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2013 Subaru Crosstrek TSBs

254 Technical Service Bulletins across 17 categories

Engine

54 bulletins
11027982

This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

11024861

This bulletin announces a design change made to the CVT Control Valve Body which enhancement was implemented to prevent abnormal operations.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11023523

This bulletin announces a design change made to the CVT Control Valve Body.

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The updated valve body incorporates an enhanced valve sleeve to improve durability.

11017452

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...

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engines.

11008281

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...

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on FA and FB type engines.

11008267

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

11005608

This thermo control valve video contains information on the replacement of thermo control valve.

10235845

Difficulty Starting, Rough Idle, Cam Position or Misfire DTCs

10234880

Remote Engine Start Systems Troubleshooting Guide

10232856

IMPORTANT- Information on Remote Engine Starters

10207172

This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.

10202810

This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...

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type engines.

10198741

This bulletin outlines changes in the service procedure for engine oil pressure inspection.

10191563

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10187306

This Service Information bulletin outlines an enhancement made to the 2.0L cylinder head casting part numbers provided...

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below.

10186419

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oil consumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.

10179422

This bulletin announces availability of new master cylinder application shaft seals.

10175980

Subaru of America, Inc.

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(Subaru) is recalling certain 2013 model year BRZ and XV Crosstrek and 2012-2014 model year Impreza vehicles to replace the engine valve springs which may fracture. A total of 139,324 U.S. vehicles will be affected by this recall.

10175979

This service information bulletin announces availability of enhanced service parts to repair and optimize durability of...

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the valve spring replacement (installer) tools used to perform the WTY-84 recall.

10169881

This bulletin announces availability of a new HVAC blower motor unit assemblies developed to address isolated concerns...

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of the blower motor becoming inoperative. If this issues occurs on models with Auto A/C, the blower fan may become totally inoperative. If this issue occurs on models with Manual A/C, the blower fan may operate on high speed only. The root cause of these conditions is water intrusion into the blower motor causing rust and corrosion to develop. Over time, the blower motor may begin to draw more electrical current to operate. if that occurs, the additional draw can cause the related fuse and/ or blower resistor to fail. To address this condition, additional packing has been added to improve sealing of the blower unit case along with development of a new style cabin air filter which also in corporates improved sealing.

10163017

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10160511

Subaru of America, Inc.

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(Subaru) is recalling certain 2013 model year BRZ and XV Crosstrek and 2012-2014 model year Impreza vehicles to replace the engine valve springs which may fracture. A total of 139,324 U.S. vehicles will be affected by this recall.

10160490

This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...

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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.

10160214

This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...

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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.

10160207

Subaru of America, Inc.

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(Subaru) is recalling certain 2013 model year BRZ and XV Crosstrek and 2012-2014 model year Impreza vehicles to replace the engine valve springs which may fracture. A total of 139,324 U.S. vehicles will be affected by this recall.

10155216

Subaru of America, Inc.

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(Subaru) is recalling certain 2013 model year BRZ and XV Crosstrek and 2012-2014 model year Impreza vehicles to replace the engine valve springs which may fracture. A total of 139,324 U.S. vehicles will be affected by this recall.

10154423

This Service Information bulletin announces availability of a new control valve assembly (valve body) designed to...

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prevent false detection of DTC P0841 and / or illumination of the AT Temp light. Testing has revealed in some limited cases, air bubbles (aerated fluid) may enter certain pressure circuits within the control valve assembly causing fluid pressure control and adjustment to be calculated incorrectly resulting in DTC P0841. The shape of these circuits has been changed to prevent this occurrence.

10153187

This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...

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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.

10146486

A design change was made to the blower motor assembly to address the following customer concerns: ? Blower fan is...

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either inoperative or only operates on high speed. ? Excessive rotational-type sound heard when the fan is operating.

10144874

In conjunction with the launch of our new Remanufactured FB Engine Short Block Program, SOA would like to reinforce Core...

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Return Policy (See Parts Policy & Procedures Manual ? Section 12.3 Core Returns ? Reman) and provide suggestions for removal and handling of the short block.

10144873

As part of our dedication to customer satisfaction, Subaru of America, Inc.

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is initiating a program to extend the original New Car Powertrain Limited Warranty coverage for excessive engine oilconsumption on applicable vehicles to 8 years / 100,000 miles from the original warranty start date.This Warranty Extension will not cover any excessive engine oil consumption found to be a result ofany condition(s) other than those specifically described in this bulletin.This condition must be verified during an inspection and when determined necessary, an oil consumption test performed by an authorized Subaru retailer. SOA will inform vehicle owners this condition may exist via a customer letter.

