2022 Ram 1500 TSBs
797 Technical Service Bulletins across 17 categories
Categories
Electrical
164 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present Technicians may experience a...
Read full bulletin
Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure.
Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp...
Read full bulletin
(MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.Telematics Box Module (TBM) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin involves reprogramming the TBM with the latest available software.
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience...
Read full bulletin
a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 *Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must exhibit/set the following Diagnostic Trouble Code (DTC): B2206-00 - Current VIN Missing / Mismatch.** Customers may experience the following: **SOS Unavailable message pops up on radio during a remote start event due to TBM DTC B2206-00. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.
If the DTC B1E21-96: Backup Battery-Component Internal Failure is active and customer states Popup message will show at...
Read full bulletin
the radio: "Battery of Uconnect Box requires service. SOS call and related functions may be unavailable. Please visit an authorized dealer." PLEASE do not Replace the TBM module, only replace TBM Internal Battery (inside Telematics Box Module) and order PN68493347
SENSOR - ACCELERATION
Telematics Box Module (TBM) Backup Battery Replacement When DTC B1E21 Is Present echnicians may experience a Malfunction...
Read full bulletin
Indicator Lamp (MIL) illumination and the vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): B1E21-96 - Backup Battery Component Internal Failure
Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 5.39 to 5.65 Customers may experience the following: No connectivity.
Read full bulletin
This bulletin involves reprogramming the TBM with the latest available software.
ESC Light Illuminated.
Read full bulletin
DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE
High Voltage Air Conditioning Refrigerant Dye
Tire Pressure Monitor (TPM) Warning Lamp On Or Flashing.
Read full bulletin
Sensor(s) Not Reading And Or Showing Dashes.
Telematics Box Module (TBM) Over The Air Software Update From 5.39.1 To 5.65 Customers may experience the following: 'SOS unavailable' popup message.
Read full bulletin
This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
"Global Telematics Box Module Over The Air Update from 5.39.1 to 5.65 TBM2.0 Software Version (FOTA) Customers may...
Read full bulletin
experience one or more of the following: - Error display of ""Uconnect Box Requires Service/Wifi Unavailable"" popups; [ TBM DTC B22A9-96 Internal Performance Failure ]. - Error display of ""Uconnect Box Requires Service"" pop-ups; [ TBM DTCs B1560, B1561, B1562 - Antenna loose connection ]."
"Rear Propshaft clunk Customers may experience the following: A clunk noise from the driveshaft while coming to a stop...
Read full bulletin
or when just starting to tip into throttle at take off This bulletin involves inspecting and possibly reprogramming the ISCM and the Powertrain Control Module (PCM) with the latest available software. *This bulletin involves greasing the rear driveshaft and installing a boot kit"
"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...
Read full bulletin
Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Warranty Bulletin D-24-16 (XR1) Urea Delivery Module Select 2019 - 2022 RAM Trucks (DJ/D2/DD/DP)
Tire Pressure Lamp Flashing, No Tire Pressures Displayed, Tire Pressure Module (TPM) System Unavailable Message...
Read full bulletin
Displayed on Cluster
Battery Drain Suspected or "Identified" From USB or Media Hub
"Radio Over The Air Update to T27.46 Software Version Customers may also experience one or more of the following: Navigation signal drops out.
Read full bulletin
Maps not loading on the Instrument Panel Cluster (IPC) display. Cannot change satellite stations, display shows one station on screen but is playing another. Battery drain. A Black screen after clicking accept at start up (Rearview camera functions normally). Radio resets (Rearview camera functions normally). Wireless connectivity disconnecting. CarPlay icon does not appear in device manager. Audio disruptions. SXMT inoperative. Audio mute. Passenger screen blank. Passenger screen apps missing. Missing profiles icon. IPC displays incorrect audio source. Radio is slow to respond. Trailer tire pressure configurations deleted. Steering wheel controls skipping SXMT channels. Recent calls not displayed. Phone audio playing when ignition is off. In addition, the following software enhancement(s) are available: Icon size/layout improvements. Carplay/Android Auto improvements. Uconnect Phone improvements. FOTA improvements. Passenger screen camera app improvements. Voice Recognition (VR) command improvements. This bulletin provides information regarding the latest FOTA update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T25.48 or T25.51 to T27.46."
"Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "
"Flash: Air Suspension Control Module (ASCM) Flash Updates **Customers must experience a Malfunction Indicator Lamp...
Read full bulletin
(MIL) illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** C151E-2A - Left Front Ride Height Sensor - Stuck. C1522-2A - Right Front Ride Height Sensor - Stuck. C1526-2A - Left Rear Ride Height Sensor - Stuck. C152A-2A - Right Rear Ride Height Sensor - Stuck. **Customers may also comment on one or more of the following: The air suspension is stuck in a lowered entry/exit ride height after lowering the vehicle to load the rear cargo bed of the truck and then driving on the freeway.** Service Air Suspension message notification in the instrument panel cluster. This bulletin involves reprogramming the ASCM with the latest available software."
Drained Battery, Low System Voltage, Battery Not Charging, High System Voltage
After A Recent Service Repair The Vehicle is Setting Diagnostic Trouble Codes (DTCs) B0090-49 Left Frontal Acceleration...
Read full bulletin
Sensor-Internal Electronic Failure, B0095- 49 Right Frontal Acceleration Sensor-Internal Electronic Failure
" Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)"
MODULE - TELEMATICS
Battery Pack Control Module (BPCM) Software Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)
Malfunction Indicator Lamp (MIL) On, Electronic Throttle Control (ETC) Lamp Flashes, Diagnostic Trouble Code (DTC) P2127...
Read full bulletin
Accelerator Pedal Position Circuit Low
Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version.
Read full bulletin
Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.
MIL On with TCM P1DB7 Active
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the...
Read full bulletin
following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.
Malfunction Indicator Lamp Illumination (MIL).
Read full bulletin
Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Battery Drain, No Start, Cluster Remains on After Ignition is Turned Off
Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw
Enabling A New Power Side Step Module.
FM/AM/SXM Presets Lost After Ignition Cycle
Radio Loss Of Communication To Body Control Module (BCM) Diagnostic trouble Code (DTC) U0140-00
Customer Satisfaction Notification 08A ? Powertrain Control Module Software (Document incorrectly indicated a September...
Read full bulletin
edition)
MODULE Air Bag Control 22MY and 23MY DT - If ORC module replacement is required, replace 68500728A$ with 68500728A$ and...
Read full bulletin
replace 68615034A$ with 68615034A$. Failure to do so will create an active DTC.
Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version.
Read full bulletin
Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading (Rearview Camera not affected). ? Radio Reboot (Rearview Camera not affected) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: Radio version 141.01.12 population not included in FOTA RSU due to active safety investigation and recall Z47 for RVC (Rear View Camera Blank) issue. NOTE: The National campaign for this FOTA update is estimated to be launched on April 17, 2023.
MIL On with TCM P1DB7 Active
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
Read full bulletin
to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
This bulletin applies to vehicles built on and before June 05, 2023 (MDH 0605XX) equipped with a Global Telematics Box...
Read full bulletin
Module (Sales Code RDG)
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.
EPS And Other CAN C Modules Offline, U0001-00, U0002-00, and U0131-00 Can C Bus Diagnostic Trouble Codes (DTCs).
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ?...
Read full bulletin
Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen and Home Screen Loading. (Rearview Camera not affected). ? Radio Reboot. (Rearview Camera not affected). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 17, 2023.
Flash: Powertrain Control Module (PCM) Updates **Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that one or more of the following DTCs have been set: ? P2097 - Downstream Fuel Trim System 1 Rich. ? P2099 - Downstream Fuel Trim System 2 Rich.** The customer may experience the following: ? Lack power/responsiveness for the first couple of minutes or about 90 seconds after a cold start and later performs as expected. This bulletin involves reprogramming the PCM with the latest available software.
Flash: Global Telematics Box Module (TBM) Updates The customer may experience the one or more of the following: ? Uconnect Box Message at Startup.
Read full bulletin
? Uconnect Box Error Or Requires Service Message. ? Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile App or email). This bulletin involves reprogramming the TBM with the latest available software.
EPS And Other CAN C Modules Offline, U0001 And U0002 Can C Bus Diagnostic Trouble Codes (DTCs)
Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the...
Read full bulletin
following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile App trunk status showing as closed when trunk is open. ? Connectivity: Diagnostic Trouble Codes (DTCs) for Electronic Control Modules (ECUs) won?t be shown to customer through the Vehicle Health alert (Mobile app or email). This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.13 to 5.25 to 5.39.1 (DS) and 5.25 to 5.39.1 (DJ, DD, D2, DP, DF). NOTE: The (DS) TBM software update will be a two-step update. NOTE: The national launch for the FOTA is expected to begin June 16, 2023.
Flash: Air Suspension Control Module (ASCM) Updates Customers or technicians may experience a Malfunction Indicator...
Read full bulletin
Lamp (MIL) illumination after a ?manual or automatic ride height change?. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? C151E-2A - Left Front Ride Height Sensor-Stuck. ? C1522-2A - Right Front Ride Height Sensor-Stuck. ? C1526-2A - Left Rear Ride Height Sensor-Stuck. ? C152A-2A - Right Rear Ride Height Sensor-Stuck. Customers may also experience: ? ?Service Air Suspension? message notification in the instrument panel cluster. This bulletin involves reprogramming the ASCM with the latest available software.
Door Trim/Audio Related Noise This bulletin involves replacing the door trim panel retainer clips and securingthe door panel.
Read full bulletin
The customer may describe a buzzing heard when playing music at higher volume,speaker rattles and/or crackles. Can occur on any or all doors.
Radio S26.17 USB Software Update The customer may describe one or more of the following: ? Blank screen (Rear view...
Read full bulletin
camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is
Technician findings after the repair, the vehicle has one or multiple conditions listed above setting one or more of the...
Read full bulletin
Diagnostic Trouble Codes (DTCs) B170B Right Side Reverse Lamp Control Circuit, B16DE Right Tail Lamp Control Circuit, B25B5 External.
Radio S26.17 USB Software Update The customer may describe one or more of the following: ? **Blank screen (Rear view...
Read full bulletin
camera is not affected and will still function normally). ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off.** ? SXM radio application missing (North America Only). ? Navigation screen is blank. ? Media page screen is frozen. ? With forward camera, ?Check Entire Surroundings? verbiage is covering other buttons. ? Weather images are oversized. ? SXM 360L / Internet stations not available. **The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements.** This bulletin involves inspecting the software level and updating the software to S26.17.
Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ?...
Read full bulletin
Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume levels 30 or above. ? System switches to Wireless after key cycle, profile change, or theme mode change. ? Wireless phone interface freezes after user accepts incoming call when in a conference call. ? Wi-Fi Hotspot gets disabled automatically when turning the vehicle ignition off for a long period. ? Loss of SXM/AM/FM presets. ? Blank Screen when Home Screen Loading. (rear view camera operation not affected). ? Radio Reboot. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 136.10.04, 139.01.53 and 145.00.15 to R160. NOTE: The national launch for the FOTA is expected to begin April 18, 2023.
Customer Satisfaction Notification 48A 12-Volt Battery Discharge
Malfunction Indicator Lamp (MIL) Illuminated.
Read full bulletin
Diagnostic Trouble Code (DTC) P2047 ? Reductant Injector 1/1 Circuit, Set.
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...
Read full bulletin
Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
Ambient Temperature Sensor Servicing.
Parking Assist For any of the following concerns: (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) WARNING...
Read full bulletin
(PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) INOP (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) SERVICE (PARK SENSOR or Park Assist or Park Sense or PARKING SENSOR) DOES NOT OPERATE PROPERLY Please contact FCA Redacted Content prior to part replacement. If no response in 15 minutes, proceed with repair.
3.5 INCH - SPEAKER ASSY P2 Before ordering a speaker part for crackles or rattling noises make sure to take the following steps: 1.
Read full bulletin
Check for electrical harness routing too close to speaker's rear moving parts, improper connection, and/or harness pinch or damage. 2. Ensure no loose components, including trim grilles, fasteners, surrounding IP parts, etc. were found when removing the speaker. 3. Try "bad" speaker at another IP location and see if noise follows speaker. Try a different "good" speaker at "bad speaker location" and see if noise still happens at "bad" location. If even with this verification and adjustments the speaker sounds bad, test the individual speaker with the audio files provided in the Service Library Homepage under "Reference Materials" prior to replacement
Radio Over The Air S24.13 and S24.18 Updating to S26.17 Software Version Customers may experience one or more of the...
Read full bulletin
following: ? **Blank screen (Rear view camera is not affected and will still function normally).** ? Battery drain. ? Radio resets (Rear view camera will still function normally). ? Wireless connectivity device disconnect. ? CarPlayT icon does not appear in device manager. ? Climate icon missing. ? Audio disruptions. ? SXMT inoperative. ? Audio muted. ? Passenger screen blank. ? Passenger screen apps missing. ? Missing profiles icon. ? Instrument Panel Cluster (IPC) displays incorrect audio source. ? Radio is slow to respond. ? Trailer tire pressure configurations deleted. ? Steering wheel controls skipping SXMT channels. ? Recent calls not displayed. ? Phone audio playing with ignition off. The following improvements are also included with this update: ? Apple CarPlayT and Android AutoT improvements. ? Voice Recognition (VR) command improvements. ? Uconnect phone improvements. ? FOTA improvements. ? Passenger screen camera app improvements. ? Icon size/layout improvements. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.13 or S24.18 to S26.17. NOTE: The national launch for the FOTA is expected to begin November 25, 2022.
