2015 Ram 1500 TSBs
583 Technical Service Bulletins across 17 categories
Categories
Engine
121 bulletinsCEL (Check Engine Lamp) C006A-49 Multi-Axis Acceleration Sensor Internal Electronic Failure And C10CC-00 ESC Sensors.
Throttle Blade Icing Service Fix Customers may experience a Malfunction Indicator Lamp (MIL) illumination.
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Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) have been set: ? P2072 - Electronic Throttle Control System - Ice Blockage. ? P2110 - Electronic Throttle Control - Forced Limited RPM. ? P2118 - Electronic Throttle Control Motor Current Performance - Bank 1. The customer may also comment on the following: ? The vehicle may not start (below freezing conditions - typically -7 C (-20 F)) This bulletin involves removing the PCV valve and hose to dry out, drying out the throttle body and installing an updated make-up air hose, air cleaner lid and changing the oil.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Water Quality When Mixed With Engine Coolant
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA).
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For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Customer Complaint May Include Engine Oil Leak Or Consumption
Perceived Low Power/Acceleration Lag, And/Or Malfunction Indicator Lamp (MIL) Illumination, Diagnostic Trouble Codes...
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(DTCs) P0299 Turbocharger Underboost And/Or P026D ? Fuel Injection Quantity Higher Than Expected, Set.
Transmission Heater Assembly Reinforcement Plate This bulletin involves verifying the Transmission Heater Assembly...
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build date and if necessary, replacing the Transmission Heater. A small number of customers may notice the presence of transmission fluid in the engine coolant.
Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.
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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor If the urea tank is being replaced due to P249C...
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on a 2014-2016 model year 3.0L Turbo Diesel (EXF) DS truck, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~
(Rev. A) Malfunction Indicator Light (MIL) Illuminated.
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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is...
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being replaced due to P249C, P203E, or P24F3 on a 2014-2016 model year 3.0L Turbo Diesel (EXF) on DS or WK, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair
Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal ...
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Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA, 68046015AA, 68100682AA, 68100676AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair.~ ~___________________________________________________________________~ Contact us at CAGRIS@Chrysler.com for feedback related ONLY to this GPOP Tech Tip. Please include the Part Number(s) and Tech Tip Part Description of the Tech Tip you are referencing for our tracking system.
Service - Four Piece Oil Pan Gasket All Cummins Equipped Vehicles ONLY - The replacement oil pan gasket can be a four...
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piece gasket rather than a single piece gasket. This applies to Cummins 5.9L and 6.7L engines only. Installation: 1. Clean the oil pan T-joints.~ 2. Fill the T-joint between the pan rail/gear housing and pan rail/rear seal retainer with sealant. Use Mopar Silicone Rubber Adhesive Sealant or equivalent. 3. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the oil pan flange.~ 4. The four piece gasket will need to be assembled to make a complete oil pan gasket. 5. Lay the oil pan gasket(s) onto the oil pan flange.~ 6. Ensure the oil pan gasket segment joints are properly aligned. 7. Apply a 2-mm [0.063-in] bead of Mopar Engine Sealant RTV Silicone Rubber Adhesive, to the top of the oil pan gasket.~ 8. Install the oil pan. Starting from the center and working outward, tighten the oil pan bolts to 28 Nm [21 ft. lbs.].
Customer Complaint May Include Engine Oil Leak Or Consumption
Customer Complaint May Include Engine Oil Leak Or Consumption
Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.
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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.
Customer concern includes Mil-On/Check Engine Lamp-On.
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There also may or may not be driveability-related concerns that accompany the Mil-On condition. Upon further investigation, there may be a fault code for P062A-FUEL PUMP CONTROL PERFORMANCE.
Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been...
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installed in the vehicle.
Malfunction Indicator Lamp (MIL) Illumination And/Or Intermittent No Crank No Start This bulletin involves inspecting...
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the Charge Air Cooler (CAC) system for excessive water and/or ice and drying the CAC components if needed. It also involves installing a winter front cover. A small number of customers may experience a MIL illumination when ambient temperatures fall below 32F (0 C). Upon further inspection, a technician may find the ? P0299 - Turbocharger Underboost Condition ? U1424 - Implausible Engine Torque Signal Received In addition, a customer vehicle may come in with a no crank/no start. This may have occurred after the vehicle has been driven for an extended period of time in extremely low ambient and then allowed to sit overnight. Further diagnosis may indicate a possible inoperative starter. A possible cause of these concerns may be contributed to internal icing of the Charge Air Cooler (CAC) system and intake manifold. Icing will occur because warm, moist air from the turbo charger is being rapidly cooled and the moisture is then condensed into liquid by the CAC. The liquid is then distributed into the rest of the intake system, which is operating at ambient temperature, where it will then freeze. Vehicles that are driven for extended periods of time are susceptible to higher amounts of ice build up within the intake manifold. Once the vehicle is turned off and allowed to sit, the ice formation in the intake will begin to melt due to the elevated underhood temperatures. The moisture will then run down the intake runners and accumulate in the combustion chamber through an open intake valve causing the engine to hydro-lock. To help prevent icing in the CAC system when the vehicle is operated in low ambient temperatures, it is highly recommended that the vehicle have winter front cover installed. This raises the CAC outlet temperatures above freezing which will help reduce condensation build up.
Transmission Kit with Torque Converter 1.
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All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usage. Vehicles built prior to 10/23/2015 requires Service Kit PN 68461214AA; includes Transmission Isolator PN 68264483AA, and Adaptation Bracket 68264479AA and Fastener Service Kit PN 68329056AA Vehicles built after on or after 10/23/2015 will require only the Fastener Service Kit PN 68329056AA. 2. All 3.6L/62TE equipped vehicles. If the vehicle you are repairing has a crack in the flex plate or failed pump bushing inspect and confirm that both (2) dowel pins are present in the engine block, which align the transmission center line to the crank shaft centerline and visually inspect the dowel alignment holes in the transmission case. If the holes are damaged or elongated the transmission should be replaced to prevent further damage to the transmission/flexplate or pump bushing due to the inability to properly align the engine to the transmission during the repair. 3. All 62TE equipped vehicles. If pump bushing is scored or damaged and the dowel pin alignment holes are ok, replace the pump assembly as opposed to complete transmission. 4. All 62TE equipped vehicles. If vehicle is jerking/slipping with MIL code(s) P0740 or P2764, check TCC Solenoid operation. If TCC Solenoid is ok, the codes are indicative of a torque converter failure. Replace the torque converter.
8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission...
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Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be performed on all 8-speed transmissions when the transmission is repaired/replaced and/or the Valve Body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.
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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.
5.7L P26AB Engine coolant bypass valve stuck.
3.0L Ecodiesel Engine Oil Information
Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software.
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A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may be off by several hours (RA3 only). ? HVAC temperature out of sync with radio display (KL vehicles). ? Some Uconnect App remote commands do not execute with the vehicle. ? Radio Apps are inoperative. ? Radio will lock up. Radio display screen is black or blank. Battery drain due to radio staying on.** Rearview Camera image appears jittery (UF vehicles only). Inability to establish a WiFi connection when security feature is enabled (UF vehicles only). Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only). Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only). HVAC temperature out of sync with radio display (KL vehicles). Intermittently blind spot chime will not turn off (KL vehicles only). The radio may switch from SiriusXMT to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Audio muted after AUX device is disconnected. In addition, the following Improvements are included: **Adds Apple SiriT Eyes Free capability for iPhoneT owners. Add the ability to drag and drop icons into the menu bar. Auto Play can now be configured. Enhanced VR performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature.**
Flash: Air Suspension Control Module (ASCM) This bulletin involves updating the ASCM with the latest available software.
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Customers may experience no ride height change with the vehicle in real cold conditions and in addition they may also have a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: C15A1-00 - Unable To Obtain Desired Ride Height. C1562-98 - Ride Height Air Pump Control - Component Or System Over Temperature. C1562-92 - Height Air Pump Control - Performance Or Incorrect Operation. C159F-92 - Air Suspension Reverse Valve 1 Control - Performance Or Incorrect Operation. C15A0-92 - Air Suspension Reverse Valve 2 Control - Performance Or Incorrect Operation. C155E-92 - Height Pressure Vent Control - Performance Or Incorrect Operation. C15AA-00 - Air Leak During Vent. In addition, the customer may notice the following condition: Vehicle does not change ride heights when selected in cold weather.
3.0L Diesel Crankshaft Tone Wheel Loss of Signal - X94 Warranty Extension This bulletin involves replacing the crankshaft tone wheel.
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Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble Codes (DTCs) have been set: P0335-00 - Crankshaft Position Sensor Circuit. P0336-00 - Crankshaft Position Sensor Performance. Customers may also comment on one or more of the following: The vehicle will not accelerate quickly over 80 kph (50 mph) (vehicle is in limp mode). Vehicle periodically stalls.This symptom/condition is caused from missing magnetic material on the crankshaft tone wheel
Warranty Bulletin D-21-10 (X94) 3.0L Diesel Crankshaft Tone Wheel - 2014 - 2018 RAM 1500 Pickup (DS)
3.0L Ecodiesel Engine Oil Information
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks...
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(Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25,...
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B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the ...
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driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/release. Therefore, even after replacing the shifter for a noise complaint, the replacement part will also have a characteristic noise generated whenever the driver steps on the brake. Before performing a repair procedure for a noise complaint, please perform a subjective analysis of the noise coming from the rotary shifter. If the shifter noise is deemed abnormal sound (has an uncharacteristic buzz or grind), please proceed with normal replacement procedure. If so equipped, record the sound with a handheld microphone, or cell phone, and if noise is above 54dB @ 30cm away from the knob, please proceed with normal replacement procedure. For any further questions, please contact Theodore Kahiya at cell (519) 300-2443.
Axle Assembly, Axle Carrier, Axle Ring and Pinion Engineering is currently investigating concerns with pinion seals on...
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the 2014-15 MY Ram 1500 Pick-up with a rear axle manufactured within the October to November 2014 calendar year. Please contact Ridhan Riyal at cell (810) 513-3832 for further instruction. If he cannot be reached with 15 minutes proceed with your repair.~ The DS Limited Slip Differential operates as a torque sensing device because when torque is applied to the differential gear set the reaction forces of the bevel gears apply an axial force into the clutch system providing the torque bias. When the input torque is very low the reaction forces will decrease allowing the differential to ACT SIMILIAR TO A OPEN DIFFERENTIAL (zero preload). Please do not confuse this with prior model year Limited Slip Differentials. See the service manual for complete details.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
Complete Engine Assembly Replacements Arriving Without Engine Wiring Harness.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
ENGINE, Complete Due to a shortage of wiring harnesses, this service engine assembly is temporarily being shipped without an engine wiring harness.
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When installing the replacement engine, you will need to transfer the engine wiring harness from the original engine onto the new assembly. Refer to STAR Online S2209000003 for detailed instructions.
Engine Oil Filter Interchangeability
Customer Complaint May Include Engine Oil Leak Or Consumption
5.7L P26AB Engine coolant bypass valve stuck.
Customer complaint may include engine oil leak/consumption.
ADAPTER, Engine Oil Filter (Pentastar V6) All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles...
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with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor. 5) When replacing PN's 68310865A$ & 68308741A$, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire.
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Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaft/lifter replacement is necessary.
(Rev. A) Malfunction Indicator Light (MIL) Illuminated.
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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
(Rev. A) Malfunction Indicator Light (MIL) Illuminated.
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Service Diesel Exhaust Fluid (DEF) System ? See Dealer Soon Message on Electronic Vehicle Information Center (EVIC) Along With Possible Diagnostic Trouble Code (DTC) P241D - SCR Inducement - Forced Engine Shutdown.
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks...
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(Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor If the urea tank is being replaced due to P249C...
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on a 2014-2016 model year 3.0L Turbo Diesel (EXF) DS truck, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~
Valve Body Pressure Testing Plug Inspection
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines...
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the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines...
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the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.
3.0L Oil Filter Cartridge Identification Differences And Oil Filter Element Servicing Procedure This bulletin outlines...
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the correct procedure for changing an oil filter on a 3.0L diesel to prevent engine damage. The bulletin also highlights the design differences in the oil filter cartridges used in the GEN-2 and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application.
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly.
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This will allow service technicians to repair the root cause without over repairing the system. Replace only the part deemed failed by the diagnostics performed. Individual parts include: - Compressor - Valve block - Individual hoses - Temp sensor - Shield - Air line clips NOTE: in most situations when a new compressor is needed, the compressor as a separate part is the correct repair, and the assembly would not be required.
GEN-2 and GEN-3 - 3.0L Oil Filter Cartridge Identification Differences This bulletin highlights the design differences...
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in the oil filter cartridges used in the GEN-2, and GEN-3 3.0L diesel. As well as potential issues that can arise should the incorrect filter be used in each application. Although similar in design, the oil filter cartridges used on the GEN-2 and GEN-3 3.0L diesel engines are different in design. Interchanging them may result in premature engine damage over time.
Head-Cylinder
Head-Cylinder
Engine Oil- OW20
Engine Oil- OW20
ADAPTER, Engine Oil Filter (Pentastar V6) Engineering is seeking information regarding OFA leaks.
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Questions/info can be directed to: Bob Jackson (248) 944-0466 - bob.jackson@fcagroup.com Ron Dallison (248-292-9510) ron.dallison@fcagroup.com Joe Lovell (734) 309-6467 - joe.lovell@fcagroup.com If no response in 15 minutes, proceed with repair. All vehicles equipped with a 3.2L or 3.6L except for model year 2014 vehicles with leak concern: 1) Ensure the Oil Filter Adapter (OFA) Cap O-ring is seated in the proper groove in the cap and not damaged or cut. 2) If replacing the (OFA) due to a leak detected between (OFA) and block. Ensure the torque on the 5 bolts are torqued to 12nm. If not record the actual values, torque to 12nm and contact the FCA employees listed below. 3) Remove the (OFA) and replace the O-ring and gaskets only (Kit #68191356A$), NOT THE OFA. 4) If oil was drained, add oil dye to ensure the leak is repaired. For model year 2014 vehicles replace the Oil Filter Adaptor.
Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience bucking under hard acceleration. In addition other customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory: ? P1296-00 - EGR Slow Response - Increasing Flow. ? P249C-00 - Excessive Time To Enter Closed Loop Reductant Injection Timing Control. ? P20C2-00 - Reductant Heater 3 Control Circuit Performance. ? P24A4-00 - Particulate Filter Restriction - Soot Accumulation Too High. ? P24D1-00 - Particulate Matter Sensor Regeneration Incomplete. ? P1288-00 - NOX Sensor 1/2 Zero Offset Too High. ? P1289-00 - NOx Sensor 1/2 Zero Offset Too Low. ? P2463-00 - Diesel Particulate Filter - Soot Accumlation . ? U0422-00 - Implausible Data Received From Body Control Module. ? U3017-00 - Control Module Timer/Clock Performance. ? P2196-00 ? O2 Sensor 1/1 Stuck Rich. ? P1E0C-00 ? Empty Fuel Tank. ? P2237-00 ? O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P1297-00 ? EGR Slow Response - Decreasing Flow. ? P0420-00 ? Catalyst Efficiency (Bank 1). ? P24AF-00 ? Particulate Matter Sensor Circuit Performance. ? P26AB ? Engine Coolant Bypass Valve Stuck. ? P204F-00 ? Reductant System Performance. ? P20E9-00 ? Reductant Pressure Too High. ? P2002-00 ? Diesel Particulate Filter Efficiency Below Threshold. ? P2299-00 ? Brake Pedal Position/Accelerator Pedal Position Incompatible. ? P208B-00 ? Reductant Pump 1 Control Performance. ? P016A-00 ? Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. Upon further investigation a technician may find the following Diagnostic Trouble Code (DTC) set in the TCM memory: ? U1424-00 - Implausible Engine Torque Signal Received
Before replacing this part for debris issue faults, please call the following people;~ Engineering is seeking...
