2016 Ram 4500 TSBs
373 Technical Service Bulletins across 16 categories
Categories
Engine
78 bulletinsWater Quality When Mixed With Engine Coolant
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2016 vehicle...
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ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~
CABLE ASSY, Power Sliding Backlite For MY16 DS, DJ, DD, DP, D2 trucks.
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Prior to replacing a Power Sliding Backlight Cable Assembly, please contact Marc Galli by cell phone at (248) 941-8402 as he would like to gather information. In addition, if the dealership is within the Metro Detroit Area, Marc would like to analyze the vehicle in person prior to it being repaired. If Marc cannot be contacted within 15 minutes, please provide pictures of the inside lower rail of the glass to confirm (2 passenger side and 1 driver side) cable clips are fully seated as well as pictures of the (2) regulator motor cable spring plungers to confirm they are also seated. Then proceed with the repair. Please email pictures to Marc at marc.galli@fcagroup.com.
Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control...
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Module/Powertrain Control Module (ECM/PCM) with the latest available software. These DTCs have been changed from a one trip fault to a two trip fault: P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: Ambient Air Temperature Improvements. Stationary de-soot with WiTech fix.
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.
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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal ...
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Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2015 or 2016...
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vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A, 05086754A, 05015705A. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~_________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four...
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piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
EGR Cooler If a customer comes in with a check engine light for P0401, P2281 or P0234 and the,technician has determined...
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the EGR Cooler is plugged with soot, please contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271). Cummins Engineering is currently investigating root cause of this condition. If you do not receive an answer or call back within 15 minutes, proceed with normal diagnostics.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2016 vehicle...
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ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).
Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017...
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vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.
Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks.
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If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.
AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT...
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PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]
Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to...
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program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25,...
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B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695...
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ext: 4720271 to arrange for Fastrac shipper
Flash: 6.7L Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control...
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Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory:P218F - Reductant No Flow Detected(automatic transmission only). P202E - (Diesel Exhaust Fluid) Reductant Injector Performance(automatic transmission only). U0001-00 - CAN C BUS(automatic transmission only). P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1(automatic transmission only). P24A5 - EGR Cooler Bypass Bank 1 Control Stuck(automatic transmission only). P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH(automatic transmission only). AC pressure sensor error threshold change(automatic transmission only). No crank, No start fix(automatic transmission only). Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.
Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and ...
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P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
Flash: 6.7L Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control...
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Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory:P218F - Reductant No Flow Detected(automatic transmission only). P202E - (Diesel Exhaust Fluid) Reductant Injector Performance(automatic transmission only). U0001-00 - CAN C BUS(automatic transmission only). P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1(automatic transmission only). P24A5 - EGR Cooler Bypass Bank 1 Control Stuck(automatic transmission only). P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH(automatic transmission only). AC pressure sensor error threshold change(automatic transmission only). No crank, No start fix(automatic transmission only). Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.
Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and ...
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P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Customer complaint may include engine oil leak/consumption.
Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.
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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.
CABLE ASSY, Power Sliding Backlite For MY16 DS, DJ, DD, DP, D2 trucks.
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Prior to replacing a Power Sliding Backlight Cable Assembly, please contact Marc Galli by cell phone at (248) 941-8402 as he would like to gather information. In addition, if the dealership is within the Metro Detroit Area, Marc would like to analyze the vehicle in person prior to it being repaired. If Marc cannot be contacted within 15 minutes, please provide pictures of the inside lower rail of the glass to confirm (2 passenger side and 1 driver side) cable clips are fully seated as well as pictures of the (2) regulator motor cable spring plungers to confirm they are also seated. Then proceed with the repair. Please email pictures to Marc at marc.galli@fcagroup.com.
Turbocharger vs Turbocharger Actuator Replacement
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).
Head-Cylinder
Head-Cylinder
Engine Oil- OW20
Engine Oil- OW20
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks.