Malfunction Indicator Lamp Illumination (MIL).
Read full bulletin
Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Battery Drain, No Start, Cluster Remains on After Ignition is Turned Off
Enabling A New Power Side Step Module.
FM/AM/SXM Presets Lost After Ignition Cycle
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
Read full bulletin
Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Radio Loss Of Communication To Body Control Module (BCM) Diagnostic trouble Code (DTC) U0140-00
Radio Over The Air Updating to S26.17 Software Version Battery drain on vehicle after connecting wiTECH to vehicle.
Read full bulletin
This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.15 to S26.17. NOTE: National launch for this FOTA update is expected to begin February 09, 2023.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available...
Read full bulletin
software.
Crank, No Start Condition, Diagnostic Trouble Code (DTC) P0688 - Auto Shutdown Relay Sense Circuit
Dead Battery Appears To Be Caused By Radio, Excessive Current Draw
Powertrain Control Module (PCM) Updates
SENSOR Intrusion Module
Telematic box module 2
Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following:Black radio screen with audio at start up (backup camera functions normally).
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Power Door Locks Inoperative, Battery Drain, No Start, Alarm Goes Off Without Incident
Popup Message ?Service Notification - Battery? On The Radio Display After Turning The Vehicle On
Enhanced Vehicle Security, Valet Mode Operation and Personnel Identification Number (PIN)
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) and/or Battery Charge Warning Light illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). P0563-00 - System Voltage High.
Ambient Temperature Sensor Servicing.
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...
Read full bulletin
Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P206D ? Reductant Quality Sensor Circuit High Set.
Battery Drain Suspected or "Identified" From USB or Media Hub
Customer indicates AC does not blow cool air.
Read full bulletin
Possible DTC B11FE-11 or B11FE-15 Variable Compressor Control Circuits.
Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement
No Start, DTC P0615 Starter Control Circuit Open
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.
Read full bulletin
A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content
License Plate Lamp Harness Water Intrusion This bulletin involves replacing the rear bumper wiring harness.
Read full bulletin
The customer may experience the following:There is a potential for water intrusion which over time could lead to an inoperable license plate lamp.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0403 ? EGR Control Circuit Open, Set.
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to...
Read full bulletin
Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier.
Read full bulletin
Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
Body Control Module (BCM) Updates
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Fuel Pressure Sensor ?A? Circuit, and/or Fuel Pump Control Module Diagnostic Trouble Codes (DTCs) Set.
Incorrect Telematics Box Module (TBM) This bulletin involves replacing the TBM.
Read full bulletin
Customers may experience the following: Connectivity features are lost, such as remote operation, Ecall or vehicle finderis inoperable.
Telematics Box Module (TBM) Firmware Over The Air Software 5.25.0 Version Updates This bulletin provides information...
Read full bulletin
regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current level 5.13.0 update to 5.25.0, estimated launch date of 10/24/22. Customers may experience the following: All data App and remote operations feature are missing.
Customer Satisfaction Notification Z91 Telematics Box Module
Customer Satisfaction Notification ZA1 Right Front Wheel Speed Sensor
Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Ambient Temperature Sensor Servicing.
Air Suspension Compressor Module Assembly Replacement.
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically...
Read full bulletin
damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) and/or Battery Charge Warning Light illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). P0563-00 - System Voltage High.
Ambient Temperature Sensor Servicing.
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...
Read full bulletin
Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P206D ? Reductant Quality Sensor Circuit High Set.
Battery Drain Suspected or "Identified" From USB or Media Hub
Customer indicates AC does not blow cool air.
Read full bulletin
Possible DTC B11FE-11 or B11FE-15 Variable Compressor Control Circuits.
Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement
No Start, DTC P0615 Starter Control Circuit Open
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.
Read full bulletin
A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) and/or Battery Charge Warning Light illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC). P0563-00 - System Voltage High.
Ambient Temperature Sensor Servicing.
Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...
Read full bulletin
Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P206D ? Reductant Quality Sensor Circuit High Set.
Battery Drain Suspected or "Identified" From USB or Media Hub
Customer indicates AC does not blow cool air.
Read full bulletin
Possible DTC B11FE-11 or B11FE-15 Variable Compressor Control Circuits.
Calibrating Central Vision Processing Module (CVPM) Front Camera After Replacement
No Start, DTC P0615 Starter Control Circuit Open
Telematic box module 2 For customer concern of Uconnect box error popup on the screen every time the vehicle is turned on.
Read full bulletin
A missing security certificate or after a new TBM installed, or any active DTC set by TBM will trigger this popup. Please refer to STAR Online S2108000015 for more information. If you continually see this popup message, also see an active B22A9-93 DTC, please use wiTECH tool to check TBM2 module and record the failure information as shown on STAR Online S228A000003. Before replacing the TBM module, please check connections behind the TBM, the antenna and harness for improper connection and damage. Please call FCA Redacted Content
Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following:Black radio screen with audio at start up (backup camera functions normally).
Decreased Remote Start And RKE Range.
Read full bulletin
Tire Pressure Sensors Values Are Not Displayed
Power Door Locks Inoperative, Battery Drain, No Start, Alarm Goes Off Without Incident
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set
License Plate Lamp Harness Water Intrusion This bulletin involves replacing the rear bumper wiring harness.
Read full bulletin
The customer may experience the following:There is a potential for water intrusion which over time could lead to an inoperable license plate lamp.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0403 ? EGR Control Circuit Open, Set.
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to...
Read full bulletin
Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier.
Read full bulletin
Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated for (DT and HD trucks) from S21C.6 to S21D.5 and for (WS) from S21B.5 to S21D.5.The national launch for the FOTA is expected to begin December 22, 2021. Customers may experience one or more of the following:Hissing, water sprinkler or salt shaker noise(WS only). Apple Carplay concerns. Black screen. Loud buzzing noise followed by radio reboot. Unable to switch between media sources while playing SXM. Radio shows screen off when comfort popup appears. Phone won't reconnect when connection is lost. Delete device in settings menu doesn't work. App pages have black background. Radio does not fall asleep with ignition off. Radio unresponsive. CarPlay will not connect.
Radio Does Not Work In Ignition Accessory Mode
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0403 ? EGR Control Circuit Open, Set.
SXM Presets Lost After Ignition Cycle
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
Read full bulletin
replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
Fuel Pump Control Module, PCM, and Fuel Pump Module Do not replace the PCM, Fuel Pump Control Module, or Fuel Pump Module for a P062A DTC.
Read full bulletin
Please email FCA Redacted Content with your contact information and provide a vehicle scan report from WiTECH showing the DTC in Active, Pending, or Stored status. If no response in 15 minutes, proceed with repair.
Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following:Black radio screen with audio at start up (backup camera functions normally).
Flash: Display Screen Module (DSM) Updates This bulletin involves reprogramming the DSM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay find that the following Diagnostic Trouble Code (DTC) has been set: B22A9 - ECU Internal Performance. Customers may also comment on the following: Black radio screen with audio at start up (backup camera functions normally).
Key Programming Process, Key Already Programmed Message, Low Battery Message
Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Code (DTC) P00F3 ? Humidity Sensor Circuit...
Read full bulletin
Performance, Set.
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
Read full bulletin
replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
License Plate Lamp Harness Water Intrusion This bulletin involves replacing the rear bumper wiring harness.
Read full bulletin
The customer may experience the following:There is a potential for water intrusion which over time could lead to an inoperable license plate lamp.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0403 ? EGR Control Circuit Open, Set.
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to...
Read full bulletin
Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier.
Read full bulletin
Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
Read full bulletin
replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
License Plate Lamp Harness Water Intrusion This bulletin involves replacing the rear bumper wiring harness.
Read full bulletin
The customer may experience the following:There is a potential for water intrusion which over time could lead to an inoperable license plate lamp.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Code (DTC) P0403 ? EGR Control Circuit Open, Set.
Ambient Air Temperature Missing, MIL Lamp On, DTC P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to...
Read full bulletin
Battery or Open; P0073 Ambient Air Temperature Sensor Circuit High
No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting
Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off
Lithium Ion Batteries BeginningApril 1, 2022, a $5,000 penaltywill be assessed to dealers who return any visually damaged battery to the supplier.
Read full bulletin
Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp
Engine
150 bulletinsService transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...
Read full bulletin
have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.
Flash: Powertrain Control Module (PCM) Updates Customers **must** experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle **must** SYMPTOM: exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0300-00 - Multiple Cylinder Misfire - in Active or Stored status set during cold start catalyst heating. P0301-00 - Cylinder 1 Misfire - in Active or Stored status set during cold start catalyst heating. P0302-00 - Cylinder 2 Misfire - in Active or Stored status set during cold start catalyst heating. P0303-00 - Cylinder 3 Misfire - in Active or Stored status set during cold start catalyst heating. P0304-00 - Cylinder 4 Misfire - in Active or Stored status set during cold start catalyst heating. P0305-00 - Cylinder 5 Misfire - in Active or Stored status set during cold start catalyst heating. P0306-00 - Cylinder 6 Misfire - in Active or Stored status set during cold start catalyst heating.** P2097 - Downstream Fuel Trim System 1 Rich. P2099 - Downstream Fuel Trim System 2 Rich. **Customers may comment on one or more of the following: Vehicle has a rough idle. Engine has a miss. Noisy valvetrain.** Lack power/responsiveness for the first couple of minutes or about 90 seconds after a cold start and later performs as expected. This bulletin involves reprogramming the PCM with the latest available software.
MOPAR Bed Divider Kit Missing Lock Cylinder
If you receive a customer complaint regarding a missing Bed Divider Lock Cylinder on DT vehicles, do NOT install the part.
Read full bulletin
This component is not part of the equipment for DT models since 2022 model year. Parts for Reference (Do NOT install): PN 68312242AE PN 68438041AA
Dealer technicians have reported failures involving camshaft cap bolts breaking within the cylinder head assembly.
Read full bulletin
This can lead to damage to camshaft towers, camshafts, and other cylinder head components. In many cases, the entire long block has been replaced unnecessarily. Do NOT replace the entire long block unless absolutely necessary. Perform a thorough inspection and replace only the cylinder head assembly if the damage is localized.
Engine Oil Leak
Data collection required for all 2020-2026MY vehicles with 3.6L PSU engines during any of their first 3 engine oil changes.
Read full bulletin
This data collection is applicable to all vehicle with engines with sales codes: ERG, ERC, EH3 and ERF. To assist with monitoring and quality improvement of the 3.6L engine, every time a vehicle comes for any of the first 3 oil changes, please use wiTECH to record the total engine idle time and the total engine runtime. 1. Prior to perform the oil change connect wiTECH diagnostic tool. 2. Navigate to the topology screen on the action item section. 3. Once the topology screen loads, disconnect wiTECH and continue with oil change.
Engine Rattle Noise
MODULE - ENGINE CONTROLLER
To inform dealers about the 850RE valve body PN: R8348504A connector: the original 16-pin connector included six pins...
Read full bulletin
that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.
When replacing a camshaft and parts kit (P/N 68661146xx and/or 68661147xx), it is NOT necessary to order the...
Read full bulletin
roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.
ADJUSTER Valve Lash Customer's complaint may include a ticking noise coming from the engine.
Read full bulletin
Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.
"Misfire Diagnostic Trouble Codes (DTCs), Rough Idle, Valvetrain Noise Customers may experience a Malfunction Indicator...
Read full bulletin
Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
Read full bulletin
Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.
Mil-On/Check Engine Lamp-On
Misfire DTCs, Rough Idle, Valvetrain Noise
Engine Rattle Noise
Engine Noise
3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
Read full bulletin
These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.
CEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00 ESC Sensors.
RADIATOR - ENGINE COOLING
Engine Rattle Noise
"Oil Leaking From Oil Filter Area Customers may experience a Malfunction Indicator Lamp (MIL) illumination and the...
Read full bulletin
vehicle may exhibit/set the following Diagnostic Trouble Code (DTC): P06DD - Engine Oil Pressure Control Circuit Stuck Off. Customers may comment on the following: Oil found on the ground beneath the vehicle. "
"3.6L PSU Long Block Misfire DTC codes and/or rough idle and/or valvetrain noise.
Read full bulletin
These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."
"Loss of Power in Reverse Customers may comment on one or more of the following: During engine cold start, the vehicle...
Read full bulletin
exhibits low torque when shifted into reverse gear. Loss of power in reverse gear. This bulletin provides information regarding the loss of engine torque when performing a cold start and immediately shifting into gear"
TRANSFER CASE Before replacing a transfer case unit for fault codes C1444-98 and/or C1477-4B, be sure to reference TSB...
