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2017 Subaru Crosstrek TSBs

312 Technical Service Bulletins across 17 categories

Infotainment

45 bulletins
11016206

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

11013525

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11010925

This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.

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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

11008276

The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.

11005615

This announcement provides information for retailers to install the latest infotainment system software for Denso CP...

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1.5.

11002730

This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.

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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

10240113

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10233907

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10209915

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...

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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

10199933

This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...

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equipped with F10 7 Navigation and 7 Display Audio head units.

10198770

This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...

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may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems.

10198742

This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above...

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equipped with F10 7 Navigation and 7 Display Audio head units.

10194859

This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...

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equipped with F10 7 Navigation and 7 Display Audio head units.

10185092

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.

10183713

This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM.

10182220

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.

10179426

This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...

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feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.

10175969

This service information bulletin announces availability of an enhancenment to the Gracenote database included in the...

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vehicles listed equipped with F10 7" Navigation and 7" display audio head units.

10171934

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving an F10 Navigation and Display Audio units with 7' display.

10171930

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.

10169864

"This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM."

10168574

This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow...

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response when using the soft keys on the touch screen of the audio / navigation head unit.

10168562

This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD.

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When accessing the Maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

10166913

This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...

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play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.

10164184

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving Gen 2 F10 Navigation and Display Audio units with 7 display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.

10163558

All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in.

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Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.

10163519

This service information bulletin provides a procedure for customizing the maintenance period settings of the MFD.

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When accessing the maintenance period information on the SSM4, the maintenance interval default values for mileage and number of months are different from those displayed on the MFD. This procedure describes how to synchronize the MFD and SSM4 values to insure proper customer notification.

10160202

This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units.

10154412

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.

10153627

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.

10150937

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.

10150930

This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.

10150912

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.

10150885

This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.

10146484

The following information addresses reprogramming file availability and a software update installation procedure to...

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provide optimization to the new Harman Gen 3 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation. It is VERY IMPORTANT to read and understand this information completely to understand all changes from prior releases before proceeding.

10145077

This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow...

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response when using the soft keys on the touch screen of the audio / navigation head unit.

10144881

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.

10143882

procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10...

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Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic.

10142835

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.

10139508

This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...

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may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.

10138774

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display. The procedure will involve downloading the applicable software update files from Subarunet then loading them onto a flash drive for audio unit installation.

10138770

Subject: Removal of Certain Fujitsu 10 Audio / Navigation Update Files from Subarunet The following update files have...

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been temporarily removed from Subarunet due to potential quality concerns with the 2nd file used in those updates. Retailers are requested to take the following action: ? If any of the following Fujitsu 10 Audio / Navigation files have been downloaded and saved locally, please discontinue their use and delete them immediately

10130285

TECHNICAL SUPPORT GUIDE FOR NAVIGATION AND AUDIO F10 GEN2 SYSTEMS.

10130280

Models with FujitsuTEN (F10) Gen 2.0 / 2.1 Navigation or Display Audio Head Units ONLY.

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This bulletin provides a repair procedure to address specific, confirmed customer concerns of: ? Audio output interruption every 2-3 seconds when listening to AM or FM radio broadcasts ? No audio output at all when attempting to listen to a HD Radio broadcast.

10130278

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.

Pre-Delivery & Maintenance

38 bulletins
11027986

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

11027083

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...

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(Immobilizer Key Collation Diagnosis).

11025796

Subaru service article locator.

11025789

Subaru service article locator.

11022305

Subaru Service Technical Support Newsletter special edition.

11019943

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...

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center.

11017466

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11016205

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11014852

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

11013530

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...

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February.

11009685

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11008282

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11005609

This announcement provides information on Takata Recall Escalated Towing Program.

11005595

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10253987

T16 Warranty Extension (15-317-24R) Frequently Asked Questions.

10222357

The purpose of this bulletin is to provide a description of current changes to Service Manuals.

10219492

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10213177

This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.

10210815

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10201035

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...

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Information System (STIS) web site.

