2023 Polestar Polestar 2 TSBs

Provide vehicle report.

In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA.
 If the normal fault tracing is unsuccessful, and the next step is to replace the IHU, this TJ must be followed

After replacing the IHU with one of the part numbers listed above, follow the steps below:
 1. Download IHU reload (select Yes for replaced HW)
 2. Perform a Total Upgrade
 3. Manually order and download SP 32303725

In most cases, the IHU does not need to be replaced and can be retained by following the fault tracing in VIDA.
 If the normal fault tracing is unsuccessful, and the next step is to replace the IHU, this TJ must be followed

Contact Support Needed.

Contact Support Needed.

Contact Support Needed.

Replace front ESM unit according to VIDA.

Contact Support Needed.

Replace front ESM unit according to VIDA.

Contact Support Needed.

Replace front ESM unit according to VIDA.

Replace front ESM unit according to VIDA.

Provide vehicle report.

Work is ongoing to find a solution for this noise.

In most cases the IHU does not need to be replaced, and can be saved by following fault tracing in VIDA

Restart IHU via home button

Sliding or rolling maps in DIM. This symptom is caused due to an issue in the DIM sofware, an improvement for this issue is included in the week 25 sofware release (2.10).

follow advice under "Service" Workaround is to perform a "factory reset". analysis will now continue to find the root cause

Follow procedure in Technical Journal.

combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00. Perform software download.

on behalf of Polestar Performance AB, have decided to launch Service Action S10227 on certain model year 2021 2023 Polestar 2 vehicles.
 Polestar investigations have identified that vehicles are unable to receive Over-The-Air (OTA) updates due to old or conflicting software.
 To remedy the concerned vehicles, Polestar will perform a software upgrade to enable OTA updates.
 A total of 1,162 U.S. and 117 Canadian vehicles are eligible for this service action.

combination with Diagnostic Trouble Code IHFA P060C04 and/or IHFA P060C00. Perform software download.

After installing software v3.0.3, the customer must accept the Googles Terms of Service

An Improved IHU software is planned to be released year 2024 quarter 2 in VIDA.

Perform Software download.

please perform a 12V reset of the TRM before Software download.

If SWDL fails, the VGM may end up in an unresponsive state. To identify if this has happened, the most indicative symptom is that the car does not show up in VIDA. The car might be readable with DICE, but it will not be possible to perform a reload or get out of this unresponsive state via the DICE. Follow steps in VIDA.

Follow steps in VIDA.

Perform software download.

IHU Sofware release Contents: VUSW2320 (2.9). A sofware update with many IHU improvements was released in Week 21 (~5/22/2023). The details of these improvements are included in the Service section attached Technical Journal

parking, please follow the advice under "service". Work is ongoing for a software fix and is planned for release in quarter 2 2026 for vehicles with structure week before 2023w46, and in quarter 4 2026 for vehicles with structure week 2023w46 and later.

Perform a "High-voltage system overview" read out

Perform a "High-voltage system overview" read out

Water and/or dirt can be stuck between the sensor and the sensor holder.
 Verify that the holder is clean and test that water can easily be drained away via the drain hole and clean the sensor. For cleaning of sensors and holder use Isopropanol.

jump start the vehicle if needed. Read out the vehicle with VIDA and start the test.

When a new battery is installed and the cell chemistry is different a unique SP is necessary

to be used as reference material when charging, maintaining, and/or testing 12V batteries for SPA/CMA vehicles

When a new battery is installed and the cell chemistry is different a unique SP is necessary

Software update.

A software improvement for the PAKM (Phone as Key Module) has been released as of year 2023 week 42.

Improved BECM (Battery Energy Control Module) software

software version installed in the vehicle (this may occur after a failed software download), and no Total Upgrade is available in VIDA, follow the instructions under "Service". Note! Do not replace any parts. A software product is available to align the software version in the CSD with the actual software version installed in the vehicle. Use "manual order" as Software Product is not visible in VIDA.

start-up, follow the instructions under "Service" (see attached picture TJ_37516_1.pdf).

connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service". This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.

noted in this TJ Do not replace any components for this issue, follow but not limited to the 10 steps, and all instructions under "Service".

connected to VIDA, the CSD (Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.

(Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.

(Center Stack Display) turns black and the IHU (Infotainment Head Unit) becomes stuck in programming mode or is unresponsive, follow the advice under "Service".
 This TJ concerns ICUP vehicles / Vehicles with Variant Designation Number (VDN) Code RP03.

combination with DTC IHFA P06030. Perform software download.

Report feedback to Google in CSD. Follow steps to report feedback on Center Screen Display.

The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation. To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on

The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on

The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on

illuminated earlier than the actual service interval, please follow the instructions under "service". This is only valid for vehicles produced from, or DIM-units replaced after, structure week 2024w46 (when new BOSCH DIM-unit was introduced).

This logic of the cornering lights is now changed in the cars with software version 3.3.16 or later

The headlamps are designed to withstand moisture and the functionality of the lamp is not affected by condensation.
 To avoid or eliminate moisture in the headlamps, use the car regularly. The car also needs to be used for longer period of time with low beam on

Submit a TIE report.

Submit a TIE report.

Expose to outside sunlight for 48hrs.

Assemble the cables correctly.

Assemble the cables correctly.

apply PTFE spray 30749880 to the scraper molding

Required" and IEM P0A7A48 is stored, please follow the advice under "Service".

the electric motor, please follow the advice under "Service".

P0CBC62 is stored, please follow the advice under "Service". There have been cases where the IEM has been replaced incorrectly for this DTC, and instead, a faulty one-way valve in the coolant system was the root cause.
 To determine if this coolant valve is faulty, the IEM transistor temperature parameters for phases U, V, and W can be monitored and plotted with VIDA.

Examples of normal ERAD sound/noise.

waiting for availability of new upper bearing.

Improved software is now available.

Improved Software is now available.

Software fix is available.

Perform a WPC software reload.

Proceed with replacement of the AC compressor bracket spring kit

replace upper bearing.

replace upper bearing.

An acceleration constraint from a standstill when the driver's seatbelt is unbuckled has been implemented and should be regarded as expected behavior. The models listed in this journal are the first to receive this software, but it will be rolled out progressively throughout the coming months to all BEV vehicles.