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2016 Scion TC TSBs

37 Technical Service Bulletins across 7 categories

Electrical

12 bulletins
10140587

Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: Careful inspection for paint chips/scratches and body dents/dings; Proper operation of electrical accessories (including interior light, clock, and radio reset); Interior cleanliness; Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of ?Final Inspection & Cleaning.?) A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

10134472

SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10134310

SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership?s new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: ? Careful inspection of the paint for paint chips/scratches and body dents/dings. ? Proper operation of electrical accessories (including interior light, clock, and radio reset). Interior cleanliness. ? Proper function of mechanical systems.

10134272

SSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate installation procedure to attach the driver's side and passenger's side (if applicable) floor mat to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

10132574

SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10111422

SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings.? Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

10111421

SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

10111132

SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

10111131

SSB: Pre-Delivery Service (PDS) is a critical step in satisfying your dealership's new car customers.

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Customer feedback indicates the following areas deserve special attention when performing PDS: * Careful inspection for paint chips/scratches and body dents/dings. * Proper operation of electrical accessories (including interior light, clock, and radio reset). * Interior cleanliness. * Proper function of mechanical systems. Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion. To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of "Final Inspection & Cleaning.") A new PDS Check Sheet has been developed for the 2016 model year tC. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

10096984

"SSB: PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIPS NEW CAR CUSTOMERS.

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CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: CAREFUL INSPECTION OF THE PAINT FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS. PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET). INTERIOR CLEANLINESS. PROPER FUNCTION OF MECHANICAL SYSTEMS. "

10093260

SSB: 2016 MODEL YEAR VEHICLES ARE EQUIPPED WITH DRIVER'S SIDE FLOOR MAT RETAINING CLIPS TO SECURE THE FLOOR MAT IN THE CORRECT POSITION.

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IN ADDITION, SOME MODELS MAY UTILIZE RETAINING CLIPS FOR PASSENGER SIDE FLOOR MATS AS WELL. FOLLOW THE APPROPRIATE INSTALLATION PROCEDURE TO ATTACH THE DRIVER'S SIDE AND PASSENGER'S SIDE (IF APPLICABLE) FLOOR MAT TO THE VEHICLE CARPET USING THE FLOOR MAT RETAINING CLIPS DURING PRE-DELIVERY SERVICE (PDS).

10093002

PRE-DELIVERY SERVICE (PDS) IS A CRITICAL STEP IN SATISFYING YOUR DEALERSHIPS NEW CAR CUSTOMERS.

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CUSTOMER FEEDBACK INDICATES THE FOLLOWING AREAS DESERVE SPECIAL ATTENTION WHEN PERFORMING PDS: CAREFUL INSPECTION FOR PAINT CHIPS/SCRATCHES AND BODY DENTS/DINGS; PROPER OPERATION OF ELECTRICAL ACCESSORIES (INCLUDING INTERIOR LIGHT, CLOCK, AND RADIO RESET); INTERIOR CLEANLINESS; PROPER FUNCTION OF MECHANICAL SYSTEMS. CUSTOMER RETENTION AND PROPER MAINTENANCE OF VEHICLES HAS BEEN A MAJOR FOCUS FOR TOYOTA AND SCION. TO HELP REMIND CUSTOMERS THAT REGULAR OIL CHANGES ARE ESSENTIAL TO THE PROPER MAINTENANCE OF THEIR VEHICLE, DEALERS ARE REQUIRED TO BEGIN INSTALLING A FIRST OIL CHANGE REMINDER STICKER PRIOR TO DELIVERY. BY DOING THIS, CUSTOMERS WILL BE REMINDED TO RETURN TO YOUR DEALERSHIP FOR THEIR FIRST OIL CHANGE. YOUR CURRENT OIL CHANGE REMINDER STICKER MAY BE USED. (SEE PDS CHECK SHEET ITEM 9 OF FINAL INSPECTION & CLEANING.) A NEW PDS CHECK SHEET HAS BEEN DEVELOPED FOR THE 2016 MODEL YEAR TC. SOME CHECK POINTS HAVE BEEN ADDED, EXPANDED, OR CLARIFIED. BULLETINS ARE AVAILABLE FOR ITEMS IN BOLD TYPE.

Pre-Delivery & Maintenance

7 bulletins
10200378

Pre-Delivery Service(PDS)

10200372

Floor Mat Installation During PDS

10178780

DL: Toyota plans to send Safety Recall Follow-Up Notices for the above referenced campaigns to remind owners whose...

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vehicles have not yet had campaign repairs completed.

