2 ADDITIONAL HOLDING POSITIONS AND AN INCREASE TO THE DETENT FORCE OF THE FRONT DOOR CHECKER MECHANISM. THE NEW DOOR CHECKER PROVIDES A MORE POSITIVE FEELING WHEN HOLDING THE FRONT DOORS IN PARTIALLY OPEN POSITIONS.
THIS BULLETIN ANNOUNCES THE AVAILABILITY OF ECM REPROGRAMMING FILES TO ENHANCE SET SPEED STABILITY WHEN OPERATING THE VEHICLE ON MOUNTAINOUS ROADS.
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THIS UPDATE DOES NOT AFFECT ANY OPERATION OF EYESIGHT ADAPTIVE OR EYESIGHT CONVENTIONAL CRUISE CONTROL.
THIS SERVICE INFORMATION BULLETIN SERVES AS A REMINDER TO ALWAYS FOLLOW THE PROPER PROCEDURES WHEN DIAGNOSIS OF A DTC...
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B1500 LEADS TO REPLACEMENT OF A FAULTY MAIN AND / OR SUB FUEL LEVEL SENSOR.
MEASUREMENT OF DARK CURRENT (PARASITIC BATTERY DRAW)
FRONT CROSS MEMBER MOUNTING BOLT CHANGE - THIS BULLETIN DESCRIBES A DESIGN CHANGE MADE TO THE MOUNTING BOLTS USED FOR...
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SECURING THE FRONT CROSS MEMBER TO THE VEHICLE BODY.
ECM REPROGRAMMING FOR ENHANCEMENT OF CRUISE CONTROL SET SPEED STABILITY - THIS BULLETIN ANNOUNCES THE AVAILABILITY OF...
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ECM REPROGRAMMING FILES TO ENHANCE SET SPEED STABILITY WHEN OPERATING THE VEHICLE ON MOUNTAINOUS ROADS. THIS UPDATE DOES NOT AFFECT ANY OPERATION OF EYESIGHT ADAPTIVE OR EYESIGHT CONVENTIONAL CRUISE CONTROL.
SUBARU: A CHANGE HAS BEEN MADE TO THE MOUNTING BOLTS USED FOR SECURING THE FRONT CROSS MEMBER TO THE VEHICLE BODY.
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THE THICKNESS OF THE FLANGE AT THE BASE OF THE BOLT'S HEX HAS INCREASED TO 5MM. ALSO INCLUDED SUBARU STI/BRZ MODEL YEAR 2014. *JS
SUBARU: THE RUBBER CAP, THAT COVERS ELECTRICAL CONNECTION AT OIL PRESSURE SWITCH, HAS A NEW DESIGN CHANGE AND IT...
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PROVIDES BETTER SEALING AND RESISTANCE TO INTRUSION OF MOISTURE THAT CAN COMPROMISE ELECTRICAL CONNECTION, AND MAY BE IN SOME CASES, CAUSE OIL PRESSURE LAMP TO ILLUMINATE. MODEL 2012-2013 IMPREZA,2011-2013 FORESTER. *PE
Pre-Delivery & Maintenance
51 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
Procedures for Vehicles Delivered to Dealers Without Mats or Delivered With Faulty Mats, Which Are Not Subject to the...
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WQH44 Recall Campaign
Subaru Service and Technical Support Line Newsletter
Subaru Service and Technical Support Line Newsletter
Special Service Tools
Service Manual Corrections
Subaru Service and Technical Support Line Newsletter
Service Manual Corrections
Subaru Service and Technical Support Line Newsletter
New Subaru Recall Campaign: 2014MY Forester Carpeted Floor Mats
Service Manual Corrections
Service Manual Corrections
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty for the rear gate stays on the listed models and model years.
We recently informed retailers and customers of an extension to the New Vehicle Limited Warranty for 2014-2018 Forester...
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Rear Gate Stays.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty for the rear gate stays on the listed models and model years. This will apply to Forester models with or without the power rear gate (PRG).
