2004 Saturn Ion TSBs
525 Technical Service Bulletins across 16 categories
Categories
Engine
169 bulletinsThis Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct...
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conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
Replace Ignition Lock Cylinder and Ignition Key
Replace Ignition Lock Cylinder and Ignition Key
Replace Ignition Lock Cylinder and Ignition Key
Replace Ignition Lock Cylinder and Ignition Key
Replace Ignition Lock Cylinder and Ignition Key
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This service bulletin provides graphics, information and guidelines for engine component wear to assist service...
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personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft...
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issue.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle...
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Identification.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines...
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and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about vehicles that have an unusual...
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noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
Refinishing Aluminum Wheels This bulletin updates General Motor's position on refinishing aluminum wheels.
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GM does not endorse any repairs that involve welding, bending, straightening o re-machining. Only cosmetic refinishing of the wheel's coatings, using recommended procedures, is allowed. Evaluating Damage In evaluating damage, it is the GM Dealer's responsibility to inspect the wheel for corrosion, scrapes, gouges, etc. The Dealer must insure that such damage is not deeper than what can be sanded or polished off. The wheel must be inspected for cracks. If cracks are found, discard the wheel. Any wheels with bent rim flanges must not be repaired or refinished. Wheels that have been refinished by an outside company must be returned to the same vehicle. The Dealer must record the wheel ID stamp or the cast date on the wheel in order to assure this requirement. Refer to Refinisher's Responsibility Outside Company later in this bulletin.
OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This informational bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle...
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engine oil consumption.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to...
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correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
Read full bulletin
General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
Read full bulletin
one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact PARTECHand/orthe Techline Customer Support Center for additional support.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians shouldrefer to Service Information for information regarding most accessories. Technicians mayalso contact Partechand/orthe Techline Customer Support Center for additional support.
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with...
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conductive finish.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician to not remove the torque converter...
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bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an automatic transmission.
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after...
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servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits.
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Technicians should refer to Service Information for information regarding most accessories. Technicians may also contact Partech and/or the Techline Customer Support Center for additional support.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a...
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vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick...
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or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
This informational bulletin provides information for Engine Squealing Type Noise on Start-up or Vibration Condition.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This informational bulletin advises of a new fuel injection kit used for decarbonizing the intake valves, and explains...
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how toptier fuels should be used to reduce carbon build up.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air.
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Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicles that have an...
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intermittent engine misfire and a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0300, P0301, and/or P0304. Technician will need to follow published Service Information diagnostics first. If the Service Information diagnostics do not isolate a cause for this concern, inspect the inside of the fuel rail and/or fuel tank for fuel contamination. f fuel contamination is present, refer to the "Fuel System Cleaning" procedure in Service Information. Dealer will need to advise the customer to only use fuel from high quality high volume Top Tier fuel stations.
14632A - Special Coverage (part name revised).
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On some vehicles equipped with an automatic transmission, the vehicle?s transmission shifter may not properly transmit an electrical signal that allows the ignition key to be turned counter clockwise past the accessory mode to the ?LOCK? position after the vehicle has been shifted into park. If this occurs, the ignition key cannot be removed from the ignition cylinder without depressing the manual release plunger located on the underside of the steering column as described in the owner?s manual. A key left in the accessory position for an extended period of time may result in severe battery drain and a possible no start condition. In most cases, dealers are to replace the automatic transmission shifter. This repair will be made at no charge to the customer. However, the service procedure also requires dealers to utilize the Ignition Key Cannot Be Inserted, Rotated, or Removed from the Ignition Lock Cylinder diagnostic information table in SI to eliminate other possible causes before replacing the automatic transmission shifter.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
Read full bulletin
issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components. That any of the listed DTC's may set with or without poor engine performance.
This Preliminary Information communication provides information to the technician about vehicles that the incoming...
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caller ID may no longer be available or displayed after the Canada OnStar upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician to help determine if the vehicle is...
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equipped with factory or aftermarket Compressed Natural Gas, Liquefied Petroleum Gas, or Bi-Fuel Systems. Technician will check for the Vehicle Emission Control Information Label. By using the engine Regular Production Option Code as well as the Vehicle Emission Control Information Label, technician can confirm the vehicle has a factory installed alternative fuel system or who the manufacturer is of the aftermarket fuel system.
This Preliminary Information communication informs dealer technicians of a potential whining noise that can occur after...
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servicing the water pump, water pump chain or cylinder head without use of the water pump sprocket holding tool. Dealers are advised this condition is the result of a water pump chain tensioner ratcheting out. The dealer is directed to follow service information to reset the water pump chain tensioner to correct.
14632C Special Coverage.
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On some vehicles equipped with an automatic transmission, the vehicle's transmission shifter may not properly transmit an electrical signal that allows the ignition key to be turned counter clockwise past the accessory mode to the "LOCK" position after the vehicle has been shifted into park. If this occurs, the ignition key cannot be removed from the ignition cylinder without depressing the manual release plunger located on the underside of the steering column as described in the owner's manual. A key left in the accessory position for an extended period of time may result in severe battery drain and a possible no start condition. In most cases, dealers are to replace the automatic transmission shifter.
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick...
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or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This informational bulletin provides information on OnStar VCIM is currently restricted parts.
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By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better understanding of any field concerns that may develop.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicles that may have the...
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OnStar wireless fidelity inoperative. Technician will need to contact General Motors Technical Assistance Center with a scan tool connect to the vehicle for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that are unable to...
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receive OnStar Hands Free Calling calls and or the OnStar center is unable to perform remote services. Technician will need to push the OnStar Blue button and verify the system successfully connects to an advisor. Place an outbound personal call from the vehicle and verify it connects. Place an inbound call to the vehicle making sure to dial using the 11 digit phone number (1 + area code + number). If outbound calls can be placed and only incoming calls fail. Cycle power to the Vehicle Communication Interface Module and retest inbound call to the vehicle. If the power cycle corrects the concern and the module manufacturer is continental, replace the Vehicle Communication Interface Module. If the power cycle corrects the concern and the module manufacturer is LG, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance. If the concern is still present after the power cycle, please record information from the latest version of PIC4310 and call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that when dialing...
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certain numbers using OnStar Hands-free Calling, the audio is distorted or has poor quality after performing the OnStar Canada Upgrade. Dealer should communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include ?Vibration? ?Business Associate Code? and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about engine block that have a...
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possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, an out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to contact General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...
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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon an upper engine and valve cleaning should be performed.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles.
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General Motors will only support a tire calibration for tires that have been sized, tested and designed for the vehicle in question and its applications. Technician should not use the information that is provided by the antilock braking system tire size selection.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle...
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Diagnostic Email report is inoperative. Please communicate to the customer that we apologize for this inconvenience and that General Motors is working on a solution for this concern.
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size...
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trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspect for a poor crimp on the coil grounds ring terminal at the engine block for the bank with the concern and repair the wire.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles...
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that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Technician verifies there are no Diagnostic Trouble Codes are present in the Antilock Braking System and Vehicle Communication Interface Module of the vehicle. If no Diagnostic Trouble Codes found call OnStar using the Blue button on the OnStar key pad and ask the advisor for a turn by turn route. Also make a OnStar personal call and a call into the vehicle. If normal diagnostics do not lead to a resolution technician will need to call General Motors Technical Assistance Center for further assistance.
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction...
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Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Technician will need to perform published Service Information diagnostics. If technician finds carbon, an upper engine and valve cleaning should be performed. Update added part numbers for the cleaner and model years.
This Preliminary Information communication provides information to the technician about vibration complaints that are...
