Powered byNHTSA|EPA|Community Reports
HomeTSBsRam2016 4500

2016 Ram 4500 TSBs

373 Technical Service Bulletins across 16 categories

Engine

78 bulletins
10239957

Water Quality When Mixed With Engine Coolant

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

Read full bulletin

installed in the vehicle.

10229031

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

Read full bulletin

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10228156

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2016 vehicle...

Read full bulletin

ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~

10228096

CABLE ASSY, Power Sliding Backlite For MY16 DS, DJ, DD, DP, D2 trucks.

Read full bulletin

Prior to replacing a Power Sliding Backlight Cable Assembly, please contact Marc Galli by cell phone at (248) 941-8402 as he would like to gather information. In addition, if the dealership is within the Metro Detroit Area, Marc would like to analyze the vehicle in person prior to it being repaired. If Marc cannot be contacted within 15 minutes, please provide pictures of the inside lower rail of the glass to confirm (2 passenger side and 1 driver side) cable clips are fully seated as well as pictures of the (2) regulator motor cable spring plungers to confirm they are also seated. Then proceed with the repair. Please email pictures to Marc at marc.galli@fcagroup.com.

10224627

Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control...

Read full bulletin

Module/Powertrain Control Module (ECM/PCM) with the latest available software. These DTCs have been changed from a one trip fault to a two trip fault: P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: Ambient Air Temperature Improvements. Stationary de-soot with WiTech fix.

10223967

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.

Read full bulletin

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

10223861

Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal ...

Read full bulletin

Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

10223859

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2015 or 2016...

Read full bulletin

vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A, 05086754A, 05015705A. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~_________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.

10223854

Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four...

Read full bulletin

piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].

10223722

EGR Cooler If a customer comes in with a check engine light for P0401, P2281 or P0234 and the,technician has determined...

Read full bulletin

the EGR Cooler is plugged with soot, please contact Stephen Alvarado at the STAR Center at (866) 799-1695 ext. (4720271). Cummins Engineering is currently investigating root cause of this condition. If you do not receive an answer or call back within 15 minutes, proceed with normal diagnostics.

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

Read full bulletin

installed in the vehicle.

10221277

Customer Complaint May Include Engine Oil Leak Or Consumption

10221097

Transmission Kit with Torque Converter 1.

Read full bulletin

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220687

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

Read full bulletin

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10220272

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2016 vehicle...

Read full bulletin

ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~

10220113

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

Read full bulletin

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).

10219840

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017...

Read full bulletin

vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.

10219836

Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks.

Read full bulletin

If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.

10218272

AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT...

Read full bulletin

PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]

10218271

Keyfob 2016 Vehicle Keyfobs with Passive Entry Keyless Go Feature - Engineering is investigating a keyfob unable to...

Read full bulletin

program or no function or low keyfob coin battery condition.~ Prior to replacing keyfob on MY16 vehicles, please contact Raja Charabuddi on cell (248) 202-7313. If no response within 15 minutes, proceed with repair.

10217529

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25,...

Read full bulletin

B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.

10217521

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.

Read full bulletin

See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

10217520

Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695...

Read full bulletin

ext: 4720271 to arrange for Fastrac shipper

10217495

Flash: 6.7L Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control...

Read full bulletin

Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory:P218F - Reductant No Flow Detected(automatic transmission only). P202E - (Diesel Exhaust Fluid) Reductant Injector Performance(automatic transmission only). U0001-00 - CAN C BUS(automatic transmission only). P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1(automatic transmission only). P24A5 - EGR Cooler Bypass Bank 1 Control Stuck(automatic transmission only). P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH(automatic transmission only). AC pressure sensor error threshold change(automatic transmission only). No crank, No start fix(automatic transmission only). Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.

10217461

Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and ...

Read full bulletin

P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

10216314

Flash: 6.7L Diagnostic and System Improvements This bulletin involves reprogramming the Engine Control...

Read full bulletin

Module/Powertrain Control Module (ECM/PCM) with the latest available software. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory:P218F - Reductant No Flow Detected(automatic transmission only). P202E - (Diesel Exhaust Fluid) Reductant Injector Performance(automatic transmission only). U0001-00 - CAN C BUS(automatic transmission only). P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1(automatic transmission only). P24A5 - EGR Cooler Bypass Bank 1 Control Stuck(automatic transmission only). P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH(automatic transmission only). AC pressure sensor error threshold change(automatic transmission only). No crank, No start fix(automatic transmission only). Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.

10216280

Intake Grid Heater, Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and ...

Read full bulletin

P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (heater grid) and 05187880A$ (relay). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

10212473

Customer Complaint May Include Engine Oil Leak Or Consumption

10212290

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

Read full bulletin

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10190667

Customer complaint may include engine oil leak/consumption.

10183078

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.

Read full bulletin

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

10181454

CABLE ASSY, Power Sliding Backlite For MY16 DS, DJ, DD, DP, D2 trucks.

Read full bulletin

Prior to replacing a Power Sliding Backlight Cable Assembly, please contact Marc Galli by cell phone at (248) 941-8402 as he would like to gather information. In addition, if the dealership is within the Metro Detroit Area, Marc would like to analyze the vehicle in person prior to it being repaired. If Marc cannot be contacted within 15 minutes, please provide pictures of the inside lower rail of the glass to confirm (2 passenger side and 1 driver side) cable clips are fully seated as well as pictures of the (2) regulator motor cable spring plungers to confirm they are also seated. Then proceed with the repair. Please email pictures to Marc at marc.galli@fcagroup.com.