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information regarding this part.~ Bob Smith ? Cell (248) 202-9458 - Robert.M.Smith@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.~
Title Filter - Engine Oil Start Date: 10/23/2015 7:00 AM End Date Message You have been identified as either having...
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stock, or have stock in transit to your dealership. Please return all stock of following part number: 68109834AA. Replacement part number is: 68229402AA. 68229402AA is designed to work on both DS and W K with 3.0L Ecodiesel(EXF)in NAFTA. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Flash: 854RE Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM)...
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with the latest available software. A small number of customer may experience one or more of the following. ? Malfunction Indicator Lamp (MIL) illumination with Diagnostic Trouble Code (DTC) P0734 - Gear 4 Shift Incorrect Ratio set in the TCM memory. ? Bump sensation felt during engine start/stop transition on light throttle acceleration (Engine Stop Start (ESS) equipped vehicles only). ? Less than desired overall downshifts during normal driving. ? Less than desired downshifts during passing maneuvers. ? Less than desired upshift quality in lower gears.
Transmission Heater Assembly Reinforcement Plate This bulletin involves verifying the Transmission Heater Assembly...
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build date and if necessary, replacing the Transmission Heater. A small number of customers may notice the presence of transmission fluid in the engine coolant.
Inspection and Return: Motor - Window Regulator,Frt.
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&Rear Door
2014 KL 9-Speed service transaxle with 2015 common hardware This 9-speed transaxle must be ordered thru Mopar?s...
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Powertrain Service Center (PSC) for a specific VIN and must be installed in that vehicle or the correct calibration will not load to the Engine Control Module (ECM) and Transmission Control Module (TCM).~ This 9-speed transaxle assembly requires an update to the Engine Control Module AND the Transmission Control Module using WiTech. Failure to complete both updates will result in possible damage and/or incorrect operation of this unit.
HVAC Blower and Wheel HVAC blower motor is inoperative.
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Before replacing the blower motor please call one of these individuals:~ First call Brad Bartkowicz at cell (586) 808-4114~ If no answer, then call Vince Celli at cell (586) 630-8136~ If not response in 15 minutes, continue with repair.
HVAC blower assembly Blower Motor either making noise or is inoperative (even intermittently).
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Before replacing any of the part numbers listed above, please call any of the following people for each vehicle type. (If you don't get an answer within 15 minutes,then proceed with the repair.):~ WD/WK--68224166AB - Front Ken Deneau, cell (248)-765-0288~ 68089094AA - Rear Pat Presti- cell (248) 379-0972~ KL/UF/PF- 68223053AB, 68225055AA Mark Ware, cell (248) 705-3469~ F500- 68093422AB,Matt Sasina, cell (248)-464-4982 or Bryan Bremer cell (248) 429-9014~ RT- 68029719AB - Front, Matt Filipkowski cell (248) 877-9106~ 05183147AA - Rear, Ken Deneau, cell (248)-765-0288
Headlamp Assembly If the headlamp assembly is being replaced, please also replace the harness attached to the headlamp.
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Engineering would like to have both parts returned for analysis. Also, please take a picture of the parts and email the picture, a short discription of the issue, and the last 8 digits of the VIN to Brigitte.Wicks@fcagroup.com. Thank you.
Compressor HVAC compressor is inoperative.
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Before replacing the compressor call FCA Release Engineer Mark Briolat at cell (248) 345-0127. If no response in 15 minutes, continue with the repair.
Power Transfer Unit Prior to replacing the PTU, please review the following .~ Check if the service 4WD light is...
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intermittent by driving under heavy throttle will produce a C1494-92 DTC, if yes, please call FCA axle engineering and do not replace the PTU. Bruce Michel at cell (248) 260-8641, or Jian Zhu at cell (248) 379- 1132. If neither answers with 15 minutes then proceed with the repair. ~ If the service 4WD light lamp is on steady then replace the Power Transfer Unit.
Camshaft Position Sensor If replacing a camshaft position sensor for P0340 and/or P0344 fault codes, please review...
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information below and contact Andrew Action on his cell phone: (248) 421- 4130. If no response is received within 15 minutes, please continue with repair.~ Before clearing any codes please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Andrew Acton by email: andrew.acton@fcagroup.com~ Instructions to access CamCrank Sync Event Monitor:~ - From wiTECH main screen~ - Monitors tab~ - OBDII Monitors~ - Select Cam Crank Synchronization Event Monitor from the list~ - Should bring up 3 or 4 pages of data~ - Click on create PDF icon in lower right corner~ - email PDF to andrew.acton@fcagroup.com
Crankshaft Position Sensor Before replacing this part due to a P0335 fault code, please contact Andrew Acton at cell (248) 421-4130.
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Engineering is interested in the condition(s) present when the fault occurs.~ If no response is received within 15 minutes, then continue with repair.~ If possible, please send Freeze Frame data and Mark Sync Event data to andrew.acton@fcagroup.com~ To Retrieve Marks Data on WiTech:~ 1) Choose ?Monitors? and select ?OBDII Monitors? from the drop down box.~ 2) At the next Screen, choose ?Cam Crank Synchronization Monitor?.~ 3) Once you select the Cam Crank Synchronization event Monitor, you will get to the three pages of Marks Event Data.
Pump - Power Steering Hydraulic NOTE: This Tech Tip is for gasoline engine JK vehicles only, manufactured before August 26, 2015.
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If the power steering pump is being replaced because the power steering fluid flow or pressure readings are below specification, the power steering fluid reservoir and cap assembly should also be replaced. Power steering reservoir and cap assembly 52126151AG or later should be used.
Camshaft Position Sensor If replacing a camshaft position sensor for P0340, P0344, P0345, P0349, P0365, P0369, P0390...
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or P0394 fault codes, please review information below and contact Tom Nies on his cell phone: (248) 494-0187. If no response is received within 15 minutes, please continue with repair. Before clearing any codes, please pull Freeze Frame and CamCrank Sync Event Monitor data (instructions below) from the PCM and send the PDF?s to Tom Nies by email: tom.nies@fcagroup.com~ Instructions to access Cam/Crank Sync Event Monitor: - From wiTECH main screen - Monitors tab - OBDII Monitors - Select Cam Crank Synchronization Event Monitor from the list - Should bring up 3 or 4 pages of data - Click on create PDF icon in lower right corner - email PDF to tom.nies@fcagroup.com
Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P2196-00 ? O2 Sensor 1/1 Stuck Rich. ? P1E0C-00 ? Empty Fuel Tank. ? P2237-00 ? O2 Sensor 1/1 Pump Cell Current Circuit Open. ? P1297-00 ? EGR Slow Response - Decreasing Flow. ? P0420-00 ? Catalyst Efficiency (Bank 1). ? P24AF-00 ? Particulate Matter Sensor Circuit Performance. ? P26AB ? Engine Coolant Bypass Valve Stuck. ? P204F-00 ? Reductant System Performance. ? P20E9-00 ? Reductant Pressure Too High. ? P249C-00 ? Excessive Time To Enter Closed Loop Reductant Injection Control. ? P2002-00 ? Diesel Particulate Filter Efficiency Below Threshold. ? P20C2-00 ? Reductant Heater 3 Control Circuit Performance. ? P2299-00 ? Brake Pedal Position/Accelerator Pedal Position Incompatible. ? P208B-00 ? Reductant Pump 1 Control Performance. ? P1288-00 ? Nox Sensor 1/2 Zero Offset Too High. ? P016A-00 ? Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release. ? Enhancements to improve A/C compressor relay duty cycle operation to prevent ignition off battery draw. ? Powertrain system improvements to enable EGR cleaning routine.
Flash: 854RE Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM)...
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with the latest available software. A small number of customers may experience one or more of the following Symptom/Condition(s) and/or a Malfunction Indicator Lamp (MIL) due to an erroneous Diagnostic Trouble Code (DTC): ? P1DCD - TCM monitoring processor performance multiple clutches locked up. ? P1B13 - Park-By-Wire unintended out of park position. ? P0734 - Gear 4 Shift Incorrect Ratio set in the TCM memory. ? Bump sensation felt during engine start/stop transition on light throttle acceleration (Engine Stop Start (ESS) equipped vehicles only). ? Less than desired overall downshifts during normal driving. ? Less than desired downshifts during passing maneuvers. ? Less than desired upshift quality in lower gears.
Transmission Heater Assembly Reinforcement Plate This bulletin involves verifying the Transmission Heater Assembly...
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build date and if necessary, replacing the Transmission Heater. A small number of customers may notice the presence of transmission fluid in the engine coolant.
Malfunction Indicator Lamp (MIL) Illuminated DTC P1D73 Active Grill Shutter (AGS) Performance This bulletin involves...
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inspecting and securing the AGS actuator motor case housing. The customer may describe the MIL is illuminated. On further inspection the technician may find the following Diagnostic Trouble Code (DTC) P1D73 Active Grill Shutter (AGS) Performance.
Malfunction Indicator Lamp (MIL) Illumination And/Or Intermittent No Crank No Start This bulletin involves inspecting...
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the Charge Air Cooler (CAC) system for excessive water and/or ice and drying the CAC components if needed. It also involves installing a winter front cover. A small number of customers may experience a MIL illumination when ambient temperatures fall below 32F (0 C). Upon further inspection, a technician may find the following Diagnostic Trouble Codes (DTCs). ? P0299 - Turbocharger Underboost Condition ? U1424 - Implausible Engine Torque Signal Received In addition, customer vehicle may come in with a no crank/no start. This may have occurred after the vehicle has been driven for an extended period of time in extremely low ambient and then allowed to sit overnight. Further diagnosis may indicate a possible inoperative starter. DISCUSSION: A possible cause of these concerns may be contributed to internal icing of the Charge Air Cooler (CAC) system and intake manifold. Icing will occur because warm, moist air from the turbo charger is being rapidly cooled and the moisture is then condensed into liquid by the CAC. The liquid is then distributed into the rest of the intake system, which is operating at ambient temperature, where it will then freeze. Vehicles that are driven for extended periods of time are susceptible to higher amounts of ice build up within the intake manifold. Once the vehicle is turned off and allowed to sit, the ice formation in the intake will begin to melt due to the elevated underhood temperatures. The moisture will then run down the intake runners and accumulate in the combustion chamber through an open intake valve causing the engine to hydro-lock. To prevent icing in the CAC system when vehicle is operated in low ambient temperatures, it is highly recommended that the vehicle have winter front cover installed. This raises the CAC outlet temperatures above freezing which will help reduce condensation build up.
Malfunction Indicator Lamp (MIL) Illuminated DTC P1D73 Active Grill Shutter (AGS) Performance This bulletin involves...
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inspecting and securing the AGS actuator motor case housing. The customer may describe the MIL is illuminated. On further inspection the technician may find the following Diagnostic Trouble Code (DTC) P1D73 Active Grill Shutter (AGS) Performance.
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXF long blocks...
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(Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~
3.0L V6 Turbo Diesel - Sales Code EXF A crankshaft locking tool marked 630 is installed on all 3.0L EXG long blocks...
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(Lower rear left side of block under starter location). This tool locks the crankshaft at 30? ATDC. Refer to: Valve Timing ? Standard Procedure ? LOCKING ENGINE 30 DEGREE AFTER TDC IN TechCONNECT for further details. This tool must be removed after the the injection pump has been installed on the engine. The tool will be replaced with the engine block plug from the engine being removed. The engine will not turn over with this tool installed.~
P/N 04573460 - Inspect &Return: Rocker Assy - Intake Valve RT You have been identified as either having stock, or have...
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stock in transit to your dealership. Please return part number 04573460 which have a packaging date of 2016-06-13. Reference attached picture for reference. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
Axle Assembly, Axle Carrier, Axle Ring and Pinion Engineering is currently investigating concerns with pinion seals on...
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the 2014-15 MY Ram 1500 Pick-up with a rear axle manufactured within the October to November 2014 calendar year. Please contact Ridhan Riyal at cell (810) 513-3832 for further instruction. If he cannot be reached with 15 minutes proceed with your repair.~ The DS Limited Slip Differential operates as a torque sensing device because when torque is applied to the differential gear set the reaction forces of the bevel gears apply an axial force into the clutch system providing the torque bias. When the input torque is very low the reaction forces will decrease allowing the differential to ACT SIMILIAR TO A OPEN DIFFERENTIAL (zero preload). Please do not confuse this with prior model year Limited Slip Differentials. See the service manual for complete details.
Return: ALTERNATOR - ENGINE You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part numbers: R4801313AC replacement part number are 04801313AD respectively which are in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 8 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
04627694AA Purge Control - Valve You have been identified as either having stock, or have stock in transit to your dealership.
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Suspect stock of part number: 04627694AAmust be returned. See attached for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before17 April, 2017.
Park Assist Sensor 1) Active or Stored DTC of Signal Shape / Waveform Failure fault: B128E-25, B128F-25, B1290-25,...
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B1291-25, B1292-25, B1293-25, B1295-25, B1296-25, B1297-25, and/or B1298-25, check for snow/mud/ice/obstruction and clean the Sensors, both front and back (behind bumper) of sensor. The snow/mud/ice can be behind the bumper, sensor retainer and/or the sensor which may cause customers to think they have an issue since they cleaned the front of the sensor/bumper, but not behind where dirt/mud/ice snow can accumulate. Once the Bumper and Sensors are completely cleaned and clear of snow, mud, ice, and/or obstruction, the sensors must activate in order for the faults to go STORED. After cleaning the Bumper and Sensors, turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED. 2) Active or Stored DTC code of Short to Ground fault: B128E-11, B128F-11, B1290-11, B1291-11, B1292-11, B1293-11, B1294-11, B1295-11, B1296-11, and/or B1298-11, or if you have an active or stored DTC code of Performance or Incorrect Operation fault: B128E-92, B128F-92, B1290-92, B1291-92, B1293-92, B1294-92, B1295-92, B1296-92, B1297-92, and/or B1298-92, then check the wiring behind the sensor. Specifically, ensure that the connector behind the park assist sensor is fully mounted. Ensure also, there is no dirt, corrosion, or damage in this connector behind the park assist sensor as this will also cause a Short to Ground fault. With potential wiring issues addressed, the sensors must activate in order for the faults to go STORED. After all sensors are properly connected (you will likely hear a click once the connector is fully seated on the sensor), turn off the engine, wait 10 seconds, turn on the engine and then place the vehicle in REVERSE so that the sensors activate. The faults will go STORED.
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure.
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See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob.jackson@fcagroup.com, or Joe Lovell (734) 309-6467 joe.lovell@fcagroup.com before proceeding. If unable to reach after 15 minutes record the following information and proceed with oil pump replacement and hold part for return to FCA via Fastrack system
Auto Trans Rotary Electronic Shifter The rotary shifter is designed to actuate a motor within the device whenever the...
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driver places their foot on the brake, with the car in Park (or Neutral). This generates a noise with each brake press/release. Therefore, even after replacing the shifter for a noise complaint, the replacementpart will also have a characteristic noise generated whenever the driver steps on the brake. Before performing a repair procedure for a noise complaint, please perform a subjective analysis of the noise coming from the rotary shifter. If the shifter noise is deemed abnormal sound (has an uncharacteristic buzz or grind), please proceed with normal replacement procedure. If so equipped, record the sound with a handheld microphone, or cell phone, and if noise is above 54dB @ 30cm away from the knob, please proceed with normal replacement procedure. For any further questions, please contact Theodore Kahiya at cell (519) 300-2443.
