2024 Ram 3500 TSBs

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Rain Sensor Internal Failure.

Rain Sensor Internal Failure.

Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

Sensor(s) Not Reading And Or Showing Dashes.

AEB ACC FCW Message On Cluster.

experience one or more of the following: - Error display of ""Uconnect Box Requires Service/Wifi Unavailable"" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of ""Uconnect Box Requires Service"" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]."

U11C1-00 (Reductant Control Module Received Implausible Data From ECM/PCM), do not replace the DEF Pump. Follow TSB's released and appropriate Service Diagnostics.

Missing or Invalid

/ DP vehicles with 6.7L (ETL / ETM / ETN) built on or before October 15,2024 and exhibiting DTCs P21C4-00 (Reductant Line Heater Relay Control Circuit High) and / or U11C1-00 (Reductant Control Module received implausible Data from ECM / PCM). These DTCs will occur after installation of service DCU 68458603AB. Do not replace parts until after the TSB 25-008-24 is performed. If the DTC(s) continue to set, then follow the Service Diagnostics for the applicable DTC."

Missing or Invalid

Line Heater Control Circuit High, and U11C1 Reductant Control Module Received Implausible Data From ECM/PCM, Set

illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): C2202-00 - Original VIN Mismatch/missing. Customers may also experience: ""Service air suspension"" icon light may be on and system may be defaulting to normal ride height. This bulletin involves updating the ASCM with the latest available software."

Missing or Invalid

what DTC are detected and take proper steps acceding to the DTC's. 2.- Make sure all the switches are properly connected to their harness, disconnect the switch and reconnect it. 3.- Review the window Switch for any physical issue (Button stuck, broken) If after performing these steps the switch remains faulty. Follow suggested repairs per diagnostics performed.

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. 7.- Before replacing the SCCM disconnect it and reconnect it again. If there are no DTC's active, physical defects, steering controls inop, wipers inop, nor turn signal inop, horn inop, then SCCM does not need to be replaced.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Stuck, U103C-00 KIN/IGNM Communication

Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps. If there are no DTC's nor physical defectives, then the telescopic mirror switches can't be replaced.

Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P21C4-00 - Reductant Line Heater Relay Control Circuit High. U11C1-00 - Reductant Control Module Received Implausible Data From ECM/PCM. These DTCs will occur after installation of service DCU 68458603AB. This bulletin involves reprogramming the DCU with the latest available software."

sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

One Or More Exhaust Temperature Sensor (EGT) Diagnostic Trouble Codes (DTCs), Set.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement

and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): P0299-00 - Turbocharger Underboost. Customers may also comment on the following: Low power/acceleration or lag condition. This bulletin involves performing an Air Handling Performance Test (APT) and possibly replacing the air filter.

and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1404 - EGR Close Position Performance. Customers may also comment on one or more of the following: Engine tugging. Unstable idle. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.

illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C003A-62 - Right Rear Wheel Speed Sensor - Signal Compare Failure. C0037-62 - Left Rear Wheel Speed Sensor - Signal Compare Failure. C003A-2F - Right Rear Wheel Speed Sensor - Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor - Signal Erratic. Customers may experience one or more of the following: The check engine light illuminates. The ABS light illuminates. The traction control light illuminates. The forward collision warning lamps light illuminates. The 4WD unavailable message on the Instrument Panel Cluster (IPC). Vehicle might not shift from drive to park or vice versa. The vehicle safe hold systems are in place if the vehicle does not shift to park. Vehicle will not shut off. This bulletin involves replacing both rear wheel speed sensors.

New Part: 68645327AA (Non-Oiled Air Filter) Replaces: 53034051AA (Oiled Air Filter) - This part is superseded and should no longer be installed. The air filter for all other applications remains unchanged: Continue to use 68517554AA for: All 2018 MY and older 6.7L Cummins equipped vehicles. All 2019 MY and newer vehicles with non-6.7L engines. 2. Special Service Procedure for DTC P0299 Application: 2019-2024 MY HD Trucks with 6.7L Diesel (ETM/ETN) Condition: If DTC P0299 is active and the vehicle is equipped with the previous oiled air filter (PN# 53034051AA). Procedure: Replace the oiled air filter (53034051AA) with the new non-oiled filter (68645327AA). Service Catalog reflects these updated usages.

