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2018 Ram 1500 TSBs

489 Technical Service Bulletins across 17 categories

Engine

97 bulletins
11029770

Service transmission/check engine warning indicator for the 850RE, 8HP50, 8HP70, 8HP75, 8HP75-PHEV transmissions that...

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have fault codes P07E4, P1DB2, P0716, P1B14, P0733, P1D90, P1DB7, P1B13.

11025028

Engine Oil Leak

11014973

CEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00 ESC Sensors.

11014895

RADIATOR - ENGINE COOLING

11002753

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

11002316

MOTOR - WINDSHIELD WIPER & WIPERUNIT - WINDSHIELD WIPER

11001459

Suspected Engine Coolant Leak

11000608

Valve - EGR

10248951

Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination.

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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 C (-20 F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.

10248850

COOLER Engine Oil Please be aware that the oil cooler seal is serviceable as a standalone part and should be considered...

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for replacement as a remedy for fluid leak.

10247965

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

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Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10247906

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10247905

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10243192

Suspected engine coolant leak.

10243131

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

10239957

Water Quality When Mixed With Engine Coolant

10234438

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B...

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Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

10234379

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10234378

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).

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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10231777

UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure.

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Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** Wireless connectivity pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXMT icon inoperative. SXMT favorite song not displaying/playing. High pitch squeal, pop or hum noise from speakers. Anti-theft code request message. Lines appear across screen. Radio will not switch modes between AM, FM, SAT or Media. Performance control home screen shows ?Norm? mode for engine/transmission even when the vehicle is in ?Drag? mode (LA, LD, LX only). Can not change the time on the clock (LA, LD and LX only). USB hub inoperable (D-Trucks only). Backup camera gridlines missing (D-Trucks only). Device not supported message (D-Trucks only). Remote app inoperative (D-Trucks only). Unable to adjust volume (D-Trucks only). Heated steering wheel inoperable (D-Trucks only). In addition, the following enhancement are included in this update: CarplayT connectivity improvements. Improvement to wireless connectivity phone pairing. Improved sound quality when using a wireless connectivity phone. **This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.**

10230180

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10230029

Customer Complaint May Include Engine Oil Leak Or Consumption

10229751

Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes...

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(DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.

10229077

Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.

10229032

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10228983

ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.

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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

10224028

(Rev. A) Malfunction Indicator Light (MIL) Illuminated.

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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

10223967

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

10223583

Improperly Installed Exhaust Gas Recirculation (EGR) Valve This bulletin involves removing and inspecting the vacuum...

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tube, EGR tube gaskets, tube flange mounting bolts and possibly replacing the EGR tube gaskets and torquing the flange bolts. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P245B - EGR-Cooler-Bypass-Control-Circuit-Performance. The customer may also notice one or more of the following:An exhaust smell in the cabin. A whistle noise coming from the engine compartment.

10223562

Fast Feedback Program - 6.7L Cummins Engine - 2019 & 2020 HD Ram & 6.7L Cummins Diesel Engine Control Module (ECM) - 2018 Ram- All Models (Rev.

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E)

10223417

Customer Complaint May Include Engine Oil Leak Or Consumption

10223257

Customer Complaint May Include Engine Oil Leak Or Consumption

10223115

Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.

10223070

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10223022

ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.

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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

10222949

Customer concern includes Mil-On/Check Engine Lamp-On.

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There also may or may not be driveability-related concerns that accompany the Mil-On condition. Upon further investigation, there may be a fault code for P062A-FUEL PUMP CONTROL PERFORMANCE.

10221888

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P0133-00 - O2 Sensor 1/1 Slow Response. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P050E-00 - Cold Start Engine Exhaust Temperature Too Low. U0402-00 - Implausible Data Received From TCM. P0299-00 - Turbocharger Underboost Condition. P0402-00 - EGR Flow Excessive Detected. P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control. P208B-00 - Reductant Pump 1 Control Performance. P20C6-00 - Reductant Heater 4 Control Circuit Performance. P245B-00 - EGR Cooler Bypass Control Circuit Performance. Other software enhancement.Ability to enable the ?Fuel System Cleaning? routine in wiTECH.

10221594

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...

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installed in the vehicle.

10221277

Customer Complaint May Include Engine Oil Leak Or Consumption

10221097

Transmission Kit with Torque Converter 1.

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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.

10220733

Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.

10220688

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10220639

ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.

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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

10219976

3.0L Ecodiesel Engine Oil Information

10218582

3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X94 Warranty Extension This bulletin involves replacing the crankshaft tone wheel.

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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0335-00 - Crankshaft Position Sensor Circuit. P0336-00 - Crankshaft Position Sensor Performance. Customers may also comment on one or more of the following: The vehicle will not accelerate quickly over 80 kph (50 mph) (vehicle is in limp mode). Vehicle periodically stalls.This symptom/condition is caused from missing magnetic material on the crankshaft tone wheel

10218530

Warranty Bulletin D-21-10 (X94) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 RAM 1500 Pickup (DS)

10218515

3.0L Ecodiesel Engine Oil Information

10215881

Customer may complain of a MIL lamp on.

