2019 Ram 1500 TSBs

have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

Replacements

Replacements

that were not used in this application. To simplify the design, the connector has been optimized and updated to a 10-pin configuration.

and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0420 - Catalyst System Efficiency Below Threshold Bank 1. P0430 - Catalyst System Efficiency Below Threshold Bank 2. P0456 - EVAP System Small Leak. P06EF - Engine Restart Performance. P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, the customer may experience one or more of the following: Vehicle fails emissions inspection testing due to OBD catalyst monitor readiness. Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start. This bulletin involves reprogramming the PCM with the latest available software.

roller-finger followers (rocker arms) separately, as these are included in the camshaft parts kit.

illumination and the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): **P0420 - Catalyst System Efficiency Below Threshold Bank 1. P0430 - Catalyst System Efficiency Below Threshold Bank 2.** P0456 - EVAP System Small Leak. P06EF - Engine Restart Performance. P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, the customer may experience one or more of the following: **Vehicle fails emissions inspection testing due to OBD catalyst monitor readiness.** Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start. This bulletin involves reprogramming the PCM with the latest available software.

Technician's observations can refer to spongy or stuck hydraulic lash adjusters. Exhaust lash adjusters found with a "spongy" condition (compressible plunger) leading to the assumption of being defective/malfunctioning. EXHAUST lash adjusters are designed to be COMPRESSIBLE by hand. Intake lash adjusters found with a stiff or stuck condition (non-compressible plunger) leading to the assumption of being defective/malfunctioning. INTAKE lash adjusters are designed to be NON COMPRESSIBLE by hand. Do Not Replace EXHAUST lash adjusters when the following condition is present: should be compressible, but they will exert a reactionary spring force during compression and return to full expansion without a compression force. Do Not Replace INTAKE lash adjusters when the following condition is present: should feel very firm and difficult to compress. Once the correct functioning of the intake and exhaust lash adjusters is validated with the procedure above, refer to the Service Manual "HYDRAULIC LIFTER(S) NOISE DIAGNOSIS" procedure. After the corresponding service procedures from the Service Manual involving the Lash Adjusters have been conducted, refer to the detailed instructions in the Service Manual to diagnose and/or service any other component.

Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0301 - Cylinder 1 Misfire. P0302 - Cylinder 2 Misfire. P0303 - Cylinder 3 Misfire. P0304 - Cylinder 4 Misfire. P0305 - Cylinder 5 Misfire. P0306 - Cylinder 6 Misfire. Customers may comment on one or more of the following: Rough idle. Valvetrain noise. "

Refer to SOL # S2509000004. It is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software.

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets). Once it is confirmed that the repair will be done using the camshaft/Rocker arms kit, it is also important to confirm that the vehicle being repaired has the latest calibration/software update for oil pump operation mode (high pressure mode) during engine start up. RU, VF, WL & WD vehicles already include the latest oil pump mode in all 25MY and beyond. 24MY service releases are also available. JL & JT were updated as a running change in 24MY and beyond (08/15/24 & 08/19/24 respectively). 24MY service releases available. DT was updated starting 25MY and beyond. If the vehicle to be repaired is a 24MY vehicle with a service release available, please follow the released service procedures to update to the corresponding calibration/software update.

These conditions may be related to worn intake camshaft high lift lobe(s), and intake rocker arm(s) high lift slider. High mileage failure (10,000-60,000 miles). 1. Remove the valve cover(s) per the released service procedures. The use of a stethoscope or DTC specific cylinder misfire codes can help to locate the condition to the left or right bank. 2. Once it has been visually confirmed that there is wear on the high lift intake lobe(s) & rocker arm(s) slider, there is a special service kit for this type of repair which should be used, instead of replacing the complete engine/long block. This kit contains the parts required for the repair (intake cam, rocker arms, sealer and gaskets)."

21-048-24 for potential transfer case shift motor replacement

Wiper Doesnt Work or Stops Randomly On Glass

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures."

This bulletin involves replacing the exhaust manifolds.

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 C (-20 F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.

for replacement as a remedy for fluid leak.

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

This bulletin involves replacing the exhaust manifolds.

Customer complaint may include a noise from under the hood described as a squeal, screech, squeak, chirp or belt-related noise and/or noisy tensioner/pulley. Please refer to SOL# S2309000007.

PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please submit pictures of the leak area thru the DIDI process outlined in the STAR Online document. NOTE: Some coolant residue may be found at the water pump weep hole plug area which may be normal, but coolant should not be dripping from this location. If unsure about, use the Pressurized Coolant System Inspection process as found in the Dealer Connect Cooling Diagnosis and Testing Procedures.

Misfire or rough running.

presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engine is equipped with the AC/AD LEVEL PSU right intake camshaft PN 05047913AC or AD (new version), camshaft should NOT be replaced. Case 2) If the intake camshaft or intake rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, replace all INTAKE HLAs on the suspect cylinder head (no need to replace rocker arms). The noise can occur at low or high RPMs, and at low or high temperatures. There are no Diagnostic Trouble Codes (DTC)s present. Case 2.- If the INTAKE camshaft or INTAKE rocker arm has excessive wear on the high lift profile (Rocker arm: slider, Camshaft: central lobe), replace the intake camshaft (1) in that cylinder head and all intake rocker arms (6).

Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode (LA, LD, LX only). Can not change the time on the clock (LA, LD and LX only). USB hub inoperable (D-Trucks only). Backup camera gridlines missing (D-Trucks only). Device not supported message (D-Trucks only). Remote app inoperative (D-Trucks only). Unable to adjust volume (D-Trucks only). Heated steering wheel inoperable (D-Trucks only). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. **This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**

DTCM with the latest available software. The technician may find one or more of the following DTCs: C1415-92 - Transfer Case Motor Current-Performance or Incorrect Operation. U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updating the DTCM. In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WD AUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).

installed in the vehicle.

(DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.

When performing diagnosis, an internal engine concern may be suspected.

Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly

When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

markets/countries: North America, APAC, EMEA and LATAM. This bulletin applies to vehicles equipped with a 3.6L V6 24V VVT Etorque Engine Upgrade I (Sales Code ERG). Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more ofthe following DTCs have been set: P0607 - ECU Internal Performance. P04FC - Crankcase ventilation system performance. U1817 - Lost Communication With Hybrid Powertrain Control Module On D-PT. U0074 - Dedicated Powertrain D-PT Can Bus Off. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine ifa leak is present in the system. P06EF - Engine Restart Performance. P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, customers may experience one or more of the following concerns: A 2-3 kmh (1-2 mph) difference between cruise set speed and the actualvehicle speed (APAC, EMEA and LATAM Only). An inability to tap up cruise control in kph/mph increments. A rough idle during engine warm-up condition. A hesitation during aggressive accelerations after an Electronic Stop/Start(ESS) event and the engine is not fully at warm operational temperature. Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start.

The customer may describe an ticking noise from the exhaust manifold location(s) when cold.

Lost Communication with Master Power Window Switch

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) has been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P258B - Electronic Vacuum Pump Performance. P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system.The customer may comment on one or more of the following:ECO light does not illuminate in the instrument cluster during Multiple Displacement Solenoid (MDS) event. 2-3 km (1.4 to 1.9 mph) difference between cruise set speed and the actual vehicle speed. ?Ready Not Ready? appearing message in the Electronic Vehicle InformationCenter (EVIC) while driving and before an Engine Stop Start (ESS) event. The engine may exhibit a crank and fail to start situation. Vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster(IPC). In addition, the following software enhancements are also available:Radiator cooling fan operation strategy. Updated electric vacuum pump calibration to reduce pump wear. Small leak detection in-use monitor performance ratio.

Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT)to determine if a leak is present in the system. P258B - Electronic Vacuum Pump Performance. The customer may experience one or more of the following:ECO light does not illuminate in the instrument cluster during MultipleDisplacement Solenoid (MDS) event. 2-3 km (1.4 to 1.9 mph) difference between cruise set speed and the actualvehicle speed. The engine may exhibit a crank and fail to start situation. The vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster(IPC). Radiator cooling fan inoperative.

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

DTCM with the latest available software. The technician may find one or more of the following DTCs: C1415-92 - Transfer Case Motor Current-Performance or Incorrect Operation. U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updating the DTCM. In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WD AUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).

tube, EGR tube gaskets, tube flange mounting bolts and possibly replacing the EGR tube gaskets and torquing the flange bolts. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P245B - EGR-Cooler-Bypass-Control-Circuit-Performance. The customer may also notice one or more of the following:An exhaust smell in the cabin. A whistle noise coming from the engine compartment.

E)

(ETL, ETM, ETN Engines)

When performing diagnosis, an internal engine concern may be suspected.

Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly

When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

There also may or may not be driveability-related concerns that accompany the Mil-On condition. Upon further investigation, there may be a fault code for P062A-FUEL PUMP CONTROL PERFORMANCE.

Updating The MGU Flash Table

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0456 - EVAP System Small Leak. P06EF - Engine Restart Performance. P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, customers may comment on one or more of the following:A hesitation during aggressive accelerations after an Electronic Stop/Start (ESS) event and the engine is not fully at warm operational temperature. Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start.

installed in the vehicle.

DTCM with the latest available software. The technician may find one or more of the following DTCs:U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updatingthe DTCM.In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WDAUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditionsare present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present,follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).

All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

When performing diagnosis, an internal engine concern may be suspected.

Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly

When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

A Mil-on/check engine lamp-on condition may also be present. Upon further investigation, one or more of the following DTCs may be set in the powertrain control module (PCM): P219A-Bank 1 Air-Fuel Ratio Imbalance P219B-Bank 2 Air-Fuel Ratio Imbalance P2173-High Airflow/Vacuum Leak Detected (Slow Accumulation) P2172-High Airflow/Vacuum Leak Detected (Instantaneous Accumulation) P0172-Fuel System 1/1 Rich P0175-Fuel System 2/1 Rich (Incorrect "July 2021" on document)

the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

A Mil-on/check engine lamp-on condition may also be present. Upon further investigation, one or more of the following DTCs may be set in the powertrain control module (PCM): P219A-Bank 1 Air-Fuel Ratio Imbalance P219B-Bank 2 Air-Fuel Ratio Imbalance P2173-High Airflow/Vacuum Leak Detected (Slow Accumulation) P2172-High Airflow/Vacuum Leak Detected (Instantaneous Accumulation) P0172-Fuel System 1/1 Rich P0175-Fuel System 2/1 Rich (Incorrect "July 2021" on document)

Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

underhood whining noise and P1C64 faults. When replacing the MGU for a bearing noise, connect the scan tool to the vehicle and create a scan report to include with the claim prior to replacement of the MGU. See SOL case S2208000009 for added details. Please check Service Library for available TSBs for your concern. Follow current Service Procedures for each complaint, but call Engineering before removing MGU to gather further information. Contacts: FCA Redacted Content If no response in 15 minutes, proceed with repair.

When performing diagnosis, an internal engine concern may be suspected.

Trim 905.02 - Adjusters, Recliners, Shields and Risors - Drivers Seat, Power Seat Motors The motors are available separately from the frame Assembly

When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

DTCM with the latest available software. The technician may find one or more of the following DTCs:U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From T-case. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation(2019-2020 Vehicles Only). If only DTC C1403 is present, follow normal diagnostic procedures before updatingthe DTCM.In addition the customer may describe one or more of the following:Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WDAUTO(2019-2020 Vehicles Only). An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle(2019-2020 Vehicles Only). An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering(2019-2020 Vehicles Only). A ?Service 4WD? message/fault without commanding a transfer case shift(2019-2020 Vehicles Only).If only the ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC) and no other symptom/conditionsare present, follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present,follow normal diagnostic procedures before updating the DTCM(2019-2020 Vehicles Only). During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift(2019-2020 Vehicles Only).

with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) has been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P258B - Electronic Vacuum Pump Performance. P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system.The customer may comment on one or more of the following:ECO light does not illuminate in the instrument cluster during Multiple Displacement Solenoid (MDS) event. 2-3 km (1.4 to 1.9 mph) difference between cruise set speed and the actual vehicle speed. ?Ready Not Ready? appearing message in the Electronic Vehicle InformationCenter (EVIC) while driving and before an Engine Stop Start (ESS) event. The engine may exhibit a crank and fail to start situation. Vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster(IPC). In addition, the following software enhancements are also available:Radiator cooling fan operation strategy. Updated electric vacuum pump calibration to reduce pump wear. Small leak detection in-use monitor performance ratio.

Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) has been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P258B - Electronic Vacuum Pump Performance. P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system.The customer may comment on one or more of the following:ECO light does not illuminate in the instrument cluster during Multiple Displacement Solenoid (MDS) event. 2-3 km (1.4 to 1.9 mph) difference between cruise set speed and the actual vehicle speed. ?Ready Not Ready? appearing message in the Electronic Vehicle InformationCenter (EVIC) while driving and before an Engine Stop Start (ESS) event. The engine may exhibit a crank and fail to start situation. Vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster(IPC). In addition, the following software enhancements are also available:Radiator cooling fan operation strategy. Updated electric vacuum pump calibration to reduce pump wear. Small leak detection in-use monitor performance ratio.

Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or moreof the following Diagnostic Trouble Codes (DTCs) have been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT)to determine if a leak is present in the system. P258B - Electronic Vacuum Pump Performance. The customer may experience one or more of the following:ECO light does not illuminate in the instrument cluster during MultipleDisplacement Solenoid (MDS) event. 2-3 km (1.4 to 1.9 mph) difference between cruise set speed and the actualvehicle speed. The engine may exhibit a crank and fail to start situation. The vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster(IPC). Radiator cooling fan inoperative.

The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

Some vehicles may have experienced a slight engine hesitation or lag in acceleration from engine startup until the engine and exhaustwarmed up. This update is intended to reduce the hesitation or lag in acceleration from engine startup.