10198758

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models

10194838

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

10187315

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10186434

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10182247

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10182187

The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru...

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Technical Information System (STIS) web site.

10179378

Special Service Tools Cross Reference List.

10177826

This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...

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concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.

10177820

This Service information bulletin provides Telematics system/generation applicability.

10173186

This service bulletin provides details of a correction to the diagnostic procedure for DTC B2350- REAR RADAR...

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COMMUNICATION ERROR on the models listed.

10173125

This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.

10173028

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10171950

This Service Information bulletin describes a change made to the labels applied to the push to start switches used on...

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the models listed.

10161824

Subaru Service and Technical Support Line Newletter.

10161813

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10144883

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information

10144882

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for replacement of a defective unit from the manufacturer.

10111082

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. CONTENTS Within the terms of the Basic New Car Warranty and the one year Replacement Parts Warranty, the Exchange Program provides for replacement of a defective unit from the manufacturer.

Engine

38 bulletins
11027982

This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

11027081

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...

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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

11025790

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...

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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

11024861

This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11023523

This bulletin announces a design change made to the CVT Control Valve Body.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11017452

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...

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engines.

11017437

"This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...

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Codes (DTCs) detected by the Engine Control Module: P0137: O2 Sensor Circuit Low Voltage Bank 1 Sensor 2 P0138: O2 Sensor Circuit High Voltage Bank 1 Sensor 2 P0140: O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2 P0141: O2 Sensor Heater Circuit Bank 1 Sensor 2"

11008281

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...

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on FA and FB type engines.

11008267

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

11008258

This bulletin announces the availability of new oxygen sensors developed to address Diagnostic Trouble Codes (DTCs)...

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detected by the Engine Control Module.

11005608

This thermo control valve video contains information on the replacement of thermo control valve.

10246083

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...

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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).

10244906

This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...

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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.

10207172

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

10202810

This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...

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type engines.

10198741

This bulletin outlines changes in the service procedure for engine oil pressure inspection.

10194830

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components.

10187306

This Service Information bulletin outlines an enhancement made to the 2.0L cylinder head casting part numbers provided...

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below.

10179422

This bulletin announces availability of new master cylinder application shaft seals.

10171917

This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).

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These new files address concerns of the check engine light coming on and setting a DTC P0400: EGR A FLOW. The DTC can set if the ECM tests the EGR system when ambient / intake air temperatures are below freezing.

10169881

This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns...

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of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.

10163521

This bulletin provides a procedure for addressing a limited number of concerns involving a tapping-type sound...

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originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.

10163017

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10161819

This bulletin provides a procedure for addressing a limited number of concerns involving a tapping -type sound...

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originating from the area where the engine and CVT are joined. On affected vehicles, the sound can be heard easiest after the engine is fully warmed up.

10160490

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10160214

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...

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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10154423

This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...

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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.

10154421

This Service Information bulletin announces a change to the required thread sealer used when installing the PCV valve into the engine block.

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The previously used material may solidify and cause damage to the engine block threads during PCV valve removal.

10153187

This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...

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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.

10150944

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...

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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

10150919

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...

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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

10144874

In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...

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Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.

10143868

This bulletin announces a design change to the PCV valve used on the models listed above.

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Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.

10141486

This bulletin announces a design change to the PCV valve used on the models listed above.

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Customers may have concerns of white smoke from the exhaust and / or in some cases, excessive engine oil consumption.

10131632

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...

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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10117529

This Service Information bulletin announces a material change to the engine accessory drive / v-belt made to address...

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customer concerns of a slipping belt (squeal or chirping) sound.

10117528

This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.

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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.

10111074

This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.

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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.

Other

36 bulletins
11027073

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11024863

Subaru tech tips newsletter article locator.

11024859

Subaru tech tips newsletter article locator.

11023524

This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...

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202 and / or 204 may occur preventing the process from completing successfully.

11022331

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

11022319

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11021263

This announcement provides information about a Subaru of America, Inc.

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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.

11021262

This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...

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vehicle's production.

11019932

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11018909

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11016234

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...

