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2014 Scion Iq TSBs

95 Technical Service Bulletins across 13 categories

Other

27 bulletins
10200379

Immobilizer and Smart Key Reset

10170191

OBSOLETE NOTICE December 20, 2019: This bulletin is no longer applicable and is now obsolete.

10132774

OBSOLETE NOTICE-June 6, 2014: This bulletin is now obsolete.

10132725

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased.

10132722

The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost.

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Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to reset a vehicle Immobilizer or Smart Key system.

10132138

Due to the improved performance and durability of 0w-20 synthetic oil, Scion has extended the oil change intervals to...

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10,000 miles for vehicles that require this oil (except for FR-S). With this change, the following should be noted

10109419

OBSOLETE NOTICE-October 16, 2014: This bulletin is now obsolete.

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Please see S-SB-0024-14.

10072392

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10061344

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060943

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060940

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060937

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060936

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060934

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060929

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060927

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060914

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060913

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060912

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060911

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060909

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060887

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060886

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060747

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060746

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060745

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10060741

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Body & Paint

16 bulletins
10211828

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10211826

CSP: Customer Support Program ZKG - Paint Repair Process Operation Flow Chart

10204546

DL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super...

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White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

10204545

RL: CUSTOMER SUPPORT PROGRAM ZKG Multiple Models and Model Years Vehicles Painted with Blizzard Pearl (070) or Super...

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White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

10181769

TI: TECHNICAL INSTRUCTIONS Customer Support Program ZKG Multiple Models and Model Years Vehicles Painted with Blizzard...

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Pearl (070) or Super White (040) Paint Color Coverage for Peeling of Factory-Applied Paint

10179604

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above.

10170750

Technical Instructions: Customer Support Program ZKG ? Technical Instructions.

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December 12, 2019. This document has been updated to clarify that only authorized Toyota dealerships are authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).

10170749

Dealer Package: December 12, 2019 This document has been updated to clarify that only authorized Toyota dealerships are...

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authorized to confirm if the paint peeling condition is covered by this program. However, after confirming that the paint peeling condition is covered by this program, the authorized Toyota dealership may choose to coordinate to have the repainting repair performed by a non-Toyota repair facility (e.g. third-party collision repair facility, body shop, etc.).

10170717

Some 2012 ? 2015 model year iQ painted with 070 Blizzard Pearl and 2008 ? 2015 model year xB vehicles painted with 040...

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Super White may exhibit peeling paint on one or more metal body panels. The paint may peel between the primer and E-coat layer, exposing the gray or brownishgreen E-coat. The affected panel(s) will require prepping and repainting to address this condition. The paint repair may need to be sublet to a body shop.

10164887

Region Letter: Phase 1 ? Customer Notification Phase Repair Not Yet Available.

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Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels.

10132298

If a creak, tick, or rattle noise is heard at the top of the windshield, the source of the noise may be the two...

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windshield stoppers bonded to the top of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.

10132272

Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

10132271

Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts...

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Operation Communication Bulletins may reference specifically required adhesives and sealants

10132141

The appearance of spots in tempered glass (when viewed at certain angles) is the result of the heat treating and quick...

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quenching process during manufacturing.

10111360

SSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

10111224

SSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance.

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These stains appear to be under the clear coat (repainting this area is not necessary). The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture.

Fuel System

10 bulletins
10230369

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10230368

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10230367

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

10220158

DL: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors.

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These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement

10164896

Dealer Package: Toyota has received reports of paint peeling on certain vehicles with the original factory-applied...

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Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10164888

Dealer Package: Phase 1 - Customer Notification Phase Repair Not Yet Available.

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Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers' ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

10164886

Dealer Email: Phase 1 - Customer Notification Phase Repair Not Yet Available.

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Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota?s New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. BEGINNING NOW: In Phase 1, the currently active phase, Toyota is preparing the repair for this condition and thus, the repair under this program is NOT AVAILABLE. During this phase, dealers should not do any repairs for this condition under this program. Beginning in August 2019, Toyota will send an owner notification letter to all owners informing them that their vehicle is covered under this Customer Support Program. During this phase, owners who have paid for repairs for this condition can seek reimbursement consideration for expenses incurred prior to September 26, 2019. A sample of this owner notification letter has been included for your reference.

10164885

Region Email: Phase 1 - Customer Notification Phase Repair Not Yet Available.