DTCM with the latest available software. The technician may find one or more of the following DTCs: U1440 - Implausible Transfer Case Ratio High Received. U0403-00 - Implausible Data Received From Tcase. C1403-92 - Transfer Case Range Position Sensor-Performance Or Incorrect Operation. If only DTC C1403 is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe one or more of the following: Traction Control System light is illuminated. A driveline bump can be heard/felt occasionally when the driver is steady on the throttle at about 20-30% on a flat road while in 4WDAUTO. An excessive electric motor clicking sound from the middle of the vehicle/transfer case area, when on and off the throttle. An excessive electric motor clicking sound with steering wheel movement, most notable in parking lot or low speed maneuvering. A ?Service 4WD? message/fault without commanding a transfer case shift.If only the ?Service 4WD? message/fault is displayed inthe Instrument Panel Cluster (IPC) and no other symptom/conditions are present, follow normal diagnostic procedures before updating theDTCM. The blinking of the ?4WD Low? and ?4WD High? indicator lights at the same time, on the transfer case selector switch.If both 4WD indicator lights on the transfer case selector switch are blinking and no other symptom/conditions are present,follow normal diagnostic procedures before updating the DTCM. During highway/freeway speeds, a bump in the driveline may be felt. This could also be described as a harsh transmission shift.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs has been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P258B - Electronic Vacuum Pump Performance. P0456 - EVAP System Small Leak. If DTC P0456 is present use the wiTECH Small Leak Verification Test (SLVT) to determine if a leak is present in the system.The customer may comment on one or more of the following:?Ready Not Ready? appearing message in the Electronic Vehicle Information Center (EVIC) while driving and before an Engine Stop Start (ESS) event. The engine may exhibit a crank and fail to start situation. Vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster (IPC). In addition, the following software enhancements are also available:Radiator cooling fan operation strategy. Updated electric vacuum pump calibration to reduce pump wear. Small leak detection in-use monitor performance ratio.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following DTCs have been set:P0339 - Crankshaft Position Sensor Intermittent. P0335 - Crankshaft Position Sensor Circuit. P0456 - EVAP System Small Leak.If DTC P0456 is present use the wiTECH Small Leak Verification test (SLVT) to determine if a leak is present in the system. P258B - Electronic Vacuum Pump Performance. The customer may experience one or more of the following:The engine may exhibit a crank and fail to start situation. The vehicle has a rough idle only after cold start. The radiator cooling fan is stuck on for a long time while driving. Coolant temp/check gauges light illuminated in the Instrument Panel Cluster (IPC). Radiator cooling fan inoperative.

seals: These O-Rings are now available for service. The green O-Ring is part 68029299A$. The black O-Ring is to be serviced by the green O-Ring. The blue O-Ring (thicker cross section than green & black) is part 68029300A$.~ If ordering this oil filler cap for a warranty repair due to a damaged/missing O-ring, please note that returned caps replaced for an O-ring issue will be subject to chargeback.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P0456 - EVAP System Small Leak. P06EF - Engine Restart Performance. P0175 - Fuel System 2/1 Rich. P258B - Electronic Vacuum Pump Performance. P0128 - Thermostat Rationality. C0062 - Longitudinal Acceleration Sensor. In addition, customers may comment on one or more of the following:A hesitation during aggressive accelerations after an Electronic Stop/Start (ESS) event and the engine is not fully at warm operational temperature. Engine RPM erratic and or bucking, when accelerating after slowing down. Occasional engine shut off while shifting from 4WD low to 2WD. Improvements to the vacuum pump cycle time. Rough idle after cold start.

tube, EGR tube gaskets, tube flange mounting bolts and possibly replacing the EGR tube gaskets and torquing the flange bolts. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P245B - EGR-Cooler-Bypass-Control-Circuit-Performance. The customer may also notice one or more of the following:An exhaust smell in the cabin. A whistle noise coming from the engine compartment.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the vehicle is in limp home mode.

(Note: ETL, ETK, ETM, ETN Diesel Engines)

be advised that the engine oil capacity is 5 quarts of oil.

Sensor Circuit Performance

Upon further investigation, fault codes P0107- Map Sensor Circuit Low, P0108-Map Sensor Circuit High, P2172-High Airflow/Vacuum Leak Detected (Instantaneous Accumulation), P2173-High Airflow/Vacuum Leak Detected (Slow Accumulation) may be set in the powertrain control module (PCM).

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P2100 - Electronic Throttle Control Motor Circuit/Open - Bank 1. The customer may also describe the following:The vehicle is in limp home mode.

the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation(Sales Code DFR Only). P1DF3-00 - ECU Not Initialized(Sales Code DFR Only). P0456 - EVAP System Small Leak. P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0716-00 - Input Shaft Speed Sensor 1 Performance. P0721-00 - Output Shaft Speed Sensor Circuit Performance. P1DB6-00 - Vehicle Speed Signal Performance. P1DAB-00 - Vehicle Speed Undetermined. P215C-00 - Output Shaft Speed Wheel Speed Correlation. P0607-00 - ECU Internal Performance. P1DAC-00 - Engine Speed Undetermined. P07BF-00 - Input/Turbine Shaft Speed Sensor 1 Circuit Low. P07C0-00 - Input/Turbine Shaft Speed Sensor 1 Circuit High. P077C-00 - Output Shaft Speed Sensor Circuit Low. P077D-00 - Output Shaft Speed Sensor Circuit High. P177F-00 - Output Shaft Speed Sensor Out Of Range High. P1778-00 - Input-Turbine Shaft Speed Sensor A Out Of Range High. In addition, the following software enhancements are also available:Engine Stop/Start (ESS) Autostart improvements to adapt to Powertrain Control Module (PCM) and Hybrid Control Processor (HCP) changes. Coast-down downshift improvements for 4-3 on slight down hill and light braking. Low pedal kick-down bump improvement on 3-2 and 2-1 downshift. Improve 2-3 upshift at Wide Open Throttle (WOT) in tow/haul mode. Improve 5-6-5 gear hunt after cruise control resume acceleration. Cruise control improvement to help maintain speeds in tow/haul mode up hill. Improve 4-5 gear hunt in tow/haul up hill. Improve 7-8 gear hunt. Improve low speed upshift, stays in a lower gear to long. 1-2 coast-down shift improvements when coming to a stop. Shifter auto-position correction with ignition in RUN/ACC

Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs: P1DDE-00 - Ignition Run-Start Input 1-2 Correlation(Sales Code DFR Only). P1DF3-00 - ECU Not Initialized(Sales Code DFR Only). P0733-00 - Gear 3 Shift Incorrect Ratio (while operating in 4-Lo range). P0716-00 - Input Shaft Speed Sensor 1 Performance. P0721-00 - Output Shaft Speed Sensor Circuit Performance. P1DB6-00 - Vehicle Speed Signal Performance. P1DAB-00 - Vehicle Speed Undetermined. P215C-00 - Output Shaft Speed Wheel Speed Correlation. P0607-00 - ECU Internal Performance. P1DAC-00-Engine Speed Undetermined. P07BF-00 - Input/Turbine Shaft Speed Sensor 1 Circuit Low. P07C0-00 - Input/Turbine Shaft Speed Sensor 1 Circuit High. P077C-00 - Output Shaft Speed Sensor Circuit Low. P077D-00 - Output Shaft Speed Sensor Circuit High. P177F-00 - Output Shaft Speed Sensor Out Of Range High. P1778-00 - Input-Turbine Shaft Speed Sensor A Out Of Range High. P0731-00 - Gear 1 Shift Incorrect Ratio. P0979-00 - Shift Solenoid 3 Control Circuit Low. P1DCD-00-TCM Monitoring Processor Performance Multiple Clutches Locked Up. In addition, the following software enhancements are also available:Auto-start Improvements. Low speed coast down bump improvements. Tip in bump improvements. Bump during tow/haul high throttle acceleration. Gear hunting during cruise resume. Gear hunting during uphill trailer tow. Cruise control under-speed during uphill trailer tow. Gear hunting during highway speed operation. Hang in gear when driver desires earlier upshift/lower engine speed operation. Coast-down downshift improvements for 6-5, 5-4 and 4-3. Coast-down downshift improvements for 2-1. Cold temperature downshift improvements for 6-5 and 4-3. Cold temperature upshift improvements for 1-2, 2-3, 3-4

closed or tailgate will not auto release. Please contact release engineer Richard Sukhdeo at cell phone number (248) 982-3478 for diagnostic assistance and information to assist in problem resolution. If contact is not made within 15 minutes, please continue with the repair and make note of the presence of a tonneau cover and type of cover on the repair order.

verify that there are no steel dowel pins pressed into the cylinder head. If dowels are present in the cylinder head please remove carefully without touching/damaging the cylinder head sealing surface.

and PDM with the latest available software. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set: B1F04-15 - Mirror Fold Control-Circuit Short To Battery Or Open. This DTC cannot be cleared without resetting the modules. Customers may experience one or more of the following: Exterior mirrors do not return to the original position after shifting out of reverse gear. Exterior mirrors continue to tilt downwards even after shifting out of reverse gear. Automatic window express-up/down (driver and/or passenger) operation continues after an engine start without customer pushing/pulling the switches.

in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.

