2002 Saturn Vue TSBs
485 Technical Service Bulletins across 16 categories
Categories
Engine
159 bulletinsSUBJECT REGARDING POWERTRAIN VIBRATION AT IDLE WITH THE AIR CONDITIONER ON AND TRANSMISSION IN REVERSE OR DRIVE.
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*TT
SUBJECT REGARDING CLUTCH MASTER CYLINDER ASSEMBLY PART NUMBER CHANGE.
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*JG
SUBJECT REGARDING STARTER REMAINING ENGAGED AFTER ENGINE START UP AND/OR ELECTRICAL ACCESSORIES BEING INOPERATIVE INTERMITTENTLY.
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*JG
SUBJECT REGARDING IDLE VIBRATION AT IDLE AND/OR CLUNK AT START UP.
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*JG
SUBJECT REGARDING ENGINE FLARE DURING 2-3 UPSHIFT DURING PRE- DELIVERY INSPECTION (PDI) ROAD TEST (INSTALL NEW...
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TRANSMISSION CONTROL MODULE CALIBRATION). *JG
MALFUNCTION INDICATOR LAMP SERVICE ENGINE SOON TELL TALE IS ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES P0171 AND/OR P0174.
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*JG
SERVICE MANUAL UPDATE FOR 2002 ENGINE SERVICE MANUALS REGARDING FUEL LEVEL SENDER AND FLOAT.
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*TT
INFORMATION ON SERVICE MANUAL UPDATE FOR POWERTRAIN AND ENGINE SERVICE MANUALS REGARDING EVAPORATIVE EMISSION FLOWCHARTS...
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AND EVAP PRESSURE/PURGE DIAGNOSTIC CHART TEST PROCDURE, ALSO INCLUDES 2000-2002 L SERIES. *SLC
INFORMATION ON ENGINE FLARE DURING 2-3 UPSHIFT.*JB
MALFUNCTION INDICATOR SERVICE ENGINE SOON TELLTALE IS ILLUMINATED.*JB
SERVICE INFORMATION REGARDING ENGINE EXCHANGE PROGRAM (US ONLY).
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*JG
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after...
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servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick...
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or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vehicles that the incoming...
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caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician to help determine if the vehicle is...
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equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after...
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servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick...
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or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This informational bulletin provides information on OnStar VCIM is currently restricted parts.
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By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicles that may have the...
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OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that are unable to...
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receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that when dialing...
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certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about engine block that have a...
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possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...
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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle...
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Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...
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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect.
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Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
This Preliminary Information communication provides information to the technician that after replacing the Instrument...
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Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...
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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and...
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replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts.
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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...
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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION...
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INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
14319A - SPECIAL COVERAGE (REVISED MODEL YEAR VEHICLES).
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SOME 2005-2006 MODEL YEAR (MY) CHEVROLET EQUINOX, 2006 MY PONTIAC TORRENT AND 2002-2007 MY SATURN VUE VEHICLES MAY HAVE A CONDITION IN WHICH THE IGNITION KEY MAY BE REMOVED WHEN THE IGNITION IS NOT IN THE OFF POSITION. IF THE IGNITION KEY IS REMOVED WHEN THE IGNITION IS NOT IN THE OFF POSITION, UNINTENDED MOTION MAY OCCUR: (A) FOR AN AUTOMATIC TRANSMISSION, IF THE TRANSMISSION IS NOT IN PARK; OR (B) FOR A MANUAL TRANSMISSION, IF THE PARKING BRAKE IS NOT ENGAGED AND THE TRANSMISSION IS NOT IN REVERSE GEAR. THIS COULD RESULT IN A VEHICLE CRASH AND OCCUPANT OR PEDESTRIAN INJURIES. DEALERS ARE TO INSPECT FOR KEY PULL OUT WHEN THE IGNITION IS NOT IN THE LOCK POSITION AND, IF NECESSARY, REPLACE THE IGNITION CYLINDER AND PROVIDE THE CUSTOMER WITH TWO NEW IGNITION KEYS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE...
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GASKET SEALING SURFACES.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
GENERAL MOTORS: INFORMATION PROVIDED BY BULLETIN FOR ALL 2012 AND PRIOR GENERAL MOTOR TRUCKS AND PASSENGER VEHICLES...
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REGARDING THE ADJUSTABLE COMFORT AND CUSTOM UPHOLSTERY OF THE DRIVER AND THE PASSENGER HEAD RESTRAINT. *PE
GM: THERE MAY BE NOISE COMING FROM THE CYLINDER HEAD, BECAUSE OF LOW OIL PRESSURE WHICH IS CAUSED BY DEBRIS.
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*RM
GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION.
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*PE UPDATED 2/17/09. *PE
SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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IGNITION CONTROL MODULE - REPLACE ON VEHICLES EQUIPPED WITH 2.2L 4 CYLINDER (RPO L61 - VIN D) ENGINE. CSC WAS RECEIVED. *NJ
PARTS UPDATE - TIMING CHAIN TENSIONER DESIGN CHANGE.
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*KB
HESITATION ON ACCELERATION AFTER INTERNAL ENGINE REPAIRS - CHECK INJECTOR HARNESS ORIENTATION.
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*TT
TRANSAXLE SLIPS, NO THIRD GEAR, ENGINE FLARE DURING SHIFT AFTER TRANSAXLE SERVICE.
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*SC
SERVICE ENGINE SOON (SES) LIGHT AND SEVERE ENGINE MISFIRE ON CYLINDERS 1 AND 4 OR CYLINDERS 2 AND 3.