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Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

10215879

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10212473

Customer Complaint May Include Engine Oil Leak Or Consumption

10212336

Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.

10212291

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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When performing diagnosis, an internal engine concern may be suspected.

10212242

ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.

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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.

10204358

Engine Oil Filter Interchangeability

10198351

Customer Complaint May Include Engine Oil Leak Or Consumption

10190667

Customer complaint may include engine oil leak/consumption.

10190589

ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...

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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.

10187060

Customer may complain of a MIL lamp on.

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Upon further investigation there could be a fault code in the PCM for P1524 ? Oil Pressure Out of Range ? Camshaft Advance/Retard Disabled.

10187058

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.

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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.

10184705

(Rev. A) Malfunction Indicator Light (MIL) Illuminated.

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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

10184405

(Rev. A) Malfunction Indicator Light (MIL) Illuminated.

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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.

10183078

Flash: Drivetrain Control Module (DTCM) Update This bulletin involves reprogramming the DTCM with the latest available software.

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The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set::If the customer has any concerns with the transfer case or if the tech performs any repairs on the transfer case, the software must be updated.C140E - Transfer Case Motor Blocked. If DTC C140E is present, follow normal diagnostic procedures before updating the DTCM.In addition the customer may describe the following:The ?Service 4WD? message/fault is displayed in the Instrument Panel Cluster (IPC). Transfer case shift fork tabs broken during range shift. Noisy (clunking/ratcheting) transfer case range shifts. Failure to complete transfer case range shifts. The following software enhancement is available:This update will help reduce premature transfer case failure.

10181622

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find oneor more of the following Diagnostic Trouble Codes (DTCs):P0133-00 - O2 Sensor 1/1 Slow Response. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P050E-00 - Cold Start Engine Exhaust Temperature Too Low. U0402-00 - Implausible Data Received From TCM. P0299-00 - Turbocharger Underboost Condition. P0402-00 - EGR Flow Excessive Detected. P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control. P208B-00 - Reductant Pump 1 Control Performance. P20C6-00 - Reductant Heater 4 Control Circuit Performance. P245B-00 - EGR Cooler Bypass Control Circuit Performance. In addition, customers may experience the following concern:Some vehicles may have experienced a slight engine hesitation or lag inacceleration from engine startup until the engine and exhaust warmed up. This update is intended to reduce the hesitation or lag in accelerationfrom engine startup. Other software enhancement.Ability to enable the ?Fuel System Cleaning? routine in wiTECH.

10180278

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the PCM with the latest available software.

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Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs):P0133-00 - O2 Sensor 1/1 Slow Response. P20EE-00 - SCR NOX Catalyst Efficiency Below Threshold Bank 1. P050E-00 - Cold Start Engine Exhaust Temperature Too Low. U0402-00 - Implausible Data Received From TCM. P0299-00 - Turbocharger Underboost Condition. P0402-00 - EGR Flow Excessive Detected. P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Control. P208B-00 - Reductant Pump 1 Control Performance. P20C6-00 - Reductant Heater 4 Control Circuit Performance. P245B-00 - EGR Cooler Bypass Control Circuit Performance. Other software enhancement.Ability to enable the ?Fuel System Cleaning? routine in wiTECH.

10177528

Improperly Installed Exhaust Gas Recirculation (EGR) Valve This bulletin involves removing and inspecting the vacuum...

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tube, EGR tube gaskets, tube flange mounting bolts and possibly replacing the EGR tube gaskets and torquing the flange bolts. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Code (DTC) has been set:P245B - EGR-Cooler-Bypass-Control-Circuit-Performance. The customer may also notice one or more of the following:An exhaust smell in the cabin. A whistle noise coming from the engine compartment.

10176531

Oil Leak From The Front Timing Gear Housing Gasket.

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(Note: ETL, ETK, ETM, ETN Diesel Engines)

10175698

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace Or Flash Update Performed, DTC P057B Brake Pedal Position...

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Sensor Circuit Performance

10175677

Valve Body Pressure Testing Plug Inspection

10175582

3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines...

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the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

10175169

3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines...

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the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

10174249

3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines...

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the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.

10170314

Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.

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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.

10168448

GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences...

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in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.

10168379

SEAT BELT, Front (RT / LT) Prior to replacing this part take pictures of the conector area at the harness and send to carmen.gonzalez@fcagroup.com.

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Please contact the following to return parts back to the Quality Engineering Center (QEC): maria.pineda@fcagroup.com(248) 202-5341.

10166552

GLASS, Backlite, Sliding, Assembly Before replacing this part, please call Lori Millen at (248) 379-1888.