10177476

Turbocharger vs Turbocharger Actuator Replacement

10170314

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.

Read full bulletin

This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

10169261

Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.

Read full bulletin

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the followingDTC has been set:U1111-00 - Lost Odometer Message(DD, DF, and DP with Diesel Engine Only). In addition, the customer may notice one or more of the following conditions: The customer may notice a harsh 2-3 and/or 3-4 shift(2017 MY D2 with ETK 6.7L Diesel and DF2 Transmission Only). 1-2 hard shift. 3-4 flare issue fix. Trans quick learn fix(Gas Engine Only). Transmission oil temperature light illumination during high engine and tow loads. Less than desired towing performance while using cruise control. Harsh engagement while shifting from neutral to drive, neutral to reverse,or park to reverse with vehicle still in motion (rolling garage shift). Engine flare during 2-1 tip in downshift. Less than desired shift quality during 6-5 and 5-4 coasting downshifts. Delayed downshifts in Tow/Haul mode while driving down grades. Less than desired transmission shift performance when transitioning froma low traction to high traction surfaces i.e. ice covered road to clear pavement. Less than desired shift points during light pedal and Wide Open Throttle(WOT) operation or while in Tow/Haul and engine brake modes. 1-2 upshift shudder correction(Diesel engine and DF2 Transmission Only). A harsh 1-2 upshift(DF2 Transmission Only). Excessive gear shifting(DF2 Transmission Only). Harsh 2-1 downshift(DF2 Transmission Only). Delayed engagement when shifting from neutral to drive, neutral to reverse,or park to reverse (garage shifts)(DF2 Transmission Only). Audible squawk noise on 4-3 downshift(DF2 Transmission Only). Poor vehicle acceleration in first gear with vehicle fully loaded(DF2 Transmission Only). MIL illumination with no defect found forDTC P253D - PTO Sense Circuit High(DF2 Transmission Only).

10162498

Head-Cylinder

10162497

Head-Cylinder

10162495

Engine Oil- OW20

10162493

Engine Oil- OW20

10162477

ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks.

Read full bulletin

Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.

10160012

Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

Read full bulletin

Module (PCM) with the latest available software. NOTE: This bulletin fixes all vehicles listed and also contains an optional software path for situations where the customer is specifically complaining of a Drone Noise, Shudder, Pulsation, or Vibration under light throttle applications while vehicle is operating in MDS/ECO mode (optional software available for D2 & DJ vehicles). There will be two separate software options displayed on the wiTECH flash tab. The software file released for this condition contains the verbiage OPTIONAL. The other file is the standard software that does not contain improvements for the Drone/Shudder concern. If for some reason the customer finds this shudder improvement objectionable, the PCM software may be returned/reflashed to the standard version. Both software versions will address the remaining conditions noted in the bulletin. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P0456 - Evap System Small Leak. ? P3402 - Cylinder 1 Deactivation Control Performance. ? P3426 - Cylinder 4 Deactivation Control Performance. ? P3442 - Cylinder 6 Deactivation Control Performance. ? P3450 - Cylinder 7 Deactivation Control Performance. ? P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTC listed above, the software update will improve: Improved Cruise Control Acceleration mode. ? Improved Multi Displacement System operation. 6-Speed Automatic 66RFE transmission (Sales Code DFP). ? Multi Displacement System function improved while in PTO stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). ? Potential small improvement in fuel economy at higher altitudes. ? Potential improvement in high altitude eng

10159941

Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

Read full bulletin

Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTC listed above, the software update will improve the EGR monitor status function.

10151696

Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having...

Read full bulletin

stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10149034

Inspection and Return: Motor - Window Regulator,Frt.

Read full bulletin

&Rear Door

10149021

2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s...

Read full bulletin

Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.

10149019

HVAC Blower and Wheel HVAC blower motor is inoperative.

Read full bulletin

Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.

10149018

HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently).

Read full bulletin

Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288

10149014

Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp.

Read full bulletin

Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.

10149013

Compressor HVAC compressor is inoperative.

Read full bulletin

Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.

10149012

Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is...

Read full bulletin

intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.

10149011

Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review...

Read full bulletin

information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com

10149010

Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130.

Read full bulletin

Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

10149005

Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015.

Read full bulletin

If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.

10149004

Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390...

Read full bulletin

or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com

10140206

P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have...

Read full bulletin

stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

10140199

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only;~ If you are working on a 2016 vehicle...

Read full bulletin

ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement.~ Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return~ If you do not receive a response within 15 minutes, please proceed with normal repair. ~

10140171

Flash: 6.7L Diagnostic And System Improvements This bulletin involves reprogramming the Engine Control...

Read full bulletin

Module/Powertrain Control Module (ECM/PCM) with the latest available software. These DTCs have been changed from a one trip fault to a two trip fault: P2280 - Air Flow Restriction / Leak Between Air Cleaner And MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release: Ambient Air Temperature Improvements. Stationary de-soot with WiTech fix.

10140139

AS69RC Transmission For DD, DF, and DP Models ONLY; Code P2757 ? TCC PRESSURE CONTROL SOLENOID CONTROL CIRCUIT...

