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2023 Ram 1500 TSBs

476 Technical Service Bulletins across 16 categories

Electrical

89 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11028744

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11027736

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative.

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Rain Sensor Internal Failure.

11026783

Telematics Box Module (TBM) Software Updating From 5.39 To 5.65 Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch. Customers may experience the following: SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00 This bulletin involves updating the TBM to the latest software level in the case that the FOTA did not function.

11026677

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...

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Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.

11026668

Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.

11026666

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience...

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a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.

11026660

If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...

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the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347

11026583

SENSOR - ACCELERATION

11026549

Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...

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Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure

11025723

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025722

DETECTOR - EVAPORATIVE SYSTEM INTEGRITY MODULE

11025717

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 Customers may experience the following: No connectivity.

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This bulletin involves reprogramming the TBM with the latest available software.

11025508

ESC Light Illuminated.

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DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE

11024312

High Voltage Air Conditioning Refrigerant Dye

11024311

Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.

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Sensor(s) Not Reading And Or Showing Dashes.

11023169

Flash: Security Gateway Module (SGW) Update Customers may experience the following: Intermittent 'A/C change mode' message popup on radio screen.

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Rear View Camera (RVC) not affected. This bulletin involves updating the SGW with the latest available software.

11020844

Telematics Box Module (TBM) Over The Air Software Update From 5.39.1 To 5.65 Customers may experience the following: 'SOS unavailable' popup message.

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This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.

11020600

Decreased Remote Start And RKE Range.

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Tire Pressure Sensors Values Are Not Displayed

11019585

"Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may...

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experience one or more of the following: - Error display of ""Uconnect Box Requires Service/Wifi Unavailable"" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of ""Uconnect Box Requires Service"" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]."

11018262

" R1H Radio Over The Air Update from T27.46 to U29.44 then U35.36 Software Version (FOTA) 2023 - 2024 (DT) RAM 1500...

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Pickup This bulletin applies to vehicles equipped with a Global Telematics Box Module (Sales Code RDG) and without IP Badge ""TRX"" (Sales Code XHD) and one of the following radios: Uconnect 5 Nav w 8.4"" Display (USA) (Sales Codes UBL). Uconnect 5 Nav w 8.4"" Display (CAN) (Sales Codes UEL). Uconnect 5 Nav w 12.0"" Display (USA) (Sales Code UBQ) Uconnect 5 Nav W 12.0"" Display (CAN) (Sales Code UEQ) Uconnect 5 NAV W 14.4"" Display (USA) (Sales Code UBW) Uconnect 5 NAV W 14.4"" Display (CAN) (Sales Code UEW) This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.46 to U29.44 then U35.36."

11017436

MODULE - IGNITION

11016854

"Rear Propshaft clunk Customers may experience the following: A clunk noise from the driveshaft while coming to a stop...

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or when just starting to tip into throttle at take off This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software. *This bulletin involves greasing the rear driveshaft and installing a boot kit"

11015810

"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...

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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012866

MODULE Steering Control Before replacing the steering column control module (SCCM) due to turn signal inop, wipers inop,...

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steering controls inop, TCS light DTC C0051 or horn blowing while turning, please follow these steps: 1.- Refer to service library procedure and follow diagnosis steps. 2.- If failure still present, make sure all the switches', horn's, airbag's harness are properly connected and there is no corrosion or pinching, disconnect the switches & reconnect them, and reverify the issue. 3.- Verify if failure is still present, review if there is lack of communication between SCCM and BCM. For example, activate turn signals or wipers. 4.- Read at the BCM diagnosis session if BCM is receiving information from SCCM. Through diagnosis review if activation from horn, wipers or turn signal is requested and are working. 5.- Disconnect the SCCM fuse for around 30s,and repeat the previous steps to see if failure still present. 6.- Do a hard reset to BCM and evaluate if any DTC is set. Retest if failure still present. 7.- Before replacing the SCCM disconnect it and reconnect it again. If there are no DTC's active, physical defects, steering controls inop, wipers inop, nor turn signal inop, horn inop, then SCCM does not need to be replaced.

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11008071

Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message...

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Displayed on Cluster

11007954

Battery Drain Suspected or "Identified" From USB or Media Hub

11005700

"Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: Navigation signal drops out.

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Maps not loading on the Instrument Panel Cluster (IPC) display. Cannot change satellite stations, display shows one station on screen but is playing another. Battery drain. A Black screen after clicking accept at start up (Rearview camera functions normally). Radio resets (Rearview camera functions normally). Wireless connectivity disconnecting. CarPlay icon does not appear in device manager. Audio disruptions. SXMT inoperative. Audio mute. Passenger screen blank. Passenger screen apps missing. Missing profiles icon. IPC displays incorrect audio source. Radio is slow to respond. Trailer tire pressure configurations deleted. Steering wheel controls skipping SXMT channels. Recent calls not displayed. Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: Icon size/layout improvements. Carplay/Android Auto improvements. Uconnect Phone improvements. FOTA improvements. Passenger screen camera app improvements. Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46."

11003786

MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make...

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sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.

11002828

"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

11002801

"Flash: Air Suspension Control Module (ASCM) Flash Updates **Customers must experience a Malfunction Indicator Lamp...

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(MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** C151E-2A - Left Front Ride Height Sensor - Stuck. C1522-2A - Right Front Ride Height Sensor - Stuck. C1526-2A - Left Rear Ride Height Sensor - Stuck. C152A-2A - Right Rear Ride Height Sensor - Stuck. Customers may also comment on one or more of the following: The air suspension is stuck in a lowered entry/exit ride height after lowering the vehicle to load the rear cargo bed of the truck and then driving on the freeway.** Service Air Suspension message notification in the instrument panel cluster. This bulletin involves reprogramming the ASCM with the latest available software."

11002531

Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage

11001374

SWITCH Multifunction Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make...

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sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Review the SCCM for any physical issue (Autolock, clockspring damaged) 3.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.

11001206

After A Recent Service Repair The Vehicle is Setting Diagnostic Trouble Codes (DTCs) B0090-49 Left Frontal Acceleration...

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Sensor-Internal Electronic Failure, B0095- 49 Right Frontal Acceleration Sensor-Internal Electronic Failure

11000905

" Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)"

11000611

MODULE - TELEMATICS

11000170

MODULE - STEERING CONTROL

10251881

Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248901

Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)

10248887

Malfunction Indicator Lamp (MIL) On, Electronic Throttle Control (ETC) Lamp Flashes, Diagnostic Trouble Code (DTC) P2127...