Read full bulletin
21-048-24 for potential transfer case shift motor replacement
"Transfer Case Active Shift Motor Replacement Customers must experience a Malfunction Indicator Lamp (MIL) illumination...
Read full bulletin
and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): C1444-98 - T-Case Motor Overuse-Component Or System Over Temperature. C1477-4B - Transfer Case Clutch-Over Temperature. Customers may also comment on the following: ""4WD Overheated Temporarily Unavailable"" message displayed in the Instrument Panel Cluster (IPC). This bulletin involves replacing the transfer case shift motor."
Wiper Motor Inoperative.
Read full bulletin
Wiper Doesnt Work or Stops Randomly On Glass
MODULE Door Windows does not function at 100% or is completely inoperative.
Read full bulletin
Check DTCs in DCM and check the component they are pointing to, depending on the case follow one of the procedures below: If DTC Door Lock/Unlock Switch Stuck is present: - check wiring between door module and lock/unlock switch, if there is no problem there, check lock/unlock switch and replace it. If DTC Lost communication with Master window switch is present: - check the window switch wiring, if there is no problem there, check the window switch and replace it. If DTCs related to window circuit control shorted and/or window lost calibration are present: - check Wiring between motor and hall sensor to Door module. If there is no problem there, check window seal and track to allow travel only within proper limits, reset module and perform window calibration, if problem continues, check window motor, and if needed, replace it. At the end of the procedure: Reset DDM/PDM and perform window calibration, if DTC goes stored, the repair is correct. If the window does not work replace DDM/PDM. ************DO NOT USE THIS PROCEDURE FOR REAR WINDOWS, REAR WINDOWS ARE NOT CONTROLED BY DDM or PDM***************
Engine Oil Leak
"Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold."
"Engine Ticking Noise Customers may experience the following: Engine makes an abnormal ticking noise.
Read full bulletin
There may be Diagnostic Trouble Codes (DTCs) present. "
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER
Suspected Engine Coolant Leak
"Broken Internal Coolant Valve Gear **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the...
Read full bulletin
vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P26A3 - Engine Coolant Bypass Valve A Range-Performance. P26A6 - Engine Coolant Bypass Valve Position Sensor Circuit Low. P2681 - Engine Coolant Bypass Valve Control Circuit Open. This bulletin involves replacing the 3-way coolant valve."
"Flash: Powertrain Control Module (PCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL)...
Read full bulletin
illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0300 - Multiple Cylinder Misfire. P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may also comment on the following: Vehicle runs rough and is sluggish. This bulletin involves reprogramming the PCM with the latest available software."
Customer complains of a brief metallic ticking/rattling/ringing noise after a cold start-up.
Read full bulletin
It can be heard while standing outside the vehicle, resonating from the front wheel well areas. If the noise is present, it is normally heard at idle and the frequency of the noise will follow engine speed.
"GENERATOR Engine Prior to alternator/generator removal: 1.
Read full bulletin
Inspect & check all electrical connections to the alternator a. 2-way connector containing field control circuit & alternator sense voltage circuit. b. Unplug & plug-in the 2-way connector for field & sense circuit. Verify the connection is tight & check for any bent pins in alternator connector or damage to female terminals in connector. c. Check Alternator B+ Stud connection to be sure nut is securing positive cable terminal properly (i.e. nut is clamping terminal & connection is tight). d. Check fuse between the alternator B+ stud & PDC terminal to make sure it is not blown. e. Be sure to follow service manual sections on ALTERNATOR CONTROL CIRCUIT DIAGNOSTIC & ALTERNATOR SENSE CIRCUIT DIAGNOSTIC looking for any opens & shorts (to ground or battery voltage). 2. Check/verify all grounds in the charging system circuit a. Check tightness of mounting bolts securing alternator to engine block. Alternator is a case ground component. b. Check main ground from engine to chassis; connection must be tight. c. Check battery ground cable connections are tight. d. Potentially, loosen alternator mounting bolts, without removing alternator, and re-tighten to torque specifications in service manual. e. After all steps above are complete, re-start engine & check charging system operation. 3. Verify that the Smart Charging System is not the reason for alternator low voltage & current output (Amps). a. Alternator charging can be suspended during engine idle operation because of the Smart Charge strategy. b. Refer to service manual section ""System Operation - Smart Charging System"". c. Refer to Star Case S2008000031 Rev A for low charging voltage & Smart Charge Mode Voltage Range diagram & mode descriptions. d. The alternator has no internal regulator; thus, has no smart circuitry. All alternator control signals come from ECM. 4. If alternator is faulty, remove alternator & mounting bolts. Return alternator with bolts for analysis at QEC."
"VALVE BODY & CONTROL UNIT Transmission Ensure clutch pressure check has been completed and documented prior to valve...
Read full bulletin
body replacement."
Valve - EGR
"PUMP WATER For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
Read full bulletin
PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."
Cold Engine Ticking Noise The customer may describe a ticking noise from the exhaust manifold location(s) when cold.
Read full bulletin
This bulletin involves replacing the exhaust manifolds.
UCONNECT 5 W 8.4" DISPLAY Prior to replacing the radio, please check for any related recalls, TSBs, or any STAR Online publications.
Read full bulletin
Please verify the radio is at the latest available software level. If active DTCs are set, perform the appropriate diagnostic procedure in service information. If the condition is intermittent, refer to Section 29 Non-DTC Based Diagnostics and perform the diagnostic procedure related to the customer's complaint. If concern is still present or the customer has returned to the dealer multiple times for the same complaint, contact engineering FCA Redacted Content. If no answer or call back within 15 minutes, continue with regular diagnosis.
Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 C (-20 F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.
Verifying Camshaft Diagnosis
Mil-On/Check Engine Lamp-On with DTC P06DD set in the powertrain control module (PCM).
Blindspot Module For concern on Blindspot Module setting U11FB-00 Lost Communication with Left Blind Spot Sensor,...
Read full bulletin
U11FA-00 Lost Communication with Right Blind Spot Sensor. Some vehicle(s) where the Blindspot Module was replaced had no issues found with the Blindspot Module after testing. Please verify no wiring or connector issues are present prior to module replacement. Prior to replacing the Blindspot Module, Please Contact Engineering: FCA REDACTED CONTENT If no response in 15 minutes, please proceed with repair.
Short Runner Valve Acutator 1.
Read full bulletin
Please follow service procedure before ordering SRV. 2. SRV-related DTCs are mostly related to PCM, wiring/connector damage, misconnection (loose, not attached), drained battery. Please check these conditions before ordering a new SRV.
COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered...
Read full bulletin
for replacement as a remedy for fluid leak.
Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code.
Read full bulletin
Customer complaints may include a noise coming from under de hood described as a squeal, screech, squeak, chirp or "belt related" noise and/or noisy tensioner/pulley. Please check Service Library for any STAR Online publications that may apply. Note: If it is found that the pulleys and/or tensioners are to blame for the noise please use an stethoscope or similar tool to determine the origin of the noise and include it in the narrative.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?**P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. ? P219A - Bank 1 Air-Fuel Ratio Imbalance.** ? U0402-00 Implausible Data Received from the TCM. (When U0402-00 sets in the PCM, the module will start to deny torque requests from the Transmission Control Module (TCM). The transmission will fault and go to a fixed gear limp-inreaction, and send the MIL request to PCM.) The customer may also experence the following: ? A limp mode when the DTC sets in the PCM. This bulletin involves reprogramming the PCM with the latest available software.
Flash: Powertrain Control Module (PCM) Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. ? P219A - Bank 1 Air-Fuel Ratio Imbalance. This bulletin involves reprogramming the PCM with the latest available software.
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
Read full bulletin
PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Customer Satisfaction Notification ZD2 Engine Misfire
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise,...
Read full bulletin
please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the...
Read full bulletin
INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.
Cold Engine Ticking Noise From Exhaust Manifold Area The customer may describe an ticking noise from the exhaust manifold location(s) when cold.
Read full bulletin
This bulletin involves replacing the exhaust manifolds.
ERG Hydraulic Tensioner Before replacing any FEAD components, please check FEAD belt layout as per the engine sales code.
Read full bulletin
Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?**P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. ? P219A - Bank 1 Air-Fuel Ratio Imbalance.** ? U0402-00 Implausible Data Received from the TCM. (When U0402-00 sets in the PCM, the module will start to deny torque requests from the Transmission Control Module (TCM). The transmission will fault and go to a fixed gear limp-inreaction, and send the MIL request to PCM.) The customer may also experence the following: ? A limp mode when the DTC sets in the PCM. This bulletin involves reprogramming the PCM with the latest available software.
Flash: Powertrain Control Module (PCM) Update Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ?P1524 - Oil Pressure Out Of Range - Camshaft Advance/Retard Disabled. ? P219A - Bank 1 Air-Fuel Ratio Imbalance. This bulletin involves reprogramming the PCM with the latest available software.
PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak.
Read full bulletin
PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.
Broken Internal Coolant Valve Gear Engine Coolant Bypass Valve Control Circuit Open.
Read full bulletin
This bulletin involves replacing the 3-way coolant valve.
Suspected engine coolant leak.
Check Engine Light On, DTC?s P2008 P2016 P2017 Circuit F342, Spread Terminal At Solenoid Short Runner Valve Connector
Check Engine Light On, P0113 Intake Air Temperature Sensor 1 Circuit High
STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair.
Read full bulletin
If no response in 15 minutes, proceed with repair.
Check Engine Lamp (CEL) On, Service Transmission Message
MIL lamp-on. Engine noise, rattle.
Read full bulletin
Misfire or rough running.
Water Quality When Mixed With Engine Coolant
Engine Ticking Noise Engine makes an abnormal ticking noise.
Read full bulletin
There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs. NOTE: **ALL VEHICLES ON THE RSU VIN LIST REQUIRE ALL 12 INTAKE HYDRAULIC LASH ADJUSTERS TO BE REPLACED**.
PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code...
Read full bulletin
presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking...
Read full bulletin
noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).
Engine Ticking Noise Engine makes an abnormal ticking noise.
Read full bulletin
There may be Diagnostic Trouble Codes (DTC)s present. This bulletin involves inspecting and if needed, replacing the intake HLAs.
Customer Satisfaction Notification ZD2 Engine Misfire
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
Read full bulletin
For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ROCKER ARM ASSY - ROLLER ROCKER Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise,...
Read full bulletin
please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present.
ENGINE ASSY - 3.6L AUTO TRANS Before replacing the engine due to an abnormal ticking noise, please check that the...
Read full bulletin
INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head. The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. CAUSE: INTAKE Hydraulic Lash Adjuster may have a manufacturing issue that can cause the plunger to stick, generating valvetrain noise.
RCA Amplifier Drone Noise Audible drone after initial startup or during idle.
Read full bulletin
This bulletin involves replacing the amplifier.
Flash: Hybrid Control Processor (HCP) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P1C64 - Hybrid Perf Engine Speed Below Target During Autostart. U0402 - Implausible Data Received From TCM. Customers may also comment on one or more of the following: During an Engine Stop/Start (ESS) event, the autostart fails and the AutoPark engages. Transmission is in Limp Mode. This bulletin involves updating the HCP with the latest available software.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Intake Manifold Runner Valve Diagnostic Trouble Codes (DTCs) Setting In Extreme Cold Ambient Temperatures.
Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the...
Read full bulletin
DTCM with the latest available software. The technician may find one or more of the following DTCs: C1415-92 - Transfer Case Motor Current-Performance or Incorrect Operation. U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updating the DTCM. In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WD AUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).
Hood Bezel Nameplate 6.2L Supercharged Is Missing, Coming Off, Loose Or Crooked
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
BEZEL, Hood If the DT TRX Hood Bezel Nameplate "6.2L Supercharged" is missing, coming off, loose or crooked, please...
Read full bulletin
replace only the Nameplate "6.2L Supercharged" P/N 68444262AB. It is a serviceable part. Please do not replace the entire DT TRX Hood Bezel Assembly. If you have any questions or need additional information, please contact FCA redacted content. If no response in 15 minutes, proceed with the repair.
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs have been set: U0402-00 - Implausible Data Received From TCM. P1C64 - Hybrid Perf - Engine Speed Below Target During Autostart. In addition, the following software enhancement is available: Engine Stop/Start (ESS) improvements - Improvements to make ESS more smooth/consistent. Customers may complain of rough or inconsistentautostarts. The customer may also describe one or more of the following: Coast down engine idle improvements (related to two-foot driving below 19kph (12 mph). During an ESS event, the autostart fails and the AutoPark engages. Transmission is in Limp Mode.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may also experience one or more of the following: Low speed tip in bumps/hesitation. Rough Engine Start Stop (ESS) restarts. ESS active in manual gear mode (GT Package Only). The following enhancement is also available: Low speed coast down throttle improvements during hot/cold conditions/faultedHybrid Control Processor (HCP) system state.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P2183 - Engine Coolant Temperature Sensor 2 Circuit Performance. P258B - Electric Vacuum Pump Performance. P040F - EGR Temperature Sensor A-B Correlation. P2D2F - Turbocharger-Supercharger -A- Underboost Condition. P0088 - Fuel Rail Pressure Too High. P026D - Fuel Injection Quantity Higher Than Expected. P208B - Reductant Pump 1 Control Performance. P20C6 - Reductant Heater 4 Control Circuit Performance. P016F - Closed Loop Fuel Pressure Control At Limit - Pressure Too Low. P025C - Fuel Pump Module Control Circuit Low. P225D - NOX Sensor 1/1 Performance - Signal Stuck Low. The following software enhancement is available:DTC U148D - Implausible Data Received From Forward Facing Camera, will be disabled in this software update. The customer may also describe the following:The remote start does not work due to MIL on after using engine block heater.Upon inspection the technician will find DTC P2183 is stored with this condition. In addition, the following driveability improvements are available: Increased tip in and tip out torque response. Low speed engine idle improvements. Eliminate idle oscillation in park and drive. Reduce driveline oscillations. 4-LO speed limiter improvements. Decrease engine start time after extended key on to crank.
