2021 Subaru Ascent TSBs
333 Technical Service Bulletins across 16 categories
Categories
Infotainment
61 bulletinsIn the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed above. Firmware-over-the-air (FOTA) is a process by which remote devices can receive updates to their operating software.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the above listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of...
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Infotainment concerns.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system.
As part of Subaru's dedication to customer satisfaction, Subaru of America, Inc.
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(SOA) is announcing a Warranty Extension of the New Vehicle Limited Warranty coverage for the CP1 & Gen 3.1 Infotainment head units for the models listed.
This bulletin gives information on extended New Car Limited Warranty for CP1 and Gen 3.1 Head Units.
A head unit OTA will be available via cellular network for Mid and High Grade CP1.5 head units.
This annocement is to inform dealers to the Gen 3.1 Head Unit OTA will be available via Wi-Fi.
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The update will take place in multiple batches with the first beginneing November 15th and the last being Decemeber 3rd. This update is for approximatelt 714,000 VINs.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The CP1.5 RCs OTA is available for all mid and high grade CP1.5 head units.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This announcement provides information for retailers to install the latest infotainment system software for Denso CP...
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1.5.
This bulletin addresses reprogramming file availability and a software update installation procedure to provide...
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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This information announces reprograming file availability for Gen 4.5 Denso CP1.5 Audio and Navigation systems.
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Inprovement for CarPlay concerns with hands-free calls when the receiving party is not able to hear the caller.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This bulletin addresses the reprogramming file availability and a software update installation procedure to provide...
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optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected.
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This update should prevent unnecessary replacement of the head unit or USB cable.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...
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detected.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed
This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information...
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during diagnosis of Infotainment concerns.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U).
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and...
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Navigation head units (H/U) utilized in the models as listed.
This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and...
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generation.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressin customer concerns.
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...
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detected.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is...
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detected.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and...
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repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U).
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency while addressing customer concerns.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed.
This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize...
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efficiency.
This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with Apple...
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CarPlay certification.
This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when...
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diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to...
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optimize efficiency.
Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1 Audio and Navigation Head Units.
The following information addresses reprogramming file availability and a software update installation procedure to...
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provide optimization to the new Harman Gen 3.1 Audio and Navigation head units.
Map update for Harman Gen 3.1 Navigation Equipped Head Units.
Engine
49 bulletinsThis Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces the diagnostic procedures to be used when DTCs P2096 (POST CATALYST FUEL TRIM SYSTEM TOO LEAN...
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BANK 1) and P2097 (POST CATALYST FUEL TRIM SYSTEM TOO RICH BANK 1) are detected by the Engine Control Module (ECM).
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...
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(RES) system being the only non-functioning feature with telematics.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the repair procedures for the left and right-side horns to address DTC B1610 (Front Sub Sensor...
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RH Failure) detected when the horns are operated shortly after engine start up.
This Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage on FA and FB type...
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engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the design change made to the exhaust manifold flange nuts.
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The material has been changed from a medium carbon steel to stainless steel.
This bulletin announces the design change made to the exhaust manifold flange nuts.
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The material has been changed from a medium carbon steel to stainless steel.
This bulletin announces the repair procedures to be followed when DTC P1449 (EVAP System Clog Detected) is detected by...
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the Engine Control Module (ECM).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This Service Information Bulletin announces the diagnostic procedures to be followed when diagnosing engine oil leakage...
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on FA and FB type engines.
This bulletin announces availability of the NEW genuine Subaru engine oil filter.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This thermo control valve video contains information on the replacement of thermo control valve.
This bulletin announces the diagnostic procedures to be followed when encountering cases of the Remote Engine Start...
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(RES) system being the only non-functioning feature with telematics.
This bulletin announces the availability of new reprogramming files developed to address cases of DTC P0890 (TCM Power...
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Relay Sense Circuit Low) detected by the Engine Control Module (ECM).
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM).
This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System...
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Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). If DTC P0420 is found to be stored in the ECM, follow the diagnostic procedures outlined below.
This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when...
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diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This bulletin announces diagnostic procedures and availability of new Engine Control Module (ECM) reprogramming files to...
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address DTC P2404 (Evap System Leak Detection Pump Sense Circuit Range/Performance) detection.
This Service Information Bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level...
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switch area.
This Service Information Bulletin provides the diagnostic procedure for the STARLINK Remote Engine Start (RES).
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All Gen2 and Gen3 Telematics Equipped Models.
This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer...
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concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature.
This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces the repair procedures for the left and right-side horns to address DTC B1610 (Front Sub Sensor...