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one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Diagnostic Kit to effectively diagnosis vehicles. Technician should drive the vehicle will using the Pico Oscilloscope to record data. After the data is recorded it should be reviewed to determine the root cause of the concern. If a repair attempt made the concern better but not eliminated or had no affect at all, and are requesting assistance from General Motors Technical Assistance Center record another Pico file and save it to the computer. After the new Pico Oscilloscope data has been saved email the data to General Motors Technical Assistance Center in the subject line include “Vibration” “Business Associate Code” and the last 8 of the Vehicle Identification Number.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
This Preliminary Information communication provides information to the technician about vehicles that the OnStar system will not connect.
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Technician should record module info per the latest version of PIC4310 and contact General Motors Technical Assistance Center.
This Preliminary Information communication provides information to the technician that after replacing the Instrument...
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Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is unknown. Dealer will need to follow dealer to the General Motors service policies and procedures manual section 3.2.4 odometer servicing.
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...
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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick...
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or rattle noise under the hood at all operating conditions. Technician will need to check the lower and oil pressure to the upper end oil pressure. Technician will need to inspect the oil feed orifice in the cylinder head. Technician will clean out and debris found in the orifice.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and...
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replacement parts from General Motors Service Parts Operations. Technician should be advised the costing should not be removed from the brake rotor it will wear off with normal brake usage. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts.
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Technician can check Service Information for some accessories. Technician can also contact Partech for assistance.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar...
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system that has progression tones when pressing the blue or red button. Technician will need to call General Motors Technical Assistance Center with the scan tool data from the OnStar system.
This Preliminary Information communication provides information to the technician about engine block of possible...
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cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blow by. Technician will need to inspect the engine for Cylinder damage or scoring, An out of round cylinder bore, Dirt intrusion, and Catalytic Converter failure.
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems...
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to be abnormal may not have been there when the vehicle was purchased. Technician should look for Non - General Motors aftermarket accessories installed on the vehicle that can cause these issues.
This Preliminary Information communication provides information to the technician about vehicles that have a Service...
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Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Technician will need to review Techlink article from May 2013 titled "Using the Evaporative Emissions System Tester" Technician will need to follow these steps to help diagnose the issue. First after the P0442 has been verified do not disturb any of the fuel system components. The technician now can use the scan tool to close the Evaporative Emissions System. If possible change the tank pressure sensor units from inch_H2O to milimeter_Hg for better resolution. Now the vehicle can be stared to monitor the tank pressure sensor output value for approximately two minutes. If the tank pressure sensor value does change, pressurize the fuel tank side of the purge solenoid with the GE 41413-A / J 41413-A and the necessary adaptors. Now add smoke and allow pressure to stabilize for 2 minutes. If smoke is allowed to pass through the purge solenoid, replace the purge solenoid. If the tank pressure sensor value does not change, then install CH-48096 adaptor between the purge line from the canister and the purge solenoid. With the Evaporative Emissions System closed, pressurize the system through the CH-48096 adaptor and allow the system to completely stabilize, by observing the Press / Vac Gauge for a minimum of 5 minutes. Now add smoke to the system with GE 41413-A / J 41413-A after system stabilization. Now inspect the purge solenoid, engine side, fuel cap, canister vent solenoid filter and any line quick connects. When the leak is unable to be located, test under a vacuum condition. his type of leak may be detected by using the scan tool Purge/Seal function to create a vacuum in the Evaporative Emissions System and then observe the FTP sensor parameter for vacuum decay.
This Preliminary Information communication provides information to the technician that General Motors and General Motors...
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of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole authorized provider of a certification confirmation letter which helps our customers identify if their vehicles meets the required USA regulatory standards necessary for importation into the USA.
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats.
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Technician can check Service Information for some accessories. Technician can also contact Partect for assistance. Technician can also contact Techline Customer Support Center for programming issues.
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic...
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Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface control module. Engineering has determined that this code will only display in history on the scan tool and will not cause issues with OnStar system operation.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION...
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INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. TECHNICIAN WILL NEED TO PERFORM PUBLISHED SERVICE INFORMATION DIAGNOSTICS. IF TECHNICIAN FINDS CARBON, AN UPPER ENGINE AND VALVE CLEANING SHOULD BE PERFORMED.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER...
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DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS.
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE...
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GASKET SEALING SURFACES.
14632 - SPECIAL COVERAGE (Q&A).
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ON DECEMBER 11, 2014, GENERAL MOTORS RELEASED SPECIAL COVERAGE ADJUSTMENT 14632. THE TOTAL NUMBER OF U.S. VEHICLES INVOLVED IS APPROXIMATELY 1.9 MILLION. IN ORDER TO ASSIST DEALERS WITH RESPONDING TO CUSTOMER INQUIRIES ABOUT THIS FIELD ACTION, ATTACHED IS A BRIEF Q&A DOCUMENT. PLEASE MAKE SURE THAT ALL EMPLOYEES WHO INTERACT WITH CUSTOMERS ARE FAMILIAR WITH THIS INFORMATION. CUSTOMER QUESTIONS THAT YOU ARE UNABLE TO ANSWER SHOULD BE REFERRED TO THE DEALER BUSINESS CENTER OR YOUR DISTRICT MANAGER - AFTERSALES.
14632 - SPECIAL COVERAGE.
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ON SOME VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION, THE VEHICLES TRANSMISSION SHIFTER MAY NOT PROPERLY TRANSMIT AN ELECTRICAL SIGNAL THAT ALLOWS THE IGNITION KEY TO BE TURNED COUNTER CLOCKWISE PAST THE ACCESSORY MODE TO THE LOCK POSITION AFTER THE VEHICLE HAS BEEN SHIFTED INTO PARK. IF THIS OCCURS, THE IGNITION KEY CANNOT BE REMOVED FROM THE IGNITION CYLINDER WITHOUT DEPRESSING THE MANUAL RELEASE PLUNGER LOCATED ON THE UNDERSIDE OF THE STEERING COLUMN AS DESCRIBED IN THE OWNERS MANUAL. A KEY LEFT IN THE ACCESSORY POSITION FOR AN EXTENDED PERIOD OF TIME MAY RESULT IN SEVERE BATTERY DRAIN AND A POSSIBLE NO START CONDITION. IN MOST CASES, DEALERS ARE TO REPLACE THE AUTOMATIC TRANSMISSION SHIFTER.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN.
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A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CALL GENERAL MOTORS TECHNICAL ASSISTANCE CENTER FOR FURTHER ASSISTANCE IF THE CONCERN IS STILL PRESENT.
THIS TSB CONTAINS OWNER NOTIFICATION LETTER.
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SELECT DOCUMENT SEARCH BUTTON BELOW. GENERAL MOTORS 2003-2011 VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION, UNABLE TO REMOVE IGNITION KEY. *LJ
GENERAL MOTORS 2005-2011 CHEVROLET COBALT, HHR 2006-2010 PONTIAC SOLSTICE, G5,G4,2007-2010 SATURN SKY , 2003-2007 SATURN...
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ION: SEE DOCUMENT SEARCH BUTTON FOR OWNERS LETTER. CERTAIN VEHICLES ARE UNABLE TO REMOVE IGNITION KEY DUE TRANSMISSION SHIFTER. *LJ UPDATED 6/16/15. *PE
GM: THERE MAY BE NOISE COMING FROM THE CYLINDER HEAD, BECAUSE OF LOW OIL PRESSURE WHICH IS CAUSED BY DEBRIS.
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*RM
SATURN\CHEVROLET SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SOME 2004-07 SATURN ION RED LINE AND 2005-07 CHEVROLET COBALT SS VEHICLES, EQUIPPED WITH 2.0L 4 CYLINDER (RPO LSJ) ENGINE, MAY HAVE ILLUMINATION OF THE MALFUNCTION INDICATOR LAMP (MAL) AND/OR LACK OF ENGINE POWER. THIS MAY BE CAUSED BY FAILURE OF THE CATALYTIC CONVERTER. *PE
GENERAL MOTORS: INFORMATION ON TIRE RADIAL FORCE VARIATION.