Pentastar Oil Filter Adapter: Before replacing this part, please call any one of the following people.
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Engineering is seeking information regarding this part.~ Dye must be used to determine where the leak is coming from before replacing. Also please check the recently updated Service Bulletin Number 09-008-15. ~ First: Nick Morand Cell (248) 410-8078 - Nick.morand@fcagroup.com Second: Bob Jackson Cell (248) 944-0466 - bob.jackson@fcagroup.com Third: Joe Lovell Cell (734 309-6467 - joe.lovell@fcagroup.com If a response is not received within 15 mins, then proceed with the necessary repair.~
8 Speed Transmission Shift Adaptation, Drive Learn Procedure This bulletin involves performing a Transmission...
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Adaptation Learn procedure based on a subjective shift quality rating evaluation.The adaptation drive learn procedure must be performed on all 8-speed transmissions when the transmission is repaired/replaced and/or the Valve Body/TCU assembly (mechatronic) is replaced, or when the adaptation memory cells are cleared with the wiTECH diagnostic scan tool. Customers may indicate that their transmission shift quality does not meet their expectations.
Flash: Air Suspension Control Module (ASCM) This bulletin involves updating the ASCM with the latest available software.
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Customers may experience no ride height change with the vehicle in real cold conditions and in addition they may also have a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: C15A1-00 - Unable To Obtain Desired Ride Height. C1562-98 - Ride Height Air Pump Control - Component Or System Over Temperature. C1562-92 - Height Air Pump Control - Performance Or Incorrect Operation. C159F-92 - Air Suspension Reverse Valve 1 Control - Performance Or Incorrect Operation. C15A0-92 - Air Suspension Reverse Valve 2 Control - Performance Or Incorrect Operation. C155E-92 - Height Pressure Vent Control - Performance Or Incorrect Operation. C15AA-00 - Air Leak During Vent. In addition, the customer may notice the following condition: Vehicle does not change ride heights when selected in cold weather.
Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and if required, updating the radio software.
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A small number of customers may experience one or more of the following: ? **?Navigation Failed? message is displayed. ? Navigation is inoperative or inaccurate. ? CD player will not play songs and/or locks up the radio. ? The clock will not automatically update to local time. ? The clock may be off by several hours (RA3 only). ? HVAC temperature out of sync with radio display (KL vehicles). ? Some Uconnect App remote commands do not execute with the vehicle. ? Radio Apps are inoperative. ? Radio will lock up. Radio display screen is black or blank. Battery drain due to radio staying on.** Rearview Camera image appears jittery (UF vehicles only). Inability to establish a WiFi connection when security feature is enabled (UF vehicles only). Audio distortion/popping heard while playing Apple devices through the USB port (UF vehicles only). Remote Uconnect Apps functions (i.e. door locks, remote start) inoperative while the engine is running (UF vehicles only). HVAC temperature out of sync with radio display (KL vehicles). Intermittently blind spot chime will not turn off (KL vehicles only). The radio may switch from SiriusXMT to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Audio muted after AUX device is disconnected. In addition, the following Improvements are included: **Adds Apple SiriT Eyes Free capability for iPhoneT owners. Add the ability to drag and drop icons into the menu bar. Auto Play can now be configured. Enhanced VR performance. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhancements in Connectivity Apps (YelpT, PandoraT, AhaT, etc). Human Machine Interface (HMI) improvements. Adds ?do not disturb? text message feature.**
Hands Free Module - CTM ? Peiker For RT, JK and MK bodies only; Before replacing the Hands Free Module (HFM), please...
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contact Gaurav Saxena at cell (248) 260-0583~ IMPORTANT - do not reset the HFM, clear codes or perform a battery reset before calling. Engineering is currently root causing this issue and your assistance is greatly appreciated. Seeking vehicles with HFM in a locked state, inoperative, or offline. If unable to reach this person within 15 minutes, then proceed with the necessary repair.
Battery - Transmitter For vehicles within 12 Months in Service which have a "FOB Battery Low" message within Cluster...
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or DTC B1A10 or B1A11 Active or Stored. Engineering is requesting complete FOB returned unopened (ie, battery not removed or FOB housing opened!). ~ All others, follow normal procedures.~ Please ensure Dealer Technicians are aware of this request to allow for gain in FOB Battery depletion understanding.
Flash: 3.6L Powertrain Diagnostic And System Enhancements P1239 This bulletin involves reprogramming the Powertrain...
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Control Module (PCM) with the latest available software. Some customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find Diagnostic Trouble Code (DTC) P1239 - Engine Oil Temperature Too Low. Software enhancements will improve diagnostic strategies and engine stop/start performance during cold ambient temperatures with extended idle times.
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar...
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(M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA).~
Flash: 845RE Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM)...
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with the latest available software. A small number of customers may experience one or more of the following Symptom/Condition(s) and/or a Malfunction Indicator Lamp (MIL) due to an erroneous Diagnostic Trouble Code (DTC): P1DCD - TCM monitoring processor performance multiple clutches locked up. P1B13 - Park-By-Wire unintended out of park position. P0734 - Gear 4 Shift Incorrect Ratio set in the TCM memory.In addition, customers may experience the following conditions: Bump sensation felt during engine start/stop transition on light throttle acceleration (Stop-Start Multiple VSM System Sales Code XBU equipped vehicles only). Less than desired overall downshifts during normal driving. Less than desired downshifts during passing maneuvers. Less than desired upshift quality in lower gears.The following improvements are included in this update: Engine start/stop calibration update to allow Park and Neutral to be considered valid stop positions (Stop-Start Multiple VSM System Sales Code XBU equipped vehicles only).
Flash: Powertrain System Improvements/EnhancementsThis bulletin involves selectively erasing and reprogramming the...
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Powertrain Control Module (PCM) with new software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following (DTCs) have been set:P2299 - Brake Pedal Position / Accelerator Pedal Position Incompatible (14&15 MY). P0116 - Engine Coolant Temperature Sensor Performance (14&15 MY). P0335 - Crankshaft Position Sensor Circuit (14&15 MY). U1424-00 - Implausible Engine Torque Signal Received (14&15 MY). P1239 - Engine Oil Temperature Too Low (15 MY Sales Code ERB). P0300 - Multiple Cylinder Misfire.P0456 - EVAP System Small Leak.P0607 - ECU Internal Performance.P2096 - Downstream Fuel Trim System 1 Lean.P2097 - Downstream Fuel Trim System 1 Rich. P2098 - Downstream Fuel Trim System 2 Lean. P2099 - Downstream Fuel Trim System 2 Rich. P1004 - Short Runner Valve Control Performance. P2008 - Short Runner Valve (SRV) Control Circuit. P2016 - Intake Manifold Runner Position Sensor Circuit Low. P2017 - Intake Manifold Runner Position Sensor Circuit High. P26AB - Engine Coolant Bypass Valve Stuck.U0140 - Lost Communication With Body Control Module (attempting to clear this DTC will be unsuccessful) (with 4.7L or 3.6L).P0607 - ECU Internal Performance. (with 4.7L).The following improvements are included in this update:Throttle Position Sensor (TPS) calibration (14&15 MY).Corrects a false oil pressure lamp illumination at key on (14&15 MY with 5.7L).Shift quality of the first shift after a few hours of vehicle drivetrain cooling down.Automatic Shut Down (ASD) Relay Enhancements To Improve Fuel Pump Relay Initialization At Key On - (Auto Shutdown).Charging system voltage regulator control improvements.System improvements to prevent MIL illumination with a DTC P0300 - Multiple Cylinder Misfire when using a block heater in ambient temperatures grea
Water Pump Dealers are replacing water pumps because of a coolant leak.
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Water pumps are found TNF but the water pump bypass o-ring was pinched resulting in a coolant leak that looks like a failed pump. Please inspect the bypass o-ring before replacing the pump as it is available separate for service.
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If a cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people. First: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com Second: Kevin Refalo - Cell (248) 260-0738 Kevin.refalo@facgroup.com If no response in 15 minutes, proceed with repair.
TANK, Diesel Exhaust Fluid, Part Includes Temp Sensor and Level Sensor For DS and WK vehicles ONLY; If the urea tank is...
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being replaced due to P249C or P203E on a 2014-2016 model year 3.0L Turbo Diesel (EXF) on DS or WK, please call Indra Djutrisno at cell (248) 892-3473. If no response is received within 15 minutes, please continue with repair.~
3.2L - 3.6L Cylinder Head Assy Multiple cylinder head replacement.
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If cylinder head is replaced on a vehicle more than 1 time for any reason, please call any of the following people.~ First: Ron Dallison ? Cell (248) 292-9510 Ron.dallison@fcagroup.com ~ Second: Joe Lovell - Cell (734) 309-6467 joe.lovell@fcagroup.com~ If a response is not received within 15 mins, then proceed with the necessary repair.
"Thermal Expansion Valve (TXV), H-valve For D trucks only; When diagnosing an A/C system leak at the TXV (Thermal ...
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Expansion Valve, H-valve), do not replace the TXV unless it has been proven to be defective for function or for a leak. Instead replace just the O-ring(s) part number 05161806AA. For any questions call Matt Mihm cell (248) 736-6542. If no response in 15 minutes, please continue with repair."
"AXLE ASSEMBLY, AXLE CARRIER, AXLE RING AND PINION ENGINEERING IS CURRENTLY INVESTIGATING CONCERNS WITH PINION SEALS ON...
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THE 2014-15 MY RAM 1500 PICK-UP WITH A REAR AXLE MANUFACTURED WITHIN THE OCTOBER TO NOVEMBER 2014 CALENDAR YEAR. PLEASE CONTACT RIDHAN RIYAL AT CELL (810) 513-3832 FOR FURTHER INSTRUCTION. IF HE CANNOT BE REACHED WITH 15 MINUTES PROCEED WITH YOUR REPAIR.~ THE DS LIMITED SLIP DIFFERENTIAL OPERATES AS A TORQUE SENSING DEVICE BECAUSE WHEN TORQUE IS APPLIED TO THE DIFFERENTIAL GEAR SET THE REACTION FORCES OF THE BEVEL GEARS APPLY AN AXIAL FORCE INTO THE CLUTCH SYSTEM PROVIDING THE TORQUE BIAS. WHEN THE INPUT TORQUE IS VERY LOW THE REACTION FORCES WILL DECREASE ALLOWING THE DIFFERENTIAL TO ACT SIMILIAR TO A OPEN DIFFERENTIAL (ZERO PRELOAD). PLEASE DO NOT CONFUSE THIS WITH PRIOR MODEL YEAR LIMITED SLIP DIFFERENTIALS. SEE THE SERVICE MANUAL FOR COMPLETE DETAILS."
SUBJECT: Flash: Air Suspension Control Module (ASCM) This bulletin involves updating the ASCM with the latest available software.
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SYMPTOM/CONDITION: Customers may experience no ride height change with the vehicle in real cold conditions and in addition they may also have a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: C15A1-00 - Unable To Obtain Desired Ride Height. C1562-98 - Ride Height Air Pump Control - Component Or System Over Temperature. C1562-92 - Height Air Pump Control - Performance Or Incorrect Operation. C159F-92 - Air Suspension Reverse Valve 1 Control - Performance Or Incorrect Operation. C15A0-92 - Air Suspension Reverse Valve 2 Control - Performance Or Incorrect Operation. C155E-92 - Height Pressure Vent Control - Performance Or Incorrect Operation C15AA-00 - Air Leak During Vent. In addition, the customer may notice the following condition: Vehicle does not change ride heights when selected in cold weather.
SUBJECT: Flash: Air Suspension Control Module (ASCM) OVERVIEW: This bulletin involves updating the ASCM with the latest available software.
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SYMPTOM/CONDITION: Customers may experience no ride height change with the vehicle in real cold conditions and in addition they may also have a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set: C15A1-00 - Unable To Obtain Desired Ride Height. C1562-98 - Ride Height Air Pump Control - Component Or System Over Temperature. C1562-92 - Height Air Pump Control - Performance Or Incorrect Operation. C159F-92 - Air Suspension Reverse Valve 1 Control - Performance Or Incorrect Operation. C15A0-92 - Air Suspension Reverse Valve 2 Control - Performance Or Incorrect Operation. C155E-92 - Height Pressure Vent Control - Performance Or Incorrect Operation. C15AA-00 - Air Leak During Vent. In addition, the customer may notice the following condition: Vehicle does not change ride heights when selected in cold weather.
RAM 1500 PICKUP: TRANSMISSION FLUID IS PRESENT IN THE ENGINE COOLANT ON SOME TRUCKS *CN
CHRYSLER: 2014-2015 RAM 1500: WHEN TEMPERATURES ARE BELOW 32 DEGREES, SOME VEHICLES MAY EXPERIENCE A MIL ILLUMINATION.
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THIS APPLIES TO 3.0L DIESEL ENGINES. *LJ
Electrical
83 bulletinsStart Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS Related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website...
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to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing the incorrect repair kit part number to populate. Please use the Mopar Connector Repair Kit Website until this issue is resolved.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate,...
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Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous cameras image before displaying the current image.
Flash: 3.0L Powertrain Diagnostic And System Enhancements EGR System And AC Compressor Relay Operation This bulletin...
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involves reprogramming the Powertrain Control Module (PCM) with the latest available software.
RA2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud (Grand Cherokee only). U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only).Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically...
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damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
Pump - vacuum For DS vacuum pump concerns only; If the vacuum pump continues to run even when the ignition is off;...
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before replacing vacuum pump, please call Tim Parks on cell (248) 245-9395 or Fernando Betancourt on cell (248) 202-7871. If you do not receive a return call within 15 minutes, proceed with the repair.~
(Rev. B) Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
USB Charging Port Before replacing this part - this is a charge only USB port intended to charge smart phones and other low power USB devices.
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To verify proper functionality, turn on the ignition with no cables or devices plugged into the port. Connect a charging cable to the port, then connect the device. If the device receives power, the port is functioning to design. There are some minor compatibility issues with some charging cables including Apple Lightning cables. For questions regarding the charging port functionality, please call Dave Diovardi at Cell (248) 941-8704 or Rick Gordon at Cell (248) 630-6281.~
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform the this inspection. Inspect the sensor for a fluid coating on the sensor pins. Orange colored rain repellant can cause this fluid build-up. Clean the pins, drain the reservoir, and fill with Mopar approved washer fluid. Check to determine if the issue has been resolved. Continue with repair if necessary. Also, please inform the customer not to use Rain-X in the system to avoid this issue. Please contact Chuck Hood at cell (248) 613-7591 if you have questions or need additional information. Thank you.
Malfunction Indicator Lamp (MIL) Illumination.
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Diagnostic Trouble Codes P0407 ? EGR Sensor B Circuit Low, or P0408 ? EGR Sensor B Circuit High Set
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application.
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If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Redacted Content
Battery Tester Warranty Code Procedures, Midtronics Charger Update Process
Battery Tester Warranty Code Procedures, Medtronic Update Process
Flash: 3.0L Powertrain Diagnostic And System Enhancements EGR System And AC Compressor Relay Operation This bulletin...
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involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. ? Enhancements to improve A/C compressor relay duty cycle operation to prevent ignition off battery draw. ? Powertrain system improvements to enable EGR cleaning routine. ? Software to eliminate Malfunction Indicator Lamp (MIL) Illumination with no defect found for Diagnostic Trouble Code (DTC) P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control.
RA2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud (Grand Cherokee only). U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only).Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
MIL Illumination DTC U11E9 After Fascia Removal This bulletin involves confirming that the Active Grille Shutter (AGS)...
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electrical harness connector is properly connected.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Washer Fluid Level Sensor Prior to replacing this part due to "Low Washer Fluid" tell tale light on the dash and the...