Read full bulletin

PERFORMANCE~ Transmission Part Numbers: RL300150AA [4x4], or RL300149AA [4x2 LHS PTO], RL300152AB 4x2 RHS PTO]~ If you are ordering an Aisin Transmission AS69RC [sales code DF2] for replacement due to code P2757 present [for 2016MY only] with the following symptoms:~ 1. Code P2757 with MIL on [Check engine light on]~ 2. Harness check is good~ 3. Vehicle build dates are from 10/15/2015 to 4/17/2016~ 4. Low miles - approximately below 1500 miles.~ Suggested repair actions:~ 1. Clear the code and test drive with light throttle attempting to engage torque converter lock up. The code P2757 will set, if torque converter lock up fails.~ 2. If the code P2757 returns: Replace Torque Converter [Part number RL335702AA] only.~ 3. Return the suspect Torque converter to FCA for review. [Follow Part retention process]

10140094

Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

10140006

04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Suspect stock of part number: 04627694AAmust be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before17 April, 2017.

10139997

Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25,...

Read full bulletin

B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.

10139989

Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.

Read full bulletin

See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system

10139988

Gasket, Rocker Cover If you are replacing this gasket for an oil leak, please call Steve Alvarado @ (866) 799-1695 ext:...

Read full bulletin

4720271 to arrange for Fastrac shipper

10139824

Rear Crank Shaft Oil Seal and retainer plate For Cummins engines only If replacing Rear Main Seal for oil leak, replace seal and retainer as a set.

Read full bulletin

Please do not disturb seal in retainer.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695 If you do not receive a response within 15 minutes, please proceed with normal repair.

10138865

Rear Crank Shaft Oil Seal and Retainer Plate For Cummins equipped vehicles only; If you are working on a 2016 or 2017...

Read full bulletin

vehicle ONLY and are replacing the Rear Main Seal for oil leak, replace seal, retainer and gasket using PNs; 05086755A$, 05086754A$, 05015705A$. Remove the retainer with the seal installed. Please do not disturb seal in retainer when removing from engine. Please refer to detailed repair instructions in DealerConnect TechConnect for oil seal retainer replacement. Cummins Engineering is currently investigating the root cause of the oil leak concern and would like to analyze these parts. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return. If you do not receive a response within 15 minutes, please proceed with normal repair.

10138863

Pentastar Oil Filter Adapter All vehicles equipped with a 3.2L or 3.6L engine; If replacing the Oil Filter Adapter...

Read full bulletin

(OFA) due to a leak detected between OFA and block, an O-ring kit (68191356AA) is now available to repair OFA/Block Interface leaks. Using dye will assist in determining source of leak. Ensure OFA Cap Oring is seated in the proper groove in the cap and not damaged or cut. Engineering is seeking information regarding OFA leaks. Questions/info can be directed to: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison Cell (248-292-9510) ron.dallison@fcagroup.com Joe Lovell Cell (734) 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.

10138861

Oil Pan 2012-2017 Cummins engines with oil pan leaks, please inspect the shallow area of the oil pan for cracks.

Read full bulletin

If cracks are found, please replace as necessary. Cracks are typically found above the cross member area. Please contact Chad Eichbrecht at cell (248) 309-2695 to arrange for part return or email chad.w.eichbrecht@fcagroup.com If you do not receive a response within 15 minutes, please proceed with normal repair.

10137045

Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please...

Read full bulletin

contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

10137044

Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster...

Read full bulletin

or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.

10121927

NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...

Read full bulletin

(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

10121737

Intake Grid Heater Grid Heater Relay 2012 - 2016 6.7L Cummins engines with Intake Heater issues or DTC P2609 and ...

Read full bulletin

P0542, please replace the Intake Heater Grid and Relay as a set. 68210071A$ (relay) and 05187880A$ (grid). Inspect electrical cable between the heater grid and relay for signs of possible overheating. Replace cable as necessary.

10121736

High Pressure Connector Tube/Fuel Injector For 2016 6.7 Cummins - When replacing Fuel Injector for a Misfire Code...

Read full bulletin

(P0300- P0306), please also replace the High Pressure Connector Tube and return tube with the injectors.

10121687

Rear Crank Shaft Oil Seal and retainer plate For Cummins equipped vehicles only;~ If replacing Rear Main Seal for oil...

Read full bulletin

leak, replace seal and retainer as a set PN; 9003466. Please do not disturb seal in retainer when removing from engine.~ Cummins Engineering is currently investigating the root cause of the oil leak concern. If there are any questions, please contact Chad Eichbrecht at cell (248) 309-2695~ If you do not receive a response within 15 minutes, please proceed with normal repair

10121668

Housing: Oil Filter Adapter Cummins equipped trucks ONLY; If you are replacing the oil filter adapter as a result of...

Read full bulletin

thread damage to the oil filter connector (Spud), DO NOT replace the entire adapter assembly. The oil filter connector is available separately (Part Number 04429355).~ If ordering an adapter due to some other issue, you must also order an oil bypass valve Mopar Part # 04797726AB, as these are not reusable. Please refer to all applicable published service information for oil bypass valve installation

10121657

Intake Manifold Gasket Intake Manifold Gaskets on Pentastar Upgrade (Sales Code ERC/ERF) are reusable provided they are not cut, torn or melted.

Read full bulletin

The gaskets are not required by warranty to be replaced like they are on Pentastar Classic (ERB/EHB). The new gaskets are not interchangeable with Pentastar Classic Intake Manifold Gaskets.

10121651

Flash: 6.4L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...