None of the seals from the PTU side will need to be replaced whenever the ATX stubshaftis replaced, even though V-seal (68408748A$) is in direct contact with the stubshaft,it will not avoid grease/oil leakage from transmission side. PTU V-seals are intended to act as a dust cover for stubshaft-PTU input shaft spline interface. PTU Input shaft seal (68408749A$) is intended to hold PTU oil and debris ingress; it should be replaced only if the fluid leakage is confirmed to be PTU oil and not ATX trans. fluid.

Please contact the following to return parts back to the Quality Engineering Center (QEC): maria.pineda@fcagroup.com(248) 202-5341.

the engine to the correct specifications. The customer may describe that after an oil change they check their oil fill level and it is showing overfilled on the oil dipstick.

If no response in 15 minutes, proceed with repair. Please wrap back glass frame assembly in replacement part packing material to prevent twisting during shipping and return assembly to FCA Quality Engineering Center for analysis. If any questions, contact Lori Millen at (248) 379-1888.

sources of leaks using dye such as gallery plugs, camshaft cup plug at rear of engine, rear of engine valley for possible MDS solenoid, VVT solenoid, block porosity or transmission leaks. If another source of the leak was identified, proceed with the appropriate repairs. Engineering is looking for assistance in determining root cause and a corrective action on crankshaft rear oil seals and windage tray/gaskets. For concerns related to rear crankshaft seal oil leaks and windage tray gaskets, please send an email to brenton.swank@fcagroup.com. Include the VIN, mileage, and any photos identifying where the leak is coming from using dye, such as: 1. Leak between rear seal and crankshaft (seal rolled during installation) 2. Leak between outer diameter of rear seal and retainer 3. Leak between rear seal retainer and engine block (Please record the 5 retainer bolts residual torque in tightening direction) 4. Leak between rear seal retainer and windage tray/gasket (Please record the oil pan bolts residual torque in tightening direction) If the source of the leak cannot be identified, please contact Brenton Swank at (248) 804-9386 or Brenton.Swank@FCAGroup.com If no response in 15 minutes, proceed with repair.

Warpage, Buzz Squeak Rattle (BSR) Noises. Poor Audio Sound Quality From Door Speaker.

Follow the Infotainment Ordering guide available under the "Parts" section of Dealer Connect: DealerCONNECT> Parts> News& Information> Audio & Electronic Products Exchange Process

Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to connect to a device. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from JR34.3 to JR34.32. NOTE: National launch for this FOTA update is expected to begin February 20, 2023.

latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

IPhone Is Connected

Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device

IPhone Is Connected

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

IPhone Is Connected

latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - 34.31. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

published document)

published document)

latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to:DT with UAX and UCX - Current software 34.2RM will be update to 34.31FRM. All other vehicles and radio combinations - 34.2. The national launch for the FOTA will begin July 21, 2021. Customers may experience one or more of the following: SOS, Automatic SOS (ASOS) , assist calls not showing correct location(DT Vehicles with UAX and UCX Only). GPS inaccuracies(DT Vehicles with UAX or UCX Only). Uconnect radio apps are inoperable(DT Vehicles with UAX or UCX Only). SXM button are greyed out(DT Vehicles with UAX or UCX Only). Intermittently, SXM loading screen is stuck(DT Vehicles with UAX or UCX Only). Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets(DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

IPhone Is Connected

latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 34.2. Customers may experience one or more of the following:Uconnect App inoperative(DT Vehicles Only). Voice Recognition (VR) inoperative(DT Vehicles Only). Radio resets (DT Vehicles Only). Radio locks up, freezes or resets. Bluetooth device is slow to pair, or does not pair. GPS unable to load and find locations. Loss of saved radio presets. Display screen is back with no backlighting. No audio output coming from the radio. Cannot control audio volume. Rear view camera display will not turn off.

latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated to 33.3. Customers may experience one or more of the following:Display screen is back with no backlighting. GPS unable to load and find location. Bluetooth device is slow to pair. Loss of saved radio presets. No audio output coming from the radio. Can not control audio volume. Radio "locks up" or freezes. Rear view camera display will not turn off. This is an ?Information Only? Service Bulletin to inform the dealer how the FOTA update is performed. This document does not contain a LOP for reimbursement.

display, swapping the radio or display will NOT resolve the issue. The issue will be corrected in an upcoming radio software available by end of Q3. The temporary fix is to perform a vehicle sleep cycle. If the dealer has any additional questions, please contact: Chhaviraj Chattha (248) 512-1734 - Chhavi.Chattha@fcagroup.com or Ashikur Rahman (248) 512-6715 - Ashikur.Rahman@external.fcagroup.com

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

Terminal Detached From The Glass.

RFH DTCs

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

1 resulting in an interior water leak (crack is visible to the customer). Water leak from at top of the backlite. This bulletin involves applying urethane to the sliding backlite."

1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.

1 resulting in an interior water leak (crack is visible to the customer). ? Water leak from at top of the backlite. This bulletin involves replacing the backlite.

It could have been pulled out while removal of the hose from the spigot if it was partially stuck to the spigot. It could have been blown into the hose or CAC. If that is the only concern with the CAC Hose Assembly, then replace the seal with a new replacement seal instead of replacing the entire hose assembly.

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Mirror Contacts Door Window Glass In The Folded Position.

Terminal Detached From The Glass.

Re-engaging The Express Up Request

exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Re-engaging The Express Up Request

the latest screw PN Ensure the screws are tightened to 2.8 NM / 24" lbs.

The customer may comment on the following: Water leaks from the cab back, evident on rear seats, carpet, and potentially roof.

Appears Stuck In Down Position

Interior Rear Dome, Vanity And Glove Box Lamps Do Not Illuminate

The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).

The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

industry awareness regarding the recommended usage of Authentic Mopar Glass.

contact Sandeep Tummuri at (248) 425-3419 before replacing the Windshield. If no response in 15 minutes, proceed with repair.

Sandeep Tummuri at (248) 425-3419 and email pictures of the concern to sandeep.tummuri1@facgroup.com. If no response in 15 minutes, proceed with repair.

The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

allow the door lock to be recessed into the grommet on both front doors The customer may comment on the following:The arm, elbow or skin may be contacted during a auto door lock cycle event.

The customer may comment on the following: Water leaks from the cab back, evident on rear seats, carpet, and potentiallyroof.

Appears Stuck In Down Position

Interior Rear Dome, Vanity And Glove Box Lamps Do Not Illuminate

and can be ordered through MOPAR separately as follows: 2019 - 68144068A$ 2020 - 68414414A$, 68144068A$ 2021 - 04672850A$

The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

Redacted Content and email pictures of the concern to FCA Redacted Content. If no response in 15 minutes, proceed with repair.

the latest screw PN Ensure the screws are tightened to 2.8 NM / 24" lbs.

closed, please follow the instructions below prior to replacing the part. The storage bin door located on the center console can get foreign material lodged on the underside of the door (which you cannot see). Please remove the cupholder bin per removal instructions, turn it over, remove the (4) M25 screws holding the shield down and look for/remove any foreign object found.