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washer fluid bottle is full, please perform this inspection: Check if float sensor is rotated off location from the bottle anti-rotation features that surround the SENSOR. Check to determine if the issue has been resolved. Continue with repair if necessary. Please contact Chris Koch at cell (248) 248-622-6417 if you have questions or need additional information.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
This bulletin involves configuring the Body Control Module (BCM).
This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the
This bulletin involves reprogramming the Powertrain Control Module (PCM) with updated
This bulletin involves configuring the Body Control Module (BCM).
This bulletin involves reprogramming the Vehicle System Interface Module (VSIM) with the
CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to...
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replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pictures of the failed part to FCA Redacted Content
(Rev. B) Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
(Rev. B) Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
External Fuel Pump Relay Kit Now Available
(Revision A) Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be...
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serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the...
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relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be...
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serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
Power Distribution Center If the PDC is being replaced due to a failed internal fuel pump relay, the relay can now be...
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serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test...
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equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are necessary.
Malfunction Indicator Lamp (MIL) on.
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Diagnostic Trouble Codes (DTCs) P2463 ? Diesel Particulate Filter Soot Accumulation, and P2453 ? Diesel Particulate Filter Differential Pressure Sensor Circuit Performance Set.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
Malfunction Indicator Lamp Illumination (MIL).
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Diagnostic Trouble Code (DTC) P203E ? Reductant Level Sensor 1 Circuit Intermittent-Erratic Set.
RADIO, MULTI Media For RA3 and RA4 8.4? radio concern of reoccurring update request pop-up on each key cycle after a...
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radio FOTA (Firmware Update Over the Air) has been completed, please DO NOT replace the radio. To recover the radio, 12v power needs to be disconnect from the radio to clear radio memory either by removal of the radio fuse or preforming a battery disconnect. Note: Fuse removal is the preferred method. The radio needs to be disconnected from power long enough to clear memory and discharge the Capacitance within the radio. Please refer to the latest in diagnostics for further information.
RADIO [RES] - New and/or Service Exchange For RES radio concerns.
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Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Please verify that the radio part number and/or serial number is not "FFFF". If either field shows "FFFF", please contact Mike Wielgat at 248-576-6696 or Rohan Negandhi at 248-421-9608 If no response in 15 minutes, proceed with repair.
Sensor-nitrous oxlde
Module-Parking Assist
Part Description: Accelerator Pedal Issue Description: Vehicle has accelerator pedal fault code.
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Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual. Make sure to check wiring and connectors. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
RA1 Radio Enhancements This bulletin involves updating the software on the RA1 Radio.
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A customer may experience, one or more of the following conditions: ? Radio may reset, turn itself off and then back on again. All Symptom Listed Below Are For 2013 Vehicles Only: ? Radio may be muted. Any of DTCs B1400-92-Front Left Audio Speaker Output - Performance Incorrect Operation and/or B1404-92- Front Right Audio Speaker Output - Performance Incorrect Operation and/or B1408-92-Rear Left Audio Speaker Output - Performance Incorrect Operation and/or B140C-92-Rear Right Audio Speaker Output - Performance Incorrect Operation, maybe active or stored. ? Radio display screen may turn off. ? Radio will stay on after the vehicle is turned off with remote. (Applies to vehicle with Mopar remote start add on package only). ? Radio will stay on for 20 minutes after ignition is turned off and the only way to turn off the radio is by pressing the power button on the radio. Software was updated to have the radio shut off based on the cluster accessory delay setting.
LED Lamp Configuration Update This bulletin involves configuring the Body Control Module (BCM).
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The customer may describe LED Turn Signals do not properly display.
Vehicle System Interface Module Unresponsive This bulletin involves reprogramming the Vehicle System Interface Module...
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(VSIM) with the latest available software. Customers may notice uplift components connected to the VSIM inoperative at times. This is caused by a condition where as the VSIM locks up and becomes unresponsive. No DTCs will be reported for loss of communication between the VSIM and Central Body Controller (CBC). This can be corrected by updating the VSIM with the latest available software. SYMPTOM ONLY FOR 2013 DD AND DP with Power Take Off Prep (Sales Code LBN) Customers may experience after 30 minutes of operation the PTO may shut off. The PTO will start working again after the ignition is cycled.
Title 68260866AB: Module Kit - Occupant Classification Start Date: 10/22/2015 7:00 AM End Date Message You have been...
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identified as either having stock, or have stock in transit to your dealership. Please return suspect stock of part number 68260866AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Control Module - Air Bag Electronic Control w/side Capability Start Date: 10/19/2015 7:00 AM End Date Message ...
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You have been identified as either having stock, or have stock in transit to your dealership. Please return all stock of following part numbers: 68085880AD, 68085880AF, 68085881AE, 68085881AF, 68085881AG. Replacement part numbers are: 68085880AG, and 68085881AH. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Inspection and return of PN 68210332AA - FUEL PRESSURE SENSOR Start Date: 10/6/2015 7:00 AM End Date Message You...
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are receiving this email as you have been identified to have stock on hand or have stock in transit to your dealership. Reports of dealers receiving incorrect fuel pressure sensors packaged as 68210332AA. Correct and suspect parts can be identified visually by the color of the label on the sensors. Correct sensors have white color label on the part whereas the suspect sensors have yellow colored labels. Reference pictures attached for visual identification. Please inspect stock on hand and return any suspect parts found back to your facing PDC using MRA code 02. Replacement parts can be obtained by reordering the same part number. Direct all questions via email to vn83@chrysler.com
RA2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may lock up. ? Back up display may not turn off. ? Audio mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud (Grand Cherokee only). ? U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only). Improvements: ? Only allow vehicle settings to be changed in run mode. To help ensure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
Safety Recall R23 - REPROGRAM OCCUPANT RESTRAINT CONTROL MODULE - Dealer Notification
Safety Recall R35 Reprogram Occupant Restraint Control Module - Dealer Notification
RA3/RA4 Radio The MY16 RA3/4 radios are susceptible to randomly set an erroneously BCM or IPC ?U0184 - Loss of Com with Radio? fault.
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The radio should not be replaced for this issue if the fault is stored, if the code cannot be reproduced and no trouble can be found (radio functions properly). In this case it is no impact to the customer in any way. Do NOT replace the radio for this issue. Please contact John Carlesimo at cell (248) 941-8756 if you have any further questions regarding this fault.
Tire pressure monitoring module Prior to replacing tire pressure monitoring module, for DTC's C151D, C1581, please ...
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contact Michael Wang at cell (248) 701-5351. If no response or contact is made within 15 minutes, proceed with repairs as necessary.
Battery Please call Bob Horn at cell (248) 231-3315 prior to replacing any battery.
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Please identify battery with the last 8 VIN digits along with the 15 digit Medtronic code from the GR-8 tester. If no response in 15 minutes, continue with the repair. Battery needs to be held and not turned in for core charges.
RA2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may experience one or more of the following: ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud (Grand Cherokee only). ? U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only). Improvements: ? Only allow vehicle settings to be changed in run mode. To help ensure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P20C2 - Reductant Heater 3 Control Circuit Performance. ? P204F - Reductant System Performance. ? P20E9 - Reductant Pressure Too High. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release. ? Enhancements to improve A/C compressor relay duty cycle operation to prevent ignition off battery draw. ? Powertrain system improvements to enable EGR cleaning routine.
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or...
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Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). The Telematics Module (and associated components) is the system responsible for these features. A power cycle may be required for the hands-free module for proper diagnosis.~ Please reference; 8T - Navigation/Telecommunication Diagnosis and Testing (DIAGNOSIS AND TESTING - HANDS FREE PHONE)
Flash: 2.4L Powertrain Diagnostic and System Improvements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination or one or more of the following conditions. Upon further investigation the technician may find the following Diagnostic Trouble Codes (DTCs) set in the PCM memory:
05187880AC - Inspect and Return: Relay Assy - Heater Intake Air You have been identified as either having stock, or...
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have stock in transit to your dealership. Please return suspect stock of part number 05187880AC. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31st August, 2016.
Pump - vacuum For DS vacuum pump concerns only; If the vacuum pump continues to run even when the ignition is off;...
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before replacing vacuum pump, please call Tim Parks on cell (248) 245-9395 or Fernando Betancourt on cell (248) 202-7871. If you do not receive a return call within 15 minutes, proceed with the repair.~
R4801865AC Alternator Assy - 220 Amp You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of part number R4801865AC. Replacement is part number 04801865AE which is in stock and available. Please return suspect parts back to your facing depot using Return Code 02, before 04 April, 2017.
Flash: 3.0L Powertrain Diagnostic And System Enhancements EGR System And AC compressor Relay Operation This bulletin...
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involves reprogramming the Powertrain Control Module (PCM) with the latest available software. The following powertrain system improvements/enhancements are included in this software release. * Enhancements to improve A/C compressor relay duty cycle operation to prevent ignition off battery draw. * Powertrain system improvements to enable EGR cleaning routine. * Software to eliminate Malfunction Indicator Lamp (MIL) Illumination with no defect found for Diagnostic Trouble Code (DTC) P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control.
RA2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud (Grand Cherokee only). U0208-00 - Loss Communication With Heated Seat Control Module (Cherokee only).Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
MIL Illumination DTC U11E9 After Fascia Removal This bulletin involves confirming that the Active Grille Shutter (AGS)...
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electrical harness connector is properly connected.
Accelerator Pedal Before replacing accelerator pedal, be sure to follow fault code diagnostic procedures in service manual.
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Make sure to check wiring and connectors. P2122 and P2127 will set if accelerator pedal connector is disconnected during diagnosis. Make sure codes are active before replacing pedal. DTC P2299 is usually caused by a two footed driver and accelerator pedal should not be replaced for this fault.
Integrated Center Stack If vehicle is found within 50 mile radius of the Detroit Metro area please hold vehicle and...
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contact:~ Contact one of the following:~ Daniel Acciacca CELL (586) 709-1537~ Michael Savich CELL (248) 214-7270~ Ayed Hadaad CELL (248) 941-8707~ Issue: On a 2015 & 2016MY LA (Challenger), LD(Charger) and LX (300), the Integrated Center Stack (ICS) may experience a lock-up/Inop condition (complete loss of functionality) during any vehicle diagnostic session (reading fault codes, clearing fault codes, reflashing of any module, etc.). If this occurs, do not replace the ICS. The module functionality can be restored if it is reset by disconnecting power to it (by removing fuse, battery disconnect or module connector disconnect).~
Powertrain Control Module If a PCM/ECM is being replaced due to liquid being present inside of the PCM/ECM electrical...
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connector(s) on a 2015-2016 model year 5.7L Hemi DS, D2, DD, DJ or DX truck, please call Lou Nigro at cell (810) 293-3858. If no response is received within 15 minutes, please continue with repair.~
BULLETIN ON POWERTRAIN CONTROL MODULE REPROGRAMMING WITH THE LATEST SOFTWARE AVAILABLE *CN
Other
82 bulletinsPlate - Planetary
LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up,...
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this is normal and not a defect.
Pentastar Oil Filter Adapter
If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with...
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semi and full synthetic oils.
Center Console.
Center Console Lid Binding
Blind Spot Or Park Assist Warnings, False Activation
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Rattle Tapping Fluttering Noise From A Pillar Or Dash Driving At Highway Speeds
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed
Powertrain Diagnostic And System Enhancements.
Powertrain Diagnostic And System Enhancements.
Powertrain Diagnostic And System Enhancements.
The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not...
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Detected Message
Rattle Tapping Fluttering Noise From A Pillar Or Dash Driving At Highway Speeds
Cruise Control Inoperative.
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle
Blind Spot Or Park Assist Warnings, False Activation
Customer Satisfaction Notification U07 AutoPark Functionality
Disinfectant Solution Recommended for COVID-19
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Speed Control Operates Intermittently
Parts Escalation Process (OD61336 Linked Document - Parts Support Instructions)
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry...
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awareness regarding the use of aftermarket parts.
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to...
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structural repair parts usage.
Customer Satisfaction Notification U07 AutoPark Functionality
Actuator-Multiaitr
Mat Kit- Floor Front
Power Transfer Unit
POWER DISTRIBUTION CENTER - INTELLIGENT POWER
FASCIA - REAR
Title MasterShield Products Start Date: 10/28/2015 7:00 AM End Date Message You have been identified as either having...
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MasterShield Products in stock, or have stock in transit to your dealership. Please return all stock of follow ing part numbers: 82212074, 82212075, 82212076, 82212077, 82212078, & 82213598 . Please return suspect parts back to your facing depot using Return Code 02, before 18 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Message You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all suspect stock of following part number: 05026886AJ. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 02 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com
Molding Sill-Rear
Cruise Control Switch Before ordering or replacing this part please contact Dennis Gauthier at cell (248) 613-9756.
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If no response is received within 15 minutes, then proceed with required repair.
Element Assy- Heated Seat If any of the Front Heated Seats are Inoperable.
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Call Mike Wicker at cell (248) 821- 9350 with the Fault Code, so we can determine true root cause. If your call is not returned within 15 minutes, please continue with the repair
Replacement Seat Covers And Seat Cover Repairs This bulletin involves FCA US LLC position in regard to replacement seat...
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covers and seat cover repairs.
To announce a VIP LOP Restriction Program on the Multi-Displacement Solenoid (MDS) in an effort to monitor and correct...
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quality issues in a timely and efficient manner
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of part number 68288760AA. Replacement part number is 68288760AB. Replacement parts w ill be available w eek ending 5/6/16. Please return suspect parts back to your facing depot using Return Code 02, before 26 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part numbers: 68003062AB, 68003083AB, 68003085AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part numbers: 1PE001W 7AB, 1PE011W 7AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 24 May, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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As per regulatory compliance: Please return follow ing stock of part numbers: 82214711, 82214712, 82214713, 82214714, 82214715, 82214716, 82214717, 82214718, 82214720, 82214721, 82214722, 82214723, 82214724, 82214725, 82214726, 82214727, 82214728, 82214729, 82214730, 82214731, 82214732. Please return parts back to your facing depot using Return Code 02, before 31May, 2016.
Inspect and Return: Latch Seat, and Latch Seat Back You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of following part numbers: 68050625AA, 68050626AA, 68050627AA, 68050628AA, 68050743AA, 68050744AA, 68050839AA, 68050841AA, 68257133AA, 68257134AA, 68264578AA, 68264579AA, 68264580AA, 68264581AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 12 April, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
P/N 68111384AB: Inspect &Return: Switch - Speed Control You have been identified as either having stock, or have stock in transit to your dealership.
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Please return parts which have a pacakging date code of July 20th 2016. Reference pictures attached for suspect part identification. Please return parts backto your facing depot using Return Code 02, before 31 August, 2016.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 68143886AA. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 68174065AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of part number 04685719AI. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 11 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part numbers: 68141880AH, 68141881AH, 68145625AI, 68145626AI, 68189480AF and replacement part numbers are 68141880AI, 68141881AI, 68145625AJ, 68145626AJ & 68189480AG respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part number: 05278632AF and replacement part number is 52030379AA which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part numbers: 1YG06JSCAC, 1YG06KEPAC, 1YG 06KFSAC, 1YG 06KGZAC, 1YG 06KBUAC and replacement part numbers are 1YG 1YG06KFSAD, 1YG 06KG ZAD, 1YG 06KBUAE respectively,which arein stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all stock of following part number: 68188889AE and replacement part number is 68188889AF which isin stockand available. Please return suspect parts back to your facing depot using Return Code 02, before 05 July, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of following part numbers: 68036213AA, 68036230AF, 68158196AC, 68158197AD, & 68158454AD. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Shop Certification Program Guidelines
Vehicle Restriction Program - Cummins Enhanced Customer Satisfaction (ECS)
Recliner - Stow and Go: Return Youhave been identified aseither having stock,or have stock in transit toyour dealership.