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If no response in 15 minutes, proceed with repair. Please wrap back glass frame assembly in replacement part packing material to prevent twisting during shipping and return assembly to FCA Quality Engineering Center for analysis. If any questions, contact Lori Millen at (248) 379-1888.

10162498

Head-Cylinder

10162497

Head-Cylinder

10162495

Engine Oil- OW20

10162493

Engine Oil- OW20

10162477

ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks.

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Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.

10151696

Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having...

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stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10149034

Inspection and Return: Motor - Window Regulator,Frt.

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&Rear Door

10149021

2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s...

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Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.

10149019

HVAC Blower and Wheel HVAC blower motor is inoperative.

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Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.

10149018

HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently).

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Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288

10149014

Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp.

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Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.

10149013

Compressor HVAC compressor is inoperative.

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Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.

10149012

Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is...

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intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.

10149011

Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review...

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information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com

10149010

Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130.

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Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.

10149005

Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015.

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If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.

10149004

Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390...

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or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com

10140206

P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have...

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stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

10140094

Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

10140006

04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership.

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Suspect stock of part number: 04627694AAmust be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before17 April, 2017.

10137045

Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please...

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contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.

10137044

Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster...

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or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.

Electrical

70 bulletins
11028904

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11015810

"CANISTER Vapor -If an issue is detected with the Evaporative System Integrity Module (ESIM) Detector and not the Vapor...

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Canister, only replace the ESIM Detector. -Before replacing the Vapor Canister due to Hard to Fill condition, replicate the condition at the Gas Station. If the condition is replicated, then check: 1) for kinked or pinched Clean Air Hose between the ESIM and the EVAP Air Filter; 2) for plugged EVAP Air Filter; 3) for kinked or pinched Vapor Hose between the Fuel Tank and the Vapor Canister. If the EVAP Filter is restricted, the replace the Filter. -Check if the Vapor Canister is flooded with fuel or the Recirculation Line has fuel. If fuel is found in the Vapor Canister or the Recirculation Line, then drop the Fuel Tank, remove the FDM Lock Ring to check if the internal Vapor Line is properly connected to the FDM Port. If the Vapor Line is not connected, then drain the fuel from the internal Vapor Line and properly connect to the FDM. Replace the Vapor Canister and the ESIM."

11013171

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

11012777

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10251783

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10248509

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10247967

Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10247953

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

10244348

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...

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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.

10236873

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15...

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Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

10236871

Ambient Temperature Sensor Servicing.

10234440

Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10234420

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...

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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

10230183

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10229512

Ambient Temperature Sensor Servicing.

10229059

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10229041

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10227721

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

10225992

Ambient Temperature Sensor Servicing.

10225951

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically...

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damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10225369

Ambient Temperature Sensor Servicing.

10225232

Ambient Temperature Sensor Servicing.

10224024

(Rev. B) Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10223855

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.

10223525

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set

10223097

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10223079

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10222885

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10221597

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

10221380

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10221228

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.

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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content

10221153

Battery Tester Warranty Code Procedures, Midtronics Charger Update Process

10221152

Battery Tester Warranty Code Procedures, Medtronic Update Process

10220715

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10220697

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10220588

Emissions Recall W91 Reprogram Powertrain Control Module

10219830

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

10214527

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...

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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content

10212318

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

10212300

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

10188792

Emissions Recall W91 Reprogram Powertrain Control Module

10184701

(Rev. B) Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10184401

(Rev. B) Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10181560

External Fuel Pump Relay Kit Now Available

10181548

(Revision A) Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10181513

Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be...

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serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

10181512

Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the...

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relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

10181511

Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be...

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serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

10175735

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...

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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.

10175479

Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10175067

Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10174147

Malfunction Indicator Lamp Illumination (MIL).

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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.

10173328

Key Programming, Security Pin Request, Pin Invalid

10166537

RADIO [RES] - New and/or Service Exchange For RES radio concerns.

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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.

10162500

Sensor-nitrous oxlde

10162492

Module-Parking Assist

10162478

FAN MODULE, Radiator Cooling For radiator fan concerns, please contact Sam Zarnegar at 248-944-5703 prior to replacement.

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If no response in 15 minutes, proceed with repair.

10151695

Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been...

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identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151694

Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message ...

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You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151690

Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You...

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are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com

10149031

Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification

10149030

Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification

10149020

RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault.

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The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.

10149017

Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please ...

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contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.

10149008

Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery.

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Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.

10140234

Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...

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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:

10140209

05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or...

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have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.

10140003

R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.

10138855

Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...

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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.

10137047

Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and...

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contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~

Other

69 bulletins
11027837

Water Pump & Chain Case Cover

11027836

Water Pump & Chain Case Cover

11016617

Rear Defogger Solder Terminals Detached.

11014887

CAMERA - REAR VIEW

11014869

CAMERA - REAR VIEW

11010205

Plate - Planetary

11000169

BRUSH - VACUUM

10244356

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...

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this is normal and not a defect.