Special Service Tools Cross Reference List.
This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
Subaru Service and Technical Support Line Newletter.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.
This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch...
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to increase durability
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
WE HAVE RECEIVED SEVERAL CALLS FROM DEALERS WHO HAVE CUSTOMERS ELIGIBLE FOR THE WQH44 SUBARU CARPETED FLOOR MAT RECALL...
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BUT DO NOT HAVE THE ORIGINAL MATS THAT WERE IN THE VEHICLE AT THE TIME OF SALE. IN MOST CASES, THE CUSTOMERS HAVE STATED THAT THEY HAVE DISCARDED OR DESTROYED THE MATS. IN OTHER INSTANCES, THE CUSTOMERS INDICATED THAT THEIR VEHICLE DID NOT HAVE THE MATS WHEN THEY PURCHASED THE VEHICLE. IF, OR WHEN, THIS SITUATION ARISES, PLEASE FILL OUT THE ATTACHED FORM AND HAVE THE CUSTOMER SIGN IT AND RETAIN THE SIGNED FORM WITH THE REPAIR ORDER. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT THE CLAIMS HELPLINE AT 866-782-2782.
Transmission
45 bulletinsThis bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
Additions to Remanufactured Transmission Applications
?New? Subaru High Torque CVT Fluid (SOA748V0200)
This Bulletin provides production change, repair procedure and parts information to address a customer concern of a...
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high-pitched sound coming from the transmission extension housing area.
CVT Component Design Changes
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...
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certain CVT solenoid related DTCs as listed.
This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of...
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not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
(Subaru Retailers) As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.
(Owner Letter) As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an...
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extension to the Basic New Car Limited Warranty for your vehicles CVT Parking Brake Switch.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.
As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an extension to the...
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Basic New Car Limited Warranty for your vehicles Electronic Power Steering Gear Box Assembly.
As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Power Steering Gear Box Assembly for certain 2012-2018 MY vehicles.
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
This bulletin announces a design change to the clutch release bearing.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
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related DTCs.
This service information bulletin announces a design change to the clutch release bearing used on the models listed.
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address...
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isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
This bulletin provides a procedure to follow for addressing customer concerns of a shuddering condition or chattering...
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-type sound heard or felt when making sharp turns. If an applicable vehicle presents with the condition as described, it is recommended to perform the transfer clutch break-in procedure as described.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified a likely source of the seepage to be the sealant used on the CVT?s oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a...
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VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer...
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concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.
This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer...
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concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.
CVT MODELS ONLY. In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are more than ten (10) years old or beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters. A copy of the customer letter is attached to this bulletin as reference.
All Models Equipped with CVT Transmissions.
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This Service Information bulletin provides a new flow chart and additional diagnostic tools to assist Technicians with troubleshooting DTC P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
Only Models Equipped with TR690 CVT only.
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This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly. Investigation has identified a likely source of the seepage to be the sealant used on the CVT's oil pump chain cover. The repair involves removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover.
ADDITIONS TO REMANUFACTURED TRANSMISSION APPLICATIONS
SUBARU OF AMERICA, INC.
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HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.
Infotainment
35 bulletinsThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
Customer Satisfaction ? Navigation SD Card Update Program
Customer Satisfaction - Navigation SD Card Update Program
Uneven Gap between ?A? Pillar Trim and Speaker Grille
New Navigation System Map Download Available ? Q3 2012 mapset
Customer Satisfaction - Navigation SD Card Update Program
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin announces reprogramming file availability and a corresponding installation procedure which will allow...
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Bluetooth pairing to be completed successfully when using voice commands on the Clarion audio units listed.
WITH CLARION AUDIO UNITS ONLY.
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REVISED. This bulletin announces reprogramming file availability and a corresponding installation procedure which will allow Bluetooth pairing to be completed successfully when using voice commands on the Clarion audio units listed below. Pairing of phones using voice recognition is the preferred method on these Clarion audio units. See bulletin 15-185-15 for additional details on using voice recognition to pair phones to Clarion audio units. The procedure will involve downloading the applicable update file from Subarunet then loading it onto a flash drive for installation.