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*TT UPDATED 08-15-07. *KB
SERVICE ENGINE SOON TELLTALE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0742.
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*EH
SERVICE ENGINE SOON (SES) AND/OR REDUCED POWER LAMP ILLUMINATED, LIMITED THROTTLE RESPONSE FOLLOWING COLD ENGINE START...
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UP, DIAGNOSTIC TROUBLE CODE (DTC) P0638. *TT
POP NOISE FROM ENGINE AREA DURING HEAVY THROTTLE INPUT.
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*TC
SES ILLUMINATED ENGINE MISS/MISFIRE FEEL OR ROUGH IDLE.
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*SC
DELAY INTO REVERSE OR NO REVERSE AFTER VALVEBODY REPLACEMENT.
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*SC
NO FORWARD OR REVERSE GEARS OR LINE PRESSURE AFTER A VALVE BODY REPLACEMENT ON A VT25E TRANSAXLE.
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*TT
CHECK ENGINE LIGHT ON WITH P0440 OR P0442 STORED.
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*TT THIS BULLETIN REPLACES PREVIOUS BULLETIN DATED 05/01/2004. *TT
SERVICE MANUAL UPDATE FOR ENGINE BLOCK CLEARANCE, CYLINDER HEAD CLEARANCE AND FASTENER TORQUE SPECIFICATIONS.
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*TT
BLUE SMOKE AT ENGINE START-UP.
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*TT
OIL LEAK FROM FRONT COVER SEAL DURING EXTREMELY COLD WEATHER.
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*TT
SERVICE ENGINE SOON (SES) LAMP ILLUMINATED WITH DTC P0135 HO2S HEATER CIRCUIT PERFORMANCE BANK 1 SENSOR 1 AND/OR DTC...
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P0155 HO2S HEATER PERFORMANCE BANK 2 SENSOR 1. *MR THIS BULLETIN REPLACES PREVIOUS 04-06-04-008. *EH
SERVICE INFORMATION REGARDING ENGINE SUPPORT DURING REMOVAL OF RIGHT FRONT ENGINE MOUNT ASSEMBLY.
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*TT
ENGINE FLARE DURING 2-3 SHIFT, MOST NOTICEABLE DURING LIGHT TO MODERATE ACCELERATION.
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THE CONDITION MAY BE CAUSED BY AERATION OF TRANSAXLE FLUID, RESULTING IN A DELAYED APPLY OF 3RD CLUTCH. CORPORATE BULLETIN NUMBER 03-07-30-052 *MN
VEHICLE DOES NOT SHIFT OR MOVE AFTER RUNNING FOR A PERIOD OF TIME AND/OR CHECK ENGINE LIGHT IS ON AND DTC P0741 IS SET.
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*PH *SC
OIL LEAKS FROM ENGINE AFTER SUB-FREEZING TEMPERATURES.
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*TT
SERVICE INFORMATION REGARDING SATURN REAR DRUM WHEEL CYLINDER INSPECTIONS.
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*TT UPDATE. *TT
MALFUNCTION INDICATOR LAMP (MIL) SERVICE ENGINE SOON TELLTALE LAMP ON, REDUCED POWER LAMP MAY ILLUMINATE WITH DIAGNOSTIC...
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TROUBLE CODES P0121, P0221, AND/OR P2135. *TT
REVISED 2.2L ENGINE CONTROL MODULE J1 & J2 CONNECTOR FACE DIAGRAM.
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*TT
CRANK NO START AFTER BACKFIRE OR ROUGH RUN/HIGH IDLE AFTER ENGINE START.
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*TT
REDUCED VEHICLE POWER, NO TRANSAXLE DOWN SHIFT, SES LIGHT ON, BUZZ NOISE FROM DOOR SPEAKERS/SPEAKERS INOPERATIVE, HEATER...
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BLOWER MOTOR INOPERATIVE, VARIOUS DIAGNOSTIC TROUBLE CODES (DTC) SET. *TT
IDLE VIBRATION AT IDLE AND/OR CLUNK AT START-UP.
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*TT
TIMING CHAIN DESIGN CHANGE AND REVISED SERVICE PROCEDURES.
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*TT
SERVICE MANUAL UPDATE FOR VT25E (VTI) TRANSMISSION FLUID PUMP PRESSURE RELIEF VALVE.
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*TT
(MIL) SERVICE ENGINE SOON TELLTALE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODES (DTC) P0171 AND/OR P0174.
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*TT
INTERMITTENT WHISTLE/CHIRP NOISE FROM ENGINE COMPARTMENT.
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*TT
SERVICE INFORMATION REGARDING THE ENGINE CONTROL MODULE (ECM) CONNECTOR AND TERMINAL LOCATIONS ON SATURN V6 ENGINES.
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*TT
INSUFFICIENT HEAT, SERVICE ENGINE SOON (MALFUNCTION INDICATOR LAMP) TELLTALE ON, DIAGNOSTIC TROUBLE CODE P0128 SET.
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*TT
EXCESSIVE NOISE FROM (ONE SPEED) ENGINE COOLING FAN AT IDLE.
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*TT
POWERTRAIN VIBRATION AT IDLE WITH THE AIR CONDITIONER ON AND TRANSMISSION IN REVERSE OR DRIVE.
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*TT
Other
94 bulletinsSOME CONSUMERS MAY COMPLAIN OF A SQUEAK NOISE COMING FROM THE DRIVER OR PASSENGER SEAT BACK WHEN PRESSURE IS APPLIED.