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Accelerator Pedal Position Circuit Low

10248609

Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version.

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Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.

10248595

Flash: Powertrain Control Module (PCM) Update Customers may experience the following: ? Poor fuel economy.

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This bulletin involves reprogramming the PCM with the latest available software.

10248583

MIL On with TCM P1DB7 Active

10248573

Malfunction Indicator Lamp (MIL) on, P0052, P0152, O2 Sensor High, P0113 Intake Air Sensor (IAT)

10248511

Radio Frequency Hub Module RFHM Prior to replacing RFHM module, please contact FCA Redacted Content Please verify...

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wiring connections including proper connection with external Remote Start Antenna and that passive entry feature is also functional and that wiring to the LF antennas is correct. Verify key fob battery to be in the range above 2.4V to 3.1V.

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10248019

Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the...

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following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.

10247967

Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10247953

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10247952

Enabling A New Power Side Step Module.

10247464

Customer Satisfaction Notification 08A ? Powertrain Control Module Software (Document incorrectly indicated a September...

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edition)

10247405

MODULE Air Bag Control 22MY and 23MY DT - If ORC module replacement is required, replace 68500728A$ with 68500728A$ and...

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replace 68615034A$ with 68615034A$. Failure to do so will create an active DTC.

10244448

Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version.

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Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.

10244434

Flash: Powertrain Control Module (PCM) Update Customers may experience the following: ? Poor fuel economy.

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This bulletin involves reprogramming the PCM with the latest available software.

10244422

MIL On with TCM P1DB7 Active

10244412

Malfunction Indicator Lamp (MIL) on, P0052, P0152, O2 Sensor High, P0113 Intake Air Sensor (IAT)

10244350

Radio Frequency Hub Module RFHM Prior to replacing RFHM module, please contact FCA Redacted Content Please verify...

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wiring connections including proper connection with external Remote Start Antenna and that passive entry feature is also functional and that wiring to the LF antennas is correct. Verify key fob battery to be in the range above 2.4V to 3.1V.

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10244164

This bulletin applies to vehicles built on and before June 05, 2023 (MDH 0605XX) equipped with a Global Telematics Box...

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Module (Sales Code RDG)

10243138

EPS And Other CAN C Modules Offline, U0001-00, U0002-00, and U0131-00 Can C Bus Diagnostic Trouble Codes (DTCs).

10242833

Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ?...

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Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading. (Rearview Camera not affected). ? Radio Reboot. (Rearview Camera not affected). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 17, 2023.

10242831

ACC Etching on Start/Stop Button Shy Customers may experience: ? ACC (Accessory Position) etching missing on Stop/Start button.

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This bulletin involves inspecting and possibly replacing the Keyless Ignition Node (KIN). NOTE: There is no issue with the ignition switch or the switching of positions, but with the indication of the ACC lamp around the switch when in the ACC position. There is also cluster EVIC indication when the ignition is in the ACC position.

10242819

Flash: Radio Frequency Hub Module (RFHM) Updates The customer may describe that they heard about these vehicles that...

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can be unlawfully driven away by thieves when they are able to program new key fobs through the RFHM. Software enhancement include: ?Update to the RFHM software to prevent hackers from programming their own key fob to the vehicle. ? This is intended to deter an unwanted drive off of the vehicle without the customers knowledge.

10242815

Flash: Global Telematics Box Module (TBM) Updates The customer may experience the one or more of the following: ? Uconnect Box Message at Startup.

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? Uconnect Box Error Or Requires Service Message. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). This bulletin involves reprogramming the TBM with the latest available software.

10242812

Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the...

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following: ? Uconnect Box Message at startup. ? Uconnect Box Error or Requires Service Message. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from **5.13 and** 5.25 to 5.39.1.

10242811

Flash: Body Control Module (BCM) Updates Customers may experience the following: ? Unable to turn the Electronic Stability Control (ESC) OFF.

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This feature is ON by default. This bulletin involves reprogramming the BCM module with the latest available software.

10242790

Flash: Powertrain Control Module (PCM) Updates Customers may experience the following: ? Cruise control inoperative.

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This bulletin involves reprogramming the PCM with the latest available software.

10242756

EPS And Other CAN C Modules Offline, U0001 And U0002 Can C Bus Diagnostic Trouble Codes (DTCs)

10241111

Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the...

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following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.25 to 5.39.1.

10240000

B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact FCA...

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Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

10236903

Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ?...

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Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen when Home Screen Loading. (rear view camera operation not affected). ? Radio Reboot. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 18, 2023.

10236895

Customer Satisfaction Notification 48A 12-Volt Battery Discharge

10236877

Malfunction Indicator Lamp (MIL) Illuminated.

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Diagnostic Trouble Code (DTC) P2047 ? Reductant Injector 1/1 Circuit, Set.

10236873

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10236871

Ambient Temperature Sensor Servicing.

10236805

Parking Assist For any of the following concerns: (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) WARNING...

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(PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) INOP (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) SERVICE (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) DOES NOT OPERATE PROPERLY Please contact FCA Redacted Content prior to part replacement. If no response in 15 minutes, proceed with repair.

10236804

3.5 INCH - SPEAKER ASSY P2 Before ordering a speaker part for crackles or rattling noises make sure to take the following steps: 1.

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Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement

10234492

Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the...

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following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.

10234440

Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10234423

Enabling A New Power Side Step Module.

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10231807

Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle.

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This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.

10231722

Dead Battery Appears To Be Caused By Radio, Excessive Current Draw

10230412

SENSOR Intrusion Module

10229735

Enhanced Vehicle Security, Valet Mode Operation and Personnel Identification Number (PIN)

10225951

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically...

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damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

Engine

86 bulletins
11029770

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...

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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11028769

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0300-00 - Multiple Cylinder Misfire - in Active or Stored status set during cold start catalyst heating. P0301-00 - Cylinder 1 Misfire - in Active or Stored status set during cold start catalyst heating. P0302-00 - Cylinder 2 Misfire - in Active or Stored status set during cold start catalyst heating. P0303-00 - Cylinder 3 Misfire - in Active or Stored status set during cold start catalyst heating. P0304-00 - Cylinder 4 Misfire - in Active or Stored status set during cold start catalyst heating. P0305-00 - Cylinder 5 Misfire - in Active or Stored status set during cold start catalyst heating. P0306-00 - Cylinder 6 Misfire - in Active or Stored status set during cold start catalyst heating. Customers may comment on one or more of the following: Vehicle has a rough idle. Engine has a miss. Noisy valvetrain. This bulletin involves reprogramming the PCM with the latest available software.

