2014 Subaru Brz TSBs
227 Technical Service Bulletins across 17 categories
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53 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage.
Exchange Component Identification and procedures
The 17th Digital Dealer Conference & Exposition
Exchange Component Identification and prcedures
Exchange Component Identification and procedures
Subaru Leak Detection System
Diagnosis of DTCs C1249
Oil Filler Cap Gasket Coming Unseated
Replacement Key and Immobilizer info
Front Cross Member Mounting Bolt Change
Replacement Key and Immobilizer Info
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the areas listed in this bulletin.
This bulletin announces a design change made to the replacement front console box cover.
The purpose of this bulletin is to provide replacement key and immobilizer information.
The purpose of this bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the areas listed.
All Models (Vehicle Cleaning- COVID-19Best Practices)
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
Tech Support SD Card for Navi Complete
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
( 2017-2018MY Impreza - 5 Dr Only)
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
DIAGNOSIS OF DTC C1249
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Pre-Delivery & Maintenance
37 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
Subaru Service and Technical Support Line Newsletter
Special Service Tools
Subaru Service and Technical Support Line Newsletter
Subaru Service and Technical Support Line Newsletter
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical...
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Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin provides a description of current changes to Service Manuals.
Special Service Tools Cross Reference List.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
Subaru Service and Technical Support Line Newletter.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.
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The exchange program policy can also be found in Sections 8.4.9 and 11.2.10 of your Service Policies and Procedures Manual found in subarunet.
This bulletin provides a service procedure to address a small number of reports involving water leaking into the...
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interior and collecting in the passenger's front floor area.
This Service Information bulletin announces a design change to the internal contact portion of the oil pressure switch...
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to increase durability
"WE HAVE RECEIVED SEVERAL CALLS FROM DEALERS WHO HAVE CUSTOMERS ELIGIBLE FOR THE WQH44 SUBARU CARPETED FLOOR MAT RECALL...
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BUT DO NOT HAVE THE ORIGINAL MATS THAT WERE IN THE VEHICLE AT THE TIME OF SALE. IN MOST CASES, THE CUSTOMERS HAVE STATED THAT THEY HAVE DISCARDED OR DESTROYED THE MATS. IN OTHER INSTANCES, THE CUSTOMERS INDICATED THAT THEIR VEHICLE DID NOT HAVE THE MATS WHEN THEY PURCHASED THE VEHICLE. IF, OR WHEN, THIS SITUATION ARISES, PLEASE FILL OUT THE ATTACHED FORM AND HAVE THE CUSTOMER SIGN IT AND RETAIN THE SIGNED FORM WITH THE REPAIR ORDER. IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT THE CLAIMS HELPLINE AT 866-782-2782."
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE A DESCRIPTION OF CURRENT CHANGES TO SERVICE MANUALS AVAILABLE VIA THE SUBARU...
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TECHNICAL INFORMATION SYSTEM (STIS) WEB SITE.
Engine
32 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This thermo control valve video contains information on the replacement of thermo control valve.
Drive Magazine article titled ?Engine Oil, Maintenance and Warnings?
This bulletin announces the availability of reprogramming files to address customer concerns of engine idle RPM decrease...
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/ instability when the A/C system cycles off and extended engine cranking.
High-Pitched ?Chirp?, ?Squeak? or ?Cricket? Sound from the Engine
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This Service Information Bulletin announces design changes made to the ignition coil and engine wiring harness in...
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response to a limited number of cases related to the ignition coil primary / secondary DTCs listed.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
The purpose of this Bulletin is to provide procedures for the diagnosis and repair of oil seepage which may be coming...
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from the areas listed below: There are six areas that should be closely inspected if an oil leak is reported by the customer: 1. The 6mm tapped hole casting boss area in the left-hand camshaft cap 2. The sealing surfaces between the camshaft carrier and cylinder head 3. The sealing surface between the cylinder block and the upper oil pan 4. The sealing surfaces of the front timing chain cover 5. The sealing surfaces between either the left or right-hand camshaft cap and/or camshaft carrier 6. The sealing surfaces between the cylinder head block-off plate (on M/T models) or the vacuum pump assembly (on A/T models)
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System)...