10141508

This bulletin announces the availability of reprogramming files and a revised oil level switch to optimize the ECM logic...

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for engine oil level detection in the event of false or premature low engine oil level warning lamp illumination. Revised to add models.

10120964

Revised Service Bulletin: Surface Treatment Change To Oil Control Piston Rings This bulletin announces information...

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regarding a major change to the repair procedures previously outlined in Service Bulletins 02-143-13R, 02-144-13R and 02-145-13R.

10094229

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10094113

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS

10093944

DTCS P0365, P0366, P0390 AND P0391 MISFIRE DTCS P0301, P0302, P0303 AND P0304

10093904

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10093875

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY.

10093403

DIFFICULTY STARTING, ROUGH IDLE, CAM POSITION OR MISFIRE DTCS P0301, P0302, P0303 OR P0304 DTCS P0340, P0341, P0345 OR...

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P0346

10093365

"A COUNTERMEASURE THERMOSTAT HAS BEEN RELEASED TO ADDRESS A RARE CONDITION WHICH MAY OCCUR DURING ENGINE SOAK IN COLD AMBIENT TEMPERATURES.

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IN THESE RARE CASES, AFTER AN EXTENDED COLD SOAK, COOLANT MAY ENTER THE THERMOSTATS INTERNAL PISTON. IF THIS OCCURS, THE THERMOSTAT MAY OPEN AT A TEMPERATURE WHICH IS LOWER THAN SPECIFIED AND CAUSE DTC P0128 TO BE STORED IN THE ECM MEMORY."

10093322

"THIS BULLETIN PROVIDES INFORMATION REGARDING A CHANGE MADE TO THE SURFACE TREATMENT APPLIED TO THE OIL CONTROL PISTON RINGS FOR 2.0L FB ENGINES.

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THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF UNANTICIPATED WEAR OF THESE RINGS. OIL CONSUMPTION WILL BE HIGHER THAN NORMAL AND CONSISTENT, IF THIS WEAR OCCURS, THE CONDITION REMAINS UNTIL REPAIR. UNUSUAL SWINGS OR VARIATIONS IN OIL CONSUMPTION ARE NOT CONSISTENT WITH THIS CONDITION AND MAY BE THE RESULT OF VEHICLE USAGE RATHER THAN THE CONDITION DESCRIBED HERE. ADDITIONAL INFORMATION IS SUPPLIED IN THIS BULLETIN TO ASSIST IN THE ASSESSMENT AND DETERMINATION IF VEHICLE USAGE IS A REASON FOR THIS VARIED OIL CONSUMPTION. "

10093119

"THIS BULLETIN PROVIDES AN INSPECTION AND ADJUSTMENT PROCEDURE TO ADDRESS A DTC C0075 WHICH MAY BE STORED IN THE VEHICLE...

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DYNAMICS CONTROL AND HYDRAULIC CONTROL UNIT (VDCCM&HCU). THE DTC RELATES TO INCORRECT INPUTS TO WHEEL CYLINDER PRESSURE SENSORS DUE TO AIR IN THE HYDRAULIC BRAKE LINES. IN ADDITION, ON IMPREZA AND XV CROSSTREK, AN IMPROPERLY ADJUSTED BRAKE LIGHT SWITCH (BLS) MAY ALSO CAUSE THE DTC."

10093103

"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."

10092483

THIS BULLETIN ANNOUNCES AVAILABILITY OF REPROGRAMMING FILES TO OPTIMIZE THE ECM AND ADDRESS CUSTOMER CONCERNS OF...

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EXTENDED CRANKING TIME BEFORE THE ENGINE STARTS.

10092011

"THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. VEHICLES CONFIRMED AS HAVING THIS CONDITION WHICH ARE WITHIN THE SUPPLIED VIN RANGES WILL NO LONGER BE REPAIRED WITH PISTON RING REPLACEMENT. THE REVISED REPAIR PROCEDURE TO ADDRESS VERIFIED UNUSUAL OIL CONSUMPTION CONCERNS ON THESE SPECIFIC VEHICLES WILL CONSIST OF REPLACING THE ENGINE SHORT BLOCK ASSEMBLY."

10090293

THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...

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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.

10090268

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS - THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF...

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UNANTICIPATED WEAR OF THESE RINGS.

10089952

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSIS AND DETERMINATION OF NECESSARY PART REPLACEMENT IN THE EVENT ANY OF THE...