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retailers of the SOA321152 and SOA321153 Terminal Test Kits.

11016172

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

11009701

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

11008279

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11006935

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure for 2025MY vehicles.

11006934

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11006931

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10241801

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10233119

Oil Filler Cap Gasket Coming Unseated

10232894

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...

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whichever comes first.

10232535

Replacement Key and Immobilizer Info

10219491

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10219469

The bulletin announces the design change made the propeller shaft to address the small number of customer concerns...

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regarding a growling-type sound being heard from under the vehicle when driving.

10213197

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...

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track assembliesd.

10186378

This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and...

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Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.

10186348

The purpose of this bulletin is to provide replacement key and immobilizer information.

10175977

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...

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track assemblies used on the models listed.

10174543

All Models (Vehicle Cleaning- COVID-19Best Practices)

10171922

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10169889

"This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet. "

10164390

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

10131647

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10130277

( 2017-2018MY Impreza - 5 Dr Only)

10120997

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10120983

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

10117556

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.

Transmission

32 bulletins
11014872

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

11005624

This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...

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available.

11000817

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10241822

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10232240

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...

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certain CVT solenoid related DTCs as listed.

10213173

This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of...

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not being able to remove the key from the ignition switch when the vehicle is in Park.

10203904

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10202832

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10202821

(Subaru Retailers) As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.

10202817

(Owner Letter) As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an...

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extension to the Basic New Car Limited Warranty for your vehicles CVT Parking Brake Switch.

10202815

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10199960

As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.

10199957

As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an extension to the...

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Basic New Car Limited Warranty for your vehicles Electronic Power Steering Gear Box Assembly.

10199956

As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Power Steering Gear Box Assembly for certain 2012-2018 MY vehicles.

10198765

This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

10191573

Vehicles equipped with manual transmission and push-button start will follow DCM replacement procedure as outlined in...

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TSB 15-279-21: Gen1 Telematics DCM Replacement for 3G Sunset which is applicable to manual transmission vehicles with push-button start ONLY.

10186364

This bulletin announces a design change to the clutch release bearing.

10185062

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10183714

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...

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related DTCs.

10179416

This service information bulletin announces a design change to the clutch release bearing used on the models listed.

10165497

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.

10164446

"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"

10155220

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

10153178

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

10150949

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10150924

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10146483

This Service Information bulletin provides details about revised CVT select lever (shifter) components.

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The shape of the lock plate and output of the shift lock solenoid have been changed.

10146475

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first). This change is not in response to any specific condition, rather it is to provide customers with added assurance regarding the function and overall performance of their CVT. Additionally, vehicles which are beyond one-hundred thousand (100,000) miles at the time customer notification letters are mailed are being offered additional coverage for a period of one-year from the date of the customer notification letters.

10143869

This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a...

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VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.

10142838

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

10140478

Please check your inventory and incoming shipments for part numbers 31000AJ730R1 & 31000AJ740R1 manufactured prior to 2/9/18.

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If the face of the torque converter is stamped with a 290, 291 or 292, please return these parts to your facing RDC as defective.

10133528

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components

Electrical

30 bulletins
11024869

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...

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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

11019953

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...

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Battery Diagnostic tool.

11013550

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.

11010922

This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles...

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equipped with Gen 1 Data Control Modules.

11008283

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...

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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

11008262

This bulletin announces the procedures required to reprogram the DCM (Data Communication Module) in Gen1 Subaru vehicles...

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in response to the 3G network sunsetting.

11006932

This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...

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Module (DCM) is being tested as a dark current/standby current source.

11005614

This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...

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a dark current/standby current source. All models equipped with Telematics except Solterra.

11000828

This bulletin announces the availability of new oxygen sensors developed to address the following Diagnostic Trouble...

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Codes (DTCs); P0137 (O2 Sensor Circuit Low Voltage Bank 1 Sensor 2, P0138 (O2 Sensor Circuit High Voltage Bank 1 Sensor 2) P0140 (O2 Sensor Circuit No Activity Detected Bank 1 Sensor 2), and P0141 (O2 Sensor Heater Circuit Bank 1 Sensor 2).