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VEHICLE MUST BE DRIVEN BEFORE MEASURING TIRES ON EQUIPMENT HUNTER GSP9700 TOENSURE REMOVAL OF ANY FLATSPOTTING. MODELS INCLUDE ALL GM PASSENGER CARS AND LIGHT TRUCKS, AS WELL AS CERTAIN HUMMERS, SAABS, AND SATURNS. *PE
GENERAL MOTORS CORP: SPECIAL COVERAGE ADJUSTMENT; ANALOG ONSTAR DEACTIVATION.
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*PE UPDATED 2/17/09. *PE
PARTS UPDATE - TIMING CHAIN TENSIONER DESIGN CHANGE.
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*KB
INFORMATION ON INADVERTENT TURNING OF KEY CYLINDER, LOSS OF ELECTRICAL SYSTEM AND NO DTC'S.
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*KB
ENGINE MALFUNCTION INDICATOR LAMP (MIL)/SERVICE ENGINE SOON (SES) LAMP ILLUMINATED WITH DTC P0171.
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*KB
SERVICE ENGINE SOON LIGHT DUE TO P0300 - INSPECT FUEL SYSTEM FOR RUST CONTAMINATION.
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*TT
HESITATION ON ACCELERATION AFTER INTERNAL ENGINE REPAIRS - CHECK INJECTOR HARNESS ORIENTATION.
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*TT
MOMENTARY SAG ON LIGHT TO MODERATE ACCEL WHEN COLD - VALVE DEPOSITS.
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*TT
MANUAL TRANSAXLE GEAR RATTLE NOISE HEARD DURING COLD AMBIENT TEMPERATURES WITH CLUTCH PEDAL RELEASED (UP) AND ENGINE RPM 1500-2500.
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NOISE WILL NOT BE PRESENT WHEN CLUTCH PEDAL IS PRESSED TO THE FLOOR. *TT
TRANSAXLE SLIPS, NO THIRD GEAR, ENGINE FLARE DURING SHIFT AFTER TRANSAXLE SERVICE.
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*SC
SERVICE ENGINE SOON (SES) LIGHT AND SEVERE ENGINE MISFIRE ON CYLINDERS 1 AND 4 OR CYLINDERS 2 AND 3.
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*TT UPDATED 08-15-07. *KB
SERVICE ENGINE SOON (SES) LIGHT AT HIGHWAY SPEEDS DUE TO A P0171 DIAGNOSTIC TROUBLE CODE (DTC).
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*TT
SERVICE ENGINE SOON (SES) LIGHT DUE TO A P1182 DIAGNOSTIC TROUBLE CODE - POTENTIAL CAUSES AND ISSUES.
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*TT
CRANK NO START, HARD START, OR SERVICE ENGINE SOON (SES) LIGHT AFTER CAMPAIGN 05522.
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*TT
SERVICE ENGINE SOON TELLTALE ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0742.
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*EH
ENGINE LACKS POWER HESITATES AND OR STUMBLES ON HARD ACCELERATION AND OR LOSES SOME POWER AFTER HIGH RPM CRUISING IN HIGH TEMPERATURES.
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*EH
ENGINE STALLS, LOSS OF ELECTRICAL SYSTEMS, AND NO DIAGNOSTIC TROUBLE CODE (DTC).
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INCLUDING 2005-06 PONTIAC PURSUIT. *TT *SC
ENGINE RUNS ROUGH AFTER EXTENDED CRANK, AND/OR ENGINE HESITATION ON ACCELERATION AFTER INITIAL COLD START DURING AMBIENT...
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TEMPERATURES BELOW 10 DEGREES C (50 DEGREES F). *TT
SERVICE ENGINE SOON (SES) LIGHT ON, ENGINE STARTS BUT RUNS ROUGH AND STALLS REPEATEDLY, DIAGNOSTIC CODES (DTCS) P0443, P0102, P0135, P0141, P023A .
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*EH
HEATER-VENTILATION-AIR CONDITIONING (HVAC) BLOWER MOTOR CLICK/TICK OR CHIRPING NOISE.
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*TT
DELAY INTO REVERSE OR NO REVERSE AFTER VALVEBODY REPLACEMENT.
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*SC
NO FORWARD OR REVERSE GEARS OR LINE PRESSURE AFTER A VALVE BODY REPLACEMENT ON A VT25E TRANSAXLE.
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*TT
ENGINE CRANKS WITH NO START OR ENGINE HAS EXTENDED CRANK (GREATER THAN 3 SECONDS) BEFORE STARTING.
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*TT
ENGINE EXCHANGE PROGRAM FOR SUPERCHARGED 2.0L ECOTEC ENGINE.
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*MJ
ERRATIC ENGINE SPEED CONTROL AT CLOSED THROTTLE.
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ELEVATED ENGINE RPM AND/OR STALL. *TT THIS BULLETIN REPLACES PREVIOUS VERSION DATED APRIL 2004. *TT
MALFUNCTION INDICATOR LAMP (MIL) SERVICE ENGINE SOON TELLTALE ILLUMINATED, DIAGNOSTIC TROUBLE CODE (DTC) P0606 MAY BE STORED.
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*TT
SLIGHT LOSS OF COOLANT OR LOW COOLANT LIGHT COMING ON WITH NO SIGNS OF EXTERNAL LEAKS.
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ALSO THE ENGINE MAY BE DIFFICULT TO START; ENGINE MISFIRE FOR SEVERAL SECONDS; AND/OR WHITE SMOKE OR COOLANT ODOR FROM THE TAILPIPE. *TT
ENGINE FLARE DURING 2-3 SHIFT, MOST NOTICEABLE DURING LIGHT TO MODERATE ACCELERATION.
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THE CONDITION MAY BE CAUSED BY AERATION OF TRANSAXLE FLUID, RESULTING IN A DELAYED APPLY OF 3RD CLUTCH. CORPORATE BULLETIN NUMBER 03-07-30-052 *MN
VEHICLE DOES NOT SHIFT OR MOVE AFTER RUNNING FOR A PERIOD OF TIME AND/OR CHECK ENGINE LIGHT IS ON AND DTC P0741 IS SET.
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*PH *SC
SERVICE INFORMATION REGARDING SATURN REAR DRUM WHEEL CYLINDER INSPECTIONS.
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*TT UPDATE. *TT
ENGINE FLARE DURING 2-3 SHIFT, MOST NOTICEABLE DURING LIGHT TO MODERATE ACCELERATION.
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*TT UPDATED *EH
Other
132 bulletinsThis PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Canadian Customers Unable To Place Calls In The United States
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
Essential Tools that Include Consumable Parts (U.S.
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Only)
Information Regarding the Differences Between Fluid Leakage and Seepage This bulletin is intended to help identify...
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the differences between what is considered a fluid leak and what is considered seepage. Improper diagnosis may lead to unnecessary component replacement. Use the following information to determine if the condition is normal acceptable seepage or a defective component
IPC Odometer Programming Method Quick Reference Guide
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product...
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Allegation Resolution (PAR) claim.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada...
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Only).
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin provides information on how to use floor mats.
This information bulletin provides the dealers on how to submit a product information report.
This Preliminary information communicates
This informational bulletin provides information on how to use floor mats.
This information bulletin provides the dealers on how to submit a product information report.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides a vibration analysis worksheet the technician can use in conjunction with the...
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appropriate Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This informational bulletin provides a revision for 11-00-89-005D to add additional Mandatory Minimum Tables and...
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additional information concerning Policy decision making.
This informational bulletin provides a revision for 02-08-98-002C to add the 2010-2013 model years and revise the...
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Approved Refinish Materials booklet information.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...
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find growing concerns around them.
