2010 Ram 2500 TSBs

semi and full synthetic oils.

awareness regarding the use of aftermarket parts.

structural repair parts usage.

awareness regarding the use of aftermarket parts.

structural repair parts usage.

MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

If no response is received within 15 minutes, then proceed with required repair.

Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair

covers and seat cover repairs.

Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.

Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

*RM

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].

To prevent mix matching valve bodies and solenoid packs the connectors are color coded.~ Valve bodies with a white connector can be used on 2010, 2009, 2008..., model years. Valve bodies with a gray connector can only be used on 2011, 2012, 2013..., model years.~ Solenoid packs with a white connector are used with 2010, 2009, 2008..., model years. Solenoid packs with a gray connector are used with 2011, 2012, 2013..., model years.

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance.

Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~

replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

available as part of the standard diagnostic process located in TechCONNECT>Service Info.

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

The transfer case needs to be positioned in AWD/2WD position to properly assemble gear motor to T-Case. Please reference Star Online publication S2121000003 for further details. Do not have the transfer case in in another position other than AWD/2WD and rotate the motor to align the bolt holes as this could result in damage to the gear motor.

Control Module (ECM) with new software.Trucks exhibiting any DTC related to Oxygen Sensor, Oxygen Sensor Module or communication to the Oxygen Sensor Module also require that Service Bulletin?s 25-004-12 (or later bulletin) must be performed (if not previously performed). Pick up trucks equipped with a 6.7L Cummins diesel have a number of software improvements/enhancements available. This SB will include improved robustness for DTC's: P2000 - NOX ABSORBER EFFICIENCY BELOW THRESHOLD P1451 - DIESEL PARTICULATE FILTER SYSTEM PERFORMANCE P0101 - MASS AIR FLOW SENSOR "A" CIRCUIT PERFORMANCE P046C - EGR POSITION SENSOR PERFORMANCE P049D - EGR CONTROL POSITION EXCEEDED LEARNING LIMIT P051B - CRANKCASE PRESSURE SENSOR CIRCUIT RANGE/PERFORMANCE P2002 - DIESEL PARTICULATE FILTER EFFICIENCY BELOW THRESHOLD P2262 - TURBOCHARGER BOOST PRESSURE NOT DETECTED - MECHANICAL P2609 - INTAKE AIR HEATER SYSTEM PERFORMANCE P245B - EGR COOLER BYPASS STATUS LINE INTERMITTENTVehicles flashed to address the above codes should be driven and repair validated. If code(s) return, follow diagnostic procedures available in DealerCONNECT/TechCONNECT.Improvements other than DTC robustness or enhancements: O2 Sensor cleaning cycle Correct Charge Air Cooler (CAC) out voltage reading in WiTech Improve idle shutdown messages Add ability to read Exhaust Manifold Presure (EMP) sensor value in WiTech Display correct Exhaust Gas Recirculation (EGR) position in WiTech Make Grid Heater off time selectable in WiTec Display correct alternator voltage in WiTech Turn Low Voltage Idle Up Off MIL on with no DTC Ability to read EGR valve gap on wiTECH Erroneous, brief brake lamp flash at key onSecure Bootloader softwareIf the Engine Control Module (ECM) does not have a calibration installed, or has an unapproved calibration installed then the ECM will

available as part of the standard diagnostic process located in TechCONNECT>Service Info.

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.

