2020 Subaru Brz TSBs
200 Technical Service Bulletins across 17 categories
Categories
Infotainment
61 bulletinsThis bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This bulletin addresses reprogramming file availability and a software update installation procedure to provide...
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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide...
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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information...
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during diagnosis of Infotainment concerns.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
Read full bulletin
Navigation head units (H/U) utilized in the models as listed.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
Read full bulletin
provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
Read full bulletin
provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U).
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
The following information addresses reprogramming file availability and a software update installation procedure to...
Read full bulletin
provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when...
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diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1 Audio and Navigation Head Units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
Map update for Harman Gen 3.1 Navigation Equipped Head Units.
Update your STARLINK Multimedia Software and Navigation Maps.
Update for STARLINK Multimedia Software.
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(with 7-inch or 8-inch display)
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U).
This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio...
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feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
Read full bulletin
provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U).
The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available.
Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units.
This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. The procedure will involve either downloading the software update files from Subarunet (or using those sent directly from Nuspire) and transferring them onto a flash drive for head unit installation.
This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto...
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feature not connecting or launching properly when a compatible device is connected to the head unit.
This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns.
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Please start by completing the Harman Investigation Guide-Questionnaire as it gathers important details which will assist you with this diagnosis and is required should the condition not be resolved by this troubleshooting. Once the questionnaire is completed, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning to understand the flow for the listed concerns.
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. Please apply the information captured in the checklist to the Harman Investigation Guide Questionnaire. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) - Diagnostics with Phenomena section as a starting point.
This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being...
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either frozen (unresponsive) or black (blank). Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern. If the concern you have is not listed, check the Service Manual Infotainment (Diagnostics) > Diagnostics with Phenomena section as a starting point.
This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error.
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A Route Calculation Unsuccessful message may be displayed when the selected route crosses state borders (e.g. Route 53 which crosses between Alabama and Tennessee).
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systems functionality.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern.
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when...
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diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3.1 Navigation and Display Audio systems. We will continue to add to this bulletin as more information becomes available.
This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to...
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play music files stored on a customers Android phone / device through the head units (H/U) used in the applicable models listed above. This information is applicable ONLY to Android devices operating with Operating System (OS) version 10. IOS (AppleTM) devices are not affected.
Other
42 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics systems remote access features.
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription...
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process.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage.
Oil Filler Cap Gasket Coming Unseated
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
Replacement Key and Immobilizer Info
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the areas listed in this bulletin.
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin announces a design change made to the replacement front console box cover.
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process.
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This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics...
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subscription process.
This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Vehicle repair program for customers affected by the COVID-19 quarantine.
All Models (Vehicle Cleaning- COVID-19Best Practices)
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru's QMR of the month winner.
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics...
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subscription process.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Claims Policies and Procedures Manual found in Subarunet.
Pre-Delivery & Maintenance
31 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational...
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concerns of the Gen 2 Telematics systems remote access features.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals.
Special Service Tools Cross Reference List.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2 Telematics system equipped Subaru.
This Service information bulletin provides Telematics system/generation applicability.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This Service Information bulletin describes a change made to the labels applied to the push to start switches used on...
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the models listed.
Engine
14 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This thermo control valve video contains information on the replacement of thermo control valve.
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when...
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diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This Service Information Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
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All Gen2 and Gen3 Telematics Equipped Models.
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer...
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concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin provides a service procedure to address a small number of customer concerns regarding a knocking type...
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sound coming from the engine compartment when going over bumps at low speed.
This bulletin announces availability of reprogramming files to optimize the Engine Control Module (ECM).
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These new files will stabilize engine RPM and combustion during warm-up due to slight differences in the air-fuel ratio between cylinders causing DTC P0300 to set.
Electrical
11 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
Event Data Recorder (EDR) Function of Airbag Module
Event Data Recorder (EDR) Function of Airbag Module
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which...
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are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DMC).
This service information bulletin provides important information regarding diagnosis and replacement (when applicable)...
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of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System.
This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal...
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and/or installation practices.
Fuel System
7 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years.
"In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the Warranty coverage time period for the fuel pump impeller to 15 years."
Denso low pressure fuel pump warranty extension.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
Lighting
6 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Puddle Light Recall
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
HVAC & Climate
5 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
Tires & Wheels
4 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This bulletin announces a change made to the wheel lug nuts.
This Service Information Bulletin announces a change made to the wheel lug nuts.
This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality.
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Please start by completing the Harman Investigation Guide Questionnaire as it gathers important details which will help with diagnosis and will be required should the condition not be resolved by this troubleshooting. While completing the questionnaire, follow the question flow based on the customer concern. Answer each related question noting the results to each in detail while performing the diagnostics. Review the entire bulletin before beginning in order to understand the flow for the listed concern.
Software & Calibration
3 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
Hybrid & EV
3 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
Body & Paint
3 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
Air Bags & Safety
3 bulletinsThis document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or...
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Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place.
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
Suspension
2 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
Brakes
2 bulletinsThis bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This service Information bulletin provides precautions to follow when servicing the Brembo brake calipers utilized on the models listed.
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Because of their aluminum construction, it is critcal to take extra care when servicing.
Steering
2 bulletinsThis bulletin announces the repair procedure to address rare cases of a squeaking-type sound occurring when turning the...
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steering wheel.
This bulletin announces the repair procedure to address rare cases of a squeaking-type sound occurring when turning the...
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steering wheel.
Transmission
1 bulletinThis annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.