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AVCS SLOW RESPONSE OR AVCS SYSTEM FAILURE DTCS LISTED ABOVE ARE FOUND TO BE STORED IN THE ECM MEMORY. A POSSIBLE CAUSE OF THESE CONDITIONS IS CONTAMINATION WITHIN THE CAMSHAFT SPROCKET AND / OR OIL CONTROL SOLENOID VALVE (OCV) MECHANISM.

10087601

THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...

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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.

10087504

SURFACE TREATMENT CHANGE TO OIL CONTROL PISTON RINGS - THE CHANGE WAS MADE AS A RESULT OF SOME LIMITED FINDINGS OF...

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UNANTICIPATED WEAR OF THESE RINGS.

10084586

THIS BULLETIN PROVIDES INSPECTION AND REPAIR PROCEDURES FOR INTAKE AND EXHAUST CAMSHAFT POSITION-RELATED AND/OR ENGINE...

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MISFIRE DTCS FOR THE FA AND FB ENGINE-EQUIPPED MODELS LISTED ABOVE. THE CAMSHAFT POSITION SENSOR (CPS) CLEARANCE MAY BE OUT OF SPECIFICATION CAUSING THESE CONDITION(S) AND ONE OR MORE OF THE DTCS LISTED ABOVE TO SET. IN ADDITION TO A CHECK ENGINE LIGHT COMING ON, THERE MAY OR MAY NOT BE CUSTOMER CONCERNS OF ROUGH IDLE, EXTENDED CRANKING OR NO START.

10083892

THIS BULLETIN PROVIDES A PROCEDURE FOR DIAGNOSIS AND DETERMINATION OF NECESSARY PART REPLACEMENT IN THE EVENT ANY OF THE...

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AVCS SLOW RESPONSE OR AVCS SYSTEM FAILURE DTCS LISTED ABOVE ARE FOUND TO BE STORED IN THE ECM MEMORY. A POSSIBLE CAUSE OF THESE CONDITIONS IS CONTAMINATION WITHIN THE CAMSHAFT SPROCKET AND / OR OIL CONTROL SOLENOID VALVE (OCV) MECHANISM.

10083887

THIS BULLETIN ANNOUNCES INFORMATION REGARDING A MAJOR CHANGE TO THE REPAIR PROCEDURES PREVIOUSLY OUTLINED IN SERVICE...

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BULLETINS 02-143-13R, 02-144-13R AND 02-145-13R. THESE BULLETINS PROVIDED A REPAIR PROCEDURE FOR THE REPLACEMENT OF THE PISTON RINGS TO ADDRESS VERIFIED CONCERNS OF UNUSUAL ENGINE OIL CONSUMPTION. THE PURPOSE OF REVISING THIS BULLETIN IS TO CORRECT THE TRANSMISSION TYPE.

10083706

SUBARU OF AMERICA, INC.

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HAS DETERMINED THAT A DEFECT, WHICH RELATES TO MOTOR VEHICLE SAFETY, EXISTS ON CERTAIN SUBARU VEHICLES EQUIPPED WITH OPTIONAL GENUINE SUBARU REMOTE ENGINE STARTER (RES). TRANSMITTER FOBS MAY CONTAIN A DEFECT THAT COULD ADVERSELY AFFECT THE OPERATION OF THE RES RESULTING IN A POTENTIAL SAFETY HAZARD.

Other

47 bulletins
11027073

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11024863

Subaru tech tips newsletter article locator.

11024859

Subaru tech tips newsletter article locator.

11023524

This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...

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202 and / or 204 may occur preventing the process from completing successfully.

11022331

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

11022319

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11021262

This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...

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vehicle's production.

11021251

This Bulletin provides information regarding Event Data Recorder (EDR) functionality.

11019932

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11018909

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11016234

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...

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retailers of the SOA321152 and SOA321153 Terminal Test Kits.

11016172

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

11009701

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

11008279

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11006935

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure for 2025MY vehicles.

11006934

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11006931

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10241801

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10235929

Exchange Component Identification

10234922

Exchange Component Identification and procedures

10234288

Technical Support Line Newsletter

10234287

Technical Support Line Newsletter

10234283

copies of communications

10234282

copies of communications

10234281

copies of communications

10234280

copies of communications

10234276

Separation or Swelling Appearance of the Front Carpeting

10233119

Oil Filler Cap Gasket Coming Unseated

10232895

TECHTIPS NEWSLETTER

10232879

Replacement Key and Immobilizer info

10232535

Replacement Key and Immobilizer Info

10232500

2013 Exchange Component Identification and Procedures

10219491

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10219469

The bulletin announces the design change made the propeller shaft to address the small number of customer concerns...

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regarding a growling-type sound being heard from under the vehicle when driving.

10213197

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...

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track assembliesd.

