2025 Ram 1500 TSBs
597 Technical Service Bulletins across 16 categories
Categories
Electrical
141 bulletinsMIL-On After a Powertrain Control Module (PCM) Replacement
Blindspot Alert Unavailable Service Required Warning Message Customers must experience on one or more of the following:...
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SYMPTOM: Blindspot Alert Unavailable Service Required pop-up message or relevant Blindspot warning messages display on the Instrument Panel Cluster (IPC). Driver and passenger mirror collision detection lights stay on. Advanced Driver Assistance Systems (ADAS) feature are disabled. Technicians must find one or more of the following Diagnostic Trouble Codes (DTCs): U015D-00 - Lost Communication With Automated Driving System Control Module "B". U045E-00 - Invalid Data Received From Automated Driving System Control Module "B". U015C-00 - Lost Communication With Automated Driving System Control Module "A". U02BC-00 - Lost Communication With Localization And Mapping Module. NOTE: These DTCs will not illuminate the Malfunction Indicator Lamp (MIL). This bulletin involves repairs to the CADM and CADM2 and wiring harnesses.
PUMP, Auxiliary Coolant, High Temperature Before replacing the High Temperature Auxiliary Coolant Pump, please perform...
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the following steps: 1) Key ON/OFF and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.
Front Passenger Display Module Verify "Z" part number availability.
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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF...
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and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash. If correct repair is not performed then the claim or condition will be recovered by Warranty Operations.
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF...
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and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Inspect battery terminals for damage to rule out a battery drainage issue. 6) Ensure the PCM is up-to-date with the latest available flash.
Not applicable to vehicles built for US market.
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Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation SYMPTOM: the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) has been set: **P1A29-00 - Cell Supervisory Circuit A Failure. U3017-00 - Control Module Timer/Clock Performance.** P0E55-00 - DC/DC Converter Current Sensor Circuit "A" Intermittent/erratic. Customers may also experience one or more of the following: **Vehicle in limp-home mode. Start/Stop feature will be disabled.** The 12-volt battery is not charging properly. The battery charge stays low or dies quickly, even after driving. The vehicle had to be towed due to battery not charging.
Not applicable to vehicles built for US market.
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Digital Key Control Module (DKCM) SOP 5.0 FOTA Only The customer may comment on the following: SYMPTOM: Smart Phone As Key does not work. Unable to pair their device as a Digital Key. Unable to see Digital Key tile in their RAM App. Ability to pair the key but unable to see the Lock/Unlock/Panic/Remote Climate buttons in their wallet. (Even though their phone is qualified to have the feature). Vehicle proximity lights wake up too often when near the vehicle with their phone.
PUMP, Auxiliary Coolant Before replacing the Auxiliary Coolant Pump, please perform the following steps: 1) Key ON/OFF...
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and let the after-run pump run for at least 20 minutes before moving on to step #2. 2) Inspect the pump connector area for presence of water. 3) Inspect the pump connector for corrosion. 4) Inspect the pump for coolant contamination as this can cause the pump to stall. 5) Ensure the PCM is up-to-date with the latest available flash. 6) Inspect battery terminals for damage to rule out a battery drainage issue.
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...
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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
Power Tailgate Module (PTGM) Setting In Radio Reverts Customers may experience the following: SYMPTOM: PTGM setting in...
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radio reverts back to Auto mode after selecting Manual mode.
Flash: Door Control Module (DCM) Updates Technician may find the following Diagnostic Trouble Code (DTC): SYMPTOM: ...
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B2577-00 - Window Not Calibrated / Lost Calibration.** Customers may experience one or more of the following: Driver and passenger window 'auto up' function is inoperative. This bulletin involves inspecting and possibly reprogramming the DDM and PDM with the latest available software
Digital Key Control Module (DKCM) SOP 5.0 FOTA Backup Release The customer may comment on the following: Customer...
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unable to add digital key to the vehicle / Customer not able to pair phone in the digital key app. Customer unable to see digital key tile in radio / GMA App (Ram App). Customer accepted FOTA multiple times but did not get the digital key (SPAAK) capability. **This bulletin involves reprogramming the DKCM with the latest available software.**
Smart Phone As A Key Module
A/C Inoperative, A/C Relay Not Engaging.
Fuel Delivery Module Before replacing the fuel module for DTCs P0461 and P062A and other not start, long crank, fuel...
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gauge accuracy and drivability issues, the technician should disconnect the electrical connector at the pump and perform a visual inspection of the connector for and bent, spread, or pushed out terminals. Repair any issues found. Reconnect the plug and perform a push pull push to ensure the connector is fully installed. Then perform 3 keys cycles and listen to hear if the fuel pump is operational. If the fuel pump is heard that indicates that everything is operating correctly. If the pump is heard replacement is not necessary, any replacement will function in the same way.
For concerns of an inoperative A/C system (no relay activation, no compressor engagement, or no response to commands),...
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technicians need to utilize Star Online Publication S2624000007 prior to component replacement. Failure to follow this star online publication may result in repeat repairs or misdiagnosis.
WIRING INJECTOR
Before replacing any parts check for applicable TSBs/RSUs.
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If no applicable TSBs/RSUs, or they have already been applied, please refer to the updated Service Library diagnostic procedure for P1CEA-00-BOOST SIDE EVAP PURGE SYSTEM PERFORMANCE (MODULE, Powertrain Control (PCM), 3.0L GMET6) and SOL S2518000008.
MODULE - CENTRAL ADAS DECISION and DRIVER MONITORING
Flash: Door Control Module (DCM) Updates Technician may find the following Diagnostic Trouble Code (DTC): B2577-00 -...
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Window Not Calibrated / Lost Calibration.** Customers may experience one or more of the following: Driver and passenger window 'auto up' function is inoperative This bulletin involves inspecting and possibly reprogramming the DDM and PDM with the latest available software.
A/C Inoperative, A/C Relay Not Engaging.
Flash: Heating Ventilation And Cooling (HVAC) Module Updates Customers may experience one or more of the following: The...
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HVAC randomly blows cold air while in the heat position. NOTE: Hot air will eventually return but the HVAC still intermittently blows cold air. When the heated seat feature is turned on with cloth seats, the heat cycles off after a period of time with out the occupant commanding it to turn off. This bulletin involves reprogramming the HVAC module with the latest software.
MODULE - DOOR
MODULE - IGNITION
Active Damping Control Module (ADCM) Stored Diagnostic Trouble Codes (DTCs).
DTC C008F Calibration Not Learned remains active until the EPB Assembly Check is successfully completed at the vehicle assembly plant.
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This function is performed using the EPB Assembly Check Routine. Dealers must run the EPB Assembly Check Routine and confirm successful completion before replacing the EPB module, as module replacement should not be performed to address this condition. Note: Replacement modules leave supplier with C008F active.
Door Control Module (DCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2577-00 - Window Not Calibrated / Lost Calibration. Customers may experience one or more of the following: Power windows are inoperative and will not respond to switch inputs. Driver and passenger window auto up/down functions inoperative. *This bulletin involves inspecting and possibly reprogramming the DDM and PDM with the latest available software.
WARNING: Shorting the 48V output stud to the 12V output stud can cause immediate and irreversible damage to the power pack unit.
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Always use insulated tools and protective stud covers when performing service operations. NOTE: A loose or high resistance ground connection may result in abnormal voltage behavior and can increase the risk of electrical component damage. Always verify ground integrity before system power up. For P0AFA repair: Please follow the Service library steps 1 through 7 without fail. Only replace PPU or MGU after verifying the final step of the procedure.
Rear Mid Range Radar (MRR) Bracket Revision Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C00C4-76 - Rear Radar Module "A" - Wrong Mounting Position. C00C5-76 - Rear Radar Module "B" - Wrong Mounting Position. Customers may also comment on the following: Blind Spot Warning indicator displayed on the Instrument Panel Cluster (IPC). This bulletin involves replacing the right and left side rear MRR brackets.
Flash: Occupant Restraint Controller Module (ORC) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B0090-49 Left Frontal Acceleration Sensor-Internal Electronic Failure. B0095-49 Right Frontal Acceleration Sensor-Internal Electronic Failure. B2761-49 Left B-Pillar Impact Acceleration Sensor-Internal Electronic Failure. B2762-49 Left C-Pillar Impact Acceleration Sensor-Internal Electronic Failure. B2764-49 Right B-Pillar Impact Acceleration Sensor-Internal Electronic Failure. B2765-49 Right C-Pillar Impact Acceleration Sensor-Internal Electronic Failure. Customers may also experience the following symptom: Airbag warning light is on in the Instrument Panel Cluster (IPC). NOTE: Airbag deployment is not affected. This bulletin involves reprogramming the ORC module with the latest software.
Flash: Radio Frequency Hub Module (RFHM) Updates Customer may experience one or more of the following: SYMPTOM: ...
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**Excessive Ignition Off Draw (IOD) on 12v vehicle battery if keys are left within proximity range.** (NA vehicles only). RFHM software update fails when attempting to perform a flash. Low vehicle battery. Key fob is inoperable. Proximity is inoperable. This bulletin involves inspecting and possibly reprogramming the RFHM module with the latest available software.
U0422-00 Implausible Data From BCM Set In Central ADAS Decision Module (CADM).
Please review all wiring Connectors for latches between Latch and PTGM and Middle Connector to make sure they fully...
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seated and Connectors are clipped in. No Latch to be replaced for stored DTCs. DTCs trigger due to loose connectors. Unplug and plug connectors back and clear DTCs and check the system.
Radio Remains On After Ignition Off
Flash: Radio Frequency Hub Module (RFHM) Updates Customer may experience one or more of the following: SYMPTOM: **12V...
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vehicle battery dies if keys are left within proximity range (NA vehicles only).** RFHM software update fails when attempting to perform a flash. Low vehicle battery. Key fob is inoperable. Proximity is inoperable. and a new LOPs.
Park Assist is Disabled and The Module is Setting One or More of the Following Diagnostic Trouble Codes (DTCs) for...
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"Performance or Incorrect Operation"
Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
A/C Inoperative, A/C Relay Not Engaging.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Malfunction Indicator Lamp (MIL) Illuminated, Diagnostic Trouble Codes (DTCs) P208B, P2D1F, P218F, P202E, P2048, P20E8,...
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Setting In The Powertrain Control Module (PCM)
MODULE DOOR
MODULE DOOR
Whistling Noise from Driver Side 6x9 Exterior Mirror Area Issue present on MY25 onward standard (6x9) exterior mirrors.
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The hole shape and surface around the ambient temperature sensor can cause a whistle. If there are customer complaints for wind noise or whistle on the driver side the mirror temperature sensor access door could be the root cause. The cause can be verified by re-creating the issue and then taping over the sensor opening. If after taping the noise is eliminated this is the cause. The temperature sensor access door is serviceable and should be the only component replaced. Do not swap a full mirror assembly.
Flash: Telematics Box Module Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B1560-11-Cellular Antenna 1-Circuit Short To Ground. B1561-11-Cellular Antenna 2-Circuit Short To Ground. B1562-14-GPS Antenna-Circuit Short To Ground Or Open. B22A9-96-ECU Internal Performance-Component Internal Failure. Customers may also experience the following: "Uconnect Box Required Service" Message in Radio Display. This bulletin involves reprogramming the TBM with the latest available software.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Front HDMI Port or Front Passenger Display Module (FPDM) Not Projecting Video
DT Power Running Board Dealer installed Kit (82219228AA and 82219228AB) may require Module Software Update to latest release level.
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All other parts in Kit are OK. Tech will need to confirm module provided in kit part number and re-flash if not part number 68601712AC. Please reference TSBs 08-007-26 and 08-008-26 for Software re-flash information.
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.
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Rain Sensor Internal Failure.
MODULE - CENTRAL ADAS DECISION
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.
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Rain Sensor Internal Failure.
Flash: Power Side Step Module (PSSM) Updates Customers may experience the following: Deploy and retraction of the steps...
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while the vehicle is in motion or while driving. This bulletin involves reprogramming the PSSM with the latest available software.
Keyless Ignition Node (KIN) Sets Diagnostic Trouble Codes (DTCs) B1A7D-2A, U103C-00, or B1A7D-01, P05BD-00
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...
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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.
Please ensure vehicle voltage is within specified limits.
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Most faults will store after an ignition cycle if the vehicle voltage is within specified limits. Check TERMINAL RETENTION ON CONNECTOR C1 PIN 11, CIRCUT D 282 CAN FD+_2 and repair any loose connection. For Loss OF Communication faults, please follow the diagnostic service routine in Service Library and confirm these steps before ORC replacement. Reference Service Library Section 28 - DTC-Based Diagnostics / MODULE, Body Control (BCM) / Diagnosis and Testing / U0151-00-LOST COMMUNICATION WITH RESTRAINTS CONTROL MODULE. The Standard Procedure / COMMUNICATION DIAGNOSTIC PROCEDURE must be performed before replacing any component(s) or module(s). AT A MINIMUM THESE PROCEEDURES MUST BE CHECKED: 1). (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) / Standard Procedure). 2). COMMUNICATIONS DIAGNOSTIC PROCEDURE - LOSS OF COMMUNICATION DIAGNOSTIC PROCEDURE
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...
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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
The ambient temperature sensor mounted on the mirror may read higher than expected, sensor must NOT be removed before reviewing the following cases.
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There are two cases: 1) DTC codes are present, proceed according to the following TSBs: 1.1) 18-031-25 (25 MY DT with DTC: P0071-00 & P0073-00) 1.2) 18-032-25 (25 MY DT with DTC: P0071-00 & P0073-00 for vehicles built on or after July 01, 2024 and before July 29, 2025) 1.3) 08-357-25 (26 MY DT with DTC: P0071-00 & P0073-00) 2) No DTC codes are present, but temperature shown in the cluster/radio is higher than expected, proceed according to SOL S2508000078. To allow the sensor to update properly, drive the vehicle at highway speeds (above 20 MPH) for several miles (15 minutes). This ensures sufficient airflow and temperature sampling for accurate readings. If the temperature still does not update, proceed with standard diagnostic procedures.
2024-2025 DT with DTC P0070 OR P0073 If Mirror Ambient Temperature Sensor (AATS) isnot reading temp correctly or setting...
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DTC P0073, P0070 - allow the sensor to updateproperly by driving the vehicle at highway speeds (above 20 MPH) for several miles (15minutes). This ensures sufficient airflow and temperature sampling for accurate readings. If the temperature still does not update, proceed with standard diagnostic procedures. 2025-2026 DT with DTC P0071 AND P0073 (vehicles built on or between 07/01/2025 -07/29/2025 - If BOTH DTCs are present, before replacing the sensor, refer to the latest TSBin Service Library for additional repair procedure(s). - If NO DTC is present, but temperatureshown in the cluster/radio is higher than expected, allow the sensor to update properly bydriving the vehicle at highway speeds (above 20 MPH) for several miles (15 minutes). Thisensures sufficient airflow and temperature sampling for accurate readings. If thetemperature still does not update, proceed with standard diagnostic procedures.
U0285-00-LOST COMMUNICATION WITH ACTIVE GRILLE AIR SHUTTER MODULE B.
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P05AE-00-ACTIVE GRILL AIR SHUTTER B PERFORMANCE/STUCK OFF.
