2020 Subaru Crosstrek TSBs
368 Technical Service Bulletins across 17 categories
Categories
Infotainment
84 bulletinsIn the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the above listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed.
This bulletin gives information on extended New Car Limited Warranty for CP1 and Gen 3.1 Head Units.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This bulletin addresses reprogramming file availability and a software update installation procedure to provide...
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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide...
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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected.
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This update should prevent unnecessary replacement of the head unit or USB cable.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...
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detected.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information...
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during diagnosis of Infotainment concerns.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressin customer concerns.
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...
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detected.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...
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detected.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U).
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize...
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efficiency.
This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with Apple...
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CarPlay certification.
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when...
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diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1 Audio and Navigation Head Units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
Map update for Harman Gen 3.1 Navigation Equipped Head Units.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
Update your STARLINK Multimedia Software and Navigation Maps.
Update for STARLINK Multimedia Software.
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(with 7-inch or 8-inch display)
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U).
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...
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feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U).
The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.
Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units.
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow...
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response when using the soft keys on the touch screen of the audio / navigation head unit.
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto...
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feature not connecting or launching properly when a compatible device is connected to the head unit.
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns.
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Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being...
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either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) > Diagnostics with Phenomena section as a starting point.
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error.
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A Route Calculation Unsuccessful message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systems functionality.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD.
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When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when...
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diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...
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play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
Engine
63 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...
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(RES) system being the only non-functioning feature with telematics.
This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin announces a design change made to the CVT Control Valve Body.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
"This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...
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Codes (DTCs) detected by the Engine Control Module: P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2"
"This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy...
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the following DTCs: P0016: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor A P0017: Crankshaft Position - Camshaft Position Correlation Bank 1 Sensor B P0018: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor A P0019: Crankshaft Position - Camshaft Position Correlation Bank 2 Sensor B P0087: Fuel Rail/System Pressure Too Low Bank 1 These files contain enhanced logic for the self-diagnosis program of the ECM and to optimize stabilization of fuel pressure. "
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the repair procedures to be followed when DTC P1449 (EVAP System Clog Detected) is detected by...
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the Engine Control Module (ECM).
"This bulletin announces availability of the new TR580 control valve and connector cover developed to address cases of...
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the following DTCs detected by the Transmission Control Module (TCM): P2721: Pressure Control Solenoid D Control Circuit High P2763: Torque Converter Clutch Pressure Control Solenoid Control Circuit High P0974: Shift Solenoid A Control Circuit High P0977: Shift Solenoid B Control Circuit High"
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This bulletin announces the availability of new oxygen sensors developed to address Diagnostic Trouble Codes (DTCs)...
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detected by the Engine Control Module.
This bulletin announces the availability of new reprogramming files for the Engine Control Module (ECM).
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These files address concerns of the starter motor not operating in low ambient temperatures (less than 0 Degrees Celsius/ 32 Degrees Fahrenheit).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This thermo control valve video contains information on the replacement of thermo control valve.
"This bulletin announces availability of new reprograming files for the Engine Control Module (ECM) developed to remedy...
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the following DTCs: P0016, P0017, P0018, P0019, P0087."
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...
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(RES) system being the only non-functioning feature with telematics.
This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of...
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the engine surging/jolting when releasing the accelerator from half-throttle.
This bulletin the announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming...
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files to address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when...
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diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This Service Information Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
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All Gen2 and Gen3 Telematics Equipped Models.
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer...
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concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This bulletin announces design changes made to the fuel injector assembly in response to misfire DTC P030x, engine...
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knocking, and/or DTCs P219C-D-E-F.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation...
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during acceleration at engine speeds of 1500-3500 rpm.
This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation...
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during acceleration at engine speeds of 1500-3500 rpm.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces a design change made to the heater control assembly in response to a small number of customer...
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concerns of the climate control not producing enough heat when driving in EV mode (engine not running.)
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This bulletin announces availability of reprogramming files to optimize the engine's electronic control module (ECM).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin announces a design change made to the TPMS valve assemblies.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This bulletin announces availability of new intake manifold assemblies.
This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address...
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related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and being drawn into the engine.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard...
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starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown...
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in Freeze-Frame Data acquired during Engine diagnosis.