10253971

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the Data Communication Module (DCM) Warranty from 3 years (36 months) of 36,000 miles to 8 years (96 months) or 100,000 miles, whichever comes first.

10252554

This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles...

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equipped with Gen 1 Data Control Modules.

10252551

This bulletin provides a repair procedure when diagnosing dark current draw on vehicles with GEN 1 Data Control Modules.

10252448

Subaru has extended the Data Communication Module (DCM) warranty from 3 years 36,000mi to 8 years or 100,000mi.

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In rare cases, customers may experience a dead battery as a result of the DCM continually trying to access the 3G network.

10251116

This letter provides information regarding the warranty extension for the Telematics Data Communications Module (DCM).

10251114

This announcement provides information in regard to the extension of the basic new car limited warranty for the...

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Telematics Data Communication Module (DCM). This coverage will apply to the vehicles listed for vehicles sold or leased in the United States.

10251111

Subaru of America, Inc.

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(Subaru) is extending the Data Communication Module (DCM) warranty from three years (36 months or 36K miles) to eight years (96 months or 100K miles), whichever comes first. This extension is in light of the rare cases of dead batteries experienced by customers.

10251108

This bulletin provides procedures required for reprogramming the Data Communication Module (DCM) in Gen 1 Subaru...

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vehicles due to sunsetting of the 3G network.

10238460

This bulletin announces repair procedures to be used when diagnosing dark current draw (parasitic draw) on vehicles...

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equipped with Gen 1 Data Control Modules.

10216981

This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which...

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are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

10202828

This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...

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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

10201806

This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK...

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Telematics Data Communication Module (DCM) along with a new claim submission requirement.

10183691

This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting...

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bolts used to secure the rear stabilizer bar brackets.

10177819

This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable)...

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of the STARLINK Telematics Data Communication Module (DMC).

10174537

This service information bulletin provides important information regarding diagnosis and replacement (when applicable)...

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of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.

10142824

This Service Information bulletin announces a design change to the upper oil pan baffle plate used on the models listed above.

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The new plate has a relief to allow for use of an oil level sensor which will be used in future production.

10141489

This Service Information bulletin announces a running change made to the Steering Angle Sensor.

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The (new) -style originally used on Legacy and Outback has been adapted.

10133520

This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to...

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the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement

10131633

Models with Manual HVAC Systems only.

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This Service Information bulletin provides precautions to use when removing the HVAC control panel to prevent damaging the blower fan speed switch. When removing the control panel, if the fan speed switch wiring harness is pulled taught or becomes stressed, the switch may be damaged. If the connector (lower) portion of the switch becomes separated from the switch body even slightly (see Fig. 1 on page 2), the HVAC control panel assembly must be replaced. The switch itself is not serviceable. The related instrument panel (IP) wiring harness must also be inspected and replaced if any damage is confirmed. NOTE: For 2012MY Impreza, see TSB 10-78-12, dated 4/18/2012.

10111085

ONLY 2016-2017MY: Those Models equipped with STARLINK Telematics.

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Provisioning is the process by which the DCM receives the subscription request and activates the related DCM features requested as outlined in the specific subscription contract. If provisioning is not successful then the DCM may remain in an inactive state and the requested services may not be activated for the customer. Field investigation has found that this may be a result of three possible conditions. * The DCM may be off the network due to vehicle storage or other network factors. * The DCM may be lacking power or ground due to some body side electrical concern. * The DCM may have an internal failure.

10111067

This Service Information bulletin announces a change to the shape of the rubber cap used on the flange nuts securing the...

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sub-level sending unit to the fuel tank. In addition, two of the caps are now used in production instead of only one. This change was made to enhance productivity during vehicle assembly.

Body & Paint

19 bulletins
11022304

This bulletin provides information on paint codes for vehicles in the 2026 line up.

11005599

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

10243372

This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...

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adjustment/calibration of the EyeSight system after body repair procedures have been performed.

10240110

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...

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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

10187314

This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.