The customer may describe a water leak from A-pillar grab handle or headliner microphone.

If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no further repair needed.

on when the tailgate is closed, first try adjustingthe tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switchison the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.

replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.

The customer may describe a water leak from A-pillar grab handle or headliner microphone.

If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no further repair needed.

on when the tailgate is closed, first try adjustingthe tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switchison the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.

replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.

The customer may describe a water leak from A-pillar grab handle or headliner microphone.

If Yes, replace cable with slack. b). If No, a new shorter service cable PN 68488335A$ will resolve the issue if slack is greater than 18 mm of sag when compared to a straight edge from both ends of the cable. 2. If the issue improves following the left to right swap no further repair needed.

on when the tailgate is closed, first try adjustingthe tailgate strikers to minimize the force required to close. The striker must be centered up/down in the latch opening. You have to balance tailgate flushness and closing effort by moving the strikers fore or aft. Striker position also affects closing effort. In most cases moving the right side striker rearward or the left side forward fixes the issue and maintains flushness within tolerance. On the standard tailgate, the ajar switchison the right side latch only. Please contact FCA Redacted Content for diagnostic assistance and information to assist in problem resolution. If no response in 15 minutes, proceed with repair.

replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.

The customer may describe a water leak from A-pillar grab handle or headliner microphone.

affected rear wheel opening molding. The customer may describe what appears to be a gap between the rear wheel opening molding and the body of the vehicle.Rear wheel opening moldings may separate at body due to insufficient adhesive bond strength

affected rear wheel opening molding. The customer may describe what appears to be a gap between the rear wheel opening molding and the body of the vehicle.Rear wheel opening moldings may separate at body due to insufficient adhesive bond strengthFig.1.Rear Wheel Opening Molding Separation

If no response in 15 minutes, proceed with repair.

The customer may describe popping or cracking noises heard around the front floor or A-Pillar area, while turning left or right (during a lateral movement).

The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

industry awareness regarding the recommended usage of Authentic Mopar Glass.

contact Sandeep Tummuri at (248) 425-3419 before replacing the Windshield. If no response in 15 minutes, proceed with repair.

Sandeep Tummuri at (248) 425-3419 and email pictures of the concern to sandeep.tummuri1@facgroup.com. If no response in 15 minutes, proceed with repair.

The customer may notice when closing the rear (one or both) windows:One or both may bind when closing. Squeak/squeal noise when closing. Pinched or rolled seal. Wind noise when driving.

and re-installing one or both of the RamBox appliques. Customers may comment on the following: One or both of the RamBox appliques are separating/delaminating from the RamBox doors.

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE

Tire Pressure Sensors Values Are Not Displayed

Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Displayed on Cluster

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On "

Sensor-Internal Electronic Failure, B0095- 49 Right Frontal Acceleration Sensor-Internal Electronic Failure

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTC)s have been set: ? P0AC0 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. ? P1A29 - Cell Supervisory Circuit A Failure. ? P0DE7 - Hybrid/EV Battery Pack Cell Voltage High. ? P0ABA - Voltage Sense A Circuit. ? P0B3D - Hybrid Battery Voltage Sense "A" Circuit Low. ? P0B3E - Hybrid Battery Voltage Sense "A" Circuit High. ? U3017 - Control Module Timer/Clock Performance. ? P0E55 - DC/DC Converter Current Sensor Circuit "A". ? P0DAF - Hybrid/EV Battery Cell Balancing Circuit "A". ? P0AD4 - Hybrid Battery Pack Air Flow System Insufficient Air Flow. This bulletin involves updating the BPCM with the latest available software.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P0420 - Catalyst System Efficiency Below Threshold Bank 1. ? P0430 - Catalyst System Efficiency Below Threshold Bank 2. This bulletin involves reprogramming the PCM with the latest available software.

Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set:? P0420 - Catalyst System Efficiency Below Threshold Bank 1. ? P0430 - Catalyst System Efficiency Below Threshold Bank 2. This bulletin involves reprogramming the PCM with the latest available software.

Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatthe following Diagnostic Trouble Code (DTC) has been set: U0645 - Lost Communication With Active Air Dam Module. The customer may also comment on the following: The Active Air Dam is inoperable.

Tire Pressure Sensors Values Are Not Displayed

Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative

Possible DTC B11FE-11 or B11FE-15 Variable Compressor Control Circuits.

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

Tire Pressure Sensors Values Are Not Displayed

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatthe following Diagnostic Trouble Code (DTC) has been set: U0645 - Lost Communication With Active Air Dam Module. The customer may also comment on the following: The Active Air Dam is inoperable.

damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

Possible DTC B11FE-11 or B11FE-15 Variable Compressor Control Circuits.

Possible DTC B11FE-11 or B11FE-15 Variable Compressor Control Circuits.

Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

P0688 - Auto Shutdown Relay Sense Circuit Low Found In The PCM

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find thatthe following Diagnostic Trouble Code (DTC) has been set: U0645 - Lost Communication With Active Air Dam Module. The customer may also comment on the following: The Active Air Dam is inoperable.

Tire Pressure Sensors Values Are Not Displayed

Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set

Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative

Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

Please email FCA Redacted Content with your contact information and provide a vehicle scan report from WiTECH showing the DTC in Active, Pending, or Stored status. If no response in 15 minutes, proceed with repair.

replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID to Bing Guo and Rafay Adil via email bingruo.guo@fcagroup.com (248) 500-7355 rafay.adil@fcagroup.com (248) 736-7059 Please call for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.

Customers may experience the following: Vibration felt or noise heard when turning right at low speeds.

Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

Voltage Circuit Voltage Above Threshold

Voltage Circuit Voltage Above Threshold

replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

Improper handling of damaged lithium ion batteries can cause property damage, serious injury or even death. Exemptions will not be made for any dealer who fails to follow the appropriate handling process.To read the DCMail communication, go to DealerCONNECT > DCMail (ID: 81758) For details on recyclers, please visit the Mopar Dealer Site Lithium Ion Battery Handling page: https://www.dealers-mopar.com/moparone/retail/programs/battery-program/lithium-ion.jsp

Customers may experience the following:Vibration felt or noise heard when turning right at low speeds.

Customers may experience the following: Vibration felt or noise heard when turning right at low speeds.

Voltage Above Threshold, No Crank, No Start, Stop Start Inoperative

After update, system requires three sleep cycles to function properly. Please verify camera LVDS- Low-Voltage Differential Signaling cable connection at camera and radio head unit. Also verify harness connection between high mounted stop lamp and body harness for bent pins or loose connection at XY310A, XY485A inlines. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID toFCA Redacted Content or call FCA Redacted Content for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.

Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5 inch screen). Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

Voltage Circuit Voltage Above Threshold

Voltage Circuit Voltage Above Threshold

Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

P0688 - Auto Shutdown Relay Sense Circuit Low Found In The PCM

Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find thefollowing DTCs have been set:If these codes re-occur after the software update then follow published service information.P0A82-00 - Hybrid/EV Cooling Fan 1 Performance/Stuck Off. P0A97-00 - Hybrid/EV Cooling Fan 2 Performance/Stuck Off. P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance(2019MY Only). P1AEC - MCPA HV Battery Voltage Sensor Circuit Performance(2019 MY Only). If DTCs, P0AA1-00 - Hybrid Battery Positive Contactor Circuit Stuck Closedand P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance is set together, follow the published service diagnostic informationfor P0AA1-00 before proceeding further with this bulletin(2019 MY Only).If DTC, P0AC0-00 is set without P0AA1-00, proceed with the bulletin(2019 MY Only).

equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

the BCM and possibly a radio reset, to enable the auto-on comfort settings. Customers may comment on one or more of the following:If below 4 C (40 F), the heated seats or heated steering wheel turn on by themselves. If above 26 C (80 F), the vented seats turn on by themselves. Cannot turn off the auto-on comfort feature. With the symptom/condition listed above, there?s no setting in the radio to turn the auto-on comfort feature off.