11028742

Hemi Water Pump Coolant Leak Inspection

11026636

MOPAR Bed Divider Kit Missing Lock Cylinder

11025638

If you receive a customer complaint regarding a missing Bed Divider Lock Cylinder on DT vehicles, do NOT install the part.

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This component is not part of the equipment for DT models since 2022 model year. Parts for Reference (Do NOT install): PN 68312242AE PN 68438041AA

11025044

Dealer technicians have reported failures involving camshaft cap bolts breaking within the cylinder head assembly.

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This can lead to damage to camshaft towers, camshafts, and other cylinder head components. In many cases, the entire long block has been replaced unnecessarily. Do NOT replace the entire long block unless absolutely necessary. Perform a thorough inspection and replace only the cylinder head assembly if the damage is localized.

11025028

Engine Oil Leak

11023618

Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes.

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This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.

11021043

Engine Rattle Noise

11020858

MODULE - ENGINE CONTROLLER

11020855

To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins...

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that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.

11020608

When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...

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roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

11020089

VALVE - CHECK

11019773

ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.

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Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

11018666

Underhood start/stop safety The customer may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): - P152E Engine -Hood Switch 2 Circuit High. - DTC P152F Customers may also experience: - Start/Stop system warning light. - Start/Stop inoperable. - Remote start inoperable. Diagnosis: - Using a Scan Tool (wiTECH) with the appropriate Diagnostic Procedures available in DealerCONNECT/Service Library, verify all related systems are functioning as designed. If DTCs or symptom conditions, other than the one listed are present, record the issues on the repair order and repair as necessary before proceeding further with this bulletin. - If any vehicle exhibits any of the symptoms listed above in the customer symptom section, perform the Repair Procedure. - Special Tools/Equipment: wiTECH or equivalent. Repair Procedure: 1. Open the hood and locate the hood switch 2. Push in on the two locking tabs and pull them out. 3. Disconnect the wire connector from the switch. 4. Connect the wires to the same hood switch. 5. Push the switch back into the hold until both lock tab are engaged. 6. Clear all DTCs that may have been set in any module during this repair procedure. 7. In case the P152F/P152E DTCs persist, repeat the procedure with a new/spare/known good switch and repeat steps 5 and 6. 8. Replace switch installed during previous step for the original switch of the vehicle. If DTCs P152F/P152E are not present, leave the original switch installed and do not document the change of the switch in the repair process/narrative.

11018658

Transfer Case Motor Gear: Confirm the attachment points from the wiring routes when they inspect a shift motor on the t-case.

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Review the connection of the connector X238A, make sure it's fully seated and that the lever is fully locked on the connector.

11018482

"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...

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Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "

11018451

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

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Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

11017871

Mil-On/Check Engine Lamp-On

11016439

Misfire DTCs, Rough Idle, Valvetrain Noise

11016107

Engine Rattle Noise

11015297

Engine Noise

11015065

3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

11014973

CEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00 ESC Sensors.

11014895

RADIATOR - ENGINE COOLING

11014408

Engine Rattle Noise

11014375

"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...

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vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "

11014231

"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.

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These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

11013168

"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0304 - Cylinder 4 Misfire. P0306 - Cylinder 6 Misfire. P0307 - Cylinder 7 Misfire. P3400 - Cylinder Deactivation System - Bank 1. P3497 - Cylinder Deactivation System - Bank 2. P3401 - Cylinder 1 Deactivation Control Circuit. P3425 - Cylinder 4 Deactivation Control Circuit. P3441 - Cylinder 6 Deactivation Control Circuit. P3449 - Cylinder 7 Deactivation Control Circuit. P1411 - Cylinder 1 Reactivation Control Performance. P1414 - Cylinder 4 Reactivation Control Performance. P1416 - Cylinder 6 Reactivation Control Performance. P1417 - Cylinder 7 Reactivation Control Performance.** P2097 - Downstream Fuel Trim System 1 Rich. P219A - Bank 1 Air-Fuel Ratio Imbalance. P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. **Customers may experience the following: Noticeable rough idle and/or misfire during engine warm up.** This bulletin involves reprogramming the PCM with the latest available software. "

11008744

"Loss of Power in Reverse Customers may comment on one or more of the following: During engine cold start, the vehicle...

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exhibits low torque when shifted into reverse gear. Loss of power in reverse gear. This bulletin provides information regarding the loss of engine torque when performing a cold start and immediately shifting into gear"

11007201

TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB...

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21-048-24 for potential transfer case shift motor replacement

11006985

"Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ""4WD Overheated Temporarily Unavailable"" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor."

11006531

"Coolant Contamination / Coolant System Flush Customers must experience a Malfunction Indicator Lamp (MIL) illumination...

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and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): P26A3 - Engine Coolant Bypass Valve A Range-Performance. This bulletin involves flushing the cooling system and replacing the Three-way coolant valve."

11006526

"Flash: Powertrain Control Module (PCM) Updates **Customers must experience a Malfunction Indicator Lamp (MIL)...

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illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** **P2097 - Downstream Fuel Trim System 1 Rich.** P219A - Bank 1 Air-Fuel Ratio Imbalance. P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. This bulletin involves reprogramming the PCM with the latest available software"

11006515

Wiper Motor Inoperative.

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Wiper Doesnt Work or Stops Randomly On Glass

11005414

MODULE Door Windows does not function at 100% or is completely inoperative.

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Check DTCs in DCM and check the component they are pointing to, depending on the case follow one of the procedures below: If DTC Door Lock/Unlock Switch Stuck is present: - check wiring between door module and lock/unlock switch, if there is no problem there, check lock/unlock switch and replace it. If DTC Lost communication with Master window switch is present: - check the window switch wiring, if there is no problem there, check the window switch and replace it. If DTCs related to window circuit control shorted and/or window lost calibration are present: - check Wiring between motor and hall sensor to Door module. If there is no problem there, check window seal and track to allow travel only within proper limits, reset module and perform window calibration, if problem continues, check window motor, and if needed, replace it. At the end of the procedure: Reset DDM/PDM and perform window calibration, if DTC goes stored, the repair is correct. If the window does not work replace DDM/PDM. ************DO NOT USE THIS PROCEDURE FOR REAR WINDOWS, REAR WINDOWS ARE NOT CONTROLED BY DDM or PDM***************

11005203

Engine Oil Leak

11004891

"Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold."