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*JG
SUBJECT REGARDING CLUNK POP OR CLICK NOISE WHEN TRANSITIONING BETWEEN ACCELERATION AND DECELRATION (TORQUE BOTH FRONT...
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AXLE NUTS) *JG
SUBJECT REGARDING NOISE FROM FRONT OF VEHICLE WHILE TURNING (MODIFY THE ROSEBUD FASTENER AND INSTALL SECOND DESIGN PILOT RINGS).
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*JG
SUBJECT REGARDING CLUNK NOISE WHILE DRIVING VEHICLE IN REVERSE.
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*JG
SUBJECT REGARDING SUNSHADE NOT LOWERING OR ROTATING TO FORWARD MOST POSITION.
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*JG
SUBJECT REGARDING REAR SEAT CUSHION COVER LOOSE WITH DRAWSTRING CUT.
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*JG
SOME CONSUMERS MAY COMPLAIN OF A SQUEAK/ITCH NOISE COMING FROM THE FRONT SEAT(S) WHEN MOVING RIGHT OR LEFT IN THE SEAT...
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OR WHEN MOVING LATERALLY OR EXITING THE VEHICLE. *JG
SUBJECT REGARDING REAR SEAT SHOULDER BELT COMFORT GUIDE KIT.
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*JG
SOME CUSTOMERS MAY COMMENT THE REAR SEAT CUSHION COVER IS BAGGY OR LOOSE ALONG THE BOTTOM EDGE.
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*TT
SUBJECT PERTAINING TO SUNSHADE NOT LOWERING OR ROTATING TO FOWARD MOST POSITION.*JB
SUBJECT REGARDING SQUEAK/ITCH NOISE FROM FRONT SEATS.
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*JB
SUBJECT REGARDING ONSTAR SYSTEM UNABLE TO SEND OR RECEIVE CELLULAR PHONE CALLS.*JB
SOME CUSTOMERS MAY COMMENT ABOUT A CREAKING NOISE COMING FROM THE RIGHT OR LEFT REAR OF THE VEHICLE WHILE DRIVING.
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*JG
SOME CUSTOMERS MAY COMPLAIN ABOUT A CREAKING NOISE COMING FROM THE RIGHT OR LEFT REAR OF THE VEHICLE WHILE DRIVING.
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*JG
INFORMATION REGARDING ESSENTIAL TOOL PACKAGE.
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*SLC
This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
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Only).
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This information bulletin provides the dealers on how to submit a product information report.
This Preliminary information communicates
This information bulletin provides the dealers on how to submit a product information report.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and...
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additional information concerning Policy decision making.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This information bulletin provides the dealers on how to submit a product information report.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This information bulletin provides the dealers on how to submit a product information report.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information to dealership personnel on upgrading certain OnStar...
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Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
This informational bulletin provides directions on submitting different PIRs
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
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unwanted odors in vehicles and which products to use for each application.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S.
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Only)
This informational bulletin provides information for dealers how to submit a product information report.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This informational bulletin provides information to dealership personnel on upgrading certain OnStar...
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Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This Preliminary Information communication provides information to the technician that fluid contamination may be...
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directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar...
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system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian...
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customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE.
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TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN.
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THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
INTERMITTENT HESITATION DURING VEHICLE LAUNCH.
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*TT
INTERMITTENT NO MOVEMENT IN DRIVE OR REVERSE WITH OR WITHOUT DIAGNOSTIC TROUBLE CODES.
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*EH
OIL LIFE SYSTEM RESET PROCEDURES-TRUCKS.
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BUICK TERAZZA 2005, GMC SIERRA DENALI 2002-2003, GMC B7 CHASSIS MEDIUM DUTY 2003-2005 AND GMC 560 C-SERIES 2003-2005 *SC
VIBRATION FROM 30 MPH OR FASTER FELT IN THE DRIVERS SEAT OR FLOORBOARD AREA.
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*TT
NO SELECTION FIR SATURN WHEN PROGRAMMING A SATURN VEHILCLE.
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*SC
NO REVERSE AFTER CASE COVER ASSEMBLY REPLACED.
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*TT
REVISED VT25E (VTI) SPACER PLATE AVAILABLE.
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*TT
VIBRATION FELT IN SEATBACK OR ARMREST AT VEHICLE SPEEDS BETWEEN 48 TO 89 KM/H (30 TO 55 MPH).
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*TT
RETURN FORM FOR COMPACT DISCS (CDS) OR DIGITAL VERSATILE DISCS (DVDS) THAT ARE STUCK IN CD PLAYER WHEN RETURNED AS A CORE RETURN.
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*TT
NO MOVEMENT IN DRIVE OR REVERSE WITH OR WITHOUT DIAGNOSTIC TROUBLE CODES (DTCS) P1758, P1758, P1882, P0841, P0741, P0742.
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*MJ THIS BULLETIN REPLACED PREVIOUS 04-07-30-024. *TT
SATURN FIELD PRODUCT REMINDER- VEHICLE FIX IT RIGHT THE FIRST TIME ISSUES, PARTS RESTRICTION INFORMATION AND TECHNICAL...
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BULLETINS RELEASED IN JANUARY, FEBRUARY, AND MARCH 2004. *MR
DRONE NOISE BETWEEN 50-75 MPH (80-120 KM/H).
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*MR
FLUID DRIPPING ON DRIVER'S FLOORMAT.
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*PH
SPEEDOMETER FLUCTUATION.
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*TT
COMPACT DISCS (CDS) SKIP IN SINGLE CD PLAYER.
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*TT
SPEEDOMETER FLUCTUATION.