Check Engine Lamp (CEL) On, Diagnostic Trouble Code (DTC) U11E9 Lost Communication with Active Grill Shutter (AGS)
Rolling ESS (engine stop/start) strategy.
Yellow Warning Labels on the 3.0L Diesel Engines Cylinder Head Covers This bulletin outlines the correct procedure for...
Read full bulletin
all the repairs that involve: Fuel Injector(s). Cylinder head(s). Cylinder head cover(s). The engine may have a yellow warning label applied to the plastic cylinder head cover to alert the technician special procedures required for Injector Removal/Install. Failure to follow the procedure can result in excessive engine soot. If specific yellow warning labelsFig.1are applied on engine cylinder head cover(s), follow the procedures reported in this bulletin.During the following repairs:Fuel injector(s) replacement, removal and installation. Cylinder head replacement Cylinder head cover replacement.
Vehicle Has Code B154F-00 Loss Crankshaft Pulse Signal
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
When performing diagnosis, an internal engine concern may be suspected.
FRAME, Front Seat Cushion If replacing this for a power seat does not move, refer to STAR parts section 050 - Interior...
Read full bulletin
Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly
SWITCH, Instrument Panel (Air Suspension Switch) Suspension Switch INOP, after diagnosis do not swap the switch.
Read full bulletin
Engineering needs to review the vehicle before any fix. Please contact FCA Redacted Content with the VIN number and contact name/phone if you are located in Detroit Metro area only. If no response in 15 minutes, proceed with repair.
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production.
Read full bulletin
Shortage and error claims for this part are not reimbursable.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
Read full bulletin
from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the one ormore of the following Diagnostic Trouble Codes (DTCs) have been set: P0300 - Multiple Cylinder Misfire. P012A - Turbocharger/Supercharger Inlet Pressure Sensor 1. P012B - Turbocharger/Supercharger Inlet Pressure Sensor 1 Circuit Performance. The customer may also experience one or more of the following: Engine idles rough after start. Long crank during engine start. Engine speed dips / engine runs rough when shifting Park to Drive, Drive, to Reverse,Reverse to Drive, or a Park to Reverse after a cold start. Engine stalls during a gear engagement after a cold start.
Audible Drone Noise After Initial Start Up Or During Idle
Customer complaint may include a Mil/check engine lamp on condition.
Read full bulletin
Other driveablility complaints may include, trans will not shift, stuck in gear, vehicle in limp mode, lack of power, vibration. Upon further investigation, a DTC for U0402 - Implausible Data Received From TCM may be set in the PCM.
Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off
Battery Drain, Radio Or Cluster Will Not Shut Off After Engine Off
Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00...
Read full bulletin
Lost Communication with Master Power Window Switch
Customer complaint may include MIL-On/check engine lamp-on condition.
Read full bulletin
Upon further inspection, a DTC for P0456-Small Leak Detected may be set in the PCM.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P2183 - Engine Coolant Temperature Sensor 2 Circuit Performance. P258B - Electric Vacuum Pump Performance. P040F - EGR Temperature Sensor A-B Correlation. P2D2F - Turbocharger-Supercharger -A- Underboost Condition. P0088 - Fuel Rail Pressure Too High. P026D - Fuel Injection Quantity Higher Than Expected. P208B - Reductant Pump 1 Control Performance. P20C6 - Reductant Heater 4 Control Circuit Performance. P016F - Closed Loop Fuel Pressure Control At Limit - Pressure Too Low. P025C - Fuel Pump Module Control Circuit Low. P225D - NOX Sensor 1/1 Performance - Signal Stuck Low. The following software enhancement is available:DTC U148D - Implausible Data Received From Forward Facing Camera, will be disabled in this software update. The customer may also describe the following:The remote start does not work due to MIL on after using engine block heater.Upon inspection the technician will find DTC P2183 is stored with this condition. In addition, the following driveability improvements are available: Increased tip in and tip out torque response. Low speed engine idle improvements. Eliminate idle oscillation in park and drive. Reduce driveline oscillations. 4-LO speed limiter improvements. Decrease engine start time after extended key on to crank.
Check Engine Lamp (CEL) On, Diagnostic Trouble Code (DTC) U11E9 Lost Communication with Active Grill Shutter (AGS)
Rolling ESS (engine stop/start) strategy.
Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P2183 - Engine Coolant Temperature Sensor 2 Circuit Performance. P258B - Electric Vacuum Pump Performance. P040F - EGR Temperature Sensor A-B Correlation. P2D2F - Turbocharger-Supercharger -A- Underboost Condition. P0088 - Fuel Rail Pressure Too High. P026D - Fuel Injection Quantity Higher Than Expected. P208B - Reductant Pump 1 Control Performance. P20C6 - Reductant Heater 4 Control Circuit Performance. P016F - Closed Loop Fuel Pressure Control At Limit - Pressure Too Low. P025C - Fuel Pump Module Control Circuit Low. P225D - NOX Sensor 1/1 Performance - Signal Stuck Low. The following software enhancement is available:DTC U148D - Implausible Data Received From Forward Facing Camera, will be disabled in this software update. The customer may also describe the following:The remote start does not work due to MIL on after using engine block heater.Upon inspection the technician will find DTC P2183 is stored with this condition. In addition, the following driveability improvements are available: Increased tip in and tip out torque response. Low speed engine idle improvements. Eliminate idle oscillation in park and drive. Reduce driveline oscillations. 4-LO speed limiter improvements. Decrease engine start time after extended key on to crank.
Check Engine Lamp (CEL) On, Diagnostic Trouble Code (DTC) U11E9 Lost Communication with Active Grill Shutter (AGS)
Rolling ESS (engine stop/start) strategy.
Flash: Drivetrain Control Module (DTCM) Diagnostic and System Improvements This bulletin involves reprogramming the...
Read full bulletin
DTCM with the latest available software. The technician may find one or more of the following DTCs: C1415-92 - Transfer Case Motor Current-Performance or Incorrect Operation. U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updating the DTCM. In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WD AUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).
Yellow Warning Labels on the 3.0L Diesel Engines Cylinder Head Covers This bulletin outlines the correct procedure for...
Read full bulletin
all the repairs that involve: Fuel Injector(s). Cylinder head(s). Cylinder head cover(s). The engine may have a yellow warning label applied to the plastic cylinder head cover to alert the technician special procedures required for Injector Removal/Install. Failure to follow the procedure can result in excessive engine soot. If specific yellow warning labelsFig.1are applied on engine cylinder head cover(s), follow the procedures reported in this bulletin.During the following repairs:Fuel injector(s) replacement, removal and installation. Cylinder head replacement Cylinder head cover replacement.
Vehicle Has Code B154F-00 Loss Crankshaft Pulse Signal
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
When performing diagnosis, an internal engine concern may be suspected.
FRAME, Front Seat Cushion If replacing this for a power seat does not move, refer to STAR parts section 050 - Interior...
Read full bulletin
Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly
SWITCH, Instrument Panel (Air Suspension Switch) Suspension Switch INOP, after diagnosis do not swap the switch.
Read full bulletin
Engineering needs to review the vehicle before any fix. Please contact FCA Redacted Content with the VIN number and contact name/phone if you are located in Detroit Metro area only. If no response in 15 minutes, proceed with repair.
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production.
Read full bulletin
Shortage and error claims for this part are not reimbursable.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
Read full bulletin
from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
Customer concern includes Mil-On/Check Engine Lamp-On.
Read full bulletin
There also may or may not be driveability-related concerns that accompany the Mil-On condition. Upon further investigation, there may be a fault code for P062A-FUEL PUMP CONTROL PERFORMANCE.
Hood Bezel Nameplate 6.2L Supercharged Is Missing, Coming Off, Loose Or Crooked
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
Read full bulletin
installed in the vehicle.
BEZEL, Hood If the DT TRX Hood Bezel Nameplate "6.2L Supercharged" is missing, coming off, loose or crooked, please...
Read full bulletin
replace only the Nameplate "6.2L Supercharged" P/N 68444262AB. It is a serviceable part. Please do not replace the entire DT TRX Hood Bezel Assembly. If you have any questions or need additional information, please contact FCA redacted content. If no response in 15 minutes, proceed with the repair.
Amplifier (AMP) Drone Noise This bulletin involves replacing the amplifier.
Read full bulletin
Customers may experience the following: Audible drone after initial start up or during idle.
Customer complains of a brief metallic ticking/rattling/ringing noise after a cold start-up.
Read full bulletin
It can be heard while standing outside the vehicle, resonating from the front wheel well areas. If the noise is present, it is normally heard at idle and the frequency of the noise will follow engine speed.
Customer Complaint May Include Engine Oil Leak Or Consumption
Transmission Kit with Torque Converter 1.
Read full bulletin
All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
Yellow Warning Labels on the 3.0L Diesel Engines Cylinder Head Covers This bulletin outlines the correct procedure for...
Read full bulletin
all the repairs that involve: Fuel Injector(s). Cylinder head(s). Cylinder head cover(s). The engine may have a yellow warning label applied to the plastic cylinder head cover to alert the technician special procedures required for Injector Removal/Install. Failure to follow the procedure can result in excessive engine soot. If specific yellow warning labelsFig.1are applied on engine cylinder head cover(s), follow the procedures reported in this bulletin.During the following repairs:Fuel injector(s) replacement, removal and installation. Cylinder head replacement Cylinder head cover replacement.
Vehicle Has Code B154F-00 Loss Crankshaft Pulse Signal
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
When performing diagnosis, an internal engine concern may be suspected.
FRAME, Front Seat Cushion If replacing this for a power seat does not move, refer to STAR parts section 050 - Interior...
Read full bulletin
Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly
SWITCH, Instrument Panel (Air Suspension Switch) Suspension Switch INOP, after diagnosis do not swap the switch.
Read full bulletin
Engineering needs to review the vehicle before any fix. Please contact FCA Redacted Content with the VIN number and contact name/phone if you are located in Detroit Metro area only. If no response in 15 minutes, proceed with repair.
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production.
Read full bulletin
Shortage and error claims for this part are not reimbursable.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
Read full bulletin
from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
Flash: Hybrid Control Processor (HCP) Updates This bulletin involves updating the HCP with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following Diagnostic trouble Codes (DTCs) have been set: P1C64 - Hybrid Perf - Engine Speed Below Target During Autostart. U0402 - Implausible Data Received From TCM. The customer may also describe one or more of the following: During a Engine Stop/Start (ESS) event, the autostart fails and the AutoParkengages. Transmission is in Limp Mode.
Malfunction Indicator Lamp (MIL) Illuminated, Remote Start Disabled, Diagnostic Trouble Code (DTC) P2183 ? Engine...
Read full bulletin
Coolant Temperature Sensor 2 Circuit Performance set.
Motor Generator Unit Engineering is looking to avoid unnecessary part replacements for Motor Generator Unit (MGU)...
Read full bulletin
underhood whining noise and P1C64 faults. When replacing the MGU for a bearing noise, connect the scan tool to the vehicle and create a scan report to include with the claim prior to replacement of the MGU. See SOL case S2208000009 for added details. Please check Service Library for available TSBs for your concern. Follow current Service Procedures for each complaint, but call Engineering before removing MGU to gather further information. Contacts: FCA Redacted Content If no response in 15 minutes, proceed with repair.
Customer Complaint May Include Engine Oil Leak Or Consumption
Yellow Warning Labels on the 3.0L Diesel Engines Cylinder Head Covers This bulletin outlines the correct procedure for...
Read full bulletin
all the repairs that involve: Fuel Injector(s). Cylinder head(s). Cylinder head cover(s). The engine may have a yellow warning label applied to the plastic cylinder head cover to alert the technician special procedures required for Injector Removal/Install. Failure to follow the procedure can result in excessive engine soot. If specific yellow warning labelsFig.1are applied on engine cylinder head cover(s), follow the procedures reported in this bulletin.During the following repairs:Fuel injector(s) replacement, removal and installation. Cylinder head replacement Cylinder head cover replacement.
Vehicle Has Code B154F-00 Loss Crankshaft Pulse Signal
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
Read full bulletin
When performing diagnosis, an internal engine concern may be suspected.
FRAME, Front Seat Cushion If replacing this for a power seat does not move, refer to STAR parts section 050 - Interior...