11002761

"Engine Ticking Noise Customers may experience the following: Engine makes an abnormal ticking noise.

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There may be Diagnostic Trouble Codes (DTCs) present. "

11002753

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

11002316

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

11001459

Suspected Engine Coolant Leak

11001237

"Broken Internal Coolant Valve Gear **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...

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vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P26A3 - Engine Coolant Bypass Valve A Range-Performance. P26A6 - Engine Coolant Bypass Valve Position Sensor Circuit Low. P2681 - Engine Coolant Bypass Valve Control Circuit Open. This bulletin involves replacing the 3-way coolant valve."

11001043

Customer complains of a brief metallic ticking/rattling/ringing noise after a cold start-up.

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It can be heard while standing outside the vehicle, resonating from the front wheel well areas. If the noise is present, it is normally heard at idle and the frequency of the noise will follow engine speed.

11000824

"GENERATOR Engine Prior to alternator/generator removal: 1.

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Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."

11000795

"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...

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body replacement."

11000608

Valve - EGR

11000195

"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."

10251871

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0301 - Cylinder 1 Misfire. ? P0302 - Cylinder 2 Misfire. ? P0303 - Cylinder 3 Misfire. ? P0304 - Cylinder 4 Misfire. ? P0305 - Cylinder 5 Misfire. ? P0306 - Cylinder 6 Misfire. ? P0307 - Cylinder 7 Misfire. ? P0308 - Cylinder 8 Misfire. Customers may also experience the following: ? An engine misfire This bulletin involves reprogramming the PCM with the latest available software.

10251862

Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold.

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This bulletin involves replacing the exhaust manifolds.

10251770

UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications.

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Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis.

10248951

Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 C (-20 F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.

10248920

Transfer Case Shift Motor Wire Harness Connector Not Secured Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? U0418-00 - Implausible Data Received From Brake System Control Module. ? C1444-98 - T-Case Motor Overuse-Component or System Over Temperature. ? C00A8-13 - 4WD/AWD Transfer Case Unit Actuator Position Sensor B-Circuit Open. ? C00A7-13 - 4WD/AWD Transfer Case Unit Actuator Position Sensor A-Circuit Open. ? C149E-64 - Transfer Case Motor Position Sensor-Signal Plausibility Failure. ? C1423-64 - Transfer Case Internal Performance-Signal Plausibility Failure. ? C1406-13 - Transfer Case Brake Control-Circuit Open. ? C1477-4B - Transfer Case Clutch-Over Temperature. ? C140A-13 - Transfer Case Motor Control-Circuit Open. ? U041E-00 - Invalid Data Received From All Wheel Drive Control Module. ? U0422-00 - Implausible Data Received From Body Control Module. ? U0418-00 - Implausible Data Received From Brake System Control Module 1. ? U041E-00 - Invalid Data Received Form All Wheel Drive Control Module. ? U0403-00 - Implausible Data Received From T-Case. The customer may also comment on the following: ? 4WD Service light displayed in the Instrument Panel Cluster (IPC). This bulletin involves performing a push?pull?push test on the transfer case shift motor wire harness connector.

10248877

Verifying Camshaft Diagnosis

10248869

Mil-On/Check Engine Lamp-On with DTC P06DD set in the powertrain control module (PCM).

10248853

Blindspot Module For concern on Blindspot Module setting U11FB-00 Lost Communication with Left Blind Spot Sensor,...

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U11FA-00 Lost Communication with Right Blind Spot Sensor. Some vehicle(s) where the Blindspot Module was replaced had no issues found with the Blindspot Module after testing. Please verify no wiring or connector issues are present prior to module replacement. Prior to replacing the Blindspot Module, Please Contact Engineering: FCA REDACTED CONTENT If no response in 15 minutes, please proceed with repair.

10248852

Short Runner Valve Acutator 1.

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Please follow service procedure before ordering SRV. 2. SRV-related DTCs are mostly related to PCM, wiring/connector damage, misconnection (loose, not attached), drained battery. Please check these conditions before ordering a new SRV.

10248850

COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered...

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for replacement as a remedy for fluid leak.

10248845

Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code.

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Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.

10248505

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

10247906

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247905

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247904

ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise,...

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please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.

10247902

ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the...

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INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.

10247404

ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code.

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Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.

10244344

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.

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PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

10243252

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P219A - Bank 1 Air-Fuel Ratio Imbalance. ? P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. This bulletin involves reprogramming the PCM with the latest available software.

10243239

Broken Internal Coolant Valve Gear Engine Coolant Bypass Valve Control Circuit Open.

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This bulletin involves replacing the 3-way coolant valve.

10243192

Suspected engine coolant leak.

10243188

Check Engine Light On, DTC?s P2008 P2016 P2017 Circuit F342, Spread Terminal At Solenoid Short Runner Valve Connector

10243187

Check Engine Light On, P0113 Intake Air Temperature Sensor 1 Circuit High

10243102

STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair.

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If no response in 15 minutes, proceed with repair.

10242791

Transmission Oil Cooler Line(s) Not Fully Seated Causing Potential Oil Leak Leaking transmission fluid toward the front of vehicle.

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This bulletin involves seating transmission oil cooler lines into the transmission oil cooler.

10242767

Check Engine Lamp (CEL) On, Service Transmission Message

10240035

MIL lamp-on. Engine noise, rattle.

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Misfire or rough running.

10239957

Water Quality When Mixed With Engine Coolant

10239951

Engine Ticking Noise Engine makes an abnormal ticking noise.

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There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE ALL 12 INTAKE HYDRAULIC LASH ADJUSTERS TO BE REPLACED**.

10239855

PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code...

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presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

10239854

ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking...

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noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

10236950

Engine Ticking Noise Engine makes an abnormal ticking noise.

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There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs.

10234379

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234378

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234377

ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise,...

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please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.

10234375

ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the...

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INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.

10231738

Malfunction Indicator Lamp (MIL) Illumination.

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Intake Manifold Runner Valve Diagnostic Trouble Codes (DTCs) Setting In Extreme Cold Ambient Temperatures.

10230411

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

Infotainment

55 bulletins
11029705

Harman R1H Uconnect 5 Radio Software Flash Error Codes

11029704

Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19...

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or B1570-93

11029700

Navigation Is Active On The Radio But Not Available On The Cluster

11025512

Intermittent Uconnect Box Requires Service Message.

