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2022 Ram 5500 TSBs

397 Technical Service Bulletins across 16 categories

Infotainment

90 bulletins
11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11029704

Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19...

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or B1570-93

11025512

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11021581

Door speaker Inoperative or No Sound

11015307

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

11014538

Uconnect Box Require Service Message

11014529

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.

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Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

11014337

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

11011710

Trailer Tow Pages App Gauges Not Showing Data After Radio Update

11004995

Satellite Radio Displays Satellite Hardware Error Message

10248958

Radio Over The Air Update to T25.48 Software Version Customers may experience one or more of the following: ? Unable to exit FamCam.

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? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rear view camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlay inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

10248947

Radio Over The Air Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable.

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? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

10248903

Radio Navigation Displays Message ?No Maps Available?

10248599

Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the...

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following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

10248579

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

10248560

Radio Shutting Off Due to Hot Display

10247955

Uconnect Box Require Service Message

10247475

Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customers may experience one or more of...

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the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin supersedes Technical Service Bulletin (TSB) 08-212-23, date of issue September 01, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

10247447

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

10247435

Humming Noise Through Speakers While Vehicle Is Off

10244438

Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the...

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following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

10244418

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

10244399

Radio Shutting Off Due to Hot Display

10243293

Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more...

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of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.6, S26.15 and T25.43 to T25.48. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

10243276

Radio Firmware Over The Air (FOTA) Update to T25.48 Software Version The customer may experience one or more of the...

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following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

10243157

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

10243136

Radio Resets Intermittently After A Screech Or Buzz Sound

10242823

Radio R160.00.21 USB Software Update

10242737

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

10241140

Radio Over The Air Update to T25.48 Software Version ? Unable to exit FamCam.

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? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.

10241077

Radio Over The Air Update to T25.50 Software Version

10239972

Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time.

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This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.

10236906

UPD UFD UBD UED UBC UEC Radio Enhancements None available at this time.

10236857

Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96

10236856

Intermittent Blank Radio Screen

10234428

Uconnect Box Require Service Message

10234426

Radio Home Screen Not Loading

10230538

Radio Over The Air Software Version Updated to S26.17

10229748

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

10229480

Radio intermittently mutes

10229170

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.

10229154

UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.

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The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.

10229095

Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...

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Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)

10229082

Radio Display Shows Mirror Image Displayed Under Time In Screen Off State

10229025

Navigation Crashes, Freezes, Or displays ?Loading? Message

10229017

Uconnect Box Requires Service Message

10227994

Wireless Android Auto Or Apple CarPlay Intermittent Operation From Interference

10227755

Radio VIN Lock This bulletin involves performing a VIN Lock procedure.

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Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.

10226007

Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set

10226006

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

10226003

Trailer Surround View Camera Icon Greyed Out on The Radio Display

10225980

Harman R1H Uconnect 5 Radio Software Flash Error Codes

10225977

Radio Sirius XM Mutes After Ending Phone Call

10225425

Radio Over The Air Software Version Updates

10225343

Radio intermittently mutes

10225288

Radio Over The Air Software Version Updates

10225206

Radio intermittently mutes

10223208

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.

10223192

UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.

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The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.

10223133

Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...

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Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)

10223120

Radio Display Shows Mirror Image Displayed Under Time In Screen Off State

10223064

Navigation Crashes, Freezes, Or displays ?Loading? Message

10223056

Uconnect Box Requires Service Message

10222936

Uconnect Box Requires Service Message

10222934

Sirius XM Screen Frozen At Start Up

10222913

Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse

10222900

Cargo Camera Blue Screen Or AUX Camera Incorrect Operation

10221503

UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.

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The software will be updated to 141.01.12.00. Customers may experience one or more of the following:Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.

10221482

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S23.13 to S24.13The national launch for the FOTA is expected to begin June 11, 2022. Customers may experience one or more of the following: No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes.The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update:Apple CarPlay and Android Auto improvements. Voice Recognition improvements. Uconnect Phone improvements.

10221476

UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.

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The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.

10221412

SXM Loss of Meta Data and Audio Intermittently

10221401

Radio Screen Changes Modes Without Input

10220826

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.

10220810

UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.

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The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.

10220751

Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...

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Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)

10220738

Radio Display Shows Mirror Image Displayed Under Time In Screen Off State

10220681

Navigation Crashes, Freezes, Or displays ?Loading? Message

10220673

Uconnect Box Requires Service Message

10219967

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10214577

Uconnect Box Error Message On Radio Screen And DTC code B22A9-96 Set

10214566

Blank Radio Display Screen

10212430

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.

10212414

UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.

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The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.

10212354

Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...

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Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)

10212341

Radio Display Shows Mirror Image Displayed Under Time In Screen Off State

10212284

Navigation Crashes, Freezes, Or displays ?Loading? Message

10212276

Uconnect Box Requires Service Message

10204410

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21B.5 to S21C.6 (DT and HD), and S21C.8 (WS). The national launch for the FOTA will begin November 24, 2021 for DT and HD and December 10, 2021 For WS 2021. Customers may experience one or more of the following:Apple Carplay concerns. Multiple Human Machine Interface (HMI) issues. Weather App will not open. Temperature Control soft button difficult to press and get a response. Voice Recognition audio muted. Radio Freezes. Android Auto widget screen smaller than normal. Navigation says ?You have reached your destination? before you are at the location when using Android Auto.

