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2015 Subaru Crosstrek TSBs

273 Technical Service Bulletins across 17 categories

Infotainment

45 bulletins
11016206

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

11013525

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11010925

This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.

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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

11008276

The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.

11005615

This announcement provides information for retailers to install the latest infotainment system software for Denso CP...

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1.5.

11002730

This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.

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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

10240113

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10235957

New Vehicle Receipt- Navigation SD Card Transit Storage Location Change

10235956

New Vehicle Receipt- Navigation SD Card Transit Storage Location Change

10233907

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

10209915

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...

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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

10199933

This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...

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equipped with F10 7 Navigation and 7 Display Audio head units.

10198770

This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...

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may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems.

10198742

This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed above...

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equipped with F10 7 Navigation and 7 Display Audio head units.

10194859

This bulletin announces availability of an enhancement to the Gracenote database included in the vehicles listed...

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equipped with F10 7 Navigation and 7 Display Audio head units.

10185092

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.

10183713

This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM.

10182220

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed involving Gen 2 F10 Navigation and Display Audio units with 7 display.

10179426

This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...

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feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.

10175969

This service information bulletin announces availability of an enhancenment to the Gracenote database included in the...

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vehicles listed equipped with F10 7" Navigation and 7" display audio head units.

10171934

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving an F10 Navigation and Display Audio units with 7' display.

10171930

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2" display.

10169864

"This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7 Navigation and 7 Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available. This update does not affect any album art displayed when using SXM."

10166913

This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...

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play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.

10164184

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving Gen 2 F10 Navigation and Display Audio units with 7 display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.

10163558

All 2015-2017 MY vehicles with Fujitsu TEN (F10) 7in.

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Multimedia Navigation (AVN) & Display Audio Units. This bulletin provides information to help diagnose and address different conditions relating to customer concerns which may arise when operating the new-generation Gen 2 and Gen 2.1 F10 Navigation and Display Audio systems. We will continue to add more helpful tips to this TSB as they become available.

10162998

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.

10160202

This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units.

10154412

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.

10153627

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display.

10150937

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.

10150930

This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.

10150912

This bulletin announces reprogramming file availability and the software installation procedure to address a group of...

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operational concerns received from the field and listed below involving the Clarion Display Audio unit with 6.2? display.

10150885

This Service Information bulletin announces availability of an enhancement to the Gracenote database included in the...

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vehicles listed above equipped with F10 7? Navigation and 7? Display Audio head units. When the user plays a pre-recorded CD, Gracenote recognizes the disc then shows the artist and track name information along with the album cover art on the head unit display (when available). This enhancement brings the currently installed database up to date with the most recent information available.

10144881

This bulletin announces new reprogramming file availability and the software installation procedure to address...

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additional operational concerns received from the field and listed below involving ?Gen 2? F10 Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation.

10143882

procedure to address additional operational concerns received from the field and listed below involving ?Gen 2? F10...

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Navigation and Display Audio units with 7? display. The procedure will involve downloading the applicable software update files then loading them onto two flash drives for audio unit installation. It is important to read through and understand this information completely before proceeding. These latest software updates contain new logic.

10140557

This bulletin announces a procedure for updating the navigation / audio unit?s operating system software.

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The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.

10140548

This bulletin announces a procedure for updating the 7? Display Audio unit?s operating system software.

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The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.

10140532

When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required.

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To assist with that, a new Bluetooth Interview Form is available to facilitate the completion of an exchange order. The form is available on Subarunet at Service Operations & Technical >> Forms.

10140524

When ordering exchange units from Fujitsu Ten through their online web site, some new information will soon be requested and in some cases required.

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Exchange order entry will now request a date and time when condition was last duplicated. The customer?s phone carrier, phone make and model will be required when Bluetooth or Connectivity failure sections are selected.

10140510

Although Fujitsu TEN (F10) Navigation units utilize an externally (faceplate) accessible MicroSD memory card, the...

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MicroSD card used in Clarion display audio units is internal and not accessible. In the event a ?Check SD Memory Card? alert message appears on the faceplate display, an exchange display audio unit must be ordered through the applicable Clarion audio exchange procedure.

10140495

Revised TSB. Models with "Gen 2" F10 Audio/Navigation Systems.

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?Gen 2? & ?Gen 2.1? Operating Tips. This bulletin provides information to help diagnose and address different s relating to customer concerns which may arise when operating the new-generation ?Gen 2? F10 Audio / Navigation system.

10140467

This bulletin announces a procedure for updating the navigation/audio unit?s operating system software.