Module Codes Present

DTC C1252-92 VACUUM PUMP CONTROL CIRCUIT And Or P258B ELECTRONIC VACUUM PUMP PERFORMANCE

After update, system requires three sleep cycles to function properly. Please verify camera LVDS cable connection at camera and radio head unit. Also verify harness connection between chassis, body, and IP harness for bent pins or loose connection at XY400A, XY306A, XY552A. Please create and send a copy of the vehicle scan report and specify radio SW version and radio head unit ID to Bing Guo and Rafay Adil via email bingruo.guo@fcagroup.com (248) 500-7355 rafay.adil@fcagroup.com (248) 736-7059 Please call for any additional questions or assistance needed. If no response in 15 minutes, proceed with repair. Please be sure to attach a copy of the Vehicle Scan Report on the repair order.

The customer may describe one or more of the following inside the cabin: A drone noise. A booming sound. A humming noise. A muffled sound. A pulsing noise.

Customers may experience one or more of the following: Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement. SXM sound and behavior improvements.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find the following DTCs have been set: If DTCs, P0AA1-00 - Hybrid Battery Positive Contactor Circuit Stuck Closed and P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance is set together, follow the published service diagnostic information for P0AA1-00 before proceeding further with this bulletin. If DTC, P0AC0-00 is set without P0AA1-00, proceed with the bulletin. P0AC0-00 - Hybrid Battery Pack Current Sensor 1 Circuit Performance. P1AEC - MCPA HV Battery Voltage Sensor Circuit Performance.

Customers may experience one or more of the following:Green horizontal lines on back up display, in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Ghost Touch, features, modes and App?s changing without drivers input. Speaker pop noise when using Bluetooth device. When vehicle is first start the radio will reset and the time display shows 12:00. Audio distortion and volume fluctuation. Blank rear camera image in reverse (If this is the customer concern use camera LOP 18-60-02-W2, on DT and JL vehicles only). Audio distortion (KL vehicles). Audio cutting in and out during memory recall. Ring tone too loud. AM/FM volume fluctuates. While in CarPlay or Android Auto Google maps showing wrong location. Phone disconnected after first call. Black screen or White screen with vertical lines. Personal Identification Number (PIN) clears and volume locked while KeySense is used. Audio static while in SXM/SAT modes. Echo heard during Bluetooth phone calls. The radio is locked up. The radio remains on after ignition has been turned off. The radio resets. The radio screen turns black. Intermittently requires an anti-theft code to be entered. Software update also includes software enhancement.SXM sound and behavior improvements.

contact, Sam Tkac at (248) 821-7819 or Bing Guo at (248) 500-7355 If no response in 15 minutes, proceed with repair. 1. Take a camera image picture on the radio screen and compare to the image of other cameras in the vehicle 2. Verify that the camera is clean, with no scratch or damage on the lens, no moisture or foreign material inside the camera 3. Disconnect and reconnect the camera 4. Swap the blurry camera with a known good camera, (or install the camera in a different position) 5. Verify / update radio software and perform a WiTech ECU reset

drive unit This bulletin involves replacing the right front output shaft."

Adding Remote Start

This bulletin involves replacing the front driveshaft."

his bulletin involves replacing the front driveshaft"

Adding Remote Start

Programmed

this is normal and not a defect.

Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly

If no response in 15 minutes, proceed with repair.

semi and full synthetic oils.

It is not necessary to replace the full tonneau cover.

If no response in 15 minutes, proceed with repair.

Customers may comment on the following: One or more of the tri-fold tonneau cover retention straps have torn off the frame assembly

Detected Message

It is not necessary to replace the full tonneau cover.

awareness regarding the use of aftermarket parts.

structural repair parts usage.

Detected Message

It is not necessary to replace the full tonneau cover.

It is not necessary to replace the full tonneau cover.

If no response in 15 minutes, proceed with repair.

If no response in 15 minutes, proceed with repair.

If no response in 15 minutes, proceed with repair.

23-025-19 Seat cover replacement is not required

23-025-19 Seat cover replacement is not required

23-025-19 Seat cover replacement is not required

awareness regarding the use of aftermarket parts.

TPM Lamp On.

This bulletin involves replacing the inverter switch.

due to inconsistent operator installation effort, leading to latent BSR issue that manifests under customer usage conditions. Solution: remove and reinstall light guide to be fully seated in the bracket retainer.

Please follow the next steps to corroborate if the Headlamp Switch is malfunctioning: 1.- Please disconnect and reconnect the headlamp Switch. And verify if the issue is corrected. 2.- Review the internal resistance of the switch: a.- For the Right Dimmer (IP) between Pins 6 & 3. The value should be around 5.74 KOhms, when in the lowest position to 311 ohms in the top position (Parade Detent). b.- For the left Dimmer (Ambient Light) between pins 8 & 3. The value should be around 14.52 KOhms, when in the lowest position to 182 ohms in the top position. If a problem is found in the resistor values. Please replace the Switch.

TPM Lamp On.

Pickup (DT)

Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.

Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.

clearing.

Tire Pressure Warning Lamp On

One Or More Heated Seat DTC?s

industry awareness regarding the use of recycled or salvage parts.

contact FCA Redacted Content by phone at FCA Redacted Content. If no response within 15 minutes. Please take pictures and highlight the area concern; email pictures to FCA Redacted Content.

Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.

Tire Pressure Warning Lamp On

One Or More Heated Seat DTC?s

contact FCA Redacted Content by phone at FCA Redacted Content. If no response within 15 minutes. Please take pictures and highlight the area concern; email pictures to FCA Redacted Content.

Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

Start Feature Inoperative Intermittently

Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

A U11E9, or B16FB-15 may be set

A U11E9, or B16FB-15 may be set

A U11E9, or B16FB-15 may be set

replacing the rear wheel flare and or the anti-chip tape for a warrantable concern, please take pictures and highlight the area of concern prior to removal of the anti-chip tape or flare and email pictures to FCA Redacted Content as part of repair. If no response in 15 minutes, proceed with repair.

intended for DS only, and not to be used on DJ or DT. These parts were removed from DJ and DT, since the bed extender obstructs tail lamp visibility requirements at some angles. Installing these parts onto the 2019 or later DJ and DT trucks will violate lighting obstruction requirements.