10204390

Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.

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The software will be updated from S21.8 or S21B.5 to S21C.6. Customers may experience one or more of the following:Valet mode inoperable(DT TRX only). Right and left trailer camera view is inoperable, soft buttons do not work, and "More Cams" button down does not show on Trailer 360 mode. Unable to program Trailer Tire Pressure Monitor (TTPM) warning. In addition the following enhancement are included:CarPlay enhancements.

Electrical

84 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026669

Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11025718

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 Customers may experience the following: No connectivity.

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This bulletin involves flashing the TBM to the latest software level in the case that the FOTA did not function.

11024311

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.

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Sensor(s) Not Reading And Or Showing Dashes.

11019585

"Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may...

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experience one or more of the following: - Error display of ""Uconnect Box Requires Service/Wifi Unavailable"" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of ""Uconnect Box Requires Service"" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]."

11018649

Module, Urea Pump/Level: HD 6.7L (ETL/ETN/ETM) with Mil On P21C4-00 (Reductant Line Heater Relay Control Circuit High /...

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U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.

11016060

"6 CONTROL UNIT, Diesel Exhaust Customer complaints with malfunction light illuminated on 2019 thru 2024 MY DJ / D2 / DD...

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/ DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC."

11015599

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 (Diesel Exhaust Fluid) Reductant...

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Line Heater Control Circuit High, and U11C1 Reductant Control Module Received Implausible Data From ECM/PCM, Set

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012032

Push to Start Button Has a Delay Switching Ignition Positions, DTCs (Diagnostic Trouble Codes), B1A7D-2A Start Button -...

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Stuck, U103C-00 KIN/IGNM Communication

11010636

"Flash: Diesel Exhaust Fluid (DEF) Dosing Control Unit (DCU) Update Customers must experience a Malfunction Indicator...

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Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software."

11008746

"Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software"

11008196

"Diesel Exhaust Fluid (DEF) Fluid Freezing Warranty Extension XR1 Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank. This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software."

11008149

Warranty Bulletin D-24-16 (XR1) Urea Delivery Module Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)

11008071

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message...

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Displayed on Cluster

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11005700

"Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: Navigation signal drops out.

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Maps not loading on the Instrument Panel Cluster (IPC) display. Cannot change satellite stations, display shows one station on screen but is playing another. Battery drain. A Black screen after clicking accept at start up (Rearview camera functions normally). Radio resets (Rearview camera functions normally). Wireless connectivity disconnecting. CarPlay icon does not appear in device manager. Audio disruptions. SXMT inoperative. Audio mute. Passenger screen blank. Passenger screen apps missing. Missing profiles icon. IPC displays incorrect audio source. Radio is slow to respond. Trailer tire pressure configurations deleted. Steering wheel controls skipping SXMT channels. Recent calls not displayed. Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: Icon size/layout improvements. Carplay/Android Auto improvements. Uconnect Phone improvements. FOTA improvements. Passenger screen camera app improvements. Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46."

11005365

MODULE KIT - UREA PUMP/LEVEL UNIT

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

11002531

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248609

Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version.

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Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247953

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10247950

FM/AM/SXM Presets Lost After Ignition Cycle

10247947

Radio Loss Of Communication To Body Control Module (BCM) Diagnostic trouble Code (DTC) U0140-00

10244448

Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version.

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Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10243261

Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.

10243212

Emission Recall Y43 - Particulate Matter Sensor (Date on document incorrectly states "July 2023")

10242833

Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ?...

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Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading. (Rearview Camera not affected). ? Radio Reboot. (Rearview Camera not affected). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 17, 2023.

10242792

Flash: Global Telematics Box Module (TBM) Update to 5.39.1 The customer may experience the one or more of the...

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following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Uconnect Mobile App trunk status showing as closed when trunk is open. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). The TBM software will be updated from 5.25 to 5.39.1.

10242777

Emissions Recall Y43 Particulate Matter Sensor

10239979

Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the...

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following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.13 to 5.25 to 5.39.1 (DS) and 5.25 to 5.39.1 (DJ, DD, D2, DP, DF). NOTE: The (DS) TBM software update will be a two-step update. NOTE: The national launch for the FOTA is expected to begin June 16, 2023.

10239929

Radio S26.17 USB Software Update The customer may describe one or more of the following: ? Blank screen (Rear view...

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camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is

10236942

Radio S26.17 USB Software Update The customer may describe one or more of the following: ? **Blank screen (Rear view...

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camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off.** ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is covering other buttons. ? Weather images are oversized. ? SXM 360L / Internet stations not available. **The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements.** This bulletin involves inspecting the software level and updating the software to S26.17.

10236903

Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ?...