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TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562

11021581

Door speaker Inoperative or No Sound

11018682

"R1H Radio Over The Air Update from T27.46 to U29.44 then U35.26 Software Version (FOTA)"

11018631

Radio: Capture software version from radio.

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Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.

11018118

"DISPLAY Order regular part number for New unsold and Warranty units only.

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Verify Z part number availability. Order a Z part number for all Exchange Orders: Mopar, customer pay and service contract."

11017402

Door Trim Panel Fitment.

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Warpage, Buzz Squeak Rattle (BSR) Noises. Poor Audio Sound Quality From Door Speaker.

11017234

SOS Unavailable Message Pop Up On Radio During A Remote Start Event.

11015604

Trailer Tow App Gauges Not Showing Data in Widget Screen

11015307

Apple CarPlay Does Not Complete The First Initial Wireless Connection.

11014538

Uconnect Box Require Service Message

11014529

Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.

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Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

11014337

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

11014269

Rear ParkView Backup Camera Guidelines Not Appearing On Radio

11013880

Trailer Tow App Gauges Not Showing Data in Widget Screen

11011710

Trailer Tow Pages App Gauges Not Showing Data After Radio Update

11010633

"Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: Arabic text on the IPC is...

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written in reverse order (left to right as opposed to right to left). This creates incomprehensible text on the screen. This bulletin involves updating the IPC with the latest available software."

11010623

"Flash: Instrument Panel Cluster (IPC) Updates Customers may comment on the following: Arabic text on the IPC is...

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written in reverse order (left to right as opposed to right to left). This creates incomprehensible text on the screen. This bulletin involves updating the IPC with the latest available software."

11006375

Trailer Lamp Check Function Within the Radio Does not Function

11004995

Satellite Radio Displays Satellite Hardware Error Message

11001756

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

11000992

Checking Radio Software Level On A VP2 Radio

11000856

"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"

10251875

Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the...

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following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.

10251848

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation...

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continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.

10251795

Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently

10248882

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

10248579

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

10248560

Radio Shutting Off Due to Hot Display

10247955

Uconnect Box Require Service Message

10247479

Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the...

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following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.

10247447

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

10247446

The customer may observe SAT radio is not operating.

10244418

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

10244399

Radio Shutting Off Due to Hot Display

10243293

Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more...

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of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.6, S26.15 and T25.43 to T25.48. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.

10243176

SiriusXM (SXM) Advertisements Pop Up On Radio

10243153

Apple CarPlay Does Not Work Or Not Connecting

10243136

Radio Resets Intermittently After A Screech Or Buzz Sound

10242828

Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up.

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? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023

10242823

Radio R160.00.21 USB Software Update

10242737

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

10241058

Customer Satisfaction Notification 70A - Radio Date/Time Update

10241050

FCA Caribbean Warranty Bulletin ID-22-11 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios...

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(New and Exchange) ?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. B)

10241049

Warranty Bulletin D-20-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and Exchange)...

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?2023 Jeep Grand Cherokee (WL), 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT), 2023 Ram Heavy Duty Pickup (DD/DF/DJ/DP/D2), 2024 Jeep Wrangler (JL) and 2024 Jeep Gladiator (JT) (Rev. F)

10241035

Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently

10240004

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

10240003

Radio Display Screen Blank Or Screen Cuts In And Out

10236857

Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96

10234428

Uconnect Box Require Service Message

10231748

Warranty Bulletin D-20-13 Subject: STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...

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Exchange) ?2021 - 2023 Jeep Grand Cherokee (WL), 2022 - 2023 Wagoneer and Grand Wagoneer (WS), 2023 Ram 1500 Pickup (DT) and 2023 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. E)

10231689

SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check...

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that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.

10229748

Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)

Other

53 bulletins
11029698

Horn Sound Is Weak, Off Tone, Inoperative, Or Intermittent.

11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11026586

DUCT - CLEAN AIR

11026552

Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.

11023623

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

11020767

Verify Reman part number availability.

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Order the "R" part number for all orders:

11018449

Key Fob is Damaged, Case is Separating

11018410

BOLT - HEX FLANGE HEAD

11018285

Wrong Graphic In Ram TRX Performance Pages

11018241

HEADLINER - NONE

11016617

Rear Defogger Solder Terminals Detached.

11016440

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11014894

RADIATOR - AUXILIARY

11014887

CAMERA - REAR VIEW

11014869

CAMERA - REAR VIEW

11014369

"Clicking Noise While In 4WD Customers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.

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This bulletin involves replacing the front driveshaft."

11014157

"Clicking Noise While In 4WD ustomers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.

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his bulletin involves replacing the front driveshaft"

11010205

Plate - Planetary

11009603

SWITCH MULTIFUNCTION

11007172

Horn Sound Is Weak, Off Tone, Or Inoperative.

11005356

CARRIER PLANETARY & SHAFT KIT - OUTPUT

11004151

Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...

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Adding Remote Start

11001762

"Rear Propshaft Clunk Customers may experience the following: A clunk noise from the driveshaft while coming to a stop...

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or when just starting to tip into throttle at take off. This bulletin involves inspecting and possibly replacing the rear driveshaft."

11001238

"ACC Etching on Start/Stop Button Shy Customers may experience: ACC (Accessory Position) etching missing on Stop/Start...

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button."

11001021

Horn Sound Is Weak, Off Tone, Or Inoperative

11000866

Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...

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Programmed

11000169

BRUSH - VACUUM

10248966

PSU Oil Pump Assy

10248896

No Start, No Crank

10248890

Drone Noise From Bed Or Rear Of Truck While Driving At Speeds Between 20 And 45 MPH

10248570

2nd Row Center Seat Lazy Or Slow When Folding.

10248554

Dust Intrusion Or Air Leak Into Cab

10247949

Power Side Step Does Not Operate Or Operates Intermittently

10247444

SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

10244393

Dust Intrusion Or Air Leak Into Cab

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10244163

WiFi Hotspot does not work.

10243166

The Heated Seats Do Not Meet The Customers Expectations

10243165

The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13

10243154

Wind Whistle Noise From Dash A Pillar Area While Driving

10241148

Power wndow switch passenger

10241040

Offroad Pages App Does Not Show Coolant Temp Or Oil Pressure

10241026

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

10240030

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating.

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C0604- Active Air Dam Control Performance

10236866

Heated Seat Cushion Element Inoperative

10236863

Customer Indicates Low Air Flow Coming From Rear Vents.

10234421

Power Side Step Does Not Operate Or Operates Intermittently

10231721

Customer Indicates Heat Is Blowing Warm Not Hot.

