2024 Ram 4500 TSBs

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Rain Sensor Internal Failure.

Rain Sensor Internal Failure.

Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

Sensor(s) Not Reading And Or Showing Dashes.

AEB ACC FCW Message On Cluster.

experience one or more of the following: - Error display of ""Uconnect Box Requires Service/Wifi Unavailable"" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of ""Uconnect Box Requires Service"" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]."

U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.

Missing or Invalid

/ DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC."

Missing or Invalid

Line Heater Control Circuit High, and U11C1 Reductant Control Module Received Implausible Data From ECM/PCM, Set

Missing or Invalid

what DTC are detected and take proper steps acceding to the DTC's. 2.- Make sure all the switches are properly connected to their harness, disconnect the switch and reconnect it. 3.- Review the window Switch for any physical issue (Button stuck, broken) If after performing these steps the switch remains faulty. Follow suggested repairs per diagnostics performed.

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. 7.- Before replacing the SCCM disconnect it and reconnect it again. If there are no DTC's active, physical defects, steering controls inop, wipers inop, nor turn signal inop, horn inop, then SCCM does not need to be replaced.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Stuck, U103C-00 KIN/IGNM Communication

Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software."

sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

One Or More Exhaust Temperature Sensor (EGT) Diagnostic Trouble Codes (DTCs), Set.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1404 - EGR Close Position Performance. Customers may also comment on one or more of the following: Engine tugging. Unstable idle. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.

New Part: 68645327AA (Non-Oiled Air Filter) Replaces: 53034051AA (Oiled Air Filter) - This part is superseded and should no longer be installed. The air filter for all other applications remains unchanged: Continue to use 68517554AA for: All 2018 MY and older 6.7L Cummins equipped vehicles. All 2019 MY and newer vehicles with non-6.7L engines. 2. Special Service Procedure for DTC P0299 Application: 2019-2024 MY HD Trucks with 6.7L Diesel (ETM/ETN) Condition: If DTC P0299 is active and the vehicle is equipped with the previous oiled air filter (PN# 53034051AA). Procedure: Replace the oiled air filter (53034051AA) with the new non-oiled filter (68645327AA). Service Catalog reflects these updated usages.

Clicking noise. Engine noise.

In these situations, it is recommended to use the appropriate Mopar air filter (57008652AA). The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.

please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.

(D2/DD/DF/DJ/DP)

SYMPTOM/CONDITION: Fore-aft function does NOT work when actuating the seat switch. DIAGNOSIS: 1) Put seat in position for inspection. 2) Disconnect seat wire harness motor connector from the fore-aft motor on the seat adjuster, wait 10 seconds, and reconnect. 3) Verify function of the fore/aft adjuster. Step 1. Open 2nd row door and function rear seat cushions up to stowed position. Step 2. Adjust the driver front seat to the full up position. Use switches on the side shield to move power seat fully up. Step 3. Remove the 4 bolts that hold the seat to the truck floor and discard. The bolts have lock patch that is not reusable. Step 4. Lay the seat down so its laying on its back so the underside of the seat is easily accessible. Step 5. Remove the fore/aft wire harness motor connector from the fore/aft motor (back right of the seat adjuster). Push on the tab to remove the motor wire harness connector from the motor. Leave disconnected for 10 seconds. Step 6. Reconnect the fore/aft wire harness motor connector to the fore/aft motor. Push / Pull / Push the connector with fingers to ensure the wire harness connector is fully seated to the fore/aft motor connector. Step 7. Before assembling the seat back to the truck floor, cycle the seat to check that the motor is working properly by pressing the fore/aft switch. If fore/aft motor does not function, please refer to Replacement Procedure below. Step 8. If the seat is working properly, carefully reassemble the seat back to the truck floor using the four new bolts. Use a torque wrench to verify 47 Nm. Step 9. *Note: Checking the passenger seat will be the same procedure as the driver seat. REPLACEMENT PROCEDURE  Only for seats rejected after inspection. Replace Power Seat Adjuster per MOPAR service part replacement instructions. MOPAR Part Numbers: 68455847AA, 68455848AA, 68455849AA"

illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."

Start (WRS) may have to be pressed twice to shut the engine off. WRS feature unable to turn off the engine when using the WRS button.