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Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. NOTE: This bulletin fixes all vehicles listed and also contains an optional software path for situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode (optional software available for D2 & DJ vehicles). There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage OPTIONAL. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P0456 - Evap System Small Leak. ? P3402 - Cylinder 1 Deactivation Control Performance. ? P3426 - Cylinder 4 Deactivation Control Performance. ? P3442 - Cylinder 6 Deactivation Control Performance. ? P3450 - Cylinder 7 Deactivation Control Performance. ? P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTC listed above, the software update will improve: Improved Cruise Control Acceleration mode. ? Improved Multi Displacement System operation. 6-Speed Automatic 66RFE transmission (Sales Code DFP). ? Multi Displacement System function improved while in PTO stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). ? Potential small improvement in fuel economy at higher altitudes. ? Potential improvement in high altitude eng
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTC listed above, the software update will improve the EGR monitor status function.
Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having...
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stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Inspection and Return: Motor - Window Regulator,Frt.
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&Rear Door
2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s...
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Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.
HVAC Blower and Wheel HVAC blower motor is inoperative.
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Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently).
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Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288
Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp.
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Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.
Compressor HVAC compressor is inoperative.
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Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is...
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intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review...
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information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com
Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130.
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Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.
Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015.
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If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390...
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or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com
P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have...
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stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2016 vehicle...
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ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~
Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control...
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Module/Powertrain Control Module (ECM/PCM) with the latest available software. These DTCs have been changed from a one trip fault to a two trip fault: P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: Ambient Air Temperature Improvements. Stationary de-soot with WiTech fix.
AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT...
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PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]
Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership.
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Suspect stock of part number: 04627694AAmust be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before17 April, 2017.
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25,...
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B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext:...
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4720271 to arrange for Fastrac shipper
Rear Crank Shaft Oil Seal and retainer plate For Cummins engines only If replacing Rear Main Seal for oil leak, replace seal and retainer as a set.
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Please do not disturb seal in retainer.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695 If you do not receive a response within 15 minutes, please proceed with normal repair.
Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017...
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vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.
Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter...
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(OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.
Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks.
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If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.
Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please...
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contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster...
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or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and ...
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P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.
High Pressure Connector Tube/Fuel Injector For 2016 6.7 Cummins - When replacing Fuel Injector for a Misfire Code...
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(P0300- P0306), please also replace the High Pressure Connector Tube and return tube with the injectors.
Rear Crank Shaft Oil Seal and retainer plate For Cummins equipped vehicles only;~ If replacing Rear Main Seal for oil...
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leak, replace seal and retainer as a set PN; 9003466. Please do not disturb seal in retainer when removing from engine.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695~ If you do not receive a response within 15 minutes, please proceed with normal repair
Housing: Oil Filter Adapter Cummins equipped trucks ONLY; If you are replacing the oil filter adapter as a result of...
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thread damage to the oil filter connector (Spud), DO NOT replace the entire adapter assembly. The oil filter connector is available separately (Part Number 04429355).~ If ordering an adapter due to some other issue, you must also order an oil bypass valve Mopar Part # 04797726AB, as these are not reusable. Please refer to all applicable published service information for oil bypass valve installation
Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted.
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The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.
Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs: **P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance.** P0456 - EVAP System Small Leak. P3402 - Cylinder 1 Deactivation Control Performance. P3426 - Cylinder 4 Deactivation Control Performance. P3442 - Cylinder 6 Deactivation Control Performance. P3450 - Cylinder 7 Deactivation Control Performance. P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTCs listed above, the software update will improve: **Correct an issue related to rounding of the cruise control set speed displayed in the cluster. Brake Throttle Override calibration has changed to be less sensitive. Throttle Body supplier change has caused a widening of the minimum and maximum voltage limits Correct a software issue with oil pressure light function at key-up. Correct a software issue related to idle timer. Correct a software issue with inconsistent engine RPM increments/decrements with operator idle speed.(DD/DF/DP ONLY).** Improved Cruise Control Acceleration mode. Improved Multi Displacement System operation 6-Speed Automatic 66RFE transmission (Sales Code DFP). Multi Displacement System function improved while in PTO stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). Potential small improvement in fuel economy at higher altitudes. Potential improvement in high altitude engine idle RPM stability. EGR monitor status function.
"Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal ...
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Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair."
Electrical
75 bulletinsMalfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 (Diesel Exhaust Fluid) Reductant...
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Line Heater Control Circuit High, and U11C1 Reductant Control Module Received Implausible Data From ECM/PCM, Set
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...
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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
Ambient Temperature Sensor Servicing.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Malfunction Indicator Lamp (MIL) Illumination.
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NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the...
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rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid (DEF) only. Exposure to fluids that contain hydrocarbons (i.e. diesel fuel) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper (P/N 223-44-863) available through MoparEssentialTools.com to confirm exposure.
Ignition Node Module Replacement This bulletin involves replacing the ignition node module.
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Some customers may experience a no start issue when turning the key fob in the ignition node module(Fig. 1).
Ambient Temperature Sensor Servicing.
Ambient Temperature Sensor Servicing.
Ambient Temperature Sensor Servicing.
Flash: Radio Frequency Hub Module (RFHM) Enhancement
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Remote Start Antenna Replacement This bulletin involves replacing the remote start antenna module.
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Some customers may experience a diminished or less than satisfactory range when trying to lock/unlock the doors or when using the remote start from the key fob. Some customers may also experience a Tire Pressure Monitoring (TPM) icon illuminated while all the tires are properly inflated.
RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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Customers may experience one or more of the following: Satellite radio reception improvements. Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. (U.S. Market Only) (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle. (U.S. Market Only)
Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves reprogramming the RFHM module with the latest available software.
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Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: P064F - Unauthorized Software/Calibration Detected. P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. U0001-00 - CAN C BUS. P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH. AC pressure sensor error threshold change. No crank, No start fix. Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
Flash: Dosing Control Unit (DCU) Diagnostic and System Improvements This bulletin involves reprogramming the DCU with...
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the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs):P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.
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The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Flash: Dosing Control Unit (DCU) Diagnostic And System Improvements This bulletin involves reprogramming the DCU with...
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the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs): P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
External Fuel Pump Relay Kit Now Available
Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be...
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serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the...
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relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Key Programming, Security Pin Request, Pin Invalid
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a...
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radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Sensor-nitrous oxlde
Module-Parking Assist
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code.
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Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio.
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A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted. Any of DTCs B1400-92-Front Left Audio Speaker Output - Performance Incorrect Operation and/or B1404-92- Front Right Audio Speaker Output - Performance Incorrect Operation and/or B1408-92-Rear Left Audio Speaker Output - Performance Incorrect Operation and/or B140C-92-Rear Right Audio Speaker Output - Performance Incorrect Operation, maybe active or stored. ? Radio display screen may turn off. ? Radio will stay on after the vehicle is turned off with remote. (Applies to vehicle with Mopar remote start add on package only). ? Radio will stay on for 20 minutes after ignition is turned off and the only way to turn off the radio is by pressing the power button on the radio. Software was updated to have the radio shut off based on the cluster accessory delay setting.
Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been...
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identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message ...
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You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You...
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are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com
Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault.
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The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please ...
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contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery.
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Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or...
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have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
Flash: Dosing Control Unit (DCU) Diagnostic And System Improvements This bulletin involves reprogramming the DCU with...
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the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs): P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software.
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Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
Flash: Dosing Control Unit (DCU) Diagnostic and System Improvements This bulletin involves reprogramming the DCU with...
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the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs):P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.
Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.
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The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.
RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the...
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rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid (DEF) only. Exposure to fluids that contain hydrocarbons (i.e. diesel fuel) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper (P/N 223-44-863) available through MoparEssentialTools.com to confirm exposure.