Read full bulletin

Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following DTCs: **P0335 - Crankshaft Position Sensor Circuit. P2610 - PCM Internal Engine Off Timer Performance.** P0456 - EVAP System Small Leak. P3402 - Cylinder 1 Deactivation Control Performance. P3426 - Cylinder 4 Deactivation Control Performance. P3442 - Cylinder 6 Deactivation Control Performance. P3450 - Cylinder 7 Deactivation Control Performance. P2610 - PCM Internal Engine Off Timer Performance set in the PCM memory. In addition to the DTCs listed above, the software update will improve: **Correct an issue related to rounding of the cruise control set speed displayed in the cluster. Brake Throttle Override calibration has changed to be less sensitive. Throttle Body supplier change has caused a widening of the minimum and maximum voltage limits Correct a software issue with oil pressure light function at key-up. Correct a software issue related to idle timer. Correct a software issue with inconsistent engine RPM increments/decrements with operator idle speed.(DD/DF/DP ONLY).** Improved Cruise Control Acceleration mode. Improved Multi Displacement System operation 6-Speed Automatic 66RFE transmission (Sales Code DFP). Multi Displacement System function improved while in PTO stationary mode. 6-Speed Auto Aisin AS66RC transmission (Sales Code DF3). Potential small improvement in fuel economy at higher altitudes. Potential improvement in high altitude engine idle RPM stability. EGR monitor status function.

10108546

"Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal ...

Read full bulletin

Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair."

Electrical

75 bulletins
11015599

Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes (DTCs) P21C4 (Diesel Exhaust Fluid) Reductant...

Read full bulletin

Line Heater Control Circuit High, and U11C1 Reductant Control Module Received Implausible Data From ECM/PCM, Set

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

Read full bulletin

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

Read full bulletin

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10236873

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

Read full bulletin

Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10236871

Ambient Temperature Sensor Servicing.

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

Read full bulletin

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10231712

Malfunction Indicator Lamp (MIL) Illumination.

Read full bulletin

NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

10230183

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10226281

Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the...

Read full bulletin

rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid (DEF) only. Exposure to fluids that contain hydrocarbons (i.e. diesel fuel) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper (P/N 223-44-863) available through MoparEssentialTools.com to confirm exposure.

10226265

Ignition Node Module Replacement This bulletin involves replacing the ignition node module.

Read full bulletin

Some customers may experience a no start issue when turning the key fob in the ignition node module(Fig. 1).

10225992

Ambient Temperature Sensor Servicing.

10225369

Ambient Temperature Sensor Servicing.

10225232

Ambient Temperature Sensor Servicing.

10224657

Flash: Radio Frequency Hub Module (RFHM) Enhancement

10223855

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

Read full bulletin

washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

10223838

Remote Start Antenna Replacement This bulletin involves replacing the remote start antenna module.

Read full bulletin

Some customers may experience a diminished or less than satisfactory range when trying to lock/unlock the doors or when using the remote start from the key fob. Some customers may also experience a Tire Pressure Monitoring (TPM) icon illuminated while all the tires are properly inflated.

10223831

RA3 And RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.

Read full bulletin

Customers may experience one or more of the following: Satellite radio reception improvements. Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. (U.S. Market Only) (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle. (U.S. Market Only)

10223828

Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves reprogramming the RFHM module with the latest available software.

Read full bulletin

Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

10222970

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

Read full bulletin

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find the following DTCs set in the PCM memory: P064F - Unauthorized Software/Calibration Detected. P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. U0001-00 - CAN C BUS. P1C55 - NOx Sensor Intermittent - Bank 1 Sensor 1. P24A5 - EGR Cooler Bypass Bank 1 Control Stuck. P207F - Reductant Quality Performance. P218F - Reductant No Flow Detected. U110E - Lost Ambient Temperature Message. The following Diagnostic Trouble Codes (DTCs) have been changed from a one trip fault to a two trip fault:P2280 - Air Flow Restriction / Leak Between Air Cleaner and MAF. P203C - (Diesel Exhaust Fluid) Reductant Level Sensor Circuit Low. P208D - (Diesel Exhaust Fluid) Reductant Pump Control Circuit High. The following improvements/enhancements are also included in this software release:Fuel pressure override test improvement for wiTECH. AC pressure sensor error threshold change. No crank, No start fix. Ambient Air Temperature Improvements. Stationary de-soot with WiTECH fix.

10222885

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

Read full bulletin

replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10221597

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221380

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

Read full bulletin

replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10221228

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.

Read full bulletin

If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

10221153

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

10221152

Battery Tester Warranty Code Procedures, Medtronic Update Process

10219909

Flash: Dosing Control Unit (DCU) Diagnostic and System Improvements This bulletin involves reprogramming the DCU with...

Read full bulletin

the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs):P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.

10219889

Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.

Read full bulletin

The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

10219876

RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.

Read full bulletin

Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.

10219831

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.

Read full bulletin

Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

10219830

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

Read full bulletin

washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

10218310

RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.

Read full bulletin

A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.

10218303

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...

Read full bulletin

Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10217578

Flash: Dosing Control Unit (DCU) Diagnostic And System Improvements This bulletin involves reprogramming the DCU with...

Read full bulletin

the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs): P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.

10214527

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

Read full bulletin

replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10181560

External Fuel Pump Relay Kit Now Available

10181513

Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be...

Read full bulletin

serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

10181512

Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the...

Read full bulletin

relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

Read full bulletin

equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10173328

Key Programming, Security Pin Request, Pin Invalid

10168382

RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a...

Read full bulletin

radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.