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate
SENSOR - ACCELERATION
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...
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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure
The ambient temperature sensor mounted on the mirror may read higher than expected, sensor must NOT be removed before reviewing the following cases.
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There are two cases: 1) DTC codes are present, proceed according to the following TSBs: 1.1) 18-031-25 (25 MY DT with DTC: P0071-00 & P0073-00) 1.2) 18-032-25 (25 MY DT with DTC: P0071-00 & P0073-00 for vehicles built on or after July 01, 2024 and before July 29, 2025) 1.3) 08-357-25 (26 MY DT with DTC: P0071-00 & P0073-00) 2) No DTC codes are present, but temperature shown in the cluster/radio is higher than expected, proceed according to SOL S2508000078. To allow the sensor to update properly, drive the vehicle at highway speeds (above 20 MPH) for several miles (15 minutes). This ensures sufficient airflow and temperature sampling for accurate readings. If the temperature still does not update, proceed with standard diagnostic procedures.
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE
Flash: Body Control Module (BCM) Updates Customers may experience one or more of the following: The battery is draining from interior lighting.
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Lock/unlock may not work on the key FOB. This bulletin involves inspecting and possibly reprogramming the BCM with the latest available software.
Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update Customers may experience the following: Wifi cannot...
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be setup This bulletin involves inspecting and possibly updating the SGW to the latest software level in the case that the FOTA did not function
Flash: Central ADAS Decision Module (CADM) Updates Customers may experience one or more of the following: ADAS...
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unavailable message in Instrument Panel Cluster (IPC), chime will sound and blind spot lights will default to on. The following software update is also available: Improved hands free performance. This bulletin involves inspecting and possibly reprogramming the CADM with the latest available software.
If returning multiple sensors, please label the back of the sensors with a letter and refer to that letter in your dealer narrative.
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This will help us understand which sensors had what concern.
Diagnostic Trouble Code (DTC) B1810-00 And Or B25C7- 00 Setting In PCM.
ESC Light Illuminated.
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DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
Flash: Electronic Power Steering (EPS) Module Updates Customers may comment on one or more of the following: The...
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steering feels heavy while returning steering wheel to center during a lower speed turn. The vehicles pulls slightly at highway speeds This bulletin involves inspecting and possibly reprogramming the EPS module with the latest available software
Flash: Instrument Panel Cluster (IPC) Updates Customer may comment on one or more of the following: Analog gauges...
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flickers when vehicle is asleep and the door is opened. IPC "Navigation" option does not show in the menu. This can be accessed by selecting it in the "Favorites" screen. Menu item number five is "Audio" and when cycling through the menu, but "Navigation" is menu item number five in the "Favorites" menu. Battery voltage gauge fill goes to "0%" at all voltages above 14.0v. After enabling head up display one, nothing is displayed in the HUD when layout simple or layout standard is selected. Only "Driver Assist" is displayed in the HUD when layout advanced is selected. "Driver Assist" and turn by turn "Navigation" are displayed when layout custom (layout four from radio) is selected (only applicable with radios using theme 143 This bulletin involves reprogramming the IPC with the latest available software.
Flash: Electronic Power Steering (EPS) Module Updates Customers may comment **on one or more** of the following: The...
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steering feels heavy while returning steering wheel to center during a lower speed turn. The vehicles pulls slightly at highway speeds. This bulletin involves **inspecting and possibly** reprogramming the EPS module with the latest available software
Keyless Ignition Node (KIN) Sets Diagnostic Trouble Codes (DTCs) B1A7D-2A, U103C-00, or B1A7D-01
High Voltage Air Conditioning Refrigerant Dye
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.
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Sensor(s) Not Reading And Or Showing Dashes.
Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update Customers may experience the following: Wifi cannot be setup.
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The following software enhancements are also available: Diagnostic Trouble Code (DTC) U3033 - 00 Control module security certificate Missing/Invalid is active or stored and cannot clear. This DTC will not turn on the Malfunction Indicator Light (MIL). If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. SGW module is not responding to diagnostics and is showing offline. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Smartphone As A Key (SPAAK) SOP 5.0 FOTA Backup Release The customer may comment on the following: Customer unable to...
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add digital key to the vehicle / Customer not able to pair phone in the digital key app. Customer unable to see digital key tile in radio / GMA App (Ram App). Customer accepted FOTA multiple times but did not get the digital key (SPAAK) capability. This bulletin involves updating the SPAAK module with the latest available software.
Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update From R5N to R5T Software Level The customer may...
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comment on the following: Radio screen displays "Uconnect Box Error" with the message "Uconnect Box requires service. Please visit an authorized dealer" Fig. 1. Rear View Camera (RVC) functions normally. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5N to R5T software level.
Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0E55-00 - DC/DC Converter Current Sensor Circuit "A" Intermittent/erratic. Customers may also experience one or more of the following: The 12-volt battery is not charging properly. The battery charge stays low or dies quickly, even after driving. The vehicle had to be towed due to battery not charging. This bulletin involves updating the BPCM with the latest available software.
Flash: Security Gateway Module (SGW) Update Customers may experience the following: Wi-Fi cannot be setup.
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The following software enhancements are also available: Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. SGW is not responding to diagnostics and showing offline. This bulletin involves inspecting and possibly updating the SGW with the latest available software.
Flash: Radio Frequency Hub Module (RFHM) Updates *Customers or technicians may experience one or more of the following: ...
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RFHM software update fails when attempting to perform a flash. ** Low vehicle battery. Key fob is inoperable. Proximity is inoperable. NOTE: Intermittent proximity not working is not an RFHM issue. If Smart Phone As A Key (SPAAK) is used exclusively and then the driver reverts back to using key fob, the Remote Keyless Entry (RKE) on the fob is in operable. SA Only - This bulletin involves inspecting and possibly reprogramming the RFHM module with the latest available software. All Other Markets - This bulletin involves reprogramming the RFHM module with the latest available software.
Flash: Security Gateway Module (SGW) Update Customers may experience the following: Wi-Fi cannot be setup.
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**The following software enhancements are also available: Update for Diagnostic Trouble Code (DTC) U3033-00 - Control Module Security Certificate Missing/Invalid. NOTE: This DTC will not turn on the Malfunction Indicator Light (MIL) but is active or stored and cannot clear. If a FOTA message appears specifically directing the customer to service OR repeated FOTA events are not being completed, then a manual flash is required for the SGW update. SGW is not responding to diagnostics and showing offline.** This bulletin involves inspecting and possibly updating the SGW with the latest available software.
Power Side-Step Module (PSSM) In Plant Mode, Power Running Boards do Not Deploy
Flash: Security Gateway Module (SGW) Update Customers may experience the following: Wi-Fi cannot be setup.
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SGW is not responding to diagnostics and showing offline. This bulletin involves **inspecting and possibly** updating the SGW with the latest available software.
Not applicable to vehicles built for US market.
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RH1 Radio and Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update The customer may not experience any symptoms for the FOTA update. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update: The radio software will be updated from U31.42 to U35.26. The SGW software will be updated from 40.03AE to 40.03AF
Flash: Radio Frequency Hub Module (RFHM) Updates customers may experience one or more of the following: Low vehicle battery.
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Key fob is inoperable. Proximity is inoperable. NOTE: Intermittent proximity not working is not an RFHM issue. If Smart Phone As A Key (SPAAK) exclusively and then the driver reverts back to using key fob, the Remote Keyless Entry (RKE) on the fob is in operabl
Smart Phone As A Key Module Over The Air Update from SOP4.0 and SOP4.3 to SOP5.0 SPAAK Software Version (FOTA) Smart...
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Phone As A Key Module Over The Air Update from SOP4.0 and SOP4.3 to SOP5.0 SPAAK Software Version (FOTA) - Key deletion failed showing device message failure when vehicle is offline. - Vehicle not waking up from deep sleep while approaching the vehicle when one smart device configured as a key is near the vehicle. - Remote Keyless Entry (RKE) range works over 50 meters when walking away from the truck. once connection is lost RKE options became unavailable, the Smart Phone As A Key (SPAAK) device would have to get within 30 meters of the truck in order for the RKE options to be available again.
Global Telematics Box Module Over The Air Update from R5N to R5T TBM2.H Software Version (FOTA) This bulletin applies to...
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vehicles equipped with a Global Telematics Box Module (TBM) (Sales Code RDG) Customers may experience one or more of the following: - Error display of "Uconnect Box Requires Service/Wifi Unavailable" pop ups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of "Uconnect Box Requires Service" pop ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]. - TBM sleep mode not working causing battery drain in some cases.
Replacement Electric Power Steering (EPS) Setting C221C 00 ECU Flash Required.
Door Control Module (DCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2577-00 - Window Not Calibrated / Lost Calibration. Customers may experience one or more of the following: Power windows are inoperative and will not respond to switch inputs.. Driver and passenger window auto up/down functions inoperative. This bulletin involves reprogramming the DDM and PDM with the latest available software.
Not applicable to vehicles built for US market.
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Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: **Low vehicle battery.** Key fob is inoperable. Proximity is inoperable. NOTE: Intermittent proximity not working is not an RFHM issue. If Smart Phone As A Key (SPAAK) exclusively and then the driver reverts back to using key fob, the Remote Keyless Entry (RKE) on the fob is in operable. This bulletin involves reprogramming the RFHM module with the latest available software.
Flash: Security Gateway Module (SGW) Update Customers may experience the following: **Wi-Fi Cannot Be Setup.
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SGW is not responding to diagnostics and showing offline.* This bulletin involves updating the SGW with the latest available software.
Power Side Step Module (PSSM) In Plant Mode.
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.
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Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.
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Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or P2AF6, leading to NTF and unnecessary replacements.
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Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031.
Flash: Radio Frequency Hub Module (RFHM) Updates Customers may experience one or more of the following: Key fob is inoperable.
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Proximity is inoperable. NOTE: Intermittent proximity not working is not an RFHM issue. If Smart Phone As A Key (SPAAK) exclusively and then the driver reverts back to using key fob, the Remote Keyless Entry (RKE) on the fob is in operable. This bulletin involves reprogramming the RFHM module with the latest available software.
Central ADAS Decision Module (CADM), Long Range Camera Front (LRCF), Advanced Driver Assist System (ADAS).
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AEB ACC FCW Message On Cluster.
Central ADAS Decision Module (CADM) Diagnostic Trouble Codes C00C0-4A, C00C1-4A, C00C5-4A.
Decreased Remote Start And RKE Range.
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Tire Pressure Sensors Values Are Not Displayed
Body Control Module (BCM) Sets Loss of Communication Diagnostic Trouble Codes (DTCs) with One or More Modules
"Receiver Module DT25 TPMS Issues - TPMS not working, TPMS working intermittently, TPMS displaying wrong values, TPMS...
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warnings on cluster In case of TPMS concerns, please follow the below: - Verify that the 12V Vehicle battery is good, as low or dead batteries may cause TPMS to not function as designed. - Verify if the RFHM and IPC SWs are up to date. If not, update to the latest SW versions. - Disconnect the Remote Start Antenna Coaxial cable, wait for a minute and plug it back in and verify if the antenna is working as expected, as any issues with it can cause TPMS and Fob issues. - Study the Remote Start Antenna wiring for pinches or damages, as any of these can cause issues with the TPMS and the fob functions. - Perform TPMS Autolearn Procedure After Tire Rotation or Tire Change for Sensata TPM sensors. - Verify if the sensor IDs are correct. If they are incorrect, autolearn the sensors. (Autolearn Procedure - Drive over a speed of 25Kmph or 15 Mph for 20 mins) - If there are any issues in terms of tire pressure, inflate or deflate to the recommended pressure. - If DTCs - C15CB00 (""Front Axle Tire Pressure Placard Implausible"") and/or C15CC00 (""Rear Axle Tire Pressure Placard Implausible"") are being triggered, program the placard values. Also, check if the placard values were programmed previously. - If the sensors are loose, fix them to the wheel properly. - If there are aftermarket parts that can potentially affect the TPMS functions, any repairs will not be considered for warranty."
Malfunction Indicator Lamp (MIL) Illuminated.
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Diagnostic Trouble Code (DTC) P1DF3 ECU Not Initialized, Set.
Body Control Module (BCM) Sets Loss of Communication Diagnostic Trouble Codes (DTCs) with One or More Modules
Receiver Module Tire pressure monitor receiver module: DT25 TPMS Issues - TPMS not working, TPMS working...
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intermittently, TPMS displaying wrong values, TPMS warnings on cluster In case of TPMS concerns, please follow the below: - Perform TPMS Autolearn Procedure After Tire Rotation or Tire Change for Sensata TPM sensors. - Verify the sensor IDs are correct. If they are incorrect, autolearn the sensors. - If there are any issues in terms of tire pressure, inflate or deflate to the recommended pressure. - If DTCs - C15CB00 ("Front Axle Tire Pressure Placard Implausible") and/or C15CC00 ("Rear Axle Tire Pressure Placard Implausible") are being triggered, program the placard values. Also, check if the placard values were programmed previously. - If the sensors are loose, fix them to the wheel properly. - If there are aftermarket parts, any repairs will not be considered for warranty.
"Global Telematics Box Module (TBM) Firmware Over The Air (FOTA) Update Customers may experience the following: ...
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Communication with phone app: setup as keys, wrong names, duplicates and add/delete not working properly. The following software enhancement is available: Optimization of VHR (Vehicle Health Report) & RDA (Remote Diagnostics Assistance). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from R5C.1 or R5E.1 or R5E.2 or R5F or R5F1 to R5N software level. NOTE: National launch for this FOTA update is expected to begin: May 21, 2025"
"Smartphone As A Key (SPAAK) Module Damaged Customers may experience the following: Smartphone as key capable is not working.
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This bulletin involves inspecting and possibly replacing the SPAAK Module"
"Digital Key Control Module (DKCM) Transceiver Position Calibration Technicians may comment on the following: ...
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Technician finds Diagnostic Trouble Code (DTC) ""B1898-00 - Digital Key Control Module Sensors Not Learned"" has set erroneously with no Malfunction Indicator Lamp (MIL) illumination or actual customer facing symptoms This bulletin involves performing the DKCM Transceiver Position calibration. "
MODULE - IGNITION
"Flash: Security Gateway(SCG) Update Customers may experience the following: If message for FOTA failure appears, then...
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manual flash is required for SGW module This bulletin involves updating the SGW with the latest available software"
"Flash: Electronic Power Steering (EPS) Module Updates Customers may comment on the following: The steering feels...
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heavy while returning steering wheel to center during a lower speed turn. The vehicles pulls slightly at highway speeds. This bulletin involves reprogramming the EPS module with the latest available software."
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate...
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Missing or Invalid
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...
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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
Odometer Blinking, Security Gateway (SGW) Diagnostic Trouble Codes (DTCs) Diagnostics
"Security Gateway Module (SGW) Firmware Over The Air (FOTA) Update The following software enhancement is available:...
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lThis software update enables FOTA update capability for several modules. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The SGW software will be updated from 68630763AE to 68630763AF."
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate...
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Missing or Invalid
Security Gateway (SGW) Module is Setting Diagnostic Trouble Code (DTC) U3033-00 Control Module Security Certificate...
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Missing or Invalid
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors.