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RH Failure) detected when the horns are operated shortly after engine start up.
This bulletin announces availability of new reprograming files for the Engine Control Module (ECM).
This bulletin announces the proper diagnostic procedures regarding oil leakage from the oil level switch area.
This Bulletin announces design changes to the engine oil and CVT fluid drain plugs.
This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems.
This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB...
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type engines.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin announces availability of new starter motors and ECM reprogramming files created to address some reports...
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of excessive noise while cranking the engine.
Subaru of America, Inc.
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(Subaru) is initiating a new voluntary emissions recall for certain 2021 model year Ascent, Legacy, and Outback vehicles equipped with a 2.4L turbo engine.
"Subaru of America, Inc.
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(Subaru) is initiating a new voluntary emissions recall for certain 2021 model year Ascent, Legacy, and Outback vehicles equipped with a 2.4L turbo engine. "
Subaru of America, Inc.
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(Subaru) is initiating a voluntary emissions recall for certain 2021 model year Ascent, Legacy, and Outback vehicles equipped with a 2.4L turbo engine, which may have damaged terminals on the engine wire harness.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers).
This bulletin outlines changes in the service procedure for engine oil pressure inspection.
This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon...
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deposits from fuel injectors and internal engine components.
This bulletin announces a design change made to the TPMS valve assemblies.
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support...
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Assembly Kit #J-50135-A.
This bulletin announces availability of reprogramming files for the Engine Control Module (ECM).
Other
49 bulletinsThis bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Subaru tech tips newsletter article locator.
Subaru tech tips newsletter article locator.
This bulletin addresses cases when attempting to complete the STARLINK Telematics subscription process, an Error Code...
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202 and / or 204 may occur preventing the process from completing successfully.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This announcement provides information about a Subaru of America, Inc.
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preliminary settlement in a class action lawsuit regarding the EyeSight system in certain Subaru vehicles.
This OTA is released to address Telematic functions that may stop working after a certain amount of time from the...
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vehicle's production.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This bulletin announces a design change to the knob of the center air vent grilles.
This Bulletin announces availability of a User Guide and an informative video to supplement the recent releases to...
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retailers of the SOA321152 and SOA321153 Terminal Test Kits.
This bulletin announces design changes made to the Power Rear Gate Drive (PRG) Unit to address concerns of the power...
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rear gate being inoperative.
This Bulletin announces diagnostic procedures to be followed when working with a Power Rear Gate (PRG).
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which...
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impacts the way some vehicles with accessories are sold. This regulation applies to any automobile retailer installing accessories on a vehicle prior to its first sale.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure for 2025MY vehicles.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics systems remote access features.
This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription...
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process.
This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the...
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Subaru Lock Information web-site.
Oil Filler Cap Gasket Coming Unseated
Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months,...
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whichever comes first.
Replacement Key and Immobilizer Info
When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur...
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preventing the process from completing successfully.
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.
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Standby Current).
This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.
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Standby Current).
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current (a.k.a.
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standby current).
This bulletin provides additional information for the diagnostic procedures concerning measurement of dark current...
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(standby current).
This bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.
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Standby Current).
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
+H31&I31
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process.
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This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System.
This bulletin provides an overview and basic instructions for use of the Destination to Vehicle feature of the Gen 2...
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Telematics system.
This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to...
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the operation of their Gen 2 Telematics system equipped Subaru.
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and...
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Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices.
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen...
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2 Telematics system's remote access features.
The purpose of this bulletin is to provide replacement key and immobilizer information.
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics...
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subscription process.
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the...
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proper exchange procedure.
Pre-Delivery & Maintenance
42 bulletinsThis Subaru service and technical support line newsletter provides information on the next phase of TechShare.
This Service Information Bulletin provides the Service Manual Correction to the diagnostic procedure for DTC B2A16...
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(Immobilizer Key Collation Diagnosis).
Subaru service article locator.
Subaru service article locator.
Subaru Service Technical Support Newsletter special edition.
This announcement is to bring attention to the OTA for In-vehicle service appointment scheduler and In-vehicle message...
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center.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16."
This announcement is in regard to special service tool shipment will be shipped directly to the Subar retailers during...
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February.
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear...
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Gate (PRG) systems.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This announcement provides information on Takata Recall Escalated Towing Program.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16.
This bulletin announces the initialization service procedures to be followed when diagnosing and/or repairing Power Rear...
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Gate (PRG) systems.
This service bulletin provides a repair procedure to address vibrations and/or judder concerns experienced on turns...