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Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen when Home Screen Loading. (rear view camera operation not affected). ? Radio Reboot. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 18, 2023.

10236873

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10236871

Ambient Temperature Sensor Servicing.

10234422

FM/AM/SXM Presets Lost After Ignition Cycle

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10234419

Radio Loss Of Communication To Body Control Module (BCM) Diagnostic trouble Code (DTC) U0140-00

10230412

SENSOR Intrusion Module

10230405

Telematic box module 2

10230347

Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following:Black radio screen with audio at start up (backup camera functions normally).

10230320

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P04E3 ? Crankcase Ventilation Hose Connection Sensor Circuit High, Set.

10230318

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

10229750

Water In Fuel (WIF) Light/Message Illumination.

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Diagnostic Trouble Code (DTC) P238D ? Water In Fuel Sensor B Circuit High, Set.

10229736

Popup Message ?Service Notification - Battery? On The Radio Display After Turning The Vehicle On

10229512

Ambient Temperature Sensor Servicing.

10229491

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10229078

Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to...

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Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High

10229059

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10229041

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10228043

TPMS Does Not Read Tire Pressure For The Rear Tires This bulletin involves adding a sales code and performing a restore vehicle configuration.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thefollowing Diagnostic Trouble Code (DTC) has been set: C15CE-31 - Tire Pressure Sensor 7-No Signal. Customers may also comment on the following: Instrument Panel Cluster (IPC) warning is illuminated for the tire pressure sensors.

10227746

Telematics Box Module (TBM) Firmware Over The Air Software 5.25.0 Version Updates This bulletin provides information...

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regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current level 5.13.0 update to 5.25.0, estimated launch date of 10/24/22. Customers may experience the following: All data App and remote operations feature are missing.

10227719

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message...

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Displayed on Cluster

10225992

Ambient Temperature Sensor Servicing.

10225976

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, ?Tire Pressure Module (TPM) System Unavailable? Message...

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Displayed on Cluster

10225369

Ambient Temperature Sensor Servicing.

10225350

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10225232

Ambient Temperature Sensor Servicing.

10225213

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10223811

Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following:Black radio screen with audio at start up (backup camera functions normally).

10223784

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P04E3 ? Crankcase Ventilation Hose Connection Sensor Circuit High, Set.

10223782

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Code (DTC) P0471 ? Exhaust Pressure Sensor 1 Performance, Set.

10223116

Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to...

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Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High

10223097

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10223079

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10222981

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated for (DT and HD trucks) from S21C.6 to S21D.5 and for (WS) from S21B.5 to S21D.5.The national launch for the FOTA is expected to begin December 22, 2021. Customers may experience one or more of the following:Hissing, water sprinkler or salt shaker noise(WS only). Apple Carplay concerns. Black screen. Loud buzzing noise followed by radio reboot. Unable to switch between media sources while playing SXM. Radio shows screen off when comfort popup appears. Phone won't reconnect when connection is lost. Delete device in settings menu doesn't work. App pages have black background. Radio does not fall asleep with ignition off. Radio unresponsive. CarPlay will not connect.

10222941

Radio Does Not Work In Ignition Accessory Mode

10222935

Battery Of Uconnect Box Is Temporarily Low Popup Message

10222923

SXM Presets Lost After Ignition Cycle

10222885

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10221505

Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following:Black radio screen with audio at start up (backup camera functions normally).

10220734

Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to...

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Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High

10220715

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10220697

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10214527

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10212337

Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to...

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Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High

Engine

61 bulletins
11025040

1. General Parts Update The recommended air filter for 2019 Model Year (MY) and newer 6.7L Cummins equipped vehicles has been updated.

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New Part: 68645327AA (Non-Oiled Air Filter) Replaces: 53034051AA (Oiled Air Filter) - This part is superseded and should no longer be installed. The air filter for all other applications remains unchanged: Continue to use 68517554AA for: All 2018 MY and older 6.7L Cummins equipped vehicles. All 2019 MY and newer vehicles with non-6.7L engines. 2. Special Service Procedure for DTC P0299 Application: 2019-2024 MY HD Trucks with 6.7L Diesel (ETM/ETN) Condition: If DTC P0299 is active and the vehicle is equipped with the previous oiled air filter (PN# 53034051AA). Procedure: Replace the oiled air filter (53034051AA) with the new non-oiled filter (68645327AA). Service Catalog reflects these updated usages.

11024559

Cummins Valvetrain Noise Diagnostics Customers may comment on one or more of the following: Ticking noise.

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Clicking noise. Engine noise.

11024321

On Cummins diesel applications that are for 2019 and newer the bpro part 1BP00507AB can on occasions create a check engine light.

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In these situations, it is recommended to use the appropriate Mopar air filter (57008652AA). The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.

11022182

Light Random Tick Noise From The Engine

11021844

When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL...

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please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.

11020858

MODULE - ENGINE CONTROLLER

11018855

Light Random Tick Noise From The Engine.