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The following list of symptoms and related changes provides a brief description of which customer concerns the updates are intended to address. If the reported customer concern is not identified in the following information, performing the update procedure will not address it. It is important to read through and understand this information completely before proceeding.

10139508

This bulletin provides information to help diagnose and address different conditions relating to customer concerns which...

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may arise when operating the new-generation ?Gen 2? and ?Gen 2.1? F10 Navigation and Display Audio systems.

10120999

All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.

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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.

Engine

41 bulletins
11027982

This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

11024861

This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11023523

This bulletin announces a design change made to the CVT Control Valve Body.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11017452

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...

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engines.

11008281

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...

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on FA and FB type engines.

11008267

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

11005608

This thermo control valve video contains information on the replacement of thermo control valve.

10207172

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

10202810

This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...

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type engines.

10198741

This bulletin outlines changes in the service procedure for engine oil pressure inspection.

10192928

This bulletin provides a diagnostic procedure along with Transmission Control Module (TCM) reprogramming files to...

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address isolated customer concerns of a ?bump? feeling from the CVT. The bump feeling has been reported to occur after the CVT is fully up to operating temperature, in Drive and with the engine at idle.

10191563

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10189662

This bulletin announces reprogramming file availability to optimize the Transmission Control Module (TCM).

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These files will address isolated customer concerns of a shock or bump feeling felt during low speed braking during engine warm-up after a cold soak.

10187306

This Service Information bulletin outlines an enhancement made to the 2.0L cylinder head casting part numbers provided...

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below.

10186419

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10179422

This bulletin announces availability of new master cylinder application shaft seals.

10171917

This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).

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These new files address concerns of the check engine light coming on and setting a DTC P0400: EGR A FLOW. The DTC can set if the ECM tests the EGR system when ambient / intake air temperatures are below freezing.

10169881

This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns...

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of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.

10164183

This Service Information bulletin provides revised diagnostics to follow when troubleshooting a DTC P0C79, Drive Motor A...

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Inverter Voltage Too High.

10163017

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10160490

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10160214

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...

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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10154423

This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...

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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.

10153212

This bulletin announces availability of reprogramming files to optimize the Battery Energy Control Unit (BECU) which is...

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a component part of the HEV battery pack. The new files address the BECU logic used for detection of the HEV battery pack temperature. After the engine is shut off, the battery pack generates a certain amount of self-discharge heat by design. Existing BECU logic uses a threshold for the amount of this heat which is too low. As a result, the Hybrid Motor Assist Regeneration (HEV battery recharge) system and Auto Start Stop features stop operating. In addition to these reprogramming files to address this condition, a design change was made to the replacement battery pack in support of this software update.

10153187

This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...

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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.

10150950

This bulletin provides a diagnosis and repair procedure for DTC P172A and / or P0B0B.

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When either of these DTCs is stored, a leaking o-ring which seals the electric oil pump relief valve may allow CVT fluid to enter the pump?s electric motor. Although current Service Manual diagnostic procedures instruct replacement of multiple components, this information will help isolate the actual failed component for a more cost-effective repair. NOTE: The relief valve is now available as an individual part. If there is no damage to the drive motor case assembly, refer to TSB 16-108-17R for the parts needed and Service Procedure for replacing just the relief valve.

10150944

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...

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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

10150919

This Service Information Bulletin provides additional steps to follow when diagnosing a DTC C0075: WHEEL CYLINDER...

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PRESSURE SENSOR OUTPUT on the EyeSight equipped models listed above. The information in this bulletin is applicable when DTC C0075 is accompanied by detail codes 5090 and / or 5101. The additional diagnostics are intended to reduce unnecessary replacement of the Hydraulic Unit (H/U) Assembly.

10146486

A design change was made to the blower motor assembly to address the following customer concerns: ? Blower fan is...

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either inoperative or only operates on high speed. ? Excessive rotational-type sound heard when the fan is operating.

10144874

In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...

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Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.

10144873

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.

10140527

Oil Consumption Class Action Law Suit Frequently Asked Questions

10140523

Oil Consumption Class Action Claim Notice Clarification VIN break point clarification Memo.

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Recently SOA has become aware of some retailer questions regarding the VIN breakpoint information supplied as part of the class action notice.

10140521

Remote Engine Start Systems Trouble Shooting Guide

10140501

Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10140500

Revised TSB. As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10140493

2.0L engines. Revised TSB.

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Reprogramming File Availability for Extended Engine Cranking (Delayed Starting) and Engine Oil Level Detection Improvement This bulletin announces availability of reprogramming files to address customer concerns of extended cranking time before the engine starts. These files also optimize the ECM for imporved engine oil level detection. This Warranty Extension will not cover any excessive engine oil consumption found to be a result of any condition(s) other than those specifically described in this bulletin.