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Toyota has received reports of paint peeling on certain vehicles with the original factory-applied Blizzard Pearl or Super White paint colors. These reports indicate that vehicles with these specific paint colors, applied during the vehicle manufacturing process, may experience paint peeling on exterior metal body panels. Although the original factory paint is covered by Toyota's New Vehicle Limited Warranty for 3 years or 36,000 miles (whichever comes first), we at Toyota care about the customers? ownership experience. Toyota is providing coverage for repairs related to the condition described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement. BEGINNING NOW: In Phase 1, the currently active phase, Toyota is preparing the repair for this condition and thus, the repair under this program is NOT AVAILABLE. During this phase, dealers should not do any repairs for this condition under this program. Beginning in August 2019, Toyota will send an owner notification letter to all owners informing them that their vehicle is covered under this Customer Support Program. During this phase, owners who have paid for repairs for this condition can seek reimbursement consideration for expenses incurred prior to September 26, 2019. A sample of this owner notification letter has been included for your reference.

10132030

California (CA), Federal (FED), and 50 State Certified emission control underhood labels (emission labels) may be...

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obtained through your dealership?s Parts Department utilizing standard replacement parts ordering procedures. Follow the guidelines outlined in this bulletin to ensure proper label application.

10132026

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery.

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The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

Infotainment

10 bulletins
10134471

SSB: Scion models equipped with the BeSpoke Premium Audio featuring Aha? require a Special Service Tool (SST) USB drive...

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to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update. NOTE-Map data will be released annually through the shipment of a Special Service Tool USB drive to each dealer. The SST must be stored in the SST cabinet to ensure it can be easily found.

10132573

SSB: Scion models equipped with the BeSpoke Premium Audio featuring Aha? require a Special Service Tool (SST) USB drive...

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to update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update. NOTE-Map data will be released annually through the shipment of a Special Service Tool USB drive to each dealer. The SST must be stored in the SST cabinet to ensure it can be easily found.

10132165

To receive satellite radio functions after the initial trial period has expired, the customer must enter into a contract with XM Satellite Radio Inc.

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After entering into a contract, registration of an 8-digit XM Radio ID is required. This 8-digit XM Radio ID is found by turning to channel ?0? of the satellite radio.

10131914

Scion models equipped with the BeSpoke Premium Audio featuring Aha? require a Special Service Tool (SST) USB drive to...

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update the map, points of interest, Gracenote, and system software. The SST is used with all vehicles to deliver the update, however a unique Activation Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

10111396

SSB: Some 2013 - 2015 model year Scion vehicles equipped with BeSpoke Premium Audio featuring Aha(version less than...

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14.1.0) may exhibit one or more of the following conditions: * When using the navigation route guidance the arrival time at the destination is incorrect. The GPS indicated arrival time is off by one hour (issue connected to Daylight Savings Time.) * Phonebook entries could not be found on the head unit phonebook list due to an issue with upper case and lower case text entry. * Podcasts cannot be played back on Apple devices loaded with or upgraded to iOS 8, when in iPod audio mode ("Loading..." displayed on screen). BeSpoke Premium Audio featuring Aha? System Update 14.1.0 fixes the conditions listed above as follows: * Improvement in arrival time performance when GPS data is used for Daylight Savings Time calculation. The time calculation will take into consideration if a Daylight Savings Time change has occurred. * Phonebook sorting logic has been improved to better account for lower and upper case letters. The improvement will provide better access to entries with mixed upper and lower case text. * Apple device compatibility has been improved when iOS 8 is loaded. The improvement allows Podcast playback in iPod mode.

10111340

Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.

10111307

iPhone text messages do not appear on multi media display.

10111250

Some vehicles equipped with Display Audio may exhibit a condition where the touch screen is inoperative.

10111203

SSB: Some 2013 - 2015 model year Scion vehicles equipped with BeSpoke Premium Audio featuring Aha (version less than...

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14.1.0) may exhibit one or more of the following conditions: * When using the navigation route guidance the arrival time at the destination is incorrect. The GPS indicated arrival time is off by one hour (issue connected to Daylight Savings Time.) * Phonebook entries could not be found on the head unit phonebook list due to an issue with upper case and lower case text entry. * Podcasts cannot be played back on Apple devices loaded with or upgraded to iOS 8, when in iPod audio mode ("Loading..." displayed on screen). BeSpoke Premium Audio featuring Aha System Update 14.1.0 fixes the conditions listed above as follows: * Improvement in arrival time performance when GPS data is used for Daylight Savings Time calculation. The time calculation will take into consideration if a Daylight Savings Time change has occurred. * Phonebook sorting logic has been improved to better account for lower and upper case letters. The improvement will provide better access to entries with mixed upper and lower case text. * Apple device compatibility has been improved when iOS 8 is loaded. The improvement allows Podcast playback in iPod mode.

