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2024 Subaru Ascent TSBs

174 Technical Service Bulletins across 16 categories

Other

28 bulletins
11027073

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11024863

Subaru tech tips newsletter article locator.

11024859

Subaru tech tips newsletter article locator.

11023524

This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...

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202 and / or 204 may occur preventing the process from completing successfully.

11022331

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

11022319

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11021262

This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...

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vehicle's production.

11021246

This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.

11019932

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11018909

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11018904

This bulletin announces a design change to the knob of the center air vent grilles.

11016234

This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...

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retailers of the SOA321152 and SOA321153 Terminal Test Kits.

11016230

This bulletin announces design changes made to the Power Rear Gate Drive (PRG) Unit to address concerns of the power...

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rear gate being inoperative.

11016174

This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).

11016172

When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...

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preventing the process from completing successfully.

11012268

This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the models...

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listed.

11009701

This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...

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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.

11008279

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

11006935

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure for 2025MY vehicles.

11006934

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...

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Subaru Lock Information web-site.

11006931

This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11002728

This Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs.

11000835

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

10252495

The bulletin contains information for exchange components, their manufacturer, as well as the proper exchange procedure.

10252492

This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...

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2 Telematics systems remote access features.

10252491

This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription...

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process.

10244903

This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...

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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.

10240122

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...

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proper exchange procedure.

Infotainment

26 bulletins
11027996

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11025785

This bulletin announces reprogramming file that provides a software update installation procedure to optimize the new...

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Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11024866

This Service Bulletin is to inform you of a procedure to restore CP1.5s normal operation by initializing the head unit.

11024853

This bulletin announces reprogramming file availability and provides a software update installation procedure to...

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optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11024847

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and...

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Navigation system utilized in the models listed.

11023518

This OTA is an software update to provide audio improvements for the models listed.

11023507

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11016227

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11016206

This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...

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Infotainment concerns.

11013525

A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.

11013519

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11010925

This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.

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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.

11010911

The following information announces reprogramming file availability and provides a software update installation...

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procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11010908

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and...

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Navigation system utilized in the models listed.

11009689

This bulletin following information announces reprogramming file availability and provides a software update...

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installation procedure to optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11008276

The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.

11005620

This bulletin announces reprogramming file availability and provides a software update installation procedure to...

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optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

11005615

This announcement provides information for retailers to install the latest infotainment system software for Denso CP...

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1.5.

11002730

This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.

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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.

11002729

This bulletin announces reprogramming file availability and provides a software update installation procedure to...

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optimize the new Gen 4.5 Denso CP1.5 Audio and Navigation head units utilized in the models listed.

10253962

This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4.5 Audio and...

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Navigation system utilized in the models listed.

10252494

This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with...

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2023MY, allowing access to valet mode through the head unit.

10252454

This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected.

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This update should prevent unnecessary replacement of the head unit or USB cable.

10251104

This bulletin announces updated reprogramming files available to optimize the new Gen 4.5 Denso CP1.5 Audio and...

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Navigation head units.

10244908

This Service Information Bulletin is to inform you of the diagnosis procedure of the CP1/ CP1.5 Infotainment System when...

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DTC B2256 is detected.

10240113

This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...

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generation.

Engine

26 bulletins
11027982

This Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).

11027090

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11027081

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...

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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

11025790

This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...

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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).

11024864

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...

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(RES) system being the only non-functioning feature with telematics.

11022313

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11022297

This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM) to address the...

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following Diagnostic Trouble Code (DTC): P062F - Internal Control Module EEPROM Error.

11021259

This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM).

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This logic was developed to address the following Diagnostic Trouble Code (DTC): P062F - Internal Control Module EEPROM Error.

11018915

This bulletin announces the availability of reprogramming files for the Engine Control Module (ECM).

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This logic was developed to address the following Diagnostic Trouble Code (DTC): P062F - Internal Control Module EEPROM Error. If DTC P062F is detected by the ECM, perform the reprogramming procedure outlined in this bulletin.

11018914

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11017452

This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...

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engines.

11017438

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11014865

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11014859

This bulletin announces the design change made to the exhaust manifold flange nuts.

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The material has been changed from a medium carbon steel to stainless steel.

11014858

This bulletin announces the design change made to the exhaust manifold flange nuts.

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The material has been changed from a medium carbon steel to stainless steel.

11013512

This bulletin announces the repair procedures to be followed when DTC P1449 (EVAP System Clog Detected) is detected by...

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the Engine Control Module (ECM).

11012265

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11009700

"This bulletin announces the availability of new reprogramming files developed to address the following three symptoms.