Ignition Node Module Replacement This bulletin involves replacing the ignition node module.
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Some customers may experience a no start issue when turning the key fob in the ignition node module(Fig. 1).
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and...
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contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software.
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The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.
Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the Instrument Panel software and...
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updating Radio Frequency Hub Module (RFHM) software to latest version. The customer may describe one or more of the following: Instrument cluster backlighting may start flickering. This usually occurs when the dimming is in the lower settings (high-line instrument panels only). The cruise control set speed does not match the digital speedometer (BUX vehicles only).
SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
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SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
SUBJECT: Flash: Radio Frequency Hub Module (RFHM) Enhancement SYMPTOM/CONDITION: Customers may describe the...
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instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.
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SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.
SUBJECT: Flash: Radio Frequency Hub Module (RFHM) Enhancement SYMPTOM/CONDITION: Customers may describe the...
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instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).
Other
59 bulletinsLIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
6.7L New Oil Usage Information Incorrect oil used.
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This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...
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Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
Center Console Lid Binding
Blind Spot Or Park Assist Warnings, False Activation
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...
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Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
No Start, No Crank
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Cable assembly. Power sliding backlite.
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Diagnostic And System Improvements.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Cable assembly. Power sliding backlite.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...
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Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.
Blind Spot Or Park Assist Warnings, False Activation
Disinfectant Solution Recommended for COVID-19
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Actuator-Multiaitr
Mat Kit- Floor Front
Power Transfer Unit
POWER DISTRIBUTION CENTER - INTELLIGENT POWER
FASCIA - REAR
Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having...
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MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Message You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
Molding Sill-Rear
Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756.
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If no response is received within 15 minutes, then proceed with required repair.
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable.
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Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat...
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covers and seat cover repairs.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.
Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership.
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Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Shop Certification Program Guidelines
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership.
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Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance.
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This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is ...
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being opened or closed.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
Body & Paint
33 bulletinsSEAL - OUTPUT SHAFT
SEAL - OUTPUT SHAFT
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
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Mirror Contacts Door Window Glass In The Folded Position.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
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**This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
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**This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
Latch- Front Door
Run-Front Door Glass
Panel Assembly-Door Trim
ASH RECEIVER - INSTRUMENT PANEL
Windshield Wiper Blade/Element Maintenance
Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been...
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identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as...
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either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com
Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING...
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LT:04805839AD
Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors.
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To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
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**This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have...
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stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
DAPAP Requirements - Addition of Exterior Mirrors (Rev.
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A)
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership.
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Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part...
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numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or...
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have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
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The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel.
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The customer may notice a large gap where the center stack meets the instrument panelFig.1.Gap at Center Stack Trim
Rear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim.
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The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig.1.Gap Identified at Door
Fuel System
23 bulletinsMalfunction Indicator Lamp (MIL) Illuminated.
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Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
COOLER - EGR
Guidelines For The Use Of Alternative Diesel Fuels.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. The customer will not notice any drivability issues associated with these DTCs. These DTCs may set when the vehicles is parked for a long time and the ambient temperatures are below -11 C (12 F).
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill...
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guidelines.
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Tube- Fuel Filler
Tube- Fuel Filler
TAILPIPE - EXHAUST
Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as...
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either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as...
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either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Inspection and Return: 68261532AA: Evaporator - Air Conditioning
Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell...
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(248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC),...
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please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped.
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A customer may experience one or more of the following conditions: Radio display screen will lock up and reset intermittently. Incorrect routing directions to fuel stations when using Travel Link. Unable to turn on heated seats; icon is greyed out. Navigation screen goes blank. Navigation system freezes/locks up. Vehicles with Mopar special edition radio will update radio?s splash screen. Navigation icon shows the vehicle going backward when it?s moving forward.
68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having...
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stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill...
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guidelines.
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership.
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Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Transmission
20 bulletinsThis bulletin involves replacing the transmission assembly.