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Please return allstock of following part numbers:68241568AB,68241568AC,68241569AB,68241569AC, 68241570AB,68241571A.Replacement part numbersare 68241568AD,68241569AD,68241570AD,68241571AD, which are in stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
STAR receives on average 1,000 contacts per day ? that?s 300,000 annual contacts for technical assistance.
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This same month last year we had over 40,000 open aged > 5 days tickets. As a result of focused efforts to verify vehicles are repaired and close tickets the number is now at just under 7,000 tickets.
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states ...
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(Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington dc), and some ladco states (Illinois, Michigan, and Ohio). Mopar offers an alternative product (82213192) which is a water based product approved for sale in the aforementioned states.~ ~ Please inform the customer & your prep dept that spraying excessive amounts of the fabric protector on load floors will result in the breaking down of the adhesive (glue) that is used to create the bond between the fabric (carpet) and the load floor. This will apply to any vehicles equipped with rear load floors such as WK, WD, PM, MK, KA, KK. The carpet will appear to be loose, wrinkly, or bunch up~
Rear seat fold latches If the rear seat is difficult to fold or binds, please contact Trevor Trudell at cell (248) 420-7340 before making any repair.
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If no response within 15 minutes please proceed with the repair.
Front Seat Adjuster Assemblies If the seat has a squeak or rattle, and it is reproducible, please call Trevor Trudell...
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at cell (248) 420-7340 before any work is performed. If no response within 15 minutes please proceed with repair.
SYMPTOM/CONDITION: The customer may describe a binding or audible clicking condition when the center console lid is ...
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being opened or closed.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
CHRYSLER: DODGE RAM, CUSTOMERS MAY EXPERIENCE A EXTENSIVE VIBRATION COMING FROM THE REAR OF THE VEHICLE WHICH REQUIRES THE REAR SHAFT REPLACEMENT.
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*LJ
Body & Paint
67 bulletinsAluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates
"Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Verify current warranty policy to determine if digital imaging pre-authorization is required or pre-approval is required from the Regional Office; depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels."
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to determine if digital imaging pre authorization is required or Pre Approval is required from Regional Office depending on market.** This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot.
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Mirror Contacts Door Window Glass In The Folded Position.
Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other...
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exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is required for Smart Warranty Base dealers or Pre Approval is required from Regional Office depending on market. This bulletin involves inspecting and if necessary removing corrosion and refinishing the suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
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**This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through...
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primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding steel body panels and structural components.
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
Tailgate controller If the vehicle is in for tailgate issue on all RAMs 2014, 2015, 2016 MY, FCA is looking to gather...
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information prior to repairing the vehicle. Please contact Jim Smith via Cell Phone (248) 765-8972 If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair.
Outside Power Fold Rearview Mirror Appears Loose Or Shakes
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
The customer may describe the tailgate making contact with the passenger side outer box panel
The customer may describe the tailgate making contact with the passenger side outer box panel
This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
Outside Power Fold Rearview Mirror Noise Or Loose At Pivot
Tailgate Contacting Pickup Box Panel When Closing This bulletin involves adjusting the passenger side outer box flange.
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The customer may describe the tailgate making contact with the passenger side outer box panel.
This bulletin involves reprogramming the Instrument Panel Cluster (IPC) with the latest
The customer may describe the tailgate making contact with the passenger side outer box panel
The customer may describe the tailgate making contact with the passenger side outer box panel
This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
Outside Power Fold Rearview Mirror Appears Loose Or Shakes
Aluminum Body Panel Corrosion Repair This bulletin involves inspecting and if necessary removing corrosion and...
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refinishingthe suspect aluminum panels on the vehicle, hood, door, fenders, hinges, swing gates or liftgate panels.
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
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**This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
Outside Power Fold Rearview Mirror Appears Loose Or Shakes
Authentic Mopar Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the recommended usage of Authentic Mopar Glass.
SAFETY RECALL U74 & V44 ? TAILGATE LATCH (UPDATED) WIC ARTICLE 2688- RECALL RELATED DAMAGE 2015-2017MY RAM TRUCKS
Safety Recall V47 / NHTSA 19V-325 Backlite Glass Parts Ordering Information
Latch- Front Door
Run-Front Door Glass
Panel Assembly-Door Trim
ASH RECEIVER - INSTRUMENT PANEL
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid.
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The customer may describe a binding, hesitation or audible clicking condition when the center console lid is being opened or closed.
Poor Adhesion Of The Chrome RAM Emblem Letters To The Tailgate This bulletin involves inspecting and if necessary,...
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replacing the affected chrome RAM emblems on the tailgate. The customer may describe what appears to be a gap between the RAM lettering and the tailgate of the vehicle. The RAM lettering emblems may separate from the tailgate due to insufficient adhesive bond strength. Fig. 1 RAM lettering on tailgate
Part Description: Rear Door - Door Mounted Weatherstrips Issue Description: Prior to replacing this part for a worn,...
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warped, torn, folded, or puckered condition, please take a photograph of the issue in the vehicle and send to andrew.johnson@fcagroup.com. After taking and saving the photograph, continue with the repair.
Poor Adhesion Of The Chrome RAM Emblem Letters To The Tailgate This bulletin involves inspecting and if necessary,...
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replacing the affected chrome RAM emblems on the tailgate. The customer may describe what appears to be a gap between the RAM lettering and the tailgate of the vehicle. The RAM lettering emblems may separate from the tailgate due to insufficient adhesive bond strength. Fig. 1 RAM lettering on tailgate
Poor Wheel Opening Molding Adhesion To The Body This bulletin involves inspecting and if necessary, replacing the affected wheel opening molding.
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The customer may describe what appears to be a gap between the wheel opening molding and the body of the vehicle. Wheel opening moldings may separate at body due to insufficient adhesive bond strength (Fig. 1). Fig. 1 Wheel opening molding separation
Windshield Wiper Blade/Element Maintenance
Title 05182600AC: Molding Assy - RR Door LWR RT Start Date: 10/23/2015 7:00 AM End Date Message You have been...
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identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 05182600AC. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 13 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Latch Assy. Hood W/AJAR Switch Start Date: 10/6/2015 7:00 AM End Date Message You have been identified as...
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either having stock,or have stock in transit to your dealership. Please return all suspect stock of following part numbers:68159725AB,& 68261143AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02,before 27 O ctober,2015. Return any open orders in process too. Direct all questions via email to MO PARQ C@fcagroup.com
Water In Driver Foot Well - Park Release Cable Grommet Not Seated This bulletin involves seating the manual park release cable grommet to the cowl.
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The customer may describe water in the driver foot well. This water leak condition may be due to the manual park release cable grommet not being properly seated to the cowl during vehicle assembly.
Inspection and Return:MOLDING ASSY-RR DOOR DAYLIGHT OPENING RT:04805838AD,MOLDING ASSY-RR DOOR DAYLIGHT OPENING...
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LT:04805839AD
Mopar Trailer Tow Mirror Kit After installing the Mopar Trailer Tow Mirror Kit, configure the vehicle for Trailer Tow mirrors.
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To do this, add the LEG (Trailer Tow Mirrors) sales code to the VIN using DealerCONNECT and then performing a vehicle re-configuration using the WiTech tool.~ After Kit is completely installed, perform the following;~ 1. Add LEG sales code to the VIN under the ?Vehicle Option Updates? Found on Dealerconnect~ 2. Update Vehicle Configuration by using the WiTech tool and performing ?Restore Vehicle Configuration.?
Lower Center Instrument Panel Bracket Fasteners Loose This bulletin involves tightening the lower instrument panel...
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bracket fasteners to the proper torque specification. The lower center instrument panel fasteners were left loose during vehicle assembly. This condition may result in a buzz, squeak, or rattle noise coming from the lower center instrument panel area.
Bumper Kit If you are ordering a Center Console bumper kit to repair a vehicle for TSB 23-001- 16 or RRT 16-011 and...
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you receive kit PN 68315574AA, discard the instruction sheet shipped with the kit and reference TSB 23-001-16 REV. B for correct bumper installation instructions. ~ Note: This only applies to the AA level of the kit
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
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**This bulletin will help prevent a binding or an audible clicking noise in the center console lid. NOTE: Do not attempt to fix a center console lid that has an existing binding or audible condition by adding the bumper.**
68160775AB: Inspect and Return: Switch - Outside Door Handle You have been identified as either having stock, or have...
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stock in transit to your dealership. Please return suspect stock of part number 68160775AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 26 August, 2016.
DAPAP Requirements - Addition of Exterior Mirrors (Rev.
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A)
Cover - Roof Rack Youhave been identified aseither having stock,or have stock in transit toyour dealership.
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Please return allsuspect stock of part numbers:68212041AC,68141170AC,55112738AA.See attachmentsfor identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Molding Assy ?Frt door day light opening Rt/Lt: Return You have been identified as either having stock, or have stock in transit to your dealership.
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Please return all suspect stock of following part numbers: 57010364AI, 57010365AI, 57010504AJ, 57010505AJ, 68224368AB, 68224369AB. Please return suspect parts back to your facing depot using Return Code 02, before 17 April, 2017.
55395241AG Weatherseal - Windshield to Cowl Please return allstock of following part...
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numbers:55395241AG,55395241AE.Replacement ispart number 55395241AH which isin stock and available. Please return suspect partsback toyour facing depot using Return Code 02,before 12April,2017
04589131AG, 04589243AG - Inspect and Return: Liftgate - Latch Assy You have been identified as either having stock, or...
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have stock in transit to your dealership. Please return suspect stock of part number 04589131AG, 04589243AG . See attachments for identifying suspect stock. Replacement part can be obtained by reordering the same part number. Please return suspect parts back to your facing depot using Return Code 02, before 7 April, 2016.
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid to prevent the lid from binding.
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The customer may describe a binding or audible clicking condition when the center console lid is being opened or closed.
Mirror, Outside Rearview Replacement outside rearview mirror assembly comes equipped with Turn Signal and Auxiliary (Puddle) Light.
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If Turn Signal/Puddle Lamp is visually different from OE, you will need to swap the original lamp to the new mirror unit.
Tailgate controller If the vehicle is in for tailgate issue on all RAMs 2014, 2015, 2016 MY, FCA is looking to gather...
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information prior to repairing the vehicle. Please contact Jim Smith via Cell Phone (248) 765-8972 If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair.
Tailgate Contacting Pickup Box Panel When Closing This bulletin involves adjusting the passenger side outer box flange.
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The customer may describe the tailgate making contact with the passenger side outer box panel.
Center Console If vehicle comes in for squeaking, clicking, or binding of the center console lid, verify the complaint...
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by cycling the upper console lid. Check for a green dot sticker on the back of the console behind the rear panel by the hinge. ~ If the above complaint is verified and the console DOES NOT have a green dot sticker near the hinge (behind the back panel), order kit PN 68315574AA and install per the included instructions. Otherwise continue with the repair. Please reference TSB 23-001-16 Rev. E (or later version).
Tailgate Contacting Pickup Box Panel When Closing This bulletin involves adjusting the passenger side outer box flange.
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The customer may describe the tailgate making contact with the passenger side outer box panel.
Center Console Lid Binding This bulletin involves adding a rubber bumper to the console lid.
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The customer may describe a binding, or audible clicking condition when the center console lid is being opened or closed.
Tailgate Contacting Pickup Box Panel When Closing This bulletin involves adjusting the passenger side outer box flange.
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The customer may describe the tailgate making contact with the passenger side outer box panel.
Tailgate Contacting Pickup Box Panel When Closing This bulletin involves adjusting the passenger side outer box flange.
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The customer may describe the tailgate making contact with the passenger side outer box panel.
Fuel System
47 bulletins"Dual EVAP System Extreme Duty Vapor Canister Filter Kit Customers operating fleet or severe/extreme duty gasoline...
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vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle may exhibit/set one or more of the following Diagnostic Trouble Codes (DTCs): P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience one or more of the following: Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling. "
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
COOLER - EGR
Guidelines For The Use Of Alternative Diesel Fuels.
Customer Satisfaction Notification T12 VECI Label The Vehicle Emission Control Information (VECI) label on about...
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120,000 of the above vehicles may be missing emission control information. The VECI label is often used during in-use Inspection and Maintenance (I/M) testing to verify proper emissions related components. Incorrect VECI label information could result in denial of vehicle registration for the vehicle in the state of California. A new VECI label must be installed.
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission...
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Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.
Diesel Fuel Injector Cleaning Procedure
Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that...
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an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
Diesel Fuel Injector Cleaning Procedure
Diesel Fuel Injector Cleaning Procedure
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Part Description: 26 Gallon Fuel Tank Issue Description: Before replacing this part, please call Frank Provenzano at...
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cell (248) 379-1126, or Delmas Mayle at cell (248) 379-0978 or Ayman Bezzi at cell (313) 244-2785 . If a response is not received within 15 minutes, then proceed with necessary repair.
Part Description: 26 Gallon Fuel Tank Issue Description: Before replacing this part, please call Frank Provenzano at...
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cell (248) 379-1126, or Delmas Mayle at cell (248) 379-0978 or Ayman Bezzi at cell (313) 244-2785 . If a response is not received within 15 minutes, then proceed with necessary repair.
Diesel Fuel Injector Cleaning Procedure
Dual EVAP System Extreme Duty Vapor Canister Filter Kit This informational bulletin is to make technicians aware that...
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an EVAP dual vapor canister filter kit(Mopar part #68478013AA)is available in place of the OEM single vapor canister filter.This kit should not be installed on vehicles driven in normal conditions that are not subjected to the below symptom/conditions. Customers operating fleet or severe/extreme duty gasoline vehicles in continuous dusty driving conditions can plug the single OE filter system and may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furtherinvestigation the technician may find that the following Diagnostic Trouble Codes (DTCs) have been set:P0441 - EVAP Purge System Performance. P062A - Fuel Pump Control Performance. Customers may also experience the following conditions:Hard to fill fuel tank with fuel. Premature shut-off of the gas nozzle when refueling. Flow back of fuel while refueling.
(Revision A): P2463-00-DIESEL PARTICULATE FILTER - SOOT ACCUMLATION
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season
Customer Satisfaction Notification VA7 3.0L Diesel Performance
Revised Emissions Recall V08 3.0L Diesel Emissions
Revised Emissions Recall V11 3.0L Diesel Emissions
Revised Emissions Recall V08 3.0L Diesel Emissions
Revised Emissions Recall V11 3.0L Diesel Emissions
Revised Emissions Recall V08 3.0L Diesel Emissions
Revised Emissions Recall V11 3.0L Diesel Emissions
VB1 2014-2019MY DS 3.0L Diesel EGR Cooler (OD61336 Linked Document - Coolant Level Check Tutorial)
Safety Recall VB1: 2014-2019 DS 3.0L EGR Cooler Customer Handling
wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK
CUSTOMER SATISFACTION NOTIFICATION U07- AUTOPARK FUNCTIONALITY RAM ECO DIESEL TRUCKS ONLY ? VINS REMOVED (Replaced...
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OD55507)
V08/V11/V16 3.0L DIESEL EMISSIONS CAMPAIGNS FREQUENTLY ASKED QUESTIONS (replaced OD55489)
V08/V11/V16 3.0L DIESEL EMISSIONS CAMPAIGNS FREQUENTLY ASKED QUESTIONS
EMISSIONS RECALL V08 & V11 3.0L DIESEL EMISSIONS IMPORTANT STEP IN DEALER INSTRUCTIONS
Tube- Fuel Filler
Tube- Fuel Filler
TAILPIPE - EXHAUST
Part Description: 26 Gallon Fuel Tank Issue Description: Before replacing this part, please call Frank Provenzano at...