10231695

Front Drive Shaft If replacing DT 5.7L front propeller shaft for concerns of a noise, please contact FCA Redacted...

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Content prior to ordering part to create a FasTrack for return to analyze. If no response in 15 min, proceed with repair.

10229740

Weather App May Freeze, Lockup Or Has Error Loading

10227717

Speed Control Operates Intermittently

10227716

Rear 60/40 Seat Back Will Not Unlatch To Fold Forward.

Body & Paint

38 bulletins
11029702

Floor Console Center Storage Bin Door Inoperable And Or Stuck Closed.

11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11021029

Windshield Wiper Blade Maintenance Customers may experience one or more of the following: Wiper blades that...

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chatter/streak/jump/skip/smear or make noise while traveling across the windshield.

11020095

Bumper Mounted 7 Pin Trailer Tow Connector

11018450

Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating

11014886

PANEL - B PILLAR LOWER TRIM

11014266

Defogger Is Not Working.

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Terminal Detached From The Glass.

11012884

Door Latch, Handle And Ajar Additional Service Information.

11012783

Outside Exterior Mirror Power Extend And/Or Retract Is Not Fully Functional.

11010957

GLASS - BACKLITE

11010956

GLASS - BACKLITE

11008257

CLUSTER - INSTRUMENT PANEL

11008145

Door Ajar Light On With Door(s) Closed.

11006948

Water Intrusion Of The RFH Causes Erratic Operation Of Start/Stop Button And Other RFH Functions Accompanied By Multiple...

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RFH DTCs

11006517

Water Leak Rear Of Cab Rear Seat Or Headliner

11003282

Door Courtesy Mid RR Tech Tip: Clarification on Rear Door Lighting for DT Vehicles with Sales Code LB2 Dear Dealers, We...

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want to provide clarity regarding the rear door lighting configuration for DT vehicles equipped with sales code LB2. It has come to our attention that there is some confusion regarding the number of lights on DT rear doors. 1. Background:  In model year MY22 and earlier, DT rear doors were equipped with three lights.  However, starting from MY23, DT rear doors are correctly built with only two lights. 3. Sales Code LB2:  Vehicles with sales code LB2 are designed to have two lights on the rear doors. 4. Action Required:  If a customer complains about missing rear door lights on an LB2-equipped vehicle, please do not order part number 68291943AC.  LB2-equipped vehicles are correctly built with two lights, and adding a third light is unnecessary. Thank you for your attention to this matter. If you have any further questions or need assistance, feel free to reach out to our support team.

11001037

Door Ajar Light On With Door(s) Closed.

10248585

Customer complaint may include a noise from under the hood described as a ?belt-related? noise.

10247995

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10247437

Customer complaint may include a noise from under the hood described as a ?belt-related? noise.

10244424

Customer complaint may include a noise from under the hood described as a ?belt-related? noise.

10243168

Multiple Warning Lights, Sealer Between Ground Stud G908A And Eyelet

10242703

Transfer case rear output seal For customer concerns related to Transfer Case Rear Output Seal leak please call FCA Redacted Content prior to repair.

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If no response within 15 minutes, proceed with the repair.

10240991

Stamping Mark On Under Hood Reinforcement.

10240040

rear door high closing effort.

10236969

Mirror

10236806

Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal.

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It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. It could have been blown into the hose or CAC. If that is the only concern with the CAC Hose Assembly, then replace the seal with a new replacement seal instead of replacing the entire hose assembly.

10236799

Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance...

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to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace the switch.

10234468

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10231735

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

10231720

Buzz Squeak Or Rattle Noise From Left Side Driver Door Area.

10231714

Defogger Is Not Working.

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Terminal Detached From The Glass.

10231686

LATCH Front Door,LATCH, Rear door, Front Door 2022 to 2024 RAM (DT) Inside door lock rod binding.

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If customer comes in with the issue described, please adjust interior trim panel and rod to verify proper assembly and check if the issue goes away before replacing the latch. Please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10230413

Seal, Sunroof

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

Transmission

32 bulletins
11024605

Replacement components for transfer case are no longer available.

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To repair issue, use the following part numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE Please note that the part numbers listed here are transfer case components, not full transfer case part numbers.

11023616

Replacement T-Case is no longer available.

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To repair issue, use the following parts numbers and follow the I-sheet instructions for assembly: 68738079AA - HOUSING 68738084AA - CAM 68738085AA - GEAR 68737112AA - PLATE

11020637

8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch.

11020636

850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.

11018453

"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...

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used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."

11018452

Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...

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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11016884

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at...

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least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch."

11016879

"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."

11016061

"Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and...

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transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11015811

"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...

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available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

11013597

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"

11013016

D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."

11011921

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"

11010259

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11009081

Service 4WD System Message Displayed.

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Diagnostic Trouble Code (DTC) C1472-13 Transfer Case Clutch Control Circuit Open, Set.

11009027

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "

11008913

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11008200

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11007649

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11006254

"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...

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exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11005338

Shifter Binding Or "Service Shifter" Message On The Cluster.

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Scan the vehicle for DTCs. If one or more of the following are set, proceed to Repair. - U11E3 - TCM Lost Communication with ESM on D-PT CAN - U0103 - Loss Communication with Electric Gear Shift Module - U1267 - No Valid Data Available from ESM on CAN-C or CAN D-PT Perform the following checks. 1. Check the wiring connectors 2. Check that the connections are the battery are properly seated. 3. Disconnect and re connect the shifter 4. If the DTC is still present, erase it using the scan tool 5. If the issue is still present, do a hard reset through scan tool 6. If DTCs are still present, replace the part

11004944

No Reverse And/Or Forward Gear After D-Clutch Repair.

11004940

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...

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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.

11004939

D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...

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the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits

11001771

"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

11001310

"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."

10251874

Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P1DB7-00 - Torque Converter Clutch Performance. This bulletin involves reprogramming the TCM with the latest available software.

10248859

Malfunction Indicator Lamp (MIL) Illuminated.

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Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.

10242715

EPS Steering Gear Prior to replacing EPS gear for Can C Bus Diagnostic Trouble Codes (DTCs), U0001 & U0002, please contact FCA Redacted Content.

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Please have the following info available: VIN, vehicle complaint, diagnostics completed, first name and last name, Dealer code, Service Manager name, Phone number or email address. If no response received in 15 minutes, proceed with part repair.