10166537

RADIO [RES] - New and/or Service Exchange For RES radio concerns.

Read full bulletin

Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

10162500

Sensor-nitrous oxlde

10162492

Module-Parking Assist

10159998

Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code.

Read full bulletin

Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

10159935

RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio.

Read full bulletin

A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted. Any of DTCs B1400-92-Front Left Audio Speaker Output - Performance Incorrect Operation and/or B1404-92- Front Right Audio Speaker Output - Performance Incorrect Operation and/or B1408-92-Rear Left Audio Speaker Output - Performance Incorrect Operation and/or B140C-92-Rear Right Audio Speaker Output - Performance Incorrect Operation, maybe active or stored. ? Radio display screen may turn off. ? Radio will stay on after the vehicle is turned off with remote. (Applies to vehicle with Mopar remote start add on package only). ? Radio will stay on for 20 minutes after ignition is turned off and the only way to turn off the radio is by pressing the power button on the radio. Software was updated to have the radio shut off based on the cluster accessory delay setting.

10151695

Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been...

Read full bulletin

identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151694

Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message ...

Read full bulletin

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151690

Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You...

Read full bulletin

are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com

10149031

Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification

10149030

Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification

10149020

RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault.

Read full bulletin

The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.

10149017

Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please ...

Read full bulletin

contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.

10149008

Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery.

Read full bulletin

Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.

10140261

RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.

Read full bulletin

A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.

10140254

RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...

Read full bulletin

Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)

10140234

Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...

Read full bulletin

Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:

10140209

05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or...

Read full bulletin

have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

10140046

Flash: Dosing Control Unit (DCU) Diagnostic And System Improvements This bulletin involves reprogramming the DCU with...

Read full bulletin

the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs): P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.

10140003

R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

10139957

Flash: Radio Frequency Hub Module (RFHM) Enhancement This bulletin involves updating the RFHM software.

Read full bulletin

Customers may describe the instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

10138931

Flash: Dosing Control Unit (DCU) Diagnostic and System Improvements This bulletin involves reprogramming the DCU with...

Read full bulletin

the latest available software and if necessary replacing the unit. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following Diagnostic Trouble Codes (DTCs):P207F - Reductant Quality Performance. P202C - Reductant Tank Heater Control Circuit High. P203B - Reductant Level Sensor 1 Circuit Performance.

10138914

Flash: BCM Diagnostic and System Improvements This bulletin involves reprogramming the Body Control Module (BCM) with the latest available software.

Read full bulletin

The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

10138901

RA3 and RA4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.

Read full bulletin

Customers may experience one or more of the following:?Navigation Failed? message is displayed. Navigation is inoperative or inaccurate. CD player will not play songs and/or locks up the radio. Clock will not automatically update to local time. Clock may be off by several hours. (RA3 Only). HVAC temperature out of sync with radio display (KL vehicles). Some Uconnect App remote commands do not execute with the vehicle. Radio Apps are inoperative. Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Radio will lock up. Radio display screen is black or blank. Battery drain - due to radio staying on. Navigation failed message is displayed. Clock not automatically updating to local time. HVAC temperature out of sync with radio display (KL vehicles). Improvements:Adds Apple Siri Eyes Free capability for iPhone owners. Add the ability to drag and drop icons into the menu bar. Enhanced Voice Recognition (VR) performance. Media devices, phone pairing, and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature. Satellite radio reception improvements.

10138856

Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.

Read full bulletin

Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.

10138855

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

Read full bulletin

washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

10137067

Diagnosing A Urea Module That Is Exposed To Diesel Fuel This bulletin involves discussing what will happen to the...

Read full bulletin

rubber material used in the urea pump when exposed to diesel fuel. This unit is sometimes referred to as the Selective Catalyst Reductant (SCR) module or the Adblue Delivery Module (ADM). Units exposed to hydrocarbons have a particular failure mode, the rubber heater unit is crinkled and in some cases the metal heater protrudes through the rubber membrane. The rubber material used in this unit is designed to withstand Diesel Exhaust Fluid (DEF) only. Exposure to fluids that contain hydrocarbons (i.e. diesel fuel) will damage the unit beyond repair. Units returned that exhibit this failure mode will have warranty claims that are rejected. Units that exhibit this failure mode should be considered customer abuse and should not be covered under warranty. Use the Hydroscopic test paper (P/N 223-44-863) available through MoparEssentialTools.com to confirm exposure.

10137051

Ignition Node Module Replacement This bulletin involves replacing the ignition node module.

Read full bulletin

Some customers may experience a no start issue when turning the key fob in the ignition node module(Fig. 1).

10137047

Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and...

Read full bulletin

contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~

10121884

Flash: BCM Diagnostic And System Improvements This bulletin involves updating the Body Control Module (BCM) software.

Read full bulletin

The customer may describe the headlamps flicker while operating at night. This condition may be more prevalent after the bulb(s) have been replaced with an aftermarket bulb.

10121717

Flash: Instrument Panel Cluster (IPC) Enhancement This bulletin involves updating the Instrument Panel software and...

Read full bulletin

updating Radio Frequency Hub Module (RFHM) software to latest version. The customer may describe one or more of the following: Instrument cluster backlighting may start flickering. This usually occurs when the dimming is in the lower settings (high-line instrument panels only). The cruise control set speed does not match the digital speedometer (BUX vehicles only).

10076514

SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.

Read full bulletin

SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.