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cell (248) 379-1126, or Delmas Mayle at cell (248) 379-0978 or Ayman Bezzi at cell (313) 244-2785 . If a response is not received within 15 minutes, then proceed with necessary repair.
Title 68146401AA: Tube - Fuel Filler Start Date: 10/19/2015 7:00 AM End Date Message You have been identified as...
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either having stock, or have stock in transit to your dealership. Please return all suspect stock of following part number: 68146401AA. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 09 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Title Win Kit - Transmitters and Win Start Date: 10/12/2015 7:00 AM End Date Message You have been identified as...
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either having stock, or have stock in transit to your dealership. Please return following part numbers: CBTTP57FAA, & CBTTP57FAB. Replacement part number CBTTP57FAC will be available week beginning 26 O ct., 2015. There are reports of pre-programmed FO BS in these kits, preventing dealer pairing of W IN and Transmitter Key FO BS. If repair is needed prior to new part availability, order two of part number 05026886AK transmitter Integrated Key FO B. Please return suspect parts back to your facing depot using Return Code 02, before 06 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Fuel Economy Information Is Missing This bulletin involves performing a wiTECH routine to reset the cluster, so the...
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fuel economy information will be properly displayed. The customer may notice that the fuel economy information screen is blank, as seen in (Fig. 1). Fig. 1 Fuel Economy Information Missing Blank cluster display screen
Inspection and Return: 68261532AA: Evaporator - Air Conditioning
Fuel tank Before replacing this part, please call Keith Kerby on his Cell (248) 420-5540 OR Manuel Gandara on cell...
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(248) 622 8109 ~ Mexican Dealers please call Ricardo Lozada at cell +52 1 55 1370 3187. If no return call in 15 minutes, continue with repair.
Evaporative System Integrity Monitor switch (ESIM) Prior to replacing this component on a 2015 Dodge Journey (JC),...
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please call Bob Bruni at cell (248) 736-8958. If a response is not received within 15 minutes, then continue with the necessary repair.
RE2 RE6 RB5 RB6 Radio Software Enhancements This bulletin involves updating the radio software and navigation if equipped.
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A customer may experience one or more of the following conditions: Radio display screen will lock up and reset intermittently. Incorrect routing directions to fuel stations when using Travel Link. Unable to turn on heated seats; icon is greyed out. Navigation screen goes blank. Navigation system freezes/locks up. Vehicles with Mopar special edition radio will update radio?s splash screen. Navigation icon shows the vehicle going backward when it?s moving forward.
68085119AE,Inspect and Return: Exhaust Pipe Assy - Frt W/Catalytic Converter You have been identified as either having...
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stock, or have stock in transit to your dealership. Please return suspect stock of part number 68085119AE. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 30 June, 2016. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
Housing Assy - Fuel Filler Door Youhave been identified aseither having stock,or have stock in transit toyour dealership.
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Please return allsuspect stock of part numbers:68148794AH,68148794AF,68148794AD,68156453AH,68156453AF, 68156453AD,68161542AE,68161542AD.See attachment for identifying suspect material. Please return suspect partsback toyour facing depot using Return Code 02,before 19April,2017.
Door Hinge Assembly Side door hinge noisy.
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Only replace the door hinge with the integral check device. Do not replace the simple hinge if it is not damaged it is not the source of the noise. Replacing it unnecessary and is an over-repair.
Replace Vehicle Emission Certification Information Label This bulletin involves replacing the Vehicle Emission...
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Certification Information (VECI) Label.Owner may be turned away from Inspection and Maintenance (IM) station or fail IM testing because of missing emission components on VECI label. The customer may notice that some info is missing on their VECI labels.is missing. If information is shown in this area, do not replace the label.All vehicles were built with the correct emission components installed and there is no impact on emission performance or drivability.
Transmission
37 bulletinsTransmission Quick Learn Procedure
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Trans Oil Pan, Heater Tube or O-ring, Heater Applies to vehicles equipped with 8 speed transmissions only; If you have...
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a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. If you have a leak concern please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. See your parts specialist for the proper gasket for the repair.
Flash: Transmission Shift And Drivability Enhancements This bulletin involves reprogramming the Transmission Control...
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Module (TCM) with the latest available software. The purpose of this software release is to enable the capability to capture non Diagnostic Trouble Code (DTC) control module data through the Uconnect Data Recording system. Improved shift scheduling to expand the operating range of 8th gear. Improved 7th gear upshift timing.
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders
RA3 RA4 Radio Enhancements if required, updating the radio software.
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A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous cameras image before displaying the current image. Navigation lost vehicle position, during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, ? Listen? to text, will only play 1st message. Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC. Notify user when messaging features are not s
845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based...
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transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to remedy a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...
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packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
8HP70 Tranmission shift enhancements.
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: **Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles).** Intermittently blind spot chime will not turn off (KL vehicles only). Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, ? Listen? to text will only play first message. Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. Display screen show ambient temperature as ?- - ? not normal values. Improvements: **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. Ability to press VR button for more than one second.**
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play first message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient tempe
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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A small number of customers may experience one or more of the following: Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play first message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient temperature as ?- - ? not n
8HP70 Tranmission shift enhancements.
PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch...
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packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this pressure plate: 65RFE use 04799116A$ 66RFE use 52119929A$
Transmission Oil Pan, Heater (TMU), Tube or O-ring Applies to vehicles equipped with 8 speed transmissions only; if you...
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have a leak that appears to be at the pan the use of proper leak detection is recommended. The fluid in the 8 speeds can be detected with a black light and there are aftermarket spray on leak detection materials to help ensure that the leak is properly diagnosed and not from another location such as cooler lines, heater tubes, or case porosity. Please note that the transmission pan gasket is available for many of the 8 speed applications FCA offers. Please review the available quick connect and transfer tube parts, as replacement of the TMU may not be required. If a TOC line connection is found to be the source, the quick connect may need replacement. If the leak source is coming from the connection of the TMU to the transmission, the transfer tube may need replacement. When parts are returned to the QEC the retaining clips (snap ring) for the quick disconnect fittings are missing. (This leaves a question as to whether the clips were missing from the assembly plant, or the technician removed them in order to make line removal easier.) Please return the clips with the transmission heater and note if they were not there to begin with. For any questions regarding transmission heater, contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.
Transmission ? With Torque Converter
Brake Transmission Shift Interlock (BTSI) Please contact Stacey Davis at (248) 260-6078 orstacey.davis@fcagroup.comif...
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the following scenario occurs; The T79 or U11 recall was completed where the shifter inspection was acceptable and the software flash was performed but then the customer comes back needing the BTSI bracket replaced for coming out of park without the brake or key.
Flash: 8HP70 Transmission Shift Enhancements This bulletin involves reprogramming the Transmission Control Module (TCM)...
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with the latest available software. The purpose of this software release is to enable the capability to capture non Diagnostic Trouble Code (DTC) control module data through the Uconnect Data Recording system. In addition, the following improvements are available. 2015 WK ? Improved upshift timing in eco, base, and hill modes and while using cruise. ? Improved 8-7, 3-2, and 2-1 downshift timing. ? Improved shift timing at higher altitudes. ? Improved torque converter engagement. 2015 DS ? Improved 7th gear upshift timing.
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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A small number of customers may experience one or more of the following: ? Blind Spot module beep or chime sound may be heard continuous (KL Only). ? Radio may keep the CAN bus network awake, causing a battery drain. ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user wh
Shifter - Automatic Trans Before this part is replaced for any issue please call John Grzecki on cell (248) 379- 0969.
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If you do not receive a return call within 15 minutes, proceed with the repair. Please be sure to accurately record any DTCs identified with the scan tool and document them on the repair order.
Radiator If vehicle comes in for transmission fluid leaking from trans-oil cooler fittings on the radiator, please...
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check the following before replacing the radiator/cooler:~ 1. Remove both of the transmission lines from the cooler?s top/bottom flared fittings on the radiator. ~ 2. Loosen the hex nut on the top flared fitting on the radiator tank.~ 3. Torque the top flared fitting to 235 +/- 15 Lb-In.~ 4. Torque hex nut to 100 +/- 10 Lb-In.~ 5. Repeat for bottom flared fitting.~ 6. Reinstall transmission line per normal installation procedures and ensure correct fluid level.~ ~ If vehicle is in need of a new radiator for another reason, check the new radiator for correct torque on the trans-oil cooler fitting per steps 2-5 above.~ ~ If radiator has a yellow mark by the trans-oil cooler fittings the torque does not have to be checked.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: ? Intermittently blind spot chime will not turn off (KL vehicles only). ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Faster response time when using the Remote Service App (U.S. market only). ? Faster connection time with 911(U.S. market only). ? Keyboard improvements, in the Points Of Interest (POI) section. ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? D
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: ? Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. ? Not possible to set temperature in degree C using the VR (UK vehicles only). ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? Voice Recognition (VR) operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? Voice Recognition (VR) phone button may not work at times. ? Audio muted after AUX device is disconnected. ? Voice Recognition (VR) , ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Displays correct media, song titles and tracks. ? Incoming calls, audio enhancements (LA, LD and LX Only). ? Audio for strong AM stations. ? VR performance. ? Settings can only be changed in run mode, not ACC. ? Notify user when messaging features are not supported on certain phones/devices. ? Shows direction and distance for POI when using VR.
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: ? Enable High Definition (HD) feature, (RA4 radios located in Canada and Mexico). ? Keyboard improvements, in the Points Of Interest (POI) section. ? Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). ? The Radio may switch from SiriusXM to an AM station by itself. ? Uconnect registration always present, can not remove Uconnect account. ? Teleprompter does not appear when pressing the Voice Recognition (VR) button. ? VR operation cancels while in media mode. ? Radio may display previous cameras image before displaying the current image. ? Navigation lost vehicle position, during route calculation. ? Navigation displays are missing after vehicle heading changes. ? Navigation giving incorrect guidance to exit the highway. ? FM audio may switch to AM after ignition cycle. ? Text messages appear as sender?s phone number not their name. ? VR phone button may not work at times. ? Audio muted after AUX device is disconnected. ? VR, ? Listen? to text, will only play 1st message. ? Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). ? Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). ? SirusXM station information does not update. ? Speed adjusted volume, may not work. ? AM or FM seek or tuner soft keys may be missing. ? Display screen show ambient temperature as ?- - ? not normal values. Improvements: ? High Definition (HD) radio buffering. ? Spanish translation. ? Radio station, scroll feature. ? Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). ? Making assist calls. ? App functionality and screen displays. ? Displays correct media, song titles and tracks. ? Travel
Flash: 8HP70 Transmission Shift Quality And Drivability Enhancements This bulletin involves reprogramming the...
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Transmission Control Module (TCM) with the latest available software A small number of customers may experience one or more of the following conditions. ? Bump sensation during tip-in acceleration between 5-10 mph (8-16 kph). ? Less than desired transmission performance during Torque Converter Clutch (TCC) lockup. ? Less than desired transmission performance in Tow/Haul mode. ? Less than desired transmission performance during coast down deceleration at higher altitudes. ? Bump sensation during 6-5 downshift. ? Bump sensation during 1-2 upshift.
9-spd Transmission: FOR NAFTA Market Only: If you are ordering this transmission please follow all wiTECH pop ups and Warranty Payment Guidelines.
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If this vehicle contains 1 of the 30 Diagnostic Codes in the 9 Speed Tutorial located on the Service Home Page then please follow the repair steps and submit a Topology report as well as a Vehicle Scan Report with the Warranty Claim.~
RA3 RA4 Radio Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only) The Radio may switch from SiriusXM to an AM station by itself Uconnect registration always present, can not remove Uconnect account Teleprompter does not appear when pressing the Voice Recognition (VR) button VR operation cancels while in media mode Radio may display previous cameras image before displaying the current image Navigation lost vehicle position, during route calculation Navigation displays are missing after vehicle heading changes Navigation giving incorrect guidance to exit the highway FM audio may switch to AM after ignition cycle Text messages appear as sender?s phone number not their name. VR phone button may not work at times Audio muted after AUX device is disconnected VR, ? Listen? to text, will only play 1st message Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only) SirusXM station information does not update. Speed adjusted volume, may not work AM or FM seek or tuner soft keys may be missing Display screen show ambient temperature as ?- - ? not normal values.Improvements: High Definition (HD) radio buffering. Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Making assist calls. App functionality and screen displays. Displays correct media, song titles and tracks. Travel Link, Points Of Interest (POI), displaying movies and favorites. Incoming calls, audio enhancements (LA, LD and LX Only). Audio for strong AM stations. VR performance. Settings can only be changed in run mode, not ACC.
845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based...
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transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to improve a customer's concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.
845RE Transmission Quick Learn Procedure This bulletin provides information on how to perform the new scan tool based...
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transmission Quick Learn procedure. This procedure is required after certain transmission repairs or to remedy a customer?s concern of poor shift quality. Customers may indicate that their transmission shift quality does not meet their expectations.
Flash: RA3/RA4 Radio Software Enhancements This bulletin involves inspecting and, if required, updating the radio software.
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A small number of customers may experience one or more of the following: Poor or no connection to cellular network (U.S. market only). HVAC temperature out of sync with radio display (KL vehicles).** Intermittently blind spot chime will not turn off (KL vehicles only). Enable High Definition (HD) feature (RA4 radios located in Canada and Mexico). Low battery condition due to the radio remaining powered up after the ignition has been turned off (U.S Markets Only). The Radio may switch from SiriusXM to an AM station by itself. Uconnect registration always present, can not remove Uconnect account. Teleprompter does not appear when pressing the Voice Recognition (VR) button. VR operation cancels while in media mode. Radio may display previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender's phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR, Listen, to text will only play first message. Drive Mode: Eco, sport or normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). SirusXM station information does not update. Speed adjusted volume, may not work. AM or FM seek or tuner soft keys may be missing. Display screen show ambient temperature as ?- - ? not normal values. Improvements: **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. Ability to press VR button for more than one second.** Faster response time when using the Remote
RG3 RG4 RJ3 RJ4 Radio Enhancements This bulletin involves inspecting and if required, updating the radio software.
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A small number of customers may experience one or more of the following:Navigation failed message is displayed (WK and KL with RG3 and RG4). The clock not automatically updating to local time (WK and KL with RG3 and RG4). Poor or no connection to cellular network (WK and KL with RG3 and RG4). HVAC temperature out of sync with radio display (KL with RG3 and RG4). Some Uconnect App remote commands do not execute with the vehicle. Display goes blank/black (WK and KL with RG3 and RG4). Cyrillic keyboard is missing in phone book (WK and KL with RG3 or RG4). Wrong speed limit on NAV speed camera indication (WK and KL with RG3 or RG4). Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display cameras previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as senders phone number, not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR Listen to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing.
A/C Compressor This applies to 2015 and 2016 UF and PF.
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Before replacing the AC compressor for noise, leaks , or in-op:~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ 1) Check all AC plumbing connection for leaks with UV light. Any leaks found?~ 2) Does compressor pulley and clutch hub turn freely, or are they seized?~ 3) What was the amount of the recovered refrigerant?~ After these questions have been answered please call one of the individuals below.~ Stev at cell (248) 867-0061~ Mark Briolat at cell (248) 345-0127~ If no response in 15 minutes, please continue with repair.~ If the compressor is replaced, then:~ 4) Drain oil from compressor. What was quantity of oil recovered?
RG3 RG4 RJ3 RJ4 Radio EnhancementsThis bulletin involves inspecting and if required, updating the radio software.A small...