10140586

2016 Pre-Delivery Service Check Sheet

10111573

SSB: Some 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start...

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the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS). NOTE-Check ALL of the Smart Keys using this procedure.

10111190

SSB: Some 2016 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start...

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the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected using the following procedure during Pre-Delivery Service (PDS). NOTE-Check ALL of the Smart Keys using this procedure.

10093001

2016 PRE-DELIVERY SERVICE CHECK SHEET

HVAC & Climate

6 bulletins
10185779

HVAC drain tube is found to be blocked/clogged.

10153260

In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair.

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To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

10142507

During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system.

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Adding stop leak products to the A/C system is not a recommended or approved Scion repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.

10132900

Some 2008 ? 2016 model year Scion vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors.

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Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

10111570

SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10111187

SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Engine

4 bulletins
10140581

The 2016 model year tC has a new accessory package known as Release Series 10.0 that includes an aero kit.

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To minimize damage to the aero kit?s front bumper spoiler during transportation, 2 spacers have been installed on each of the front shock absorber piston shafts to hold the front of the vehicle up approximately 2 inches over normal ride height. These 4 spacers must be removed from the front of the vehicle during Pre-Delivery Service (PDS).

10111295

SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

10111145

SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

10092766

THE 2016 MODEL YEAR TC HAS A NEW ACCESSORY PACKAGE KNOWN AS RELEASE SERIES 10.0 THAT INCLUDES AN AERO KIT.

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TO MINIMIZE DAMAGE TO THE AERO KITS FRONT BUMPER SPOILER DURING TRANSPORTATION, 2 SPACERS HAVE BEEN INSTALLED ON EACH OF THE FRONT SHOCK ABSORBER PISTON SHAFTS TO HOLD THE FRONT OF THE VEHICLE UP APPROXIMATELY 2 INCHES OVER NORMAL RIDE HEIGHT. THESE 4 SPACERS MUST BE REMOVED FROM THE FRONT OF THE VEHICLE DURING PRE-DELIVERY SERVICE (PDS).

Fuel System

3 bulletins
10152156

Introduction. Some vehicles in particular geographic areas may exhibit a condition where the HVAC Evaporator Drain Hose...

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has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX Tip) is now available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX Tip.

10111571

SSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.

10111188

SSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.

Infotainment

3 bulletins
10129992

Some vehicles may display a 22-digit request code when attempting to perform a navigation map update.

10111307

iPhone text messages do not appear on multi media display.

10111157

iPhone text messages do not appear on multi media display.

Transmission

2 bulletins
10111572

SSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate installation procedure to attach the driver's side and passenger's side (if applicable) floor mat to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS). CAUTION ? ALWAYS verify the floor mat to ensure it is designed specifically for the model and model year it is being installed in. ? ONLY use floor mats that can be retained using the retaining clips. All OEM Scion floor mats are specifically designed to fit correctly and be retained using the retaining clips. ? Make sure the floor mat is properly placed on the vehicle carpet and secured with the retaining clips. If the driver side floor mat is NOT properly placed and secured, it could slip and interfere with the movement of the pedals during driving and may cause an accident. ? Verify the operation of the accelerator, brake, and clutch (if equipped) pedals and clearance to the mat. ? NEVER install more than one floor mat at a time in the driver's seating position. ? If applicable, any secondary set of floor mats (based upon customer preference, such as the all weather floor mats or other floor mats) MUST be placed in the trunk with all the packaging material intact. Do NOT install the secondary mat on top of the primary floor mat already installed in the driver's seating position.

10111189

SSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate installation procedure to attach the driver's side and passenger's side (if applicable) floor mat to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS). CAUTION * ALWAYS verify the floor mat to ensure it is designed specifically for the model and model year it is being installed in. * ONLY use floor mats that can be retained using the retaining clips. All OEM Scion floor mats are specifically designed to fit correctly and be retained using the retaining clips. * Make sure the floor mat is properly placed on the vehicle carpet and secured with the retaining clips. If the driver side floor mat is NOT properly placed and secured, it could slip and interfere with the movement of the pedals during driving and may cause an accident. * Verify the operation of the accelerator, brake, and clutch (if equipped) pedals and clearance to the mat. * NEVER install more than one floor mat at a time in the driver's seating position. * If applicable, any secondary set of floor mats (based upon customer preference, such as the all weather floor mats or other floor mats) MUST be placed in the trunk with all the packaging material intact. Do NOT install the secondary mat on top of the primary floor mat already installed in the driver?s seating position.