Powertrain Control Module (PCM) with new software. The customer may experience a MIL illumination. Upon further investigation the technician may find that any of the following erroneous Diagnostic Trouble Codes (DTCs): ? U0140 - Lost Communication With Body Control Module. 2010 DJ 5.7L (Sales Code EZC) Attempting to clear this DTC will be unsuccessful. ? P050D - Cold Start Rough Idle. ? P2181 - Cooling System Performance has been set. ? P0935 - Line Pressure Sensor Circuit High. All RFE transmissions. P0300 through P0308 - Multiple and Single Cylinder Misfire. This condition can occur when the vehicle is started cold and the driver immediately places the vehicle in drive and applies heavy throttle. Driveability and Transmission improvements are also included with this software release. These changes consist of the following: ? Enhanced clutch protection for more robust torque management during repeated fore and aft movement (rocking vehicle). All engines. ? A revised torque convertor lockup schedule that will reduce transmission temperatures in Tow/Cruise mode. All models equipped with RFE transmission. ? A Clunk sound or feel a shudder when the cruise control resume switch is pressed. This condition is most noticeable after the brakes were pressed to cancel cruise control and then the resume switch is pressed. All models equipped with RFE transmission. ? A shudder or shaking feeling when a wide open throttle (WOT) event is performed by the customer. This is most noticeable after the transmission downshifts during the WOT event. This condition will stop once the transmission upshifts. All models equipped with RFE transmission. ? A shudder or shaking feeling when accelerating from a stop under moderate throttle. This condition will stop once the transmission upshifts. All models equipped with RFE transmission.

stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

&Rear Door

Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.

Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.

Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288

Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.

Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.

intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.

information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com

Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.

or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com

stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~

replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

Suspect stock of part number: 04627694AAmust be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before17 April, 2017.

There has been an application change to the Cummins turbo diesel thermostat. When replacing a thermostat confirm the correct replacement is choosen.~ 2010, 2011, and 2012 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature has been increased to 200 degrees requiring thermostat 68067109AA.~ 2009, 2013, and 2014 RAM Trucks 2500/3500/4500/5500 engine coolant operating temperature is 190 degrees requiring thermostat 68005464AA.~ These thermostats are not interchangeable and doing so will result in reduced engine performance.

Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~

replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.

available as part of the standard diagnostic process located in TechCONNECT>Service Info.

available as part of the standard diagnostic process located in TechCONNECT>Service Info.

Diagnostic Trouble Codes P0201, P0202, P0203, P0204, P0205, and/or P0206, please make sure that the wiring loom and/or connector in the valve cover gasket is not the root cause to your concern. In addition, make sure that the wiring attaching nuts are torqued to their proper value.~

replacement of a gasoline long block engine assembly. This procedure is to be used prior to conducting any engine related repairs or removal of engine components.

(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~

Active

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. ? P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note) ? P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note) ? P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note) ? P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) ? P0030 O2 Sensor 1/1 Heater Circuit ? P0031 O2 Sensor 1/1 Heater Circuit Low ? P0032 O2 Sensor 1/1 Heater Circuit High ? P0036 O2 Sensor 1/2 Heater Circuit Malfunction ? P0037 O2 Sensor Heater Circuit Low 1/2 ? P0038 O2 Sensor Heater Circuit High 1/2 ? P0053 O2 Sensor Heater 1/1 Resistance ? P0054 O2 Sensor Heater 1/2 Resistance ? P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 ? P0131 1/1 02 Sensor Shorted To Ground ? P0132 1/1 02 Sensor Shorted To Voltage ? P0135 O2 Sensor 1/1 Heater Performance ? P0137 1/2 02 Sensor Shorted To Ground ? P0138 1/2 02 Sensor Shorted To Voltage ? P0141 O2 Sensor 1/2 Heater Performance ? P113C O2 Sensor Power Supply Circuit Performance ? P2195 O2 Sensor 1/1 Out Of Range High ? P2196 O2 Sensor 1/1 Out Of Range Low ? P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 ? P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 ? P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 ? P22B5 O2 Sensor 1/2 Pump Cell Current Trim Circuit Open ? P2237 O2 Sensor 1/1 Pump Cell Current Circuit Low ? P2243 O2 Sensor 1/1 Reference Voltage Circuit Open ? P2251 O2 Sensor 1/1 Negative Current Control Circuit/Open ? P2270 O2 Sensor 1/2 Out Of R

replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com

The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.

contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.

Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.

Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:

have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

Sensor Overlay Harness for any Oxygen Sensor related DTC(s). The Overlay Harness will consist of twelve 18 AWG wires (six from each Oxygen Sensor) that run to a new Oxygen Sensor Module connector. Four wires will be removed from the original vehicle O2 Module connector and installed in the new overlay harness O2 Module connector.Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note). P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note). P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note)P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) P0030 O2 Sensor 1/1 Heater Circuit P0031 O2 Sensor 1/1 Heater Circuit Low P0032 O2 Sensor 1/1 Heater Circuit High P0036 O2 Sensor 1/2 Heater Circuit Malfunction P0037 O2 Sensor Heater Circuit Low 1/2 P0038 O2 Sensor Heater Circuit High 1/2 P0053 O2 Sensor Heater 1/1 Resistance P0054 O2 Sensor Heater 1/2 Resistance P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 P0131 1/1 02 Sensor Shorted To Ground P0132 1/1 02 Sensor Shorted To Voltage P0135 O2 Sensor 1/1 Heater Performance P0137 1/2 02 Sensor Shorted To Ground P0138 1/2 02 Sensor Shorted To Voltage P0141 O2 Sensor 1/2 Heater Performance P113C O2 Sensor Power Supply Circuit Performance P2195 O2 Sensor 1/1 Out Of Range High P2196 O2 Sensor 1/1 Out Of Range Low P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 P22B5 O2 Sensor 1/2 Pump Cel

accessory Backup Camera kit has changed on the Ram 2011 and 2012 model years.The L1 Circuit is WT/RD. Please make sure the instruction sheet supplied in the kit has the date of December 01, 2010. If the instruction sheet does not have this date then use TechCONNECT to get the most updated instructions. Go under the Service Info tab and select Mopar Accessories, Audio and Electronics, Instruction Sheet, Backup Camera.

contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~

Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure. ? P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note) ? P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note) ? P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note) ? P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) ? P0030 O2 Sensor 1/1 Heater Circuit ? P0031 O2 Sensor 1/1 Heater Circuit Low ? P0032 O2 Sensor 1/1 Heater Circuit High ? P0036 O2 Sensor 1/2 Heater Circuit Malfunction ? P0037 O2 Sensor Heater Circuit Low 1/2 ? P0038 O2 Sensor Heater Circuit High 1/2 ? P0053 O2 Sensor Heater 1/1 Resistance ? P0054 O2 Sensor Heater 1/2 Resistance ? P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 ? P0131 1/1 02 Sensor Shorted To Ground ? P0132 1/1 02 Sensor Shorted To Voltage ? P0135 O2 Sensor 1/1 Heater Performance ? P0137 1/2 02 Sensor Shorted To Ground ? P0138 1/2 02 Sensor Shorted To Voltage ? P0141 O2 Sensor 1/2 Heater Performance ? P113C O2 Sensor Power Supply Circuit Performance ? P2195 O2 Sensor 1/1 Out Of Range High ? P2196 O2 Sensor 1/1 Out Of Range Low ? P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 ? P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 ? P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 ? P22B5 O2 Sensor 1/2 Pump Cell Current Trim Circuit Open ? P2237 O2 Sensor 1/1 Pump Cell Current Circuit Low ? P2243 O2 Sensor 1/1 Reference Voltage Circuit Open ? P2251 O2 Sensor 1/1 Negative Current Control Circuit/Open ? P2270 O2 Sensor 1/2 Out Of R