11017081

"ADJUSTER Seat DJ D2 DP 1st Row Power Seat Fore/Aft Adjuster Inspection TSB is also released for this concern.

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SYMPTOM/CONDITION: Fore-aft function does NOT work when actuating the seat switch. DIAGNOSIS: 1) Put seat in position for inspection. 2) Disconnect seat wire harness motor connector from the fore-aft motor on the seat adjuster, wait 10 seconds, and reconnect. 3) Verify function of the fore/aft adjuster. Step 1. Open 2nd row door and function rear seat cushions up to stowed position. Step 2. Adjust the driver front seat to the full up position. Use switches on the side shield to move power seat fully up. Step 3. Remove the 4 bolts that hold the seat to the truck floor and discard. The bolts have lock patch that is not reusable. Step 4. Lay the seat down so its laying on its back so the underside of the seat is easily accessible. Step 5. Remove the fore/aft wire harness motor connector from the fore/aft motor (back right of the seat adjuster). Push on the tab to remove the motor wire harness connector from the motor. Leave disconnected for 10 seconds. Step 6. Reconnect the fore/aft wire harness motor connector to the fore/aft motor. Push / Pull / Push the connector with fingers to ensure the wire harness connector is fully seated to the fore/aft motor connector. Step 7. Before assembling the seat back to the truck floor, cycle the seat to check that the motor is working properly by pressing the fore/aft switch. If fore/aft motor does not function, please refer to Replacement Procedure below. Step 8. If the seat is working properly, carefully reassemble the seat back to the truck floor using the four new bolts. Use a torque wrench to verify 47 Nm. Step 9. *Note: Checking the passenger seat will be the same procedure as the driver seat. REPLACEMENT PROCEDURE  Only for seats rejected after inspection. Replace Power Seat Adjuster per MOPAR service part replacement instructions. MOPAR Part Numbers: 68455847AA, 68455848AA, 68455849AA"

11012036

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ECU Application Software Code 1 Missing...

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Or Corrupted

11009597

MODULE - ENGINE CONTROLLER

11008745

"Diesel Exhaust Fluid (DEF) Fluid Freezing Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...

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the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software This bulletin involves replacing the urea delivery module and possibly updating the Dosing Control Unit (DCU) software"

11002802

"Diesel Exhaust Fluid (DEF) Fluid Freezing **Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC):** P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. Customers may also experience one or more of the following: Repeated freeze/thaw cycles of the urea tank to cause solid DEF crystals to form and settle on the focus tube, blocking the level sensor signal. Rapid temperature swings from below freezing to above freezing causing an incomplete thaw of the DEF tank. When the vehicle is powered on, the diagnostic is enabled due to thawed DEF at the tank bottom surface, but the fluid in the center is still partially frozen. Not following the proper DEF fill procedure and overfilling the tank.** This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software."

11002753

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

11002316

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

10248008

Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? **Power Take Off...

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(PTO) disable to high engine oil temperature (DD and DP Cab Chassis only)**. ? Customer may complain of slow PTO idle ramp up. ? Message will appear ?Hot Oil? and exit high idle or PTO mode, when in high idle or PTO mode and running between 10-30 minutes (no load). ? High frequency exhaust noise at idle after cold start. This bulletin involves reprogramming the PCM with the latest available software.

10247463

FCA Caribbean Warranty Bulletin ID-22-10 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 -...

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2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)

10247462

Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500...

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Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)

10239957

Water Quality When Mixed With Engine Coolant

10236935

Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - Reductant Level Sensor 1 Circuit Intermittent-Erratic. This bulletin involves replacing the urea delivery module and grade vent valve and updating the Dosing Control Unit (DCU) software.

10234481

Flash: Powertrain Control Module (PCM) Updates Customer or technician may experience the following: ? **Power Take Off...

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(PTO) disable to high engine oil temperature (DD and DP Cab Chassis only)**. ? Customer may complain of slow PTO idle ramp up. ? Message will appear ?Hot Oil? and exit high idle or PTO mode, when in high idle or PTO mode and running between 10-30 minutes (no load). ? High frequency exhaust noise at idle after cold start. This bulletin involves reprogramming the PCM with the latest available software.

10234442

Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 and 2023 Ram 2500...

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Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. B)

10230411

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

10230331

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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Powertrain Control Module (PCM) with the latest available software.PCM software related to this Technical Service Bulletin (TSB) is included within the Y43 Recall. If not already completed, please perform the Y43 recall if the vehicle is on the recall VIN list. For all other vehicles perform the Repair Procedure below. Customers may experience the following: Idle Instability. The following improvements are also included in this update:wiTECH routine improvement, fuel system run-up test. wiTECH routine improvement, aftertreatment system performance test. Power Take Off (PTO) system improvements.

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10230085

Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.

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G)

10229759

Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

10229710

Gasket, Cylinder Head Cover For US dealers, and 21-22 model year vehicles only.