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during acceleration.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This Service Information Bulletin announces a design change made to the Positive Crankcase Ventilation (PCV) hose...
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assembly.
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with...
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concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru.
This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational...
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concerns of the Gen 2 Telematics systems remote access features.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. (WRL-22)
This communication announces a new procedure for retailers to follow in the event their WRK-21 videoscope requires...
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service or replacement.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This Service Information Bulletin provides additional information for the diagnostic procedures concerning measurement of Dark Current (a.k.a.
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Standby Current).
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on...
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turns during acceleration.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
This bulletin contains additional information for recommended materials listed in the Service Manuals for individual...
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models
This bulletin outlines changes in the service procedure for scavenge pump assembly installation.
Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site.
To help reduce confusion and increase technician efficiency, Subaru of America, Inc.
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(SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool.
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru...
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Technical Information System (STIS) web site.
Transmission
28 bulletinsThis bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
This Bulletin announces the release of a new diagnostic assistance application for TR690 CVT-equipped vehicles.
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
"This bulletin announces availability of new reprogramming files developed to address the two symptoms described below:...
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SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. NOTE: Both of these symptoms are not related with a fault code. The new files contain enhanced software optimizing input clutch application along with enhanced hydraulic pressure control during braking/deceleration."
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
This bulletin provides guidance when diagnosing chain slip, judder, shudder, and hesitation concerns on the TR690 model...
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CVT transmissions used in the models listed.
This annoucement provides parts personnel information about remanufactured transmissions that will no longer be...
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available.
This bulletin announces the availability new service procedure developed for the diagnosis of the following DTCs...
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detected by the Transmission Control Module (TCM):
This bulletin announces availability of new reprograming files for the Transmission Control Module (TCM) to address...
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judder a sensation possibly accompanied by a vibration-type sound when accelerating from slow speeds.
This bulletin announces the repair procedure for a rubbing-type sound that can be heard from the side of the console box...
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when it comes in contact with a passengers knee or when the gear selector is moved.
This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM).
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The new files were designed to address cases of DTC P0711 (Transmission Fluid Temperature Sensor A Circuit Range/Performance) being detected by the TCM during low ambient temperatures (32 F(0 C)).
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This bulletin announces availability of reprogramming files to optimize the Transmission Control Module (TCM).
This bulletin announces availability of new reprograming files for the Transmission Control Module (TCM) to address...
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judder a sensation possibly accompanied by a vibration-type sound when accelerating from slow speeds.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed.
The WRK-21 recall includes TCM reprogramming to prevent CVT chain slip.
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If, during the recall inspection, a vehicle is confirmed to have already experienced severe enough CVT chain slip, the CVT assembly will be replaced.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions.
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete...
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when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions.
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an...
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alleged chain slip condition on the TR580 and TR690 model CVT transmissions.
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip...
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condition on the TR580 and TR690 model CVT transmissions.
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid...
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related DTCs.
Body & Paint
22 bulletinsThis bulletin provides information on paint codes for vehicles in the 2026 line up.
This bulletin provides additional examples, diagnostics tips and installation tips as helpful aids to be used when...
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working with sunroof seals and sunroof frame assemblies on Ascent models.
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...
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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
This bulletin announces a design change to the hood lock switch portion of the hood lock assembly.
This announcement is in regard to the warranty extension initiated for windshields for the models listed.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first). If a customer experiences windshield damage, inspect the damage as per the guidelines supplied in this bulletin to confirm if the damage is covered under the Warranty Extension.
This bulletin provides additional examples, diagnostics tips and installation tips as helpful aids to be used when...
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working with sunroof seals and sunroof frame assemblies on Ascent models.
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...
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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
This bulletin announces the design change made to the left and right A-Pillar trim panels which will address cases of...
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loose fitment.
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...
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response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the Front Windshield used in the above listed models and model years from three (3) years / 36,000 miles to eight (8) years / 100,000 miles (whichever comes first).
This bulletin announces availability of new door window regulator assemblies and door glass run channel seals in...
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response to limited concerns of erratic operation of the anti-entrapment feature and / or the door glass either not closing or closing very slowly.
This announcement is in regard to settlement in a class action lawsuit for vehicles that will receive a limited warranty...
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extension for original equipment Subaru windshields experiencing a qualifying crack.
This bulletin announces the design change made to the rear gate glass, it is intended to address cases of rust build up...
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along the edge of the rear gate opening of the rear quarter panel.
This Bulletin provides SOA paint codes to help eliminate possible confusion for 2025 MY vehicles.
This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an...
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adjustment/calibration of the EyeSight system after body repair procedures have been performed.