This informational bulletin provides information for the GM of Canada OnStar Cellular Communication Upgrade to 3G/4G LTE...
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for vehicles that may need an upgrade.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This information bulletin provides the technician the information on how to properly clean a metal surface using the...
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correct tool.
This informational bulletin provides information on what products GM has to aid in the eliminating unwanted odors in a...
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vehicle.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin provides information on how to use floor mats.
This information bulletin provides the dealers on how to submit a product information report.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information to dealership personnel on upgrading certain OnStar...
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Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
This informational bulletin is to assist with the identification of issues that are not considered warrantable.
This information bulletin provides the technician with additional information on fixing the vehicle right the first time...
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by listing possible concerns to specific vehicles.
This informational bulletin provides information on fix it right for first time issues.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This informational bulletin provides directions on submitting different PIRs
This technical bulletin provides a revision of 99-04-20-002G to add 2013-2014 model years.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing...
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issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related components.
This information provides the proper way to install the floor mats .
This informational bulletin provides a step by step procedure on how to properly use the GM chemicals to eliminate...
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unwanted odors in vehicles and which products to use for each application.
This informational bulletin explains the Road Force balancers and what they can do for customer concerns.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This informational bulletin explains the programming method quick reference guide for the IPC Odometer.
This informational bulletin provides a revision for 04-06-04-047K to add the 2014 model year.
This informational bulletin provides a revision for 04-06-04-047 to add the 2014 model year.
This informational Bulletin provides a revision for 10-08-110-001 to add the 2012-2014 model years.
This informational bulletin provides information on newly release bulletins used to fi the vehicles in the field the...
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first time.
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S.
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Only)
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in...
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Canada after Decommissioning of 2G CDMA Cellular Networks
This informational bulletin provides information for dealers how to submit a product information report.
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer...
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and where to email the info to.
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle...
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after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communication provides information to the technician about what XM offerings are available for vehicles.
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A dealer or customer can access the website listed below for vehicle specific XM offerings and availability.
This Preliminary Information communication provides information to the technician about connectivity concerns when...
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connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Apple USB cable.
This informational bulletin provides a quick guide to updating which model vehicle after replacing the IPC.
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that...
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may be un necessary.
This Preliminary Information communication advises the technician that if OnStar is unable to configure the vehicle...
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after the OnStar 15-08-44-001 upgrade and Onstar receives a 118 error code when attempting to configure the vehicle. Dealers should receive a sheet with the kit that provides steps to assist with handling this error. Dealer will follow one of the listed steps to resolve the issue. If there are still configuration issues, please contact the OnStar Technical Assistance Centre for assistance.
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to...
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find growing concerns around them.
This informational bulletin provides information to dealership personnel on upgrading certain OnStar...
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Analog/Digital-Ready Systems to OnStar Generation 6 Digital-Capable System.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.
This Preliminary Information communication provides information to the technician that fluid contamination may be...
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directed to one of the following testing centers according to the type of fluid needing testing. Dealer should send the correct fluid to the proper testing center.
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change.
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Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is missing needle bearings. Be sure to clean the oil drains to retrieve the needle bearings. Each roller rocker has 66 bearings.
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar...
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system does not respond properly to some numbers and/or voice commands. Dealer should direct the customer to review the operational characteristics in the OnStar Users Guide.
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian...
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customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free calling. Dealer can advise the customer that the existing cell phone provider not having roaming agreements in areas outside of Canada. At this time, a customer has the option of contacting OnStar to have a 500 number loaded for OnStar operation while in the United States.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE.
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TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. ONLY REPLACE THE ROLLER ROCKER THAT IS MISSING NEEDLE BEARINGS. BE SURE TO CLEAN THE OIL DRAINS TO RETRIEVE THE NEEDLE BEARINGS. EACH ROLLER ROCKER HAS 66 BEARINGS.
THIS INFORMATIONAL BULLETIN PROVODES INFORMATION ON THE GM OF CANADA ONSTAR CELLULAR COMMUNICATION UPGRADE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN.
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THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
IDENTIFYING CORRECT DESIGN LEVEL OF REAR AXLE ASSEMBLY.
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*JB
OIL LIFE SYSTEM RESET PROCEDURES - CARS.
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GM TECH LINK. *TT
INTERMITTENT HESITATION DURING VEHICLE LAUNCH.
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*TT
CLUNK NOISE FROM FRONT OF VEHICLE DURING TURNING MANEUVER.
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*SC
SUPPLEMENT TO 05-06-01-003A - WRONG THROTTLE GASKET PART NUMBER.
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*TT
LOW SPEED GRIND NOISE AND OR HESITATION WHILE DRIVING.
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*EH
INTERMITTENT NO MOVEMENT IN DRIVE OR REVERSE WITH OR WITHOUT DIAGNOSTIC TROUBLE CODES.
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*EH
OIL LIFE SYSTEM RESET PROCEDURES - CARS.
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*NM
ONSTAR CENTER UNABLE TO PERFORM REMOTE DIAGNOSTIC.
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(2004-2005 CHEVROLET YUKON, 2005 CHEVROLET TRAILBLAZER, 2002, 2003, 2005 BUICK RAINIER, 2005 CHEVROLET EXPRESS VAN, AND 2005 CADILLAC SEVILLE) *SC
NO SELECTION FIR SATURN WHEN PROGRAMMING A SATURN VEHILCLE.
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*SC
02-05 ONSTAR EQUIPPED VEHICLES EMITTING BEEPING NOISE BEFORE CONNECTING TO ONSTAR.
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*TT
NO REVERSE AFTER CASE COVER ASSEMBLY REPLACED.
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*TT
REVISED VT25E (VTI) SPACER PLATE AVAILABLE.
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*TT
VEHICLE VIBRATIONS AT HIGHWAY SPEEDS 72-110 KM/H (45-70 MPH).
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*TT
HEADLINER MATERIAL (FABRIC) SAGGING OR SEPARATING FROM SUBSTRATE.
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*TT
SQUEAK/ITCH NOISE FROM REAR SEAT WHEN DRIVING ON ROUGH SURFACES.
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*TT
RETURN FORM FOR COMPACT DISCS (CDS) OR DIGITAL VERSATILE DISCS (DVDS) THAT ARE STUCK IN CD PLAYER WHEN RETURNED AS A CORE RETURN.
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*TT
NO MOVEMENT IN DRIVE OR REVERSE WITH OR WITHOUT DIAGNOSTIC TROUBLE CODES (DTCS) P1758, P1758, P1882, P0841, P0741, P0742.
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*MJ THIS BULLETIN REPLACED PREVIOUS 04-07-30-024. *TT
DIAGNOSTIC TROUBLE CODE (DTC) PO132, P0138, OR P0172 DIAGNOSTIC ENHANCEMENTS.
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*MJ
NO CRANK, NO START WHEN AMBIENT TEMPERATURES IS COLD - DIAGNOSTIC TROUBLE CODES (DTCS) B2960 AND OR B3033 ARE SET.
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*TT
SATURN FIELD PRODUCT REMINDER- VEHICLE FIX IT RIGHT THE FIRST TIME ISSUES, PARTS RESTRICTION INFORMATION AND TECHNICAL...
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BULLETINS RELEASED IN JANUARY, FEBRUARY, AND MARCH 2004. *MR
HISS/CHIRP NOISE IN PARK OR NEUTRAL.
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*MN
FLUID DRIPPING ON DRIVER'S FLOORMAT.
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*PH
SPEEDOMETER FLUCTUATION.
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*TT
SPEEDOMETER FLUCTUATION.
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*TT
OIL FILTER CAP ASSEMBLY AND OIL FILTER ELEMENT DESIGN CHANGE.
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*TT
INSTALLATION OF REMOTE KEYLESS ENTRY (RKE) TO ION2 VEHICLES.