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If replacing the cylinder head cover/fuel injector harness gasket due to an oil leak, please also replace the following components: 1. 68445548A$ - Cover, Cylinder Head (includes gasket); 2. 05179087A$ - Housing, Rocker Arm; 3. 68005453A$ - Bolt and Grommet, Cylinder Head Cover to Cylinder Head (qty 6); 4. 05114418A$ - Gasket, Rocker Arm Housing; Engineering requires these parts for analysis to determine root cause of the leak. Once the repairs are complete, please contact FCA Redacted Content to set up a Fast Track for the return of the parts.

10229517

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev.

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J)

10229515

Warranty Bulletin D-22-07 Parts Order Restriction Program - Engine Control Module (ECM) - Select 2022 and 2023 Ram 2500...

Read full bulletin

Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. A)

10229492

Engine Control Module (ECM) Flash Failure, Diagnostic Trouble Code (DTC) U1601 ? ECU Application Software Code 1 Missing...

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Or Corrupted

10229438

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...

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to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

10229094

Warranty Bulletin D-22-07 Part Order Restriction Program - Engine Control Module (ECM) - Select 2022 Ram 2500 Pickup...

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(DJ), 2022 Ram 3500 Pickup (D2), 2022 3500 Cab Chassis (DD) and 2022 4500/5500 Ram Cab Chassis (DP)

10229093

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.

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I)

10229062

Vehicle Has Code B154F-00 Loss Crankshaft Pulse Signal

10229032

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10227993

Audible Drone Noise After Initial Start Up Or During Idle

10227761

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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The customer may experience one or more of the following: Customer may complain of slow PTO idle ramp up. Message will appear "Hot Oil" and exit high idle or PTO mode, when in high idle or PTO mode and running between 10-30 minutes (no load). High frequency exhaust noise at idle after cold start.

10226015

Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off

10226010

Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off

10225373

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev.

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J)

10225371

Warranty Bulletin D-22-07 Parts Order Restriction Program - Engine Control Module (ECM) - Select 2022 and 2023 Ram 2500...

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Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. A) (document published on 8/5/22 with incorrect date on communication of 8/4/22)

10225301

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...

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to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

10225236

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2023 HD Ram ? All Models (Rev.

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J)

10225234

Warranty Bulletin D-22-07 Parts Order Restriction Program - Engine Control Module (ECM) - Select 2022 and 2023 Ram 2500...

Read full bulletin

Pickup (DJ), 2022 and 2023 Ram 3500 Pickup (D2), 2022 and 2023 Ram 3500 Cab Chassis (DD) and 2022 and 2023 4500/5500 Ram Cab Chassis (DP) (Rev. A) (document published on 8/5/22 with incorrect date on communication of 8/4/22)

10225164

Seal, Crankshaft Oil, Rear,Retainer, Crankshaft Oil Seal US dealers only: If you are replacing the rear main seal due...

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to an oil leak, do NOT remove the seal from the retainer. Replace the seal and retainer (pn# 05086755A$) as a complete unit. Engineering needs to obtain the seals and retainers back for analysis without them having been disassembled. Once repairs are complete, please contact FCA Redacted Content to return the parts.

10223795

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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Powertrain Control Module (PCM) with the latest available software.PCM software related to this Technical Service Bulletin (TSB) is included within the Y43 Recall. If not already completed, please perform the Y43 recall if the vehicle is on the recall VIN list. For all other vehicles perform the Repair Procedure below. Customers may experience the following: Idle Instability. The following improvements are also included in this update:wiTECH routine improvement, fuel system run-up test. wiTECH routine improvement, aftertreatment system performance test. Power Take Off (PTO) system improvements.

10223132

Warranty Bulletin D-22-07 Part Order Restriction Program - Engine Control Module (ECM) - Select 2022 Ram 2500 Pickup...

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(DJ), 2022 Ram 3500 Pickup (D2), 2022 3500 Cab Chassis (DD) and 2022 4500/5500 Ram Cab Chassis (DP)

10223131

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.

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I)

10223100

Vehicle Has Code B154F-00 Loss Crankshaft Pulse Signal

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221496

Amplifier (AMP) Drone Noise This bulletin involves replacing the amplifier.

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Customers may experience the following: Audible drone after initial start up or during idle.

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220750

Warranty Bulletin D-22-07 Part Order Restriction Program - Engine Control Module (ECM) - Select 2022 Ram 2500 Pickup...

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(DJ), 2022 Ram 3500 Pickup (D2), 2022 3500 Cab Chassis (DD) and 2022 4500/5500 Ram Cab Chassis (DP)

10220749

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.

Read full bulletin

I)

10220718

Vehicle Has Code B154F-00 Loss Crankshaft Pulse Signal

10214636

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module (ECM) /...