Start (WRS) may have to be pressed twice to shut the engine off.** WRS feature unable to turn off the engine when using the WRS button This bulletin involves updating the RFHM module with the latest available software"

Start (WRS) may have to be pressed twice to shut the engine off.** WRS feature unable to turn off the engine when using the WRS button This bulletin involves updating the RFHM module with the latest available software"

Or Corrupted

(WRSS) feature unable to turn off the engine stop/start with the WRSS button. This bulletin involves updating the RFHM module with the latest available software. "

feature unable to turn off the engine when using the WRS button. This bulletin involves updating the RFHM module with the latest available software."

illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."

Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."

2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)

Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)

or B1570-93

TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.

Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

Driver and/or passenger seat inoperative. This bulletin involves replacing the front power seat adjusters."

adjust forward but will not recline back This bulletin involves replacing the front left power seat back and power seat adjuster."

Adding Remote Start

Adding Remote Start

Programmed

RAM Built Trucks Only)

Models (Mexico RAM Built Trucks Only)

this is normal and not a defect.

lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

TPM Lamp On.

due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.

Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

TPM Lamp On.

a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

warped or deformed causing a gap between the edge of the door and the molding. NOTE: This condition can appear on any of the doors. This bulletin involves replacing one or more door outer belt moldings.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

Some technicians have been using the brake pedal pad labor code which is not the same as the parking brake pedal pad. The correct labor operation code should be for parking brake pedal pad replacement is 05-05-06-01.

brake Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps. 4.- Review the internal resistance of the switch to corroborate if it is shorted: a) Between Pins 10&2 it should be around 13ohms +/- 4ohms b) Between Pins 3 & 4 and 4 & 6, 160 ohms +/-10 Ohms If a problem is found in the resistor values. Please replace the Switch.

In repair procedure the dealerships are replacing the CAN star block connector during their root cause process with returned parts showing no trouble found. Here is a list of steps the dealers can follow to determine if they have a defective CAN star block connector using a multimeter: Step 1: Visually review CAN star block for damage and ensure back cover has all locking tabs engaged. If a bent pin, cracked or damaged housing or locking tab is not engaged is observed then replacement is required. Step 2: Identify Connector #1 as the 3 Pin Connector cavity Step 3: Measure resistance between Pin#1 and Pin#2 in Connector #1. Acceptable values are 120.4 Ohms to 139.8 Ohms. If resistance is outside of this range then replacement is required. Step 4: Measure the continuity between Pin#1 in Connector #1 to Pin#1 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required. Step 5: Measure the continuity between Pin#2 in Connector #1 to Pin#2 in each of the other 2 Pin connector cavities. If continuity is not found then a replacement is required.

Leaking power steering fluid from the hydroboost assembly. This bulletin involves inspecting and possibly replacing the power brake hydro-booster assembly if a leak is found."

call FCA REDACTED CONTENT for a FasTrack part return. ~ If no response in 15 minutes, proceed with repair. Please leave the last 8 of VIN, plus vehicle mileage, and dealer code.

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A

Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

B)

Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "

Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri "

Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "

Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

prior to replacing seatbelt please inspect for debris and any build up on the webbing and DRing. If evidence of debris and build up, please clean seatbelt webbing or turning loop as described below. Seat Belt Maintenance: Do not bleach, dye or clean the belts with chemical solvents or abrasive cleaners. This will weaken the fabric. If the belts need cleaning, use a mild soap solution or lukewarm water. Do not remove the belts from the vehicle to wash them. Dry with a soft cloth. Sun damage can also weaken the fabric. Replace the belts if they appear frayed or worn or if the buckles do not work properly. NOTE: If the belts retract slowly, inspect the upper turning loop for soiling. If soiling is present, clean with a wet soft cloth until all residue is removed.

"

ABS And/Or Traction Control Lights May Also Be On

it has been seen this is primarily caused by a wiring issue. Please inspect all wiring, wiring connections and drive the vehicle in the conditions that set this fault according to the environmental data. Conduct the following test drive to recreate the condition to get the DTC to go active, - Shift from 2WD to 4HI (drive > 2 mins) - Shift from 4HI to 4LO (drive > 2 mins) - Shift from 4LO to 4HI (drive > 2 mins) - Shift from 4HI to 2WD (drive > 2 mins) Note: Inspect and confirm no corrosion present at the FAD connector If DTCM is still suspected to be at fault proceed with repair."