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.
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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems.
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This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems
THIS BULLETIN PROVIDES THE PROCEDURE FOR REPROGRAMMING THE F10 SD CARD NAVIGATION SYSTEM WITH THE LATEST SOFTWARE...
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VERSION.
THIS BULLETIN PROVIDES THE PROCEDURE FOR REPROGRAMMING THE F10 SD CARD NAVIGATION SYSTEM WITH THE LATEST SOFTWARE...
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VERSION.
THIS BULLETIN PROVIDES A PROCEDURE TO ELIMINATE AN UNEVEN GAP BETWEEN THE BASE OF THE A PILLAR TRIM AND THE TWEETER...
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SPEAKER GRILLE AS SHOWN IN THE BEFORE AND AFTER PHOTOS BELOW.
THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...
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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.
"THIS BULLETIN ANNOUNCES REPROGRAMMING FILE AVAILABILITY AND A CORRESPONDING INSTALLATION PROCEDURE WHICH WILL ALLOW...
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BLUETOOTH PAIRING TO BE COMPLETED SUCCESSFULLY WHEN USING VOICE COMMANDS ON THE CLARION AUDIO UNITS LISTED BELOW. PAIRING OF PHONES USING VOICE RECOGNITION IS THE PREFERRED METHOD ON THESE CLARION AUDIO UNITS. SEE BULLETIN 15-185-15 FOR ADDITIONAL DETAILS ON USING VOICE RECOGNITION TO PAIR PHONES TO CLARION AUDIO UNITS. THE PROCEDURE WILL INVOLVE DOWNLOADING THE APPLICABLE UPDATE FILE FROM SUBARUNET THEN LOADING IT ONTO A FLASH DRIVE FOR INSTALLATION."
THIS BULLETIN REVIEWS TWO POSSIBLE CAUSES FOR A PLEASE CHECK AUDIO SYSTEM MESSAGE TO APPEAR IN THE MFD ON THE ABOVE LISTED VEHICLES.
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IT IS VERY IMPORTANT TO INTERVIEW THE CUSTOMER CAREFULLY TO DETERMINE WHICH REPAIR IS REQUIRED. PLEASE READ THE SERVICE PROCEDURE PORTION OF THIS BULLETIN THOROUGHLY IN ORDER TO DETERMINE WHICH SCENARIO APPLIES AND HOW TO REPAIR THE CONDITION PROPERLY.
THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...
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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.
THIS BULLETIN REVIEWS TWO POSSIBLE CAUSES FOR A PLEASE CHECK AUDIO SYSTEM MESSAGE TO APPEAR IN THE MFD ON THE ABOVE LISTED VEHICLES.
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IT IS VERY IMPORTANT TO INTERVIEW THE CUSTOMER CAREFULLY TO DETERMINE WHICH REPAIR IS REQUIRED. PLEASE READ THE SERVICE PROCEDURE PORTION OF THIS BULLETIN THOROUGHLY IN ORDER TO DETERMINE WHICH SCENARIO APPLIES AND HOW TO REPAIR THE CONDITION PROPERLY.
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE...
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WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM. WE WILL CONTINUE TO ADD MORE HELPFUL TIPS TO THIS TSB AS INFORMATION IS RECEIVED FROM F10.
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED POER AMPLIFIER EXCHANGE PROGRAM.
THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.
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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED POER AMPLIFIER EXCHANGE PROGRAM.
THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.
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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS
THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE...
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WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM.
ALL SUBARU OWNERS WITH 2012MY & 2013MY FACTORY NAVIGATION MAY NOW DOWNLOAD THE LATEST MAPSET DATA FROM NOKIA/NAVTEQ...
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AVAILABLE Q3 2012.
2014 EXCHANGE COMPONENT IDENTIFICATION AND PROCEDURES - AUDIO UNITS
"THIS BULLETIN ANNOUNCES REPROGRAMMING FILE AVAILABILITY AND A CORRESPONDING INSTALLATION PROCEDURE WHICH WILL ALLOW...