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Powertrain Control Module (PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0506-00-Idle Control System RPM - Lower Than Expected. P0088 - Fuel Rail Pressure Too High - Bank 1. P0607-00 - ECU Internal Performance. P20E8-00 - Reductant Pressure Too Low. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P1C54-00 - SCR NOx Catalyst Missing. P242F-00 - Diesel Particulate Filter Restriction - Ash Accumulation(68RFE Only). P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1(68RFE Only). P1451-00 - Diesel Particulate Filter System Performance(68RFE Only). P0299-00 - Turbocharger Underboost. P2706-00 - MS Solenoid Circuit (68RFE Only). P1D73-00 - AGS Performance. P061B - Internal Control Module Torque Calculation Performance. P064B-00 - PTO Control Module. The customer may also notice the following:PTO Customers: Allows E-Stop to work in any gear. PTO customers that use remote start: Prevents PTO cancellation in cab from disabling remote start. Harsh downshift clunk during exhaust brake deceleration. DEF gauge erratic when DEF level is low. Stall when putting in reverse in cold ambient temps. Engine stumble during engine warm up. Unstable idle when AC compressor cycles. Power Take Off (PTO) intermittently turns off with no DTCs. In addition the following software enhancements are included:Engine oil pressure switch modification. Oil Change Monitor Improvements For Severe Duty Operation. System Improvement for PTO operation. wiTECH Mass Air Flow (MAF) data parameter improvement.

10212353

Warranty Bulletin D-22-07 Part Order Restriction Program - Engine Control Module (ECM) - Select 2022 Ram 2500 Pickup...

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(DJ), 2022 Ram 3500 Pickup (D2), 2022 3500 Cab Chassis (DD) and 2022 4500/5500 Ram Cab Chassis (DP)

10212352

Warranty Bulletin D-19-02 Fast Feedback Program - 6.7L Cummins Engine & Fuel Injection Pump - 2019 - 2022 HD Ram - All Models (Rev.

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I)

10212321

Vehicle Has Code B154F-00 Loss Crankshaft Pulse Signal

10212291

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10198407

Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.

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G)

Other

33 bulletins
11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

11024577

Driveline Vibration. Prop Shaft Diagnostic Information.

11019430

"Power Seat Not Adjusting Customers may experience one or more of the following: Driver and/or passenger seat moves backwards but not forward.

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Driver and/or passenger seat inoperative. This bulletin involves replacing the front power seat adjusters."

11016617

Rear Defogger Solder Terminals Detached.

11016440

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11014887

CAMERA - REAR VIEW

11014869

CAMERA - REAR VIEW

11014714

"Clicking Noise While In 4WD Customers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.

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This bulletin involves replacing the front driveshaft."

11014369

"Clicking Noise While In 4WD Customers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.

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This bulletin involves replacing the front driveshaft."

11014157

"Clicking Noise While In 4WD ustomers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.

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his bulletin involves replacing the front driveshaft"

11007172

Horn Sound Is Weak, Off Tone, Or Inoperative.

11005229

Driver Hears Noise, Static or Can Not Hear Phone Caller on Other End

11004151

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11001020

On Board Diagnosis (OBD) Monitor Readiness Information

10248966

PSU Oil Pump Assy

10248592

AISIN K1 SNAP RING REPLACEMENT

10248570

2nd Row Center Seat Lazy Or Slow When Folding.

10247444

SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

10244431

AISIN K1 SNAP RING REPLACEMENT

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10242795

6.7L New Oil Usage Information Incorrect oil used.

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This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.

10242765

Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area.

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Additional Diagnostics.

10241148

Power wndow switch passenger

10241121

Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning.

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This bulletin involves replacing the front driveshaft.

10240030

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating.

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C0604- Active Air Dam Control Performance

10229493

Weather App May Freeze, Lockup Or Has Error Loading

10229048

Weather App May Freeze, Lockup Or Has Error Loading

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10225987

Static, Crackle Or Buzz In Wireless Connectivity Mode Only

10223086

Weather App May Freeze, Lockup Or Has Error Loading

10221411

Oil Pressure And Or Coolant Temp Readouts Are Not Shown In The Off Road Application

10220704

Weather App May Freeze, Lockup Or Has Error Loading

10212307

Weather App May Freeze, Lockup Or Has Error Loading

Body & Paint

26 bulletins
11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11020095

Bumper Mounted 7 Pin Trailer Tow Connector

11018450

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

11012318

SEAL - OUTPUT SHAFT

11012314

SEAL - OUTPUT SHAFT

11002424

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER

11002315

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER

11002314

WIPERUNIT - WINDSHIELD WIPER, BLADE - FRONT WIPER.

10243161

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

10236969

Mirror

10236799

Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance...

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to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace the switch.

10230413

Seal, Sunroof

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10229018

Hood Shake Or Flutter While Driving

10227978

LATCH - FRONT DOOR

10226009

Exterior Mirror Lamp Service

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225349

Water Leak At Upper D-pillar Or Liftgate Area

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225212

Water Leak At Upper D-pillar Or Liftgate Area

10223057

Hood Shake Or Flutter While Driving

10222927

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

10220674

Hood Shake Or Flutter While Driving

10212277

Hood Shake Or Flutter While Driving

Lighting

20 bulletins
11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11021585

LAMP - DOME

11021039

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11019776

LAMP - DOME

11018662

LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly...

