2015 Ram Promaster TSBs
392 Technical Service Bulletins across 17 categories
Categories
Engine
94 bulletinsSTARTER - ENGINE
STARTER - ENGINE
STARTER - ENGINE
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
3.0L Diesel Emissions Warranty Extension XB0 Possible Malfunction Indicator Lamp (MIL) illumination after installation...
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of updated engine calibrations.
Water Quality When Mixed With Engine Coolant
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Window Regulator Motor Assembly Servicing
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: P0133 - O2 Sensor 1/1 Slow Response. P0153 - O2 Sensor 2/1 Slow Response. P0335 - Crankshaft Position Sensor Circuit. The following software improvements are also available:Improved vacuum sensor diagnosis for the Hydraulic Booster Compensation (HBC) feature in the Electronic Suspension Control (ESC) module. Software to enable vehicle max speed programming using wiTECH. The following software enhancements are also available to allow the brake lamp to illuminate when any of the following occur: Engine Vacuum Pump (EVP) runs for too long and shuts off. Any EVP pump faults. Any brake booster sensor faults.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTC has been set: **P0335 - Crankshaft Position Sensor Circuit.** The following software improvements are also available: Improved vacuum sensor diagnosis for the Hydraulic Booster Compensation (HBC) feature in the Electronic Suspension Control (ESC) module. Software to enable vehicle max speed programming using wiTECH. The following software improvements are also available to allow the brake lamp to illuminate when any of the following occur: Engine Vacuum Pump (EVP) runs for too long and shuts off. Any EVP pump faults. Any brake booster sensor faults.
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: P0133 - O2 Sensor 1/1 Slow Response. P0153 - O2 Sensor 2/1 Slow Response. P0335 - Crankshaft Position Sensor Circuit. The following software improvements are also available:Improved vacuum sensor diagnosis for the Hydraulic Booster Compensation (HBC) feature in the Electronic Suspension Control (ESC) module. Software to enable vehicle max speed programming using wiTECH. The following software enhancements are also available to allow the brake lamp to illuminate when any of the following occur: Engine Vacuum Pump (EVP) runs for too long and shuts off. Any EVP pump faults. Any brake booster sensor faults.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following DTCs have been set: P0133 - O2 Sensor 1/1 Slow Response. P0153 - O2 Sensor 2/1 Slow Response. P0335 - Crankshaft Position Sensor Circuit. The following software improvements are also available:Improved vacuum sensor diagnosis for the Hydraulic Booster Compensation (HBC) feature in the Electronic Suspension Control (ESC) module. Software to enable vehicle max speed programming using wiTECH. The following software enhancements are also available to allow the brake lamp to illuminate when any of the following occur: Engine Vacuum Pump (EVP) runs for too long and shuts off. Any EVP pump faults. Any brake booster sensor faults.
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four...
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piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
Cylinder Head Replacement This bulletin involves replacing the cylinder head.
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During a previous repair an incorrect cylinder head was installed.Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:The following DTCs may have resulted from a recent cylinder head replacement: P2459 - Diesel Particulate Filter Regeneration Frequency. P2458 - Diesel Particulate Filter Regeneration Duration. P2002 - Diesel Particulate Filter Efficiency Below Threshold. P2453 - Diesel Particulate Filter Differential Pressure Sensor Circuit Performance. P0299 - Turbocharger Underboost.
Window Regulator Motor Assembly Servicing
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Safety Recall VB2 Engine Cooling Fan Parts Ordering
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - Feb 28, 2019 VF. - Only use R8453637A$ or R8599680A$ for March 1, 2019 and later VF as they have the revised park system. - R8453637A$ and R8599680A$ are physically and functionally equivalent. Installing a R8453637A$ or R8599680A$ in a 2014 - Feb 28, 2019 VF will result in a core with the original park system being returned. Mopar can no longer convert 62TE core with the original park system to the March 1, 2019 and later version. Continued mis-usage will exacerbate the existing core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures toFCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content.
62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacyed Content.
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTC has been set: **P0335 - Crankshaft Position Sensor Circuit.** The following software improvements are also available: Improved vacuum sensor diagnosis for the Hydraulic Booster Compensation (HBC) feature in the Electronic Suspension Control (ESC) module. Software to enable vehicle max speed programming using wiTECH. The following software improvements are also available to allow the brake lamp to illuminate when any of the following occur: Engine Vacuum Pump (EVP) runs for too long and shuts off. Any EVP pump faults. Any brake booster sensor faults.
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA or 68501446AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, & Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA or 68501448AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content.
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? P0299 - Turbocharger Underboost ? P226C - Turbocharger Boost Control Slow Response ? P0181 - Fuel Temperature Sensor Circuit Low ? P2BA9 - NOx Exceedence - Insufficient Reductant Quality ? P0401 - EGR System Performance ? P00AF - Turbocharger Boost Control Module A Performance ? P203B - Reductant Level Sensor 1 Circuit Performance ? P203E - Reductant Level Sensor 1 Circuit Intermittent-Erratic ? P22FA - NOx Sensor Performance Slow Response High to Low Bank 1 Sensor 1 ? P2458 - Diesel Particulate Filter Regeneration Duration ? P2459 - Diesel Particulate Filter Regeneration Frequency ? P2463 - Diesel Particulate Filter - Soot Accumulation ? P0402 - Exhuast Gas Recirculation Flow Excessive Detected ? P04FB - Crankcase Ventilation Hose Connection Sensor Range/Performance ? P04E2 - Crankcase Ventilation Hose Connection Sensor Circuit Low ? P051B - Crankcase Pressure Sensor Circuit Range/Performance ? P051C - Crankcase Pressure Sensor Circuit Low ? P051D - Crankcase Pressure Sensor Circuit High ? P04DB - Crankcase Ventilation System Disconnected ? P04FC - Crankcase Ventilation System Performance ? P011B - Engine Coolant Temperature / Intake Air Temperature Correlation ? P04D9 - Closed Loop EGR Control At Limit Flow Too Low ? P04DA - Closed Loop EGR Control At Limit Flow Too High In addition to the DTCs listed above, this software also corrects a condition where incorrect glow plugs were being identified when glow plug DTCs were set for cylinders 2, 3, and 4.
Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? P0299 - Turbocharger Underboost ? P226C - Turbocharger Boost Control Slow Response ? P0181 - Fuel Temperature Sensor Circuit Low ? P2BA9 - NOx Exceedence - Insufficient Reductant Quality ? P0401 - EGR System Performance ? P00AF - Turbocharger Boost Control Module A Performance ? P203B - Reductant Level Sensor 1 Circuit Performance ? P203E - Reductant Level Sensor 1 Circuit Intermittent-Erratic ? P22FA - NOx Sensor Performance Slow Response High to Low Bank 1 Sensor 1 ? P2458 - Diesel Particulate Filter Regeneration Duration ? P2459 - Diesel Particulate Filter Regeneration Frequency ? P2463 - Diesel Particulate Filter - Soot Accumulation ? P0402 - Exhuast Gas Recirculation Flow Excessive Detected ? P04FB - Crankcase Ventilation Hose Connection Sensor Range/Performance ? P04E2 - Crankcase Ventilation Hose Connection Sensor Circuit Low ? P051B - Crankcase Pressure Sensor Circuit Range/Performance ? P051C - Crankcase Pressure Sensor Circuit Low ? P051D - Crankcase Pressure Sensor Circuit High ? P04DB - Crankcase Ventilation System Disconnected ? P04FC - Crankcase Ventilation System Performance ? P011B - Engine Coolant Temperature / Intake Air Temperature Correlation ? P04D9 - Closed Loop EGR Control At Limit Flow Too Low ? P04DA - Closed Loop EGR Control At Limit Flow Too High In addition to the DTCs listed above, this software also corrects a condition where incorrect glow plugs were being identified when glow plug DTCs were set for cylinders 2, 3, and 4.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. Only use the reman 62TE specified in StarParts for each model year - Only use R8210327A$ for 2014 - 2018 VF. - Only use R8453637A$ for 2019 VF. - Only use R8599680AA for 2020/1VF. Installing a R8453637A$ or R8599680A$ in a 2014-18 VF will result in a 2014-18 MY core being returned. Mopar can no longer convert 2014-18 VF 62TE core to the 2019-21 version. Continued mis-usage will result in a core shortage. Mopar may deny warranty claims where the incorrect version is used in 2014-18 VF. 3. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 5. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Customer Complaint May Include Engine Oil Leak Or Consumption
62TE 6-Speed Transmission Cracked Torque Converter (TC) Piston Repair Index, To Aid In Diagnosis And Repair
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacyed Content.
Customer complaint may include engine oil leak/consumption.
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...
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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content.
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content
Safety Recall VB2 Engine Cooling Fan Parts Ordering
Transmission,Trans Oil Pump,Torque Converter, Flexplate, Rear Seal, Engine NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE...
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EQUIPPED VEHICLES: IF THE TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE, AND MUST BE REPLACED, AND PROPERLY TORQUED TO 105 NM. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA, Fastener Service Kit PN 68329056AA. Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA For vehicle noise and flexplate found broken on vehicles> 50K miles. 1)Verify and Take pictures of the Trans/engine dowel pin holes, to see if the holes on transbell housing are oblong, send pictures to FCA Redacted Content. 2) Call FCA Redacted Content, if no oblongholes are found to arrange trans swap and fast track the trans back to QEC. If vehicle won?t move and has noise/leaking from transmission bell housing area, check transmission pump bushing. If pump bushing is scored or damaged, replace the pump assembly as opposed to transmission. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. When replacing the long block engine, the VVT Actuator's PN 05184101A* must also be replaced. Engineering is requesting additional information when the long block engine is replaced due to thrust washer failures. Contact FCA Redacted Content.
Remanufactured Transmission Assembly 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles: a) If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) must be replaced as they are one-time usage. b) Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA. c) Vehicles built on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. The engine to transmission dowel pins are critical to the longevity of several components. Verify the dowel pins are in the rear face of engine block before installing a replacement transmission. Mopar will add loose dowel pins with remanufactured 62TE. 3. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter. 4. There may be incorrect fluid measurement on the dipstick tool when checking 62TE fluid level after filling the ATF as per service library specification. Please change with new valve body pan P/N:68145886A$ as there may be incorrect valve body pan is used in Transmission.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
CABLE, Gearshift Control If you are replacing a transmission shift cable on a VF ProMaster vehicle built with a 3.6L...
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engine, for binding/kinked/seized or broken cable please take a picture of the shifter end of the cable, from the bottom of the cable mounting clip to the shifter end of the cable, also take a picture of the 4 digit code printed in white on the outer covering of the cable. Send pictures with VIN to Bob Henderson at bob.henderson@fcagroup.com.
Head-Cylinder
Head-Cylinder
Engine Oil- OW20
Engine Oil- OW20
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks.
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Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.
Before replacing this part for debris issue faults, please call the following people;~ Engineering is seeking...
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information regarding this part.~ Bob Smith ? Cell (248) 202-9458 - Robert.M.Smith@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? P0299 - Turbocharger Underboost ? P226C - Turbocharger Boost Control Slow Response ? P0181 - Fuel Temperature Sensor Circuit Low ? P2BA9 - NOx Exceedence - Insufficient Reductant Quality ? P0401 - EGR System Performance ? P00AF - Turbocharger Boost Control Module A Performance ? P203B - Reductant Level Sensor 1 Circuit Performance ? P203E - Reductant Level Sensor 1 Circuit Intermittent-Erratic ? P22FA - NOx Sensor Performance Slow Response High to Low Bank 1 Sensor 1 ? P2458 - Diesel Particulate Filter Regeneration Duration ? P2459 - Diesel Particulate Filter Regeneration Frequency ? P2463 - Diesel Particulate Filter - Soot Accumulation ? P0402 - Exhuast Gas Recirculation Flow Excessive Detected ? P04FB - Crankcase Ventilation Hose Connection Sensor Range/Performance ? P04E2 - Crankcase Ventilation Hose Connection Sensor Circuit Low ? P051B - Crankcase Pressure Sensor Circuit Range/Performance ? P051C - Crankcase Pressure Sensor Circuit Low ? P051D - Crankcase Pressure Sensor Circuit High ? P04DB - Crankcase Ventilation System Disconnected ? P04FC - Crankcase Ventilation System Performance ? P011B - Engine Coolant Temperature / Intake Air Temperature Correlation ? P04D9 - Closed Loop EGR Control At Limit Flow Too Low ? P04DA - Closed Loop EGR Control At Limit Flow Too High In addition to the DTCs listed above, this software also corrects a condition where incorrect glow plugs were being identified when glow plug DTCs were set for cylinders 2, 3, and 4.
Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having...
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stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Emissions Recall R02 VECI Label A non-applicable Vehicle Emission Control Information (VECI) label was inadvertently...
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installed on about 4,000 of the above vehicles. The VECI label on complete vehicles (also known as without cab chassis) with a 3.0L diesel engine incorrectly states that the vehicle does not have Onboard Diagnostics (OBD). The VECI labels on incomplete vehicles (also known as cab chassis) equipped with either a 3.6L gasoline engine or a 3.0L diesel engine indicate an incorrect maximum curb weight. A new VECI label must be installed over the vehicle?s original VECI label.
Inspection and Return: Motor - Window Regulator,Frt.
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&Rear Door
2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s...
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Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.
HVAC Blower and Wheel HVAC blower motor is inoperative.
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Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently).
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Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288
Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp.
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Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.
Compressor HVAC compressor is inoperative.
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Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is...
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intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review...
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information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com
Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130.
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Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.
Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015.
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If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390...
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or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com
Glow Plug Missing O-ring This bulletin involves the replacement of the glow plugs because of a missing internal O-ring.
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The customer may describe a Malfunction Indicator Lamp (MIL) illumination and/or a blinking glow plug lamp in the Instrument Cluster. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? P06B9 - Cylinder 1 Glow Plug Circuit Performance ? P06BA - Cylinder 2 Glow Plug Circuit Performance ? P06BB - Cylinder 3 Glow Plug Circuit Performance ? P06BC - Cylinder 4 Glow Plug Circuit Performance ? P064C - Glow Plug Control Module 1 ? P0671 - Cylinder 1 Glow Plug Circuit Open ? P0672 - Cylinder 2 Glow Plug Circuit Open ? P0673 - Cylinder 3 Glow Plug Circuit Open ? P0674 - Cylinder 4 Glow Plug Circuit Open ? P066A - Cylinder 1 Glow Plug Circuit Low ? P066C - Cylinder 2 Glow Plug Circuit Low ? P066E - Cylinder 3 Glow Plug Circuit Low ? P067A - Cylinder 4 Glow Plug Circuit Low ? P052F - Glow Plug Control Module 1 System Voltage ? P263E - Glow Plug Control Module 1 Over Temperature
Emission Recall R41 (STOP SALE) ? Tailpipe Emission Non-Compliance Fiat Chrysler Automobiles (FCA US LLC) has...
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determined that some 2014 and 2015 RAM ProMaster Chassis Cab and Cutaway models with a 3.0L (sales code EXG) Diesel Engine built between August 15, 2013 and July 15, 2015 (MDH 081510 through 071512) are non-compliant with U.S. Environmental Protection Agency (EPA) and California Air Resources Board (CARB) emission requirements. FCA US LLC is currently evaluating the situation and the various options to resolution. Until then, these vehicles are prohibited from entering commerce. Dealers will be notified by way of established communication methods as to the direction that will be taken. Important: All involved in-stock vehicles are under a ?STOP SALE ORDER? and cannot be sold. Civil penalties could be imposed for delivering a non-compliant vehicle. We ask that you please take the time to ensure that your personnel are aware of this communication and are prepared to execute a customer friendly process to address inquiries on involved vehicles.
Flash: 3.0L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control Module (ECM)...
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with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) Illumination. Upon further investigation a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) stored in the ECM memory. ? P00AF-00 - Turbocharger Boost Control Module A Performance. ? P226C-00 - Turbocharger Boost Control Slow Response. ? P2458-00 - Diesel Particulate Filter Regeneration Duration. ? P2459-00 - Diesel Particulate Filter Regeneration Frequency. ? P2463-00 - Diesel Particulate Filter - Soot Accumulation. ? P22FA-00 - NOx Sensor Performance Slow Response High to Low Bank 1 Sensor 1. ? P203B-00 - Reductant Level Sensor 1 Circuit Performance. ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. ? P0401-00 - EGR System Performance. ? P0402-00 - Exhaust Gas Recirculation Flow Excessive Detected. ? P04FB-00 - Crankcase Ventilation Hose Connection Sensor Range/Performance. ? P04E2-00 - Crankcase Ventilation Hose Connection Sensor Circuit Low. ? P051B-00 - Crankcase Pressure Sensor Circuit Range/Performance. ? P051C-00 - Crankcase Pressure Sensor Circuit Low. ? P051D-00 - Crankcase Pressure Sensor Circuit High. ? P04DB-00 - Crankcase Ventilation System Disconnected. ? P04FC-00 - Crankcase Ventilation System Performance. ? P011B-00 - Engine Coolant Temperature / Intake Air Temperature Correlation. ? P04D9-00 - Closed Loop EGR Control At Limit Flow Too Low. ? P250A-00 - Low Oil Pressure Active ? P04DA-00 - Closed Loop EGR Control At Limit Flow Too High. In addition, this system enhancement will improve the detection capability for "Insufficient Diesel Exhaust Fluid (DEF) Quality" as well as corrects a condition where incorrect Glow Plugs were being identified when Glow Plug DTCs were set for cylinders 2, 3, and 4.
P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have...
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stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
Flash: Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control Module...