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BLUETOOTH PAIRING TO BE COMPLETED SUCCESSFULLY WHEN USING VOICE COMMANDS ON THE CLARION AUDIO UNITS LISTED BELOW. PAIRING OF PHONES USING VOICE RECOGNITION IS THE PREFERRED METHOD ON THESE CLARION AUDIO UNITS. SEE BULLETIN 15-185-15 FOR ADDITIONAL DETAILS ON USING VOICE RECOGNITION TO PAIR PHONES TO CLARION AUDIO UNITS. THE PROCEDURE WILL INVOLVE DOWNLOADING THE APPLICABLE UPDATE FILE FROM SUBARUNET THEN LOADING IT ONTO A FLASH DRIVE FOR INSTALLATION."
THIS SERVICE INFORMATION BULLETIN CONTAINS A SERIES OF SCREEN SHOTS WITH INSTRUCTIONS WHICH PROVIDE A PROCEDURE FOR...
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PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNITS DEFAULT PASSKEY WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM 1234 TO 0000, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.
GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE
Brakes
31 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
Due to incomplete repair instructions previously provided in the WQK-47 recall bulletin, the WQQ-52 recall will involve...
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applying additional anti-corrosion material to the four-way (2-2 way) joint connector area of the brake line system on Forester, Impreza, WRX, and STI vehicles previously repaired under the WQK-47 (14V-311) brake line corrosion recall prior to the December 23, 2014 WQK-47 recall bulletin revision. The revisions to the bulletin are for part number changes.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This bulletin provides a revised adjustment procedure to be used when diagnosing Brake Light Switch (BLS) -related DTCs C1531 and/or C0054.
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If the BLS is out of adjustment, the ABS and/or VDC warning lamp may illuminate.
Fuel Tank Insulation Pad / Fuel Delivery Tube Changes
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
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customer concerns of a squeaking or squealing sound on the models listed above.
This bulletin announces a design change made to the rear wheel / brake backing plates.
"Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall."
This bulletin announces a design change made to the rear wheel / brake backing plates.
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Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.
This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce...
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customer concerns of excessive brake squeal. This new kit eliminates the slotted shim which previously was installed between the rubber-coated outer shim and the brake pad.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to...
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allow retailers to place orders for single tools.
Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
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customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).
NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.
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This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
EXCLUDES HYBRID MODELS.
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This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.
(ALL EXCEPT Hybrid Models) REVISED This bulletin announces a design change to the brake light switch (BLS) to reduce...
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the possibility of improper illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.
This bulletin announces a design change to the brake light switch (BLS) to reduce the possibility of improper...
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illumination of the ABS and/or VDC warning lamp. In the event a product containing silicone is used to lubricate the BLS or for other purposes in the area around the switch, a non-conductive coating may develop over time on the internal electrical contacts and affect operation of the switch. On / Off signal output from the BLS is critical for proper operation of various systems on the vehicle. When the switch does not operate properly, warning lamps illuminate and DTCs are stored. A table with BLS-related DTCs and additional information is provided in the Service Procedure information. A photo of the switch changes is shown below. This bulletin also provides a diagnostic and adjustment procedure to be used when diagnosing brake light switch-related DTCs.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...
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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...
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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE STOP LIGHT SWITCH TO REDUCE THE POSSIBILITY OF IMPROPER ILLUMINATION OF...
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THE ABS AND/OR VDC WARNING LAMP WITH RESULTING DTCS C1531 AND/OR C0054. DETAILS OF THE SWITCH CHANGES ARE SHOWN IN THE ILLUSTRATION BELOW.
THIS BULLETIN PROVIDES A REVISED ADJUSTMENT PROCEDURE TO BE USED WHEN DIAGNOSING BRAKE LIGHT SWITCH (BLS) -RELATED DTCS C1531 AND/OR C0054.