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-related DTCs on the FA and FB engine equipped models listed above. The applicable Service Manuals will be revised with this new information in the near future.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
The purpose of this bulletin is to clarify the proper installation direction of the valve springs used on the FA engine.
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The springs have a light blue paint mark identifier as shown in the chart below.
This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound...
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heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. Some vehicles may have components which in combination with certain fuel temperatures and / or formulations, may result in aeration of the fuel within the body of the pump and cause this sound. This result is non-detrimental to the vehicle. Production changes have been made to eliminate the source of the sound.
This bulletin provides a procedure to address customer concerns of a high-pitched ?chirp?, ?squeak? or ?cricket? sound...
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heard coming from the engine?s Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. Some vehicles may have components which in combination with certain fuel temperatures and / or formulations, may result in aeration of the fuel within the body of the pump and cause this sound. This result is non-detrimental to the vehicle. Production changes have been made to eliminate the source of the sound.
This Service Information Bulletin announces design changes to the engine?s knock sensor which will help improve vehicle...
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assembly line efficiency and increase durability. In some cases, the Check Engine light may illuminate and a knock sensor-related DTC set in the ECM memory: P0327, P0328, P0332 and P0333. The knock sensor for DIT engines is now utilized for NA engines to improve durability and resistance to heat.
This bulletin provides a procedure to address a hard starting condition which may occur on vehicles repeatedly driven for short distances.
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For example: This condition could arise while the vehicle is in inventory for an extended period of time, regularly started, moved around the lot then shut off before the engine comes up to full operating temperature. This type of repeated, short trip driving can cause carbon deposits to accumulate on the spark plugs and over time, the hard start condition to develop. This condition may take 60 or more similar ?cycles? as described above to manifest so, by description alone, it would be very rare for this to happen and quite challenging to duplicate.
This bulletin provides a procedure to address customer concerns of a high-pitched "chirp", "squeak" or "cricket" sound...
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heard coming from the engine's Direct Injection (DI) high-pressure fuel pump. Not all DI pumps may exhibit this sound. Some vehicles may have components which in combination with certain fuel temperatures and / or formulations, may result in aeration of the fuel within the body of the pump and cause this sound. This result is non-detrimental to the vehicle. Production changes have been made to eliminate the source of the sound. IMPORTANT: A "clack" or mechanical "ticking" sound also made by operation of the highpressure fuel pump is considered to be a normal operating characteristic and no attempt should be made to repair it.
This bulletin announces part information for new Active Valve Control System (AVCS) oil control solenoid valves (OCV)...
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which contain a redesigned internal oil seal. The new seal will eliminate potential oil seepage into the wire harness connector portion of the valve. If oil seeps into the connector, over time, the Check Engine lamp may illuminate and set various AVCS-related DTCs.
This Service Information Bulletin announces design changes made to the ignition coil and engine wiring harness in...
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response to a limited number of cases related to the ignition coil primary / secondary DTCs listed above. The changes involve a shape change to the harness connector on the coil and to the corresponding engine harness connector. A positive lock mechanism has also been added to the engine harness ignition coil connectors to reduce the chances of becoming disconnected and causing a driveability concern and / or DTC(s).
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.
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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage. Revisions made to the upper oil pan casting: * The mating flange thickness of the casting in the area identified as the cause for the seepage has been increased by 5.5mm. (See images provided in the Parts Information section below.) This thickness increase creates the need for a longer bolt to provide proper tightening and retention. * An additional mounting point has been added to the ribbing inside the casting to increase retention of the steel baffle plate and eliminate vibration.
This bulletin outlines design changes made to the upper oil pan assembly on FA and FB engines used on the models listed above.
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There have been isolated cases where the sealer used between the upper oil pan and the crankcase has become displaced resulting in engine oil seepage.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE INFORMATION REGARDING A HIGH-PITCHED CHIRP, SQUEAK OR CRICKET SOUND YOU MAY...
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HEAR COMING FROM THE ENGINES HIGH-PRESSURE FUEL PUMP. NOT ALL PUMPS MAY EXHIBIT THIS CONDITION. SOME MAY HAVE INTERNAL COMPONENTS WHICH IN COMBINATION WITH CERTAIN FUEL TEMPERATURES OR FUEL FORMULATIONS, MAY RESULT IN AERATION OF THE FUEL WITHIN THE BODY OF THE PUMP AND CAUSE THIS SOUND WHEN THE ENGINE IS IDLING. THIS RESULT IS NON-DETRIMENTAL TO THE FUEL SYSTEM OR ENGINE.