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM).
This bulletin announces availability of reprogramming files to optimize the engines electronic control module (ECM).
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These new files address concerns of the check engine light coming on and setting any of the following DTCs for Air-Fuel Ratio Imbalance: P219C, P219D, P219E or P219F. The ECM parameters for air-fuel (A/F) calculation have been revised.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
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In most cases involving this DTC, the following scenario(s) occur: When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM."
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
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In most cases involving this DTC, the following scenario(s) occur: When trying to use the remote engine starter (RES) feature through Telematics (STARLINK / My Subaru app) the request is unsuccessful and the red Telematics indicator lamp illuminates. The customer takes their vehicle to the Retailer and the Technician finds the only code stored to be B2A16 in the DCM. The Technician diagnoses the DTC per the applicable Service Manual trouble tree and replaced the DCM.
Other
61 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics systems remote access features.
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription...
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process.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This bulletin announces a design change made to the rear gate stay assemblies.
This bulletin announces a design change made to the rear gate stay assemblies.
Oil Filler Cap Gasket Coming Unseated
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
Replacement Key and Immobilizer Info
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
The bulletin announces the design change made the propeller shaft to address the small number of customer concerns...
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regarding a growling-type sound being heard from under the vehicle when driving.
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.
This bulletin provides a repair procedure for R152 type rear differentials.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port...
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connected devices.
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.
This bulletin announces availability of new center console armrest covers to address the a wrinkling condition.
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port...
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connected devices.
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process.
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This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.
This bulletin announces a design change made to the outer hinge cover on the drivers 10-way adjustable power seats.
This bulletin provides an overview and basic instructions for use of the Destination to Vehicle feature of the Gen 2...
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Telematics system.
This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2 Telematics system equipped Subaru.
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and...
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Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics system's remote access features.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics...
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subscription process.
This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats.
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The procedure applies to both manually and power operated seat assemblies.
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number...
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of customer reports of a squeaking sound heard when leaning back in the front seats.
This bulletin announces a design change made to the rear seat folding center arm rest.
This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Vehicle repair program for customers affected by the COVID-19 quarantine.
All Models (Vehicle Cleaning- COVID-19Best Practices)
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru's QMR of the month winner.
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics...
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subscription process.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Pre-Delivery & Maintenance
38 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be...
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coming from the air plug at the top of the radiator.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational...
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concerns of the Gen 2 Telematics systems remote access features.
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the...
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use of OBD-II port connected devices.
The purpose of this bulletin is to provide a description of current changes to Service Manuals.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be...
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coming from the air plug at the top of the radiator.
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals.
Special Service Tools Cross Reference List.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
This Service information bulletin provides Telematics system/generation applicability.
This service information bulletin provides insight in response to both customer and retailer feedback resulting from the...
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use of OBD-II port connected devises.
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on...
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the models listed.
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the...
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use of OBD-II port connected devices. These devices are often employed by insurance companies to monitor driver activity for premium calculations (premium discounts). Commonly referred to as discount tools, driver monitors or dongles, the use of these devices can interfere with normal STARLINK system operation.
Electrical
20 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Bulletin announces the diagnostic procedures to be followed when diagnosing DTC B145C (Heat Pump ECU...
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Communication).
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness...
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and the rear wiring harness connectors.
This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...
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Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).
"This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices.
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These devices are often employed by insurance companies to monitor driver activity for premium calculations, and can cause DTC B2A15, a red telematics MIL to illuminate, or recurring STARLINK notification to retailers and emails to customers. "
This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness...
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and the rear wiring harness connectors.
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
In the interest of customer satisfaction, Subaru of America, Inc.
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(Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles.
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which...
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are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK...
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Telematics Data Communication Module (DCM) along with a new claim submission requirement.
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting...
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bolts used to secure the rear stabilizer bar brackets.
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DMC).
This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting...
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bolts used to secure the rear stabilizer bar brackets to them.
This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to...
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secure the rear stabilizer bar brackets to them.
This service information bulletin provides important information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal...
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and/or installation practices.
Body & Paint
19 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This bulletin announces the design change made to the cowl panel.
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The change was made to address a small number of cases where the rubber sealing portion becomes separated.