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If the sensors are clean and the message is still present there are 2 items that need to be checked - 1. Verify that the decoupling ring, the thin rubber ring directly around each park sensor, is not rolled or pinched. If an edge is rolled it can put excessive pressure on the sensor and cause the module to think that the sensor is blocked. 2. Verify the PAM PN. If the PN is 56029962AH, then the s/w is old and requires an update to at least 56029962AI level to fix the issue. If the PAM PN is 56029962AH please update it to the latest available PN.
Park Sensor Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors.
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If the sensors are clean and the message is still present there are 2 items that need to be checked - 1. Verify that the decoupling ring, the thin rubber ring directly around each park sensor, is not rolled or pinched. If an edge is rolled it can put excessive pressure on the sensor and cause the module to think that the sensor is blocked. 2. Verify the PAM PN. If the PN is 56029962AH, then the s/w is old and requires an update to at least 56029962AI level to fix the issue. If the PAM PN is 56029962AH please update it to the latest available PN
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
C00C4-97 And Or C00C5-97 - Rear Radar Module Component Or System Operation Obstructed Or Blocked.
"Cancel Ring Unclipped Customers may experience the following: Buzz, squeak or rattle when turning steering wheel.
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This bulletin involves replacing the Steering Column Control Module (SCCM)."
Blind Spot Warning Displayed On Instrument Cluster.
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Mid Range Radar Left And Or Right Setting C00C4-76 C00C5-76 Rear Radar Module Wrong Mounting Position.
Parking assist Vehicles can have a warning in the cluster indicating that the park sensors are inoperative and to wipe the park sensors.
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If the sensors are clean and the message is still present there are 2 items that need to be checked - 1. Verify that the decoupling ring, the thin rubber ring directly around each park sensor, is not rolled or pinched. If an edge is rolled it can put excessive pressure on the sensor and cause the module to think that the sensor is blocked. 2. Verify the PAM PN. If the PN is 56029962AH, then the s/w is old and requires an update to at least 56029962AI level to fix the issue. If the PAM PN is 56029962AH please update it to the latest available PN.
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P018B - Fuel Pressure Sensor ""B"" Circuit Range/performance. P2AF6 - Starter Relay 3 Stuck Off. P1CEA - Boost Side Evap Purge System Performance. U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Other software improvements: Improved to low speed parking lot running behavior such as chugging/bucking/jumpiness. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software."
Security Gateway (SGW) Module Sets Diagnostic Trouble Code (DTC) U0080-00 Ethernet BUS 1
Battery Drain Suspected or "Identified" From USB or Media Hub
"Flash: Body Control Module (BCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination and...
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the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B0006-11 - Left Side Stowage Compartment Lid Latch Control - Circuit Short To Ground. B0007-11 - Right Side Stowage Compartment Lid Latch Control - Circuit Short To Ground. Customers may experience one or more of the following: Unable to open the RamBox unless using the mechanical key. Security alarm sounds off intermittently. This bulletin involves updating the BCM with the latest available software."
Body Control Module (BCM) Sets Loss of Communication Diagnostic Trouble Codes (DTCs) with One or More Modules
"Flash: Air Suspension Control Module (ASCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C15A7-2A - Air Suspension Up Button - Stuck. C15A8-2A - Air Suspension Down Button - Stuck. Customers may experience one or more of the following: The ""Warning Service Air Suspension"" message is displayed on the Instrument Panel Cluster (IPC). The vehicle air suspension is stuck in Entry/Exit Height mode. This bulletin involves updating the ASCM module with the latest available software."
Electric Power Steering (EPS) Flash Not Available Setting C221C-00 ECU Flash Required
"Flash: Park Assist Module (PAM) Updates Customers may experience the following: A pop-up on the Instrument Panel...
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Cluster (IPC) telling customer to wipe off the Park Assist Sensors (PAS), even though nothing is actually on the sensors. When this IPC pop-up is present, the front Parksense feature is disabled Fig. 1. This bulletin involves reprogramming the PAM with the latest software available."
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
"Flash: Park Assist Module (PAM) Updates Customers may experience the following: A pop-up on the Instrument Panel...
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Cluster (IPC) telling customer to wipe off the Park Assist Sensors (PAS), even though nothing is actually on the sensors. When this IPC pop-up is present, the front Parksense feature is disabled Fig. 1. This bulletin involves reprogramming the PAM with the latest software available."
"Flash: Park Assist Module (PAM) Updates Customers may experience the following: A pop-up on the Instrument Panel...
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Cluster (IPC) telling customer to wipe off the Park Assist Sensors (PAS), even though nothing is actually on the sensors. When this IPC pop-up is present, the front Parksense feature is disabled Fig. 1. This bulletin involves reprogramming the PAM with the latest software available."
"Powertrain Control Module (PCM) Flash Process-Related Failure "
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
Comfort Seat Module (CSM) or Comfort Steering Wheel Module (CSWM) do Not Operate After a Recent Module Replacement
Engine
124 bulletinsoil filter If an engine oil leak develops from gasket of a newly installed MOPAR engine oil filter, please replace it...
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with an equivalent BPro brand engine oil filter.
Flash: Powertrain Control Module (PCM) Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination,...
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and the vehicle may exhibit SYMPTOM: or set one or more of the following Diagnostic Trouble Codes (DTCs): P0300-00 - Multiple Cylinder Misfire - in Active or Stored status set during cold start catalyst heating. P0301-00 - Cylinder 1 Misfire - in Active or Stored status set during cold start catalyst heating. P0302-00 - Cylinder 2 Misfire - in Active or Stored status set during cold start catalyst heating. P0303-00 - Cylinder 3 Misfire - in Active or Stored status set during cold start catalyst heating. P0304-00 - Cylinder 4 Misfire - in Active or Stored status set during cold start catalyst heating. P0305-00 - Cylinder 5 Misfire - in Active or Stored status set during cold start catalyst heating. P0306-00 - Cylinder 6 Misfire - in Active or Stored status set during cold start catalyst heating. Customers may also comment on one or more of the following: Vehicle has a rough idle. Engine has a miss. Noisy valvetrain. This bulletin involves inspecting the PCM software level and, if necessary, reprogramming the PCM with the latest available software.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2237-00 - O2 Sensor Positive Current Control Circuit/Open Bank 1 Sensor 1. P2240-00 - O2 Sensor Positive Current Control Circuit/Open Bank 2 Sensor 1. P2251-00 - O2 Sensor Negative Current Control Circuit/Open Bank 1 Sensor 1. P2254-00 - O2 Sensor Negative Current Control Circuit/Open Bank 2 Sensor 1. P2243-00 - O2 Sensor Reference Voltage Circuit/Open Bank 1 Sensor 1. P2247-00 - O2 Sensor Reference Voltage Circuit/Open Bank 2 Sensor 1. P015B-00 - O2 Sensor Delayed Response - Lean To Rich Bank 1 Sensor 1. P015D-00 - O2 Sensor Delayed Response - Lean To Rich Bank 2 Sensor 1. P0E7C-00 - Coolant Bypass Valve "B" Control Circuit Low. P0E7D-00 - Coolant Bypass Valve "B" Control Circuit High. P0E7E-00 - Coolant Bypass Valve "B" Control Circuit Range/Performance. P0E7F-00 - Coolant Bypass Valve "B" Control Circuit Stuck/Open. U063C-00 - Lost Communication With Coolant Bypass Valve Actuator "B". P0100-00 - Mass Or Volume Air Flow Sensor "A" Circuit. P0101-00 - Mass Or Volume Air Flow Sensor "A" Circuit Range/Performance. P0461-00 - Fuel Level Sensor "A" Circuit Range/performance. P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. P062B-00 - Internal Control Module Fuel Injector Control Performance. B1810-00 - Driver Door Shorted Low. B25C7-00 - Redundant Driver Door Shorted Low. U0104-00 - Lost Communication With Cruise Control Module (NA Market Only) (In Active or Stored status). U0405-00 - Invalid Data Received From Cruise Control Module (NA Market Only) (In Active or Stored status). NOTE: Vehicles setting DTCs U0405-00 and U0104-00 may experience an inability to be cleared. P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
Flash: Powertrain Control Module (PCM) Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination,...
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and the vehicle may exhibit SYMPTOM: or set one or more of the following Diagnostic Trouble Codes (DTCs): P0300-00 - Multiple Cylinder Misfire - in Active or Stored status set during cold start catalyst heating. P0301-00 - Cylinder 1 Misfire - in Active or Stored status set during cold start catalyst heating. P0302-00 - Cylinder 2 Misfire - in Active or Stored status set during cold start catalyst heating. P0303-00 - Cylinder 3 Misfire - in Active or Stored status set during cold start catalyst heating. P0304-00 - Cylinder 4 Misfire - in Active or Stored status set during cold start catalyst heating. P0305-00 - Cylinder 5 Misfire - in Active or Stored status set during cold start catalyst heating. P0306-00 - Cylinder 6 Misfire - in Active or Stored status set during cold start catalyst heating. Customers may also comment on one or more of the following: Vehicle has a rough idle. Engine has a miss. Noisy valvetrain. This bulletin involves inspecting the PCM software level and, if necessary, reprogramming the PCM with the latest available software.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2237-00 - O2 Sensor Positive Current Control Circuit/Open Bank 1 Sensor 1. P2240-00 - O2 Sensor Positive Current Control Circuit/Open Bank 2 Sensor 1. P2251-00 - O2 Sensor Negative Current Control Circuit/Open Bank 1 Sensor 1. P2254-00 - O2 Sensor Negative Current Control Circuit/Open Bank 2 Sensor 1. P2243-00 - O2 Sensor Reference Voltage Circuit/Open Bank 1 Sensor 1. P2247-00 - O2 Sensor Reference Voltage Circuit/Open Bank 2 Sensor 1. P015B-00 - O2 Sensor Delayed Response - Lean To Rich Bank 1 Sensor 1. P015D-00 - O2 Sensor Delayed Response - Lean To Rich Bank 2 Sensor 1. P0E7C-00 - Coolant Bypass Valve "B" Control Circuit Low. P0E7D-00 - Coolant Bypass Valve "B" Control Circuit High. P0E7E-00 - Coolant Bypass Valve "B" Control Circuit Range/Performance. P0E7F-00 - Coolant Bypass Valve "B" Control Circuit Stuck/Open. U063C-00 - Lost Communication With Coolant Bypass Valve Actuator "B". P0100-00 - Mass Or Volume Air Flow Sensor "A" Circuit. P0101-00 - Mass Or Volume Air Flow Sensor "A" Circuit Range/Performance. P0461-00 - Fuel Level Sensor "A" Circuit Range/performance. P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. P062B-00 - Internal Control Module Fuel Injector Control Performance. B1810-00 - Driver Door Shorted Low. B25C7-00 - Redundant Driver Door Shorted Low. U0104-00 - Lost Communication With Cruise Control Module (NA Market Only) (In Active or Stored status). U0405-00 - Invalid Data Received From Cruise Control Module (NA Market Only) (In Active or Stored status). NOTE: Vehicles setting DTCs U0405-00 and U0104-00 may experience an inability to be cleared. P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
Customer indicates Malfunction Indicator Light (MIL) or Check Engine Light (CEL) coming on.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle may SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P2237-00 - O2 Sensor Positive Current Control Circuit/Open Bank 1 Sensor 1. P2240-00 - O2 Sensor Positive Current Control Circuit/Open Bank 2 Sensor 1. P2251-00 - O2 Sensor Negative Current Control Circuit/Open Bank 1 Sensor 1. P2254-00 - O2 Sensor Negative Current Control Circuit/Open Bank 2 Sensor 1. P2243-00 - O2 Sensor Reference Voltage Circuit/Open Bank 1 Sensor 1. P2247-00 - O2 Sensor Reference Voltage Circuit/Open Bank 2 Sensor 1. P015B-00 - O2 Sensor Delayed Response - Lean To Rich Bank 1 Sensor 1. P015D-00 - O2 Sensor Delayed Response - Lean To Rich Bank 2 Sensor 1. P0E7C-00 - Coolant Bypass Valve "B" Control Circuit Low. P0E7D-00 - Coolant Bypass Valve "B" Control Circuit High. P0E7E-00 - Coolant Bypass Valve "B" Control Circuit Range/Performance. P0E7F-00 - Coolant Bypass Valve "B" Control Circuit Stuck/Open. U063C-00 - Lost Communication With Coolant Bypass Valve Actuator "B". P0100-00 - Mass Or Volume Air Flow Sensor "A" Circuit. P0101-00 - Mass Or Volume Air Flow Sensor "A" Circuit Range/Performance. P0461-00 - Fuel Level Sensor "A" Circuit Range/performance. P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. P062B-00 - Internal Control Module Fuel Injector Control Performance. B1810-00 - Driver Door Shorted Low. B25C7-00 - Redundant Driver Door Shorted Low.** U0104-00 - Lost Communication With Cruise Control Module (NA Market Only) (In Active or Stored status). U0405-00 - Invalid Data Received From Cruise Control Module (NA Market Only) (In Active or Stored status). NOTE: Vehicles setting DTCs U0405-00 and U0104-00 may experience an inability to be cleared.
Engine PNs: MY 24-26 WD/DT (5.7L) Code P00B is being misdiagnosed and incorrect parts are being installed causing over repair.
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Refer to SOL S2609000006 The IAFM Foam Engine Valley Cover (PN 53013735AB) does not provide sufficient clearance for proper routing of the MDS solenoid jumper harness (PN 05148163AE). As a result, the harness may become compressed by the foam cover. To prevent unnecessary part replacement, the MDS solenoid jumper harness (PN 05148163AE) should be inspected for damage or pinch conditions prior to replacing the following part numbers: Engine PNs: 68409343AA 68409357AA 68450915AA OCV PNs: 53022338AB Phaser PNs: 53022298AA 53022298AB
Mil On/Check Engine Lamp (CEL) On, Engine Runs Rough
Sunroof Assy Sunroof glass and/or sunshade cannot open/close (inoperative).
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1. Please follow the service procedure: 08-Electrical/8N - Power Systems/ Power Top, Sunroof/ Diagnosis and Testing. 2. If sunroof motors continue to be inoperative, please contact STAR and reference SET 1599. ***This should be done before trying to replace the sunroof motors.***
MOTOR - WINDOW REGULATOR
MOTOR - WINDOW REGULATOR
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle may SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire. Customers may experience one of the following: Vehicle runs rough on initial cold start only after an overnight or extended soak. **This bulletin involves reprogramming the PCM with the latest available software.**
GMET6 SO MIL Changes At Elevation Above 1,000 FT Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire. P0302-00 - Cylinder 2 Misfire. P0303-00 - Cylinder 3 Misfire. P0304-00 - Cylinder 4 Misfire. P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. Customers may experience the following: Engine missing or running rough.