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number of customers may experience one or more of the following: Blind Spot module beep or chime sound may be heard continuously (KL Only). Radio may keep the CAN bus network awake, causing a battery drain. Voice Recognition (VR) to set temperature, will indicate wrong setting to rear seat temperature. Not possible to set temperature in degrees Celsius using the VR (UK vehicles only). Teleprompter does not appear when pressing the VR button. VR operation cancels while in media mode. Radio may display camera?s previous image before displaying the current image. Navigation lost vehicle position during route calculation. Navigation displays are missing after vehicle heading changes. Navigation giving incorrect guidance to exit the highway. FM audio may switch to AM after ignition cycle. Text messages appear as sender?s phone number not their name. VR phone button may not work at times. Audio muted after AUX device is disconnected. VR ?Listen? to text will only play 1st message. Drive Mode: Eco, Sport or Normal setting may not be saved after key cycle (LA, LD, LX and ZD Only). Drive Mode: Shift light On/Off, out of sync (LA, LD, LX and ZD Only). Speed adjusted volume may not work. AM/FM seek or tuner soft keys may be missing. Display screen shows ambient temperature as ?- - ? not normal values. Improvements: **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect.Improvements: **User can pair iPhone with Uconnect via Bluetooth and talk to Siri through Uconnect. HVAC temperature out of sync with radio display (KL Only).** Spanish translation. Radio station, scroll feature. Drive Mode: Launch control button, text improvements (LA, LD, LX and ZD Only). Displays correct media, song titles and tracks. Incoming calls, audio enhance
Brakes
34 bulletinsWheel Liner to Steel Bumper Slip Fit Design This bulletin involves informing technicians that the wheel liners tabs are...
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to be tucked behind the flange of the bumper bracket. No fasteners are used to attach the liner and the bumper when vehicle is equipped with a steel front bumper.
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control...
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not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in the ABS module. Before replacing the Brake Pedal Position Sensor, please call Rick Gordon at Cell (248) 630-6281. If no response within 15 minutes, proceed with repair.
Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism.
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Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.
Before replacing the ABS module for a wheel speed sensor fault(s) listed below, please call Brittany Potton at cell (248) 494-1087.
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If you don't receive response within 15 minutes, please continue with normal repair procedure.~ Possible wheel speed sensor faults: ~ C0030-02 Left Front Tone Wheel-General Signal Failure~ C0031-1D Left Front Wheel Speed Sensor-Circuit Current Out of Range~ C0031-2F Left Front Wheel Speed Sensor-Signal Erratic~ C0031-62 Left Front Wheel Speed Sensor-Signal Compare Failure~ ~ C0033-02 Right Front Tone Wheel-General Signal Failure~ C0034-1D Right Front Wheel Speed Sensor-Circuit Current Out of Range~ C0034-2F Right Front Wheel Speed Sensor-Signal Erratic~ C0034-62 Right Front Wheel Speed Sensor-Signal Compare Failure~ ~ C0036-02 Left Rear Tone Wheel-General Signal Failure~ C0037-1D Left Rear Wheel Speed Sensor-Circuit Current Out of Range~ C0037-2F Left Rear Wheel Speed Sensor-Signal Erratic~ C0037-62 Left Rear Wheel Speed Sensor-Signal Compare Failure~ ~ C0039-02 Right Rear Tone Wheel-General Signal Failure~ C003A-1D Right Rear Wheel Speed Sensor-Circuit Current Out of Range~ C003A-2F Right Rear Wheel Speed Sensor-Signal Erratic~ C003A-62 Right Rear Wheel Speed Sensor-Signal Compare Failure~
Anti-Lock Brake Module (ABS) For 2015 and 2016 DS ONLY; Before replacing the ABS module, please call Brittany Potton at cell (248) 494-1087.
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If you don't receive response within 15 minutes, please continue with normal repair procedure.
Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism.
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Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.
Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism.
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Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.
Part Description: Bumper Step Pad Issue Description: Customer may notice the center section of the step pad is not sitting flat.
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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
Part Description: Pad Kit - Brake Rotor - Brake Issue Description: Only for brake noise issues, before replacing...
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pads or rotors, please call David Filary on his cell at (248) 622-0616. If unavailable, please leave a message with type and location of noise, dealer location (city, state), last 8 of VIN, and call back number. If no reply in 15 min, proceed with repair as necessary.~
Part Description: Bumper Step Pad Issue Description: Customer may notice the center section of the step pad is not sitting flat.
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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
Part Description: Pad Kit - Brake Rotor - Brake Issue Description: Only for brake noise issues, before replacing...
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pads or rotors, please call David Filary on his cell at (248) 622-0616. If unavailable, please leave a message with type and location of noise, dealer location (city, state), last 8 of VIN, and call back number. If no reply in 15 min, proceed with repair as necessary.~
PadKit- Front Disc Brake
PadKit- Front Disc Brake
Part Description: Bumper Step Pad Issue Description: Customer may notice the center section of the step pad is not sitting flat.
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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
Part Description: Pad Kit - Brake Rotor - Brake Issue Description: Only for brake noise issues, before replacing...
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pads or rotors, please call David Filary on his cell at (248) 622-0616. If unavailable, please leave a message with type and location of noise, dealer location (city, state), last 8 of VIN, and call back number. If no reply in 15 min, proceed with repair as necessary.~
Title Inspection and Return: Hydro-Booster, - Power Brake.
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Start Date: 10/27/2015 7:00 AM End Date Message You have been identified as either having stock, or have stock in transit to your dealership. Please return all suspect stock of part numbers: 68144663AA, 52013874AE. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to MOPARQC@fcagroup.com
Flash: 3.0L Powertrain Diagnostic And System Enhancements This bulletin involves reprogramming the Powertrain Control...
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Module (PCM) with the latest available software. A small number of customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation a technician may find one of more of the following Diagnostic Trouble Codes (DTCs) set in the PCM memory. ? P204F-00 Reductant System Performance. ? P20E9-00 Reductant Pressure Too High. ? P249C-00 Excessive Time To Enter Closed Loop Reductant Injection Control. ? P2002-00 Diesel Particulate Filter Efficiency Below Threshold. ? P20C2-00 Reductant Heater 3 Control Circuit Performance. ? P2299-00- Brake Pedal Position/Accelerator Pedal Position Incompatible. ? P208B-00 Reductant Pump 1 Control Performance. ? P1288-00 Nox Sensor 1/2 Zero Offset Too High. ? P016A-00 - Excessive Time To Enter Closed Loop Air/Fuel Ratio Control. In addition to addressing the above DTCs, the following powertrain system improvements/enhancements are also included in this software release. ? Enhancements to improve A/C compressor relay duty cycle operation to prevent ignition off battery draw. ? Powertrain system improvements to enable EGR cleaning routine.
Inspection and Return:Brake Rotor-52121050AA
Inspection and Return: Brake Rotor - PN 04779884AC
Inspection and Return: Brake Rotor - PN 68188899AA
Inspection and Return: Brake Rotor - PN 04779712AA
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat.
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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Jim Allie via Cell Phone (248) 736-5349 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Jim would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Jim does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to james.allie@fcagroup.com
Vehicle Pulls Or Drifts While Applying The Brakes This bulletin involves cleaning the front brake rotor friction...
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surfaces and replacing the front brake pads.
Steering Column Buzz Squeak Rattle Noise And/Or Minor Movement This bulletin involves inspecting, and if necessary,...
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replacing the two brake pedal bracket bolts. The customer may describe a buzz squeak rattle noise and/or minor movement of the steering column.
Before replacing the ABS module for a wheel speed sensor fault(s) listed below, please call Brittany Potton at cell (248) 494-1087.
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If you don't receive response within 15 minutes, please continue with normal repair procedure.~ Possible wheel speed sensor faults: ~ C0030-02 Left Front Tone Wheel-General Signal Failure~ C0031-1D Left Front Wheel Speed Sensor-Circuit Current Out of Range~ C0031-2F Left Front Wheel Speed Sensor-Signal Erratic~ C0031-62 Left Front Wheel Speed Sensor-Signal Compare Failure~ ~ C0033-02 Right Front Tone Wheel-General Signal Failure~ C0034-1D Right Front Wheel Speed Sensor-Circuit Current Out of Range~ C0034-2F Right Front Wheel Speed Sensor-Signal Erratic~ C0034-62 Right Front Wheel Speed Sensor-Signal Compare Failure~ ~ C0036-02 Left Rear Tone Wheel-General Signal Failure~ C0037-1D Left Rear Wheel Speed Sensor-Circuit Current Out of Range~ C0037-2F Left Rear Wheel Speed Sensor-Signal Erratic~ C0037-62 Left Rear Wheel Speed Sensor-Signal Compare Failure~ ~ C0039-02 Right Rear Tone Wheel-General Signal Failure~ C003A-1D Right Rear Wheel Speed Sensor-Circuit Current Out of Range~ C003A-2F Right Rear Wheel Speed Sensor-Signal Erratic~ C003A-62 Right Rear Wheel Speed Sensor-Signal Compare Failure~
Anti-Lock Brake Module (ABS) For 2015 and 2016 DS ONLY; Before replacing the ABS module, please call Brittany Potton at cell (248) 494-1087.
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If you don't receive response within 15 minutes, please continue with normal repair procedure.
Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism.
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Move the mirror to its full foward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.
Adaptive Cruise Control Sensor 1) If you are replacing this part due to the cluster displaying Clean Radar Sensor in...
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Front of Vehicle or DTC C1266 ACC Sensor Blinded, please verify that there is no blockage in front of the sensor. Blockage can occur from mud, ice, snow, front end damage, bracket damage, the sensor not attached to the bracket properly or an aftermarket fascia installed. This fault can occur intermittently in muddy or icy/snowy conditions and is considered normal operation. Under some circumstances, a misaligned sensor can also cause the C1266 DTC, please complete an alignment procedure. No replacement is required.~ 2) If you are replacing this part due to the cluster displaying ?ACC/FCW Unavailable Service Required?, please check the DTC fault codes. This will indicate which module needs to be serviced (TCM, PCM, ESP/ABS, etc). This fault is not due to the ACC Sensor. No sensor replacement is required.~ 3) If you have fault code DTC C125E ACC Sensor Adjustment Required, please verify that the radar sensor is fully seated in the clips and there is no damage (if clips are damaged on a 2013 or earlier vehicle, order P/N 68085813A$, otherwise please replace the module), please verify there is no blockage to the sensor due to mud, ice, snow, front end damage, bracket damage or the sensor not attached to the bracket properly. Perform the Vertical Alignment and the Electronic Horizontal Alignments procedure as stated in the service manual. Please note, if the horizontal alignment procedure will not complete, check the vertical alignment and confirm that the sensor is seated properly. Rerun the horizontal alignment procedure. No sensor replacement is required. **Hints for running Horizontal Alignment procedure: A) Verify speed is between 45 and 75 mph, B) verify the road is relatively straight with signs, poles, guard rails, etc C) Do not tail a vehicle too closely this inhibits the learning procedure
Power Fold Rearview Mirror Prior to replacing this part for a loose mirror, please first follow this procedure to reset the pivot mechanism.
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Move the mirror to its full forward position and then to full retract position using the power fold mirror button located on drivers side door panel. Perform this procedure three times. If this doesn't resolve the issue, then repair as necessary.~ Note: 1- The looseness of power fold mirror does not necessary indicate a defective mirror, it may be caused by folding it manually rather than using the power fold feature. If the mirror is adjusted manually out of the proper detent, always use the button to adjust it back into sync.~ 2- The intended use of the power fold mirrors is by pushing the button to fold and unfold the mirror. Only manually fold the mirrors when absolutely necessary.~ 3- In the circumstance where the left hand mirror and right hand mirror are in different positions, it may take up to three cycles (bottom pushes) to re-sync the mirrors together.
Brake Pedal Sensor For vehicles with DTC's P0572 or C0042, or complaints of brake lights staying on or cruise control...
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not setting, please use wiTech to check the Brake Pedal Home Position setting and actual pedal resting position under brake pedal status in the ABS module. Before replacing the Brake Pedal Position Sensor, please call Rick Gordon at Cell (248) 630-6281. If no response within 15 minutes, proceed with repair.
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat.
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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Mihaela Colfescu via cell (248) 841-5736 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Mihaela would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Mihaela does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to mihaela.colfescu@fcagroup.com~
Bumper Step Pad Customer may notice the center section of the step pad is not sitting flat.
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It will appear raised either left or right of center. Please photograph the condition, measure the gap between the bumper and step pad. Then contact Mihaela Colfescu via cell (248) 841-5736 with this information. We may want to have the whole bumper assembly returned for study. ~ If the dealership is within the Metro Detroit Area, Mihaela would like to analyze the vehicle in person prior to repair. ~ If the dealership is not close, please take pictures and a detailed description of what is causing the issue including where on the Step Pad the issue is occurring. If Mihaela does not return the call within 15 minutes please gather the requested information and proceed with the repair. Information can be emailed to mihaela.colfescu@fcagroup.com
Brake Pedal Sensor For DS, WD & WK bodies ONLY; Prior to replacing the brake sensor; Please call Salma Al Ryahi at cell (519) 992-7293.
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If you are unable to get a response within 15 minutes, please take a picture that shows the sensor side together with the plunger and continue with normal repair procedure.
"ANTI-LOCK BRAKE MODULE (ABS) FOR 2015 AND 2016 DS ONLY; BEFORE REPLACING THE ABS MODULE, PLEASE CALL BRITTANY POTTON AT CELL (248) 494-1087.
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IF YOU DON'T RECEIVE RESPONSE WITHIN 15 MINUTES, PLEASE CONTINUE WITH NORMAL REPAIR PROCEDURE."
Infotainment
28 bulletinsUconnect Access Buttons On The Rear View Mirror Are Inoperative
RA3/RA4 Radio Software Enhancements
RA3/RA4 Radio Software Enhancements
Radio software enhancement.
Radio software enhancement.
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Uconnect Access Buttons On The Rear View Mirror Are Inoperative This bulletin involves reconfiguring the vehicle for proper Uconnect Access operation.
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The customer may notice that the Uconnect Access feature is inoperative. Pressing either button (Assist or 9-1-1) on the rear view mirror will not activate that feature.
Remote Start Is Inoperative, Remote Start Cancelled Hood Open Message Displayed In
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
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Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Remote Start Is Inoperative, Remote Start Cancelled Hood Open Message Displayed In
Radio software enhancement.
Radio software enhancement.
RA3 and RA4 GPS Calibration Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RA3 and RA4 GPS Radio Update This bulletin involves updating the radio software.
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18.01.35 (BU Vehicles)
RRT 19-090 (Service Bulletin 08-111-19) 2013-2018 Multiple Vehicles RA3/RA4 Radio GPS Certification Error
Revised Customer Satisfaction Notification VB3 ? Navigation Flash
Flash Over The Air (FOTA) Software Update RA3 and RA4 Radio This bulletin provides information regarding the latest...
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Flash Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update.
Remote Start Is Inoperative, Remote Start Cancelled Hood Open Message Displayed In EVIC This bulletin involves adjusting the hood latch.
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The customer may describe that the remote start is inoperative with Electronic Vehicle Information Center (EVIC) message displayed, ?Remote Start Cancelled Hood Open?.
Unable To Register With Uconnect This bulletin involves retrieving MDN and MEID numbers from the radio.
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Creating a Star case and recording the MDN and MEID with in the Star Case. The Star center will reply back with an access code that will need to be entered into the radio. The customer may notice that their Uconnect Apps do not work and they can?t register with Uconnect.
RA3 And RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
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Air update (FOTA) and provides a service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update: Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loses time. Charge Complete notification is not received (RU PHEV only). Media devices, Phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
Uconnect Access Buttons On The Rear View Mirror Are Inoperative This bulletin involves reconfiguring the vehicle for proper Uconnect Access operation.