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*TT
SQUEAK OR SQUEAL NOISE WHILE TURNING VEHICLE.
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*TT
OIL FILTER CAP ASSEMBLY AND OIL FILTER ELEMENT DESIGN CHANGE.
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*TT
REMOTE KEYLESS ENTRY (RKE) TRANSMITTER RANGE POOR.
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*TT
SQUEAK NOISE FROM FRONT OF VEHICLE.
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*TT *MJ
SHUDDER/VIBRATION IN REVERSE.
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*TT
FRONT SEAT CUSHION COVER LOWER EDGE LOOSE DUE TO BROKEN CUSHION DRAWSTRING.
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*TT
INFORMATION ON REMOVAL OF LUGGAGE CARRIER RAIL ASSEMBLY BOLTS STRIP OUT AND / OR HEADS BREAK OFF WHEN REMOVING WHILE INSTALLING RIA LUGGAGE CARRIERS.
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*TT
FLUID DRIPPING ON DRIVER'S FLOORMAT.
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*TT
HISS / CHIRP NOISE IN PARK OR NEUTRAL.
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*TT
CLUNK POP OR CLICK NOISE WHEN TRANSITIONING BETWEEN ACCELERATION AND DECELERATION.
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*TT
HISS / CHIRP NOISE IN PARK OR NEUTRAL.
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*TT
INFORMATION ON REMOVAL OF LUGGAGE CARRIER RAIL ASSEMBLY BOLTS STRIP OUT AND / OR HEADS BREAK OFF WHEN REMOVING WHILE INSTALLING RIA LUGGAGE CARRIERS.
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*TT
Electrical
46 bulletinsSUBJECT REGARDING HVAC MODULE CONDENSATION LEAK INTO DRIVER AND PASSENGER SIDE FOOTWELL AREA- SEAL HEATER CORE COVER AND EVAPORATOR CORE COVER.
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*JG
FUEL GAUGE IS DISPLAYING A FALSE LOW READING OR STUCK ON EMPTY.
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THIS MAY BE INTERMITTENT. A DIAGNOSTIC TROUBLE CODE P0461 - FUEL LEVEL SENSOR PERFORMANCE- MAY ALSO BE SET IN ELECTRONIC CONTROL MODULE MEMORY. *JG
SUBJECT REGARDING ON BOARD DIAGNOSTIC (OBD) SOFTWARE UPGRADE - UNABLE TO COMMUNICATE WITH ELECTRONIC CONTROL MODULE...
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USING GENERIC (NON TECH 2) SCAN TOOL (INSTALL NEW TCM CALIBRATION). *JG
SUBJECT REGARDING ON BOARD DIAGNOSTIC (OBD) SYSTEM IMPROVEMENTS-SCAN TOOL INSPECTION/MAINTENANCE (I/M) READINESS STATUS...
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FOR HEATED OXYGEN SENSOR (HO2S/O2S) WILL NOT INDICATE READY. *JG
SUBJECT REAGARDING SERVICE MANUAL UPDATE FOR BODY ELECTRICAL DIAGNOSTICS SERVICE MANUALS REGARDING AM/FM STEREO WITH...
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CASSETTE AND 6-DISC CD PLAYER CHECK CHARTS. *JG
SUBJECT REGARDING CREAKING NOISE FROM REAR OF VEHICLE WHILE DRIVING (REPLACE AND SECURE ALL FOUR INSULATORS TO REAR COIL SPRINGS).
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*JG
SUBJECT REGARDING ON-BOARD DIAGNOSTIC (OBD) SOFTWARE UPGRADE - UNABLE TO COMMUNICATE WITH ECM USING GENERIC (NON-TECH 2) SCAN TOOL.
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*TT
SERVICE MANUAL UPDATE FOR 2002 BODY ELECTRICAL DIAGNOSTIC SERVICE MANUALS REGARDING AM/FM STEREO WITH CASSETTE AND 6-DISC CD PLAYER CHECK CHARTS.
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*TT
SERVICE INFORMATION REGARDING ONSTAR COMMUNICATION AND INTERFACE MODULE (CIM) PROGRAMMING.
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*TT
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
This Preliminary Information addresses issues dealership technicians may encounter when programming modules in Saturn...
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vehicles, resulting from a configuration change in the programming website.
Programming And Activation Of Replacement OnStar Modules.
Programming And Activation Of Replacement OnStar Modules.
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
Ignition Key Removal
Ignition Key Removal
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.
OnStar Voice Fallback Number Update Some customers may have received a letter from OnStar stating that "We recently...
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tried to provide a software update to the OnStar hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
This informational bulletin provides information on key code security rules and information on GM keycode look-up...
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applications.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...
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conductive finish.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.
This informational bulletin provides information on key codes security rules and information on GM key code look up...
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application.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic...
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drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance,...
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it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern.
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Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
This Preliminary Information communication provides information to the technician about vehicles that during battery...
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parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle...
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Communication Interface Modules (VCIM) (GMNA Only)
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on...
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certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
INFORMATION ON SERVICING VEHICLES USING NEW IGNITION START SWITCH HOUSING (IGNITION LOCK MODULE) WITHOUT STEERING COLUMN LOCK.
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*KB
APP SENSOR 2 AND/OR TP SENSOR 2 SIGNAL CIRCUIT VOLTAGES DROP.
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*TT
SERVICE MANUAL UPDATE FOR RTV SEALANT USAGE ON THE REAR DRIVE MODULE.
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*TT
SERVICE MANUAL UPDATE FOR AIR CONDITIONING EVAPORATOR TEMPERATURE SENSOR PERFORMANCE - CHART 11.