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **U0104-00 - Lost Communication With Cruise Control Module (NA Market Only) (In Active or Stored status). U0405-00 - Invalid Data Received From Cruise Control Module (NA Market Only) (In Active or Stored status). NOTE: Vehicles setting DTCs U0405-00 and U0104-00 may experience an inability to be cleared.** P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. P0071-00 - Ambient Air Temperature Sensor Performance. P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. P1CEA-00 - Boost Side EVAP Purge System Performance. P05BD-00 - Stop-start Mode Switch Range/Performance. P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. U0673-00 - Lost Communication With Ion Sense Module. P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking - in ACTIVE or STORED status. P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit - in ACTIVE or STORED status. P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit - in ACTIVE or STORED status. P032A-00 - Knock-Combustion Vibration Sensor C Circuit - in ACTIVE or STORED status. P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance - in ACTIVE or STORED status. P2AF6-00 - Starter Relay 3 Stuck Off - in ACTIVE or STORED status. P0300-00 - Multiple Cylinder Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0301-00 - Cylinder 1 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0302-00 - Cylinder 2 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0303-00 - Cylinder 3 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
2 WAY LUMBAR SWITCH If the Driver Seat Lumbar Support is inoperative, stuck, or not responding as expected, obtain the...
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following information from the customer prior to replacing the lumbar switch: 1.Which lumbar function is not operating properly? -Inflate (Extend) -Deflate (Retract) -Both directions 2.Is the concern constant or intermittent? 3.If intermittent, how often does it occur? -Daily -Weekly -Randomly 4.Is the lumbar support stuck in the extended or retracted position? -Extended -Retracted -Neither 5.Does the lumbar support respond after pressing the switch multiple times? -Yes / No 6.Does the concern occur only while driving, only at key-on, or while the vehicle is parked? 7.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? -Yes / No 8.Is the lumbar switch physically sticking or binding in either direction? -Yes / No 9.Has the lumbar switch, seat assembly, or lumbar support assembly been previously repaired or replaced? -Yes / No Before replacing the lumbar switch, verify proper power and ground, connector engagement, wiring integrity, and inspect for damaged harnesses, disconnected components, or signs of physical damage/abuse. If no external issues are identified, verify lumbar motor operation and related circuits prior to replacing the lumbar switch.
2 WAY LUMBAR SWITCH If the Driver Seat Lumbar Support is inoperative, stuck, or not responding as expected, obtain the...
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following information from the customer prior to replacing the lumbar switch: 1.Which lumbar function is not operating properly? -Inflate (Extend) -Deflate (Retract) -Both directions 2.Is the concern constant or intermittent? 3.If intermittent, how often does it occur? -Daily -Weekly -Randomly 4.Is the lumbar support stuck in the extended or retracted position? -Extended -Retracted -Neither 5.Does the lumbar support respond after pressing the switch multiple times? -Yes / No 6.Does the concern occur only while driving, only at key-on, or while the vehicle is parked? 7.Has the concern occurred after the vehicle has been sitting for an extended period (overnight or several hours)? -Yes / No 8.Is the lumbar switch physically sticking or binding in either direction? -Yes / No 9.Has the lumbar switch, seat assembly, or lumbar support assembly been previously repaired or replaced? -Yes / No Before replacing the lumbar switch, verify proper power and ground, connector engagement, wiring integrity, and inspect for damaged harnesses, disconnected components, or signs of physical damage/abuse. If no external issues are identified, verify lumbar motor operation and related circuits prior to replacing the lumbar switch.
Mil On/Check Engine Lamp (CEL) On, Engine Runs Rough
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA Purge Valve Hose SYMPTOM DESCRIPTION The purge valve hose on about...
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15,000 of the above vehicles may become disconnected from the intake manifold or the purge solenoid. This condition can cause an engine misfire, rough running and hard starting. In addition, the Malfunction Indicator Lamp (MIL) may illuminate on the instrument panel cluster.
3-way valves are available in STAR Parts as two distinct components and must be selected correctly based on application.
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The High Temp 3-way valve (68309834AC) is located between the engine and the bulkhead at the rear of the engine compartment. The Low Temp 3-way valve (68448241AA) is located between the engine and the radiator at the front of the engine. When ordering or servicing, ensure the correct valve is identified and installed in the proper location, as incorrect part selection may lead to improper thermal system operation and repeat repairs.
Before replacing the starter, please follow the published diagnostics in the Service Information at 08 - Electrical / 8F...
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- Engine Systems / Starting / Diagnosis and Testing / STANDARD STARTING SYSTEM. Updates to this procedure have been recently made and should be followed.
Depleted 12v Battery - Front Axle Disconnect (FAD) Cycling With Ignition OFF Customers may experience one or more of the...
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following: Battery is depleted, vehicle does not start. Frequent noise heard from the front of the vehicle with the engine not running and ignition OFF
Emissions Recall 13D - ESS Function Disabled After Valve Body Service - Dealer Notification
SENSOR KNOCK
SENSOR KNOCK
SENSOR KNOCK
SENSOR KNOCK
TBM2.0H Setting U0080-00.
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Do not replace TBM ECU or SGW. If replacement is determined, Verify "Z" part number availability. Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. -------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
P000B Bank 1 Cam 2 Position Slow Response - Malfunction Indicator Light (MIL) - Check Engine Light (CEL)
COVER - CYLINDER HEAD
COVER - CYLINDER HEAD
Camshaft cap bolts within the cylinder head assembly may cause damage to other components.
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DO NOT replace entire long block when only left OR right cylinder heads need to be replaced.
TBM2.0H Setting U0080-00.
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Do not replace TBM ECU or SGW. Under certain conditions, SGW Module may take longer to establish Ethernet communication after boot up. If it takes longer than 30 seconds, The TBM2.0H module will set DTC U0080 - Ethernet Bus 1. As soon as SGW responds, the TBM2.0H will demature the DTC and move it to STORED. This issue should not cause any customer related symptoms. Do not replace the following TBM Part Numbers: WL: 68639445AF,68637489AE,68663479AE. WS: 68734941AA,68729188AC. EJ: 68592344AI. KM: 68592343AL,68735975AD. DT: 68634362AJ,68624784AF,68624784AE,68735493AB,68735493AA. DJ (HDCC): 68608721AJ. If the TBM2.0H module has set the DTC U0080 and it is STORED or ACTIVE, please clear the fault and do nothing. No further diagnostics is required. ---------------------------------------------------------------------------------------------------- TBM2.0H Setting DTC B1E21 Do Not Replace the TBM ECU. Is triggered when the TBM Backup Battery is discharged, inactive, or drained. This can happen during the lifetime of the vehicle. TBM should NOT be replace for B1E21, since there is no fault on TBM. TBM battery is replaceable. Part number of the back-up battery inside TBM is 68597650AA. Do not replace the following TBM Part Numbers: WL: 68639445A$, 68663479A$. ---------------------------------------------------------------------------------------------------------- TBM Setting DTC U0499-00 Please refer to SOL S268A000004 if you are attempting to replace or repair the telematics box due to DTC U0499-00. This DTC does not cause direct customer impact and cannot be cleared. Engineering is working on TBM software enhancements, tentative Q2 2026. Do not replace the following TBM Part Numbers: KM: 68592343A$
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to...
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confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
Before replacing the water pump on 3.0L SO/HO, please follow the updated WATER PUMP INSPECTION diagnostic procedure to...
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confirm the leak persists "09 - Engine, 3.0L GMET6 / Cooling System / Engine Cooling / Diagnosis and Testing / COOLING SYSTEM LEAKS"
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0111-00 - Intake Air Temperature Sensor 1 Circuit Range Performance Bank 1. (In Active or Stored status) P0071-00 - Ambient Air Temperature Sensor Performance. (In Active or Stored status) P0072-00 - Ambient Air Temperature Sensor Circuit "A" Low. (In Active or Stored status) P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. (In Active or Stored status) P0011-00 - Bank 1 Camshaft 1 Position Timing Over Advanced Or. (In Active or Stored status) P25E4-00 - B Camshaft Position - Unable To Achieve Locked Position Bank 1. (In Active or Stored status) P05BD-00 - Stop-Start Mode Switch Range/Performance. (In Active or Stored status) P0116-00 - Engine Coolant Temperature Sensor 1 Performance. (In Active or Stored status) P062B-00 - Internal Control Module Fuel Injector Control Performance. (In Active or Stored status) P0604-00 - Internal Control Module Random Access Memory Ram Error. (In Active or Stored status) P060C-00 - Internal Control Module Main Processor Performance. (In Active or Stored status)** P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. **(In Active or Stored status)** P1CEA-00 - Boost Side EVAP Purge System Performance. **(In Active or Stored status)** P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. **(In Active or Stored status)** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. **(In Active or Stored status)** P0300-00 - Multiple Cylinder Misfire. **(In Active or Stored status)** Customers may also experience one or more of the following: **Oil Level High Warning in the Instrument Panel Cluster (IPC).** Fully Autonomous Parking Assist (FAPA) is not deactivated when accelerator pedal is pressed. Vehicle is not heating up fast enough at freezi
The vehicle will exhibit a service transmission/check engine warning indicator for the following transmission models:...
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845RE, 8HP45, 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV, 8HP75-LCV, 8HP90, 8HP95. Transmissions may exhibit the following diagnostic codes: P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...
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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
MIL-On/Check Engine Lamp (CEL)-On
Hemi Water Pump Coolant Leak Inspection
VALVE BODY & CONTROL UNIT TRANSMISSION
Flash: Transmission Control Module (TCM) Updates *Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1B14-00 - Park By Wire Unintended Park Position. P1DF3-00 - ECU Not Initialized.** The customer may describe one or more of the following: **Secure idle feature not working with Powerpanel On. When shifting from Drive to Reverse and vice versa, the transmission detects a mismatch in Neutral as the gear shifter goes from Drive to Reverse through Neutral (D-N-R or R-N-D) and flashes the Neutral indication blinking on the shifter. The gear shifter takes too long to get ready when the driver starts the car, and the transmission system couldn't recognize which gear was selected. This gives a warning message "Shift to Park to Obtain Drivability" in the IPC and MIL lamp On. NOTE: For the condition above, the transmission remains in the Park position. Shifter can be moved with engine Off and key On while the transmission is in Park and a warning message is displayed in the IPC "Shift to Park to Start". NOTE: For the condition above, the Electric Park Brake (EPB) is activated. Auto parking issue.** No perceptible change when drive mode is selected. Harsh or unstable launches in slippery or off-road conditions. Drive mode operating in incorrect drivetrain configurations. Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. Bump during tip-in downshift while in Normal or Sport modes. Transmission shifting concerns when vehicle has less than 2,414 km (1,500 mi). Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers. **The following software improvements are also included: Secure idle fix. Shift by wire updates.* This bulletin involves reprogramming the TCM with the latest available software.
MOPAR Bed Divider Kit Missing Lock Cylinder
CUSTOMER SATISFACTION NOTIFICATION NORTH AMERICA 90C Purge Valve Hose
The customers complaint may include a message appearing in the clusters information center stating, See Users Manual For...
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Proper Oil And Fuel or Service Engine See Dealer. The customer may also mention a low power complaint.
Customer Satisfaction Notification 90C Purge Valve Hose - Dealer Notification
If you receive a customer complaint regarding a missing Bed Divider Lock Cylinder on DT vehicles, do NOT install the part.
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This component is not part of the equipment for DT models since 2022 model year. Parts for Reference (Do NOT install): PN 68312242AE PN 68438041AA
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. P0111-00 - Intake Air Temperature Sensor 1 Circuit Performance. P0071-00 - Ambient Air Temperature Sensor Performance. P0073-00 - Ambient Air Temperature Sensor Circuit "A" High.** P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance. Customers may experience one or more of the following: Vehicle speed limited to 157 KPH (98 MPH). A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the cluster informing the driver to shift to park to restart the engine. This bulletin involves Inspecting and possibly reprogramming the PCM with the latest available software.
Dealer technicians have reported failures involving camshaft cap bolts breaking within the cylinder head assembly.
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This can lead to damage to camshaft towers, camshafts, and other cylinder head components. In many cases, the entire long block has been replaced unnecessarily. Do NOT replace the entire long block unless absolutely necessary. Perform a thorough inspection and replace only the cylinder head assembly if the damage is localized.
Engine Oil Leak
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P06DD-00 - Engine Oil Pressure Control Circuit Performance/Stuck Off. P0073-00 - Ambient Air Temperature Sensor Circuit "A" High. P0071-00 - Ambient Air Temperature Sensor Performance. P2C90-00 - Crankcase Ventilation System - Hose "A" Disconnected. P1CEA-00 - Boost Side EVAP Purge System Performance. P05BD-00 - Stop-start Mode Switch Range/Performance. P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. U0673-00 - Lost Communication With Ion Sense Module.** P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking - in ACTIVE or STORED status. P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit - in ACTIVE or STORED status. P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit - in ACTIVE or STORED status. P032A-00 - Knock-Combustion Vibration Sensor C Circuit - in ACTIVE or STORED status. P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance - in ACTIVE or STORED status. P2AF6-00 - Starter Relay 3 Stuck Off - in ACTIVE or STORED status. P0300-00 - Multiple Cylinder Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0301-00 - Cylinder 1 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0302-00 - Cylinder 2 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0303-00 - Cylinder 3 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0304-00 - Cylinder 4 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0305-00 - Cylinder 5 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0306-00 - Cylinder 6 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. NOTE: To confirm the cold start catalyst heating, use WiTech Freeze Frame data, and confirm "Time Since Engine Start" less than 30 seconds and "Engine Coolant Temperature F" less than 50 C (122 F) when Misfire Code was set. See Step 3 for more details. U0104-00 - Lost Communication With Cruise Control Module - in ACTIVE or STORED status. This software update will allow this permanent fault code to naturally clear. U0405-00 - Invalid Data Received From Cruise Control Module - in ACTIVE or STORED status. This software update will allow this permanent fault code to naturally clear. Customers may also experience one or more of the following: **Rough running engine. "Excessive Oil - Service Vehicle" message display in the Instrument Panel Cluster (IPC). Vehicle is difficult to start. Potential stalling when coming to a stop with an immediate restart. NOTE: If the engine were to stall while stopping, a message would display in the IPC informing the driver to shift to Park to restart the engine.* This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
Before replacing any parts please refer to SOL S2518000008 if it applies to the vehicle you are working on based on a VIN search in Service Library.
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Before replacing this part due to Engine Light On with P1CEA (Boost Side EVAP Purge System Performance), check for: 1) Improperly connected or kinked/pinched Purge Hoses at the Ejector Tees on the Air Box or Duct. 2) Improperly connected or kinked/pinched Purge Hose at the Purge Solenoid or OBD Valve. 3) Improperly connected or kinked/pinched Purge Hose at the Intake. 4) Check for the correct Purge Hoses installation.
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes.