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(PCM) with the latest Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following DTC has been set: **P0335 - Crankshaft Position Sensor Circuit.** The following software improvements are also available: Improved vacuum sensor diagnosis for the Hydraulic Booster Compensation (HBC) feature in the Electronic Suspension Control (ESC) module. Software to enable vehicle max speed programming using wiTECH. The following software improvements are also available to allow the brake lamp to illuminate when any of the following occur: Engine Vacuum Pump (EVP) runs for too long and shuts off. Any EVP pump faults. Any brake booster sensor faults.
Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership.
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Suspect stock of part number: 04627694AAmust be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before17 April, 2017.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please...
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contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster...
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or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.
"FLASH: POWERTRAIN DIAGNOSTIC AND SYSTEM IMPROVEMENTS THIS BULLETIN INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL...
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MODULE (PCM) WITH THE LATEST AVAILABLE SOFTWARE. CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION. UPON FURTHER INVESTIGATION THE TECHNICIAN MAY FIND THAT THE FOLLOWING DIAGNOSTIC TROUBLE CODE (DTC) HAS BEEN SET: P0335 - CRANKSHAFT POSITION SENSOR CIRCUIT. THE FOLLOWING PCM SOFTWARE IMPROVEMENTS ARE ALSO AVAILABLE: IMPROVED VACUUM SENSOR DIAGNOSIS FOR THE HYDRAULIC BOOSTER COMPENSATION (HBC) FEATURE IN THE ELECTRONIC SUSPENSION CONTROL (ESC) MODULE. SOFTWARE TO ENABLE VEHICLE MAX SPEED PROGRAMMING USING WITECH."
"PENTASTAR OIL FILTER ADAPTER BEFORE REPLACING THIS PART, PLEASE CALL ANY ONE OF THE FOLLOWING PEOPLE.
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ENGINEERING IS SEEKING INFORMATION REGARDING THIS PART.~ DYE MUST BE USED TO DETERMINE WHERE THE LEAK IS COMING FROM BEFORE REPLACING. ALSO PLEASE CHECK THE RECENTLY UPDATED SERVICE BULLETIN NUMBER 09-008-15. ~ FIRST: NICK MORAND CELL (248) 410-5078 - NICK.MORAND@FCAGROUP.COM SECOND: BOB JACKSON CELL (248) 944-0466 - BOB.JACKSON@FCAGROUP.COM THIRD: JOE LOVELL CELL (734 309-6467 - JOE.LOVELL@FCAGROUP.COM IF A RESPONSE IS NOT RECEIVED WITHIN 15 MINS, THEN PROCEED WITH THE NECESSARY REPAIR."
Electrical
67 bulletinsHigh Voltage Air Conditioning Refrigerant Dye
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
Malfunction Indicator Lamp (MIL) Illuminated.
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Diagnostic Trouble Codes (DTCs) P22A1 NOx Sensor Circuit High, Bank 1 Sensor 2, and P20EE NOx Catalyst Efficiency Below Threshold, Setting.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Flash: Body Control Module (BCM) Updates This bulletin involves reprogramming the BCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: ? U0019-01-CAN B BUS - General Electrical Failure (2015 MY Only). In addition, the following software enhancements are available: ? Keyfob does not unlock or lock doors (2017 MY Only). ? Reduces response delay of the horn button (2017 MY Only). ? ?Bulb out? MIL when a 3 watt parking lamp is installed (2017 MY Only). ? Update to allow the programming of one additional key without reprogramming all other keys. ? Fog light telltale stays illuminated when the high-beams are turned on (2015 MY Only). ? Allow for the vehicle to be locked with the key in the ignition (2015 MY Only). Additional updates for up-fitters to correct the following conditions when using LED bulbs for the turn signals and enabling the ?Bulb Out Diagnostics?: ? External lamp failure icon being illuminated (2015 MY Only). ? Turn signal indicators flash at double the normal speed (2015 MY Only). ? Bulb out message displayed in the Electronic Vehicle Information Center (EVIC) (2015 MY Only)
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC...
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control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination with one or more of the following Diagnostic Trouble Codes (DTCs) or the symptom/conditions listed below: ? U1710-86 - Implausible Data Received From HVAC. ? U1710-87 - ACM (Automatic Climate Module) On B CAN - Missing Message. ? The HVAC control for the air conditioning/heating outlet control, fan speed or other controls maybe inoperative after a Body Control Module (BCM) had been replaced. ? The rear defrost/heated mirror LED indicator on the HVAC controller does not illuminate when the button is depressed (2014 MY only).
Flash: Body Control Module (BCM) Diagnostic and System Improvements This bulletin involves reprogramming the BCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:U0019-01-CAN B BUS - General Electrical Failure(2015 MY Only). In addition, the following software enhancements are available:Update to allow the programming of one additional key without reprogramming all other keys. Fog light telltale stays illuminated when the high-beams are turned on(2015 MY Only). Allow for the vehicle to be locked with the key in the ignition(2015 MY Only). Additional updates for upfitters to correct the following conditions when using LED bulbs for the turn signals and enabling the ?Bulb Out Diagnostics?:External lamp failure icon being illuminated(2015 MY Only). Turn signal indicators flash at double the normal speed(2015 MY Only). Bulb out message displayed in the Electronic Vehicle Information Center (EVIC)(2015 MY Only).
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
Cooling fan module VIN Required when placing Order
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
Cooling fan module VIN Required when placing Order
Key Cannot Be Removed From Ignition, Or No Start concerns
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Key Cannot Be Removed From Ignition, Or No Start concerns
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
This bulletin involves updating the Body Control Module (BCM) software.
Flash: BCM Update To Correct Various Symptoms This bulletin involves updating the Body Control Module (BCM) software.
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Body Control Module (BCM) software updates are available to address the following conditions or erroneous Diagnostic Trouble Codes (DTCs): ? U0019-01-CAN B BUS - General Electrical Failure. ? Fog light telltale stays illuminated when the high-beams are turned on. ? Allow for vehicle to be locked with the key in the ignition. Additional update for upfitters to correct the following conditions when using LED bulbs for the turn signals and enabling the ?Bulb Out Diagnostics?. ? External lamp failure icon being illuminated. ? Turn signal indicators flash at double the normal speed. ? The bulb out message will be displayed on the Electronic Vehicle Information Center (EVIC).