Intermittent Or Implausible Wheel Speed Sensor Signal Diagnostic Trouble Codes (DTCs)

the vehicle must exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): B128E-25 - PTS Sensor 1-Signal Shape/Waveform Failure. B128F-25 - PTS Sensor 2-Signal Shape/Waveform Failure. B1290-25 - PTS Sensor 3-Signal Shape/Waveform Failure. B1291-25 - PTS Sensor 4-Signal Shape/Waveform Failure. B1292-25 - PTS Sensor 5-Signal Shape/Waveform Failure. B1293-25 - PTS Sensor 6-Signal Shape/Waveform Failure. B1295-25 - PTS Sensor 8-Signal Shape/Waveform Failure. B1296-25 - PTS Sensor 9-Signal Shape/Waveform Failure. B1297-25 - PTS Sensor 10-Signal Shape/Waveform Failure. B1298-25 - PTS Sensor 11-Signal Shape/Waveform Failure. B1299-25 - PTS Sensor 12-Signal Shape/Waveform Failure. **Customers must also experience one or more of the following:** **Park Assist is inoperative.** False braking alerts while backing up when theres nothing behind the vehicle. When backing up, the park assist feature will apply the brakes when no object is behind the vehicle. This bulletin involves updating the PAM module with the latest available software.

following: ? Water on the headliner. ? Water at the back of the cab. ? A leak from the third brake/cargo light/CHMSL. This bulletin involves replacing the CHMSL assembly.

tie over the convolute to secure it with the sensor pigtail wire to prevent movement. This will protect the wire from the brake splash shield.

The customer may comment on the following:A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on the first brake stop in forward or reverse, after vehicle has been sitting for lengthy periods of time (cold brakes).

brake booster both components need to be serviced together.

EPB Circuits Swapped

The customer may comment on the following:A high pitch ?squeal? originating from the rear brakes,often occurring in cold, humid weather and when driving in reverse, after the vehicle has been sitting for at least a few hours. Veryoften, the noise can be heard in the morning, when backing out of a driveway.

The customer may experience on one or more of the following:Water on the headliner. Water at the back of the cab. A leak from the third brake light/CHMSL.

EPB Circuits Swapped

The customer may comment on the following: A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on the first brake stop in forward or reverse, after vehicle has been sitting for lengthy periods of time (cold brakes).

brake booster both components need to be serviced together.

The customer may comment on the following:A low frequency moan or howl noise from the rear brakes, primarily in cold/humid conditions, typically on the first brake stop in forward or reverse, after vehicle has been sitting for lengthy periods of time (cold brakes).

brake booster both components need to be serviced together.

Customers may experience an Electronic Vehicle Information Center (EVIC) message. These DTCs may be setting erroneously and this software enhancement will remove these DTCs. Upon further investigation the technician may find that one or more of the following DTCs have beenset:The following DTCs apply to 2019 model year vehicles only.B128E-25 - PTS Sensor 1-Signal Shape/Waveform Failure. B128F-25 - PTS Sensor 2-Signal Shape/Waveform Failure. B1290-25 - PTS Sensor 3-Signal Shape/Waveform Failure. B1291-25 - PTS Sensor 4-Signal Shape/Waveform Failure. B1292-25 - PTS Sensor 5-Signal Shape/Waveform Failure. B1293-25 - PTS Sensor 6-Signal Shape/Waveform Failure. B1295-25 - PTS Sensor 8-Signal Shape/Waveform Failure. B1296-25 - PTS Sensor 9-Signal Shape/Waveform Failure. B1297-25 - PTS Sensor 10-Signal Shape/Waveform Failure. B1298-25 - PTS Sensor 11-Signal Shape/Waveform Failure. B1299-25 - PTS Sensor 12-Signal Shape/Waveform Failure. Customers may experience the following:False detection by the front sensors due to locking onto random moving objects or while coming to a stop when braking hard. When backing up, the park assist feature will apply the brakes when noobject is behind the vehicle.

The customer may comment on the following:A high pitch ?squeal? originating from the rear brakes,often occurring in cold, humid weather and when driving in reverse, after the vehicle has been sitting for at least a few hours. Veryoften, the noise can be heard in the morning, when backing out of a driveway.

Fuel nozzle shuts off prematurely before the fuel tank is full. This bulletin involves replacing the fuel tank.

Fuel nozzle shuts off prematurely before the fuel tank is full. This bulletin involves replacing the fuel tank."

Fuel nozzle shuts off prematurely before the fuel tank is full. Fuel spits or spills out while filling the fuel tank. This bulletin involves replacing the fuel tank."

If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "

Customers may experience one or more of the following:Hard, difficult, or unable to fill the fuel tank. Fuel nozzle shuts off prematurely before the fuel tank is full. Fuel spits or spills out while filling the fuel tank.

Customers may comment on the following:Dust infiltration inside the cabin and on cabin surfaces, even with the windows up.

To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available.

To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available. On some 2021 vehicles, they will be sold with only one FOBIK, and will have sales code ?GXZ?. For these vehicles a CSN (Customer Satisfaction Notification) will be released to replace the FOBIK once supply is available. A unique part number will be used for this campaign. For these vehicles, only order a replacement FOBIK in a vehicle down situation. Due to the global shortage, once service inventory of this part is depleted, there may not be any additional parts available for service for an extended period of time. This may cause customer dissatisfaction and extended vehicle down time. We appreciate everyone?s consideration and cooperation to only order this part in a vehicle down situation.

an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.

To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available.

To maintain production and service requirements, FOBIKs affected by the shortage will be available on an ?as required basis?. This FOBIK should only be ordered in the event the vehicle is inoperable, and there are no other FOBIKs available. It is requested the customer uses their spare FOBIK until supply is once again available. On some 2021 vehicles, they will be sold with only one FOBIK, and will have sales code ?GXZ?. For these vehicles a CSN (Customer Satisfaction Notification) will be released to replace the FOBIK once supply is available. A unique part number will be used for this campaign. For these vehicles, only order a replacement FOBIK in a vehicle down situation. Due to the global shortage, once service inventory of this part is depleted, there may not be any additional parts available for service for an extended period of time. This may cause customer dissatisfaction and extended vehicle down time. We appreciate everyone?s consideration and cooperation to only order this part in a vehicle down situation.

an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.

was equipped with from the factory. Please do not attempt to upfit vehicles at the dealer with increased capacity tanks, they are not compatible.

refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

to be serviced together when servicing the HVAC housing. Customers may experience the following:Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.

refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

system

For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis. Please when you detected an issue related with the R134a or 1234YF as a possible leaks, AC blows warm or not cold, prior to replacement or reload refrigerant, contact Juan Carlos Mendez at +52 1 55 1339-0508 (Mexico phone number) or by email: Juan Mendez at juan.mendez1@fcagroup.com Elsy Valencia at elsy.valencia@fcagroup.com Manuel Cruz at manuel.cruz@external.fcagroup.com, to receive more information. In case of suspected loss of refrigerant, A/C system should be thoroughly inspected for evidence of leaks using black light. The system contains fluorescent die which should assist in determining a leak location and mark it. If there is an indication of any leak on the ports/caps, do not remove the ports, consider replacing the complete AC line and return it to FCA for analysis. If there is an indication of any leak on the seal washer, do not remove the washer, consider replacing the complete AC line and return it to FCA for analysis. If no response in 15 minutes, proceed with repair.

be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.

be serviced together when servicing the HVAC housing. Customers may experience the following: Poor Air conditioning system performance (Slow or excess time to cool down). HVAC is slow to cool, left center instrument panel outlet is warmer than right side instrument panel outlets.

Settings

refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

For AC Refrigerant Low pressure, AC blows warm, Not Cold, not cold enough, there is an investigation for a low charge on the HVAC diagnosis. Please when you detected an issue related with the R134a or 1234YF as a possible leaks, AC blows warm or not cold, prior to replacement or reload refrigerant, contact Juan Carlos Mendez at +52 1 55 1339-0508 (Mexico phone number) or by email: Juan Mendez at juan.mendez1@fcagroup.com Elsy Valencia at elsy.valencia@fcagroup.com Manuel Cruz at manuel.cruz@external.fcagroup.com, to receive more information. In case of suspected loss of refrigerant, A/C system should be thoroughly inspected for evidence of leaks using black light. The system contains fluorescent die which should assist in determining a leak location and mark it. If there is an indication of any leak on the ports/caps, do not remove the ports, consider replacing the complete AC line and return it to FCA for analysis. If there is an indication of any leak on the seal washer, do not remove the washer, consider replacing the complete AC line and return it to FCA for analysis. If no response in 15 minutes, proceed with repair.

the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.