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This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking - in ACTIVE or STORED status. P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit - in ACTIVE or STORED status. P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit - in ACTIVE or STORED status. P032A-00 - Knock-Combustion Vibration Sensor C Circuit - in ACTIVE or STORED status. P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance - in ACTIVE or STORED status. P2AF6-00 - Starter Relay 3 Stuck Off - in ACTIVE or STORED status. P0300-00 - Multiple Cylinder Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0301-00 - Cylinder 1 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0302-00 - Cylinder 2 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0303-00 - Cylinder 3 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0304-00 - Cylinder 4 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0305-00 - Cylinder 5 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. P0306-00 - Cylinder 6 Misfire - in ACTIVE or STORED status set during cold start catalyst heating. NOTE: To confirm the cold start catalyst heating, use WiTech Freeze Frame data, and confirm "Time Since Engine Start" less than 30 seconds and "Engine Coolant Temperature F" less than 122F (50C) when Misfire Code was set. See Step 3 for more details. U0104-00 - Lost Communication With Cruise Control Module - in ACTIVE or STORED status. This software flash will allow these permanent fault codes to naturally clear. U0405-00 - Invalid Data Received From Cruise Control Module - in ACTIVE or STORED status. This software flash will allow these permanent fault codes to naturally clear.** Customers may experience the following: A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the Instrument Panel Cluster (IPC) informing the driver to shift to park to restart the engine This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P018B-00 - Fuel Pressure Sensor "B" Circuit Range/Performance. Customers may experience **one or more of ** the following: **Vehicle speed limited to 98 MPH (157.7 KPH).** A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the cluster informing the driver to shift to park to restart the engine **This bulletin involves Inspecting and possibly reprogramming the PCM with the latest available software.**
In case of TPMS concerns, please follow the below: - Verify that the 12V Vehicle battery is good, as low or dead...
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batteries may cause TPMS to not function as designed. - In case of Tire Rotation or Tire Change for Sensata TPM sensors. - Perform TPMS Autolearn Procedure. - (Autolearn Procedure - Drive over a speed of 25Kmph or 15 Mph for 20 mins) - If an RFH is replaced for any other concern, please program the TPMS sensor IDs and placard values into the new RFH and perform the autolearn procedure. - Verify if the RFHM and IPC SWs are up to date. If not, update to the latest SW versions. - Disconnect the Remote Start Antenna Coaxial cable, wait for a minute and plug it back in and verify if the antenna is working as expected, as any issues with it can cause TPMS and Fob issues. - Study the Remote Start Antenna wiring for pinches or damages, as any of these can cause issues with the TPMS and the fob functions. - If DTCs - C15CB00 ("Front Axle Tire Pressure Placard Implausible") and/or C15CC00 ("Rear Axle Tire Pressure Placard Implausible") are being triggered, program the placard values. Also, check if the placard values were programmed previously. - Make sure the sensors are fitted correctly to the rim. Incorrect positioning and loose tire sensors will cause the TPMS system to not work as expected. - If there are any issues in terms of tire pressure, inflate or deflate to the recommended placard pressures. - Verify if the sensor IDs are correct. If they are incorrect, autolearn the sensors. (Autolearn Procedure - Drive over a speed of 25Kmph or 15 Mph for 20 mins) - If the sensor is still not working as expected, Swap the sensor that is having issues to another wheel location on the vehicle relatively closer to RFHM, and check if the problem exists in the new location after autolearning. If yes, the sensor would be inspected. If no, check for aftermarket parts on the vehicle as they can affect the TPMS system. - Aftermarket parts that can impact TPMS functioning: Electrical LED LIGHTING RV equipment, Rear cameras (After Market) Toll Road Transponder Transceivers radios such as FRS /CB. DC/AC inverter Wiring loose grounds. After-market added wiring causing RF coupling Off road / Uplift modifications Aftermarket illuminated splash shields. RFH antenna disconnected. Another aftermarket device introducing RF noise around 433Mhz. Aftermarket GPS devices Aftermarket Wi-Fi hotspots Broken RFH antenna. Nonelectrical Aftermarket devices Steel reinforced tires. Metal Bedliner installed. After Market Tire Incorrect Installation of sensor in winter tires (example TPM upside down) Damages to sensor during tires service Aftermarket Metal splash shields Aftermarket stem valve cup Tinted Glasses (some of them contain metal).
Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking. P0325-00 - Knock/Combustion Vibration Sensor 1 Circuit. P0330-00 - Knock/Combustion Vibration Sensor 2 Circuit. P032A-00 - Knock-Combustion Vibration Sensor C Circuit. P018B-00 - Fuel Pressure Sensor "B" Circuit Range/performance. P2AF6-00 - Starter Relay 3 Stuck Off. P1CEA-00 - Boost Side EVAP Purge System Performance. U0104-00 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. Customers may experience the following: A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the Instrument Panel Cluster (IPC) informing the driver to shift to park to restart the engine. Other software improvements: **High pressure fuel pump actuation during cold start have been changed to shorten the cranking phase.** Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire. **This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software.**
Disconnected Purge Line Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0300-00 - Multiple Cylinder Misfire. P0171-00 - System Too Lean Bank 1. P0174-00 - Fuel System 2/1 Lean. Customers may also experience one or more of the following: Vehicle running rough. Hissing noise from the engine. Vehicle does not start. This bulletin involves replacing the purge hose and canister purge tube.
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly.
Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear. This bulletin involves replacing the transmission valve body assembly.
MIL-On/Check Engine Lamp-On
Flash: Transmission Control Module (TCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P1B14 - Park By Wire Unintended Park Position. P1DF3 - ECU Not Initialized.** The customer must describe one or more of the following: **Secure Idle feature not working with Powerpanel on. When the driver tries to shift from Drive to Reverse and vice versa, transmission detects a mismatch in Neutral as the gear shifter goes from Drive to Reverse through Neutral (D-N-R or R-N-D) and flashes the Neutral indication blinking on the shifter. The transmission continues to stay in Park sometimes when the driver shifts to Drive or Reverse via gear shifter. Warning message on the Instrument Panel Cluster (IPC) and Check Engine Lamp ON. The gear shifter takes too long to get ready when the driver starts the car, and the transmission system couldn't recognize which gear was selected. Warning message on the IPC and Check Engine Lamp ON. Driver is able to move the shifter with engine off and key on while the transmission is in Park and a warning message is displayed in the IPC "Shift to Park to Start" Auto Parking is not working when the transmission goes to neutral. Engine over revs in manual mode.** Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. Bump during tip-in downshift while in Normal or Sport modes. Transmission shifting concerns when vehicle has less than 2414 Km (1500 miles). Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers. This bulletin involves reprogramming the TCM with the latest available software.
Engine Rattle Noise
MODULE - ENGINE CONTROLLER
Loose Charge Air Cooler Case Crimp Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P219C-00 - Cylinder 1 Air-fuel Ratio Imbalance. P219D-00 - Cylinder 2 Air-fuel Ratio Imbalance. P219F-00 - Cylinder 4 Air-fuel Ratio Imbalance. P21A0-00 - Cylinder 5 Air-fuel Ratio Imbalance. P21A1-00 - Cylinder 6 Air-fuel Ratio Imbalance. Customers may experience one or more of the following: Audible whistle type noise heard from the engine area. Reduced boost to performance This bulletin involves inspecting for a crimp in the Charge Air Cooler case and possibly replacing the Charge Air Cooler.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire. Customers may experience one of the following: Vehicle runs rough on initial cold start only after an overnight or extended soak. This bulletin involves reprogramming the PCM with the latest available software.
Improperly Installed Wastegate Rod Retention Clips Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0248-00 - Turbocharger-Supercharger Wastegate Actuator B Range-performance. P2B94-00 - Wastegate Position Sensor B Exceeded Learning Limit. Customers may also experience the following: Lack of acceleration from the turbo. This bulletin involves inspecting the wastegate rod retention clips and possibly replacing them if needed.
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...
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roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
DT25 TPMS Issues - TPMS not working, TPMS working intermittently, TPMS displaying wrong values, TPMS warnings on cluster...
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In case of TPMS concerns, please follow the below: - Verify that the 12V Vehicle battery is good, as low or dead batteries may cause TPMS to not function as designed. - Verify if the RFHM and IPC SWs are up to date. If not, update to the latest SW versions. - Disconnect the Remote Start Antenna Coaxial cable, wait for a minute and plug it back in and verify if the antenna is working as expected, as any issues with it can cause TPMS and Fob issues. - Study the Remote Start Antenna wiring for pinches or damages, as any of these can cause issues with the TPMS and the fob functions. - Perform TPMS Autolearn Procedure After Tire Rotation or Tire Change for Sensata TPM sensors. - Verify if the sensor IDs are correct. If they are incorrect, autolearn the sensors. (Autolearn Procedure - Drive over a speed of 25Kmph or 15 Mph for 20 mins) - If there are any issues in terms of tire pressure, inflate or deflate to the recommended pressure. - If DTCs - C15CB00 ("Front Axle Tire Pressure Placard Implausible") and/or C15CC00 ("Rear Axle Tire Pressure Placard Implausible") are being triggered, program the placard values. Also, check if the placard values were programmed previously. - Please make sure that the Tire placard values match the recommended tire pressure values in case of any TPMS concern. - If the sensors are loose, fix them to the wheel properly. - If an RFH is replaced for any other concern, please program the TPMS sensor IDs into the new RFH and perform the autolearn procedure. - If there are aftermarket parts that can potentially affect the TPMS functions, any repairs will not be considered for warranty. - Aftermarket parts that can impact TPMS functioning: Electrical LED LIGHTING RV equipment, Rear cameras (After Market) Toll Road Transponder Transceivers radios such as FRS /CB. DC/AC inverter Wiring loose grounds. After-market added wiring causing RF coupling Off road / Uplift modifications Aftermarket illuminated splash shields. RFH antenna disconnected. Another aftermarket device introducing RF noise around 433Mhz. Aftermarket GPS devices Aftermarket Wi-Fi hotspots Broken RFH antenna. Nonelectrical Aftermarket devices Steal reinforced tires. Metal Bedliner installed. After Market Tire Incorrect Installation of sensor in winter tires (example TPM upside down) Damages to sensor during tires service Aftermarket Metal splash shields Aftermarket stem valve cup Tinted Glasses (some of them contain metal).
Flash: Transmission Control Module (TCM) Updates The customer must describe one or more of the following: **No...
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perceptible change when drive mode is selected. Harsh or unstable launches in slippery or off-road conditions. Drive mode operating in incorrect drivetrain configurations.** Bump or jerk felt during Engine Start/Stop (ESS) operation in normal and snow modes. Bump during tip-in downshift while in Normal or Sport modes. Transmission shifting concerns when vehicle has less than 1500 miles (2414 Km). Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers This bulletin involves reprogramming the TCM with the latest available software.
VALVE - CHECK
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.
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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
No Crank, No Start, Start Stop Inoperative, Check Engine Lamp (CEL) on
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P00C6-00 - Fuel Rail Pressure Too Low - Engine Cranking.** P0325 - Knock/Combustion Vibration Sensor 1 Circuit. P0330 - Knock/Combustion Vibration Sensor 2 Circuit. P032A - Knock-Combustion Vibration Sensor C Circuit. P018B - Fuel Pressure Sensor ""B"" Circuit Range/performance. P2AF6 - Starter Relay 3 Stuck Off. P1CEA - Boost Side EVAP Purge System Performance. U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Customers may experience the following: **A potential to stall when coming to a stop with an immediate restart. If the engine were to stall while stopping, a message would display in the cluster informing the driver to shift to park to restart the engine.** Other software improvements: Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire.. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software"
MIL-On/Check Engine Lamp (CEL)-On
MIL-On/Check Engine Lamp (CEL)-On
Mil-On/Check Engine Lamp (CEL)-On
"Flexplate Bolts Loose Customers may experience the following: Noise coming from under the hood.
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This bulletin involves replacing all flexplate to crankshaft bolts."
Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.
Transfer Case Motor Gear: Confirm the attachment points from the wiring routes when they inspect a shift motor on the t-case.
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Review the connection of the connector X238A, make sure it's fully seated and that the lever is fully locked on the connector.
Engine Overheating Customer Complaint/Technician Observation: Customer complaint may include engine overheating.
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Discussion: When dealing with a customer complaint of engine overheating, it is most important to understand exactly what the customers definition is of overheating. An explanation from the customer of what exactly happened is necessary. Overheating descriptions could include warning lamp(s), messages in the cluster, steam/smoke coming from under the hood, gauge running higher than normal, actual engine temperature higher than what the customer considers normal, smells hot, coolant leaking under the vehicle, etc. Observed engine operating temperatures of 245 F (118 C) degrees or lower are typical and are NOT considered overheating.
"Valve Body Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): U0101 - Lost Communication With The Transmission Control Module (TCM). U0402 - Implausible Data Received From TCM. U0418 - Implausible Data Received From Brake System Control Module 1. Customers may also comment on the following: Vehicle will go in limp-in mode. After the vehicle enters limp-in mode and has been shifted into Park, the vehicle will not shift into a forward or reverse gear This bulletin involves replacing the transmission valve body assembly."
"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...
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Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
Engine Overheating
Mil-On/Check Engine Lamp-On
No Crank, No Start, Start Stop Inoperative, Check Engine Lamp (CEL) on
"Improperly Installed Wastegate Rod Retention Clips Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0248-00 - Turbocharger-Supercharger Wastegate Actuator B Range-performance. P2B94-00 - Wastegate Position Sensor B Exceeded Learning Limit. Customers may also experience the following: Lack of acceleration from the turbo. This bulletin involves inspecting the wastegate rod retention clips and possibly replacing them if needed."
Misfire DTCs, Rough Idle, Valvetrain Noise
"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle mustexhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0305-00 - Cylinder 5 Misfire. P0306-00 - Cylinder 6 Misfire. P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: Engine misfires. Damage to catalyst. This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software."
Engine Rattle Noise
"Ebooster When replacing the brake ebooster under warranty.
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Please return all associated parts which includes the snap rings so that the parts can be review by engineering."
"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire Detected. P0302-00 - Cylinder 2 Misfire Detected. P0303-00 - Cylinder 3 Misfire Detected. P0304-00 - Cylinder 4 Misfire Detected. P0305-00 - Cylinder 5 Misfire Detected. P0306-00 - Cylinder 6 Misfire Detected. P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: Engine hesitates/misfires *This bulletin involves reprogramming the ISCM with the latest available software.**"
Engine Noise
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
VALVE BODY & CONTROL UNIT - TRANSMISSION
RADIATOR - ENGINE COOLING
"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire Detected. P0302-00 - Cylinder 2 Misfire Detected. P0303-00 - Cylinder 3 Misfire Detected. P0304-00 - Cylinder 4 Misfire Detected. P0305-00 - Cylinder 5 Misfire Detected. P0306-00 - Cylinder 6 Misfire Detected. P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. P0430-00 - Catalyst System Efficiency Below Threshold Bank 2.** P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: Engine hesitates/misfires This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software."
"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. P0300-00 - Multiple Cylinder Misfire. P0301-00 - Cylinder 1 Misfire Detected. P0302-00 - Cylinder 2 Misfire Detected. P0303-00 - Cylinder 3 Misfire Detected. P0304-00 - Cylinder 4 Misfire Detected. P0305-00 - Cylinder 5 Misfire Detected. P0306-00 - Cylinder 6 Misfire Detected. P0420-00 - Catalyst System Efficiency Below Threshold Bank 1. P0430-00 - Catalyst System Efficiency Below Threshold Bank 2. Customers may also comment on the following: Engine hesitates/misfires. This bulletin involves inspecting and possibly reprogramming the ISCM with the latest available software "
Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: Engine hesitates/misfires.
Engine Rattle Noise
"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...
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vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
"Flash: Transmission Control Module (TCM) Updates The customer must describe one or more of the following: Bump or jerk...