10182596

Various paint manufacturers designate their own stock numbers and coding information although many of the major...

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suppliers are now using the SOA paint codes to help eliminate possible confusion. Their color formulations are updated on a continual basis. Some vendors may have different color names than those provided to them by SOA. Be sure to double-check the codes and formulas beforehand to help insure an accurate color match. Should discrepancies arise, please refer your Body Shop contact inquiries to the specific paint vendor or their jobber/supplier for the most updated formula information.

10173180

This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome...

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finish peeling.

10171105

This bulletin announces availability of new power window switch assemblies.

10163556

This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above.

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The design changes provide the bolt with an increased durability against rust.

10163526

"This bulletin announces availability of new power window switch assemblies developed to address the following customer...

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concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"

10161812

This bulletin announces availability of new power window switch assemblies developed to address the following customer...

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concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches

10155225

This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...

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retention and prevent water intrusion into the converter case.

10150932

This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...

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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

10150887

This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...

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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

10143880

Impreza 5-door models only.

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This Service Information bulletin serves as a reminder to always make sure the rear cargo cover (a.k.a. Tonneau Cover) is re-installed properly after removal. Although the cover fits and operates if not installed properly, wrinkling and / or damage to the cover material can occur.

10140485

This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.

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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.

10140470

This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.

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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.

10131639

This bulletin announces a change to the procedure used in production of the rear door glass assembly.

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The bottom edge of the door glass is pressed into a metal channel lined with rubber. The channel attaches the door glass assembly to the window regulator. In below-freezing temperature conditions, water freezing in the channel combined with the door glass sticking to the door weatherstrip can increase chance of the glass separating from the channel when attempting to operate (lower) the window. A lubricant has been added to the rubber portion to insure the glass gets fully seated during assembly which maximizes the clamping force of the channel on the glass.

10117545

This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.

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In rare cases, the cushion(s) may come loose and begin to protrude from under the roof rails where they contact the body.

Brakes

16 bulletins
11023536

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

11021266

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.

11002725

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.

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This information has been developed to reduce unnecessary brake caliper replacement.

10187307

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...

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customer concerns of a squeaking or squealing sound on the models listed above.

10185064

This bulletin announces a design change made to the rear wheel / brake backing plates.

10176020

This Service Information Bulletin is intended to clarify the proper ordering procedure to use in the rare case when an...

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individual brake hose component of the WUR-03R Service Campaign kit is needed.

10168589

"Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall."

10165552

This bulletin announces a design change made to the rear wheel / brake backing plates.

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Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.

10163525

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.

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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

10163520

SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to...

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allow retailers to place orders for single tools.

10161815

Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

10160512

Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

10160204

Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

10154419

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.

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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

10141490

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...

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customer concerns of a squeaking or squealing sound on the models listed. The new shims incorporate a new laminated design with increased damping characteristics to eliminate vibration identified as the root cause of the sound. The new kits include shims only (NO brake pads).

10138778

NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.

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This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.

Lighting

10 bulletins
11024867

This bulletin provides information on the load carrying capacity reduced label when a port-installed or...

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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

11012260

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...

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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

10232869

Puddle Light Recall

10208659

Going forward when a customers vehicle is equipped with a DCM that does not have Software version ID...

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DCM_06.00.17_20190816 installed and they wish to subscribe to Starlink Telematics Service, the DCM must be replaced.

10146480

This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.

10145079

This Service Information bulletin announces a change made to the lens portion of the fog light assembly.

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The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.

10142826

This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed to set and result in the related system?s warning lamp to illuminate.

10130270

This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.

10117533

This Service Information bulletin announces a production method change to the rear combination lamp assembly.

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The application procedure of the anti-fog coating was changed to prevent a customer concern of visible drip marks (or streaks) appearing on the inside of the lamp lens.

10117532

Models with SRVD Only.