10187311

This bulletin outlines a procedure for addressing customer concerns of a creaking sound isolated to the upper right...

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corner of the rear gate area on the models listed.

10186399

This bulletin announces a design change made to the front seat hinge bolts.

10186348

The purpose of this bulletin is to provide replacement key and immobilizer information.

10175977

This bulletin announces a design change made to the Slide Rail components of the left and right front power seat frame /...

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track assemblies used on the models listed.

10174543

All Models (Vehicle Cleaning- COVID-19Best Practices)

10171084

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10141543

RES Impreza/Crosstrek Troubleshooting Guide

10141532

Tech Support SD Card for Navi Complete

10131647

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10120997

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

10093942

SEPARATION OR SWELLING APPEARANCE OF THE FRONT CARPETING

10093386

THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A SQUEAKING-TYPE SOUND COMING FROM THE DRIVER...

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OR PASSENGER FRONT SEAT BACK.

Pre-Delivery & Maintenance

29 bulletins
11027986

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

11027083

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...

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(Immobilizer Key Collation Diagnosis).

11025796

Subaru service article locator.

11025789

Subaru service article locator.

11022305

Subaru Service Technical Support Newsletter special edition.

11019943

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...

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center.

11017466

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11016205

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11014852

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

11013530

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...

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February.

11009685

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11008282

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11005609

This announcement provides information on Takata Recall Escalated Towing Program.

11005595

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10234951

Subaru Service and Technical Support Line Newsletter

10234879

Subaru Service and Technical Support Line Newsletter

10232503

Subaru Service and Technical Support Line Newsletter

10219492

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10213177

This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC C2521 and/or DTC 21.

10201035

This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...

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Information System (STIS) web site.

10198758

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models

10187315

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10179378

Special Service Tools Cross Reference List.

10173125

This service information bulletin outlines a procedure for Subaru Special Tool Kit number J-53014.

10173028

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site.

10171950

This Service Information bulletin describes a change made to the labels applied to the push to start switches used on...

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the models listed.

10161824

Subaru Service and Technical Support Line Newletter.

10161813

To help reduce confusion and increase technician efficiency, Subaru of America, Inc.

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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.

10144883

The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...

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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information

Transmission

28 bulletins
11014872

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

11005624

This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...

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available.

11000817

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10241822

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10232240

This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for...

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certain CVT solenoid related DTCs as listed.

10213173

This bulletin announces a design change to the CVT select lever mechanism in response to isolated customer concerns of...

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not being able to remove the key from the ignition switch when the vehicle is in Park.

10203904

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10202832

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park.

10202821

(Subaru Retailers) As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the CVT Parking Switch for certain 2015-2018 MY Legacy, Outback, 2012-2018 MY Impreza, 2013-2018 MY Crosstrek, 2015-2018 MY WRX and 2014-2018MY Forester vehicles.

10202817

(Owner Letter) As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an...

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extension to the Basic New Car Limited Warranty for your vehicles CVT Parking Brake Switch.

10202815

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10199960

As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcingan extension to the Basic New Car Limited Warranty for the Electronic Power Steering (EPS) GearBox Assembly for certain 2012-2018 MY vehicles.

10199957

As part of Subaru of Americas dedication to customer satisfaction, this letter is to inform you of an extension to the...

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Basic New Car Limited Warranty for your vehicles Electronic Power Steering Gear Box Assembly.

10199956

As part of Subarus dedication to customer satisfaction, Subaru of America, Inc.

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(SOA) is announcing an extension to the Basic New Car Limited Warranty for the Electronic Power Steering Gear Box Assembly for certain 2012-2018 MY vehicles.

10198765

This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs.

10187317

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Powertrain Warranty coverage for the Continuously Variable Transmission (CVT) on the above listed models and model years from the original five (5) years or sixty thousand (60,000) miles (whichever comes first) to ten (10) years or one-hundred thousand (100,000) miles (whichever comes first).

10186364

This bulletin announces a design change to the clutch release bearing.

10185062

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming...

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from the CVT assembly.

10183714

This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...

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related DTCs.

10179416

This service information bulletin announces a design change to the clutch release bearing used on the models listed.

10165497

This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type.

10164446

"This bulletin has been developed in response to a small number of customer concerns regarding fluid seepage found coming from the CVT assembly.

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Investigation has identified likely sources of the seepage to be the sealant used on the CVTs oil pump chain cover and the input shaft oil seal. The repair involves chain cover removal, a thorough cleaning and inspection of the sealing surfaces followed by re-sealing the cover and replacement of the input shaft oil seal with the new, redesigned type"

10155220

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

10153178

This bulletin announces a design change to the CVT select lever (shifter) mechanism in response to isolated customer...