Keyless Entry Transponder Will Not Cycle Door Locks And/Or Bulb Out Indication When Hazard Lights Are Activated This...
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bulletin involves reprogramming of the Body Control Module (BCM) with the latest available software. On vehicles upfitted with LED tail lamps, the customer and/or technician may notice one or more of the following: ? An erroneous bulb out indication message in the Electronic Vehicle Information Center (EVIC). ? Turn signal indicator flashes at double of the normal speed when the hazard warning flasher is activated. ? The Frequency Operated Button Integrated Key (FOBIK) will not cycle the door locks.
Flash: BCM Update To Correct Various Symptoms This bulletin involves updating the Body Control Module (BCM) software.
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Body Control Module (BCM) software updates are available to address the following conditions or erroneous Diagnostic Trouble Codes (DTCs): ? U0019-01-CAN B BUS - General Electrical Failure. ? Fog light telltale stays illuminated when the high-beams are turned on. ? Allow for vehicle to be locked with the key in the ignition. Additional update for upfitters to correct the following conditions when using LED bulbs for the turn signals and enabling the ?Bulb Out Diagnostics?. ? External lamp failure icon being illuminated. ? Turn signal indicators flash at double the normal speed. ? The bulb out message will be displayed on the Electronic Vehicle Information Center (EVIC).
Keyless Entry Transponder Will Not Cycle Door Locks And/Or Bulb Out Indication When Hazard Lights Are Activated This...
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bulletin involves reprogramming of the Body Control Module (BCM) with the latest available software. On vehicles upfitted with LED tail lamps, the customer and/or technician may notice one or more of the following: ? An erroneous bulb out indication message in the Electronic Vehicle Information Center (EVIC). ? Turn signal indicator flashes at double of the normal speed when the hazard warning flasher is activated. ? The Frequency Operated Button Integrated Key (FOBIK) will not cycle the door locks.
Key Cannot Be Removed From Ignition
This bulletin involves updating the Body Control Module (BCM) software.
Install Intake Air Temperature Sensor Jumper Harness.
Cooling fan module VIN Required when placing Order
Key Cannot Be Removed From Ignition
Cooling fan module VIN Required when placing Order ~
(Revision A) No Start No Crank ? Starter Will Not Engage And There Are No Related Codes Or Concerns
Cooling fan module VIN Required when placing Order
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Flash: Heating, Ventilation and Air Conditioning (HVAC) Module Updates This bulletin involves reprogramming the HVAC...
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control module with the latest available software. The customer may experience a Malfunction Indicator Lamp (MIL) illumination with one or more of the following Diagnostic Trouble Codes (DTCs) or the symptom/conditions listed below:U1710-86 - Implausible Data Received From HVAC. U1710-87 - ACM (Automatic Climate Module) On B CAN - Missing Message. The HVAC control for the air conditioning/heating outlet control, fan speed or other controls maybe inoperative after a Body Control Module (BCM) had been replaced. The rear defrost/heated mirror LED indicator on the HVAC controller does not illuminate when the button is depressed(2014 MY only).
Sensor-nitrous oxlde
Module-Parking Assist
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code.
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Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Flash: BCM Update To Correct Various Symptoms This bulletin involves updating the Body Control Module (BCM) software.
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Body Control Module (BCM) software updates are available to address the following conditions or erroneous Diagnostic Trouble Codes (DTCs): ? U0019-01-CAN B BUS - General Electrical Failure. ? Fog light telltale stays illuminated when the high-beams are turned on. ? Allow for vehicle to be locked with the key in the ignition. Additional update for upfitters to correct the following conditions when using LED bulbs for the turn signals and enabling the ?Bulb Out Diagnostics?. ? External lamp failure icon being illuminated. ? Turn signal indicators flash at double the normal speed. ? The bulb out message will be displayed on the Electronic Vehicle Information Center (EVIC).
Keyless Entry Transponder Will Not Cycle Door Locks And/Or Bulb Out Indication When Hazard Lights Are Activated This...
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bulletin involves reprogramming of the Body Control Module (BCM) with the latest available software. On vehicles upfitted with LED tail lamps, the customer and/or technician may notice one or more of the following: ? An erroneous bulb out indication message in the Electronic Vehicle Information Center (EVIC). ? Turn signal indicator flashes at double of the normal speed when the hazard warning flasher is activated. ? The Frequency Operated Button Integrated Key (FOBIK) will not cycle the door locks.
Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been...
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identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message ...
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You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You...
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are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com
Flash: 3.6L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. The following PCM software improvements are available. ? Software to improve vacuum sensor diagnosis for the Hydraulic Booster Compensation (HBC) feature in the Electronic Suspension Control (ESC) module. ? Software to enable vehicle max speed programming using WiTECH.
Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault.
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The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please ...
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contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery.
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Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or...
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have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and...
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contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
Tire Pressure Monitor Jumper Harness This bulletin involves installing a Tire Pressure Monitor (TPM) jumper harness.
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The customer may describe a TPM warning light turn on due missing information or localization failure.Replacement of the TPM jumper harnessFig.1will be necessary. Refer toStep1.Tire Pressure Monitor Jumper Harness
2015 AM PROMASTER: CUSTOMERS MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP ILLUMINATION.
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PROCEDURE FOR REPROGRAMMING POWERTRAIN CONTROL MODULE WITH LATEST SOFTWARE AVAILABLE *CN
RAM PROMASTER: REPROGRAMMING OF BODY CONTROL MODULE WITH NEWEST SOFTWARE AVAILABLE DUE TO DOOR LOCKS NOT BEING CYCLED...
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WITH FREQUENCY OPERATED BUTTON INTEGRATED KEY, ERRONEOUS BULB OUT INDICATING MESSAGE IN ELECTRONIC VEHICLE INFORMATION CENTER *CN
BULLETIN ON POWERTRAIN CONTROL MODULE REPROGRAMMING OF THE LATEST SOFTWARE AVAILABLE *CN
CHRYSLER 2015 RAM PROMASTER: THIS BULLETING INVOLVES THE REPROGRAMMNG OF THE POWER CONTROL MODULE UPDATE LATEST SOFTWARE.
