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2027 Ram 3500 TSBs

14 Technical Service Bulletins across 8 categories

Infotainment

3 bulletins
11034924

Park Assist Unavailable Message Displayed in The Cluster

11034895

Navigation Won't Load On Home/Split Screen Customers may experience the following: SYMPTOM: Factory navigation won't...

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load on the Home/Split screen Fig. 1.

11034390

Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)

Pre-Delivery & Maintenance

3 bulletins
11034385

Backup Camera Poor Image Quality Inspection

11034380

If customer concern diagnosis leads to suspect u-joint issue with the prop shaft, u-joint service kit should be utilized to fix concern.

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Prop shaft replacement would not be required.

11034338

HD Front and Rear Prop Shafts Increase U-Joint Usage If customer concern diagnosis leads to suspect u-joint issue or...

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failure with the prop shaft, u-joint service kit should be utilized to fix concern. Prop shaft replacement would not be required.

Engine

2 bulletins
11037272

Engine Overheat Customers may comment on the following: SYMPTOM: Vehicle overheating.

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Temperature gauge is reading hot. Overheat symbol is illuminated in Instrument Panel Cluster (IPC). This bulletin involves inspecting the thermostat housing part number and, if necessary, replacing the thermostat.

11036360

Engine Overheat Customers may comment on the following: Vehicle overheating.

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Temperature gauge is reading hot. Overheat symbol is illuminated in Instrument Panel Cluster (IPC). This bulletin involves inspecting the thermostat housing part number and, if necessary, replacing the thermostat.

Electrical

2 bulletins
11035064

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

11034342

Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...

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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.

Brakes

1 bulletin
11038319

WIRELESS CHARGER Welcome GREEN LED not turning ON after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads.

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Part numbers affected: 68630089AA 68630088AB 68649038AA Welcome Green LED turns on for 1 second after multiple IGN ON/OFF without sleep cycle and no phone on the charging pad. Intent of this condition is to notify the customer/dealership that the Wireless Charging Pad is ready to charge. Do not report as warranty claim, no impact to wireless charger functionality. Part numbers affected: 68630089AB 68630088AD 68649038AB Advice to dealership: Do no replace wireless charger PNs 68630089AA,68630088AB,68649038AA if no Welcome GREEN LED is seen after multiple IGN ON/OFF without sleep cycle and no phone on the charging pads. This feature is available in the successor NIKs, no impact to wireless charger functionality.

Body & Paint

1 bulletin
11037267

Switch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate...

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Handle Inoperative.

Air Bags & Safety

1 bulletin
11037262

Airbag Warning Light On or Intermittent.

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The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)

Other

1 bulletin
11036366

PULLEY Fan If replacing 68209745AA, also replace 68723388AA, 05086958AB, and 68000833AD.

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Retain bolts, mark each with its original location, and submit a STAR ticket for parts return. Bolt P/Ns: 68005469AA, 03928873, 68445520AA, 04886003AA.