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concerns of not being able to remove the key from the ignition switch when the vehicle is in Park. The cause is contamination of the Park-Range switch internal components.

10150949

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10150924

This Service Information bulletin announces a design change to the clutch release bearing used on the models as listed above.

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During assembly of the bearing, a different type of grease is used which has a higher resistance to heat. In cases where the operator keeps a foot on the clutch pedal for extended periods, an increased amount of heat is generated which can cause the grease inside the bearing to deteriorate. In a case of prolonged clutch pedal application, seizure of the bearing can occur with potential damage to other related components.

10143869

This bulletin announces availability of a new Electronic Power Steering (EPS) gear box assembly designed to address a...

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VERY limited number of customer concerns regarding uneven steering effort felt when turning left or right. In areas where high concentrations of road salt are used to melt ice and snow, corrosion may develop and cause a portion of the gear box housing to crack if the vehicle were to suffer a large enough impact from hitting a pothole or similar type of road hazard.

10093129

SUBARU OF AMERICA, INC.

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HAS EXTENDED THE AVAILABILITY OF REMANUFACTURED CVT TRANSMISSIONS TO INCLUDE CROSSTREK, FORESTER AND IMPREZA APPLICATIONS. PLEASE CHECK APPLICATIONS AND AVAILABILITY THROUGH NORMAL PARTS CHANNELS PRIOR TO MAKING VEHICLE REPAIRS. RETAILERS ARE REQUIRED TO USE A REMANUFACTURED UNIT FOR ALL REPAIRS REIMBURSED BY SUBARU THAT REQUIRE A MAJOR REPAIR OR REPLACEMENT, EXCEPT IN THE CASE OF A NEW AND IN-STOCK VEHICLE.

Brakes

18 bulletins
11002725

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.

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This information has been developed to reduce unnecessary brake caliper replacement.

10187307

This Service Information bulletin announces availability of a new front brake pad shim kit to specifically address...

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customer concerns of a squeaking or squealing sound on the models listed above.

10185064

This bulletin announces a design change made to the rear wheel / brake backing plates.

10168589

"Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall."

10165552

This bulletin announces a design change made to the rear wheel / brake backing plates.

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Under certain circumstances, some customers may have a concern regarding a howling-type sound from the rear of the vehicle later diagnosed as a faulty hub / bearing assembly. Unevenness of the backing plate surfaces may affect the concentricity (roundness) of the hub / bearing after torqued during assembly and over time, cause the howling -type sound to develop. Production changes for the backing plates have been implemented to optimize their mounting surface quality.

10164185

This bulletin announces availability of a new front disc brake pad, shim, grease and clip kit designed to reduce...

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customer concerns of excessive brake squeal. This new kit eliminates the slotted shim which previously was installed between the rubber-coated outer shim and the brake pad.

10163525

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.

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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

10163520

SOA has received multiple requests for additional 83399Fj000rt BRAKE LIGHT SWITCH tools and now has sufficient stock to...

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allow retailers to place orders for single tools.

10161815

Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

10160512

Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

10160204

Subaru of America, Inc.

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(Subaru) is recalling certain Crosstrek, Forester, Impreza, and WRX vehicles to replace the brake lamp switch. A total of 1,303,530 U.S. vehicles will be affected by this recall.

10154419

This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.

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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.

10093869

THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...

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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.

10093651

THIS BULLETIN ANNOUNCES AVAILABILITY OF A NEW FRONT DISC BRAKE PAD, SHIM, GREASE AND CLIP KIT DESIGNED TO REDUCE...

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CUSTOMER CONCERNS OF EXCESSIVE BRAKE SQUEAL. THIS NEW KIT ELIMINATES THE SLOTTED SHIM WHICH PREVIOUSLY WAS INSTALLED BETWEEN THE RUBBER-COATED OUTER SHIM AND THE BRAKE PAD.

10093626

THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE STOP LIGHT SWITCH TO REDUCE THE POSSIBILITY OF IMPROPER ILLUMINATION OF...

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THE ABS AND/OR VDC WARNING LAMP WITH RESULTING DTCS C1531 AND/OR C0054. DETAILS OF THE SWITCH CHANGES ARE SHOWN IN THE ILLUSTRATION BELOW.

10093625

THIS BULLETIN PROVIDES A REVISED ADJUSTMENT PROCEDURE TO BE USED WHEN DIAGNOSING BRAKE LIGHT SWITCH (BLS) -RELATED DTCS C1531 AND/OR C0054.