10236940

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? U0402-00 - IMPLAUSIBLE DATA RECEIVED FROM TCM. When U0402-00 sets in the PCM, the module will start to deny torque requests from Transmission Control Module (TCM), the transmission will fault and go to a fixed gear limp-in reaction, and send the MIL request to PCM. The customer may also experience the following: ? A limp mode when DTC sets in the PCM. This bulletin involves reprogramming the PCM with the latest available software.

10236910

Flash: Electronic Shift Module (ESM) Updates The customer may also experience one or more of the following: ?...

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Instrument cluster remains illuminated when vehicle is off. ? Discharged/dead battery. The technician may also find the following: ? Diagnostic Trouble Codes (DTCs) may or may not be stored in Transmission Control Module (TCM) or the ESM. This bulletin involves reprogramming the ESM with the latest available software.

10226012

Vehicle Will Not Shift Out of Park, Diagnostic Trouble Codes (DTCs) Invalid Data and Loss of Communications with the...

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Electronic Shift Module (ESM) U11E3-00, U0103-00, U1267-00

Lighting

31 bulletins
11028894

Washer Fluid Warning Lamp Illuminated When Reservoir Is Full

11023326

Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...

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lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*

11021585

LAMP - DOME

11021039

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11021011

115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated.

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This bulletin involves replacing the inverter switch.

11020599

Remote Keyless Entry (RKE) has Reduced Range, Remote Start Inoperative, Multiple Keyless-Go Push Attempts to Start, Key...

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not Detected message, Tire Pressure Warning Lamp On

11019776

LAMP - DOME

11018662

LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly...

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due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.

11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

11018444

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

11017451

LAMP - DOME

11017355

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

11015472

D-25-05 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers

11015468

ID-25-04 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers

11014385

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses. "

11013232

SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation.

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Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

11010511

Tire Pressure Monitor (TPM) Service Information.

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TPM Lamp On.

11009561

SWITCH - HEADLAMP

11008707

SWITCH - HEADLAMP

11008436

Dome Lamp LED And Incandescent Bulb Servicing.

11007982

Remote Keyless Entry (RKE) has Reduced Range, Remote Start Inoperative, Multiple Keyless-Go Push Attempts to Start, Key...

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not Detected message, Tire Pressure Warning Lamp On

11006241

"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses."

11002024

Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative

10251854

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses.

10251794

Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00

10248518

FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure.

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If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content

10248045

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

10247414

SWITCH Headlamp Before replacing the Headlamp Switch, due to an issue on the I/P Dimmer.

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Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the resistance value between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). If a problem is found in the resistor values. Please replace the Switch.

10244357

FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure.

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If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content

10234518

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...

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assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.

10231711

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

Pre-Delivery & Maintenance

16 bulletins
11029687

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.

11026653

Order regular part number for New, Unsold and Warranty units only.

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Verify Z part number availability. Order a Z part number for all Exchange Orders, Mopar, customer pay and service contract.

11026651

Verify "Z" part number availability.

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Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

11023615

Tech tip used to notify that if any of the part numbers for replacement for the TRX/RHO t-case is no longer available,...

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dealers will need to request the new DDG parts for service replacements. They need to order the following new part numbers: 68738079AA, 68738084AA, 68738085AA, 68737112AA and follow the iSheet instructions for assembly.

11019600

Warranty Newsletter Volume 11, Issue 6

11019598

FCA Caribbean Warranty Newsletter Volume 11, Issue 6

11011774

Backup Camera Poor Image Quality Inspection

11007076

"WARRANTY OPERATIONS NEWSLETTER VOLUME 10, ISSUE 8"

11002034

Electric Start Stop (ESS) Does Not Function After a Recent Service Repair

11001013

Electric Start Stop (ESS) Does Not Function After a Recent Service Repair

10251767

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code.

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PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10240026

Service 4WD Message, Front Axle Disconnect (FAD) Diagnostic Trouble Codes (DTCs) Set.

10236967

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

10230451

It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires...

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immediate service when there is not actually a vehicle issue.

Brakes

13 bulletins
11029761

SWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.

11026634

Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.

11026632

Antilock Brake (ABS) Light On.

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Intermittent Or Implausible Wheel Speed Sensor Signal Diagnostic Trouble Codes (DTCs)

11023074

SHOCK ABSORBER SUSPENSION & SHOCKS - REAR

11013631

MODULE - ANTI-LOCK BRAKE SYSTEM

11013630

MODULE - ANTI-LOCK BRAKE SYSTEM

11013254

Trailer Brake Information Displays In Cluster With No Trailer Connected.

11012984

"Squeak Noise From Brake Pedal When Pressed And Or Released."

11008251

MODULE - ANTI-LOCK BRAKE SYSTEM

11008249

MODULE - ANTI-LOCK BRAKE SYSTEM

10242707

Brake Vacuum Pump For DTC Code P258B.

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Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.

10242706

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE.

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Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.

10239859

SENSOR, Wheel Speed When replacing a front wheel speed sensor, hold the convolute towards the sensor head and add a zip...

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tie over the convolute to secure it with the sensor pigtail wire to prevent movement. This will protect the wire from the brake splash shield.

HVAC & Climate

13 bulletins
11027733

CORE HEATER

11027732

CORE HEATER

11025507

CORE - HEATER

11025506

CORE - HEATER

11020854

Intermittent HVAC Pop Up Window On The Radio Screen

11020770

Customer Indicates The Air Conditioning Blows Warm

11018809

CORE - HEATER

11017406

Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.

10248960

Radio Over the air update to R255.45.06 Customers may experience one or more of the following: No sound heard when Assist & SOS Call is established.

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Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldn't add widget". SXM presets grayed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the caller's vehicle has no echo issue. No response from Browse hard button when SXM source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and it's not accessible f

10248928

Radio R255.45.06 USB Software Update The customer may experience one or more of the following: No sound heard when Assist & SOS Call is established.

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Balance/Fade does not stay on when setup by one press. Wireless Phone interface freezes after User accepts incoming call when in a conference call. System switches to Wireless after key cycle, profile change, theme change, or theme mode change. After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. Surround sound image loads incorrectly when activating with Android Auto?. Radio plays different SXM? station than user selected. After a software update, previously added widgets to Shortcuts show up as "Couldnt add widget". SXM? presets greyed out, non-functional and audio intermittently fades in and out. Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed (Rearview camera functions normally). Deleting songs from Artist & Song Notifications, then Sports announcement displayed and 9X9 to cancel freezes screen (Rearview camera functions normally). After a long sleep cycle, the left menu bar showing SXM? station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. When playing SXM?, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15 (Rearview camera functions normally). When call received from another vehicle, the voice of the receiving end is echoed back, the callers vehicle has no echo issue. No response from Browse hard key when SXM? source is selected. Screen graphics/Theme - Shortcut widgets show up as "Loading", even after full sleep cycle. Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are showing correct. Back Camera Icon is grayed out and its not accessible from

10243271

A/C Diagnostic LOP Change

10243232

Radio Over The Air Software Update to R255.45.06 Customers may experience one or more of the following: ? No sound...