REPROGRAMMING FILE AVAILABILITY FOR IDLE STABILITY AND EXTENDED ENGINE CRANKING
HIGH-PITCHED CHIRP, SQUEAK OR CRICKET SOUND FROM THE ENGINE - THE PURPOSE OF THIS BULLETIN IS TO PROVIDE INFORMATION...
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REGARDING A HIGH-PITCHED CHIRP, SQUEAK OR CRICKET SOUND YOU MAY HEAR COMING FROM THE ENGINES HIGH-PRESSURE FUEL PUMP.
THE PURPOSE OF THIS BULLETIN IS TO PROVIDE INFORMATION REGARDING A HIGH-PITCHED CHIRP, SQUEAK OR CRICKET SOUND YOU MAY...
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HEAR COMING FROM THE ENGINES HIGH-PRESSURE FUEL PUMP. NOT ALL PUMPS MAY EXHIBIT THIS CONDITION. SOME MAY HAVE INTERNAL COMPONENTS WHICH IN COMBINATION WITH CERTAIN FUEL TEMPERATURES OR FUEL FORMULATIONS, MAY RESULT IN AERATION OF THE FUEL WITHIN THE BODY OF THE PUMP AND CAUSE THIS SOUND WHEN THE ENGINE IS IDLING. THIS RESULT IS NON-DETRIMENTAL TO THE FUEL SYSTEM OR ENGINE.
REPROGRAMMING FILE AVAILABILITY FOR IDLE STABILITY AND EXTENDED ENGINE CRANKING
Body & Paint
21 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time...
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exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles.
Door Latch / Actuator Freezing
Paint Coding Information
Paint Coding Information
This Service Information Bulletin announces a design change made to the rear bumper cover side mounting brackets.
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These new brackets provide increased clearance between the edges of the bumper cover and the corresponding quarter panels. This change will prevent them from contacting each other and possibly damaging their painted surfaces.
This bulletin announces availability of a new retaining plate and installation method to address gapping conditions...
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which may develop between the front bumper cover and fender.
This Service Information bulletin announces a design change made to the rubber timing hole access plug to improve its...
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retention and prevent water intrusion into the converter case.
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
This bulletin provides a service procedure to address a gap between the top edge of the door and the instrument panel on...
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the models listed as shown in the photo below. The gap may also make the glove box door difficult to close fully.There is a latch to keep the glove box closed on both sides of the glove box door. If the door is closed without using enough force to engage both latches or by pushing it shut on just one side instead of in the middle, one may close and not the other. Over time, if the door is not fully closed with both latches, high cabin temperatures along with weight of the items inside the glove box may cause the assembly to deform slightly and a gap to develop.
This bulletin announces a design change made to the rear bumper cover (face).
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To insure a proper fit of the new cover, the rear edge portion of the existing inner mud guards (splash shields) will need to be modified slightly in specific areas. In addition, plastic arch caps (plugs) are inserted into unused holes in the rear wheel arch lip of the new cover to fill unused mounting holes for optional accessory mud guards when not installed.
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.
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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.
This bulletin announces a design change to the air vent grille located in the lower portion of the trunk (or cargo) area.
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The shutters of the vent grille are designed to open briefly and relieve cabin pressure when the doors are shut with the windows fully closed. The vent grilles have rubber ?shutters? which occasionally, may catch on the frame (case) portion and not close properly allowing outside air / odor to enter the cabin.
Since the introduction of the BRZ, there have been a number of revisions to the rear combination lamps and their sealing gaskets (a.k.a.