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SYMPTOM #1: After the EyeSight camera has been exposed to high humidity/temperature conditions without any operation, the cooling fans become inoperable and DTC B28C7 (Fan Motor RPM) is detected by the EyeSight Stereo Camera Assembly. SYMPTOM #2: The EyeSight system enters into a temporary halt mode with an E5 halt code detected by the EyeSight Stereo Camera Assembly. SYMPTOM #3: DTC B28A6 (Internal Stereo Camera Communication 1) is detected by the EyeSight Stereo Camera Assembly. SYMPTOM #3: DTC B28A6 (Internal Stereo Camera Communication 1) is detected by the EyeSight Stereo Camera Assembly"

11008281

This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...

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on FA and FB type engines.

11008267

This bulletin announces availability of the NEW genuine Subaru engine oil filter.

11005617

This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...

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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).

11005608

This thermo control valve video contains information on the replacement of thermo control valve.

11000830

This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...

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(RES) system being the only non-functioning feature with telematics.

11000822

This bulletin announces the availability of new reprogramming files developed to address DTC B28C7 (EyeSight Fan Motor...

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RPM), E5 (halt code deected by EyeSight Stereo Camera), and B28A6 (Internal Stereo Camera Communication 1).

10253953

This bulletin announces the availability of new reprogramming files developed to address cases of DTC P0890 (TCM Power...

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Relay Sense Circuit Low) detected by the Engine Control Module (ECM).

10241846

This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when...

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diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.

Pre-Delivery & Maintenance

21 bulletins
11027986

This Subaru service and technical support line newsletter provides information on the next phase of TechShare.

11027977

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs on the vehicles listed.

11027103

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs on models listed.

11027083

This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...

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(Immobilizer Key Collation Diagnosis).

11025796

Subaru service article locator.

11025789

Subaru service article locator.

11022305

Subaru Service Technical Support Newsletter special edition.

11019951

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs on the models listed.

11019943

This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...

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center.

11017466

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

11016207

This Service Information Bulletin details a new procedure for conducting a CommCheck on vehicles equipped with a GEN...

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3/GEN 3+ DCM.

11016205

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11014852

"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."

11013530

This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...

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February.

11009685

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11008282

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

11005609

This announcement provides information on Takata Recall Escalated Towing Program.

11005595

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...

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models.

10249606

This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.

10249591

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs.

10238472

This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related...

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repairs.

Brakes

15 bulletins
11029338

This bulletin announces the availability of new reprogramming files developed to address cases of DTC C1C40 being...

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detected by the Electronic Brake Booster (EBB) in addition to Failure Detail Code 30A2 stored within the Freeze Frame Data (FFD).

11021255

This bulletin announces the availability of new reprogramming files developed to address cases of DTC C1C40 being...

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detected by the Electronic Brake Booster (EBB) in addition to Failure Detail Code 30A2 stored within the Freeze Frame Data (FFD).

11018913

This bulletin announces the availability of new reprogramming files developed to address cases of DTC C1C40 being...

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detected by the Electronic Brake Booster (EBB) in addition to Failure Detail Code 30A2 stored within the Freeze Frame Data (FFD).

11018908

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first) to address cases of front brake pulsation or squealing.

11016204

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first) to address cases of front brake pulsation or squealing.

11010932

"This bulletin announces availability of new reprogramming files developed to address the two symptoms described below:...

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SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. NOTE: Both of these symptoms are not related with a fault code."

11010931

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first) to address cases of front brake pulsation or squealing.

11009699

This bulletin announces availability of new reprogramming files developed to address symptoms which a jerk or judder...

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sensation can be felt from the powertrain during braking with air conditioning on, or a shudder felt from the powertrain along with a screeching type of sound.

11009690

Subaru of America, Inc.

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has announced a warranty extension to the front brakes which will address concerns related to squeak and or judder noises. This is related to Ascent vehicles manufactured prior to January 11th, 2024.

11008278

In the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first) to address cases of front brake pulsation or squealing.

11008277

This bulletin announces availability of new reprogramming files developed to address the two symptoms, a jerk or judder...

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sensation felt from the powertrain during braking with the air conditioning on, or a shudder is felt from the powertrain along with a screeching type of sound.

11008265

This bulletin announces availability of new reprogramming files developed to address of a a jerk or judder sensation...

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felt from the powertrain during braking with air conditioning on, or a shudder felt from the powertrain along with a screeching type of sound.

11005630

This announcement provides information on a warranty extension for Ascent front brake judder/squeak on certain 2019 to...

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2024 model year vehicles manufactured prior to January 11th 2024.

11005627

This bulletin is in the interest of customer satisfaction, Subaru of America, Inc.

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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first).

11002725

This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.

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This information has been developed to reduce unnecessary brake caliper replacement.

Electrical

12 bulletins
11025781

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

11024869

This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...

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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.

11022303

This bulletin announces the availability of reprogramming files for the HYDRAULIC UNIT ASSEMBLY(VDC).