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heard when Assist & SOS Call is established. ? Balance/Fade does not stay on when setup by one press. ? Wireless Phone interface freezes after User accepts incoming call when in a conference call. ? System switches to Wireless after key cycle, profile change, theme change, or theme mode change. ? After overnight sleep cycle defrost vent and dash vent are cut off due to duplicate front defrost. ? Surround sound image loads incorrectly when activating with Android Auto?. ? Radio plays different SXMT station than user selected. ? After a software update, previously added widgets to Shortcuts show up as "Couldn?t add widget". ? SXMT presets greyed out, non-functional and audio intermittently fades in and out. ? Switch between the Cargo Camera screen and the AUX camera screen while switching between Night/Day modes, camera image may not be displayed. (Rearview camera functions normally). ? Deleting songs from Artist & Song Notifications, then Sports announcement displayed and "X" to cancel freezes screen. (Rearview camera functions normally). ? After a long sleep cycle, the left menu bar showing SXMT station categories (i.e. For You, Music, Sports, News, Presets) does not display all categories. ? When playing SXMT, after switching to a profile with a different Theme Mode, starting Bus Sleep cycle causes Presets Shown to change from 20 to 15. (Rearview camera functions normally). ? When call received from another vehicle, the voice of the receiving end is echoed back, the caller?s vehicle has no echo issue. ? No response from Browse hard key when SXMT source is selected. ? Screen graphics/Theme -Shortcut widgets show up as "Loading", even after full sleep cycle. ? Android Auto? - Call duration displayed on status bar notification area is different than the actual duration. Widget view and Android Auto? screen are s

10241146

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

Steering

13 bulletins
11023622

Diagnostic Trouble Code (DTC) C221F-00, C2223-00, C221C-00, C0051-54 Present After Electric Power Steering (EPS)...

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Replacement.

11020847

Steering Repair Information Involving Toe Angle.

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Tie Rod And Or Electric Power Steering (EPS) Units.

10248626

Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal...

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Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

10248558

Clicking Noise From Steering Column While Turning Steering Wheel.

10248027

Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will...

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activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.

10248023

Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will...

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activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.

10247473

Radio T25.48 or T25.47 USB Software Update The customer may describe one or more of the following: ? Voice Recognition...

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(VR) session does not open with wake-up word or steering wheel button. ? SXM 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues. This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

10247448

Scraping sound from steering column

10244465

Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal...

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Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

10244397

Clicking Noise From Steering Column While Turning Steering Wheel.

10234500

Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will...

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activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.

10234496

Incorrect Audio Configuration The customer may describe the following: ? Menu button on steering wheel control will...

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activate Voice Recognition on the Head Unit (129 Cluster Vehicles Only). ? Suspension menu tile will be missing from vehicle settings list. ? Power side-step setting is missing from ?Safety & Driver Assistance? list. This bulletin involves performing a wiTECH routine.

10234493

Radio USB Software Update T25.47 or T25.48 The customer may describe one of more of the following: ? Voice Recognition...

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(VR) session does not open with wake-up word or steering wheel button. ? SXMT 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues. This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.

Fuel System

13 bulletins
11023321

Rear Axle Vibration Shudder Or Chatter Customers may experience the following: A chatter, shudder, or vibration from the rear axle during turns.

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NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.

11020108

Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components...

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replaced such as diesel fuel filters. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris.

11019433

"Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.

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Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "

11018863

"Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.

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Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri "

11018500

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

11018408

TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE

11012010

FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.

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If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

11011751

"Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline...

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vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "

11002804

"Rear Axle Vibration Shudder Or Chatter Customers may experience the following: A chatter, shudder, or vibration from the rear axle during turns.

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NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration."

10251814

Emission Recall 83A Sales Code Alignment

10248897

Difficult to put fuel in vehicle, supply nozzle pre-maturely shuts off before tank is full, and/or fuel spits...

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back/spills out from fill pipe while fueling vehicle.

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10229768

Upgrading To A Larger Capacity Fuel Tanks

Suspension

12 bulletins
11026551

Lower Ball Joint / Lower Control Arm Servicing Updates.

11023168

Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

11018676

"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.

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"

11014697

"Front Lower Control Arm Stabilizer Link Noise Customers may experience the following: Rattle or clunk noise coming...

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from the front end of the vehicle when driving over bumps, performing turns or during normal operation. This bulletin involves road testing and possibly tightening the stabilizer link attachment to lower control arm nut. "

11012987

ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA).

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WHY: The joint is coming loose due to loss of clamp load when there is embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.

11011701

ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA).

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WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.

11010972

BUSHING - STABILIZER BAR

11006223

Message Displayed on the Cluster, "Service Active Dampening Suspension System"

11002744

Clunking Noise From Front Stabilizer Bar / Sway Bar Link.

10248848

Spring Front Upr - Isolator Before replacing this part.

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Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

10242752

USB Hub In-Operable

10229760

Cluster Message ?Service Air Suspension?

Hybrid & EV

9 bulletins
11025641

No Wireless Charging Or Slow Wireless Charging

11007994

FCA Caribbean Warranty Bulletin ID-24-16Rev.

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Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A

11007993

WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab...

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Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

10248556

Wireless Qi Charger Not Charging

10247966

No Start, No Crank, Diagnostic Trouble Codes (DTC) P2504 Charging System Output High

10244395

Wireless Qi Charger Not Charging

10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

10242750

Wireless Qi Charger Not Charging

10234439

No Start, No Crank, Diagnostic Trouble Codes (DTC) P2504 Charging System Output High

Tires & Wheels

2 bulletins
10243254

Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work.

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This bulletin involves performing a proxi/proxy alignment.

10243224

Wi-Fi Hotspot Unavailable Customers may experience the following: ? Wi-Fi Hotspot does not work.

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This bulletin involves performing a proxi/proxy alignment.

Air Bags & Safety

1 bulletin
11006882

AIR BAG - DRIVER