Order a "Z" part number for all Exchange Orders: Warranty, Mopar, Customer pay and Service contract. Order"68" part number for New unsold units only

Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

Library for specifications so a suitable alternative can be used

Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.

being delivered with only one key FOBIK due to a temporary semi conductor shortage. The customer may notice that they only have one key FOBIK when the vehicle was delivered or need an additional key FOBIK due to a lost or damaged keyFOBIK.Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.

Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.

being delivered with only one key FOBIK due to a temporary semi conductor shortage. The customer may notice that they only have one key FOBIK when the vehicle was delivered or need an additional key FOBIK due to a lost or damaged keyFOBIK.Key FOBIKs to service customer vehicles are limited to customer vehicles which are inoperable and a spare FOBIK is not available.

(JL) and 2019-2021 RAM (DT)

This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.

manufacturer Fold-a-Cover at 1-800-322-0522.

manufacturer Fold-a-Cover at 1-800-322-0522.

manufacturer Fold-a-Cover at 1-800-322-0522.

cutting them off prior to installation. This backet is on the front crossmember.

Announces the addition of the Rear AxleAssembly replacementfor 2019 - 2024 RAM 3500 Cab Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT)vehicles to the Powertrain Pre-Authorization program to ensure proper repair of Rear AxleAssembly failures and to assist in quality improvements. REV.A

Chassis (DD), RAM 4500/ 5500 Cab Chassis (DP), RAM 3500 Pickup (D2), RAM 2500 Pickup (DJ), RAM 1500 Pickup (DS) and RAM 1500 Pickup (DT) vehicles to the Powertrain Pre-Authorization program for all dealers (Base, Plus & Premium) to ensure proper repair of Rear Axle Assembly failures and to assist in quality improvements. REV.A

B)

(JL) and 2019 - 2021 RAM (DT) (Rev. A)

(JL) and 2019 - 2021 RAM (DT) (Rev. A)

(JL) and 2019 - 2021 RAM (DT) (Rev. A)

(JL) and 2019 - 2021 RAM (DT) (Rev. A)

Mopar Components - Warranty Coverage (Rev. A)

"

from the front end of the vehicle when driving over bumps, performing turns or during normal operation. This bulletin involves road testing and possibly tightening the stabilizer link attachment to lower control arm nut. "

WHY: The joint is coming loose due to loss of clamp load when there is embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.

WHY: The joint is coming loose due to loss of clamp load when there is severe embedment on FLCA mating surface to the stabar link ball stud. We are currently updating the stabar link design and new design will be implemented in March 2025. HOW: If this Front stabar link to FLCA joint torque is under the residual torque of 70Nm, please retorque the joint to this spec of 110 (Min 70-Max 138). Otherwise proceed with regular diagnosis.

Obstructed

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

control arm and perform a front-end alignment.

Obstructed

Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

rear shocks can be over-compressed prior to being installed; leading to damage of the shaft seal. Please go to STAR parts and download the latest I-sheet K6862538AC for further details. Lift Kit 77072424AC or later will have the updated I-sheet. NOTE- shocks with this type of damage are not considered warranty.

available, and transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, visible ""glitter"" or debris in the pan and fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

transmission replacement is NOT required. Please reference TSB 21-009-25 Rev. A, for details on D-clutch replacement. Please also note, fluid color/condition/odor is NOT an indicator of transmission health and should not be used as the reason for unit replacement. Complete unit replacements instead of repairs for these DTCs may be subject to chargeback."

? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation. P1DF3-00 - ECU Not Initialized. P07E4-00 - Unable To Engage Park. P0735-00 - Gear 5 Shift Incorrect Ratio. The customer may also notice the following condition: Drivetrain "clunks" or harsh/rough upshifts, specifically going into 2nd, 3rd or 4th gears. The following enhancements are also included in this software update:Improvement to the 5-3-2 downshift to preventDTC P0735-00. Shifter auto-position correction with ignition in the ?Run/Acc? positions during an AutoPark event.

reverse but do not return to the pre-set position after shifting out of reverse gear or continue to tilt downwards even after shifting out of reverse gear". Do not replace the mirror as it will not correct the issue. A software update has been released. Please review TSB 08-116-21 for the repair procedure which would involve reprogramming the DDM and PDM with the latest available software.

The steering gear mounting washers between the gear and frame were eliminated, and threads internal to the EPS mounts were repositioned which may cause the old bolt (or new bolts manufactured prior to 7/31/2021) to bottom out prior to achieving torque which can cause an NVH issue. For a new EPS gear (with mounting washers eliminated) please use 06510880AA bolts manufactured after 7/31/21). New bolts have a shorter shoulder length (approx 130mm) than bolts made prior to 7/31/21 (approx 140mm).

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation. P1DF3-00 - ECU Not Initialized. P07E4-00 - Unable To Engage Park. P0735-00 - Gear 5 Shift Incorrect Ratio. The customer may also notice the following condition: Drivetrain "clunks" or harsh/rough upshifts, specifically going into 2nd, 3rd or 4th gears. The following enhancements are also included in this software update:Improvement to the 5-3-2 downshift to preventDTC P0735-00. Shifter auto-position correction with ignition in the ?Run/Acc? positions during an AutoPark event.

have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following DTCs have been set:P1DDE-00 - Ignition Run-Start Input 1-2 Correlation. P1DF3-00 - ECU Not Initialized. P07E4-00 - Unable To Engage Park. P0735-00 - Gear 5 Shift Incorrect Ratio. The following enhancement is included in this software update:Improvement to the 5-3-2 downshift to prevent DTC P0735-00. Shifter auto-position correction with ignition in RUN/ACC positions during an AutoPark event.

displayed on the Cluster with DTC U0137 stored or active, please review the communication path between the ITBM and PTS (Parktronics ? Park Assist System). Follow U0137 and Communication Diagnostic Procedure to rule out potential improper connector installation, damage harness / connector, water intrusion, or TPO issues. If the DTC U0137 is stored, please do 5 igniton cycles from bus sleep mode and verify if the DTC becomes active. If the DCT U0137 is active, please create and email a copy of the Scan Report to: FCA Redacted Content We will review the scan report and let you know next step as soon as we can. Please contact FCA Redacted Content for any questions. If no response in 15 minutes, proceed with repair.

Tie Rod And Or Electric Power Steering (EPS) Units.

39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. USB hub inoperable. Heated steering wheel inoperable. SXM favorite song not displaying/playing. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperable. Travel-link fuel price incorrect. Navigation displays incorrect location. Backup camera grid lines missing. Unable to adjust volume.

39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. USB hub inoperable. Heated steering wheel inoperable. SXM favorite song not displaying/playing. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperable. Travel-link fuel price incorrect. Navigation displays incorrect location. Backup camera grid lines missing. Unable to adjust volume.

39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel changes by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. ?Device Not Supported? message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD) Truck USB HUB improvements. HD Truck heated steering wheel improvements.

39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel change by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD)Truck USB HUB improvements. HD Truck heated steering wheel improvements.

Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.

Wheel Temperature Received