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2026 Polestar Polestar 4 TSBs

29 Technical Service Bulletins across 9 categories

Body & Paint

11 bulletins
11032608

This is a TJ, Text plus 1 attachment - If customer complains that there is a visible molding line on the rear roof...

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cover, follow advice under "Service". See attachment. lease, do not replace any parts for the symptom described in this TJ. This is a molding line and not a damage.

11029163

This is a TJ Text - plus 1 attachment a .png file - If the tailgate is hard to open with the switch button from outside,...

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follow advise under Service.
 1.Follow VIDA instructions on how to dismantle the tailgate lamp (VCC-527817-1).
 2. Check the tailgate switch according to attachment (TJ_37247_1.png), to see if there is a white cover inside.
 *3. Check the tailgate switch batch number according to attachment (TJ37247_2.jpg). If the switch is from a batch earlier than 250808 replaced the part.

11027161

This is a TJ - text only no attachment - If the customer experiences unexpected dust accumulation inside the rear door, see information under service.

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When the door is opened, the lower pressure inside the cabin causes dust from outside the molding to flow into the cabin. This will not be solved by replacing parts.

11027154

This is a TJ + Text plus 2 attachments - If the Polestar emblem in the front bumper is not in the correct position and...

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it has been established that the bracket inside the bumper holding the emblem is loose according to attachment "T_J37113_1.pdf", follow the attached repair method "TJI-530080-1_1_0_en-US.pdf".

11027153

This is a TJ - Text + 1 Attachment If customer complains that there is a wavy surface on the bottom door molding in a...

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specific area or/or angle follow advice under "Service".Please, Do not replace any parts for the symptom described in this TJ.

11027152

This is a TJ - + 1 pptx attachment If customer complains that there is a visible on the rear roof cover Please, Do not...

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replace any parts for the symptom described in this TJ. This is a molding line and not damage

11025987

This is a Technical Journal: Wind noise front side window.

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Before replacing any parts, follow the checklist below.
 1. Check the calibration of the window. If needed, recalibrate the window.
 follow the 4 additional steps as stated in the Tech Journal where necessary

11023529

This is a Technical Journal: Wind noise front side window.

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Before replacing any parts, follow the checklist below.
 1. Check the calibration of the window. If needed, recalibrate the window.
 2. If that doesnt solve the issue, check the triangular trim panel on front door for any gap or deformation. If there is damage or deformation, replace the part.

11021906

This is a Technical Journal: Wind noise front side window.

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Before replacing any parts, follow the checklist below.
 1. Check the calibration of the window. If needed, recalibrate the window.
 2. If that doesnt solve the issue, check the triangular trim panel on front door for any gap or deformation. If there is damage or deformation, replace the part.

11020568

This is a Technical Journal: Window and Glass Claim Information Request.

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Submit a TIE report.

11020564

This is a Technical Journal: Window and Glass Claim Information Request.

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Submit a TIE report.

Electrical

6 bulletins
11029167

This is a TJ Text plus 1 .jpg - Before replacing any parts, follow the instructions below.
 1.

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Follow VIDA instructions on how to dismantle the tailgate lamp (VCC-527817-1).
 2. Check the wiring. If the cable is damaged or the tailgate switch batch number is earlier than 250808 (see reference TJ37247_1.jpg), replace the part.

11029161

This is a TJ - Text only - No attachment - If there are any issues with downloading WAM (Wide-Angle Vision Module)...

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during software download, Please follow the advice under Service

11028336

This is a TJ - Text only - No attachment - If there are any issues with downloading WAM (Wide-Angle Vision Module)...

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during software download, Please follow the advice under Service

11028330

This is a TJ - Text plus 1 PDF attachment TJI-533465-1_1_4
 If a customer complains on a creaking / ticking noise...

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from steering wheel module (SWM) area when turning the steering wheel, follow advice under Service. As described in the TJI attachment

11023533

This is a TJ - Text only - No attachment - If there are any issues with downloading WAM (Wide-Angle Vision Module)...

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during software download, Please follow the advice under Service

11021908

This is a Technical Journal: Unable to Unlock the Car via Keyfob or NFC.

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. Remove and install the fuse of VGM to see if it solves the issue. If not, proceed to step 2.
 2. Disconnect the 12V battery to see if this resolves the issue. If not, proceed to step 3.
 3. Replace VGM.

Lighting

3 bulletins
11023525

This is a Technical Journal: PS No Start After Failed OTA Installation.

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Do not replace any parts.
 To recover the CEM, download SP 80026889, "OTA RESTORE".
 After this has been installed, confirm that the car can now be started and driven.
 *Ensure that the car has the latest software by following TJ-35361

11021910

This is a Technical Journal: PS No Start After Failed OTA Installation.

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Do not replace any parts.
 To recover the CEM, download SP 80026889, "OTA RESTORE".
 After this has been installed, confirm that the car can now be started and driven.
 *Ensure that the car has the latest software by following TJ-35361

11020565

This is a Technical Journal: Tow Bar Folding Issues.

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Check if terminal 1 and 6 cable color combination is correctly installed.

Transmission

2 bulletins
11037949

This is a TJ - text only - no attachments - If the vehicle cannot engage any gear, and both DTCs P0AA800 and P127900are...

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present, Confirm that all criteria specified in the "Description" section are fulfilled. follow advice under "Service".

11032615

This is a TJ - text only - no attachments - If the vehicle cannot engage any gear, and both DTCs P0AA800 and P127900are...

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present, Confirm that all criteria specified in the "Description" section are fulfilled. follow advice under "Service".

Pre-Delivery & Maintenance

2 bulletins
11036235

This is a TJ - Text plus 1 Instruction AttachmentTJI-537279-2_1_3.pdf and 1 .mov- If a customer complains on a grinding...

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noise from SWM area when using the indicator lever, follow advice under Service. If the noise is the same as the attached sound file TJ_37868_1.mov, follow the instruction according to the attachment VCC-537279_2_1_3.

11027158

This is a Technical Journal: Polestar Bellow noise If a noise occurs from the front drive shaft bellows during slow...

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driving and/or turning (e.g., parking maneuvers), follow the instructions under Service.

Steering

2 bulletins
11027162

This is a TJ - Text Only - No attachment - If customer complains of vibration through steering in low speed follow...

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advice under "Service".

11023531

This is a TJ - Text Only - No attachment - If customer complains of vibration through steering in low speed follow...

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advice under "Service".

Software & Calibration

1 bulletin
11037952

This is a TJ - Text only no attachments - If the software download to the latest baseline fails due to the WAM, Do not...

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perform any fault tracing or replace any parts prior to following the instructions provided under Service.

Infotainment

1 bulletin
11036236

This is a TJ - Text Only - No attachments - If the software version displayed in the CSD is not aligned with the actual...

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software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, follow the instructions under "Service". Note! Do not replace any parts. A software product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

Suspension

1 bulletin
11032605

The concern with stabilizer is low torque on the bolts for the stabilizer bar link.

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This may cause noise from the front suspension. Polestar has decided that all cars, concerned by this QB, shall be modified in accordance with this QB, at first workshop visi