10076501

SUBJECT: Flash: Radio Frequency Hub Module (RFHM) Enhancement SYMPTOM/CONDITION: Customers may describe the...

Read full bulletin

instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

10076293

SUBJECT: RA3 RA4 Radio Enhancements OVERVIEW: This bulletin involves inspecting and, if required, updating the radio software.

Read full bulletin

SYMPTOM/CONDITION: A small number of customers may experience one or more of the following: Navigation failed message is displayed. Clock not automatically updating to local time. Poor or no connection to cellular network. HVAC temperature out of sync with radio display (KL vehicles). Display goes blank/black. Radio locks up. Some Uconnect App remote commands do not execute with the vehicle.

10076280

SUBJECT: Flash: Radio Frequency Hub Module (RFHM) Enhancement SYMPTOM/CONDITION: Customers may describe the...

Read full bulletin

instrument cluster is illuminating by itself after the ignition has been off for an extended period of time (10 minutes or more).

Other

59 bulletins
10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

Read full bulletin

this is normal and not a defect.

10242795

6.7L New Oil Usage Information Incorrect oil used.

Read full bulletin

This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusion.

10229341

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...

Read full bulletin

Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

Read full bulletin

semi and full synthetic oils.

10224672

Center Console Lid Binding

10223559

Blind Spot Or Park Assist Warnings, False Activation

10221813

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10221771

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...

Read full bulletin

Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

10221266

No Start, No Crank

10221154

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

Read full bulletin

Detected Message

10220478

Cable assembly. Power sliding backlite.

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

Read full bulletin

awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

Read full bulletin

structural repair parts usage.

10218120

Diagnostic And System Improvements.

10194007

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

Read full bulletin

Detected Message

10191449

Cable assembly. Power sliding backlite.

10180203

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10178698

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L...

Read full bulletin

Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

10177504

Blind Spot Or Park Assist Warnings, False Activation

10175743

Disinfectant Solution Recommended for COVID-19

10175501

Speed Control Operates Intermittently

10175088

Speed Control Operates Intermittently

10174168

Speed Control Operates Intermittently

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

Read full bulletin

awareness regarding the use of aftermarket parts.

10169245

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

Read full bulletin

structural repair parts usage.

10162507

Actuator-Multiaitr

10162505

Mat Kit- Floor Front

10162502

Power Transfer Unit

10162488

POWER DISTRIBUTION CENTER - INTELLIGENT POWER

10162486

FASCIA - REAR

10151699

Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having...

Read full bulletin

MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151692

Message You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

10149036

Molding Sill-Rear

10149009

Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756.

Read full bulletin

If no response is received within 15 minutes, then proceed with required repair.

10149002

Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable.

Read full bulletin

Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair

10148990

Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat...

Read full bulletin

covers and seat cover repairs.

10140249

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140248

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140227

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140226

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

10140211

Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140210

P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.

10140103

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140102

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140101

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140100

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140099

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140098

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140097

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140096

You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140015

Shop Certification Program Guidelines

10140014

Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)

10140008

Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership.

Read full bulletin

Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

10139680

STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance.

Read full bulletin

This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

10129008

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

Read full bulletin

(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

10076541

SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is ...

Read full bulletin

being opened or closed.

10074951

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10074937

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

10062142

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Body & Paint

33 bulletins
11012318

SEAL - OUTPUT SHAFT

11012314

SEAL - OUTPUT SHAFT

10231735

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

Read full bulletin

Mirror Contacts Door Window Glass In The Folded Position.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

Read full bulletin

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10228123

Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

Read full bulletin

**This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

Read full bulletin

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

Read full bulletin

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10220098

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

Read full bulletin

industry awareness regarding the recommended usage of Authentic Mopar Glass.

10219694

This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

10215059

This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest

10209545

This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

10181489

Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

Read full bulletin

**This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**

10169246

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

Read full bulletin

industry awareness regarding the recommended usage of Authentic Mopar Glass.

10162521

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

10162504

Latch- Front Door

10162501

Run-Front Door Glass

10162489

Panel Assembly-Door Trim

10162485

ASH RECEIVER - INSTRUMENT PANEL

10151754

Windshield Wiper Blade/Element Maintenance

10151697

Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been...

Read full bulletin

identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151689

Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as...

Read full bulletin

either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com

10149028

Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING...

Read full bulletin

LT:04805839AD

10149023

Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors.

Read full bulletin

To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?

10141289

Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

Read full bulletin

**This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**

10140203

68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have...

Read full bulletin

stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

10140011

DAPAP Requirements - Addition of Exterior Mirrors (Rev.

Read full bulletin

A)

10140010

Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership.

Read full bulletin

Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

10140007

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

10140005

55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part...

Read full bulletin

numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017

10140004

04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or...

Read full bulletin

have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

10139971

Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.

Read full bulletin

The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.

10121777

Gap at Center Stack at the Instrument Panel This bulletin involves rework to the center stack trim at the instrument panel.

Read full bulletin

The customer may notice a large gap where the center stack meets the instrument panelFig.1.Gap at Center Stack Trim

10121776

Rear Door Fixed Glass Cover is Loose This bulletin involves rework to the rear door fixed glass cover trim.

Read full bulletin

The customer may notice the glass cover trim is loose or shows a gap on either of the rear doorFig.1.Gap Identified at Door

Fuel System

23 bulletins
11013055

Malfunction Indicator Lamp (MIL) Illuminated.