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The customer may notice that the Uconnect Access feature is inoperative. Pressing either button (Assist or 9-1-1) on the rear view mirror will not activate that feature.
RA3 and RA4 Radio Over The Air Software Updates This bulletin provides information regarding the latest Flash Over The...
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Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The following improvements are included in this update:Fix for sport mode not working in the performance menu page (2015 LA equipped with 6.4L and 5.7L Sales Codes ESH and EZC Only). Adds Apple Siri Eyes Free capability for iPhone owners. Auto Play can now be configured. Adds do not disturb text message feature. The ability to drag and drop icons into the menu bar. Fix for radio locks up/frozen. Fix for stuck on black/blank screen. Human Machine Interface (HMI) improvements. Several navigation improvements. Fix for radio loss of time display. Media devices, phone pairing and Bluetooth usage improvements. Improved tuner performance. Enhanced Voice recognition (VR) performance. Enhancements in Connectivity Apps (Yelp, Pandora, Aha, etc).
SUBJECT: Flash: RA3/RA4 Radio Software Enhancements OVERVIEW: This bulletin involves inspecting and, if required,...
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updating the radio software.
RA3 RA4 RADIO ENHANCEMENTS.
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BULLETIN INVOLVES INSPECTING AND UPDATING RADIO SOFTWARE *CN
SOME VEHICLES NEED RADIO SOFTWARE UPDATE DUE TO INCORRECT NAVIGATION GUIDANCE EXITING HIGHWAY, TELEPROMPTER FAILS TO...
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APPEAR WHEN VOICE RECOGNITION (VR) BUTTON IS PRESSED, BLIND SPOT CHIME INTERMITTENTLY FAILS TO TURN OFF, PREVIOUS RADIO CAMERA IMAGE IS DISPLAYED BEFORE CURRENT IMAGE. MODEL 2015 CHARGER, RAM 4500, 5500, RAM 3500, 2500, 1500 PICKUP, VIPER, CHEROKEE, CHALLENGER, GRAND CHEROKEE, DURANGO, CHRYSLER 300. *PE
CHRYSLER 2015 JEEP CHEROKEE, RAM 1500 PICKUP- RAM 2500,3500,4500.
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CUSTOMERS ARE NOT ABLE TO CHANGE TEMP. OF HEATED SEATS , RADIO NOT ALLOWING SELECTION OF PROPER LANGUAGE, RADIO FANS CONTINUE TO RUN AT HIGH SPEED. *LJ UPDATED 10/13/15. *PE
Pre-Delivery & Maintenance
21 bulletinsIf Safety Recall Z46 has not been completed, order 68235275AB.
If Safety Recall Z46 has been completed, order 68632011AA.
Verify Reman part number availability.
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Order the "R" part number for all orders: Warranty, Mopar, customer pay and service contract. Order "68" part number for New unsold units only.
FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC
Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service...
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Library for specifications so a suitable alternative can be used
Foil Patch If you are replacing the headliner for a 2014 or 2015 Ram 1500, you must also order patch kit PN 68315885AA...
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to replace the foil patch for recall R47.
SAFETY RECALL W58 - LOSS OF CRANK POSITION Overlap with V08/V11/V16 Population
Part Description: FLOOR CONSOLE ASSEMBLY Issue Description: Please follow this procedure to resolve Center Floor Console noise (e.g.
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ticking, buzz, squeak, rattle): 1) Remove tape/film from the Center Floor Console latch areas (Arm Rest Lid latch {Upper compartment} & bezel and Storage Bin {lower compartment} latch & bezel surfaces). 2) Apply interior cleaner onto cloth to remove the tape/film adhesive from the plastic latch & bezel and Storage Bin & Armrest Lid contact surfaces. Verify problem is resolved.
Part Description: FLOOR CONSOLE ASSEMBLY Issue Description: Please follow this procedure to resolve Center Floor Console noise (e.g.
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ticking, buzz, squeak, rattle): 1) Remove tape/film from the Center Floor Console latch areas (Arm Rest Lid latch {Upper compartment} & bezel and Storage Bin {lower compartment} latch & bezel surfaces). 2) Apply interior cleaner onto cloth to remove the tape/film adhesive from the plastic latch & bezel and Storage Bin & Armrest Lid contact surfaces. Verify problem is resolved.
SAFETY RECALL W58 - LOSS OF CRANK POSITION Overlap with V08/V11/V16 Population
APPLIQUE, Storage Bin (Rambox) For concern of Rambox applique fading, do not replace the applique.
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This is due to wax or other chemical substance being used on a grain in molded color part. You can clean the applique using isopropyl alcohol. This is not a warrantable condition.
BOX, Pickup (assembly) This service part has additional brackets used in manufacturing that will need to be removed by...
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cutting them off prior to installation. This backet is on the front crossmember.
Warranty Operations Newsletter ? Volume 5, Issue 5
Warranty Operations Newsletter Volume 5, Issue 4
Bin- Storage
Part Description: Axle assembly Issue Description: If replacing the rear axle assembly due to the R59 recall (DS axle...
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Insufficient Axle Bearing Journal Hardness), please ensure that axle shafts are pitted and warrant axle assembly replacement per the recall service instructions. Mopar is committed to filling all orders within 48 hours. With a limited population of vehicles that will truly require an axle assembly a non-returnable policy is in place on this part and will be enacted to help protect inventory for vehicles that meet the inspection criteria within the R59 dealer repair procedure.
Part Description: FLOOR CONSOLE ASSEMBLY Issue Description: Please follow this procedure to resolve Center Floor Console noise (e.g.
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ticking, buzz, squeak, rattle): 1) Remove tape/film from the Center Floor Console latch areas (Arm Rest Lid latch {Upper compartment} & bezel and Storage Bin {lower compartment} latch & bezel surfaces). 2) Apply interior cleaner onto cloth to remove the tape/film adhesive from the plastic latch & bezel and Storage Bin & Armrest Lid contact surfaces. Verify problem is resolved.
Warranty Operations Newsletter Volume 1, Issue 6
Job aid - If you have a suspected TC shudder/vibration, check the Interactive Network for Service Bulletins for the vehicle you are working on.
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A test-drive snap shot may help you isolate the source of the issue.
Foil Patch If you are replacing the headliner for a 2014 or 2015 Ram 1500, you must also order patch kit PN 68315885AA...
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to replace the foil patch for recall R47.
FLOOR CONSOLE ASSEMBLY Please call Mike Wicker on cell (248) 821-9350 regarding Center Floor Console Armrest Lid not latching properly.
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If you don't receive a response within 20 minutes, then continue with normal repair procedure.~ Please follow this procedure to resolve Center Floor Console noise (e.g. ticking, buzz, squeak, rattle):~ 1) Remove tape/film from the Center Floor Console latching surfaces within the Armrest Lid {upper compartment} & bezel and Storage Bin {lower compartment} latch & bezel surfaces).~ 2) Apply interior cleaner onto cloth to remove the tape/film adhesive from the plastic latch & bezel and Storage Bin & Armrest Lid contact surfaces.~ Verify problem is resolved.
Lighting
14 bulletinsLAMP - DOME
LAMP - DOME
LAMP - DOME
Malfunction Indicator Lamp (MIL) Illumination And/Or Intermittent No Crank No Start This bulletin involves inspecting...
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the Charge Air Cooler (CAC) system for excessive water and/or ice and drying the CAC components if needed. It also involves installing a winter front cover.
Customer Satisfaction Notification R51 Winter Front Cover The Charge Air Cooler (CAC) on about 8,000 of the above...
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vehicles may develop internal icing in cold temperature regions. This condition may cause the Malfunction Indicator Light (MIL) to illuminate and cause the vehicle to experience a 35 mph limp in condition. A winter front cover must be installed when sustained day and night time temperatures drop below 30 F (-1 C).
Malfunction Indicator Lamp (MIL) Illumination And/Or Intermittent No Crank No Start This bulletin involves inspecting...
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the Charge Air Cooler (CAC) system for excessive water and/or ice and drying the CAC components if needed. It also involves installing a winter front cover.
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
Customer Satisfaction Notification R51 Winter Front Cover The Charge Air Cooler (CAC) on about 8,000 of the above...
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vehicles may develop internal icing in cold temperature regions. This condition may cause the Malfunction Indicator Light (MIL) to illuminate and cause the vehicle to experience a 35 mph limp in condition. A winter front cover must be installed when sustained day and night time temperatures drop below 30 F (-1 C).
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair...
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industry awareness regarding the use of recycled or salvage parts.
The Charge Air Cooler (CAC) on about 7,600 of the above vehicles may develop internal icing in cold temperature regions.
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This condition may cause the Malfunction Indicator Light (MIL) to illuminate and cause the vehicle to experience a 35 mph limp in condition. A winter front cover must be installed when sustained day and night time temperatures drop below 30 F (-1 C).
TAILLIGHT.
Auto Headlamp Enhancements This bulletin involves checking Tunnel Detection values and performing a vehicle reconfiguration if needed.
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The customer may experience when exiting a dark parking structure or dark tunnel the auto headlamps may not turn off. The customer may also experience when driving on an over cast day the auto headlamps may cycle on and off frequently.
Inspect and Return: Lamp Assy - Tail Light Rt/L You have been identified as either having stock, or have stock in transit to your dealership.
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Please return suspect stock of following part numbers: 68110016AC, 68110016AD, 68110016AE, 68110017AD, 68236104AC, 68236105AB. See attachments for identifying suspect stock. Please return suspect parts back to your facing depot using Return Code 02, before 31 August, 2016.
CHRYSLER 2014-2015 RAM1500, RAM 2500, RAM3500 PICKUP, RAM4500/5500CAB CHASSIS, RAM 3500 CAB CHASSIS: BULLETIN...
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INFORMATION REGARDING AUTO HEADLAMP ENHANCEMENTS, CHECKING TUNNEL DETECTION VALUES AND PERFORMING A VEHICLE RECONFIGURATION IF NEEDED. *LJ
HVAC & Climate
14 bulletinsLeft Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...
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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...
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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a...
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refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet. CONDITION 2: For stock at the dealership of the below Part Number level or older ONLY, use kit 68447796A$ to change the desiccant BAG and the desiccant bag access PLUG before installing the Cooler on the vehicle. 52014588AD level and older only. 52014609AC level and older only. 52014632AC level and older only. 52014797AG level and older only. 52014948AE level and older only. 52014978AF level and older only.
Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger
CONDENSER, Air Conditioning If it is determined that the A/C compressor does not engage due to a refrigerant leak at...
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the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the repair instructions included on the instruction sheet.
Outlet- Air conditioning & heater
68103256AGReturn: Line Assy - A/C Suction and Liquid You have been identified as either having stock, or have stock in transit to your dealership.
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Please return stock of part number 68103256AG packaged before 2016/08/01. Please return suspect parts back to your facing depot using Return Code 02, before 29 August, 2016.
Actuator- A/C Heater Before replacing this actuator call Matt Sasina at cell (248) 464-4982.
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If no response in 15 minutes, continue with repair.
Air Bags & Safety
9 bulletinsNoise From Under Seat With Occupant Seated.
Noise From Under Seat With Occupant Seated.
Noise From Under Seat With Occupant Seated.
Noise From Under Seat With Occupant Seated.
STOP SALE SafetyRecall R47 - Side Airbag Inflatable Curtain (SABIC)- Dealer Notification
Seat belt retractor - rear seat center Prior to ordering this part, call Gary Gebski at (248) 807-5874.
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If no response in 15 minutes, proceed with ordering the part
Fas Feedback Program - Recall R47 - Side Airbag Inflatable Curtain
Restraints Information Sheet (I-Sheet) has been added to Star Parts.
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Print I-Sheet for technician use.
Restraints Remove I-Sheet from packaging.
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Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use.
Steering
9 bulletinsRG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
Hands On Steering Wheel Message In EVIC
Damper-Steering
Title 68245351AB: Switch - Steering Wheel Lt Start Date: 10/27/2015 7:00 AM End Date Message You have been identified...
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as either having stock, or have stock in transit to your dealership. Please return all suspect stock of follow ing part number: 68245351AB. See the attached file for identifying suspect material. Please return suspect parts back to your facing depot using Return Code 02, before 17 November, 2015. Return any open orders in process too. Direct all questions via email to mopardmail@fcagroup.com.
RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may experience one or more of the following: ? Radio display screen intermittently may go blank. ? Radio display screen may be locked. ? Backup display may not turn off. ? Audio Mutes. ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud. ? The radio does not allow selection of the Polish language. ? The radio fan continually runs at high speed. ? Customer perception may be the radio fan is too loud. Improvements: ? Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
Part Description: Skid Plate, Front Electric Power Steering Issue Description: Do not install this component on 2014...
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and 2015 Ram 1500 (DS/DX) vehicles built before 4/1/2014. These vehicles were built with a Front Lower Control Arm cross member that is not compatible with this skid plate. This cross member doesn't include the bolt attachment holes. Skid plates can be installed on vehicles built on or after 4/1/2014, if built with the a compatible Front Lower Control Arm cross member.
RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may experience one or more of the following: ? Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. ? Touchscreen confirmation beep may be too loud. ? The radio does not allow selection of the Polish language. ? The radio fan continually runs at high speed. ? Customer perception may be the radio fan is too loud. Improvements: ? Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. ? Always gray out text message soft keys for non-supporting devices. ? Voice Recognition (VR) improved accuracy.
RG2 Or RJ2 Radio Software Enhancements This bulletin involves updating the radio's software.
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A customer may have experience one or more of the following: Not able to change state of heated seats and/or steering wheel during stop event on Stop/Start vehicles. Touchscreen confirmation beep may be too loud. The radio does not allow selection of the Polish language. The radio fan continually runs at high speed. Customer perception may be the radio fan is too loud.Improvements: Only allow vehicle settings to be changed in run mode. To help insure settings are properly saved. Always gray out text message soft keys for non-supporting devices. Voice Recognition (VR) improved accuracy.
Hybrid & EV
5 bulletinsWarranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev.
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B)
(Rev. A) Power Inverter Load Ratings
USB Charging port.
(Rev. A) Power Inverter Load Ratings
(Rev. A) Power Inverter Load Ratings
Suspension
5 bulletinsHub & Bearing Assy - Front For issues with front wheel Hub/Bearings appearing to leak grease, do not replace the parts.
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Please call Paul Kuehl for further assistance, at cell (248) 535-7013. If no response in 15minutes, proceed with repair, but do not replace bearing(s) unless there is visible damage, see Service Manual Diagnostic Procedure which includes a picture of typical bearing grease weepage.
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather.
Part Description: Front Hub & Bearing Assembly Issue Description: Before replacing this part, please call Paul Kuehl on his cell at (248) 535-7013.
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If no answer, and no return call in 15 minutes, proceed with repair.
Software & Calibration
4 bulletinsThis bulletin provides information regarding the latest Flash Over The Air update (FOTA) and provides a service...
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technician an overview of the steps a customer will need to take to complete the update.
CUSTOMER SATISFACTION NOTIFICATION U07 - AUTOPARK FUNCTIONALITY VIN LIST UPDATE
Vehicles Eligible For CSN U07 And V08, V11 or V16 Important Update To U07 Dealer Instructions
Essential Flash Management
Tires & Wheels
3 bulletinsMolding-Wheel Plane
Return: Molding Kit - Wheel Lip Opening
Spare Tire Kit For vehicles with Alloy Wheels, an adapter is required (not included) to connect the alloy wheel to the...
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spare tire winch cable when storing under the vehicle. The adapter is part number 6824863AA and requires three (3) mounting nuts; PN 68150129AA.