10111157

iPhone text messages do not appear on multi media display.

Electrical

7 bulletins
10134472

SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10133905

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprograming process and outlines use of the TIS and the CUW.

10132773

Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10132574

SB: Flash reprogramming allows the ECU software to be updated without replacing the ECU.

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Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

10132027

2014 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position.

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In addition, some models may utilize retaining clips for passenger side floor mats as well. Follow the appropriate installation procedure to attach the driver?s side and passenger?s side (if applicable) floor mat to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

10111395

SSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...

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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

10111202

SSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid...

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damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

Engine

5 bulletins
10133742

To minimize possible damage to the tire pressure warning valve and transmitter, the following guidelines she be...

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practiced when dismounting or mounting tires onto wheels that contain a Tire Pressure Monitoring System (TPMS).

10132743

Tech Tip: Starting with the 2010 Model Year, Scion began a gradual transition to the use of synthetic 0w20 viscosity engine oil.

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There are multiple benefits of this oil including: Reduced friction and wear on engine surfaces, Improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Scion has extended the oil change intervals to 10,000 mile for vehicles that require this oil (except the FR-S). With this change, the following should be noted: Only Scion vehicles in which 0w20 oil is mandatory have been approved for extended oil change intervals. Vehicles in which 0w20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In the case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 mile maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off-road, on dirt roads, towing a trailer, making repeated short trips under 32 degrees F, or extensive idling, the engine oil must be replaced at 5,000 mile intervals, regardless of oil used. exception is FR-S, where the oil must be replaced every 3,750 miles, under "Special Operating Conditions."

10132321

Starting with the 2010 model year, Scion began a gradual transition to the use of synthetic 0w-20 viscosity engine oil.

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There are multiple benefits of this oil.

10111295

SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

10111145

SSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life.

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Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

Transmission

4 bulletins
10200383

Automatic/Continuously Variable Transmission Replacement Precautions

10132105

The purpose of this service bulletin is to provide precautions to follow when installing an automatic...

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transmission/transaxle assembly to avoid MIL ?ON,? shifting issues, and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

10109494

The purpose of this bulletin is to assist in the identification and location of serial numbers on 2006 - 2014 model year...

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automatic transmissions.

10109416

The purpose of this service bulletin is to provide precautions to follow when installing an automatic...

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transmission/transaxle assembly to avoid MIL "ON," shifting issues, and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

Suspension

4 bulletins
10133767

Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area

10133766

Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area

10133710

Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area

10133709

Some Scion iQs may exhibit a rattle or clunk type noise coming from the top front strut mount area

HVAC & Climate

3 bulletins
10185779

HVAC drain tube is found to be blocked/clogged.

10111570

SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

10111187

SSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure.

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Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

Pre-Delivery & Maintenance

3 bulletins
10132032

Customer retention and proper maintenance of vehicles has been a major focus for Toyota and Scion.

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To help remind customers that regular oil changes are essential to the proper maintenance of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing this, customers will be reminded to return to your dealership for their first oil change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 9 of ?Final Inspection & Cleaning?.) A new PDS Check Sheet has been developed for the 2014 model year iQ. Some check points have been added, expanded, or clarified. Bulletins are available for items in bold type.

10132031

2014 PRE-DELIVERY SERVICE CHECK SHEET

10131996

The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper...

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performance.

Tires & Wheels

2 bulletins
10132270

Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications.

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The quick reference chart is applicable to current generation vehicles only.

10132050

Please refer to the following recommendations for the best practices for vehicle tire rotations.

Air Bags & Safety

2 bulletins
10132070

All Scion models may include side airbags as optional equipment.

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Scion does NOT recommend replacement of original seat covers with non-Scion leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Scion may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Scion leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury.

10131962

Scion vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models,...

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seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.

Brakes

2 bulletins
10132029

The front wheel opening extension pad set (right and left front wheel opening extension pads, 4 screw clips) is loaded...

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in the luggage compartment at the assembly plant to avoid damage in transit. Install the front wheel opening extension pads to the vehicle during Pre-Delivery Service (PDS).

10109508

Tech Tip: When reassembling the front shock absorber assembly, please ensure that the required SST and procedure is used...

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as outlined in the repair manual. Note: If tightening method is not followed, it may cause incorrect or insufficient strut nut torque.