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2003 Saturn Lw200 TSBs

95 Technical Service Bulletins across 11 categories

Engine

32 bulletins
11007208

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10252735

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...

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conductive finish.

10251890

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10250775

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10249579

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

10242262

This service bulletin provides graphics, information and guidelines for engine component wear to assist service...

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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

10235802

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10234141

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...

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issue.

10227674

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10227056

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10222770

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...

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Identification.

10210321

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10209980

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...

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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

10201098

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10190932

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.

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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.

10190931

Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.

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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.

10190503

OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification

10184105

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10176607

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...

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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.

10141360

This Preliminary Information communication provides information to the technician about vibration complaints that are...

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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.

10139422

This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.

10126983

This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after...

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servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.

10115143

This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...

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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.

10114470

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10114352

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.

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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.

10114342

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10112560

This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and...

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replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

10112494

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts.

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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.

10112331

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

10112160

This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.

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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.

10112137

This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...

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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.

10112116

This Preliminary Information communication provides information to the technician about engine block of possible...

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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.

Other

19 bulletins
11020816

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

11004557

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...

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Allegation Resolution (PAR) claim.

10245951

Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.

10245950

Canadian Customers Unable To Place Calls In The United States

10244214

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

10190337

Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...

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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component

10190320

IPC Odometer Programming Method Quick Reference Guide

10138545

This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...

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find growing concerns around them.

10126231

This information provides the proper way to install the floor mats .

10118619

This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the...

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first time.

10114474

This Preliminary Information communication provides information to the technician about connectivity concerns when...

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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.

10114299

This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.

10113837

This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...

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find growing concerns around them.

10113720

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10113654

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10113652

This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

10112641

This Preliminary Information communication provides information to the technician that fluid contamination may be...

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directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.

10112251

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.

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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.

10096026

THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE.

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TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.

Electrical

14 bulletins
11006621

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.

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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.

10246952

Programming And Activation Of Replacement OnStar Modules.

10246951

Programming And Activation Of Replacement OnStar Modules.

10246631

Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules

10190512

OnStar Voice Fallback Number Update Some customers may have received a letter from OnStar stating that "We recently...

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tried to provide a software update to the OnStar hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."

10139437

This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...

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conductive finish.

10138020

This informational bulletin explains how to update the older Onstar module software to new software over GSA.

10113722

This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.

10112857

This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance,...

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it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.

10112664

This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern.

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Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.

10112528

This Preliminary Information communication provides information to the technician about vehicles that during battery...

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parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.

10112299

This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle...

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Communication Interface Modules (VCIM) (GMNA Only)

10112144

This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on...

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certain channels but XM channel info is displayed. Technician will need to contact XM and deactivate and activate the module.

10078754

THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...

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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.

Pre-Delivery & Maintenance

14 bulletins
11002312

This service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...

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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.

11000576

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

10248444

Vehicle Recalls

10244201

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10234110

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10232287

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

10228906

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...

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the warranty transaction submission procedures that support the Personal Property Damage process.

10224820

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...

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Only).

10222796

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10214869

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10211658

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...

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independent causes (GM Canada Dealers Only).

10209921

This service bulletin provides service information on new torque specification and installation procedure for ACDelco...

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Spin-On Oil Filters.

10118626

This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor...

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Operations and Customer Enthusiasm

10113843

This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...

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Operations and Customer Enthusiasm

Infotainment

5 bulletins
10252163

XM Audio Traffic And Travel Link Availability And Operation.

10247681

Information On Requests To Add OnStar Bluetooth Option.

10114431

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

10114408

This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.

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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.

10112013

This Preliminary Information communication provides information to the technician about vehicles that may have an issue...

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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.

Lighting

3 bulletins
10249011

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...

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Fog/Driving Lamp Damage.

10125106

This Preliminary Information communication provides information to the technician about vehicle's odometer appears...

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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.

10118256

This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.

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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.

Body & Paint

3 bulletins
10232136

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...

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Replacement Guidelines.

10190934

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.

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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

10190933

Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.

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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

Tires & Wheels

2 bulletins
10244274

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

10235799

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...

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repairs requiring balance and Road Force measurement.

HVAC & Climate

1 bulletin
10233330

This bulletin provides an updated repair procedure to correct a customer concern of a musty odor from A/C system, most...

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noticeable at vehicle start-up.

Brakes

1 bulletin
10114343

This Preliminary Information communication provides information to the technician the steps needed to diagnose and...

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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.

Transmission

1 bulletin
10113664

This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test...

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essential tool J-45096 TransFlow.