10120964

Revised Service Bulletin: Surface Treatment Change To Oil Control Piston Rings This bulletin announces information...

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regarding a major change to the repair procedures previously outlined in Service Bulletins 02-143-13R, 02-144-13R and 02-145-13R.

10094229

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10093904

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10093875

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

Other

36 bulletins
11027073

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11024863

Subaru tech tips newsletter article locator.

11024859

Subaru tech tips newsletter article locator.

11023524

This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...

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202 and / or 204 may occur preventing the process from completing successfully.

11022331

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

11022319

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11021263

This announcement provides information about a Subaru of America, Inc.

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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.

11021262

This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...

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vehicle's production.

11019932

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11018909

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11016234

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...

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retailers of the SOA321152 and SOA321153 Terminal Test Kits.

11016172

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

11009701

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

11008279

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11006935

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure for 2025MY vehicles.

11006934

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11006931

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10241801

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10235948

The 2015MY Dealer PDI Checklist Has Been Revised

10234927

Exchange Component Identification and prcedures

10233119

Oil Filler Cap Gasket Coming Unseated

10233046

Exchange Component Identification and procedures

10232894

Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...

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whichever comes first.

10232535

Replacement Key and Immobilizer Info

10219491

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10219469

The bulletin announces the design change made the propeller shaft to address the small number of customer concerns...

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regarding a growling-type sound being heard from under the vehicle when driving.

10213197

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...

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track assembliesd.

10186399

This bulletin announces a design change made to the front seat hinge bolts.

10186348

The purpose of this bulletin is to provide replacement key and immobilizer information.

10175977

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...

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track assemblies used on the models listed.

10174543

All Models (Vehicle Cleaning- COVID-19Best Practices)

10171084

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10164392

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.

10131647

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10120997

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10117554

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in subarunet.

Pre-Delivery & Maintenance

30 bulletins
11027986

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

11027083

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...

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(Immobilizer Key Collation Diagnosis).

11025796

Subaru service article locator.

11025789

Subaru service article locator.

11022305

Subaru Service Technical Support Newsletter special edition.

11019943

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...

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center.

11017466

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11016205

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11014852

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

11013530

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...

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February.

11009685

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11008282

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11005609

This announcement provides information on Takata Recall Escalated Towing Program.

11005595

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10219492

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10213177

This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.

10201035

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...

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Information System (STIS) web site.

10198758

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models

10194838

Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.

10187315

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10186434

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10180732

This service information bulletin provides revised diagnostics and additional reference information to use when...

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diagnosing DTCs P1C45, 46, 47,48,49 and P1C5A.

10179378

Special Service Tools Cross Reference List.

10173125

This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.

10173028

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10171950

This Service Information bulletin describes a change made to the labels applied to the push to start switches used on...

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the models listed.

10161824

Subaru Service and Technical Support Line Newletter.

10161813

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10144883

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information

10094123

SERVICE MEMO - 2015 IMPREZA AND XV CROSSTREK SPECIAL SERVICE TOOLS AND EQUIPMENT

Transmission

28 bulletins
11014872

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

11005624

This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...

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available.

11000817

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10241822

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10232240

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...

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certain CVT solenoid related DTCs as listed.

10213173

This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of...

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not being able to remove the key from the ignition switch when the vehicle is in Park.

10203904

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10202832

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10202821

(Subaru Retailers) As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.

10202817

(Owner Letter) As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an...

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extension to the Basic New Car Limited Warranty for your vehicles CVT Parking Brake Switch.

10202815

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10199960

As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.

10199957

As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an extension to the...

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Basic New Car Limited Warranty for your vehicles Electronic Power Steering Gear Box Assembly.

10199956

As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Power Steering Gear Box Assembly for certain 2012-2018 MY vehicles.

10198765

This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

10187317

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).

10186364

This bulletin announces a design change to the clutch release bearing.

10185062

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10183714

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...

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related DTCs.

10179416

This service information bulletin announces a design change to the clutch release bearing used on the models listed.

10165497

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.

10164446

"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"

10155220

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

10153178

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

10150949

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10150924

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10143869

This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a...

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VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.

10140504

This bulletin announces the availability of a new Air Conditioning compressor / clutch assembly to address customer...

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concerns of the system not operating. Electrical windings located inside the clutch assembly have been changed to eliminate the condition. The service procedure will involve replacement of the A/C compressor and clutch as a complete assembly.

Brakes

18 bulletins
11023536

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.