Read full bulletin

Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10229454

COOLER - EGR

10226002

Guidelines For The Use Of Alternative Diesel Fuels.

10220071

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10218576

Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector.

Read full bulletin

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P218F - Reductant No Flow Detected. P202E - (Diesel Exhaust Fluid) Reductant Injector Performance. The customer will not notice any drivability issues associated with these DTCs. These DTCs may set when the vehicles is parked for a long time and the ambient temperatures are below -11 C (12 F).

10217549

Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill...

Read full bulletin

guidelines.

10217524

Door Hinge Assembly Side door hinge noisy.

Read full bulletin

Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

10169219

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10162496

Tube- Fuel Filler

10162494

Tube- Fuel Filler

10162490

TAILPIPE - EXHAUST

10151693

Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as...

Read full bulletin

either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151691

Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as...

Read full bulletin

either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10149035

Inspection and Return: 68261532AA: Evaporator - Air Conditioning

10149015

Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell...

Read full bulletin

(248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.

10149003

Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC),...

Read full bulletin

please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.

10142203

RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped.

Read full bulletin

A customer may experience one or more of the following conditions: Radio display screen will lock up and reset intermittently. Incorrect routing directions to fuel stations when using Travel Link. Unable to turn on heated seats; icon is greyed out. Navigation screen goes blank. Navigation system freezes/locks up. Vehicles with Mopar special edition radio will update radio?s splash screen. Navigation icon shows the vehicle going backward when it?s moving forward.

10140095

68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having...

Read full bulletin

stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140017

Diesel Exhaust Fluid This bulletin provides information regarding the Diesel Exhaust Fluid (DEF) vehicle delivery fill...

Read full bulletin

guidelines.

10140009

Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership.

Read full bulletin

Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

10139992

Door Hinge Assembly Side door hinge noisy.

Read full bulletin

Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

Transmission

20 bulletins
10223672

This bulletin involves replacing the transmission assembly.

10222880

Transfer Case Shift Lever Design Change

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10219814

9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.

Read full bulletin

If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

10218250

9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.

Read full bulletin

If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

10217534

Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber...

Read full bulletin

insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

10217533

Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber...

Read full bulletin

insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

10162487

Transmission ? With Torque Converter

10162482

Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 orstacey.davis@fcagroup.comif...

Read full bulletin

the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.

10149016

Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969.

Read full bulletin

If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.

10149006

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please...

Read full bulletin

check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

10140002

Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber...

Read full bulletin

insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

10140001

Customer Satisfaction Notification T13 Manual Transmission Shift Lever The manual transmission shift lever rubber...

Read full bulletin

insert on about 4,300 vehicles may not have properly adhered to the metal shifter housing during the shifter manufacturing process. This condition could cause looseness in the gear shift lever, noise, and additional effort to move the shifter into the selected gear. The manual transmission shift lever must be replaced on all involved vehicles.

10139936

9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.

Read full bulletin

If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~

10137046

A/C Compressor This applies to 2015 and 2016 UF and PF.

Read full bulletin

Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

10121914

Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...

Read full bulletin

Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: A harsh 1-2 upshift. Excessive gear shifting.

10121913

Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...

Read full bulletin

Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: A harsh 1-2 upshift. Excessive gear shifting.

10121724

Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque...

Read full bulletin

converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance.

10119635

Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...

Read full bulletin

Module (TCM) with the latest available software. Some customers may experience one or more of the following conditions: A harsh 1-2 upshift. Excessive gear shifting.

10108543

"Transmission Torque Converter Replacement Due To Dislodged Snap Ring This bulletin involves replacing the torque...

Read full bulletin

converter after verifying that an internal snap ring has dislodged. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) set in the Transmission Control Module (TCM) memory: P2757-00 - TCC Pressure Control Solenoid Control Circuit Performance."

Lighting

14 bulletins
11021585

LAMP - DOME

11019776

LAMP - DOME

11017451

LAMP - DOME

10235028

Headlamp Bulb

10224663

Headlamps May Be Out Of Adjustment Or Alignment

10220534

Malfunction Indicator Lamp (MIL) Illumination.

Read full bulletin

Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

Read full bulletin

industry awareness regarding the use of recycled or salvage parts.

10188738

Malfunction Indicator Lamp (MIL) Illumination.

Read full bulletin

Diagnostic Trouble Code (DTC) P207F ? Reductant Quality Performance Set.

10169247

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

Read full bulletin

industry awareness regarding the use of recycled or salvage parts.

10149033

TAILLIGHT.

10140207

Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

10139963

Headlamps May Be Out Of Adjustment Or Alignment This bulletin involves adjusting the headlamps to specified alignment.

Read full bulletin

The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.

10076507

SUBJECT: Headlamps May Be Out Of Adjustment Or Alignment.

Read full bulletin

OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.

10076286

SUBJECT: Headlamps May Be Out Of Adjustment Or Alignment.

Read full bulletin

OVERVIEW: This bulletin involves adjusting the headlamps to specified alignment. SYMPTOM/CONDITION: The customer may describe that the headlamps are out of alignment or oncoming vehicles are flashing their bright lights at them.

Infotainment

14 bulletins
10220078

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.

Read full bulletin

18.01.35 (BU Vehicles)

10220063

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

10220059

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

10219809

Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...

Read full bulletin

regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~

10218245

Speakers: For 2016 speakers issues (all bodies), before replacing this part please contact one of the following people...