Clicking noise. Engine noise.

illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0234-00 - Turbocharger Overboost Condition. P0299-00 - Turbocharger Underboost. P0101-00 - Mass Air Flow Sensor "A" Circuit Performance. P2463-00 - Diesel Particulate Filter Restriction - Soot Accumulation Bank 1. P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. P2262-00 - Turbocharger Boost Pressure Not Detected - Mechanical. P0471-00 - Exhaust Pressure Sensor 1 Performance. P1451-00 - Diesel Particulate Filter System Performance. P2457-00 - Exhaust Gas Recirculation Cooling System Performance. P2263-00 - Turbo Boost System Performance. P2459-00 - Diesel Particulate Filter Regeneration Too Frequent. P24A2-00 - Diesel Particulate Filter Regeneration Incomplete - Bank 1. P0401-00 - EGR System Performance. P0402-00 - EGR Flow Excessive Detected

In these situations, it is recommended to use the appropriate Mopar air filter (57008652AA). The "AC" level of the part is in development to resolve this issue. 1BP00507AB should still be usable for 2018 and older Model year Cummins engines.

please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.

(D2/DD/DF/DJ/DP)

08-159-25 before replacing any parts on the seat back frame.

This bulletin involves inspecting and possibly replacing the rear transfer case rear output shaft seal."

SYMPTOM/CONDITION: Fore-aft function does NOT work when actuating the seat switch. DIAGNOSIS: 1) Put seat in position for inspection. 2) Disconnect seat wire harness motor connector from the fore-aft motor on the seat adjuster, wait 10 seconds, and reconnect. 3) Verify function of the fore/aft adjuster. Step 1. Open 2nd row door and function rear seat cushions up to stowed position. Step 2. Adjust the driver front seat to the full up position. Use switches on the side shield to move power seat fully up. Step 3. Remove the 4 bolts that hold the seat to the truck floor and discard. The bolts have lock patch that is not reusable. Step 4. Lay the seat down so its laying on its back so the underside of the seat is easily accessible. Step 5. Remove the fore/aft wire harness motor connector from the fore/aft motor (back right of the seat adjuster). Push on the tab to remove the motor wire harness connector from the motor. Leave disconnected for 10 seconds. Step 6. Reconnect the fore/aft wire harness motor connector to the fore/aft motor. Push / Pull / Push the connector with fingers to ensure the wire harness connector is fully seated to the fore/aft motor connector. Step 7. Before assembling the seat back to the truck floor, cycle the seat to check that the motor is working properly by pressing the fore/aft switch. If fore/aft motor does not function, please refer to Replacement Procedure below. Step 8. If the seat is working properly, carefully reassemble the seat back to the truck floor using the four new bolts. Use a torque wrench to verify 47 Nm. Step 9. *Note: Checking the passenger seat will be the same procedure as the driver seat. REPLACEMENT PROCEDURE  Only for seats rejected after inspection. Replace Power Seat Adjuster per MOPAR service part replacement instructions. MOPAR Part Numbers: 68455847AA, 68455848AA, 68455849AA"

This bulletin involves adding oil system protection and letting the engine idle."

illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."

REPAIR SUMMARY: This bulletin involves adding oil system protection and letting the engine idle."

Start (WRS) may have to be pressed twice to shut the engine off. WRS feature unable to turn off the engine when using the WRS button."

illumination and the vehicle must exhibit one or more of the following Diagnostic Trouble Codes (DTCs): P245D - EGR Cooler Bypass Control Circuit High. P02E3 - Diesel Intake Air Flow Control Circuit High. P0490 - EGR Control circuit High. P229F - Aftertreatment N0X Sensor Circuit Performance - Bank 1 Sensor 2. P0299 - Turbocharger Underboost. P242F - Diesel Particulate Filter Restriction - Ash Accumulation. P0128 - Thermostat Rationality. In addition, the following software enhancements are available: Improved troubleshooting and repair accuracy for air handling components. Eliminates false faults for air handling actuators. This bulletin involves reprogramming the ECM/PCM with the latest available software"

Or Corrupted

(WRSS) feature unable to turn off the engine stop/start with the WRSS button. This bulletin involves updating the RFHM module with the latest available software."

turn off the engine when using the WRS button

Wiper Doesnt Work or Stops Randomly On Glass

illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1404 - EGR Position Sensor Rationality Closed This bulletin involves replacing the EGR valve."

Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."

Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis.

C2202-00)~ Prior to replacing for a C2202-00 (Original VIN mismatch) contact engineer FCA REDACTED CONTENT~ If no response in 15 minutes proceed with repair.~ ~ Please replace the ASCM for this DTC and do not reset the module. Hold it for parts return~

2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)

Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chassis (DP) (Rev. C)

a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039

warped or deformed causing a gap between the edge of the door and the molding. NOTE: This condition can appear on any of the doors. This bulletin involves replacing one or more door outer belt moldings.

This O-ring is factory-fitted and must remain in place to ensure proper sealing and prevent leaks or fitment issues.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

Output Shaft Seal should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary.

Output Shaft Seal - sub component parts should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

Output Shaft Seal - service part numbers 68161329AA OR 68449218AA (max tow application) - should be considered in lieu of entire transfer case or driveshaft replacement. In the case of major damage to components, contact StarCenter and/or proceed with replacements as necessary

to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace the switch.

or B1570-93

TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.

Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

Driver and/or passenger seat inoperative. This bulletin involves replacing the front power seat adjusters."

adjust forward but will not recline back This bulletin involves replacing the front left power seat back and power seat adjuster."

Adding Remote Start

Adding Remote Start

Programmed

RAM Built Trucks Only)

Models (Mexico RAM Built Trucks Only)

this is normal and not a defect.

lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

TPM Lamp On.

This bulletin involves replacing the inverter switch.

due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.

Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

TPM Lamp On.

Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch "C" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch "D" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode This bulletin involves checking for DTCs and possibly replacing the transmission.

ABS And/Or Traction Control Lights May Also Be On

Rear Selective Thrust Washer Failure Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch "C" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch "D" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode. This bulletin involves checking for DTCs and possibly replacing the transmission.

it has been seen this is primarily caused by a wiring issue. Please inspect all wiring, wiring connections and drive the vehicle in the conditions that set this fault according to the environmental data. Conduct the following test drive to recreate the condition to get the DTC to go active, - Shift from 2WD to 4HI (drive > 2 mins) - Shift from 4HI to 4LO (drive > 2 mins) - Shift from 4LO to 4HI (drive > 2 mins) - Shift from 4HI to 2WD (drive > 2 mins) Note: Inspect and confirm no corrosion present at the FAD connector If DTCM is still suspected to be at fault proceed with repair."

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode. This bulletin involves checking for DTCs and possibly replacing the transmission."

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode. *This bulletin involves checking for DTCs and possibly replacing the transmission.*"

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode This bulletin involves replacing the transmission."

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode. This bulletin involves replacing the transmission"

not exhibiting any Diagnostic Trouble Codes (DTCs) or Customer Symptoms. The Malfunction Indicator Lamp (MIL) should not be illuminated. If a customers VIN is listed in your RSU VIN list, does not have the MIL illuminated and does not exhibit any customer symptom/conditions, perform the repair. For all other vehicles with the MIL illuminated or exhibiting any customer symptoms/conditions, this service action does not apply. Please follow normal diagnostic and repair procedures. This bulletin involves replacing the transmission 4C clutch hub/reaction sun gear assembly and the 4C clutch hub/reaction sun gear assembly rear selective thrust plate/shim. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."

not exhibiting any Diagnostic Trouble Codes (DTCs) or Customer Symptoms. The Malfunction Indicator Lamp (MIL) should not be illuminated. If a customers VIN is listed in your RSU VIN list, does not have the MIL illuminated and does not exhibit any customer symptom/conditions, perform the repair. For all other vehicles with the MIL illuminated or exhibiting any customer symptoms/conditions, this service action does not apply. Please follow normal diagnostic and repair procedures.** This bulletin involves replacing the transmission 4C clutch hub/reaction sun gear assembly and the 4C clutch hub/reaction sun gear assembly rear selective thrust plate/shim. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."

vehicles not exhibiting the Diagnostic Trouble Codes (DTCs) or Customer Symptoms below. Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following DTCs: P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode. This bulletin involves replacing the transmission rear selective thrust plate located between the Number 6 thrust bearing and the reaction sun gear and replacing the reaction sun gear. VINs identified as being involved in this campaign are currently live and searchable. Stop Sale is in effect for the above-identified vehicles. NOTE: Some of the involved vehicles may be in dealer new vehicle inventory. Involved vehicles can be determined by using the VIP inquiry process."