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*TT
THE FUEL GAUGE IS DISPLAYING A FALSE LOW READING OR STUCK ON EMPTY.
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THIS CONDITION MAY BE INTERMITTENT. A DIAGNOSTIC TROUBLE CODE P0461 - FUEL LEVEL SENSOR PERFORMANCE MAY ALSO BE SET IN ECM MEMORY. *TT
Pre-Delivery & Maintenance
27 bulletinsThis service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
Vehicle Recalls
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that...
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was at fault of the cutomer and how to properly claim them on the warranty paperwork
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This warranty administration bulletin provides information on what should be considerd warranty damage or damage that...
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was at fault of the cutomer and how to properly claim them on the warranty paperwork
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor...
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operations and customer enthusiasm.
This technical bulletin provides Warranty Administration - New Labor Codes information.
This informational bulletin provides a single point reference and strategy document to aid in reducing customer...
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comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This Preliminary Information communication provides information to the technician of part numbers that are missing from...
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the service information documents. The following part numbers are for a cam nut that is available to adjust the rear toe 11519455, 11562237, 11570574.
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This Preliminary Information communication provides information to the technician of part numbers that are missing from...
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the service information documents. The following part numbers are for a cam nut that is available to adjust the rear toe 11519455, 11562237, 11570574.
REAR TOE CAM ADJUSTMENT NUT FOR SERVICE APPLICATIONS.
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*SC
SERVICE INFORMATION REGARDING A POP/CLUNK NOISE FROM THE REAR OF THE VEHICLE ON INITIAL COLD START AND/OR DURING THE WARM-UP DRIVE CYCLE.
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*TT
Transmission
24 bulletinsSUBJECT REGARDING SERVICE INFORMATION ON TRANSAXLE ASSEMBLY REPLACEMENT PROGRAM.
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*JG
SUBJECT REGARDING SERVICE INFORMATION ON TRANSAXLE ASSEMBLY REPLACEMENT PROGRAM.
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*JG
SERVICE INFORMATION ON VT25-E TRANSAXLE ASSEMBLY REPLACEMENT PROGRAM.
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*TT
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing.
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Technician should be advised that the maximum pinion shim to be used or stacked behind the pinion is 0.050?, and the minimum pinion shim is 0.020? for an 8.6 axle. The range for available pinion depth shims for the 10.5? axle is 0.006? to 0.024?. When setting the backlash it should be set between 0.003? to 0.005? on a new ring and pinion for any American Axle Manufacturing application. The ring and pinion can be reused or adjusted if the mileage is less than 500 miles, if not used for towing. Technician should be advised that a ?roller coaster? or ?hourglass? pattern on the bearings may be normal up to 10,000 miles and possibly longer. With a mis-machined housing you may get a heel pattern on both sides of the gear teeth at build up can generally be corrected with backlash adjustments. When setting up an 8.6? axle with a 5 cut gear set is to use a 0.035? pinion shim and set backlash to 0.004?. When using the newer 2 cut gear set also use a 0.035? pinion shim and still set backlash to 0.004?. To set the gear pattern use backlash to adjust the pattern heel to toe. Use the pinion shim to adjust the height of the pattern. The proper drive pinion bearing pre-load is from 15 - 30 inch pounds with new bearings. The total torque to turn after the differential case is installed should increase 5 - 10 inch pounds at the pinion. A new pinion nut must be used whenever the old one is removed. The axle shaft end play specification is 0.012? per side and the radial specification is 0.002? - 0.003?. Technician should be advised that synthetic lube can be used in all new American Axle Manufacturing axle assemblies. The new pinion seal for the 8.6? axle assembly is a two piece design.
SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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NEW SPECIAL REIMBURSEMENT POLICY FOR VEHICLES EQUIPPED WITH VARIABLE TRANSMISSION WITH INTELLIGENCE (VTI) TRANSMISSION-50 PERCENT OF TRANSMISSION REPAIR COST WILL BE PAID BY GM OR CUSTOMER MAY ELECT THE OPTION OF $5,000 CUSTOMER CREDIT INSTEAD OF REPAIR. CSC LETTER WAS RECEIVED. *PE
TRANSMISSION FLUID LEAK FROM RIGHT HAND AXLE SEAL AREA.
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*TT
REMANUFACTURED VT25E TRANSMISSION QUALITY ISSUES.
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INOPERATIVE, NOISE, SLIP, LOW PRESSURE OR LEAK RELATED CONCERN. *TT
SPECIAL POLICY ADJUSTMENT - EXTENDED TRANSMISSION WARRANTY COVERAGE FOR THE VARIABLE TRANSMISSION WITH INTELLIGENCE (VTI) TRANSMISSION.
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*MR
ANAEROBIC SEALANT APPLICATION REQUIREMENTS FOR VT25E TRANSAXLE.
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SERVICE MANUAL UPDATE. *TT *MJ
SERVICE INFORMATION REGARDING 2002 AND 2003 MODEL YEAR VT25E TRANSAXLE REPLACEMENT WITH 2004 MODEL YEAR VT25E TRANSAXLE.
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*TT
REVISION TO SECOND COAST CLUTCH DISASSEMBLE/ASSEMBLE PROCEDURE.
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*TT
SERVICE MANUAL UPDATE FOR VT25E (VTI) TRANSMISSION FRONT DIFFERENTIAL CARRIER THRUST WASHER.
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*TT
SERVICE INFORMATION REGARDING DESIGN CHANGE TO THE MANUAL TRANSMISSION SHIFT CONTROL HOUSING AND THE MANUAL TRANSMISSION SELECT AND SHIFT LEVER CABLES.