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*TT
Electrical
53 bulletinsVehicle Wide Programming (VWP) is a new process to update software on GM Vehicles.
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It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
Replace Ignition Key
Replace Ignition Key
Replace Ignition Key
Replace Ignition Key
Replace Ignition Key
Ignition Switch Replacement
Ignition Switch Replacement
Ignition Switch Replacement
Ignition Switch Replacement
Special Coverage Adjustment ? Unable to Remove Ignition Key
Programming And Activation Of Replacement OnStar Modules.
Programming And Activation Of Replacement OnStar Modules.
Expanded Availability for Remanufacture and Return (R&R) Electronic Control Modules
OnStar Voice Fallback Number Update Some customers may have received a letter from OnStar stating that "We recently...
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tried to provide a software update to the OnStar hardware in your vehicle. However, your system could not be updated remotely. As a result, some of your OnStar system functions may not be working as expected." The customer is further instructed in this letter to "Please contact your dealer or any dealer near you as soon as possible to schedule an appointment for this no-cost software update. Your dealer will reprogram your OnStar module with an update. This is for vehicles that have previously received the Canada upgrade as described in Service Bulletin #15-08-44-001F."
This informational bulletin provides information on key code security rules and information on GM keycode look-up...
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applications.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This bulletin provides information for electrical ground repairs using new replacement fasteners with "conductive...
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finish".
This bulletin explains the labor operation numbers used for submitting warranty claims for module reprogramming and not...
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when replacing a module.
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with...
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conductive finish.
This informational bulletin provides information on control module diagnostics and configuration, programming using...
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the TIS Service Programming System (SPS), set-up and warranty.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
This information bulletin explains the labor operation numbers used for submitting warranty claims and how to setup, and...
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reprogram modules.
This Preliminary information communicates to the dealer to disconnectthe IPC from BCM before programming will force the...
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BCM to prompt the technician to enter the mileage during programming.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.
This informational bulletin provides information on key codes security rules and information on GM key code look up...
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application.
This informational bulletin provides information on key code security and information on GM key code look up...
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applications.
This informational bulletin provides information and rules for GM keycode look up applicationa dn the key code security...
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rules and regulations for Canada only.
This Preliminary Information communication provides information to the technician about vehicles that has a red LED and...
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DTC B2455 setting current in the Vehicle Communication Interface Module after performing Canada upgrade. Technician will need to gain access to the Vehicle Communication Interface Module. After gaining access to the Vehicle Communication Interface Module pull the tape back on the X2 connector then tape the bare wires individually to prevent them from shorting.
This informational bulletin provides information on communication with OnStar module after Canadian cellular upgrade.
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic...
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drain test for the OnStar module. When performing battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system.
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance,...
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it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection of the connector or component, prior to any component replacement. Always use the recommended terminal test tool during these tests.
This Preliminary Information communication provides information to the technician about vehicles may have a no power or no connect concern.
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Technician will find that the OnStar led is red and Diagnostic Trouble Code U1500 is set. Technician will need to replace the Vehicle Communication Interface Module if the Station Identification number falls in the ranges 14,000,000 - 16,000,000 or 22,000,000 - 23,200,000.
This Preliminary Information communication provides information to the technician about vehicles that during battery...
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parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the OnStar system. Technician should understand the power cycles of the various OnStar systems. All Generation 6, 7, 8, and 9 systems are powered up continuously for 48 hours from ignition off. After 120 hours from ignition off, these systems then completely power off. The Onstar modules draw: * IGN ON - 240 to 400 Milliamp. * IGN OFF - 3 to 20 Milliamp for 48 hours or 120 hours on Gen 9 and vehicle communication platforms. * IGN OFF - 0.2 to 0.8 Milliamp after 48 hours or 120 hours on Gen 9 and vehicle communication platforms.
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle...
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Communication Interface Modules (VCIM) (GMNA Only)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT ,WHEN TESTING ANY CIRCUIT FOR OPEN OR RESISTANCE,...
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IT IS IMPERATIVE THAT ALL RELATED TERMINAL PIN FIT AND TENSION BE CHECKED WHEN THE TEST STEPS REQUIRE DISCONNECTION OF THE CONNECTOR OR COMPONENT, PRIOR TO ANY COMPONENT REPLACEMENT. ALWAYS USE THE RECOMMENDED TERMINAL TEST TOOL DURING THESE TESTS.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON...
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MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC...
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DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT THE NORMAL POWER CONSUMPTION READING SHOULD BE FROM THE ONSTAR SYSTEM.
FLOOR PLAN CORROSION (RUST) PERFORATION IN BATTERY COMPARTMENT.
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*KB
POWER STEERING INOPERATIVE/STEERING WHEEL HARD TO TURN, PWR STR DISPLAYED ON DRIVER INFORMATION CENTER (DIC).
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AFTER JUMP STARTING THE VEHICLE. *KB (REPLACE FUSE AND INSTRUCT OWNER HOW TO JUMP START VEHICLE). UPDATED 2/17/10. *PE
BCM SERVICE PART NOT AVAILABLE FOR TSB 04-08-45-005C.
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*AK
INCORRECT MILEAGE DISPLAYED AFTER PROGRAMMING A NEW BCM.
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VARIOUS MODELS INCLUDING 2005 - 2006 PONTIAC PURSUIT (CANADA ONLY). *TT
ADDITIONAL POWER DISTRIBUTION INFORMATION FOR BODY CONTROL MODULE ELECTRICAL (BCM ELECT) FUSE IN THE INSTRUMENT PANEL FUSE BLOCK (IPFB).
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*TT
SERVICE MANUAL UPDATED - BODY CONTROL MODULE (BCM) CONNECTOR C3 AND C4 ILLUSTRATIONS.
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*MJ
SUNROOF INOPERATIVE AND/OR INSIDE REARVIEW MIRROR ELECTRICAL FUNCTIONS INOPERATIVE.
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*TT
SERVICE MANUAL UPDATE FOR HEADLAMP WIRING HARNESS REPLACEMENT.
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*TT
SPARK PLUG INSPECT/REPLACE - PRODUCT EMISSION RECALL.
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*TT
Pre-Delivery & Maintenance
36 bulletinsThis service bulletin provides information for dealers/technicians on Service Programming System (SPS) Error Codes...
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E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
Vehicle Recalls
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and...
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the warranty transaction submission procedures that support the Personal Property Damage process.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides policy information on warranty administration guidelines for multiple repairs with...
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independent causes (GM Canada Dealers Only).
This service bulletin provides service information on new torque specification and installation procedure for ACDelco...
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Spin-On Oil Filters.
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate...
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Vibration Analysis-Road testing procedure, when diagnosing vibration concerns.
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada...
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Only).
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This warranty administration bulletin provides information regarding customer concerns not duplicated and which labor...
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operations to claim when the concern cannot be duplicated. Also provides information on how to submit claims within the global warranty managment.
This warranty administration bulletin provide policy information on clarification of use-dealer empowerment labor...
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operations and customer enthusiasm.
This technical bulletin provides Warranty Administration - New Labor Codes information.
This informational bulletin provides a single point reference and strategy document to aid in reducing customer...
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comebacks, and the possibility of buyback situations by outlining specific guidelines, strategy and forms that will assist with this goal, by identifying, clarifying and documenting customer concerns accurately at each service visit.
This informational bulletin provides a list of newly released PI and Bulletins in regards to recent released vehicles so...
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that vehicles can be fixed right the first time in for service.
This informational bulletin provides information regarding the aftermarket device interference with onstar diagnostic...
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service.
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the...
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warranty transaction submission procedures that support the Personal Property Damage process.
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty bulletin clarifies the use of dealer empowerment to satisfy the customer.
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor...
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Operations and Customer Enthusiasm
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer...