Read full bulletin
Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly
SWITCH, Instrument Panel (Air Suspension Switch) Suspension Switch INOP, after diagnosis do not swap the switch.
Read full bulletin
Engineering needs to review the vehicle before any fix. Please contact FCA Redacted Content with the VIN number and contact name/phone if you are located in Detroit Metro area only. If no response in 15 minutes, proceed with repair.
Engine Cover and Hardware Engine cover has been removed in production for 3.6L WD and DT vehicles beginning in MY 2022 production.
Read full bulletin
Shortage and error claims for this part are not reimbursable.
Transmission Oil Pan and Gasket Assembly For Transmission oil leaks, need to identify exactly where the leak is coming...
Read full bulletin
from, please check the transmission case at the Trans Oil Heater (TOH) connection on the Grand Cherokee's. Also check the Trans Valve Body at the TCM harness connection. A black light can be used to identify trans fluid vs. other fluids. Contact FCA Redacted Content prior to replacing these components. If no response in 15 minutes, proceed with repair. Please email pictures of leak locations to FCA Redacted Content
SPRING, Valve For conern of misfire or misfire related DTCs and diagnosis leads to a broken valve spring, please...
Read full bulletin
replace all valve springs and contact FCA Redacted Content to FasTrak all replaced parts to QEC for further analysis. If no response in 15 minutes, proceed with repair.
Fast Feedback Program - 6.7L Cummins Engine - 2019 - 2022 HD Ram & Fuel Injection Pump - All Models (Rev.
Read full bulletin
G)
Infotainment
131 bulletinsHarman R1H Uconnect 5 Radio Software Flash Error Codes
Uconnect Box Requires Service, Please Visit an Authorized Dealer Message on Display Message With DTCs B1498-13, B1498-19...
Read full bulletin
or B1570-93
Navigation Is Active On The Radio But Not Available On The Cluster
Intermittent Uconnect Box Requires Service Message.
Read full bulletin
TBM Setting Stored Or Pending DTCs B22A9, B1560, B1561, B1562
Door speaker Inoperative or No Sound
"DISPLAY Order regular part number for New unsold and Warranty units only.
Read full bulletin
Verify Z part number availability. Order a Z part number for all Exchange Orders: Mopar, customer pay and service contract."
Door Trim Panel Fitment.
Read full bulletin
Warpage, Buzz Squeak Rattle (BSR) Noises. Poor Audio Sound Quality From Door Speaker.
SOS Unavailable Message Pop Up On Radio During A Remote Start Event.
Apple CarPlay Does Not Complete The First Initial Wireless Connection.
Uconnect Box Require Service Message
Touchscreen For all infotainment system repairs (touchscreens, radios, etc.), refurbished parts may be available.
Read full bulletin
Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Rear ParkView Backup Camera Guidelines Not Appearing On Radio
Trailer Tow Pages App Gauges Not Showing Data After Radio Update
Satellite Radio Displays Satellite Hardware Error Message
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Checking Radio Software Level On A VP2 Radio
"Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times"
Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the...
Read full bulletin
following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.82F to QR40.12. NOTE: National launch for this FOTA update is expected to begin Feburary 19, 2024.
Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation...
Read full bulletin
continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to navigation without customer's input. This bulletin involves updating the Navigation maps via USB.
Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
Radio Over The Air Update to T25.48 Software Version Customers may experience one or more of the following: ? Unable to exit FamCam.
Read full bulletin
? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rear view camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlay inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.
Radio Over The Air Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable.
Read full bulletin
? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.
Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the...
Read full bulletin
following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
Radio Shutting Off Due to Hot Display
Uconnect Box Require Service Message
Audio Cuts Out When Volume Level Is At 30 Or Above
Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the...
Read full bulletin
following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.6 to QR40.12. NOTE: National launch for this FOTA update is expected to begin November 06, 2023.
Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customers may experience one or more of...
Read full bulletin
the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlay inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin supersedes Technical Service Bulletin (TSB) 08-212-23, date of issue September 01, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.
Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times
The customer may observe SAT radio is not operating.
Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the...
Read full bulletin
following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 and T25.48 to T25.51. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.
Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown
Radio Shutting Off Due to Hot Display
Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more...
Read full bulletin
of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S24.6, S26.15 and T25.43 to T25.48. NOTE: The National campaign for this FOTA update is estimated to be launched on September 29, 2023.
Radio Firmware Over The Air (FOTA) Update to T25.48 Software Version The customer may experience one or more of the...
Read full bulletin
following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.
SiriusXM (SXM) Advertisements Pop Up On Radio
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
Apple CarPlay Does Not Work Or Not Connecting
Radio Resets Intermittently After A Screech Or Buzz Sound
Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up.
Read full bulletin
? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from QR39.62 and QR39.57 to QR40.12. NOTE: National launch for this FOTA update is expected to begin August 16, 2023
Radio R160.00.21 USB Software Update
Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above
Radio Over The Air Update to T25.48 Software Version ? Unable to exit FamCam.
Read full bulletin
? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable. ? Scheduled cabin cooling inoperable. ? Unable to exit electric vehicle page. ? Audio sources inoperable. ? Wireless CarPlayT inoperable. ? Setting preferences not saved on correct profile. ? Audio loss. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S26.17 to T25.48. NOTE: The National campaign for this FOTA update launched July 17, 2023.
Radio Over The Air R141.01.12 to R145.00.15 Software Version Updates Customers may experience one or more of the...
Read full bulletin
following: ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or ?Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep.
Customer Satisfaction Notification 70A - Radio Date/Time Update
Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently
SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update
Radio Display Screen Blank Or Screen Cuts In And Out
Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time.
Read full bulletin
This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is a complete revision and no asterisks have been used to highlight revisions.
UPD UFD UBD UED UBC UEC Radio Enhancements None available at this time.
Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96
Intermittent Blank Radio Screen
Uconnect Box Require Service Message
Radio Home Screen Not Loading
Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up.
Read full bulletin
Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from 39.5 to 40.12.
SPEAKER, 6"x9" Right or Left For a buzz, squeak or rattle (BSR) concern coming from the door speaker area please check...
Read full bulletin
that when removing the door trim panel, it doesn't come off with the two-stage push-pin clips (in vehicles that have this type of clip, not the ones with a screw) ONLY with its outer clip. If found to have any clip coming with both inner and outer part, please replace the clips with new ones (as old ones might have already been deformed) and reinstall the door trim. Follow Service Library procedure to properly remove/install the door trim. For this issue send feedback via email to FCA Redacted Content. If no response in 15 minutes, proceed with repair. Contact Us for feedback related ONLY to this GPOP Tech Tip. DO NOT email regarding repair procedures unrelated to this Tech Tip or part order inquires. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking systems.
Radio Over The Air Software Version Updated to S26.17
Audio Cuts Out When Volume Level is At 30 or Above
Speaker Pop Noise When Opening Door
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short Diagnostic Trouble Codes (DTCs)
Speaker Pop Noise When Opening Door
Radio intermittently mutes
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.
Read full bulletin
The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
Read full bulletin
Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
Service 4WD Message Is Displayed In The Instrument Cluster
Radio Display Shows Mirror Image Displayed Under Time In Screen Off State
Navigation Crashes, Freezes, Or displays ?Loading? Message
Uconnect Box Requires Service Message
UPD UFD UBD UED UBC UEC Radio Enhancements
Wireless Android Auto Or Apple CarPlay Intermittent Operation From Interference
Radio VIN Lock This bulletin involves performing a VIN Lock procedure.
Read full bulletin
Customers may describe one or more of the following: Connected features are inoperable. Radio not receiving Firmware Over The Air (FOTA) updates.
Uconnect Box Error Message On Radio Screen And Diagnostic Trouble Code (DTC) code B22A9-96 Set
Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse
Harman R1H Uconnect 5 Radio Software Flash Error Codes
Radio Over The Air Software Version Updates
Speaker Pop Noise When Opening Door
Radio intermittently mutes
Radio Over The Air Software Version Updates
Speaker Pop Noise When Opening Door
Radio intermittently mutes
Audio Cuts Out When Volume Level is At 30 or Above
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.
Read full bulletin
The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
Read full bulletin
Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
Service 4WD Message Is Displayed In The Instrument Cluster
Radio Display Shows Mirror Image Displayed Under Time In Screen Off State
Navigation Crashes, Freezes, Or displays ?Loading? Message
Uconnect Box Requires Service Message
Sirius XM Inoperable This bulletin involves calling Sirius XM to send a refresh signal to the radio so that Sirius XM can be setup.
Read full bulletin
The customer may experience the following: Only channel ?1? on SXM is working, the rest of the channels ask to "Upgrade Your Plan" when selected.
Sirius XM Inoperable This bulletin involves repinning one connector and installing it into another connector and making a connection.
Read full bulletin
The customer may experience the following: Sirius XM is inoperable and the message "SAT Antenna Issue" is displayed on the radio.
Uconnect Box Requires Service Message
Sirius XM Screen Frozen At Start Up
Back Up Camera Inoperative Complaints, Radio Display Blue Or Blank When Placed In Reverse
UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.
Read full bulletin
The software will be updated to 141.01.12.00. Customers may experience one or more of the following:Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S23.13 to S24.13The national launch for the FOTA is expected to begin June 11, 2022. Customers may experience one or more of the following: No Verbal warnings on navigation. Audio Overlap between sources. Radio doesn?t recognize the vehicle is in park. No keyboard pop up, vehicles setting are hidden. Radio presets are not saving. Audio mute on calls (Phone, SOS and Ecall). Radio resets. Radio screen freezes.The rear view camera display, will work properly if the radio display screen freezes. Audio disruptions. Unable to connect compatible wireless connectivity device. Wireless connectivity disconnecting. Improvements are included with this update:Apple CarPlay and Android Auto improvements. Voice Recognition improvements. Uconnect Phone improvements.
UPD UFD UBD UED UBC UEC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.
Read full bulletin
The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with wireless connectivity, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
Service Park Assist Message Or Rear Park Assist Unavailable Message Displaying On The Cluster
SXM Loss of Meta Data and Audio Intermittently
Radio Screen Changes Modes Without Input
Intermittently Backup Camera Does Not Display Red/Yellow/Green Gridlines Or Center Guideline
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.
Read full bulletin
The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
Read full bulletin
Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
Service 4WD Message Is Displayed In The Instrument Cluster
Radio Display Shows Mirror Image Displayed Under Time In Screen Off State
Navigation Crashes, Freezes, Or displays ?Loading? Message
Uconnect Box Requires Service Message
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
SRT Tab Shown On RAM TRX Radio
Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit
SRT Tab Shown On RAM TRX Radio
Uconnect Box Error Message On Radio Screen And DTC code B22A9-96 Set
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or...
Read full bulletin
B1561-13
Uconnect Box Error Message, With Active or Stored Cellular Antenna Open or Short DTC B1560-11, B1560-13, B1561-11 or...
Read full bulletin
B1561-13
Blank Radio Display Screen
Intermittently Backup Camera Does Not Display Red/Yellow/Green Gridlines Or Center Guideline
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. National launch for this FOTA update is expected on:Current Level R139.01.53 update to R141.01.12, launched on 02/08/2022. Current Level R136.10.04 update to R141.01.12, launched on 02/11/2022. Current Level R136.09.00 update to R141.01.12, launched on 02/16/2022. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM after switching user profiles. In light them mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM radio audio is playing in vehicle speakers while call is ongoing. SXM radio stuck on current channel, no audio and can't navigate to other channels using soft keys or knob.
UBD UED UBC Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.
Read full bulletin
The software will be updated to 141.01.12.00. Customers may experience one or more of the following: Phone notification volume pops up while switching between driver profiles. Media widget gets "blacked out" on SXM? after switching user profiles. In light theme mode and in balance/fade menu, hard to see the position icon. In shortcuts menu pulled down from status bar, the right side arrow is highlighted like it can be selected. This should be greyed out like the left arrow. Loss of SXM? radio saved presets. Compass not showing or showing incorrect direction. When on a phone call with bluetooth, echo noise can be heard. SXM? radio audio is playing in vehicle speakers while call is ongoing. SXM? radio stuck on current channel, no audio and unable to navigate to other channels using soft keys or knob.
Warranty Bulletin D-20-13-13 STAR Center Uconnect 5 (R1) Radio Pre-Authorization Program ? Select Radios (New and...
Read full bulletin
Exchange) ?2021 - 2022 Jeep Grand Cherokee (WL), 2022 Wagoneer and Grand Wagoneer (WS), 2022 Ram 1500 Pickup (DS/DT) and 2022 Ram Heavy Duty Pickup (DD/DF/DJ/ DP/D2) (Rev. D)
Service 4WD Message Is Displayed In The Instrument Cluster
Radio Display Shows Mirror Image Displayed Under Time In Screen Off State
Navigation Crashes, Freezes, Or displays ?Loading? Message
Uconnect Box Requires Service Message
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from S21B.5 to S21C.6 (DT and HD), and S21C.8 (WS). The national launch for the FOTA will begin November 24, 2021 for DT and HD and December 10, 2021 For WS 2021. Customers may experience one or more of the following:Apple Carplay concerns. Multiple Human Machine Interface (HMI) issues. Weather App will not open. Temperature Control soft button difficult to press and get a response. Voice Recognition audio muted. Radio Freezes. Android Auto widget screen smaller than normal. Navigation says ?You have reached your destination? before you are at the location when using Android Auto.