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felt during Engine Start/Stop (ESS) operation in normal and snow modes. Bump during tip-in downshift while in Normal or Sport modes. Transmission shifting concerns when vehicle has less than 1500 miles (2414 Km). Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers. This bulletin involves reprogramming the BPCM, MCP A, MCP B and the EVCU with the latest available software and then, if needed, performing a Wheel End Disconnect Position Learn routine"
"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: Engine hesitates/misfires. This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software"
"Flash: Transmission Control Module (TCM) Updates The customer must describe one or more of the following: Bump or jerk...
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felt during Engine Start/Stop (ESS) operation in normal and snow modes. Bump during tip-in downshift while in Normal or Sport modes. Transmission shifting concerns when vehicle has less than 1500 miles (2414 Km). Driveability concerns and not holding correct gear during downgrade, snow mode and accelerator tip-out maneuvers This bulletin involves reprogramming the TCM with the latest available software. "
"Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P0300 - Multiple Cylinder Misfire. Customers may experience one of the following: Vehicle runs rough on initial cold start only after an overnight or extended soak. This bulletin involves inspecting and possibly reprogramming the PCM with the latest available software."
"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: Engine hesitates/misfires. This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software."
Mil On/Check Engine Lamp (CEL) On, Engine Runs Rough
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0325 - Knock/Combustion Vibration Sensor 1 Circuit. P0330 - Knock/Combustion Vibration Sensor 2 Circuit. P032A - Knock-Combustion Vibration Sensor C Circuit.** P018B - Fuel Pressure Sensor ""B"" Circuit Range/performance. P2AF6 - Starter Relay 3 Stuck Off. P1CEA - Boost Side EVAP Purge System Performance. U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Other software improvements: Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software"
VALVE BODY & CONTROL UNIT - TRANSMISSION
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P018B - Fuel Pressure Sensor ""B"" Circuit Range/performance. P2AF6 - Starter Relay 3 Stuck Off. P1CEA - Boost Side EVAP Purge System Performance. U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Other software improvements: Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software."
"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: Engine hesitates/misfires. This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software."
Mil On/Check Engine Lamp (CEL) On, Engine Runs Rough
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P018B - Fuel Pressure Sensor ""B"" Circuit Range/performance. P2AF6 - Starter Relay 3 Stuck Off. P1CEA - Boost Side EVAP Purge System Performance. U0104 - Lost Communication With Cruise Control Module and U0405 - Invalid Data Received From Cruise Control Module may also be set. This software flash will allow these permanent fault codes to naturally clear. NOTE: If the software update is not completed, customers may have issues with registering vehicle in states with inspections due to the MIL being on (Only an issue if U0104/U0405 have set in life of vehicle). Other software improvements: Improvements related to fault codes P0300, P0301, P0302, P0303, P0304, P0305 and P0306 for cold start catalyst heating misfire. This bulletin involves reprogramming the PCM and Ignition System Control Module (ISCM) and the with the latest available software."
"Flash: Ignition System Control Module (ISCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P2C30-00 - Ignition Coil Primary Circuit Fuse A. P2C31-00 - Ignition Coil Primary Circuit Fuse B. Customers may also comment on the following: Engine hesitates/misfires. This bulletin involves reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software."
Check Engine Lamp (CEL) On
TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB...
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21-048-24 for potential transfer case shift motor replacement
Check Engine Lamp (CEL) On
MIL On/Check Engine Lamp On, Engine May Run Rough
Engine Oil Leak
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
Valve - EGR
Body & Paint
64 bulletinsSwitch - Tailgate Handle Prior to replacing the Tailgate Handle Switch, please review MasterTech Article - Tailgate...
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Handle Inoperative.
Instrumental Panel Cluster (IPC) Mechanical Gauge Stuck, Inaccurate
SWITCH Power Window 25-26 DJ and D2.
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Driver door mirror switches are sticking down. This is being caused by excess trim panel material extending into the switch opening which puts pressure on the switch bezel. Material needs to be removed from the opening. Reference SOL S2523000066.
Driver Side Window Switch Buttons Stuck Or Inoperative.
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Rev A.
ARMREST - FRONT DOOR TRIM & PANEL - FRONT DOOR TRIM
ARMREST - FRONT DOOR TRIM & PANEL - FRONT DOOR TRIM
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
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Mirror Contacts Door Window Glass In The Folded Position.
Power Tailgate Will Open, But Not Power Close, Validate Tailgate is Not in Manual Mode
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
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Mirror Contacts Door Window Glass In The Folded Position.
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
HANDLE - DOOR PULL and PANEL - FRONT DOOR TRIM
Whistling Noise Heard From Left Side Mirror While Driving Customers may comment on the following: Wind noise or whistle...
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noise heard from the driver door mirror area while driving. This bulletin involves replacing the left-hand door mirror access cover.
Selec-Speed Control Inoperable Customers may experience the following: Warning message "Selec-Speed Unavailable"...
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appears in the Instrument Panel Cluster (IPC) when customer attempts to enable Selec-Speed Control function. NOTE: No Diagnostic Trouble Codes (DTCs). No driveability concerns.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
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Mirror Contacts Door Window Glass In The Folded Position.
Whistling Noise Heard From Left Side Mirror While Driving Customers may comment on the following: Wind noise or whistle...
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noise heard from the driver door mirror area while driving. This bulletin involves replacing the left-hand door mirror access cover.
Front Passenger Door Window Switch, Left or Right Rear Window Switch Buttons Stuck, Click or Are Inoperative.
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Window Switches Are Sticking, Making a Clicking Noise or Not Operating the Window Glass.
Front Passenger Door Window Switch, Left or Right Rear Window Switch Buttons Stuck, Click or Are Inoperative.
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Window Switches Are Sticking, Making a Clicking Noise or Not Operating the Window Glass.
Squeak Or Squawk Noise Coming From Either Side Door Of The Vehicle, It Could Be Just One Door Or More.
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The Noise Can Be Present In Either The Upper Or The Lower Hinge.
Door Latch, Handle And Ajar Additional Service Information.
Power Tailgate Not Closing, Not Opening, Inoperative, Incorrect Ajar Status On Cluster.
Power Tailgate Latch Will Not Open Or Close, Tailgate Ajar Light On When Tailgate Is Close Customers may experience one...
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or more of the following: Power tailgate not opening or closing intermittently. Tailgate is hard to open or close. 'Tailgate Ajar' light on in the Instrument Panel Cluster (IPC) when the tailgate is closed. Diagnostic Trouble Code (DTC) stored for tailgate latch switches causing intermittent failure.
HANDLE - EXTERIOR DOOR
HANDLE - EXTERIOR DOOR
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
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Mirror Contacts Door Window Glass In The Folded Position.
CLUSTER - INSTRUMENT PANEL
Universal Garage Door Opener (UGDO) Inoperable Technicians may or may not find the following Diagnostic Trouble Code...
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(DTC) present: SYMPTOM: B251D1-00 - Universal Garage Door Opener Control. Customers may comment on the following: Operational questions regarding the usage of the HomeLink UGDO. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
Window Switch Feels Loose In The Door Trim Panel.
PANEL - FRONT SEAT BACK
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: SYMPTOM: Wiper blades that...
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chatter/streak/jump/skip/smear or make noise while traveling across the windshield. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
BUMPER - FRONT
SWITCH - POWER WINDOW
Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
Universal Garage Door Opener Prior to replacing the UGDO or sun visor, call HomeLink Customer Care at 1-800-355-3515 for...
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a proper evaluation of the issue. If this does not correct the issue, please follow the steps in SOL: S2508000039
Whistling Noise From Left Side Exterior Mirror Area While Driving.
Rear Window Switch Inoperative
Instrument Panel Cluster (IPC) Erroneous Message at Start Up, Warning Light Illumination Unavailable Service Required
HANDLE - EXTERIOR DOOR
Speed Sensing Rolling Auto Door Locks do Not Operate or Other Customer Programmable Features
Speed Sensing Door Locks do Not Operate or Other Customer Programmable Features
Multifunction Tailgate Latch Inoperative Seized / Sticking.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
Instrument Panel Cluster (IPC) Erroneous Message at Start Up, Warning Light Illumination Unavailable Service Required
Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...
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chatter/streak/jump/skip/smear or make noise while traveling across the windshield.
Driver Side Window Switch Buttons Stuck Or Inoperative.
Speed Sensing Door Locks do Not Operate or Other Customer Programmable Features
Instrument Panel Cluster (IPC) Erroneous Message at Start Up, Warning Light Illumination Unavailable Service Required
Bumper Mounted 7 Pin Trailer Tow Connector
Speed Sensing Door Locks do Not Operate or Other Customer Programmable Features
"Power Window Auto Express Up and Down Feature Does not Function as Expected"
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
"Speed Sensing Door Locks do Not Operate or Other Customer Programmable Features"
Whistling Noise From Left Side Exterior Mirror Area While Driving.
Defogger Is Not Working.
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Terminal Detached From The Glass.
Door Latch, Handle And Ajar Additional Service Information.
Outside Exterior Mirror Power Extend And/Or Retract Is Not Fully Functional.
Auto Door locking Speed Sensing Lock Feature Does Not Lock Doors
SWITCH Instrument Panel DT Switchbanks 68608990AC AND 68608991AC are changed from black accent to chrome accent in CN 40725-T09.
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If the black accent part is replaced with a new chrome accent part, please advise the customer that this is the correct replacement.
Open and close rear glass window 2 times and check seal is not hanging or loose
Door Ajar Light On With Door(s) Closed.
Water Leak Rear Of Cab Rear Seat Or Headliner
Door Courtesy Mid RR Tech Tip: Clarification on Rear Door Lighting for DT Vehicles with Sales Code LB2 Dear Dealers, We...
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want to provide clarity regarding the rear door lighting configuration for DT vehicles equipped with sales code LB2. It has come to our attention that there is some confusion regarding the number of lights on DT rear doors. 1. Background: In model year MY22 and earlier, DT rear doors were equipped with three lights. However, starting from MY23, DT rear doors are correctly built with only two lights. 3. Sales Code LB2: Vehicles with sales code LB2 are designed to have two lights on the rear doors. 4. Action Required: If a customer complains about missing rear door lights on an LB2-equipped vehicle, please do not order part number 68291943AC. LB2-equipped vehicles are correctly built with two lights, and adding a third light is unnecessary. Thank you for your attention to this matter. If you have any further questions or need assistance, feel free to reach out to our support team.
Door Does Not Unlock When Using the Unlock Tap to Open Feature, No Vehicle Response When Using the Near Field...
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Communication Card (NFC) on First Tap
Infotainment
53 bulletinsTow Nav Menu Option Unavailable - UBQ/UBW Customers may comment on the following: SYMPTOM: Tow Nav menu option is...
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grayed out and cannot be selected.
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
Instrument Panel Cluster (IPC) and Radio Compass Display has Dashes (--)
Radio/ETM is Adding Approximately 27mA Draw to Vehicle When in Logistics Mode
GRILLE - SPEAKER
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...
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Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
Radio Volume Jumping Up To Max Volume After Radio Wake Up
Instrument Panel Cluster (IPC) Flicker Turn By Turn The customer may experience flickering on their Instrument Panel...
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Cluster (IPC) when the turn-by-turn feature is enabled. This issue occurs when using Google Maps for Navigation via CarPlay
Radio Volume Jumping Up To Max Volume After Radio Wake Up
Excessive Payload Message In Cluster Display Appears Even After Owner Removes The Cargo.
Aux Switches Below Radio Screen Do Not Work.
Traffic Sign Assist Unavailable Service Required The customer may experience one or more of the following: SYMPTOM: ...
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Traffic Sign Assist Unavailable Service Required message and icon displays on the Instrument Panel Cluster (IPC). This occurs after a remote start and typically at the first start of the day. The Odometer flashes when the traffic alert message is active. . No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of FCA US LLC.
Vehicle Does Not Respond to Lock/Unlock Button Presses from The Keyfob and Key Not Detected Message is Displayed on the...
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Cluster When Attempting To Start The Vehicle With KIN press, No Start No Crank.
SPEAKER - NONE
SPEAKER - NONE
SPEAKER - NONE
SPEAKER - NONE
Customer States Navigation is Inaccurate, Showing Wrong City or State.
Harman R1H Uconnect 5 Radio Software Flash Error Codes
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19...
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or B1570-93
Navigation Is Active On The Radio But Not Available On The Cluster
Hands-Free Voice Concerns Including No Voice Pickup, Muffled Audio, Distortion, or Intermittent Microphone Operation
SPEAKER NONE
Speaker Diagnostic Procedure Rattle, buzz and squeak coming from specific speakers.
Customer states Navigation is inaccurate, showing in wrong city or state.
Intermittent Audio, No Audio, Distorted Audio
No Audio Or No Sound From Door Speaker
Intermittent Uconnect Box Requires Service Message.
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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Cluster Display Goes Blank Intermittently
No Audio From Door Speakers
Radio Does Not Turn On Automatically When Vehicle Is Started
Door speaker Inoperative or No Sound
NOTE: Does not apply to vehicles built for US Market.
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Lumbar Seat Inoperable Customers may experience the following: All lumbar seat controls inoperable. This bulletin involves updating the radio software level from 31.42 to U35.26.
International Maps Missing Customers may comment on the following: The vehicle has North American maps installed instead of the International maps.
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This bulletin involves inspecting the navigation map region and possibly installing International maps to the radio via USB.
Radio: Capture software version from radio.
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Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.
Customer Indicates Front Seat Comfort Seat Options Are Not Working Complaint/Technician Observation: Upon further...
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inspection it can be found that the comfort seat options are intermittently operational. The heated and ventilated seat button on the display screen can show gray at times. Loss of communication faults may set in the system when this occurs, they can be active or stored faults.
"International Maps Missing Customers may comment on the following: The vehicle has North American maps installed...
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instead of the International maps This bulletin involves inspecting the navigation map region and possibly installing International maps to the radio via USB."
SPEAKER - SUB WOOFER
Lumbar Seat Inoperable Customers may experience the following: All lumbar seat controls inoperable.
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This bulletin involves updating the radio software level from 31.42 to U35.26.
Door Trim Panel Fitment.
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Warpage, Buzz Squeak Rattle (BSR) Noises. Poor Audio Sound Quality From Door Speaker.
"Lumbar Seat Inoperable Customers may experience the following: All lumbar seat controls inoperable.
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This bulletin involves updating the radio software level from 31.42 to U35.26."
"R1L Radio R370.02.32 USB Software Update The customer may describe one or more of the following: Clock resets to default when vehicle is turned off.
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This bulletin involves updating the software via USB to R370.02.32."
Vehicle Does Not Respond to Lock/Unlock Button Presses From Keyfob and Key Not Detected Message is Displayed on the...
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Cluster When Starting, No Start
Uconnect Box Require Service Message
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Vehicle does not respond to lock/unlock button presses from keyfob and Key Not Detected Message is Displayed on the...
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Cluster when attempting to start the vehicle with KIN press, No Start No Crank.
When Using an Apple iPhone with the Virtual Key Apple APP it May display an Incorrect Vehicle Brand
No Audio, 18 Speaker Premium Audio System Sales Code RGE
Service Trailer Tow System Message Displayed on The Cluster
Key Not Detected Message Displayed on the Cluster, No Start No Crank
Key Not Detected Message Displayed on the Cluster, No Start No Crank
When Selecting Front Camera View Option, No Display Appears
Blind Spot Warning Message Displayed on the Cluster
Other
52 bulletinsCOVER - ACCESS
B235C-64-TRAILER CONNECTION - SIGNAL PLAUSIBILITY FAILURE Diagnostic Trouble Code (DTC) Set.