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due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.

11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

11017451

LAMP - DOME

11013232

SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation.

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Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

11010511

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11009561

SWITCH - HEADLAMP

11008707

SWITCH - HEADLAMP

11008436

Dome Lamp LED And Incandescent Bulb Servicing.

11002024

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

10251794

Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00

10230407

Base Headlamp Bright, Base Headlamp Black

10230293

Malfunction Indicator Lamp (MIL), Service Air Filter Message Illuminated.

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Diagnostic Trouble Code (DTC) P227F ? Air Flow Restriction ? Air Leak Between Air Filter and MAF, Set.

10227975

LAMP - TAIL

10223757

Malfunction Indicator Lamp (MIL), Service Air Filter Message Illuminated.

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Diagnostic Trouble Code (DTC) P227F ? Air Flow Restriction ? Air Leak Between Air Filter and MAF, Set.

10221398

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Code (DTC) P026B ? Injection Timing Performance,...

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Set.

Fuel System

14 bulletins
11019433

"Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.

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Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "

11018863

"Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.

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Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri "

11018485

"Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.

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Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "

11013055

Malfunction Indicator Lamp (MIL) Illuminated.

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Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

11003046

Customer Satisfaction Notification 90A Diesel Exhaust Fluid

10248587

FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup...

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(DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

10248586

Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022...

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Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

10244426

FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup...

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(DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

10244425

Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022...

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Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10227961

DRIVE, Fan If a heavy duty diesel vehicle comes in with reports of loud fan noise or fan always on, please call FCA Redacted Content.

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If no response within 15 minutes, proceed with repair

10226002

Guidelines For The Use Of Alternative Diesel Fuels.

10221317

Pending Emissions Recall and REQUIRED Customer Communication - Ram Heavy Duty/Chassis Cab

10212442

Pending Emissions Recall and REQUIRED Customer Communication - Ram Heavy Duty/Chassis Cab

Brakes

13 bulletins
11026634

Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.

11018290

Parking Brake Pad When replacing the park brake pedal pad, please use the correct labor operation code.

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Some technicians have been using the brake pedal pad labor code which is not the same as the parking brake pedal pad. The correct labor operation code should be for parking brake pedal pad replacement is 05-05-06-01.

11014918

MODULE - ANTI-LOCK BRAKE SYSTEM

11014914

MODULE - ANTI-LOCK BRAKE SYSTEM

11008917

"Flash: Anti-Lock Brake System (ABS) Module Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** **C2200-47 - Anti-Lock Brake Module Internal - Watchdog / Safety Auc Failure.** C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure. Customers may also comment on one or more of the following: **Anti-lock Brake System (ABS) indicator light illuminated in the Instrument Panel Cluster (IPC). Electronic Stability Control (ESC) indicator light illuminated in the IPC. The Red Brake Warning indicator light illuminated in the IPC.** This bulletin involves reprogramming the ABS with the latest software available."

11005361

MODULE - ANTI-LOCK BRAKE SYSTEM

11005359

MODULE - ANTI-LOCK BRAKE SYSTEM

11001759

MODULE - ANTI-LOCK BRAKE SYSTEM

11001758

MODULE - ANTI-LOCK BRAKE SYSTEM

10229709

HUB AND BEARING, Brake, Front For issues with front wheel Hub/Bearing growling or humming noise, appearing to leak...

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grease, or with excessive play, please contact FCA Redacted Content before replacing. If no response in 15 minutes, proceed with repair. For further diagnosis reference Service Library for Tech Tube video on Wheel Bearing Diagnosis.

10221427

: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging

10214533

Rain Sensor Before replacing the rain sensor during a front windshield replacement, contact: FCA Redacted Content If no...

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response in 15 minutes, proceed with repair. If there is no visible damage to the original rain sensor it should be transfered to the new windshield using a new gel pad rather than replacing it.

10214528

INSTRUMENT PANEL, Base Panel (Top Pad, Leather) If you are replacing a leather instrument panel top pad for any leather...

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defects (bubbling, delamination, wrinkling, etc.), please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please send pictures of the leather defect to FCA Redacted Content.

HVAC & Climate

13 bulletins
11025507

CORE - HEATER

11025506

CORE - HEATER

11018809

CORE - HEATER

10247981

Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one...

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or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o

10243271

A/C Diagnostic LOP Change

10241146

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

10241129

Intermittently Poor HVAC Performance Customers may comment on the following: ? Intermittently the HVAC blow feel/output maybe reduced.

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This issue only happens in temperature that are just below freezing and snowing. This bulletin involves removing the right side rubber flaps from the cowl baffles.

10234454

Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one...

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or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o

10229573

Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...

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(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15.The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Display shows a black screen on start up. SXM presets are lost for all profiles. SXM has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. Mirror dimmer button when added in shortcut widget does not work while driving. Missing one shortcut in the custom shortcuts widget. Cluster does not display incoming phone call popup when in other screen than audio. Mirror Dimmer gets unhighlighted after being selected.