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...
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adjustment/calibration of the EyeSight system after body repair procedures have been performed.
This bulletin announces a design change made to the cowl panel.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
WRD-23 12 volt inverter connector corrosion video.
This Bulletin announces additional cautions being added to the Owners Manual and Service Manual regarding the operation...
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of door locks.
UPDATE New Safety Recall: WRD-23 12V Inverter Connector Corrosion.
This bulletin announces a design change made to the power window main switches used in the models listed.
This bulletin announces a design change made to the cowl panel.
This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a...
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buzzing / rattle-type sound heard while driving.
This bulletin announces a design change made to the power window main switches.
This bulletin announces a design change made to the power window main switches.
This bulletin announces a design change made to the power window main switches used in the models listed.
This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports...
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describing a rattling - type sound origination from the lower molding.
This bulletin announces a design change made to the hood stay support.
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This change will prevent vibration sounds resulting from contact with adjacent under-hood components.
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish...
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peeling.
This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish...
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peeling.
Transmission
19 bulletinsThis annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...
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certain CVT solenoid related DTCs as listed.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.
This bulletin outlines design changes made to the TR580 CVT oil pan assembly.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions.
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged chain slip condition on the TR580 and TR690 model CVT transmissions.
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip...
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condition on the TR580 and TR690 model CVT transmissions.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
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related DTCs.
This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address...
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isolated customer concerns of a rattling / vibration -type sound from the shift knob. The sound is primarily reported while driving in 4th gear between 1900 and 2500 rpm.
This Service Information Bulletin outlines design changes made to the TR580 CVT oil pan assembly.
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The changes are as follows: The CVT oil pan material has been changed from steel to aluminum. The new aluminum pan has a new, larger diameter drain plug and drain plug gasket. The new aluminum pan will be sold as a set consisting of: oil pan, drain plug and drain plug gasket. The bolts used to secure the pan to the case are now a flanged type instead of lock-washer type and are reusable.
Fuel System
17 bulletinsThis bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...
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Rail/System Pressure Too Low Bank 1).
This bulletin announces design changes made to the fuel tank and vent tubes.
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The new fuel tank and vent tubes use a material with increased resistance to alcohol.
The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...
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Rail/System Pressure Too Low Bank 1).
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...
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Rail/System Pressure Too Low Bank 1).
"In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years."
Denso low pressure fuel pump warranty extension.
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...
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Rail/System Pressure Too Low Bank 1).
This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...
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Rail/System Pressure Too Low Bank 1).
This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed.
This bulletin announces design changes made to the fuel tank and vent tubes.
This bulletin announces design changes made to the fuel tank and vent tubes.
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An enhanced material has been incorporated into the production of these components.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound...
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coming from the fuel tank area.
HVAC & Climate
8 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.
This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.
This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles.
Hybrid & EV
8 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2022 model year Crosstrek Hybrid vehicles.
This bulletin is being released as guidance for proper testing and charging of vehicle batteries.
This bulletin announces availability of new reprograming files to correct P015A or P015B.
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(PHEV only)
This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing...
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Crosstrek Hybrid vehicles.
This bulletin announces a design change made to the AT selector lever guide plate.
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(Crosstrek Hybrid)
Lighting
7 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
The WRD-23 Product Campaign Bulletin is now available on STIS.
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Please refer to the bulletin for detailed service, parts, and claim instructions.
Puddle Light Recall
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
Suspension
7 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center...
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retaining nut area of the front strut mounts.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may...
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hear when going over bumps.
Tires & Wheels
5 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This bulletin announces a change made to the wheel lug nuts.
This Service Information Bulletin announces a change made to the wheel lug nuts.
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the...
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applicable models listed.
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Software & Calibration
4 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination...
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meter assembly.
Brakes
4 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This bulletin announces the repair procedure to address rare cases of the brake pedal emitting a squeaking sound during operation.
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(Applicable to Plug-In Hybrid only)
Air Bags & Safety
3 bulletinsThis Bulletin announces the availability of a new part Extender Belt.
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This is for customers who find it necessary to increase the length of their seat belt.
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or...
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Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
Steering
1 bulletinThis bulletin announces the design change made to the leather wrapped steering wheels.