Thermostat assembly PN 68361650AH already includes gasket PN 68361649AB, so do not order an additional gasket or list one separately in a claim.
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Please refer to the thermostat's MEDIA image.
COOLER - AUXILIARY LOW TEMPERATURE
HEADLINER NONE
THERMOSTAT NONE
THERMOSTAT NONE
High Beams Will Not Stay On When Turn Stalk Is Pressed Forward
Front Seat Massage Function Inoperative.
New Key Will Not Program, 0x22 Scan Tool Error
Truck Bed or Ram Box 400W Power Outlets Inoperative.
If the 12v power outlet is inoperable or appears to have over heated, please confirm with the customer by asking the...
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following questions: 1.- Which device was connected to the outlet when or before the issue appeared 2.- For how long was the device connected before the power outlet stopped working?
Intermittent Unintended Wiper Swipe While Driving
SPAT - BOX SIDE
SPAT - BOX SIDE
Heated Seats Shutting Off Prematurely
Before replacing any parts check for applicable TSBs/RSUs.
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If no applicable TSBs/RSUs, or they have already been applied, please refer to SOL S2518000008.
Note: error in document release number, should be S2624000003.
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Heated Seats Shutting Off Prematurely
Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.
Power Side Steps May Deploy and Retract While the Vehicle is in Motion
Power Side Steps May Deploy and Retract While the Vehicle is in Motion
Water Pump & Chain Case Cover
Water Pump & Chain Case Cover
Ambient Temperature Readings Incorrect After a Heat Soak
DUCT - CLEAN AIR
SWITCH - MULTIFUNCTION
SWITCH - MULTIFUNCTION
SWITCH - SEAT 24 WAY
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
Remote Keyless Entry (RKE) Not Functional With One of the Paired Keyfobs, Passive Entry/ Keyless Go functions Would be...
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Operational
Power Side Steps Deploy and Retract While the Vehicle is in Motion
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
Ambient Temperature Readings Incorrect After a Heat Soak
Active Air Dam Diagnostic Trouble Codes (DTC) U0645, C0604.
Wipers Stay on All the Time, Do Not Shut Off
APPLIQUE - GRILLE
"4WD Inoperative Or Noisy Customers may experience one or more of the following: Noise while in 4WD.
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4WD inoperative. This bulletin involves inspecting and possibly replacing the output shafts."
Key Fob is Damaged, Case is Separating
BOLT - HEX FLANGE HEAD
HEADLINER - NONE
CARPET - REAR FLOOR
Rear Defogger Solder Terminals Detached.
SHAFT - AXLE HALF
CAMERA - REAR VIEW
Customer Indicates Coolant Is Dripping From Under The Vehicle
HOSE - COOLANT
Customer States Vehicle Is Overheating.
Keys do Not Program as Expected
Horn Sound Is Weak, Off Tone, Or Inoperative.
CARRIER PLANETARY & SHAFT KIT - OUTPUT
Alarm Sounds Intermittently
BRUSH - VACUUM
Brakes
36 bulletinsACTUATOR - PARK BRAKE
ACTUATOR - PARK BRAKE
MODULE Air Bag Control CAUTION: If ORC contains active or stored B2207 DTC AND the vehicle contains a Pulse module (or...
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other 3rd party non-approved devices, see below for more details) - DO NOT SUBMIT ORC WARRANTY CLAIM. Please ensure vehicle voltage is within specified limits. Most faults will store after an ignition cycle if the vehicle voltage is within specified limits. Check TERMINAL RETENTION ON CONNECTOR C1 PIN 11, CIRCUT D 282 CAN FD+_2 and repair any loose connection. For Loss OF Communication faults, please follow the diagnostic service routine in Service Library and confirm these steps before ORC replacement. Reference Service Library Section 28 - DTC-Based Diagnostics / MODULE, Body Control (BCM) / Diagnosis and Testing / U0151-00-LOST COMMUNICATION WITH RESTRAINTS CONTROL MODULE. The Standard Procedure / COMMUNICATION DIAGNOSTIC PROCEDURE must be performed before replacing any component(s) or module(s). AT A MINIMUM THESE PROCEEDURES MUST BE CHECKED: 1). (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) / Standard Procedure). 2). COMMUNICATIONS DIAGNOSTIC PROCEDURE - LOSS OF COMMUNICATION DIAGNOSTIC PROCEDURE If the vehicle has ORC fault B2207 - Occupant Restraint Controller Internal 1 either active or stored, please check for 3rd party (non-Mopar) installed "Pulse" unit at the CHMSL & Cargo Lamp wires. Please take the Service action to check & remove Pulse unit (or other 3rd party brands) spliced in circuit# L56, L14, L51, and/or ground Z946 for the Center High Mounted Stop Lamp (CHMSL) and Cargo Lamps. Please correct the wiring to original OEM standard and replace the ORC module. Please document the "Pulse" unit (and/or other device names for the same function) in the service repair history. The "Pulse" unit (or other brand names) is a 3rd party, non-MOPAR circuit that when spliced into the CHIMSL circuit, can make the CHIMSL blink 3 times before becoming solid on upon activation of the brake switch. Please do not submit warranty claim when the Internal-1 DTC is confirmed to be caused by the "Pulse" or similar unit.
MODULE Air Bag Control Please ensure vehicle voltage is within specified limits.
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Most faults will store after an ignition cycle if the vehicle voltage is within specified limits. Check TERMINAL RETENTION ON CONNECTOR C1 PIN 11, CIRCUT D 282 CAN FD+_2 and repair any loose connection. For Loss OF Communication faults, please follow the diagnostic service routine in Service Library and confirm these steps before ORC replacement. Reference Service Library Section 28 - DTC-Based Diagnostics / MODULE, Body Control (BCM) / Diagnosis and Testing / U0151-00-LOST COMMUNICATION WITH RESTRAINTS CONTROL MODULE. The Standard Procedure / COMMUNICATION DIAGNOSTIC PROCEDURE must be performed before replacing any component(s) or module(s). AT A MINIMUM THESE PROCEEDURES MUST BE CHECKED: 1). (Refer to 28 - DTC-Based Diagnostics/MODULE, Body Control (BCM) / Standard Procedure). 2). COMMUNICATIONS DIAGNOSTIC PROCEDURE - LOSS OF COMMUNICATION DIAGNOSTIC PROCEDURE If the vehicle has ORC fault B2207 - Occupant Restraint Controller Internal 1 either active or stored, please check for 3rd party (non-Mopar) installed "Pulse" unit at the CHMSL & Cargo Lamp wires. Please take the Service action to check & remove Pulse unit (or other 3rd party brands) spliced in circuit# L56, L14, L51, and/or ground Z946 for the Center High Mounted Stop Lamp (CHMSL) and Cargo Lamps. Please correct the wiring to original OEM standard and replace the ORC module. Please document the "Pulse" unit (and/or other device names for the same function) in the service repair history. The "Pulse" unit (or other brand names) is a 3rd party, non-MOPAR circuit that when spliced into the CHIMSL circuit, can make the CHIMSL blink 3 times before becoming solid on upon activation of the brake switch. Please do not submit warranty claim when the Internal-1 DTC is confirmed to be caused by the "Pulse" or similar unit.
Flash: Brake System Control Module (BSCM) Updates **Customers may experience one or more of the following: SYMPTOM: ...
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Warning message "Selec-Speed Unavailable" appears in the Instrument Panel Cluster (IPC) when trying to enable the Selec-Speed Control (SSC) function. NOTE: There will be no Diagnostic Trouble Codes (DTCs) and no driveability concerns with this symptom.** Anti-Lock Brake System (ABS), Electronic Stability Control (ESC) and 'Decel ACC' lights on in the IPC. Technicians may also find the following: DTC C121A-00 - Steering Angle Sensor Not Initialized - Is stored with no Malfunction Indicator Lamp (MIL). This bulletin involves reprogramming the BSCM with the latest available software.
SPRING KIT - DISC BRAKE PAD
SHOCK ABSORBER - SUSPENSION
SHOCK ABSORBER - SUSPENSION
Flash: Brake System Control Module (BSCM) Update Customers may comment on the following: Anti-Lock Brake System (ABS),...
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Electronic Stability Control (ESC), 'Decel ACC' lights on in Instrument Panel Cluster (IPC). Technicians may find the following: Diagnostic Trouble Code (DTC) "C121A-00 - Steering Angle Sensor Not Initialized" is stored with no Malfunction Indicator Lamp (MIL) illuminated This bulletin involves reprogramming the BSCM with the latest available software.
Flash: Power Tailgate Module (PTGM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B25E3-11 - Tailgate Absolute Position Sensor-Circuit Short To Ground. B25E3-12 - Tailgate Absolute Position Sensor-Circuit Short To Battery. B25E4-92 - Tailgate Absolute Sensor Supply-Performance Or Incorrect Operation. Customers may also comment on one or more of the following: Tailgate won't stay down. Tailgate inoperative This bulletin involves reprogramming the PTGM with the latest available software.
Flash: Power Tailgate Module (PTGM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B25E3-11 - Tailgate Absolute Position Sensor-Circuit Short To Ground. B25E3-12 - Tailgate Absolute Position Sensor-Circuit Short To Battery. B25E4-92 - Tailgate Absolute Sensor Supply-Performance Or Incorrect Operation. Customers may also comment on one or more of the following: Tailgate won't stay down. Tailgate inoperative This bulletin involves reprogramming the PTGM with the latest available software.
Whoosh Or Click Noise Heard From Brake Assembly eBooster When Pressing Brake Pedal And After A Recent Repair.
SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.
Please see thr attached sheet for those units you have impacted in stock.
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You can filter down on the excel file by your dealer name or dealer code. There are two tabs at the bottom of the sheet- showing the VIN detail and overall snapshot for Cinci. As soon as more information becomes available I will get that out to to ASAP. 03D - Certain 2025 and 2026 model year equipped with a trailer tow package. (DT) Ram 1500 Pickup (DJ) Ram 2500 Pickup (D2) Ram 3500 Pickup (DD) Ram 3500 Cab Chassis (DP) Ram 4500/5500 Cab Chassis 2024 through 2026 model year (KM) Jeep Wagoneer S 2026 model year (KM) Jeep Cherokee vehicles NOTE: The recall units are NOT showing in VOIM properly right now HQ is aware VINs show properly on Service, VIN Inquiry, Configurator Any communications regarding Recalls that are sent to multiple Dealer recipients are required to be uploaded to the NHTSA portal. This includes Vin Lists of Unsold and completion % updates.
MODULE - TRAILER BRAKE & TOWING CONTROL
MODULE - TRAILER BRAKE & TOWING CONTROL
Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
Antilock Brake (ABS) Light On.
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Intermittent Or Implausible Wheel Speed Sensor Signal Diagnostic Trouble Codes (DTCs)
Water Leak At Center High Mounted Stop Lamp (CHMSL) Customers may experience one or more of the following: Water on the headliner.
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Water at the back of the cab. A leak from the third brake/cargo light/CHMSL
Brakes Appear to Drag After Setting Trailer Brake Feature in the Radio Settings
Dealerships are replacing entire brake pedal assemblies to resolve accelerator pedal concerns.
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SBOM provides the accelerator as a separately serviceable assembly. Tech Tip Message Requested: "For your awareness, if replacement of the accelerator pedal is necessary, it can be ordered individually rather than as part of the complete pedal assembly. This helps prevent unnecessary repairs and potential chargebacks."
Diagnostic Strategies For Brake System Control Module (BSCM) Diagnostic Trouble Code(s) (DTC).
Integrated Trailer Brake (ITB) Switch Removal
C0044-00-BRAKE PRESSURE SENSOR 1 (MODULE, Brake System Control 2 (BSCM 2))
Integrated Trailer Brake (ITB) Switch Removal
SHOCK ABSORBER SUSPENSION & SHOCKS - REAR
Flash: Wireless Charging Pad Module (WCPM) Updates Customers may comment on the following: Apple phones are not...
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identifying the correct vehicle brand when the using the wireless charger This bulletin involves inspecting and possibly reprogramming the WCPM with the latest available software.
Flash: Wireless Charging Pad Module (WCPM) Updates Customers may comment on the following: Apple phones are not...
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identifying the correct vehicle brand when the using the wireless charger This bulletin involves inspecting and possibly reprogramming the WCPM with the latest available software.
Flash: Power Tailgate Module (PTGM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B25E3-11 - Tailgate Absolute Position Sensor-Circuit Short To Ground. B25E3-12 - Tailgate Absolute Position Sensor-Circuit Short To Battery. B25E4-92 - Tailgate Absolute Sensor Supply-Performance Or Incorrect Operation. Customers may also comment on the following: Tailgate won't stay down. Tailgate inoperative. This bulletin involves updating the PTGM with the latest software.
Auto Emergency Braking Unavailable/Service Required Message in Cluster
Trailer Brake Information Displays In Cluster With No Trailer Connected.
"Squeak Noise From Brake Pedal When Pressed And Or Released."
Rear Back Glass Defroster Soft or Hard Button Will Not Turn on The Rear Back Glass Defroster, Wireless Charging Pad(s),...
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Rain Sensing Wipers, Power Door Locks, Multifunction Tail Gate or Rear Window Switches Operate Erratically
Rear Back Glass Defroster Soft or Hard Button Will Not Turn on The Rear Back Glass Defroster, Wireless Charging Pad(s),...
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Raining Sensing Wiper Functions and MultiFunction Tailgate Inoperativ
Brake System Control Module (BSCM) sets Diagnostic Trouble Code (DTC) C121A - Steering Angle Sensor Not Initialized -...
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Stored Fault
Rear Back Glass Defroster Soft or Hard Button Will Not Turn on The Rear Back Glass Defroster, Wireless Charging Pad(s)...
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May Not Function
Lighting
30 bulletinsSWITCH HEADLAMP
SWITCH HEADLAMP
Washer Fluid Warning Lamp Illuminated When Reservoir Is Full
Headlamps Aimed Too Low Customers may ex perience the following:This bulletin involves performing the headlamp alignment procedure.
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Headlamps are aimed too low. This bulletin involves performing the headlamp alignment procedure.
Malfunction Indicator Lamp (MIL) Is On
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
HEADLAMP - NONE
Customer Indicates Tire Pressure Monitoring System (TPMS) Lights On Dash.
LAMP - DOME
Tire Pressure Monitor (TPM) Service Information.
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TPM Lamp On.
115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated.
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This bulletin involves replacing the inverter switch.
Remote Keyless Entry (RKE) has Reduced Range, Remote Start Inoperative, Multiple Keyless-Go Push Attempts to Start, Key...
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not Detected message, Tire Pressure Warning Lamp On
LAMP - DOME
"Illuminated Approach Feature Inoperative on Vehicles Equipped With Base Exterior Lighting"
LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly...
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due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
LAMP - DOME
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Trailer Tow Lights Inoperative.
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Diagnostic Trouble Codes (DTCs) B166E-13 B17AD-13 May Be Set.