11021266

In the interest of customer satisfaction Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.

11002725

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.

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This information has been developed to reduce unnecessary brake caliper replacement.

10187307

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...

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customer concerns of a squeaking or squealing sound on the models listed above.

10185064

This bulletin announces a design change made to the rear wheel / brake backing plates.

10182210

This bulletin announces a change to the internal logic of the ABS / VDC Hydraulic Control Unit

10168589

"Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall."

10165552

This bulletin announces a design change made to the rear wheel / brake backing plates.

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Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.

10164185

This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce...

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customer concerns of excessive brake squeal. This new kit eliminates the slotted shim which previously was installed between the rubber-coated outer shim and the brake pad.

10163525

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.

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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

10163520

SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to...

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allow retailers to place orders for single tools.

10161815

Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

10160512

Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

10160204

Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

10154419

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.

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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

10140559

Subaru of America, Inc.

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(SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.

10140456

Subaru of America, Inc.

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(SOA) is recalling certain 2015 model year Subaru Legacy, Subaru Outback, Subaru Impreza (4Door and 5Door) and Subaru XV Crosstrek vehicles and certain 2016MY Subaru WRX vehicles equipped with a Driver Assist System. The programming of the Driver Assist System will not detect a fault in one of the associated system components. In the event of Brake Lamp Switch (BLS) failure, the Vehicle Dynamic Control (VDC) correctly detects the BLS failure, but the Driver Assist System will be delayed in detecting the BLS failure. Therefore, it will take longer for the multi information display to inform the driver of a malfunction. In addition, VDC will not receive the brake request from the Driver Assist System, resulting in no automatic braking, including Adaptive Cruise Control and PreCollision Braking.

10093869

THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...

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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.

Body & Paint

17 bulletins
11022304

This bulletin provides information on paint codes for vehicles in the 2026 line up.

11005599

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

10243372

This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...

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adjustment/calibration of the EyeSight system after body repair procedures have been performed.

10240110

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...

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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

10234837

Paint Coding Information

10187314

This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.

10173180

This bulletin announces availability of new interior door handles which will address isolated concerns of the chrome...

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finish peeling.

10171105

This bulletin announces availability of new power window switch assemblies.

10163556

This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above.

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The design changes provide the bolt with an increased durability against rust.

10163526

"This bulletin announces availability of new power window switch assemblies developed to address the following customer...

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concerns: Power windows inoperative from the drivers door master and / or passenger front door switch Unable to remotely operate other door windows from the drivers door master switch One-Touch Auto Up / Down features inoperative from either / both front door switches"

10161812

This bulletin announces availability of new power window switch assemblies developed to address the following customer...

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concerns: ? Power windows inoperative from the driver?s door master and / or passenger front door switch ? Unable to remotely operate other door windows from the driver?s door master switch ? One-Touch Auto Up / Down features inoperative from either / both front door switches

10155225

This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...

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retention and prevent water intrusion into the converter case.

10153622

This bulletin announces a change made to the assembly process of the rear combination lamps to enhance the seal between the lens and body.

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This change optimizes the lamp?s water resistance by using advanced lens sealing and plastic welding processes during assembly. (Crosstrek Hybrid)

10150932

This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...

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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

10150887

This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...

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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

10094281

THIS BULLETIN ANNOUNCES AVAILABILITY OF A REPLACEMENT ATTACHMENT HARDWARE KIT FOR THE REAR SPLASH GUARDS TO ADDRESS...

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CUSTOMER CONCERNS OF POOR APPEARANCE DUE TO CORROSION AND / OR RUSTING. EXAMPLES OF THE CONDITION ARE SHOWN IN THE PHOTOS BELOW.

10093866

THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FRONT BUMPER CORNER MOUNTING BRACKET TO ADDRESS CONCERNS OF A GAP BETWEEN...

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THE TOP EDGE OF THE COVER AND THE HEADLAMP ASSEMBLY AS SHOWN BELOW.

Electrical

13 bulletins
11024869

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...

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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

11019953

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...

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Battery Diagnostic tool.

11008283

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...

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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

11006932

This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...

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Module (DCM) is being tested as a dark current/standby current source.

11005614

This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...

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a dark current/standby current source. All models equipped with Telematics except Solterra.

10202828

This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...

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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

10164190

This bulletin announces availability of reprogramming files to optimize the EyeSight camera unit.

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In some cases, when using the Adaptive Cruise Control feature, the EyeSight system may stop functioning, enter a fail-safe mode and store DTC B280B- VDC ABNORMAL. When the EyeSight system is inoperative, the vehicle operates like a traditional vehicle not equipped with this feature. Normal EyeSight system function is restored after cycling the ignition off and back on again.