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packing) to address varying customer concerns. Conditions ranging from the accumulation of water and condensation, to insect intrusion and lens / body cracking have all been addressed in previous bulletins. Recently, concerns about a cloudy appearance of the lens have created yet another bulletin. To help better organize these publications, all the related bulletins are being been condensed into this new release putting all the information in one place for easier reference. As listed in their chronological order, design changes and procedures have been developed to address customer concerns of: ? Condition 1: Condensation accumulation- inspection for possible cracking of lamp housing ? Condition 2: Condensation accumulation- flange (retaining) nut change for combination lamp assy. to prevent rear body panel distortion and increased gasket (packing) thickness to improve sealing. ? Condition 3: Trunk lid contacting (and in isolated cases cracking) the combination lamp assy. when closing- change to the trunk stoppers and trunk weatherstrip ? Condition 4: Insect intrusion inside the combination lamps- further revision to the lamp assy. and gasket ? Condition 5: Cloudy appearance of the lens- anti-fog coating applied at production to the inside of combination lamp lens.
Since the introduction of the BRZ, there have been a number of revisions to the rear combination lamps and their sealing gaskets (a.k.a.
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packing) to address varying customer concerns. Conditions ranging from the accumulation of water and condensation, to insect intrusion and lens / body cracking have all been addressed in previous bulletins. Recently, concerns about a cloudy appearance of the lens have created yet another bulletin. To help better organize these publications, all the related bulletins are being been condensed into this new release putting all the information in one place for easier reference. As listed in their chronological order, design changes and procedures have been developed to address customer concerns of: ? Condition 1: Condensation accumulation- inspection for possible cracking of lamp housing ? Condition 2: Condensation accumulation- flange (retaining) nut change for combination lamp assy. to prevent rear body panel distortion and increased gasket (packing) thickness to improve sealing. ? Condition 3: Trunk lid contacting (and in isolated cases cracking) the combination lamp assy. when closing- change to the trunk stoppers and trunk weatherstrip ? Condition 4: Insect intrusion inside the combination lamps- further revision to the lamp assy. and gasket ? Condition 5: Cloudy appearance of the lens- anti-fog coating applied at production to the inside of combination lamp lens.
Rear Combination Lamp and Related Enhancements - Since the introduction of the BRZ, there have been a number of...
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revisions to the rear combination lamps and their sealing gaskets (a.k.a. packing) to address varying customer concerns. Conditions ranging from the accumulation of water and condensation, to insect intrusion and lens / body cracking have all been addressed in previous bulletins. Recently, concerns about a cloudy appearance of the lens have created yet another bulletin. To help better organize these publications, all the related bulletins are being been condensed into this new release putting all the information in one place for easier reference.
THIS BULLETIN ANNOUNCES A DESIGN CHANGE OF THE ROOF WEATHERSTRIP RETAINER/ MOLDING TO ADDRESS CUSTOMER CONCERNS OF A...
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GROWLING SOUND WHICH MAY BE HEARD WHEN FULLY CLOSING THE DOOR GLASS. THE SOUND RESULTS FROM A DEFORMATION OF THE ROOF WEATHERSTRIP CAUSED BY THE RETAINER/ MOLDING. THE RETAINER/ MOLDING CAN CAUSE THE WEATHERSTRIP TO ROLL AS SHOWN IN THE ILLUSTRATION BELOW WHEN THE GLASS CLOSES FULLY IN THE AREA WHERE THE A PILLAR MEETS THE ROOF.
"SPECIAL SERVICE TOOL SHIPMENT: BRZ WINDOW GLASS WRENCH STARTING THE WEEK OF AUGUST 24, 2015, SUBARU RETAILERS WILL...
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RECEIVE A SPECIAL SERVICE TOOL FOR THE BRZ. THE TOOL IS BEING SENT AS ESSENTIAL AND IS USED WHEN SERVICING THE BRZ WINDOW REGULATOR. PLEASE REFERENCE TSB 12-180-15 FOR FURTHER INFORMATION ABOUT THE USE OF THIS TOOL. RETAILER COST OF THIS TOOL IS $50.43. IT WILL BE INVOICED BY SOA ON THE PARTS STATEMENT UNDER THE SOA321105 PART NUMBER."
COUNTERMEASURES FOR FROZEN POWER WINDOWS - THIS BULLETIN PROVIDES INFORMATION FOR 3 COUNTERMEASURES TO ADDRESS CONCERNS...
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REGARDING POWER WINDOW OPERATION DURING COLD WEATHER WHEN THE DOOR GLASS MAY BECOME FROZEN TO THE OUTER WEATHERSTRIP.