This Bulletin announces additional cautions being added to the Owners Manual and Service Manual regarding the operation...
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of door locks.
This bulletin provides a repair procedure to address a small number of customer concerns of the hood panel surface...
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vibrating while driving.
This bulletin announces the service procedure for addressing possible water entry into the interior from the door(s)...
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area.
This bulletin announces design changes made to the front and rear door glass run channels.
This bulletin announces changes made to the rear door weatherstrip to optimize sealing performance.
This bulletin announces a design change made to the power window main switches.
Electrical
20 bulletinsThis Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current)...
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in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.
This announcment provides information on the release of the latest software updates to the Subaru Midtronics DSS-5000...
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Battery Diagnostic tool.
This Service Information Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2...
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Telematics which are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
This Service Information Bulletin announces important diagnostic information to utilize when the Data Communication...
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Module (DCM) is being tested as a dark current/standby current source.
This bulletin announces important diagnostic information to utilize when testing the Data Communication Module (DCM) as...
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a dark current/standby current source. All models equipped with Telematics except Solterra.
To satisfy current supply demands, a new Subaru alternative replacement battery is now available.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This bulletin announces availability of a new Genuine Subaru Alternative Replacement Battery introduced to satisfy...
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current supply demands.
This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which...
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are enrolled in the Subaru STARLINK Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer.
Effective today (October 1, 2021), the recommended replacement battery for the 19-21 MY Ascent models is changing from...
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the SOA821B200 Flooded Battery to the SOA821B600 Enhanced Flooded Battery (EFB).
This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK...
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Telematics Data Communication Module (DCM) along with a new claim submission requirement.
This bulletin outlines changes in the service procedure for replacement of the Power Rear Gate control module.
In January 2021, the replacement battery application for all Ascent and 2017- 2021 Impreza models were changed from part...
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number SOA821B200 to part number SOA821B600.
SOA821B600 Battery Supersession
This bulletin announces availability of reprogramming files for the ECM.
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These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures.
This bulletin provides important information regarding diagnosis and replacement of the STARLINK Telematics Data Communication Module (DCM).
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This update is applicable to all models equipped with a STARLINK Telematics System.
HVAC & Climate
13 bulletinsThis bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the availability of new seat ventilation blower units which have been redesigned to address some...
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cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
This bulletin announces the availability of new seat ventilation blower units.
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This update is set to address some cases of a vibration-type sound emitting from the blower unit during seat ventilation operation.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the availability of new seat ventilation blower units.
"This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant."
This Service Information bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning...
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(A/C) performance concerns possibly resulting from an undetected A/C refrigerant leak.
This bulletin announces the new procedure and Warranty Fail Code for FirstTime air conditioning (A/C) performance...
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concerns possibly resulting from an undetected A/C refrigerant leak. To improve Fixed Right First-Time (FRFT) and customer satisfaction, SOA is introducing a new procedure and fail code for first-time suspected A/C refrigerant leaks for cases when a Technician is unable to find the source of the leak or believes there was a potential factory under charge of the A/C system refrigerant.
This Service Information Bulletin announces the revised break-in procedure for the A/C compressor.
This bulletin announces the availability of new seat ventilation blower units.
WRL-22 PTC Heater Ground Bolt left side sill cover removal.
UPDATE Safety Recall: WRL-22 PTC Heater Ground Bolt (Owner notification)
"Subaru of America, Inc.
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(Subaru) is initiating a new safety recall for certain 2019-2022 model year Ascent vehicles. (PTC Heater)"
Brakes
13 bulletinsIn the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed. The extension will address instances of phantom braking or the EyeSight/RAB systems causing unnecessary stoppage/slowing of the vehicle.
In the interest of customer satisfaction Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage in the models listed for the selected EyeSight & Reverse Automatic Braking (RAB) components.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first) to address cases of front brake pulsation or squealing.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first) to address cases of front brake pulsation or squealing.
"This bulletin announces availability of new reprogramming files developed to address the two symptoms described below:...
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SYMPTOM 1: A jerk or judder sensation felt from the powertrain during braking with the air conditioning on. SYPMTOM 2: A shudder is felt from the powertrain along with a screeching type of sound. NOTE: Both of these symptoms are not related with a fault code."
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first) to address cases of front brake pulsation or squealing.
This bulletin announces availability of new reprogramming files developed to address symptoms which a jerk or judder...
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sensation can be felt from the powertrain during braking with air conditioning on, or a shudder felt from the powertrain along with a screeching type of sound.
Subaru of America, Inc.