10226044

Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides...

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information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15. The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Screen Lockup, Slow Response (rear view camera still operable). Caller cannot hear the driver and/or driver cannot hear the caller. Cannot switch stations after a call, lockup due to the phone remaining on the call. Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up (rear view camera still operable). SXM presets are lost for all profiles. SXM has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected.

10226026

Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides...

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information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15. The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up. SXM presets are lost for all profiles. SXM has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. Mirror dimmer button when added in shortcut widget does not work while driving. Missing one shortcut in the custom shortcuts widget. Cluster does not display incoming phone call popup when in other screen than audio. Mirror Dimmer gets unhighlighted after being selected.

10222928

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10221381

CONTROL - HVAC CONTROL

Transmission

11 bulletins
11024061

Aisin K1 Clutch/Input Shaft Assembly Replacement XW1 Warranty Extension Customers must experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0731-00 - Gear 1 Shift Incorrect Ratio. NOTE: This DTC will set during a key cycle and shifting into Drive. Customers may also comment on the following: The transmission will not shift into or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub-assembly.

11024042

ID-25-15 (XW1) Aisin K1 Clutch/ Input Shaft Assembly - Select 2022 RAM Trucks (D2/DD/DP)

11024041

D-25-18 (XW1) Aisin K1 Clutch/ Input Shaft Assembly - Select 2022 RAM Trucks (D2/DD/DP)

11008221

"Replace K1 Clutch / Input Shaft Assembly Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...

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the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: The transmission will not shift into or out of 1st - 4th gears. 5th and reverse gears are still available. **This bulletin involves replacing the K1 clutch and possibly the K1 input shaft drum sub-assembly. These repairs are to be performed only if the vehicle is inoperable due to K1 clutch failure. ** "

10243266

K1 Clutch Snap Ring Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation, a technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P0731-00 - Gear 1 Shift Incorrect Ratio (This DTC will set during a key cycle and shifting into Drive). Customers may also comment on the following: ? The transmission will not shift into/or out of 1st - 4th gears. 5th and reverse gears are still available. This bulletin involves replacing the K1 clutch drum snap ring and possibly the K1 input shaft drum subassembly.

10243223

Customer Satisfaction Notification 71A - Aisin Transmission

10230557

Transmission Control Module (TCM) Updates

10230299

Drive Gear Not Displaying On Heads Up Display (HUD)

10229489

Transmission Column Shifter Lever Feels Loose

10227738

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

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Customers may comment on one or more of the following: Harsh shifts. Poor shift quality, with light pedal.(Sales Codes ETM and ETN Only). Poor shift quality, 32-48 kph (20-30 mph), at low rpm with light to medium pedal apply, typically tipping in from zero pedal.(Sales Codes ETM and ETN Only). Coasting shift bump with exhaust brake and/or tow/haul active.(Sales Codes ETM and ETN Only). Poor shift quality, often when increasing pedal during a shift.(Sales Code ESB Only). Squawk/chirp/squeak type noise during a 3-4 upshift.(D2 Only). Poor 1-2 upshift quality.(D2 with ETM or DD/DP with Sales Code ESB Only).

10223763

Drive Gear Not Displaying On Heads Up Display (HUD)

Pre-Delivery & Maintenance

9 bulletins
11026651

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

11019600

Warranty Newsletter Volume 11, Issue 6

11019598

FCA Caribbean Warranty Newsletter Volume 11, Issue 6

11016951

FCA Caribbean Warranty Newsletter Volume 11, Issue 4

11016939

Warranty Newsletter Volume 11, Issue 4

11011774

Backup Camera Poor Image Quality Inspection

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10236967

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

Steering

6 bulletins
11025736

Heated Seats And Heated Steering Wheel Inoperative

10248626

Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal...

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Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

10244465

Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal...

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Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

10227976

DAMPER - STEERING

10227974

DAMPER - STEERING

10225988

Steering Wheel Audio Controls Inoperative Or Slow To Respond

Hybrid & EV

6 bulletins
11025641

No Wireless Charging Or Slow Wireless Charging

11007994

FCA Caribbean Warranty Bulletin ID-24-16Rev.

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Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A

11007993

WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab...

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Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

10221432

REV. A - Oil Pressure And Or Coolant Temp Readouts Are Not Shown In The Off Road Application

10221423

An incorrect PDF document S228A000004 Rev.

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A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A

Suspension

5 bulletins
11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

10242752

USB Hub In-Operable

10227977

RECEIVER - HUB

10214522

RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place.

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No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar

Air Bags & Safety

3 bulletins
11027838

Seatbelt Slow Retraction.

11006882

AIR BAG - DRIVER

10225973

Erroneous Email Or Mobile App Message Notification For Airbag Light On

Tires & Wheels

3 bulletins
11008900

Trailer Tire Pressure Monitor (TTPM) Programming Tips And Operation Information.

10236869

Ratchet Type Click, Clicking Noise Heard In Four Wheel Drive (4WD) While Turning.

10223376

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.