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IF THE BLS IS OUT OF ADJUSTMENT, THE ABS AND/OR VDC WARNING LAMP MAY ILLUMINATE.

10090328

THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE STOP LIGHT SWITCH TO REDUCE THE POSSIBILITY OF IMPROPER ILLUMINATION OF...

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THE ABS AND/OR VDC WARNING LAMP WITH RESULTING DTCS C1531 AND/OR C0054. DETAILS OF THE SWITCH CHANGES ARE SHOWN IN THE ILLUSTRATION BELOW.

10088062

THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE STOP LIGHT SWITCH TO REDUCE THE POSSIBILITY OF IMPROPER ILLUMINATION OF...

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THE ABS AND/OR VDC WARNING LAMP WITH RESULTING DTCS C1531 AND/OR C0054. DETAILS OF THE SWITCH CHANGES ARE SHOWN IN THE ILLUSTRATION BELOW.

Body & Paint

15 bulletins
11022304

This bulletin provides information on paint codes for vehicles in the 2026 line up.

11005599

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

10240110

This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...

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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.

10233048

Rattle or Buzzing Sound from ?A? Pillar Trim

10187314

This bulletin provides a procedure for replacement of the black foam rubber insulating cushions for the roof rails.

10163556

This Service Information Bulletin announces a change made to the rear subframe retaining bolts used on the models listed above.

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The design changes provide the bolt with an increased durability against rust.

10155225

This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...

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retention and prevent water intrusion into the converter case.

10150932

This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...

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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

10150887

This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...

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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.

10093866

THIS BULLETIN ANNOUNCES A DESIGN CHANGE TO THE FRONT BUMPER CORNER MOUNTING BRACKET TO ADDRESS CONCERNS OF A GAP BETWEEN...

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THE TOP EDGE OF THE COVER AND THE HEADLAMP ASSEMBLY AS SHOWN BELOW.

10093679

THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM...

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THE LOWER PORTION OF THE A PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIMS SUPPORT RIB MAY BE COMING IN CONTACT WITH THE VEHICLE BODY CAUSING THE SOUND.

10093373

"THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM...

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THE LOWER PORTION OF THE A PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIMS SUPPORT RIB MAY BE COMING IN CONTACT WITH THE VEHICLE BODY CAUSING THE SOUND."

10093343

THIS BULLETIN PROVIDES A PROCEDURE TO ELIMINATE A REED-TYPE WHISTLING OR SCREECHING SOUND WHICH HAS BEEN ISOLATED TO...

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ORIGINATING FROM THE FRONT WINDSHIELD UPPER MOLDING / WEATHERSTRIP. THE SOUND IS MOST PREVALENT WHILE DRIVING AT HIGHWAY SPEEDS (APPROXIMATELY 70-75 MPH) WHEN THERE ARE CROSSWINDS PRESENT. THE PROCEDURE INVOLVES THE INSTALLATION OF 2 SMALL STRIPS OF EPDM FOAM MATERIAL, ONE UNDER EACH UPPER CORNER AREA OF THE WINDSHIELD MOLDING LIP TO PREVENT THE CONDITION FROM OCCURRING.

10090322

THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM...

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THE LOWER PORTION OF THE A PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIMS SUPPORT RIB MAY BE COMING IN CONTACT WITH THE VEHICLE BODY CAUSING THE SOUND.

10088033

THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO ADDRESS A CUSTOMER CONCERN OF A RATTLE OR BUZZING-TYPE SOUND COMING FROM...

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THE LOWER PORTION OF THE A PILLAR TRIM WHILE DRIVING OVER BUMPY OR ROUGH ROAD SURFACES. THE LOWER INSERTION CLAWS AND / OR THE TRIMS SUPPORT RIB MAY BE COMING IN CONTACT WITH THE VEHICLE BODY CAUSING THE SOUND.

Infotainment

12 bulletins
11016206

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

11013525

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11010925

This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.

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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

11008276

The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.

11005615

This announcement provides information for retailers to install the latest infotainment system software for Denso CP...

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1.5.

11002730

This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.

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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

10234857

Fujitsu Ten (F10) SD Card Audio/Navigation System

10209915

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...

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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

10120999

All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.

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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.

10093063

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...

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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

10092529

THIS SERVICE INFORMATION BULLETIN IS INTENDED TO PROVIDE HELPFUL INSIGHT TO USE WHEN RESPONDING TO CUSTOMER INQUIRIES...