10243166

The Heated Seats Do Not Meet The Customers Expectations

10243165

The Replacement CSWM/HSM Sets DTC?s U1446-00, B1EB4-1B, B1EB3-1B, B11DC-13

10227983

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...

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semi and full synthetic oils.

10223559

Blind Spot Or Park Assist Warnings, False Activation

10223547

Volume Uncontrollable Or Stuck On High

10221813

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10221446

Panasonic VP4R Wi-Fi New Enrollment Pause

10221425

Panasonic VP4R Wi-Fi New Enrollment Pause

10221307

Vehicle Cranks But Does Not Start Additional Diagnostics.

10221154

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10220561

Rattle Tapping Fluttering Noise From A Pillar Or Dash Driving At Highway Speeds

10220548

Favorite Song On-Air Alert List Empty

10220101

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10220097

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...

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structural repair parts usage.

10214578

Panasonic VP4R Wi-Fi New Enrollment Pause

10212453

Vehicle Cranks But Does Not Start Additional Diagnostics.

10194007

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...

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Detected Message

10188765

Rattle Tapping Fluttering Noise From A Pillar Or Dash Driving At Highway Speeds

10188752

Favorite Song On-Air Alert List Empty

10187654

Cruise Control Inoperative.

10180203

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

10177504

Blind Spot Or Park Assist Warnings, False Activation

10177492

Volume Uncontrollable Or Stuck On High

10175743

Disinfectant Solution Recommended for COVID-19

10175501

Speed Control Operates Intermittently

10175088

Speed Control Operates Intermittently

10174168

Speed Control Operates Intermittently

10170371

Parts Escalation Process (OD61336 Linked Document - Parts Support Instructions)

10169249

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...

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awareness regarding the use of aftermarket parts.

10162507

Actuator-Multiaitr

10162505

Mat Kit- Floor Front

10162502

Power Transfer Unit

10162488

POWER DISTRIBUTION CENTER - INTELLIGENT POWER

10162486

FASCIA - REAR

10158631

Common portion of a presentation provided to mutiple OEM customers concerning a potential issue and investigation...

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involving a seat adjustment recliner mechanism.

10151699

Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having...

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MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151692

Message You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com

10149036

Molding Sill-Rear

10149009

Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756.

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If no response is received within 15 minutes, then proceed with required repair.

10149002

Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable.

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Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair

10148990

Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat...

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covers and seat cover repairs.

10140249

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140248

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140227

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140226

You have been identified as either having stock, or have stock in transit to your dealership.

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As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.

10140211

Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140210

P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership.

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Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.

10140103

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140102

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140101

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140100

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140099

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140098

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140097

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140096

You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140015

Shop Certification Program Guidelines

10140014

Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)

10140008

Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership.

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Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

10139680

STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance.

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This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.

10129008

82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...

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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~

10062142

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Infotainment

62 bulletins
10251785

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

10243153

Apple CarPlay Does Not Work Or Not Connecting

10242779

Customer Satisfaction Notification ZD7 - Radio Software update

10241056

Customer Satisfaction Notification ZD7 - Radio Software Update

10240002

Customer Satisfaction Notification ZD7 - Radio Software Update

10230194

Head unit button stuck DTC code B14DA-2A

10230134

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10230078

Radio Reboot Continually

10230077

Bubbles Or Delamination On The Radio Display

10230066

Radio Reboot Continually

10230056

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10230054

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10229805

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware...

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Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from IR22.64 and IR22.65 to IR22.66. The national launch for the FOTA is expected to begin on January 09, 2023. ? Wi-Fi hotspot connection not working. ? No internet connection message on the phone when trying to connect to a device

10229285

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10228064

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates

10223466

Radio Reboot Continually

10223465

Bubbles Or Delamination On The Radio Display

10223454

Radio Reboot Continually

10223444

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223442

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10223362

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10223306

Radio Reboot Continually

10223305

Bubbles Or Delamination On The Radio Display

10223294

Radio Reboot Continually

10223284

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10223282

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10222947

Connected Services Will Not Work After Radio Replacement

10221843

Radio UConnect GPS Based Trip Computer Missing

10221715

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10221608

Head unit button stuck DTC code B14DA-2A

10221137

Apple CarPlay Does Not Work Or Not Connecting

10220913

Chime Stuck On In The Audio System

10220911

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10219982

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10219967

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10218521

Radio Lockup In The Software Installation Screen After Accepting FOTA Update (Incorrect "S2008000204" indicated on...

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published document)

10218507

Media Device Connection Guidelines For Bluetooth, Apple CarPlay, Android Auto Or USB To The Radio Head Unit

10217463

Radio Pre-Authorization Program - Select 7.0/8.4/8.4N Radios (New and Exchange) - 2018 Model Year Vehicles

10198456

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates This bulletin provides information...

