2015 Subaru Crosstrek TSBs
273 Technical Service Bulletins across 17 categories
Categories
Infotainment
45 bulletinsThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
New Vehicle Receipt- Navigation SD Card Transit Storage Location Change
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...
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equipped with F10 7 Navigation and 7 Display Audio head units.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
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may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems.
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above...
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equipped with F10 7 Navigation and 7 Display Audio head units.
This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...
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equipped with F10 7 Navigation and 7 Display Audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...
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feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
This service information bulletin announces availability of an enhancenment to the Gracenote database included in the...
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vehicles listed equipped with F10 7" Navigation and 7" display audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving an F10 Navigation and Display Audio units with 7' display.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.
"This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM."
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...
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play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving Gen 2 F10 Navigation and Display Audio units with 7 display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in.
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Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.
This bulletin announces reprogramming file availability and the software installation procedure to address a group of...
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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.
This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...
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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.
This bulletin announces new reprogramming file availability and the software installation procedure to address...
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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.
procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10...
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Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic.
This bulletin announces a procedure for updating the navigation / audio unit?s operating system software.
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The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
This bulletin announces a procedure for updating the 7? Display Audio unit?s operating system software.
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The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required.
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To assist with that, a new Bluetooth Interview Form is available to facilitate the completion of an exchange order. The form is available on Subarunet at Service Operations & Technical >> Forms.
When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required.
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Exchange order entry will now request a date and time when condition was last duplicated. The customer?s phone carrier, phone make and model will be required when Bluetooth or Connectivity failure sections are selected.
Although Fujitsu TEN (F10) Navigation units utilize an externally (faceplate) accessible MicroSD memory card, the...
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MicroSD card used in Clarion display audio units is internal and not accessible. In the event a ?Check SD Memory Card? alert message appears on the faceplate display, an exchange display audio unit must be ordered through the applicable Clarion audio exchange procedure.
Revised TSB. Models with "Gen 2" F10 Audio/Navigation Systems.
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?Gen 2? & ?Gen 2.1? Operating Tips. This bulletin provides information to help diagnose and address different s relating to customer concerns which may arise when operating the new-generation ?Gen 2? F10 Audio / Navigation system.
This bulletin announces a procedure for updating the navigation/audio unit?s operating system software.
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The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.
This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...
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may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.
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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
Engine
41 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This bulletin announces a design change made to the CVT Control Valve Body.
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The updated valve body incorporates an enhanced valve sleeve to improve durability.
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This thermo control valve video contains information on the replacement of thermo control valve.
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to...
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address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM).
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These files will address isolated customer concerns of a shock or bump feeling felt during low speed braking during engine warm-up after a cold soak.
This Service Information bulletin outlines an enhancement made to the 2.0L cylinder head casting part numbers provided...
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below.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
This bulletin announces availability of new master cylinder application shaft seals.
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
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These new files address concerns of the check engine light coming on and setting a DTC P0400: EGR A FLOW. The DTC can set if the ECM tests the EGR system when ambient / intake air temperatures are below freezing.
This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns...
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of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.
This Service Information bulletin provides revised diagnostics to follow when troubleshooting a DTC P0C79, Drive Motor A...
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Inverter Voltage Too High.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...
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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.
This bulletin announces availability of reprogramming files to optimize the Battery Energy Control Unit (BECU) which is...
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a component part of the HEV battery pack. The new files address the BECU logic used for detection of the HEV battery pack temperature. After the engine is shut off, the battery pack generates a certain amount of self-discharge heat by design. Existing BECU logic uses a threshold for the amount of this heat which is too low. As a result, the Hybrid Motor Assist Regeneration (HEV battery recharge) system and Auto Start Stop features stop operating. In addition to these reprogramming files to address this condition, a design change was made to the replacement battery pack in support of this software update.
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...
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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B.
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When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair. NOTE: The relief valve is now available as an individual part. If there is no damage to the drive motor case assembly, refer to TSB 16-108-17R for the parts needed and Service Procedure for replacing just the relief valve.
This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...