Read full bulletin

regarding this repair: Mahmoud (Mo) Touha at cell (248) 705-3934. If no response is received within 15 minutes, then please proceed with repair.~

10170382

RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software.

Read full bulletin

18.01.35 (BU Vehicles)

10169226

RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.

Read full bulletin

18.01.35 (BU Vehicles)

10169211

RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error

10169207

Revised Customer Satisfaction Notification VB3 ? Navigation Flash

10166598

Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest...

Read full bulletin

Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.

10159965

Radio Software Enhancements This bulletin involves updating the radio's software.

Read full bulletin

CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).

10159942

Radio Software Enhancements This bulletin involves updating the radio's software.

Read full bulletin

CAUTION: Confirm the correct radio flash file to the applicable model and family vehicle before flashing. A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. ? Charging schedule showing in the setting menu (FF BEV only). ? Korean language was not supported (APAC - Korea only). Enhancement: ? Removing the charging schedule from showing in the setting menu (FF BEV only). ? Adding Korean language support (APAC - Korea only).

10121930

Radio Software Enhancements This bulletin involves updating the radio's software.

Read full bulletin

A customer may experience one or more of the following: Radio display screen intermittently may go blank. Radio display screen may lock up. Back up display may not turn off. Loss of radio memory for skipped channels or incorrectly displaying skipped channels in the menu list. Korean language was not supported (APAC - Korea only). Additional Enhancements: Removed the charging schedule from showing in the setting menu (FF BEV only). Adding Korean language support (APAC - Korea only).

10121669

MY16 RA3 & RA4 Replacement Radios All MY16 RA3 and RA4 replacement radios must be ordered through the exchange process at United Radio.

Read full bulletin

DO NOT order a NEW radio from Mopar. Go back and order a "Z" level part number. (example: Z8249986A$) The MY16 replacement radios must be reconfigured by United Radio to the wireless network provider in order for Uconnect Apps to work properly.

Tires & Wheels

12 bulletins
10229993

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

10229988

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

10223381

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

10223376

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

10223221

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

10223216

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

10204363

UPDATES - SAFETY RECALL Y26 WHEEL STUDS

10198295

NUT, Wheel Flange Wheel Nut Service Torque should be 175 N-M.

10198290

NUT, Wheel Flange Wheel Nut Service Torque should be 190 N-M.

10162503

Molding-Wheel Plane

10149024

Return: Molding Kit - Wheel Lip Opening

10149022

Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the...

Read full bulletin

spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.

Brakes

12 bulletins
10218012

Anti Lock Brake (ABS) Module System Enhancements.

10215046

Anti Lock Brake (ABS) Module System Enhancements.

10162509

PadKit- Front Disc Brake

10162508

PadKit- Front Disc Brake

10160034

Flash: Anti Lock Brake (ABS) Module System Enhancements This bulletin involves updating the Anit-Lock Brake System (ABS) module software.

Read full bulletin

The customer may describe the Electronic Stability Control (ESC) Warning lamp is illuminated on the instrument cluster. Upon further inspection, the technician may find the following Diagnostic Trouble Code (DTC): C006A-49 - Multi-Axis Acceleration Sensor - Internal Electronic Failure.

10151700

Title Inspection and Return: Hydro-Booster, - Power Brake.

Read full bulletin

Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com

10149029

Inspection and Return:Brake Rotor-52121050AA

10149027

Inspection and Return: Brake Rotor - PN 04779884AC

10149026

Inspection and Return: Brake Rotor - PN 68188899AA

10149025

Inspection and Return: Brake Rotor - PN 04779712AA

10149007

Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat.

Read full bulletin

It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com

10139956

Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...

Read full bulletin

Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure

HVAC & Climate

11 bulletins
10230189

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10223862

A/C compressor Before replacing the AC compressor for noise or in-op.

Read full bulletin

call one of the individuals below.~ Steve Rice at cell (248) 867 0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.

10222928

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10221603

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10221285

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10220922

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10212475

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10190669

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10173314

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10162491

Outlet- Air conditioning & heater

10140205

68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership.

Read full bulletin

Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

Pre-Delivery & Maintenance

8 bulletins
11022027

Verify Reman part number availability.

Read full bulletin

Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

Read full bulletin

Library for specifications so a suitable alternative can be used

10162513

Warranty Operations Newsletter ? Volume 5, Issue 5

10162511

Warranty Operations Newsletter Volume 5, Issue 4

10162506

Bin- Storage

10148946

Warranty Operations Newsletter Volume 1, Issue 6

10139588

Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on.

Read full bulletin

A test-drive snap shot may help you isolate the source of the issue.

Hybrid & EV

5 bulletins
10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

Read full bulletin

B)

10224022

(Rev. A) Power Inverter Load Ratings

10220474

USB Charging port.

10184699

(Rev. A) Power Inverter Load Ratings

10184399

(Rev. A) Power Inverter Load Ratings

Air Bags & Safety

4 bulletins
10149032

STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification

10149000

Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874.

Read full bulletin

If no response in 15 minutes, proceed with ordering the part

10139985

Restraints Information Sheet (I-Sheet) has been added to Star Parts.

Read full bulletin

Print I-Sheet for technician use.

10139978

Restraints Remove I-Sheet from packaging.

Read full bulletin

Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

Steering

3 bulletins
10175674

Hands On Steering Wheel Message In EVIC

10162499

Damper-Steering

10151698

Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified...

Read full bulletin

as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Software & Calibration

2 bulletins
10162520

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

10140013

Essential Flash Management