10154420

In the Service Manual for the CROSSTREK hybrid model, the diagnostic procedures for P1C06 and P1C07, which are DTCs for...

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checking the relay, have no steps for specifically checking the relay. Therefore, if trouble occurs in the 12 V battery relay, the Hybrid Power Control Module (HPCM) ends up being replaced even though nothing may be wrong with it.

10153182

This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above.

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These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur and a DTC C2532 may be stored.

10140508

This bulletin announces availability of a new front door checker mechanism designed to hold the doors more securely when...

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they are in partially open / closed positions. An additional detent position has also been added.

10133520

This Service Information bulletin provides a new troubleshooting chart to use when diagnosing a DTC B1760 related to...

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the Occupant Detection System (ODS). Following these diagnostic steps will help avoid unnecessary ODS sensor / seat cushion assembly replacement

10094342

SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN...

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MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.

10093914

THIS SERVICE INFORMATION BULLETIN PROVIDES PRECAUTIONS TO USE WHEN REMOVING THE HVAC CONTROL PANEL TO PREVENT DAMAGING THE BLOWER FAN SPEED SWITCH.

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WHEN REMOVING THE CONTROL PANEL, IF THE FAN SPEED SWITCH WIRING HARNESS IS PULLED TAUGHT OR BECOMES STRESSED, THE SWITCH MAY BE DAMAGED. IF THE CONNECTOR (LOWER) PORTION OF THE SWITCH BECOMES SEPARATED FROM THE SWITCH BODY EVEN SLIGHTLY (SEE FIG. 1 ON PAGE 2), THE HVAC CONTROL PANEL ASSEMBLY MUST BE REPLACED. THE SWITCH ITSELF IS NOT SERVICEABLE. NOTE: FOR 2012MY IMPREZA, SEE TSB 10-78-12, DATED 4/18/2012.

Suspension

9 bulletins
11008259

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...

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unnecessary bushing replacement.

11005593

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

10225740

This bulletin announces a design change made to the front stabilizer bushings.

10216969

This bulletin announces a design change made to the front stabilizer bushings.

10208663

This bulletin announces the design change of the rear stabilizer bar.

10205927

This bulletin announces a design change made to the front stabilizer bushings.

10188193

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...

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resistance to imperfections resulting from shock loads.

10179421

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...

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resistance to imperfections resulting from shock loads.

10140502

This bulletin announces a design change to the front strut mounts intended to address customer concerns of a...

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popping-type sound which may be heard when making low speed turns.

Air Bags & Safety

8 bulletins
10213193

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10201027

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10186363

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10185083

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10185082

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10175988

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10173127

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10154207

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

HVAC & Climate

6 bulletins
11029329

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11023505

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11021258

"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

11019942

This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...

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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

11018899

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

10143878

This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.

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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.

Lighting

6 bulletins
11024867

This bulletin provides information on the load carrying capacity reduced label when a port-installed or...

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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

11012260

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...

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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

10232869

Puddle Light Recall

10171937

IMPORTANT: This Service Bulletin has been as been replaced by TSB 07-170-20 dated 02/21/2020 entitled Reprogramming File...

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Availability for EyeSight DTC B280B: VDC Abnormal. Please refer to this new bulletin for the latest information regarding this condition.

10146480

This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.

10145079

This Service Information bulletin announces a change made to the lens portion of the fog light assembly.

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The new lens has optimized light distribution characteristics while remaining interchangeable with the original type.

Software & Calibration

5 bulletins
11027981

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...

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interface firmware has been updated.

11024858

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

11022309

Subaru of America, Inc.

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will release an OTA to perform a software update to the DCM. This is a preventive OTA.

10171952

This bulletin announces reprogramming file availability to optimize the EyeSight camera assembly.

10093841

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.

Hybrid & EV

4 bulletins
11024857

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory.

11023500

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory wjhich must be tested and reported every 30 days.

11008280

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

10188172

This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing...

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Crosstrek Hybrid vehicles.

Tires & Wheels

3 bulletins
11029347

This Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...

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B2A20 with gen 4 Telematics.

10201813

This bulletin announces a change made to the wheel lug nuts.

10185090

This Service Information Bulletin announces a change made to the wheel lug nuts.

Fuel System

3 bulletins
11016224

The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.

10219476

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

10198749

This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.

Steering

1 bulletin
10189693

This bulletin announces a design change made to the forward bushing used in the front lower control arm to address...

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customer concerns of a rattle-type sound and / or a possible vibration felt in the steering wheel.