DOOR LATCH / ACTUATOR FREEZING - THIS BULLETIN PROVIDES A REPAIR PROCEDURE TO PREVENT WATER FROM ACCUMULATING THEN...
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FREEZING INSIDE THE DOOR LATCH / ACTUATOR ASSEMBLY IN COLD TEMPERATURES AND BINDING THE MECHANISM.
Lighting
16 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Cracked Rear Combination Lamps
Design Change to Rear Combination Lamps to Prevent Insect Intrusion
Puddle Light Recall
Vibration Sound from High-Mount Stop Lamp assembly
This bulletin announces availability of a new stop lamp switch for the models listed above equipped with LED - type rear...
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combination lamps.
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
Revised TSB. The Subaru Lock Information Site (SLIS) is located at http://lockinfo.subaru.com, and provides information...
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on how to obtain immobilizer codes and key cut codes for Subaru vehicles from the 2000MY to present. This bulletin identifies the equipment required to initialize (reset) the immobilizer code and cut the key blanks, for both immobilizer and non-immobilizer type keys. Subaru of America began using immobilizer systems in some 2005MY vehicles (please refer to Immobilizer Chart for more detailed information).
This Service Information bulletin provides a measurement and adjustment procedure for the stop lamp switch.
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An improperly adjusted (or faulty) stop lamp switch can cause any of the DTCs listed above to set and result in the related system?s warning lamp to illuminate.
Design Change to Rear Combination Lamps to Prevent Insect Intrusion - IMPORTANT NOTE: Due to the number of revisions...
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made and to make the information contained in TSBs 12-131-12R, 12-145-13R, 12-160-13 and 12-162-14 easier to use, these TSBs have been combined into TSB 12-200-16R dated 3/6/2017.
Cracked Rear Combination Lamps - IMPORTANT NOTE: Due to the number of revisions made and to make the information...
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contained in TSBs 12-131-12R, 12-145-13R, 12-160-13 and 12-162-14 easier to use, these TSBs have been combined into TSB 12-200-16R dated 3/6/2017.
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW. REVISED PRODUCTION CHANGE INFORMATION."
"THIS SERVICE INFORMATION BULLETIN ANNOUNCES A DESIGN CHANGE TO THE OIL PRESSURE SWITCH ASSEMBLY.
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NICKEL PLATING HAS BEEN APPLIED TO THE INTERNAL SWITCH CONTACTS TO ENHANCE THEIR DURABILITY AND REDUCE THE POSSIBILITY OF POOR CONTACT WHICH COULD AFFECT OPERATION OR CAUSE IMPROPER ILLUMINATION OF THE OIL PRESSURE WARNING LAMP. A SMALL PILOT PORTION WAS ADDED TO THE THREADED AREA ON P.N. 25240KA051 AS SHOWN IN THE ILLUSTRATION BELOW."
VIBRATION SOUND FROM HIGH-MOUNT STOP LAMP ASSEMBLY - THIS BULLETIN ANNOUNCES THE AVAILABILITY OF A NEW HIGH-MOUNT STOP...
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LAMP ASSEMBLY DESIGNED TO ADDRESS A CUSTOMER CONCERN OF A VIBRATION-TYPE SOUND WHICH MAY BE HEARD WHILE DRIVING.
DESIGN CHANGE TO REAR COMBINATION LAMPS TO PREVENT INSECT INTRUSION
Infotainment
16 bulletinsThis Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
All 2012 to 2015 Models Equipped with Fujitsu Ten (F10) Generation 1 (Gen1) Audio / Navigation Systems.
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This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems. This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements.
This bulletin announces a new procedure for updating the operating software used in F10 Gen1 audio / navigation systems.
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This new procedure eliminates the need to exchange the head unit / SD card to obtain software-related updates and operating enhancements. All 2012 to 2015 Models Equipped with FujitsuTen (F10) Generation 1 (Gen1) Audio / Navigation Systems
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED POER AMPLIFIER EXCHANGE PROGRAM.
THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.
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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS
THIS BULLETIN CONTAINS ILLUSTRATIONS OF EXCHANGE COMPONENTS AND THEIR MANUFACTURER AS WELL AS A DESCRIPTION OF THE PROPER EXCHANGE PROCEDURE.