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INVOLVING THE PAIRING AND USE OF CELLULAR PHONES WITH CLARION AUDIO UNITS. THIS INCLUDES CUSTOMER CONCERNS WHERE THE PHONE WILL NOT AUTOMATICALLY PAIR ITSELF BUT INSTEAD REQUIRES MANUAL PHONE SELECTION ON THE AUDIO UNIT TO ALLOW PAIRING TO PROCEED.

10085407

THIS BULLETIN PROVIDES INFORMATION TO HELP DIAGNOSE 6 DIFFERENT CONDITIONS RELATING TO CUSTOMER CONCERNS WHICH MAY ARISE...

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WHEN USING THE F10 AUDIO / NAVIGATION SYSTEM.

Electrical

11 bulletins
11024869

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...

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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

11019953

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...

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Battery Diagnostic tool.

11008283

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...

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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

11006932

This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...

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Module (DCM) is being tested as a dark current/standby current source.

11005614

This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...

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a dark current/standby current source. All models equipped with Telematics except Solterra.

10234868

Electrical Systems Operation & Diagnosis Module

10234289

ECM reprogramming

10202828

This bulletin provides a new flow chart and additional diagnostic tools to assist technicians with troubleshooting DTC...

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P0841- SECONDARY OIL PRESSURE SENSOR PERFORMANCE.

10153182

This bulletin announces a new Electronic Power Steering (EPS) control module for the models listed above.

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These new EPS control modules address a limited number of customer concerns regarding increased steering effort which may occur during freezing temperatures after a cold start. The cause has been identified as a frozen relay contact inside the control module. Illumination of the EPS warning lamp can also occur and a DTC C2532 may be stored.

10094342

SHOULD YOU RECEIVE A CUSTOMER CONCERN OF VIBRATION OR LOOSENESS IN EITHER OF THE DOOR MIRRORS, A DESIGN CHANGE HAS BEEN...

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MADE TO THE 3 MIRROR HEAD MOUNTING HOLES IN THE MOUNTING BASE. IN ADDITION, A NEW RETAINING BOLT AND TIGHTENING TORQUE SPECIFICATION ARE NOW USED TO SECURE THE MIRROR HEAD TO THE MOUNTING BASE. THIS BULLETIN PROVIDES A PROCEDURE FOR REPAIRING THE EXISTING MIRROR ASSEMBLY BY REPLACING THE THREE MOUNTING SCREWS WITH UPDATED FASTENERS. NOTE: REFER TO TSB 12-152-13 DATED 6/17/2013 FOR RELATED INFORMATION ON BRZ MODELS.

10093914

THIS SERVICE INFORMATION BULLETIN PROVIDES PRECAUTIONS TO USE WHEN REMOVING THE HVAC CONTROL PANEL TO PREVENT DAMAGING THE BLOWER FAN SPEED SWITCH.

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WHEN REMOVING THE CONTROL PANEL, IF THE FAN SPEED SWITCH WIRING HARNESS IS PULLED TAUGHT OR BECOMES STRESSED, THE SWITCH MAY BE DAMAGED. IF THE CONNECTOR (LOWER) PORTION OF THE SWITCH BECOMES SEPARATED FROM THE SWITCH BODY EVEN SLIGHTLY (SEE FIG. 1 ON PAGE 2), THE HVAC CONTROL PANEL ASSEMBLY MUST BE REPLACED. THE SWITCH ITSELF IS NOT SERVICEABLE. NOTE: FOR 2012MY IMPREZA, SEE TSB 10-78-12, DATED 4/18/2012.

Air Bags & Safety

9 bulletins
10213193

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10201027

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10186363

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10185083

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10185082

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10175988

This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front...

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seat belt buckle assembly attaches to the seat frame.

10173127

This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10154207

This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...

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the airbag system.

10085141

"NOTE: THE AIRBAG SYSTEMS USED ON PREVIOUS AND CURRENT WRX, STI AND TRIBECA MODELS ARE NOT EQUIPPED WITH EDR FUNCTIONALITY.

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THIS BULLETIN PROVIDES INFORMATION REGARDING EVENT DATA RECORDER (EDR) FUNCTIONALITY WHICH HAS BEEN INCORPORATED INTO THE AIRBAG SYSTEM. THE FUNCTION OF THE EDR IS BEST EXPLAINED USING THE FOLLOWING STATEMENTS FOUND IN THE VEHICLE OWNERS MANUAL: THIS VEHICLE IS EQUIPPED WITH AN EVENT DATA RECORDER (EDR). THE MAIN PURPOSE OF AN EDR IS TO RECORD, IN CERTAIN CRASH OR NEAR CRASH-LIKE SITUATIONS SUCH AS AN AIRBAG DEPLOYMENT OR HITTING A ROAD OBSTACLE, DATA THAT WILL ASSIST IN THE UNDERSTANDING HOW A VEHICLES SYSTEMS PERFORMED. THE EDR IS DESIGNED TO RECORD DATA RELATED TO VEHICLE DYNAMICS AND SAFETY SYSTEMS FOR A SHORT PERIOD OF TIME, TYPICALLY 30 SECONDS OR LESS."