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regarding the latest Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. This is part of a two step FOTA update, first update brings software level to 22.61 and this second FOTA update will take the software to 22.64. National launch for this second step is May 24, 2021. Customers may experience one or more of the following:Navigation is incorrect or can not calculate route. GPS locations is inaccurate. Uconnect radio apps are all inoperable. Backup camera screen is blue (DT and KL). Green horizontal lines appear across screen (DT and KL). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio reset intermittently. Unable to adjust audio volume. Unable to switch modes between AM, FM, SAT or Media. In addition the following enhancements are included in this update:Carplay connectivity improvement. Improvement to Bluetooth phone pairing. Bluetooth devices unresponsive. Improved sound quality when using a Bluetooth phone.

10198400

Radio Reboot Continually

10198399

Bubbles Or Delamination On The Radio Display

10198388

Radio Reboot Continually

10198378

Apple CarPlay Malfunctioning, Does Not Launch Or Is Cutting In An Out On Wired And Wireless Connection, Radio Stuck When...

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IPhone Is Connected

10198376

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10193990

Apple CarPlay Does Not Work Or Not Connecting

10190660

Chime Stuck On In The Audio System

10190658

Radio Replacement Reset Routine, Radio Has Missing Icons Or Are Grayed Out

10181562

(Revision A) Chime Stuck On In The Audio System

10181558

Navigation Shows Incorrect Location

10180233

Radio UConnect GPS Based Trip Computer Missing

10178642

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup, Freeze or Audio Concerns

10176540

VP4 Panasonic Radio USB Software Update Error Codes And Guidelines For Recovery

10176532

Chime Stuck On In The Audio System

10176526

Sound Distortion After FOTA Update Audio Sounds Muffled Has Too Much Bass or Flat Sounding

10176514

Remote Phone App Does Not Communicate With Vehicle Radio

10175689

Radio Issues With iPhone 11

10175688

Error Code 20 Message On the Radio Screen

10173310

Chime Stuck On In The Audio System

10173305

Apple Carplay Inoperative Or Not Working, Phone Not Pairing, Carplay Lockup Or Freeze.

10168470

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software...

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level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

10168438

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software...

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level to:28.3 - WD and WK vehicle with UAQ and UCQ radio. 22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Warning chime will not turn off (WD and WK with UAQ and UCQ radio). Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Bluetooth improvements (WD and WK with UAQ and UCQ radio). Voice Recognition (VR) improvements (WD and WK with UAQ and UCQ radio). Radio stability improvements (WD and WK with UAQ and UCQ radio). Carplay connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

10168433

UAS, UAQ, UCS and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software...

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level to:22.6 - DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio. 22.5 - LA, LD and LX vehicle with UAS and UAQ. 21.9 - All other vehicles and radios. Customers may experience one or more of the following:Audio Distortion (DS, D2, DP, DD, DF and DJ vehicle with UAS, UCQ and UAQ radio). Menu bar at the bottom of the radio display is frozen (LA, LD and LX with UAQ and UAS radios). Can not change the time on the clock (LA, LD and LX with UAS radios). Anti-theft code request message. Backup camera screen is blank. Lines appear across screen. Radio control screen is blank or locked. Radio resets intermittently. Unable to adjust volume. Radio will not switch modes between AM, FM, SAT or Media. In addition, the following enhancements are included in this update:Carplay connectivity improvements. Improvement to Bluetooth phone pairing. Improved sound quality when using a Bluetooth phone.

Body & Paint

49 bulletins
11022012

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022011

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.

11022003

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates

11014886

PANEL - B PILLAR LOWER TRIM

11005320

"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."

10247995

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10234468

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10231735

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.

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Mirror Contacts Door Window Glass In The Folded Position.

10229810

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...

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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10229572

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225424

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10225287

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...

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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.

10224879

Nameplate - Ram 1500 2018 RAM 1500 ONLY; Prior to removing/replacing the RAM 1500 badge on either door, please take a...

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picture of the badge if it is crooked only. Please send the pictures to sachin.junagade@fcagroup.com.

10223987

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10223553

The Passenger Exterior Mirror Does Not Auto Dim

10222927

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

10220921

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

10220098

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10219960

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

10218500

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

10215967

Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable.

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The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

10190668

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

10187146

Tailgate Cable Has Excessive Slack or is Loose This bulletin involves replacing one of the tailgate cables with a new tailgate service cable.

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The customer may comment on one or more of the following:One tailgate cable has too much slack or is loose. The tailgate cables are different lengths.

10183098

Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...

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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.

10177498

The Passenger Exterior Mirror Does Not Auto Dim

10175470

Single Pop Noise From Rear Of Sunroof While Opening

10175423

CABLE ASSY, Power Sliding Backlite For concern of power sliding backlight will not close or window binding and...

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replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.

10175058

Single Pop Noise From Rear Of Sunroof While Opening

10175011

CABLE ASSY, Power Sliding Backlite For concern of power sliding backlight will not close or window binding and...

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replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.