Connectors for any Oxygen Sensor related DTC. Do NOT replace any parts prior to performing this bulletin and the Verifications test below. If the vehicle has any of the following DTC?s for O2 Sensors, Stored, Pending or Active, perform the Repair Procedure.? P013A O2 Sensor 1/2 Slow Response - Rich To Lean (Soot related code, see note)? P013B O2 Sensor 1/2 Slow Response - Lean To Rich (Soot related code, see note) ? P014C O2 Sensor 1/1 Slow Response - Rich To Lean (Soot related code, see note) ? P014D O2 Sensor 1/1 Slow Response - Lean To Rich (Soot related code, see note) ? P0030 O2 Sensor 1/1 Heater Circuit ? P0031 O2 Sensor 1/1 Heater Circuit Low ? P0032 O2 Sensor 1/1 Heater Circuit High ? P0036 O2 Sensor 1/2 Heater Circuit Malfunction ? P0037 O2 Sensor Heater Circuit Low 1/2 ? P0038 O2 Sensor Heater Circuit High 1/2 ? P0053 O2 Sensor Heater 1/1 Resistance ? P0054 O2 Sensor Heater 1/2 Resistance ? P064D Internal Control Module 02 Sensors Processor Performance - Bank 1 ? P0131 1/1 02 Sensor Shorted To Ground ? P0132 1/1 02 Sensor Shorted To Voltage ? P0135 O2 Sensor 1/1 Heater Performance ? P0137 1/2 02 Sensor Shorted To Ground ? P0138 1/2 02 Sensor Shorted To Voltage ? P0141 O2 Sensor 1/2 Heater Performance ? P113C O2 Sensor Power Supply Circuit Performance ? P2195 O2 Sensor 1/1 Out Of Range High ? P2196 O2 Sensor 1/1 Out Of Range Low ? P22AB O2 Sensor Positive Current Control Circuit/Open - Bank 1 Sensor 2 ? P22AE O2 Sensor Reference Voltage Circuit/Open - Bank 1 Sensor 2 ? P22B2 O2 Sensor Negative Current Control Circuit/Open - Bank 1 ? P22B5 O2 Sensor 1/2 Pump Cell Current Trim Circuit Open ? P2237 O2 Sensor 1/1 Pump Cell Current Circuit Low ? P2243 O2 Sensor 1/1 Reference Voltage Circuit Open ? P2251 O2 Sensor 1/1 Negative Current Control Circuit/Open ? P2270 O2 Sensor 1/2 Out Of

industry awareness regarding the recommended usage of Authentic Mopar Glass.

industry awareness regarding the recommended usage of Authentic Mopar Glass.

identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com

LT:04805839AD

To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?

stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

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Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017

have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

replace the entire rear power window glass assembly when the rubber channel on top of sliding glass is falling out. Order only the replacement rubber channel (P/N 68080080AA) or the plastic slider (P/N 68166526AA) depending on which part is damaged.

either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

(248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.

please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.

A customer may experience one or more of the following conditions: Radio display screen will lock up and reset intermittently. Incorrect routing directions to fuel stations when using Travel Link. Unable to turn on heated seats; icon is greyed out. Navigation screen goes blank. Navigation system freezes/locks up. Vehicles with Mopar special edition radio will update radio?s splash screen. Navigation icon shows the vehicle going backward when it?s moving forward.

stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

MALFUNCTION LIGHT IS ON DUE TO A SOFTWARE ERROR IN THE EMISSIONS SYSTEM. 2010 RAM. *RM

Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.

Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: P2000 - NOX Absorber Efficiency Below Threshold - Bank 1. P2A00 - O2 Sensor 1/1 Circuit Performance. P2A01 - O2 Sensor 1/2 Circuit Performance.

high sooting issues have been properly addressed, inspecting both Oxygen (O2) sensors and either cleaning the sensors or replacing sensors, and installing an O2 Sensor Shield on the exhaust pipe in the area of the FRONT O2 sensor. Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: ? P2000 - NOX Absorber Efficiency Below Threshold - Bank 1. ? P2A00 - O2 Sensor 1/1 Circuit Performance. ? P2A01 - O2 Sensor 1/2 Circuit Performance.

Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.

Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: P2000 - NOX Absorber Efficiency Below Threshold - Bank 1. P2A00 - O2 Sensor 1/1 Circuit Performance. P2A01 - O2 Sensor 1/2 Circuit Performance.

Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com

It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com

Module (ITBM) please review the following items.~ 1. The ITBM does not control the trailer lights. If the trailer lights are not working, do not change the ITBM.~ 2. If the Diagnostic Trouble Code(DTC) reported by the ITBM is C10C7-11 "Electronic Trailer Brake Control Output Short to Ground" or C10C7-12 "Electronic Trailer Brake Control Output Short to Battery", please verify the wiring on the trailer. The purpose of this faults is to protect the ITBM output from faulty trailer wiring.~ 3. If the customer complaint is ITBM not detecting the trailer connection. Do not change the ITBM until the system has been verified with load simulation and confirmed that ITBM is not recognizing the load. If load simulation indicates that the ITBM is operating properly, please verify the trailer wiring.~ 4. ITBM output will not be available if a trailer is not connect and plugged into the vehicle. The ITBM must detect a trailer before you will get trailer brake output.~ 5. Please follow the service manual procedures before changing the ITBM.~ This part can only be used as a replacement on vehicles with the Integrated Trailer Brake system already installed. Do not attempt to use this module for the purpose of adding the Integrated Trailer Brake system to a vehicle that was not originally equipped. You will encounter configuration difficulties. MOPAR has developed a kit, part number 82212548 to be used for installation of the Integrated Trailer Brake system on vehicles.

Customer may experience MIL illumination. Further investigation by the technician may find one or more of the following DTC(s) present: P2000 - NOX Absorber Efficiency Below Threshold - Bank 1. P2A00 - O2 Sensor 1/1 Circuit Performance. P2A01 - O2 Sensor 1/2 Circuit Performance.

Library for specifications so a suitable alternative can be used

2009 through 2012 model year: (DS) Ram Truck (ND) Dodge Dakota (HB) Dodge Durango (HG) Chrysler Aspen NOTE: All of the above involved vehicles are equipped with a Chrysler 9.25? rear axle (sales code DRB) or C235 rear axle (sales code DRN). The above vehicles may have been built with a rear axle pinion nut that can loosen, which could result in the rear axle locking up. This could cause a loss of vehicle control and/or a crash with little warning. Chrysler will conduct a voluntary safety recall on all affected vehicles to install a rear axle pinion nut retainer. Dealers will be notified of the launch of this safety recall by way of established methods used in the past.

inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.

This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.

inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.

A test-drive snap shot may help you isolate the source of the issue.

inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.

inspecting and/or replacing the washer reservoir. A customer may have a condition where fluid is leaking from the washer reservoir. On further inspection the technician may find cracks in the reservoir by the washer pump pocket.

packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.

check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

THIS BULLETIN INVOLVES FLASH REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. ALSO INCLUDED MODEL RAM1500 MODEL YEAR 2010 AND MODEL DAKOTA MODEL YEARS 2009-2010. *JS

HVAC SOFTWARE ARE CAUSING ACTUATOR GEARS TO MAKE NOISE AND BREAK. THIS COULD MAKE THE HVAC CONTROLS INOPERABLE. 2010 RAM. *RM

REPROGRAM HVAC CONTROL HEAD AND INSPECT/REPLACE ACTUATORS. THE HVAC MODE DOOR ACTUATOR GEARS ON VEHICLES MAY BREAK AND RESULT IN THE INABILITY TO FULLY CONTROL THE HVAC FUNCTIONS. CSC LETTER WAS REC'D. *PE

industry awareness regarding the use of recycled or salvage parts.

industry awareness regarding the use of recycled or salvage parts.

Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

If no response in 15 minutes, proceed with ordering the part

Print I-Sheet for technician use.

Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.

spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.

as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

MODEL YRS FOR CAB CHASSIS (REG AND MEGA PICKUPS AND 4X4) 2003-2011. *PE

Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.