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*LJ
Other
66 bulletinsU90 Parts Ordering
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
FLOOR FRONT CARPET As of August 16, 2023, the front carpet is no longer standard, claims for shortages and errors will...
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be denied.
Outer Half Shaft Boot Replacement
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft.
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Please review TSB 03-002-22 for information on the Boot Repair Kit.
Pentastar Oil Filter Adapter
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
No Start, DTC U0426-31 Minikrypt Error, Key Stuck
Cover Kit Please note that if you are attempting to get the cover kit and it is not available the gasket is available...
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as a separate part number in the kit which is 04753095AB.
Blind Spot Or Park Assist Warnings, False Activation
Outer Half Shaft Boot Replacement
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft.
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Please review TSB 03-002-22 for information on the Boot Repair Kit.
Outer Half Shaft Boot Replacement
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft.
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Please review TSB 03-002-22 for information on the Boot Repair Kit.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Outer Half Shaft Boot Replacement
SHAFT, Axle Half (Right/Left) There is a Boot Repair Kit available for this half shaft.
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Please review TSB 03-002-22 for information on the Boot Repair Kit.
3.0L Powertrain diagnostic and system enhancement.
No Start, DTC U0426-31 Minikrypt Error, Key Stuck
(Revision B): P2BA9 - NOX Exceedence - Insufficient Reductant Quality
(Revision A) P2BA9 - NOX Exceedance - Insufficient Reductant Quality
Blind Spot Or Park Assist Warnings, False Activation
Disinfectant Solution Recommended for COVID-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Actuator-Multiaitr
Mat Kit- Floor Front
Power Transfer Unit
POWER DISTRIBUTION CENTER - INTELLIGENT POWER
FASCIA - REAR
Part Description: DEF Tank Issue Description: Before replacing this part, please call Keith Kerby on his Cell phone...
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(248) 420- 5540~ For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
Before replacing this part, please call Keith Kerby on his Cell phone (248) 420-5540 ~ For Mexican Dealers please call...
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Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having...
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MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Message You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
Molding Sill-Rear
Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756.
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If no response is received within 15 minutes, then proceed with required repair.
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable.
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Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat...
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covers and seat cover repairs.
DEF Tank Before replacing this part, please call Indra Djutrisno at cell (248) 892-3473 or Ricardo Lozada at Cell phone +52 1 55 1370 3187.
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For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.
Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership.
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Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Shop Certification Program Guidelines
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership.
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Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance.
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This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
DEF Tank Before replacing this part, please call Tom Sharp at phone (248) 944 5318 or Ricardo Lozada at Cell phone +52 1 55 1370 3187.
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For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
DODGE PROMASTER COOLANT HOSE ROUTING.
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THIS REPAIR INSTRUCTION PROVIDES DIRECTION IN RE-ROUTING HOSES TO AVOID BELT CONTACT. PROVIDES LIST OF PARTS REQUIRED FOR RADIATOR HOSE REPLACEMENT. AFFECTS 1 BUS, VIN [XXX].
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Body & Paint
47 bulletinsCheck Strap Webbing Kit on Driver?s Side Front Door The repair eliminates the over swing when opening the driver?s side door.
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This bulletin involves installing a webbing kit on the front left driver?s door for the door check strap.
D-Pillar Upper LT,D-Pillar Upper RT,Plug Retractor C-Pillar Plasti Beginning 2023 Model Year the D-Pillar Trims are no...
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longer included in the original vehicle build. Warranty claims for shortage and error will be subject to change back.
Wind Or Whistle Noise From Windshield
Outside Power Folding Mirror Shakes Vibrates Or Is Loose
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
VF FRT and Cargo door latches and external handles.
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External handle non functional due to latch cable link is comming off the handle. Latch Binding/external handle binding. Before replacing dealer should call Carlos Dominguez at (248) 494 1534 Cell phone number. Only applies for NAFTA market claims.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Outside Mirror Turn Signal is Inoperative This bulletin involves replacing both outside mirror turn signal housings and bulbs.
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Customer may experience "external lighting failure" indicator light along with accelerated blinking during turn signal operation. The inner turn signal amber lens may be distorted from excessive heat. Upon further investigation the technicianmay find one or more of the following Diagnostic Trouble Codes (DTCs):B1008-18 - Right Turn Lamp - Under Current. B1007-18 - Left Turn Lamp - Under Current.
This bulletin involves aligning the sliding door switch contact on either sliding door.
Wind Or Whistle Noise From Windshield
Outside Power Folding Mirror Shakes Vibrates Or Is Loose
Wind Or Whistle Noise From Windshield
Outside Power Folding Mirror Shakes Vibrates Or Is Loose
CHECK, Front Door When servicing the Check strap or hinge please follow TSB 23-019-22 to protect against additional...
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component failure.
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side.
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The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap area
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Right Sliding Door Will Not Open From Exterior This bulletin involves replacing the right sliding door exterior handle and rerouting door cable.
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The customer may describe that the right sliding door may not open using the exterior handle.
Right Sliding Door Will Not Open From Exterior This bulletin involves replacing the right sliding door exterior handle and rerouting door cable.
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The customer may describe that the right sliding door may not open using the exterior handle.
This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
Check Strap Webbing Kit on Driver?s Side Front Door This bulletin involves installing a webbing kit on the front left...
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driver?s door for the door check strap. The repair eliminates the over swing when opening the driver?s side door.
Wind Or Whistle Noise From Windshield
Outside Power Folding Mirror Shakes Vibrates Or Is Loose
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side.
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The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap area
VF FRT and Cargo door latches and external handles.
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External handle non functional due to latch cable link is coming off the handle. Latch Binding/external handle binding. Before replacing dealer should call Carlos Dominguez at (248) 494 1534 Cell phone number. Only applies for NAFTA market claims.
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side.
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The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap areaFig.1.Check Strap Area Cracking
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side.