10174138

Single Pop Noise From Rear Of Sunroof While Opening

10174091

CABLE ASSY, Power Sliding Backlite For concern of power sliding backlight will not close or window binding and...

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replacing cable, please call FCA Redacted Content and send pictures to FCA Redacted Content prior to replacing the part. If no response in 15 minutes, proceed with repair.

10173313

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

10169246

Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the recommended usage of Authentic Mopar Glass.

10162521

Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information

10162504

Latch- Front Door

10162501

Run-Front Door Glass

10162489

Panel Assembly-Door Trim

10162485

ASH RECEIVER - INSTRUMENT PANEL

10151754

Windshield Wiper Blade/Element Maintenance

10151697

Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been...

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identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151689

Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as...

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either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com

10149028

Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING...

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LT:04805839AD

10149023

Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors.

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To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?

10140203

68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have...

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stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.

10140011

DAPAP Requirements - Addition of Exterior Mirrors (Rev.

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A)

10140010

Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership.

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Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

10140007

Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership.

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Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.

10140005

55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part...

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numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017

10140004

04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or...

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have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.

Fuel System

37 bulletins
11014501

"Hard To Fill With Fuel Customers may experience one or more of the following: Hard, difficult, or unable to fill the fuel tank.

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Fuel nozzle shuts off prematurely before the fuel tank is full. Fuel spits or spills out while filling the fuel tank. This bulletin involves replacing the fuel tank."

11012010

FUEL VAPOR CANISTER FILTER EVAP Fuel Filters are to be checked for restriction / blockage on a regular schedule as indicated in the Owner s Manual.

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If the Filter is restricted or blocked then replace the part. For customers that drive light duty trucks in extreme dusty and dirty road conditions, please reference information only TSB 25-009-24 for an available MOPAR Dual EVAP Filter kit that is customer paid.

11011751

"Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline...

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vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "

10236933

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10229454

COOLER - EGR

10226002

Guidelines For The Use Of Alternative Diesel Fuels.

10223535

Travellink Fuel Prices Are Incorrect

10222984

Hard To Fill With Fuel This bulletin involves replacing the fuel tank.

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Customers may experience one or more of the following:Hard, difficult, or unable to fill the fuel tank. Fuel nozzle shuts off prematurely before the fuel tank is full. Fuel spits or spills out while filling the fuel tank.

10221168

Diesel Fuel Injector Cleaning Procedure

10220611

Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that...

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an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.

10220071

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10219989

Diesel Fuel Injector Cleaning Procedure

10218528

Diesel Fuel Injector Cleaning Procedure

10217524

Door Hinge Assembly Side door hinge noisy.

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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

10194021

Diesel Fuel Injector Cleaning Procedure

10188815

Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that...

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an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.

10181577

(Revision A): P2463-00-DIESEL PARTICULATE FILTER - SOOT ACCUMLATION

10177480

Travellink Fuel Prices Are Incorrect

10175733

Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season

10175509

Vehicle is difficult to refuel

10175096

Vehicle is difficult to refuel

10174176

Vehicle is difficult to refuel

10170370

VB1 2014-2019MY DS 3.0L Diesel EGR Cooler (OD61336 Linked Document - Coolant Level Check Tutorial)

10170369

Safety Recall VB1: 2014-2019 DS 3.0L EGR Cooler Customer Handling

10169219

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

10162496

Tube- Fuel Filler

10162494

Tube- Fuel Filler

10162490

TAILPIPE - EXHAUST

10151693

Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as...

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either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10151691

Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as...

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either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10149035

Inspection and Return: 68261532AA: Evaporator - Air Conditioning

10149015

Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell...

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(248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.

10149003

Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC),...

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please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.

10142203

RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped.

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A customer may experience one or more of the following conditions: Radio display screen will lock up and reset intermittently. Incorrect routing directions to fuel stations when using Travel Link. Unable to turn on heated seats; icon is greyed out. Navigation screen goes blank. Navigation system freezes/locks up. Vehicles with Mopar special edition radio will update radio?s splash screen. Navigation icon shows the vehicle going backward when it?s moving forward.

10140095

68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having...

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stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

10140009

Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership.

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Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.

10139992

Door Hinge Assembly Side door hinge noisy.

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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.

Pre-Delivery & Maintenance

19 bulletins
11026656

If Safety Recall Z46 has not been completed, order 68235275AB.

11026655

If Safety Recall Z46 has been completed, order 68632011AA.

11021845

Verify Reman part number availability.

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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.

10243209

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

10242717

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...

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Library for specifications so a suitable alternative can be used

10220578

SAFETY RECALL W58 - LOSS OF CRANK POSITION Overlap with V08/V11/V16 Population

10217446

Power Distribution Center For 2018 DS, prior to replacing the Power Distribution Center (PDC), you MUST contact the...

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STAR Center (800) 850-7827 for diagnostic assistance and preauthorization. Failure to do so WILL result in your warranty claim being rejected.