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IF THE BLS IS OUT OF ADJUSTMENT, THE ABS AND/OR VDC WARNING LAMP MAY ILLUMINATE.
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE STOP LIGHT SWITCH TO REDUCE THE POSSIBILITY OF IMPROPER ILLUMINATION OF...
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THE ABS AND/OR VDC WARNING LAMP WITH RESULTING DTCS C1531 AND/OR C0054. DETAILS OF THE SWITCH CHANGES ARE SHOWN IN THE ILLUSTRATION BELOW.
THIS BULLETIN INFORMS OF CHANGES TO BOTH THE PADDING ON THE FUEL TANK ASSEMBLY AND THE CUSHIONS FOUND ON THE FUEL...
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DELIVERY TUBING CONNECTING THE MAIN FUEL PUMP ASSEMBLY TO THE SUB-LEVEL UNIT (TRANSFER PUMP).
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE STOP LIGHT SWITCH TO REDUCE THE POSSIBILITY OF IMPROPER ILLUMINATION OF...
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THE ABS AND/OR VDC WARNING LAMP WITH RESULTING DTCS C1531 AND/OR C0054. DETAILS OF THE SWITCH CHANGES ARE SHOWN IN THE ILLUSTRATION BELOW.
THIS BULLETIN INFORMS OF CHANGES TO BOTH THE PADDING ON THE FUEL TANK ASSEMBLY AND THE CUSHIONS FOUND ON THE FUEL...
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DELIVERY TUBING CONNECTING THE MAIN FUEL PUMP ASSEMBLY TO THE SUB-LEVEL UNIT (TRANSFER PUMP).
REVISED BRAKE LIGHT SWITCH ADJUSTMENT PROCEDURE FOR DTCS C1531 AND C0054
SUBARU: ON SOME VEHICLES, TO REDUCE POSSIBILITY OF IMPROPER ILLUMINATION, A CHANGE IN DESIGN FOR STOP LIGHT SWITCH FOR ABS AND/OR VDC WARNING LAMP.
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MODELS 2012-14 IMPREZA, XV CROSSTREK (EXCEPT HYBRID), 2008-14 WRX, STI, 2014 FORESTER. *PE
Body & Paint
30 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
Design Change to Rear Door Power Window Regulator
Instrument Panel Side Vents Coming Loose
Increase to Detent Force of Front Door Checker Mechanism
Exterior Auto Dim Mirrors with Approach Lighting
Increase to Detent Force of Front Door Checker Mechanism
Paint Coding Information
Revised Sunroof Deflector for Rattling Sound
Paint Coding Information
This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof spoiler.
This bulletin announces availability of new power window switch assemblies.
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above.
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The design changes provide the bolt with an increased durability against rust.
"This bulletin announces availability of new power window switch assemblies developed to address the following customer...
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concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"
This bulletin announces availability of new power window switch assemblies developed to address the following customer...
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concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...
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retention and prevent water intrusion into the converter case.
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.
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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.
This bulletin announces a design change made to the front seat outer hinge cover trim panels.
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In some cases, when exiting the vehicle, the trim panel may inadvertently get kicked and become dislodged from the seat cushion assembly. The shape of the front portion of the panel has been changed to prevent this condition.
This bulletin describes a design change to the center bracket component of the window regulator assembly.
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The change was made to address customer concerns of the front door glass shuddering while opening or closing. Moisture accumulation in the run channels can cause a stick-slip / vibration condition as the glass goes up and down resulting in the shudder.
This bulletin provides a procedure to address a limited number of customer concerns regarding a visible depression or...
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dent which may be noticeable in the roof trim panel (head liner) over the front, center portion of the cargo area.
DESIGN CHANGE TO REAR DOOR POWER WINDOW REGULATOR
INSTRUMENT PANEL SIDE VENTS COMING LOOSE - TO ADDRESS CUSTOMER CONCERNS OF THE INSTRUMENT PANEL SIDE DASH GRILLE VENT...