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Empowerment Program and Goodwill Cases.
This warranty administration bulletin provide policy information for GM dealer empowerment program and goodwill...
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procedures.
LOW SPEED COAST GRINDING NOISE AND/OR HESITATION AT VEHICLE LAUNCH - TECHNICAL SERVICE BULLETIN.
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*TT TO INCLUDE 2005 SATURN VUE. *EH
Lighting
25 bulletinsThis informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or...
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Fog/Driving Lamp Damage.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement...
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Guidelines.
This Preliminary Information communication provides information to the technician about vehicles that show an error...
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message when a media disc is installed. Technician will need to check the Regular Production Option Code list to verify if the disc is compatible.
This informational bulletin explains condensation in exterior lights and replacment guidelines for warranty replacement.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This Preliminary Information communication provides information to the technician about vehicle's odometer appears...
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to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and...
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what should be considered warranty replacement and not
This informational bulletin provides information on exterior lamp condinsation and replacement guidelines
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be...
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inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. If a hand held GPS unit is not available, the only other option is to verify the miles traveled using a surveyor's wheel or a dynamometer.
This informational bulletin provides information to assist dealership personnel with the identification of vehicle...
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headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable.
This Preliminary Information communication provides information to the technician on the programming and activation of the OnStar system.
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For many 2008 and prior model year GM vehicles, the programming is performed using the Tech 2 and the activation is initiated by a Service Programming System. For the 2010 and UP model year vehicles, the OnStar set-up procedure and OnStar Activation request have been combined into a single programming event called OnStar Set-up and Activation in Service Programming System.
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park...
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at start up after cold soak and that this is considered a normal conditon and no repairs are necessary
BUICK\CADILLAC\CHEVROLET\GMC\HUMMER\OLDSMOBILE\PONTIAC\SAAB\SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SPECIAL COVERAGE ADJUSTMENT-ANALOG ONSTAR DEACTIVATION. FCC RULED IN 2002 WIRELESS CARRIERS WOULD NO LONGER RE REQUIRED TO SUPPORT ANALOG WIRELESS NETWORK STARTING IN 2008. *PE CSC LETTER WAS RECEIVED. UPDATED 12/1/08. *PE
INTERMITTENT SES LIGHT DUE TO DTC'S P060E, P2135, AND/OR P2138.
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*KB UPDATED 2/27/08. *NJ
INFORMATION ON TIRE RADIAL FORCE VARIATION (RFV).
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2008 AND PRIOR GM PASSENGER CARS AND LIGHT DUTY TRUCKS INCLUDING 2008 AND PRIOR HUMMER H2, H3 AND 2005-08 SAAB 9-7X AND 2000-05 SATURN L SERIES AND 2003-07 SATURN ION. *KB UPDATED 4/11/08. *NJ UPDATED 5/27/09. *PE
TRAILER, RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION.
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*KB UPDATED 08-15-07. *KB UPDATED 10/09/07. *NJ UPDATED 4/3/08. *NJ
UPDATE-2003-2004 ION SEDAN TURN SIGNAL LAMP/DRL SATURN LETTER TO OWNERS.
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*SC
TURN SIGNAL INDICATOR FLASHING FASTER THAN NORMAL AND CORRESPONDING FRONT TURN SIGNAL BULB INOPERATIVE.
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*EH UPDATED *EH
DAYTIME RUNNING LIGHTS (DRL) / TURN SIGNAL BULB.
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REPLACEMENT AND DRL JUMPER KIT INSTALLATION. LATEST PART AVAILABILITY AND SHORTAGE INFORMATION. STOCKING POLICY MESSAGE. *TT
GAP IS PRESENT BETWEEN THE FRONT FASCIA AND HEADLAMP ASSEMBLY.
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*JB
RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION.
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*TT
TRAILER, RECREATIONAL AND DISABLED VEHICLE TOWING INFORMATION.
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*TT *SC
ONE OR BOTH DAYTIME RUNNING LAMPS (DRL) ARE INOPERATIVE, DIAGNOSTIC TROUBLE CODE (DTC) B3948 AND/OR B3949 MAY BE SET.
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*TT ERRATIC FRONT TURN SIGNAL OPERATION WHEN USING A CELL PHONE CHARGER IN EITHER ACCESSORY POWER OUTLET. *TT
Infotainment
21 bulletinsXM Audio Traffic And Travel Link Availability And Operation.
Information On Requests To Add OnStar Bluetooth Option.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This preliminary bulletin provides procedures on how to reset or refresh the XM radio receiver is the customers states...
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that they only get a few channels.
This Preliminary Information communication provides information to the technician about vehicles that may not receiving all channels on the XM band.
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Technician will need to use a scan tool and verify current Digital Radio Receiver Status under Data Display. Technician will need to look at the second line labeled Digital Radio Receiver Status will display a number of 00 - 04. Technician will repair per the status code.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a ?500 phone number? The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States.
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While in the United States they are unable to receive Turn-by-Turn directions. Due to the existing cellular provider not having roaming agreements in areas outside of Canada to support transmitting of the packet data required for Turn-By-Turn feature to operate. The customer has 3 options while traveling through the United Sates. First if the vehicle is equipped with a navigation radio they can request a "Destination Download" to the vehicle. Second if the customer uses the OnStar RemoteLink app they can send the directions to the vehicle. The third option would be to have the vehicle loaded with a "500 phone number" The customer will no longer be able to use their Hands Free Calling minutes when the new 500 phone number is loaded. If a customer chooses to restore Hands Free Calling in the future a new phone number will be assigned to the vehicle; previous phone numbers are not available.
This Preliminary Information communication provides information to the technician about vehicles that may have an issue...
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when using Bluetooth voice recognition with an iPhone. Technician should work with the customer to insure the phone contacts to not have any Emojis loaded to any contact.
This Preliminary Information communication provides information to the technician about a customer?s request to install OnStar Bluetooth.
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Dealer should be advised at this time, there are no provisions to add this option to vehicles that were not built with it.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN.
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THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
COMPACT DISC (CD) WILL NOT EJECT/LOAD OR CD FUNCTION INOPERATIVE IN 6-DISC CD MP3 PLAYER/RADIO.
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*TT
XM RADIO WAS WORKING PRIOR TO JULY 26, 2004 AND IT IS INOPERATIVE NOW.
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*JB
POPPING/CRACKLING NOISE OR DISTORTED SOUND FROM SPEAKERS AT LOW VOLUME WHEN A COMPACT DISC (CD) IS PLAYED.
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*TT
SERVICE SUPPORT AND TECHNICAL ASSISTANCE FOR ONSTAR AND/OR XM RADIO.
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*MJ
XM DIGITAL RADIO RECEIVER ORDERING PROCESS.
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*MJ PARTS RESTRICTION ON ORDERING XM DIGITAL RADIO RECEIVER. 2002-2006 PASSENGER CARS AND TRUCKS (INCLUDING SATURN). *TT
SERVICE INFORMATION REGARDING INSTALLATION OF A SATURN RADIO WITH TAPE PLAYER INTO A 2004 OR 2005 MODEL YEAR SATURN VEHICLE.
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TO INCLUDE 2005 SATURN ION AND VUE. *TT
SERVICE INFORMATION REGARDING RADIO UPGRADE/DOWNGRADE PROCEDURES.*MR
POOR OR LOSS OF FM RADIO RECEPTION.
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*TT
CHANGES TO THE AM/FM STEREO AND AUDIO DISC PLAYER RADIO ON-BOARD DIAGNOSTIC MODES AND CD LOAD OPERATION.
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*TT
Transmission
17 bulletinsThis informational bulletin provides information for Automatic Transmission Oil Cooler Flow Test Essential Tool J-45096...
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TransFlow.
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test...
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essential tool J-45096 TransFlow.