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*TT
SERVICE INFORMATION REGARDING TRANSAXLE POOR PERFORMANCE AFTER CASE COVER REPLACEMENT, DIAGNOSTIC TROUBLE CODE P1882 SET.
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*TT
SERVICE MANUAL UPDATE - REVISED TORQUE SPECIFICATION FOR VT23E (VTI) TRANSAXLE VARIABLE DRIVEN PULLEY BEARING RETAINER BOLTS.
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*TT
VIBRATION WITH THE TRANSMISSION IN PARK WHEN PARKED ON AN INCLINE.
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*TT
SERVICE MANUAL UPDATE ON TRANSAXLE OIL COOLER FLUSHING PROCEDURE FOR VTI TRANSAXLES.
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*TT
VT25E (VTI) TRANSAXLE OFF-VEHICLE REPAIR AUTHORIZATION.
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*TT
ENHANCED AUTOMATIC TRANSAXLE FLUID FILL PROCEDURE AND PLUG LOCATION/ IDENTIFICATION.
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*TT
TRANSAXLE SHIFTER CABLE WHINE NOISE.
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*TT
2002 MODEL YEAR VT25E TRANSAXLE REPLACEMENT WITH 2003 MODEL YEAR VT25E TRANSAXLE.
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*TT
HARSH GARAGE SHIFT, SHIFT DELAY AND / OR DOUBLE BUMP.
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*TT
GRINDING / RATTLE TYPE NOISE COMING FROM TRANSAXLE.
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*TT
2002 MODEL YEAR VT25E TRANSAXLE REPLACEMENT WITH 2003 MODEL YEAR VT25E TRANSAXLE.
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*TT
Body & Paint
23 bulletinsSUBJECT REGARDING SERVICE INFORMATION REGARDING INSTALLATION OF 12V ACCESORY OUTLET TO LEFT REAR INTERIOR WHEEL OPENING...
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SERVICE REPLACEMENT PANEL ASSEMBLY. *JG
SQUEAK NOISE FROM FRONT INNER DOOR ARMREST/PULL HANDLE.
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*JG
SUBJECT REGARDING SERVICE INFORMATION ON NEW OIL COOLER COVER SEALANT.
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*JG
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR BODY REMOVAL AND INSTALLATION SERVICE MANUALS REGARDING REMOVAL AND...
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INSTALLATION PROCEDURE FOR LIFTGATE EMBLEMS. *JG
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR BODY REMOVAL AND INSTALLATION SERVICE MANUALS REGARDING REVISED HEADLAMP...
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REMOVAL AND INSTALLATION PROCEDURE. *JG
SERVICE MANUAL UPDATE FOR 2002 BODY REMOVAL AND INSTALLATION SERVICE MANUALS REGARDING REMOVAL AND INSTALLATION PROCEDURE FOR LIFTGATE EMBLEMS.
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*TT
SERVICE MANUAL UPDATE FOR 2002 BODY REMOVAL AND INSTALLATION SERVICE MANUALS REGARDING REVISED HEADLAMP REMOVAL AND INSTALLATION PROCEDURE.
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*TT
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining,...
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pitting corrosion and/or spotted.
SERVICE MANUAL UPDATE - HOOD OPENING PROCEDURE FOR INOPERATIVE HOOD LATCH.
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*TT
WIND AND/OR WHISTLE NOISE COMING FROM THE OUTSIDE REARVIEW MIRROR.
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*TT
LEFT FRONT DOOR POWER WINDOW WILL NOT GO UP OR WORKS INTERMITTENTLY.
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*TT
WINDSHIELD WASHER NOZZLES DO NOT SPRAY WASHER FLUID.
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*TT
SERVICE MANUAL UPDATE FOR REMOVAL OF THE SEALER USED ON OIL PUMP GASKET DURING OIL PUMP INSTALLATION.
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*TT
CONDENSATION FORMING ON THE INSTRUMENT PANEL (I/P) TOP COVER AND I/P ACCESSORY BEZEL.
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*TT
DUE TO A DESIGN CHANGE IN THE DOOR AND LIFTGATE LATCHING SYSTEM, A SECOND DESIGN LATCH KIT IS USED TO SERVICE FIRST...
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DESIGN 2002 AND 2003 INTERIM DOOR AND LIFTGATE LATCHING SYSTEMS. *TT
FOAM GASKET MATERIAL PROTRUDING OUT AND AROUND OUTSIDE DOOR HANDLE BASE.
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*TT
LIFTGATE OUTSIDE HANDLE GASKET IS PROTRUDING OUT BETWEEN THE HANDLE AND BASE.
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*TT
FRONT CARPET EDGE EXPOSED NEAR FRONT DOOR HINGE PILLAR GARNISH MOLDING.
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*TT
FOAM GASKET MATERIAL PROTRUDING OUT AND AROUND OUTSIDE DOOR HANDLE BASE.
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*TT
Lighting
23 bulletinsSUBJECT REGARDING RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION.
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*JG
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This Preliminary Information communication provides information to the technician about vehicles that show an error...
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message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This Preliminary Information communication provides information to the technician about vehicle's odometer appears...
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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and...
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what should be considered warranty replacement and not
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be...
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inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This informational bulletin provides information to assist dealership personnel with the identification of vehicle...
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headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park...
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at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
BUICK\CADILLAC\CHEVROLET\GMC\HUMMER\OLDSMOBILE\PONTIAC\SAAB\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE
DAYTIME RUNNING LAMPS (DRL) INOPERATIVE (INSPECT/REPLACE DRL RESISTOR).