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The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap areaFig.1.Check Strap Area Cracking
Split/Crack of Metal Body Side Door Check Strap This bulletin involves retrofitting the door check strap mounting on the body side.
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The customer may notice a metal split or crack on the body side on either the driver or passenger side of the door check strap areaFig.1.Check Strap Area Cracking
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
Latch- Front Door
Run-Front Door Glass
Panel Assembly-Door Trim
ASH RECEIVER - INSTRUMENT PANEL
Right Sliding Door Will Not Open From Exterior This bulletin involves replacing the right sliding door exterior handle and rerouting door cable.
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The customer may describe that the right sliding door may not open using the exterior handle.
Windshield Wiper Blade/Element Maintenance
Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been...
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identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as...
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either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com
Roof Clearance Lamp Has Moisture Inside This bulletin involves inspecting the cab roof clearance lamps for moisture inside the lamp.
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The customer may describe moisture inside the front cab roof clearance lamp.
Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING...
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LT:04805839AD
Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors.
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To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have...
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stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
DAPAP Requirements - Addition of Exterior Mirrors (Rev.
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A)
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership.
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Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part...
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numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or...
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have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
Fuel System
28 bulletinsUpdated Diagnostic Trouble Code (DTC) P2BA9 ? Insufficient Reductant Quality, ?Service Diesel Exhaust Fluid (DEF)...
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System? Message Reset Procedure.
Emissions Recall ZC0 - 3.0L Diesel Emissions
Emissions Recall V97 - 3.0L Diesel Emissions
FCA Caribbean Warranty Bulletin ID-23-19, (XB0) Emission Control System Components - Select 2014-2016 RAM Promaster (VF)
Warranty Bulletin D-23-16, (XB0) Emission Control System Components - Select 2014-2016 RAM Promaster (VF)
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Customer Satisfaction Notification T12 VECI Label The Vehicle Emission Control Information (VECI) label on about...
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120,000 of the above vehicles may be missing emission control information. The VECI label is often used during in-use Inspection and Maintenance (I/M) testing to verify proper emissions related components. Incorrect VECI label information could result in denial of vehicle registration for the vehicle in the state of California. A new VECI label must be installed.
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission...
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Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill...
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guidelines.
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Tube- Fuel Filler
Tube- Fuel Filler
TAILPIPE - EXHAUST
Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as...
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either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as...
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either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Inspection and Return: 68261532AA: Evaporator - Air Conditioning
Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell...
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(248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC),...
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please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped.
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A customer may experience one or more of the following conditions: Radio display screen will lock up and reset intermittently. Incorrect routing directions to fuel stations when using Travel Link. Unable to turn on heated seats; icon is greyed out. Navigation screen goes blank. Navigation system freezes/locks up. Vehicles with Mopar special edition radio will update radio?s splash screen. Navigation icon shows the vehicle going backward when it?s moving forward.
68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having...
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stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill...
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guidelines.
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership.
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Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Fuel Tank Before replacing this part, please call Tom Sharp at phone (248) 944 5318 or Ricardo Lozada at Cell phone +52 1 55 1370 3187.
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For Mexican Dealers please call Ricardo Lozada at phone +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.~
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission...
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Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.
Transmission
25 bulletinsTRANSMISSION KIT With Torque Converter 62TE Transmission Mounting Kit, for replacing the existing transmission assembly...
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for Part numbers R8210327A$, the mounting kit must be used and bolts and bracket must be replaced. The mounting kit is to be included within the reman transmission kit package P/Ns R8210327A$. Mounting kit p/n to be used : P/N 68501446AA
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER (VF) 3.6L/62TE EQUIPPED VEHICLES: IF THE...
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TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS (Part Number 06511385A$) ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts (8) 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only (shot peened)
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
Transmission And Transmission Bracket Service
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Steering Gear To avoid warranty charge back, due care must be taken when packaging and returning the Steering Gear as...
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so it doesn?t incur damage in shipment. The Inner Tie Rod Boots must also be returned intact on the Gear. ~
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the...
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transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the...
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transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.
PLATE, TORQUE CONVERTER DRIVE For 3.6L with 62TE NOTE: FOR ALL PROMASTER VF 3.6L/62TE EQUIPPED VEHICLES: IF THE...
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TRANSMISSION BRACKET TO THE TRANSMISSION CASE FASTENERS ARE REMOVED DURING SERVICING, THE FASTENERS Part Number 06511385A$ ARE ONE TIME USEAGE & MUST BE REPLACED & PROPERLY TORQUED TO 105NM Replace the eight bolts 8 06503465 drive plate to crank shaft and the four TC bolts 06504383 as they have sealants Vehicle miles < 30K: Mandatory replacement of transmission and driveplate Vehicle miles > 30K: Replace driveplate only shot peened
Transmission And Transmission Bracket Service
Left Transmission Mount Bracket Fasteners This bulletin is to emphasize the importance of replacing and torquing the...
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one time use bolts that fasten the left transmission mount bracket to the transmission.
URGENT REMINDER: ProMaster Transmission Bracket Service (Performance Institute News)
Transmission ? With Torque Converter
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the...
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transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.
Part Description: Flex Plate Issue Description: If the part you are replacing is cracked; FCA would like to have the...
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transmission replaced with the flexplate. Please call Jian Zhu on his cell (248) 379-1132.
Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969.
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If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please...
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check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
Transmission, Oil Pump, Torque Convertor, and Flexplate This applies to VF Models only: For 62TE transmission only.
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If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (part number 06511385A$) are one time usage. New fasteners need to be ordered. Do not reuse the existing fasteners. Follow tightening sequence and torque to 105Nm (77 ft. lbs) as shown in TechConnect service information.
Steering Gear To avoid warranty charge back, due care must be taken when packaging and returning the Steering Gear as...
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so it doesn't incur damage in shipment. The Inner Tie Rod Boots must also be returned intact on the Gear. ~
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
A/C Compressor This applies to 2015 and 2016 UF and PF.