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ASSEMBLY COMING LOOSE, THE RETAINING CLAW PORTION HAS BEEN REDESIGNED TO PROVIDE BETTER RETENTION.
THERE HAVE BEEN A SMALL NUMBER OF REPORTS STATING THE FINISH OF THE EYESIGHT STEREO CAMERA TRIM COVER IS PEELING.
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THIS BULLETIN ANNOUNCES A CHANGE TO THE PAINT MATERIAL TO ELIMINATE THE CONDITION AND INSTRUCTIONS FOR ORDERING THE REPLACEMENT PARTS.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE INFORMATION CONCERNING ACCEPTABLE WINDSHIELD REPAIR AREAS ON 2014MY FORESTER...
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VEHICLES EQUIPPED WITH THE EYESIGHT SYSTEM. REFER TO THE EYESIGHT OWNER MANUAL AND THE APPLICABLE SERVICE MANUAL FOR MORE DETAILED INFORMATION.
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM...
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THE LOWER PORTION OF THE A PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIMS SUPPORT RIB MAY BE COMING IN CONTACT WITH THE VEHICLE BODY CAUSING THE SOUND.
THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM...
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THE LOWER PORTION OF THE A PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIMS SUPPORT RIB MAY BE COMING IN CONTACT WITH THE VEHICLE BODY CAUSING THE SOUND.
REVISED SUNROOF DEFLECTOR FOR RATTLING SOUND
Lighting
15 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Puddle Light Recall
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s warning lamp to illuminate.
We have good news to report.
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Forester Carpet Floor Mats are now in production with a new supplier, and we will be shipping product starting next Monday, June 3. Mats will be shipped to every dealer, based on vehicles subject to the recall and based on vehicles sold without mats plus vehicles in dealer inventory. Dealers do not have to order these mats. We fully expect that production and our shipments will be sufficient to cover all of the dealer requirements by mid June. After the dealer needs are met, we will resume shipping Foresters from the ports with mats. Customer notification letters for the recalled units will be mailed early the week of June 3. At that time we will also provide the recall bulletin and claim procedures. Dealers will need to contact their customers who were delivered a car without mats to arrange for installation of the new mats once they have mats in inventory. We ask that dealers prioritize mats for vehicles which have already been sold to customers. We thank you very much for your patience and understanding during this unusual situation.
Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information...
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on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW."
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE GUIDELINES FOR PROPER POSITIONING OF ETC DEVICES, I.E., EZ PASS, SUN PASS,...
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K-TAG, ETC, IN VEHICLES EQUIPPED WITH THE NEW EYESIGHT SYSTEM. REFER TO THE EYESIGHT OWNER MANUAL AND THE APPLICABLE SERVICE MANUAL FOR MORE DETAILED INFORMATION.
"PLEASE NOTE: ONLY THOSE VEHICLES THAT WERE RETAILED AT THE TIME OF THE APRIL 15, 2013 DEALER NOTICE CONCERNING 2014 MY...
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FORESTER CARPETED FLOOR MATS ARE INCLUDED IN THE WQH44 RECALL CAMPAIGN. PLEASE REFER TO THE RECALL CAMPAIGN BULLETIN IN STIS FOR DETAILED INFORMATION. FOR THE RECALL CLAIMS, AN INDIVIDUAL PART RETURN NOTICE WILL BE SENT TO YOUR DEALERSHIP WHEN THE RECALL CLAIM IS APPROVED."
"THIS BULLETIN PROVIDES A MORE DETAILED REVIEW OF THE PROCEDURES FOR RE-INITIALIZING THE PRG SYSTEM WHICH IS ALREADY...
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OUTLINED AS PART OF THE SERVICE MANUAL DIAGNOSTICS. IF YOU RECEIVE A CUSTOMER CONCERN OF AN INOPERATIVE POWER REAR GATE, AFTER CONFIRMATION OF THE CONCERN, PERFORM THE FOLLOWING INITIALIZATION PROCEDURES FIRST TO SEE IF NORMAL OPERATION CAN BE RESTORED. IT IS IMPORTANT TO DO THIS BEFORE FURTHER TROUBLESHOOTING IS DONE OR REPLACING ANY SUSPECTED COMPONENTS AS THIS CONDITION MAY NOT BE THE RESULT OF A COMPONENT FAILURE."