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*KB UPDATED 7/11/08. *NJ
TRAILER, RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION.
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*KB UPDATED 08-15-07. *KB UPDATED 10/09/07. *NJ UPDATED 4/3/08. *NJ
CRANK NO START, HARD START, STALLING, OR FRONT LAMPS INTERMITTENTLY INOPERATIVE SETTING ANY OF THE FOLLOWING DIAGNOSTIC...
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TROUBLE CODES (DTCS) - P0629, B2752, B3722, N3717, B2717, B2600, B2722. *TT
HEADLAMP ASSEMBLY LENS WITH HAZY OR CLOUDY COSMETIC APPEARANCE.
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*PH
RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION.
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*TT
TRAILER, RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION.
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*TT *SC
ARMREST ANGLED DOWN ON FRONT DRIVER OR PASSENGER SEAT WHEN SEAT IS IN UPRIGHT POSITION.
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*TT
Infotainment
21 bulletinsXM Audio Traffic And Travel Link Availability And Operation.
Information On Requests To Add OnStar Bluetooth Option.
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock.
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Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable. E version update is to add administrative details.
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock.
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Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code. The PI update to version D is to advise the unlock procedure is temporarily unavailable.
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco Theft Lock.
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Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock center to retrieve the unlock code from the scrambled code.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states...
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that they only get a few channels.
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band.
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Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth.
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Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN.
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THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
SERVICE SUPPORT AND TECHNICAL ASSISTANCE FOR ONSTAR AND/OR XM RADIO.
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*MJ
LOW VOLUME TICKING NOISE, RADIO VOLUME RESOLUTION OR CD WILL NOT LOAD/EJECT.
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*TT
CHANGES TO THE AM/FM STEREO AND AUDIO DISC PLAYER RADIO ON-BOARD DIAGNOSTIC MODES AND CD LOAD OPERATION.
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*TT
SIX-DISC RADIO WILL NOT LOAD, EJECT AND/OR PLAY COMPACT DISCS (CDS).
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*TT
INSIDE REAR VIEW MIRROR COMPASS WILL NOT DISPLAY ALL 8 COMPASS DIRECTIONS.
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*TT
INSIDE REAR VIEW MIRROR COMPASS WILL NOT DISPLAY ALL 8 COMPASS DIRECTIONS.
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*TT
Fuel System
14 bulletinsThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil...
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additives.
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the...
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usage of E85 fuel in GM vehicles.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
FUEL NOZZLE SHUTS OFF INTERMITTENTLY OR PREMATURELY DURING FUEL FILL AND/OR SES LAMP ON WITH DTC P0446 EVAP VENT SYSTEM PERFORMANCE SET.
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*TT
FUEL FILTER REPLACEMENT.
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GM TECH LINK. *TT
BUZZING, GRINDING, OR GROWLING NOISE OR VIBRATION FROM REAR OF VEHICLE WHEN FUEL PUMP IS RUNNING.
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*TT
Software & Calibration
13 bulletinsSUBJECT REGARDING SERVICE MANUAL UPDATE FOR CHASSIS SERVICE MANUALS.
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*SLC
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR TRANSAXEL SERVICE MANUALS.
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*SLC
INFORMATION PERTAINING TO ON-BOARD DIAGNOSTIC SOFTWARE UPGRADE.*JB
2002 MODEL YEAR ESSENTIAL SERVICE TOOL UPDATE #1 AND STORAGE RACK SYSTEM INFORMATION FOR VUE ESSENTIAL TOOLS.
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*TT
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...
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Operation.
This informational bulletin advises the technician to update the Onstar from an analog system to a digital system if the...
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customer wishes.
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates.
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Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT...
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A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
LOW OIL PRESSURE - INSPECT OIL FILTER FOR DAMAGE.
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*KB UPDATED 10/18/07. *NJ
SERVICE MANUAL UPDATE-WIPER/WASHER SYSTEMS SCHEMATICS.
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*SC
REPLACEMENT OF REAR LATERAL LINK ASSEMBLIES.
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*TT PARTS UPDATE. *TT MESSAGE UPDATE. *TT
ON-BOARD DIAGNOSTIC (OBD) SYSTEM SOFTWARE UPGRADE.
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*TT
CLARIFICATION OF LABOR CODES USED FOR REPROGRAMMING VEHICLE CONTROLLERS.
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VARIOUS MODELS INCLUDING THE 2004 L-SERIES. *TT
HVAC & Climate
9 bulletinsSERVICE INFORMATION REGARDING ELIMINATION OF AUXILIARY WATER PUMP AND INSTRUCTIONS TO INSTALL 2ND DESIGN HEATER OUTLET...
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HOSES IN PLACE OF THE 1ST DESIGN WATER PUMP AND HEATER OUTLET HOSES. *TT
INFORMATION ON PROPER MODE SWITCH SETTING (BETWEEN DEFROST AND HEATER/DEFROST) TO PREVENT WINDOW MOISTURE AND HVAC CONTROLLER ASSEMBLY LOGIC REVISION.
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*TT
HEATER-VENTILATION-AIR CONDITIONING (HVAC) HISS-TYPE NOISE.
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*MR
INOPERATIVE HVAC REAR DEFROST, RECIRC, OR AIR CONDITION (AC) MODE SWITCHES AND/OR REDUCED OR NO AIRFLOW FROM VENTS.
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*TT
SERVICE MANUAL UPDATE - REVISED AIR CONDITIONING COMPRESSOR DOES NOT OPERATE (CHART 6 ) DIAGNOSTIC FLOW CHART.