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has announced a warranty extension to the front brakes which will address concerns related to squeak and or judder noises. This is related to Ascent vehicles manufactured prior to January 11th, 2024.
In the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first) to address cases of front brake pulsation or squealing.
This announcement provides information on a warranty extension for Ascent front brake judder/squeak on certain 2019 to...
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2024 model year vehicles manufactured prior to January 11th 2024.
This bulletin is in the interest of customer satisfaction, Subaru of America, Inc.
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(SOA) is extending the New Car Limited Warranty coverage for the front brake on 2019-24 model year Ascent models to 8 years (96 months) or 150,000 miles (whichever comes first).
This bulletin provides diagnosis and procedure information to be applied when diagnosing potential fluid leaks on front and rear brake calipers.
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This information has been developed to reduce unnecessary brake caliper replacement.
This Bulletin announces availability of new front brake pad kit established to address concerns of a squeaking sound...
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heard when coming to a stop and / or a pulsation (judder) heard and felt during braking.
Suspension
10 bulletinsThis bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased...
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resistance to imperfections resulting from shock loads.
This bulletin announces design changes made to the rear axle hubs.
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These changes have been implemented to reduce cases water intrusion further leading to harmonic, humming, and grinding type sounds heard from the axle hub while driving.
This bulletin outlines the judgment criteria to be used when inspecting front transverse link bushings to reduce...
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unnecessary bushing replacement.
This Bulletin provides guidance for diagnosing a leaking front or rear suspension strut.
This bulletin announces changes in design to the front strut assemblies which will address cases of rumbling and/or...
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rattling coming from the undercarriage while going over bumps.
This bulletin addresses rumbling and or rattling coming from the undercarriage while traveling over bumps.
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Subaru has made a design change to the front strut assemblies to address this issue.
This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center...
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retaining nut area of the front strut mounts.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bushings.
This bulletin announces a design change made to the front stabilizer bar bushing clamps.
Lighting
7 bulletinsThis bulletin provides information on the load carrying capacity reduced label when a port-installed or...
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retailer-installed accessory exeeds 1.5 percent of the GVWR or 100 pounds, which ever is lower.
This bulletin is for information purposes only.The bulletin adresses design changes of the headlamps and rear...
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combination lamps, where moisture and or condensation may develop on the inside of the lamp lenses.
Puddle Light Recall
Service, Parts, and Claim Instructions For detailed service, parts, and claim instructions, please refer to the WRL-22...
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Product Campaign Bulletin which is now available on STIS.
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns...
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regarding operation of the STARLINK RES feature.
Fuel System
6 bulletinsThe purpose of this bulletin is to advise of SOAs revised Catalytic Converter Recycling Program shipping procedure.
This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or...
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fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF.
This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or...
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fluttering sounds coming from the undercarriage during acceleration caused by crackingin the EPF.
This bulletin announces design changes made to the Exhaust Pipe Front (EPF) to address concerns of rattle-type or...
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fluttering sounds coming from the undercarriage during acceleration caused by cracking in the EPF.
Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing.
This bulletin is to advise of SOAs revised catalytic converter recycling program shipping procedure.
Software & Calibration
4 bulletinsThis announcement has been created to address difficulties with software updates on Subaru Select Monitors with DST-010...
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interface firmware has been updated.
This Bulletin outlines a comprehensive update to the dark current/parasitic draw diagnosis & testing procedures.
Subaru of America, Inc.
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will release an OTA to perform a software update to the DCM. This is a preventive OTA.
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination...
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meter assembly.
Hybrid & EV
4 bulletinsThis Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory.
This Bulletin provides details on a new formal testing, charging, and tracking procedure for all 12-volt batteries in...
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new vehicle inventory wjhich must be tested and reported every 30 days.
This Service Information bulletin is being released as guidance for proper testing and charging of vehicle batteries.
This bulletin is being released as guidance for proper testing and charging of vehicle batteries.
Air Bags & Safety
3 bulletinsThis bulletin announces a design change made to the second row inner seat belt buckle assembly to address cases of the...
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seat belt indicator warnings not turning off after the buckle is fully latched.
This Bulletin announces the availability of a new part Extender Belt.
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This is for customers who find it necessary to increase the length of their seat belt.
This bulletin announces a design change made to the second row inner seat belt buckle assembly to address cases of the...
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seat belt indicator warnings not turning off after the buckle is fully latched.
Tires & Wheels
2 bulletinsThis Service Information Bulletin was developed to provide interim guidance for 2026 model year vehicles exhibiting DTC...
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B2A20 with gen 4 Telematics.
This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the...
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applicable models listed.