CHEVROLET/PONTIAC/SATURN: BLOCKED SHIFT, GEAR HOP OUT 1ST, 3RD, 5TH GEAR OR DIFFICULTY SHIFTING.
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THE SHIFT LEVER ON THE MANUAL TRANSMISSIONS ROLL PIN CAN BACK OUT AND CONTACT THE SHIFT COVER DURING A SHIFT EVENT. THIS CAN CAUSE AN INCOMPLETE, BLOCKED SHIFT OR DIFFICULTY SHIFTING THE TRANSMISSION. *PE
SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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NEW SPECIAL REIMBURSEMENT POLICY FOR VEHICLES EQUIPPED WITH VARIABLE TRANSMISSION WITH INTELLIGENCE (VTI) TRANSMISSION-50 PERCENT OF TRANSMISSION REPAIR COST WILL BE PAID BY GM OR CUSTOMER MAY ELECT THE OPTION OF $5,000 CUSTOMER CREDIT INSTEAD OF REPAIR. CSC LETTER WAS RECEIVED. *PE
MG3, M86 TRANSAXLE GRINDING/WHINING NOISE IN 3RD OR 4TH GEAR, EXCESSIVE ENGAGEMENT OR DISENGAGEMENT EFFORT WHILE...
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SHIFTING INTO 3RD OR 4TH GEAR, WILL NOT SHIFT INTO EITHER 3RD OR 4TH GEAR. (REPLACE COMPLETE OUTPUT SHAFT ASSEMBLY). *KB
M86/M94 TRANSMISSION INFORMATION TO DISASSEMBLE THIRD FOURTH AND FIFTH GEAR.
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*AK
REMANUFACTURED VT25E TRANSMISSION QUALITY ISSUES.
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INOPERATIVE, NOISE, SLIP, LOW PRESSURE OR LEAK RELATED CONCERN. *TT
SHIFT CONTROL KNOB LOOSE OR DETACHED FROM SHIFT CONTROL LEVER.
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*TT
SHIFT CONTROL KNOB LOOSE OR DETACHED FROM SHIFT CONTROL LEVER.
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*TT
SERVICE MANUAL UPDATE FOR 2004 AND 2005 MU3 MANUAL TRANSMISSION BACKUP LAMP SWITCH INSTALLATION PROCEDURE.
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*TT
SERVICE MANUAL UPDATE FOR MANUAL SHIFT CONTROL ASSEMBLY REPLACEMENT AND SHIFT CONTROL CABLE REPLACEMENT.
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*EH
GRIND/RATTLE NOISE FROM TRANSAXLE IN PARK AND NEUTRAL AFTER AN EXTENDED COLD SOAK FOLLOWING CASE COVER REPLACEMENT OR...
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OTHER INTERNAL TRANSAXLE OVERHAUL. *TT
SPECIAL POLICY ADJUSTMENT - EXTENDED TRANSMISSION WARRANTY COVERAGE FOR THE VARIABLE TRANSMISSION WITH INTELLIGENCE (VTI) TRANSMISSION.
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*MR
1-2 AND/OR 2-3 UPSHIFT DELAY, HARSH TIP-IN DOWNSHIFT, ERRATIC ENGAGEMENT OF DOWN SLOPE MODE.
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*TT
ANAEROBIC SEALANT APPLICATION REQUIREMENTS FOR VT25E TRANSAXLE.
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SERVICE MANUAL UPDATE. *TT *MJ
OWNER MANUAL UPDATE REGARDING FILTER CHANGE TO THE AUTOMATIC AND VTI TRANSAXLES.
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*TT
SERVICE INFORMATION REGARDING TRANSAXLE POOR PERFORMANCE AFTER CASE COVER REPLACEMENT, DIAGNOSTIC TROUBLE CODE P1882 SET.
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*TT
Steering
15 bulletinsSpecial Coverage Adjustment ? Power Steering Assist
Electric Power Steering Assist
Electric Power Steering Assist
Electric Power Steering Assist
Special Coverage Adjustment ? Power Steering Assist
SATURN SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER.
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SPECIAL COVERAGE ADJUSTMENT-POWER STEERING ASSIST. SOME VEHICLES EQUIPPED WITH ELECTRIC POWER STEERING MAY EXPERIENCE A SUDDEN LOSS OF POWER STEERING ASSIST, WHICH COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE. IF THE POWER STEERING ASSIST IS LOST, A CHIME WILL BE HEARD AND THE MESSAGE CENTER WILL DISPLAY A PWR STR WARNING MESSAGE. *PE UPDATED 06/18/2012 *JS
DIAGNOSTIC TIPS FOR POWER STEERING INOPERATIVE/STEERING WHEEL HARD TO TURN, POWER STEERING MESSAGE DISPLAYED ON DIC,...
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DTC'S C0176, C0176, C0475, C0476, C0550, U2105, U2107 SET. *NJ UPDATED 2/17/10. *PE UPDATED 3/01/10. *PE
NORMAL OPERATING CHARACTERISTICS OF ELECTRIC POWER STEERING (EPS) SYSTEM DURING EXTENDED LOCK-TO-LOCK (MAXIMUM STEERING WHEEL ROTATION) USAGE.
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*TT UPDATED 3/30/11. *PE
EI05093 - CLUNK NOISE IN STEERING SYSTEM AT SLOW SPEEDS WHILE TURNING AND/OR DRIVING OVER BUMPS.
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*TT (REPLACE INTERMEDIATE SHAFT). UPDATED 10/05/07. *NJ UPDATED 11/02/07 *NJ
POWER STEERING INOPERATIVE/STEERING WHEEL HARD TO TURN, PWR STR MESSAGE DISPLAYED ON DRIVER INFORMATION CENTER (DIC) AFTER JUMP STARTING VEHICLE.
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*TT
GENERATION 5 ONSTAR STEERING WHEEL CONTROL FUNCTION.
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*TT
CREAKING/SQUEAKING NOISE FROM THE FRONT SUSPENSION WHEN TURNING THE STEERING WHEEL.
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*TT
SERVICE MANUAL UPDATE REGARDING TIGHTENING PROCEDURE AND SPECIFICATION FOR THE BALL JOINT-TO-STEERING KNUCKLE NUT.*MR
RATTLE NOISE FROM STEERING COLUMN.
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*MR
2003-2004 GENERATION 5 ONSTAR STEERING WHEEL CONTROL FUNCTION EXPLANATION.
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SIT BULLETIN 1416474. *TT
Software & Calibration
15 bulletinsThis informational bulletin provides a revision for 09-00-89-008 to add model years, update the Labor Operation...
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Information and Transaction Submissions Procedure and general content updates.
This informational bulletin provides a revision for 05-08-48-001B to add 2010-2014 model years and update Labor...
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Operation.
This informational bulletin provides a revision for 13-00-89-004A to include updated information.
This informational bulletin advises the technician to update the Onstar from an analog system to a digital system if the...
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customer wishes.
This technical service bulletin provides a revision for 07-08-49-020G to add the 2014 model year and update model list.
This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.
This technical bulletin provides a revision of 13-00-89-004 to update car issues information for reference...
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information/bulletin PI0746C.
This technical bulletin provides a revision of 10-00-89-017Z to include updated information.
This informational bulletin provides an update for 13-00-89-004C to include updated information.
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates.
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Technician will need to press the OnStar button and verify they have an active account and that the call connects with data and location.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT...
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A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBRATION CONCERNS.
LOW OIL PRESSURE - INSPECT OIL FILTER FOR DAMAGE.
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*KB UPDATED 10/18/07. *NJ
ON-BOARD DIAGNOSTIC (OBD) SYSTEM SOFTWARE UPDATE - IMPROVED PURGE FLOW DIAGNOSTICS.