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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...
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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.
A design change was made to the blower motor assembly to address the following customer concerns: ? Blower fan is...
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either inoperative or only operates on high speed. ? Excessive rotational-type sound heard when the fan is operating.
In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...
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Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.
As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.
Oil Consumption Class Action Law Suit Frequently Asked Questions
Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo.
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Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.
Remote Engine Start Systems Trouble Shooting Guide
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.
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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.
2.0L engines. Revised TSB.
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Reprogramming File Availability for Extended Engine Cranking (Delayed Starting) and Engine Oil Level Detection Improvement This bulletin announces availability of reprogramming files to address customer concerns of extended cranking time before the engine starts. These files also optimize the ECM for imporved engine oil level detection. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin.
Revised Service Bulletin: Surface Treatment Change To Oil Control Piston Rings This bulletin announces information...
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regarding a major change to the repair procedures previously outlined in Service Bulletins 02-143-13R, 02-144-13R and 02-145-13R.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...
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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.
Other
36 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
The 2015MY Dealer PDI Checklist Has Been Revised
Exchange Component Identification and prcedures
Oil Filler Cap Gasket Coming Unseated
Exchange Component Identification and procedures
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
Replacement Key and Immobilizer Info
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
The bulletin announces the design change made the propeller shaft to address the small number of customer concerns...
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regarding a growling-type sound being heard from under the vehicle when driving.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assembliesd.
This bulletin announces a design change made to the front seat hinge bolts.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...
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track assemblies used on the models listed.
All Models (Vehicle Cleaning- COVID-19Best Practices)
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.
Pre-Delivery & Maintenance
30 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This service information bulletin provides revised diagnostics and additional reference information to use when...
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diagnosing DTCs P1C45, 46, 47,48,49 and P1C5A.
Special Service Tools Cross Reference List.
This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on...
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the models listed.
Subaru Service and Technical Support Line Newletter.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information
SERVICE MEMO - 2015 IMPREZA AND XV CROSSTREK SPECIAL SERVICE TOOLS AND EQUIPMENT
Transmission
28 bulletinsThis bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...
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certain CVT solenoid related DTCs as listed.
This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of...
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not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.
(Subaru Retailers) As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.
(Owner Letter) As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an...
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extension to the Basic New Car Limited Warranty for your vehicles CVT Parking Brake Switch.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.
As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an extension to the...
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Basic New Car Limited Warranty for your vehicles Electronic Power Steering Gear Box Assembly.
As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Power Steering Gear Box Assembly for certain 2012-2018 MY vehicles.
This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).
This bulletin announces a design change to the clutch release bearing.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...
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from the CVT assembly.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
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related DTCs.
This service information bulletin announces a design change to the clutch release bearing used on the models listed.
This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.
"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.
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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...
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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.
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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.
This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a...
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VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.
This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer...
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concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.
Brakes
18 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...
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customer concerns of a squeaking or squealing sound on the models listed above.
This bulletin announces a design change made to the rear wheel / brake backing plates.
This bulletin announces a change to the internal logic of the ABS / VDC Hydraulic Control Unit
"Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall."
This bulletin announces a design change made to the rear wheel / brake backing plates.
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Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.
This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce...
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customer concerns of excessive brake squeal. This new kit eliminates the slotted shim which previously was installed between the rubber-coated outer shim and the brake pad.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to...
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allow retailers to place orders for single tools.
Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
Subaru of America, Inc.
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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
Subaru of America, Inc.
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(SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.
Subaru of America, Inc.
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(SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...
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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.
Body & Paint
17 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...
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adjustment/calibration of the EyeSight system after body repair procedures have been performed.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
Paint Coding Information
This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.
This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome...
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finish peeling.
This bulletin announces availability of new power window switch assemblies.
This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above.
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The design changes provide the bolt with an increased durability against rust.
"This bulletin announces availability of new power window switch assemblies developed to address the following customer...
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concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"
This bulletin announces availability of new power window switch assemblies developed to address the following customer...
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concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...
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retention and prevent water intrusion into the converter case.