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This bulletin provides revised diagnostic and repair procedures to address DTC B2327 for the Subaru Rear Vehicle Detection (SRVD), Blind-Spot Detection (BSD) and Rear Cross Traffic Alert (RCTA) system on the applicable models listed above. Under very specific (rare) conditions, the radar function of the SRVD system may experience a communication error and cause the SRVD warning lamp to illuminate. In addition, under certain highway driving conditions, an improper signal calculation by the system may cause a Cancel Code B2328 to set which will also cause the SRVD warning lamp to illuminate.

Fuel System

10 bulletins
11016224

The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.

11014875

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

11012266

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

11008273

Denso low pressure fuel pump warranty extension.

11006940

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

11000812

This bulletin announces the design change made to the high-pressure fuel pump developed to prevent DTC P0087 (Fuel...

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Rail/System Pressure Too Low Bank 1).

10219476

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

10198749

This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.

10141492

This Service Information bulletin announces a design change to the exhaust system cover.

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The purpose of the change is to improve parts integration (or ?commonality?) between models.

10111096

This Service Information bulletin provides a guideline to use for placement of required or mandated windshield stickers...

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(inside and / or outside) on vehicles equipped with EyeSight Driver Assist Technology and High Beam Assist (HBA) features. Examples of these types of stickers include: * Government facility / Military base access stickers * State-mandated Vehicle Safety Inspection and Emission Compliance stickers * Parking Permit Stickers The cameras used by both of these features require a clear, unobstructed "view" through the windshield for their proper operation. The illustration below shows the "Prohibited area" in gray. Any stickers mandated to be placed within the Prohibited area should be placed to the right of the EyeSight stereo camera and HBA camera, outside of the Prohibited area as shown in the illustration below. Viewed from inside the vehicle, the left edge of the sticker must be placed no more than 14 inches (slightly less is preferred as a "cushion" for measuring variation) from the right edge of the windshield as shown in the illustration and indicated by the box outlined in blue. Always consult state and local regulations applicable to windshield sticker placement.

Air Bags & Safety

9 bulletins
10213193

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10201027

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10186363

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10185083

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10185082

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10177825

This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or...

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Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.

10175988

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10173127

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10154207

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

HVAC & Climate

8 bulletins
11029329

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11023505

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11021258

"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

11019942

This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...

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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

11018899

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

10143878

This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.

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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.

10141499

This bulletin announces a design change to the A/C Condenser receiver-dryer assembly.

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The change involves the addition of a rubber end cap and retaining clip onto the bottom of the receiver-dryer tank portion to prevent corrosion intrusion and enhance sealing.

10133522

This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.

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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets

Software & Calibration

7 bulletins
11027981

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...

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interface firmware has been updated.

11024858

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

11022309

Subaru of America, Inc.

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will release an OTA to perform a software update to the DCM. This is a preventive OTA.

10198772

Gen1 Telematics Reprogramming for 3G Sunset.

10189606

Gen1 Telematics Reprogramming for 3G Sunset.

10141501

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.

10130287

The corrected update files are now available for download from Subarunet.

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TSB 15-20516R has been revised with new file names where applicable and re-posted to STIS.

Suspension

7 bulletins
11008259

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...

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unnecessary bushing replacement.

11005593

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

10225740

This bulletin announces a design change made to the front stabilizer bushings.

10216969

This bulletin announces a design change made to the front stabilizer bushings.

10205927

This bulletin announces a design change made to the front stabilizer bushings.

10188193

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...

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resistance to imperfections resulting from shock loads.

10179421

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...

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resistance to imperfections resulting from shock loads.

Tires & Wheels

3 bulletins
11029347

This Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...

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B2A20 with gen 4 Telematics.

10201813

This bulletin announces a change made to the wheel lug nuts.

10185090

This Service Information Bulletin announces a change made to the wheel lug nuts.

Hybrid & EV

3 bulletins
11024857

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory.

11023500

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory wjhich must be tested and reported every 30 days.

11008280

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

Steering

1 bulletin
10143876

Models with Automatic Headlight Beam Leveler System only.

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This Service Information bulletin announces a revision to the diagnostic procedure used when diagnosing either DTC B2910 or 2911 ?Steering Responsive Headlight Communication? LH or RH.