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.
Read full bulletin
The software will be updated from S21.8 or S21B.5 to S21C.6. Customers may experience one or more of the following:Valet mode inoperable(DT TRX only). Right and left trailer camera view is inoperable, soft buttons do not work, and "More Cams" button down does not show on Trailer 360 mode. Unable to program Trailer Tire Pressure Monitor (TTPM) warning. In addition the following enhancement are included:CarPlay enhancements.
Radio Enhancements This bulletin involves inspecting the software level and updating the software if needed.
Read full bulletin
The software will be updated from S21.8 or S21B.5 to S21C.6. Customers may experience one or more of the following:Valet mode inoperable(DT TRX only). Right and left trailer camera view is inoperable, soft buttons do not work, and "More Cams" button down does not show on Trailer 360 mode. Unable to program Trailer Tire Pressure Monitor (TTPM) warning. In addition the following enhancement are included:CarPlay enhancements.
Uconnect Box Requires Service Message
Sirius XM Screen Frozen At Start Up
Other
94 bulletinsWater Pump & Chain Case Cover
Water Pump & Chain Case Cover
Diagnostic Trouble Code (DTC) B15A1-00 Media Port Connection 1 Connection Found Set.
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
Verify Reman part number availability.
Read full bulletin
Order the "R" part number for all orders:
Key Fob is Damaged, Case is Separating
BOLT - HEX FLANGE HEAD
Wrong Graphic In Ram TRX Performance Pages
HEADLINER - NONE
Rear Defogger Solder Terminals Detached.
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
Read full bulletin
Adding Remote Start
RADIATOR - AUXILIARY
CAMERA - REAR VIEW
CAMERA - REAR VIEW
"Clicking Noise While In 4WD Customers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.
Read full bulletin
This bulletin involves replacing the front driveshaft."
"Clicking Noise While In 4WD ustomers may experience the following: Ratcheting, click, or clicking noise in 4WD while turning.
Read full bulletin
his bulletin involves replacing the front driveshaft"
Plate - Planetary
SWITCH MULTIFUNCTION
Horn Sound Is Weak, Off Tone, Or Inoperative.
CARRIER PLANETARY & SHAFT KIT - OUTPUT
Remote Keyless Entry (RKE) Functions Do Not Work, Intermittent Vehicle Response When Using the RKE, Key Not Programmed,...
Read full bulletin
Adding Remote Start
"Rear Propshaft Clunk Customers may experience the following: A clunk noise from the driveshaft while coming to a stop...
Read full bulletin
or when just starting to tip into throttle at take off. This bulletin involves inspecting and possibly replacing the rear driveshaft."
Horn Sound Is Weak, Off Tone, Or Inoperative
Remote Keyless Entry (RKE) Button Functions Does Not Work, Intermittent Vehicle Response When Using the RKE, Key Not...
Read full bulletin
Programmed
BRUSH - VACUUM
PSU Oil Pump Assy
No Start, No Crank
Drone Noise From Bed Or Rear Of Truck While Driving At Speeds Between 20 And 45 MPH
2nd Row Center Seat Lazy Or Slow When Folding.
Dust Intrusion Or Air Leak Into Cab
Power Side Step Does Not Operate Or Operates Intermittently
SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume
Dust Intrusion Or Air Leak Into Cab
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
Read full bulletin
this is normal and not a defect.
The Heated Seats Do Not Meet The Customers Expectations
The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13
Wind Whistle Noise From Dash A Pillar Area While Driving
Power wndow switch passenger
Offroad Pages App Does Not Show Coolant Temp Or Oil Pressure
Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow
Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating.
Read full bulletin
C0604- Active Air Dam Control Performance
Heated Seat Cushion Element Inoperative
Customer Indicates Low Air Flow Coming From Rear Vents.
Power Side Step Does Not Operate Or Operates Intermittently
Customer Indicates Heat Is Blowing Warm Not Hot.
Front Drive Shaft If replacing DT 5.7L front propeller shaft for concerns of a noise, please contact FCA Redacted...
Read full bulletin
Content prior to ordering part to create a FasTrack for return to analyze. If no response in 15 min, proceed with repair.
RamBox Applique Separation/Delamination
Driveline Clunk When Stopping Or Upon Take Off Launch Immediately After A Stop
Weather App May Freeze, Lockup Or Has Error Loading
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines.
Read full bulletin
The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines.
Read full bulletin
The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
Customer Satisfaction Notification Z62 Grille Cover Missing
Customer Satisfaction Notification Z63 Oil Starvation
Weather App May Freeze, Lockup Or Has Error Loading
Wind Whistle Noise From Dash A Pillar Area While Driving
Driver Side Seat incorrect fasteners This bulletin involves inspecting and if necessary replacing the driver?s side seattrack bolts.
Read full bulletin
The customer may describe that the driver's side seat feels loose when adjusting and makes a rattling/clunk noise over bumps.
Weather App May Freeze, Lockup Or Has Error Loading
Wind Whistle Noise From Dash A Pillar Area While Driving
Coolant Charge Air Cooler Pump Associated To Low Coolant Level or Diagnostic Trouble Codes
Vehicle Leans To The Left
Customer Satisfaction Notification Z09 Driver Side Seat Incorrect Fasteners
Backup Camera Inoperative.
Read full bulletin
Terminal Pushout Of Camera Coax Cables At The TRSCM
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
Read full bulletin
semi and full synthetic oils.
Speed Control Operates Intermittently
Rear 60/40 Seat Back Will Not Unlatch To Fold Forward.
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines.
Read full bulletin
The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
Wind Whistle Noise From Passenger Side Dash Board Area While Driving 45+ MPH
Static, Crackle Or Buzz In Wireless Connectivity Mode Only
Error 715 ? Not A Valid Market Message Received In wiTECH When Trying To Program An Immobilizer Component
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines.
Read full bulletin
The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines.
Read full bulletin
The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
Customer Satisfaction Notification Z62 Grille Cover Missing
Customer Satisfaction Notification Z63 Oil Starvation
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines.
Read full bulletin
The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
Rear Propshaft Clunk This bulletin involves removing the rear driveshaft and greasing the slip yoke splines.
Read full bulletin
The customer may describe the following: A clunk noise from the driveshaft while coming to a stop or when juststarting to tip into throttle at take off.
Customer Satisfaction Notification Z62 Grille Cover Missing
Customer Satisfaction Notification Z63 Oil Starvation
Driveline Clunk When Stopping Or Upon Take Off Launch Immediately After A Stop
Driver Side Seat incorrect fasteners This bulletin involves inspecting and if necessary replacing the driver?s side seattrack bolts.
Read full bulletin
The customer may describe that the driver's side seat feels loose when adjusting and makes a rattling/clunk noise over bumps.
Weather App May Freeze, Lockup Or Has Error Loading
Wind Whistle Noise From Dash A Pillar Area While Driving
Driveline Clunk When Stopping Or Upon Take Off Launch Immediately After A Stop
Panasonic VP4R Wi-Fi New Enrollment Pause
Drone Buzz Noise In MDS Mode 1200 RPM And Up
Panasonic VP4R Wi-Fi New Enrollment Pause
Heated Seat Cushion Element Inoperative
Oil Pressure And Or Coolant Temp Readouts Are Not Shown In The Off Road Application
Driver Side Seat incorrect fasteners This bulletin involves inspecting and if necessary replacing the driver?s side seattrack bolts.
Read full bulletin
The customer may describe that the driver's side seat feels loose when adjusting and makes a rattling/clunk noise over bumps.
Weather App May Freeze, Lockup Or Has Error Loading
Wind Whistle Noise From Dash A Pillar Area While Driving
Panasonic VP4R Wi-Fi New Enrollment Pause
Driver Side Seat incorrect fasteners This bulletin involves inspecting and if necessary replacing the driver?s side seattrack bolts.
Read full bulletin
The customer may describe that the driver's side seat feels loose when adjusting and makes a rattling/clunk noise over bumps.
Weather App May Freeze, Lockup Or Has Error Loading
Wind Whistle Noise From Dash A Pillar Area While Driving
Body & Paint
65 bulletinsFloor Console Center Storage Bin Door Inoperable And Or Stuck Closed.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
Front Bumper Paint Is Dull Customers may comment on the following: Front bumper paint is dull Fig.
Read full bulletin
1 This bulletin involves inspecting and possibly replacing the front bumper.
Bumper Mounted 7 Pin Trailer Tow Connector
Universal Garage Door Opener (UGDO) Inoperative, LED Indicator Lamps Not Illuminating
PANEL - B PILLAR LOWER TRIM
Defogger Is Not Working.
Read full bulletin
Terminal Detached From The Glass.
Door Latch, Handle And Ajar Additional Service Information.
GLASS - BACKLITE
GLASS - BACKLITE
CLUSTER - INSTRUMENT PANEL
Door Ajar Light On With Door(s) Closed.
Water Intrusion Of The RFH Causes Erratic Operation Of Start/Stop Button And Other RFH Functions Accompanied By Multiple...
Read full bulletin
RFH DTCs
Water Leak Rear Of Cab Rear Seat Or Headliner
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Door Ajar Light On With Door(s) Closed.
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
Customer complaint may include a noise from under the hood described as a ?belt-related? noise.
Multiple Warning Lights, Sealer Between Ground Stud G908A And Eyelet
The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48
Transfer case rear output seal For customer concerns related to Transfer Case Rear Output Seal leak please call FCA Redacted Content prior to repair.
Read full bulletin
If no response within 15 minutes, proceed with the repair.
rear door high closing effort.
Mirror
Duct Assy Charge Air Cooler In If the seal is missing from inside a Henn connector, please search for the missing seal.
Read full bulletin
It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. It could have been blown into the hose or CAC. If that is the only concern with the CAC Hose Assembly, then replace the seal with a new replacement seal instead of replacing the entire hose assembly.
Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance...
Read full bulletin
to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with the other side. This switch is used in both rear doors. If after the swap the issue is now present at the other door and the original door position no longer has the issue, replace the switch.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
Read full bulletin
Mirror Contacts Door Window Glass In The Folded Position.
Buzz Squeak Or Rattle Noise From Left Side Driver Door Area.
Defogger Is Not Working.
Read full bulletin
Terminal Detached From The Glass.
LATCH Front Door,LATCH, Rear door, Front Door 2022 to 2024 RAM (DT) Inside door lock rod binding.
Read full bulletin
If customer comes in with the issue described, please adjust interior trim panel and rod to verify proper assembly and check if the issue goes away before replacing the latch. Please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Seal, Sunroof
Driver And Passenger Window Make a Small Window Reversal After Stopping the Express Up Request at The Mid-way Point And...
Read full bulletin
Re-engaging The Express Up Request
The Tailgate Ajar Warning Lamp Does Not Illuminate
Water Leak At Headliner Near Driver Microphone
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
Read full bulletin
exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Wind Noise From Lower Center Windshield Area At Highway Speed
Rattle Squeak Noise From Sunroof Area
Front Tire Rub On Fender Liner Splash Shield
Water Leak At Headliner Near Driver Microphone
LATCH - FRONT DOOR
Exterior Mirror Lamp Service
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Wind Noise From Lower Center Windshield Area At Highway Speed
Rattle Squeak Noise From Sunroof Area
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
Read full bulletin
primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Wind Noise From Lower Center Windshield Area At Highway Speed
Rattle Squeak Noise From Sunroof Area
Driver And Passenger Window Make a Small Window Reversal After Stopping the Express Up Request at The Mid-way Point And...
Read full bulletin
Re-engaging The Express Up Request
The Tailgate Ajar Warning Lamp Does Not Illuminate
Front Tire Rub On Fender Liner Splash Shield
Water Leak At Headliner Near Driver Microphone
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
Water Leak At Headliner Near Driver Microphone
Tailgate Ajar Indicator Light Is On And Or High Effort Required To Close And Latch The Tailgate
Driver Side Mirror Surround View Camera Inoperative
Front Tire Rub On Fender Liner Splash Shield
Water Leak At Headliner Near Driver Microphone
Front Tire Rub On Fender Liner Splash Shield
Water Leak At Headliner Near Driver Microphone
Both Exterior Mirrors Not Power Folding
Transmission
38 bulletins8HP75 D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch.
850RE D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch.
"Transmission Fluid Please note fluid color/condition/odor is NOT an indicator of transmission health and should not be...
Read full bulletin
used as the reason for unit replacement. Visible ""glitter"" or debris in the pan does not justify complete unit replacements."
Transmission "Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
Read full bulletin
available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must have at...
Read full bulletin
least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on the following: Vehicle enter limp home mode. This bulletin involves replacing the D clutch."
"850RE D Clutch Repair **Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
have at least 11,265 km (7,000 mi.) and exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs):** P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear This bulletin involves replacing the D clutch."
"Transmission For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is available, and...
Read full bulletin
transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"D Clutch Repair Kit For transmission concerns related to DTCs P0733-00, P1DA8-00, and/or P1D92-00, a repair is...