Transfer Case Shift Lever Design Change
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber...
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insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.
Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber...
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insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.
Transmission ? With Torque Converter
Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 orstacey.davis@fcagroup.comif...
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the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.
Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969.
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If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please...
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check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber...
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insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.
Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber...
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insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
A/C Compressor This applies to 2015 and 2016 UF and PF.
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Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: A harsh 1-2 upshift. Excessive gear shifting.
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: A harsh 1-2 upshift. Excessive gear shifting.
Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque...
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converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance.
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: A harsh 1-2 upshift. Excessive gear shifting.
"Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque...
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converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance."
Lighting
14 bulletinsLAMP - DOME
LAMP - DOME
LAMP - DOME
Headlamp Bulb
Headlamps May Be Out Of Adjustment Or Alignment
Malfunction Indicator Lamp (MIL) Illumination.
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Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Malfunction Indicator Lamp (MIL) Illumination.
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Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
TAILLIGHT.
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
Headlamps May Be Out Of Adjustment Or Alignment This bulletin involves adjusting the headlamps to specified alignment.
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The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
SUBJECT: Headlamps May Be Out Of Adjustment Or Alignment.
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OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
SUBJECT: Headlamps May Be Out Of Adjustment Or Alignment.
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OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.
Infotainment
14 bulletinsRA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...
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regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...
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regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest...
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Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Radio Software Enhancements This bulletin involves updating the radio's software.
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CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
Radio Software Enhancements This bulletin involves updating the radio's software.
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CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).
Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may experience one or more of the following: Radio display screen intermittently may go blank. Radio display screen may lock up. Back up display may not turn off. Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. Korean language was not supported (APAC - Korea only). Additional Enhancements: Removed the charging schedule from showing in the setting menu (FF BEV only). Adding Korean language support (APAC - Korea only).
MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio.
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DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.
Tires & Wheels
12 bulletinsNUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
UPDATES - SAFETY RECALL Y26 WHEEL STUDS
NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.
NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.
Molding-Wheel Plane
Return: Molding Kit - Wheel Lip Opening
Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the...
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spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.
Brakes
12 bulletinsAnti Lock Brake (ABS) Module System Enhancements.
Anti Lock Brake (ABS) Module System Enhancements.
PadKit- Front Disc Brake
PadKit- Front Disc Brake
Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software.
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The customer may describe the Electronic Stability Control (ESC) Warning lamp is illuminated on the instrument cluster. Upon further inspection, the technician may find the following Diagnostic Trouble Code (DTC): C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.
Title Inspection and Return: Hydro-Booster, - Power Brake.
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Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com
Inspection and Return:Brake Rotor-52121050AA
Inspection and Return: Brake Rotor - PN 04779884AC
Inspection and Return: Brake Rotor - PN 68188899AA
Inspection and Return: Brake Rotor - PN 04779712AA
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat.
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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
HVAC & Climate
11 bulletinsLeft Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
A/C compressor Before replacing the AC compressor for noise or in-op.
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call one of the individuals below.~ Steve Rice at cell (248) 867 0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Outlet- Air conditioning & heater
68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership.
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Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
Pre-Delivery & Maintenance
8 bulletinsVerify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
Warranty Operations Newsletter ? Volume 5, Issue 5
Warranty Operations Newsletter Volume 5, Issue 4
Bin- Storage
Warranty Operations Newsletter Volume 1, Issue 6
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on.
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A test-drive snap shot may help you isolate the source of the issue.
Hybrid & EV
5 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
(Rev. A) Power Inverter Load Ratings
USB Charging port.
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
Air Bags & Safety
4 bulletinsSTOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874.
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If no response in 15 minutes, proceed with ordering the part
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Steering
3 bulletinsHands On Steering Wheel Message In EVIC
Damper-Steering
Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified...
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as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Software & Calibration
2 bulletinsVehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
Essential Flash Management