This bulletin announces a change made to the assembly process of the rear combination lamps to enhance the seal between the lens and body.
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This change optimizes the lamp?s water resistance by using advanced lens sealing and plastic welding processes during assembly. (Crosstrek Hybrid)
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A REPLACEMENT ATTACHMENT HARDWARE KIT FOR THE REAR SPLASH GUARDS TO ADDRESS...
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CUSTOMER CONCERNS OF POOR APPEARANCE DUE TO CORROSION AND / OR RUSTING. EXAMPLES OF THE CONDITION ARE SHOWN IN THE PHOTOS BELOW.
THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FRONT BUMPER CORNER MOUNTING BRACKET TO ADDRESS CONCERNS OF A GAP BETWEEN...
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THE TOP EDGE OF THE COVER AND THE HEADLAMP ASSEMBLY AS SHOWN BELOW.
Electrical
13 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...
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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.
This bulletin announces availability of reprogramming files to optimize the EyeSight camera unit.
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In some cases, when using the Adaptive Cruise Control feature, the EyeSight system may stop functioning, enter a fail-safe mode and store DTC B280B- VDC ABNORMAL. When the EyeSight system is inoperative, the vehicle operates like a traditional vehicle not equipped with this feature. Normal EyeSight system function is restored after cycling the ignition off and back on again.
In the Service Manual for the CROSSTREK hybrid model, the diagnostic procedures for P1C06 and P1C07, which are DTCs for...
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checking the relay, have no steps for specifically checking the relay. Therefore, if trouble occurs in the 12 V battery relay, the Hybrid Power Control Module (HPCM) ends up being replaced even though nothing may be wrong with it.
This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above.
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These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur and a DTC C2532 may be stored.
This bulletin announces availability of a new front door checker mechanism designed to hold the doors more securely when...
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they are in partially open / closed positions. An additional detent position has also been added.
This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to...
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the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement
SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN...
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MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.
THIS SERVICE INFORMATION BULLETIN PROVIDES PRECAUTIONS TO USE WHEN REMOVING THE HVAC CONTROL PANEL TO PREVENT DAMAGING THE BLOWER FAN SPEED SWITCH.
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WHEN REMOVING THE CONTROL PANEL, IF THE FAN SPEED SWITCH WIRING HARNESS IS PULLED TAUGHT OR BECOMES STRESSED, THE SWITCH MAY BE DAMAGED. IF THE CONNECTOR (LOWER) PORTION OF THE SWITCH BECOMES SEPARATED FROM THE SWITCH BODY EVEN SLIGHTLY (SEE FIG. 1 ON PAGE 2), THE HVAC CONTROL PANEL ASSEMBLY MUST BE REPLACED. THE SWITCH ITSELF IS NOT SERVICEABLE. NOTE: FOR 2012MY IMPREZA, SEE TSB 10-78-12, DATED 4/18/2012.
Suspension
9 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces the design change of the rear stabilizer bar.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces a design change to the front strut mounts intended to address customer concerns of a...
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popping-type sound which may be heard when making low speed turns.
Air Bags & Safety
8 bulletinsThis bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...
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seat belt buckle assembly attaches to the seat frame.
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
HVAC & Climate
6 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.
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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.
Lighting
6 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Puddle Light Recall
IMPORTANT: This Service Bulletin has been as been replaced by TSB 07-170-20 dated 02/21/2020 entitled Reprogramming File...
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Availability for EyeSight DTC B280B: VDC Abnormal. Please refer to this new bulletin for the latest information regarding this condition.
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
This Service Information bulletin announces a change made to the lens portion of the fog light assembly.
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The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.
Software & Calibration
5 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.
Hybrid & EV
4 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing...
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Crosstrek Hybrid vehicles.
Tires & Wheels
3 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This bulletin announces a change made to the wheel lug nuts.
This Service Information Bulletin announces a change made to the wheel lug nuts.
Fuel System
3 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
Steering
1 bulletinThis bulletin announces a design change made to the forward bushing used in the front lower control arm to address...
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customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.