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THE EXCHANGE PROGRAM POLICY CAN ALSO BE FOUND IN SECTIONS 8.4.9 AND 11.2.10 OF YOUR SERVICE POLICIES AND PROCEDURES MANUAL FOUND IN SUBARUNET. REVISED POER AMPLIFIER EXCHANGE PROGRAM.
THIS BULLETIN ANNOUNCES A NEW PROCEDURE FOR UPDATING THE OPERATING SOFTWARE USED IN F10 GEN1 AUDIO / NAVIGATION SYSTEMS.
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THIS NEW PROCEDURE ELIMINATES THE NEED TO EXCHANGE THE HEAD UNIT / SD CARD TO OBTAIN SOFTWARE-RELATED UPDATES AND OPERATING ENHANCEMENTS. ALL 2012 TO 2015 MODELS EQUIPPED WITH FUJITSUTEN (F10) GENERATION 1 (GEN1) AUDIO / NAVIGATION SYSTEMS
2014 EXCHANGE COMPONENT IDENTIFICATION AND PROCEDURES - AUDIO UNITS
THIS SERVICE INFORMATION BULLETIN CONTAINS A SERIES OF SCREEN SHOTS WITH INSTRUCTIONS WHICH PROVIDE A PROCEDURE FOR...
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PAIRING ANDROID SMARTPHONES TO BLUETOOTH-EQUIPPED CLARION AUDIO UNITS. THE PROCEDURE INVOLVES CHANGING THE AUDIO UNITS DEFAULT PASSKEY WHICH MUST BE ENTERED INTO THE SMARTPHONE DURING THE PAIRING PROCESS. ONCE THE PASSKEY IS CHANGED FROM 1234 TO 0000, TESTING RESULTS HAVE SHOWN THE REMAINDER OF THE PAIRING PROCESS COMPLETES NORMALLY.
GEN I SD CARD NAVIGATION SYSTEM TROUBLE SHOOTING GUIDE
Electrical
9 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
Event Data Recorder (EDR) Function of Airbag Module
Event Data Recorder (EDR) Function of Airbag Module
THIS SERVICE INFORMATION BULLETIN ANNOUNCES A CHANGE TO THE RETAINING BOLT SECURING THE DOOR GLASS TO THE WINDOW REGULATOR ASSEMBLY.
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A SLOT TO ACCEPT A FLAT-BLADE SCREW DRIVER HAS BEEN ADDED TO THE END OF THE BOLT TO KEEP IT FROM SPINNING WHILE REMOVING THE RETAINING NUT DURING DOOR GLASS ASSEMBLY R&R.
MEASUREMENT OF DARK CURRENT (PARASITIC BATTERY DRAW)
Brakes
7 bulletinsThis bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This service Information bulletin provides precautions to follow when servicing the Brembo brake calipers utilized on the models listed.
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Because of their aluminum construction, it is critcal to take extra care when servicing.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
This Service Information bulletin announces instruction for application of additional lubrication between the brake caliper support and pad clips.
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This will prevent the pad from dragging due to corrosion buildup which may result in uneven or premature wear of the replacement brake pads. This additional instruction applies to all models with brake pads using the upper and lower pad clips and has been added to the brake pad installation procedures found in the related Service Manuals.
NOTE: The Airbag systems used on previous and current WRX, STI and Tribeca models are NOT equipped with EDR functionality.
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This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. The function of the EDR is best explained using the following statements found in the vehicle Owner?s Manual: ?This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations such as an airbag deployment or hitting a road obstacle, data that will assist in the understanding how a vehicle?s systems performed. The EDR is designed to record data related to vehicle dynamics and safety systems for a short period of time, typically 30 seconds or less. The EDR in this vehicle is designed to record such data as: ? How various systems in your vehicle were operating; ? Whether or not the driver and passenger safety belts were buckled/fastened; ? How far (if at all) the driver was depressing the accelerator and/or brake pedal; ? How fast the vehicle was traveling. This data can help provide a better understanding of the circumstances in which crashes and injuries occur.
THIS BULLETIN ANNOUNCES AVAILABILITY OF A REVISED TRUNK WEATHERSTRIP AND RUBBER STOPPERS DESIGNED TO ABSORB IMPACT AND...
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PREVENT CONTACT OR IN RARE OCCURRENCES, DAMAGE TO THE REAR COMBINATION LAMPS WHEN CLOSING THE TRUNK LID.