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*TT
DEFROST MODE NOT CLEARING CONDENSATION IN LOWER RIGHT AND LEFT CORNERS OF WINDSHIELD.
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*TT
INSUFFICIENT AIR CONDITIONER COOLING DURING PERIODS OF HIGH HUMIDITY.
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*TT
INSUFFICIENT AIR CONDITIONER COOLING DURING PERIODS OF HIGH HUMIDITY.
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*TT
SERVICE INFORMATION REGARDING ELIMINATION OF AUXILIARY WATER PUMP AND INSTRUCTIONS TO INSTALL 2ND DESIGN HEATER OUTLET...
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HOSES IN PLACE OF THE 1ST DESIGN WATER PUMP AND HEATER OUTLET HOSES. *TT
Tires & Wheels
8 bulletinsSUBJECT REGARDING SERVICE MANUAL UPDATE FOR CHASSIS SERVICE MANUALS REGARDING FRONT AND REAR ALIGNMENT SPECIFICATIONS.
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*JG
SERVICE INFORMATION ON CALIFORNIA VEHICLE CODE REQUIREMENTS REGARDING 2002 MODELYEAR TIRE CHAIN DISCLOSURE FOR VARIOUS MODELS INCLUDING SATURN VUE.
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*TT
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques...
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used to install wheels onto vehicles
This informational bulletin provides a description of the proper wheel installation and proper wheel torque techniques...
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used to install wheels onto vehicles
DRIVELINE CHARACTERISTICS FOR ALL-WHEEL DRIVE (AWD) AND FOUR-WHEEL DRIVE (4WD) SYSTEMS.
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*TT UPDATED *EH
SERVICE MANUAL UPDATE FOR 2002/2003 VUE CHASSIS SERVICE MANUALS REGARDING FRONT AND REAR ALIGNMENT SPECIFICATIONS.
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*TT
Suspension
8 bulletinsSUBJECT REGARDING FRONT SUSPENSION STRUTS AND FRONT STABILIZER BAR LINKS SERVICE PARTS UPDATE.
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*JG
SUBJECT REGARDING SERVICE MANUAL UPDATE FOR CHASSIS SERVICE MANUALS REGARDING DIFFERENTIAL HOUSING SUPPORT BUSHING REMOVAL AND INSTALLATION.
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*SLC
These 2 SKUs are Front Left/Front Right Stabilizer Links.
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The Customer communication requested return of unsold inventory to inspect the ball studs of the stabilizer link. Parts will be inspected for features causing inability to complete assembly of the stabilizer bar.
INFORMATION ON IDENTIFYING PROPER DESIGN LEVEL AND TORQUE SPEC CHANGE FOR FRONT LOWER CONTROL ARM.
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*TT
SERVICE MANUAL UPDATE - LOWER CONTROL ARM BALL STUD NUT TORQUE SPECIFICATION CHANGES.
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*TT
REAR SUSPENSION TORQUE SPECIFICATIONS.
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*TT
SERVICE INFORMATION REGARDING FRONT SUSPENSION STRUTS AND FRONT STABILIZER BAR LINKS SERVICE PARTS UPDATE.
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*TT
SERVICE MANUAL UPDATE REGARDING THE USE OF SATURN SPECIAL TOOL J-42065 CRANK HUB HOLDING TOOL.
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*TT
Brakes
7 bulletinsThis informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
This Preliminary Information communication provides information to the technician the steps needed to diagnose and...
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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
This Preliminary Information communication provides information to the technician the steps needed to diagnose and...
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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND...
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REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
RATTLE NOISE FROM FRONT OF VEHICLE AT SLOW SPEEDS ON ROUGH SURFACES WHEN BRAKE PEDAL IS NOT APPLIED.
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*TT
ANTI-LOCK BRAKING SYSTEM (ABS) LIGHT ON DIAGNOSTIC TROUBLE CODE (DTC) C0551 AFTER REPLACING THE EBCM.
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*TT
SERVICE INFORMATION ABOUT FIRST AND SECOND DESIGN BRAKE PIPE FLARES, UPDATED SERVICE PROCEDURES AND NEW TOOL FOR BRAKE PIPE REPAIR.
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*TT
Steering
6 bulletinsINFORMATION REGARDING SERVICE MANUAL UPDATE FOR RESTRAINTS AND CHASSIS SERVICE MANUALS REGARDING ELECTRONIC POWER STEERING.
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*SLC
SOME CUSTOMERS MAY COMMENT ABOUT A RATLE OR TAPPING NOISE COMING FROM THE STEERING COLUMN SHROUD AREA.
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*JG
SOME CUSTOMERS MAY COMMENT ABOUT A RATTLE OR TAPPING NOISE COMING FROM THE STEERING COLUMN SHROUD AREA.
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*JG
NORMAL OPERATING CHARACTERISTICS OF ELECTRIC POWER STEERING (EPS) SYSTEM DURING EXTENDED LOCK-TO-LOCK (MAXIMUM STEERING WHEEL ROTATION) USAGE.
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*TT UPDATED 3/30/11. *PE
RATTLE NOISE FROM STEERING COLUMN.
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*MR
NOISE FROM UPPER STEERING COLUMN BEHIND STEERING WHEEL.
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*TT
Air Bags & Safety
3 bulletinsSUBJECT REGARDING VERIFICATION OF PROPER INSTALLATION AND TORQUE OF REAR SEAT BELT SHOULDER GUIDE ANCHOR BOLTS.
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*JG
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat...
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belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE.
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BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE