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2025 Peterbilt 589 TSBs

61 Technical Service Bulletins across 12 categories

Engine

19 bulletins
11037480

Certain chassis with CARB 2024 compliant MX-13 engines must have the PEU wiring harnesses updated.

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The original wiring and fuse are insufficient for electrical system operation and protection.

11037451

An exhaust manifold slip joint seal kit is now available for EPA 2017-2024 PACCAR MX-13 engines.

11036293

This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY...

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2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance. The procedure document has also been updated for clarity.

11036292

This optional software update is expected to be available in late August 2026 for chassis equipped with EPA 2024 EMY...

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2024-2026 PACCAR MX-11 and MX-13 engines. This bulletin will be updated when the software is ready. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance. The procedure document has also been updated for clarity.

11035433

This optional software update is expected to be available on 08/07/26 for chassis equipped with EPA 2024 EMY 2024-2026 PACCAR MX-11 and MX-13 engines.

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This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11035151

An optional software update is expected to be available on or after 07/31/26 for chassis equipped with EPA 2024 engine...

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model year (EMY) 2024-2026 PACCAR MX-11 and MX-13 engines. This update provides customers with additional time to service their trucks before a DEF-related derate occurs. The software is being offered to customers in alignment with recently updated regulatory agency guidance.

11034397

Leveraging PACCARs advanced Prognostic prediction algorithms, certain PACCAR MX-11 and MX-13 EMY 2024-2026 engines will...

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receive proactive replacement instructions for the PM sensor to maximize uptime and maintain optimal performance.

11033372

There is an update to the CARB Base Emissions Warranty Limits table and Manufacturers Warranty Coverage section in...

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certain Engine Model Year (EMY) 2025 MX-11 and MX-13 Operators Manuals.

11032284

EPA17-24 MX Fuel Injector Connector - This bulletin has been revised to include all EPA17-24 and CARB24 PACCAR MX...

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engines.

11030933

PACCAR MX-13 VECU3 Software Update - Certain heavy-duty chassis equipped with a PACCAR MX-13 engine are eligible for a...

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Vehicle Electronic Control Unit (VECU3) software update.

11030927

Engine Air Filter Servicing UPDATE - Procedures are available to support the maintenance, service intervals, and intake...

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system inspection process for all engine air intake system components.

11028314

Procedure pictures updated for clarity.

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When troubleshooting Cummins X15 fault codes 555 or 556, follow this additional testing, inspection, and documentation procedure to help identify the root cause of dusted engines. This is not a stand-alone process but must be used alongside Cummins troubleshooting steps. Cummins Quickserve will reference this bulletin for fault codes 555 or 556.

11022492

Parts and repair procedures are now available.

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Certain chassis may have a rear suspension tracking rod that interferes with the left rear brake valve components during full suspension travel. This interference could cause a loss of the rear service brake or ABS modulation for one rear axle wheel end, increasing the risk of a crash.

11022490

Procedures are now available for Phase 1 chassis equipped with Internal Combustion Engines (ICE) and Vehicle Electronic...

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Control Unit (VECU) part number Q21-1157-013-011 / Q21-1157-013-013. Parts and procedures for Phase 2 chassis will be available at a later date. This bulletin will be updated at that time. Please refer to the condition section for more details. Certain Ethernet Multiplexed Architecture (EMUX) chassis fail to conform to Federal and Canada Motor Vehicle Safety Standards (FMVSS/CMVSS) No. 108. Delayed or unsteady illumination of the vehicles stop lamps, reverse lamps, turn signal lamps and inadvertent change in headlamp illumination or lift axle position may"

11013778

Campaign An MX-13 CARB Software update is available to improve reliability and uptime.

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The software must be updated to NA-110C before releasing any chassis to the final customer. Certain Vehicle Model Year 2025 567, 579, and 589 chassis equipped with Engine Model Year (EMY) 2024 CARB MX-13 engines and NA-100C software may experience a Malfunction Indicator Lamp (MIL) due to a software issue. Without this update, a derate may occur. Campaign start date is 01/15/2025.

11010940

Safety Recall Reference Cummins Safety Recall C7083 Cummins alerted Peterbilt to a defect which relates to motor...

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vehicle safety that may affect certain Cummins X15 engines. Refer to Cummins Safety Recall C7083 for repair information.

11010897

Emissions Campaign Engine Model Year 2024 may not be displayed correctly on the PACCAR MX Engine Label.

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New and improved PACCAR MX Engine Labels are now available to be installed. Campaign start date is 11/26/2024

11009759

E322 - EMY2024 CARB MX Software Update - INTERIM Campaign Interim Notification Certain model year 2025 567, 579 and...

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589 chassis equipped with EMY2024 CARB MX-13 engines and NA-100C software may experience a Malfunction Indicator Lamp (MIL) due to a software issue. If ignored, a derate may occur. This bulletin will be updated once the software is available.

11008570

FIX-AS-FAIL Updated to include EPA2024 compliant engines.

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Fuel Filters must be changed before first cleaning. EPA2021 injector cleaning is referenced in RMI for certain injector faults. Complete the procedures in E290. Discard any previous versions of E290 procedures always use the most current document from the link in the bulletin.

Software & Calibration

19 bulletins
11037449

"KW: The chassis list has been updated to include 1 chassis.

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The total chassis count is now 53. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 8 chassis. The total chassis count is now 130. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11037448

"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.

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PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11036427

"KW: A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section.

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PB: The chassis list has been updated to include 2 chassis. The total chassis count is now 4. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11036426

"KW: The chassis list has been updated to include 1 chassis.

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The total chassis count is now 53. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section. PB: The chassis list has been updated to include 8 chassis. The total chassis count is now 130. A link to the PACCAR Powertrain Prognostics Webcast has been added in the Links section."

11036342

This optional software update is expected to be available after 08/28/2026.

11036339

"PB: The chassis list has been updated to include 11 chassis.

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The total chassis count is now 122. KW: The chassis list has been updated to include 3 chassis. The total chassis count is now 52."

11036297

"KW -The chassis list has been updated to include 2 chassis.

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Total chassis count is now 49. PB - The chassis list has been updated to include10 chassis. The total chassis count is now 111."

11036294

Chassis list has been updated to include 10 chassis.

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The total chassis count is now 101.

11036291

The verbiage in the Introduction section has been updated.

11033923

The repair procedure has been updated to include diagnostic steps.

11033918

"KW: A new recommended repair has been added to verify the software level and close the campaign in SIR.The repair...

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procedure has been updated with additional note boxes for clear instructions. PB: The repair procedure has been updated with additional note boxes for clear instructions."

11033917

The attachment for Eaton bulletin TAIB-1015 has been updated to the latest version to improve process flow.

11033349

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

11032876

Procedures have been updated to include additional truck models in the service intervals table.

11032297

EMY21-25 GHG Label Replacement (KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032295

(KW) Certain T680 / T800 / T880 / W900 / W990 have updated GHG labels available for order and installation.

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(PB) Certain Model 367 / 389 / 567 / 579 / 589 have updated GHG labels available for order and installation.

11032293

The attached procedures document has been updated with more detail and explanations.

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This is not a stand-alone procedure. Cummins Quickserve troubleshooting will specify the use of these procedures while troubleshooting specific fault codes.

11032290

Bogie Crossmember Torque Value Update - Procedure has been updated to correct torque values.

11016473

As of 03/25/2025, this campaign has resumed.

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Software updates are now available to complete this campaign.

Electrical

5 bulletins
11037479

[SmartAir / KIMS] A/C systems may shut down prematurely when voltage levels drop below a certain threshold.

11035109

An installation guide is now available for temporary solar battery maintainers used on vehicles in dealer inventory.

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Using solar battery maintainers according to the attached guide can reduce instances of dead or undercharged batteries in stock vehicles at dealerships. Use of solar maintainers is considered a best practice for battery maintenance.

11027067

Parts and procedures are now available for all affected chassis equipped with Vehicle Electronic Control Unit (VECU)...

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part number Q21-1157-013-011 / Q21-1157-013-013 / Q21-1157-002-002 / Q21-1157-004-004 / Q21-1157-006-006 / Q21-1157-009-009. See attached Parts Matrix for required parts per chassis.

11020046

All EMUX retrofit procedures updated to make it clear that the VECU3 must have software updated and vehicle mileage...

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confirmed correct before updating the Digital Display. Parts and Procedure section also updated to include the Vehicle Emissions Control Information label ordering and installation instructions. This label is required for all chassis involved in R2306. Included additional reference to Cummins bulletin C7014 in the procedure section for ordering emissions labels.

11010935

TCS case requirements for EMUX software and PACCAR MX Pack 2 injector upfit have been removed.

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Software has been campaigned for both processes, and software assistance is no longer required. All EMUX jumper harness retrofit procedures have been updated to include a soft reverification step and procedures for 520, 567 car carrier, and 2.1m MD have been updated to include R&R procedures for VECU3. Parts Matrix has been updated VECU3 has been added to numerous chassis.

Transmission

5 bulletins
11036296

Updated Sheppard Steering Gear Classification Tool link in Inspection Procedure

11033380

KW: A Transmission Control Module (TCM) software update is now available for certain T680, T880, and W990 chassis with...

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Eaton Endurant transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails. Please see the Eaton bulletin TAIB-1015 in the Attachments section for details. PB: A Transmission Control Module (TCM) software update is now available for certain Model 567, 579, and 589 chassis with Eaton Endurant transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails. Please see the Eaton bulletin TAIB-1015 in the Attachments section for details.

11033379

KW: A Transmission Control Module (TCM) software update is now available for certain T280, T380, T480, T680, T880, and...

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W990 chassis with PACCAR TX-12 and TX-18 transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails. PB: A Transmission Control Module (TCM) software update is now available for certain Model 537, 548, 567, 579, and 589 chassis with PACCAR TX-12 and TX-18 transmissions, TCM software version R5.5 or later and an AT5 controller, where the TASPS fails.

11008565

Fix As Fail Approximately 150 chassis built with an Allison 6th Gen 4500 series 6-speed transmission were assembled with...

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the incorrect transmission harness. A procedure to re-pin transmission harness has been developed. Fix-as-Fail start date is 09/18/2024.

10252727

This Bulletin contains parts ordering and replacement procedures for Steering Gears identified as SUSPECT under 24PBC ONLY.

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Steering Gears repaired under this bulletin MUST be entered into the Serial Number Tracking Form for 24PBC.

Lighting

3 bulletins
11033925

"KW & PB: New software is available for download.

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The DAVIE4 cache must be cleared before attempting to reprogram a chassis that is experiencing problems to ensure the latest version of software is installed. Follow all steps in the attached procedures before submitting a TCS case."

11007666

This bulletin contains secondary inspection procedures and part replacement procedures for tie-rods identified as SUSPECT under 24PBGB ONLY.

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Certain chassis that have completed 24PBGB inspection with GOOD results but have not filed warranty claims to close out the campaign in SIR will need to file a claim and close out 24PBGD. Secondary inspection and replacement procedures are now available through this bulletin for parts found to be SUSPECT in the 24PBGB Safety Recall. Customers will be advised NOT TO DRIVE TRUCKS until this remedy is completed.

11005568

This bulletin contains secondary inspection procedures and part replacement procedures for tie-rods identified as SUSPECT under 24PBGB ONLY.

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Certain chassis that have completed 24PBGB inspection with GOOD results but have not filed warranty claims to close out the campaign in SIR will need to file a claim and close out 24PBGD. Secondary inspection and replacement procedures are now available through this bulletin for parts found to be SUSPECT in the 24PBGB Safety Recall. Customers will be advised NOT TO DRIVE TRUCKS until this remedy is completed.

Other

2 bulletins
11037541

"Kenworth: Dealers should check the chassis list and SIR weekly for VIN changes.

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2 chassis added to the chassis list. Peterbilt: Dealers should check the chassis list and SIR weekly for VIN changes. 10 chassis added to the chassis list."

11030921

One-Piece Aluminum Crossmember Repair - Repair procedures are available to support the replacement of intermediate or...

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midship one-piece aluminum crossmembers.

Brakes

2 bulletins
11035110

The battery care, maintenance, and charging guidelines have been updated to include Absorbent Glass Mat (AGM) battery information.

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Dealers are responsible for maintaining inventory trucks and on-shelf batteries.

11013775

Safety Recall Updated software and procedures are now available.

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Certain Vehicle Model Year 2021-2025 Peterbilt chassis configured for trailer towing require a software update for the Bendix EC80 ABS ECU. Software update procedures for certain Battery-Electric Vehicles (BEV) and EC80 ABS ECU part numbers are not yet available. This bulletin will be updated when software update procedures are available for these chassis. Safety Recall publish date: 1/10/25

Fuel System

2 bulletins
11030930

Exhaust Stack Isolators - Early wear of the polyurethane exhaust stack isolators may occur on certain Kenworth chassis due to excessive heat.

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Early wear of the polyurethane exhaust stack isolators may occur on certain Peterbilt chassis due to excessive heat.

11021399

A required spacer tool set is now available to streamline the injector replacement process.

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The spacer tool set allows certain fuel system components to be loosened instead of removed to provide access to the injectors. See Bulletin 98-031 for details. Tools are not reimbursable through this Bulletin.

Pre-Delivery & Maintenance

1 bulletin
11037539

The campaign expiration date has been extended from 10/01/2026 to 04/01/2027.

Body & Paint

1 bulletin
11033351

Troubleshooting procedures for 2.1m cab power windows are now available.

Tires & Wheels

1 bulletin
11021405

Safety Recall Interim Notifi cation Interim bulletin chassis are now fl agged in the PACCAR Registration and Warranty System.

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Refer to Bulletin 99-048

Steering

1 bulletin
11003073

Safety Recall Certain model year 2025 Peterbilt 220, 536, 537, 548, 567, 579, and 589 chassis may have a tie-rod with a...

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ball stud that does not meet hardness specification. The ball stud may fracture, leading to a loss of steering and reduced vehicle control, increasing the risk of a crash. Customers will be advised NOT TO DRIVE TRUCKS until the remedy is completed.