"THIS BULLETIN WILL ADDRESS CUSTOMER CONCERNS OF AN UNEVEN GAP APPEARING BETWEEN THE TOP OF THE CENTER DASH AIR VENT...
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GRILLE AND THE INSTRUMENT PANEL DASH PAD DIRECTLY ABOVE IT. THE PHOTO BELOW SHOWS THE UNEVEN GAPS AS INDICATED BY THE 5 RED ARROWS. (MASKING TAPE WAS USED TO MAKE THE GAPS EASIER TO SEE AND PHOTOGRAPH.) INSUFFICIENT RETAINING FORCE BY THE AIR VENT GRILLES COMBINED WITH HIGH CABIN TEMPERATURES MAY CAUSE THIS CONDITION TO OCCUR."
HVAC & Climate
5 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
Software & Calibration
5 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site. The tables contained within this bulletin are to be used as guides for becoming aware of the latest changes. We advise you to always refer to the STIS web site when looking for the latest Service information. Printed pages will not be made available to update printed Service Manuals.
Fuel System
5 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
This bulletin provides an additional service procedure for replacing the pulsation dampers located on both low-pressure...
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fuel delivery pipes as shown in the illustration below. Although the BRZ Service Manual does not currently show the dampers and the required replacement seals as separate components, the Electronic Parts Catalog (EPC) does provide exploded view and individual part number ordering information.
This Service Information bulletin provides notice of an additional step to follow when diagnosing DTC P219A- ?Air-Fuel...
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Ratio Imbalance (Bank 1)?.
Tires & Wheels
4 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This bulletin announces a change made to the wheel lug nuts.
This Service Information Bulletin announces a change made to the wheel lug nuts.
This Service Information bulletin announces a change to the flywheel (pilot) bearing to a ?environmentally friendly?...
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type which is compliant with the REACH (Registration, Evaluation, Authorization and restriction of CHemicals) guidelines being used in the European Union (EU). This change is not intended to address any specific customer concern.
Suspension
4 bulletinsThis bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin announces a change made to the front lower control arm ball joint boots.
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The boot material has been changed to provide increased resistance to damage from ozone.
This bulletin announces a design change to the front strut mounts intended to address customer concerns of a...
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popping-type sound which may be heard when making low speed turns.
Transmission
4 bulletinsThis annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
This bulletin announces availability of individual service parts and provides an installation procedure for the A/C compressor clutch assembly.
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Previously, a complete compressor assembly was necessary if any of the clutch components required replacement.
THIS BULLETIN PROVIDES A PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A CREAKING SOUND HEARD WHEN OPERATING THE CLUTCH PEDAL.
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THE CAUSE OF THE SOUND HAS BEEN IDENTIFIED AS A VERY SLIGHT AMOUNT OF MOVEMENT BETWEEN THE 2 LAYERS OF METAL (CIRCLED IN YELLOW) WHICH FORM THE SPECIFIC CLUTCH AND BRAKE PEDAL ASSEMBLY MOUNTING BRACKET SHOWN IN THE ILLUSTRATION AND PHOTOS BELOW.
THIS BULLETIN PROVIDES A PROCEDURE TO ADDRESS CUSTOMER CONCERNS OF A CREAKING SOUND HEARD WHEN OPERATING THE CLUTCH PEDAL.
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THE CAUSE OF THE SOUND HAS BEEN IDENTIFIED AS A VERY SLIGHT AMOUNT OF MOVEMENT BETWEEN THE 2 LAYERS OF METAL (CIRCLED IN YELLOW) WHICH FORM THE SPECIFIC CLUTCH AND BRAKE PEDAL ASSEMBLY MOUNTING BRACKET SHOWN IN THE ILLUSTRATION AND PHOTOS BELOW.
Air Bags & Safety
4 bulletinsRattling Sound from Seat Belt Buckle
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into...
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the airbag system.
Hybrid & EV
3 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
Steering
2 bulletinsThis bulletin announces the repair procedure to address rare cases of a squeaking-type sound occurring when turning the...
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steering wheel.
This bulletin announces the repair procedure to address rare cases of a squeaking-type sound occurring when turning the...
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steering wheel.