Read full bulletin
available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear. This bulletin involves replacing the D clutch"
D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. **Customers may also comment on one or more of the following: Transmission slips when shifting. Vehicle will not move in reverse. Vehicle will not shift higher than third gear.** This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch"
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch. "
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must...
Read full bulletin
exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
No Reverse And/Or Forward Gear After D-Clutch Repair.
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...
Read full bulletin
the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits.
D Clutch Repair Kit TSB 21-039-24 REV A - D-Clutch repair kit missing Carrier Output Shaft Seals It has been identified...
Read full bulletin
the Carrier Output Shaft is missing 2 seals for some of the kits delivered to dealers. These seals are not available individually. MOPAR is working to get the parts. Do not rebuild the transmission without these seals otherwise the vehicle will not have reverse. Please refer to STAR Online Publication S2421000001 for instructions for inspecting if the seals are present on the Output Shaft Carrier Shaft. If seals are missing, please return the D-Clutch Kit as defective and order another kit. Transmission replacement is not recommended as this issue should be solved with replacement kits
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
"D Clutch Repair Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0733-00 - Gear 3 Shift Incorrect Ratio. P1DA8-00 - Incorrect Gear Ratio Clutch A B or D Defective. P1D92-00 - Incorrect Gear Ratio - Clutch 4 Defective. This bulletin involves replacing the D clutch."
Flash: Transmission Control Module (TCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC): ? P1DB7-00 - Torque Converter Clutch Performance. This bulletin involves reprogramming the TCM with the latest available software.
Malfunction Indicator Lamp (MIL) Illuminated.
Read full bulletin
Active Diagnostic Trouble Code (DTC) P1DB7-00 ? Torque Converter Clutch Performance, Set.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? U0402-00 - IMPLAUSIBLE DATA RECEIVED FROM TCM. When U0402-00 sets in the PCM, the module will start to deny torque requests from Transmission Control Module (TCM), the transmission will fault and go to a fixed gear limp-in reaction, and send the MIL request to PCM. The customer may also experience the following: ? A limp mode when DTC sets in the PCM. This bulletin involves reprogramming the PCM with the latest available software.
Flash: Electronic Shift Module (ESM) Updates The customer may experience a Malfunction Indicator Lamp (MIL) illumination.
Read full bulletin
Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? U11E3-00 - TCM Lost communication with ESM on D-PT CAN. ? U0103-00 - Lost Communication with Electric Gear Shift Module. ? U1267-00 - No Valid data available from ESM on CAN-C or CAN D-PT. The customer may also experience one or more of the following: ? **Instrument cluster remains illuminated when vehicle is off. ? Discharged/dead battery. ? Unable to rotate the gear shifter knob out of the PARK position, customer is unable to drive the vehicle. The technician may also find the following: ? DTCs may or may not be stored in Transmission Control Module (TCM) or the ESM.** This bulletin involves reprogramming the ESM with the latest available software.
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available...
Read full bulletin
software.
Drivetrain Control Module (DTCM) Connector Issue
Flash: Transmission Control Module (TCM) Updates This bulletin involves reprogramming the TCM with the latest available software.
Read full bulletin
Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Uponfurther investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: P0735 - Gear 5 Shift Incorrect Ratio. Customers may comment on one or more of the following: Low speed tip in bumps/hesitation. Low speed coast down bump in tow/haul mode. The following enhancement is also available: Low speed coast down throttle improvements during hot/cold conditions/faulted HybridControl Processor (HCP) system state.
8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.
Electric Power Steering, Wrg,GEAR ASSY - STEERING RACK & PINION ELECTRIC DT/TRX No Start/Limp Mode.
Read full bulletin
EVIC displaying multiple service indicators, cluster displaying multiple messages. Verify CAN C BUS is offline on topology. Root cause using CAN C STAR connector. If confirmed to be related to EPS CAN C Communication, do not disconnect any connections at the Steering Gear module. If found, please call or email FCA Redacted Content to set up parts return for analysis. If no response in 15 minutes, proceed with repair and follow-up contact will be made to setup a parts FasTrak return for further analysis.
Flash: Electronic Shift Module (ESM) Updates This bulletin involves reprogramming the ESM with the latest available software.
Read full bulletin
The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): U11E3-00 - TCM Lost communication with ESM on D-PT CAN. U0103-00 - Lost Communication with Electric Gear Shift Module. U1267-00 - No Valid data available from ESM on CAN-C or CAN D-PT. The customer may also experience the following: Unable to rotate the gear shifter knob out of the PARK position, customer is unable to drive the vehicle.
Electronic Shift Module Customer is unable to shift the vehicle out of PARK - ESM (Electronic Shift Module) rotary knob is stuck in PARK position.
Read full bulletin
Technician observes the vehicle is setting DTCs in the ESM, P0928-00 (ESM detects an internal error with the BTSI Solenoid) and P0705 (ESM controller detects an error with the internal shifter position sensor). Vehicles equipped with one of the following ESM part numbers (68171964AI, 68171965AK, 68517473AA, 68517474AA) with stored or active DTCs listed above should receive replacement shifter part numbers, 68517473AB (without transfer case switch) or 68517474AB (with transfer case switch).
Vehicle Will Not Shift Out of Park, Diagnostic Trouble Codes (DTCs) Invalid Data and Loss of Communications with the...
Read full bulletin
Electronic Shift Module (ESM) U11E3-00, U0103-00, U1267-00
Electric Power Steering, Wrg,GEAR ASSY - STEERING RACK & PINION ELECTRIC DT/TRX No Start/Limp Mode.
Read full bulletin
EVIC displaying multiple service indicators, cluster displaying multiple messages. Verify CAN C BUS is offline on topology. Root cause using CAN C STAR connector. If confirmed to be related to EPS CAN C Communication, do not disconnect any connections at the Steering Gear module. If found, please call or email FCA Redacted Content to set up parts return for analysis. If no response in 15 minutes, proceed with repair and follow-up contact will be made to setup a parts FasTrak return for further analysis.
Electric Power Steering, Wrg,GEAR ASSY - STEERING RACK & PINION ELECTRIC DT/TRX No Start/Limp Mode.
Read full bulletin
EVIC displaying multiple service indicators, cluster displaying multiple messages. Verify CAN C BUS is offline on topology. Root cause using CAN C STAR connector. If confirmed to be related to EPS CAN C Communication, do not disconnect any connections at the Steering Gear module. If found, please call or email FCA Redacted Content to set up parts return for analysis. If no response in 15 minutes, proceed with repair and follow-up contact will be made to setup a parts FasTrak return for further analysis.
Lighting
34 bulletinsWasher Fluid Warning Lamp Illuminated When Reservoir Is Full
Exterior Front Lamps Condensation Clearing Procedure *Some customers may report that on occasion vehicle exterior front...
Read full bulletin
lamps (headlamps, fog lamps, grille lamps, logo lamps or signature lamps) assemblies are fogged with a light layer of condensation on the inside of the lenses*
LAMP - DOME
Tire Pressure Monitor (TPM) Service Information.
Read full bulletin
TPM Lamp On.
115V Power Outlet LED Always On The amber LED remains continuously illuminated, regardless of whether the switch button is activated.
Read full bulletin
This bulletin involves replacing the inverter switch.
LAMP - DOME
LAMP Courtesy/Ambient Courtesy / Ambient Lamp: Light guide not fully seated into the retainer during IP sub-assembly...
Read full bulletin
due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.
"Washer Light On And Will Not Turn Off After Adding Washer Solvent."
LAMP - DOME
D-25-05 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
ID-25-04 DIPAP Requirements - Addition of Headlamps and Tail Lamps - 2022 - 2025 RAM 1500 Pickup (DT) - All Dealers
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses. "
SWITCH Headlamp Before replacing the Headlamp Switch for faulty dimmer operation.
Read full bulletin
Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.
Tire Pressure Monitor (TPM) Service Information.
Read full bulletin
TPM Lamp On.
SWITCH - HEADLAMP
SWITCH - HEADLAMP
Dome Lamp LED And Incandescent Bulb Servicing.
"Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses."
Rain Sensing Auto Wipers and Auto on Head Lamps Inoperative
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses.
Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00
FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure.
Read full bulletin
If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
SWITCH Headlamp Before replacing the Headlamp Switch, due to an issue on the I/P Dimmer.
Read full bulletin
Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the resistance value between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). If a problem is found in the resistor values. Please replace the Switch.
FRT RT/LT - LAMP ASSY For moisture / water found in headlamp please review TSB 23-029-23 Headlamp Condensation clearing procedure.
Read full bulletin
If the moisture problem persists: 1. Provide picture of headlamp moisture in headlamp after running the TSB. 2. Check for damage to headlamp lens, housing and flanges. Provide digital pictures of any damage found. Please make sure that pictures show location and severity of the damage is on the part. Please send the pictures along with the VIN, part number and mileage to the following: FCA Redacted Content
Pickup Box Lighting Is Missing Customers may comment one or more of the following: ? Lack of lighting in the pickup box.
Read full bulletin
? Pickup box bed missing lamps. This bulletin involves installing pickup box lighting.
Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp...
Read full bulletin
assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicate the procedure for head lamp condensation clearing.
Washer Light On And Will Not Turn Off After Adding Washer Solvent.
Base Headlamp Bright, Base Headlamp Black
Tail lamp Is Tight To The Pickup Box In Upper Inboard Corner
LAMP - TAIL
Tail lamp Is Tight To The Pickup Box In Upper Inboard Corner
Headlamp Condensation Clearing Procedure This bulletin is to communicate the procedure for headlamp condensation...
Read full bulletin
clearing.
Malfunction Indicator Lamp (MIL) Illumination.
Read full bulletin
Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.
HVAC & Climate
22 bulletinsCORE HEATER
CORE HEATER
CORE - HEATER
CORE - HEATER
Customer Indicates The Air Conditioning Blows Warm
CORE - HEATER
Drivers Side Exterior Mirror Takes Longer To Defrost Or Clear Than The Passenger Side Exterior Mirror.
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one...
Read full bulletin
or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
A/C Diagnostic LOP Change
A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates Customers may experience one...
Read full bulletin
or more of the following: ? **Intermittent Blue Screen (rear view camera still operable).** ? Radio wireless connectivity Inoperative. ? Screen Lockup, Slow Response (rear view camera still operable). ? Caller cannot hear the driver and/or driver cannot hear the caller. ? Cannot switch stations after a call, lockup due to the phone remaining on the call. ? Radio displays ?Code Error? or Lockup In Accessory Mode?. ? Display shows a black screen on start up (rear view camera still operable). ? SXMT presets are lost for all profiles. ? SXMT has no volume and stuck on channel. ? Radio does not allow BUS to go to sleep. ? AndroidT auto not connecting on vehicle start up. ? When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. ? Black out on SXMT after switching Profiles. ? During connecting phone radio does not handle audio source correctly when making a phone call. ? Climate buttons out of place and move to settle in correct location. ? In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. ? Presets with 9Hold to Save99 numbered above 9 have text cutoff. ? Profile edit not allowed while in movement for 9Memory Seat9. ? While switching between Driver Profiles, Phone Notification Volume pops up. ? Inconsistently SiriT assistance. ? Compass does not work. ? Wireless device echo. ? Satellite antenna error message. ? Display flickers before SXMT background displayed. ? Radio 9home9 screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. ? Mirror dimmer button when added in shortcut widget does not work while driving. ? Missing one shortcut in the custom shortcuts widget. ? Cluster does not display incoming phone call popup when in o
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides...
Read full bulletin
information regarding the latest Firmware Over The Air (FOTA)update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio softwarewill be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15.The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Radio wireless connectivity Inoperative. Screen Lockup, Slow Response (rear view camera still operable). Caller cannot hear the driver and/or driver cannot hear the caller. Cannot switch stations after a call, lockup due to the phone remaining onthe call. Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up (rear view camera still operable). SXM presets are lost for all profiles. SXM has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it ishard to see the position icon. Black on black coloring. Black out on SXM after switching Profiles. During connecting phone radio does not handle audio source correctly whenmaking a phone call. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it canbe selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume popsup. Inconsistently Siri assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme3 or theme 4 is selected. Mirr
Radio Over The Air Software Version Updates This bulletin provides information regarding the latest Flash Over The Air...
Read full bulletin
(FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15.The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Display shows a black screen on start up. SXM presets are lost for all profiles. SXM has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. Mirror dimmer button when added in shortcut widget does not work while driving. Missing one shortcut in the custom shortcuts widget. Cluster does not display incoming phone call popup when in other screen than audio. Mirror Dimmer gets unhighlighted after being selected.
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides...
Read full bulletin
information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15. The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Screen Lockup, Slow Response (rear view camera still operable). Caller cannot hear the driver and/or driver cannot hear the caller. Cannot switch stations after a call, lockup due to the phone remaining on the call. Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up (rear view camera still operable). SXM presets are lost for all profiles. SXM has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected.
Radio Over The Air R141.01.12, 139.01.53, 136.10.04 to R145.00.15 Software Version Updates This bulletin provides...