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*TT
SERVICE MANUAL UPDATE REGARDING THE CRUISE CONTROL INOPERATIVE/MALFUNCTIONING DIAGNOSTIC TABLE.
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*TT
CLARIFICATION OF LABOR CODES USED FOR REPROGRAMMING VEHICLE CONTROLLERS.
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VARIOUS MODELS INCLUDING THE 2004 L-SERIES. *TT
Fuel System
13 bulletinsThis Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary information communicates theuse of Winter grade fuel during the warm months of 2020 and the potential...
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rivabilityissues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in driving and fuel use. Due to the surplus of winter grade fuel sitting in storage (pipelines/stations) the EPA is waiving the fuel vapor requirement. This will extend the use of winter fuel into the summer months. The drivability concernsshould not be single events but should be multiple occurrences associated with hot days.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks...
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using the evaporative emission cart smoke machine and ultrasonic leak detectortools.
This informational bulletin provides the technician with information on what E85 fuel may due to a non E85 vehicle.
This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil...
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additives.
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the...
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usage of E85 fuel in GM vehicles.
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for...
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the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
FUEL TANK IS SLOW TO FILL AND/OR DTC P0446 - INSPECT EVAP VENT PIPE.
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THE SES LAMP MAY BE ILLUMINATED DUE TO A P0466 DTC. *TT UPDATED 08-15-07. *KB
SULFUR ODOR FROM EXHAUST.
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*SC
Body & Paint
12 bulletinsThis service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and...
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Replacement Guidelines.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers.
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Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.
This informational bulletin provides information on the appearance of chromed aluminum wheels due to chemical staining,...
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pitting corrosion and/or spotted.
REAR DEFOGGER GRID INOPERATIVE OR INCOMPLETE DEFOGGING OF REAR GLASS.
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*TT
SUNROOF DRAIN HOSE RATTLE.
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*TT
ITCH/SQUEAK TYPE NOISE COMING FROM THE SUNROOF AREA.
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*TT
SERVICE MANUAL UPDATE - HOOD OPENING PROCEDURE FOR INOPERATIVE HOOD LATCH.
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*TT
AFTERMARKET WINDOW TINTING SCRATCHED OR TORN.
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*TT
WATER ENTERS PASSENGER COMPARTMENT, CREAKING NOISE FROM DOOR WHILE DRIVING AND/OR REAR DOOR HEADER SEAL PULLS AWAY FROM DOOR.
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*PH
WATER LEAKS INTO PASSENGER COMPARTMENT WITH VEHICLE IN INCLINE/UPHILL POSITION.
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*TT THIS BULLETIN REPLACED PREVIOUS VERSION DATED 08-01-03. *TT
Tires & Wheels
6 bulletinsThis service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all...
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repairs requiring balance and Road Force measurement.
This informational bulletin explains the wheel Road Force balancers and what they can do for customer concerns.
This warranty administration bulletin provide policy information new tire warranty program and global warranty...
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management submission information.
PREMATURE AND/OR IRREGULAR TIRE WEAR.
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*TT
ON WHEEL MOVEMENT IN SNOW OR SLIPPERY SURFACES.
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*EH
Brakes
6 bulletinsThis informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
This Preliminary Information communication provides information to the technician the steps needed to diagnose and...
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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a "Phone Unavailable" audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A "Ready" or "OnStar ready" audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ?push to talk? button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
This Preliminary Information communication provides information to the technician the steps needed to diagnose and...
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repair the vehicles that may have unwanted or phantom phone calls. Technician will need to determine what type of call the customer is having that is unwanted. The vehicle may receive an incoming call just like any other phone. Typically the customer will hear the phone ringing in the vehicle. This scenario also includes incoming Bluetooth calls. One type of unwanted call can be made if the key pad is faulty the OnStar system will try to make a blue button call for shorted voltage in the circuits. The OnStar module could have an internal fault and produce a ″Phone Unavailable″ audio message also it may have a Diagnostic Trouble Code U1500 or B1000. Refer to diagnostics for the Diagnostic Trouble Code making sure to follow any applicable Bulletins or Preliminary Information sheets. A “Ready” or “OnStar ready” audio message heard while driving. In some cases it has been found that the customer is inadvertently pressing the ″push to talk″ button on the steering wheel controls. On rare occasions, other issues in the steering column or Steering Wheel Control system may induce this concern.
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN THE STEPS NEEDED TO DIAGNOSE AND...
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REPAIR THE VEHICLES THAT MAY HAVE UNWANTED OR PHANTOM PHONE CALLS. TECHNICIAN WILL NEED TO DETERMINE WHAT TYPE OF CALL THE CUSTOMER IS HAVING THAT IS UNWANTED. THE VEHICLE MAY RECEIVE AN INCOMING CALL JUST LIKE ANY OTHER PHONE. TYPICALLY THE CUSTOMER WILL HEAR THE PHONE RINGING IN THE VEHICLE. THIS SCENARIO ALSO INCLUDES INCOMING BLUETOOTH CALLS. ONE TYPE OF UNWANTED CALL CAN BE MADE IF THE KEY PAD IS FAULTY THE ONSTAR SYSTEM WILL TRY TO MAKE A BLUE BUTTON CALL FOR SHORTED VOLTAGE IN THE CIRCUITS. THE ONSTAR MODULE COULD HAVE AN INTERNAL FAULT AND PRODUCE A PHONE UNAVAILABLE AUDIO MESSAGE ALSO IT MAY HAVE A DIAGNOSTIC TROUBLE CODE U1500 OR B1000. REFER TO DIAGNOSTICS FOR THE DIAGNOSTIC TROUBLE CODE MAKING SURE TO FOLLOW ANY APPLICABLE BULLETINS OR PRELIMINARY INFORMATION SHEETS. A GREADYH OR GONSTAR READYH AUDIO MESSAGE HEARD WHILE DRIVING. IN SOME CASES IT HAS BEEN FOUND THAT THE CUSTOMER IS INADVERTENTLY PRESSING THE PUSH TO TALK BUTTON ON THE STEERING WHEEL CONTROLS. ON RARE OCCASIONS, OTHER ISSUES IN THE STEERING COLUMN OR STEERING WHEEL CONTROL SYSTEM MAY INDUCE THIS CONCERN.
SATURN: LOW BRAKE FLUID WARNING AND/OR RED BRAKE LIGHT ON DUE TO POSSIBLE BRAKE FLUID RESERVOIR OR FLUID SWITCH BEING REPLACED.
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BRAKE AND BRAKE PEDAL OPERATION NOT AFFECTED. *PE UPDATED 2/8/12. *PE
CLUCK, THUMP OR RATTLE NOISE FROM FRONT SUSPENSION WHILE DRIVING OVER ROUGH ROAD CONDITIONS OR WHEN BRAKING (REPLACE...
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FRONT LOWER CONTROL ARM REAR BUSHING). *MJ UPDATED 10/5/07. *NJ UPDATED 5/20/11. *PE
Air Bags & Safety
2 bulletinsThis informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat...
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belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button sticking.
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE.
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BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. *RM UPDATED 4/3/12. *PE
HVAC & Climate
2 bulletinsTEMPERATURE/MODE CONTROL KNOBS MAY NOT ROTATE, AIR FLOW RESTRICTED, OR HVAC MODE DOOR GASKET OR TEMPERATURE DOOR GASKET FOAM COMES OFF.
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*TT
AIR CONDITIONING (A/C) CONDENSATION LEAKING ONTO THE VEHICLE FLOOR DURING TIMES OF A/C USAGE.
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*TT THIS BULLETIN REPLACES 03-01-38-020 DATED 11/01/2003. *TT
Suspension
1 bulletinSQUEAK, RATTLE, POP OR CLUNK NOISE FROM FRONT OF VEHICLE DURING SUSPENSION MOVEMENT.
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*MR *TT