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This logic was developed to address the following Diagnostic Trouble Code (DTC): C1411 ELECTRICAL CONTROL MODULE. If DTC C1411 is detected with a 30A2 failure detail code by the VDC perform the reprogramming procedure outlined.

11019953

This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...

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Battery Diagnostic tool.

11008283

This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...

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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.

11006932

This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...

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Module (DCM) is being tested as a dark current/standby current source.

11005614

This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...

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a dark current/standby current source. All models equipped with Telematics except Solterra.

11005597

"This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified."

10252553

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

10252549

"This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.

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This battery has higher capacity and is slightly larger in dimension."

10252547

"This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700 battery is specified.

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This battery has higher capacity and is slightly larger in dimension."

10248209

This bulletin announces a new Genuine Subaru Replacement battery for use in applications where the current SOA821B700...

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battery is specified.

Body & Paint

12 bulletins
11022304

This bulletin provides information on paint codes for vehicles in the 2026 line up.

11022295

This bulletin provides additional examples, diagnostics tips and installation tips as helpful aids to be used when...

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working with sunroof seals and sunroof frame assemblies on Ascent models.

11021253

This bulletin announces a repair procedure developed to address cases of the driver side mirror glass vibrating at...

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highway speeds.

11017461

This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...

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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.

11017459

This bulletin announces a design change to the hood lock switch portion of the hood lock assembly.

11016208

This bulletin provides additional examples, diagnostics tips and installation tips as helpful aids to be used when...

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working with sunroof seals and sunroof frame assemblies on Ascent models.

11016175

This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...

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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.

11016171

This bulletin announces the design change made to the left and right A-Pillar trim panels which will address cases of...

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loose fitment.

11014867

This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...

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response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.

11013515

This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...

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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.

11005599

This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.

10241806

This bulletin announces SOA paint codes to help eliminate possible confusion.

Transmission

8 bulletins
11024865

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11023498

This Bulletin announces the release of a new diagnostic assistance application for TR690 CVT-equipped vehicles.

11013551

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11012257

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11012253

"This bulletin announces availability of new reprogramming files developed to address the two symptoms described below:...

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SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. NOTE: Both of these symptoms are not related with a fault code. The new files contain enhanced software optimizing input clutch application along with enhanced hydraulic pressure control during braking/deceleration."

11010910

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11009694

This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...

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CVT transmissions used in the models listed.

11005624

This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...

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available.

HVAC & Climate

6 bulletins
11029329

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11024856

This bulletin announces the availability of new seat ventilation blower units which have been redesigned to address some...

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cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.

11023505

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak.

11021258

"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."

11019942

This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...

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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.

11018899

This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...

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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.

Software & Calibration

6 bulletins
11027981

This announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...

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interface firmware has been updated.

11024858

This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.

11022309

Subaru of America, Inc.

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will release an OTA to perform a software update to the DCM. This is a preventive OTA.

11022302

This bulletin announces the availability of reprogramming files designed to improve the functionality of the Keyless...

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Access Control Unit.

10253976

This bulletin announces the availability of new reprogramming files developed to address cases were a halt code E5,...

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B28A6 and or DTC B28C7 is detected by the EyeSight Stereo Camera assembly.

10252456

"This bulletin announces the availability of new reprogramming files developed to address the following three symptoms:...

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EyeSight camera cooling fans becomes inoperable with DTC B28C7; EyeSight system enters temporary halt mode; Internal Stereo Camera Communication detected. "

Suspension

4 bulletins
11027082

This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...

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resistance to imperfections resulting from shock loads.

11017444

This bulletin announces design changes made to the rear axle hubs.

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These changes have been implemented to reduce cases water intrusion further leading to harmonic, humming, and grinding type sounds heard from the axle hub while driving.

11008259

This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...

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unnecessary bushing replacement.

11005593

This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.

Hybrid & EV

3 bulletins
11024857

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory.

11023500

This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...

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new vehicle inventory wjhich must be tested and reported every 30 days.

11008280

This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.

Lighting

2 bulletins
11024867

This bulletin provides information on the load carrying capacity reduced label when a port-installed or...

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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.

11012260

This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...

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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.

Air Bags & Safety

2 bulletins
11023509

This bulletin announces a design change made to the second row inner seat belt buckle assembly to address cases of the...

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seat belt indicator warnings not turning off after the buckle is fully latched.

11022298

This Bulletin announces the availability of a new part Extender Belt.

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This is for customers who find it necessary to increase the length of their seat belt.

Fuel System

2 bulletins
11016224

The purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.

11016180

This bulletin announces availability of new combination meter reprogramming files developed to address cases of...

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inaccurate fuel economy displayed on the Center Information Display (CID).

Tires & Wheels

1 bulletin
11029347

This Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...

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B2A20 with gen 4 Telematics.