Read full bulletin
information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from R141.01.12, 139.01.53, 136.10.04 to R145.00.15. The national launch for the FOTA is expected to begin August 19, 2022. Customers may experience one or more of the following: Radio displays ?Code Error? or ?Lockup In Accessory Mode?. Display shows a black screen on start up. SXM presets are lost for all profiles. SXM has no volume and stuck on channel. Radio does not allow BUS to go to sleep. Android auto not connecting on vehicle start up. When radio is in light theme mode and in audio Balance/Fade menu, it is hard to see the position icon. Black on black coloring. Black out on SXM after switching Profiles. During connecting phone radio does not handle audio source correctly when making a phone call using. Climate buttons out of place and move to settle in correct location. In the shortcuts menu pulled down from the status bar, the right side arrow is highlighted as if it can be selected. Presets with "Hold to Save"" numbered above 9 have text cutoff. Profile edit not allowed while in movement for "Memory Seat". While switching between Driver Profiles, Phone Notification Volume pops up. Inconsistently Siri assistance. Compass does not work. Wireless device echo. Satellite antenna error message. Display flickers before SXM background displayed. Radio "home" screen background is theme 1 background when Theme 2, theme 3 or theme 4 is selected. Mirror dimmer button when added in shortcut widget does not work while driving. Missing one shortcut in the custom shortcuts widget. Cluster does not display incoming phone call popup when in other screen than audio. Mirror Dimmer gets unhighlighted after being selected.
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
CONTROL - HVAC CONTROL
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
HOUSING, Air Inlet For concern of whistle noise from right side of vehicle at 45+mph, please contact one of the...
Read full bulletin
following: FCA Redacted Content If no response in 15 minutes, proceed with repair. Please investigate HVAC to firewall connection between the fresh/recirculation housing and the firewall. Identify any obstructions that could be causing a gap. Loosen HVAC housing and retorque and/or install additional packing 68396044A$ at the air inlet housing to the firewall to eliminate any potential gap. Please email pictures of the issue with results to FCA Redacted Content.
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Pre-Delivery & Maintenance
20 bulletinsVerify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders, Warranty, Mopar, Customer Pay and Service Contract. Order "68" part number for New, Unsold units only.
Order regular part number for New, Unsold and Warranty units only.
Read full bulletin
Verify Z part number availability. Order a Z part number for all Exchange Orders, Mopar, customer pay and service contract.
Verify "Z" part number availability.
Read full bulletin
Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only
Warranty Newsletter Volume 11, Issue 6
FCA Caribbean Warranty Newsletter Volume 11, Issue 6
Backup Camera Poor Image Quality Inspection
Warranty Operations Newsletter Volume 10, Issue 6
FCA Caribbean Warranty Newsletter Volume 10, Issue 6
Electric Start Stop (ESS) Does Not Function After a Recent Service Repair
Electric Start Stop (ESS) Does Not Function After a Recent Service Repair
Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code.
Read full bulletin
PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
Read full bulletin
Library for specifications so a suitable alternative can be used
Service 4WD Message, Front Axle Disconnect (FAD) Diagnostic Trouble Codes (DTCs) Set.
FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER
It has been identified that the Vehicle Health Reports could at times report there is a vehicle issue which requires...
Read full bulletin
immediate service when there is not actually a vehicle issue.
AUX Switch ?Recall Last State?, ?Latching? or ?Momentary? Functions Are Not Remembered
AUX Switch ?Recall Last State?, ?Latching? or ?Momentary? Functions Are Not Remembered
AUX Switch ?Recall Last State?, ?Latching? or ?Momentary? Functions Are Not Remembered
AUX Switch ?Recall Last State?, ?Latching? or ?Momentary? Functions Are Not Remembered
Suspension
17 bulletinsLower Ball Joint / Lower Control Arm Servicing Updates.
Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
"Shock And Strut Diagnosis And Replacement Guidelines Leaking, noisy, or weak shocks or struts.
Read full bulletin
"
"Front Lower Control Arm Stabilizer Link Noise Customers may experience the following: Rattle or clunk noise coming...
Read full bulletin
from the front end of the vehicle when driving over bumps, performing turns or during normal operation. This bulletin involves road testing and possibly tightening the stabilizer link attachment to lower control arm nut. "
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA).
Read full bulletin
WHY: The joint is coming loose due to loss of clamp load when there is embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
ARM Lower Control WHAT: Clunking noise from Front Stabar link to Front Lower Control Arm (FLCA).
Read full bulletin
WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.
BUSHING - STABILIZER BAR
Message Displayed on the Cluster, "Service Active Dampening Suspension System"
Clunking Noise From Front Stabilizer Bar / Sway Bar Link.
Spring Front Upr - Isolator Before replacing this part.
Read full bulletin
Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.
USB Hub In-Operable
Cluster Message ?Service Air Suspension?
RECEIVER - HUB
Popping or Snapping in the Front End This bulletin involves torquing the lower control arm nut/fasteners to spec.
Read full bulletin
The customer may describe one or more of the following: A popping or snapping noise in the front end.
Air Suspension Compressor Quick Connect Adaptor Fitting Service.
RECEIVER, Hub The final drop shipment of CSN Z23, P/N 68379519AL, has taken place.
Read full bulletin
No further parts distribution will be taking place. All distributed parts would cover all sold and unsold needs. Please use all stock that your dealer has before asking for parts assistance. If part assistance is still required, please provide the following information to your Area Manager for review: 1. Dealer Code 2. Last eight digits of VIN 3. Appointment date/vehicle VOR at dealer Thank you, Mopar
Front Shock Oil Weepage This bulletin involves re-torquing the front shock line fitting to stop a possible oil weepage issue.
Read full bulletin
Customers may comment on the following: Oil from the shock fitting is seen on or around the shock fitting area, this may not leak or be seen on the ground where the vehicle is parked. Do not replace the shock assembly for this issue.
Hybrid & EV
16 bulletinsNo Wireless Charging Or Slow Wireless Charging
FCA Caribbean Warranty Bulletin ID-24-16Rev.
Read full bulletin
Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A
WARRANTY BULLETIN D-24-15 announces the addition of the Rear Axle Assembly replacement for 2019 - 2024 RAM 3500 Cab...
Read full bulletin
Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A
Wireless Qi Charger Not Charging
No Start, No Crank, Diagnostic Trouble Codes (DTC) P2504 Charging System Output High
Wireless Qi Charger Not Charging
Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
Read full bulletin
B)
Wireless Qi Charger Not Charging
No Start, No Crank, Diagnostic Trouble Codes (DTC) P2504 Charging System Output High
Wireless Qi Charger Not Charging
Wireless Qi Charger Not Charging
REV. A - Oil Pressure And Or Coolant Temp Readouts Are Not Shown In The Off Road Application
An incorrect PDF document S228A000004 Rev.
Read full bulletin
A - Panasonic VP4R Wi-Fi New Enrollment Pause was uploaded for this communication during publishing and was corrected with S228A000009 Rev. A
Wireless Qi Charger Not Charging
Customer Satisfaction Notification Z49 Hybrid Control Porcessor (HCP) Updates
Wireless Qi Charger Not Charging
Brakes
15 bulletinsSWITCH - TRAILER BRAKE CONTROL MODULE , ADAPTER & WIRING KIT - TRAILER TOW.
Diagnostic Trouble Code (DTC) C0050-00-Brake System Hydraulic Leak Set After Recent Repair.
Antilock Brake (ABS) Light On.
Read full bulletin
Intermittent Or Implausible Wheel Speed Sensor Signal Diagnostic Trouble Codes (DTCs)
SHOCK ABSORBER SUSPENSION & SHOCKS - REAR
MODULE - ANTI-LOCK BRAKE SYSTEM
MODULE - ANTI-LOCK BRAKE SYSTEM
"Squeak Noise From Brake Pedal When Pressed And Or Released."
MODULE - ANTI-LOCK BRAKE SYSTEM
MODULE - ANTI-LOCK BRAKE SYSTEM
MODULE - ANTI-LOCK BRAKE SYSTEM
Brake Vacuum Pump For DTC Code P258B.
Read full bulletin
Due to brake vacuum pumps being returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE.
Read full bulletin
Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical and vacuum hose connections prior to replacement of the vacuum pump. This will avoid unnecessary repair and potential charge back on the vacuum pump.
SENSOR, Wheel Speed When replacing a front wheel speed sensor, hold the convolute towards the sensor head and add a zip...
Read full bulletin
tie over the convolute to secure it with the sensor pigtail wire to prevent movement. This will protect the wire from the brake splash shield.
: Wireless Charging Pad Slow Wireless Charging, No Wireless Charging
Rain Sensor Before replacing the rain sensor during a front windshield replacement, contact: FCA Redacted Content If no...
Read full bulletin
response in 15 minutes, proceed with repair. If there is no visible damage to the original rain sensor it should be transfered to the new windshield using a new gel pad rather than replacing it.
Steering
14 bulletinsDiagnostic Trouble Code (DTC) C221F-00, C2223-00, C221C-00, C0051-54 Present After Electric Power Steering (EPS)...
Read full bulletin
Replacement.
Steering Repair Information Involving Toe Angle.
Read full bulletin
Tie Rod And Or Electric Power Steering (EPS) Units.
Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal...
Read full bulletin
Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.
Clicking Noise From Steering Column While Turning Steering Wheel.
Scraping sound from steering column
Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal...
Read full bulletin
Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearview camera functions normally). ? Radio locks up (Rearview camera functions normally). ? Navigation location is inaccurate. ? Radio resets and/or reboots (Rearview camera functions normally). ? Carplay drops out.** ? Voice Recognition (VR) session does not open with wake-up word or steering wheel button. ? SXM 360L does not work without Wi-Fi connection. ? USB and/or wireless connectivity media playback issues This bulletin involves inspecting the software level and updating the software to: ? T25.47 - UPL or UPQ. ? T25.48 - UBL, UEL, UFL, UBQ, UEQ or UFQ.
Clicking Noise From Steering Column While Turning Steering Wheel.
Buzz Squeak Noise From Steering Column Area While Turning Steering Wheel
DAMPER - STEERING
DAMPER - STEERING
Steering Wheel Audio Controls Inoperative Or Slow To Respond
Buzz Squeak Noise From Steering Column Area While Turning Steering Wheel
Buzz Squeak Noise From Steering Column Area While Turning Steering Wheel
Headlamps Or Fog Lamps Do Not Follow Steering Input When Turning
Fuel System
13 bulletinsRear Axle Vibration Shudder Or Chatter Customers may experience the following: A chatter, shudder, or vibration from the rear axle during turns.
Read full bulletin
NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration.
Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components...
Read full bulletin
replaced such as diesel fuel filters. Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris.
"Frequent Repairs Of Fuel System Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.
Read full bulletin
Occasionally, components are replaced before their standard life expectancy or when not contaminated with debris "
"Frequent Repairs Of Fuel Line Components Such As Fuel Filters Numerous Stellantis vehicles having fuel line components replaced such as fuel filter.
Read full bulletin
Occasionally, components are replaced before their standard life expectancy or when not contaminated with debri "
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
TUBE - FUEL INJECTOR SUPPLY & GASKET - NONE
FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.
Read full bulletin
If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.
"Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline...
Read full bulletin
vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "
"Rear Axle Vibration Shudder Or Chatter Customers may experience the following: A chatter, shudder, or vibration from the rear axle during turns.
Read full bulletin
NOTE: This may happen more as the vehicle ages, especially if the vehicle is used extensively for towing or hauling heavy loads. The cause of the concern may be due to degradation of the rear axle fluid. It is very important to follow the routine maintenance schedules on these vehicles when it comes to changing the rear axle fluid if the vehicle is used primarily for towing or hauling heavy loads. If you experience a vehicle with the above condition, please perform the proper maintenance procedures for the rear axle and replace the fluid first before replacing any hardware components. NOTE: This service bulletin is only applicable to vehicles that have no history of an axle fluid replacement. If the vehicle usage includes police, taxi, fleet, off-road or frequent trailer towing, regular axle fluid changes are required every 3 years or 30,000 miles (whichever comes first) per the Maintenance Schedule in the vehicle Owner's Manual. This bulletin involves changing the rear axle lube to possibly address a chatter, shudder or vibration."
Emission Recall 83A Sales Code Alignment
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Upgrading To A Larger Capacity Fuel Tanks
Customer complaint of fuel filler tube loose or rattling at nozzle fill location.
Air Bags & Safety
2 bulletinsAIR BAG - DRIVER
Erroneous Email Or Mobile App Message Notification For Airbag Light On
Software & Calibration
1 bulletinThis Technical Service Bulletin (TSB) has also been released as a Rapid Service Update (RSU) 23122, date of issue May 03, 2023.
Read full bulletin
All applicable RSU VINs have been loaded. To verify this RSU service action is applicable to the vehicle, use VIP or perform a VIN search in DealerCONNECT/ Service Library. All repairs are reimbursable within the provisions of warranty. This RSU will expire 18 months after the date of issue.
Tires & Wheels
1 bulletinElectronic Vehicle Information Center (EVIC) Message, Service The 4-Wheel Drive During Start Up