vehicle may exhibit/set one or more of the following DTCs: P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode."

of the following Diagnostic Trouble Codes (DTCs): lP0218-00 - Transmission High Temperature Operation Activated. lP0716-00 - Input Speed Sensor 1 Circuit Performance. lP0729-00 - Gear 6 Shift Incorrect Ratio. lP0731-00 - Gear 1 Shift Incorrect Ratio. lP0732-00 - Gear 2 Shift Incorrect Ratio. lP0733-00 - Gear 3 Shift Incorrect Ratio. lP0734-00 - Gear 4 Shift Incorrect Ratio. lP0735-00 - Gear 5 Shift Incorrect Ratio. lP0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. lP0868-00 - Transmission Fluid Pressure Low. lP0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. lP0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. lP0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: lHard shifting into gear. lVehicle enters into limp home mode."

vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0218-00 - Transmission High Temperature Operation Activated. P0716-00 - Input Speed Sensor 1 Circuit Performance. P0729-00 - Gear 6 Shift Incorrect Ratio. P0731-00 - Gear 1 Shift Incorrect Ratio. P0732-00 - Gear 2 Shift Incorrect Ratio. P0733-00 - Gear 3 Shift Incorrect Ratio. P0734-00 - Gear 4 Shift Incorrect Ratio. P0735-00 - Gear 5 Shift Incorrect Ratio. P0841-00 - Transmission Fluid Pressure Sensor/Switch 1 Circuit Performance. P0868-00 - Transmission Fluid Pressure Low. P0871-00 - Transmission Fluid Pressure Sensor/Switch ""C"" Circuit Range/Performance. P0876-00 - Transmission Fluid Pressure Sensor/Switch ""D"" Circuit Range/Performance. P0944-00 - Loss Of Hydraulic Pump Prime. Customers may also comment on one or more of the following: Hard shifting into gear. Vehicle enters into limp home mode. This bulletin involves replacing the transmission rear selective thrust plate located between the Number 6 thrust bearing and the reaction sun gear."

Some technicians have been using the brake pedal pad labor code which is not the same as the parking brake pedal pad. The correct labor operation code should be for parking brake pedal pad replacement is 05-05-06-01.

brake Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps. 4.- Review the internal resistance of the switch to corroborate if it is shorted: a) Between Pins 10&2 it should be around 13ohms +/- 4ohms b) Between Pins 3 & 4 and 4 & 6, 160 ohms +/-10 Ohms If a problem is found in the resistor values. Please replace the Switch.

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: C003A-2F - Right Rear Wheel Speed Sensor - Signal Erratic. C0037-2F - Left Rear Wheel Speed Sensor - Signal Erratic. Customers may also comment on the following: Automatic Brake System (ABS) lamp and Electronic Stability Control (ESC) lamp turn on when driving over rumble strips. This bulletin involves replacing one or both rear wheel speed sensors. "

Leaking power steering fluid from the hydroboost assembly. This bulletin involves inspecting and possibly replacing the power brake hydro-booster assembly if a leak is found."

call FCA REDACTED CONTENT for a FasTrack part return. ~ If no response in 15 minutes, proceed with repair. Please leave the last 8 of VIN, plus vehicle mileage, and dealer code.

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

the Powertrain Service Center (PTSC) Pre-Authorization Program ALL DEALERS"

Chassis (DD) to the Powertrain Service Center (PTSC) Pre-Authorization Program"

Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "

Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri "

Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "

Diesel Exhaust Fluid (DEF) System Diagnostic Trouble Codes (DTCs) due to Hydrocarbon Contamination.

NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration."

Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A

Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

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prior to replacing seatbelt please inspect for debris and any build up on the webbing and DRing. If evidence of debris and build up, please clean seatbelt webbing or turning loop as described below. Seat Belt Maintenance: Do not bleach, dye or clean the belts with chemical solvents or abrasive cleaners. This will weaken the fabric. If the belts need cleaning, use a mild soap solution or lukewarm water. Do not remove the belts from the vehicle to wash them. Dry with a soft cloth. Sun damage can also weaken the fabric. Replace the belts if they appear frayed or worn or if the buckles do not work properly. NOTE: If the belts retract slowly, inspect the upper turning loop for soiling. If soiling is present, clean with a wet soft cloth until all residue is removed.

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