HILL START ASSIST (HSA) WARNING LIGHT, DTC C0076 - THIS BULLETIN PROVIDES INFORMATION TO ADDRESS A CUSTOMER CONCERN OF...
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INTERMITTENT OPERATION OF THE HILL START ASSIST WARNING LAMP.
SUBARU: THE CUSTIOMER MAY COMPLAIN OF THE INTERMITTENT OPERATION OF THE HILL START ASSIST WARNING LAMP.
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STORED DTC C0076 WITH DETAIL CODES 2610H AND/OR 2620H. *JS
Software & Calibration
13 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
Reprogramming File Availability for Oil Level detection
Reprogramming Files for DTC P0420
Reprogramming File Availability for Oil Level detection
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.
REPROGRAMMING FILE AVAILABILITY FOR OIL LEVEL DETECTION
REPROGRAMMING FILES FOR DTC P0420
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS.
THIS BULLETIN WAS REVISED TO ADVISE RETAILERS THE WARRANTY/CLAIM INFORMATION HAS BEEN UPDATED.
Air Bags & Safety
10 bulletinsThis bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
"NOTE: THE AIRBAG SYSTEMS USED ON PREVIOUS AND CURRENT WRX, STI AND TRIBECA MODELS ARE NOT EQUIPPED WITH EDR FUNCTIONALITY.
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THIS BULLETIN PROVIDES INFORMATION REGARDING EVENT DATA RECORDER (EDR) FUNCTIONALITY WHICH HAS BEEN INCORPORATED INTO THE AIRBAG SYSTEM. THE FUNCTION OF THE EDR IS BEST EXPLAINED USING THE FOLLOWING STATEMENTS FOUND IN THE VEHICLE OWNERS MANUAL: THIS VEHICLE IS EQUIPPED WITH AN EVENT DATA RECORDER (EDR). THE MAIN PURPOSE OF AN EDR IS TO RECORD, IN CERTAIN CRASH OR NEAR CRASH-LIKE SITUATIONS SUCH AS AN AIRBAG DEPLOYMENT OR HITTING A ROAD OBSTACLE, DATA THAT WILL ASSIST IN THE UNDERSTANDING HOW A VEHICLES SYSTEMS PERFORMED. THE EDR IS DESIGNED TO RECORD DATA RELATED TO VEHICLE DYNAMICS AND SAFETY SYSTEMS FOR A SHORT PERIOD OF TIME, TYPICALLY 30 SECONDS OR LESS."
HVAC & Climate
9 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
This bulletin provides a service procedure to address customer concerns of a rattling-type sound\ coming from the...
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defroster vent grille area of the instrument panel (IP) near the base of the windshield.
This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.
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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.
This bulletin announces a design change to the A/C Condenser receiver-dryer assembly.
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The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.
This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.
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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets
Suspension
9 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces a design change to the front strut mounts intended to address customer concerns of a...
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popping-type sound which may be heard when making low speed turns.
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A NEW REQUIREMENT REGARDING ONE-TIME USE PARTS WHICH MUST REPLACED WHENEVER...
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DISCONNECTING OR REPLACING THE PRG ROD. THE SPRING STEEL RETAINING CLIPS (STOP RINGS) WHICH LOCK THE PRG ROD TO THE BALL STUDS (PIVOT POINTS) ON EITHER END ARE NOW ONE-TIME USE ITEMS AND MUST BE REPLACED WHENEVER THEY ARE REMOVED. IF THE STOP RINGS ARE NOT REPLACED, THE ROD MAY COME OFF THE BALL STUD DURING PRG OPERATION.
Fuel System
8 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
REVISED. This bulletin announces a design change of the fuel injector used on 2.0L DIT models to prevent water intrusion.
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A new silicone rubber cover has been developed and incorporated into production for this purpose.