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Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
2015 JEEP CHEROKEE; CHRYSLER 200; JEEP RENEGADE; RAM PROMASTER CITY; 2016 FIAT 500X: ERRATIC TRANSMISSION SHIFT QUALITY...
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MAY BE INDICATED *CN
RAM PROMASTER CITY: BULLETIN ON TRANSMISSION SHIFT AND DRIVABILITY ENHANCEMENTS.
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REPROGRAMMING TRANSMISSION CONTROL MODULE WITH LATEST SOFTWARE *CN
RAM: MALFUNCTION INDICATOR LAMP (MIL) IS ILLUMINATING DUE TO SEVERAL DIAGNOSIC TROUBLE CODES (DTCS) AND PROCEDURE...
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PROVIDED FOR REPROGRAMMING TRANSMISSION CONTROL MODULE WITH THE NEWEST SOFTWARE *CN
Brakes
16 bulletinsPAD KIT - FRONT DISC BRAKE
PAD KIT - FRONT DISC BRAKE
PAD KIT - FRONT DISC BRAKE
This bulletin involves replacing the front brake pads and related hardware.
This bulletin involves replacing the front brake pads and related hardware.
PadKit- Front Disc Brake
PadKit- Front Disc Brake
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake pads and related hardware.
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The customer may describe a front brake squeak/squeal noise when applying the brakes.
Title Inspection and Return: Hydro-Booster, - Power Brake.
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Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake pads and related hardware.
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The customer may describe a front brake squeak/squeal noise when applying the brakes.
Inspection and Return:Brake Rotor-52121050AA
Inspection and Return: Brake Rotor - PN 04779884AC
Inspection and Return: Brake Rotor - PN 68188899AA
Inspection and Return: Brake Rotor - PN 04779712AA
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat.
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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Pre-Delivery & Maintenance
10 bulletinsVerify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
Verify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
Repair Eligibility For Ram Promaster Recalls BusinessLink Dealers Only
Warranty Operations Newsletter ? Volume 5, Issue 5
Warranty Operations Newsletter Volume 5, Issue 4
Bin- Storage
Warranty Operations Newsletter Volume 1, Issue 6
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on.
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A test-drive snap shot may help you isolate the source of the issue.
Tires & Wheels
10 bulletinsSqueak Noise From Spare Tire Winch This bulletin involves inspecting the tire winch for proper operation and applying lube.
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The customer may experience one or both of the following conditions: ? Squeak noise in the rear of the vehicle. ? Unable to lower or raise the spare tire.
Squeak Noise From Spare Tire Winch This bulletin involves inspecting the tire winch for proper operation and applying lube.
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The customer may experience one or both of the following conditions: ? Squeak noise in the rear of the vehicle. ? Unable to lower or raise the spare tire.
Squeak Noise From Spare Tire Winch This bulletin involves inspecting the tire winch for proper operation and applying lube.
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The customer may experience one or both of the following conditions: ? Squeak noise in the rear of the vehicle. ? Unable to lower or raise the spare tire.
Customer Satisfaction Notification S17 Spare Tire Carrier Owner Information The owner?s manual/user?s guide and tool...
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kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate detail in the use of the spare tire carrier. An owner?s manual addendum card must be inserted into the owner?s manual and a tip card must be placed in the tool kit.
Molding-Wheel Plane
Return: Molding Kit - Wheel Lip Opening
Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the...
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spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.
Customer Satisfaction Notification S17 Spare Tire Carrier Owner Information The owner?s manual/user?s guide and tool...
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kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate detail in the use of the spare tire carrier. An owner?s manual addendum card must be inserted into the owner?s manual and a tip card must be placed in the tool kit.
Customer Satisfaction Notification S17 Spare Tire Carrier Owner Information The owner?s manual/user?s guide and tool...
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kit tip card on about 55,900 of the above vehicles have spare tire change process instructions which may lack adequate detail in the use of the spare tire carrier. An owner?s manual addendum card must be inserted into the owner?s manual and a tip card must be placed in the tool kit.
OWNERS MANUAL AND USER'S GUIDE HAVE SPARE TIRE CHANGE PROCESS INSTRUCTIONS WHICH MAY LACK ADEQUATE DETAIL IN THE USE OF...
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THE SPARE TIRE CARRIER.
Lighting
9 bulletinsMalfunction Indicator Lamp (MIL) Illumination.
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Diagnostic Trouble Codes (DTCs) U37B8-No Description Available, And P20EE-SCR NOx Catalyst Efficiency Below Threshold, Set.
Trailer tow package not installed on vehicle
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Premature Low Beam Headlamp Bulb Failure This bulletin involves replacing both low beam headlamp bulbs.
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Customers may experience premature low beam headlamp bulb failure(s).
Premature Low Beam Headlamp Bulb Failure This bulletin involves replacing both low beam headlamp bulbs.
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Customers may experience premature low beam headlamp bulb failure(s).
Trailer tow package not installed on vehicle
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
TAILLIGHT.
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
Air Bags & Safety
6 bulletinsRestraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874.
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If no response in 15 minutes, proceed with ordering the part
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet fortechnician use.
HVAC & Climate
5 bulletinsACTUATOR - A/C AND HEATER
ACTUATOR - A/C AND HEATER
Outlet- Air conditioning & heater
68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership.
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Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
Actuator- A/C Heater Before replacing this actuator call Matt Sasina at cell (248) 464-4982.
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If no response in 15 minutes, continue with repair.
Steering
4 bulletinsLow Pressure Power Steering Line Servicing For Leak Concerns.
Hands On Steering Wheel Message In EVIC
Damper-Steering
Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified...
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as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Software & Calibration
2 bulletinsVehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
Essential Flash Management
Hybrid & EV
1 bulletinWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
Suspension
1 bulletinCHECK, Front Door When servicing the Check strap or hinge an updated pin bushing - 68445193A$ and push nut - 68445606A$...
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need to be installed.
Infotainment
1 bulletinRA2 Radio Software Enhancements This bulletin involves updating the radio's software.
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The customer may experience one or more of the following: ? Radio display screen blank. ? Navigation may be inoperative. ? Radio may be inoperative.