10216105

Power Distribution Center For 2018 DS, prior to replacing the Power Distribution Center (PDC), you MUST contact the...

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STAR Center (800) 850-7827 for diagnostic assistance and preauthorization. Failure to do so WILL result in your warranty claim being rejected.

10188782

SAFETY RECALL W58 - LOSS OF CRANK POSITION Overlap with V08/V11/V16 Population

10175619

APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique.

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This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.

10175438

Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover...

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manufacturer Fold-a-Cover at 1-800-322-0522.

10175026

Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover...

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manufacturer Fold-a-Cover at 1-800-322-0522.

10174106

Tonneau Cover - Hard Folding For Replacement Parts and Service Information, please contact the tonneau cover...

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manufacturer Fold-a-Cover at 1-800-322-0522.

10168387

BOX, Pickup (assembly) This service part has additional brackets used in manufacturing that will need to be removed by...

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cutting them off prior to installation. This backet is on the front crossmember.

10162513

Warranty Operations Newsletter ? Volume 5, Issue 5

10162511

Warranty Operations Newsletter Volume 5, Issue 4

10162506

Bin- Storage

10148946

Warranty Operations Newsletter Volume 1, Issue 6

10139588

Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on.

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A test-drive snap shot may help you isolate the source of the issue.

Lighting

18 bulletins
11021585

LAMP - DOME

11019776

LAMP - DOME

11018447

"Washer Light On And Will Not Turn Off After Adding Washer Solvent."

11017451

LAMP - DOME

10231711

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

10230204

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.

10224029

(Rev. B) Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

10221819

(Revision A) Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

10221618

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.

10220099

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...

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industry awareness regarding the use of recycled or salvage parts.

10214560

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P208B ? Reductant Pump 1 Control Performance, and/or P20E8 ? Reductant Pressure Too Low, Set.

10184706

(Rev. B) Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

10184406

(Rev. B) Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

10180209

(Revision A) Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

10176524

Malfunction Indicator Lamp (MIL) Illumination.

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Diagnostic Trouble Codes (DTCs) P20E8 ? Reductant Pressure Too Low and/or P208B ? Reductant Pump 1 Control Performance Set.

10170335

Handle, Swivel Release and Grommet, Pivot Joint The box bed divider swivel release handle and pivot joint grommet are...

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intended for DS only, and not to be used on DJ or DT. These parts were removed from DJ and DT, since the bed extender obstructs tail lamp visibility requirements at some angles. Installing these parts onto the 2019 or later DJ and DT trucks will violate lighting obstruction requirements.

10149033

TAILLIGHT.

10140207

Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership.

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Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.

HVAC & Climate

16 bulletins
10230189

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10229252

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...

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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

10222928

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10221682

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...

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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

10221603

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10221285

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10220922

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10217451

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer.

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Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

10216110

A/C Pressure Transducer A/C inoperative and diagnosis leads to pressure transducer.

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Call Steve Rice at cell (248) 867-0061 before replacing the pressure transducer. If no response in 15 minutes, please proceed with repair.

10212475

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10190669

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10178609

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...

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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.

10173314

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

10166546

CONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at...

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the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.

10162491

Outlet- Air conditioning & heater

10140205

68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership.

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Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.

Transmission

15 bulletins
10248562

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10244401

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10229816

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure.

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? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station Integrated Services Digital Network (MSISDN) missing from radio, no connected services working.** ? Intermittent, black radio display screen (Rear View Camera (RVC) not affected). ? Intermittent, radio freezes (RVC not affected). ? Wireless connectivity pairing and/or connection issues. ? Lost radio presets. ? Radio channels change by itself. ? SXMT icon inoperative. ? SXMT favorite song not displaying/playing. ? Incorrect navigation address/location/directions. ? Backup camera has black display screen or only displays Check Entire Surroundings with black screen (occurs when vehicle is shifted immediately to reverse upon key-on before RVC signal is received, recoverable with key cycle) . ? High pitch chime noise. ? Contact list not loading. ? Device not supported message. ? Remote app inoperative. ? Travel-Link fuel price incorrect. ? Backup camera gridlines missing. ? Unable to adjust volume. In addition, the following enhancement are included in this update: ? Enables map updates. ? Heavy Duty (HD) Truck USB HUB improvements. ? HD Truck heated steering wheel improvements This bulletin involves inspecting and if required, updating the radio software level to 40.1. Depending on the radio?s current software level the radio may need a one or two USB update.

10229513

8-Speed Transmission, Additional Transmission Fluid Leak Inspection/Repair Guidelines.

10229255

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...

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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10221685

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...

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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10221150

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

10220496

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...

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packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

10188620

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...

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packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$

10178612

Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...

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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10162487

Transmission ? With Torque Converter

10162482

Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 orstacey.davis@fcagroup.comif...

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the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.

10149016

Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969.

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If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.

10149006

Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please...

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check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.

10137046

A/C Compressor This applies to 2015 and 2016 UF and PF.