THIS SERVICE INFORMATION BULLETIN PROVIDES A PROCEDURE FOR RESETTING THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD.
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WHENEVER REPLACING THE MFD AND / OR COMBINATION METER, THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD MUST BE RESET FOR ACCURATE INFORMATION TO DISPLAY GOING FORWARD. IF NOT RESET, ERRONEOUS VALUES (EITHER EXTREMELY HIGH IN THE CASE OF A MFD REPLACEMENT OR EXTREMELY LOW FOR A COMBINATION METER REPLACEMENT) FOR LIFETIME FUEL CONSUMPTION WILL BE DISPLAYED. THERE IS NO WAY TO TRANSFER THE OLD / EXISTING LIFETIME FUEL CONSUMPTION RESULTS TO THE NEW MFD OR COMBINATION METER ALLOWING IT TO CONTINUE UNINTERRUPTED. AS A RESULT, AFTER REPLACEMENT OF THE MFD AND / OR COMBINATION METER, ALL CALCULATIONS WILL START FRESH FOLLOWING PERFORMANCE OF THE FOLLOWING PROCEDURES.
SUBARU: THE FORMATION OF MOISTURE AND/OR CONDENSATION, INSIDE OF REAR COMBINATION AND HEADLAMPS, IS TEMPORARY, AND...
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WILL EVAPORATE WHEN TEMPERATURE RISES INSIDE LAMPS. MODEL ALL. NO YEARS LISTED. *PE
SUBARU: THERE ARE CHANGES TO THE FUEL TAMK ASSEMBLY AND THE CUSHIONS FOUND ON THE FUEL DELIVERY TUBE.
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*JS
SUBARU: RARE CONDITION WHERE ICE AND SNOW CLOGS EVAPORATIVE EMISSION SYSTEM HOSES AND/OR DRAIN SEPARATOR, DURING HEAVY...
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SNOW CONDITIONS, REPAIR METHOD IS PROVIDED FOR REMOVAL OF DRAIN SEPARATOR AND INSTALLATION OF EVAPORATIVE HOSE KIT FOR PREVENTION OF CONDITION. MODEL 2011-2013 FORESTER. *PE
Steering
7 bulletinsNew Electric Power Steering (EPS) Control Unit for DTC C2532
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address...
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customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.
IMPORTANT: This Service Bulletin has been as been replaced by TSB 04-24-18 dated 11/9/2018 entitled ?Increased Steering Effort when Cold, DTC C2532?.
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Please refer to this new bulletin for the latest information regarding this condition.
This bulletin announces a design change made to the forward bushing used in the front lower control arm to address...
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customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel. The material for the cushion portion of the front bushing has been changed.
SERVICE BULLETIN IF YOU RECEIVE A CUSTOMER CONCERN OF THE EPS WARNING LIGHT COMING ON AND DIAGNOSTICS SHOW A DTC C2532...
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STORED IN MEMORY, A NEW EPS CONTROL UNIT IS NOW AVAILABLE TO ADDRESS THIS CODE. THERE MAY ALSO BE A CUSTOMER CONCERN OF INCREASED STEERING EFFORT ALONG WITH THE EPS WARNING LIGHT COMING ON.
NEW ELECTRIC POWER STEERING (EPS) CONTROL UNIT FOR DTC C2532
SUBARU: AN ISSUE OF INCREASE STEERING EFFORT, ELECTRIC POWER STEERING (EPS) WARNING LIGHT COMES ON WITH DIAGNOSTIC...
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TROUBLE CODE (DTC) C2532 AND TO ADDRESS CODE A NEW EPS CONTROL UNIT THAT IS AVAILABLE. MODEL 2014 FORESTER, 2012-14 IMPREZA, XV CROSSTREK (INCLUDING HYBRID). *PE
Tires & Wheels
3 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This bulletin announces a change made to the wheel lug nuts.
This Service Information Bulletin announces a change made to the wheel lug nuts.
Hybrid & EV
3 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.