HVAC & Climate

6 bulletins
11029329

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11023505

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11021258

"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

11019942

This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...

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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

11018899

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

10143878

This bulletin provides a repair procedure for replacing the foam cushion installed between the top front edge of the IP and the windshield glass.

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Use the supplied Service Procedure to address a customer concern involving the foam cushion becoming visible above the IP near the defroster vent outlets.

Lighting

5 bulletins
11024867

This bulletin provides information on the load carrying capacity reduced label when a port-installed or...

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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

11012260

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...

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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

10232869

Puddle Light Recall

10146480

This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.

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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.

10093105

"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.

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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."

Suspension

5 bulletins
11008259

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...

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unnecessary bushing replacement.

11005593

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

10225740

This bulletin announces a design change made to the front stabilizer bushings.

10216969

This bulletin announces a design change made to the front stabilizer bushings.

10205927

This bulletin announces a design change made to the front stabilizer bushings.

Software & Calibration

4 bulletins
11027981

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...

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interface firmware has been updated.

11024858

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

11022309

Subaru of America, Inc.

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will release an OTA to perform a software update to the DCM. This is a preventive OTA.

10093841

THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...

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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE. THE TABLES CONTAINED WITHIN THIS BULLETIN ARE TO BE USED AS GUIDES FOR BECOMING AWARE OF THE LATEST CHANGES. WE ADVISE YOU TO ALWAYS REFER TO THE STIS WEB SITE WHEN LOOKING FOR THE LATEST SERVICE INFORMATION. PRINTED PAGES WILL NOT BE MADE AVAILABLE TO UPDATE PRINTED SERVICE MANUALS. PAPER MANUALS MAY HAVE DIFFERENT PAGE NUMBERING THEN WHAT IS REFLECTED BELOW, BASED ON MULTIPLE NEW AND REVISED PAGES. PLEASE REFER TO THE INFORMATION CONTAINED ON THE STIS WEB SITE FOR ALL FUTURE, UPDATE SERVICE MANUAL INFORMATION.

Fuel System

4 bulletins
11016224

The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.

10219476

Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.

10198749

This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.

10093622

THIS SERVICE INFORMATION BULLETIN PROVIDES A PROCEDURE FOR RESETTING THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD.

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WHENEVER REPLACING THE MFD AND / OR COMBINATION METER, THE LIFETIME FUEL CONSUMPTION FUNCTION OF THE MFD MUST BE RESET FOR ACCURATE INFORMATION TO DISPLAY GOING FORWARD. IF NOT RESET, ERRONEOUS VALUES (EITHER EXTREMELY HIGH IN THE CASE OF A MFD REPLACEMENT OR EXTREMELY LOW FOR A COMBINATION METER REPLACEMENT) FOR LIFETIME FUEL CONSUMPTION WILL BE DISPLAYED. THERE IS NO WAY TO TRANSFER THE OLD / EXISTING LIFETIME FUEL CONSUMPTION RESULTS TO THE NEW MFD OR COMBINATION METER ALLOWING IT TO CONTINUE UNINTERRUPTED. AS A RESULT, AFTER REPLACEMENT OF THE MFD AND / OR COMBINATION METER, ALL CALCULATIONS WILL START FRESH FOLLOWING PERFORMANCE OF THE FOLLOWING PROCEDURES.

Tires & Wheels

3 bulletins
11029347

This Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...

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B2A20 with gen 4 Telematics.

10201813

This bulletin announces a change made to the wheel lug nuts.

10185090

This Service Information Bulletin announces a change made to the wheel lug nuts.

Hybrid & EV

3 bulletins
11024857

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory.

11023500

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory wjhich must be tested and reported every 30 days.

11008280

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

Steering

1 bulletin
10090321

SERVICE BULLETIN IF YOU RECEIVE A CUSTOMER CONCERN OF THE EPS WARNING LIGHT COMING ON AND DIAGNOSTICS SHOW A DTC C2532...

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STORED IN MEMORY, A NEW EPS CONTROL UNIT IS NOW AVAILABLE TO ADDRESS THIS CODE. THERE MAY ALSO BE A CUSTOMER CONCERN OF INCREASED STEERING EFFORT ALONG WITH THE EPS WARNING LIGHT COMING ON.