D-25-05 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
ID-25-04 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
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assemblies are fogged with a light layer of condensation on the inside of the lenses. "
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation.
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Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.
HEADLAMP - NONE
SWITCH - HEADLAMP
SWITCH - HEADLAMP
Dome Lamp LED And Incandescent Bulb Servicing.
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Interior Ambient Lighting Does Not Work at Times
Transmission
27 bulletinsFUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working.
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A/C relay clutch not operating, dealers unnecessary replacing PDCs. Battery disconnection is required to reset PCM. Please follow SOL S2624000004.
68488364AC: FUSE BLOCK UNDERHO 1) False fails on PCR, DBSM and PDCs Stuck Closed or open diagnostics, DTC P2AF5 or...
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P2AF6, leading to NTF and unnecessary replacements. Current controls are not robust against depleted auxiliary battery condition. Please follow SOL S2508000031. 2) A/C Blowing hot air or not working. A/C relay clutch not operating, dealers unnecessary replacing PDCs. Battery disconnection is required to reset PCM. Please follow SOL S2624000004.
The Customer May Complain About a Popping Noise, Grinding Noise, or an Intermittent No Reverse or Forward Transmission Engagement.
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The Tech May Find Damaged and/or Worn Transmission Output Shaft Splines (850RE Transmission Only)
GEAR KIT - RING AND PINION
SHIFTER - TRANSMISSION
SHIFTER - TRANSMISSION
P0607 stored in the ESM (Electronic Shifter Module)
SHIFTER - TRANSMISSION
SHIFTER - TRANSMISSION
SHIFTER - TRANSMISSION
Please refer SOL "S2508000083" published in October 2025.
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DO NOT REPLACE KIN/ignition switch module PN 68548293A*, 68548293A*, 68595832AA due to stored RFH DTC B1A7D-2A: Start Button-Stuck, P05BD: STOP-START MODE SWITCH RANGE/PERFORMANCE Please do not replace KIN/ignition switch module if all the following conditions are TRUE 1-3. 1. Stored RFH DTC B1A7D-2A: Start Button-Stuck 2. No functional issues observed or reported 3. Don't replace KIN if you find the DTC P05BD: STOP-START MODE SWITCH RANGE/PERFORMANCE. THIS IS NOT a KIN DTC. This DTC is related to the Electronic Shift Module- stop start on off button
Replacement components for transfer case are no longer available.
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To repair issue, use the following part numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE Please note that the part numbers listed here are transfer case components, not full transfer case part numbers.
Unable To Start Vehicle - Shifter Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B2199-16 - Battery Voltage-circuit Voltage Below Threshold. B21DD-84 - System Voltage-signal Below Allowable Range. C2129-00 - Battery Voltage. Customers may also comment on one or more of the following: Unable to start vehicle. Gear shifter spins freely with no PRNDL LED indication on the Automatic Gear Shift Module (AGSM). This bulletin involves replacing the AGSM.
Unable To Start Vehicle - Shifter Inoperable Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B2199-16 - Battery Voltage-circuit Voltage Below Threshold. B21DD-84 - System Voltage-signal Below Allowable Range. C2129-00 - Battery Voltage. Customers may also comment on one or more of the following: Unable to start vehicle. Gear shifter spins freely with no PRNDL LED indication on the Automatic Gear Shift Module (AGSM). This bulletin involves replacing the AGSM.
Replacement T-Case is no longer available.
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To repair issue, use the following parts numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE
SHIFTER - TRANSMISSION
SHIFTER - TRANSMISSION
Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on one or more of the following: "Inflate to 50...
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psi" is displayed in the Instrument Panel Cluster (IPC) even though the tire pressure displayed in the IPC shows correct psi for the rear tires. A five second delay in the cluster on the PRNDL when shiftin This bulletin involves inspecting and possibly reprogramming the IPC with the latest available software.
Flash: Instrument Panel Cluster (IPC) Updates **Customers may comment on one or more of the following: "Inflate to 50...
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psi" is displayed in the Instrument Panel Cluster (IPC) even though the tire pressure displayed in the IPC shows correct psi for the rear tires.** A five second delay in the cluster on the PRNDL when shifting. NOTE: The rotary shifter LEDs always indicate the correct gear position This bulletin involves inspecting and possibly reprogramming the IPC with the latest available software.
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
Gear rack and pinion: Custodian would encounter steer feel being heavier and may feel some pulling.
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Customer may complain the steering feels heavy while returning to steering wheel to center during a lower speed turn. Customer may also complain the vehicles pulls slightly at highway speeds. There are no DTCs associated with that scenario. Older software pull drift compensation and zero-point learning is not optimized. New Software has optimized pull drift compensation and zero-point learning. Do not replace the steering gear for these scenarios when an EPS DTC is not present. Reflash software instead.
"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...
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used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."
"Flash: Instrument Panel Cluster (IPC) Updates Customers may experience the following: A five second delay in the cluster on the PRNDL when shifting.
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NOTE: Rotary shifter LEDs always indicate the correct gear position. This bulletin involves inspecting and possibly reprogramming the IPC with the latest available software. "
"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
Suspension
17 bulletinsRadio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...
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Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle.
Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...
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Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
Radio Message "Power Surge On USB Detected" Customers may comment on the following: The radio displays the message:...
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Power surge on USB hub detected Fig. 1. NOTE: After the message appears, no USB devices function in the hub (no charging, no data). NOTE: Hub operation does not return until the vehicle undergoes a full key cycle
Active Diagnostic Trouble Code (DTC) B1A10-00, B1A11-00, B1A12- 00, B1A13-00-, B1A14-00, B1A15-00, B1A16-00, and...
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B1A17-00 in The Radio Frequency Hub (RFH)
Lower Ball Joint / Lower Control Arm Servicing Updates.
Radio Over The Air (FOTA) Update from U31.42 to U35.26 Software Version he customer may experience one or more of the...
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following: When selecting the "Ride Height" setting for the air suspension in the radio there is no feedback on the radio screen to indicate the vehicle is actively lowering until it has reached the desired height. The default "Ride Height" button setting does not have an information icon that describes its function. Navigation widget blacks out after switching driver profiles. Incorrect Smart Phone As A Key (SPAAK) key configuration, registration and detection. SPAAK devices that are not in range are showing as "Connected" and SPAAK devices that are in range are showing as "Suspended". In addition, the following software enhancement is available: In Vehicle Advertising feature. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U31.42 to **U35.26**
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
Radio Frequency Hub (RFH) Fails Flash Update Fails
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
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"
"Rear Air Spring Leak Customers may experience the following: An air leak from the rear air springs is causing the...
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vehicle to lean to the left or right side, or lower at the rear. This bulletin involves inspecting and possibly replacing one or both rear air springs. "
"Rear Air Spring Leak Customers may experience the following: An air leak from the rear air springs is causing the...
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vehicle to lean to the left or right side, or lower at the rear. This bulletin involves inspecting and possibly replacing one or both rear air springs."
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA).
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WHY: The joint is coming loose due to loss of clamp load when there is embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA).
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WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
BUSHING - STABILIZER BAR
"Radio Over The Air (FOTA) Update from U31.42 to U35.36 Software Version The customer may experience one or more of the...
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following: When selecting the ""Ride Height"" setting for the air suspension in the radio there is no feedback on the radio screen to indicate the vehicle is actively lowering until it has reached the desired height. The default ""Ride Height"" button setting does not have an information icon that describes its function. Navigation widget blacks out after switching driver profiles. Incorrect Smart Phone As A Key (SPAAK) key configuration, registration and detection. SPAAK devices that are not in range are showing as ""Connected"" and SPAAK devices that are in range are showing as ""Suspended"". In addition, the following software enhancement is available: In Vehicle Advertising feature. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from U31.42 to U35.36"
"Left Front Strut Not Torqued Properly Customers may experience the following: Noise from left front wheel area while driving.
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This bulletin involves replacing the left front strut."
Clunking Noise From Front Stabilizer Bar / Sway Bar Link.
HVAC & Climate
14 bulletinsCORE HEATER
CORE HEATER
OUTLET - AIR CONDITIONING & HEATER
OUTLET - AIR CONDITIONING & HEATER
A/C Inoperative Or Intermittently Inoperative.
LINE - A/C SUCTION AND LIQUID
CORE HEATER
CORE HEATER
CORE - HEATER
CORE - HEATER
Customer Indicates The Air Conditioning Blows Warm
CORE - HEATER
Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.
"Rear Back Glass Defroster Soft or Hard Button Will Not Turn on The Rear Back Glass Defroster"
Steering
9 bulletinsTrailer Reverse Steering Control Radio Soft Button Blinks Even Without a User-Initiated Calibration
Heated Steering Wheel Operates Intermittently
Buzz Squeak Rattle (BSR) Noises Turning The Steering Wheel.
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May Occur After Recent Repair.
Steering Pull That Improves As The Truck Is Driven.
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Vehicle May Have Had Recent Steering Or Suspension Repair.
Diagnostic Trouble Code (DTC) C221F-00, C2223-00, C221C-00, C0051-54 Present After Electric Power Steering (EPS)...
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Replacement.
Steering Repair Information Involving Toe Angle.
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Tie Rod And Or Electric Power Steering (EPS) Units.
Steering Drift And Or Pull.
Steering Drift And Or Pull.
Power Steering Assist With Transfer Case In Neutral.
Pre-Delivery & Maintenance
9 bulletinsBackup Camera Poor Image Quality Inspection
Fleet Campaign Parts Ordering Process (03D)
From: FCA REDACTED CONTENT Sent: Tuesday, February 10, 2026 11:29 AM Subject: HOT!
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03D Recall - Launching Today - 2.10 Cleveland West / East Ohio! For your information, VINs live for the below recall went live today with remedy available. Please reach out with any questions! 03D - Certain 2025 and 2026 model year equipped with a trailer tow package. (DT) Ram 1500 Pickup (DJ) Ram 2500 Pickup (D2) Ram 3500 Pickup (DD) Ram 3500 Cab Chassis (DP) Ram 4500/5500 Cab Chassis 2024 through 2026 model year (KM) Jeep Wagoneer S 2026 model year (KM) Jeep Cherokee vehicles NOTE: The recall units are NOT showing in VOIM properly right now HQ is aware VINs show properly on Service, VIN Inquiry, Configurator FCA REDACTED CONTENT
Verify "Z" part number availability.
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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
Tech tip used to notify that if any of the part numbers for replacement for the TRX/RHO t-case is no longer available,...
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dealers will need to request the new DDG parts for service replacements. They need to order the following new part numbers: 68738079AA, 68738084AA, 68738085AA, 68737112AA and follow the iSheet instructions for assembly.
"FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER VOLUME 11, ISSUE 5"
Warranty Newsletter Volume 11, Issue 5
Warranty Newsletter Volume 10 Issue 8_ID
"WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8"
Hybrid & EV
9 bulletinsNo Wireless Charging Or Slow Wireless Charging
No Wireless Charging Or Slow Wireless Charging
Vehicle is Not Charging When Connected to a Level One or Two Charger or a Public Charging Station
Key Fob Not Detected When Near Wireless Charger Customers may comment on one or more of the following: Vehicle may not start.
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Key Fob intermittently is not detected when the key fob is placed at or near the wireless charger.
Key Fob Not Detected When Near Wireless Charger **Customers may comment on one or more of the following:** **Vehicle...
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may not start.** Key Fob intermittently is not detected when the key fob is placed at or near the wireless charger
CHARGER - WIRELESS DEVICE
"Key Fob Not Detected When Near Wireless Charger Customers may comment on the following: Key Fob intermittently is not...
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detected when the key fob is placed at or near the wireless charger. "
Keyfob Not Detected When Near Wireless Charger Customers may comment on the following: Keyfob intermittently is not...
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detected when the keyfob is placed at or near the wireless charger.
"Keyfob Not Detected When Near Wireless Charger Customers may comment on the following: Keyfob intermittently is not...
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detected when the keyfob is placed at or near the wireless charger."
Software & Calibration
5 bulletinsThe Customer States There Is a Blinking Odometer.
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Firmware Over-The-Air (FOTA) Fails With Message To Visit The Dealer.
Memory Seat Does Not Work There Is No Response from The Seat While Pressing the Memory Seat Profiles from the Switch...
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Diagnostic Trouble Code (DTC) B1D9B-54- Seat Horizontal Front Stop Not Learned-Missing Calibration
From: FCA REDCACTED CONTENT Sent: Wednesday, February 11, 2026 1:03 PM To FCA REDCACTED CONTENT Subject: FW: PLEASE...
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READ- IMPORTANT- 03D Recall - Launching Today - 2.10 FCA REDCACTED CONTENT List of people and emails that received the recall list: FCA REDCACTED CONTENT Thank you, FCA REDCACTED CONTENT From: FCA REDCACTED CONTENT Sent: Tuesday, February 10, 2026 11:52 AM To: FCA REDCACTED CONTENT Subject: PLEASE READ- IMPORTANT- 03D Recall - Launching Today - 2.10 Please see the attached sheet for those units you have impacted in stock. As soon as more information becomes available I will get that out to you ASAP. 03D - Certain 2025 and 2026 model year equipped with a trailer tow package. (DT) Ram 1500 Pickup (DJ) Ram 2500 Pickup (D2) Ram 3500 Pickup (DD) Ram 3500 Cab Chassis (DP) Ram 4500/5500 Cab Chassis 2024 through 2026 model year (KM) Jeep Wagoneer S 2026 model year (KM) Jeep Cherokee vehicles NOTE: The recall units are NOT showing in VOIM properly right now HQ is aware VINs show properly on Service, VIN Inquiry, Configurator Any communications regarding Recalls that are sent to multiple Dealer recipients are required to be uploaded to the NHTSA portal. This includes Vin Lists of Unsold and completion % updates. Thank you, FCA REDCACTED CONTENT
"Smartphone As A Key (SPAAK) SOP 4.0 SW update (FOTA) Software Enhancements included: **Removes keyless sharing.** ...
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Apply Owner Pairing and Key Sharing. Passive Entry and Passive Start Features. Improve NFC entry timing from sleep state. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The SPAAK software will be updated to 4.0."
"Smartphone As A Key (SPAAK) SOP 3.0 SW Update (FOTA) Software Enhancements included: Apply Owner Pairing and Key Sharing.
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Passive Entry and Passive Start Features. Improve NFC entry timing from sleep state. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The SPAAK software will be updated to 3.0."
Fuel System
5 bulletinsRear Axle Vibration Shudder Or Chatter Customers may experience the following: A chatter, shudder, or vibration from the rear axle during turns.
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NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
For Dealer awareness, 24 MY DT Bed Step does not work for 25MY Trucks and forward.
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If replacing or installing new rear bed step, note that 24MY Bed Step part number 82215289A$ / 68276196A$ will not work on 25MY Trucks. 25MY Standard Truck requires 82216597A$ / 68582251A$. Use of incorrect step will cause contact to body and exhaust.
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.
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If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
"Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline...
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vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "
"Rear Axle Vibration Shudder Or Chatter Customers may experience the following: A chatter, shudder, or vibration from the rear axle during turns.
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NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration."
Air Bags & Safety
2 bulletinsAIR BAG - DRIVER
AIR BAG - DRIVER