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Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?

Brakes

10 bulletins
11023074

SHOCK ABSORBER SUSPENSION & SHOCKS - REAR

10162509

PadKit- Front Disc Brake

10162508

PadKit- Front Disc Brake

10162481

CALIPER ASSEMBLY, Disc Brake, Front For an issue with drift ONLY when braking, please replace the complete front...

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caliper assemblies including adapters and pads as a unit, unbolting them from the knuckle. Also replace both front rotors, labeling right (RT) and left (LT). Call Mark Randall at (248) 520-3863, if no answer leave a message with last 8 of VIN, dealer code, and mileage. Save the Caliper Assemblies and Rotors for FasTrack return and root cause analysis. If no response in 15 minutes, proceed with repair.

10151700

Title Inspection and Return: Hydro-Booster, - Power Brake.

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Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com

10149029

Inspection and Return:Brake Rotor-52121050AA

10149027

Inspection and Return: Brake Rotor - PN 04779884AC

10149026

Inspection and Return: Brake Rotor - PN 68188899AA

10149025

Inspection and Return: Brake Rotor - PN 04779712AA

10149007

Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat.

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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com

Steering

7 bulletins
10230254

UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. USB hub inoperable. Heated steering wheel inoperable. SXM favorite song not displaying/playing. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperable. Travel-link fuel price incorrect. Navigation displays incorrect location. Backup camera grid lines missing. Unable to adjust volume.

10221668

UAS and UCS Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to...

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39.6 Customers may experience one or more of the following: Intermittent, black radio display screen. Intermittent, radio freezes. Bluetooth pairing and/or connection issues. Lost radio presets. Radio channels change by itself. SXM icon inoperative. USB hub inoperable. Heated steering wheel inoperable. SXM favorite song not displaying/playing. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperable. Travel-link fuel price incorrect. Navigation displays incorrect location. Backup camera grid lines missing. Unable to adjust volume.

10218559

UAQ and UCQ Radio Enhancements This bulletin involves inspecting and if required, updating the radio software level to:...

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39.6.The repair procedure must be followed step by step. If the radio is not updated with the correct software level at the correct time the radio can be damaged. If the radio was damaged by not following the repairprocedure the radio may need to be replaced. Customers may experience one or more of the following: Lost radio presets. SXM favorite song not displaying/playing. Radio display screen is black, intermittent. Radio freeze intermittent. Incorrect navigation address/location/directions. Bluetooth pair or connection issue. Radio channel change by itself. SXM icon inoperative. Backup camera has black display screen. High pitch chime noise. Contact list not loading. Device not supported message. Remote app inoperative. Travel-Link fuel price incorrect. Backup camera gridlines missing. Unable to adjust volume. In addition the following enhancements are included: Heavy Duty (HD)Truck USB HUB improvements. HD Truck heated steering wheel improvements.

10189179

If replacing the steering linkage or drag link inner tie rod assembly at the pitman arm on a vehicle built before...

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Febuary 14 th, 2008, verify that the pitman arm part number is 68039930AA. The part number is embossed on the pitman arm.~If the pitman arm is not a 68039930AA, it must be replaced with a 68039930AA.~ Issue 2: For 2003 to 2007 MY only. If the OE steering linkage has been replaced with 52122362AA, 52122362AB, 52122362AC, 52122362AD, 52122362AE, or 52122362AF and pitman arm 68039930AA the following service parts are available.

10175674

Hands On Steering Wheel Message In EVIC

10162499

Damper-Steering

10151698

Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified...

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as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.

Air Bags & Safety

6 bulletins
10230050

Noise From Under Seat With Occupant Seated.

10223438

Noise From Under Seat With Occupant Seated.

10223278

Noise From Under Seat With Occupant Seated.

10198372

Noise From Under Seat With Occupant Seated.

10149032

STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification

10149000

Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874.

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If no response in 15 minutes, proceed with ordering the part

Suspension

5 bulletins
10221787

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10220923

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

10190670

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

10180177

USB PORT, Media Hub For Android Auto and Apple Carplay issues, do not replace this part.

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Android Auto and Apple Carplay applications may not operate with the vehicle if an aftermarket cable is being used. Verify the functionality of these applications using an OEM Apple Lightning cable or an OEM provided USB cable for Android phones before performing any additional troubleshooting. For questions regarding Android Auto or Apply Carplay functionality, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

10176517

Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.

Hybrid & EV

4 bulletins
10243208

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.

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B)

10224022

(Rev. A) Power Inverter Load Ratings

10184699

(Rev. A) Power Inverter Load Ratings

10184399

(Rev. A) Power Inverter Load Ratings

Tires & Wheels

3 bulletins
10162503

Molding-Wheel Plane

10149024

Return: Molding Kit - Wheel Lip Opening

10149022

Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the...

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spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.

Software & Calibration

2 bulletins
10162520

Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions

10140013

Essential Flash Management